Reference population;Autonomous City and Community;Encountered problems;Total Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Total;29.207.048 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;They have had some problem in using the services of the public administration in the last 12 months;56,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Difficulty with using it;35,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Technical issues when using the website;38 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Problems when using electronic signatures;24,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Problems of access with smartphone or tablet;21,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Other problems;11,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Total;5.008.943 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;They have had some problem in using the services of the public administration in the last 12 months;60,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Difficulty with using it;35,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Technical issues when using the website;41,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Problems when using electronic signatures;22,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Problems of access with smartphone or tablet;21,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Other problems;10,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Total;823.069 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;They have had some problem in using the services of the public administration in the last 12 months;53,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Difficulty with using it;32,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Technical issues when using the website;36,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Problems when using electronic signatures;26,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Problems of access with smartphone or tablet;18,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Other problems;9,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Total;578.170 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;They have had some problem in using the services of the public administration in the last 12 months;54,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Difficulty with using it;31,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Technical issues when using the website;38 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Problems when using electronic signatures;26,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Problems of access with smartphone or tablet;18,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Other problems;11 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Total;761.483 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;They have had some problem in using the services of the public administration in the last 12 months;54,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Difficulty with using it;37,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Technical issues when using the website;34,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Problems when using electronic signatures;24,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Problems of access with smartphone or tablet;20,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Other problems;15,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Total;1.452.901 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;They have had some problem in using the services of the public administration in the last 12 months;60 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Difficulty with using it;37,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Technical issues when using the website;44,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Problems when using electronic signatures;25 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Problems of access with smartphone or tablet;21,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Other problems;12,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Total;330.405 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;They have had some problem in using the services of the public administration in the last 12 months;55,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Difficulty with using it;37,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Technical issues when using the website;34 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Problems when using electronic signatures;23,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Problems of access with smartphone or tablet;16,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Other problems;11,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Total;1.325.138 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;They have had some problem in using the services of the public administration in the last 12 months;55,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Difficulty with using it;36,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Technical issues when using the website;38,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Problems when using electronic signatures;26,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Problems of access with smartphone or tablet;20,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Other problems;11,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Total;1.183.754 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;They have had some problem in using the services of the public administration in the last 12 months;60 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Difficulty with using it;38,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Technical issues when using the website;43,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Problems when using electronic signatures;27,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Problems of access with smartphone or tablet;20,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Other problems;11,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Total;5.018.916 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;They have had some problem in using the services of the public administration in the last 12 months;53,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Difficulty with using it;35,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Technical issues when using the website;34,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Problems when using electronic signatures;22,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Problems of access with smartphone or tablet;22,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Other problems;13,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Total;3.233.782 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;They have had some problem in using the services of the public administration in the last 12 months;56,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Difficulty with using it;35,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Technical issues when using the website;38,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Problems when using electronic signatures;25 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Problems of access with smartphone or tablet;22,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Other problems;9,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Total;554.255 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;They have had some problem in using the services of the public administration in the last 12 months;60,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Difficulty with using it;40,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Technical issues when using the website;43,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Problems when using electronic signatures;27,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Problems of access with smartphone or tablet;20,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Other problems;13 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Total;1.522.783 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;They have had some problem in using the services of the public administration in the last 12 months;62,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Difficulty with using it;45 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Technical issues when using the website;43 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Problems when using electronic signatures;28,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Problems of access with smartphone or tablet;22,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Other problems;15,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Total;4.479.860 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;They have had some problem in using the services of the public administration in the last 12 months;50,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Difficulty with using it;31,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Technical issues when using the website;33,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Problems when using electronic signatures;23,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Problems of access with smartphone or tablet;22,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Other problems;11,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Total;913.221 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;They have had some problem in using the services of the public administration in the last 12 months;56,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Difficulty with using it;37,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Technical issues when using the website;38,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Problems when using electronic signatures;29,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Problems of access with smartphone or tablet;20,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Other problems;15,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Total;409.392 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;They have had some problem in using the services of the public administration in the last 12 months;62,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Difficulty with using it;41,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Technical issues when using the website;38,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Problems when using electronic signatures;26,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Problems of access with smartphone or tablet;21,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Other problems;12,3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Total;1.316.547 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;They have had some problem in using the services of the public administration in the last 12 months;55 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Difficulty with using it;34,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Technical issues when using the website;35,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Problems when using electronic signatures;26,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Problems of access with smartphone or tablet;21,8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Other problems;7,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Total;188.709 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;They have had some problem in using the services of the public administration in the last 12 months;51,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Difficulty with using it;33,2 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Technical issues when using the website;32,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Problems when using electronic signatures;22,9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Problems of access with smartphone or tablet;18 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Other problems;9 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Total;49.310 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;They have had some problem in using the services of the public administration in the last 12 months;49,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Difficulty with using it;27 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Technical issues when using the website;41,5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Problems when using electronic signatures;11,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Problems of access with smartphone or tablet;10,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Other problems;5,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Total;56.409 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;They have had some problem in using the services of the public administration in the last 12 months;42 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Difficulty with using it;25,4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Technical issues when using the website;24,7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Problems when using electronic signatures;14,6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Problems of access with smartphone or tablet;19,1 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Other problems;13,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Total;29.146.726 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;They have had some problem in using the services of the public administration in the last 12 months;56,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Difficulty with using it;35,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Technical issues when using the website;38 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Problems when using electronic signatures;24,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Problems of access with smartphone or tablet;21,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Other problems;11,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Total;4.996.862 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;They have had some problem in using the services of the public administration in the last 12 months;60,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Difficulty with using it;35,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Technical issues when using the website;41,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Problems when using electronic signatures;22,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Problems of access with smartphone or tablet;21,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Other problems;10,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Total;821.972 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;They have had some problem in using the services of the public administration in the last 12 months;53,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Difficulty with using it;32,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Technical issues when using the website;36,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Problems when using electronic signatures;26,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Problems of access with smartphone or tablet;18,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Other problems;9,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Total;577.256 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;They have had some problem in using the services of the public administration in the last 12 months;54,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Difficulty with using it;31,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Technical issues when using the website;37,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Problems when using electronic signatures;26,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Problems of access with smartphone or tablet;18,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Other problems;11 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Total;759.009 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;They have had some problem in using the services of the public administration in the last 12 months;54,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Difficulty with using it;37,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Technical issues when using the website;34,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Problems when using electronic signatures;24,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Problems of access with smartphone or tablet;20,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Other problems;15,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Total;1.449.952 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;They have had some problem in using the services of the public administration in the last 12 months;59,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Difficulty with using it;37,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Technical issues when using the website;44,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Problems when using electronic signatures;24,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Problems of access with smartphone or tablet;21,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Other problems;13 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Total;330.405 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;They have had some problem in using the services of the public administration in the last 12 months;55,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Difficulty with using it;37,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Technical issues when using the website;34 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Problems when using electronic signatures;23,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Problems of access with smartphone or tablet;16,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Other problems;11,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Total;1.323.831 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;They have had some problem in using the services of the public administration in the last 12 months;55,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Difficulty with using it;36,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Technical issues when using the website;38,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Problems when using electronic signatures;26,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Problems of access with smartphone or tablet;20,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Other problems;11,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Total;1.182.419 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;They have had some problem in using the services of the public administration in the last 12 months;60 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Difficulty with using it;38,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Technical issues when using the website;43,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Problems when using electronic signatures;27,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Problems of access with smartphone or tablet;20,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Other problems;11,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Total;5.008.201 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;They have had some problem in using the services of the public administration in the last 12 months;53,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Difficulty with using it;35,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Technical issues when using the website;34,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Problems when using electronic signatures;22,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Problems of access with smartphone or tablet;22,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Other problems;13,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Total;3.229.407 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;They have had some problem in using the services of the public administration in the last 12 months;56,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Difficulty with using it;35,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Technical issues when using the website;38,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Problems when using electronic signatures;25 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Problems of access with smartphone or tablet;22,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Other problems;9,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Total;551.254 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;They have had some problem in using the services of the public administration in the last 12 months;60,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Difficulty with using it;40,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Technical issues when using the website;44,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Problems when using electronic signatures;27,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Problems of access with smartphone or tablet;21 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Other problems;13,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Total;1.513.887 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;They have had some problem in using the services of the public administration in the last 12 months;62,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Difficulty with using it;44,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Technical issues when using the website;43,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Problems when using electronic signatures;28,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Problems of access with smartphone or tablet;23 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Other problems;15,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Total;4.476.319 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;They have had some problem in using the services of the public administration in the last 12 months;50,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Difficulty with using it;31,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Technical issues when using the website;33,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Problems when using electronic signatures;23,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Problems of access with smartphone or tablet;22,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Other problems;11,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Total;908.179 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;They have had some problem in using the services of the public administration in the last 12 months;57,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Difficulty with using it;37,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Technical issues when using the website;39,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Problems when using electronic signatures;29,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Problems of access with smartphone or tablet;20,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Other problems;15,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Total;408.868 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;They have had some problem in using the services of the public administration in the last 12 months;62,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Difficulty with using it;41,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Technical issues when using the website;38,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Problems when using electronic signatures;26,2 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Problems of access with smartphone or tablet;21,9 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Other problems;12,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Total;1.316.547 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;They have had some problem in using the services of the public administration in the last 12 months;55 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Difficulty with using it;34,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Technical issues when using the website;35,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Problems when using electronic signatures;26,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Problems of access with smartphone or tablet;21,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Other problems;7,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Total;186.640 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;They have had some problem in using the services of the public administration in the last 12 months;51,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Difficulty with using it;32,8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Technical issues when using the website;32,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Problems when using electronic signatures;22,3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Problems of access with smartphone or tablet;18,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Other problems;9,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Total;49.310 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;They have had some problem in using the services of the public administration in the last 12 months;49,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Difficulty with using it;27 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Technical issues when using the website;41,5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Problems when using electronic signatures;11,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Problems of access with smartphone or tablet;10,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Other problems;5,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Total;56.409 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;They have had some problem in using the services of the public administration in the last 12 months;42 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Difficulty with using it;25,4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Technical issues when using the website;24,7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Problems when using electronic signatures;14,6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Problems of access with smartphone or tablet;19,1 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Other problems;13,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;National Total;Total;16.444.214 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;National Total;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;National Total;Difficulty with using it;63,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;National Total;Technical issues when using the website;67,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;National Total;Problems when using electronic signatures;43,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;National Total;Problems of access with smartphone or tablet;38,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;National Total;Other problems;20,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Andalucía;Total;3.019.385 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Andalucía;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Andalucía;Difficulty with using it;59,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Andalucía;Technical issues when using the website;69,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Andalucía;Problems when using electronic signatures;37,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Andalucía;Problems of access with smartphone or tablet;36,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Andalucía;Other problems;17,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Aragón;Total;443.074 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Aragón;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Aragón;Difficulty with using it;60,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Aragón;Technical issues when using the website;68,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Aragón;Problems when using electronic signatures;49,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Aragón;Problems of access with smartphone or tablet;34,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Aragón;Other problems;17,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Total;313.345 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Difficulty with using it;58,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Technical issues when using the website;70,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Problems when using electronic signatures;48,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Problems of access with smartphone or tablet;33,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Other problems;20,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Balears, Illes;Total;417.136 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Balears, Illes;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Balears, Illes;Difficulty with using it;68,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Balears, Illes;Technical issues when using the website;63,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Balears, Illes;Problems when using electronic signatures;44 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Balears, Illes;Problems of access with smartphone or tablet;36,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Balears, Illes;Other problems;27,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Canarias;Total;871.134 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Canarias;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Canarias;Difficulty with using it;62,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Canarias;Technical issues when using the website;74,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Canarias;Problems when using electronic signatures;41,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Canarias;Problems of access with smartphone or tablet;36,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Canarias;Other problems;21,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cantabria;Total;183.794 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cantabria;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cantabria;Difficulty with using it;67,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cantabria;Technical issues when using the website;61,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cantabria;Problems when using electronic signatures;42 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cantabria;Problems of access with smartphone or tablet;30,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cantabria;Other problems;20,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla y León;Total;739.461 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla y León;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla y León;Difficulty with using it;65,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla y León;Technical issues when using the website;68,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla y León;Problems when using electronic signatures;48,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla y León;Problems of access with smartphone or tablet;36,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla y León;Other problems;20,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Total;710.238 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Difficulty with using it;64,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Technical issues when using the website;72,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Problems when using electronic signatures;45,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Problems of access with smartphone or tablet;34 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Other problems;18,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cataluña;Total;2.701.872 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cataluña;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cataluña;Difficulty with using it;65,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cataluña;Technical issues when using the website;63,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cataluña;Problems when using electronic signatures;41,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cataluña;Problems of access with smartphone or tablet;41,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Cataluña;Other problems;24,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Total;1.825.054 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Difficulty with using it;63,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Technical issues when using the website;67,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Problems when using electronic signatures;44,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Problems of access with smartphone or tablet;39,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Other problems;17,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Extremadura;Total;335.101 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Extremadura;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Extremadura;Difficulty with using it;66,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Extremadura;Technical issues when using the website;72,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Extremadura;Problems when using electronic signatures;45,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Extremadura;Problems of access with smartphone or tablet;34,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Extremadura;Other problems;21,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Galicia;Total;957.730 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Galicia;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Galicia;Difficulty with using it;71,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Galicia;Technical issues when using the website;68,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Galicia;Problems when using electronic signatures;45 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Galicia;Problems of access with smartphone or tablet;36,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Galicia;Other problems;24,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Total;2.279.975 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Difficulty with using it;62,1 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Technical issues when using the website;65,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Problems when using electronic signatures;46 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Problems of access with smartphone or tablet;44 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Other problems;23,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Total;519.784 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Murcia, Región de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Difficulty with using it;65,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Technical issues when using the website;68,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Problems when using electronic signatures;51,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Problems of access with smartphone or tablet;35,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Other problems;26,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Total;257.246 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Difficulty with using it;66,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Technical issues when using the website;61,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Problems when using electronic signatures;41,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Problems of access with smartphone or tablet;34,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Other problems;19,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;País Vasco;Total;724.234 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;País Vasco;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;País Vasco;Difficulty with using it;63,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;País Vasco;Technical issues when using the website;64,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;País Vasco;Problems when using electronic signatures;47,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;País Vasco;Problems of access with smartphone or tablet;39,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;País Vasco;Other problems;13,7 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Rioja, La;Total;97.491 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Rioja, La;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Rioja, La;Difficulty with using it;64,3 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Rioja, La;Technical issues when using the website;63,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Rioja, La;Problems when using electronic signatures;44,2 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Rioja, La;Problems of access with smartphone or tablet;34,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Rioja, La;Other problems;17,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Ceuta;Total;24.474 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Ceuta;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Ceuta;Difficulty with using it;54,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Ceuta;Technical issues when using the website;83,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Ceuta;Problems when using electronic signatures;22,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Ceuta;Problems of access with smartphone or tablet;20,4 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Ceuta;Other problems;10,8 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Melilla;Total;23.688 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Melilla;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Melilla;Difficulty with using it;60,5 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Melilla;Technical issues when using the website;58,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Melilla;Problems when using electronic signatures;34,9 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Melilla;Problems of access with smartphone or tablet;45,6 Internet users in the last 12 months that have had some problem using a website or apps of public administration agencies in the last 12 months;Melilla;Other problems;31,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;National Total;Total;16.406.607 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;National Total;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;National Total;Difficulty with using it;63,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;National Total;Technical issues when using the website;67,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;National Total;Problems when using electronic signatures;43,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;National Total;Problems of access with smartphone or tablet;38,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;National Total;Other problems;20,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Andalucía;Total;3.007.304 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Andalucía;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Andalucía;Difficulty with using it;59 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Andalucía;Technical issues when using the website;69,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Andalucía;Problems when using electronic signatures;37,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Andalucía;Problems of access with smartphone or tablet;36,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Andalucía;Other problems;17,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Aragón;Total;441.977 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Aragón;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Aragón;Difficulty with using it;60,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Aragón;Technical issues when using the website;68 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Aragón;Problems when using electronic signatures;49,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Aragón;Problems of access with smartphone or tablet;34,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Aragón;Other problems;17,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Asturias, Principado de;Total;312.431 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Asturias, Principado de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Asturias, Principado de;Difficulty with using it;58 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Asturias, Principado de;Technical issues when using the website;70,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Asturias, Principado de;Problems when using electronic signatures;48,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Asturias, Principado de;Problems of access with smartphone or tablet;33,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Asturias, Principado de;Other problems;20,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Balears, Illes;Total;415.840 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Balears, Illes;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Balears, Illes;Difficulty with using it;68,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Balears, Illes;Technical issues when using the website;63,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Balears, Illes;Problems when using electronic signatures;44,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Balears, Illes;Problems of access with smartphone or tablet;37 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Balears, Illes;Other problems;27,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Canarias;Total;868.737 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Canarias;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Canarias;Difficulty with using it;62,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Canarias;Technical issues when using the website;74,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Canarias;Problems when using electronic signatures;41,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Canarias;Problems of access with smartphone or tablet;36,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Canarias;Other problems;21,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cantabria;Total;183.794 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cantabria;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cantabria;Difficulty with using it;67,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cantabria;Technical issues when using the website;61,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cantabria;Problems when using electronic signatures;42 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cantabria;Problems of access with smartphone or tablet;30,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cantabria;Other problems;20,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla y León;Total;738.154 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla y León;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla y León;Difficulty with using it;65,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla y León;Technical issues when using the website;68,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla y León;Problems when using electronic signatures;48,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla y León;Problems of access with smartphone or tablet;36,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla y León;Other problems;20,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla-La Mancha;Total;708.903 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla-La Mancha;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla-La Mancha;Difficulty with using it;64,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla-La Mancha;Technical issues when using the website;72,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla-La Mancha;Problems when using electronic signatures;45,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla-La Mancha;Problems of access with smartphone or tablet;33,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Castilla-La Mancha;Other problems;18,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cataluña;Total;2.698.305 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cataluña;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cataluña;Difficulty with using it;65,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cataluña;Technical issues when using the website;63,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cataluña;Problems when using electronic signatures;41,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cataluña;Problems of access with smartphone or tablet;41,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Cataluña;Other problems;24,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Comunitat Valenciana;Total;1.825.054 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Comunitat Valenciana;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Comunitat Valenciana;Difficulty with using it;63,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Comunitat Valenciana;Technical issues when using the website;67,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Comunitat Valenciana;Problems when using electronic signatures;44,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Comunitat Valenciana;Problems of access with smartphone or tablet;39,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Comunitat Valenciana;Other problems;17,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Extremadura;Total;334.008 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Extremadura;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Extremadura;Difficulty with using it;66,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Extremadura;Technical issues when using the website;72,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Extremadura;Problems when using electronic signatures;45,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Extremadura;Problems of access with smartphone or tablet;34,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Extremadura;Other problems;21,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Galicia;Total;951.684 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Galicia;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Galicia;Difficulty with using it;71,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Galicia;Technical issues when using the website;68,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Galicia;Problems when using electronic signatures;44,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Galicia;Problems of access with smartphone or tablet;36,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Galicia;Other problems;24,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Madrid, Comunidad de;Total;2.276.434 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Madrid, Comunidad de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Madrid, Comunidad de;Difficulty with using it;62,2 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Madrid, Comunidad de;Technical issues when using the website;65,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Madrid, Comunidad de;Problems when using electronic signatures;46,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Madrid, Comunidad de;Problems of access with smartphone or tablet;44,1 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Madrid, Comunidad de;Other problems;23,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Murcia, Región de;Total;518.997 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Murcia, Región de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Murcia, Región de;Difficulty with using it;65,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Murcia, Región de;Technical issues when using the website;68,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Murcia, Región de;Problems when using electronic signatures;51,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Murcia, Región de;Problems of access with smartphone or tablet;35,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Murcia, Región de;Other problems;26,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Navarra, Comunidad Foral de;Total;256.721 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Navarra, Comunidad Foral de;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Navarra, Comunidad Foral de;Difficulty with using it;66,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Navarra, Comunidad Foral de;Technical issues when using the website;61,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Navarra, Comunidad Foral de;Problems when using electronic signatures;41,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Navarra, Comunidad Foral de;Problems of access with smartphone or tablet;34,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Navarra, Comunidad Foral de;Other problems;19,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;País Vasco;Total;724.234 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;País Vasco;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;País Vasco;Difficulty with using it;63,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;País Vasco;Technical issues when using the website;64,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;País Vasco;Problems when using electronic signatures;47,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;País Vasco;Problems of access with smartphone or tablet;39,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;País Vasco;Other problems;13,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Rioja, La;Total;95.868 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Rioja, La;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Rioja, La;Difficulty with using it;63,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Rioja, La;Technical issues when using the website;63,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Rioja, La;Problems when using electronic signatures;43,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Rioja, La;Problems of access with smartphone or tablet;35,3 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Rioja, La;Other problems;17,7 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Ceuta;Total;24.474 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Ceuta;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Ceuta;Difficulty with using it;54,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Ceuta;Technical issues when using the website;83,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Ceuta;Problems when using electronic signatures;22,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Ceuta;Problems of access with smartphone or tablet;20,4 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Ceuta;Other problems;10,8 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Melilla;Total;23.688 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Melilla;They have had some problem in using the services of the public administration in the last 12 months;100 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Melilla;Difficulty with using it;60,5 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Melilla;Technical issues when using the website;58,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Melilla;Problems when using electronic signatures;34,9 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Melilla;Problems of access with smartphone or tablet;45,6 Internet users in the last 3 months who have had problems using an AA.PP website or apps in the last 12 months;Melilla;Other problems;31,3