Reference population;Autonomous City and Community;Documentation or claim;Total
Total Persons;National Total;Total;36.663.412
Total Persons;National Total;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,8
Total Persons;National Total;They have requested an official document or certificate;28,5
Total Persons;National Total;They have applied for grants or rights;21,7
Total Persons;National Total;Other requests, claims, or complaints;8,3
Total Persons;National Total;They have not requested any official document or filed any complaint or claim although they needed to do so;5,2
Total Persons;Andalucía;Total;6.535.565
Total Persons;Andalucía;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,5
Total Persons;Andalucía;They have requested an official document or certificate;26,2
Total Persons;Andalucía;They have applied for grants or rights;25,3
Total Persons;Andalucía;Other requests, claims, or complaints;8,4
Total Persons;Andalucía;They have not requested any official document or filed any complaint or claim although they needed to do so;6,7
Total Persons;Aragón;Total;995.748
Total Persons;Aragón;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;34
Total Persons;Aragón;They have requested an official document or certificate;23,2
Total Persons;Aragón;They have applied for grants or rights;17,8
Total Persons;Aragón;Other requests, claims, or complaints;6,4
Total Persons;Aragón;They have not requested any official document or filed any complaint or claim although they needed to do so;3,5
Total Persons;Asturias, Principado de;Total;755.000
Total Persons;Asturias, Principado de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;30,4
Total Persons;Asturias, Principado de;They have requested an official document or certificate;22
Total Persons;Asturias, Principado de;They have applied for grants or rights;13,1
Total Persons;Asturias, Principado de;Other requests, claims, or complaints;6,4
Total Persons;Asturias, Principado de;They have not requested any official document or filed any complaint or claim although they needed to do so;8,6
Total Persons;Balears, Illes;Total;953.213
Total Persons;Balears, Illes;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,6
Total Persons;Balears, Illes;They have requested an official document or certificate;32
Total Persons;Balears, Illes;They have applied for grants or rights;19
Total Persons;Balears, Illes;Other requests, claims, or complaints;8,1
Total Persons;Balears, Illes;They have not requested any official document or filed any complaint or claim although they needed to do so;6
Total Persons;Canarias;Total;1.774.885
Total Persons;Canarias;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;45,7
Total Persons;Canarias;They have requested an official document or certificate;36,1
Total Persons;Canarias;They have applied for grants or rights;22,2
Total Persons;Canarias;Other requests, claims, or complaints;8,3
Total Persons;Canarias;They have not requested any official document or filed any complaint or claim although they needed to do so;5,1
Total Persons;Cantabria;Total;444.704
Total Persons;Cantabria;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;34,2
Total Persons;Cantabria;They have requested an official document or certificate;22,9
Total Persons;Cantabria;They have applied for grants or rights;18,4
Total Persons;Cantabria;Other requests, claims, or complaints;7,5
Total Persons;Cantabria;They have not requested any official document or filed any complaint or claim although they needed to do so;6,1
Total Persons;Castilla y León;Total;1.752.324
Total Persons;Castilla y León;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;31,4
Total Persons;Castilla y León;They have requested an official document or certificate;21,5
Total Persons;Castilla y León;They have applied for grants or rights;17,5
Total Persons;Castilla y León;Other requests, claims, or complaints;6,1
Total Persons;Castilla y León;They have not requested any official document or filed any complaint or claim although they needed to do so;4,7
Total Persons;Castilla-La Mancha;Total;1.575.515
Total Persons;Castilla-La Mancha;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,2
Total Persons;Castilla-La Mancha;They have requested an official document or certificate;24
Total Persons;Castilla-La Mancha;They have applied for grants or rights;23,4
Total Persons;Castilla-La Mancha;Other requests, claims, or complaints;5,8
Total Persons;Castilla-La Mancha;They have not requested any official document or filed any complaint or claim although they needed to do so;4,2
Total Persons;Cataluña;Total;6.035.525
Total Persons;Cataluña;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,2
Total Persons;Cataluña;They have requested an official document or certificate;29,6
Total Persons;Cataluña;They have applied for grants or rights;20,7
Total Persons;Cataluña;Other requests, claims, or complaints;9,3
Total Persons;Cataluña;They have not requested any official document or filed any complaint or claim although they needed to do so;3,8
Total Persons;Comunitat Valenciana;Total;4.038.262
Total Persons;Comunitat Valenciana;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,6
Total Persons;Comunitat Valenciana;They have requested an official document or certificate;30,2
Total Persons;Comunitat Valenciana;They have applied for grants or rights;21,7
Total Persons;Comunitat Valenciana;Other requests, claims, or complaints;9,5
Total Persons;Comunitat Valenciana;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Total Persons;Extremadura;Total;788.228
Total Persons;Extremadura;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;34,5
Total Persons;Extremadura;They have requested an official document or certificate;22,5
Total Persons;Extremadura;They have applied for grants or rights;20,2
Total Persons;Extremadura;Other requests, claims, or complaints;7,4
Total Persons;Extremadura;They have not requested any official document or filed any complaint or claim although they needed to do so;6,2
Total Persons;Galicia;Total;1.990.151
Total Persons;Galicia;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;36,2
Total Persons;Galicia;They have requested an official document or certificate;25,8
Total Persons;Galicia;They have applied for grants or rights;20,2
Total Persons;Galicia;Other requests, claims, or complaints;6,8
Total Persons;Galicia;They have not requested any official document or filed any complaint or claim although they needed to do so;5,8
Total Persons;Madrid, Comunidad de;Total;5.328.432
Total Persons;Madrid, Comunidad de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43,2
Total Persons;Madrid, Comunidad de;They have requested an official document or certificate;33,1
Total Persons;Madrid, Comunidad de;They have applied for grants or rights;23
Total Persons;Madrid, Comunidad de;Other requests, claims, or complaints;9,4
Total Persons;Madrid, Comunidad de;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3
Total Persons;Murcia, Región de;Total;1.178.452
Total Persons;Murcia, Región de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40
Total Persons;Murcia, Región de;They have requested an official document or certificate;28,5
Total Persons;Murcia, Región de;They have applied for grants or rights;24,7
Total Persons;Murcia, Región de;Other requests, claims, or complaints;6,4
Total Persons;Murcia, Región de;They have not requested any official document or filed any complaint or claim although they needed to do so;5,8
Total Persons;Navarra, Comunidad Foral de;Total;502.205
Total Persons;Navarra, Comunidad Foral de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,2
Total Persons;Navarra, Comunidad Foral de;They have requested an official document or certificate;33,8
Total Persons;Navarra, Comunidad Foral de;They have applied for grants or rights;21,8
Total Persons;Navarra, Comunidad Foral de;Other requests, claims, or complaints;8,2
Total Persons;Navarra, Comunidad Foral de;They have not requested any official document or filed any complaint or claim although they needed to do so;6,4
Total Persons;País Vasco;Total;1.649.817
Total Persons;País Vasco;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;34,6
Total Persons;País Vasco;They have requested an official document or certificate;26,3
Total Persons;País Vasco;They have applied for grants or rights;17,9
Total Persons;País Vasco;Other requests, claims, or complaints;9,6
Total Persons;País Vasco;They have not requested any official document or filed any complaint or claim although they needed to do so;5,6
Total Persons;Rioja, La;Total;240.885
Total Persons;Rioja, La;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,7
Total Persons;Rioja, La;They have requested an official document or certificate;28,4
Total Persons;Rioja, La;They have applied for grants or rights;22,7
Total Persons;Rioja, La;Other requests, claims, or complaints;4,8
Total Persons;Rioja, La;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Total Persons;Ceuta;Total;60.084
Total Persons;Ceuta;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46,9
Total Persons;Ceuta;They have requested an official document or certificate;40,6
Total Persons;Ceuta;They have applied for grants or rights;25,2
Total Persons;Ceuta;Other requests, claims, or complaints;10,6
Total Persons;Ceuta;They have not requested any official document or filed any complaint or claim although they needed to do so;3,1
Total Persons;Melilla;Total;64.417
Total Persons;Melilla;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;71,2
Total Persons;Melilla;They have requested an official document or certificate;55,7
Total Persons;Melilla;They have applied for grants or rights;39,3
Total Persons;Melilla;Other requests, claims, or complaints;10,7
Total Persons;Melilla;They have not requested any official document or filed any complaint or claim although they needed to do so;5,5
Internet users in the last 12 months;National Total;Total;35.322.450
Internet users in the last 12 months;National Total;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,3
Internet users in the last 12 months;National Total;They have requested an official document or certificate;29,6
Internet users in the last 12 months;National Total;They have applied for grants or rights;22,5
Internet users in the last 12 months;National Total;Other requests, claims, or complaints;8,6
Internet users in the last 12 months;National Total;They have not requested any official document or filed any complaint or claim although they needed to do so;5,4
Internet users in the last 12 months;Andalucía;Total;6.234.140
Internet users in the last 12 months;Andalucía;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43,5
Internet users in the last 12 months;Andalucía;They have requested an official document or certificate;27,5
Internet users in the last 12 months;Andalucía;They have applied for grants or rights;26,5
Internet users in the last 12 months;Andalucía;Other requests, claims, or complaints;8,8
Internet users in the last 12 months;Andalucía;They have not requested any official document or filed any complaint or claim although they needed to do so;7,1
Internet users in the last 12 months;Aragón;Total;968.175
Internet users in the last 12 months;Aragón;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;35
Internet users in the last 12 months;Aragón;They have requested an official document or certificate;23,9
Internet users in the last 12 months;Aragón;They have applied for grants or rights;18,3
Internet users in the last 12 months;Aragón;Other requests, claims, or complaints;6,6
Internet users in the last 12 months;Aragón;They have not requested any official document or filed any complaint or claim although they needed to do so;3,6
Internet users in the last 12 months;Asturias, Principado de;Total;704.523
Internet users in the last 12 months;Asturias, Principado de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;32,6
Internet users in the last 12 months;Asturias, Principado de;They have requested an official document or certificate;23,6
Internet users in the last 12 months;Asturias, Principado de;They have applied for grants or rights;14
Internet users in the last 12 months;Asturias, Principado de;Other requests, claims, or complaints;6,8
Internet users in the last 12 months;Asturias, Principado de;They have not requested any official document or filed any complaint or claim although they needed to do so;9,2
Internet users in the last 12 months;Balears, Illes;Total;921.449
Internet users in the last 12 months;Balears, Illes;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43
Internet users in the last 12 months;Balears, Illes;They have requested an official document or certificate;33,2
Internet users in the last 12 months;Balears, Illes;They have applied for grants or rights;19,7
Internet users in the last 12 months;Balears, Illes;Other requests, claims, or complaints;8,3
Internet users in the last 12 months;Balears, Illes;They have not requested any official document or filed any complaint or claim although they needed to do so;6,2
Internet users in the last 12 months;Canarias;Total;1.711.445
Internet users in the last 12 months;Canarias;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;47,4
Internet users in the last 12 months;Canarias;They have requested an official document or certificate;37,5
Internet users in the last 12 months;Canarias;They have applied for grants or rights;23
Internet users in the last 12 months;Canarias;Other requests, claims, or complaints;8,6
Internet users in the last 12 months;Canarias;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Internet users in the last 12 months;Cantabria;Total;426.298
Internet users in the last 12 months;Cantabria;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;35,6
Internet users in the last 12 months;Cantabria;They have requested an official document or certificate;23,9
Internet users in the last 12 months;Cantabria;They have applied for grants or rights;19,2
Internet users in the last 12 months;Cantabria;Other requests, claims, or complaints;7,8
Internet users in the last 12 months;Cantabria;They have not requested any official document or filed any complaint or claim although they needed to do so;6,3
Internet users in the last 12 months;Castilla y León;Total;1.665.093
Internet users in the last 12 months;Castilla y León;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,1
Internet users in the last 12 months;Castilla y León;They have requested an official document or certificate;22,6
Internet users in the last 12 months;Castilla y León;They have applied for grants or rights;18,4
Internet users in the last 12 months;Castilla y León;Other requests, claims, or complaints;6,4
Internet users in the last 12 months;Castilla y León;They have not requested any official document or filed any complaint or claim although they needed to do so;5
Internet users in the last 12 months;Castilla-La Mancha;Total;1.518.873
Internet users in the last 12 months;Castilla-La Mancha;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,7
Internet users in the last 12 months;Castilla-La Mancha;They have requested an official document or certificate;24,9
Internet users in the last 12 months;Castilla-La Mancha;They have applied for grants or rights;24,3
Internet users in the last 12 months;Castilla-La Mancha;Other requests, claims, or complaints;6,1
Internet users in the last 12 months;Castilla-La Mancha;They have not requested any official document or filed any complaint or claim although they needed to do so;4,4
Internet users in the last 12 months;Cataluña;Total;5.882.501
Internet users in the last 12 months;Cataluña;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,3
Internet users in the last 12 months;Cataluña;They have requested an official document or certificate;30,4
Internet users in the last 12 months;Cataluña;They have applied for grants or rights;21,2
Internet users in the last 12 months;Cataluña;Other requests, claims, or complaints;9,5
Internet users in the last 12 months;Cataluña;They have not requested any official document or filed any complaint or claim although they needed to do so;3,9
Internet users in the last 12 months;Comunitat Valenciana;Total;3.927.154
Internet users in the last 12 months;Comunitat Valenciana;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,8
Internet users in the last 12 months;Comunitat Valenciana;They have requested an official document or certificate;31,1
Internet users in the last 12 months;Comunitat Valenciana;They have applied for grants or rights;22,3
Internet users in the last 12 months;Comunitat Valenciana;Other requests, claims, or complaints;9,8
Internet users in the last 12 months;Comunitat Valenciana;They have not requested any official document or filed any complaint or claim although they needed to do so;5
Internet users in the last 12 months;Extremadura;Total;737.503
Internet users in the last 12 months;Extremadura;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;36,9
Internet users in the last 12 months;Extremadura;They have requested an official document or certificate;24,1
Internet users in the last 12 months;Extremadura;They have applied for grants or rights;21,6
Internet users in the last 12 months;Extremadura;Other requests, claims, or complaints;7,9
Internet users in the last 12 months;Extremadura;They have not requested any official document or filed any complaint or claim although they needed to do so;6,7
Internet users in the last 12 months;Galicia;Total;1.853.376
Internet users in the last 12 months;Galicia;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;38,9
Internet users in the last 12 months;Galicia;They have requested an official document or certificate;27,7
Internet users in the last 12 months;Galicia;They have applied for grants or rights;21,7
Internet users in the last 12 months;Galicia;Other requests, claims, or complaints;7,3
Internet users in the last 12 months;Galicia;They have not requested any official document or filed any complaint or claim although they needed to do so;6,3
Internet users in the last 12 months;Madrid, Comunidad de;Total;5.222.133
Internet users in the last 12 months;Madrid, Comunidad de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,1
Internet users in the last 12 months;Madrid, Comunidad de;They have requested an official document or certificate;33,7
Internet users in the last 12 months;Madrid, Comunidad de;They have applied for grants or rights;23,5
Internet users in the last 12 months;Madrid, Comunidad de;Other requests, claims, or complaints;9,6
Internet users in the last 12 months;Madrid, Comunidad de;They have not requested any official document or filed any complaint or claim although they needed to do so;4,4
Internet users in the last 12 months;Murcia, Región de;Total;1.132.000
Internet users in the last 12 months;Murcia, Región de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,6
Internet users in the last 12 months;Murcia, Región de;They have requested an official document or certificate;29,6
Internet users in the last 12 months;Murcia, Región de;They have applied for grants or rights;25,7
Internet users in the last 12 months;Murcia, Región de;Other requests, claims, or complaints;6,6
Internet users in the last 12 months;Murcia, Región de;They have not requested any official document or filed any complaint or claim although they needed to do so;6,1
Internet users in the last 12 months;Navarra, Comunidad Foral de;Total;484.481
Internet users in the last 12 months;Navarra, Comunidad Foral de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;45,8
Internet users in the last 12 months;Navarra, Comunidad Foral de;They have requested an official document or certificate;35
Internet users in the last 12 months;Navarra, Comunidad Foral de;They have applied for grants or rights;22,6
Internet users in the last 12 months;Navarra, Comunidad Foral de;Other requests, claims, or complaints;8,5
Internet users in the last 12 months;Navarra, Comunidad Foral de;They have not requested any official document or filed any complaint or claim although they needed to do so;6,7
Internet users in the last 12 months;País Vasco;Total;1.583.081
Internet users in the last 12 months;País Vasco;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;36,1
Internet users in the last 12 months;País Vasco;They have requested an official document or certificate;27,4
Internet users in the last 12 months;País Vasco;They have applied for grants or rights;18,6
Internet users in the last 12 months;País Vasco;Other requests, claims, or complaints;10
Internet users in the last 12 months;País Vasco;They have not requested any official document or filed any complaint or claim although they needed to do so;5,8
Internet users in the last 12 months;Rioja, La;Total;230.090
Internet users in the last 12 months;Rioja, La;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,5
Internet users in the last 12 months;Rioja, La;They have requested an official document or certificate;29,7
Internet users in the last 12 months;Rioja, La;They have applied for grants or rights;23,8
Internet users in the last 12 months;Rioja, La;Other requests, claims, or complaints;5
Internet users in the last 12 months;Rioja, La;They have not requested any official document or filed any complaint or claim although they needed to do so;5,2
Internet users in the last 12 months;Ceuta;Total;57.188
Internet users in the last 12 months;Ceuta;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;49,3
Internet users in the last 12 months;Ceuta;They have requested an official document or certificate;42,7
Internet users in the last 12 months;Ceuta;They have applied for grants or rights;26,5
Internet users in the last 12 months;Ceuta;Other requests, claims, or complaints;11,2
Internet users in the last 12 months;Ceuta;They have not requested any official document or filed any complaint or claim although they needed to do so;3,3
Internet users in the last 12 months;Melilla;Total;62.947
Internet users in the last 12 months;Melilla;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;72,8
Internet users in the last 12 months;Melilla;They have requested an official document or certificate;57
Internet users in the last 12 months;Melilla;They have applied for grants or rights;40,3
Internet users in the last 12 months;Melilla;Other requests, claims, or complaints;10,9
Internet users in the last 12 months;Melilla;They have not requested any official document or filed any complaint or claim although they needed to do so;5,6
Internet users in the last 3 months;National Total;Total;35.107.949
Internet users in the last 3 months;National Total;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,5
Internet users in the last 3 months;National Total;They have requested an official document or certificate;29,7
Internet users in the last 3 months;National Total;They have applied for grants or rights;22,6
Internet users in the last 3 months;National Total;Other requests, claims, or complaints;8,7
Internet users in the last 3 months;National Total;They have not requested any official document or filed any complaint or claim although they needed to do so;5,4
Internet users in the last 3 months;Andalucía;Total;6.209.192
Internet users in the last 3 months;Andalucía;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43,5
Internet users in the last 3 months;Andalucía;They have requested an official document or certificate;27,4
Internet users in the last 3 months;Andalucía;They have applied for grants or rights;26,6
Internet users in the last 3 months;Andalucía;Other requests, claims, or complaints;8,9
Internet users in the last 3 months;Andalucía;They have not requested any official document or filed any complaint or claim although they needed to do so;7,1
Internet users in the last 3 months;Aragón;Total;957.994
Internet users in the last 3 months;Aragón;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;35,3
Internet users in the last 3 months;Aragón;They have requested an official document or certificate;24,2
Internet users in the last 3 months;Aragón;They have applied for grants or rights;18,5
Internet users in the last 3 months;Aragón;Other requests, claims, or complaints;6,6
Internet users in the last 3 months;Aragón;They have not requested any official document or filed any complaint or claim although they needed to do so;3,6
Internet users in the last 3 months;Asturias, Principado de;Total;700.452
Internet users in the last 3 months;Asturias, Principado de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;32,8
Internet users in the last 3 months;Asturias, Principado de;They have requested an official document or certificate;23,8
Internet users in the last 3 months;Asturias, Principado de;They have applied for grants or rights;14,1
Internet users in the last 3 months;Asturias, Principado de;Other requests, claims, or complaints;6,9
Internet users in the last 3 months;Asturias, Principado de;They have not requested any official document or filed any complaint or claim although they needed to do so;9,3
Internet users in the last 3 months;Balears, Illes;Total;918.297
Internet users in the last 3 months;Balears, Illes;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;43
Internet users in the last 3 months;Balears, Illes;They have requested an official document or certificate;33,3
Internet users in the last 3 months;Balears, Illes;They have applied for grants or rights;19,6
Internet users in the last 3 months;Balears, Illes;Other requests, claims, or complaints;8,4
Internet users in the last 3 months;Balears, Illes;They have not requested any official document or filed any complaint or claim although they needed to do so;6,2
Internet users in the last 3 months;Canarias;Total;1.706.384
Internet users in the last 3 months;Canarias;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;47,6
Internet users in the last 3 months;Canarias;They have requested an official document or certificate;37,6
Internet users in the last 3 months;Canarias;They have applied for grants or rights;23,1
Internet users in the last 3 months;Canarias;Other requests, claims, or complaints;8,6
Internet users in the last 3 months;Canarias;They have not requested any official document or filed any complaint or claim although they needed to do so;5,3
Internet users in the last 3 months;Cantabria;Total;419.415
Internet users in the last 3 months;Cantabria;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;36,2
Internet users in the last 3 months;Cantabria;They have requested an official document or certificate;24,3
Internet users in the last 3 months;Cantabria;They have applied for grants or rights;19,5
Internet users in the last 3 months;Cantabria;Other requests, claims, or complaints;8
Internet users in the last 3 months;Cantabria;They have not requested any official document or filed any complaint or claim although they needed to do so;6,3
Internet users in the last 3 months;Castilla y León;Total;1.659.510
Internet users in the last 3 months;Castilla y León;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;33,2
Internet users in the last 3 months;Castilla y León;They have requested an official document or certificate;22,7
Internet users in the last 3 months;Castilla y León;They have applied for grants or rights;18,4
Internet users in the last 3 months;Castilla y León;Other requests, claims, or complaints;6,4
Internet users in the last 3 months;Castilla y León;They have not requested any official document or filed any complaint or claim although they needed to do so;4,9
Internet users in the last 3 months;Castilla-La Mancha;Total;1.510.393
Internet users in the last 3 months;Castilla-La Mancha;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39,9
Internet users in the last 3 months;Castilla-La Mancha;They have requested an official document or certificate;25
Internet users in the last 3 months;Castilla-La Mancha;They have applied for grants or rights;24,4
Internet users in the last 3 months;Castilla-La Mancha;Other requests, claims, or complaints;6,1
Internet users in the last 3 months;Castilla-La Mancha;They have not requested any official document or filed any complaint or claim although they needed to do so;4,2
Internet users in the last 3 months;Cataluña;Total;5.853.183
Internet users in the last 3 months;Cataluña;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,5
Internet users in the last 3 months;Cataluña;They have requested an official document or certificate;30,5
Internet users in the last 3 months;Cataluña;They have applied for grants or rights;21,3
Internet users in the last 3 months;Cataluña;Other requests, claims, or complaints;9,6
Internet users in the last 3 months;Cataluña;They have not requested any official document or filed any complaint or claim although they needed to do so;3,9
Internet users in the last 3 months;Comunitat Valenciana;Total;3.867.169
Internet users in the last 3 months;Comunitat Valenciana;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;42,4
Internet users in the last 3 months;Comunitat Valenciana;They have requested an official document or certificate;31,6
Internet users in the last 3 months;Comunitat Valenciana;They have applied for grants or rights;22,6
Internet users in the last 3 months;Comunitat Valenciana;Other requests, claims, or complaints;9,9
Internet users in the last 3 months;Comunitat Valenciana;They have not requested any official document or filed any complaint or claim although they needed to do so;5
Internet users in the last 3 months;Extremadura;Total;726.137
Internet users in the last 3 months;Extremadura;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;37,3
Internet users in the last 3 months;Extremadura;They have requested an official document or certificate;24,4
Internet users in the last 3 months;Extremadura;They have applied for grants or rights;21,9
Internet users in the last 3 months;Extremadura;Other requests, claims, or complaints;8
Internet users in the last 3 months;Extremadura;They have not requested any official document or filed any complaint or claim although they needed to do so;6,8
Internet users in the last 3 months;Galicia;Total;1.840.425
Internet users in the last 3 months;Galicia;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;39
Internet users in the last 3 months;Galicia;They have requested an official document or certificate;27,8
Internet users in the last 3 months;Galicia;They have applied for grants or rights;21,7
Internet users in the last 3 months;Galicia;Other requests, claims, or complaints;7,3
Internet users in the last 3 months;Galicia;They have not requested any official document or filed any complaint or claim although they needed to do so;6,2
Internet users in the last 3 months;Madrid, Comunidad de;Total;5.207.802
Internet users in the last 3 months;Madrid, Comunidad de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;44,2
Internet users in the last 3 months;Madrid, Comunidad de;They have requested an official document or certificate;33,8
Internet users in the last 3 months;Madrid, Comunidad de;They have applied for grants or rights;23,5
Internet users in the last 3 months;Madrid, Comunidad de;Other requests, claims, or complaints;9,6
Internet users in the last 3 months;Madrid, Comunidad de;They have not requested any official document or filed any complaint or claim although they needed to do so;4,4
Internet users in the last 3 months;Murcia, Región de;Total;1.124.410
Internet users in the last 3 months;Murcia, Región de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;41,9
Internet users in the last 3 months;Murcia, Región de;They have requested an official document or certificate;29,8
Internet users in the last 3 months;Murcia, Región de;They have applied for grants or rights;25,8
Internet users in the last 3 months;Murcia, Región de;Other requests, claims, or complaints;6,7
Internet users in the last 3 months;Murcia, Región de;They have not requested any official document or filed any complaint or claim although they needed to do so;6,1
Internet users in the last 3 months;Navarra, Comunidad Foral de;Total;480.854
Internet users in the last 3 months;Navarra, Comunidad Foral de;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;46
Internet users in the last 3 months;Navarra, Comunidad Foral de;They have requested an official document or certificate;35,3
Internet users in the last 3 months;Navarra, Comunidad Foral de;They have applied for grants or rights;22,7
Internet users in the last 3 months;Navarra, Comunidad Foral de;Other requests, claims, or complaints;8,5
Internet users in the last 3 months;Navarra, Comunidad Foral de;They have not requested any official document or filed any complaint or claim although they needed to do so;6,7
Internet users in the last 3 months;País Vasco;Total;1.579.781
Internet users in the last 3 months;País Vasco;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;36,2
Internet users in the last 3 months;País Vasco;They have requested an official document or certificate;27,5
Internet users in the last 3 months;País Vasco;They have applied for grants or rights;18,7
Internet users in the last 3 months;País Vasco;Other requests, claims, or complaints;10,1
Internet users in the last 3 months;País Vasco;They have not requested any official document or filed any complaint or claim although they needed to do so;5,8
Internet users in the last 3 months;Rioja, La;Total;227.268
Internet users in the last 3 months;Rioja, La;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;40,3
Internet users in the last 3 months;Rioja, La;They have requested an official document or certificate;29,4
Internet users in the last 3 months;Rioja, La;They have applied for grants or rights;23,4
Internet users in the last 3 months;Rioja, La;Other requests, claims, or complaints;5,1
Internet users in the last 3 months;Rioja, La;They have not requested any official document or filed any complaint or claim although they needed to do so;5,2
Internet users in the last 3 months;Ceuta;Total;57.188
Internet users in the last 3 months;Ceuta;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;49,3
Internet users in the last 3 months;Ceuta;They have requested an official document or certificate;42,7
Internet users in the last 3 months;Ceuta;They have applied for grants or rights;26,5
Internet users in the last 3 months;Ceuta;Other requests, claims, or complaints;11,2
Internet users in the last 3 months;Ceuta;They have not requested any official document or filed any complaint or claim although they needed to do so;3,3
Internet users in the last 3 months;Melilla;Total;62.096
Internet users in the last 3 months;Melilla;They have requested an official document or filed a complaint via a website or apps of public administration agencies in the last 12 months;73,8
Internet users in the last 3 months;Melilla;They have requested an official document or certificate;57,8
Internet users in the last 3 months;Melilla;They have applied for grants or rights;40,8
Internet users in the last 3 months;Melilla;Other requests, claims, or complaints;11,1
Internet users in the last 3 months;Melilla;They have not requested any official document or filed any complaint or claim although they needed to do so;4,3