Reference population;Demographic characteristics;Reasons stated;Total
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Total;1.896.247
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Due to lack of skills or knowledge;33,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Because they are concerned about the protection and security of personal data;31
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Other reasons;40,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Male;Total;845.041
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Male;Due to lack of skills or knowledge;33,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Male;Because they are concerned about the protection and security of personal data;25,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Male;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Male;Other reasons;40,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Female;Total;1.051.206
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Female;Due to lack of skills or knowledge;34,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Female;Because they are concerned about the protection and security of personal data;35,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Female;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Female;Other reasons;40,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 16 to 24 years old;Total;142.570
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 16 to 24 years old;Due to lack of skills or knowledge;13,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 16 to 24 years old;Because they are concerned about the protection and security of personal data;19,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 16 to 24 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);73,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 16 to 24 years old;Other reasons;16,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 25 to 34 years old;Total;264.837
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 25 to 34 years old;Due to lack of skills or knowledge;18,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 25 to 34 years old;Because they are concerned about the protection and security of personal data;30,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 25 to 34 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);46,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 25 to 34 years old;Other reasons;51,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 35 to 44 years old;Total;294.876
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 35 to 44 years old;Due to lack of skills or knowledge;27,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 35 to 44 years old;Because they are concerned about the protection and security of personal data;27,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 35 to 44 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 35 to 44 years old;Other reasons;45,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 45 to 54 years old;Total;413.949
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 45 to 54 years old;Due to lack of skills or knowledge;32
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 45 to 54 years old;Because they are concerned about the protection and security of personal data;32,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 45 to 54 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 45 to 54 years old;Other reasons;44,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 55 to 64 years old;Total;412.832
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 55 to 64 years old;Due to lack of skills or knowledge;42,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 55 to 64 years old;Because they are concerned about the protection and security of personal data;30,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 55 to 64 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 55 to 64 years old;Other reasons;46,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 65 to 74 years old;Total;367.183
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 65 to 74 years old;Due to lack of skills or knowledge;51,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 65 to 74 years old;Because they are concerned about the protection and security of personal data;37,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 65 to 74 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);70,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 65 to 74 years old;Other reasons;28,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: More than 100,000 inhabitants and provincial capitals;Total;745.009
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: More than 100,000 inhabitants and provincial capitals;Due to lack of skills or knowledge;35,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: More than 100,000 inhabitants and provincial capitals;Because they are concerned about the protection and security of personal data;27,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: More than 100,000 inhabitants and provincial capitals;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: More than 100,000 inhabitants and provincial capitals;Other reasons;46
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 50,000 to 100,000 inhabitants;Total;242.941
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 50,000 to 100,000 inhabitants;Due to lack of skills or knowledge;30,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 50,000 to 100,000 inhabitants;Because they are concerned about the protection and security of personal data;25,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 50,000 to 100,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);67,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 50,000 to 100,000 inhabitants;Other reasons;32,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 20,000 to 50,000 inhabitants;Total;300.478
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 20,000 to 50,000 inhabitants;Due to lack of skills or knowledge;34,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 20,000 to 50,000 inhabitants;Because they are concerned about the protection and security of personal data;27,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 20,000 to 50,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);70,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 20,000 to 50,000 inhabitants;Other reasons;37,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 10,000 to 20,000 inhabitants;Total;220.481
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 10,000 to 20,000 inhabitants;Due to lack of skills or knowledge;32,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 10,000 to 20,000 inhabitants;Because they are concerned about the protection and security of personal data;31,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 10,000 to 20,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 10,000 to 20,000 inhabitants;Other reasons;43,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: Less than 10,000 inhabitants;Total;387.339
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: Less than 10,000 inhabitants;Due to lack of skills or knowledge;33,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: Less than 10,000 inhabitants;Because they are concerned about the protection and security of personal data;43,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: Less than 10,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);64,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: Less than 10,000 inhabitants;Other reasons;35,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 1 member;Total;253.296
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 1 member;Due to lack of skills or knowledge;36,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 1 member;Because they are concerned about the protection and security of personal data;29,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 1 member;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 1 member;Other reasons;43,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 2 members;Total;497.587
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 2 members;Due to lack of skills or knowledge;34,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 2 members;Because they are concerned about the protection and security of personal data;33,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 2 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 2 members;Other reasons;45,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 3 members;Total;454.099
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 3 members;Due to lack of skills or knowledge;35,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 3 members;Because they are concerned about the protection and security of personal data;37,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 3 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 3 members;Other reasons;46,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 4 members;Total;540.382
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 4 members;Due to lack of skills or knowledge;31,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 4 members;Because they are concerned about the protection and security of personal data;23,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 4 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 4 members;Other reasons;35,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 5 or more members;Total;150.884
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 5 or more members;Due to lack of skills or knowledge;31,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 5 or more members;Because they are concerned about the protection and security of personal data;32,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 5 or more members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);77,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 5 or more members;Other reasons;22,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single-person household;Total;253.296
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single-person household;Due to lack of skills or knowledge;36,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single-person household;Because they are concerned about the protection and security of personal data;29,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single-person household;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single-person household;Other reasons;43,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single parent living with a child;Total;207.754
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single parent living with a child;Due to lack of skills or knowledge;21,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single parent living with a child;Because they are concerned about the protection and security of personal data;29,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single parent living with a child;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);44,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single parent living with a child;Other reasons;57,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together without children;Total;298.943
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together without children;Due to lack of skills or knowledge;41,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together without children;Because they are concerned about the protection and security of personal data;28,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together without children;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together without children;Other reasons;45,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together with children;Total;842.529
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together with children;Due to lack of skills or knowledge;32,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together with children;Because they are concerned about the protection and security of personal data;32,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together with children;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);67,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together with children;Other reasons;34,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Other type of household;Total;293.726
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Other type of household;Due to lack of skills or knowledge;37,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Other type of household;Because they are concerned about the protection and security of personal data;32,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Other type of household;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Other type of household;Other reasons;39,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;935.671
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Due to lack of skills or knowledge;38,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Because they are concerned about the protection and security of personal data;33,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);67,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other reasons;37,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Total;180.017
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Due to lack of skills or knowledge;44,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Because they are concerned about the protection and security of personal data;25,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Other reasons;38,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Not cohabiting as a couple;Total;780.559
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Not cohabiting as a couple;Due to lack of skills or knowledge;26,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Not cohabiting as a couple;Because they are concerned about the protection and security of personal data;29,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Not cohabiting as a couple;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Not cohabiting as a couple;Other reasons;45
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Spanish;Total;1.589.361
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Spanish;Due to lack of skills or knowledge;34,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Spanish;Because they are concerned about the protection and security of personal data;33,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Spanish;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Spanish;Other reasons;42,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Foreign;Total;306.886
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Foreign;Due to lack of skills or knowledge;32,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Foreign;Because they are concerned about the protection and security of personal data;19,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Foreign;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);69
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Foreign;Other reasons;29,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Very limited;Total;71.205
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Very limited;Due to lack of skills or knowledge;64,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Very limited;Because they are concerned about the protection and security of personal data;39,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Very limited;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Very limited;Other reasons;48,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Limited, but not severely;Total;378.360
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Limited, but not severely;Due to lack of skills or knowledge;44,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Limited, but not severely;Because they are concerned about the protection and security of personal data;34,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Limited, but not severely;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);69,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Limited, but not severely;Other reasons;37,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Not limited at all;Total;1.446.683
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Not limited at all;Due to lack of skills or knowledge;29,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Not limited at all;Because they are concerned about the protection and security of personal data;29,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Not limited at all;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Not limited at all;Other reasons;41
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Total;1.880.557
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Due to lack of skills or knowledge;33,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Because they are concerned about the protection and security of personal data;31,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Other reasons;40,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Male;Total;833.678
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Male;Due to lack of skills or knowledge;33,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Male;Because they are concerned about the protection and security of personal data;25,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Male;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Male;Other reasons;40,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Female;Total;1.046.878
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Female;Due to lack of skills or knowledge;33,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Female;Because they are concerned about the protection and security of personal data;35,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Female;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Female;Other reasons;40,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 16 to 24 years old;Total;142.570
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 16 to 24 years old;Due to lack of skills or knowledge;13,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 16 to 24 years old;Because they are concerned about the protection and security of personal data;19,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 16 to 24 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);73,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 16 to 24 years old;Other reasons;16,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 25 to 34 years old;Total;264.837
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 25 to 34 years old;Due to lack of skills or knowledge;18,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 25 to 34 years old;Because they are concerned about the protection and security of personal data;30,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 25 to 34 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);46,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 25 to 34 years old;Other reasons;51,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 35 to 44 years old;Total;294.025
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 35 to 44 years old;Due to lack of skills or knowledge;27
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 35 to 44 years old;Because they are concerned about the protection and security of personal data;27,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 35 to 44 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 35 to 44 years old;Other reasons;45,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 45 to 54 years old;Total;412.744
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 45 to 54 years old;Due to lack of skills or knowledge;31,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 45 to 54 years old;Because they are concerned about the protection and security of personal data;32,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 45 to 54 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 45 to 54 years old;Other reasons;44,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 55 to 64 years old;Total;408.454
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 55 to 64 years old;Due to lack of skills or knowledge;41,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 55 to 64 years old;Because they are concerned about the protection and security of personal data;31
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 55 to 64 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 55 to 64 years old;Other reasons;46
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 65 to 74 years old;Total;357.928
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 65 to 74 years old;Due to lack of skills or knowledge;52,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 65 to 74 years old;Because they are concerned about the protection and security of personal data;38
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 65 to 74 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);69,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 65 to 74 years old;Other reasons;28,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: More than 100,000 inhabitants and provincial capitals;Total;742.197
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: More than 100,000 inhabitants and provincial capitals;Due to lack of skills or knowledge;35,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: More than 100,000 inhabitants and provincial capitals;Because they are concerned about the protection and security of personal data;27,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: More than 100,000 inhabitants and provincial capitals;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);57
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: More than 100,000 inhabitants and provincial capitals;Other reasons;46,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 50,000 to 100,000 inhabitants;Total;242.941
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 50,000 to 100,000 inhabitants;Due to lack of skills or knowledge;30,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 50,000 to 100,000 inhabitants;Because they are concerned about the protection and security of personal data;25,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 50,000 to 100,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);67,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 50,000 to 100,000 inhabitants;Other reasons;32,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 20,000 to 50,000 inhabitants;Total;293.346
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 20,000 to 50,000 inhabitants;Due to lack of skills or knowledge;34,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 20,000 to 50,000 inhabitants;Because they are concerned about the protection and security of personal data;28
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 20,000 to 50,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);69,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 20,000 to 50,000 inhabitants;Other reasons;38,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 10,000 to 20,000 inhabitants;Total;219.423
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 10,000 to 20,000 inhabitants;Due to lack of skills or knowledge;32,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 10,000 to 20,000 inhabitants;Because they are concerned about the protection and security of personal data;31,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 10,000 to 20,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 10,000 to 20,000 inhabitants;Other reasons;44,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: Less than 10,000 inhabitants;Total;382.649
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: Less than 10,000 inhabitants;Due to lack of skills or knowledge;33,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: Less than 10,000 inhabitants;Because they are concerned about the protection and security of personal data;44
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: Less than 10,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);63,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: Less than 10,000 inhabitants;Other reasons;35,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 1 member;Total;249.005
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 1 member;Due to lack of skills or knowledge;35,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 1 member;Because they are concerned about the protection and security of personal data;29,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 1 member;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 1 member;Other reasons;43,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 2 members;Total;491.690
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 2 members;Due to lack of skills or knowledge;34,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 2 members;Because they are concerned about the protection and security of personal data;33,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 2 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 2 members;Other reasons;45,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 3 members;Total;449.448
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 3 members;Due to lack of skills or knowledge;35,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 3 members;Because they are concerned about the protection and security of personal data;38,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 3 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 3 members;Other reasons;46,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 4 members;Total;540.382
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 4 members;Due to lack of skills or knowledge;31,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 4 members;Because they are concerned about the protection and security of personal data;23,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 4 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 4 members;Other reasons;35,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 5 or more members;Total;150.032
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 5 or more members;Due to lack of skills or knowledge;31,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 5 or more members;Because they are concerned about the protection and security of personal data;32,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 5 or more members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);77,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 5 or more members;Other reasons;22,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single-person household;Total;249.005
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single-person household;Due to lack of skills or knowledge;35,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single-person household;Because they are concerned about the protection and security of personal data;29,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single-person household;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single-person household;Other reasons;43,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single parent living with a child;Total;207.754
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single parent living with a child;Due to lack of skills or knowledge;21,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single parent living with a child;Because they are concerned about the protection and security of personal data;29,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single parent living with a child;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);44,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single parent living with a child;Other reasons;57,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together without children;Total;293.045
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together without children;Due to lack of skills or knowledge;42,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together without children;Because they are concerned about the protection and security of personal data;28,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together without children;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together without children;Other reasons;46,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together with children;Total;839.838
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together with children;Due to lack of skills or knowledge;32,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together with children;Because they are concerned about the protection and security of personal data;32,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together with children;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);67,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together with children;Other reasons;34,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Other type of household;Total;290.915
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Other type of household;Due to lack of skills or knowledge;37,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Other type of household;Because they are concerned about the protection and security of personal data;32,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Other type of household;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Other type of household;Other reasons;40
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;925.123
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Due to lack of skills or knowledge;38,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Because they are concerned about the protection and security of personal data;33,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);67,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other reasons;37,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Total;180.017
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Due to lack of skills or knowledge;44,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Because they are concerned about the protection and security of personal data;25,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Other reasons;38,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Not cohabiting as a couple;Total;775.417
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Not cohabiting as a couple;Due to lack of skills or knowledge;25,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Not cohabiting as a couple;Because they are concerned about the protection and security of personal data;29,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Not cohabiting as a couple;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Not cohabiting as a couple;Other reasons;45,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Spanish;Total;1.573.670
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Spanish;Due to lack of skills or knowledge;34
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Spanish;Because they are concerned about the protection and security of personal data;33,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Spanish;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Spanish;Other reasons;42,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Foreign;Total;306.886
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Foreign;Due to lack of skills or knowledge;32,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Foreign;Because they are concerned about the protection and security of personal data;19,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Foreign;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);69
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Foreign;Other reasons;29,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Very limited;Total;71.205
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Very limited;Due to lack of skills or knowledge;64,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Very limited;Because they are concerned about the protection and security of personal data;39,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Very limited;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Very limited;Other reasons;48,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Limited, but not severely;Total;372.173
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Limited, but not severely;Due to lack of skills or knowledge;43,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Limited, but not severely;Because they are concerned about the protection and security of personal data;34,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Limited, but not severely;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);68,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Limited, but not severely;Other reasons;37,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Not limited at all;Total;1.437.179
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Not limited at all;Due to lack of skills or knowledge;29,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Not limited at all;Because they are concerned about the protection and security of personal data;29,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Not limited at all;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Not limited at all;Other reasons;41,3