Reference population;Características socioeconómicas;Encountered problems;Total Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Total;29.207.048 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;56,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Difficulty with using it;35,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Technical issues when using the website;38 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Problems when using electronic signatures;24,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Problems of access with smartphone or tablet;21,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Other problems;11,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Total;189.125 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;They have had some problem in using the services of the public administration in the last 12 months;70,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Difficulty with using it;48,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Technical issues when using the website;48,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Problems when using electronic signatures;35,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Problems of access with smartphone or tablet;20,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Other problems;29,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Total;841.226 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;They have had some problem in using the services of the public administration in the last 12 months;64,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Difficulty with using it;40,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Technical issues when using the website;40 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Problems when using electronic signatures;27,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Problems of access with smartphone or tablet;17,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Other problems;14,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Total;5.842.049 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;62,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Difficulty with using it;42,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Technical issues when using the website;46,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Problems when using electronic signatures;30,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Problems of access with smartphone or tablet;19,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Other problems;11,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Total;7.793.127 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;61,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Difficulty with using it;37,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Technical issues when using the website;39,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Problems when using electronic signatures;22 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Problems of access with smartphone or tablet;25,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Other problems;12,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Total;4.412.677 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;They have had some problem in using the services of the public administration in the last 12 months;50,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Difficulty with using it;31,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Technical issues when using the website;34 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Problems when using electronic signatures;21,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Problems of access with smartphone or tablet;21,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Other problems;12,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Total;3.966.129 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;They have had some problem in using the services of the public administration in the last 12 months;49,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Difficulty with using it;30,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Technical issues when using the website;32 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Problems when using electronic signatures;22,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Problems of access with smartphone or tablet;18,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Other problems;11,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Total;5.782.206 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;They have had some problem in using the services of the public administration in the last 12 months;51,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Difficulty with using it;32,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Technical issues when using the website;34,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Problems when using electronic signatures;24,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Problems of access with smartphone or tablet;22 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Other problems;10,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Total;380.509 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;They have had some problem in using the services of the public administration in the last 12 months;53,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Difficulty with using it;34,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Technical issues when using the website;40,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Problems when using electronic signatures;21,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Problems of access with smartphone or tablet;23,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Other problems;13,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Total;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;They have had some problem in using the services of the public administration in the last 12 months;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Difficulty with using it;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Technical issues when using the website;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Problems when using electronic signatures;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Problems of access with smartphone or tablet;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Other problems;.. Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Total;18.837.863 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;54,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Difficulty with using it;34,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Technical issues when using the website;36,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Problems when using electronic signatures;23,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Problems of access with smartphone or tablet;22,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Other problems;12,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Total;2.876.132 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;62,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Difficulty with using it;37,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Technical issues when using the website;41,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Problems when using electronic signatures;28,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Problems of access with smartphone or tablet;19,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Other problems;10,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Total;2.815.941 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;They have had some problem in using the services of the public administration in the last 12 months;57,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Difficulty with using it;35 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Technical issues when using the website;38,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Problems when using electronic signatures;21,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Problems of access with smartphone or tablet;19 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Other problems;7,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Total;1.004.786 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;They have had some problem in using the services of the public administration in the last 12 months;65,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Difficulty with using it;43,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Technical issues when using the website;44,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Problems when using electronic signatures;27,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Problems of access with smartphone or tablet;22,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Other problems;11 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Total;2.933.201 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;They have had some problem in using the services of the public administration in the last 12 months;59,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Difficulty with using it;41,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Technical issues when using the website;40,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Problems when using electronic signatures;29,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Problems of access with smartphone or tablet;22,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Other problems;14,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Total;739.126 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;They have had some problem in using the services of the public administration in the last 12 months;53,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Difficulty with using it;40 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Technical issues when using the website;41,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Problems when using electronic signatures;17,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Problems of access with smartphone or tablet;22,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Other problems;11,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;13.661.715 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have had some problem in using the services of the public administration in the last 12 months;52,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficulty with using it;32,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Technical issues when using the website;33,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems when using electronic signatures;21,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems of access with smartphone or tablet;21,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Other problems;12 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.149.552 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have had some problem in using the services of the public administration in the last 12 months;61,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Difficulty with using it;38,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Technical issues when using the website;46,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems when using electronic signatures;31,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems of access with smartphone or tablet;25,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Other problems;17 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;1.164.004 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have had some problem in using the services of the public administration in the last 12 months;56,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Difficulty with using it;39 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Technical issues when using the website;39,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems when using electronic signatures;24,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems of access with smartphone or tablet;21,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Other problems;10,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;1.660.573 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have had some problem in using the services of the public administration in the last 12 months;57,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Difficulty with using it;37,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Technical issues when using the website;39,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems when using electronic signatures;27,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems of access with smartphone or tablet;21,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Other problems;9,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Total;202.020 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);They have had some problem in using the services of the public administration in the last 12 months;64,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Difficulty with using it;41,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Technical issues when using the website;47,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Problems when using electronic signatures;33,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Problems of access with smartphone or tablet;34,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Other problems;16,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Total;15.708.164 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;They have had some problem in using the services of the public administration in the last 12 months;53,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Difficulty with using it;33,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Technical issues when using the website;35,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Problems when using electronic signatures;23,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Problems of access with smartphone or tablet;21,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Other problems;12 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Total;3.129.699 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;They have had some problem in using the services of the public administration in the last 12 months;59,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Difficulty with using it;38,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Technical issues when using the website;40,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Problems when using electronic signatures;24,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Problems of access with smartphone or tablet;24,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Other problems;13,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Total;4.328.987 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;They have had some problem in using the services of the public administration in the last 12 months;55,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Difficulty with using it;35,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Technical issues when using the website;38,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Problems when using electronic signatures;22,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Problems of access with smartphone or tablet;19,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Other problems;11,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Total;14.508.876 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;They have had some problem in using the services of the public administration in the last 12 months;53,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Difficulty with using it;33,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Technical issues when using the website;35,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Problems when using electronic signatures;24,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Problems of access with smartphone or tablet;23,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Other problems;12,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Total;1.108.625 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;They have had some problem in using the services of the public administration in the last 12 months;42,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Difficulty with using it;21,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Technical issues when using the website;25,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Problems when using electronic signatures;18,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Problems of access with smartphone or tablet;21,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Other problems;11 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Total;17.729.239 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;They have had some problem in using the services of the public administration in the last 12 months;55 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Difficulty with using it;35 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Technical issues when using the website;37,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Problems when using electronic signatures;23,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Problems of access with smartphone or tablet;22,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Other problems;12,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Total;2.895.146 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;They have had some problem in using the services of the public administration in the last 12 months;65,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Difficulty with using it;42,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Technical issues when using the website;45 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Problems when using electronic signatures;29,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Problems of access with smartphone or tablet;22,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Other problems;10,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Total;3.429.511 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;They have had some problem in using the services of the public administration in the last 12 months;62,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Difficulty with using it;42,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Technical issues when using the website;42,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Problems when using electronic signatures;27,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Problems of access with smartphone or tablet;21 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Other problems;12,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Total;4.637.329 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;They have had some problem in using the services of the public administration in the last 12 months;61,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Difficulty with using it;39 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Technical issues when using the website;43,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Problems when using electronic signatures;27,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Problems of access with smartphone or tablet;21,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Other problems;10,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Total;6.986.212 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;They have had some problem in using the services of the public administration in the last 12 months;54 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Difficulty with using it;32,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Technical issues when using the website;35,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Problems when using electronic signatures;22,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Problems of access with smartphone or tablet;22,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Other problems;13,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Total;11.147.658 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;They have had some problem in using the services of the public administration in the last 12 months;51,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Difficulty with using it;32,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Technical issues when using the website;33,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Problems when using electronic signatures;22,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Problems of access with smartphone or tablet;21,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Other problems;11,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Total;111.192 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;They have had some problem in using the services of the public administration in the last 12 months;57,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Difficulty with using it;47,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Technical issues when using the website;51,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Problems when using electronic signatures;20,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Problems of access with smartphone or tablet;37,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Other problems;9,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Total;29.146.726 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;56,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Difficulty with using it;35,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Technical issues when using the website;38 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Problems when using electronic signatures;24,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Problems of access with smartphone or tablet;21,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Other problems;11,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Total;187.612 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;They have had some problem in using the services of the public administration in the last 12 months;71,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Difficulty with using it;49,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Technical issues when using the website;48,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Problems when using electronic signatures;35,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Problems of access with smartphone or tablet;21 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Less than primary;Other problems;29,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Total;825.747 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;They have had some problem in using the services of the public administration in the last 12 months;64,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Difficulty with using it;40,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Technical issues when using the website;40,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Problems when using electronic signatures;27,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Problems of access with smartphone or tablet;17,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Primary Education;Other problems;14,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Total;5.821.215 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;62,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Difficulty with using it;42,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Technical issues when using the website;46,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Problems when using electronic signatures;30 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Problems of access with smartphone or tablet;19,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: First stage Secondary Education;Other problems;11,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Total;7.775.911 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;61,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Difficulty with using it;37,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Technical issues when using the website;39,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Problems when using electronic signatures;22,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Problems of access with smartphone or tablet;25,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Second stage Secondary Education;Other problems;12,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Total;4.408.371 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;They have had some problem in using the services of the public administration in the last 12 months;50,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Difficulty with using it;31,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Technical issues when using the website;33,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Problems when using electronic signatures;21,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Problems of access with smartphone or tablet;21,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Advanced Vocational Education;Other problems;12,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Total;3.966.129 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;They have had some problem in using the services of the public administration in the last 12 months;49,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Difficulty with using it;30,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Technical issues when using the website;32 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Problems when using electronic signatures;22,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Problems of access with smartphone or tablet;18,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies and similar;Other problems;11,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Total;5.781.231 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;They have had some problem in using the services of the public administration in the last 12 months;51,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Difficulty with using it;32,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Technical issues when using the website;34,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Problems when using electronic signatures;24,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Problems of access with smartphone or tablet;22 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University studies, Master's and similar;Other problems;10,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Total;380.509 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;They have had some problem in using the services of the public administration in the last 12 months;53,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Difficulty with using it;34,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Technical issues when using the website;40,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Problems when using electronic signatures;21,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Problems of access with smartphone or tablet;23,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: University doctorate;Other problems;13,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Total;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;They have had some problem in using the services of the public administration in the last 12 months;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Difficulty with using it;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Technical issues when using the website;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Problems when using electronic signatures;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Problems of access with smartphone or tablet;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Studies completed: Others;Other problems;.. Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Total;18.827.920 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;54,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Difficulty with using it;34,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Technical issues when using the website;36,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Problems when using electronic signatures;23,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Problems of access with smartphone or tablet;22,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Employed economically active persons;Other problems;12,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Total;2.865.645 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;61,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Difficulty with using it;36,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Technical issues when using the website;41,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Problems when using electronic signatures;28,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Problems of access with smartphone or tablet;19,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Unemployed economically active persons;Other problems;10,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Total;2.815.941 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;They have had some problem in using the services of the public administration in the last 12 months;57,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Difficulty with using it;35 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Technical issues when using the website;38,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Problems when using electronic signatures;21,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Problems of access with smartphone or tablet;19 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Students;Other problems;7,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Total;1.004.339 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;They have had some problem in using the services of the public administration in the last 12 months;65,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Difficulty with using it;43,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Technical issues when using the website;44,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Problems when using electronic signatures;27,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Problems of access with smartphone or tablet;22,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Household chores;Other problems;11 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Total;2.895.639 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;They have had some problem in using the services of the public administration in the last 12 months;59,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Difficulty with using it;41,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Technical issues when using the website;41 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Problems when using electronic signatures;29,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Problems of access with smartphone or tablet;22,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Inactive population: Pensioners;Other problems;14,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Total;737.242 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;They have had some problem in using the services of the public administration in the last 12 months;53,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Difficulty with using it;39,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Technical issues when using the website;40,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Problems when using electronic signatures;17,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Problems of access with smartphone or tablet;22,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Employment situation: Other employment situation;Other problems;11,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;13.654.513 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have had some problem in using the services of the public administration in the last 12 months;52,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficulty with using it;32,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Technical issues when using the website;33,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems when using electronic signatures;21,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems of access with smartphone or tablet;21,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Other problems;12 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;2.149.552 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have had some problem in using the services of the public administration in the last 12 months;61,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Difficulty with using it;38,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Technical issues when using the website;46,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems when using electronic signatures;31,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems of access with smartphone or tablet;25,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Other problems;17 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;1.164.004 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have had some problem in using the services of the public administration in the last 12 months;56,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Difficulty with using it;39 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Technical issues when using the website;39,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems when using electronic signatures;24,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems of access with smartphone or tablet;21,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed with employees;Other problems;10,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;1.660.573 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have had some problem in using the services of the public administration in the last 12 months;57,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Difficulty with using it;37,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Technical issues when using the website;39,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems when using electronic signatures;27,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems of access with smartphone or tablet;21,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Self-employed without employees;Other problems;9,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Total;199.279 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);They have had some problem in using the services of the public administration in the last 12 months;65,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Difficulty with using it;42,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Technical issues when using the website;48,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Problems when using electronic signatures;34,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Problems of access with smartphone or tablet;35,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Other problems;17,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Total;15.698.221 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;They have had some problem in using the services of the public administration in the last 12 months;53,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Difficulty with using it;33,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Technical issues when using the website;35,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Problems when using electronic signatures;23,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Problems of access with smartphone or tablet;21,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Full-time;Other problems;12 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Total;3.129.699 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;They have had some problem in using the services of the public administration in the last 12 months;59,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Difficulty with using it;38,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Technical issues when using the website;40,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Problems when using electronic signatures;24,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Problems of access with smartphone or tablet;24,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Professional working pattern (in main job): Part-time;Other problems;13,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Total;4.323.473 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;They have had some problem in using the services of the public administration in the last 12 months;56 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Difficulty with using it;35,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Technical issues when using the website;38,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Problems when using electronic signatures;22,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Problems of access with smartphone or tablet;19,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Manual;Other problems;11,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Total;14.504.447 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;They have had some problem in using the services of the public administration in the last 12 months;53,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Difficulty with using it;33,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Technical issues when using the website;35,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Problems when using electronic signatures;24,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Problems of access with smartphone or tablet;23,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Non-manual;Other problems;12,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Total;1.108.625 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;They have had some problem in using the services of the public administration in the last 12 months;42,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Difficulty with using it;21,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Technical issues when using the website;25,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Problems when using electronic signatures;18,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Problems of access with smartphone or tablet;21,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: ICT workers;Other problems;11 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Total;17.719.295 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;They have had some problem in using the services of the public administration in the last 12 months;55,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Difficulty with using it;35 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Technical issues when using the website;37,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Problems when using electronic signatures;23,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Problems of access with smartphone or tablet;22,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Main occupation: Other workers;Other problems;12,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Total;2.881.526 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;They have had some problem in using the services of the public administration in the last 12 months;65,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Difficulty with using it;42,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Technical issues when using the website;45 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Problems when using electronic signatures;29 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Problems of access with smartphone or tablet;22,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income: Less than 1,200 Euros;Other problems;10,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Total;3.423.125 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;They have had some problem in using the services of the public administration in the last 12 months;62,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Difficulty with using it;42 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Technical issues when using the website;42,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Problems when using electronic signatures;27,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Problems of access with smartphone or tablet;21 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Other problems;12,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Total;4.616.473 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;They have had some problem in using the services of the public administration in the last 12 months;61,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Difficulty with using it;38,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Technical issues when using the website;43,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Problems when using electronic signatures;27,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Problems of access with smartphone or tablet;21,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Other problems;10,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Total;6.974.336 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;They have had some problem in using the services of the public administration in the last 12 months;54,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Difficulty with using it;32,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Technical issues when using the website;35,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Problems when using electronic signatures;22,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Problems of access with smartphone or tablet;22,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Other problems;13,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Total;11.140.073 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;They have had some problem in using the services of the public administration in the last 12 months;51,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Difficulty with using it;32,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Technical issues when using the website;33,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Problems when using electronic signatures;22,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Problems of access with smartphone or tablet;21,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income 3,900 euros or more;Other problems;11,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Total;111.192 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;They have had some problem in using the services of the public administration in the last 12 months;57,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Difficulty with using it;47,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Technical issues when using the website;51,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Problems when using electronic signatures;20,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Problems of access with smartphone or tablet;37,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Net household monthly income DK/NA;Other problems;9,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Total;16.444.214 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Difficulty with using it;63,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Technical issues when using the website;67,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Problems when using electronic signatures;43,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Problems of access with smartphone or tablet;38,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Total Persons;Other problems;20,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Total;134.009 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Difficulty with using it;68,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Technical issues when using the website;68,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Problems when using electronic signatures;49,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Problems of access with smartphone or tablet;29,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Less than primary;Other problems;41,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Total;539.787 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Difficulty with using it;63,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Technical issues when using the website;62,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Problems when using electronic signatures;43 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Problems of access with smartphone or tablet;27,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Primary Education;Other problems;23 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Total;3.629.829 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Difficulty with using it;67,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Technical issues when using the website;74,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Problems when using electronic signatures;48,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Problems of access with smartphone or tablet;31,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: First stage Secondary Education;Other problems;18,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Total;4.791.561 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Difficulty with using it;60,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Technical issues when using the website;63,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Problems when using electronic signatures;35,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Problems of access with smartphone or tablet;40,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Second stage Secondary Education;Other problems;19,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Total;2.215.216 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Difficulty with using it;63,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Technical issues when using the website;67,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Problems when using electronic signatures;43 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Problems of access with smartphone or tablet;42,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Advanced Vocational Education;Other problems;24,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Total;1.963.001 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Difficulty with using it;62,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Technical issues when using the website;64,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Problems when using electronic signatures;45,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Problems of access with smartphone or tablet;37,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies and similar;Other problems;23,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Total;2.965.643 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Difficulty with using it;62,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Technical issues when using the website;67,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Problems when using electronic signatures;48,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Problems of access with smartphone or tablet;42,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University studies, Master's and similar;Other problems;19,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Total;205.169 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Difficulty with using it;63,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Technical issues when using the website;74,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Problems when using electronic signatures;40,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Problems of access with smartphone or tablet;43,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: University doctorate;Other problems;25,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Total;.. Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Others;They have had some problem in using the services of the public administration in the last 12 months;.. Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Difficulty with using it;.. Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Technical issues when using the website;.. Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Problems when using electronic signatures;.. Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Problems of access with smartphone or tablet;.. Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Studies completed: Others;Other problems;.. Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Total;10.232.601 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Difficulty with using it;62,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Technical issues when using the website;67,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Problems when using electronic signatures;43,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Problems of access with smartphone or tablet;40,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Employed economically active persons;Other problems;22,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Total;1.784.745 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Difficulty with using it;59,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Technical issues when using the website;67,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Problems when using electronic signatures;46,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Problems of access with smartphone or tablet;31,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Unemployed economically active persons;Other problems;16,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Total;1.631.543 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Difficulty with using it;60,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Technical issues when using the website;65,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Problems when using electronic signatures;36,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Problems of access with smartphone or tablet;32,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Students;Other problems;12,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Total;662.046 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Difficulty with using it;65,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Technical issues when using the website;68,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Problems when using electronic signatures;41,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Problems of access with smartphone or tablet;33,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Household chores;Other problems;16,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Total;1.735.221 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Difficulty with using it;70 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Technical issues when using the website;69,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Problems when using electronic signatures;49,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Problems of access with smartphone or tablet;37,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Inactive population: Pensioners;Other problems;24,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Total;398.057 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Difficulty with using it;74,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Technical issues when using the website;76,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Problems when using electronic signatures;33 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Problems of access with smartphone or tablet;42,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Employment situation: Other employment situation;Other problems;20,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;7.179.015 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficulty with using it;62 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Technical issues when using the website;64,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems when using electronic signatures;41,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems of access with smartphone or tablet;41 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Other problems;22,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;1.319.262 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Difficulty with using it;62,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Technical issues when using the website;76,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems when using electronic signatures;51,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems of access with smartphone or tablet;41,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Other problems;27,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;656.134 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Difficulty with using it;69,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Technical issues when using the website;70,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems when using electronic signatures;44,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems of access with smartphone or tablet;38,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed with employees;Other problems;19,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;948.020 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Difficulty with using it;65,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Technical issues when using the website;69,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems when using electronic signatures;48,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems of access with smartphone or tablet;37,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Self-employed without employees;Other problems;16,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Total;130.171 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Difficulty with using it;64,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Technical issues when using the website;74,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Problems when using electronic signatures;52,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Problems of access with smartphone or tablet;54,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Other problems;26,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Total;8.370.494 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Difficulty with using it;62,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Technical issues when using the website;66,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Problems when using electronic signatures;44,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Problems of access with smartphone or tablet;40,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Full-time;Other problems;22,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Total;1.862.107 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Difficulty with using it;64,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Technical issues when using the website;68,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Problems when using electronic signatures;40,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Problems of access with smartphone or tablet;40,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Professional working pattern (in main job): Part-time;Other problems;23,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Total;2.421.200 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Difficulty with using it;63,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Technical issues when using the website;68,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Problems when using electronic signatures;39,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Problems of access with smartphone or tablet;34,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Manual;Other problems;21,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Total;7.811.402 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Difficulty with using it;62,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Technical issues when using the website;66,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Problems when using electronic signatures;44,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Problems of access with smartphone or tablet;42,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Non-manual;Other problems;23,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Total;472.962 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Difficulty with using it;49,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Technical issues when using the website;59,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Problems when using electronic signatures;44,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Problems of access with smartphone or tablet;49,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: ICT workers;Other problems;25,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Total;9.759.640 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Difficulty with using it;63,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Technical issues when using the website;67,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Problems when using electronic signatures;43,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Problems of access with smartphone or tablet;40,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Main occupation: Other workers;Other problems;22,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Total;1.894.191 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Difficulty with using it;65,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Technical issues when using the website;68,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Problems when using electronic signatures;44,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Problems of access with smartphone or tablet;34,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income: Less than 1,200 Euros;Other problems;16,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Total;2.145.676 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Difficulty with using it;67,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Technical issues when using the website;68,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Problems when using electronic signatures;44 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Problems of access with smartphone or tablet;33,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Other problems;19,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Total;2.835.869 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Difficulty with using it;63,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Technical issues when using the website;71,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Problems when using electronic signatures;45 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Problems of access with smartphone or tablet;34,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Other problems;17,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Total;3.775.264 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Difficulty with using it;59,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Technical issues when using the website;65,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Problems when using electronic signatures;41,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Problems of access with smartphone or tablet;41,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Other problems;24,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Total;5.729.085 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Difficulty with using it;63,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Technical issues when using the website;66 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Problems when using electronic signatures;43,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Problems of access with smartphone or tablet;41 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income 3,900 euros or more;Other problems;22,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Total;64.129 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Difficulty with using it;82,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Technical issues when using the website;89,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Problems when using electronic signatures;35,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Problems of access with smartphone or tablet;65,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Net household monthly income DK/NA;Other problems;17,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Total;16.406.607 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Difficulty with using it;63,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Technical issues when using the website;67,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Problems when using electronic signatures;43,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Problems of access with smartphone or tablet;38,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Total Persons;Other problems;20,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Less than primary;Total;134.009 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Less than primary;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Less than primary;Difficulty with using it;68,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Less than primary;Technical issues when using the website;68,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Less than primary;Problems when using electronic signatures;49,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Less than primary;Problems of access with smartphone or tablet;29,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Less than primary;Other problems;41,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Primary Education;Total;532.909 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Primary Education;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Primary Education;Difficulty with using it;63,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Primary Education;Technical issues when using the website;62,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Primary Education;Problems when using electronic signatures;42,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Primary Education;Problems of access with smartphone or tablet;27,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Primary Education;Other problems;22,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: First stage Secondary Education;Total;3.613.471 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: First stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: First stage Secondary Education;Difficulty with using it;67,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: First stage Secondary Education;Technical issues when using the website;74,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: First stage Secondary Education;Problems when using electronic signatures;48,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: First stage Secondary Education;Problems of access with smartphone or tablet;31,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: First stage Secondary Education;Other problems;18,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Second stage Secondary Education;Total;4.781.494 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Second stage Secondary Education;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Second stage Secondary Education;Difficulty with using it;60,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Second stage Secondary Education;Technical issues when using the website;63,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Second stage Secondary Education;Problems when using electronic signatures;35,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Second stage Secondary Education;Problems of access with smartphone or tablet;40,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Second stage Secondary Education;Other problems;19,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Advanced Vocational Education;Total;2.210.911 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Advanced Vocational Education;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Advanced Vocational Education;Difficulty with using it;63,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Advanced Vocational Education;Technical issues when using the website;67,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Advanced Vocational Education;Problems when using electronic signatures;43,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Advanced Vocational Education;Problems of access with smartphone or tablet;42,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Advanced Vocational Education;Other problems;24,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies and similar;Total;1.963.001 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies and similar;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies and similar;Difficulty with using it;62,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies and similar;Technical issues when using the website;64,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies and similar;Problems when using electronic signatures;45,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies and similar;Problems of access with smartphone or tablet;37,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies and similar;Other problems;23,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies, Master's and similar;Total;2.965.643 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies, Master's and similar;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies, Master's and similar;Difficulty with using it;62,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies, Master's and similar;Technical issues when using the website;67,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies, Master's and similar;Problems when using electronic signatures;48,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies, Master's and similar;Problems of access with smartphone or tablet;42,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University studies, Master's and similar;Other problems;19,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University doctorate;Total;205.169 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University doctorate;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University doctorate;Difficulty with using it;63,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University doctorate;Technical issues when using the website;74,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University doctorate;Problems when using electronic signatures;40,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University doctorate;Problems of access with smartphone or tablet;43,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: University doctorate;Other problems;25,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Others;Total;.. Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Others;They have had some problem in using the services of the public administration in the last 12 months;.. Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Others;Difficulty with using it;.. Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Others;Technical issues when using the website;.. Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Others;Problems when using electronic signatures;.. Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Others;Problems of access with smartphone or tablet;.. Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Studies completed: Others;Other problems;.. Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Employed economically active persons;Total;10.230.913 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Employed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Employed economically active persons;Difficulty with using it;62,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Employed economically active persons;Technical issues when using the website;67,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Employed economically active persons;Problems when using electronic signatures;43,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Employed economically active persons;Problems of access with smartphone or tablet;40,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Employed economically active persons;Other problems;22,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Unemployed economically active persons;Total;1.774.259 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Unemployed economically active persons;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Unemployed economically active persons;Difficulty with using it;59,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Unemployed economically active persons;Technical issues when using the website;67,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Unemployed economically active persons;Problems when using electronic signatures;46,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Unemployed economically active persons;Problems of access with smartphone or tablet;31,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Unemployed economically active persons;Other problems;16,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Students;Total;1.631.543 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Students;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Students;Difficulty with using it;60,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Students;Technical issues when using the website;65,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Students;Problems when using electronic signatures;36,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Students;Problems of access with smartphone or tablet;32,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Students;Other problems;12,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Household chores;Total;662.046 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Household chores;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Household chores;Difficulty with using it;65,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Household chores;Technical issues when using the website;68,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Household chores;Problems when using electronic signatures;41,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Household chores;Problems of access with smartphone or tablet;33,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Household chores;Other problems;16,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Pensioners;Total;1.711.672 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Pensioners;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Pensioners;Difficulty with using it;69,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Pensioners;Technical issues when using the website;69,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Pensioners;Problems when using electronic signatures;49,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Pensioners;Problems of access with smartphone or tablet;37,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Inactive population: Pensioners;Other problems;23,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Other employment situation;Total;396.173 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Other employment situation;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Other employment situation;Difficulty with using it;74,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Other employment situation;Technical issues when using the website;76,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Other employment situation;Problems when using electronic signatures;32,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Other employment situation;Problems of access with smartphone or tablet;42,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Employment situation: Other employment situation;Other problems;21 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;7.177.327 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficulty with using it;62 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Technical issues when using the website;64,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems when using electronic signatures;41,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems of access with smartphone or tablet;41 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Other problems;22,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;1.319.262 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Difficulty with using it;62,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Technical issues when using the website;76,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems when using electronic signatures;51,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems of access with smartphone or tablet;41,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Temporary workers employed by someone else;Other problems;27,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed with employees;Total;656.134 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed with employees;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed with employees;Difficulty with using it;69,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed with employees;Technical issues when using the website;70,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems when using electronic signatures;44,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed with employees;Problems of access with smartphone or tablet;38,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed with employees;Other problems;19,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed without employees;Total;948.020 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed without employees;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed without employees;Difficulty with using it;65,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed without employees;Technical issues when using the website;69,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems when using electronic signatures;48,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed without employees;Problems of access with smartphone or tablet;37,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Self-employed without employees;Other problems;16,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Total;130.171 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Difficulty with using it;64,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Technical issues when using the website;74,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Problems when using electronic signatures;52,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Problems of access with smartphone or tablet;54,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional Situation (in main job): Family help (without stipulated salary);Other problems;26,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Full-time;Total;8.368.806 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Full-time;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Full-time;Difficulty with using it;62,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Full-time;Technical issues when using the website;66,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Full-time;Problems when using electronic signatures;44,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Full-time;Problems of access with smartphone or tablet;40,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Full-time;Other problems;22,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Part-time;Total;1.862.107 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Part-time;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Part-time;Difficulty with using it;64,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Part-time;Technical issues when using the website;68,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Part-time;Problems when using electronic signatures;40,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Part-time;Problems of access with smartphone or tablet;40,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Professional working pattern (in main job): Part-time;Other problems;23,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Manual;Total;2.421.200 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Manual;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Manual;Difficulty with using it;63,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Manual;Technical issues when using the website;68,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Manual;Problems when using electronic signatures;39,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Manual;Problems of access with smartphone or tablet;34,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Manual;Other problems;21,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Non-manual;Total;7.809.714 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Non-manual;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Non-manual;Difficulty with using it;62,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Non-manual;Technical issues when using the website;66,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Non-manual;Problems when using electronic signatures;44,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Non-manual;Problems of access with smartphone or tablet;42,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Non-manual;Other problems;23,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: ICT workers;Total;472.962 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: ICT workers;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: ICT workers;Difficulty with using it;49,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: ICT workers;Technical issues when using the website;59,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: ICT workers;Problems when using electronic signatures;44,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: ICT workers;Problems of access with smartphone or tablet;49,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: ICT workers;Other problems;25,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Other workers;Total;9.757.952 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Other workers;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Other workers;Difficulty with using it;63,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Other workers;Technical issues when using the website;67,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Other workers;Problems when using electronic signatures;43,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Other workers;Problems of access with smartphone or tablet;40,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Main occupation: Other workers;Other problems;22,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income: Less than 1,200 Euros;Total;1.880.995 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income: Less than 1,200 Euros;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income: Less than 1,200 Euros;Difficulty with using it;65,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income: Less than 1,200 Euros;Technical issues when using the website;69 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income: Less than 1,200 Euros;Problems when using electronic signatures;44,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income: Less than 1,200 Euros;Problems of access with smartphone or tablet;34,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income: Less than 1,200 Euros;Other problems;16 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Total;2.139.290 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Difficulty with using it;67,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Technical issues when using the website;68,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Problems when using electronic signatures;44,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Problems of access with smartphone or tablet;33,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,200 to less than 1,900;Other problems;19,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Total;2.822.681 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Difficulty with using it;63,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Technical issues when using the website;71,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Problems when using electronic signatures;45 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Problems of access with smartphone or tablet;34,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 1,900 to less than 2,700;Other problems;17,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Total;3.773.968 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Difficulty with using it;59,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Technical issues when using the website;65,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Problems when using electronic signatures;41,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Problems of access with smartphone or tablet;41,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income : From 2,700 to less than 3,900;Other problems;24,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income 3,900 euros or more;Total;5.725.544 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income 3,900 euros or more;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income 3,900 euros or more;Difficulty with using it;63,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income 3,900 euros or more;Technical issues when using the website;66 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income 3,900 euros or more;Problems when using electronic signatures;43,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income 3,900 euros or more;Problems of access with smartphone or tablet;41 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income 3,900 euros or more;Other problems;22,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income DK/NA;Total;64.129 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income DK/NA;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income DK/NA;Difficulty with using it;82,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income DK/NA;Technical issues when using the website;89,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income DK/NA;Problems when using electronic signatures;35,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income DK/NA;Problems of access with smartphone or tablet;65,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Net household monthly income DK/NA;Other problems;17,1