Reference population;Demographic characteristics;Documentation or claim;Total
Total Persons;Total Persons;Total;36.663.412
Total Persons;Total Persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,8
Total Persons;Total Persons;They have requested an official document or certificate;28,5
Total Persons;Total Persons;They have applied for grants or rights;21,7
Total Persons;Total Persons;Other requests, claims, or complaints;8,3
Total Persons;Total Persons;They have not requested any official document or filed any complaint or claim although they needed to do so;5,2
Total Persons;Sex: Male;Total;18.217.793
Total Persons;Sex: Male;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,7
Total Persons;Sex: Male;They have requested an official document or certificate;29,5
Total Persons;Sex: Male;They have applied for grants or rights;20,1
Total Persons;Sex: Male;Other requests, claims, or complaints;8,4
Total Persons;Sex: Male;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Total Persons;Sex: Female;Total;18.445.619
Total Persons;Sex: Female;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,9
Total Persons;Sex: Female;They have requested an official document or certificate;27,5
Total Persons;Sex: Female;They have applied for grants or rights;23,4
Total Persons;Sex: Female;Other requests, claims, or complaints;8,2
Total Persons;Sex: Female;They have not requested any official document or filed any complaint or claim although they needed to do so;5,7
Total Persons;Age: 16 to 24 years old;Total;4.724.536
Total Persons;Age: 16 to 24 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;48,5
Total Persons;Age: 16 to 24 years old;They have requested an official document or certificate;35,6
Total Persons;Age: 16 to 24 years old;They have applied for grants or rights;29,5
Total Persons;Age: 16 to 24 years old;Other requests, claims, or complaints;8,2
Total Persons;Age: 16 to 24 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;3
Total Persons;Age: 25 to 34 years old;Total;5.462.806
Total Persons;Age: 25 to 34 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;55,5
Total Persons;Age: 25 to 34 years old;They have requested an official document or certificate;43,7
Total Persons;Age: 25 to 34 years old;They have applied for grants or rights;30,2
Total Persons;Age: 25 to 34 years old;Other requests, claims, or complaints;10,8
Total Persons;Age: 25 to 34 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Total Persons;Age: 35 to 44 years old;Total;6.628.392
Total Persons;Age: 35 to 44 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;49,6
Total Persons;Age: 35 to 44 years old;They have requested an official document or certificate;36,3
Total Persons;Age: 35 to 44 years old;They have applied for grants or rights;26,7
Total Persons;Age: 35 to 44 years old;Other requests, claims, or complaints;11,5
Total Persons;Age: 35 to 44 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;4,4
Total Persons;Age: 45 to 54 years old;Total;7.947.473
Total Persons;Age: 45 to 54 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,9
Total Persons;Age: 45 to 54 years old;They have requested an official document or certificate;26,2
Total Persons;Age: 45 to 54 years old;They have applied for grants or rights;22
Total Persons;Age: 45 to 54 years old;Other requests, claims, or complaints;9,9
Total Persons;Age: 45 to 54 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;5,2
Total Persons;Age: 55 to 64 years old;Total;6.885.416
Total Persons;Age: 55 to 64 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;30,4
Total Persons;Age: 55 to 64 years old;They have requested an official document or certificate;20,2
Total Persons;Age: 55 to 64 years old;They have applied for grants or rights;15,5
Total Persons;Age: 55 to 64 years old;Other requests, claims, or complaints;5,2
Total Persons;Age: 55 to 64 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;6
Total Persons;Age: 65 to 74 years old;Total;5.014.789
Total Persons;Age: 65 to 74 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;14,2
Total Persons;Age: 65 to 74 years old;They have requested an official document or certificate;9,8
Total Persons;Age: 65 to 74 years old;They have applied for grants or rights;6,7
Total Persons;Age: 65 to 74 years old;Other requests, claims, or complaints;3,6
Total Persons;Age: 65 to 74 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;7,3
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Total;15.336.410
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43,3
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;They have requested an official document or certificate;31,7
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;They have applied for grants or rights;22,5
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Other requests, claims, or complaints;9,2
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Total;4.308.340
Total Persons;Habitat: 50,000 to 100,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,2
Total Persons;Habitat: 50,000 to 100,000 inhabitants;They have requested an official document or certificate;28,7
Total Persons;Habitat: 50,000 to 100,000 inhabitants;They have applied for grants or rights;24
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Other requests, claims, or complaints;7,2
Total Persons;Habitat: 50,000 to 100,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;5,6
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Total;5.870.098
Total Persons;Habitat: 20,000 to 50,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,3
Total Persons;Habitat: 20,000 to 50,000 inhabitants;They have requested an official document or certificate;28,3
Total Persons;Habitat: 20,000 to 50,000 inhabitants;They have applied for grants or rights;22,2
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Other requests, claims, or complaints;8,8
Total Persons;Habitat: 20,000 to 50,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;5,1
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Total;3.910.647
Total Persons;Habitat: 10,000 to 20,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;37,2
Total Persons;Habitat: 10,000 to 20,000 inhabitants;They have requested an official document or certificate;26
Total Persons;Habitat: 10,000 to 20,000 inhabitants;They have applied for grants or rights;21,1
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Other requests, claims, or complaints;7,9
Total Persons;Habitat: 10,000 to 20,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;5,6
Total Persons;Habitat: Less than 10,000 inhabitants;Total;7.237.917
Total Persons;Habitat: Less than 10,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,3
Total Persons;Habitat: Less than 10,000 inhabitants;They have requested an official document or certificate;22,9
Total Persons;Habitat: Less than 10,000 inhabitants;They have applied for grants or rights;18,7
Total Persons;Habitat: Less than 10,000 inhabitants;Other requests, claims, or complaints;7
Total Persons;Habitat: Less than 10,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;5,4
Total Persons;Size of the household: Households with 1 member;Total;3.808.028
Total Persons;Size of the household: Households with 1 member;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;31,2
Total Persons;Size of the household: Households with 1 member;They have requested an official document or certificate;22,8
Total Persons;Size of the household: Households with 1 member;They have applied for grants or rights;14,6
Total Persons;Size of the household: Households with 1 member;Other requests, claims, or complaints;8,1
Total Persons;Size of the household: Households with 1 member;They have not requested any official document or filed any complaint or claim although they needed to do so;6,7
Total Persons;Size of the household: Households with 2 members;Total;9.628.856
Total Persons;Size of the household: Households with 2 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;31,5
Total Persons;Size of the household: Households with 2 members;They have requested an official document or certificate;23,4
Total Persons;Size of the household: Households with 2 members;They have applied for grants or rights;14,5
Total Persons;Size of the household: Households with 2 members;Other requests, claims, or complaints;6,7
Total Persons;Size of the household: Households with 2 members;They have not requested any official document or filed any complaint or claim although they needed to do so;5,2
Total Persons;Size of the household: Households with 3 members;Total;9.585.542
Total Persons;Size of the household: Households with 3 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,3
Total Persons;Size of the household: Households with 3 members;They have requested an official document or certificate;29,1
Total Persons;Size of the household: Households with 3 members;They have applied for grants or rights;23,3
Total Persons;Size of the household: Households with 3 members;Other requests, claims, or complaints;8,3
Total Persons;Size of the household: Households with 3 members;They have not requested any official document or filed any complaint or claim although they needed to do so;4,7
Total Persons;Size of the household: Households with 4 members;Total;9.974.742
Total Persons;Size of the household: Households with 4 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,8
Total Persons;Size of the household: Households with 4 members;They have requested an official document or certificate;32,1
Total Persons;Size of the household: Households with 4 members;They have applied for grants or rights;27,2
Total Persons;Size of the household: Households with 4 members;Other requests, claims, or complaints;9
Total Persons;Size of the household: Households with 4 members;They have not requested any official document or filed any complaint or claim although they needed to do so;5,4
Total Persons;Size of the household: Households with 5 or more members;Total;3.666.244
Total Persons;Size of the household: Households with 5 or more members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;47,4
Total Persons;Size of the household: Households with 5 or more members;They have requested an official document or certificate;36,3
Total Persons;Size of the household: Households with 5 or more members;They have applied for grants or rights;28,7
Total Persons;Size of the household: Households with 5 or more members;Other requests, claims, or complaints;11,3
Total Persons;Size of the household: Households with 5 or more members;They have not requested any official document or filed any complaint or claim although they needed to do so;4,1
Total Persons;Type of household: Single-person household;Total;3.808.028
Total Persons;Type of household: Single-person household;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;31,2
Total Persons;Type of household: Single-person household;They have requested an official document or certificate;22,8
Total Persons;Type of household: Single-person household;They have applied for grants or rights;14,6
Total Persons;Type of household: Single-person household;Other requests, claims, or complaints;8,1
Total Persons;Type of household: Single-person household;They have not requested any official document or filed any complaint or claim although they needed to do so;6,7
Total Persons;Type of household: Single parent living with a child;Total;3.933.236
Total Persons;Type of household: Single parent living with a child;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,4
Total Persons;Type of household: Single parent living with a child;They have requested an official document or certificate;28,6
Total Persons;Type of household: Single parent living with a child;They have applied for grants or rights;26
Total Persons;Type of household: Single parent living with a child;Other requests, claims, or complaints;8,1
Total Persons;Type of household: Single parent living with a child;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Total Persons;Type of household: Couple living together without children;Total;6.292.974
Total Persons;Type of household: Couple living together without children;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;28,2
Total Persons;Type of household: Couple living together without children;They have requested an official document or certificate;21,7
Total Persons;Type of household: Couple living together without children;They have applied for grants or rights;11
Total Persons;Type of household: Couple living together without children;Other requests, claims, or complaints;6,1
Total Persons;Type of household: Couple living together without children;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Total Persons;Type of household: Couple living together with children;Total;18.304.985
Total Persons;Type of household: Couple living together with children;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;45,3
Total Persons;Type of household: Couple living together with children;They have requested an official document or certificate;32,1
Total Persons;Type of household: Couple living together with children;They have applied for grants or rights;26,4
Total Persons;Type of household: Couple living together with children;Other requests, claims, or complaints;8,9
Total Persons;Type of household: Couple living together with children;They have not requested any official document or filed any complaint or claim although they needed to do so;4,6
Total Persons;Type of household: Other type of household;Total;4.324.189
Total Persons;Type of household: Other type of household;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,5
Total Persons;Type of household: Other type of household;They have requested an official document or certificate;27,9
Total Persons;Type of household: Other type of household;They have applied for grants or rights;20
Total Persons;Type of household: Other type of household;Other requests, claims, or complaints;9,6
Total Persons;Type of household: Other type of household;They have not requested any official document or filed any complaint or claim although they needed to do so;6,8
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;16.862.752
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;36,2
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have requested an official document or certificate;24,4
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have applied for grants or rights;19,6
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other requests, claims, or complaints;7,9
Total Persons;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.814.633
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;52,8
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;They have requested an official document or certificate;42,9
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;They have applied for grants or rights;28,5
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Other requests, claims, or complaints;11,4
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;They have not requested any official document or filed any complaint or claim although they needed to do so;4,7
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Total;15.986.028
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,5
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;They have requested an official document or certificate;29,3
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;They have applied for grants or rights;22,3
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Other requests, claims, or complaints;8,1
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Total Persons;Nationality: Spanish;Total;31.300.466
Total Persons;Nationality: Spanish;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,9
Total Persons;Nationality: Spanish;They have requested an official document or certificate;28
Total Persons;Nationality: Spanish;They have applied for grants or rights;22,5
Total Persons;Nationality: Spanish;Other requests, claims, or complaints;8,4
Total Persons;Nationality: Spanish;They have not requested any official document or filed any complaint or claim although they needed to do so;5,1
Total Persons;Nationality: Foreign;Total;5.362.946
Total Persons;Nationality: Foreign;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,2
Total Persons;Nationality: Foreign;They have requested an official document or certificate;31,4
Total Persons;Nationality: Foreign;They have applied for grants or rights;17,3
Total Persons;Nationality: Foreign;Other requests, claims, or complaints;7,7
Total Persons;Nationality: Foreign;They have not requested any official document or filed any complaint or claim although they needed to do so;5,7
Total Persons;Limitation of the activity: Very limited;Total;925.285
Total Persons;Limitation of the activity: Very limited;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;25,1
Total Persons;Limitation of the activity: Very limited;They have requested an official document or certificate;15,2
Total Persons;Limitation of the activity: Very limited;They have applied for grants or rights;15,2
Total Persons;Limitation of the activity: Very limited;Other requests, claims, or complaints;5,8
Total Persons;Limitation of the activity: Very limited;They have not requested any official document or filed any complaint or claim although they needed to do so;7,7
Total Persons;Limitation of the activity: Limited, but not severely;Total;5.458.375
Total Persons;Limitation of the activity: Limited, but not severely;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;32,2
Total Persons;Limitation of the activity: Limited, but not severely;They have requested an official document or certificate;21,8
Total Persons;Limitation of the activity: Limited, but not severely;They have applied for grants or rights;18,7
Total Persons;Limitation of the activity: Limited, but not severely;Other requests, claims, or complaints;7,1
Total Persons;Limitation of the activity: Limited, but not severely;They have not requested any official document or filed any complaint or claim although they needed to do so;6,9
Total Persons;Limitation of the activity: Not limited at all;Total;30.279.752
Total Persons;Limitation of the activity: Not limited at all;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,6
Total Persons;Limitation of the activity: Not limited at all;They have requested an official document or certificate;30,1
Total Persons;Limitation of the activity: Not limited at all;They have applied for grants or rights;22,5
Total Persons;Limitation of the activity: Not limited at all;Other requests, claims, or complaints;8,6
Total Persons;Limitation of the activity: Not limited at all;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 12 months;Total Persons;Total;35.322.450
Internet users in the last 12 months;Total Persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,3
Internet users in the last 12 months;Total Persons;They have requested an official document or certificate;29,6
Internet users in the last 12 months;Total Persons;They have applied for grants or rights;22,5
Internet users in the last 12 months;Total Persons;Other requests, claims, or complaints;8,6
Internet users in the last 12 months;Total Persons;They have not requested any official document or filed any complaint or claim although they needed to do so;5,4
Internet users in the last 12 months;Sex: Male;Total;17.496.528
Internet users in the last 12 months;Sex: Male;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,3
Internet users in the last 12 months;Sex: Male;They have requested an official document or certificate;30,7
Internet users in the last 12 months;Sex: Male;They have applied for grants or rights;20,9
Internet users in the last 12 months;Sex: Male;Other requests, claims, or complaints;8,8
Internet users in the last 12 months;Sex: Male;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 12 months;Sex: Female;Total;17.825.922
Internet users in the last 12 months;Sex: Female;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,3
Internet users in the last 12 months;Sex: Female;They have requested an official document or certificate;28,4
Internet users in the last 12 months;Sex: Female;They have applied for grants or rights;24,2
Internet users in the last 12 months;Sex: Female;Other requests, claims, or complaints;8,5
Internet users in the last 12 months;Sex: Female;They have not requested any official document or filed any complaint or claim although they needed to do so;5,9
Internet users in the last 12 months;Age: 16 to 24 years old;Total;4.716.163
Internet users in the last 12 months;Age: 16 to 24 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;48,6
Internet users in the last 12 months;Age: 16 to 24 years old;They have requested an official document or certificate;35,6
Internet users in the last 12 months;Age: 16 to 24 years old;They have applied for grants or rights;29,6
Internet users in the last 12 months;Age: 16 to 24 years old;Other requests, claims, or complaints;8,2
Internet users in the last 12 months;Age: 16 to 24 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;3
Internet users in the last 12 months;Age: 25 to 34 years old;Total;5.415.902
Internet users in the last 12 months;Age: 25 to 34 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;56
Internet users in the last 12 months;Age: 25 to 34 years old;They have requested an official document or certificate;44,1
Internet users in the last 12 months;Age: 25 to 34 years old;They have applied for grants or rights;30,5
Internet users in the last 12 months;Age: 25 to 34 years old;Other requests, claims, or complaints;10,9
Internet users in the last 12 months;Age: 25 to 34 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Internet users in the last 12 months;Age: 35 to 44 years old;Total;6.584.528
Internet users in the last 12 months;Age: 35 to 44 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;49,9
Internet users in the last 12 months;Age: 35 to 44 years old;They have requested an official document or certificate;36,6
Internet users in the last 12 months;Age: 35 to 44 years old;They have applied for grants or rights;26,9
Internet users in the last 12 months;Age: 35 to 44 years old;Other requests, claims, or complaints;11,6
Internet users in the last 12 months;Age: 35 to 44 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Internet users in the last 12 months;Age: 45 to 54 years old;Total;7.776.744
Internet users in the last 12 months;Age: 45 to 54 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,7
Internet users in the last 12 months;Age: 45 to 54 years old;They have requested an official document or certificate;26,8
Internet users in the last 12 months;Age: 45 to 54 years old;They have applied for grants or rights;22,4
Internet users in the last 12 months;Age: 45 to 54 years old;Other requests, claims, or complaints;10,1
Internet users in the last 12 months;Age: 45 to 54 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Internet users in the last 12 months;Age: 55 to 64 years old;Total;6.576.310
Internet users in the last 12 months;Age: 55 to 64 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;31,9
Internet users in the last 12 months;Age: 55 to 64 years old;They have requested an official document or certificate;21,2
Internet users in the last 12 months;Age: 55 to 64 years old;They have applied for grants or rights;16,2
Internet users in the last 12 months;Age: 55 to 64 years old;Other requests, claims, or complaints;5,4
Internet users in the last 12 months;Age: 55 to 64 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;6,3
Internet users in the last 12 months;Age: 65 to 74 years old;Total;4.252.802
Internet users in the last 12 months;Age: 65 to 74 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;16,7
Internet users in the last 12 months;Age: 65 to 74 years old;They have requested an official document or certificate;11,6
Internet users in the last 12 months;Age: 65 to 74 years old;They have applied for grants or rights;7,8
Internet users in the last 12 months;Age: 65 to 74 years old;Other requests, claims, or complaints;4,2
Internet users in the last 12 months;Age: 65 to 74 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;8,6
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;14.909.759
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,5
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have requested an official document or certificate;32,6
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have applied for grants or rights;23,1
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Other requests, claims, or complaints;9,4
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have not requested any official document or filed any complaint or claim although they needed to do so;5
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Total;4.195.624
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,3
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;They have requested an official document or certificate;29,5
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;They have applied for grants or rights;24,6
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Other requests, claims, or complaints;7,4
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;5,8
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Total;5.664.387
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,7
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;They have requested an official document or certificate;29,3
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;They have applied for grants or rights;23
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Other requests, claims, or complaints;9,2
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.748.032
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,9
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;They have requested an official document or certificate;27,2
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;They have applied for grants or rights;22
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Other requests, claims, or complaints;8,3
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;5,9
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;6.804.648
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;35,4
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;They have requested an official document or certificate;24,4
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;They have applied for grants or rights;19,9
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Other requests, claims, or complaints;7,4
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;5,7
Internet users in the last 12 months;Size of the household: Households with 1 member;Total;3.606.919
Internet users in the last 12 months;Size of the household: Households with 1 member;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33
Internet users in the last 12 months;Size of the household: Households with 1 member;They have requested an official document or certificate;24
Internet users in the last 12 months;Size of the household: Households with 1 member;They have applied for grants or rights;15,4
Internet users in the last 12 months;Size of the household: Households with 1 member;Other requests, claims, or complaints;8,6
Internet users in the last 12 months;Size of the household: Households with 1 member;They have not requested any official document or filed any complaint or claim although they needed to do so;7
Internet users in the last 12 months;Size of the household: Households with 2 members;Total;8.975.417
Internet users in the last 12 months;Size of the household: Households with 2 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,8
Internet users in the last 12 months;Size of the household: Households with 2 members;They have requested an official document or certificate;25,1
Internet users in the last 12 months;Size of the household: Households with 2 members;They have applied for grants or rights;15,6
Internet users in the last 12 months;Size of the household: Households with 2 members;Other requests, claims, or complaints;7,1
Internet users in the last 12 months;Size of the household: Households with 2 members;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 12 months;Size of the household: Households with 3 members;Total;9.272.789
Internet users in the last 12 months;Size of the household: Households with 3 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,7
Internet users in the last 12 months;Size of the household: Households with 3 members;They have requested an official document or certificate;30
Internet users in the last 12 months;Size of the household: Households with 3 members;They have applied for grants or rights;24,1
Internet users in the last 12 months;Size of the household: Households with 3 members;Other requests, claims, or complaints;8,6
Internet users in the last 12 months;Size of the household: Households with 3 members;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Internet users in the last 12 months;Size of the household: Households with 4 members;Total;9.865.440
Internet users in the last 12 months;Size of the household: Households with 4 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;47,3
Internet users in the last 12 months;Size of the household: Households with 4 members;They have requested an official document or certificate;32,5
Internet users in the last 12 months;Size of the household: Households with 4 members;They have applied for grants or rights;27,5
Internet users in the last 12 months;Size of the household: Households with 4 members;Other requests, claims, or complaints;9,1
Internet users in the last 12 months;Size of the household: Households with 4 members;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Total;3.601.885
Internet users in the last 12 months;Size of the household: Households with 5 or more members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;48,2
Internet users in the last 12 months;Size of the household: Households with 5 or more members;They have requested an official document or certificate;36,9
Internet users in the last 12 months;Size of the household: Households with 5 or more members;They have applied for grants or rights;29,2
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Other requests, claims, or complaints;11,5
Internet users in the last 12 months;Size of the household: Households with 5 or more members;They have not requested any official document or filed any complaint or claim although they needed to do so;4,2
Internet users in the last 12 months;Type of household: Single-person household;Total;3.606.919
Internet users in the last 12 months;Type of household: Single-person household;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33
Internet users in the last 12 months;Type of household: Single-person household;They have requested an official document or certificate;24
Internet users in the last 12 months;Type of household: Single-person household;They have applied for grants or rights;15,4
Internet users in the last 12 months;Type of household: Single-person household;Other requests, claims, or complaints;8,6
Internet users in the last 12 months;Type of household: Single-person household;They have not requested any official document or filed any complaint or claim although they needed to do so;7
Internet users in the last 12 months;Type of household: Single parent living with a child;Total;3.786.195
Internet users in the last 12 months;Type of household: Single parent living with a child;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44
Internet users in the last 12 months;Type of household: Single parent living with a child;They have requested an official document or certificate;29,7
Internet users in the last 12 months;Type of household: Single parent living with a child;They have applied for grants or rights;27
Internet users in the last 12 months;Type of household: Single parent living with a child;Other requests, claims, or complaints;8,5
Internet users in the last 12 months;Type of household: Single parent living with a child;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 12 months;Type of household: Couple living together without children;Total;5.830.193
Internet users in the last 12 months;Type of household: Couple living together without children;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;30,5
Internet users in the last 12 months;Type of household: Couple living together without children;They have requested an official document or certificate;23,4
Internet users in the last 12 months;Type of household: Couple living together without children;They have applied for grants or rights;11,9
Internet users in the last 12 months;Type of household: Couple living together without children;Other requests, claims, or complaints;6,6
Internet users in the last 12 months;Type of household: Couple living together without children;They have not requested any official document or filed any complaint or claim although they needed to do so;5,1
Internet users in the last 12 months;Type of household: Couple living together with children;Total;17.979.814
Internet users in the last 12 months;Type of household: Couple living together with children;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,1
Internet users in the last 12 months;Type of household: Couple living together with children;They have requested an official document or certificate;32,7
Internet users in the last 12 months;Type of household: Couple living together with children;They have applied for grants or rights;26,8
Internet users in the last 12 months;Type of household: Couple living together with children;Other requests, claims, or complaints;9,1
Internet users in the last 12 months;Type of household: Couple living together with children;They have not requested any official document or filed any complaint or claim although they needed to do so;4,7
Internet users in the last 12 months;Type of household: Other type of household;Total;4.119.328
Internet users in the last 12 months;Type of household: Other type of household;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,4
Internet users in the last 12 months;Type of household: Other type of household;They have requested an official document or certificate;29,3
Internet users in the last 12 months;Type of household: Other type of household;They have applied for grants or rights;21
Internet users in the last 12 months;Type of household: Other type of household;Other requests, claims, or complaints;10
Internet users in the last 12 months;Type of household: Other type of household;They have not requested any official document or filed any complaint or claim although they needed to do so;7,1
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;16.109.688
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;37,9
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have requested an official document or certificate;25,6
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have applied for grants or rights;20,6
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other requests, claims, or complaints;8,2
Internet users in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have not requested any official document or filed any complaint or claim although they needed to do so;5,8
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.767.827
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;53,5
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have requested an official document or certificate;43,4
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have applied for grants or rights;28,8
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Other requests, claims, or complaints;11,6
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;15.444.935
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,9
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have requested an official document or certificate;30,3
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have applied for grants or rights;23,1
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Other requests, claims, or complaints;8,4
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have not requested any official document or filed any complaint or claim although they needed to do so;5,1
Internet users in the last 12 months;Nationality: Spanish;Total;30.062.489
Internet users in the last 12 months;Nationality: Spanish;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,5
Internet users in the last 12 months;Nationality: Spanish;They have requested an official document or certificate;29,1
Internet users in the last 12 months;Nationality: Spanish;They have applied for grants or rights;23,4
Internet users in the last 12 months;Nationality: Spanish;Other requests, claims, or complaints;8,8
Internet users in the last 12 months;Nationality: Spanish;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Internet users in the last 12 months;Nationality: Foreign;Total;5.259.961
Internet users in the last 12 months;Nationality: Foreign;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,9
Internet users in the last 12 months;Nationality: Foreign;They have requested an official document or certificate;32
Internet users in the last 12 months;Nationality: Foreign;They have applied for grants or rights;17,7
Internet users in the last 12 months;Nationality: Foreign;Other requests, claims, or complaints;7,9
Internet users in the last 12 months;Nationality: Foreign;They have not requested any official document or filed any complaint or claim although they needed to do so;5,8
Internet users in the last 12 months;Limitation of the activity: Very limited;Total;733.988
Internet users in the last 12 months;Limitation of the activity: Very limited;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;31,7
Internet users in the last 12 months;Limitation of the activity: Very limited;They have requested an official document or certificate;19,1
Internet users in the last 12 months;Limitation of the activity: Very limited;They have applied for grants or rights;19,1
Internet users in the last 12 months;Limitation of the activity: Very limited;Other requests, claims, or complaints;7,4
Internet users in the last 12 months;Limitation of the activity: Very limited;They have not requested any official document or filed any complaint or claim although they needed to do so;9,7
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Total;5.052.046
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;34,8
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;They have requested an official document or certificate;23,5
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;They have applied for grants or rights;20,2
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Other requests, claims, or complaints;7,7
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;They have not requested any official document or filed any complaint or claim although they needed to do so;7,5
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Total;29.536.416
Internet users in the last 12 months;Limitation of the activity: Not limited at all;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,6
Internet users in the last 12 months;Limitation of the activity: Not limited at all;They have requested an official document or certificate;30,9
Internet users in the last 12 months;Limitation of the activity: Not limited at all;They have applied for grants or rights;23
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Other requests, claims, or complaints;8,8
Internet users in the last 12 months;Limitation of the activity: Not limited at all;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Internet users in the last 3 months;Total Persons;Total;35.107.949
Internet users in the last 3 months;Total Persons;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,5
Internet users in the last 3 months;Total Persons;They have requested an official document or certificate;29,7
Internet users in the last 3 months;Total Persons;They have applied for grants or rights;22,6
Internet users in the last 3 months;Total Persons;Other requests, claims, or complaints;8,7
Internet users in the last 3 months;Total Persons;They have not requested any official document or filed any complaint or claim although they needed to do so;5,4
Internet users in the last 3 months;Sex: Male;Total;17.370.915
Internet users in the last 3 months;Sex: Male;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,6
Internet users in the last 3 months;Sex: Male;They have requested an official document or certificate;30,9
Internet users in the last 3 months;Sex: Male;They have applied for grants or rights;21
Internet users in the last 3 months;Sex: Male;Other requests, claims, or complaints;8,9
Internet users in the last 3 months;Sex: Male;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 3 months;Sex: Female;Total;17.737.034
Internet users in the last 3 months;Sex: Female;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,4
Internet users in the last 3 months;Sex: Female;They have requested an official document or certificate;28,5
Internet users in the last 3 months;Sex: Female;They have applied for grants or rights;24,3
Internet users in the last 3 months;Sex: Female;Other requests, claims, or complaints;8,6
Internet users in the last 3 months;Sex: Female;They have not requested any official document or filed any complaint or claim although they needed to do so;5,9
Internet users in the last 3 months;Age: 16 to 24 years old;Total;4.712.898
Internet users in the last 3 months;Age: 16 to 24 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;48,6
Internet users in the last 3 months;Age: 16 to 24 years old;They have requested an official document or certificate;35,6
Internet users in the last 3 months;Age: 16 to 24 years old;They have applied for grants or rights;29,6
Internet users in the last 3 months;Age: 16 to 24 years old;Other requests, claims, or complaints;8,2
Internet users in the last 3 months;Age: 16 to 24 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;3
Internet users in the last 3 months;Age: 25 to 34 years old;Total;5.414.805
Internet users in the last 3 months;Age: 25 to 34 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;56
Internet users in the last 3 months;Age: 25 to 34 years old;They have requested an official document or certificate;44,1
Internet users in the last 3 months;Age: 25 to 34 years old;They have applied for grants or rights;30,5
Internet users in the last 3 months;Age: 25 to 34 years old;Other requests, claims, or complaints;10,9
Internet users in the last 3 months;Age: 25 to 34 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Internet users in the last 3 months;Age: 35 to 44 years old;Total;6.571.866
Internet users in the last 3 months;Age: 35 to 44 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;50
Internet users in the last 3 months;Age: 35 to 44 years old;They have requested an official document or certificate;36,6
Internet users in the last 3 months;Age: 35 to 44 years old;They have applied for grants or rights;26,9
Internet users in the last 3 months;Age: 35 to 44 years old;Other requests, claims, or complaints;11,6
Internet users in the last 3 months;Age: 35 to 44 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;4,5
Internet users in the last 3 months;Age: 45 to 54 years old;Total;7.744.755
Internet users in the last 3 months;Age: 45 to 54 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,9
Internet users in the last 3 months;Age: 45 to 54 years old;They have requested an official document or certificate;26,8
Internet users in the last 3 months;Age: 45 to 54 years old;They have applied for grants or rights;22,5
Internet users in the last 3 months;Age: 45 to 54 years old;Other requests, claims, or complaints;10,1
Internet users in the last 3 months;Age: 45 to 54 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Internet users in the last 3 months;Age: 55 to 64 years old;Total;6.528.022
Internet users in the last 3 months;Age: 55 to 64 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;32
Internet users in the last 3 months;Age: 55 to 64 years old;They have requested an official document or certificate;21,2
Internet users in the last 3 months;Age: 55 to 64 years old;They have applied for grants or rights;16,3
Internet users in the last 3 months;Age: 55 to 64 years old;Other requests, claims, or complaints;5,5
Internet users in the last 3 months;Age: 55 to 64 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;6,3
Internet users in the last 3 months;Age: 65 to 74 years old;Total;4.135.603
Internet users in the last 3 months;Age: 65 to 74 years old;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;17,1
Internet users in the last 3 months;Age: 65 to 74 years old;They have requested an official document or certificate;11,8
Internet users in the last 3 months;Age: 65 to 74 years old;They have applied for grants or rights;8
Internet users in the last 3 months;Age: 65 to 74 years old;Other requests, claims, or complaints;4,3
Internet users in the last 3 months;Age: 65 to 74 years old;They have not requested any official document or filed any complaint or claim although they needed to do so;8,7
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;14.843.676
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,7
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have requested an official document or certificate;32,8
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have applied for grants or rights;23,2
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Other requests, claims, or complaints;9,5
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have not requested any official document or filed any complaint or claim although they needed to do so;5
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Total;4.180.159
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,3
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;They have requested an official document or certificate;29,5
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;They have applied for grants or rights;24,6
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Other requests, claims, or complaints;7,5
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;5,8
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Total;5.616.898
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;They have requested an official document or certificate;29,6
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;They have applied for grants or rights;23,1
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Other requests, claims, or complaints;9,2
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;5,2
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.732.489
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,9
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;They have requested an official document or certificate;27,2
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;They have applied for grants or rights;22,1
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Other requests, claims, or complaints;8,3
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;5,9
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Total;6.734.726
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;35,7
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;They have requested an official document or certificate;24,6
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;They have applied for grants or rights;20
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Other requests, claims, or complaints;7,5
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;They have not requested any official document or filed any complaint or claim although they needed to do so;5,7
Internet users in the last 3 months;Size of the household: Households with 1 member;Total;3.564.387
Internet users in the last 3 months;Size of the household: Households with 1 member;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,4
Internet users in the last 3 months;Size of the household: Households with 1 member;They have requested an official document or certificate;24,3
Internet users in the last 3 months;Size of the household: Households with 1 member;They have applied for grants or rights;15,6
Internet users in the last 3 months;Size of the household: Households with 1 member;Other requests, claims, or complaints;8,7
Internet users in the last 3 months;Size of the household: Households with 1 member;They have not requested any official document or filed any complaint or claim although they needed to do so;7
Internet users in the last 3 months;Size of the household: Households with 2 members;Total;8.882.111
Internet users in the last 3 months;Size of the household: Households with 2 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;34
Internet users in the last 3 months;Size of the household: Households with 2 members;They have requested an official document or certificate;25,3
Internet users in the last 3 months;Size of the household: Households with 2 members;They have applied for grants or rights;15,7
Internet users in the last 3 months;Size of the household: Households with 2 members;Other requests, claims, or complaints;7,2
Internet users in the last 3 months;Size of the household: Households with 2 members;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 3 months;Size of the household: Households with 3 members;Total;9.218.049
Internet users in the last 3 months;Size of the household: Households with 3 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,9
Internet users in the last 3 months;Size of the household: Households with 3 members;They have requested an official document or certificate;30,2
Internet users in the last 3 months;Size of the household: Households with 3 members;They have applied for grants or rights;24,2
Internet users in the last 3 months;Size of the household: Households with 3 members;Other requests, claims, or complaints;8,6
Internet users in the last 3 months;Size of the household: Households with 3 members;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Internet users in the last 3 months;Size of the household: Households with 4 members;Total;9.842.369
Internet users in the last 3 months;Size of the household: Households with 4 members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;47,4
Internet users in the last 3 months;Size of the household: Households with 4 members;They have requested an official document or certificate;32,5
Internet users in the last 3 months;Size of the household: Households with 4 members;They have applied for grants or rights;27,6
Internet users in the last 3 months;Size of the household: Households with 4 members;Other requests, claims, or complaints;9,1
Internet users in the last 3 months;Size of the household: Households with 4 members;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Total;3.601.033
Internet users in the last 3 months;Size of the household: Households with 5 or more members;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;48,3
Internet users in the last 3 months;Size of the household: Households with 5 or more members;They have requested an official document or certificate;36,9
Internet users in the last 3 months;Size of the household: Households with 5 or more members;They have applied for grants or rights;29,2
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Other requests, claims, or complaints;11,5
Internet users in the last 3 months;Size of the household: Households with 5 or more members;They have not requested any official document or filed any complaint or claim although they needed to do so;4,2
Internet users in the last 3 months;Type of household: Single-person household;Total;3.564.387
Internet users in the last 3 months;Type of household: Single-person household;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,4
Internet users in the last 3 months;Type of household: Single-person household;They have requested an official document or certificate;24,3
Internet users in the last 3 months;Type of household: Single-person household;They have applied for grants or rights;15,6
Internet users in the last 3 months;Type of household: Single-person household;Other requests, claims, or complaints;8,7
Internet users in the last 3 months;Type of household: Single-person household;They have not requested any official document or filed any complaint or claim although they needed to do so;7
Internet users in the last 3 months;Type of household: Single parent living with a child;Total;3.769.341
Internet users in the last 3 months;Type of household: Single parent living with a child;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,1
Internet users in the last 3 months;Type of household: Single parent living with a child;They have requested an official document or certificate;29,7
Internet users in the last 3 months;Type of household: Single parent living with a child;They have applied for grants or rights;27,1
Internet users in the last 3 months;Type of household: Single parent living with a child;Other requests, claims, or complaints;8,5
Internet users in the last 3 months;Type of household: Single parent living with a child;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 3 months;Type of household: Couple living together without children;Total;5.755.838
Internet users in the last 3 months;Type of household: Couple living together without children;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;30,7
Internet users in the last 3 months;Type of household: Couple living together without children;They have requested an official document or certificate;23,6
Internet users in the last 3 months;Type of household: Couple living together without children;They have applied for grants or rights;11,9
Internet users in the last 3 months;Type of household: Couple living together without children;Other requests, claims, or complaints;6,7
Internet users in the last 3 months;Type of household: Couple living together without children;They have not requested any official document or filed any complaint or claim although they needed to do so;5,1
Internet users in the last 3 months;Type of household: Couple living together with children;Total;17.937.609
Internet users in the last 3 months;Type of household: Couple living together with children;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,2
Internet users in the last 3 months;Type of household: Couple living together with children;They have requested an official document or certificate;32,8
Internet users in the last 3 months;Type of household: Couple living together with children;They have applied for grants or rights;26,9
Internet users in the last 3 months;Type of household: Couple living together with children;Other requests, claims, or complaints;9,1
Internet users in the last 3 months;Type of household: Couple living together with children;They have not requested any official document or filed any complaint or claim although they needed to do so;4,7
Internet users in the last 3 months;Type of household: Other type of household;Total;4.080.774
Internet users in the last 3 months;Type of household: Other type of household;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,7
Internet users in the last 3 months;Type of household: Other type of household;They have requested an official document or certificate;29,5
Internet users in the last 3 months;Type of household: Other type of household;They have applied for grants or rights;21,2
Internet users in the last 3 months;Type of household: Other type of household;Other requests, claims, or complaints;10,1
Internet users in the last 3 months;Type of household: Other type of household;They have not requested any official document or filed any complaint or claim although they needed to do so;7,1
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;15.996.716
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,1
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have requested an official document or certificate;25,7
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have applied for grants or rights;20,7
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other requests, claims, or complaints;8,3
Internet users in the last 3 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have not requested any official document or filed any complaint or claim although they needed to do so;5,8
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.764.242
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;53,5
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have requested an official document or certificate;43,5
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have applied for grants or rights;28,9
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Other requests, claims, or complaints;11,6
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have not requested any official document or filed any complaint or claim although they needed to do so;4,8
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Total;15.346.991
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,1
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;They have requested an official document or certificate;30,5
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;They have applied for grants or rights;23,2
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Other requests, claims, or complaints;8,4
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;They have not requested any official document or filed any complaint or claim although they needed to do so;5,1
Internet users in the last 3 months;Nationality: Spanish;Total;29.870.665
Internet users in the last 3 months;Nationality: Spanish;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,8
Internet users in the last 3 months;Nationality: Spanish;They have requested an official document or certificate;29,3
Internet users in the last 3 months;Nationality: Spanish;They have applied for grants or rights;23,5
Internet users in the last 3 months;Nationality: Spanish;Other requests, claims, or complaints;8,8
Internet users in the last 3 months;Nationality: Spanish;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Internet users in the last 3 months;Nationality: Foreign;Total;5.237.284
Internet users in the last 3 months;Nationality: Foreign;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,1
Internet users in the last 3 months;Nationality: Foreign;They have requested an official document or certificate;32,1
Internet users in the last 3 months;Nationality: Foreign;They have applied for grants or rights;17,7
Internet users in the last 3 months;Nationality: Foreign;Other requests, claims, or complaints;7,9
Internet users in the last 3 months;Nationality: Foreign;They have not requested any official document or filed any complaint or claim although they needed to do so;5,9
Internet users in the last 3 months;Limitation of the activity: Very limited;Total;729.759
Internet users in the last 3 months;Limitation of the activity: Very limited;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;31,8
Internet users in the last 3 months;Limitation of the activity: Very limited;They have requested an official document or certificate;19,2
Internet users in the last 3 months;Limitation of the activity: Very limited;They have applied for grants or rights;19,2
Internet users in the last 3 months;Limitation of the activity: Very limited;Other requests, claims, or complaints;7,4
Internet users in the last 3 months;Limitation of the activity: Very limited;They have not requested any official document or filed any complaint or claim although they needed to do so;9,8
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Total;4.990.929
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;35,2
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;They have requested an official document or certificate;23,8
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;They have applied for grants or rights;20,4
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Other requests, claims, or complaints;7,8
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;They have not requested any official document or filed any complaint or claim although they needed to do so;7,5
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Total;29.387.261
Internet users in the last 3 months;Limitation of the activity: Not limited at all;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,8
Internet users in the last 3 months;Limitation of the activity: Not limited at all;They have requested an official document or certificate;31
Internet users in the last 3 months;Limitation of the activity: Not limited at all;They have applied for grants or rights;23,1
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Other requests, claims, or complaints;8,9
Internet users in the last 3 months;Limitation of the activity: Not limited at all;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9