Reference population;Autonomous City and Community;Documentation or claim;Total
Total Persons;National Total;Total;35.949.285
Total Persons;National Total;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,4
Total Persons;National Total;They have requested an official document or certificate;27,4
Total Persons;National Total;They have applied for grants or rights;23,4
Total Persons;National Total;Other requests, claims, or complaints;7
Total Persons;National Total;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3
Total Persons;Andalucía;Total;6.477.570
Total Persons;Andalucía;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,9
Total Persons;Andalucía;They have requested an official document or certificate;24,9
Total Persons;Andalucía;They have applied for grants or rights;23,7
Total Persons;Andalucía;Other requests, claims, or complaints;5,9
Total Persons;Andalucía;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Total Persons;Aragón;Total;970.615
Total Persons;Aragón;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,3
Total Persons;Aragón;They have requested an official document or certificate;28,9
Total Persons;Aragón;They have applied for grants or rights;21,3
Total Persons;Aragón;Other requests, claims, or complaints;4,5
Total Persons;Aragón;They have not requested any official document or filed any complaint or claim although they needed to do so;3,3
Total Persons;Asturias, Principado de;Total;753.752
Total Persons;Asturias, Principado de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;31,9
Total Persons;Asturias, Principado de;They have requested an official document or certificate;19,7
Total Persons;Asturias, Principado de;They have applied for grants or rights;16,9
Total Persons;Asturias, Principado de;Other requests, claims, or complaints;5
Total Persons;Asturias, Principado de;They have not requested any official document or filed any complaint or claim although they needed to do so;6,1
Total Persons;Balears, Illes;Total;965.956
Total Persons;Balears, Illes;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;45,2
Total Persons;Balears, Illes;They have requested an official document or certificate;32,5
Total Persons;Balears, Illes;They have applied for grants or rights;22,2
Total Persons;Balears, Illes;Other requests, claims, or complaints;6,1
Total Persons;Balears, Illes;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Total Persons;Canarias;Total;1.808.096
Total Persons;Canarias;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;45,2
Total Persons;Canarias;They have requested an official document or certificate;34,2
Total Persons;Canarias;They have applied for grants or rights;24,2
Total Persons;Canarias;Other requests, claims, or complaints;7
Total Persons;Canarias;They have not requested any official document or filed any complaint or claim although they needed to do so;3,3
Total Persons;Cantabria;Total;441.629
Total Persons;Cantabria;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;34,8
Total Persons;Cantabria;They have requested an official document or certificate;20,3
Total Persons;Cantabria;They have applied for grants or rights;22,2
Total Persons;Cantabria;Other requests, claims, or complaints;5,4
Total Persons;Cantabria;They have not requested any official document or filed any complaint or claim although they needed to do so;3,1
Total Persons;Castilla y León;Total;1.736.375
Total Persons;Castilla y León;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;30,8
Total Persons;Castilla y León;They have requested an official document or certificate;18,8
Total Persons;Castilla y León;They have applied for grants or rights;19,6
Total Persons;Castilla y León;Other requests, claims, or complaints;3,9
Total Persons;Castilla y León;They have not requested any official document or filed any complaint or claim although they needed to do so;6,7
Total Persons;Castilla-La Mancha;Total;1.542.385
Total Persons;Castilla-La Mancha;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;35,8
Total Persons;Castilla-La Mancha;They have requested an official document or certificate;21,8
Total Persons;Castilla-La Mancha;They have applied for grants or rights;25,7
Total Persons;Castilla-La Mancha;Other requests, claims, or complaints;7,6
Total Persons;Castilla-La Mancha;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Total Persons;Cataluña;Total;5.797.054
Total Persons;Cataluña;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,1
Total Persons;Cataluña;They have requested an official document or certificate;28,3
Total Persons;Cataluña;They have applied for grants or rights;22,4
Total Persons;Cataluña;Other requests, claims, or complaints;8,8
Total Persons;Cataluña;They have not requested any official document or filed any complaint or claim although they needed to do so;4,4
Total Persons;Comunitat Valenciana;Total;3.892.134
Total Persons;Comunitat Valenciana;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,2
Total Persons;Comunitat Valenciana;They have requested an official document or certificate;32,5
Total Persons;Comunitat Valenciana;They have applied for grants or rights;27,8
Total Persons;Comunitat Valenciana;Other requests, claims, or complaints;6,5
Total Persons;Comunitat Valenciana;They have not requested any official document or filed any complaint or claim although they needed to do so;2,5
Total Persons;Extremadura;Total;783.619
Total Persons;Extremadura;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;35,8
Total Persons;Extremadura;They have requested an official document or certificate;21,4
Total Persons;Extremadura;They have applied for grants or rights;22,4
Total Persons;Extremadura;Other requests, claims, or complaints;5,7
Total Persons;Extremadura;They have not requested any official document or filed any complaint or claim although they needed to do so;3,9
Total Persons;Galicia;Total;1.982.136
Total Persons;Galicia;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,5
Total Persons;Galicia;They have requested an official document or certificate;26,6
Total Persons;Galicia;They have applied for grants or rights;23,2
Total Persons;Galicia;Other requests, claims, or complaints;6,6
Total Persons;Galicia;They have not requested any official document or filed any complaint or claim although they needed to do so;4,2
Total Persons;Madrid, Comunidad de;Total;5.191.914
Total Persons;Madrid, Comunidad de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,5
Total Persons;Madrid, Comunidad de;They have requested an official document or certificate;29,4
Total Persons;Madrid, Comunidad de;They have applied for grants or rights;23,7
Total Persons;Madrid, Comunidad de;Other requests, claims, or complaints;9,4
Total Persons;Madrid, Comunidad de;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3
Total Persons;Murcia, Región de;Total;1.154.828
Total Persons;Murcia, Región de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,7
Total Persons;Murcia, Región de;They have requested an official document or certificate;25,7
Total Persons;Murcia, Región de;They have applied for grants or rights;26
Total Persons;Murcia, Región de;Other requests, claims, or complaints;7,2
Total Persons;Murcia, Región de;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Total Persons;Navarra, Comunidad Foral de;Total;489.272
Total Persons;Navarra, Comunidad Foral de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,8
Total Persons;Navarra, Comunidad Foral de;They have requested an official document or certificate;27,6
Total Persons;Navarra, Comunidad Foral de;They have applied for grants or rights;20,5
Total Persons;Navarra, Comunidad Foral de;Other requests, claims, or complaints;6,4
Total Persons;Navarra, Comunidad Foral de;They have not requested any official document or filed any complaint or claim although they needed to do so;5,7
Total Persons;País Vasco;Total;1.606.614
Total Persons;País Vasco;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;37,3
Total Persons;País Vasco;They have requested an official document or certificate;28,9
Total Persons;País Vasco;They have applied for grants or rights;19,6
Total Persons;País Vasco;Other requests, claims, or complaints;6,3
Total Persons;País Vasco;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Total Persons;Rioja, La;Total;234.646
Total Persons;Rioja, La;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;37
Total Persons;Rioja, La;They have requested an official document or certificate;22,2
Total Persons;Rioja, La;They have applied for grants or rights;21,9
Total Persons;Rioja, La;Other requests, claims, or complaints;6
Total Persons;Rioja, La;They have not requested any official document or filed any complaint or claim although they needed to do so;4,7
Total Persons;Ceuta;Total;60.155
Total Persons;Ceuta;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;53,2
Total Persons;Ceuta;They have requested an official document or certificate;40,1
Total Persons;Ceuta;They have applied for grants or rights;31,9
Total Persons;Ceuta;Other requests, claims, or complaints;3,6
Total Persons;Ceuta;They have not requested any official document or filed any complaint or claim although they needed to do so;18,4
Total Persons;Melilla;Total;60.535
Total Persons;Melilla;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;54,8
Total Persons;Melilla;They have requested an official document or certificate;48,3
Total Persons;Melilla;They have applied for grants or rights;26,7
Total Persons;Melilla;Other requests, claims, or complaints;7,7
Total Persons;Melilla;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3
Internet users in the last 12 months;National Total;Total;34.497.105
Internet users in the last 12 months;National Total;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,1
Internet users in the last 12 months;National Total;They have requested an official document or certificate;28,6
Internet users in the last 12 months;National Total;They have applied for grants or rights;24,4
Internet users in the last 12 months;National Total;Other requests, claims, or complaints;7,3
Internet users in the last 12 months;National Total;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Internet users in the last 12 months;Andalucía;Total;6.180.842
Internet users in the last 12 months;Andalucía;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,8
Internet users in the last 12 months;Andalucía;They have requested an official document or certificate;26,1
Internet users in the last 12 months;Andalucía;They have applied for grants or rights;24,8
Internet users in the last 12 months;Andalucía;Other requests, claims, or complaints;6,2
Internet users in the last 12 months;Andalucía;They have not requested any official document or filed any complaint or claim although they needed to do so;4,7
Internet users in the last 12 months;Aragón;Total;929.519
Internet users in the last 12 months;Aragón;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,1
Internet users in the last 12 months;Aragón;They have requested an official document or certificate;30,1
Internet users in the last 12 months;Aragón;They have applied for grants or rights;22,2
Internet users in the last 12 months;Aragón;Other requests, claims, or complaints;4,7
Internet users in the last 12 months;Aragón;They have not requested any official document or filed any complaint or claim although they needed to do so;3,5
Internet users in the last 12 months;Asturias, Principado de;Total;719.851
Internet users in the last 12 months;Asturias, Principado de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,4
Internet users in the last 12 months;Asturias, Principado de;They have requested an official document or certificate;20,6
Internet users in the last 12 months;Asturias, Principado de;They have applied for grants or rights;17,7
Internet users in the last 12 months;Asturias, Principado de;Other requests, claims, or complaints;5,2
Internet users in the last 12 months;Asturias, Principado de;They have not requested any official document or filed any complaint or claim although they needed to do so;6,3
Internet users in the last 12 months;Balears, Illes;Total;942.667
Internet users in the last 12 months;Balears, Illes;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,4
Internet users in the last 12 months;Balears, Illes;They have requested an official document or certificate;33,3
Internet users in the last 12 months;Balears, Illes;They have applied for grants or rights;22,7
Internet users in the last 12 months;Balears, Illes;Other requests, claims, or complaints;6,2
Internet users in the last 12 months;Balears, Illes;They have not requested any official document or filed any complaint or claim although they needed to do so;5,4
Internet users in the last 12 months;Canarias;Total;1.749.680
Internet users in the last 12 months;Canarias;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,7
Internet users in the last 12 months;Canarias;They have requested an official document or certificate;35,4
Internet users in the last 12 months;Canarias;They have applied for grants or rights;25
Internet users in the last 12 months;Canarias;Other requests, claims, or complaints;7,2
Internet users in the last 12 months;Canarias;They have not requested any official document or filed any complaint or claim although they needed to do so;3,5
Internet users in the last 12 months;Cantabria;Total;415.501
Internet users in the last 12 months;Cantabria;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;37
Internet users in the last 12 months;Cantabria;They have requested an official document or certificate;21,6
Internet users in the last 12 months;Cantabria;They have applied for grants or rights;23,6
Internet users in the last 12 months;Cantabria;Other requests, claims, or complaints;5,8
Internet users in the last 12 months;Cantabria;They have not requested any official document or filed any complaint or claim although they needed to do so;3,2
Internet users in the last 12 months;Castilla y León;Total;1.638.967
Internet users in the last 12 months;Castilla y León;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;32,6
Internet users in the last 12 months;Castilla y León;They have requested an official document or certificate;19,9
Internet users in the last 12 months;Castilla y León;They have applied for grants or rights;20,7
Internet users in the last 12 months;Castilla y León;Other requests, claims, or complaints;4,1
Internet users in the last 12 months;Castilla y León;They have not requested any official document or filed any complaint or claim although they needed to do so;7,1
Internet users in the last 12 months;Castilla-La Mancha;Total;1.461.160
Internet users in the last 12 months;Castilla-La Mancha;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;37,8
Internet users in the last 12 months;Castilla-La Mancha;They have requested an official document or certificate;23,1
Internet users in the last 12 months;Castilla-La Mancha;They have applied for grants or rights;27,1
Internet users in the last 12 months;Castilla-La Mancha;Other requests, claims, or complaints;8,1
Internet users in the last 12 months;Castilla-La Mancha;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 12 months;Cataluña;Total;5.645.818
Internet users in the last 12 months;Cataluña;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43,2
Internet users in the last 12 months;Cataluña;They have requested an official document or certificate;29,1
Internet users in the last 12 months;Cataluña;They have applied for grants or rights;23
Internet users in the last 12 months;Cataluña;Other requests, claims, or complaints;9
Internet users in the last 12 months;Cataluña;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Internet users in the last 12 months;Comunitat Valenciana;Total;3.715.656
Internet users in the last 12 months;Comunitat Valenciana;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;48,4
Internet users in the last 12 months;Comunitat Valenciana;They have requested an official document or certificate;34,1
Internet users in the last 12 months;Comunitat Valenciana;They have applied for grants or rights;29,1
Internet users in the last 12 months;Comunitat Valenciana;Other requests, claims, or complaints;6,8
Internet users in the last 12 months;Comunitat Valenciana;They have not requested any official document or filed any complaint or claim although they needed to do so;2,6
Internet users in the last 12 months;Extremadura;Total;720.519
Internet users in the last 12 months;Extremadura;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,9
Internet users in the last 12 months;Extremadura;They have requested an official document or certificate;23,3
Internet users in the last 12 months;Extremadura;They have applied for grants or rights;24,4
Internet users in the last 12 months;Extremadura;Other requests, claims, or complaints;6,2
Internet users in the last 12 months;Extremadura;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3
Internet users in the last 12 months;Galicia;Total;1.837.553
Internet users in the last 12 months;Galicia;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,5
Internet users in the last 12 months;Galicia;They have requested an official document or certificate;28,7
Internet users in the last 12 months;Galicia;They have applied for grants or rights;25,1
Internet users in the last 12 months;Galicia;Other requests, claims, or complaints;7,1
Internet users in the last 12 months;Galicia;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Internet users in the last 12 months;Madrid, Comunidad de;Total;5.071.358
Internet users in the last 12 months;Madrid, Comunidad de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43,6
Internet users in the last 12 months;Madrid, Comunidad de;They have requested an official document or certificate;30,1
Internet users in the last 12 months;Madrid, Comunidad de;They have applied for grants or rights;24,2
Internet users in the last 12 months;Madrid, Comunidad de;Other requests, claims, or complaints;9,6
Internet users in the last 12 months;Madrid, Comunidad de;They have not requested any official document or filed any complaint or claim although they needed to do so;4,4
Internet users in the last 12 months;Murcia, Región de;Total;1.114.322
Internet users in the last 12 months;Murcia, Región de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,2
Internet users in the last 12 months;Murcia, Región de;They have requested an official document or certificate;26,6
Internet users in the last 12 months;Murcia, Región de;They have applied for grants or rights;26,9
Internet users in the last 12 months;Murcia, Región de;Other requests, claims, or complaints;7,4
Internet users in the last 12 months;Murcia, Región de;They have not requested any official document or filed any complaint or claim although they needed to do so;5
Internet users in the last 12 months;Navarra, Comunidad Foral de;Total;473.330
Internet users in the last 12 months;Navarra, Comunidad Foral de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,1
Internet users in the last 12 months;Navarra, Comunidad Foral de;They have requested an official document or certificate;28,5
Internet users in the last 12 months;Navarra, Comunidad Foral de;They have applied for grants or rights;21,2
Internet users in the last 12 months;Navarra, Comunidad Foral de;Other requests, claims, or complaints;6,6
Internet users in the last 12 months;Navarra, Comunidad Foral de;They have not requested any official document or filed any complaint or claim although they needed to do so;5,9
Internet users in the last 12 months;País Vasco;Total;1.540.269
Internet users in the last 12 months;País Vasco;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,9
Internet users in the last 12 months;País Vasco;They have requested an official document or certificate;30,2
Internet users in the last 12 months;País Vasco;They have applied for grants or rights;20,4
Internet users in the last 12 months;País Vasco;Other requests, claims, or complaints;6,6
Internet users in the last 12 months;País Vasco;They have not requested any official document or filed any complaint or claim although they needed to do so;4,7
Internet users in the last 12 months;Rioja, La;Total;223.096
Internet users in the last 12 months;Rioja, La;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,9
Internet users in the last 12 months;Rioja, La;They have requested an official document or certificate;23,3
Internet users in the last 12 months;Rioja, La;They have applied for grants or rights;23
Internet users in the last 12 months;Rioja, La;Other requests, claims, or complaints;6,3
Internet users in the last 12 months;Rioja, La;They have not requested any official document or filed any complaint or claim although they needed to do so;5
Internet users in the last 12 months;Ceuta;Total;56.878
Internet users in the last 12 months;Ceuta;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;56,3
Internet users in the last 12 months;Ceuta;They have requested an official document or certificate;42,4
Internet users in the last 12 months;Ceuta;They have applied for grants or rights;33,7
Internet users in the last 12 months;Ceuta;Other requests, claims, or complaints;3,8
Internet users in the last 12 months;Ceuta;They have not requested any official document or filed any complaint or claim although they needed to do so;19,5
Internet users in the last 12 months;Melilla;Total;60.118
Internet users in the last 12 months;Melilla;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;55,2
Internet users in the last 12 months;Melilla;They have requested an official document or certificate;48,7
Internet users in the last 12 months;Melilla;They have applied for grants or rights;26,9
Internet users in the last 12 months;Melilla;Other requests, claims, or complaints;7,7
Internet users in the last 12 months;Melilla;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3
Internet users in the last 3 months;National Total;Total;34.312.027
Internet users in the last 3 months;National Total;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,3
Internet users in the last 3 months;National Total;They have requested an official document or certificate;28,7
Internet users in the last 3 months;National Total;They have applied for grants or rights;24,5
Internet users in the last 3 months;National Total;Other requests, claims, or complaints;7,3
Internet users in the last 3 months;National Total;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Internet users in the last 3 months;Andalucía;Total;6.139.317
Internet users in the last 3 months;Andalucía;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,1
Internet users in the last 3 months;Andalucía;They have requested an official document or certificate;26,2
Internet users in the last 3 months;Andalucía;They have applied for grants or rights;25
Internet users in the last 3 months;Andalucía;Other requests, claims, or complaints;6,2
Internet users in the last 3 months;Andalucía;They have not requested any official document or filed any complaint or claim although they needed to do so;4,7
Internet users in the last 3 months;Aragón;Total;927.371
Internet users in the last 3 months;Aragón;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,2
Internet users in the last 3 months;Aragón;They have requested an official document or certificate;30,2
Internet users in the last 3 months;Aragón;They have applied for grants or rights;22,3
Internet users in the last 3 months;Aragón;Other requests, claims, or complaints;4,7
Internet users in the last 3 months;Aragón;They have not requested any official document or filed any complaint or claim although they needed to do so;3,5
Internet users in the last 3 months;Asturias, Principado de;Total;719.018
Internet users in the last 3 months;Asturias, Principado de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,4
Internet users in the last 3 months;Asturias, Principado de;They have requested an official document or certificate;20,7
Internet users in the last 3 months;Asturias, Principado de;They have applied for grants or rights;17,7
Internet users in the last 3 months;Asturias, Principado de;Other requests, claims, or complaints;5,2
Internet users in the last 3 months;Asturias, Principado de;They have not requested any official document or filed any complaint or claim although they needed to do so;6,3
Internet users in the last 3 months;Balears, Illes;Total;938.941
Internet users in the last 3 months;Balears, Illes;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,5
Internet users in the last 3 months;Balears, Illes;They have requested an official document or certificate;33,4
Internet users in the last 3 months;Balears, Illes;They have applied for grants or rights;22,8
Internet users in the last 3 months;Balears, Illes;Other requests, claims, or complaints;6,2
Internet users in the last 3 months;Balears, Illes;They have not requested any official document or filed any complaint or claim although they needed to do so;5,4
Internet users in the last 3 months;Canarias;Total;1.739.626
Internet users in the last 3 months;Canarias;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;47
Internet users in the last 3 months;Canarias;They have requested an official document or certificate;35,5
Internet users in the last 3 months;Canarias;They have applied for grants or rights;25,1
Internet users in the last 3 months;Canarias;Other requests, claims, or complaints;7,3
Internet users in the last 3 months;Canarias;They have not requested any official document or filed any complaint or claim although they needed to do so;3,4
Internet users in the last 3 months;Cantabria;Total;413.948
Internet users in the last 3 months;Cantabria;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;37,1
Internet users in the last 3 months;Cantabria;They have requested an official document or certificate;21,7
Internet users in the last 3 months;Cantabria;They have applied for grants or rights;23,7
Internet users in the last 3 months;Cantabria;Other requests, claims, or complaints;5,8
Internet users in the last 3 months;Cantabria;They have not requested any official document or filed any complaint or claim although they needed to do so;3,3
Internet users in the last 3 months;Castilla y León;Total;1.635.222
Internet users in the last 3 months;Castilla y León;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;32,7
Internet users in the last 3 months;Castilla y León;They have requested an official document or certificate;19,9
Internet users in the last 3 months;Castilla y León;They have applied for grants or rights;20,8
Internet users in the last 3 months;Castilla y León;Other requests, claims, or complaints;4,1
Internet users in the last 3 months;Castilla y León;They have not requested any official document or filed any complaint or claim although they needed to do so;7,1
Internet users in the last 3 months;Castilla-La Mancha;Total;1.454.928
Internet users in the last 3 months;Castilla-La Mancha;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38
Internet users in the last 3 months;Castilla-La Mancha;They have requested an official document or certificate;23,2
Internet users in the last 3 months;Castilla-La Mancha;They have applied for grants or rights;27,3
Internet users in the last 3 months;Castilla-La Mancha;Other requests, claims, or complaints;8,1
Internet users in the last 3 months;Castilla-La Mancha;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 3 months;Cataluña;Total;5.613.095
Internet users in the last 3 months;Cataluña;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43,5
Internet users in the last 3 months;Cataluña;They have requested an official document or certificate;29,2
Internet users in the last 3 months;Cataluña;They have applied for grants or rights;23,1
Internet users in the last 3 months;Cataluña;Other requests, claims, or complaints;9,1
Internet users in the last 3 months;Cataluña;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Internet users in the last 3 months;Comunitat Valenciana;Total;3.688.053
Internet users in the last 3 months;Comunitat Valenciana;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;48,6
Internet users in the last 3 months;Comunitat Valenciana;They have requested an official document or certificate;34,2
Internet users in the last 3 months;Comunitat Valenciana;They have applied for grants or rights;29,2
Internet users in the last 3 months;Comunitat Valenciana;Other requests, claims, or complaints;6,9
Internet users in the last 3 months;Comunitat Valenciana;They have not requested any official document or filed any complaint or claim although they needed to do so;2,6
Internet users in the last 3 months;Extremadura;Total;712.651
Internet users in the last 3 months;Extremadura;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,4
Internet users in the last 3 months;Extremadura;They have requested an official document or certificate;23,5
Internet users in the last 3 months;Extremadura;They have applied for grants or rights;24,6
Internet users in the last 3 months;Extremadura;Other requests, claims, or complaints;6,3
Internet users in the last 3 months;Extremadura;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3
Internet users in the last 3 months;Galicia;Total;1.827.080
Internet users in the last 3 months;Galicia;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,7
Internet users in the last 3 months;Galicia;They have requested an official document or certificate;28,9
Internet users in the last 3 months;Galicia;They have applied for grants or rights;25,2
Internet users in the last 3 months;Galicia;Other requests, claims, or complaints;7,1
Internet users in the last 3 months;Galicia;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Internet users in the last 3 months;Madrid, Comunidad de;Total;5.054.723
Internet users in the last 3 months;Madrid, Comunidad de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43,7
Internet users in the last 3 months;Madrid, Comunidad de;They have requested an official document or certificate;30,2
Internet users in the last 3 months;Madrid, Comunidad de;They have applied for grants or rights;24,3
Internet users in the last 3 months;Madrid, Comunidad de;Other requests, claims, or complaints;9,6
Internet users in the last 3 months;Madrid, Comunidad de;They have not requested any official document or filed any complaint or claim although they needed to do so;4,4
Internet users in the last 3 months;Murcia, Región de;Total;1.110.861
Internet users in the last 3 months;Murcia, Región de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,3
Internet users in the last 3 months;Murcia, Región de;They have requested an official document or certificate;26,7
Internet users in the last 3 months;Murcia, Región de;They have applied for grants or rights;27
Internet users in the last 3 months;Murcia, Región de;Other requests, claims, or complaints;7,5
Internet users in the last 3 months;Murcia, Región de;They have not requested any official document or filed any complaint or claim although they needed to do so;5
Internet users in the last 3 months;Navarra, Comunidad Foral de;Total;469.530
Internet users in the last 3 months;Navarra, Comunidad Foral de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,5
Internet users in the last 3 months;Navarra, Comunidad Foral de;They have requested an official document or certificate;28,7
Internet users in the last 3 months;Navarra, Comunidad Foral de;They have applied for grants or rights;21,3
Internet users in the last 3 months;Navarra, Comunidad Foral de;Other requests, claims, or complaints;6,6
Internet users in the last 3 months;Navarra, Comunidad Foral de;They have not requested any official document or filed any complaint or claim although they needed to do so;5,9
Internet users in the last 3 months;País Vasco;Total;1.530.693
Internet users in the last 3 months;País Vasco;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,2
Internet users in the last 3 months;País Vasco;They have requested an official document or certificate;30,4
Internet users in the last 3 months;País Vasco;They have applied for grants or rights;20,5
Internet users in the last 3 months;País Vasco;Other requests, claims, or complaints;6,6
Internet users in the last 3 months;País Vasco;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 3 months;Rioja, La;Total;219.974
Internet users in the last 3 months;Rioja, La;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,4
Internet users in the last 3 months;Rioja, La;They have requested an official document or certificate;23,6
Internet users in the last 3 months;Rioja, La;They have applied for grants or rights;23,3
Internet users in the last 3 months;Rioja, La;Other requests, claims, or complaints;6,4
Internet users in the last 3 months;Rioja, La;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Internet users in the last 3 months;Ceuta;Total;56.878
Internet users in the last 3 months;Ceuta;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;56,3
Internet users in the last 3 months;Ceuta;They have requested an official document or certificate;42,4
Internet users in the last 3 months;Ceuta;They have applied for grants or rights;33,7
Internet users in the last 3 months;Ceuta;Other requests, claims, or complaints;3,8
Internet users in the last 3 months;Ceuta;They have not requested any official document or filed any complaint or claim although they needed to do so;19,5
Internet users in the last 3 months;Melilla;Total;60.118
Internet users in the last 3 months;Melilla;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;55,2
Internet users in the last 3 months;Melilla;They have requested an official document or certificate;48,7
Internet users in the last 3 months;Melilla;They have applied for grants or rights;26,9
Internet users in the last 3 months;Melilla;Other requests, claims, or complaints;7,7
Internet users in the last 3 months;Melilla;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3