Reference population;Autonomous City and Community;Reasons stated;Total
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;Total;1.554.062
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;Due to lack of skills or knowledge;33,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;Because they are concerned about the protection and security of personal data;25,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;Other reasons;44,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Andalucía;Total;291.865
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Andalucía;Due to lack of skills or knowledge;28,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Andalucía;Because they are concerned about the protection and security of personal data;24,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Andalucía;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Andalucía;Other reasons;46,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Aragón;Total;32.373
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Aragón;Due to lack of skills or knowledge;22,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Aragón;Because they are concerned about the protection and security of personal data;42,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Aragón;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Aragón;Other reasons;19,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Asturias, Principado de;Total;45.648
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Asturias, Principado de;Due to lack of skills or knowledge;37,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Asturias, Principado de;Because they are concerned about the protection and security of personal data;36,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Asturias, Principado de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);45,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Asturias, Principado de;Other reasons;58,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Balears, Illes;Total;50.977
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Balears, Illes;Due to lack of skills or knowledge;33,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Balears, Illes;Because they are concerned about the protection and security of personal data;30,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Balears, Illes;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);78,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Balears, Illes;Other reasons;50,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Canarias;Total;60.537
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Canarias;Due to lack of skills or knowledge;51,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Canarias;Because they are concerned about the protection and security of personal data;23,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Canarias;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);49,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Canarias;Other reasons;45,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cantabria;Total;13.485
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cantabria;Due to lack of skills or knowledge;25,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cantabria;Because they are concerned about the protection and security of personal data;20,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cantabria;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cantabria;Other reasons;29,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla y León;Total;115.554
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla y León;Due to lack of skills or knowledge;32
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla y León;Because they are concerned about the protection and security of personal data;26,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla y León;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla y León;Other reasons;39,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla-La Mancha;Total;70.487
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla-La Mancha;Due to lack of skills or knowledge;39
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla-La Mancha;Because they are concerned about the protection and security of personal data;18,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla-La Mancha;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);69,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla-La Mancha;Other reasons;26,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cataluña;Total;257.127
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cataluña;Due to lack of skills or knowledge;25,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cataluña;Because they are concerned about the protection and security of personal data;25,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cataluña;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cataluña;Other reasons;52,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Comunitat Valenciana;Total;96.493
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Comunitat Valenciana;Due to lack of skills or knowledge;37,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Comunitat Valenciana;Because they are concerned about the protection and security of personal data;24,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Comunitat Valenciana;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Comunitat Valenciana;Other reasons;41,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Extremadura;Total;30.916
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Extremadura;Due to lack of skills or knowledge;55,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Extremadura;Because they are concerned about the protection and security of personal data;24,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Extremadura;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Extremadura;Other reasons;45
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Galicia;Total;82.914
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Galicia;Due to lack of skills or knowledge;30,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Galicia;Because they are concerned about the protection and security of personal data;31,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Galicia;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Galicia;Other reasons;42,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Madrid, Comunidad de;Total;224.054
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Madrid, Comunidad de;Due to lack of skills or knowledge;36,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Madrid, Comunidad de;Because they are concerned about the protection and security of personal data;23,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Madrid, Comunidad de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);49,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Madrid, Comunidad de;Other reasons;36,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Murcia, Región de;Total;55.882
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Murcia, Región de;Due to lack of skills or knowledge;44,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Murcia, Región de;Because they are concerned about the protection and security of personal data;37,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Murcia, Región de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);72
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Murcia, Región de;Other reasons;56,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Navarra, Comunidad Foral de;Total;27.897
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Navarra, Comunidad Foral de;Due to lack of skills or knowledge;32,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Navarra, Comunidad Foral de;Because they are concerned about the protection and security of personal data;11,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Navarra, Comunidad Foral de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);52,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Navarra, Comunidad Foral de;Other reasons;40,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;País Vasco;Total;73.071
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;País Vasco;Due to lack of skills or knowledge;36,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;País Vasco;Because they are concerned about the protection and security of personal data;25,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;País Vasco;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;País Vasco;Other reasons;46,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Rioja, La;Total;11.117
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Rioja, La;Due to lack of skills or knowledge;43
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Rioja, La;Because they are concerned about the protection and security of personal data;44,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Rioja, La;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);37,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Rioja, La;Other reasons;44,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Ceuta;Total;11.070
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Ceuta;Due to lack of skills or knowledge;..
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Ceuta;Because they are concerned about the protection and security of personal data;..
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Ceuta;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Ceuta;Other reasons;74,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Melilla;Total;2.596
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Melilla;Due to lack of skills or knowledge;..
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Melilla;Because they are concerned about the protection and security of personal data;13,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Melilla;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);13,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Melilla;Other reasons;86,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;Total;1.549.779
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;Due to lack of skills or knowledge;33,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;Because they are concerned about the protection and security of personal data;25,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;Other reasons;44,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Andalucía;Total;290.304
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Andalucía;Due to lack of skills or knowledge;28,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Andalucía;Because they are concerned about the protection and security of personal data;24,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Andalucía;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Andalucía;Other reasons;46,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Aragón;Total;32.373
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Aragón;Due to lack of skills or knowledge;22,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Aragón;Because they are concerned about the protection and security of personal data;42,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Aragón;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Aragón;Other reasons;19,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Asturias, Principado de;Total;45.648
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Asturias, Principado de;Due to lack of skills or knowledge;37,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Asturias, Principado de;Because they are concerned about the protection and security of personal data;36,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Asturias, Principado de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);45,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Asturias, Principado de;Other reasons;58,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Balears, Illes;Total;50.977
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Balears, Illes;Due to lack of skills or knowledge;33,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Balears, Illes;Because they are concerned about the protection and security of personal data;30,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Balears, Illes;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);78,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Balears, Illes;Other reasons;50,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Canarias;Total;58.707
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Canarias;Due to lack of skills or knowledge;49,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Canarias;Because they are concerned about the protection and security of personal data;24,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Canarias;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);48,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Canarias;Other reasons;47,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cantabria;Total;13.485
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cantabria;Due to lack of skills or knowledge;25,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cantabria;Because they are concerned about the protection and security of personal data;20,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cantabria;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cantabria;Other reasons;29,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla y León;Total;115.554
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla y León;Due to lack of skills or knowledge;32
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla y León;Because they are concerned about the protection and security of personal data;26,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla y León;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla y León;Other reasons;39,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla-La Mancha;Total;70.487
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla-La Mancha;Due to lack of skills or knowledge;39
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla-La Mancha;Because they are concerned about the protection and security of personal data;18,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla-La Mancha;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);69,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla-La Mancha;Other reasons;26,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cataluña;Total;257.127
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cataluña;Due to lack of skills or knowledge;25,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cataluña;Because they are concerned about the protection and security of personal data;25,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cataluña;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cataluña;Other reasons;52,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Comunitat Valenciana;Total;96.493
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Comunitat Valenciana;Due to lack of skills or knowledge;37,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Comunitat Valenciana;Because they are concerned about the protection and security of personal data;24,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Comunitat Valenciana;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Comunitat Valenciana;Other reasons;41,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Extremadura;Total;30.916
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Extremadura;Due to lack of skills or knowledge;55,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Extremadura;Because they are concerned about the protection and security of personal data;24,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Extremadura;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Extremadura;Other reasons;45
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Galicia;Total;82.914
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Galicia;Due to lack of skills or knowledge;30,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Galicia;Because they are concerned about the protection and security of personal data;31,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Galicia;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Galicia;Other reasons;42,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Madrid, Comunidad de;Total;224.054
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Madrid, Comunidad de;Due to lack of skills or knowledge;36,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Madrid, Comunidad de;Because they are concerned about the protection and security of personal data;23,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Madrid, Comunidad de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);49,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Madrid, Comunidad de;Other reasons;36,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Murcia, Región de;Total;55.260
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Murcia, Región de;Due to lack of skills or knowledge;45
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Murcia, Región de;Because they are concerned about the protection and security of personal data;37,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Murcia, Región de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);71,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Murcia, Región de;Other reasons;55,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Navarra, Comunidad Foral de;Total;27.897
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Navarra, Comunidad Foral de;Due to lack of skills or knowledge;32,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Navarra, Comunidad Foral de;Because they are concerned about the protection and security of personal data;11,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Navarra, Comunidad Foral de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);52,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Navarra, Comunidad Foral de;Other reasons;40,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;País Vasco;Total;73.071
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;País Vasco;Due to lack of skills or knowledge;36,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;País Vasco;Because they are concerned about the protection and security of personal data;25,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;País Vasco;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;País Vasco;Other reasons;46,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Rioja, La;Total;10.846
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Rioja, La;Due to lack of skills or knowledge;41,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Rioja, La;Because they are concerned about the protection and security of personal data;45,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Rioja, La;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);38,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Rioja, La;Other reasons;45,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Ceuta;Total;11.070
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Ceuta;Due to lack of skills or knowledge;..
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Ceuta;Because they are concerned about the protection and security of personal data;..
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Ceuta;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Ceuta;Other reasons;74,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Melilla;Total;2.596
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Melilla;Due to lack of skills or knowledge;..
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Melilla;Because they are concerned about the protection and security of personal data;13,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Melilla;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);13,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Melilla;Other reasons;86,7