Reference population;Demographic characteristics;Documents or claims;Total
Total persons;Total persons;Total;37,634,488
Total persons;Total persons;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;45.1
Total persons;Total persons;Have requested an official document or certificate;35.4
Total persons;Total persons;Have applied for benefits or entitlements;23.0
Total persons;Total persons;Other requests, claims or complaints;8.6
Total persons;Total persons;Did not request an official document or submit a claim despite needing to do so;4.4
Total persons;Sex: Male;Total;18,747,728
Total persons;Sex: Male;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;45.1
Total persons;Sex: Male;Have requested an official document or certificate;35.9
Total persons;Sex: Male;Have applied for benefits or entitlements;21.4
Total persons;Sex: Male;Other requests, claims or complaints;9.2
Total persons;Sex: Male;Did not request an official document or submit a claim despite needing to do so;4.5
Total persons;Sex: Female;Total;18,886,760
Total persons;Sex: Female;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;45.1
Total persons;Sex: Female;Have requested an official document or certificate;34.8
Total persons;Sex: Female;Have applied for benefits or entitlements;24.7
Total persons;Sex: Female;Other requests, claims or complaints;8.1
Total persons;Sex: Female;Did not request an official document or submit a claim despite needing to do so;4.3
Total persons;Age: 16 to 24 years;Total;4,980,622
Total persons;Age: 16 to 24 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;50.1
Total persons;Age: 16 to 24 years;Have requested an official document or certificate;37.3
Total persons;Age: 16 to 24 years;Have applied for benefits or entitlements;29.3
Total persons;Age: 16 to 24 years;Other requests, claims or complaints;6.6
Total persons;Age: 16 to 24 years;Did not request an official document or submit a claim despite needing to do so;2.4
Total persons;Age: 25 to 34 years;Total;5,694,842
Total persons;Age: 25 to 34 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;59.1
Total persons;Age: 25 to 34 years;Have requested an official document or certificate;49.8
Total persons;Age: 25 to 34 years;Have applied for benefits or entitlements;25.8
Total persons;Age: 25 to 34 years;Other requests, claims or complaints;9.5
Total persons;Age: 25 to 34 years;Did not request an official document or submit a claim despite needing to do so;2.8
Total persons;Age: 35 to 44 years;Total;6,471,452
Total persons;Age: 35 to 44 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;56.9
Total persons;Age: 35 to 44 years;Have requested an official document or certificate;47.0
Total persons;Age: 35 to 44 years;Have applied for benefits or entitlements;29.5
Total persons;Age: 35 to 44 years;Other requests, claims or complaints;13.2
Total persons;Age: 35 to 44 years;Did not request an official document or submit a claim despite needing to do so;4.5
Total persons;Age: 45 to 54 years;Total;8,031,199
Total persons;Age: 45 to 54 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;47.9
Total persons;Age: 45 to 54 years;Have requested an official document or certificate;37.8
Total persons;Age: 45 to 54 years;Have applied for benefits or entitlements;25.8
Total persons;Age: 45 to 54 years;Other requests, claims or complaints;9.4
Total persons;Age: 45 to 54 years;Did not request an official document or submit a claim despite needing to do so;4.4
Total persons;Age: 55 to 64 years;Total;7,133,907
Total persons;Age: 55 to 64 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;34.6
Total persons;Age: 55 to 64 years;Have requested an official document or certificate;24.7
Total persons;Age: 55 to 64 years;Have applied for benefits or entitlements;17.9
Total persons;Age: 55 to 64 years;Other requests, claims or complaints;7.5
Total persons;Age: 55 to 64 years;Did not request an official document or submit a claim despite needing to do so;5.4
Total persons;Age: 65 to 74 years;Total;5,322,466
Total persons;Age: 65 to 74 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;20.9
Total persons;Age: 65 to 74 years;Have requested an official document or certificate;14.5
Total persons;Age: 65 to 74 years;Have applied for benefits or entitlements;9.1
Total persons;Age: 65 to 74 years;Other requests, claims or complaints;4.2
Total persons;Age: 65 to 74 years;Did not request an official document or submit a claim despite needing to do so;6.5
Total persons;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Total;15,968,540
Total persons;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;48.9
Total persons;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Have requested an official document or certificate;39.7
Total persons;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Have applied for benefits or entitlements;23.8
Total persons;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Other requests, claims or complaints;9.6
Total persons;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Did not request an official document or submit a claim despite needing to do so;4.0
Total persons;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Total;4,148,842
Total persons;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;46.4
Total persons;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Have requested an official document or certificate;37.6
Total persons;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Have applied for benefits or entitlements;22.8
Total persons;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Other requests, claims or complaints;8.6
Total persons;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Did not request an official document or submit a claim despite needing to do so;4.1
Total persons;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Total;6,212,676
Total persons;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;43.3
Total persons;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Have requested an official document or certificate;34.4
Total persons;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Have applied for benefits or entitlements;22.3
Total persons;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Other requests, claims or complaints;9.0
Total persons;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Did not request an official document or submit a claim despite needing to do so;4.4
Total persons;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Total;3,819,067
Total persons;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;42.6
Total persons;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Have requested an official document or certificate;31.0
Total persons;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Have applied for benefits or entitlements;24.4
Total persons;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Other requests, claims or complaints;6.6
Total persons;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Did not request an official document or submit a claim despite needing to do so;3.6
Total persons;Degree of urbanisation: Fewer than 10,000 inhabitants;Total;7,485,363
Total persons;Degree of urbanisation: Fewer than 10,000 inhabitants;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;38.9
Total persons;Degree of urbanisation: Fewer than 10,000 inhabitants;Have requested an official document or certificate;27.8
Total persons;Degree of urbanisation: Fewer than 10,000 inhabitants;Have applied for benefits or entitlements;21.6
Total persons;Degree of urbanisation: Fewer than 10,000 inhabitants;Other requests, claims or complaints;7.2
Total persons;Degree of urbanisation: Fewer than 10,000 inhabitants;Did not request an official document or submit a claim despite needing to do so;5.9
Total persons;Household size: Households with 1 member;Total;3,883,436
Total persons;Household size: Households with 1 member;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;37.8
Total persons;Household size: Households with 1 member;Have requested an official document or certificate;30.1
Total persons;Household size: Households with 1 member;Have applied for benefits or entitlements;15.7
Total persons;Household size: Households with 1 member;Other requests, claims or complaints;9.8
Total persons;Household size: Households with 1 member;Did not request an official document or submit a claim despite needing to do so;5.4
Total persons;Household size: Households with 2 members;Total;9,722,821
Total persons;Household size: Households with 2 members;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;37.6
Total persons;Household size: Households with 2 members;Have requested an official document or certificate;29.3
Total persons;Household size: Households with 2 members;Have applied for benefits or entitlements;16.4
Total persons;Household size: Households with 2 members;Other requests, claims or complaints;7.5
Total persons;Household size: Households with 2 members;Did not request an official document or submit a claim despite needing to do so;4.9
Total persons;Household size: Households with 3 members;Total;10,283,157
Total persons;Household size: Households with 3 members;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;46.4
Total persons;Household size: Households with 3 members;Have requested an official document or certificate;36.2
Total persons;Household size: Households with 3 members;Have applied for benefits or entitlements;22.8
Total persons;Household size: Households with 3 members;Other requests, claims or complaints;9.0
Total persons;Household size: Households with 3 members;Did not request an official document or submit a claim despite needing to do so;3.9
Total persons;Household size: Households with 4 members;Total;9,699,050
Total persons;Household size: Households with 4 members;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;49.9
Total persons;Household size: Households with 4 members;Have requested an official document or certificate;38.4
Total persons;Household size: Households with 4 members;Have applied for benefits or entitlements;29.5
Total persons;Household size: Households with 4 members;Other requests, claims or complaints;9.2
Total persons;Household size: Households with 4 members;Did not request an official document or submit a claim despite needing to do so;3.7
Total persons;Household size: Households with 5 or more members;Total;4,046,024
Total persons;Household size: Households with 5 or more members;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;55.4
Total persons;Household size: Households with 5 or more members;Have requested an official document or certificate;45.5
Total persons;Household size: Households with 5 or more members;Have applied for benefits or entitlements;31.3
Total persons;Household size: Households with 5 or more members;Other requests, claims or complaints;7.8
Total persons;Household size: Households with 5 or more members;Did not request an official document or submit a claim despite needing to do so;5.2
Total persons;Type of household: One-person household;Total;3,883,436
Total persons;Type of household: One-person household;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;37.8
Total persons;Type of household: One-person household;Have requested an official document or certificate;30.1
Total persons;Type of household: One-person household;Have applied for benefits or entitlements;15.7
Total persons;Type of household: One-person household;Other requests, claims or complaints;9.8
Total persons;Type of household: One-person household;Did not request an official document or submit a claim despite needing to do so;5.4
Total persons;Type of household: Single parent living with at least one child;Total;4,878,666
Total persons;Type of household: Single parent living with at least one child;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;50.4
Total persons;Type of household: Single parent living with at least one child;Have requested an official document or certificate;38.3
Total persons;Type of household: Single parent living with at least one child;Have applied for benefits or entitlements;26.9
Total persons;Type of household: Single parent living with at least one child;Other requests, claims or complaints;11.5
Total persons;Type of household: Single parent living with at least one child;Did not request an official document or submit a claim despite needing to do so;3.9
Total persons;Type of household: Couple without children living in the household;Total;5,592,952
Total persons;Type of household: Couple without children living in the household;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;34.7
Total persons;Type of household: Couple without children living in the household;Have requested an official document or certificate;27.8
Total persons;Type of household: Couple without children living in the household;Have applied for benefits or entitlements;12.6
Total persons;Type of household: Couple without children living in the household;Other requests, claims or complaints;7.0
Total persons;Type of household: Couple without children living in the household;Did not request an official document or submit a claim despite needing to do so;5.0
Total persons;Type of household: Couple with children living in the household;Total;18,040,764
Total persons;Type of household: Couple with children living in the household;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;48.6
Total persons;Type of household: Couple with children living in the household;Have requested an official document or certificate;37.6
Total persons;Type of household: Couple with children living in the household;Have applied for benefits or entitlements;27.5
Total persons;Type of household: Couple with children living in the household;Other requests, claims or complaints;8.2
Total persons;Type of household: Couple with children living in the household;Did not request an official document or submit a claim despite needing to do so;3.8
Total persons;Type of household: Other type of household;Total;5,238,670
Total persons;Type of household: Other type of household;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;44.6
Total persons;Type of household: Other type of household;Have requested an official document or certificate;36.9
Total persons;Type of household: Other type of household;Have applied for benefits or entitlements;20.7
Total persons;Type of household: Other type of household;Other requests, claims or complaints;7.9
Total persons;Type of household: Other type of household;Did not request an official document or submit a claim despite needing to do so;5.3
Total persons;Living as a couple: Living with spouse;Total;16,878,798
Total persons;Living as a couple: Living with spouse;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;41.2
Total persons;Living as a couple: Living with spouse;Have requested an official document or certificate;31.5
Total persons;Living as a couple: Living with spouse;Have applied for benefits or entitlements;22.4
Total persons;Living as a couple: Living with spouse;Other requests, claims or complaints;8.2
Total persons;Living as a couple: Living with spouse;Did not request an official document or submit a claim despite needing to do so;4.9
Total persons;Living as a couple: Living with a de facto partner;Total;3,737,828
Total persons;Living as a couple: Living with a de facto partner;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;55.2
Total persons;Living as a couple: Living with a de facto partner;Have requested an official document or certificate;46.7
Total persons;Living as a couple: Living with a de facto partner;Have applied for benefits or entitlements;26.4
Total persons;Living as a couple: Living with a de facto partner;Other requests, claims or complaints;9.4
Total persons;Living as a couple: Living with a de facto partner;Did not request an official document or submit a claim despite needing to do so;3.6
Total persons;Living as a couple: Not living with a partner;Total;17,017,861
Total persons;Living as a couple: Not living with a partner;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;46.7
Total persons;Living as a couple: Not living with a partner;Have requested an official document or certificate;36.7
Total persons;Living as a couple: Not living with a partner;Have applied for benefits or entitlements;23.0
Total persons;Living as a couple: Not living with a partner;Other requests, claims or complaints;8.8
Total persons;Living as a couple: Not living with a partner;Did not request an official document or submit a claim despite needing to do so;4.0
Total persons;Nationality: Spanish;Total;31,530,605
Total persons;Nationality: Spanish;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;44.3
Total persons;Nationality: Spanish;Have requested an official document or certificate;33.9
Total persons;Nationality: Spanish;Have applied for benefits or entitlements;23.7
Total persons;Nationality: Spanish;Other requests, claims or complaints;8.6
Total persons;Nationality: Spanish;Did not request an official document or submit a claim despite needing to do so;4.3
Total persons;Nationality: Foreign;Total;6,103,883
Total persons;Nationality: Foreign;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;49.3
Total persons;Nationality: Foreign;Have requested an official document or certificate;43.1
Total persons;Nationality: Foreign;Have applied for benefits or entitlements;19.9
Total persons;Nationality: Foreign;Other requests, claims or complaints;8.8
Total persons;Nationality: Foreign;Did not request an official document or submit a claim despite needing to do so;5.0
Total persons;Activity limitation: Severely limited;Total;1,230,147
Total persons;Activity limitation: Severely limited;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;33.2
Total persons;Activity limitation: Severely limited;Have requested an official document or certificate;24.4
Total persons;Activity limitation: Severely limited;Have applied for benefits or entitlements;19.8
Total persons;Activity limitation: Severely limited;Other requests, claims or complaints;9.3
Total persons;Activity limitation: Severely limited;Did not request an official document or submit a claim despite needing to do so;4.5
Total persons;Activity limitation: Limited but not severely;Total;5,462,413
Total persons;Activity limitation: Limited but not severely;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;35.5
Total persons;Activity limitation: Limited but not severely;Have requested an official document or certificate;26.1
Total persons;Activity limitation: Limited but not severely;Have applied for benefits or entitlements;18.7
Total persons;Activity limitation: Limited but not severely;Other requests, claims or complaints;8.4
Total persons;Activity limitation: Limited but not severely;Did not request an official document or submit a claim despite needing to do so;6.9
Total persons;Activity limitation: Not limited at all;Total;30,941,928
Total persons;Activity limitation: Not limited at all;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;47.3
Total persons;Activity limitation: Not limited at all;Have requested an official document or certificate;37.4
Total persons;Activity limitation: Not limited at all;Have applied for benefits or entitlements;23.9
Total persons;Activity limitation: Not limited at all;Other requests, claims or complaints;8.6
Total persons;Activity limitation: Not limited at all;Did not request an official document or submit a claim despite needing to do so;3.9
Internet users in the last 12 months;Total persons;Total;36,814,969
Internet users in the last 12 months;Total persons;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;46.1
Internet users in the last 12 months;Total persons;Have requested an official document or certificate;36.2
Internet users in the last 12 months;Total persons;Have applied for benefits or entitlements;23.6
Internet users in the last 12 months;Total persons;Other requests, claims or complaints;8.8
Internet users in the last 12 months;Total persons;Did not request an official document or submit a claim despite needing to do so;4.5
Internet users in the last 12 months;Sex: Male;Total;18,304,637
Internet users in the last 12 months;Sex: Male;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;46.2
Internet users in the last 12 months;Sex: Male;Have requested an official document or certificate;36.8
Internet users in the last 12 months;Sex: Male;Have applied for benefits or entitlements;21.9
Internet users in the last 12 months;Sex: Male;Other requests, claims or complaints;9.4
Internet users in the last 12 months;Sex: Male;Did not request an official document or submit a claim despite needing to do so;4.6
Internet users in the last 12 months;Sex: Female;Total;18,510,332
Internet users in the last 12 months;Sex: Female;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;46.0
Internet users in the last 12 months;Sex: Female;Have requested an official document or certificate;35.5
Internet users in the last 12 months;Sex: Female;Have applied for benefits or entitlements;25.2
Internet users in the last 12 months;Sex: Female;Other requests, claims or complaints;8.2
Internet users in the last 12 months;Sex: Female;Did not request an official document or submit a claim despite needing to do so;4.4
Internet users in the last 12 months;Age: 16 to 24 years;Total;4,978,136
Internet users in the last 12 months;Age: 16 to 24 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;50.1
Internet users in the last 12 months;Age: 16 to 24 years;Have requested an official document or certificate;37.3
Internet users in the last 12 months;Age: 16 to 24 years;Have applied for benefits or entitlements;29.4
Internet users in the last 12 months;Age: 16 to 24 years;Other requests, claims or complaints;6.6
Internet users in the last 12 months;Age: 16 to 24 years;Did not request an official document or submit a claim despite needing to do so;2.4
Internet users in the last 12 months;Age: 25 to 34 years;Total;5,679,849
Internet users in the last 12 months;Age: 25 to 34 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;59.2
Internet users in the last 12 months;Age: 25 to 34 years;Have requested an official document or certificate;50.0
Internet users in the last 12 months;Age: 25 to 34 years;Have applied for benefits or entitlements;25.9
Internet users in the last 12 months;Age: 25 to 34 years;Other requests, claims or complaints;9.5
Internet users in the last 12 months;Age: 25 to 34 years;Did not request an official document or submit a claim despite needing to do so;2.8
Internet users in the last 12 months;Age: 35 to 44 years;Total;6,443,715
Internet users in the last 12 months;Age: 35 to 44 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;57.2
Internet users in the last 12 months;Age: 35 to 44 years;Have requested an official document or certificate;47.2
Internet users in the last 12 months;Age: 35 to 44 years;Have applied for benefits or entitlements;29.6
Internet users in the last 12 months;Age: 35 to 44 years;Other requests, claims or complaints;13.3
Internet users in the last 12 months;Age: 35 to 44 years;Did not request an official document or submit a claim despite needing to do so;4.5
Internet users in the last 12 months;Age: 45 to 54 years;Total;7,931,154
Internet users in the last 12 months;Age: 45 to 54 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;48.5
Internet users in the last 12 months;Age: 45 to 54 years;Have requested an official document or certificate;38.3
Internet users in the last 12 months;Age: 45 to 54 years;Have applied for benefits or entitlements;26.1
Internet users in the last 12 months;Age: 45 to 54 years;Other requests, claims or complaints;9.6
Internet users in the last 12 months;Age: 45 to 54 years;Did not request an official document or submit a claim despite needing to do so;4.5
Internet users in the last 12 months;Age: 55 to 64 years;Total;6,987,021
Internet users in the last 12 months;Age: 55 to 64 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;35.4
Internet users in the last 12 months;Age: 55 to 64 years;Have requested an official document or certificate;25.2
Internet users in the last 12 months;Age: 55 to 64 years;Have applied for benefits or entitlements;18.3
Internet users in the last 12 months;Age: 55 to 64 years;Other requests, claims or complaints;7.6
Internet users in the last 12 months;Age: 55 to 64 years;Did not request an official document or submit a claim despite needing to do so;5.5
Internet users in the last 12 months;Age: 65 to 74 years;Total;4,795,094
Internet users in the last 12 months;Age: 65 to 74 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;23.2
Internet users in the last 12 months;Age: 65 to 74 years;Have requested an official document or certificate;16.0
Internet users in the last 12 months;Age: 65 to 74 years;Have applied for benefits or entitlements;10.1
Internet users in the last 12 months;Age: 65 to 74 years;Other requests, claims or complaints;4.7
Internet users in the last 12 months;Age: 65 to 74 years;Did not request an official document or submit a claim despite needing to do so;7.2
Internet users in the last 12 months;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Total;15,712,207
Internet users in the last 12 months;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;49.7
Internet users in the last 12 months;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Have requested an official document or certificate;40.4
Internet users in the last 12 months;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Have applied for benefits or entitlements;24.2
Internet users in the last 12 months;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Other requests, claims or complaints;9.7
Internet users in the last 12 months;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Did not request an official document or submit a claim despite needing to do so;4.0
Internet users in the last 12 months;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Total;4,055,416
Internet users in the last 12 months;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;47.5
Internet users in the last 12 months;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Have requested an official document or certificate;38.5
Internet users in the last 12 months;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Have applied for benefits or entitlements;23.3
Internet users in the last 12 months;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Other requests, claims or complaints;8.7
Internet users in the last 12 months;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Did not request an official document or submit a claim despite needing to do so;4.2
Internet users in the last 12 months;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Total;6,106,855
Internet users in the last 12 months;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;44.1
Internet users in the last 12 months;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Have requested an official document or certificate;35.0
Internet users in the last 12 months;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Have applied for benefits or entitlements;22.7
Internet users in the last 12 months;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Other requests, claims or complaints;9.2
Internet users in the last 12 months;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Did not request an official document or submit a claim despite needing to do so;4.5
Internet users in the last 12 months;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Total;3,707,959
Internet users in the last 12 months;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;43.9
Internet users in the last 12 months;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Have requested an official document or certificate;31.9
Internet users in the last 12 months;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Have applied for benefits or entitlements;25.2
Internet users in the last 12 months;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Other requests, claims or complaints;6.8
Internet users in the last 12 months;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Did not request an official document or submit a claim despite needing to do so;3.7
Internet users in the last 12 months;Degree of urbanisation: Fewer than 10,000 inhabitants;Total;7,232,532
Internet users in the last 12 months;Degree of urbanisation: Fewer than 10,000 inhabitants;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;40.2
Internet users in the last 12 months;Degree of urbanisation: Fewer than 10,000 inhabitants;Have requested an official document or certificate;28.8
Internet users in the last 12 months;Degree of urbanisation: Fewer than 10,000 inhabitants;Have applied for benefits or entitlements;22.3
Internet users in the last 12 months;Degree of urbanisation: Fewer than 10,000 inhabitants;Other requests, claims or complaints;7.5
Internet users in the last 12 months;Degree of urbanisation: Fewer than 10,000 inhabitants;Did not request an official document or submit a claim despite needing to do so;6.1
Internet users in the last 12 months;Household size: Households with 1 member;Total;3,751,004
Internet users in the last 12 months;Household size: Households with 1 member;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;39.1
Internet users in the last 12 months;Household size: Households with 1 member;Have requested an official document or certificate;31.2
Internet users in the last 12 months;Household size: Households with 1 member;Have applied for benefits or entitlements;16.2
Internet users in the last 12 months;Household size: Households with 1 member;Other requests, claims or complaints;10.1
Internet users in the last 12 months;Household size: Households with 1 member;Did not request an official document or submit a claim despite needing to do so;5.6
Internet users in the last 12 months;Household size: Households with 2 members;Total;9,315,307
Internet users in the last 12 months;Household size: Households with 2 members;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;39.2
Internet users in the last 12 months;Household size: Households with 2 members;Have requested an official document or certificate;30.6
Internet users in the last 12 months;Household size: Households with 2 members;Have applied for benefits or entitlements;17.1
Internet users in the last 12 months;Household size: Households with 2 members;Other requests, claims or complaints;7.9
Internet users in the last 12 months;Household size: Households with 2 members;Did not request an official document or submit a claim despite needing to do so;5.1
Internet users in the last 12 months;Household size: Households with 3 members;Total;10,110,968
Internet users in the last 12 months;Household size: Households with 3 members;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;47.2
Internet users in the last 12 months;Household size: Households with 3 members;Have requested an official document or certificate;36.8
Internet users in the last 12 months;Household size: Households with 3 members;Have applied for benefits or entitlements;23.2
Internet users in the last 12 months;Household size: Households with 3 members;Other requests, claims or complaints;9.1
Internet users in the last 12 months;Household size: Households with 3 members;Did not request an official document or submit a claim despite needing to do so;3.9
Internet users in the last 12 months;Household size: Households with 4 members;Total;9,634,157
Internet users in the last 12 months;Household size: Households with 4 members;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;50.3
Internet users in the last 12 months;Household size: Households with 4 members;Have requested an official document or certificate;38.6
Internet users in the last 12 months;Household size: Households with 4 members;Have applied for benefits or entitlements;29.7
Internet users in the last 12 months;Household size: Households with 4 members;Other requests, claims or complaints;9.2
Internet users in the last 12 months;Household size: Households with 4 members;Did not request an official document or submit a claim despite needing to do so;3.7
Internet users in the last 12 months;Household size: Households with 5 or more members;Total;4,003,532
Internet users in the last 12 months;Household size: Households with 5 or more members;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;56.0
Internet users in the last 12 months;Household size: Households with 5 or more members;Have requested an official document or certificate;46.0
Internet users in the last 12 months;Household size: Households with 5 or more members;Have applied for benefits or entitlements;31.7
Internet users in the last 12 months;Household size: Households with 5 or more members;Other requests, claims or complaints;7.8
Internet users in the last 12 months;Household size: Households with 5 or more members;Did not request an official document or submit a claim despite needing to do so;5.3
Internet users in the last 12 months;Type of household: One-person household;Total;3,751,004
Internet users in the last 12 months;Type of household: One-person household;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;39.1
Internet users in the last 12 months;Type of household: One-person household;Have requested an official document or certificate;31.2
Internet users in the last 12 months;Type of household: One-person household;Have applied for benefits or entitlements;16.2
Internet users in the last 12 months;Type of household: One-person household;Other requests, claims or complaints;10.1
Internet users in the last 12 months;Type of household: One-person household;Did not request an official document or submit a claim despite needing to do so;5.6
Internet users in the last 12 months;Type of household: Single parent living with at least one child;Total;4,773,073
Internet users in the last 12 months;Type of household: Single parent living with at least one child;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;51.5
Internet users in the last 12 months;Type of household: Single parent living with at least one child;Have requested an official document or certificate;39.2
Internet users in the last 12 months;Type of household: Single parent living with at least one child;Have applied for benefits or entitlements;27.5
Internet users in the last 12 months;Type of household: Single parent living with at least one child;Other requests, claims or complaints;11.8
Internet users in the last 12 months;Type of household: Single parent living with at least one child;Did not request an official document or submit a claim despite needing to do so;4.0
Internet users in the last 12 months;Type of household: Couple without children living in the household;Total;5,337,228
Internet users in the last 12 months;Type of household: Couple without children living in the household;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;36.3
Internet users in the last 12 months;Type of household: Couple without children living in the household;Have requested an official document or certificate;29.1
Internet users in the last 12 months;Type of household: Couple without children living in the household;Have applied for benefits or entitlements;13.2
Internet users in the last 12 months;Type of household: Couple without children living in the household;Other requests, claims or complaints;7.4
Internet users in the last 12 months;Type of household: Couple without children living in the household;Did not request an official document or submit a claim despite needing to do so;5.2
Internet users in the last 12 months;Type of household: Couple with children living in the household;Total;17,906,347
Internet users in the last 12 months;Type of household: Couple with children living in the household;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;49.0
Internet users in the last 12 months;Type of household: Couple with children living in the household;Have requested an official document or certificate;37.9
Internet users in the last 12 months;Type of household: Couple with children living in the household;Have applied for benefits or entitlements;27.7
Internet users in the last 12 months;Type of household: Couple with children living in the household;Other requests, claims or complaints;8.3
Internet users in the last 12 months;Type of household: Couple with children living in the household;Did not request an official document or submit a claim despite needing to do so;3.9
Internet users in the last 12 months;Type of household: Other type of household;Total;5,047,318
Internet users in the last 12 months;Type of household: Other type of household;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;46.2
Internet users in the last 12 months;Type of household: Other type of household;Have requested an official document or certificate;38.3
Internet users in the last 12 months;Type of household: Other type of household;Have applied for benefits or entitlements;21.5
Internet users in the last 12 months;Type of household: Other type of household;Other requests, claims or complaints;8.3
Internet users in the last 12 months;Type of household: Other type of household;Did not request an official document or submit a claim despite needing to do so;5.5
Internet users in the last 12 months;Living as a couple: Living with spouse;Total;16,426,762
Internet users in the last 12 months;Living as a couple: Living with spouse;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;42.4
Internet users in the last 12 months;Living as a couple: Living with spouse;Have requested an official document or certificate;32.3
Internet users in the last 12 months;Living as a couple: Living with spouse;Have applied for benefits or entitlements;23.0
Internet users in the last 12 months;Living as a couple: Living with spouse;Other requests, claims or complaints;8.4
Internet users in the last 12 months;Living as a couple: Living with spouse;Did not request an official document or submit a claim despite needing to do so;5.1
Internet users in the last 12 months;Living as a couple: Living with a de facto partner;Total;3,717,312
Internet users in the last 12 months;Living as a couple: Living with a de facto partner;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;55.5
Internet users in the last 12 months;Living as a couple: Living with a de facto partner;Have requested an official document or certificate;47.0
Internet users in the last 12 months;Living as a couple: Living with a de facto partner;Have applied for benefits or entitlements;26.6
Internet users in the last 12 months;Living as a couple: Living with a de facto partner;Other requests, claims or complaints;9.5
Internet users in the last 12 months;Living as a couple: Living with a de facto partner;Did not request an official document or submit a claim despite needing to do so;3.6
Internet users in the last 12 months;Living as a couple: Not living with a partner;Total;16,670,895
Internet users in the last 12 months;Living as a couple: Not living with a partner;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;47.7
Internet users in the last 12 months;Living as a couple: Not living with a partner;Have requested an official document or certificate;37.5
Internet users in the last 12 months;Living as a couple: Not living with a partner;Have applied for benefits or entitlements;23.5
Internet users in the last 12 months;Living as a couple: Not living with a partner;Other requests, claims or complaints;9.0
Internet users in the last 12 months;Living as a couple: Not living with a partner;Did not request an official document or submit a claim despite needing to do so;4.1
Internet users in the last 12 months;Nationality: Spanish;Total;30,737,492
Internet users in the last 12 months;Nationality: Spanish;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;45.4
Internet users in the last 12 months;Nationality: Spanish;Have requested an official document or certificate;34.7
Internet users in the last 12 months;Nationality: Spanish;Have applied for benefits or entitlements;24.3
Internet users in the last 12 months;Nationality: Spanish;Other requests, claims or complaints;8.8
Internet users in the last 12 months;Nationality: Spanish;Did not request an official document or submit a claim despite needing to do so;4.4
Internet users in the last 12 months;Nationality: Foreign;Total;6,077,477
Internet users in the last 12 months;Nationality: Foreign;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;49.5
Internet users in the last 12 months;Nationality: Foreign;Have requested an official document or certificate;43.3
Internet users in the last 12 months;Nationality: Foreign;Have applied for benefits or entitlements;20.0
Internet users in the last 12 months;Nationality: Foreign;Other requests, claims or complaints;8.8
Internet users in the last 12 months;Nationality: Foreign;Did not request an official document or submit a claim despite needing to do so;5.0
Internet users in the last 12 months;Activity limitation: Severely limited;Total;1,069,059
Internet users in the last 12 months;Activity limitation: Severely limited;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;38.2
Internet users in the last 12 months;Activity limitation: Severely limited;Have requested an official document or certificate;28.0
Internet users in the last 12 months;Activity limitation: Severely limited;Have applied for benefits or entitlements;22.8
Internet users in the last 12 months;Activity limitation: Severely limited;Other requests, claims or complaints;10.7
Internet users in the last 12 months;Activity limitation: Severely limited;Did not request an official document or submit a claim despite needing to do so;5.2
Internet users in the last 12 months;Activity limitation: Limited but not severely;Total;5,191,573
Internet users in the last 12 months;Activity limitation: Limited but not severely;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;37.4
Internet users in the last 12 months;Activity limitation: Limited but not severely;Have requested an official document or certificate;27.5
Internet users in the last 12 months;Activity limitation: Limited but not severely;Have applied for benefits or entitlements;19.7
Internet users in the last 12 months;Activity limitation: Limited but not severely;Other requests, claims or complaints;8.8
Internet users in the last 12 months;Activity limitation: Limited but not severely;Did not request an official document or submit a claim despite needing to do so;7.3
Internet users in the last 12 months;Activity limitation: Not limited at all;Total;30,554,337
Internet users in the last 12 months;Activity limitation: Not limited at all;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;47.9
Internet users in the last 12 months;Activity limitation: Not limited at all;Have requested an official document or certificate;37.9
Internet users in the last 12 months;Activity limitation: Not limited at all;Have applied for benefits or entitlements;24.2
Internet users in the last 12 months;Activity limitation: Not limited at all;Other requests, claims or complaints;8.7
Internet users in the last 12 months;Activity limitation: Not limited at all;Did not request an official document or submit a claim despite needing to do so;4.0
Internet users in the last 3 months;Total persons;Total;36,718,725
Internet users in the last 3 months;Total persons;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;46.2
Internet users in the last 3 months;Total persons;Have requested an official document or certificate;36.2
Internet users in the last 3 months;Total persons;Have applied for benefits or entitlements;23.6
Internet users in the last 3 months;Total persons;Other requests, claims or complaints;8.8
Internet users in the last 3 months;Total persons;Did not request an official document or submit a claim despite needing to do so;4.5
Internet users in the last 3 months;Sex: Male;Total;18,249,159
Internet users in the last 3 months;Sex: Male;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;46.3
Internet users in the last 3 months;Sex: Male;Have requested an official document or certificate;36.9
Internet users in the last 3 months;Sex: Male;Have applied for benefits or entitlements;21.9
Internet users in the last 3 months;Sex: Male;Other requests, claims or complaints;9.4
Internet users in the last 3 months;Sex: Male;Did not request an official document or submit a claim despite needing to do so;4.6
Internet users in the last 3 months;Sex: Female;Total;18,469,567
Internet users in the last 3 months;Sex: Female;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;46.1
Internet users in the last 3 months;Sex: Female;Have requested an official document or certificate;35.6
Internet users in the last 3 months;Sex: Female;Have applied for benefits or entitlements;25.2
Internet users in the last 3 months;Sex: Female;Other requests, claims or complaints;8.2
Internet users in the last 3 months;Sex: Female;Did not request an official document or submit a claim despite needing to do so;4.4
Internet users in the last 3 months;Age: 16 to 24 years;Total;4,978,136
Internet users in the last 3 months;Age: 16 to 24 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;50.1
Internet users in the last 3 months;Age: 16 to 24 years;Have requested an official document or certificate;37.3
Internet users in the last 3 months;Age: 16 to 24 years;Have applied for benefits or entitlements;29.4
Internet users in the last 3 months;Age: 16 to 24 years;Other requests, claims or complaints;6.6
Internet users in the last 3 months;Age: 16 to 24 years;Did not request an official document or submit a claim despite needing to do so;2.4
Internet users in the last 3 months;Age: 25 to 34 years;Total;5,676,636
Internet users in the last 3 months;Age: 25 to 34 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;59.2
Internet users in the last 3 months;Age: 25 to 34 years;Have requested an official document or certificate;50.0
Internet users in the last 3 months;Age: 25 to 34 years;Have applied for benefits or entitlements;25.8
Internet users in the last 3 months;Age: 25 to 34 years;Other requests, claims or complaints;9.5
Internet users in the last 3 months;Age: 25 to 34 years;Did not request an official document or submit a claim despite needing to do so;2.8
Internet users in the last 3 months;Age: 35 to 44 years;Total;6,429,948
Internet users in the last 3 months;Age: 35 to 44 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;57.3
Internet users in the last 3 months;Age: 35 to 44 years;Have requested an official document or certificate;47.3
Internet users in the last 3 months;Age: 35 to 44 years;Have applied for benefits or entitlements;29.7
Internet users in the last 3 months;Age: 35 to 44 years;Other requests, claims or complaints;13.3
Internet users in the last 3 months;Age: 35 to 44 years;Did not request an official document or submit a claim despite needing to do so;4.5
Internet users in the last 3 months;Age: 45 to 54 years;Total;7,901,579
Internet users in the last 3 months;Age: 45 to 54 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;48.6
Internet users in the last 3 months;Age: 45 to 54 years;Have requested an official document or certificate;38.4
Internet users in the last 3 months;Age: 45 to 54 years;Have applied for benefits or entitlements;26.2
Internet users in the last 3 months;Age: 45 to 54 years;Other requests, claims or complaints;9.6
Internet users in the last 3 months;Age: 45 to 54 years;Did not request an official document or submit a claim despite needing to do so;4.5
Internet users in the last 3 months;Age: 55 to 64 years;Total;6,959,194
Internet users in the last 3 months;Age: 55 to 64 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;35.5
Internet users in the last 3 months;Age: 55 to 64 years;Have requested an official document or certificate;25.3
Internet users in the last 3 months;Age: 55 to 64 years;Have applied for benefits or entitlements;18.3
Internet users in the last 3 months;Age: 55 to 64 years;Other requests, claims or complaints;7.7
Internet users in the last 3 months;Age: 55 to 64 years;Did not request an official document or submit a claim despite needing to do so;5.5
Internet users in the last 3 months;Age: 65 to 74 years;Total;4,773,233
Internet users in the last 3 months;Age: 65 to 74 years;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;23.2
Internet users in the last 3 months;Age: 65 to 74 years;Have requested an official document or certificate;16.1
Internet users in the last 3 months;Age: 65 to 74 years;Have applied for benefits or entitlements;10.2
Internet users in the last 3 months;Age: 65 to 74 years;Other requests, claims or complaints;4.7
Internet users in the last 3 months;Age: 65 to 74 years;Did not request an official document or submit a claim despite needing to do so;7.1
Internet users in the last 3 months;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Total;15,674,390
Internet users in the last 3 months;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;49.8
Internet users in the last 3 months;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Have requested an official document or certificate;40.5
Internet users in the last 3 months;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Have applied for benefits or entitlements;24.2
Internet users in the last 3 months;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Other requests, claims or complaints;9.8
Internet users in the last 3 months;Degree of urbanisation: More than 100,000 inhabitants and provincial capitals;Did not request an official document or submit a claim despite needing to do so;4.0
Internet users in the last 3 months;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Total;4,041,136
Internet users in the last 3 months;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;47.6
Internet users in the last 3 months;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Have requested an official document or certificate;38.6
Internet users in the last 3 months;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Have applied for benefits or entitlements;23.4
Internet users in the last 3 months;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Other requests, claims or complaints;8.8
Internet users in the last 3 months;Degree of urbanisation: From 50,000 to 100,000 inhabitants;Did not request an official document or submit a claim despite needing to do so;4.2
Internet users in the last 3 months;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Total;6,101,812
Internet users in the last 3 months;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;44.1
Internet users in the last 3 months;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Have requested an official document or certificate;35.1
Internet users in the last 3 months;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Have applied for benefits or entitlements;22.7
Internet users in the last 3 months;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Other requests, claims or complaints;9.2
Internet users in the last 3 months;Degree of urbanisation: From 20,000 to 50,000 inhabitants;Did not request an official document or submit a claim despite needing to do so;4.5
Internet users in the last 3 months;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Total;3,696,556
Internet users in the last 3 months;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;44.0
Internet users in the last 3 months;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Have requested an official document or certificate;32.0
Internet users in the last 3 months;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Have applied for benefits or entitlements;25.2
Internet users in the last 3 months;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Other requests, claims or complaints;6.8
Internet users in the last 3 months;Degree of urbanisation: From 10,000 to 20,000 inhabitants;Did not request an official document or submit a claim despite needing to do so;3.7
Internet users in the last 3 months;Degree of urbanisation: Fewer than 10,000 inhabitants;Total;7,204,830
Internet users in the last 3 months;Degree of urbanisation: Fewer than 10,000 inhabitants;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;40.3
Internet users in the last 3 months;Degree of urbanisation: Fewer than 10,000 inhabitants;Have requested an official document or certificate;28.9
Internet users in the last 3 months;Degree of urbanisation: Fewer than 10,000 inhabitants;Have applied for benefits or entitlements;22.4
Internet users in the last 3 months;Degree of urbanisation: Fewer than 10,000 inhabitants;Other requests, claims or complaints;7.5
Internet users in the last 3 months;Degree of urbanisation: Fewer than 10,000 inhabitants;Did not request an official document or submit a claim despite needing to do so;6.1
Internet users in the last 3 months;Household size: Households with 1 member;Total;3,727,875
Internet users in the last 3 months;Household size: Households with 1 member;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;39.3
Internet users in the last 3 months;Household size: Households with 1 member;Have requested an official document or certificate;31.4
Internet users in the last 3 months;Household size: Households with 1 member;Have applied for benefits or entitlements;16.3
Internet users in the last 3 months;Household size: Households with 1 member;Other requests, claims or complaints;10.2
Internet users in the last 3 months;Household size: Households with 1 member;Did not request an official document or submit a claim despite needing to do so;5.6
Internet users in the last 3 months;Household size: Households with 2 members;Total;9,285,037
Internet users in the last 3 months;Household size: Households with 2 members;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;39.2
Internet users in the last 3 months;Household size: Households with 2 members;Have requested an official document or certificate;30.7
Internet users in the last 3 months;Household size: Households with 2 members;Have applied for benefits or entitlements;17.1
Internet users in the last 3 months;Household size: Households with 2 members;Other requests, claims or complaints;7.9
Internet users in the last 3 months;Household size: Households with 2 members;Did not request an official document or submit a claim despite needing to do so;5.1
Internet users in the last 3 months;Household size: Households with 3 members;Total;10,087,023
Internet users in the last 3 months;Household size: Households with 3 members;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;47.3
Internet users in the last 3 months;Household size: Households with 3 members;Have requested an official document or certificate;36.9
Internet users in the last 3 months;Household size: Households with 3 members;Have applied for benefits or entitlements;23.2
Internet users in the last 3 months;Household size: Households with 3 members;Other requests, claims or complaints;9.2
Internet users in the last 3 months;Household size: Households with 3 members;Did not request an official document or submit a claim despite needing to do so;3.9
Internet users in the last 3 months;Household size: Households with 4 members;Total;9,632,198
Internet users in the last 3 months;Household size: Households with 4 members;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;50.3
Internet users in the last 3 months;Household size: Households with 4 members;Have requested an official document or certificate;38.6
Internet users in the last 3 months;Household size: Households with 4 members;Have applied for benefits or entitlements;29.7
Internet users in the last 3 months;Household size: Households with 4 members;Other requests, claims or complaints;9.2
Internet users in the last 3 months;Household size: Households with 4 members;Did not request an official document or submit a claim despite needing to do so;3.7
Internet users in the last 3 months;Household size: Households with 5 or more members;Total;3,986,592
Internet users in the last 3 months;Household size: Households with 5 or more members;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;56.2
Internet users in the last 3 months;Household size: Households with 5 or more members;Have requested an official document or certificate;46.2
Internet users in the last 3 months;Household size: Households with 5 or more members;Have applied for benefits or entitlements;31.8
Internet users in the last 3 months;Household size: Households with 5 or more members;Other requests, claims or complaints;7.9
Internet users in the last 3 months;Household size: Households with 5 or more members;Did not request an official document or submit a claim despite needing to do so;5.3
Internet users in the last 3 months;Type of household: One-person household;Total;3,727,875
Internet users in the last 3 months;Type of household: One-person household;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;39.3
Internet users in the last 3 months;Type of household: One-person household;Have requested an official document or certificate;31.4
Internet users in the last 3 months;Type of household: One-person household;Have applied for benefits or entitlements;16.3
Internet users in the last 3 months;Type of household: One-person household;Other requests, claims or complaints;10.2
Internet users in the last 3 months;Type of household: One-person household;Did not request an official document or submit a claim despite needing to do so;5.6
Internet users in the last 3 months;Type of household: Single parent living with at least one child;Total;4,762,150
Internet users in the last 3 months;Type of household: Single parent living with at least one child;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;51.6
Internet users in the last 3 months;Type of household: Single parent living with at least one child;Have requested an official document or certificate;39.2
Internet users in the last 3 months;Type of household: Single parent living with at least one child;Have applied for benefits or entitlements;27.5
Internet users in the last 3 months;Type of household: Single parent living with at least one child;Other requests, claims or complaints;11.8
Internet users in the last 3 months;Type of household: Single parent living with at least one child;Did not request an official document or submit a claim despite needing to do so;4.0
Internet users in the last 3 months;Type of household: Couple without children living in the household;Total;5,321,580
Internet users in the last 3 months;Type of household: Couple without children living in the household;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;36.4
Internet users in the last 3 months;Type of household: Couple without children living in the household;Have requested an official document or certificate;29.2
Internet users in the last 3 months;Type of household: Couple without children living in the household;Have applied for benefits or entitlements;13.2
Internet users in the last 3 months;Type of household: Couple without children living in the household;Other requests, claims or complaints;7.4
Internet users in the last 3 months;Type of household: Couple without children living in the household;Did not request an official document or submit a claim despite needing to do so;5.2
Internet users in the last 3 months;Type of household: Couple with children living in the household;Total;17,878,972
Internet users in the last 3 months;Type of household: Couple with children living in the household;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;49.1
Internet users in the last 3 months;Type of household: Couple with children living in the household;Have requested an official document or certificate;37.9
Internet users in the last 3 months;Type of household: Couple with children living in the household;Have applied for benefits or entitlements;27.8
Internet users in the last 3 months;Type of household: Couple with children living in the household;Other requests, claims or complaints;8.3
Internet users in the last 3 months;Type of household: Couple with children living in the household;Did not request an official document or submit a claim despite needing to do so;3.9
Internet users in the last 3 months;Type of household: Other type of household;Total;5,028,148
Internet users in the last 3 months;Type of household: Other type of household;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;46.4
Internet users in the last 3 months;Type of household: Other type of household;Have requested an official document or certificate;38.5
Internet users in the last 3 months;Type of household: Other type of household;Have applied for benefits or entitlements;21.6
Internet users in the last 3 months;Type of household: Other type of household;Other requests, claims or complaints;8.3
Internet users in the last 3 months;Type of household: Other type of household;Did not request an official document or submit a claim despite needing to do so;5.5
Internet users in the last 3 months;Living as a couple: Living with spouse;Total;16,383,629
Internet users in the last 3 months;Living as a couple: Living with spouse;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;42.5
Internet users in the last 3 months;Living as a couple: Living with spouse;Have requested an official document or certificate;32.4
Internet users in the last 3 months;Living as a couple: Living with spouse;Have applied for benefits or entitlements;23.0
Internet users in the last 3 months;Living as a couple: Living with spouse;Other requests, claims or complaints;8.5
Internet users in the last 3 months;Living as a couple: Living with spouse;Did not request an official document or submit a claim despite needing to do so;5.1
Internet users in the last 3 months;Living as a couple: Living with a de facto partner;Total;3,714,006
Internet users in the last 3 months;Living as a couple: Living with a de facto partner;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;55.6
Internet users in the last 3 months;Living as a couple: Living with a de facto partner;Have requested an official document or certificate;47.0
Internet users in the last 3 months;Living as a couple: Living with a de facto partner;Have applied for benefits or entitlements;26.6
Internet users in the last 3 months;Living as a couple: Living with a de facto partner;Other requests, claims or complaints;9.5
Internet users in the last 3 months;Living as a couple: Living with a de facto partner;Did not request an official document or submit a claim despite needing to do so;3.6
Internet users in the last 3 months;Living as a couple: Not living with a partner;Total;16,621,090
Internet users in the last 3 months;Living as a couple: Not living with a partner;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;47.8
Internet users in the last 3 months;Living as a couple: Not living with a partner;Have requested an official document or certificate;37.6
Internet users in the last 3 months;Living as a couple: Not living with a partner;Have applied for benefits or entitlements;23.5
Internet users in the last 3 months;Living as a couple: Not living with a partner;Other requests, claims or complaints;9.0
Internet users in the last 3 months;Living as a couple: Not living with a partner;Did not request an official document or submit a claim despite needing to do so;4.1
Internet users in the last 3 months;Nationality: Spanish;Total;30,665,157
Internet users in the last 3 months;Nationality: Spanish;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;45.5
Internet users in the last 3 months;Nationality: Spanish;Have requested an official document or certificate;34.8
Internet users in the last 3 months;Nationality: Spanish;Have applied for benefits or entitlements;24.3
Internet users in the last 3 months;Nationality: Spanish;Other requests, claims or complaints;8.8
Internet users in the last 3 months;Nationality: Spanish;Did not request an official document or submit a claim despite needing to do so;4.4
Internet users in the last 3 months;Nationality: Foreign;Total;6,053,568
Internet users in the last 3 months;Nationality: Foreign;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;49.7
Internet users in the last 3 months;Nationality: Foreign;Have requested an official document or certificate;43.4
Internet users in the last 3 months;Nationality: Foreign;Have applied for benefits or entitlements;20.0
Internet users in the last 3 months;Nationality: Foreign;Other requests, claims or complaints;8.9
Internet users in the last 3 months;Nationality: Foreign;Did not request an official document or submit a claim despite needing to do so;5.0
Internet users in the last 3 months;Activity limitation: Severely limited;Total;1,067,340
Internet users in the last 3 months;Activity limitation: Severely limited;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;38.1
Internet users in the last 3 months;Activity limitation: Severely limited;Have requested an official document or certificate;28.0
Internet users in the last 3 months;Activity limitation: Severely limited;Have applied for benefits or entitlements;22.8
Internet users in the last 3 months;Activity limitation: Severely limited;Other requests, claims or complaints;10.7
Internet users in the last 3 months;Activity limitation: Severely limited;Did not request an official document or submit a claim despite needing to do so;5.2
Internet users in the last 3 months;Activity limitation: Limited but not severely;Total;5,145,736
Internet users in the last 3 months;Activity limitation: Limited but not severely;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;37.7
Internet users in the last 3 months;Activity limitation: Limited but not severely;Have requested an official document or certificate;27.7
Internet users in the last 3 months;Activity limitation: Limited but not severely;Have applied for benefits or entitlements;19.9
Internet users in the last 3 months;Activity limitation: Limited but not severely;Other requests, claims or complaints;8.9
Internet users in the last 3 months;Activity limitation: Limited but not severely;Did not request an official document or submit a claim despite needing to do so;7.3
Internet users in the last 3 months;Activity limitation: Not limited at all;Total;30,505,649
Internet users in the last 3 months;Activity limitation: Not limited at all;Have requested an official document or submitted a claim on a public authority website or app in the last 12 months;47.9
Internet users in the last 3 months;Activity limitation: Not limited at all;Have requested an official document or certificate;38.0
Internet users in the last 3 months;Activity limitation: Not limited at all;Have applied for benefits or entitlements;24.3
Internet users in the last 3 months;Activity limitation: Not limited at all;Other requests, claims or complaints;8.7
Internet users in the last 3 months;Activity limitation: Not limited at all;Did not request an official document or submit a claim despite needing to do so;4.0