Reference population;Demographic characteristics;Encountered problems;Total
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Total;29.207.048
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;56,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Difficulty with using it;35,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Technical issues when using the website;38
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Problems when using electronic signatures;24,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Problems of access with smartphone or tablet;21,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Other problems;11,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Total;14.342.182
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;They have had some problem in using the services of the public administration in the last 12 months;56,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Difficulty with using it;35,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Technical issues when using the website;38,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Problems when using electronic signatures;24,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Problems of access with smartphone or tablet;22,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Other problems;12
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Total;14.864.866
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;They have had some problem in using the services of the public administration in the last 12 months;56,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Difficulty with using it;36,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Technical issues when using the website;37,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Problems when using electronic signatures;24
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Problems of access with smartphone or tablet;21,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Other problems;11,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Total;3.742.807
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;They have had some problem in using the services of the public administration in the last 12 months;53,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Difficulty with using it;31,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Technical issues when using the website;36,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Problems when using electronic signatures;21
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Problems of access with smartphone or tablet;17,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Other problems;8,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Total;5.061.664
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;They have had some problem in using the services of the public administration in the last 12 months;55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Difficulty with using it;33,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Technical issues when using the website;37,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Problems when using electronic signatures;23,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Problems of access with smartphone or tablet;22,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Other problems;10,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Total;5.946.209
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;They have had some problem in using the services of the public administration in the last 12 months;56
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Difficulty with using it;34,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Technical issues when using the website;36,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Problems when using electronic signatures;23,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Problems of access with smartphone or tablet;22,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Other problems;12,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Total;6.797.814
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;They have had some problem in using the services of the public administration in the last 12 months;55,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Difficulty with using it;35,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Technical issues when using the website;35,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Problems when using electronic signatures;24,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Problems of access with smartphone or tablet;21,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Other problems;11,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Total;5.152.027
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;They have had some problem in using the services of the public administration in the last 12 months;60,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Difficulty with using it;40,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Technical issues when using the website;42,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Problems when using electronic signatures;25,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Problems of access with smartphone or tablet;22,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Other problems;13,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Total;2.506.527
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;They have had some problem in using the services of the public administration in the last 12 months;57
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Difficulty with using it;40,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Technical issues when using the website;40,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Problems when using electronic signatures;27,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Problems of access with smartphone or tablet;22,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Other problems;13,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;12.811.949
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have had some problem in using the services of the public administration in the last 12 months;52,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Difficulty with using it;33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Technical issues when using the website;35,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Problems when using electronic signatures;22,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Problems of access with smartphone or tablet;22,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Other problems;11,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Total;3.480.706
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;54,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Difficulty with using it;35,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Technical issues when using the website;37,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Problems when using electronic signatures;25,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Problems of access with smartphone or tablet;20
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Other problems;11
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Total;4.563.271
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;56,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Difficulty with using it;35,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Technical issues when using the website;37,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Problems when using electronic signatures;26,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Problems of access with smartphone or tablet;22,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Other problems;11,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.033.229
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;59,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Difficulty with using it;40
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Technical issues when using the website;41,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Problems when using electronic signatures;24,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Problems of access with smartphone or tablet;19,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Other problems;13,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;5.317.894
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;64,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Difficulty with using it;40,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Technical issues when using the website;42,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems when using electronic signatures;27,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems of access with smartphone or tablet;20,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Other problems;11,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Total;2.837.988
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;They have had some problem in using the services of the public administration in the last 12 months;60,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Difficulty with using it;40,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Technical issues when using the website;41,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Problems when using electronic signatures;28,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Problems of access with smartphone or tablet;24,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Other problems;14,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Total;7.042.959
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;They have had some problem in using the services of the public administration in the last 12 months;57,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Difficulty with using it;37,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Technical issues when using the website;38,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Problems when using electronic signatures;24,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Problems of access with smartphone or tablet;22,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Other problems;12,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Total;7.867.981
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;They have had some problem in using the services of the public administration in the last 12 months;55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Difficulty with using it;35,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Technical issues when using the website;37,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Problems when using electronic signatures;23,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Problems of access with smartphone or tablet;18,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Other problems;11
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Total;8.440.980
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;They have had some problem in using the services of the public administration in the last 12 months;55,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Difficulty with using it;34,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Technical issues when using the website;37,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Problems when using electronic signatures;23,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Problems of access with smartphone or tablet;22,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Other problems;11,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Total;3.017.140
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;They have had some problem in using the services of the public administration in the last 12 months;55,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Difficulty with using it;32,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Technical issues when using the website;37,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Problems when using electronic signatures;24,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Problems of access with smartphone or tablet;22,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Other problems;10,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Total;2.837.988
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;They have had some problem in using the services of the public administration in the last 12 months;60,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Difficulty with using it;40,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Technical issues when using the website;41,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Problems when using electronic signatures;28,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Problems of access with smartphone or tablet;24,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Other problems;14,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Total;3.211.115
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;They have had some problem in using the services of the public administration in the last 12 months;56,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Difficulty with using it;34,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Technical issues when using the website;38,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Problems when using electronic signatures;23,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Problems of access with smartphone or tablet;18,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Other problems;10,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Total;4.460.494
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;They have had some problem in using the services of the public administration in the last 12 months;56
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Difficulty with using it;38,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Technical issues when using the website;36,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Problems when using electronic signatures;24,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Problems of access with smartphone or tablet;21,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Other problems;11,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Total;15.519.710
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;They have had some problem in using the services of the public administration in the last 12 months;55,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Difficulty with using it;34,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Technical issues when using the website;38,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Problems when using electronic signatures;23,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Problems of access with smartphone or tablet;22
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Other problems;11,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Total;3.177.741
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;They have had some problem in using the services of the public administration in the last 12 months;55,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Difficulty with using it;33,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Technical issues when using the website;35,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Problems when using electronic signatures;25,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Problems of access with smartphone or tablet;20,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Other problems;11,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;13.187.648
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have had some problem in using the services of the public administration in the last 12 months;56,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Difficulty with using it;37,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Technical issues when using the website;38,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems when using electronic signatures;25,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems of access with smartphone or tablet;22,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other problems;12,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.378.773
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have had some problem in using the services of the public administration in the last 12 months;59,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Difficulty with using it;37,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Technical issues when using the website;37,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems when using electronic signatures;24,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems of access with smartphone or tablet;25,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Other problems;13
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;12.640.627
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have had some problem in using the services of the public administration in the last 12 months;54,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Difficulty with using it;33,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Technical issues when using the website;37,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems when using electronic signatures;23,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems of access with smartphone or tablet;20,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Other problems;10,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Total;24.986.255
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;They have had some problem in using the services of the public administration in the last 12 months;56,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Difficulty with using it;35,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Technical issues when using the website;38,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Problems when using electronic signatures;24,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Problems of access with smartphone or tablet;21,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Other problems;12,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Total;4.220.793
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;They have had some problem in using the services of the public administration in the last 12 months;56,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Difficulty with using it;36,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Technical issues when using the website;34,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Problems when using electronic signatures;23,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Problems of access with smartphone or tablet;23,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Other problems;10,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Total;513.397
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;They have had some problem in using the services of the public administration in the last 12 months;69,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Difficulty with using it;47,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Technical issues when using the website;45,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Problems when using electronic signatures;35,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Problems of access with smartphone or tablet;27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Other problems;21,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Total;3.696.277
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;They have had some problem in using the services of the public administration in the last 12 months;67,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Difficulty with using it;47,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Technical issues when using the website;46,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Problems when using electronic signatures;32,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Problems of access with smartphone or tablet;25,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Other problems;18,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Total;24.997.374
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;They have had some problem in using the services of the public administration in the last 12 months;54,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Difficulty with using it;33,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Technical issues when using the website;36,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Problems when using electronic signatures;23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Problems of access with smartphone or tablet;20,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Other problems;10,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Total;29.146.726
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;56,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Difficulty with using it;35,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Technical issues when using the website;38
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Problems when using electronic signatures;24,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Problems of access with smartphone or tablet;21,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Other problems;11,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Total;14.308.390
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;They have had some problem in using the services of the public administration in the last 12 months;56,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Difficulty with using it;35,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Technical issues when using the website;38,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Problems when using electronic signatures;24,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Problems of access with smartphone or tablet;22,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Other problems;12
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Total;14.838.336
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;They have had some problem in using the services of the public administration in the last 12 months;56,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Difficulty with using it;36,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Technical issues when using the website;37,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Problems when using electronic signatures;24
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Problems of access with smartphone or tablet;21,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Other problems;11,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Total;3.739.541
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;They have had some problem in using the services of the public administration in the last 12 months;53,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Difficulty with using it;31,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Technical issues when using the website;36,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Problems when using electronic signatures;21
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Problems of access with smartphone or tablet;17,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Other problems;8,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Total;5.060.567
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;They have had some problem in using the services of the public administration in the last 12 months;55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Difficulty with using it;33,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Technical issues when using the website;37,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Problems when using electronic signatures;23,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Problems of access with smartphone or tablet;22,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Other problems;10,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Total;5.940.333
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;They have had some problem in using the services of the public administration in the last 12 months;56
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Difficulty with using it;34,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Technical issues when using the website;36,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Problems when using electronic signatures;23,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Problems of access with smartphone or tablet;22,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Other problems;12,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Total;6.792.065
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;They have had some problem in using the services of the public administration in the last 12 months;55,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Difficulty with using it;35,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Technical issues when using the website;35,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Problems when using electronic signatures;24,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Problems of access with smartphone or tablet;21,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Other problems;11,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Total;5.138.626
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;They have had some problem in using the services of the public administration in the last 12 months;60,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Difficulty with using it;40,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Technical issues when using the website;42,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Problems when using electronic signatures;26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Problems of access with smartphone or tablet;22,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Other problems;13,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Total;2.475.593
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;They have had some problem in using the services of the public administration in the last 12 months;57
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Difficulty with using it;40,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Technical issues when using the website;41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Problems when using electronic signatures;27,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Problems of access with smartphone or tablet;22,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Other problems;13
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;12.789.352
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have had some problem in using the services of the public administration in the last 12 months;52,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Difficulty with using it;33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Technical issues when using the website;35,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Problems when using electronic signatures;22,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Problems of access with smartphone or tablet;22,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Other problems;11,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Total;3.476.261
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;54,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Difficulty with using it;35,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Technical issues when using the website;37,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Problems when using electronic signatures;25,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Problems of access with smartphone or tablet;19,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Other problems;11
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Total;4.553.986
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;56,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Difficulty with using it;35,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Technical issues when using the website;37,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Problems when using electronic signatures;26,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Problems of access with smartphone or tablet;22,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Other problems;11,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.028.923
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;59,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Difficulty with using it;39,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Technical issues when using the website;41,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Problems when using electronic signatures;24,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Problems of access with smartphone or tablet;19,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Other problems;13,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;5.298.204
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;64,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Difficulty with using it;40,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Technical issues when using the website;42,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems when using electronic signatures;27,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems of access with smartphone or tablet;20,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Other problems;11
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Total;2.831.139
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;They have had some problem in using the services of the public administration in the last 12 months;60,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Difficulty with using it;40,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Technical issues when using the website;41,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Problems when using electronic signatures;28,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Problems of access with smartphone or tablet;24,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Other problems;14,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Total;7.009.905
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;They have had some problem in using the services of the public administration in the last 12 months;57,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Difficulty with using it;37,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Technical issues when using the website;38,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Problems when using electronic signatures;24,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Problems of access with smartphone or tablet;22,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Other problems;12,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Total;7.857.600
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;They have had some problem in using the services of the public administration in the last 12 months;55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Difficulty with using it;35,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Technical issues when using the website;37,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Problems when using electronic signatures;23,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Problems of access with smartphone or tablet;18,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Other problems;11
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Total;8.430.942
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;They have had some problem in using the services of the public administration in the last 12 months;55,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Difficulty with using it;34,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Technical issues when using the website;37,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Problems when using electronic signatures;23,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Problems of access with smartphone or tablet;22,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Other problems;11,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Total;3.017.140
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;They have had some problem in using the services of the public administration in the last 12 months;55,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Difficulty with using it;32,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Technical issues when using the website;37,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Problems when using electronic signatures;24,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Problems of access with smartphone or tablet;22,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Other problems;10,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Total;2.831.139
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;They have had some problem in using the services of the public administration in the last 12 months;60,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Difficulty with using it;40,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Technical issues when using the website;41,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Problems when using electronic signatures;28,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Problems of access with smartphone or tablet;24,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Other problems;14,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Total;3.203.454
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;They have had some problem in using the services of the public administration in the last 12 months;56,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Difficulty with using it;34,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Technical issues when using the website;38,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Problems when using electronic signatures;23,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Problems of access with smartphone or tablet;18,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Other problems;10,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Total;4.434.577
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;They have had some problem in using the services of the public administration in the last 12 months;55,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Difficulty with using it;38,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Technical issues when using the website;36,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Problems when using electronic signatures;24,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Problems of access with smartphone or tablet;21,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Other problems;11,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Total;15.509.451
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;They have had some problem in using the services of the public administration in the last 12 months;55,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Difficulty with using it;34,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Technical issues when using the website;38,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Problems when using electronic signatures;23,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Problems of access with smartphone or tablet;22
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Other problems;11,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Total;3.168.106
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;They have had some problem in using the services of the public administration in the last 12 months;55,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Difficulty with using it;33,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Technical issues when using the website;35,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Problems when using electronic signatures;25,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Problems of access with smartphone or tablet;20,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Other problems;11,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;13.153.130
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have had some problem in using the services of the public administration in the last 12 months;56,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Difficulty with using it;37,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Technical issues when using the website;38,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems when using electronic signatures;25,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems of access with smartphone or tablet;22,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other problems;12,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.376.376
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have had some problem in using the services of the public administration in the last 12 months;59,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Difficulty with using it;37,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Technical issues when using the website;37,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems when using electronic signatures;24,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems of access with smartphone or tablet;25,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Other problems;13
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;12.617.220
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have had some problem in using the services of the public administration in the last 12 months;54,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Difficulty with using it;33,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Technical issues when using the website;37,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems when using electronic signatures;23,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems of access with smartphone or tablet;20,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Other problems;10,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Total;24.927.386
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;They have had some problem in using the services of the public administration in the last 12 months;56,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Difficulty with using it;35,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Technical issues when using the website;38,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Problems when using electronic signatures;24,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Problems of access with smartphone or tablet;21,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Other problems;12
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Total;4.219.340
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;They have had some problem in using the services of the public administration in the last 12 months;56,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Difficulty with using it;36,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Technical issues when using the website;34,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Problems when using electronic signatures;23,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Problems of access with smartphone or tablet;23,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Other problems;10,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Total;509.168
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;They have had some problem in using the services of the public administration in the last 12 months;68,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Difficulty with using it;46,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Technical issues when using the website;45
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Problems when using electronic signatures;35,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Problems of access with smartphone or tablet;27,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Other problems;22
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Total;3.685.293
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;They have had some problem in using the services of the public administration in the last 12 months;67
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Difficulty with using it;47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Technical issues when using the website;46,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Problems when using electronic signatures;32,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Problems of access with smartphone or tablet;25,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Other problems;18
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Total;24.952.264
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;They have had some problem in using the services of the public administration in the last 12 months;54,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Difficulty with using it;33,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Technical issues when using the website;36,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Problems when using electronic signatures;23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Problems of access with smartphone or tablet;20,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Other problems;10,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Total;16.444.214
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Difficulty with using it;63,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Technical issues when using the website;67,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Problems when using electronic signatures;43,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Problems of access with smartphone or tablet;38,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Other problems;20,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Male;Total;8.070.959
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Male;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Male;Difficulty with using it;62,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Male;Technical issues when using the website;68
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Male;Problems when using electronic signatures;44,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Male;Problems of access with smartphone or tablet;39,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Male;Other problems;21,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Female;Total;8.373.255
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Female;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Female;Difficulty with using it;64,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Female;Technical issues when using the website;67
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Female;Problems when using electronic signatures;42,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Female;Problems of access with smartphone or tablet;37,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Sex: Female;Other problems;20,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Total;1.990.374
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Difficulty with using it;59,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Technical issues when using the website;69,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Problems when using electronic signatures;39,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Problems of access with smartphone or tablet;33,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Other problems;16,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Total;2.782.103
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Difficulty with using it;61,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Technical issues when using the website;68,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Problems when using electronic signatures;43,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Problems of access with smartphone or tablet;40,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Other problems;19
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Total;3.329.538
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Difficulty with using it;61,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Technical issues when using the website;65,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Problems when using electronic signatures;42,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Problems of access with smartphone or tablet;39,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Other problems;22,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Total;3.798.242
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Difficulty with using it;63,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Technical issues when using the website;63,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Problems when using electronic signatures;44,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Problems of access with smartphone or tablet;38,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Other problems;21,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Total;3.115.703
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Difficulty with using it;66,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Technical issues when using the website;70,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Problems when using electronic signatures;42,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Problems of access with smartphone or tablet;37,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Other problems;22,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Total;1.428.255
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Difficulty with using it;71,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Technical issues when using the website;71,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Problems when using electronic signatures;48,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Problems of access with smartphone or tablet;39,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Other problems;23
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;6.730.750
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Difficulty with using it;62,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Technical issues when using the website;67,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Problems when using electronic signatures;42,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Problems of access with smartphone or tablet;43,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Other problems;22,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Total;1.901.690
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Difficulty with using it;64,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Technical issues when using the website;68,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Problems when using electronic signatures;46,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Problems of access with smartphone or tablet;36,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Other problems;20,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Total;2.593.911
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Difficulty with using it;62,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Technical issues when using the website;65,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Problems when using electronic signatures;46,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Problems of access with smartphone or tablet;39,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Other problems;20,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Total;1.808.798
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Difficulty with using it;67
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Technical issues when using the website;69,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Problems when using electronic signatures;41,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Problems of access with smartphone or tablet;33,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Other problems;22,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;3.409.065
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Difficulty with using it;62,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Technical issues when using the website;66,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems when using electronic signatures;42,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems of access with smartphone or tablet;31,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Other problems;17,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Total;1.707.529
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Difficulty with using it;66,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Technical issues when using the website;69,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Problems when using electronic signatures;47,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Problems of access with smartphone or tablet;40,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Other problems;24,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Total;4.027.751
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Difficulty with using it;65,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Technical issues when using the website;66,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Problems when using electronic signatures;43,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Problems of access with smartphone or tablet;39
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Other problems;22
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Total;4.324.252
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Difficulty with using it;64,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Technical issues when using the website;68,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Problems when using electronic signatures;43
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Problems of access with smartphone or tablet;34,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Other problems;20,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Total;4.713.046
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Difficulty with using it;61,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Technical issues when using the website;66,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Problems when using electronic signatures;42,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Problems of access with smartphone or tablet;39,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Other problems;20,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Total;1.671.636
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Difficulty with using it;58,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Technical issues when using the website;67,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Problems when using electronic signatures;43,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Problems of access with smartphone or tablet;41,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Other problems;18,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Total;1.707.529
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Difficulty with using it;66,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Technical issues when using the website;69,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Problems when using electronic signatures;47,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Problems of access with smartphone or tablet;40,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Other problems;24,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Total;1.812.431
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Difficulty with using it;60,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Technical issues when using the website;68,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Problems when using electronic signatures;41,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Problems of access with smartphone or tablet;32,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Other problems;19,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Total;2.497.882
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Difficulty with using it;68,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Technical issues when using the website;65,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Problems when using electronic signatures;43,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Problems of access with smartphone or tablet;38,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Other problems;20,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Total;8.672.410
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Difficulty with using it;62,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Technical issues when using the website;68,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Problems when using electronic signatures;42,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Problems of access with smartphone or tablet;39,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Other problems;20,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Total;1.753.961
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Difficulty with using it;60,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Technical issues when using the website;64,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Problems when using electronic signatures;45,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Problems of access with smartphone or tablet;37,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Other problems;20,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;7.493.551
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Difficulty with using it;66
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Technical issues when using the website;67,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems when using electronic signatures;44,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems of access with smartphone or tablet;38,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other problems;21,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;2.005.473
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Difficulty with using it;62,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Technical issues when using the website;63,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems when using electronic signatures;42
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems of access with smartphone or tablet;42,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Other problems;21,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;6.945.190
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Difficulty with using it;60,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Technical issues when using the website;68,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems when using electronic signatures;42,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems of access with smartphone or tablet;36,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Other problems;19,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Total;14.043.553
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Difficulty with using it;63,3
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Technical issues when using the website;68,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Problems when using electronic signatures;43,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Problems of access with smartphone or tablet;37,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Other problems;21,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Total;2.400.661
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Difficulty with using it;64,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Technical issues when using the website;60,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Problems when using electronic signatures;41,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Problems of access with smartphone or tablet;41,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Other problems;17,7
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Total;354.987
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Difficulty with using it;68,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Technical issues when using the website;65,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Problems when using electronic signatures;51,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Problems of access with smartphone or tablet;39
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Other problems;31,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Total;2.480.308
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Difficulty with using it;70,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Technical issues when using the website;69,5
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Problems when using electronic signatures;48,8
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Problems of access with smartphone or tablet;38,6
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Other problems;26,9
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Total;13.608.920
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Difficulty with using it;62,1
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Technical issues when using the website;67,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Problems when using electronic signatures;42,2
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Problems of access with smartphone or tablet;38,4
Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Other problems;19,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Total;16.406.607
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Difficulty with using it;63,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Technical issues when using the website;67,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Problems when using electronic signatures;43,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Problems of access with smartphone or tablet;38,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Other problems;20,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Male;Total;8.050.472
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Male;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Male;Difficulty with using it;62,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Male;Technical issues when using the website;68
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Male;Problems when using electronic signatures;44,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Male;Problems of access with smartphone or tablet;39,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Male;Other problems;21,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Female;Total;8.356.135
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Female;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Female;Difficulty with using it;64,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Female;Technical issues when using the website;67
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Female;Problems when using electronic signatures;42,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Female;Problems of access with smartphone or tablet;37,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Sex: Female;Other problems;20,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 16 to 24 years old;Total;1.989.850
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 16 to 24 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 16 to 24 years old;Difficulty with using it;59,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 16 to 24 years old;Technical issues when using the website;69,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 16 to 24 years old;Problems when using electronic signatures;39,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 16 to 24 years old;Problems of access with smartphone or tablet;33,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 16 to 24 years old;Other problems;16,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 25 to 34 years old;Total;2.781.006
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 25 to 34 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 25 to 34 years old;Difficulty with using it;61,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 25 to 34 years old;Technical issues when using the website;68,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 25 to 34 years old;Problems when using electronic signatures;43,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 25 to 34 years old;Problems of access with smartphone or tablet;41
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 25 to 34 years old;Other problems;19
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 35 to 44 years old;Total;3.323.662
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 35 to 44 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 35 to 44 years old;Difficulty with using it;61,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 35 to 44 years old;Technical issues when using the website;65,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 35 to 44 years old;Problems when using electronic signatures;42,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 35 to 44 years old;Problems of access with smartphone or tablet;39,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 35 to 44 years old;Other problems;22,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 45 to 54 years old;Total;3.795.344
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 45 to 54 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 45 to 54 years old;Difficulty with using it;63,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 45 to 54 years old;Technical issues when using the website;63,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 45 to 54 years old;Problems when using electronic signatures;44,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 45 to 54 years old;Problems of access with smartphone or tablet;38,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 45 to 54 years old;Other problems;21,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 55 to 64 years old;Total;3.105.412
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 55 to 64 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 55 to 64 years old;Difficulty with using it;66,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 55 to 64 years old;Technical issues when using the website;70,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 55 to 64 years old;Problems when using electronic signatures;42,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 55 to 64 years old;Problems of access with smartphone or tablet;37,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 55 to 64 years old;Other problems;22,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 65 to 74 years old;Total;1.411.333
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 65 to 74 years old;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 65 to 74 years old;Difficulty with using it;71,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 65 to 74 years old;Technical issues when using the website;71,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 65 to 74 years old;Problems when using electronic signatures;48,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 65 to 74 years old;Problems of access with smartphone or tablet;39,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Age: 65 to 74 years old;Other problems;22,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;6.720.622
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Difficulty with using it;62,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Technical issues when using the website;67,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Problems when using electronic signatures;42,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Problems of access with smartphone or tablet;43,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Other problems;22,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Total;1.897.245
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Difficulty with using it;64,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Technical issues when using the website;68,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Problems when using electronic signatures;46,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Problems of access with smartphone or tablet;36,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Other problems;20,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Total;2.586.252
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Difficulty with using it;62,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Technical issues when using the website;65,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Problems when using electronic signatures;46,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Problems of access with smartphone or tablet;39,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Other problems;20,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Total;1.804.493
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Difficulty with using it;66,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Technical issues when using the website;69
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Problems when using electronic signatures;41,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Problems of access with smartphone or tablet;33,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Other problems;23
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;3.397.994
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: Less than 10,000 inhabitants;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: Less than 10,000 inhabitants;Difficulty with using it;62,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: Less than 10,000 inhabitants;Technical issues when using the website;66,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems when using electronic signatures;42,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: Less than 10,000 inhabitants;Problems of access with smartphone or tablet;31,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Habitat: Less than 10,000 inhabitants;Other problems;17,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 1 member;Total;1.701.655
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 1 member;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 1 member;Difficulty with using it;66,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 1 member;Technical issues when using the website;69,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 1 member;Problems when using electronic signatures;47
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 1 member;Problems of access with smartphone or tablet;40,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 1 member;Other problems;24
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 2 members;Total;4.004.984
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 2 members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 2 members;Difficulty with using it;65
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 2 members;Technical issues when using the website;66,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 2 members;Problems when using electronic signatures;43,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 2 members;Problems of access with smartphone or tablet;39
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 2 members;Other problems;21,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 3 members;Total;4.318.206
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 3 members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 3 members;Difficulty with using it;64,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 3 members;Technical issues when using the website;68,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 3 members;Problems when using electronic signatures;42,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 3 members;Problems of access with smartphone or tablet;34,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 3 members;Other problems;20,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 4 members;Total;4.710.125
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 4 members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 4 members;Difficulty with using it;61,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 4 members;Technical issues when using the website;66,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 4 members;Problems when using electronic signatures;42,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 4 members;Problems of access with smartphone or tablet;39,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 4 members;Other problems;20,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 5 or more members;Total;1.671.636
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 5 or more members;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 5 or more members;Difficulty with using it;58,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 5 or more members;Technical issues when using the website;67,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 5 or more members;Problems when using electronic signatures;43,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 5 or more members;Problems of access with smartphone or tablet;41,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Size of the household: Households with 5 or more members;Other problems;18,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single-person household;Total;1.701.655
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single-person household;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single-person household;Difficulty with using it;66,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single-person household;Technical issues when using the website;69,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single-person household;Problems when using electronic signatures;47
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single-person household;Problems of access with smartphone or tablet;40,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single-person household;Other problems;24
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single parent living with a child;Total;1.806.284
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single parent living with a child;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single parent living with a child;Difficulty with using it;60,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single parent living with a child;Technical issues when using the website;68,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single parent living with a child;Problems when using electronic signatures;41,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single parent living with a child;Problems of access with smartphone or tablet;32,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Single parent living with a child;Other problems;19
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together without children;Total;2.480.739
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together without children;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together without children;Difficulty with using it;68,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together without children;Technical issues when using the website;65,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together without children;Problems when using electronic signatures;43,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together without children;Problems of access with smartphone or tablet;38,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together without children;Other problems;20,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together with children;Total;8.666.376
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together with children;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together with children;Difficulty with using it;62,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together with children;Technical issues when using the website;68,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together with children;Problems when using electronic signatures;42,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together with children;Problems of access with smartphone or tablet;39,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Couple living together with children;Other problems;20,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Other type of household;Total;1.751.552
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Other type of household;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Other type of household;Difficulty with using it;60,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Other type of household;Technical issues when using the website;64,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Other type of household;Problems when using electronic signatures;45,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Other type of household;Problems of access with smartphone or tablet;37,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Type of household: Other type of household;Other problems;20,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;7.476.408
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Difficulty with using it;66
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Technical issues when using the website;67,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems when using electronic signatures;44,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Problems of access with smartphone or tablet;38,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other problems;21,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;2.003.076
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Difficulty with using it;62,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Technical issues when using the website;63,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems when using electronic signatures;42
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Problems of access with smartphone or tablet;42,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Other problems;21,9
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;6.927.122
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Difficulty with using it;60,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Technical issues when using the website;68,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems when using electronic signatures;42,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Problems of access with smartphone or tablet;36,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Other problems;19,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Spanish;Total;14.007.398
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Spanish;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Spanish;Difficulty with using it;63,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Spanish;Technical issues when using the website;68,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Spanish;Problems when using electronic signatures;43,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Spanish;Problems of access with smartphone or tablet;38
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Spanish;Other problems;21,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Foreign;Total;2.399.209
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Foreign;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Foreign;Difficulty with using it;64,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Foreign;Technical issues when using the website;60,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Foreign;Problems when using electronic signatures;41,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Foreign;Problems of access with smartphone or tablet;41,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Nationality: Foreign;Other problems;17,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Very limited;Total;350.758
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Very limited;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Very limited;Difficulty with using it;67,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Very limited;Technical issues when using the website;65,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Very limited;Problems when using electronic signatures;51,3
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Very limited;Problems of access with smartphone or tablet;39,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Very limited;Other problems;32
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Limited, but not severely;Total;2.470.838
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Limited, but not severely;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Limited, but not severely;Difficulty with using it;70,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Limited, but not severely;Technical issues when using the website;69,6
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Limited, but not severely;Problems when using electronic signatures;48,7
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Limited, but not severely;Problems of access with smartphone or tablet;38,5
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Limited, but not severely;Other problems;26,8
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Not limited at all;Total;13.585.011
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Not limited at all;They have had some problem in using the services of the public administration in the last 12 months;100
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Not limited at all;Difficulty with using it;62,1
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Not limited at all;Technical issues when using the website;67,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Not limited at all;Problems when using electronic signatures;42,2
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Not limited at all;Problems of access with smartphone or tablet;38,4
Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Limitation of the activity: Not limited at all;Other problems;19,5