Reference population;Características socioeconómicas;Reasons stated;Total Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Total;1.554.062 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Due to lack of skills or knowledge;33,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Because they are concerned about the protection and security of personal data;25,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Other reasons;44,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Less than primary;Total;80.978 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Less than primary;Due to lack of skills or knowledge;48,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Less than primary;Because they are concerned about the protection and security of personal data;39,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Less than primary;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);90,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Less than primary;Other reasons;33,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Primary Education;Total;223.517 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Primary Education;Due to lack of skills or knowledge;50,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Primary Education;Because they are concerned about the protection and security of personal data;30,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Primary Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);64,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Primary Education;Other reasons;30,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: First stage Secondary Education;Total;396.197 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: First stage Secondary Education;Due to lack of skills or knowledge;51,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: First stage Secondary Education;Because they are concerned about the protection and security of personal data;19,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: First stage Secondary Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);69,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: First stage Secondary Education;Other reasons;31,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Second stage Secondary Education;Total;293.314 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Second stage Secondary Education;Due to lack of skills or knowledge;27,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Second stage Secondary Education;Because they are concerned about the protection and security of personal data;38,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Second stage Secondary Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Second stage Secondary Education;Other reasons;49,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Advanced Vocational Education;Total;182.201 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Advanced Vocational Education;Due to lack of skills or knowledge;17,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Advanced Vocational Education;Because they are concerned about the protection and security of personal data;20,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Advanced Vocational Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);39,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Advanced Vocational Education;Other reasons;60,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies and similar;Total;145.819 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies and similar;Due to lack of skills or knowledge;11,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies and similar;Because they are concerned about the protection and security of personal data;19,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies and similar;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);39,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies and similar;Other reasons;54,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies, Master's and similar;Total;213.877 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies, Master's and similar;Due to lack of skills or knowledge;13,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies, Master's and similar;Because they are concerned about the protection and security of personal data;20,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies, Master's and similar;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);45,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University studies, Master's and similar;Other reasons;56 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University doctorate;Total;18.158 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University doctorate;Due to lack of skills or knowledge;2,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University doctorate;Because they are concerned about the protection and security of personal data;21,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University doctorate;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: University doctorate;Other reasons;56,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Others;Total;.. Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Others;Due to lack of skills or knowledge;.. Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Others;Because they are concerned about the protection and security of personal data;.. Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Others;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);.. Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Studies completed: Others;Other reasons;.. Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Employed economically active persons;Total;842.547 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Employed economically active persons;Due to lack of skills or knowledge;22,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Employed economically active persons;Because they are concerned about the protection and security of personal data;22,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Employed economically active persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Employed economically active persons;Other reasons;51,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Unemployed economically active persons;Total;140.185 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Unemployed economically active persons;Due to lack of skills or knowledge;47,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Unemployed economically active persons;Because they are concerned about the protection and security of personal data;41,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Unemployed economically active persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);52,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Unemployed economically active persons;Other reasons;52,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Students;Total;91.416 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Students;Due to lack of skills or knowledge;12,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Students;Because they are concerned about the protection and security of personal data;3,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Students;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);70,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Students;Other reasons;32 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Household chores;Total;121.177 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Household chores;Due to lack of skills or knowledge;49 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Household chores;Because they are concerned about the protection and security of personal data;37,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Household chores;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);82,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Household chores;Other reasons;29,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Pensioners;Total;274.038 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Pensioners;Due to lack of skills or knowledge;50,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Pensioners;Because they are concerned about the protection and security of personal data;27,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Pensioners;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);69,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Inactive population: Pensioners;Other reasons;31,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Other employment situation;Total;84.698 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Other employment situation;Due to lack of skills or knowledge;53,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Other employment situation;Because they are concerned about the protection and security of personal data;37 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Other employment situation;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Employment situation: Other employment situation;Other reasons;33,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;554.968 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Due to lack of skills or knowledge;22 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Because they are concerned about the protection and security of personal data;22,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);43,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Other reasons;57,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Total;125.161 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Due to lack of skills or knowledge;12,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Because they are concerned about the protection and security of personal data;31,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);42,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Other reasons;49,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed with employees;Total;64.317 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed with employees;Due to lack of skills or knowledge;19,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed with employees;Because they are concerned about the protection and security of personal data;10,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed with employees;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);85,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed with employees;Other reasons;31,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed without employees;Total;84.912 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed without employees;Due to lack of skills or knowledge;39,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed without employees;Because they are concerned about the protection and security of personal data;17,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed without employees;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);74,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Self-employed without employees;Other reasons;36,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Family help (without stipulated salary);Total;13.189 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Family help (without stipulated salary);Due to lack of skills or knowledge;64,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Family help (without stipulated salary);Because they are concerned about the protection and security of personal data;11,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Family help (without stipulated salary);Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);86,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional Situation (in main job): Family help (without stipulated salary);Other reasons;13,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Full-time;Total;713.203 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Full-time;Due to lack of skills or knowledge;22,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Full-time;Because they are concerned about the protection and security of personal data;23,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Full-time;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Full-time;Other reasons;48,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Part-time;Total;129.344 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Part-time;Due to lack of skills or knowledge;22,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Part-time;Because they are concerned about the protection and security of personal data;16,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Part-time;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);45,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Professional working pattern (in main job): Part-time;Other reasons;66,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Manual;Total;319.212 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Manual;Due to lack of skills or knowledge;34,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Manual;Because they are concerned about the protection and security of personal data;23,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Manual;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Manual;Other reasons;44,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Non-manual;Total;523.335 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Non-manual;Due to lack of skills or knowledge;15,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Non-manual;Because they are concerned about the protection and security of personal data;21,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Non-manual;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);46,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Non-manual;Other reasons;56,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: ICT workers;Total;15.915 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: ICT workers;Due to lack of skills or knowledge;.. Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: ICT workers;Because they are concerned about the protection and security of personal data;13,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: ICT workers;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);13,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: ICT workers;Other reasons;86,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Other workers;Total;826.632 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Other workers;Due to lack of skills or knowledge;23,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Other workers;Because they are concerned about the protection and security of personal data;22,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Other workers;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Main occupation: Other workers;Other reasons;50,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income Less than 900 Euros;Total;196.289 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income Less than 900 Euros;Due to lack of skills or knowledge;42,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income Less than 900 Euros;Because they are concerned about the protection and security of personal data;37,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income Less than 900 Euros;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);66,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income Less than 900 Euros;Other reasons;47,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 900 to less than 1,600;Total;532.788 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 900 to less than 1,600;Due to lack of skills or knowledge;40,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 900 to less than 1,600;Because they are concerned about the protection and security of personal data;30,8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 900 to less than 1,600;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 900 to less than 1,600;Other reasons;38,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 1,600 to less than 2,500;Total;398.735 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 1,600 to less than 2,500;Due to lack of skills or knowledge;30,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 1,600 to less than 2,500;Because they are concerned about the protection and security of personal data;25,5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 1,600 to less than 2,500;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51,7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 1,600 to less than 2,500;Other reasons;45,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 2,500 to less than 3,000;Total;145.924 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 2,500 to less than 3,000;Due to lack of skills or knowledge;27,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 2,500 to less than 3,000;Because they are concerned about the protection and security of personal data;14 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 2,500 to less than 3,000;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);53,2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income : From 2,500 to less than 3,000;Other reasons;52,9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income 3,000 euros or more;Total;261.549 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income 3,000 euros or more;Due to lack of skills or knowledge;19,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income 3,000 euros or more;Because they are concerned about the protection and security of personal data;12,1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income 3,000 euros or more;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income 3,000 euros or more;Other reasons;46,6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income DK/NA;Total;18.776 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income DK/NA;Due to lack of skills or knowledge;18 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income DK/NA;Because they are concerned about the protection and security of personal data;63,4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income DK/NA;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Net household monthly income DK/NA;Other reasons;48,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Total;1.549.779 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Due to lack of skills or knowledge;33,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Because they are concerned about the protection and security of personal data;25,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Other reasons;44,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Less than primary;Total;80.978 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Less than primary;Due to lack of skills or knowledge;48,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Less than primary;Because they are concerned about the protection and security of personal data;39,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Less than primary;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);90,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Less than primary;Other reasons;33,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Primary Education;Total;221.065 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Primary Education;Due to lack of skills or knowledge;50,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Primary Education;Because they are concerned about the protection and security of personal data;31,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Primary Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);64,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Primary Education;Other reasons;30,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: First stage Secondary Education;Total;395.926 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: First stage Secondary Education;Due to lack of skills or knowledge;51,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: First stage Secondary Education;Because they are concerned about the protection and security of personal data;19,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: First stage Secondary Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);69,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: First stage Secondary Education;Other reasons;31,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Second stage Secondary Education;Total;291.754 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Second stage Secondary Education;Due to lack of skills or knowledge;27,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Second stage Secondary Education;Because they are concerned about the protection and security of personal data;37,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Second stage Secondary Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Second stage Secondary Education;Other reasons;49,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Advanced Vocational Education;Total;182.201 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Advanced Vocational Education;Due to lack of skills or knowledge;17,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Advanced Vocational Education;Because they are concerned about the protection and security of personal data;20,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Advanced Vocational Education;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);39,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Advanced Vocational Education;Other reasons;60,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies and similar;Total;145.819 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies and similar;Due to lack of skills or knowledge;11,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies and similar;Because they are concerned about the protection and security of personal data;19,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies and similar;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);39,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies and similar;Other reasons;54,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies, Master's and similar;Total;213.877 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies, Master's and similar;Due to lack of skills or knowledge;13,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies, Master's and similar;Because they are concerned about the protection and security of personal data;20,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies, Master's and similar;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);45,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University studies, Master's and similar;Other reasons;56 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University doctorate;Total;18.158 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University doctorate;Due to lack of skills or knowledge;2,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University doctorate;Because they are concerned about the protection and security of personal data;21,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University doctorate;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: University doctorate;Other reasons;56,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Others;Total;.. Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Others;Due to lack of skills or knowledge;.. Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Others;Because they are concerned about the protection and security of personal data;.. Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Others;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);.. Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Studies completed: Others;Other reasons;.. Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Employed economically active persons;Total;842.276 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Employed economically active persons;Due to lack of skills or knowledge;22,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Employed economically active persons;Because they are concerned about the protection and security of personal data;22,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Employed economically active persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Employed economically active persons;Other reasons;51,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Unemployed economically active persons;Total;139.562 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Unemployed economically active persons;Due to lack of skills or knowledge;47,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Unemployed economically active persons;Because they are concerned about the protection and security of personal data;41,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Unemployed economically active persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);52,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Unemployed economically active persons;Other reasons;52 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Students;Total;91.416 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Students;Due to lack of skills or knowledge;12,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Students;Because they are concerned about the protection and security of personal data;3,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Students;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);70,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Students;Other reasons;32 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Household chores;Total;121.177 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Household chores;Due to lack of skills or knowledge;49 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Household chores;Because they are concerned about the protection and security of personal data;37,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Household chores;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);82,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Household chores;Other reasons;29,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Pensioners;Total;272.209 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Pensioners;Due to lack of skills or knowledge;50,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Pensioners;Because they are concerned about the protection and security of personal data;27,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Pensioners;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);69 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Inactive population: Pensioners;Other reasons;31,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Other employment situation;Total;83.138 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Other employment situation;Due to lack of skills or knowledge;54,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Other employment situation;Because they are concerned about the protection and security of personal data;35,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Other employment situation;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Employment situation: Other employment situation;Other reasons;32,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;554.697 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Due to lack of skills or knowledge;22 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Because they are concerned about the protection and security of personal data;22,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);43,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Permanent or indefinite-term employed person;Other reasons;57,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Total;125.161 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Due to lack of skills or knowledge;12,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Because they are concerned about the protection and security of personal data;31,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);42,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Temporary workers employed by someone else;Other reasons;49,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed with employees;Total;64.317 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed with employees;Due to lack of skills or knowledge;19,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed with employees;Because they are concerned about the protection and security of personal data;10,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed with employees;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);85,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed with employees;Other reasons;31,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed without employees;Total;84.912 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed without employees;Due to lack of skills or knowledge;39,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed without employees;Because they are concerned about the protection and security of personal data;17,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed without employees;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);74,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Self-employed without employees;Other reasons;36,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Family help (without stipulated salary);Total;13.189 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Family help (without stipulated salary);Due to lack of skills or knowledge;64,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Family help (without stipulated salary);Because they are concerned about the protection and security of personal data;11,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Family help (without stipulated salary);Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);86,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional Situation (in main job): Family help (without stipulated salary);Other reasons;13,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Full-time;Total;712.932 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Full-time;Due to lack of skills or knowledge;22,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Full-time;Because they are concerned about the protection and security of personal data;23,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Full-time;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Full-time;Other reasons;48,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Part-time;Total;129.344 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Part-time;Due to lack of skills or knowledge;22,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Part-time;Because they are concerned about the protection and security of personal data;16,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Part-time;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);45,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Professional working pattern (in main job): Part-time;Other reasons;66,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Manual;Total;319.212 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Manual;Due to lack of skills or knowledge;34,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Manual;Because they are concerned about the protection and security of personal data;23,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Manual;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Manual;Other reasons;44,1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Non-manual;Total;523.064 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Non-manual;Due to lack of skills or knowledge;15,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Non-manual;Because they are concerned about the protection and security of personal data;21,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Non-manual;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);46,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Non-manual;Other reasons;56,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: ICT workers;Total;15.915 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: ICT workers;Due to lack of skills or knowledge;.. Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: ICT workers;Because they are concerned about the protection and security of personal data;13,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: ICT workers;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);13,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: ICT workers;Other reasons;86,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Other workers;Total;826.361 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Other workers;Due to lack of skills or knowledge;23,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Other workers;Because they are concerned about the protection and security of personal data;22,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Other workers;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Main occupation: Other workers;Other reasons;51 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income Less than 900 Euros;Total;195.667 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income Less than 900 Euros;Due to lack of skills or knowledge;42,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income Less than 900 Euros;Because they are concerned about the protection and security of personal data;37,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income Less than 900 Euros;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);66 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income Less than 900 Euros;Other reasons;47,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 900 to less than 1,600;Total;530.958 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 900 to less than 1,600;Due to lack of skills or knowledge;40 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 900 to less than 1,600;Because they are concerned about the protection and security of personal data;30,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 900 to less than 1,600;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 900 to less than 1,600;Other reasons;38,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 1,600 to less than 2,500;Total;398.464 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 1,600 to less than 2,500;Due to lack of skills or knowledge;30,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 1,600 to less than 2,500;Because they are concerned about the protection and security of personal data;25,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 1,600 to less than 2,500;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 1,600 to less than 2,500;Other reasons;45,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 2,500 to less than 3,000;Total;145.924 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 2,500 to less than 3,000;Due to lack of skills or knowledge;27,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 2,500 to less than 3,000;Because they are concerned about the protection and security of personal data;14 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 2,500 to less than 3,000;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);53,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income : From 2,500 to less than 3,000;Other reasons;52,9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income 3,000 euros or more;Total;259.989 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income 3,000 euros or more;Due to lack of skills or knowledge;19,7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income 3,000 euros or more;Because they are concerned about the protection and security of personal data;11,6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income 3,000 euros or more;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income 3,000 euros or more;Other reasons;46,2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income DK/NA;Total;18.776 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income DK/NA;Due to lack of skills or knowledge;18 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income DK/NA;Because they are concerned about the protection and security of personal data;63,4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income DK/NA;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Net household monthly income DK/NA;Other reasons;48,5