Reference population;Autonomous City and Community;Reasons stated;Total
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;Total;1.896.247
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;Due to lack of skills or knowledge;33,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;Because they are concerned about the protection and security of personal data;31
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;Other reasons;40,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Andalucía;Total;440.095
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Andalucía;Due to lack of skills or knowledge;36,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Andalucía;Because they are concerned about the protection and security of personal data;20,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Andalucía;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);68,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Andalucía;Other reasons;30,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Aragón;Total;34.919
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Aragón;Due to lack of skills or knowledge;19,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Aragón;Because they are concerned about the protection and security of personal data;38,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Aragón;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Aragón;Other reasons;46,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Asturias, Principado de;Total;64.982
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Asturias, Principado de;Due to lack of skills or knowledge;40,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Asturias, Principado de;Because they are concerned about the protection and security of personal data;41,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Asturias, Principado de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Asturias, Principado de;Other reasons;50,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Balears, Illes;Total;57.121
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Balears, Illes;Due to lack of skills or knowledge;18
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Balears, Illes;Because they are concerned about the protection and security of personal data;27,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Balears, Illes;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);54,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Balears, Illes;Other reasons;48,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Canarias;Total;90.789
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Canarias;Due to lack of skills or knowledge;40,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Canarias;Because they are concerned about the protection and security of personal data;46
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Canarias;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);70
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Canarias;Other reasons;32,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cantabria;Total;26.952
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cantabria;Due to lack of skills or knowledge;23,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cantabria;Because they are concerned about the protection and security of personal data;22,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cantabria;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cantabria;Other reasons;47,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla y León;Total;82.646
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla y León;Due to lack of skills or knowledge;32
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla y León;Because they are concerned about the protection and security of personal data;41,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla y León;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);71,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla y León;Other reasons;33,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla-La Mancha;Total;66.807
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla-La Mancha;Due to lack of skills or knowledge;41,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla-La Mancha;Because they are concerned about the protection and security of personal data;54,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla-La Mancha;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);78,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Castilla-La Mancha;Other reasons;33,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cataluña;Total;226.672
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cataluña;Due to lack of skills or knowledge;23,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cataluña;Because they are concerned about the protection and security of personal data;27,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cataluña;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cataluña;Other reasons;39,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Comunitat Valenciana;Total;197.342
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Comunitat Valenciana;Due to lack of skills or knowledge;42,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Comunitat Valenciana;Because they are concerned about the protection and security of personal data;26,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Comunitat Valenciana;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Comunitat Valenciana;Other reasons;41,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Extremadura;Total;49.235
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Extremadura;Due to lack of skills or knowledge;35,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Extremadura;Because they are concerned about the protection and security of personal data;34,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Extremadura;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Extremadura;Other reasons;50,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Galicia;Total;116.348
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Galicia;Due to lack of skills or knowledge;40,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Galicia;Because they are concerned about the protection and security of personal data;45
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Galicia;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);69,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Galicia;Other reasons;42,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Madrid, Comunidad de;Total;231.669
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Madrid, Comunidad de;Due to lack of skills or knowledge;31,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Madrid, Comunidad de;Because they are concerned about the protection and security of personal data;34,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Madrid, Comunidad de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);47
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Madrid, Comunidad de;Other reasons;55,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Murcia, Región de;Total;68.712
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Murcia, Región de;Due to lack of skills or knowledge;28,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Murcia, Región de;Because they are concerned about the protection and security of personal data;30,2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Murcia, Región de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Murcia, Región de;Other reasons;40,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Navarra, Comunidad Foral de;Total;32.218
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Navarra, Comunidad Foral de;Due to lack of skills or knowledge;39,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Navarra, Comunidad Foral de;Because they are concerned about the protection and security of personal data;33,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Navarra, Comunidad Foral de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);53,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Navarra, Comunidad Foral de;Other reasons;52,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;País Vasco;Total;92.409
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;País Vasco;Due to lack of skills or knowledge;26,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;País Vasco;Because they are concerned about the protection and security of personal data;21,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;País Vasco;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);48,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;País Vasco;Other reasons;48
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Rioja, La;Total;11.921
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Rioja, La;Due to lack of skills or knowledge;37,7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Rioja, La;Because they are concerned about the protection and security of personal data;44,4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Rioja, La;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);73,5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Rioja, La;Other reasons;22
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Ceuta;Total;1.875
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Ceuta;Due to lack of skills or knowledge;67,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Ceuta;Because they are concerned about the protection and security of personal data;32,9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Ceuta;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55,1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Ceuta;Other reasons;..
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Melilla;Total;3.533
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Melilla;Due to lack of skills or knowledge;87
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Melilla;Because they are concerned about the protection and security of personal data;31,3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Melilla;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);93,6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Melilla;Other reasons;39
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;Total;1.880.557
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;Due to lack of skills or knowledge;33,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;Because they are concerned about the protection and security of personal data;31,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;Other reasons;40,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Andalucía;Total;438.407
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Andalucía;Due to lack of skills or knowledge;36,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Andalucía;Because they are concerned about the protection and security of personal data;20,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Andalucía;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);68,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Andalucía;Other reasons;30,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Aragón;Total;34.919
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Aragón;Due to lack of skills or knowledge;19,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Aragón;Because they are concerned about the protection and security of personal data;38,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Aragón;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Aragón;Other reasons;46,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Asturias, Principado de;Total;64.982
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Asturias, Principado de;Due to lack of skills or knowledge;40,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Asturias, Principado de;Because they are concerned about the protection and security of personal data;41,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Asturias, Principado de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Asturias, Principado de;Other reasons;50,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Balears, Illes;Total;57.121
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Balears, Illes;Due to lack of skills or knowledge;18
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Balears, Illes;Because they are concerned about the protection and security of personal data;27,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Balears, Illes;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);54,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Balears, Illes;Other reasons;48,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Canarias;Total;90.789
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Canarias;Due to lack of skills or knowledge;40,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Canarias;Because they are concerned about the protection and security of personal data;46
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Canarias;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);70
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Canarias;Other reasons;32,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cantabria;Total;26.498
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cantabria;Due to lack of skills or knowledge;22,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cantabria;Because they are concerned about the protection and security of personal data;21,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cantabria;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cantabria;Other reasons;48,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla y León;Total;80.686
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla y León;Due to lack of skills or knowledge;32,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla y León;Because they are concerned about the protection and security of personal data;43
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla y León;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);70,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla y León;Other reasons;34,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla-La Mancha;Total;62.782
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla-La Mancha;Due to lack of skills or knowledge;37,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla-La Mancha;Because they are concerned about the protection and security of personal data;55,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla-La Mancha;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);77,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Castilla-La Mancha;Other reasons;31,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cataluña;Total;226.672
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cataluña;Due to lack of skills or knowledge;23,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cataluña;Because they are concerned about the protection and security of personal data;27,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cataluña;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cataluña;Other reasons;39,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Comunitat Valenciana;Total;193.233
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Comunitat Valenciana;Due to lack of skills or knowledge;43,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Comunitat Valenciana;Because they are concerned about the protection and security of personal data;27,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Comunitat Valenciana;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Comunitat Valenciana;Other reasons;42,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Extremadura;Total;49.235
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Extremadura;Due to lack of skills or knowledge;35,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Extremadura;Because they are concerned about the protection and security of personal data;34,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Extremadura;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Extremadura;Other reasons;50,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Galicia;Total;114.348
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Galicia;Due to lack of skills or knowledge;39,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Galicia;Because they are concerned about the protection and security of personal data;44,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Galicia;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);68,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Galicia;Other reasons;42
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Madrid, Comunidad de;Total;231.669
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Madrid, Comunidad de;Due to lack of skills or knowledge;31,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Madrid, Comunidad de;Because they are concerned about the protection and security of personal data;34,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Madrid, Comunidad de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);47
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Madrid, Comunidad de;Other reasons;55,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Murcia, Región de;Total;68.109
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Murcia, Región de;Due to lack of skills or knowledge;28,8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Murcia, Región de;Because they are concerned about the protection and security of personal data;30,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Murcia, Región de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55,6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Murcia, Región de;Other reasons;41,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Navarra, Comunidad Foral de;Total;32.218
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Navarra, Comunidad Foral de;Due to lack of skills or knowledge;39,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Navarra, Comunidad Foral de;Because they are concerned about the protection and security of personal data;33,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Navarra, Comunidad Foral de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);53,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Navarra, Comunidad Foral de;Other reasons;52,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;País Vasco;Total;92.409
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;País Vasco;Due to lack of skills or knowledge;26,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;País Vasco;Because they are concerned about the protection and security of personal data;21,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;País Vasco;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);48,3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;País Vasco;Other reasons;48
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Rioja, La;Total;11.921
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Rioja, La;Due to lack of skills or knowledge;37,7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Rioja, La;Because they are concerned about the protection and security of personal data;44,4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Rioja, La;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);73,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Rioja, La;Other reasons;22
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Ceuta;Total;1.875
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Ceuta;Due to lack of skills or knowledge;67,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Ceuta;Because they are concerned about the protection and security of personal data;32,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Ceuta;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55,1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Ceuta;Other reasons;..
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Melilla;Total;2.682
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Melilla;Due to lack of skills or knowledge;82,9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Melilla;Because they are concerned about the protection and security of personal data;41,2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Melilla;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);91,5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Melilla;Other reasons;51,4