Reference population;Características socioeconómicas;Type of contact;Total Total Persons;Total Persons;Total;36.663.412 Total Persons;Total Persons;Use of one or more websites or apps of public administration agencies;79,7 Total Persons;Total Persons;Downloading or printing an official form;45,5 Total Persons;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);58,8 Total Persons;Total Persons;Online filing of tax returns in person;38,2 Total Persons;Total Persons;Performing an interaction related to access to information;61,5 Total Persons;Total Persons;Information: Access to stored personal data (pension, employment history, etc.);50,9 Total Persons;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);27,3 Total Persons;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);47,3 Total Persons;Total Persons;Performing an interaction related to obtaining documents;39,8 Total Persons;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);28,5 Total Persons;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,7 Total Persons;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3 Total Persons;Total Persons;Average of types of contact with public administration agencies;3,3 Total Persons;Studies completed: Less than primary;Total;656.172 Total Persons;Studies completed: Less than primary;Use of one or more websites or apps of public administration agencies;28,8 Total Persons;Studies completed: Less than primary;Downloading or printing an official form;12,7 Total Persons;Studies completed: Less than primary;Arranging an appointment or booking (of an activity, medical care, etc.);21,4 Total Persons;Studies completed: Less than primary;Online filing of tax returns in person;9,4 Total Persons;Studies completed: Less than primary;Performing an interaction related to access to information;20,1 Total Persons;Studies completed: Less than primary;Information: Access to stored personal data (pension, employment history, etc.);14,7 Total Persons;Studies completed: Less than primary;Information: Access to data bases or public records (cadastral records, company information, etc.);4,3 Total Persons;Studies completed: Less than primary;Information: Access to obtain information (services, loans, tax, etc.);12,1 Total Persons;Studies completed: Less than primary;Performing an interaction related to obtaining documents;13,2 Total Persons;Studies completed: Less than primary;Documentation: request an official document or certificate (birth, residence, etc.);5,9 Total Persons;Studies completed: Less than primary;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);12 Total Persons;Studies completed: Less than primary;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);1,8 Total Persons;Studies completed: Less than primary;Average of types of contact with public administration agencies;0,9 Total Persons;Studies completed: Primary Education;Total;2.114.733 Total Persons;Studies completed: Primary Education;Use of one or more websites or apps of public administration agencies;39,8 Total Persons;Studies completed: Primary Education;Downloading or printing an official form;16,6 Total Persons;Studies completed: Primary Education;Arranging an appointment or booking (of an activity, medical care, etc.);26,4 Total Persons;Studies completed: Primary Education;Online filing of tax returns in person;14,1 Total Persons;Studies completed: Primary Education;Performing an interaction related to access to information;21,2 Total Persons;Studies completed: Primary Education;Information: Access to stored personal data (pension, employment history, etc.);17,4 Total Persons;Studies completed: Primary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);7,9 Total Persons;Studies completed: Primary Education;Information: Access to obtain information (services, loans, tax, etc.);11,9 Total Persons;Studies completed: Primary Education;Performing an interaction related to obtaining documents;14 Total Persons;Studies completed: Primary Education;Documentation: request an official document or certificate (birth, residence, etc.);8,5 Total Persons;Studies completed: Primary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);6,7 Total Persons;Studies completed: Primary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,4 Total Persons;Studies completed: Primary Education;Average of types of contact with public administration agencies;1,1 Total Persons;Studies completed: First stage Secondary Education;Total;9.214.795 Total Persons;Studies completed: First stage Secondary Education;Use of one or more websites or apps of public administration agencies;63,4 Total Persons;Studies completed: First stage Secondary Education;Downloading or printing an official form;28 Total Persons;Studies completed: First stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);42,6 Total Persons;Studies completed: First stage Secondary Education;Online filing of tax returns in person;23,8 Total Persons;Studies completed: First stage Secondary Education;Performing an interaction related to access to information;44,4 Total Persons;Studies completed: First stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);36 Total Persons;Studies completed: First stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);15,5 Total Persons;Studies completed: First stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);30,7 Total Persons;Studies completed: First stage Secondary Education;Performing an interaction related to obtaining documents;27,9 Total Persons;Studies completed: First stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);17 Total Persons;Studies completed: First stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,2 Total Persons;Studies completed: First stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,8 Total Persons;Studies completed: First stage Secondary Education;Average of types of contact with public administration agencies;2,2 Total Persons;Studies completed: Second stage Secondary Education;Total;9.250.477 Total Persons;Studies completed: Second stage Secondary Education;Use of one or more websites or apps of public administration agencies;84,2 Total Persons;Studies completed: Second stage Secondary Education;Downloading or printing an official form;45,5 Total Persons;Studies completed: Second stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);60,3 Total Persons;Studies completed: Second stage Secondary Education;Online filing of tax returns in person;33,5 Total Persons;Studies completed: Second stage Secondary Education;Performing an interaction related to access to information;62,7 Total Persons;Studies completed: Second stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);50 Total Persons;Studies completed: Second stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);25,3 Total Persons;Studies completed: Second stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);46,5 Total Persons;Studies completed: Second stage Secondary Education;Performing an interaction related to obtaining documents;41,4 Total Persons;Studies completed: Second stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);29,6 Total Persons;Studies completed: Second stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,5 Total Persons;Studies completed: Second stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,2 Total Persons;Studies completed: Second stage Secondary Education;Average of types of contact with public administration agencies;3,2 Total Persons;Studies completed: Advanced Vocational Education;Total;4.804.238 Total Persons;Studies completed: Advanced Vocational Education;Use of one or more websites or apps of public administration agencies;91,8 Total Persons;Studies completed: Advanced Vocational Education;Downloading or printing an official form;54,4 Total Persons;Studies completed: Advanced Vocational Education;Arranging an appointment or booking (of an activity, medical care, etc.);68,4 Total Persons;Studies completed: Advanced Vocational Education;Online filing of tax returns in person;47,4 Total Persons;Studies completed: Advanced Vocational Education;Performing an interaction related to access to information;75,4 Total Persons;Studies completed: Advanced Vocational Education;Information: Access to stored personal data (pension, employment history, etc.);65,3 Total Persons;Studies completed: Advanced Vocational Education;Information: Access to data bases or public records (cadastral records, company information, etc.);30,3 Total Persons;Studies completed: Advanced Vocational Education;Information: Access to obtain information (services, loans, tax, etc.);58,7 Total Persons;Studies completed: Advanced Vocational Education;Performing an interaction related to obtaining documents;44,9 Total Persons;Studies completed: Advanced Vocational Education;Documentation: request an official document or certificate (birth, residence, etc.);32,1 Total Persons;Studies completed: Advanced Vocational Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,7 Total Persons;Studies completed: Advanced Vocational Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,1 Total Persons;Studies completed: Advanced Vocational Education;Average of types of contact with public administration agencies;3,9 Total Persons;Studies completed: University studies and similar;Total;4.184.973 Total Persons;Studies completed: University studies and similar;Use of one or more websites or apps of public administration agencies;94,8 Total Persons;Studies completed: University studies and similar;Downloading or printing an official form;60,2 Total Persons;Studies completed: University studies and similar;Arranging an appointment or booking (of an activity, medical care, etc.);74,6 Total Persons;Studies completed: University studies and similar;Online filing of tax returns in person;54,4 Total Persons;Studies completed: University studies and similar;Performing an interaction related to access to information;77,1 Total Persons;Studies completed: University studies and similar;Information: Access to stored personal data (pension, employment history, etc.);65,4 Total Persons;Studies completed: University studies and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);39,6 Total Persons;Studies completed: University studies and similar;Information: Access to obtain information (services, loans, tax, etc.);62,5 Total Persons;Studies completed: University studies and similar;Performing an interaction related to obtaining documents;52,4 Total Persons;Studies completed: University studies and similar;Documentation: request an official document or certificate (birth, residence, etc.);39,8 Total Persons;Studies completed: University studies and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,9 Total Persons;Studies completed: University studies and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,8 Total Persons;Studies completed: University studies and similar;Average of types of contact with public administration agencies;4,3 Total Persons;Studies completed: University studies, Master's and similar;Total;6.047.165 Total Persons;Studies completed: University studies, Master's and similar;Use of one or more websites or apps of public administration agencies;95,6 Total Persons;Studies completed: University studies, Master's and similar;Downloading or printing an official form;66,6 Total Persons;Studies completed: University studies, Master's and similar;Arranging an appointment or booking (of an activity, medical care, etc.);76,1 Total Persons;Studies completed: University studies, Master's and similar;Online filing of tax returns in person;58,9 Total Persons;Studies completed: University studies, Master's and similar;Performing an interaction related to access to information;80,9 Total Persons;Studies completed: University studies, Master's and similar;Information: Access to stored personal data (pension, employment history, etc.);66,9 Total Persons;Studies completed: University studies, Master's and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);44,3 Total Persons;Studies completed: University studies, Master's and similar;Information: Access to obtain information (services, loans, tax, etc.);68,3 Total Persons;Studies completed: University studies, Master's and similar;Performing an interaction related to obtaining documents;53,3 Total Persons;Studies completed: University studies, Master's and similar;Documentation: request an official document or certificate (birth, residence, etc.);41,6 Total Persons;Studies completed: University studies, Master's and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,6 Total Persons;Studies completed: University studies, Master's and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);14,1 Total Persons;Studies completed: University studies, Master's and similar;Average of types of contact with public administration agencies;4,6 Total Persons;Studies completed: University doctorate;Total;390.858 Total Persons;Studies completed: University doctorate;Use of one or more websites or apps of public administration agencies;97,4 Total Persons;Studies completed: University doctorate;Downloading or printing an official form;74,1 Total Persons;Studies completed: University doctorate;Arranging an appointment or booking (of an activity, medical care, etc.);84,6 Total Persons;Studies completed: University doctorate;Online filing of tax returns in person;63 Total Persons;Studies completed: University doctorate;Performing an interaction related to access to information;91,2 Total Persons;Studies completed: University doctorate;Information: Access to stored personal data (pension, employment history, etc.);81,8 Total Persons;Studies completed: University doctorate;Information: Access to data bases or public records (cadastral records, company information, etc.);61,2 Total Persons;Studies completed: University doctorate;Information: Access to obtain information (services, loans, tax, etc.);80,1 Total Persons;Studies completed: University doctorate;Performing an interaction related to obtaining documents;57,8 Total Persons;Studies completed: University doctorate;Documentation: request an official document or certificate (birth, residence, etc.);49,8 Total Persons;Studies completed: University doctorate;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,6 Total Persons;Studies completed: University doctorate;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);13,2 Total Persons;Studies completed: University doctorate;Average of types of contact with public administration agencies;5,3 Total Persons;Studies completed: Others;Total;.. Total Persons;Studies completed: Others;Use of one or more websites or apps of public administration agencies;.. Total Persons;Studies completed: Others;Downloading or printing an official form;.. Total Persons;Studies completed: Others;Arranging an appointment or booking (of an activity, medical care, etc.);.. Total Persons;Studies completed: Others;Online filing of tax returns in person;.. Total Persons;Studies completed: Others;Performing an interaction related to access to information;.. Total Persons;Studies completed: Others;Information: Access to stored personal data (pension, employment history, etc.);.. Total Persons;Studies completed: Others;Information: Access to data bases or public records (cadastral records, company information, etc.);.. Total Persons;Studies completed: Others;Information: Access to obtain information (services, loans, tax, etc.);.. Total Persons;Studies completed: Others;Performing an interaction related to obtaining documents;.. Total Persons;Studies completed: Others;Documentation: request an official document or certificate (birth, residence, etc.);.. Total Persons;Studies completed: Others;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);.. Total Persons;Studies completed: Others;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);.. Total Persons;Studies completed: Others;Average of types of contact with public administration agencies;.. Total Persons;Employment situation: Employed economically active persons;Total;21.257.763 Total Persons;Employment situation: Employed economically active persons;Use of one or more websites or apps of public administration agencies;88,6 Total Persons;Employment situation: Employed economically active persons;Downloading or printing an official form;54 Total Persons;Employment situation: Employed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);66 Total Persons;Employment situation: Employed economically active persons;Online filing of tax returns in person;49,2 Total Persons;Employment situation: Employed economically active persons;Performing an interaction related to access to information;73,1 Total Persons;Employment situation: Employed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);62,8 Total Persons;Employment situation: Employed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);33,8 Total Persons;Employment situation: Employed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);56,1 Total Persons;Employment situation: Employed economically active persons;Performing an interaction related to obtaining documents;44,9 Total Persons;Employment situation: Employed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);33,7 Total Persons;Employment situation: Employed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,2 Total Persons;Employment situation: Employed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6 Total Persons;Employment situation: Employed economically active persons;Average of types of contact with public administration agencies;3,9 Total Persons;Employment situation: Unemployed economically active persons;Total;3.583.656 Total Persons;Employment situation: Unemployed economically active persons;Use of one or more websites or apps of public administration agencies;80,3 Total Persons;Employment situation: Unemployed economically active persons;Downloading or printing an official form;41,1 Total Persons;Employment situation: Unemployed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);61,1 Total Persons;Employment situation: Unemployed economically active persons;Online filing of tax returns in person;32,4 Total Persons;Employment situation: Unemployed economically active persons;Performing an interaction related to access to information;60,8 Total Persons;Employment situation: Unemployed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);51,2 Total Persons;Employment situation: Unemployed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);20,3 Total Persons;Employment situation: Unemployed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);48 Total Persons;Employment situation: Unemployed economically active persons;Performing an interaction related to obtaining documents;46,6 Total Persons;Employment situation: Unemployed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);28,7 Total Persons;Employment situation: Unemployed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,4 Total Persons;Employment situation: Unemployed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,1 Total Persons;Employment situation: Unemployed economically active persons;Average of types of contact with public administration agencies;3,2 Total Persons;Employment situation: Inactive population: Students;Total;3.633.159 Total Persons;Employment situation: Inactive population: Students;Use of one or more websites or apps of public administration agencies;77,5 Total Persons;Employment situation: Inactive population: Students;Downloading or printing an official form;41,4 Total Persons;Employment situation: Inactive population: Students;Arranging an appointment or booking (of an activity, medical care, etc.);51,9 Total Persons;Employment situation: Inactive population: Students;Online filing of tax returns in person;9,8 Total Persons;Employment situation: Inactive population: Students;Performing an interaction related to access to information;48,7 Total Persons;Employment situation: Inactive population: Students;Information: Access to stored personal data (pension, employment history, etc.);27,8 Total Persons;Employment situation: Inactive population: Students;Information: Access to data bases or public records (cadastral records, company information, etc.);23,3 Total Persons;Employment situation: Inactive population: Students;Information: Access to obtain information (services, loans, tax, etc.);37,5 Total Persons;Employment situation: Inactive population: Students;Performing an interaction related to obtaining documents;49,1 Total Persons;Employment situation: Inactive population: Students;Documentation: request an official document or certificate (birth, residence, etc.);32,8 Total Persons;Employment situation: Inactive population: Students;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,4 Total Persons;Employment situation: Inactive population: Students;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7 Total Persons;Employment situation: Inactive population: Students;Average of types of contact with public administration agencies;2,6 Total Persons;Employment situation: Inactive population: Household chores;Total;1.719.702 Total Persons;Employment situation: Inactive population: Household chores;Use of one or more websites or apps of public administration agencies;58,4 Total Persons;Employment situation: Inactive population: Household chores;Downloading or printing an official form;19,9 Total Persons;Employment situation: Inactive population: Household chores;Arranging an appointment or booking (of an activity, medical care, etc.);45 Total Persons;Employment situation: Inactive population: Household chores;Online filing of tax returns in person;19,4 Total Persons;Employment situation: Inactive population: Household chores;Performing an interaction related to access to information;29,8 Total Persons;Employment situation: Inactive population: Household chores;Information: Access to stored personal data (pension, employment history, etc.);21,6 Total Persons;Employment situation: Inactive population: Household chores;Information: Access to data bases or public records (cadastral records, company information, etc.);10,1 Total Persons;Employment situation: Inactive population: Household chores;Information: Access to obtain information (services, loans, tax, etc.);22,8 Total Persons;Employment situation: Inactive population: Household chores;Performing an interaction related to obtaining documents;14,7 Total Persons;Employment situation: Inactive population: Household chores;Documentation: request an official document or certificate (birth, residence, etc.);8,8 Total Persons;Employment situation: Inactive population: Household chores;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);8,1 Total Persons;Employment situation: Inactive population: Household chores;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);1,4 Total Persons;Employment situation: Inactive population: Household chores;Average of types of contact with public administration agencies;1,6 Total Persons;Employment situation: Inactive population: Pensioners;Total;5.349.786 Total Persons;Employment situation: Inactive population: Pensioners;Use of one or more websites or apps of public administration agencies;54,8 Total Persons;Employment situation: Inactive population: Pensioners;Downloading or printing an official form;27,7 Total Persons;Employment situation: Inactive population: Pensioners;Arranging an appointment or booking (of an activity, medical care, etc.);39,7 Total Persons;Employment situation: Inactive population: Pensioners;Online filing of tax returns in person;27,1 Total Persons;Employment situation: Inactive population: Pensioners;Performing an interaction related to access to information;38,5 Total Persons;Employment situation: Inactive population: Pensioners;Information: Access to stored personal data (pension, employment history, etc.);31,4 Total Persons;Employment situation: Inactive population: Pensioners;Information: Access to data bases or public records (cadastral records, company information, etc.);15,8 Total Persons;Employment situation: Inactive population: Pensioners;Information: Access to obtain information (services, loans, tax, etc.);29,2 Total Persons;Employment situation: Inactive population: Pensioners;Performing an interaction related to obtaining documents;18,2 Total Persons;Employment situation: Inactive population: Pensioners;Documentation: request an official document or certificate (birth, residence, etc.);12,1 Total Persons;Employment situation: Inactive population: Pensioners;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);9,2 Total Persons;Employment situation: Inactive population: Pensioners;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);3,8 Total Persons;Employment situation: Inactive population: Pensioners;Average of types of contact with public administration agencies;2 Total Persons;Employment situation: Other employment situation;Total;1.119.346 Total Persons;Employment situation: Other employment situation;Use of one or more websites or apps of public administration agencies;66 Total Persons;Employment situation: Other employment situation;Downloading or printing an official form;35,2 Total Persons;Employment situation: Other employment situation;Arranging an appointment or booking (of an activity, medical care, etc.);48 Total Persons;Employment situation: Other employment situation;Online filing of tax returns in person;24,1 Total Persons;Employment situation: Other employment situation;Performing an interaction related to access to information;45,8 Total Persons;Employment situation: Other employment situation;Information: Access to stored personal data (pension, employment history, etc.);36,6 Total Persons;Employment situation: Other employment situation;Information: Access to data bases or public records (cadastral records, company information, etc.);18,7 Total Persons;Employment situation: Other employment situation;Information: Access to obtain information (services, loans, tax, etc.);33,1 Total Persons;Employment situation: Other employment situation;Performing an interaction related to obtaining documents;31,9 Total Persons;Employment situation: Other employment situation;Documentation: request an official document or certificate (birth, residence, etc.);23,1 Total Persons;Employment situation: Other employment situation;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);14,6 Total Persons;Employment situation: Other employment situation;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,8 Total Persons;Employment situation: Other employment situation;Average of types of contact with public administration agencies;2,4 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;15.220.132 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Use of one or more websites or apps of public administration agencies;89,8 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Downloading or printing an official form;53,4 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Arranging an appointment or booking (of an activity, medical care, etc.);67,1 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Online filing of tax returns in person;54,5 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to access to information;74 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to stored personal data (pension, employment history, etc.);63,2 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to data bases or public records (cadastral records, company information, etc.);34 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to obtain information (services, loans, tax, etc.);57 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to obtaining documents;44 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: request an official document or certificate (birth, residence, etc.);33 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,9 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,7 Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Average of types of contact with public administration agencies;3,9 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.496.180 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Use of one or more websites or apps of public administration agencies;86,1 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Downloading or printing an official form;56,7 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Arranging an appointment or booking (of an activity, medical care, etc.);67,3 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Online filing of tax returns in person;46,5 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to access to information;75,2 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to stored personal data (pension, employment history, etc.);68,2 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to data bases or public records (cadastral records, company information, etc.);35,2 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to obtain information (services, loans, tax, etc.);57,1 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to obtaining documents;56 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: request an official document or certificate (birth, residence, etc.);42,5 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);33,2 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,1 Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Average of types of contact with public administration agencies;4,2 Total Persons;Professional Situation (in main job): Self-employed with employees;Total;1.356.466 Total Persons;Professional Situation (in main job): Self-employed with employees;Use of one or more websites or apps of public administration agencies;85,8 Total Persons;Professional Situation (in main job): Self-employed with employees;Downloading or printing an official form;56,4 Total Persons;Professional Situation (in main job): Self-employed with employees;Arranging an appointment or booking (of an activity, medical care, etc.);58,4 Total Persons;Professional Situation (in main job): Self-employed with employees;Online filing of tax returns in person;31,5 Total Persons;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to access to information;69,7 Total Persons;Professional Situation (in main job): Self-employed with employees;Information: Access to stored personal data (pension, employment history, etc.);61,6 Total Persons;Professional Situation (in main job): Self-employed with employees;Information: Access to data bases or public records (cadastral records, company information, etc.);32,1 Total Persons;Professional Situation (in main job): Self-employed with employees;Information: Access to obtain information (services, loans, tax, etc.);50,2 Total Persons;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to obtaining documents;39,6 Total Persons;Professional Situation (in main job): Self-employed with employees;Documentation: request an official document or certificate (birth, residence, etc.);30,2 Total Persons;Professional Situation (in main job): Self-employed with employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,1 Total Persons;Professional Situation (in main job): Self-employed with employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);15 Total Persons;Professional Situation (in main job): Self-employed with employees;Average of types of contact with public administration agencies;3,6 Total Persons;Professional Situation (in main job): Self-employed without employees;Total;1.967.995 Total Persons;Professional Situation (in main job): Self-employed without employees;Use of one or more websites or apps of public administration agencies;84,4 Total Persons;Professional Situation (in main job): Self-employed without employees;Downloading or printing an official form;52,1 Total Persons;Professional Situation (in main job): Self-employed without employees;Arranging an appointment or booking (of an activity, medical care, etc.);60,7 Total Persons;Professional Situation (in main job): Self-employed without employees;Online filing of tax returns in person;26,1 Total Persons;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to access to information;65,9 Total Persons;Professional Situation (in main job): Self-employed without employees;Information: Access to stored personal data (pension, employment history, etc.);54,6 Total Persons;Professional Situation (in main job): Self-employed without employees;Information: Access to data bases or public records (cadastral records, company information, etc.);31,8 Total Persons;Professional Situation (in main job): Self-employed without employees;Information: Access to obtain information (services, loans, tax, etc.);52,6 Total Persons;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to obtaining documents;40 Total Persons;Professional Situation (in main job): Self-employed without employees;Documentation: request an official document or certificate (birth, residence, etc.);30,5 Total Persons;Professional Situation (in main job): Self-employed without employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,1 Total Persons;Professional Situation (in main job): Self-employed without employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,7 Total Persons;Professional Situation (in main job): Self-employed without employees;Average of types of contact with public administration agencies;3,4 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Total;216.990 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Use of one or more websites or apps of public administration agencies;93,1 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Downloading or printing an official form;61,7 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Arranging an appointment or booking (of an activity, medical care, etc.);72 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Online filing of tax returns in person;23,3 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to access to information;69 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to stored personal data (pension, employment history, etc.);51,6 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to data bases or public records (cadastral records, company information, etc.);30,6 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to obtain information (services, loans, tax, etc.);51,8 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to obtaining documents;58,5 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Documentation: request an official document or certificate (birth, residence, etc.);31,7 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Documentation: applying for grants or rights (pension, unemployment benefit, etc.);45,6 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);26,8 Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Average of types of contact with public administration agencies;4 Total Persons;Professional working pattern (in main job): Full-time;Total;17.729.555 Total Persons;Professional working pattern (in main job): Full-time;Use of one or more websites or apps of public administration agencies;88,6 Total Persons;Professional working pattern (in main job): Full-time;Downloading or printing an official form;53,8 Total Persons;Professional working pattern (in main job): Full-time;Arranging an appointment or booking (of an activity, medical care, etc.);65,5 Total Persons;Professional working pattern (in main job): Full-time;Online filing of tax returns in person;51 Total Persons;Professional working pattern (in main job): Full-time;Performing an interaction related to access to information;73,3 Total Persons;Professional working pattern (in main job): Full-time;Information: Access to stored personal data (pension, employment history, etc.);62,9 Total Persons;Professional working pattern (in main job): Full-time;Information: Access to data bases or public records (cadastral records, company information, etc.);34,3 Total Persons;Professional working pattern (in main job): Full-time;Information: Access to obtain information (services, loans, tax, etc.);56,7 Total Persons;Professional working pattern (in main job): Full-time;Performing an interaction related to obtaining documents;44,1 Total Persons;Professional working pattern (in main job): Full-time;Documentation: request an official document or certificate (birth, residence, etc.);33,1 Total Persons;Professional working pattern (in main job): Full-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,8 Total Persons;Professional working pattern (in main job): Full-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5 Total Persons;Professional working pattern (in main job): Full-time;Average of types of contact with public administration agencies;3,9 Total Persons;Professional working pattern (in main job): Part-time;Total;3.528.209 Total Persons;Professional working pattern (in main job): Part-time;Use of one or more websites or apps of public administration agencies;88,7 Total Persons;Professional working pattern (in main job): Part-time;Downloading or printing an official form;55,1 Total Persons;Professional working pattern (in main job): Part-time;Arranging an appointment or booking (of an activity, medical care, etc.);68,6 Total Persons;Professional working pattern (in main job): Part-time;Online filing of tax returns in person;39,9 Total Persons;Professional working pattern (in main job): Part-time;Performing an interaction related to access to information;71,6 Total Persons;Professional working pattern (in main job): Part-time;Information: Access to stored personal data (pension, employment history, etc.);61,9 Total Persons;Professional working pattern (in main job): Part-time;Information: Access to data bases or public records (cadastral records, company information, etc.);31,2 Total Persons;Professional working pattern (in main job): Part-time;Information: Access to obtain information (services, loans, tax, etc.);53,1 Total Persons;Professional working pattern (in main job): Part-time;Performing an interaction related to obtaining documents;49 Total Persons;Professional working pattern (in main job): Part-time;Documentation: request an official document or certificate (birth, residence, etc.);36,9 Total Persons;Professional working pattern (in main job): Part-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,6 Total Persons;Professional working pattern (in main job): Part-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,9 Total Persons;Professional working pattern (in main job): Part-time;Average of types of contact with public administration agencies;3,9 Total Persons;Main occupation: Manual;Total;5.699.371 Total Persons;Main occupation: Manual;Use of one or more websites or apps of public administration agencies;76 Total Persons;Main occupation: Manual;Downloading or printing an official form;36,4 Total Persons;Main occupation: Manual;Arranging an appointment or booking (of an activity, medical care, etc.);50,6 Total Persons;Main occupation: Manual;Online filing of tax returns in person;35,3 Total Persons;Main occupation: Manual;Performing an interaction related to access to information;59,4 Total Persons;Main occupation: Manual;Information: Access to stored personal data (pension, employment history, etc.);50,7 Total Persons;Main occupation: Manual;Information: Access to data bases or public records (cadastral records, company information, etc.);20,5 Total Persons;Main occupation: Manual;Information: Access to obtain information (services, loans, tax, etc.);38,4 Total Persons;Main occupation: Manual;Performing an interaction related to obtaining documents;33,5 Total Persons;Main occupation: Manual;Documentation: request an official document or certificate (birth, residence, etc.);22,3 Total Persons;Main occupation: Manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18 Total Persons;Main occupation: Manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,5 Total Persons;Main occupation: Manual;Average of types of contact with public administration agencies;2,8 Total Persons;Main occupation: Non-manual;Total;15.558.392 Total Persons;Main occupation: Non-manual;Use of one or more websites or apps of public administration agencies;93,3 Total Persons;Main occupation: Non-manual;Downloading or printing an official form;60,4 Total Persons;Main occupation: Non-manual;Arranging an appointment or booking (of an activity, medical care, etc.);71,7 Total Persons;Main occupation: Non-manual;Online filing of tax returns in person;54,2 Total Persons;Main occupation: Non-manual;Performing an interaction related to access to information;78,1 Total Persons;Main occupation: Non-manual;Information: Access to stored personal data (pension, employment history, etc.);67,2 Total Persons;Main occupation: Non-manual;Information: Access to data bases or public records (cadastral records, company information, etc.);38,7 Total Persons;Main occupation: Non-manual;Information: Access to obtain information (services, loans, tax, etc.);62,6 Total Persons;Main occupation: Non-manual;Performing an interaction related to obtaining documents;49,1 Total Persons;Main occupation: Non-manual;Documentation: request an official document or certificate (birth, residence, etc.);37,9 Total Persons;Main occupation: Non-manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,1 Total Persons;Main occupation: Non-manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12 Total Persons;Main occupation: Non-manual;Average of types of contact with public administration agencies;4,3 Total Persons;Main occupation: ICT workers;Total;1.142.740 Total Persons;Main occupation: ICT workers;Use of one or more websites or apps of public administration agencies;97 Total Persons;Main occupation: ICT workers;Downloading or printing an official form;69 Total Persons;Main occupation: ICT workers;Arranging an appointment or booking (of an activity, medical care, etc.);73,1 Total Persons;Main occupation: ICT workers;Online filing of tax returns in person;70,8 Total Persons;Main occupation: ICT workers;Performing an interaction related to access to information;89,7 Total Persons;Main occupation: ICT workers;Information: Access to stored personal data (pension, employment history, etc.);81,5 Total Persons;Main occupation: ICT workers;Information: Access to data bases or public records (cadastral records, company information, etc.);46,3 Total Persons;Main occupation: ICT workers;Information: Access to obtain information (services, loans, tax, etc.);75,7 Total Persons;Main occupation: ICT workers;Performing an interaction related to obtaining documents;55,2 Total Persons;Main occupation: ICT workers;Documentation: request an official document or certificate (birth, residence, etc.);44,8 Total Persons;Main occupation: ICT workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27 Total Persons;Main occupation: ICT workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);13,6 Total Persons;Main occupation: ICT workers;Average of types of contact with public administration agencies;5 Total Persons;Main occupation: Other workers;Total;20.115.023 Total Persons;Main occupation: Other workers;Use of one or more websites or apps of public administration agencies;88,1 Total Persons;Main occupation: Other workers;Downloading or printing an official form;53,1 Total Persons;Main occupation: Other workers;Arranging an appointment or booking (of an activity, medical care, etc.);65,6 Total Persons;Main occupation: Other workers;Online filing of tax returns in person;47,9 Total Persons;Main occupation: Other workers;Performing an interaction related to access to information;72,1 Total Persons;Main occupation: Other workers;Information: Access to stored personal data (pension, employment history, etc.);61,7 Total Persons;Main occupation: Other workers;Information: Access to data bases or public records (cadastral records, company information, etc.);33,1 Total Persons;Main occupation: Other workers;Information: Access to obtain information (services, loans, tax, etc.);55 Total Persons;Main occupation: Other workers;Performing an interaction related to obtaining documents;44,3 Total Persons;Main occupation: Other workers;Documentation: request an official document or certificate (birth, residence, etc.);33,1 Total Persons;Main occupation: Other workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23 Total Persons;Main occupation: Other workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,4 Total Persons;Main occupation: Other workers;Average of types of contact with public administration agencies;3,8 Total Persons;Net household monthly income: Less than 1,200 Euros;Total;4.110.883 Total Persons;Net household monthly income: Less than 1,200 Euros;Use of one or more websites or apps of public administration agencies;70,4 Total Persons;Net household monthly income: Less than 1,200 Euros;Downloading or printing an official form;37,1 Total Persons;Net household monthly income: Less than 1,200 Euros;Arranging an appointment or booking (of an activity, medical care, etc.);49,3 Total Persons;Net household monthly income: Less than 1,200 Euros;Online filing of tax returns in person;24 Total Persons;Net household monthly income: Less than 1,200 Euros;Performing an interaction related to access to information;53,3 Total Persons;Net household monthly income: Less than 1,200 Euros;Information: Access to stored personal data (pension, employment history, etc.);41,6 Total Persons;Net household monthly income: Less than 1,200 Euros;Information: Access to data bases or public records (cadastral records, company information, etc.);18,9 Total Persons;Net household monthly income: Less than 1,200 Euros;Information: Access to obtain information (services, loans, tax, etc.);40 Total Persons;Net household monthly income: Less than 1,200 Euros;Performing an interaction related to obtaining documents;33,9 Total Persons;Net household monthly income: Less than 1,200 Euros;Documentation: request an official document or certificate (birth, residence, etc.);23,7 Total Persons;Net household monthly income: Less than 1,200 Euros;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,2 Total Persons;Net household monthly income: Less than 1,200 Euros;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,7 Total Persons;Net household monthly income: Less than 1,200 Euros;Average of types of contact with public administration agencies;2,6 Total Persons;Net household monthly income : From 1,200 to less than 1,900;Total;4.703.797 Total Persons;Net household monthly income : From 1,200 to less than 1,900;Use of one or more websites or apps of public administration agencies;72,9 Total Persons;Net household monthly income : From 1,200 to less than 1,900;Downloading or printing an official form;39,4 Total Persons;Net household monthly income : From 1,200 to less than 1,900;Arranging an appointment or booking (of an activity, medical care, etc.);53,9 Total Persons;Net household monthly income : From 1,200 to less than 1,900;Online filing of tax returns in person;28,2 Total Persons;Net household monthly income : From 1,200 to less than 1,900;Performing an interaction related to access to information;54,2 Total Persons;Net household monthly income : From 1,200 to less than 1,900;Information: Access to stored personal data (pension, employment history, etc.);44,7 Total Persons;Net household monthly income : From 1,200 to less than 1,900;Information: Access to data bases or public records (cadastral records, company information, etc.);22,7 Total Persons;Net household monthly income : From 1,200 to less than 1,900;Information: Access to obtain information (services, loans, tax, etc.);39,9 Total Persons;Net household monthly income : From 1,200 to less than 1,900;Performing an interaction related to obtaining documents;37,3 Total Persons;Net household monthly income : From 1,200 to less than 1,900;Documentation: request an official document or certificate (birth, residence, etc.);26,1 Total Persons;Net household monthly income : From 1,200 to less than 1,900;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,1 Total Persons;Net household monthly income : From 1,200 to less than 1,900;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,2 Total Persons;Net household monthly income : From 1,200 to less than 1,900;Average of types of contact with public administration agencies;2,8 Total Persons;Net household monthly income : From 1,900 to less than 2,700;Total;6.214.136 Total Persons;Net household monthly income : From 1,900 to less than 2,700;Use of one or more websites or apps of public administration agencies;74,6 Total Persons;Net household monthly income : From 1,900 to less than 2,700;Downloading or printing an official form;40,3 Total Persons;Net household monthly income : From 1,900 to less than 2,700;Arranging an appointment or booking (of an activity, medical care, etc.);55,9 Total Persons;Net household monthly income : From 1,900 to less than 2,700;Online filing of tax returns in person;32,2 Total Persons;Net household monthly income : From 1,900 to less than 2,700;Performing an interaction related to access to information;57,3 Total Persons;Net household monthly income : From 1,900 to less than 2,700;Information: Access to stored personal data (pension, employment history, etc.);47,3 Total Persons;Net household monthly income : From 1,900 to less than 2,700;Information: Access to data bases or public records (cadastral records, company information, etc.);22,4 Total Persons;Net household monthly income : From 1,900 to less than 2,700;Information: Access to obtain information (services, loans, tax, etc.);43,9 Total Persons;Net household monthly income : From 1,900 to less than 2,700;Performing an interaction related to obtaining documents;37,8 Total Persons;Net household monthly income : From 1,900 to less than 2,700;Documentation: request an official document or certificate (birth, residence, etc.);25 Total Persons;Net household monthly income : From 1,900 to less than 2,700;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23 Total Persons;Net household monthly income : From 1,900 to less than 2,700;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,8 Total Persons;Net household monthly income : From 1,900 to less than 2,700;Average of types of contact with public administration agencies;3 Total Persons;Net household monthly income : From 2,700 to less than 3,900;Total;8.752.560 Total Persons;Net household monthly income : From 2,700 to less than 3,900;Use of one or more websites or apps of public administration agencies;79,8 Total Persons;Net household monthly income : From 2,700 to less than 3,900;Downloading or printing an official form;44,9 Total Persons;Net household monthly income : From 2,700 to less than 3,900;Arranging an appointment or booking (of an activity, medical care, etc.);60,2 Total Persons;Net household monthly income : From 2,700 to less than 3,900;Online filing of tax returns in person;40,2 Total Persons;Net household monthly income : From 2,700 to less than 3,900;Performing an interaction related to access to information;60 Total Persons;Net household monthly income : From 2,700 to less than 3,900;Information: Access to stored personal data (pension, employment history, etc.);50,5 Total Persons;Net household monthly income : From 2,700 to less than 3,900;Information: Access to data bases or public records (cadastral records, company information, etc.);27,1 Total Persons;Net household monthly income : From 2,700 to less than 3,900;Information: Access to obtain information (services, loans, tax, etc.);45,1 Total Persons;Net household monthly income : From 2,700 to less than 3,900;Performing an interaction related to obtaining documents;39,5 Total Persons;Net household monthly income : From 2,700 to less than 3,900;Documentation: request an official document or certificate (birth, residence, etc.);27,2 Total Persons;Net household monthly income : From 2,700 to less than 3,900;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,2 Total Persons;Net household monthly income : From 2,700 to less than 3,900;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7 Total Persons;Net household monthly income : From 2,700 to less than 3,900;Average of types of contact with public administration agencies;3,3 Total Persons;Net household monthly income 3,900 euros or more;Total;12.702.581 Total Persons;Net household monthly income 3,900 euros or more;Use of one or more websites or apps of public administration agencies;87,8 Total Persons;Net household monthly income 3,900 euros or more;Downloading or printing an official form;53,7 Total Persons;Net household monthly income 3,900 euros or more;Arranging an appointment or booking (of an activity, medical care, etc.);64,3 Total Persons;Net household monthly income 3,900 euros or more;Online filing of tax returns in person;48,6 Total Persons;Net household monthly income 3,900 euros or more;Performing an interaction related to access to information;70,4 Total Persons;Net household monthly income 3,900 euros or more;Information: Access to stored personal data (pension, employment history, etc.);58,5 Total Persons;Net household monthly income 3,900 euros or more;Information: Access to data bases or public records (cadastral records, company information, etc.);34,4 Total Persons;Net household monthly income 3,900 euros or more;Information: Access to obtain information (services, loans, tax, etc.);55,9 Total Persons;Net household monthly income 3,900 euros or more;Performing an interaction related to obtaining documents;44 Total Persons;Net household monthly income 3,900 euros or more;Documentation: request an official document or certificate (birth, residence, etc.);33,6 Total Persons;Net household monthly income 3,900 euros or more;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22 Total Persons;Net household monthly income 3,900 euros or more;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,2 Total Persons;Net household monthly income 3,900 euros or more;Average of types of contact with public administration agencies;3,8 Total Persons;Net household monthly income DK/NA;Total;179.455 Total Persons;Net household monthly income DK/NA;Use of one or more websites or apps of public administration agencies;62 Total Persons;Net household monthly income DK/NA;Downloading or printing an official form;18,6 Total Persons;Net household monthly income DK/NA;Arranging an appointment or booking (of an activity, medical care, etc.);38,3 Total Persons;Net household monthly income DK/NA;Online filing of tax returns in person;9 Total Persons;Net household monthly income DK/NA;Performing an interaction related to access to information;35,7 Total Persons;Net household monthly income DK/NA;Information: Access to stored personal data (pension, employment history, etc.);25,2 Total Persons;Net household monthly income DK/NA;Information: Access to data bases or public records (cadastral records, company information, etc.);11,9 Total Persons;Net household monthly income DK/NA;Information: Access to obtain information (services, loans, tax, etc.);21,5 Total Persons;Net household monthly income DK/NA;Performing an interaction related to obtaining documents;27,8 Total Persons;Net household monthly income DK/NA;Documentation: request an official document or certificate (birth, residence, etc.);20,6 Total Persons;Net household monthly income DK/NA;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);11,7 Total Persons;Net household monthly income DK/NA;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,2 Total Persons;Net household monthly income DK/NA;Average of types of contact with public administration agencies;1,6 Internet users in the last 12 months;Total Persons;Total;35.322.450 Internet users in the last 12 months;Total Persons;Use of one or more websites or apps of public administration agencies;82,7 Internet users in the last 12 months;Total Persons;Downloading or printing an official form;47,2 Internet users in the last 12 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);61 Internet users in the last 12 months;Total Persons;Online filing of tax returns in person;39,7 Internet users in the last 12 months;Total Persons;Performing an interaction related to access to information;63,9 Internet users in the last 12 months;Total Persons;Information: Access to stored personal data (pension, employment history, etc.);52,8 Internet users in the last 12 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);28,3 Internet users in the last 12 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);49,1 Internet users in the last 12 months;Total Persons;Performing an interaction related to obtaining documents;41,3 Internet users in the last 12 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);29,6 Internet users in the last 12 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,5 Internet users in the last 12 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6 Internet users in the last 12 months;Total Persons;Average of types of contact with public administration agencies;3,4 Internet users in the last 12 months;Studies completed: Less than primary;Total;413.147 Internet users in the last 12 months;Studies completed: Less than primary;Use of one or more websites or apps of public administration agencies;45,8 Internet users in the last 12 months;Studies completed: Less than primary;Downloading or printing an official form;20,2 Internet users in the last 12 months;Studies completed: Less than primary;Arranging an appointment or booking (of an activity, medical care, etc.);33,9 Internet users in the last 12 months;Studies completed: Less than primary;Online filing of tax returns in person;14,9 Internet users in the last 12 months;Studies completed: Less than primary;Performing an interaction related to access to information;32 Internet users in the last 12 months;Studies completed: Less than primary;Information: Access to stored personal data (pension, employment history, etc.);23,3 Internet users in the last 12 months;Studies completed: Less than primary;Information: Access to data bases or public records (cadastral records, company information, etc.);6,9 Internet users in the last 12 months;Studies completed: Less than primary;Information: Access to obtain information (services, loans, tax, etc.);19,2 Internet users in the last 12 months;Studies completed: Less than primary;Performing an interaction related to obtaining documents;21 Internet users in the last 12 months;Studies completed: Less than primary;Documentation: request an official document or certificate (birth, residence, etc.);9,3 Internet users in the last 12 months;Studies completed: Less than primary;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,1 Internet users in the last 12 months;Studies completed: Less than primary;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);2,9 Internet users in the last 12 months;Studies completed: Less than primary;Average of types of contact with public administration agencies;1,5 Internet users in the last 12 months;Studies completed: Primary Education;Total;1.788.450 Internet users in the last 12 months;Studies completed: Primary Education;Use of one or more websites or apps of public administration agencies;47 Internet users in the last 12 months;Studies completed: Primary Education;Downloading or printing an official form;19,7 Internet users in the last 12 months;Studies completed: Primary Education;Arranging an appointment or booking (of an activity, medical care, etc.);31,2 Internet users in the last 12 months;Studies completed: Primary Education;Online filing of tax returns in person;16,7 Internet users in the last 12 months;Studies completed: Primary Education;Performing an interaction related to access to information;25 Internet users in the last 12 months;Studies completed: Primary Education;Information: Access to stored personal data (pension, employment history, etc.);20,6 Internet users in the last 12 months;Studies completed: Primary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);9,4 Internet users in the last 12 months;Studies completed: Primary Education;Information: Access to obtain information (services, loans, tax, etc.);14,1 Internet users in the last 12 months;Studies completed: Primary Education;Performing an interaction related to obtaining documents;16,6 Internet users in the last 12 months;Studies completed: Primary Education;Documentation: request an official document or certificate (birth, residence, etc.);10,1 Internet users in the last 12 months;Studies completed: Primary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);7,9 Internet users in the last 12 months;Studies completed: Primary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,2 Internet users in the last 12 months;Studies completed: Primary Education;Average of types of contact with public administration agencies;1,3 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Total;8.660.072 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Use of one or more websites or apps of public administration agencies;67,5 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Downloading or printing an official form;29,8 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);45,3 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Online filing of tax returns in person;25,3 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Performing an interaction related to access to information;47,2 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);38,3 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);16,5 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);32,6 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Performing an interaction related to obtaining documents;29,7 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);18 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,3 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,1 Internet users in the last 12 months;Studies completed: First stage Secondary Education;Average of types of contact with public administration agencies;2,3 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Total;9.128.370 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Use of one or more websites or apps of public administration agencies;85,4 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Downloading or printing an official form;46,1 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);61,1 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Online filing of tax returns in person;34 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Performing an interaction related to access to information;63,5 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);50,7 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);25,6 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);47,1 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Performing an interaction related to obtaining documents;42 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);30 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,8 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3 Internet users in the last 12 months;Studies completed: Second stage Secondary Education;Average of types of contact with public administration agencies;3,3 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Total;4.786.611 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Use of one or more websites or apps of public administration agencies;92,2 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Downloading or printing an official form;54,6 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Arranging an appointment or booking (of an activity, medical care, etc.);68,6 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Online filing of tax returns in person;47,6 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Performing an interaction related to access to information;75,7 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to stored personal data (pension, employment history, etc.);65,6 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to data bases or public records (cadastral records, company information, etc.);30,4 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to obtain information (services, loans, tax, etc.);58,9 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Performing an interaction related to obtaining documents;45,1 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: request an official document or certificate (birth, residence, etc.);32,2 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,8 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,1 Internet users in the last 12 months;Studies completed: Advanced Vocational Education;Average of types of contact with public administration agencies;3,9 Internet users in the last 12 months;Studies completed: University studies and similar;Total;4.150.538 Internet users in the last 12 months;Studies completed: University studies and similar;Use of one or more websites or apps of public administration agencies;95,6 Internet users in the last 12 months;Studies completed: University studies and similar;Downloading or printing an official form;60,7 Internet users in the last 12 months;Studies completed: University studies and similar;Arranging an appointment or booking (of an activity, medical care, etc.);75,2 Internet users in the last 12 months;Studies completed: University studies and similar;Online filing of tax returns in person;54,9 Internet users in the last 12 months;Studies completed: University studies and similar;Performing an interaction related to access to information;77,7 Internet users in the last 12 months;Studies completed: University studies and similar;Information: Access to stored personal data (pension, employment history, etc.);66 Internet users in the last 12 months;Studies completed: University studies and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);39,9 Internet users in the last 12 months;Studies completed: University studies and similar;Information: Access to obtain information (services, loans, tax, etc.);63,1 Internet users in the last 12 months;Studies completed: University studies and similar;Performing an interaction related to obtaining documents;52,8 Internet users in the last 12 months;Studies completed: University studies and similar;Documentation: request an official document or certificate (birth, residence, etc.);40,1 Internet users in the last 12 months;Studies completed: University studies and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,2 Internet users in the last 12 months;Studies completed: University studies and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,9 Internet users in the last 12 months;Studies completed: University studies and similar;Average of types of contact with public administration agencies;4,4 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Total;6.012.865 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Use of one or more websites or apps of public administration agencies;96,2 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Downloading or printing an official form;66,9 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Arranging an appointment or booking (of an activity, medical care, etc.);76,6 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Online filing of tax returns in person;59,3 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Performing an interaction related to access to information;81,3 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to stored personal data (pension, employment history, etc.);67,3 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);44,6 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to obtain information (services, loans, tax, etc.);68,7 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Performing an interaction related to obtaining documents;53,6 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: request an official document or certificate (birth, residence, etc.);41,9 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,8 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);14,2 Internet users in the last 12 months;Studies completed: University studies, Master's and similar;Average of types of contact with public administration agencies;4,7 Internet users in the last 12 months;Studies completed: University doctorate;Total;382.398 Internet users in the last 12 months;Studies completed: University doctorate;Use of one or more websites or apps of public administration agencies;99,5 Internet users in the last 12 months;Studies completed: University doctorate;Downloading or printing an official form;75,7 Internet users in the last 12 months;Studies completed: University doctorate;Arranging an appointment or booking (of an activity, medical care, etc.);86,5 Internet users in the last 12 months;Studies completed: University doctorate;Online filing of tax returns in person;64,4 Internet users in the last 12 months;Studies completed: University doctorate;Performing an interaction related to access to information;93,2 Internet users in the last 12 months;Studies completed: University doctorate;Information: Access to stored personal data (pension, employment history, etc.);83,6 Internet users in the last 12 months;Studies completed: University doctorate;Information: Access to data bases or public records (cadastral records, company information, etc.);62,5 Internet users in the last 12 months;Studies completed: University doctorate;Information: Access to obtain information (services, loans, tax, etc.);81,9 Internet users in the last 12 months;Studies completed: University doctorate;Performing an interaction related to obtaining documents;59 Internet users in the last 12 months;Studies completed: University doctorate;Documentation: request an official document or certificate (birth, residence, etc.);50,9 Internet users in the last 12 months;Studies completed: University doctorate;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,1 Internet users in the last 12 months;Studies completed: University doctorate;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);13,5 Internet users in the last 12 months;Studies completed: University doctorate;Average of types of contact with public administration agencies;5,5 Internet users in the last 12 months;Studies completed: Others;Total;.. Internet users in the last 12 months;Studies completed: Others;Use of one or more websites or apps of public administration agencies;.. Internet users in the last 12 months;Studies completed: Others;Downloading or printing an official form;.. Internet users in the last 12 months;Studies completed: Others;Arranging an appointment or booking (of an activity, medical care, etc.);.. Internet users in the last 12 months;Studies completed: Others;Online filing of tax returns in person;.. Internet users in the last 12 months;Studies completed: Others;Performing an interaction related to access to information;.. Internet users in the last 12 months;Studies completed: Others;Information: Access to stored personal data (pension, employment history, etc.);.. Internet users in the last 12 months;Studies completed: Others;Information: Access to data bases or public records (cadastral records, company information, etc.);.. Internet users in the last 12 months;Studies completed: Others;Information: Access to obtain information (services, loans, tax, etc.);.. Internet users in the last 12 months;Studies completed: Others;Performing an interaction related to obtaining documents;.. Internet users in the last 12 months;Studies completed: Others;Documentation: request an official document or certificate (birth, residence, etc.);.. Internet users in the last 12 months;Studies completed: Others;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);.. Internet users in the last 12 months;Studies completed: Others;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);.. Internet users in the last 12 months;Studies completed: Others;Average of types of contact with public administration agencies;.. Internet users in the last 12 months;Employment situation: Employed economically active persons;Total;21.028.193 Internet users in the last 12 months;Employment situation: Employed economically active persons;Use of one or more websites or apps of public administration agencies;89,6 Internet users in the last 12 months;Employment situation: Employed economically active persons;Downloading or printing an official form;54,6 Internet users in the last 12 months;Employment situation: Employed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);66,8 Internet users in the last 12 months;Employment situation: Employed economically active persons;Online filing of tax returns in person;49,7 Internet users in the last 12 months;Employment situation: Employed economically active persons;Performing an interaction related to access to information;73,9 Internet users in the last 12 months;Employment situation: Employed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);63,5 Internet users in the last 12 months;Employment situation: Employed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);34,2 Internet users in the last 12 months;Employment situation: Employed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);56,8 Internet users in the last 12 months;Employment situation: Employed economically active persons;Performing an interaction related to obtaining documents;45,4 Internet users in the last 12 months;Employment situation: Employed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);34,1 Internet users in the last 12 months;Employment situation: Employed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,5 Internet users in the last 12 months;Employment situation: Employed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,7 Internet users in the last 12 months;Employment situation: Employed economically active persons;Average of types of contact with public administration agencies;3,9 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Total;3.480.075 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Use of one or more websites or apps of public administration agencies;82,6 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Downloading or printing an official form;42,3 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);62,9 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Online filing of tax returns in person;33,4 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Performing an interaction related to access to information;62,6 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);52,7 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);20,9 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);49,4 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Performing an interaction related to obtaining documents;48 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);29,5 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,4 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,2 Internet users in the last 12 months;Employment situation: Unemployed economically active persons;Average of types of contact with public administration agencies;3,3 Internet users in the last 12 months;Employment situation: Inactive population: Students;Total;3.631.290 Internet users in the last 12 months;Employment situation: Inactive population: Students;Use of one or more websites or apps of public administration agencies;77,5 Internet users in the last 12 months;Employment situation: Inactive population: Students;Downloading or printing an official form;41,4 Internet users in the last 12 months;Employment situation: Inactive population: Students;Arranging an appointment or booking (of an activity, medical care, etc.);51,9 Internet users in the last 12 months;Employment situation: Inactive population: Students;Online filing of tax returns in person;9,8 Internet users in the last 12 months;Employment situation: Inactive population: Students;Performing an interaction related to access to information;48,7 Internet users in the last 12 months;Employment situation: Inactive population: Students;Information: Access to stored personal data (pension, employment history, etc.);27,9 Internet users in the last 12 months;Employment situation: Inactive population: Students;Information: Access to data bases or public records (cadastral records, company information, etc.);23,4 Internet users in the last 12 months;Employment situation: Inactive population: Students;Information: Access to obtain information (services, loans, tax, etc.);37,5 Internet users in the last 12 months;Employment situation: Inactive population: Students;Performing an interaction related to obtaining documents;49,1 Internet users in the last 12 months;Employment situation: Inactive population: Students;Documentation: request an official document or certificate (birth, residence, etc.);32,8 Internet users in the last 12 months;Employment situation: Inactive population: Students;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,4 Internet users in the last 12 months;Employment situation: Inactive population: Students;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7 Internet users in the last 12 months;Employment situation: Inactive population: Students;Average of types of contact with public administration agencies;2,6 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Total;1.614.110 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Use of one or more websites or apps of public administration agencies;62,3 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Downloading or printing an official form;21,2 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Arranging an appointment or booking (of an activity, medical care, etc.);48 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Online filing of tax returns in person;20,6 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Performing an interaction related to access to information;31,7 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to stored personal data (pension, employment history, etc.);23 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to data bases or public records (cadastral records, company information, etc.);10,8 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to obtain information (services, loans, tax, etc.);24,3 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Performing an interaction related to obtaining documents;15,7 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: request an official document or certificate (birth, residence, etc.);9,3 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);8,7 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);1,5 Internet users in the last 12 months;Employment situation: Inactive population: Household chores;Average of types of contact with public administration agencies;1,7 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Total;4.546.750 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Use of one or more websites or apps of public administration agencies;64,5 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Downloading or printing an official form;32,6 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Arranging an appointment or booking (of an activity, medical care, etc.);46,7 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Online filing of tax returns in person;31,9 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to access to information;45,3 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to stored personal data (pension, employment history, etc.);37 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to data bases or public records (cadastral records, company information, etc.);18,6 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to obtain information (services, loans, tax, etc.);34,3 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to obtaining documents;21,4 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: request an official document or certificate (birth, residence, etc.);14,2 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);10,8 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,4 Internet users in the last 12 months;Employment situation: Inactive population: Pensioners;Average of types of contact with public administration agencies;2,3 Internet users in the last 12 months;Employment situation: Other employment situation;Total;1.022.032 Internet users in the last 12 months;Employment situation: Other employment situation;Use of one or more websites or apps of public administration agencies;72,3 Internet users in the last 12 months;Employment situation: Other employment situation;Downloading or printing an official form;38,6 Internet users in the last 12 months;Employment situation: Other employment situation;Arranging an appointment or booking (of an activity, medical care, etc.);52,6 Internet users in the last 12 months;Employment situation: Other employment situation;Online filing of tax returns in person;26,4 Internet users in the last 12 months;Employment situation: Other employment situation;Performing an interaction related to access to information;50,1 Internet users in the last 12 months;Employment situation: Other employment situation;Information: Access to stored personal data (pension, employment history, etc.);40,1 Internet users in the last 12 months;Employment situation: Other employment situation;Information: Access to data bases or public records (cadastral records, company information, etc.);20,5 Internet users in the last 12 months;Employment situation: Other employment situation;Information: Access to obtain information (services, loans, tax, etc.);36,3 Internet users in the last 12 months;Employment situation: Other employment situation;Performing an interaction related to obtaining documents;34,9 Internet users in the last 12 months;Employment situation: Other employment situation;Documentation: request an official document or certificate (birth, residence, etc.);25,3 Internet users in the last 12 months;Employment situation: Other employment situation;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16 Internet users in the last 12 months;Employment situation: Other employment situation;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5 Internet users in the last 12 months;Employment situation: Other employment situation;Average of types of contact with public administration agencies;2,6 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;15.084.820 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Use of one or more websites or apps of public administration agencies;90,6 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Downloading or printing an official form;53,9 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Arranging an appointment or booking (of an activity, medical care, etc.);67,7 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Online filing of tax returns in person;55 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to access to information;74,6 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to stored personal data (pension, employment history, etc.);63,8 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to data bases or public records (cadastral records, company information, etc.);34,4 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to obtain information (services, loans, tax, etc.);57,5 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to obtaining documents;44,4 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: request an official document or certificate (birth, residence, etc.);33,3 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,1 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,7 Internet users in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Average of types of contact with public administration agencies;4 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.461.273 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Use of one or more websites or apps of public administration agencies;87,3 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Downloading or printing an official form;57,5 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Arranging an appointment or booking (of an activity, medical care, etc.);68,3 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Online filing of tax returns in person;47,2 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to access to information;76,3 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to stored personal data (pension, employment history, etc.);69,2 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to data bases or public records (cadastral records, company information, etc.);35,7 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to obtain information (services, loans, tax, etc.);57,9 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to obtaining documents;56,8 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: request an official document or certificate (birth, residence, etc.);43,1 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);33,7 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,3 Internet users in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Average of types of contact with public administration agencies;4,2 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;1.331.224 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Use of one or more websites or apps of public administration agencies;87,4 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Downloading or printing an official form;57,5 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Arranging an appointment or booking (of an activity, medical care, etc.);59,5 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Online filing of tax returns in person;32,1 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to access to information;71 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to stored personal data (pension, employment history, etc.);62,7 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to data bases or public records (cadastral records, company information, etc.);32,7 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to obtain information (services, loans, tax, etc.);51,2 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to obtaining documents;40,3 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: request an official document or certificate (birth, residence, etc.);30,8 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,5 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);15,3 Internet users in the last 12 months;Professional Situation (in main job): Self-employed with employees;Average of types of contact with public administration agencies;3,6 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;1.933.886 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Use of one or more websites or apps of public administration agencies;85,9 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Downloading or printing an official form;53 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Arranging an appointment or booking (of an activity, medical care, etc.);61,8 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Online filing of tax returns in person;26,6 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to access to information;67,1 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to stored personal data (pension, employment history, etc.);55,5 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to data bases or public records (cadastral records, company information, etc.);32,3 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to obtain information (services, loans, tax, etc.);53,5 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to obtaining documents;40,7 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: request an official document or certificate (birth, residence, etc.);31,1 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,5 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,8 Internet users in the last 12 months;Professional Situation (in main job): Self-employed without employees;Average of types of contact with public administration agencies;3,5 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Total;216.990 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Use of one or more websites or apps of public administration agencies;93,1 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Downloading or printing an official form;61,7 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Arranging an appointment or booking (of an activity, medical care, etc.);72 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Online filing of tax returns in person;23,3 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to access to information;69 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to stored personal data (pension, employment history, etc.);51,6 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to data bases or public records (cadastral records, company information, etc.);30,6 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to obtain information (services, loans, tax, etc.);51,8 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to obtaining documents;58,5 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: request an official document or certificate (birth, residence, etc.);31,7 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: applying for grants or rights (pension, unemployment benefit, etc.);45,6 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);26,8 Internet users in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Average of types of contact with public administration agencies;4 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Total;17.547.756 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Use of one or more websites or apps of public administration agencies;89,5 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Downloading or printing an official form;54,3 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Arranging an appointment or booking (of an activity, medical care, etc.);66,2 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Online filing of tax returns in person;51,5 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Performing an interaction related to access to information;74,1 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to stored personal data (pension, employment history, etc.);63,6 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to data bases or public records (cadastral records, company information, etc.);34,7 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to obtain information (services, loans, tax, etc.);57,3 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Performing an interaction related to obtaining documents;44,6 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: request an official document or certificate (birth, residence, etc.);33,4 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6 Internet users in the last 12 months;Professional working pattern (in main job): Full-time;Average of types of contact with public administration agencies;3,9 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Total;3.480.437 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Use of one or more websites or apps of public administration agencies;89,9 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Downloading or printing an official form;55,8 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Arranging an appointment or booking (of an activity, medical care, etc.);69,6 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Online filing of tax returns in person;40,5 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Performing an interaction related to access to information;72,6 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to stored personal data (pension, employment history, etc.);62,7 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to data bases or public records (cadastral records, company information, etc.);31,6 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to obtain information (services, loans, tax, etc.);53,9 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Performing an interaction related to obtaining documents;49,7 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: request an official document or certificate (birth, residence, etc.);37,4 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11 Internet users in the last 12 months;Professional working pattern (in main job): Part-time;Average of types of contact with public administration agencies;3,9 Internet users in the last 12 months;Main occupation: Manual;Total;5.539.068 Internet users in the last 12 months;Main occupation: Manual;Use of one or more websites or apps of public administration agencies;78,2 Internet users in the last 12 months;Main occupation: Manual;Downloading or printing an official form;37,5 Internet users in the last 12 months;Main occupation: Manual;Arranging an appointment or booking (of an activity, medical care, etc.);52,1 Internet users in the last 12 months;Main occupation: Manual;Online filing of tax returns in person;36,3 Internet users in the last 12 months;Main occupation: Manual;Performing an interaction related to access to information;61,1 Internet users in the last 12 months;Main occupation: Manual;Information: Access to stored personal data (pension, employment history, etc.);52,1 Internet users in the last 12 months;Main occupation: Manual;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Internet users in the last 12 months;Main occupation: Manual;Information: Access to obtain information (services, loans, tax, etc.);39,5 Internet users in the last 12 months;Main occupation: Manual;Performing an interaction related to obtaining documents;34,5 Internet users in the last 12 months;Main occupation: Manual;Documentation: request an official document or certificate (birth, residence, etc.);22,9 Internet users in the last 12 months;Main occupation: Manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,5 Internet users in the last 12 months;Main occupation: Manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,7 Internet users in the last 12 months;Main occupation: Manual;Average of types of contact with public administration agencies;2,9 Internet users in the last 12 months;Main occupation: Non-manual;Total;15.489.125 Internet users in the last 12 months;Main occupation: Non-manual;Use of one or more websites or apps of public administration agencies;93,7 Internet users in the last 12 months;Main occupation: Non-manual;Downloading or printing an official form;60,7 Internet users in the last 12 months;Main occupation: Non-manual;Arranging an appointment or booking (of an activity, medical care, etc.);72 Internet users in the last 12 months;Main occupation: Non-manual;Online filing of tax returns in person;54,5 Internet users in the last 12 months;Main occupation: Non-manual;Performing an interaction related to access to information;78,4 Internet users in the last 12 months;Main occupation: Non-manual;Information: Access to stored personal data (pension, employment history, etc.);67,5 Internet users in the last 12 months;Main occupation: Non-manual;Information: Access to data bases or public records (cadastral records, company information, etc.);38,9 Internet users in the last 12 months;Main occupation: Non-manual;Information: Access to obtain information (services, loans, tax, etc.);62,9 Internet users in the last 12 months;Main occupation: Non-manual;Performing an interaction related to obtaining documents;49,3 Internet users in the last 12 months;Main occupation: Non-manual;Documentation: request an official document or certificate (birth, residence, etc.);38,1 Internet users in the last 12 months;Main occupation: Non-manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,2 Internet users in the last 12 months;Main occupation: Non-manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,1 Internet users in the last 12 months;Main occupation: Non-manual;Average of types of contact with public administration agencies;4,3 Internet users in the last 12 months;Main occupation: ICT workers;Total;1.128.633 Internet users in the last 12 months;Main occupation: ICT workers;Use of one or more websites or apps of public administration agencies;98,2 Internet users in the last 12 months;Main occupation: ICT workers;Downloading or printing an official form;69,9 Internet users in the last 12 months;Main occupation: ICT workers;Arranging an appointment or booking (of an activity, medical care, etc.);74,1 Internet users in the last 12 months;Main occupation: ICT workers;Online filing of tax returns in person;71,7 Internet users in the last 12 months;Main occupation: ICT workers;Performing an interaction related to access to information;90,8 Internet users in the last 12 months;Main occupation: ICT workers;Information: Access to stored personal data (pension, employment history, etc.);82,5 Internet users in the last 12 months;Main occupation: ICT workers;Information: Access to data bases or public records (cadastral records, company information, etc.);46,9 Internet users in the last 12 months;Main occupation: ICT workers;Information: Access to obtain information (services, loans, tax, etc.);76,7 Internet users in the last 12 months;Main occupation: ICT workers;Performing an interaction related to obtaining documents;55,9 Internet users in the last 12 months;Main occupation: ICT workers;Documentation: request an official document or certificate (birth, residence, etc.);45,4 Internet users in the last 12 months;Main occupation: ICT workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3 Internet users in the last 12 months;Main occupation: ICT workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);13,8 Internet users in the last 12 months;Main occupation: ICT workers;Average of types of contact with public administration agencies;5,1 Internet users in the last 12 months;Main occupation: Other workers;Total;19.899.560 Internet users in the last 12 months;Main occupation: Other workers;Use of one or more websites or apps of public administration agencies;89,1 Internet users in the last 12 months;Main occupation: Other workers;Downloading or printing an official form;53,7 Internet users in the last 12 months;Main occupation: Other workers;Arranging an appointment or booking (of an activity, medical care, etc.);66,3 Internet users in the last 12 months;Main occupation: Other workers;Online filing of tax returns in person;48,4 Internet users in the last 12 months;Main occupation: Other workers;Performing an interaction related to access to information;72,9 Internet users in the last 12 months;Main occupation: Other workers;Information: Access to stored personal data (pension, employment history, etc.);62,4 Internet users in the last 12 months;Main occupation: Other workers;Information: Access to data bases or public records (cadastral records, company information, etc.);33,5 Internet users in the last 12 months;Main occupation: Other workers;Information: Access to obtain information (services, loans, tax, etc.);55,6 Internet users in the last 12 months;Main occupation: Other workers;Performing an interaction related to obtaining documents;44,8 Internet users in the last 12 months;Main occupation: Other workers;Documentation: request an official document or certificate (birth, residence, etc.);33,5 Internet users in the last 12 months;Main occupation: Other workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,3 Internet users in the last 12 months;Main occupation: Other workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5 Internet users in the last 12 months;Main occupation: Other workers;Average of types of contact with public administration agencies;3,9 Internet users in the last 12 months;Net household monthly income: Less than 1,200 Euros;Total;3.811.350 Internet users in the last 12 months;Net household monthly income: Less than 1,200 Euros;Use of one or more websites or apps of public administration agencies;76 Internet users in the last 12 months;Net household monthly income: Less than 1,200 Euros;Downloading or printing an official form;40 Internet users in the last 12 months;Net household monthly income: Less than 1,200 Euros;Arranging an appointment or booking (of an activity, medical care, etc.);53,2 Internet users in the last 12 months;Net household monthly income: Less than 1,200 Euros;Online filing of tax returns in person;25,9 Internet users in the last 12 months;Net household monthly income: Less than 1,200 Euros;Performing an interaction related to access to information;57,5 Internet users in the last 12 months;Net household monthly income: Less than 1,200 Euros;Information: Access to stored personal data (pension, employment history, etc.);44,8 Internet users in the last 12 months;Net household monthly income: Less than 1,200 Euros;Information: Access to data bases or public records (cadastral records, company information, etc.);20,4 Internet users in the last 12 months;Net household monthly income: Less than 1,200 Euros;Information: Access to obtain information (services, loans, tax, etc.);43,1 Internet users in the last 12 months;Net household monthly income: Less than 1,200 Euros;Performing an interaction related to obtaining documents;36,6 Internet users in the last 12 months;Net household monthly income: Less than 1,200 Euros;Documentation: request an official document or certificate (birth, residence, etc.);25,5 Internet users in the last 12 months;Net household monthly income: Less than 1,200 Euros;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,8 Internet users in the last 12 months;Net household monthly income: Less than 1,200 Euros;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,2 Internet users in the last 12 months;Net household monthly income: Less than 1,200 Euros;Average of types of contact with public administration agencies;2,8 Internet users in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Total;4.446.791 Internet users in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Use of one or more websites or apps of public administration agencies;77,1 Internet users in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Downloading or printing an official form;41,7 Internet users in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Arranging an appointment or booking (of an activity, medical care, etc.);57 Internet users in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Online filing of tax returns in person;29,8 Internet users in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Performing an interaction related to access to information;57,3 Internet users in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Information: Access to stored personal data (pension, employment history, etc.);47,3 Internet users in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Information: Access to data bases or public records (cadastral records, company information, etc.);24 Internet users in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Information: Access to obtain information (services, loans, tax, etc.);42,2 Internet users in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Performing an interaction related to obtaining documents;39,4 Internet users in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Documentation: request an official document or certificate (birth, residence, etc.);27,6 Internet users in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,2 Internet users in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,5 Internet users in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Total;5.898.902 Internet users in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Use of one or more websites or apps of public administration agencies;78,6 Internet users in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Downloading or printing an official form;42,5 Internet users in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Arranging an appointment or booking (of an activity, medical care, etc.);58,9 Internet users in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Online filing of tax returns in person;33,9 Internet users in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Performing an interaction related to access to information;60,4 Internet users in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Information: Access to stored personal data (pension, employment history, etc.);49,8 Internet users in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Information: Access to data bases or public records (cadastral records, company information, etc.);23,6 Internet users in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Information: Access to obtain information (services, loans, tax, etc.);46,3 Internet users in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Performing an interaction related to obtaining documents;39,8 Internet users in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Documentation: request an official document or certificate (birth, residence, etc.);26,4 Internet users in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,3 Internet users in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,2 Internet users in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Average of types of contact with public administration agencies;3,1 Internet users in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Total;8.481.117 Internet users in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Use of one or more websites or apps of public administration agencies;82,4 Internet users in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Downloading or printing an official form;46,3 Internet users in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Arranging an appointment or booking (of an activity, medical care, etc.);62,2 Internet users in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Online filing of tax returns in person;41,4 Internet users in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Performing an interaction related to access to information;61,9 Internet users in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Information: Access to stored personal data (pension, employment history, etc.);52,1 Internet users in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Information: Access to data bases or public records (cadastral records, company information, etc.);27,9 Internet users in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Information: Access to obtain information (services, loans, tax, etc.);46,5 Internet users in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Performing an interaction related to obtaining documents;40,7 Internet users in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Documentation: request an official document or certificate (birth, residence, etc.);28,1 Internet users in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,9 Internet users in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9 Internet users in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Average of types of contact with public administration agencies;3,4 Internet users in the last 12 months;Net household monthly income 3,900 euros or more;Total;12.514.777 Internet users in the last 12 months;Net household monthly income 3,900 euros or more;Use of one or more websites or apps of public administration agencies;89,1 Internet users in the last 12 months;Net household monthly income 3,900 euros or more;Downloading or printing an official form;54,5 Internet users in the last 12 months;Net household monthly income 3,900 euros or more;Arranging an appointment or booking (of an activity, medical care, etc.);65,3 Internet users in the last 12 months;Net household monthly income 3,900 euros or more;Online filing of tax returns in person;49,3 Internet users in the last 12 months;Net household monthly income 3,900 euros or more;Performing an interaction related to access to information;71,5 Internet users in the last 12 months;Net household monthly income 3,900 euros or more;Information: Access to stored personal data (pension, employment history, etc.);59,4 Internet users in the last 12 months;Net household monthly income 3,900 euros or more;Information: Access to data bases or public records (cadastral records, company information, etc.);34,9 Internet users in the last 12 months;Net household monthly income 3,900 euros or more;Information: Access to obtain information (services, loans, tax, etc.);56,8 Internet users in the last 12 months;Net household monthly income 3,900 euros or more;Performing an interaction related to obtaining documents;44,6 Internet users in the last 12 months;Net household monthly income 3,900 euros or more;Documentation: request an official document or certificate (birth, residence, etc.);34,1 Internet users in the last 12 months;Net household monthly income 3,900 euros or more;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,3 Internet users in the last 12 months;Net household monthly income 3,900 euros or more;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,3 Internet users in the last 12 months;Net household monthly income 3,900 euros or more;Average of types of contact with public administration agencies;3,9 Internet users in the last 12 months;Net household monthly income DK/NA;Total;169.512 Internet users in the last 12 months;Net household monthly income DK/NA;Use of one or more websites or apps of public administration agencies;65,6 Internet users in the last 12 months;Net household monthly income DK/NA;Downloading or printing an official form;19,6 Internet users in the last 12 months;Net household monthly income DK/NA;Arranging an appointment or booking (of an activity, medical care, etc.);40,6 Internet users in the last 12 months;Net household monthly income DK/NA;Online filing of tax returns in person;9,6 Internet users in the last 12 months;Net household monthly income DK/NA;Performing an interaction related to access to information;37,7 Internet users in the last 12 months;Net household monthly income DK/NA;Information: Access to stored personal data (pension, employment history, etc.);26,7 Internet users in the last 12 months;Net household monthly income DK/NA;Information: Access to data bases or public records (cadastral records, company information, etc.);12,6 Internet users in the last 12 months;Net household monthly income DK/NA;Information: Access to obtain information (services, loans, tax, etc.);22,8 Internet users in the last 12 months;Net household monthly income DK/NA;Performing an interaction related to obtaining documents;29,4 Internet users in the last 12 months;Net household monthly income DK/NA;Documentation: request an official document or certificate (birth, residence, etc.);21,8 Internet users in the last 12 months;Net household monthly income DK/NA;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);12,4 Internet users in the last 12 months;Net household monthly income DK/NA;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6 Internet users in the last 12 months;Net household monthly income DK/NA;Average of types of contact with public administration agencies;1,7 Internet users in the last 3 months;Total Persons;Total;35.107.949 Internet users in the last 3 months;Total Persons;Use of one or more websites or apps of public administration agencies;83 Internet users in the last 3 months;Total Persons;Downloading or printing an official form;47,4 Internet users in the last 3 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);61,2 Internet users in the last 3 months;Total Persons;Online filing of tax returns in person;39,9 Internet users in the last 3 months;Total Persons;Performing an interaction related to access to information;64,2 Internet users in the last 3 months;Total Persons;Information: Access to stored personal data (pension, employment history, etc.);53 Internet users in the last 3 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);28,5 Internet users in the last 3 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);49,3 Internet users in the last 3 months;Total Persons;Performing an interaction related to obtaining documents;41,5 Internet users in the last 3 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);29,7 Internet users in the last 3 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,6 Internet users in the last 3 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7 Internet users in the last 3 months;Total Persons;Average of types of contact with public administration agencies;3,4 Internet users in the last 3 months;Studies completed: Less than primary;Total;406.324 Internet users in the last 3 months;Studies completed: Less than primary;Use of one or more websites or apps of public administration agencies;46,2 Internet users in the last 3 months;Studies completed: Less than primary;Downloading or printing an official form;20,5 Internet users in the last 3 months;Studies completed: Less than primary;Arranging an appointment or booking (of an activity, medical care, etc.);34,1 Internet users in the last 3 months;Studies completed: Less than primary;Online filing of tax returns in person;15,2 Internet users in the last 3 months;Studies completed: Less than primary;Performing an interaction related to access to information;32,1 Internet users in the last 3 months;Studies completed: Less than primary;Information: Access to stored personal data (pension, employment history, etc.);23,3 Internet users in the last 3 months;Studies completed: Less than primary;Information: Access to data bases or public records (cadastral records, company information, etc.);7 Internet users in the last 3 months;Studies completed: Less than primary;Information: Access to obtain information (services, loans, tax, etc.);19,6 Internet users in the last 3 months;Studies completed: Less than primary;Performing an interaction related to obtaining documents;21,4 Internet users in the last 3 months;Studies completed: Less than primary;Documentation: request an official document or certificate (birth, residence, etc.);9,5 Internet users in the last 3 months;Studies completed: Less than primary;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,4 Internet users in the last 3 months;Studies completed: Less than primary;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);2,9 Internet users in the last 3 months;Studies completed: Less than primary;Average of types of contact with public administration agencies;1,5 Internet users in the last 3 months;Studies completed: Primary Education;Total;1.742.139 Internet users in the last 3 months;Studies completed: Primary Education;Use of one or more websites or apps of public administration agencies;47,4 Internet users in the last 3 months;Studies completed: Primary Education;Downloading or printing an official form;19,9 Internet users in the last 3 months;Studies completed: Primary Education;Arranging an appointment or booking (of an activity, medical care, etc.);31,4 Internet users in the last 3 months;Studies completed: Primary Education;Online filing of tax returns in person;17 Internet users in the last 3 months;Studies completed: Primary Education;Performing an interaction related to access to information;25,5 Internet users in the last 3 months;Studies completed: Primary Education;Information: Access to stored personal data (pension, employment history, etc.);20,9 Internet users in the last 3 months;Studies completed: Primary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);9,6 Internet users in the last 3 months;Studies completed: Primary Education;Information: Access to obtain information (services, loans, tax, etc.);14,4 Internet users in the last 3 months;Studies completed: Primary Education;Performing an interaction related to obtaining documents;16,9 Internet users in the last 3 months;Studies completed: Primary Education;Documentation: request an official document or certificate (birth, residence, etc.);10,3 Internet users in the last 3 months;Studies completed: Primary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);8 Internet users in the last 3 months;Studies completed: Primary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,3 Internet users in the last 3 months;Studies completed: Primary Education;Average of types of contact with public administration agencies;1,4 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Total;8.567.772 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Use of one or more websites or apps of public administration agencies;67,9 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Downloading or printing an official form;30,1 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);45,6 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Online filing of tax returns in person;25,4 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Performing an interaction related to access to information;47,6 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);38,6 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);16,6 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);32,9 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Performing an interaction related to obtaining documents;30 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);18,2 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,5 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,2 Internet users in the last 3 months;Studies completed: First stage Secondary Education;Average of types of contact with public administration agencies;2,3 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Total;9.082.988 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Use of one or more websites or apps of public administration agencies;85,6 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Downloading or printing an official form;46,3 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);61,3 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Online filing of tax returns in person;34 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Performing an interaction related to access to information;63,7 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);50,8 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);25,7 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);47,3 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Performing an interaction related to obtaining documents;42,1 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);30,1 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,9 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4 Internet users in the last 3 months;Studies completed: Second stage Secondary Education;Average of types of contact with public administration agencies;3,3 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Total;4.774.793 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Use of one or more websites or apps of public administration agencies;92,3 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Downloading or printing an official form;54,6 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Arranging an appointment or booking (of an activity, medical care, etc.);68,7 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Online filing of tax returns in person;47,7 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Performing an interaction related to access to information;75,8 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Information: Access to stored personal data (pension, employment history, etc.);65,6 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Information: Access to data bases or public records (cadastral records, company information, etc.);30,4 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Information: Access to obtain information (services, loans, tax, etc.);58,9 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Performing an interaction related to obtaining documents;45,1 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Documentation: request an official document or certificate (birth, residence, etc.);32,2 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,9 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,1 Internet users in the last 3 months;Studies completed: Advanced Vocational Education;Average of types of contact with public administration agencies;3,9 Internet users in the last 3 months;Studies completed: University studies and similar;Total;4.144.611 Internet users in the last 3 months;Studies completed: University studies and similar;Use of one or more websites or apps of public administration agencies;95,7 Internet users in the last 3 months;Studies completed: University studies and similar;Downloading or printing an official form;60,8 Internet users in the last 3 months;Studies completed: University studies and similar;Arranging an appointment or booking (of an activity, medical care, etc.);75,3 Internet users in the last 3 months;Studies completed: University studies and similar;Online filing of tax returns in person;55 Internet users in the last 3 months;Studies completed: University studies and similar;Performing an interaction related to access to information;77,8 Internet users in the last 3 months;Studies completed: University studies and similar;Information: Access to stored personal data (pension, employment history, etc.);66,1 Internet users in the last 3 months;Studies completed: University studies and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);40 Internet users in the last 3 months;Studies completed: University studies and similar;Information: Access to obtain information (services, loans, tax, etc.);63,1 Internet users in the last 3 months;Studies completed: University studies and similar;Performing an interaction related to obtaining documents;52,9 Internet users in the last 3 months;Studies completed: University studies and similar;Documentation: request an official document or certificate (birth, residence, etc.);40,2 Internet users in the last 3 months;Studies completed: University studies and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,2 Internet users in the last 3 months;Studies completed: University studies and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,9 Internet users in the last 3 months;Studies completed: University studies and similar;Average of types of contact with public administration agencies;4,4 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Total;6.007.384 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Use of one or more websites or apps of public administration agencies;96,2 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Downloading or printing an official form;67 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Arranging an appointment or booking (of an activity, medical care, etc.);76,6 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Online filing of tax returns in person;59,3 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Performing an interaction related to access to information;81,4 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Information: Access to stored personal data (pension, employment history, etc.);67,4 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);44,6 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Information: Access to obtain information (services, loans, tax, etc.);68,8 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Performing an interaction related to obtaining documents;53,6 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Documentation: request an official document or certificate (birth, residence, etc.);41,9 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,8 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);14,2 Internet users in the last 3 months;Studies completed: University studies, Master's and similar;Average of types of contact with public administration agencies;4,7 Internet users in the last 3 months;Studies completed: University doctorate;Total;381.938 Internet users in the last 3 months;Studies completed: University doctorate;Use of one or more websites or apps of public administration agencies;99,6 Internet users in the last 3 months;Studies completed: University doctorate;Downloading or printing an official form;75,8 Internet users in the last 3 months;Studies completed: University doctorate;Arranging an appointment or booking (of an activity, medical care, etc.);86,6 Internet users in the last 3 months;Studies completed: University doctorate;Online filing of tax returns in person;64,5 Internet users in the last 3 months;Studies completed: University doctorate;Performing an interaction related to access to information;93,3 Internet users in the last 3 months;Studies completed: University doctorate;Information: Access to stored personal data (pension, employment history, etc.);83,7 Internet users in the last 3 months;Studies completed: University doctorate;Information: Access to data bases or public records (cadastral records, company information, etc.);62,6 Internet users in the last 3 months;Studies completed: University doctorate;Information: Access to obtain information (services, loans, tax, etc.);82 Internet users in the last 3 months;Studies completed: University doctorate;Performing an interaction related to obtaining documents;59,1 Internet users in the last 3 months;Studies completed: University doctorate;Documentation: request an official document or certificate (birth, residence, etc.);50,9 Internet users in the last 3 months;Studies completed: University doctorate;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,2 Internet users in the last 3 months;Studies completed: University doctorate;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);13,6 Internet users in the last 3 months;Studies completed: University doctorate;Average of types of contact with public administration agencies;5,5 Internet users in the last 3 months;Studies completed: Others;Total;.. Internet users in the last 3 months;Studies completed: Others;Use of one or more websites or apps of public administration agencies;.. Internet users in the last 3 months;Studies completed: Others;Downloading or printing an official form;.. Internet users in the last 3 months;Studies completed: Others;Arranging an appointment or booking (of an activity, medical care, etc.);.. Internet users in the last 3 months;Studies completed: Others;Online filing of tax returns in person;.. Internet users in the last 3 months;Studies completed: Others;Performing an interaction related to access to information;.. Internet users in the last 3 months;Studies completed: Others;Information: Access to stored personal data (pension, employment history, etc.);.. Internet users in the last 3 months;Studies completed: Others;Information: Access to data bases or public records (cadastral records, company information, etc.);.. Internet users in the last 3 months;Studies completed: Others;Information: Access to obtain information (services, loans, tax, etc.);.. Internet users in the last 3 months;Studies completed: Others;Performing an interaction related to obtaining documents;.. Internet users in the last 3 months;Studies completed: Others;Documentation: request an official document or certificate (birth, residence, etc.);.. Internet users in the last 3 months;Studies completed: Others;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);.. Internet users in the last 3 months;Studies completed: Others;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);.. Internet users in the last 3 months;Studies completed: Others;Average of types of contact with public administration agencies;.. Internet users in the last 3 months;Employment situation: Employed economically active persons;Total;20.973.276 Internet users in the last 3 months;Employment situation: Employed economically active persons;Use of one or more websites or apps of public administration agencies;89,8 Internet users in the last 3 months;Employment situation: Employed economically active persons;Downloading or printing an official form;54,7 Internet users in the last 3 months;Employment situation: Employed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);66,9 Internet users in the last 3 months;Employment situation: Employed economically active persons;Online filing of tax returns in person;49,8 Internet users in the last 3 months;Employment situation: Employed economically active persons;Performing an interaction related to access to information;74 Internet users in the last 3 months;Employment situation: Employed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);63,6 Internet users in the last 3 months;Employment situation: Employed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);34,3 Internet users in the last 3 months;Employment situation: Employed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);56,9 Internet users in the last 3 months;Employment situation: Employed economically active persons;Performing an interaction related to obtaining documents;45,5 Internet users in the last 3 months;Employment situation: Employed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);34,2 Internet users in the last 3 months;Employment situation: Employed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,5 Internet users in the last 3 months;Employment situation: Employed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,7 Internet users in the last 3 months;Employment situation: Employed economically active persons;Average of types of contact with public administration agencies;3,9 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Total;3.458.239 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Use of one or more websites or apps of public administration agencies;82,9 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Downloading or printing an official form;42,4 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);63 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Online filing of tax returns in person;33,5 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Performing an interaction related to access to information;62,7 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);52,8 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);49,4 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Performing an interaction related to obtaining documents;48,1 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);29,5 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,5 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,3 Internet users in the last 3 months;Employment situation: Unemployed economically active persons;Average of types of contact with public administration agencies;3,3 Internet users in the last 3 months;Employment situation: Inactive population: Students;Total;3.631.290 Internet users in the last 3 months;Employment situation: Inactive population: Students;Use of one or more websites or apps of public administration agencies;77,5 Internet users in the last 3 months;Employment situation: Inactive population: Students;Downloading or printing an official form;41,4 Internet users in the last 3 months;Employment situation: Inactive population: Students;Arranging an appointment or booking (of an activity, medical care, etc.);51,9 Internet users in the last 3 months;Employment situation: Inactive population: Students;Online filing of tax returns in person;9,8 Internet users in the last 3 months;Employment situation: Inactive population: Students;Performing an interaction related to access to information;48,7 Internet users in the last 3 months;Employment situation: Inactive population: Students;Information: Access to stored personal data (pension, employment history, etc.);27,9 Internet users in the last 3 months;Employment situation: Inactive population: Students;Information: Access to data bases or public records (cadastral records, company information, etc.);23,4 Internet users in the last 3 months;Employment situation: Inactive population: Students;Information: Access to obtain information (services, loans, tax, etc.);37,5 Internet users in the last 3 months;Employment situation: Inactive population: Students;Performing an interaction related to obtaining documents;49,1 Internet users in the last 3 months;Employment situation: Inactive population: Students;Documentation: request an official document or certificate (birth, residence, etc.);32,8 Internet users in the last 3 months;Employment situation: Inactive population: Students;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,4 Internet users in the last 3 months;Employment situation: Inactive population: Students;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7 Internet users in the last 3 months;Employment situation: Inactive population: Students;Average of types of contact with public administration agencies;2,6 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Total;1.606.427 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Use of one or more websites or apps of public administration agencies;62,5 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Downloading or printing an official form;21,3 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Arranging an appointment or booking (of an activity, medical care, etc.);48,2 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Online filing of tax returns in person;20,7 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Performing an interaction related to access to information;31,8 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Information: Access to stored personal data (pension, employment history, etc.);23,1 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Information: Access to data bases or public records (cadastral records, company information, etc.);10,8 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Information: Access to obtain information (services, loans, tax, etc.);24,4 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Performing an interaction related to obtaining documents;15,7 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Documentation: request an official document or certificate (birth, residence, etc.);9,4 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);8,7 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);1,5 Internet users in the last 3 months;Employment situation: Inactive population: Household chores;Average of types of contact with public administration agencies;1,7 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Total;4.421.164 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Use of one or more websites or apps of public administration agencies;65,5 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Downloading or printing an official form;33,3 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Arranging an appointment or booking (of an activity, medical care, etc.);47,4 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Online filing of tax returns in person;32,5 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to access to information;46,2 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Information: Access to stored personal data (pension, employment history, etc.);37,6 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Information: Access to data bases or public records (cadastral records, company information, etc.);19 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Information: Access to obtain information (services, loans, tax, etc.);35,1 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to obtaining documents;21,8 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Documentation: request an official document or certificate (birth, residence, etc.);14,4 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);11 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,6 Internet users in the last 3 months;Employment situation: Inactive population: Pensioners;Average of types of contact with public administration agencies;2,3 Internet users in the last 3 months;Employment situation: Other employment situation;Total;1.017.553 Internet users in the last 3 months;Employment situation: Other employment situation;Use of one or more websites or apps of public administration agencies;72,5 Internet users in the last 3 months;Employment situation: Other employment situation;Downloading or printing an official form;38,8 Internet users in the last 3 months;Employment situation: Other employment situation;Arranging an appointment or booking (of an activity, medical care, etc.);52,7 Internet users in the last 3 months;Employment situation: Other employment situation;Online filing of tax returns in person;26,4 Internet users in the last 3 months;Employment situation: Other employment situation;Performing an interaction related to access to information;50,2 Internet users in the last 3 months;Employment situation: Other employment situation;Information: Access to stored personal data (pension, employment history, etc.);40,2 Internet users in the last 3 months;Employment situation: Other employment situation;Information: Access to data bases or public records (cadastral records, company information, etc.);20,5 Internet users in the last 3 months;Employment situation: Other employment situation;Information: Access to obtain information (services, loans, tax, etc.);36,2 Internet users in the last 3 months;Employment situation: Other employment situation;Performing an interaction related to obtaining documents;35,1 Internet users in the last 3 months;Employment situation: Other employment situation;Documentation: request an official document or certificate (birth, residence, etc.);25,4 Internet users in the last 3 months;Employment situation: Other employment situation;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16 Internet users in the last 3 months;Employment situation: Other employment situation;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5 Internet users in the last 3 months;Employment situation: Other employment situation;Average of types of contact with public administration agencies;2,6 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;15.062.024 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Use of one or more websites or apps of public administration agencies;90,7 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Downloading or printing an official form;54 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Arranging an appointment or booking (of an activity, medical care, etc.);67,8 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Online filing of tax returns in person;55 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to access to information;74,7 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to stored personal data (pension, employment history, etc.);63,9 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to data bases or public records (cadastral records, company information, etc.);34,4 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to obtain information (services, loans, tax, etc.);57,6 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to obtaining documents;44,5 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: request an official document or certificate (birth, residence, etc.);33,4 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,1 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,8 Internet users in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Average of types of contact with public administration agencies;4 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.441.842 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Use of one or more websites or apps of public administration agencies;88 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Downloading or printing an official form;57,9 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Arranging an appointment or booking (of an activity, medical care, etc.);68,8 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Online filing of tax returns in person;47,6 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to access to information;76,9 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to stored personal data (pension, employment history, etc.);69,7 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to data bases or public records (cadastral records, company information, etc.);36 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to obtain information (services, loans, tax, etc.);58,4 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to obtaining documents;57,3 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: request an official document or certificate (birth, residence, etc.);43,5 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);33,9 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,4 Internet users in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Average of types of contact with public administration agencies;4,3 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Total;1.331.224 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Use of one or more websites or apps of public administration agencies;87,4 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Downloading or printing an official form;57,5 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Arranging an appointment or booking (of an activity, medical care, etc.);59,5 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Online filing of tax returns in person;32,1 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to access to information;71 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Information: Access to stored personal data (pension, employment history, etc.);62,7 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Information: Access to data bases or public records (cadastral records, company information, etc.);32,7 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Information: Access to obtain information (services, loans, tax, etc.);51,2 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to obtaining documents;40,3 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Documentation: request an official document or certificate (birth, residence, etc.);30,8 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,5 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);15,3 Internet users in the last 3 months;Professional Situation (in main job): Self-employed with employees;Average of types of contact with public administration agencies;3,6 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Total;1.923.937 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Use of one or more websites or apps of public administration agencies;86,3 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Downloading or printing an official form;53,3 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Arranging an appointment or booking (of an activity, medical care, etc.);62,1 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Online filing of tax returns in person;26,7 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to access to information;67,4 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Information: Access to stored personal data (pension, employment history, etc.);55,8 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Information: Access to data bases or public records (cadastral records, company information, etc.);32,5 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Information: Access to obtain information (services, loans, tax, etc.);53,8 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to obtaining documents;40,9 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Documentation: request an official document or certificate (birth, residence, etc.);31,2 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,6 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,9 Internet users in the last 3 months;Professional Situation (in main job): Self-employed without employees;Average of types of contact with public administration agencies;3,5 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Total;214.249 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Use of one or more websites or apps of public administration agencies;93 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Downloading or printing an official form;61,2 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Arranging an appointment or booking (of an activity, medical care, etc.);72,9 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Online filing of tax returns in person;23,6 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to access to information;69,9 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to stored personal data (pension, employment history, etc.);52,3 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to data bases or public records (cadastral records, company information, etc.);31 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to obtain information (services, loans, tax, etc.);52,4 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to obtaining documents;59,3 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: request an official document or certificate (birth, residence, etc.);32,1 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: applying for grants or rights (pension, unemployment benefit, etc.);46,2 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);27,2 Internet users in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Average of types of contact with public administration agencies;4 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Total;17.510.157 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Use of one or more websites or apps of public administration agencies;89,7 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Downloading or printing an official form;54,4 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Arranging an appointment or booking (of an activity, medical care, etc.);66,3 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Online filing of tax returns in person;51,6 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Performing an interaction related to access to information;74,2 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Information: Access to stored personal data (pension, employment history, etc.);63,7 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Information: Access to data bases or public records (cadastral records, company information, etc.);34,8 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Information: Access to obtain information (services, loans, tax, etc.);57,4 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Performing an interaction related to obtaining documents;44,7 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Documentation: request an official document or certificate (birth, residence, etc.);33,5 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6 Internet users in the last 3 months;Professional working pattern (in main job): Full-time;Average of types of contact with public administration agencies;3,9 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Total;3.463.119 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Use of one or more websites or apps of public administration agencies;90,4 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Downloading or printing an official form;56,1 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Arranging an appointment or booking (of an activity, medical care, etc.);69,9 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Online filing of tax returns in person;40,7 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Performing an interaction related to access to information;72,9 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Information: Access to stored personal data (pension, employment history, etc.);63 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Information: Access to data bases or public records (cadastral records, company information, etc.);31,8 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Information: Access to obtain information (services, loans, tax, etc.);54,1 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Performing an interaction related to obtaining documents;49,9 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Documentation: request an official document or certificate (birth, residence, etc.);37,6 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,1 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,1 Internet users in the last 3 months;Professional working pattern (in main job): Part-time;Average of types of contact with public administration agencies;4 Internet users in the last 3 months;Main occupation: Manual;Total;5.510.216 Internet users in the last 3 months;Main occupation: Manual;Use of one or more websites or apps of public administration agencies;78,5 Internet users in the last 3 months;Main occupation: Manual;Downloading or printing an official form;37,7 Internet users in the last 3 months;Main occupation: Manual;Arranging an appointment or booking (of an activity, medical care, etc.);52,3 Internet users in the last 3 months;Main occupation: Manual;Online filing of tax returns in person;36,4 Internet users in the last 3 months;Main occupation: Manual;Performing an interaction related to access to information;61,4 Internet users in the last 3 months;Main occupation: Manual;Information: Access to stored personal data (pension, employment history, etc.);52,4 Internet users in the last 3 months;Main occupation: Manual;Information: Access to data bases or public records (cadastral records, company information, etc.);21,2 Internet users in the last 3 months;Main occupation: Manual;Information: Access to obtain information (services, loans, tax, etc.);39,8 Internet users in the last 3 months;Main occupation: Manual;Performing an interaction related to obtaining documents;34,7 Internet users in the last 3 months;Main occupation: Manual;Documentation: request an official document or certificate (birth, residence, etc.);23 Internet users in the last 3 months;Main occupation: Manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,6 Internet users in the last 3 months;Main occupation: Manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,8 Internet users in the last 3 months;Main occupation: Manual;Average of types of contact with public administration agencies;2,9 Internet users in the last 3 months;Main occupation: Non-manual;Total;15.463.060 Internet users in the last 3 months;Main occupation: Non-manual;Use of one or more websites or apps of public administration agencies;93,8 Internet users in the last 3 months;Main occupation: Non-manual;Downloading or printing an official form;60,8 Internet users in the last 3 months;Main occupation: Non-manual;Arranging an appointment or booking (of an activity, medical care, etc.);72,1 Internet users in the last 3 months;Main occupation: Non-manual;Online filing of tax returns in person;54,6 Internet users in the last 3 months;Main occupation: Non-manual;Performing an interaction related to access to information;78,5 Internet users in the last 3 months;Main occupation: Non-manual;Information: Access to stored personal data (pension, employment history, etc.);67,6 Internet users in the last 3 months;Main occupation: Non-manual;Information: Access to data bases or public records (cadastral records, company information, etc.);38,9 Internet users in the last 3 months;Main occupation: Non-manual;Information: Access to obtain information (services, loans, tax, etc.);63 Internet users in the last 3 months;Main occupation: Non-manual;Performing an interaction related to obtaining documents;49,4 Internet users in the last 3 months;Main occupation: Non-manual;Documentation: request an official document or certificate (birth, residence, etc.);38,2 Internet users in the last 3 months;Main occupation: Non-manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,3 Internet users in the last 3 months;Main occupation: Non-manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,1 Internet users in the last 3 months;Main occupation: Non-manual;Average of types of contact with public administration agencies;4,3 Internet users in the last 3 months;Main occupation: ICT workers;Total;1.128.633 Internet users in the last 3 months;Main occupation: ICT workers;Use of one or more websites or apps of public administration agencies;98,2 Internet users in the last 3 months;Main occupation: ICT workers;Downloading or printing an official form;69,9 Internet users in the last 3 months;Main occupation: ICT workers;Arranging an appointment or booking (of an activity, medical care, etc.);74,1 Internet users in the last 3 months;Main occupation: ICT workers;Online filing of tax returns in person;71,7 Internet users in the last 3 months;Main occupation: ICT workers;Performing an interaction related to access to information;90,8 Internet users in the last 3 months;Main occupation: ICT workers;Information: Access to stored personal data (pension, employment history, etc.);82,5 Internet users in the last 3 months;Main occupation: ICT workers;Information: Access to data bases or public records (cadastral records, company information, etc.);46,9 Internet users in the last 3 months;Main occupation: ICT workers;Information: Access to obtain information (services, loans, tax, etc.);76,7 Internet users in the last 3 months;Main occupation: ICT workers;Performing an interaction related to obtaining documents;55,9 Internet users in the last 3 months;Main occupation: ICT workers;Documentation: request an official document or certificate (birth, residence, etc.);45,4 Internet users in the last 3 months;Main occupation: ICT workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3 Internet users in the last 3 months;Main occupation: ICT workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);13,8 Internet users in the last 3 months;Main occupation: ICT workers;Average of types of contact with public administration agencies;5,1 Internet users in the last 3 months;Main occupation: Other workers;Total;19.844.643 Internet users in the last 3 months;Main occupation: Other workers;Use of one or more websites or apps of public administration agencies;89,3 Internet users in the last 3 months;Main occupation: Other workers;Downloading or printing an official form;53,8 Internet users in the last 3 months;Main occupation: Other workers;Arranging an appointment or booking (of an activity, medical care, etc.);66,5 Internet users in the last 3 months;Main occupation: Other workers;Online filing of tax returns in person;48,6 Internet users in the last 3 months;Main occupation: Other workers;Performing an interaction related to access to information;73,1 Internet users in the last 3 months;Main occupation: Other workers;Information: Access to stored personal data (pension, employment history, etc.);62,5 Internet users in the last 3 months;Main occupation: Other workers;Information: Access to data bases or public records (cadastral records, company information, etc.);33,6 Internet users in the last 3 months;Main occupation: Other workers;Information: Access to obtain information (services, loans, tax, etc.);55,8 Internet users in the last 3 months;Main occupation: Other workers;Performing an interaction related to obtaining documents;44,9 Internet users in the last 3 months;Main occupation: Other workers;Documentation: request an official document or certificate (birth, residence, etc.);33,5 Internet users in the last 3 months;Main occupation: Other workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,3 Internet users in the last 3 months;Main occupation: Other workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5 Internet users in the last 3 months;Main occupation: Other workers;Average of types of contact with public administration agencies;3,9 Internet users in the last 3 months;Net household monthly income: Less than 1,200 Euros;Total;3.773.566 Internet users in the last 3 months;Net household monthly income: Less than 1,200 Euros;Use of one or more websites or apps of public administration agencies;76,4 Internet users in the last 3 months;Net household monthly income: Less than 1,200 Euros;Downloading or printing an official form;40,4 Internet users in the last 3 months;Net household monthly income: Less than 1,200 Euros;Arranging an appointment or booking (of an activity, medical care, etc.);53,4 Internet users in the last 3 months;Net household monthly income: Less than 1,200 Euros;Online filing of tax returns in person;26 Internet users in the last 3 months;Net household monthly income: Less than 1,200 Euros;Performing an interaction related to access to information;57,8 Internet users in the last 3 months;Net household monthly income: Less than 1,200 Euros;Information: Access to stored personal data (pension, employment history, etc.);45,1 Internet users in the last 3 months;Net household monthly income: Less than 1,200 Euros;Information: Access to data bases or public records (cadastral records, company information, etc.);20,5 Internet users in the last 3 months;Net household monthly income: Less than 1,200 Euros;Information: Access to obtain information (services, loans, tax, etc.);43,4 Internet users in the last 3 months;Net household monthly income: Less than 1,200 Euros;Performing an interaction related to obtaining documents;36,9 Internet users in the last 3 months;Net household monthly income: Less than 1,200 Euros;Documentation: request an official document or certificate (birth, residence, etc.);25,7 Internet users in the last 3 months;Net household monthly income: Less than 1,200 Euros;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,9 Internet users in the last 3 months;Net household monthly income: Less than 1,200 Euros;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3 Internet users in the last 3 months;Net household monthly income: Less than 1,200 Euros;Average of types of contact with public administration agencies;2,8 Internet users in the last 3 months;Net household monthly income : From 1,200 to less than 1,900;Total;4.405.564 Internet users in the last 3 months;Net household monthly income : From 1,200 to less than 1,900;Use of one or more websites or apps of public administration agencies;77,7 Internet users in the last 3 months;Net household monthly income : From 1,200 to less than 1,900;Downloading or printing an official form;42 Internet users in the last 3 months;Net household monthly income : From 1,200 to less than 1,900;Arranging an appointment or booking (of an activity, medical care, etc.);57,4 Internet users in the last 3 months;Net household monthly income : From 1,200 to less than 1,900;Online filing of tax returns in person;30,1 Internet users in the last 3 months;Net household monthly income : From 1,200 to less than 1,900;Performing an interaction related to access to information;57,7 Internet users in the last 3 months;Net household monthly income : From 1,200 to less than 1,900;Information: Access to stored personal data (pension, employment history, etc.);47,7 Internet users in the last 3 months;Net household monthly income : From 1,200 to less than 1,900;Information: Access to data bases or public records (cadastral records, company information, etc.);24,3 Internet users in the last 3 months;Net household monthly income : From 1,200 to less than 1,900;Information: Access to obtain information (services, loans, tax, etc.);42,5 Internet users in the last 3 months;Net household monthly income : From 1,200 to less than 1,900;Performing an interaction related to obtaining documents;39,7 Internet users in the last 3 months;Net household monthly income : From 1,200 to less than 1,900;Documentation: request an official document or certificate (birth, residence, etc.);27,7 Internet users in the last 3 months;Net household monthly income : From 1,200 to less than 1,900;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,4 Internet users in the last 3 months;Net household monthly income : From 1,200 to less than 1,900;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6 Internet users in the last 3 months;Net household monthly income : From 1,200 to less than 1,900;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Net household monthly income : From 1,900 to less than 2,700;Total;5.848.852 Internet users in the last 3 months;Net household monthly income : From 1,900 to less than 2,700;Use of one or more websites or apps of public administration agencies;78,9 Internet users in the last 3 months;Net household monthly income : From 1,900 to less than 2,700;Downloading or printing an official form;42,7 Internet users in the last 3 months;Net household monthly income : From 1,900 to less than 2,700;Arranging an appointment or booking (of an activity, medical care, etc.);59,2 Internet users in the last 3 months;Net household monthly income : From 1,900 to less than 2,700;Online filing of tax returns in person;34,1 Internet users in the last 3 months;Net household monthly income : From 1,900 to less than 2,700;Performing an interaction related to access to information;60,7 Internet users in the last 3 months;Net household monthly income : From 1,900 to less than 2,700;Information: Access to stored personal data (pension, employment history, etc.);50,1 Internet users in the last 3 months;Net household monthly income : From 1,900 to less than 2,700;Information: Access to data bases or public records (cadastral records, company information, etc.);23,7 Internet users in the last 3 months;Net household monthly income : From 1,900 to less than 2,700;Information: Access to obtain information (services, loans, tax, etc.);46,5 Internet users in the last 3 months;Net household monthly income : From 1,900 to less than 2,700;Performing an interaction related to obtaining documents;40 Internet users in the last 3 months;Net household monthly income : From 1,900 to less than 2,700;Documentation: request an official document or certificate (birth, residence, etc.);26,5 Internet users in the last 3 months;Net household monthly income : From 1,900 to less than 2,700;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,4 Internet users in the last 3 months;Net household monthly income : From 1,900 to less than 2,700;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3 Internet users in the last 3 months;Net household monthly income : From 1,900 to less than 2,700;Average of types of contact with public administration agencies;3,1 Internet users in the last 3 months;Net household monthly income : From 2,700 to less than 3,900;Total;8.437.617 Internet users in the last 3 months;Net household monthly income : From 2,700 to less than 3,900;Use of one or more websites or apps of public administration agencies;82,7 Internet users in the last 3 months;Net household monthly income : From 2,700 to less than 3,900;Downloading or printing an official form;46,6 Internet users in the last 3 months;Net household monthly income : From 2,700 to less than 3,900;Arranging an appointment or booking (of an activity, medical care, etc.);62,4 Internet users in the last 3 months;Net household monthly income : From 2,700 to less than 3,900;Online filing of tax returns in person;41,6 Internet users in the last 3 months;Net household monthly income : From 2,700 to less than 3,900;Performing an interaction related to access to information;62,1 Internet users in the last 3 months;Net household monthly income : From 2,700 to less than 3,900;Information: Access to stored personal data (pension, employment history, etc.);52,3 Internet users in the last 3 months;Net household monthly income : From 2,700 to less than 3,900;Information: Access to data bases or public records (cadastral records, company information, etc.);28,1 Internet users in the last 3 months;Net household monthly income : From 2,700 to less than 3,900;Information: Access to obtain information (services, loans, tax, etc.);46,8 Internet users in the last 3 months;Net household monthly income : From 2,700 to less than 3,900;Performing an interaction related to obtaining documents;40,9 Internet users in the last 3 months;Net household monthly income : From 2,700 to less than 3,900;Documentation: request an official document or certificate (birth, residence, etc.);28,2 Internet users in the last 3 months;Net household monthly income : From 2,700 to less than 3,900;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23 Internet users in the last 3 months;Net household monthly income : From 2,700 to less than 3,900;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9 Internet users in the last 3 months;Net household monthly income : From 2,700 to less than 3,900;Average of types of contact with public administration agencies;3,4 Internet users in the last 3 months;Net household monthly income 3,900 euros or more;Total;12.480.018 Internet users in the last 3 months;Net household monthly income 3,900 euros or more;Use of one or more websites or apps of public administration agencies;89,3 Internet users in the last 3 months;Net household monthly income 3,900 euros or more;Downloading or printing an official form;54,6 Internet users in the last 3 months;Net household monthly income 3,900 euros or more;Arranging an appointment or booking (of an activity, medical care, etc.);65,4 Internet users in the last 3 months;Net household monthly income 3,900 euros or more;Online filing of tax returns in person;49,4 Internet users in the last 3 months;Net household monthly income 3,900 euros or more;Performing an interaction related to access to information;71,7 Internet users in the last 3 months;Net household monthly income 3,900 euros or more;Information: Access to stored personal data (pension, employment history, etc.);59,6 Internet users in the last 3 months;Net household monthly income 3,900 euros or more;Information: Access to data bases or public records (cadastral records, company information, etc.);35 Internet users in the last 3 months;Net household monthly income 3,900 euros or more;Information: Access to obtain information (services, loans, tax, etc.);56,9 Internet users in the last 3 months;Net household monthly income 3,900 euros or more;Performing an interaction related to obtaining documents;44,8 Internet users in the last 3 months;Net household monthly income 3,900 euros or more;Documentation: request an official document or certificate (birth, residence, etc.);34,2 Internet users in the last 3 months;Net household monthly income 3,900 euros or more;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,4 Internet users in the last 3 months;Net household monthly income 3,900 euros or more;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,4 Internet users in the last 3 months;Net household monthly income 3,900 euros or more;Average of types of contact with public administration agencies;3,9 Internet users in the last 3 months;Net household monthly income DK/NA;Total;162.331 Internet users in the last 3 months;Net household monthly income DK/NA;Use of one or more websites or apps of public administration agencies;68,5 Internet users in the last 3 months;Net household monthly income DK/NA;Downloading or printing an official form;20,5 Internet users in the last 3 months;Net household monthly income DK/NA;Arranging an appointment or booking (of an activity, medical care, etc.);42,4 Internet users in the last 3 months;Net household monthly income DK/NA;Online filing of tax returns in person;10 Internet users in the last 3 months;Net household monthly income DK/NA;Performing an interaction related to access to information;39,4 Internet users in the last 3 months;Net household monthly income DK/NA;Information: Access to stored personal data (pension, employment history, etc.);27,9 Internet users in the last 3 months;Net household monthly income DK/NA;Information: Access to data bases or public records (cadastral records, company information, etc.);13,1 Internet users in the last 3 months;Net household monthly income DK/NA;Information: Access to obtain information (services, loans, tax, etc.);23,8 Internet users in the last 3 months;Net household monthly income DK/NA;Performing an interaction related to obtaining documents;30,7 Internet users in the last 3 months;Net household monthly income DK/NA;Documentation: request an official document or certificate (birth, residence, etc.);22,8 Internet users in the last 3 months;Net household monthly income DK/NA;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);13 Internet users in the last 3 months;Net household monthly income DK/NA;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,9 Internet users in the last 3 months;Net household monthly income DK/NA;Average of types of contact with public administration agencies;1,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Total;29.207.048 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Downloading or printing an official form;57,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);73,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Online filing of tax returns in person;48 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Performing an interaction related to access to information;77,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Information: Access to stored personal data (pension, employment history, etc.);63,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);34,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);59,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Performing an interaction related to obtaining documents;49,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);35,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Average of types of contact with public administration agencies;4,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Total;189.125 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Downloading or printing an official form;44 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Arranging an appointment or booking (of an activity, medical care, etc.);74,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Online filing of tax returns in person;32,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Performing an interaction related to access to information;69,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Information: Access to stored personal data (pension, employment history, etc.);50,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Information: Access to data bases or public records (cadastral records, company information, etc.);15,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Information: Access to obtain information (services, loans, tax, etc.);42,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Performing an interaction related to obtaining documents;45,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Documentation: request an official document or certificate (birth, residence, etc.);20,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);41,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Average of types of contact with public administration agencies;3,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Total;841.226 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Downloading or printing an official form;41,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Arranging an appointment or booking (of an activity, medical care, etc.);66,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Online filing of tax returns in person;35,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Performing an interaction related to access to information;53,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Information: Access to stored personal data (pension, employment history, etc.);43,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);19,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Information: Access to obtain information (services, loans, tax, etc.);30 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Performing an interaction related to obtaining documents;35,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Documentation: request an official document or certificate (birth, residence, etc.);21,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Average of types of contact with public administration agencies;2,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Total;5.842.049 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Downloading or printing an official form;44,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);67,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Online filing of tax returns in person;37,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Performing an interaction related to access to information;70 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);56,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);24,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);48,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Performing an interaction related to obtaining documents;44 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);26,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Average of types of contact with public administration agencies;3,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Total;7.793.127 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Downloading or printing an official form;54 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);71,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Online filing of tax returns in person;39,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Performing an interaction related to access to information;74,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);59,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);30 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);55,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Performing an interaction related to obtaining documents;49,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);35,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Average of types of contact with public administration agencies;3,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Total;4.412.677 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Downloading or printing an official form;59,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Arranging an appointment or booking (of an activity, medical care, etc.);74,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Online filing of tax returns in person;51,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Performing an interaction related to access to information;82,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to stored personal data (pension, employment history, etc.);71,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to data bases or public records (cadastral records, company information, etc.);32,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to obtain information (services, loans, tax, etc.);63,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Performing an interaction related to obtaining documents;48,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: request an official document or certificate (birth, residence, etc.);35 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Average of types of contact with public administration agencies;4,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Total;3.966.129 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Downloading or printing an official form;63,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Arranging an appointment or booking (of an activity, medical care, etc.);78,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Online filing of tax returns in person;57,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Performing an interaction related to access to information;81,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Information: Access to stored personal data (pension, employment history, etc.);69 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);41,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Information: Access to obtain information (services, loans, tax, etc.);66 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Performing an interaction related to obtaining documents;55,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Documentation: request an official document or certificate (birth, residence, etc.);42 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Average of types of contact with public administration agencies;4,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Total;5.782.206 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Downloading or printing an official form;69,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Arranging an appointment or booking (of an activity, medical care, etc.);79,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Online filing of tax returns in person;61,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Performing an interaction related to access to information;84,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to stored personal data (pension, employment history, etc.);70 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);46,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to obtain information (services, loans, tax, etc.);71,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Performing an interaction related to obtaining documents;55,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: request an official document or certificate (birth, residence, etc.);43,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);14,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Average of types of contact with public administration agencies;4,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Total;380.509 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Downloading or printing an official form;76,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Arranging an appointment or booking (of an activity, medical care, etc.);86,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Online filing of tax returns in person;64,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Performing an interaction related to access to information;93,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Information: Access to stored personal data (pension, employment history, etc.);84 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Information: Access to data bases or public records (cadastral records, company information, etc.);62,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Information: Access to obtain information (services, loans, tax, etc.);82,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Performing an interaction related to obtaining documents;59,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Documentation: request an official document or certificate (birth, residence, etc.);51,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);13,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Average of types of contact with public administration agencies;5,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Total;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Use of one or more websites or apps of public administration agencies;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Downloading or printing an official form;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Arranging an appointment or booking (of an activity, medical care, etc.);.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Online filing of tax returns in person;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Performing an interaction related to access to information;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Information: Access to stored personal data (pension, employment history, etc.);.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Information: Access to data bases or public records (cadastral records, company information, etc.);.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Information: Access to obtain information (services, loans, tax, etc.);.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Performing an interaction related to obtaining documents;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Documentation: request an official document or certificate (birth, residence, etc.);.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Average of types of contact with public administration agencies;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Total;18.837.863 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Downloading or printing an official form;60,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);74,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Online filing of tax returns in person;55,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Performing an interaction related to access to information;82,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);70,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);38,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);63,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Performing an interaction related to obtaining documents;50,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);38,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Average of types of contact with public administration agencies;4,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Total;2.876.132 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Downloading or printing an official form;51,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);76,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Online filing of tax returns in person;40,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Performing an interaction related to access to information;75,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);63,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);25,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);59,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Performing an interaction related to obtaining documents;58,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);35,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);39,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Total;2.815.941 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Downloading or printing an official form;53,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Arranging an appointment or booking (of an activity, medical care, etc.);66,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Online filing of tax returns in person;12,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Performing an interaction related to access to information;62,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Information: Access to stored personal data (pension, employment history, etc.);35,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Information: Access to data bases or public records (cadastral records, company information, etc.);30,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Information: Access to obtain information (services, loans, tax, etc.);48,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Performing an interaction related to obtaining documents;63,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Documentation: request an official document or certificate (birth, residence, etc.);42,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);39,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Average of types of contact with public administration agencies;3,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Total;1.004.786 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Downloading or printing an official form;34 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Arranging an appointment or booking (of an activity, medical care, etc.);77,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Online filing of tax returns in person;33,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Performing an interaction related to access to information;50,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to stored personal data (pension, employment history, etc.);36,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to data bases or public records (cadastral records, company information, etc.);17,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to obtain information (services, loans, tax, etc.);39 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Performing an interaction related to obtaining documents;25,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: request an official document or certificate (birth, residence, etc.);15 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);13,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);2,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Average of types of contact with public administration agencies;2,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Total;2.933.201 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Downloading or printing an official form;50,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Arranging an appointment or booking (of an activity, medical care, etc.);72,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Online filing of tax returns in person;49,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to access to information;70,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to stored personal data (pension, employment history, etc.);57,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to data bases or public records (cadastral records, company information, etc.);28,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to obtain information (services, loans, tax, etc.);53,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to obtaining documents;33,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: request an official document or certificate (birth, residence, etc.);22 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Average of types of contact with public administration agencies;3,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Total;739.126 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Downloading or printing an official form;53,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Arranging an appointment or booking (of an activity, medical care, etc.);72,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Online filing of tax returns in person;36,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Performing an interaction related to access to information;69,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Information: Access to stored personal data (pension, employment history, etc.);55,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Information: Access to data bases or public records (cadastral records, company information, etc.);28,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Information: Access to obtain information (services, loans, tax, etc.);50,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Performing an interaction related to obtaining documents;48,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Documentation: request an official document or certificate (birth, residence, etc.);35 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Average of types of contact with public administration agencies;3,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;13.661.715 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Downloading or printing an official form;59,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Arranging an appointment or booking (of an activity, medical care, etc.);74,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Online filing of tax returns in person;60,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to access to information;82,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to stored personal data (pension, employment history, etc.);70,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to data bases or public records (cadastral records, company information, etc.);37,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to obtain information (services, loans, tax, etc.);63,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to obtaining documents;49,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: request an official document or certificate (birth, residence, etc.);36,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Average of types of contact with public administration agencies;4,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.149.552 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Downloading or printing an official form;65,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Arranging an appointment or booking (of an activity, medical care, etc.);78,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Online filing of tax returns in person;54 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to access to information;87,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to stored personal data (pension, employment history, etc.);79,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to data bases or public records (cadastral records, company information, etc.);40,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to obtain information (services, loans, tax, etc.);66,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to obtaining documents;65,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: request an official document or certificate (birth, residence, etc.);49,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);38,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);14,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Average of types of contact with public administration agencies;4,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;1.164.004 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Downloading or printing an official form;65,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Arranging an appointment or booking (of an activity, medical care, etc.);68 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Online filing of tax returns in person;36,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to access to information;81,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to stored personal data (pension, employment history, etc.);71,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to data bases or public records (cadastral records, company information, etc.);37,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to obtain information (services, loans, tax, etc.);58,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to obtaining documents;46,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: request an official document or certificate (birth, residence, etc.);35,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);17,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Average of types of contact with public administration agencies;4,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;1.660.573 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Downloading or printing an official form;61,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Arranging an appointment or booking (of an activity, medical care, etc.);71,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Online filing of tax returns in person;30,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to access to information;78,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to stored personal data (pension, employment history, etc.);64,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to data bases or public records (cadastral records, company information, etc.);37,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to obtain information (services, loans, tax, etc.);62,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to obtaining documents;47,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: request an official document or certificate (birth, residence, etc.);36,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Total;202.020 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Downloading or printing an official form;66,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Arranging an appointment or booking (of an activity, medical care, etc.);77,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Online filing of tax returns in person;25 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to access to information;74,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to stored personal data (pension, employment history, etc.);55,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to data bases or public records (cadastral records, company information, etc.);32,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to obtain information (services, loans, tax, etc.);55,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to obtaining documents;62,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: request an official document or certificate (birth, residence, etc.);34 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: applying for grants or rights (pension, unemployment benefit, etc.);49 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);28,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Average of types of contact with public administration agencies;4,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Total;15.708.164 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Downloading or printing an official form;60,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Arranging an appointment or booking (of an activity, medical care, etc.);74 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Online filing of tax returns in person;57,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Performing an interaction related to access to information;82,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to stored personal data (pension, employment history, etc.);71,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to data bases or public records (cadastral records, company information, etc.);38,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to obtain information (services, loans, tax, etc.);64,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Performing an interaction related to obtaining documents;49,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: request an official document or certificate (birth, residence, etc.);37,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Average of types of contact with public administration agencies;4,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Total;3.129.699 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Downloading or printing an official form;62,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Arranging an appointment or booking (of an activity, medical care, etc.);77,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Online filing of tax returns in person;45 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Performing an interaction related to access to information;80,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to stored personal data (pension, employment history, etc.);69,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to data bases or public records (cadastral records, company information, etc.);35,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to obtain information (services, loans, tax, etc.);59,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Performing an interaction related to obtaining documents;55,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: request an official document or certificate (birth, residence, etc.);41,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);34,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Average of types of contact with public administration agencies;4,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Total;4.328.987 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Downloading or printing an official form;48 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Arranging an appointment or booking (of an activity, medical care, etc.);66,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Online filing of tax returns in person;46,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Performing an interaction related to access to information;78,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Information: Access to stored personal data (pension, employment history, etc.);66,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Information: Access to data bases or public records (cadastral records, company information, etc.);26,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Information: Access to obtain information (services, loans, tax, etc.);50,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Performing an interaction related to obtaining documents;44,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Documentation: request an official document or certificate (birth, residence, etc.);29,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Average of types of contact with public administration agencies;3,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Total;14.508.876 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Downloading or printing an official form;64,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Arranging an appointment or booking (of an activity, medical care, etc.);76,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Online filing of tax returns in person;58,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Performing an interaction related to access to information;83,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Information: Access to stored personal data (pension, employment history, etc.);72,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Information: Access to data bases or public records (cadastral records, company information, etc.);41,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Information: Access to obtain information (services, loans, tax, etc.);67,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Performing an interaction related to obtaining documents;52,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Documentation: request an official document or certificate (birth, residence, etc.);40,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Average of types of contact with public administration agencies;4,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Total;1.108.625 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Downloading or printing an official form;71,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Arranging an appointment or booking (of an activity, medical care, etc.);75,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Online filing of tax returns in person;73 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Performing an interaction related to access to information;92,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Information: Access to stored personal data (pension, employment history, etc.);84 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Information: Access to data bases or public records (cadastral records, company information, etc.);47,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Information: Access to obtain information (services, loans, tax, etc.);78 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Performing an interaction related to obtaining documents;56,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Documentation: request an official document or certificate (birth, residence, etc.);46,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);14 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Average of types of contact with public administration agencies;5,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Total;17.729.239 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Downloading or printing an official form;60,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Arranging an appointment or booking (of an activity, medical care, etc.);74,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Online filing of tax returns in person;54,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Performing an interaction related to access to information;81,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Information: Access to stored personal data (pension, employment history, etc.);70 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Information: Access to data bases or public records (cadastral records, company information, etc.);37,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Information: Access to obtain information (services, loans, tax, etc.);62,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Performing an interaction related to obtaining documents;50,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Documentation: request an official document or certificate (birth, residence, etc.);37,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Average of types of contact with public administration agencies;4,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Total;2.895.146 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Downloading or printing an official form;52,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Arranging an appointment or booking (of an activity, medical care, etc.);70 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Online filing of tax returns in person;34,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Performing an interaction related to access to information;75,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Information: Access to stored personal data (pension, employment history, etc.);59 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Information: Access to data bases or public records (cadastral records, company information, etc.);26,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Information: Access to obtain information (services, loans, tax, etc.);56,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Performing an interaction related to obtaining documents;48,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Documentation: request an official document or certificate (birth, residence, etc.);33,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Average of types of contact with public administration agencies;3,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Total;3.429.511 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Downloading or printing an official form;54 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Arranging an appointment or booking (of an activity, medical care, etc.);73,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Online filing of tax returns in person;38,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Performing an interaction related to access to information;74,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Information: Access to stored personal data (pension, employment history, etc.);61,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Information: Access to data bases or public records (cadastral records, company information, etc.);31,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Information: Access to obtain information (services, loans, tax, etc.);54,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Performing an interaction related to obtaining documents;51,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Documentation: request an official document or certificate (birth, residence, etc.);35,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Average of types of contact with public administration agencies;3,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Total;4.637.329 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Downloading or printing an official form;54 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Arranging an appointment or booking (of an activity, medical care, etc.);75 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Online filing of tax returns in person;43,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Performing an interaction related to access to information;76,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Information: Access to stored personal data (pension, employment history, etc.);63,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Information: Access to data bases or public records (cadastral records, company information, etc.);30 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Information: Access to obtain information (services, loans, tax, etc.);58,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Performing an interaction related to obtaining documents;50,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Documentation: request an official document or certificate (birth, residence, etc.);33,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Total;6.986.212 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Downloading or printing an official form;56,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Arranging an appointment or booking (of an activity, medical care, etc.);75,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Online filing of tax returns in person;50,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Performing an interaction related to access to information;75,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Information: Access to stored personal data (pension, employment history, etc.);63,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Information: Access to data bases or public records (cadastral records, company information, etc.);33,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Information: Access to obtain information (services, loans, tax, etc.);56,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Performing an interaction related to obtaining documents;49,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Documentation: request an official document or certificate (birth, residence, etc.);34,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Average of types of contact with public administration agencies;4,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Total;11.147.658 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Downloading or printing an official form;61,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Arranging an appointment or booking (of an activity, medical care, etc.);73,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Online filing of tax returns in person;55,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Performing an interaction related to access to information;80,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Information: Access to stored personal data (pension, employment history, etc.);66,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Information: Access to data bases or public records (cadastral records, company information, etc.);39,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Information: Access to obtain information (services, loans, tax, etc.);63,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Performing an interaction related to obtaining documents;50,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Documentation: request an official document or certificate (birth, residence, etc.);38,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Average of types of contact with public administration agencies;4,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Total;111.192 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Downloading or printing an official form;29,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Arranging an appointment or booking (of an activity, medical care, etc.);61,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Online filing of tax returns in person;14,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Performing an interaction related to access to information;57,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Information: Access to stored personal data (pension, employment history, etc.);40,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Information: Access to data bases or public records (cadastral records, company information, etc.);19,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Information: Access to obtain information (services, loans, tax, etc.);34,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Performing an interaction related to obtaining documents;44,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Documentation: request an official document or certificate (birth, residence, etc.);33,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Average of types of contact with public administration agencies;2,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Total;29.146.726 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Downloading or printing an official form;57,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);73,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Online filing of tax returns in person;48 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Performing an interaction related to access to information;77,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Information: Access to stored personal data (pension, employment history, etc.);63,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);34,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);59,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Performing an interaction related to obtaining documents;50 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);35,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Average of types of contact with public administration agencies;4,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Total;187.612 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Downloading or printing an official form;44,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Arranging an appointment or booking (of an activity, medical care, etc.);73,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Online filing of tax returns in person;32,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Performing an interaction related to access to information;69,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Information: Access to stored personal data (pension, employment history, etc.);50,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Information: Access to data bases or public records (cadastral records, company information, etc.);15,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Information: Access to obtain information (services, loans, tax, etc.);42,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Performing an interaction related to obtaining documents;46,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Documentation: request an official document or certificate (birth, residence, etc.);20,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);42,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Average of types of contact with public administration agencies;3,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Total;825.747 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Downloading or printing an official form;42,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Arranging an appointment or booking (of an activity, medical care, etc.);66,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Online filing of tax returns in person;35,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Performing an interaction related to access to information;53,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Information: Access to stored personal data (pension, employment history, etc.);44,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);20,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Information: Access to obtain information (services, loans, tax, etc.);30,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Performing an interaction related to obtaining documents;35,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Documentation: request an official document or certificate (birth, residence, etc.);21,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Average of types of contact with public administration agencies;2,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Total;5.821.215 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Downloading or printing an official form;44,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);67,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Online filing of tax returns in person;37,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Performing an interaction related to access to information;70 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);56,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);24,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);48,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Performing an interaction related to obtaining documents;44,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);26,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Average of types of contact with public administration agencies;3,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Total;7.775.911 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Downloading or printing an official form;54 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Arranging an appointment or booking (of an activity, medical care, etc.);71,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Online filing of tax returns in person;39,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Performing an interaction related to access to information;74,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to stored personal data (pension, employment history, etc.);59,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to data bases or public records (cadastral records, company information, etc.);30,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Information: Access to obtain information (services, loans, tax, etc.);55,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Performing an interaction related to obtaining documents;49,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: request an official document or certificate (birth, residence, etc.);35,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Average of types of contact with public administration agencies;3,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Total;4.408.371 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Downloading or printing an official form;59,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Arranging an appointment or booking (of an activity, medical care, etc.);74,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Online filing of tax returns in person;51,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Performing an interaction related to access to information;82,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to stored personal data (pension, employment history, etc.);71,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to data bases or public records (cadastral records, company information, etc.);33 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Information: Access to obtain information (services, loans, tax, etc.);63,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Performing an interaction related to obtaining documents;48,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: request an official document or certificate (birth, residence, etc.);34,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Average of types of contact with public administration agencies;4,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Total;3.966.129 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Downloading or printing an official form;63,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Arranging an appointment or booking (of an activity, medical care, etc.);78,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Online filing of tax returns in person;57,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Performing an interaction related to access to information;81,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Information: Access to stored personal data (pension, employment history, etc.);69 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);41,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Information: Access to obtain information (services, loans, tax, etc.);66 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Performing an interaction related to obtaining documents;55,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Documentation: request an official document or certificate (birth, residence, etc.);42 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Average of types of contact with public administration agencies;4,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Total;5.781.231 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Downloading or printing an official form;69,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Arranging an appointment or booking (of an activity, medical care, etc.);79,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Online filing of tax returns in person;61,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Performing an interaction related to access to information;84,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to stored personal data (pension, employment history, etc.);70 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to data bases or public records (cadastral records, company information, etc.);46,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Information: Access to obtain information (services, loans, tax, etc.);71,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Performing an interaction related to obtaining documents;55,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: request an official document or certificate (birth, residence, etc.);43,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);14,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Average of types of contact with public administration agencies;4,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Total;380.509 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Downloading or printing an official form;76,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Arranging an appointment or booking (of an activity, medical care, etc.);86,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Online filing of tax returns in person;64,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Performing an interaction related to access to information;93,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Information: Access to stored personal data (pension, employment history, etc.);84 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Information: Access to data bases or public records (cadastral records, company information, etc.);62,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Information: Access to obtain information (services, loans, tax, etc.);82,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Performing an interaction related to obtaining documents;59,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Documentation: request an official document or certificate (birth, residence, etc.);51,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);13,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Average of types of contact with public administration agencies;5,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Total;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Use of one or more websites or apps of public administration agencies;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Downloading or printing an official form;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Arranging an appointment or booking (of an activity, medical care, etc.);.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Online filing of tax returns in person;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Performing an interaction related to access to information;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Information: Access to stored personal data (pension, employment history, etc.);.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Information: Access to data bases or public records (cadastral records, company information, etc.);.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Information: Access to obtain information (services, loans, tax, etc.);.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Performing an interaction related to obtaining documents;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Documentation: request an official document or certificate (birth, residence, etc.);.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Average of types of contact with public administration agencies;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Total;18.827.920 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Downloading or printing an official form;60,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);74,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Online filing of tax returns in person;55,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Performing an interaction related to access to information;82,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);70,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);38,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);63,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Performing an interaction related to obtaining documents;50,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);38,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Average of types of contact with public administration agencies;4,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Total;2.865.645 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Downloading or printing an official form;51,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Arranging an appointment or booking (of an activity, medical care, etc.);76 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Online filing of tax returns in person;40,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Performing an interaction related to access to information;75,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to stored personal data (pension, employment history, etc.);63,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to data bases or public records (cadastral records, company information, etc.);25,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Information: Access to obtain information (services, loans, tax, etc.);59,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Performing an interaction related to obtaining documents;58,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: request an official document or certificate (birth, residence, etc.);35,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);39,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Total;2.815.941 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Downloading or printing an official form;53,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Arranging an appointment or booking (of an activity, medical care, etc.);66,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Online filing of tax returns in person;12,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Performing an interaction related to access to information;62,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Information: Access to stored personal data (pension, employment history, etc.);35,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Information: Access to data bases or public records (cadastral records, company information, etc.);30,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Information: Access to obtain information (services, loans, tax, etc.);48,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Performing an interaction related to obtaining documents;63,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Documentation: request an official document or certificate (birth, residence, etc.);42,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);39,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Average of types of contact with public administration agencies;3,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Total;1.004.339 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Downloading or printing an official form;34 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Arranging an appointment or booking (of an activity, medical care, etc.);77,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Online filing of tax returns in person;33,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Performing an interaction related to access to information;50,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to stored personal data (pension, employment history, etc.);36,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to data bases or public records (cadastral records, company information, etc.);17,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Information: Access to obtain information (services, loans, tax, etc.);39,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Performing an interaction related to obtaining documents;25,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: request an official document or certificate (birth, residence, etc.);15 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);13,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);2,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Average of types of contact with public administration agencies;2,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Total;2.895.639 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Downloading or printing an official form;50,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Arranging an appointment or booking (of an activity, medical care, etc.);72,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Online filing of tax returns in person;49,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to access to information;70,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to stored personal data (pension, employment history, etc.);57,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to data bases or public records (cadastral records, company information, etc.);29,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Information: Access to obtain information (services, loans, tax, etc.);53,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Performing an interaction related to obtaining documents;33,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: request an official document or certificate (birth, residence, etc.);22 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Average of types of contact with public administration agencies;3,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Total;737.242 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Downloading or printing an official form;53,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Arranging an appointment or booking (of an activity, medical care, etc.);72,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Online filing of tax returns in person;36,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Performing an interaction related to access to information;69,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Information: Access to stored personal data (pension, employment history, etc.);55,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Information: Access to data bases or public records (cadastral records, company information, etc.);28,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Information: Access to obtain information (services, loans, tax, etc.);50 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Performing an interaction related to obtaining documents;48,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Documentation: request an official document or certificate (birth, residence, etc.);35,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Average of types of contact with public administration agencies;3,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;13.654.513 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Downloading or printing an official form;59,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Arranging an appointment or booking (of an activity, medical care, etc.);74,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Online filing of tax returns in person;60,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to access to information;82,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to stored personal data (pension, employment history, etc.);70,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to data bases or public records (cadastral records, company information, etc.);37,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Information: Access to obtain information (services, loans, tax, etc.);63,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Performing an interaction related to obtaining documents;49,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: request an official document or certificate (birth, residence, etc.);36,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Average of types of contact with public administration agencies;4,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.149.552 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Downloading or printing an official form;65,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Arranging an appointment or booking (of an activity, medical care, etc.);78,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Online filing of tax returns in person;54 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to access to information;87,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to stored personal data (pension, employment history, etc.);79,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to data bases or public records (cadastral records, company information, etc.);40,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Information: Access to obtain information (services, loans, tax, etc.);66,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Performing an interaction related to obtaining documents;65,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: request an official document or certificate (birth, residence, etc.);49,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);38,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);14,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Average of types of contact with public administration agencies;4,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;1.164.004 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Downloading or printing an official form;65,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Arranging an appointment or booking (of an activity, medical care, etc.);68 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Online filing of tax returns in person;36,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to access to information;81,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to stored personal data (pension, employment history, etc.);71,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to data bases or public records (cadastral records, company information, etc.);37,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Information: Access to obtain information (services, loans, tax, etc.);58,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Performing an interaction related to obtaining documents;46,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: request an official document or certificate (birth, residence, etc.);35,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);17,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Average of types of contact with public administration agencies;4,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;1.660.573 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Downloading or printing an official form;61,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Arranging an appointment or booking (of an activity, medical care, etc.);71,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Online filing of tax returns in person;30,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to access to information;78,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to stored personal data (pension, employment history, etc.);64,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to data bases or public records (cadastral records, company information, etc.);37,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Information: Access to obtain information (services, loans, tax, etc.);62,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Performing an interaction related to obtaining documents;47,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: request an official document or certificate (birth, residence, etc.);36,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Total;199.279 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Downloading or printing an official form;65,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Arranging an appointment or booking (of an activity, medical care, etc.);78,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Online filing of tax returns in person;25,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to access to information;75,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to stored personal data (pension, employment history, etc.);56,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to data bases or public records (cadastral records, company information, etc.);33,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Information: Access to obtain information (services, loans, tax, etc.);56,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Performing an interaction related to obtaining documents;63,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: request an official document or certificate (birth, residence, etc.);34,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: applying for grants or rights (pension, unemployment benefit, etc.);49,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);29,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Average of types of contact with public administration agencies;4,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Total;15.698.221 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Downloading or printing an official form;60,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Arranging an appointment or booking (of an activity, medical care, etc.);74 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Online filing of tax returns in person;57,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Performing an interaction related to access to information;82,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to stored personal data (pension, employment history, etc.);71,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to data bases or public records (cadastral records, company information, etc.);38,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Information: Access to obtain information (services, loans, tax, etc.);64,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Performing an interaction related to obtaining documents;49,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: request an official document or certificate (birth, residence, etc.);37,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Average of types of contact with public administration agencies;4,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Total;3.129.699 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Downloading or printing an official form;62,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Arranging an appointment or booking (of an activity, medical care, etc.);77,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Online filing of tax returns in person;45 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Performing an interaction related to access to information;80,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to stored personal data (pension, employment history, etc.);69,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to data bases or public records (cadastral records, company information, etc.);35,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Information: Access to obtain information (services, loans, tax, etc.);59,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Performing an interaction related to obtaining documents;55,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: request an official document or certificate (birth, residence, etc.);41,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);34,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Average of types of contact with public administration agencies;4,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Total;4.323.473 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Downloading or printing an official form;48 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Arranging an appointment or booking (of an activity, medical care, etc.);66,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Online filing of tax returns in person;46,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Performing an interaction related to access to information;78,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Information: Access to stored personal data (pension, employment history, etc.);66,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Information: Access to data bases or public records (cadastral records, company information, etc.);27 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Information: Access to obtain information (services, loans, tax, etc.);50,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Performing an interaction related to obtaining documents;44,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Documentation: request an official document or certificate (birth, residence, etc.);29,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Average of types of contact with public administration agencies;3,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Total;14.504.447 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Downloading or printing an official form;64,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Arranging an appointment or booking (of an activity, medical care, etc.);76,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Online filing of tax returns in person;58,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Performing an interaction related to access to information;83,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Information: Access to stored personal data (pension, employment history, etc.);72,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Information: Access to data bases or public records (cadastral records, company information, etc.);41,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Information: Access to obtain information (services, loans, tax, etc.);67,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Performing an interaction related to obtaining documents;52,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Documentation: request an official document or certificate (birth, residence, etc.);40,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Average of types of contact with public administration agencies;4,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Total;1.108.625 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Downloading or printing an official form;71,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Arranging an appointment or booking (of an activity, medical care, etc.);75,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Online filing of tax returns in person;73 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Performing an interaction related to access to information;92,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Information: Access to stored personal data (pension, employment history, etc.);84 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Information: Access to data bases or public records (cadastral records, company information, etc.);47,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Information: Access to obtain information (services, loans, tax, etc.);78 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Performing an interaction related to obtaining documents;56,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Documentation: request an official document or certificate (birth, residence, etc.);46,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);14 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Average of types of contact with public administration agencies;5,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Total;17.719.295 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Downloading or printing an official form;60,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Arranging an appointment or booking (of an activity, medical care, etc.);74,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Online filing of tax returns in person;54,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Performing an interaction related to access to information;81,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Information: Access to stored personal data (pension, employment history, etc.);70 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Information: Access to data bases or public records (cadastral records, company information, etc.);37,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Information: Access to obtain information (services, loans, tax, etc.);62,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Performing an interaction related to obtaining documents;50,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Documentation: request an official document or certificate (birth, residence, etc.);37,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Average of types of contact with public administration agencies;4,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Total;2.881.526 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Downloading or printing an official form;52,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Arranging an appointment or booking (of an activity, medical care, etc.);69,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Online filing of tax returns in person;34 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Performing an interaction related to access to information;75,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Information: Access to stored personal data (pension, employment history, etc.);59,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Information: Access to data bases or public records (cadastral records, company information, etc.);26,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Information: Access to obtain information (services, loans, tax, etc.);56,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Performing an interaction related to obtaining documents;48,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Documentation: request an official document or certificate (birth, residence, etc.);33,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Average of types of contact with public administration agencies;3,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Total;3.423.125 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Downloading or printing an official form;54 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Arranging an appointment or booking (of an activity, medical care, etc.);73,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Online filing of tax returns in person;38,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Performing an interaction related to access to information;74,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Information: Access to stored personal data (pension, employment history, etc.);61,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Information: Access to data bases or public records (cadastral records, company information, etc.);31,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Information: Access to obtain information (services, loans, tax, etc.);54,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Performing an interaction related to obtaining documents;51 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Documentation: request an official document or certificate (birth, residence, etc.);35,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Average of types of contact with public administration agencies;3,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Total;4.616.473 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Downloading or printing an official form;54,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Arranging an appointment or booking (of an activity, medical care, etc.);75 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Online filing of tax returns in person;43,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Performing an interaction related to access to information;76,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Information: Access to stored personal data (pension, employment history, etc.);63,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Information: Access to data bases or public records (cadastral records, company information, etc.);30 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Information: Access to obtain information (services, loans, tax, etc.);58,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Performing an interaction related to obtaining documents;50,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Documentation: request an official document or certificate (birth, residence, etc.);33,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Total;6.974.336 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Downloading or printing an official form;56,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Arranging an appointment or booking (of an activity, medical care, etc.);75,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Online filing of tax returns in person;50,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Performing an interaction related to access to information;75,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Information: Access to stored personal data (pension, employment history, etc.);63,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Information: Access to data bases or public records (cadastral records, company information, etc.);34 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Information: Access to obtain information (services, loans, tax, etc.);56,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Performing an interaction related to obtaining documents;49,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Documentation: request an official document or certificate (birth, residence, etc.);34,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Average of types of contact with public administration agencies;4,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Total;11.140.073 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Downloading or printing an official form;61,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Arranging an appointment or booking (of an activity, medical care, etc.);73,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Online filing of tax returns in person;55,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Performing an interaction related to access to information;80,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Information: Access to stored personal data (pension, employment history, etc.);66,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Information: Access to data bases or public records (cadastral records, company information, etc.);39,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Information: Access to obtain information (services, loans, tax, etc.);63,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Performing an interaction related to obtaining documents;50,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Documentation: request an official document or certificate (birth, residence, etc.);38,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Average of types of contact with public administration agencies;4,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Total;111.192 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Downloading or printing an official form;29,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Arranging an appointment or booking (of an activity, medical care, etc.);61,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Online filing of tax returns in person;14,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Performing an interaction related to access to information;57,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Information: Access to stored personal data (pension, employment history, etc.);40,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Information: Access to data bases or public records (cadastral records, company information, etc.);19,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Information: Access to obtain information (services, loans, tax, etc.);34,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Performing an interaction related to obtaining documents;44,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Documentation: request an official document or certificate (birth, residence, etc.);33,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Average of types of contact with public administration agencies;2,6