Reference population;Autonomous City and Community;Type of contact;Total
Total Persons;National Total;Total;36.663.412
Total Persons;National Total;Use of one or more websites or apps of public administration agencies;79,7
Total Persons;National Total;Downloading or printing an official form;45,5
Total Persons;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);58,8
Total Persons;National Total;Online filing of tax returns in person;38,2
Total Persons;National Total;Performing an interaction related to access to information;61,5
Total Persons;National Total;Information:  Access to stored personal data (pension, employment history, etc.);50,9
Total Persons;National Total;Information: Access to data bases or public records (cadastral records, company information, etc.);27,3
Total Persons;National Total;Information: Access to obtain information (services, loans, tax, etc.);47,3
Total Persons;National Total;Performing an interaction related to obtaining documents;39,8
Total Persons;National Total;Documentation: request an official document or certificate (birth, residence, etc.);28,5
Total Persons;National Total;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,7
Total Persons;National Total;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3
Total Persons;National Total;Average of types of contact with public administration agencies;3,3
Total Persons;Andalucía;Total;6.535.565
Total Persons;Andalucía;Use of one or more websites or apps of public administration agencies;76,6
Total Persons;Andalucía;Downloading or printing an official form;45,4
Total Persons;Andalucía;Arranging an appointment or booking (of an activity, medical care, etc.);58,8
Total Persons;Andalucía;Online filing of tax returns in person;35,7
Total Persons;Andalucía;Performing an interaction related to access to information;58,6
Total Persons;Andalucía;Information:  Access to stored personal data (pension, employment history, etc.);50,4
Total Persons;Andalucía;Information: Access to data bases or public records (cadastral records, company information, etc.);26
Total Persons;Andalucía;Information: Access to obtain information (services, loans, tax, etc.);45,2
Total Persons;Andalucía;Performing an interaction related to obtaining documents;41,5
Total Persons;Andalucía;Documentation: request an official document or certificate (birth, residence, etc.);26,2
Total Persons;Andalucía;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,3
Total Persons;Andalucía;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4
Total Persons;Andalucía;Average of types of contact with public administration agencies;3,2
Total Persons;Aragón;Total;995.748
Total Persons;Aragón;Use of one or more websites or apps of public administration agencies;82,7
Total Persons;Aragón;Downloading or printing an official form;42,2
Total Persons;Aragón;Arranging an appointment or booking (of an activity, medical care, etc.);57,4
Total Persons;Aragón;Online filing of tax returns in person;37,3
Total Persons;Aragón;Performing an interaction related to access to information;61,4
Total Persons;Aragón;Information:  Access to stored personal data (pension, employment history, etc.);51,9
Total Persons;Aragón;Information: Access to data bases or public records (cadastral records, company information, etc.);22,8
Total Persons;Aragón;Information: Access to obtain information (services, loans, tax, etc.);45,5
Total Persons;Aragón;Performing an interaction related to obtaining documents;34
Total Persons;Aragón;Documentation: request an official document or certificate (birth, residence, etc.);23,2
Total Persons;Aragón;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,8
Total Persons;Aragón;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,4
Total Persons;Aragón;Average of types of contact with public administration agencies;3
Total Persons;Asturias, Principado de;Total;755.000
Total Persons;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;76,6
Total Persons;Asturias, Principado de;Downloading or printing an official form;45,9
Total Persons;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);46,4
Total Persons;Asturias, Principado de;Online filing of tax returns in person;36,2
Total Persons;Asturias, Principado de;Performing an interaction related to access to information;56,5
Total Persons;Asturias, Principado de;Information:  Access to stored personal data (pension, employment history, etc.);44,1
Total Persons;Asturias, Principado de;Information: Access to data bases or public records (cadastral records, company information, etc.);24,8
Total Persons;Asturias, Principado de;Information: Access to obtain information (services, loans, tax, etc.);41,6
Total Persons;Asturias, Principado de;Performing an interaction related to obtaining documents;30,4
Total Persons;Asturias, Principado de;Documentation: request an official document or certificate (birth, residence, etc.);22
Total Persons;Asturias, Principado de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);13,1
Total Persons;Asturias, Principado de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,4
Total Persons;Asturias, Principado de;Average of types of contact with public administration agencies;2,8
Total Persons;Balears, Illes;Total;953.213
Total Persons;Balears, Illes;Use of one or more websites or apps of public administration agencies;79,9
Total Persons;Balears, Illes;Downloading or printing an official form;46,8
Total Persons;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);54,3
Total Persons;Balears, Illes;Online filing of tax returns in person;36,6
Total Persons;Balears, Illes;Performing an interaction related to access to information;61,1
Total Persons;Balears, Illes;Information:  Access to stored personal data (pension, employment history, etc.);48,6
Total Persons;Balears, Illes;Information: Access to data bases or public records (cadastral records, company information, etc.);26,7
Total Persons;Balears, Illes;Information: Access to obtain information (services, loans, tax, etc.);46,5
Total Persons;Balears, Illes;Performing an interaction related to obtaining documents;41,6
Total Persons;Balears, Illes;Documentation: request an official document or certificate (birth, residence, etc.);32
Total Persons;Balears, Illes;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19
Total Persons;Balears, Illes;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1
Total Persons;Balears, Illes;Average of types of contact with public administration agencies;3,2
Total Persons;Canarias;Total;1.774.885
Total Persons;Canarias;Use of one or more websites or apps of public administration agencies;81,9
Total Persons;Canarias;Downloading or printing an official form;45,9
Total Persons;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);62,4
Total Persons;Canarias;Online filing of tax returns in person;34,2
Total Persons;Canarias;Performing an interaction related to access to information;61,8
Total Persons;Canarias;Information:  Access to stored personal data (pension, employment history, etc.);54,2
Total Persons;Canarias;Information: Access to data bases or public records (cadastral records, company information, etc.);25,5
Total Persons;Canarias;Information: Access to obtain information (services, loans, tax, etc.);45,3
Total Persons;Canarias;Performing an interaction related to obtaining documents;45,7
Total Persons;Canarias;Documentation: request an official document or certificate (birth, residence, etc.);36,1
Total Persons;Canarias;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,2
Total Persons;Canarias;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3
Total Persons;Canarias;Average of types of contact with public administration agencies;3,3
Total Persons;Cantabria;Total;444.704
Total Persons;Cantabria;Use of one or more websites or apps of public administration agencies;74,3
Total Persons;Cantabria;Downloading or printing an official form;41,4
Total Persons;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);51,8
Total Persons;Cantabria;Online filing of tax returns in person;36,7
Total Persons;Cantabria;Performing an interaction related to access to information;57,1
Total Persons;Cantabria;Information:  Access to stored personal data (pension, employment history, etc.);44,2
Total Persons;Cantabria;Information: Access to data bases or public records (cadastral records, company information, etc.);25,4
Total Persons;Cantabria;Information: Access to obtain information (services, loans, tax, etc.);45
Total Persons;Cantabria;Performing an interaction related to obtaining documents;34,2
Total Persons;Cantabria;Documentation: request an official document or certificate (birth, residence, etc.);22,9
Total Persons;Cantabria;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,4
Total Persons;Cantabria;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,5
Total Persons;Cantabria;Average of types of contact with public administration agencies;2,9
Total Persons;Castilla y León;Total;1.752.324
Total Persons;Castilla y León;Use of one or more websites or apps of public administration agencies;75,6
Total Persons;Castilla y León;Downloading or printing an official form;39,5
Total Persons;Castilla y León;Arranging an appointment or booking (of an activity, medical care, etc.);56,6
Total Persons;Castilla y León;Online filing of tax returns in person;36
Total Persons;Castilla y León;Performing an interaction related to access to information;56,7
Total Persons;Castilla y León;Information:  Access to stored personal data (pension, employment history, etc.);44,2
Total Persons;Castilla y León;Information: Access to data bases or public records (cadastral records, company information, etc.);25,3
Total Persons;Castilla y León;Information: Access to obtain information (services, loans, tax, etc.);44,1
Total Persons;Castilla y León;Performing an interaction related to obtaining documents;31,4
Total Persons;Castilla y León;Documentation: request an official document or certificate (birth, residence, etc.);21,5
Total Persons;Castilla y León;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,5
Total Persons;Castilla y León;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,1
Total Persons;Castilla y León;Average of types of contact with public administration agencies;2,9
Total Persons;Castilla-La Mancha;Total;1.575.515
Total Persons;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;75,1
Total Persons;Castilla-La Mancha;Downloading or printing an official form;37,6
Total Persons;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);55,2
Total Persons;Castilla-La Mancha;Online filing of tax returns in person;34
Total Persons;Castilla-La Mancha;Performing an interaction related to access to information;54,7
Total Persons;Castilla-La Mancha;Information:  Access to stored personal data (pension, employment history, etc.);44
Total Persons;Castilla-La Mancha;Information: Access to data bases or public records (cadastral records, company information, etc.);22,6
Total Persons;Castilla-La Mancha;Information: Access to obtain information (services, loans, tax, etc.);40,5
Total Persons;Castilla-La Mancha;Performing an interaction related to obtaining documents;38,2
Total Persons;Castilla-La Mancha;Documentation: request an official document or certificate (birth, residence, etc.);24
Total Persons;Castilla-La Mancha;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,4
Total Persons;Castilla-La Mancha;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,8
Total Persons;Castilla-La Mancha;Average of types of contact with public administration agencies;2,9
Total Persons;Cataluña;Total;6.035.525
Total Persons;Cataluña;Use of one or more websites or apps of public administration agencies;83,2
Total Persons;Cataluña;Downloading or printing an official form;47
Total Persons;Cataluña;Arranging an appointment or booking (of an activity, medical care, etc.);58,8
Total Persons;Cataluña;Online filing of tax returns in person;40,3
Total Persons;Cataluña;Performing an interaction related to access to information;66,6
Total Persons;Cataluña;Information:  Access to stored personal data (pension, employment history, etc.);55,3
Total Persons;Cataluña;Information: Access to data bases or public records (cadastral records, company information, etc.);32,2
Total Persons;Cataluña;Information: Access to obtain information (services, loans, tax, etc.);50,6
Total Persons;Cataluña;Performing an interaction related to obtaining documents;40,2
Total Persons;Cataluña;Documentation: request an official document or certificate (birth, residence, etc.);29,6
Total Persons;Cataluña;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,7
Total Persons;Cataluña;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,3
Total Persons;Cataluña;Average of types of contact with public administration agencies;3,4
Total Persons;Comunitat Valenciana;Total;4.038.262
Total Persons;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;80,1
Total Persons;Comunitat Valenciana;Downloading or printing an official form;44,7
Total Persons;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);60
Total Persons;Comunitat Valenciana;Online filing of tax returns in person;35,2
Total Persons;Comunitat Valenciana;Performing an interaction related to access to information;59,7
Total Persons;Comunitat Valenciana;Information:  Access to stored personal data (pension, employment history, etc.);46
Total Persons;Comunitat Valenciana;Information: Access to data bases or public records (cadastral records, company information, etc.);25,3
Total Persons;Comunitat Valenciana;Information: Access to obtain information (services, loans, tax, etc.);46,9
Total Persons;Comunitat Valenciana;Performing an interaction related to obtaining documents;40,6
Total Persons;Comunitat Valenciana;Documentation: request an official document or certificate (birth, residence, etc.);30,2
Total Persons;Comunitat Valenciana;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,7
Total Persons;Comunitat Valenciana;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,5
Total Persons;Comunitat Valenciana;Average of types of contact with public administration agencies;3,2
Total Persons;Extremadura;Total;788.228
Total Persons;Extremadura;Use of one or more websites or apps of public administration agencies;70,3
Total Persons;Extremadura;Downloading or printing an official form;44,5
Total Persons;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);51,1
Total Persons;Extremadura;Online filing of tax returns in person;34,3
Total Persons;Extremadura;Performing an interaction related to access to information;54,3
Total Persons;Extremadura;Information:  Access to stored personal data (pension, employment history, etc.);47,3
Total Persons;Extremadura;Information: Access to data bases or public records (cadastral records, company information, etc.);23,8
Total Persons;Extremadura;Information: Access to obtain information (services, loans, tax, etc.);41,6
Total Persons;Extremadura;Performing an interaction related to obtaining documents;34,5
Total Persons;Extremadura;Documentation: request an official document or certificate (birth, residence, etc.);22,5
Total Persons;Extremadura;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,2
Total Persons;Extremadura;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Total Persons;Extremadura;Average of types of contact with public administration agencies;2,9
Total Persons;Galicia;Total;1.990.151
Total Persons;Galicia;Use of one or more websites or apps of public administration agencies;76,5
Total Persons;Galicia;Downloading or printing an official form;41,9
Total Persons;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);60,1
Total Persons;Galicia;Online filing of tax returns in person;32,7
Total Persons;Galicia;Performing an interaction related to access to information;59,2
Total Persons;Galicia;Information:  Access to stored personal data (pension, employment history, etc.);48,1
Total Persons;Galicia;Information: Access to data bases or public records (cadastral records, company information, etc.);28,8
Total Persons;Galicia;Information: Access to obtain information (services, loans, tax, etc.);44
Total Persons;Galicia;Performing an interaction related to obtaining documents;36,2
Total Persons;Galicia;Documentation: request an official document or certificate (birth, residence, etc.);25,8
Total Persons;Galicia;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,2
Total Persons;Galicia;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,8
Total Persons;Galicia;Average of types of contact with public administration agencies;3,1
Total Persons;Madrid, Comunidad de;Total;5.328.432
Total Persons;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;84,1
Total Persons;Madrid, Comunidad de;Downloading or printing an official form;53,1
Total Persons;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);62,6
Total Persons;Madrid, Comunidad de;Online filing of tax returns in person;48,9
Total Persons;Madrid, Comunidad de;Performing an interaction related to access to information;68,8
Total Persons;Madrid, Comunidad de;Information:  Access to stored personal data (pension, employment history, etc.);58,4
Total Persons;Madrid, Comunidad de;Information: Access to data bases or public records (cadastral records, company information, etc.);30,5
Total Persons;Madrid, Comunidad de;Information: Access to obtain information (services, loans, tax, etc.);55,5
Total Persons;Madrid, Comunidad de;Performing an interaction related to obtaining documents;43,2
Total Persons;Madrid, Comunidad de;Documentation: request an official document or certificate (birth, residence, etc.);33,1
Total Persons;Madrid, Comunidad de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23
Total Persons;Madrid, Comunidad de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,4
Total Persons;Madrid, Comunidad de;Average of types of contact with public administration agencies;3,7
Total Persons;Murcia, Región de;Total;1.178.452
Total Persons;Murcia, Región de;Use of one or more websites or apps of public administration agencies;77,5
Total Persons;Murcia, Región de;Downloading or printing an official form;42,2
Total Persons;Murcia, Región de;Arranging an appointment or booking (of an activity, medical care, etc.);61,6
Total Persons;Murcia, Región de;Online filing of tax returns in person;30,5
Total Persons;Murcia, Región de;Performing an interaction related to access to information;57,4
Total Persons;Murcia, Región de;Information:  Access to stored personal data (pension, employment history, etc.);47,3
Total Persons;Murcia, Región de;Information: Access to data bases or public records (cadastral records, company information, etc.);25,1
Total Persons;Murcia, Región de;Information: Access to obtain information (services, loans, tax, etc.);42,5
Total Persons;Murcia, Región de;Performing an interaction related to obtaining documents;40
Total Persons;Murcia, Región de;Documentation: request an official document or certificate (birth, residence, etc.);28,5
Total Persons;Murcia, Región de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,7
Total Persons;Murcia, Región de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,4
Total Persons;Murcia, Región de;Average of types of contact with public administration agencies;3,1
Total Persons;Navarra, Comunidad Foral de;Total;502.205
Total Persons;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;81,5
Total Persons;Navarra, Comunidad Foral de;Downloading or printing an official form;43,2
Total Persons;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);51,7
Total Persons;Navarra, Comunidad Foral de;Online filing of tax returns in person;39,6
Total Persons;Navarra, Comunidad Foral de;Performing an interaction related to access to information;63,4
Total Persons;Navarra, Comunidad Foral de;Information:  Access to stored personal data (pension, employment history, etc.);50,3
Total Persons;Navarra, Comunidad Foral de;Information: Access to data bases or public records (cadastral records, company information, etc.);27,5
Total Persons;Navarra, Comunidad Foral de;Information: Access to obtain information (services, loans, tax, etc.);48,7
Total Persons;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;44,2
Total Persons;Navarra, Comunidad Foral de;Documentation: request an official document or certificate (birth, residence, etc.);33,8
Total Persons;Navarra, Comunidad Foral de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,8
Total Persons;Navarra, Comunidad Foral de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,2
Total Persons;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;3,2
Total Persons;País Vasco;Total;1.649.817
Total Persons;País Vasco;Use of one or more websites or apps of public administration agencies;79,8
Total Persons;País Vasco;Downloading or printing an official form;40,7
Total Persons;País Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);57,5
Total Persons;País Vasco;Online filing of tax returns in person;42,2
Total Persons;País Vasco;Performing an interaction related to access to information;59,5
Total Persons;País Vasco;Information:  Access to stored personal data (pension, employment history, etc.);47,7
Total Persons;País Vasco;Information: Access to data bases or public records (cadastral records, company information, etc.);23,2
Total Persons;País Vasco;Information: Access to obtain information (services, loans, tax, etc.);45
Total Persons;País Vasco;Performing an interaction related to obtaining documents;34,6
Total Persons;País Vasco;Documentation: request an official document or certificate (birth, residence, etc.);26,3
Total Persons;País Vasco;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,9
Total Persons;País Vasco;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,6
Total Persons;País Vasco;Average of types of contact with public administration agencies;3,1
Total Persons;Rioja, La;Total;240.885
Total Persons;Rioja, La;Use of one or more websites or apps of public administration agencies;78,3
Total Persons;Rioja, La;Downloading or printing an official form;41,6
Total Persons;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);60,9
Total Persons;Rioja, La;Online filing of tax returns in person;37
Total Persons;Rioja, La;Performing an interaction related to access to information;57,7
Total Persons;Rioja, La;Information:  Access to stored personal data (pension, employment history, etc.);47,5
Total Persons;Rioja, La;Information: Access to data bases or public records (cadastral records, company information, etc.);27,4
Total Persons;Rioja, La;Information: Access to obtain information (services, loans, tax, etc.);44,1
Total Persons;Rioja, La;Performing an interaction related to obtaining documents;38,7
Total Persons;Rioja, La;Documentation: request an official document or certificate (birth, residence, etc.);28,4
Total Persons;Rioja, La;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,7
Total Persons;Rioja, La;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,8
Total Persons;Rioja, La;Average of types of contact with public administration agencies;3,1
Total Persons;Ceuta;Total;60.084
Total Persons;Ceuta;Use of one or more websites or apps of public administration agencies;82,1
Total Persons;Ceuta;Downloading or printing an official form;45,1
Total Persons;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);66,4
Total Persons;Ceuta;Online filing of tax returns in person;25,5
Total Persons;Ceuta;Performing an interaction related to access to information;62,7
Total Persons;Ceuta;Information:  Access to stored personal data (pension, employment history, etc.);50,4
Total Persons;Ceuta;Information: Access to data bases or public records (cadastral records, company information, etc.);26,6
Total Persons;Ceuta;Information: Access to obtain information (services, loans, tax, etc.);53
Total Persons;Ceuta;Performing an interaction related to obtaining documents;46,9
Total Persons;Ceuta;Documentation: request an official document or certificate (birth, residence, etc.);40,6
Total Persons;Ceuta;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,2
Total Persons;Ceuta;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6
Total Persons;Ceuta;Average of types of contact with public administration agencies;3,4
Total Persons;Melilla;Total;64.417
Total Persons;Melilla;Use of one or more websites or apps of public administration agencies;87,6
Total Persons;Melilla;Downloading or printing an official form;55,6
Total Persons;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);59,1
Total Persons;Melilla;Online filing of tax returns in person;28,5
Total Persons;Melilla;Performing an interaction related to access to information;70,1
Total Persons;Melilla;Information:  Access to stored personal data (pension, employment history, etc.);63,1
Total Persons;Melilla;Information: Access to data bases or public records (cadastral records, company information, etc.);18,5
Total Persons;Melilla;Information: Access to obtain information (services, loans, tax, etc.);40
Total Persons;Melilla;Performing an interaction related to obtaining documents;71,2
Total Persons;Melilla;Documentation: request an official document or certificate (birth, residence, etc.);55,7
Total Persons;Melilla;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);39,3
Total Persons;Melilla;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,7
Total Persons;Melilla;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months;National Total;Total;35.322.450
Internet users in the last 12 months;National Total;Use of one or more websites or apps of public administration agencies;82,7
Internet users in the last 12 months;National Total;Downloading or printing an official form;47,2
Internet users in the last 12 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);61
Internet users in the last 12 months;National Total;Online filing of tax returns in person;39,7
Internet users in the last 12 months;National Total;Performing an interaction related to access to information;63,9
Internet users in the last 12 months;National Total;Information:  Access to stored personal data (pension, employment history, etc.);52,8
Internet users in the last 12 months;National Total;Information: Access to data bases or public records (cadastral records, company information, etc.);28,3
Internet users in the last 12 months;National Total;Information: Access to obtain information (services, loans, tax, etc.);49,1
Internet users in the last 12 months;National Total;Performing an interaction related to obtaining documents;41,3
Internet users in the last 12 months;National Total;Documentation: request an official document or certificate (birth, residence, etc.);29,6
Internet users in the last 12 months;National Total;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,5
Internet users in the last 12 months;National Total;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 12 months;National Total;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months;Andalucía;Total;6.234.140
Internet users in the last 12 months;Andalucía;Use of one or more websites or apps of public administration agencies;80,3
Internet users in the last 12 months;Andalucía;Downloading or printing an official form;47,6
Internet users in the last 12 months;Andalucía;Arranging an appointment or booking (of an activity, medical care, etc.);61,6
Internet users in the last 12 months;Andalucía;Online filing of tax returns in person;37,4
Internet users in the last 12 months;Andalucía;Performing an interaction related to access to information;61,5
Internet users in the last 12 months;Andalucía;Information:  Access to stored personal data (pension, employment history, etc.);52,8
Internet users in the last 12 months;Andalucía;Information: Access to data bases or public records (cadastral records, company information, etc.);27,2
Internet users in the last 12 months;Andalucía;Information: Access to obtain information (services, loans, tax, etc.);47,4
Internet users in the last 12 months;Andalucía;Performing an interaction related to obtaining documents;43,5
Internet users in the last 12 months;Andalucía;Documentation: request an official document or certificate (birth, residence, etc.);27,5
Internet users in the last 12 months;Andalucía;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,5
Internet users in the last 12 months;Andalucía;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 12 months;Andalucía;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months;Aragón;Total;968.175
Internet users in the last 12 months;Aragón;Use of one or more websites or apps of public administration agencies;85
Internet users in the last 12 months;Aragón;Downloading or printing an official form;43,4
Internet users in the last 12 months;Aragón;Arranging an appointment or booking (of an activity, medical care, etc.);59
Internet users in the last 12 months;Aragón;Online filing of tax returns in person;38,4
Internet users in the last 12 months;Aragón;Performing an interaction related to access to information;63,2
Internet users in the last 12 months;Aragón;Information:  Access to stored personal data (pension, employment history, etc.);53,4
Internet users in the last 12 months;Aragón;Information: Access to data bases or public records (cadastral records, company information, etc.);23,4
Internet users in the last 12 months;Aragón;Information: Access to obtain information (services, loans, tax, etc.);46,8
Internet users in the last 12 months;Aragón;Performing an interaction related to obtaining documents;35
Internet users in the last 12 months;Aragón;Documentation: request an official document or certificate (birth, residence, etc.);23,9
Internet users in the last 12 months;Aragón;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,3
Internet users in the last 12 months;Aragón;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 12 months;Aragón;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Asturias, Principado de;Total;704.523
Internet users in the last 12 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;82,1
Internet users in the last 12 months;Asturias, Principado de;Downloading or printing an official form;49,2
Internet users in the last 12 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);49,8
Internet users in the last 12 months;Asturias, Principado de;Online filing of tax returns in person;38,7
Internet users in the last 12 months;Asturias, Principado de;Performing an interaction related to access to information;60,6
Internet users in the last 12 months;Asturias, Principado de;Information:  Access to stored personal data (pension, employment history, etc.);47,3
Internet users in the last 12 months;Asturias, Principado de;Information: Access to data bases or public records (cadastral records, company information, etc.);26,6
Internet users in the last 12 months;Asturias, Principado de;Information: Access to obtain information (services, loans, tax, etc.);44,6
Internet users in the last 12 months;Asturias, Principado de;Performing an interaction related to obtaining documents;32,6
Internet users in the last 12 months;Asturias, Principado de;Documentation: request an official document or certificate (birth, residence, etc.);23,6
Internet users in the last 12 months;Asturias, Principado de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);14
Internet users in the last 12 months;Asturias, Principado de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,8
Internet users in the last 12 months;Asturias, Principado de;Average of types of contact with public administration agencies;3
Internet users in the last 12 months;Balears, Illes;Total;921.449
Internet users in the last 12 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;82,6
Internet users in the last 12 months;Balears, Illes;Downloading or printing an official form;48,4
Internet users in the last 12 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);56,2
Internet users in the last 12 months;Balears, Illes;Online filing of tax returns in person;37,8
Internet users in the last 12 months;Balears, Illes;Performing an interaction related to access to information;63,2
Internet users in the last 12 months;Balears, Illes;Information:  Access to stored personal data (pension, employment history, etc.);50,2
Internet users in the last 12 months;Balears, Illes;Information: Access to data bases or public records (cadastral records, company information, etc.);27,6
Internet users in the last 12 months;Balears, Illes;Information: Access to obtain information (services, loans, tax, etc.);48,1
Internet users in the last 12 months;Balears, Illes;Performing an interaction related to obtaining documents;43
Internet users in the last 12 months;Balears, Illes;Documentation: request an official document or certificate (birth, residence, etc.);33,2
Internet users in the last 12 months;Balears, Illes;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,7
Internet users in the last 12 months;Balears, Illes;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3
Internet users in the last 12 months;Balears, Illes;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Canarias;Total;1.711.445
Internet users in the last 12 months;Canarias;Use of one or more websites or apps of public administration agencies;84,9
Internet users in the last 12 months;Canarias;Downloading or printing an official form;47,6
Internet users in the last 12 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);64,7
Internet users in the last 12 months;Canarias;Online filing of tax returns in person;35,4
Internet users in the last 12 months;Canarias;Performing an interaction related to access to information;64,1
Internet users in the last 12 months;Canarias;Information:  Access to stored personal data (pension, employment history, etc.);56,2
Internet users in the last 12 months;Canarias;Information: Access to data bases or public records (cadastral records, company information, etc.);26,5
Internet users in the last 12 months;Canarias;Information: Access to obtain information (services, loans, tax, etc.);46,9
Internet users in the last 12 months;Canarias;Performing an interaction related to obtaining documents;47,4
Internet users in the last 12 months;Canarias;Documentation: request an official document or certificate (birth, residence, etc.);37,5
Internet users in the last 12 months;Canarias;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23
Internet users in the last 12 months;Canarias;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 12 months;Canarias;Average of types of contact with public administration agencies;3,5
Internet users in the last 12 months;Cantabria;Total;426.298
Internet users in the last 12 months;Cantabria;Use of one or more websites or apps of public administration agencies;77,5
Internet users in the last 12 months;Cantabria;Downloading or printing an official form;43,2
Internet users in the last 12 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);54,1
Internet users in the last 12 months;Cantabria;Online filing of tax returns in person;38,3
Internet users in the last 12 months;Cantabria;Performing an interaction related to access to information;59,5
Internet users in the last 12 months;Cantabria;Information:  Access to stored personal data (pension, employment history, etc.);46,1
Internet users in the last 12 months;Cantabria;Information: Access to data bases or public records (cadastral records, company information, etc.);26,5
Internet users in the last 12 months;Cantabria;Information: Access to obtain information (services, loans, tax, etc.);47
Internet users in the last 12 months;Cantabria;Performing an interaction related to obtaining documents;35,6
Internet users in the last 12 months;Cantabria;Documentation: request an official document or certificate (birth, residence, etc.);23,9
Internet users in the last 12 months;Cantabria;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,2
Internet users in the last 12 months;Cantabria;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,8
Internet users in the last 12 months;Cantabria;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Castilla y León;Total;1.665.093
Internet users in the last 12 months;Castilla y León;Use of one or more websites or apps of public administration agencies;79,6
Internet users in the last 12 months;Castilla y León;Downloading or printing an official form;41,6
Internet users in the last 12 months;Castilla y León;Arranging an appointment or booking (of an activity, medical care, etc.);59,6
Internet users in the last 12 months;Castilla y León;Online filing of tax returns in person;37,9
Internet users in the last 12 months;Castilla y León;Performing an interaction related to access to information;59,7
Internet users in the last 12 months;Castilla y León;Information:  Access to stored personal data (pension, employment history, etc.);46,5
Internet users in the last 12 months;Castilla y León;Information: Access to data bases or public records (cadastral records, company information, etc.);26,6
Internet users in the last 12 months;Castilla y León;Information: Access to obtain information (services, loans, tax, etc.);46,5
Internet users in the last 12 months;Castilla y León;Performing an interaction related to obtaining documents;33,1
Internet users in the last 12 months;Castilla y León;Documentation: request an official document or certificate (birth, residence, etc.);22,6
Internet users in the last 12 months;Castilla y León;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,4
Internet users in the last 12 months;Castilla y León;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,4
Internet users in the last 12 months;Castilla y León;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Castilla-La Mancha;Total;1.518.873
Internet users in the last 12 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;77,9
Internet users in the last 12 months;Castilla-La Mancha;Downloading or printing an official form;39
Internet users in the last 12 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);57,3
Internet users in the last 12 months;Castilla-La Mancha;Online filing of tax returns in person;35,3
Internet users in the last 12 months;Castilla-La Mancha;Performing an interaction related to access to information;56,7
Internet users in the last 12 months;Castilla-La Mancha;Information:  Access to stored personal data (pension, employment history, etc.);45,6
Internet users in the last 12 months;Castilla-La Mancha;Information: Access to data bases or public records (cadastral records, company information, etc.);23,5
Internet users in the last 12 months;Castilla-La Mancha;Information: Access to obtain information (services, loans, tax, etc.);42
Internet users in the last 12 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;39,7
Internet users in the last 12 months;Castilla-La Mancha;Documentation: request an official document or certificate (birth, residence, etc.);24,9
Internet users in the last 12 months;Castilla-La Mancha;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,3
Internet users in the last 12 months;Castilla-La Mancha;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,1
Internet users in the last 12 months;Castilla-La Mancha;Average of types of contact with public administration agencies;3
Internet users in the last 12 months;Cataluña;Total;5.882.501
Internet users in the last 12 months;Cataluña;Use of one or more websites or apps of public administration agencies;85,3
Internet users in the last 12 months;Cataluña;Downloading or printing an official form;48,2
Internet users in the last 12 months;Cataluña;Arranging an appointment or booking (of an activity, medical care, etc.);60,3
Internet users in the last 12 months;Cataluña;Online filing of tax returns in person;41,3
Internet users in the last 12 months;Cataluña;Performing an interaction related to access to information;68,4
Internet users in the last 12 months;Cataluña;Information:  Access to stored personal data (pension, employment history, etc.);56,7
Internet users in the last 12 months;Cataluña;Information: Access to data bases or public records (cadastral records, company information, etc.);33
Internet users in the last 12 months;Cataluña;Information: Access to obtain information (services, loans, tax, etc.);51,9
Internet users in the last 12 months;Cataluña;Performing an interaction related to obtaining documents;41,3
Internet users in the last 12 months;Cataluña;Documentation: request an official document or certificate (birth, residence, etc.);30,4
Internet users in the last 12 months;Cataluña;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,2
Internet users in the last 12 months;Cataluña;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,5
Internet users in the last 12 months;Cataluña;Average of types of contact with public administration agencies;3,5
Internet users in the last 12 months;Comunitat Valenciana;Total;3.927.154
Internet users in the last 12 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;82,3
Internet users in the last 12 months;Comunitat Valenciana;Downloading or printing an official form;45,9
Internet users in the last 12 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);61,7
Internet users in the last 12 months;Comunitat Valenciana;Online filing of tax returns in person;36,2
Internet users in the last 12 months;Comunitat Valenciana;Performing an interaction related to access to information;61,4
Internet users in the last 12 months;Comunitat Valenciana;Information:  Access to stored personal data (pension, employment history, etc.);47,3
Internet users in the last 12 months;Comunitat Valenciana;Information: Access to data bases or public records (cadastral records, company information, etc.);26
Internet users in the last 12 months;Comunitat Valenciana;Information: Access to obtain information (services, loans, tax, etc.);48,2
Internet users in the last 12 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;41,8
Internet users in the last 12 months;Comunitat Valenciana;Documentation: request an official document or certificate (birth, residence, etc.);31,1
Internet users in the last 12 months;Comunitat Valenciana;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,3
Internet users in the last 12 months;Comunitat Valenciana;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,8
Internet users in the last 12 months;Comunitat Valenciana;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Extremadura;Total;737.503
Internet users in the last 12 months;Extremadura;Use of one or more websites or apps of public administration agencies;75,2
Internet users in the last 12 months;Extremadura;Downloading or printing an official form;47,5
Internet users in the last 12 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);54,6
Internet users in the last 12 months;Extremadura;Online filing of tax returns in person;36,7
Internet users in the last 12 months;Extremadura;Performing an interaction related to access to information;58
Internet users in the last 12 months;Extremadura;Information:  Access to stored personal data (pension, employment history, etc.);50,6
Internet users in the last 12 months;Extremadura;Information: Access to data bases or public records (cadastral records, company information, etc.);25,5
Internet users in the last 12 months;Extremadura;Information: Access to obtain information (services, loans, tax, etc.);44,5
Internet users in the last 12 months;Extremadura;Performing an interaction related to obtaining documents;36,9
Internet users in the last 12 months;Extremadura;Documentation: request an official document or certificate (birth, residence, etc.);24,1
Internet users in the last 12 months;Extremadura;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,6
Internet users in the last 12 months;Extremadura;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,9
Internet users in the last 12 months;Extremadura;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Galicia;Total;1.853.376
Internet users in the last 12 months;Galicia;Use of one or more websites or apps of public administration agencies;82,2
Internet users in the last 12 months;Galicia;Downloading or printing an official form;45
Internet users in the last 12 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);64,5
Internet users in the last 12 months;Galicia;Online filing of tax returns in person;35,1
Internet users in the last 12 months;Galicia;Performing an interaction related to access to information;63,5
Internet users in the last 12 months;Galicia;Information:  Access to stored personal data (pension, employment history, etc.);51,6
Internet users in the last 12 months;Galicia;Information: Access to data bases or public records (cadastral records, company information, etc.);30,9
Internet users in the last 12 months;Galicia;Information: Access to obtain information (services, loans, tax, etc.);47,3
Internet users in the last 12 months;Galicia;Performing an interaction related to obtaining documents;38,9
Internet users in the last 12 months;Galicia;Documentation: request an official document or certificate (birth, residence, etc.);27,7
Internet users in the last 12 months;Galicia;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,7
Internet users in the last 12 months;Galicia;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3
Internet users in the last 12 months;Galicia;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Madrid, Comunidad de;Total;5.222.133
Internet users in the last 12 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;85,8
Internet users in the last 12 months;Madrid, Comunidad de;Downloading or printing an official form;54,2
Internet users in the last 12 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);63,9
Internet users in the last 12 months;Madrid, Comunidad de;Online filing of tax returns in person;49,9
Internet users in the last 12 months;Madrid, Comunidad de;Performing an interaction related to access to information;70,2
Internet users in the last 12 months;Madrid, Comunidad de;Information:  Access to stored personal data (pension, employment history, etc.);59,6
Internet users in the last 12 months;Madrid, Comunidad de;Information: Access to data bases or public records (cadastral records, company information, etc.);31,1
Internet users in the last 12 months;Madrid, Comunidad de;Information: Access to obtain information (services, loans, tax, etc.);56,6
Internet users in the last 12 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;44,1
Internet users in the last 12 months;Madrid, Comunidad de;Documentation: request an official document or certificate (birth, residence, etc.);33,7
Internet users in the last 12 months;Madrid, Comunidad de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,5
Internet users in the last 12 months;Madrid, Comunidad de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,6
Internet users in the last 12 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months;Murcia, Región de;Total;1.132.000
Internet users in the last 12 months;Murcia, Región de;Use of one or more websites or apps of public administration agencies;80,7
Internet users in the last 12 months;Murcia, Región de;Downloading or printing an official form;43,9
Internet users in the last 12 months;Murcia, Región de;Arranging an appointment or booking (of an activity, medical care, etc.);64,1
Internet users in the last 12 months;Murcia, Región de;Online filing of tax returns in person;31,7
Internet users in the last 12 months;Murcia, Región de;Performing an interaction related to access to information;59,7
Internet users in the last 12 months;Murcia, Región de;Information:  Access to stored personal data (pension, employment history, etc.);49,2
Internet users in the last 12 months;Murcia, Región de;Information: Access to data bases or public records (cadastral records, company information, etc.);26,1
Internet users in the last 12 months;Murcia, Región de;Information: Access to obtain information (services, loans, tax, etc.);44,3
Internet users in the last 12 months;Murcia, Región de;Performing an interaction related to obtaining documents;41,6
Internet users in the last 12 months;Murcia, Región de;Documentation: request an official document or certificate (birth, residence, etc.);29,6
Internet users in the last 12 months;Murcia, Región de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,7
Internet users in the last 12 months;Murcia, Región de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 12 months;Murcia, Región de;Average of types of contact with public administration agencies;3,2
Internet users in the last 12 months;Navarra, Comunidad Foral de;Total;484.481
Internet users in the last 12 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;84,5
Internet users in the last 12 months;Navarra, Comunidad Foral de;Downloading or printing an official form;44,8
Internet users in the last 12 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);53,6
Internet users in the last 12 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;41,1
Internet users in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;65,7
Internet users in the last 12 months;Navarra, Comunidad Foral de;Information:  Access to stored personal data (pension, employment history, etc.);52,2
Internet users in the last 12 months;Navarra, Comunidad Foral de;Information: Access to data bases or public records (cadastral records, company information, etc.);28,5
Internet users in the last 12 months;Navarra, Comunidad Foral de;Information: Access to obtain information (services, loans, tax, etc.);50,5
Internet users in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;45,8
Internet users in the last 12 months;Navarra, Comunidad Foral de;Documentation: request an official document or certificate (birth, residence, etc.);35
Internet users in the last 12 months;Navarra, Comunidad Foral de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,6
Internet users in the last 12 months;Navarra, Comunidad Foral de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5
Internet users in the last 12 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months;País Vasco;Total;1.583.081
Internet users in the last 12 months;País Vasco;Use of one or more websites or apps of public administration agencies;83,2
Internet users in the last 12 months;País Vasco;Downloading or printing an official form;42,4
Internet users in the last 12 months;País Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);60
Internet users in the last 12 months;País Vasco;Online filing of tax returns in person;43,9
Internet users in the last 12 months;País Vasco;Performing an interaction related to access to information;62
Internet users in the last 12 months;País Vasco;Information:  Access to stored personal data (pension, employment history, etc.);49,7
Internet users in the last 12 months;País Vasco;Information: Access to data bases or public records (cadastral records, company information, etc.);24,2
Internet users in the last 12 months;País Vasco;Information: Access to obtain information (services, loans, tax, etc.);46,9
Internet users in the last 12 months;País Vasco;Performing an interaction related to obtaining documents;36,1
Internet users in the last 12 months;País Vasco;Documentation: request an official document or certificate (birth, residence, etc.);27,4
Internet users in the last 12 months;País Vasco;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,6
Internet users in the last 12 months;País Vasco;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10
Internet users in the last 12 months;País Vasco;Average of types of contact with public administration agencies;3,2
Internet users in the last 12 months;Rioja, La;Total;230.090
Internet users in the last 12 months;Rioja, La;Use of one or more websites or apps of public administration agencies;82
Internet users in the last 12 months;Rioja, La;Downloading or printing an official form;43,6
Internet users in the last 12 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);63,7
Internet users in the last 12 months;Rioja, La;Online filing of tax returns in person;38,7
Internet users in the last 12 months;Rioja, La;Performing an interaction related to access to information;60,5
Internet users in the last 12 months;Rioja, La;Information:  Access to stored personal data (pension, employment history, etc.);49,8
Internet users in the last 12 months;Rioja, La;Information: Access to data bases or public records (cadastral records, company information, etc.);28,7
Internet users in the last 12 months;Rioja, La;Information: Access to obtain information (services, loans, tax, etc.);46,2
Internet users in the last 12 months;Rioja, La;Performing an interaction related to obtaining documents;40,5
Internet users in the last 12 months;Rioja, La;Documentation: request an official document or certificate (birth, residence, etc.);29,7
Internet users in the last 12 months;Rioja, La;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,8
Internet users in the last 12 months;Rioja, La;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5
Internet users in the last 12 months;Rioja, La;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Ceuta;Total;57.188
Internet users in the last 12 months;Ceuta;Use of one or more websites or apps of public administration agencies;86,2
Internet users in the last 12 months;Ceuta;Downloading or printing an official form;47,4
Internet users in the last 12 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);69,8
Internet users in the last 12 months;Ceuta;Online filing of tax returns in person;26,8
Internet users in the last 12 months;Ceuta;Performing an interaction related to access to information;65,9
Internet users in the last 12 months;Ceuta;Information:  Access to stored personal data (pension, employment history, etc.);52,9
Internet users in the last 12 months;Ceuta;Information: Access to data bases or public records (cadastral records, company information, etc.);28
Internet users in the last 12 months;Ceuta;Information: Access to obtain information (services, loans, tax, etc.);55,6
Internet users in the last 12 months;Ceuta;Performing an interaction related to obtaining documents;49,3
Internet users in the last 12 months;Ceuta;Documentation: request an official document or certificate (birth, residence, etc.);42,7
Internet users in the last 12 months;Ceuta;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,5
Internet users in the last 12 months;Ceuta;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,2
Internet users in the last 12 months;Ceuta;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months;Melilla;Total;62.947
Internet users in the last 12 months;Melilla;Use of one or more websites or apps of public administration agencies;89,6
Internet users in the last 12 months;Melilla;Downloading or printing an official form;56,9
Internet users in the last 12 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);60,5
Internet users in the last 12 months;Melilla;Online filing of tax returns in person;29,2
Internet users in the last 12 months;Melilla;Performing an interaction related to access to information;71,7
Internet users in the last 12 months;Melilla;Information:  Access to stored personal data (pension, employment history, etc.);64,6
Internet users in the last 12 months;Melilla;Information: Access to data bases or public records (cadastral records, company information, etc.);19
Internet users in the last 12 months;Melilla;Information: Access to obtain information (services, loans, tax, etc.);40,9
Internet users in the last 12 months;Melilla;Performing an interaction related to obtaining documents;72,8
Internet users in the last 12 months;Melilla;Documentation: request an official document or certificate (birth, residence, etc.);57
Internet users in the last 12 months;Melilla;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);40,3
Internet users in the last 12 months;Melilla;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,9
Internet users in the last 12 months;Melilla;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months;National Total;Total;35.107.949
Internet users in the last 3 months;National Total;Use of one or more websites or apps of public administration agencies;83
Internet users in the last 3 months;National Total;Downloading or printing an official form;47,4
Internet users in the last 3 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);61,2
Internet users in the last 3 months;National Total;Online filing of tax returns in person;39,9
Internet users in the last 3 months;National Total;Performing an interaction related to access to information;64,2
Internet users in the last 3 months;National Total;Information:  Access to stored personal data (pension, employment history, etc.);53
Internet users in the last 3 months;National Total;Information: Access to data bases or public records (cadastral records, company information, etc.);28,5
Internet users in the last 3 months;National Total;Information: Access to obtain information (services, loans, tax, etc.);49,3
Internet users in the last 3 months;National Total;Performing an interaction related to obtaining documents;41,5
Internet users in the last 3 months;National Total;Documentation: request an official document or certificate (birth, residence, etc.);29,7
Internet users in the last 3 months;National Total;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,6
Internet users in the last 3 months;National Total;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7
Internet users in the last 3 months;National Total;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;Andalucía;Total;6.209.192
Internet users in the last 3 months;Andalucía;Use of one or more websites or apps of public administration agencies;80,5
Internet users in the last 3 months;Andalucía;Downloading or printing an official form;47,6
Internet users in the last 3 months;Andalucía;Arranging an appointment or booking (of an activity, medical care, etc.);61,7
Internet users in the last 3 months;Andalucía;Online filing of tax returns in person;37,5
Internet users in the last 3 months;Andalucía;Performing an interaction related to access to information;61,6
Internet users in the last 3 months;Andalucía;Information:  Access to stored personal data (pension, employment history, etc.);52,9
Internet users in the last 3 months;Andalucía;Information: Access to data bases or public records (cadastral records, company information, etc.);27,3
Internet users in the last 3 months;Andalucía;Information: Access to obtain information (services, loans, tax, etc.);47,5
Internet users in the last 3 months;Andalucía;Performing an interaction related to obtaining documents;43,5
Internet users in the last 3 months;Andalucía;Documentation: request an official document or certificate (birth, residence, etc.);27,4
Internet users in the last 3 months;Andalucía;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,6
Internet users in the last 3 months;Andalucía;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,9
Internet users in the last 3 months;Andalucía;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;Aragón;Total;957.994
Internet users in the last 3 months;Aragón;Use of one or more websites or apps of public administration agencies;85,8
Internet users in the last 3 months;Aragón;Downloading or printing an official form;43,9
Internet users in the last 3 months;Aragón;Arranging an appointment or booking (of an activity, medical care, etc.);59,6
Internet users in the last 3 months;Aragón;Online filing of tax returns in person;38,8
Internet users in the last 3 months;Aragón;Performing an interaction related to access to information;63,7
Internet users in the last 3 months;Aragón;Information:  Access to stored personal data (pension, employment history, etc.);53,9
Internet users in the last 3 months;Aragón;Information: Access to data bases or public records (cadastral records, company information, etc.);23,6
Internet users in the last 3 months;Aragón;Information: Access to obtain information (services, loans, tax, etc.);47,2
Internet users in the last 3 months;Aragón;Performing an interaction related to obtaining documents;35,3
Internet users in the last 3 months;Aragón;Documentation: request an official document or certificate (birth, residence, etc.);24,2
Internet users in the last 3 months;Aragón;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,5
Internet users in the last 3 months;Aragón;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 3 months;Aragón;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Asturias, Principado de;Total;700.452
Internet users in the last 3 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;82,4
Internet users in the last 3 months;Asturias, Principado de;Downloading or printing an official form;49,4
Internet users in the last 3 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);50,1
Internet users in the last 3 months;Asturias, Principado de;Online filing of tax returns in person;39
Internet users in the last 3 months;Asturias, Principado de;Performing an interaction related to access to information;60,8
Internet users in the last 3 months;Asturias, Principado de;Information:  Access to stored personal data (pension, employment history, etc.);47,4
Internet users in the last 3 months;Asturias, Principado de;Information: Access to data bases or public records (cadastral records, company information, etc.);26,8
Internet users in the last 3 months;Asturias, Principado de;Information: Access to obtain information (services, loans, tax, etc.);44,9
Internet users in the last 3 months;Asturias, Principado de;Performing an interaction related to obtaining documents;32,8
Internet users in the last 3 months;Asturias, Principado de;Documentation: request an official document or certificate (birth, residence, etc.);23,8
Internet users in the last 3 months;Asturias, Principado de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);14,1
Internet users in the last 3 months;Asturias, Principado de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,9
Internet users in the last 3 months;Asturias, Principado de;Average of types of contact with public administration agencies;3
Internet users in the last 3 months;Balears, Illes;Total;918.297
Internet users in the last 3 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;82,7
Internet users in the last 3 months;Balears, Illes;Downloading or printing an official form;48,5
Internet users in the last 3 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);56,2
Internet users in the last 3 months;Balears, Illes;Online filing of tax returns in person;37,7
Internet users in the last 3 months;Balears, Illes;Performing an interaction related to access to information;63,5
Internet users in the last 3 months;Balears, Illes;Information:  Access to stored personal data (pension, employment history, etc.);50,4
Internet users in the last 3 months;Balears, Illes;Information: Access to data bases or public records (cadastral records, company information, etc.);27,7
Internet users in the last 3 months;Balears, Illes;Information: Access to obtain information (services, loans, tax, etc.);48,3
Internet users in the last 3 months;Balears, Illes;Performing an interaction related to obtaining documents;43
Internet users in the last 3 months;Balears, Illes;Documentation: request an official document or certificate (birth, residence, etc.);33,3
Internet users in the last 3 months;Balears, Illes;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,6
Internet users in the last 3 months;Balears, Illes;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4
Internet users in the last 3 months;Balears, Illes;Average of types of contact with public administration agencies;3,3
Internet users in the last 3 months;Canarias;Total;1.706.384
Internet users in the last 3 months;Canarias;Use of one or more websites or apps of public administration agencies;85
Internet users in the last 3 months;Canarias;Downloading or printing an official form;47,7
Internet users in the last 3 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);64,7
Internet users in the last 3 months;Canarias;Online filing of tax returns in person;35,5
Internet users in the last 3 months;Canarias;Performing an interaction related to access to information;64,1
Internet users in the last 3 months;Canarias;Information:  Access to stored personal data (pension, employment history, etc.);56,2
Internet users in the last 3 months;Canarias;Information: Access to data bases or public records (cadastral records, company information, etc.);26,6
Internet users in the last 3 months;Canarias;Information: Access to obtain information (services, loans, tax, etc.);46,9
Internet users in the last 3 months;Canarias;Performing an interaction related to obtaining documents;47,6
Internet users in the last 3 months;Canarias;Documentation: request an official document or certificate (birth, residence, etc.);37,6
Internet users in the last 3 months;Canarias;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,1
Internet users in the last 3 months;Canarias;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 3 months;Canarias;Average of types of contact with public administration agencies;3,5
Internet users in the last 3 months;Cantabria;Total;419.415
Internet users in the last 3 months;Cantabria;Use of one or more websites or apps of public administration agencies;78,8
Internet users in the last 3 months;Cantabria;Downloading or printing an official form;43,9
Internet users in the last 3 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);55
Internet users in the last 3 months;Cantabria;Online filing of tax returns in person;38,9
Internet users in the last 3 months;Cantabria;Performing an interaction related to access to information;60,5
Internet users in the last 3 months;Cantabria;Information:  Access to stored personal data (pension, employment history, etc.);46,9
Internet users in the last 3 months;Cantabria;Information: Access to data bases or public records (cadastral records, company information, etc.);27
Internet users in the last 3 months;Cantabria;Information: Access to obtain information (services, loans, tax, etc.);47,7
Internet users in the last 3 months;Cantabria;Performing an interaction related to obtaining documents;36,2
Internet users in the last 3 months;Cantabria;Documentation: request an official document or certificate (birth, residence, etc.);24,3
Internet users in the last 3 months;Cantabria;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,5
Internet users in the last 3 months;Cantabria;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8
Internet users in the last 3 months;Cantabria;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;Castilla y León;Total;1.659.510
Internet users in the last 3 months;Castilla y León;Use of one or more websites or apps of public administration agencies;79,8
Internet users in the last 3 months;Castilla y León;Downloading or printing an official form;41,7
Internet users in the last 3 months;Castilla y León;Arranging an appointment or booking (of an activity, medical care, etc.);59,7
Internet users in the last 3 months;Castilla y León;Online filing of tax returns in person;37,9
Internet users in the last 3 months;Castilla y León;Performing an interaction related to access to information;59,9
Internet users in the last 3 months;Castilla y León;Information:  Access to stored personal data (pension, employment history, etc.);46,6
Internet users in the last 3 months;Castilla y León;Information: Access to data bases or public records (cadastral records, company information, etc.);26,7
Internet users in the last 3 months;Castilla y León;Information: Access to obtain information (services, loans, tax, etc.);46,6
Internet users in the last 3 months;Castilla y León;Performing an interaction related to obtaining documents;33,2
Internet users in the last 3 months;Castilla y León;Documentation: request an official document or certificate (birth, residence, etc.);22,7
Internet users in the last 3 months;Castilla y León;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,4
Internet users in the last 3 months;Castilla y León;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,4
Internet users in the last 3 months;Castilla y León;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;Castilla-La Mancha;Total;1.510.393
Internet users in the last 3 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;78,3
Internet users in the last 3 months;Castilla-La Mancha;Downloading or printing an official form;39,2
Internet users in the last 3 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);57,5
Internet users in the last 3 months;Castilla-La Mancha;Online filing of tax returns in person;35,5
Internet users in the last 3 months;Castilla-La Mancha;Performing an interaction related to access to information;57,1
Internet users in the last 3 months;Castilla-La Mancha;Information:  Access to stored personal data (pension, employment history, etc.);45,9
Internet users in the last 3 months;Castilla-La Mancha;Information: Access to data bases or public records (cadastral records, company information, etc.);23,6
Internet users in the last 3 months;Castilla-La Mancha;Information: Access to obtain information (services, loans, tax, etc.);42,2
Internet users in the last 3 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;39,9
Internet users in the last 3 months;Castilla-La Mancha;Documentation: request an official document or certificate (birth, residence, etc.);25
Internet users in the last 3 months;Castilla-La Mancha;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,4
Internet users in the last 3 months;Castilla-La Mancha;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,1
Internet users in the last 3 months;Castilla-La Mancha;Average of types of contact with public administration agencies;3
Internet users in the last 3 months;Cataluña;Total;5.853.183
Internet users in the last 3 months;Cataluña;Use of one or more websites or apps of public administration agencies;85,6
Internet users in the last 3 months;Cataluña;Downloading or printing an official form;48,5
Internet users in the last 3 months;Cataluña;Arranging an appointment or booking (of an activity, medical care, etc.);60,5
Internet users in the last 3 months;Cataluña;Online filing of tax returns in person;41,5
Internet users in the last 3 months;Cataluña;Performing an interaction related to access to information;68,6
Internet users in the last 3 months;Cataluña;Information:  Access to stored personal data (pension, employment history, etc.);57
Internet users in the last 3 months;Cataluña;Information: Access to data bases or public records (cadastral records, company information, etc.);33,2
Internet users in the last 3 months;Cataluña;Information: Access to obtain information (services, loans, tax, etc.);52,1
Internet users in the last 3 months;Cataluña;Performing an interaction related to obtaining documents;41,5
Internet users in the last 3 months;Cataluña;Documentation: request an official document or certificate (birth, residence, etc.);30,5
Internet users in the last 3 months;Cataluña;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,3
Internet users in the last 3 months;Cataluña;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,6
Internet users in the last 3 months;Cataluña;Average of types of contact with public administration agencies;3,5
Internet users in the last 3 months;Comunitat Valenciana;Total;3.867.169
Internet users in the last 3 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;83,5
Internet users in the last 3 months;Comunitat Valenciana;Downloading or printing an official form;46,6
Internet users in the last 3 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);62,5
Internet users in the last 3 months;Comunitat Valenciana;Online filing of tax returns in person;36,8
Internet users in the last 3 months;Comunitat Valenciana;Performing an interaction related to access to information;62,3
Internet users in the last 3 months;Comunitat Valenciana;Information:  Access to stored personal data (pension, employment history, etc.);48,1
Internet users in the last 3 months;Comunitat Valenciana;Information: Access to data bases or public records (cadastral records, company information, etc.);26,4
Internet users in the last 3 months;Comunitat Valenciana;Information: Access to obtain information (services, loans, tax, etc.);49
Internet users in the last 3 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;42,4
Internet users in the last 3 months;Comunitat Valenciana;Documentation: request an official document or certificate (birth, residence, etc.);31,6
Internet users in the last 3 months;Comunitat Valenciana;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,6
Internet users in the last 3 months;Comunitat Valenciana;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,9
Internet users in the last 3 months;Comunitat Valenciana;Average of types of contact with public administration agencies;3,3
Internet users in the last 3 months;Extremadura;Total;726.137
Internet users in the last 3 months;Extremadura;Use of one or more websites or apps of public administration agencies;75,9
Internet users in the last 3 months;Extremadura;Downloading or printing an official form;48,3
Internet users in the last 3 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);55,3
Internet users in the last 3 months;Extremadura;Online filing of tax returns in person;37,2
Internet users in the last 3 months;Extremadura;Performing an interaction related to access to information;58,7
Internet users in the last 3 months;Extremadura;Information:  Access to stored personal data (pension, employment history, etc.);51,2
Internet users in the last 3 months;Extremadura;Information: Access to data bases or public records (cadastral records, company information, etc.);25,9
Internet users in the last 3 months;Extremadura;Information: Access to obtain information (services, loans, tax, etc.);45,1
Internet users in the last 3 months;Extremadura;Performing an interaction related to obtaining documents;37,3
Internet users in the last 3 months;Extremadura;Documentation: request an official document or certificate (birth, residence, etc.);24,4
Internet users in the last 3 months;Extremadura;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,9
Internet users in the last 3 months;Extremadura;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8
Internet users in the last 3 months;Extremadura;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Galicia;Total;1.840.425
Internet users in the last 3 months;Galicia;Use of one or more websites or apps of public administration agencies;82,3
Internet users in the last 3 months;Galicia;Downloading or printing an official form;45,2
Internet users in the last 3 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);64,5
Internet users in the last 3 months;Galicia;Online filing of tax returns in person;34,9
Internet users in the last 3 months;Galicia;Performing an interaction related to access to information;63,6
Internet users in the last 3 months;Galicia;Information:  Access to stored personal data (pension, employment history, etc.);51,6
Internet users in the last 3 months;Galicia;Information: Access to data bases or public records (cadastral records, company information, etc.);31
Internet users in the last 3 months;Galicia;Information: Access to obtain information (services, loans, tax, etc.);47,3
Internet users in the last 3 months;Galicia;Performing an interaction related to obtaining documents;39
Internet users in the last 3 months;Galicia;Documentation: request an official document or certificate (birth, residence, etc.);27,8
Internet users in the last 3 months;Galicia;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,7
Internet users in the last 3 months;Galicia;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3
Internet users in the last 3 months;Galicia;Average of types of contact with public administration agencies;3,3
Internet users in the last 3 months;Madrid, Comunidad de;Total;5.207.802
Internet users in the last 3 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;86
Internet users in the last 3 months;Madrid, Comunidad de;Downloading or printing an official form;54,4
Internet users in the last 3 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);64,1
Internet users in the last 3 months;Madrid, Comunidad de;Online filing of tax returns in person;49,9
Internet users in the last 3 months;Madrid, Comunidad de;Performing an interaction related to access to information;70,4
Internet users in the last 3 months;Madrid, Comunidad de;Information:  Access to stored personal data (pension, employment history, etc.);59,7
Internet users in the last 3 months;Madrid, Comunidad de;Information: Access to data bases or public records (cadastral records, company information, etc.);31,2
Internet users in the last 3 months;Madrid, Comunidad de;Information: Access to obtain information (services, loans, tax, etc.);56,8
Internet users in the last 3 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;44,2
Internet users in the last 3 months;Madrid, Comunidad de;Documentation: request an official document or certificate (birth, residence, etc.);33,8
Internet users in the last 3 months;Madrid, Comunidad de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,5
Internet users in the last 3 months;Madrid, Comunidad de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,6
Internet users in the last 3 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months;Murcia, Región de;Total;1.124.410
Internet users in the last 3 months;Murcia, Región de;Use of one or more websites or apps of public administration agencies;80,8
Internet users in the last 3 months;Murcia, Región de;Downloading or printing an official form;44
Internet users in the last 3 months;Murcia, Región de;Arranging an appointment or booking (of an activity, medical care, etc.);64,3
Internet users in the last 3 months;Murcia, Región de;Online filing of tax returns in person;31,9
Internet users in the last 3 months;Murcia, Región de;Performing an interaction related to access to information;59,9
Internet users in the last 3 months;Murcia, Región de;Information:  Access to stored personal data (pension, employment history, etc.);49,4
Internet users in the last 3 months;Murcia, Región de;Information: Access to data bases or public records (cadastral records, company information, etc.);26,3
Internet users in the last 3 months;Murcia, Región de;Information: Access to obtain information (services, loans, tax, etc.);44,5
Internet users in the last 3 months;Murcia, Región de;Performing an interaction related to obtaining documents;41,9
Internet users in the last 3 months;Murcia, Región de;Documentation: request an official document or certificate (birth, residence, etc.);29,8
Internet users in the last 3 months;Murcia, Región de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,8
Internet users in the last 3 months;Murcia, Región de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,7
Internet users in the last 3 months;Murcia, Región de;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Navarra, Comunidad Foral de;Total;480.854
Internet users in the last 3 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;85
Internet users in the last 3 months;Navarra, Comunidad Foral de;Downloading or printing an official form;45,2
Internet users in the last 3 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);54
Internet users in the last 3 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;41,4
Internet users in the last 3 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;66,2
Internet users in the last 3 months;Navarra, Comunidad Foral de;Information:  Access to stored personal data (pension, employment history, etc.);52,5
Internet users in the last 3 months;Navarra, Comunidad Foral de;Information: Access to data bases or public records (cadastral records, company information, etc.);28,7
Internet users in the last 3 months;Navarra, Comunidad Foral de;Information: Access to obtain information (services, loans, tax, etc.);50,9
Internet users in the last 3 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;46
Internet users in the last 3 months;Navarra, Comunidad Foral de;Documentation: request an official document or certificate (birth, residence, etc.);35,3
Internet users in the last 3 months;Navarra, Comunidad Foral de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,7
Internet users in the last 3 months;Navarra, Comunidad Foral de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5
Internet users in the last 3 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;País Vasco;Total;1.579.781
Internet users in the last 3 months;País Vasco;Use of one or more websites or apps of public administration agencies;83,3
Internet users in the last 3 months;País Vasco;Downloading or printing an official form;42,5
Internet users in the last 3 months;País Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);60,1
Internet users in the last 3 months;País Vasco;Online filing of tax returns in person;44
Internet users in the last 3 months;País Vasco;Performing an interaction related to access to information;62,1
Internet users in the last 3 months;País Vasco;Information:  Access to stored personal data (pension, employment history, etc.);49,8
Internet users in the last 3 months;País Vasco;Information: Access to data bases or public records (cadastral records, company information, etc.);24,2
Internet users in the last 3 months;País Vasco;Information: Access to obtain information (services, loans, tax, etc.);47
Internet users in the last 3 months;País Vasco;Performing an interaction related to obtaining documents;36,2
Internet users in the last 3 months;País Vasco;Documentation: request an official document or certificate (birth, residence, etc.);27,5
Internet users in the last 3 months;País Vasco;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,7
Internet users in the last 3 months;País Vasco;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1
Internet users in the last 3 months;País Vasco;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Rioja, La;Total;227.268
Internet users in the last 3 months;Rioja, La;Use of one or more websites or apps of public administration agencies;82,1
Internet users in the last 3 months;Rioja, La;Downloading or printing an official form;43,5
Internet users in the last 3 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);63,7
Internet users in the last 3 months;Rioja, La;Online filing of tax returns in person;38,5
Internet users in the last 3 months;Rioja, La;Performing an interaction related to access to information;60,5
Internet users in the last 3 months;Rioja, La;Information:  Access to stored personal data (pension, employment history, etc.);49,7
Internet users in the last 3 months;Rioja, La;Information: Access to data bases or public records (cadastral records, company information, etc.);29,1
Internet users in the last 3 months;Rioja, La;Information: Access to obtain information (services, loans, tax, etc.);46,1
Internet users in the last 3 months;Rioja, La;Performing an interaction related to obtaining documents;40,3
Internet users in the last 3 months;Rioja, La;Documentation: request an official document or certificate (birth, residence, etc.);29,4
Internet users in the last 3 months;Rioja, La;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,4
Internet users in the last 3 months;Rioja, La;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,1
Internet users in the last 3 months;Rioja, La;Average of types of contact with public administration agencies;3,3
Internet users in the last 3 months;Ceuta;Total;57.188
Internet users in the last 3 months;Ceuta;Use of one or more websites or apps of public administration agencies;86,2
Internet users in the last 3 months;Ceuta;Downloading or printing an official form;47,4
Internet users in the last 3 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);69,8
Internet users in the last 3 months;Ceuta;Online filing of tax returns in person;26,8
Internet users in the last 3 months;Ceuta;Performing an interaction related to access to information;65,9
Internet users in the last 3 months;Ceuta;Information:  Access to stored personal data (pension, employment history, etc.);52,9
Internet users in the last 3 months;Ceuta;Information: Access to data bases or public records (cadastral records, company information, etc.);28
Internet users in the last 3 months;Ceuta;Information: Access to obtain information (services, loans, tax, etc.);55,6
Internet users in the last 3 months;Ceuta;Performing an interaction related to obtaining documents;49,3
Internet users in the last 3 months;Ceuta;Documentation: request an official document or certificate (birth, residence, etc.);42,7
Internet users in the last 3 months;Ceuta;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,5
Internet users in the last 3 months;Ceuta;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,2
Internet users in the last 3 months;Ceuta;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months;Melilla;Total;62.096
Internet users in the last 3 months;Melilla;Use of one or more websites or apps of public administration agencies;90,8
Internet users in the last 3 months;Melilla;Downloading or printing an official form;57,7
Internet users in the last 3 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);61,3
Internet users in the last 3 months;Melilla;Online filing of tax returns in person;29,6
Internet users in the last 3 months;Melilla;Performing an interaction related to access to information;72,7
Internet users in the last 3 months;Melilla;Information:  Access to stored personal data (pension, employment history, etc.);65,5
Internet users in the last 3 months;Melilla;Information: Access to data bases or public records (cadastral records, company information, etc.);19,2
Internet users in the last 3 months;Melilla;Information: Access to obtain information (services, loans, tax, etc.);41,5
Internet users in the last 3 months;Melilla;Performing an interaction related to obtaining documents;73,8
Internet users in the last 3 months;Melilla;Documentation: request an official document or certificate (birth, residence, etc.);57,8
Internet users in the last 3 months;Melilla;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);40,8
Internet users in the last 3 months;Melilla;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,1
Internet users in the last 3 months;Melilla;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Total;29.207.048
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Downloading or printing an official form;57,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);73,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Online filing of tax returns in person;48
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Performing an interaction related to access to information;77,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Information:  Access to stored personal data (pension, employment history, etc.);63,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Information: Access to data bases or public records (cadastral records, company information, etc.);34,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Information: Access to obtain information (services, loans, tax, etc.);59,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Performing an interaction related to obtaining documents;49,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Documentation: request an official document or certificate (birth, residence, etc.);35,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Total;5.008.943
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Downloading or printing an official form;59,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Arranging an appointment or booking (of an activity, medical care, etc.);76,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Online filing of tax returns in person;46,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Performing an interaction related to access to information;76,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Information:  Access to stored personal data (pension, employment history, etc.);65,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Information: Access to data bases or public records (cadastral records, company information, etc.);33,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Information: Access to obtain information (services, loans, tax, etc.);59
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Performing an interaction related to obtaining documents;54,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Documentation: request an official document or certificate (birth, residence, etc.);34,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Average of types of contact with public administration agencies;4,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Total;823.069
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Downloading or printing an official form;51
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Arranging an appointment or booking (of an activity, medical care, etc.);69,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Online filing of tax returns in person;45,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Performing an interaction related to access to information;74,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Information:  Access to stored personal data (pension, employment history, etc.);62,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Information: Access to data bases or public records (cadastral records, company information, etc.);27,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Information: Access to obtain information (services, loans, tax, etc.);55,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Performing an interaction related to obtaining documents;41,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Documentation: request an official document or certificate (birth, residence, etc.);28,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Total;578.170
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Downloading or printing an official form;59,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);60,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Online filing of tax returns in person;47,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Performing an interaction related to access to information;73,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Information:  Access to stored personal data (pension, employment history, etc.);57,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Information: Access to data bases or public records (cadastral records, company information, etc.);32,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Information: Access to obtain information (services, loans, tax, etc.);54,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Performing an interaction related to obtaining documents;39,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Documentation: request an official document or certificate (birth, residence, etc.);28,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Total;761.483
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Downloading or printing an official form;58,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);68
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Online filing of tax returns in person;45,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Performing an interaction related to access to information;76,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Information:  Access to stored personal data (pension, employment history, etc.);60,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Information: Access to data bases or public records (cadastral records, company information, etc.);33,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Information: Access to obtain information (services, loans, tax, etc.);58,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Performing an interaction related to obtaining documents;52,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Documentation: request an official document or certificate (birth, residence, etc.);40,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Total;1.452.901
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Downloading or printing an official form;56
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);76,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Online filing of tax returns in person;41,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Performing an interaction related to access to information;75,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Information:  Access to stored personal data (pension, employment history, etc.);66,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Information: Access to data bases or public records (cadastral records, company information, etc.);31,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Information: Access to obtain information (services, loans, tax, etc.);55,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Performing an interaction related to obtaining documents;55,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Documentation: request an official document or certificate (birth, residence, etc.);44,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Total;330.405
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Downloading or printing an official form;55,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);69,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Online filing of tax returns in person;49,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Performing an interaction related to access to information;76,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Information:  Access to stored personal data (pension, employment history, etc.);59,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Information: Access to data bases or public records (cadastral records, company information, etc.);34,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Information: Access to obtain information (services, loans, tax, etc.);60,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Performing an interaction related to obtaining documents;46
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Documentation: request an official document or certificate (birth, residence, etc.);30,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Total;1.325.138
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Downloading or printing an official form;52,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Arranging an appointment or booking (of an activity, medical care, etc.);74,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Online filing of tax returns in person;47,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Performing an interaction related to access to information;75
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Information:  Access to stored personal data (pension, employment history, etc.);58,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Information: Access to data bases or public records (cadastral records, company information, etc.);33,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Information: Access to obtain information (services, loans, tax, etc.);58,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Performing an interaction related to obtaining documents;41,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Documentation: request an official document or certificate (birth, residence, etc.);28,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Total;1.183.754
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Downloading or printing an official form;50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);73,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Online filing of tax returns in person;45,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Performing an interaction related to access to information;72,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Information:  Access to stored personal data (pension, employment history, etc.);58,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Information: Access to data bases or public records (cadastral records, company information, etc.);30,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Information: Access to obtain information (services, loans, tax, etc.);53,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;50,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Documentation: request an official document or certificate (birth, residence, etc.);31,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Total;5.018.916
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Downloading or printing an official form;56,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Arranging an appointment or booking (of an activity, medical care, etc.);70,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Online filing of tax returns in person;48,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Performing an interaction related to access to information;80,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Information:  Access to stored personal data (pension, employment history, etc.);66,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Information: Access to data bases or public records (cadastral records, company information, etc.);38,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Information: Access to obtain information (services, loans, tax, etc.);60,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Performing an interaction related to obtaining documents;48,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Documentation: request an official document or certificate (birth, residence, etc.);35,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Total;3.233.782
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Downloading or printing an official form;55,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);74,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Online filing of tax returns in person;44
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Performing an interaction related to access to information;74,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Information:  Access to stored personal data (pension, employment history, etc.);57,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Information: Access to data bases or public records (cadastral records, company information, etc.);31,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Information: Access to obtain information (services, loans, tax, etc.);58,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;50,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Documentation: request an official document or certificate (birth, residence, etc.);37,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Total;554.255
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Downloading or printing an official form;63,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);72,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Online filing of tax returns in person;48,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Performing an interaction related to access to information;77,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Information:  Access to stored personal data (pension, employment history, etc.);67,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Information: Access to data bases or public records (cadastral records, company information, etc.);33,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Information: Access to obtain information (services, loans, tax, etc.);59,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Performing an interaction related to obtaining documents;49,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Documentation: request an official document or certificate (birth, residence, etc.);32,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Average of types of contact with public administration agencies;4,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Total;1.522.783
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Downloading or printing an official form;54,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);78,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Online filing of tax returns in person;42,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Performing an interaction related to access to information;77,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Information:  Access to stored personal data (pension, employment history, etc.);62,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Information: Access to data bases or public records (cadastral records, company information, etc.);37,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Information: Access to obtain information (services, loans, tax, etc.);57,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Performing an interaction related to obtaining documents;47,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Documentation: request an official document or certificate (birth, residence, etc.);33,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Total;4.479.860
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Downloading or printing an official form;63,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);74,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Online filing of tax returns in person;58,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Performing an interaction related to access to information;81,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Information:  Access to stored personal data (pension, employment history, etc.);69,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Information: Access to data bases or public records (cadastral records, company information, etc.);36,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Information: Access to obtain information (services, loans, tax, etc.);66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;51,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Documentation: request an official document or certificate (birth, residence, etc.);39,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;4,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Total;913.221
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Downloading or printing an official form;54,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Arranging an appointment or booking (of an activity, medical care, etc.);79,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Online filing of tax returns in person;39,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Performing an interaction related to access to information;74
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Information:  Access to stored personal data (pension, employment history, etc.);61
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Information: Access to data bases or public records (cadastral records, company information, etc.);32,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Information: Access to obtain information (services, loans, tax, etc.);54,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Performing an interaction related to obtaining documents;51,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Documentation: request an official document or certificate (birth, residence, etc.);36,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Total;409.392
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Downloading or printing an official form;53
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);63,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;48,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;77,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Information:  Access to stored personal data (pension, employment history, etc.);61,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Information: Access to data bases or public records (cadastral records, company information, etc.);33,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Information: Access to obtain information (services, loans, tax, etc.);59,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;54,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Documentation: request an official document or certificate (birth, residence, etc.);41,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Total;1.316.547
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Downloading or printing an official form;51
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);72,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Online filing of tax returns in person;52,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Performing an interaction related to access to information;74,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Information:  Access to stored personal data (pension, employment history, etc.);59,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Information: Access to data bases or public records (cadastral records, company information, etc.);29,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Information: Access to obtain information (services, loans, tax, etc.);56,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Performing an interaction related to obtaining documents;43,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Documentation: request an official document or certificate (birth, residence, etc.);32,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Total;188.709
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Downloading or printing an official form;53,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);77,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Online filing of tax returns in person;47,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Performing an interaction related to access to information;73,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Information:  Access to stored personal data (pension, employment history, etc.);60,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Information: Access to data bases or public records (cadastral records, company information, etc.);35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Information: Access to obtain information (services, loans, tax, etc.);56,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Performing an interaction related to obtaining documents;49,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Documentation: request an official document or certificate (birth, residence, etc.);36,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Total;49.310
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Downloading or printing an official form;54,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);81
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Online filing of tax returns in person;31,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Performing an interaction related to access to information;76,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Information:  Access to stored personal data (pension, employment history, etc.);61,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Information: Access to data bases or public records (cadastral records, company information, etc.);32,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Information: Access to obtain information (services, loans, tax, etc.);64,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Performing an interaction related to obtaining documents;57,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Documentation: request an official document or certificate (birth, residence, etc.);49,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);13
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Average of types of contact with public administration agencies;4,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Total;56.409
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Downloading or printing an official form;63,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);67,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Online filing of tax returns in person;32,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Performing an interaction related to access to information;80
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Information:  Access to stored personal data (pension, employment history, etc.);72,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Information: Access to data bases or public records (cadastral records, company information, etc.);21,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Information: Access to obtain information (services, loans, tax, etc.);45,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Performing an interaction related to obtaining documents;81,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Documentation: request an official document or certificate (birth, residence, etc.);63,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);44,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Average of types of contact with public administration agencies;4,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Total;29.146.726
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Downloading or printing an official form;57,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);73,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Online filing of tax returns in person;48
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Performing an interaction related to access to information;77,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Information:  Access to stored personal data (pension, employment history, etc.);63,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Information: Access to data bases or public records (cadastral records, company information, etc.);34,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Information: Access to obtain information (services, loans, tax, etc.);59,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Performing an interaction related to obtaining documents;50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Documentation: request an official document or certificate (birth, residence, etc.);35,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Total;4.996.862
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Downloading or printing an official form;59,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Arranging an appointment or booking (of an activity, medical care, etc.);76,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Online filing of tax returns in person;46,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Performing an interaction related to access to information;76,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Information:  Access to stored personal data (pension, employment history, etc.);65,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Information: Access to data bases or public records (cadastral records, company information, etc.);33,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Information: Access to obtain information (services, loans, tax, etc.);59
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Performing an interaction related to obtaining documents;54,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Documentation: request an official document or certificate (birth, residence, etc.);34,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Average of types of contact with public administration agencies;4,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Total;821.972
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Downloading or printing an official form;51,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Arranging an appointment or booking (of an activity, medical care, etc.);69,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Online filing of tax returns in person;45,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Performing an interaction related to access to information;74,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Information:  Access to stored personal data (pension, employment history, etc.);62,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Information: Access to data bases or public records (cadastral records, company information, etc.);27,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Information: Access to obtain information (services, loans, tax, etc.);55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Performing an interaction related to obtaining documents;41,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Documentation: request an official document or certificate (birth, residence, etc.);28,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Average of types of contact with public administration agencies;3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Total;577.256
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Downloading or printing an official form;60
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);60,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Online filing of tax returns in person;47,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Performing an interaction related to access to information;73,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Information:  Access to stored personal data (pension, employment history, etc.);57,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Information: Access to data bases or public records (cadastral records, company information, etc.);32,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Information: Access to obtain information (services, loans, tax, etc.);54,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Performing an interaction related to obtaining documents;39,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Documentation: request an official document or certificate (birth, residence, etc.);28,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Average of types of contact with public administration agencies;3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Total;759.009
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Downloading or printing an official form;58,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);68
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Online filing of tax returns in person;45,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Performing an interaction related to access to information;76,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Information:  Access to stored personal data (pension, employment history, etc.);61
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Information: Access to data bases or public records (cadastral records, company information, etc.);33,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Information: Access to obtain information (services, loans, tax, etc.);58,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Performing an interaction related to obtaining documents;52,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Documentation: request an official document or certificate (birth, residence, etc.);40,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Total;1.449.952
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Downloading or printing an official form;56,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);76,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Online filing of tax returns in person;41,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Performing an interaction related to access to information;75,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Information:  Access to stored personal data (pension, employment history, etc.);66,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Information: Access to data bases or public records (cadastral records, company information, etc.);31,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Information: Access to obtain information (services, loans, tax, etc.);55,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Performing an interaction related to obtaining documents;56
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Documentation: request an official document or certificate (birth, residence, etc.);44,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Total;330.405
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Downloading or printing an official form;55,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);69,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Online filing of tax returns in person;49,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Performing an interaction related to access to information;76,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Information:  Access to stored personal data (pension, employment history, etc.);59,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Information: Access to data bases or public records (cadastral records, company information, etc.);34,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Information: Access to obtain information (services, loans, tax, etc.);60,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Performing an interaction related to obtaining documents;46
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Documentation: request an official document or certificate (birth, residence, etc.);30,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Total;1.323.831
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Downloading or printing an official form;52,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Arranging an appointment or booking (of an activity, medical care, etc.);74,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Online filing of tax returns in person;47,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Performing an interaction related to access to information;75
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Information:  Access to stored personal data (pension, employment history, etc.);58,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Information: Access to data bases or public records (cadastral records, company information, etc.);33,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Information: Access to obtain information (services, loans, tax, etc.);58,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Performing an interaction related to obtaining documents;41,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Documentation: request an official document or certificate (birth, residence, etc.);28,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Total;1.182.419
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Downloading or printing an official form;50,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);73,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Online filing of tax returns in person;45,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Performing an interaction related to access to information;72,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Information:  Access to stored personal data (pension, employment history, etc.);58,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Information: Access to data bases or public records (cadastral records, company information, etc.);30,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Information: Access to obtain information (services, loans, tax, etc.);53,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;50,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Documentation: request an official document or certificate (birth, residence, etc.);31,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Total;5.008.201
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Downloading or printing an official form;56,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Arranging an appointment or booking (of an activity, medical care, etc.);70,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Online filing of tax returns in person;48,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Performing an interaction related to access to information;80,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Information:  Access to stored personal data (pension, employment history, etc.);66,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Information: Access to data bases or public records (cadastral records, company information, etc.);38,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Information: Access to obtain information (services, loans, tax, etc.);60,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Performing an interaction related to obtaining documents;48,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Documentation: request an official document or certificate (birth, residence, etc.);35,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Total;3.229.407
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Downloading or printing an official form;55,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);74,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Online filing of tax returns in person;44,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Performing an interaction related to access to information;74,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Information:  Access to stored personal data (pension, employment history, etc.);57,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Information: Access to data bases or public records (cadastral records, company information, etc.);31,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Information: Access to obtain information (services, loans, tax, etc.);58,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;50,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Documentation: request an official document or certificate (birth, residence, etc.);37,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Total;551.254
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Downloading or printing an official form;63,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);72,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Online filing of tax returns in person;49
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Performing an interaction related to access to information;77,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Information:  Access to stored personal data (pension, employment history, etc.);67,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Information: Access to data bases or public records (cadastral records, company information, etc.);34,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Information: Access to obtain information (services, loans, tax, etc.);59,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Performing an interaction related to obtaining documents;49,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Documentation: request an official document or certificate (birth, residence, etc.);32,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Average of types of contact with public administration agencies;4,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Total;1.513.887
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Downloading or printing an official form;54,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);78,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Online filing of tax returns in person;42,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Performing an interaction related to access to information;77,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Information:  Access to stored personal data (pension, employment history, etc.);62,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Information: Access to data bases or public records (cadastral records, company information, etc.);37,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Information: Access to obtain information (services, loans, tax, etc.);57,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Performing an interaction related to obtaining documents;47,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Documentation: request an official document or certificate (birth, residence, etc.);33,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Total;4.476.319
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Downloading or printing an official form;63,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);74,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Online filing of tax returns in person;58,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Performing an interaction related to access to information;81,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Information:  Access to stored personal data (pension, employment history, etc.);69,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Information: Access to data bases or public records (cadastral records, company information, etc.);36,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Information: Access to obtain information (services, loans, tax, etc.);66,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;51,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Documentation: request an official document or certificate (birth, residence, etc.);39,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;4,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Total;908.179
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Downloading or printing an official form;54,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Arranging an appointment or booking (of an activity, medical care, etc.);79,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Online filing of tax returns in person;39,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Performing an interaction related to access to information;74,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Information:  Access to stored personal data (pension, employment history, etc.);61,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Information: Access to data bases or public records (cadastral records, company information, etc.);32,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Information: Access to obtain information (services, loans, tax, etc.);55,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Performing an interaction related to obtaining documents;51,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Documentation: request an official document or certificate (birth, residence, etc.);36,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Total;408.868
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Downloading or printing an official form;53,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);63,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;48,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;77,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Information:  Access to stored personal data (pension, employment history, etc.);61,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Information: Access to data bases or public records (cadastral records, company information, etc.);33,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Information: Access to obtain information (services, loans, tax, etc.);59,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;54,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Documentation: request an official document or certificate (birth, residence, etc.);41,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Total;1.316.547
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Downloading or printing an official form;51
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);72,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Online filing of tax returns in person;52,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Performing an interaction related to access to information;74,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Information:  Access to stored personal data (pension, employment history, etc.);59,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Information: Access to data bases or public records (cadastral records, company information, etc.);29,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Information: Access to obtain information (services, loans, tax, etc.);56,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Performing an interaction related to obtaining documents;43,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Documentation: request an official document or certificate (birth, residence, etc.);32,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Total;186.640
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Downloading or printing an official form;53
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);77,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Online filing of tax returns in person;46,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Performing an interaction related to access to information;73,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Information:  Access to stored personal data (pension, employment history, etc.);60,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Information: Access to data bases or public records (cadastral records, company information, etc.);35,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Information: Access to obtain information (services, loans, tax, etc.);56,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Performing an interaction related to obtaining documents;49,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Documentation: request an official document or certificate (birth, residence, etc.);35,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Total;49.310
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Downloading or printing an official form;54,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);81
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Online filing of tax returns in person;31,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Performing an interaction related to access to information;76,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Information:  Access to stored personal data (pension, employment history, etc.);61,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Information: Access to data bases or public records (cadastral records, company information, etc.);32,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Information: Access to obtain information (services, loans, tax, etc.);64,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Performing an interaction related to obtaining documents;57,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Documentation: request an official document or certificate (birth, residence, etc.);49,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);13
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Average of types of contact with public administration agencies;4,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Total;56.409
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Downloading or printing an official form;63,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);67,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Online filing of tax returns in person;32,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Performing an interaction related to access to information;80
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Information:  Access to stored personal data (pension, employment history, etc.);72,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Information: Access to data bases or public records (cadastral records, company information, etc.);21,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Information: Access to obtain information (services, loans, tax, etc.);45,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Performing an interaction related to obtaining documents;81,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Documentation: request an official document or certificate (birth, residence, etc.);63,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);44,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Average of types of contact with public administration agencies;4,2