Groups of activity Main variables Size of the company Total 0 Total Companies % of companies that have: Switchboard Total 76.28 0 Total Companies % of companies that have: Switchboard From 10 to 249 75.73 0 Total Companies % of companies that have: Switchboard 250 and over 96.50 0 Total Companies % of companies that have: Rented data transmission circuit Total 22.66 0 Total Companies % of companies that have: Rented data transmission circuit From 10 to 249 21.33 0 Total Companies % of companies that have: Rented data transmission circuit 250 and over 71.45 0 Total Companies % of companies that have: Mobile phones for company use Total 84.47 0 Total Companies % of companies that have: Mobile phones for company use From 10 to 249 84.15 0 Total Companies % of companies that have: Mobile phones for company use 250 and over 95.99 0 Total Companies % of companies that have: Voice mail services Total 10.84 0 Total Companies % of companies that have: Voice mail services From 10 to 249 9.97 0 Total Companies % of companies that have: Voice mail services 250 and over 42.70 0 Total Companies % of companies that have: Mailbox for faxes Total 29.77 0 Total Companies % of companies that have: Mailbox for faxes From 10 to 249 29.44 0 Total Companies % of companies that have: Mailbox for faxes 250 and over 41.68 0 Total Companies % of companies that have: Pager service Total 3.84 0 Total Companies % of companies that have: Pager service From 10 to 249 3.33 0 Total Companies % of companies that have: Pager service 250 and over 22.69 0 Total Companies % of companies that have: Mobile phones in closed user group (trunking) Total 11.68 0 Total Companies % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 11.03 0 Total Companies % of companies that have: Mobile phones in closed user group (trunking) 250 and over 35.76 0 Total Companies % of companies that have: Call Centre Total 8.66 0 Total Companies % of companies that have: Call Centre From 10 to 249 7.97 0 Total Companies % of companies that have: Call Centre 250 and over 34.07 0 Total Companies % of companies that have: Local Area Network (LAN) Total 41.26 0 Total Companies % of companies that have: Local Area Network (LAN) From 10 to 249 40.06 0 Total Companies % of companies that have: Local Area Network (LAN) 250 and over 85.27 0 Total Companies % of companies that have: Internet connection Total 82.79 0 Total Companies % of companies that have: Internet connection From 10 to 249 82.37 0 Total Companies % of companies that have: Internet connection 250 and over 98.44 0 Total Companies % of companies that have: Intranet Total 23.31 0 Total Companies % of companies that have: Intranet From 10 to 249 22.06 0 Total Companies % of companies that have: Intranet 250 and over 69.10 0 Total Companies % of companies that have: Extranet Total 9.32 0 Total Companies % of companies that have: Extranet From 10 to 249 8.63 0 Total Companies % of companies that have: Extranet 250 and over 34.40 0 Total Companies % of companies that have: Email Total 78.78 0 Total Companies % of companies that have: Email From 10 to 249 78.25 0 Total Companies % of companies that have: Email 250 and over 98.13 0 Total Companies % of employees that use PCs, work stations or terminals Total 37.66 0 Total Companies % of employees that use PCs, work stations or terminals From 10 to 249 32.95 0 Total Companies % of employees that use PCs, work stations or terminals 250 and over 43.64 0 Total Companies % of employees with Internet access Total 21.68 0 Total Companies % of employees with Internet access From 10 to 249 20.45 0 Total Companies % of employees with Internet access 250 and over 23.24 0 Total Companies % of employees with e-mail Total 26.15 0 Total Companies % of employees with e-mail From 10 to 249 21.65 0 Total Companies % of employees with e-mail 250 and over 31.87 0 Total Companies % of employees with access to company Intranet Total 23.31 0 Total Companies % of employees with access to company Intranet From 10 to 249 13.84 0 Total Companies % of employees with access to company Intranet 250 and over 35.32 0 Total Companies % of employees with access to company Extranet Total 7.91 0 Total Companies % of employees with access to company Extranet From 10 to 249 4.96 0 Total Companies % of employees with access to company Extranet 250 and over 11.66 0 Total Companies % of employees that carry out IT and telecommunications tasks Total 3.57 0 Total Companies % of employees that carry out IT and telecommunications tasks From 10 to 249 2.61 0 Total Companies % of employees that carry out IT and telecommunications tasks 250 and over 4.79 0 Total Companies % of company that believes obstacle to ICT use to be: High cost of ICT Total 25.05 0 Total Companies % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 25.00 0 Total Companies % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 26.86 0 Total Companies % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 19.18 0 Total Companies % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 19.28 0 Total Companies % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 15.54 0 Total Companies % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 25.22 0 Total Companies % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 25.33 0 Total Companies % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 21.23 0 Total Companies % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 23.64 0 Total Companies % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 23.80 0 Total Companies % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 17.72 0 Total Companies 1) % company with Internet connection that use it as product consumers for: Market research Total 53.78 0 Total Companies 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 53.11 0 Total Companies 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 74.34 0 Total Companies 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 21.87 0 Total Companies 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 21.03 0 Total Companies 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 47.33 0 Total Companies 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 22.97 0 Total Companies 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 22.20 0 Total Companies 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 46.63 0 Total Companies 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 77.94 0 Total Companies 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 77.87 0 Total Companies 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 80.10 0 Total Companies 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 62.40 0 Total Companies 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 62.30 0 Total Companies 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 65.34 0 Total Companies 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 19.75 0 Total Companies 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 19.80 0 Total Companies 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 18.05 0 Total Companies 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 23.79 0 Total Companies 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 23.84 0 Total Companies 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 22.47 0 Total Companies 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 38.31 0 Total Companies 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 38.29 0 Total Companies 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over 47.39 0 Total Companies 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 23.44 0 Total Companies 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 23.43 0 Total Companies 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over 28.58 0 Total Companies 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 37.18 0 Total Companies 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 37.22 0 Total Companies 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 20.59 0 Total Companies 4)% Companies with web page of total companies Total 38.52 0 Total Companies 4)% Companies with web page of total companies From 10 to 249 37.55 0 Total Companies 4)% Companies with web page of total companies 250 and over 74.28 0 Total Companies 4)% Companies with web page translated into other languages of total companies Total 16.06 0 Total Companies 4)% Companies with web page translated into other languages of total companies From 10 to 249 15.30 0 Total Companies 4)% Companies with web page translated into other languages of total companies 250 and over 43.65 0 Total Companies 4)% Companies with web page access for people with disabilities of total companies Total 4.34 0 Total Companies 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 4.25 0 Total Companies 4)% Companies with web page access for people with disabilities of total companies 250 and over 7.55 0 Total Companies 5)% companies with web page that use Internet as product supplier for: Marketing products Total 54.69 0 Total Companies 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 54.83 0 Total Companies 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 52.11 0 Total Companies 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 59.96 0 Total Companies 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 59.72 0 Total Companies 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 64.50 0 Total Companies 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 6.77 0 Total Companies 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 6.48 0 Total Companies 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 12.27 0 Total Companies 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 17.70 0 Total Companies 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 17.24 0 Total Companies 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 26.14 0 Total Companies 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 2.35 0 Total Companies 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 2.04 0 Total Companies 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 8.02 0 Total Companies % of companies that buy via: E-commerce Total 7.11 0 Total Companies % of companies that buy via: E-commerce From 10 to 249 6.78 0 Total Companies % of companies that buy via: E-commerce 250 and over 18.92 0 Total Companies % of companies that buy via: Internet Total 6.66 0 Total Companies % of companies that buy via: Internet From 10 to 249 6.40 0 Total Companies % of companies that buy via: Internet 250 and over 16.17 0 Total Companies % of companies that buy via: EDI Total 0.56 0 Total Companies % of companies that buy via: EDI From 10 to 249 0.45 0 Total Companies % of companies that buy via: EDI 250 and over 4.52 0 Total Companies % of companies that buy via: Other networks Total 0.08 0 Total Companies % of companies that buy via: Other networks From 10 to 249 0.07 0 Total Companies % of companies that buy via: Other networks 250 and over 0.29 0 Total Companies % of companies that have paid on-line for their Internet purchases Total 47.79 0 Total Companies % of companies that have paid on-line for their Internet purchases From 10 to 249 47.47 0 Total Companies % of companies that have paid on-line for their Internet purchases 250 and over 52.40 0 Total Companies % of companies that have bought in marketplaces on the Internet Total 35.78 0 Total Companies % of companies that have bought in marketplaces on the Internet From 10 to 249 35.60 0 Total Companies % of companies that have bought in marketplaces on the Internet 250 and over 38.47 0 Total Companies Purchases via EC: % of EC purchases of the total of product purchases Total 2.99 0 Total Companies Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 1.11 0 Total Companies Purchases via EC: % of EC purchases of the total of product purchases 250 and over 5.54 0 Total Companies Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 31.27 0 Total Companies Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 41.19 0 Total Companies Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 28.57 0 Total Companies Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 66.00 0 Total Companies Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 50.34 0 Total Companies Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 70.28 0 Total Companies Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 2.72 0 Total Companies Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 8.48 0 Total Companies Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 1.15 0 Total Companies Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 49.67 0 Total Companies Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 92.26 0 Total Companies Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 32.94 0 Total Companies Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 44.80 0 Total Companies Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 5.64 0 Total Companies Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 60.18 0 Total Companies Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 5.53 0 Total Companies Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 2.10 0 Total Companies Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 6.88 0 Total Companies % of companies whose EC purchases represent: More than 0% of their total purchases Total 7.11 0 Total Companies % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 6.78 0 Total Companies % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 18.92 0 Total Companies % of companies whose EC purchases represent: More than 1% of their total purchases Total 2.72 0 Total Companies % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 2.62 0 Total Companies % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 6.24 0 Total Companies % of companies whose EC purchases represent: More than 5% of their total purchases Total 1.72 0 Total Companies % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 1.66 0 Total Companies % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 3.86 0 Total Companies % of companies whose EC purchases represent: More than 10% of their total purchases Total 1.31 0 Total Companies % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 1.26 0 Total Companies % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 2.99 0 Total Companies % of companies whose EC purchases represent: More than 50% of their total purchases Total 0.66 0 Total Companies % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 0.65 0 Total Companies % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 1.02 0 Total Companies 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 45.37 0 Total Companies 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 44.19 0 Total Companies 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 62.56 0 Total Companies 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 48.64 0 Total Companies 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 47.68 0 Total Companies 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 62.65 0 Total Companies 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 55.40 0 Total Companies 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 55.07 0 Total Companies 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 60.19 0 Total Companies 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 11.31 0 Total Companies 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 10.88 0 Total Companies 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 17.44 0 Total Companies 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 70.33 0 Total Companies 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 69.71 0 Total Companies 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 79.29 0 Total Companies % of companies that sell via: E-commerce Total 3.39 0 Total Companies % of companies that sell via: E-commerce From 10 to 249 3.04 0 Total Companies % of companies that sell via: E-commerce 250 and over 16.46 0 Total Companies % of companies that sell via: Internet Total 2.46 0 Total Companies % of companies that sell via: Internet From 10 to 249 2.30 0 Total Companies % of companies that sell via: Internet 250 and over 8.44 0 Total Companies % of companies that sell via: EDI Total 1.00 0 Total Companies % of companies that sell via: EDI From 10 to 249 0.78 0 Total Companies % of companies that sell via: EDI 250 and over 9.02 0 Total Companies % of companies that sell via: Other networks Total 0.05 0 Total Companies % of companies that sell via: Other networks From 10 to 249 0.04 0 Total Companies % of companies that sell via: Other networks 250 and over 0.53 0 Total Companies 8)% companies that have received on-line payments for Internet sales Total 23.86 0 Total Companies 8)% companies that have received on-line payments for Internet sales From 10 to 249 22.43 0 Total Companies 8)% companies that have received on-line payments for Internet sales 250 and over 38.18 0 Total Companies 8)% companies that make sales in marketplaces on the Internet Total 12.92 0 Total Companies 8)% companies that make sales in marketplaces on the Internet From 10 to 249 12.32 0 Total Companies 8)% companies that make sales in marketplaces on the Internet 250 and over 18.83 0 Total Companies Sales via EC: % of EC sales of the total product sales Total 2.47 0 Total Companies Sales via EC: % of EC sales of the total product sales From 10 to 249 0.91 0 Total Companies Sales via EC: % of EC sales of the total product sales 250 and over 4.22 0 Total Companies Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 15.40 0 Total Companies Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 12.07 0 Total Companies Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 16.21 0 Total Companies Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 58.14 0 Total Companies Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 66.69 0 Total Companies Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 56.08 0 Total Companies Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 26.45 0 Total Companies Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 21.24 0 Total Companies Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 27.71 0 Total Companies Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 93.80 0 Total Companies Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 87.09 0 Total Companies Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 95.01 0 Total Companies Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 4.35 0 Total Companies Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 7.43 0 Total Companies Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 3.79 0 Total Companies Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 1.86 0 Total Companies Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 5.47 0 Total Companies Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 1.21 0 Total Companies % of companies whose EC sales represent: More than 0% of total sales Total 3.39 0 Total Companies % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 3.04 0 Total Companies % of companies whose EC sales represent: More than 0% of total sales 250 and over 16.46 0 Total Companies % of companies whose EC sales represent: More than 1% of total sales Total 1.93 0 Total Companies % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 1.71 0 Total Companies % of companies whose EC sales represent: More than 1% of total sales 250 and over 9.97 0 Total Companies % of companies whose EC sales represent: More than 5% of total sales Total 1.20 0 Total Companies % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 1.02 0 Total Companies % of companies whose EC sales represent: More than 5% of total sales 250 and over 7.58 0 Total Companies % of companies whose EC sales represent: More than 10% of total sales Total 0.81 0 Total Companies % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 0.66 0 Total Companies % of companies whose EC sales represent: More than 10% of total sales 250 and over 6.45 0 Total Companies % of companies whose EC sales represent: More than 50% of total sales Total 0.25 0 Total Companies % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.16 0 Total Companies % of companies whose EC sales represent: More than 50% of total sales 250 and over 3.28 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason: Company image Total 61.58 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 60.85 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 68.80 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 32.26 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 30.98 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 45.10 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 41.98 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 41.33 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 48.51 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 49.07 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 48.53 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 54.51 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 57.65 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 59.43 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 39.83 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 44.86 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 45.02 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 43.24 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 49.12 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 49.52 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 45.14 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 56.11 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 56.96 0 Total Companies 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 47.67 0 Total Companies 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 17.03 0 Total Companies 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 17.15 0 Total Companies 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 15.74 0 Total Companies 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 29.27 0 Total Companies 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 29.29 0 Total Companies 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 29.04 0 Total Companies 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 34.22 0 Total Companies 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 34.43 0 Total Companies 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 32.06 0 Total Companies 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 27.19 0 Total Companies 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 27.26 0 Total Companies 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 26.57 0 Total Companies 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 14.42 0 Total Companies 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 14.31 0 Total Companies 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 15.56 0 Total Companies 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 60.94 0 Total Companies 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 60.88 0 Total Companies 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 63.03 0 Total Companies 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 39.33 0 Total Companies 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 39.53 0 Total Companies 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 31.46 0 Total Companies 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 36.00 0 Total Companies 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 36.07 0 Total Companies 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 33.52 0 Total Companies 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 32.74 0 Total Companies 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 32.81 0 Total Companies 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 30.23 0 Total Companies 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 20.88 0 Total Companies 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 20.85 0 Total Companies 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 21.97 1 MANUFACTURING INDUSTRY % of companies that have: Switchboard Total 72.25 1 MANUFACTURING INDUSTRY % of companies that have: Switchboard From 10 to 249 71.61 1 MANUFACTURING INDUSTRY % of companies that have: Switchboard 250 and over 97.71 1 MANUFACTURING INDUSTRY % of companies that have: Rented data transmission circuit Total 16.68 1 MANUFACTURING INDUSTRY % of companies that have: Rented data transmission circuit From 10 to 249 15.05 1 MANUFACTURING INDUSTRY % of companies that have: Rented data transmission circuit 250 and over 81.41 1 MANUFACTURING INDUSTRY % of companies that have: Mobile phones for company use Total 82.67 1 MANUFACTURING INDUSTRY % of companies that have: Mobile phones for company use From 10 to 249 82.34 1 MANUFACTURING INDUSTRY % of companies that have: Mobile phones for company use 250 and over 95.80 1 MANUFACTURING INDUSTRY % of companies that have: Voice mail services Total 8.34 1 MANUFACTURING INDUSTRY % of companies that have: Voice mail services From 10 to 249 7.38 1 MANUFACTURING INDUSTRY % of companies that have: Voice mail services 250 and over 46.52 1 MANUFACTURING INDUSTRY % of companies that have: Mailbox for faxes Total 26.77 1 MANUFACTURING INDUSTRY % of companies that have: Mailbox for faxes From 10 to 249 26.42 1 MANUFACTURING INDUSTRY % of companies that have: Mailbox for faxes 250 and over 40.73 1 MANUFACTURING INDUSTRY % of companies that have: Pager service Total 3.20 1 MANUFACTURING INDUSTRY % of companies that have: Pager service From 10 to 249 2.56 1 MANUFACTURING INDUSTRY % of companies that have: Pager service 250 and over 28.52 1 MANUFACTURING INDUSTRY % of companies that have: Mobile phones in closed user group (trunking) Total 9.51 1 MANUFACTURING INDUSTRY % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 8.83 1 MANUFACTURING INDUSTRY % of companies that have: Mobile phones in closed user group (trunking) 250 and over 36.51 1 MANUFACTURING INDUSTRY % of companies that have: Call Centre Total 5.87 1 MANUFACTURING INDUSTRY % of companies that have: Call Centre From 10 to 249 5.33 1 MANUFACTURING INDUSTRY % of companies that have: Call Centre 250 and over 27.01 1 MANUFACTURING INDUSTRY % of companies that have: Local Area Network (LAN) Total 34.42 1 MANUFACTURING INDUSTRY % of companies that have: Local Area Network (LAN) From 10 to 249 32.99 1 MANUFACTURING INDUSTRY % of companies that have: Local Area Network (LAN) 250 and over 91.19 1 MANUFACTURING INDUSTRY % of companies that have: Internet connection Total 79.13 1 MANUFACTURING INDUSTRY % of companies that have: Internet connection From 10 to 249 78.64 1 MANUFACTURING INDUSTRY % of companies that have: Internet connection 250 and over 98.95 1 MANUFACTURING INDUSTRY % of companies that have: Intranet Total 17.76 1 MANUFACTURING INDUSTRY % of companies that have: Intranet From 10 to 249 16.21 1 MANUFACTURING INDUSTRY % of companies that have: Intranet 250 and over 78.95 1 MANUFACTURING INDUSTRY % of companies that have: Extranet Total 5.80 1 MANUFACTURING INDUSTRY % of companies that have: Extranet From 10 to 249 5.07 1 MANUFACTURING INDUSTRY % of companies that have: Extranet 250 and over 35.09 1 MANUFACTURING INDUSTRY % of companies that have: Email Total 74.89 1 MANUFACTURING INDUSTRY % of companies that have: Email From 10 to 249 74.29 1 MANUFACTURING INDUSTRY % of companies that have: Email 250 and over 98.95 1 MANUFACTURING INDUSTRY % of employees that use PCs, work stations or terminals Total 28.59 1 MANUFACTURING INDUSTRY % of employees that use PCs, work stations or terminals From 10 to 249 24.14 1 MANUFACTURING INDUSTRY % of employees that use PCs, work stations or terminals 250 and over 37.02 1 MANUFACTURING INDUSTRY % of employees with Internet access Total 15.59 1 MANUFACTURING INDUSTRY % of employees with Internet access From 10 to 249 14.56 1 MANUFACTURING INDUSTRY % of employees with Internet access 250 and over 17.53 1 MANUFACTURING INDUSTRY % of employees with e-mail Total 20.57 1 MANUFACTURING INDUSTRY % of employees with e-mail From 10 to 249 15.68 1 MANUFACTURING INDUSTRY % of employees with e-mail 250 and over 29.82 1 MANUFACTURING INDUSTRY % of employees with access to company Intranet Total 15.68 1 MANUFACTURING INDUSTRY % of employees with access to company Intranet From 10 to 249 8.90 1 MANUFACTURING INDUSTRY % of employees with access to company Intranet 250 and over 28.51 1 MANUFACTURING INDUSTRY % of employees with access to company Extranet Total 4.55 1 MANUFACTURING INDUSTRY % of employees with access to company Extranet From 10 to 249 2.23 1 MANUFACTURING INDUSTRY % of employees with access to company Extranet 250 and over 8.92 1 MANUFACTURING INDUSTRY % of employees that carry out IT and telecommunications tasks Total 1.35 1 MANUFACTURING INDUSTRY % of employees that carry out IT and telecommunications tasks From 10 to 249 1.19 1 MANUFACTURING INDUSTRY % of employees that carry out IT and telecommunications tasks 250 and over 1.66 1 MANUFACTURING INDUSTRY % of company that believes obstacle to ICT use to be: High cost of ICT Total 25.68 1 MANUFACTURING INDUSTRY % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 25.78 1 MANUFACTURING INDUSTRY % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 21.44 1 MANUFACTURING INDUSTRY % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 20.79 1 MANUFACTURING INDUSTRY % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 20.92 1 MANUFACTURING INDUSTRY % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 15.61 1 MANUFACTURING INDUSTRY % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 25.74 1 MANUFACTURING INDUSTRY % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 25.89 1 MANUFACTURING INDUSTRY % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 19.71 1 MANUFACTURING INDUSTRY % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 24.88 1 MANUFACTURING INDUSTRY % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 25.07 1 MANUFACTURING INDUSTRY % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 17.53 1 MANUFACTURING INDUSTRY 1) % company with Internet connection that use it as product consumers for: Market research Total 56.17 1 MANUFACTURING INDUSTRY 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 55.43 1 MANUFACTURING INDUSTRY 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 79.32 1 MANUFACTURING INDUSTRY 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 21.94 1 MANUFACTURING INDUSTRY 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 20.91 1 MANUFACTURING INDUSTRY 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 54.54 1 MANUFACTURING INDUSTRY 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 19.97 1 MANUFACTURING INDUSTRY 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 18.90 1 MANUFACTURING INDUSTRY 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 53.64 1 MANUFACTURING INDUSTRY 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 77.85 1 MANUFACTURING INDUSTRY 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 77.69 1 MANUFACTURING INDUSTRY 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 82.98 1 MANUFACTURING INDUSTRY 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 61.33 1 MANUFACTURING INDUSTRY 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 61.17 1 MANUFACTURING INDUSTRY 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 66.40 1 MANUFACTURING INDUSTRY 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 19.59 1 MANUFACTURING INDUSTRY 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 19.76 1 MANUFACTURING INDUSTRY 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 14.24 1 MANUFACTURING INDUSTRY 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 24.70 1 MANUFACTURING INDUSTRY 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 24.73 1 MANUFACTURING INDUSTRY 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 23.58 1 MANUFACTURING INDUSTRY 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 33.21 1 MANUFACTURING INDUSTRY 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 33.22 1 MANUFACTURING INDUSTRY 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over 28.09 1 MANUFACTURING INDUSTRY 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 24.83 1 MANUFACTURING INDUSTRY 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 24.86 1 MANUFACTURING INDUSTRY 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over 0.00 1 MANUFACTURING INDUSTRY 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 37.71 1 MANUFACTURING INDUSTRY 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 37.76 1 MANUFACTURING INDUSTRY 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 0.00 1 MANUFACTURING INDUSTRY 4)% Companies with web page of total companies Total 37.12 1 MANUFACTURING INDUSTRY 4)% Companies with web page of total companies From 10 to 249 36.15 1 MANUFACTURING INDUSTRY 4)% Companies with web page of total companies 250 and over 75.77 1 MANUFACTURING INDUSTRY 4)% Companies with web page translated into other languages of total companies Total 18.75 1 MANUFACTURING INDUSTRY 4)% Companies with web page translated into other languages of total companies From 10 to 249 17.69 1 MANUFACTURING INDUSTRY 4)% Companies with web page translated into other languages of total companies 250 and over 60.89 1 MANUFACTURING INDUSTRY 4)% Companies with web page access for people with disabilities of total companies Total 3.91 1 MANUFACTURING INDUSTRY 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 3.87 1 MANUFACTURING INDUSTRY 4)% Companies with web page access for people with disabilities of total companies 250 and over 5.51 1 MANUFACTURING INDUSTRY 5)% companies with web page that use Internet as product supplier for: Marketing products Total 51.47 1 MANUFACTURING INDUSTRY 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 51.98 1 MANUFACTURING INDUSTRY 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 41.76 1 MANUFACTURING INDUSTRY 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 65.28 1 MANUFACTURING INDUSTRY 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 65.28 1 MANUFACTURING INDUSTRY 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 65.17 1 MANUFACTURING INDUSTRY 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 5.26 1 MANUFACTURING INDUSTRY 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 5.05 1 MANUFACTURING INDUSTRY 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 9.27 1 MANUFACTURING INDUSTRY 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 11.45 1 MANUFACTURING INDUSTRY 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 10.87 1 MANUFACTURING INDUSTRY 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 22.50 1 MANUFACTURING INDUSTRY 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 1.21 1 MANUFACTURING INDUSTRY 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 0.96 1 MANUFACTURING INDUSTRY 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 6.03 1 MANUFACTURING INDUSTRY % of companies that buy via: E-commerce Total 5.77 1 MANUFACTURING INDUSTRY % of companies that buy via: E-commerce From 10 to 249 5.32 1 MANUFACTURING INDUSTRY % of companies that buy via: E-commerce 250 and over 23.59 1 MANUFACTURING INDUSTRY % of companies that buy via: Internet Total 5.59 1 MANUFACTURING INDUSTRY % of companies that buy via: Internet From 10 to 249 5.24 1 MANUFACTURING INDUSTRY % of companies that buy via: Internet 250 and over 19.74 1 MANUFACTURING INDUSTRY % of companies that buy via: EDI Total 0.37 1 MANUFACTURING INDUSTRY % of companies that buy via: EDI From 10 to 249 0.19 1 MANUFACTURING INDUSTRY % of companies that buy via: EDI 250 and over 7.36 1 MANUFACTURING INDUSTRY % of companies that buy via: Other networks Total 0.01 1 MANUFACTURING INDUSTRY % of companies that buy via: Other networks From 10 to 249 0.00 1 MANUFACTURING INDUSTRY % of companies that buy via: Other networks 250 and over 0.46 1 MANUFACTURING INDUSTRY % of companies that have paid on-line for their Internet purchases Total 46.42 1 MANUFACTURING INDUSTRY % of companies that have paid on-line for their Internet purchases From 10 to 249 45.80 1 MANUFACTURING INDUSTRY % of companies that have paid on-line for their Internet purchases 250 and over 52.92 1 MANUFACTURING INDUSTRY % of companies that have bought in marketplaces on the Internet Total 32.14 1 MANUFACTURING INDUSTRY % of companies that have bought in marketplaces on the Internet From 10 to 249 31.43 1 MANUFACTURING INDUSTRY % of companies that have bought in marketplaces on the Internet 250 and over 39.60 1 MANUFACTURING INDUSTRY Purchases via EC: % of EC purchases of the total of product purchases Total 3.38 1 MANUFACTURING INDUSTRY Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 0.54 1 MANUFACTURING INDUSTRY Purchases via EC: % of EC purchases of the total of product purchases 250 and over 5.79 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 17.54 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 36.82 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 16.00 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 80.31 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 63.18 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 81.68 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 2.15 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 0.00 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 2.32 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 41.99 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 79.94 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 35.01 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 37.92 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 19.43 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 41.31 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 20.10 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 0.63 1 MANUFACTURING INDUSTRY Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 23.68 1 MANUFACTURING INDUSTRY % of companies whose EC purchases represent: More than 0% of their total purchases Total 5.77 1 MANUFACTURING INDUSTRY % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 5.32 1 MANUFACTURING INDUSTRY % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 23.59 1 MANUFACTURING INDUSTRY % of companies whose EC purchases represent: More than 1% of their total purchases Total 1.34 1 MANUFACTURING INDUSTRY % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 1.19 1 MANUFACTURING INDUSTRY % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 7.01 1 MANUFACTURING INDUSTRY % of companies whose EC purchases represent: More than 5% of their total purchases Total 0.78 1 MANUFACTURING INDUSTRY % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 0.68 1 MANUFACTURING INDUSTRY % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 4.70 1 MANUFACTURING INDUSTRY % of companies whose EC purchases represent: More than 10% of their total purchases Total 0.62 1 MANUFACTURING INDUSTRY % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 0.54 1 MANUFACTURING INDUSTRY % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 3.74 1 MANUFACTURING INDUSTRY % of companies whose EC purchases represent: More than 50% of their total purchases Total 0.14 1 MANUFACTURING INDUSTRY % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 0.10 1 MANUFACTURING INDUSTRY % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 1.71 1 MANUFACTURING INDUSTRY 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 39.74 1 MANUFACTURING INDUSTRY 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 37.76 1 MANUFACTURING INDUSTRY 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 60.65 1 MANUFACTURING INDUSTRY 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 48.69 1 MANUFACTURING INDUSTRY 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 47.13 1 MANUFACTURING INDUSTRY 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 65.13 1 MANUFACTURING INDUSTRY 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 57.29 1 MANUFACTURING INDUSTRY 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 57.51 1 MANUFACTURING INDUSTRY 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 54.99 1 MANUFACTURING INDUSTRY 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 8.66 1 MANUFACTURING INDUSTRY 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 7.68 1 MANUFACTURING INDUSTRY 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 18.89 1 MANUFACTURING INDUSTRY 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 68.93 1 MANUFACTURING INDUSTRY 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 67.93 1 MANUFACTURING INDUSTRY 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 79.44 1 MANUFACTURING INDUSTRY % of companies that sell via: E-commerce Total 3.20 1 MANUFACTURING INDUSTRY % of companies that sell via: E-commerce From 10 to 249 2.66 1 MANUFACTURING INDUSTRY % of companies that sell via: E-commerce 250 and over 24.58 1 MANUFACTURING INDUSTRY % of companies that sell via: Internet Total 1.57 1 MANUFACTURING INDUSTRY % of companies that sell via: Internet From 10 to 249 1.45 1 MANUFACTURING INDUSTRY % of companies that sell via: Internet 250 and over 6.22 1 MANUFACTURING INDUSTRY % of companies that sell via: EDI Total 1.75 1 MANUFACTURING INDUSTRY % of companies that sell via: EDI From 10 to 249 1.27 1 MANUFACTURING INDUSTRY % of companies that sell via: EDI 250 and over 20.48 1 MANUFACTURING INDUSTRY % of companies that sell via: Other networks Total 0.02 1 MANUFACTURING INDUSTRY % of companies that sell via: Other networks From 10 to 249 0.00 1 MANUFACTURING INDUSTRY % of companies that sell via: Other networks 250 and over 0.69 1 MANUFACTURING INDUSTRY 8)% companies that have received on-line payments for Internet sales Total 21.52 1 MANUFACTURING INDUSTRY 8)% companies that have received on-line payments for Internet sales From 10 to 249 20.47 1 MANUFACTURING INDUSTRY 8)% companies that have received on-line payments for Internet sales 250 and over 31.32 1 MANUFACTURING INDUSTRY 8)% companies that make sales in marketplaces on the Internet Total 12.54 1 MANUFACTURING INDUSTRY 8)% companies that make sales in marketplaces on the Internet From 10 to 249 11.55 1 MANUFACTURING INDUSTRY 8)% companies that make sales in marketplaces on the Internet 250 and over 21.66 1 MANUFACTURING INDUSTRY Sales via EC: % of EC sales of the total product sales Total 3.90 1 MANUFACTURING INDUSTRY Sales via EC: % of EC sales of the total product sales From 10 to 249 1.46 1 MANUFACTURING INDUSTRY Sales via EC: % of EC sales of the total product sales 250 and over 6.07 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 9.14 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 5.60 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 9.89 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 90.44 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 94.40 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 89.60 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 0.42 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 0.00 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 0.51 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 88.77 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 86.34 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 89.06 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 8.02 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 4.00 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 8.51 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 3.21 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 9.67 1 MANUFACTURING INDUSTRY Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 2.43 1 MANUFACTURING INDUSTRY % of companies whose EC sales represent: More than 0% of total sales Total 3.20 1 MANUFACTURING INDUSTRY % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 2.66 1 MANUFACTURING INDUSTRY % of companies whose EC sales represent: More than 0% of total sales 250 and over 24.58 1 MANUFACTURING INDUSTRY % of companies whose EC sales represent: More than 1% of total sales Total 2.21 1 MANUFACTURING INDUSTRY % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 1.80 1 MANUFACTURING INDUSTRY % of companies whose EC sales represent: More than 1% of total sales 250 and over 18.56 1 MANUFACTURING INDUSTRY % of companies whose EC sales represent: More than 5% of total sales Total 1.54 1 MANUFACTURING INDUSTRY % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 1.19 1 MANUFACTURING INDUSTRY % of companies whose EC sales represent: More than 5% of total sales 250 and over 15.64 1 MANUFACTURING INDUSTRY % of companies whose EC sales represent: More than 10% of total sales Total 1.14 1 MANUFACTURING INDUSTRY % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 0.82 1 MANUFACTURING INDUSTRY % of companies whose EC sales represent: More than 10% of total sales 250 and over 14.03 1 MANUFACTURING INDUSTRY % of companies whose EC sales represent: More than 50% of total sales Total 0.48 1 MANUFACTURING INDUSTRY % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.30 1 MANUFACTURING INDUSTRY % of companies whose EC sales represent: More than 50% of total sales 250 and over 7.50 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason: Company image Total 55.03 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 54.63 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 58.80 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 40.06 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 40.04 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 40.21 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 48.64 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 47.80 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 56.52 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 38.39 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 36.45 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 56.43 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 51.14 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 53.93 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 25.35 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 45.98 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 47.55 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 31.48 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 51.01 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 51.97 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 42.17 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 52.73 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 54.82 1 MANUFACTURING INDUSTRY 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 33.39 1 MANUFACTURING INDUSTRY 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 29.42 1 MANUFACTURING INDUSTRY 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 27.87 1 MANUFACTURING INDUSTRY 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 43.81 1 MANUFACTURING INDUSTRY 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 37.61 1 MANUFACTURING INDUSTRY 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 36.84 1 MANUFACTURING INDUSTRY 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 44.78 1 MANUFACTURING INDUSTRY 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 34.61 1 MANUFACTURING INDUSTRY 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 36.12 1 MANUFACTURING INDUSTRY 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 20.67 1 MANUFACTURING INDUSTRY 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 37.76 1 MANUFACTURING INDUSTRY 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 39.35 1 MANUFACTURING INDUSTRY 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 23.08 1 MANUFACTURING INDUSTRY 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 18.13 1 MANUFACTURING INDUSTRY 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 18.10 1 MANUFACTURING INDUSTRY 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 18.42 1 MANUFACTURING INDUSTRY 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 61.65 1 MANUFACTURING INDUSTRY 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 61.50 1 MANUFACTURING INDUSTRY 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 67.83 1 MANUFACTURING INDUSTRY 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 39.89 1 MANUFACTURING INDUSTRY 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 40.14 1 MANUFACTURING INDUSTRY 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 29.29 1 MANUFACTURING INDUSTRY 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 36.07 1 MANUFACTURING INDUSTRY 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 36.15 1 MANUFACTURING INDUSTRY 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 32.62 1 MANUFACTURING INDUSTRY 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 32.47 1 MANUFACTURING INDUSTRY 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 32.63 1 MANUFACTURING INDUSTRY 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 25.74 1 MANUFACTURING INDUSTRY 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 19.60 1 MANUFACTURING INDUSTRY 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 19.51 1 MANUFACTURING INDUSTRY 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 23.31 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Switchboard Total 60.93 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Switchboard From 10 to 249 60.24 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Switchboard 250 and over 96.92 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Rented data transmission circuit Total 12.85 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Rented data transmission circuit From 10 to 249 11.69 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Rented data transmission circuit 250 and over 73.35 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Mobile phones for company use Total 72.11 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Mobile phones for company use From 10 to 249 71.67 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Mobile phones for company use 250 and over 95.09 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Voice mail services Total 5.74 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Voice mail services From 10 to 249 5.09 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Voice mail services 250 and over 39.53 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Mailbox for faxes Total 23.27 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Mailbox for faxes From 10 to 249 22.99 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Mailbox for faxes 250 and over 37.94 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Pager service Total 2.56 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Pager service From 10 to 249 2.11 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Pager service 250 and over 25.73 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Mobile phones in closed user group (trunking) Total 7.85 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 7.25 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Mobile phones in closed user group (trunking) 250 and over 39.24 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Call Centre Total 4.60 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Call Centre From 10 to 249 4.24 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Call Centre 250 and over 23.49 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Local Area Network (LAN) Total 26.82 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Local Area Network (LAN) From 10 to 249 25.71 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Local Area Network (LAN) 250 and over 84.88 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Internet connection Total 68.91 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Internet connection From 10 to 249 68.38 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Internet connection 250 and over 96.76 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Intranet Total 12.86 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Intranet From 10 to 249 11.73 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Intranet 250 and over 72.11 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Extranet Total 4.87 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Extranet From 10 to 249 4.28 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Extranet 250 and over 35.58 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Email Total 64.58 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Email From 10 to 249 63.96 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have: Email 250 and over 96.76 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees that use PCs, work stations or terminals Total 21.19 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees that use PCs, work stations or terminals From 10 to 249 17.06 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees that use PCs, work stations or terminals 250 and over 32.69 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees with Internet access Total 11.05 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees with Internet access From 10 to 249 9.48 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees with Internet access 250 and over 15.42 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees with e-mail Total 13.66 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees with e-mail From 10 to 249 9.63 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees with e-mail 250 and over 24.86 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees with access to company Intranet Total 9.05 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees with access to company Intranet From 10 to 249 4.62 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees with access to company Intranet 250 and over 21.36 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees with access to company Extranet Total 1.93 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees with access to company Extranet From 10 to 249 1.13 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees with access to company Extranet 250 and over 4.14 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees that carry out IT and telecommunications tasks Total 0.93 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees that carry out IT and telecommunications tasks From 10 to 249 0.79 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of employees that carry out IT and telecommunications tasks 250 and over 1.32 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of company that believes obstacle to ICT use to be: High cost of ICT Total 28.32 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 28.51 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 18.44 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 24.39 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 24.62 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 12.70 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 28.33 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 28.44 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 22.79 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 27.61 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 27.80 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 17.61 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 1) % company with Internet connection that use it as product consumers for: Market research Total 48.62 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 47.91 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 74.71 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 16.08 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 15.08 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 53.03 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 18.63 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 17.63 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 55.44 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 76.79 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 76.46 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 89.20 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 63.80 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 63.82 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 63.14 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 19.93 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 20.15 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 11.87 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 27.66 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 27.68 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 27.04 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 33.96 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 34.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over 15.72 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 26.95 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 27.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 39.03 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 39.11 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 4)% Companies with web page of total companies Total 31.42 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 4)% Companies with web page of total companies From 10 to 249 30.57 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 4)% Companies with web page of total companies 250 and over 75.85 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 4)% Companies with web page translated into other languages of total companies Total 16.05 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 4)% Companies with web page translated into other languages of total companies From 10 to 249 15.28 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 4)% Companies with web page translated into other languages of total companies 250 and over 56.10 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 4)% Companies with web page access for people with disabilities of total companies Total 2.82 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 2.76 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 4)% Companies with web page access for people with disabilities of total companies 250 and over 5.82 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 5)% companies with web page that use Internet as product supplier for: Marketing products Total 46.52 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 46.96 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 37.27 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 68.43 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 68.42 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 68.81 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 1.38 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 1.25 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 4.04 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 7.84 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 7.43 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 16.45 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 1.33 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 1.10 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 6.14 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that buy via: E-commerce Total 4.64 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that buy via: E-commerce From 10 to 249 4.35 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that buy via: E-commerce 250 and over 19.84 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that buy via: Internet Total 4.59 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that buy via: Internet From 10 to 249 4.35 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that buy via: Internet 250 and over 17.20 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that buy via: EDI Total 0.10 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that buy via: EDI From 10 to 249 0.04 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that buy via: EDI 250 and over 3.45 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that buy via: Other networks Total 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that buy via: Other networks From 10 to 249 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that buy via: Other networks 250 and over 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have paid on-line for their Internet purchases Total 41.12 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have paid on-line for their Internet purchases From 10 to 249 40.10 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have paid on-line for their Internet purchases 250 and over 54.49 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have bought in marketplaces on the Internet Total 33.46 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have bought in marketplaces on the Internet From 10 to 249 32.04 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that have bought in marketplaces on the Internet 250 and over 52.33 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: % of EC purchases of the total of product purchases Total 0.26 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 0.09 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: % of EC purchases of the total of product purchases 250 and over 0.54 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 75.13 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 100.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 68.07 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 24.87 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 31.93 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 91.41 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 97.69 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 88.80 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 8.44 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 1.97 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 11.13 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 0.15 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 0.33 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 0.07 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC purchases represent: More than 0% of their total purchases Total 4.64 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 4.35 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 19.84 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC purchases represent: More than 1% of their total purchases Total 0.75 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 0.67 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 4.59 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC purchases represent: More than 5% of their total purchases Total 0.47 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 0.44 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 2.06 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC purchases represent: More than 10% of their total purchases Total 0.39 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 0.38 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 1.34 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC purchases represent: More than 50% of their total purchases Total 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 46.19 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 45.50 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 55.25 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 53.78 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 53.51 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 57.27 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 36.11 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 33.99 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 64.09 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 2.71 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 1.44 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 19.55 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 57.45 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 55.88 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 78.27 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that sell via: E-commerce Total 3.26 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that sell via: E-commerce From 10 to 249 2.84 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that sell via: E-commerce 250 and over 25.29 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that sell via: Internet Total 1.30 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that sell via: Internet From 10 to 249 1.23 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that sell via: Internet 250 and over 4.72 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that sell via: EDI Total 2.06 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that sell via: EDI From 10 to 249 1.70 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that sell via: EDI 250 and over 21.01 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that sell via: Other networks Total 0.01 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that sell via: Other networks From 10 to 249 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies that sell via: Other networks 250 and over 0.69 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 8)% companies that have received on-line payments for Internet sales Total 9.16 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 8)% companies that have received on-line payments for Internet sales From 10 to 249 9.28 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 8)% companies that have received on-line payments for Internet sales 250 and over 7.56 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 8)% companies that make sales in marketplaces on the Internet Total 7.29 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 8)% companies that make sales in marketplaces on the Internet From 10 to 249 7.82 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 8)% companies that make sales in marketplaces on the Internet 250 and over 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: % of EC sales of the total product sales Total 3.02 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: % of EC sales of the total product sales From 10 to 249 1.53 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: % of EC sales of the total product sales 250 and over 5.22 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 7.64 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 1.98 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 10.09 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 92.24 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 98.02 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 89.74 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 0.12 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 0.17 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 86.54 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 32.65 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 91.13 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 8.76 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 13.10 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 8.39 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 4.70 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 54.25 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 0.48 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC sales represent: More than 0% of total sales Total 3.26 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 2.84 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC sales represent: More than 0% of total sales 250 and over 25.29 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC sales represent: More than 1% of total sales Total 2.29 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 1.96 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC sales represent: More than 1% of total sales 250 and over 19.06 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC sales represent: More than 5% of total sales Total 1.90 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 1.67 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC sales represent: More than 5% of total sales 250 and over 14.10 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC sales represent: More than 10% of total sales Total 1.15 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 0.94 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC sales represent: More than 10% of total sales 250 and over 12.02 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC sales represent: More than 50% of total sales Total 0.49 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.47 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper % of companies whose EC sales represent: More than 50% of total sales 250 and over 1.59 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason: Company image Total 44.89 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 45.47 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 36.96 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 51.64 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 52.13 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 45.08 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 40.62 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 37.88 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 77.91 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 31.78 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 30.25 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 52.71 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 33.06 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 33.86 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 22.16 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 26.59 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 28.54 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 0.00 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 28.25 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 27.59 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 37.26 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 38.89 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 40.12 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 22.16 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 30.08 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 30.39 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 25.92 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 54.46 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 55.99 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 33.61 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 34.80 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 35.69 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 22.65 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 36.97 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 37.48 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 29.92 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 19.58 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 19.33 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 23.01 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 59.83 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 59.72 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 65.54 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 42.05 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 42.14 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 37.04 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 34.44 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 34.39 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 37.35 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 27.95 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 28.11 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 19.01 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 20.08 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 19.82 1.1 Food, beverages and tobacco textile ind., clothing, leather and footwear wood and cork paper 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 34.48 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Switchboard Total 91.21 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Switchboard From 10 to 249 91.08 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Switchboard 250 and over 97.70 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Rented data transmission circuit Total 26.19 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Rented data transmission circuit From 10 to 249 24.80 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Rented data transmission circuit 250 and over 94.49 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Mobile phones for company use Total 86.83 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Mobile phones for company use From 10 to 249 86.68 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Mobile phones for company use 250 and over 94.14 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Voice mail services Total 11.35 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Voice mail services From 10 to 249 10.36 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Voice mail services 250 and over 59.99 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Mailbox for faxes Total 27.91 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Mailbox for faxes From 10 to 249 27.77 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Mailbox for faxes 250 and over 34.62 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Pager service Total 2.99 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Pager service From 10 to 249 2.57 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Pager service 250 and over 23.49 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Mobile phones in closed user group (trunking) Total 8.23 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 7.72 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Mobile phones in closed user group (trunking) 250 and over 33.33 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Call Centre Total 10.31 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Call Centre From 10 to 249 9.40 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Call Centre 250 and over 55.04 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Local Area Network (LAN) Total 49.97 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Local Area Network (LAN) From 10 to 249 49.00 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Local Area Network (LAN) 250 and over 97.70 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Internet connection Total 94.88 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Internet connection From 10 to 249 94.77 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Internet connection 250 and over 100.00 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Intranet Total 25.23 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Intranet From 10 to 249 24.28 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Intranet 250 and over 72.14 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Extranet Total 9.23 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Extranet From 10 to 249 8.53 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Extranet 250 and over 43.41 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Email Total 92.81 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Email From 10 to 249 92.66 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have: Email 250 and over 100.00 1.2 Publishing, graphic arts and reproduction of recorded media % of employees that use PCs, work stations or terminals Total 49.79 1.2 Publishing, graphic arts and reproduction of recorded media % of employees that use PCs, work stations or terminals From 10 to 249 46.07 1.2 Publishing, graphic arts and reproduction of recorded media % of employees that use PCs, work stations or terminals 250 and over 62.41 1.2 Publishing, graphic arts and reproduction of recorded media % of employees with Internet access Total 38.19 1.2 Publishing, graphic arts and reproduction of recorded media % of employees with Internet access From 10 to 249 33.92 1.2 Publishing, graphic arts and reproduction of recorded media % of employees with Internet access 250 and over 52.70 1.2 Publishing, graphic arts and reproduction of recorded media % of employees with e-mail Total 38.68 1.2 Publishing, graphic arts and reproduction of recorded media % of employees with e-mail From 10 to 249 33.71 1.2 Publishing, graphic arts and reproduction of recorded media % of employees with e-mail 250 and over 55.56 1.2 Publishing, graphic arts and reproduction of recorded media % of employees with access to company Intranet Total 28.16 1.2 Publishing, graphic arts and reproduction of recorded media % of employees with access to company Intranet From 10 to 249 22.91 1.2 Publishing, graphic arts and reproduction of recorded media % of employees with access to company Intranet 250 and over 46.04 1.2 Publishing, graphic arts and reproduction of recorded media % of employees with access to company Extranet Total 12.30 1.2 Publishing, graphic arts and reproduction of recorded media % of employees with access to company Extranet From 10 to 249 9.42 1.2 Publishing, graphic arts and reproduction of recorded media % of employees with access to company Extranet 250 and over 22.12 1.2 Publishing, graphic arts and reproduction of recorded media % of employees that carry out IT and telecommunications tasks Total 2.91 1.2 Publishing, graphic arts and reproduction of recorded media % of employees that carry out IT and telecommunications tasks From 10 to 249 2.68 1.2 Publishing, graphic arts and reproduction of recorded media % of employees that carry out IT and telecommunications tasks 250 and over 3.69 1.2 Publishing, graphic arts and reproduction of recorded media % of company that believes obstacle to ICT use to be: High cost of ICT Total 29.09 1.2 Publishing, graphic arts and reproduction of recorded media % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 28.84 1.2 Publishing, graphic arts and reproduction of recorded media % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 41.56 1.2 Publishing, graphic arts and reproduction of recorded media % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 17.11 1.2 Publishing, graphic arts and reproduction of recorded media % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 16.96 1.2 Publishing, graphic arts and reproduction of recorded media % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 24.32 1.2 Publishing, graphic arts and reproduction of recorded media % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 23.29 1.2 Publishing, graphic arts and reproduction of recorded media % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 23.41 1.2 Publishing, graphic arts and reproduction of recorded media % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 17.56 1.2 Publishing, graphic arts and reproduction of recorded media % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 19.67 1.2 Publishing, graphic arts and reproduction of recorded media % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 19.80 1.2 Publishing, graphic arts and reproduction of recorded media % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 13.35 1.2 Publishing, graphic arts and reproduction of recorded media 1) % company with Internet connection that use it as product consumers for: Market research Total 47.22 1.2 Publishing, graphic arts and reproduction of recorded media 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 46.35 1.2 Publishing, graphic arts and reproduction of recorded media 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 87.53 1.2 Publishing, graphic arts and reproduction of recorded media 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 42.73 1.2 Publishing, graphic arts and reproduction of recorded media 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 41.76 1.2 Publishing, graphic arts and reproduction of recorded media 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 87.56 1.2 Publishing, graphic arts and reproduction of recorded media 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 21.90 1.2 Publishing, graphic arts and reproduction of recorded media 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 20.75 1.2 Publishing, graphic arts and reproduction of recorded media 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 75.09 1.2 Publishing, graphic arts and reproduction of recorded media 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 73.14 1.2 Publishing, graphic arts and reproduction of recorded media 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 72.80 1.2 Publishing, graphic arts and reproduction of recorded media 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 89.18 1.2 Publishing, graphic arts and reproduction of recorded media 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 61.32 1.2 Publishing, graphic arts and reproduction of recorded media 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 60.96 1.2 Publishing, graphic arts and reproduction of recorded media 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 77.88 1.2 Publishing, graphic arts and reproduction of recorded media 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 24.07 1.2 Publishing, graphic arts and reproduction of recorded media 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 24.28 1.2 Publishing, graphic arts and reproduction of recorded media 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 14.42 1.2 Publishing, graphic arts and reproduction of recorded media 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 26.05 1.2 Publishing, graphic arts and reproduction of recorded media 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 26.22 1.2 Publishing, graphic arts and reproduction of recorded media 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 18.30 1.2 Publishing, graphic arts and reproduction of recorded media 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 20.85 1.2 Publishing, graphic arts and reproduction of recorded media 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 20.85 1.2 Publishing, graphic arts and reproduction of recorded media 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over . 1.2 Publishing, graphic arts and reproduction of recorded media 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 0.00 1.2 Publishing, graphic arts and reproduction of recorded media 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 0.00 1.2 Publishing, graphic arts and reproduction of recorded media 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over . 1.2 Publishing, graphic arts and reproduction of recorded media 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 9.34 1.2 Publishing, graphic arts and reproduction of recorded media 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 9.34 1.2 Publishing, graphic arts and reproduction of recorded media 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over . 1.2 Publishing, graphic arts and reproduction of recorded media 4)% Companies with web page of total companies Total 46.68 1.2 Publishing, graphic arts and reproduction of recorded media 4)% Companies with web page of total companies From 10 to 249 45.63 1.2 Publishing, graphic arts and reproduction of recorded media 4)% Companies with web page of total companies 250 and over 98.06 1.2 Publishing, graphic arts and reproduction of recorded media 4)% Companies with web page translated into other languages of total companies Total 9.61 1.2 Publishing, graphic arts and reproduction of recorded media 4)% Companies with web page translated into other languages of total companies From 10 to 249 8.88 1.2 Publishing, graphic arts and reproduction of recorded media 4)% Companies with web page translated into other languages of total companies 250 and over 45.87 1.2 Publishing, graphic arts and reproduction of recorded media 4)% Companies with web page access for people with disabilities of total companies Total 4.63 1.2 Publishing, graphic arts and reproduction of recorded media 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 4.57 1.2 Publishing, graphic arts and reproduction of recorded media 4)% Companies with web page access for people with disabilities of total companies 250 and over 7.81 1.2 Publishing, graphic arts and reproduction of recorded media 5)% companies with web page that use Internet as product supplier for: Marketing products Total 53.63 1.2 Publishing, graphic arts and reproduction of recorded media 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 52.92 1.2 Publishing, graphic arts and reproduction of recorded media 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 69.67 1.2 Publishing, graphic arts and reproduction of recorded media 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 54.90 1.2 Publishing, graphic arts and reproduction of recorded media 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 54.84 1.2 Publishing, graphic arts and reproduction of recorded media 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 56.29 1.2 Publishing, graphic arts and reproduction of recorded media 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 20.54 1.2 Publishing, graphic arts and reproduction of recorded media 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 19.92 1.2 Publishing, graphic arts and reproduction of recorded media 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 34.63 1.2 Publishing, graphic arts and reproduction of recorded media 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 15.97 1.2 Publishing, graphic arts and reproduction of recorded media 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 15.73 1.2 Publishing, graphic arts and reproduction of recorded media 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 21.37 1.2 Publishing, graphic arts and reproduction of recorded media 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 1.87 1.2 Publishing, graphic arts and reproduction of recorded media 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 1.38 1.2 Publishing, graphic arts and reproduction of recorded media 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 13.09 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that buy via: E-commerce Total 9.60 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that buy via: E-commerce From 10 to 249 9.19 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that buy via: E-commerce 250 and over 29.48 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that buy via: Internet Total 9.60 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that buy via: Internet From 10 to 249 9.19 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that buy via: Internet 250 and over 29.48 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that buy via: EDI Total 0.00 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that buy via: EDI From 10 to 249 0.00 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that buy via: EDI 250 and over 0.00 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that buy via: Other networks Total 0.00 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that buy via: Other networks From 10 to 249 0.00 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that buy via: Other networks 250 and over 0.00 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have paid on-line for their Internet purchases Total 74.00 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have paid on-line for their Internet purchases From 10 to 249 72.81 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have paid on-line for their Internet purchases 250 and over 92.21 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have bought in marketplaces on the Internet Total 45.95 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have bought in marketplaces on the Internet From 10 to 249 48.44 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that have bought in marketplaces on the Internet 250 and over 7.79 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: % of EC purchases of the total of product purchases Total 0.26 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 0.31 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: % of EC purchases of the total of product purchases 250 and over 0.13 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 100.00 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 100.00 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 100.00 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 0.00 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 0.00 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 0.00 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 0.00 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 0.00 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 0.00 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 97.42 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 98.08 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 93.31 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 2.29 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 1.80 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 5.33 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 0.29 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 0.12 1.2 Publishing, graphic arts and reproduction of recorded media Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 1.36 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC purchases represent: More than 0% of their total purchases Total 9.60 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 9.19 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 29.48 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC purchases represent: More than 1% of their total purchases Total 1.61 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 1.59 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 2.30 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC purchases represent: More than 5% of their total purchases Total 1.23 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 1.25 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 0.00 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC purchases represent: More than 10% of their total purchases Total 1.23 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 1.25 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 0.00 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC purchases represent: More than 50% of their total purchases Total 0.05 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 0.05 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 0.00 1.2 Publishing, graphic arts and reproduction of recorded media 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 41.54 1.2 Publishing, graphic arts and reproduction of recorded media 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 38.23 1.2 Publishing, graphic arts and reproduction of recorded media 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 92.21 1.2 Publishing, graphic arts and reproduction of recorded media 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 52.39 1.2 Publishing, graphic arts and reproduction of recorded media 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 49.28 1.2 Publishing, graphic arts and reproduction of recorded media 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 100.00 1.2 Publishing, graphic arts and reproduction of recorded media 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 57.96 1.2 Publishing, graphic arts and reproduction of recorded media 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 60.52 1.2 Publishing, graphic arts and reproduction of recorded media 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 18.69 1.2 Publishing, graphic arts and reproduction of recorded media 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 1.82 1.2 Publishing, graphic arts and reproduction of recorded media 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 1.94 1.2 Publishing, graphic arts and reproduction of recorded media 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 0.00 1.2 Publishing, graphic arts and reproduction of recorded media 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 86.28 1.2 Publishing, graphic arts and reproduction of recorded media 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 86.17 1.2 Publishing, graphic arts and reproduction of recorded media 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 87.91 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that sell via: E-commerce Total 5.85 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that sell via: E-commerce From 10 to 249 5.62 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that sell via: E-commerce 250 and over 16.71 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that sell via: Internet Total 4.59 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that sell via: Internet From 10 to 249 4.39 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that sell via: Internet 250 and over 14.42 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that sell via: EDI Total 1.49 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that sell via: EDI From 10 to 249 1.48 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that sell via: EDI 250 and over 2.30 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that sell via: Other networks Total 0.00 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that sell via: Other networks From 10 to 249 0.00 1.2 Publishing, graphic arts and reproduction of recorded media % of companies that sell via: Other networks 250 and over 0.00 1.2 Publishing, graphic arts and reproduction of recorded media 8)% companies that have received on-line payments for Internet sales Total 34.64 1.2 Publishing, graphic arts and reproduction of recorded media 8)% companies that have received on-line payments for Internet sales From 10 to 249 33.32 1.2 Publishing, graphic arts and reproduction of recorded media 8)% companies that have received on-line payments for Internet sales 250 and over 54.39 1.2 Publishing, graphic arts and reproduction of recorded media 8)% companies that make sales in marketplaces on the Internet Total 3.17 1.2 Publishing, graphic arts and reproduction of recorded media 8)% companies that make sales in marketplaces on the Internet From 10 to 249 2.48 1.2 Publishing, graphic arts and reproduction of recorded media 8)% companies that make sales in marketplaces on the Internet 250 and over 13.49 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: % of EC sales of the total product sales Total 0.32 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: % of EC sales of the total product sales From 10 to 249 0.36 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: % of EC sales of the total product sales 250 and over 0.24 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 29.67 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 36.70 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 6.33 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 70.33 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 63.30 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 93.67 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 0.00 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 0.00 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 0.00 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 81.40 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 80.50 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 98.62 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 4.17 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 4.33 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 1.06 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 14.43 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 15.17 1.2 Publishing, graphic arts and reproduction of recorded media Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 0.32 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC sales represent: More than 0% of total sales Total 5.85 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 5.62 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC sales represent: More than 0% of total sales 250 and over 16.71 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC sales represent: More than 1% of total sales Total 3.84 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 3.87 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC sales represent: More than 1% of total sales 250 and over 2.30 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC sales represent: More than 5% of total sales Total 1.75 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 1.74 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC sales represent: More than 5% of total sales 250 and over 2.30 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC sales represent: More than 10% of total sales Total 1.29 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 1.26 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC sales represent: More than 10% of total sales 250 and over 2.30 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC sales represent: More than 50% of total sales Total 0.00 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.00 1.2 Publishing, graphic arts and reproduction of recorded media % of companies whose EC sales represent: More than 50% of total sales 250 and over 0.00 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason: Company image Total 57.30 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 55.53 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 83.82 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 43.28 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 42.04 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 61.79 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 65.09 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 64.72 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 70.58 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 40.23 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 37.31 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 83.82 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 44.84 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 45.85 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 29.67 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 69.54 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 72.21 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 29.67 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 51.01 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 53.52 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 13.49 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 44.22 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 43.21 1.2 Publishing, graphic arts and reproduction of recorded media 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 59.34 1.2 Publishing, graphic arts and reproduction of recorded media 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 8.43 1.2 Publishing, graphic arts and reproduction of recorded media 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 8.99 1.2 Publishing, graphic arts and reproduction of recorded media 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 0.00 1.2 Publishing, graphic arts and reproduction of recorded media 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 23.02 1.2 Publishing, graphic arts and reproduction of recorded media 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 23.66 1.2 Publishing, graphic arts and reproduction of recorded media 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 13.49 1.2 Publishing, graphic arts and reproduction of recorded media 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 41.57 1.2 Publishing, graphic arts and reproduction of recorded media 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 42.37 1.2 Publishing, graphic arts and reproduction of recorded media 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 29.67 1.2 Publishing, graphic arts and reproduction of recorded media 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 19.36 1.2 Publishing, graphic arts and reproduction of recorded media 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 18.67 1.2 Publishing, graphic arts and reproduction of recorded media 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 29.67 1.2 Publishing, graphic arts and reproduction of recorded media 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 1.06 1.2 Publishing, graphic arts and reproduction of recorded media 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 1.13 1.2 Publishing, graphic arts and reproduction of recorded media 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 0.00 1.2 Publishing, graphic arts and reproduction of recorded media 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 61.72 1.2 Publishing, graphic arts and reproduction of recorded media 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 62.00 1.2 Publishing, graphic arts and reproduction of recorded media 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 46.29 1.2 Publishing, graphic arts and reproduction of recorded media 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 36.93 1.2 Publishing, graphic arts and reproduction of recorded media 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 37.17 1.2 Publishing, graphic arts and reproduction of recorded media 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 23.62 1.2 Publishing, graphic arts and reproduction of recorded media 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 38.98 1.2 Publishing, graphic arts and reproduction of recorded media 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 38.83 1.2 Publishing, graphic arts and reproduction of recorded media 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 47.08 1.2 Publishing, graphic arts and reproduction of recorded media 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 40.75 1.2 Publishing, graphic arts and reproduction of recorded media 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 41.04 1.2 Publishing, graphic arts and reproduction of recorded media 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 24.90 1.2 Publishing, graphic arts and reproduction of recorded media 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 17.37 1.2 Publishing, graphic arts and reproduction of recorded media 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 17.29 1.2 Publishing, graphic arts and reproduction of recorded media 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 21.72 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Switchboard Total 87.85 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Switchboard From 10 to 249 87.32 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Switchboard 250 and over 98.17 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Rented data transmission circuit Total 28.41 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Rented data transmission circuit From 10 to 249 25.25 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Rented data transmission circuit 250 and over 89.87 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Mobile phones for company use Total 90.25 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Mobile phones for company use From 10 to 249 90.05 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Mobile phones for company use 250 and over 94.03 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Voice mail services Total 15.98 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Voice mail services From 10 to 249 14.21 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Voice mail services 250 and over 50.32 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Mailbox for faxes Total 30.59 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Mailbox for faxes From 10 to 249 30.11 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Mailbox for faxes 250 and over 39.87 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Pager service Total 4.79 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Pager service From 10 to 249 3.04 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Pager service 250 and over 38.99 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Mobile phones in closed user group (trunking) Total 12.66 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 11.48 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Mobile phones in closed user group (trunking) 250 and over 35.60 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Call Centre Total 7.61 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Call Centre From 10 to 249 6.30 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Call Centre 250 and over 33.03 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Local Area Network (LAN) Total 52.22 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Local Area Network (LAN) From 10 to 249 50.08 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Local Area Network (LAN) 250 and over 93.82 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Internet connection Total 92.28 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Internet connection From 10 to 249 91.88 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Internet connection 250 and over 100.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Intranet Total 32.28 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Intranet From 10 to 249 29.55 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Intranet 250 and over 85.46 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Extranet Total 8.62 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Extranet From 10 to 249 7.51 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Extranet 250 and over 30.33 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Email Total 90.42 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Email From 10 to 249 89.93 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have: Email 250 and over 100.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees that use PCs, work stations or terminals Total 40.88 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees that use PCs, work stations or terminals From 10 to 249 35.61 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees that use PCs, work stations or terminals 250 and over 47.13 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees with Internet access Total 21.46 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees with Internet access From 10 to 249 20.68 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees with Internet access 250 and over 22.38 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees with e-mail Total 32.37 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees with e-mail From 10 to 249 25.97 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees with e-mail 250 and over 39.96 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees with access to company Intranet Total 25.52 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees with access to company Intranet From 10 to 249 17.12 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees with access to company Intranet 250 and over 35.47 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees with access to company Extranet Total 5.99 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees with access to company Extranet From 10 to 249 3.54 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees with access to company Extranet 250 and over 8.90 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees that carry out IT and telecommunications tasks Total 1.31 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees that carry out IT and telecommunications tasks From 10 to 249 1.18 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of employees that carry out IT and telecommunications tasks 250 and over 1.48 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of company that believes obstacle to ICT use to be: High cost of ICT Total 25.97 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 26.44 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 16.78 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 15.75 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 15.62 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 18.27 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 19.41 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 19.52 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 17.40 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 20.16 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 20.13 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 20.88 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 1) % company with Internet connection that use it as product consumers for: Market research Total 63.52 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 62.47 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 82.27 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 23.81 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 22.07 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 55.04 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 25.56 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 23.85 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 56.01 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 78.22 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 77.97 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 82.74 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 62.40 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 61.81 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 72.93 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 17.81 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 17.95 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 15.22 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 20.45 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 20.47 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 20.11 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 43.91 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 43.91 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over . 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 30.63 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 30.63 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over . 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 12.74 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 12.74 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over . 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 4)% Companies with web page of total companies Total 53.11 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 4)% Companies with web page of total companies From 10 to 249 51.94 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 4)% Companies with web page of total companies 250 and over 75.98 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 4)% Companies with web page translated into other languages of total companies Total 32.92 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 4)% Companies with web page translated into other languages of total companies From 10 to 249 31.19 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 4)% Companies with web page translated into other languages of total companies 250 and over 66.61 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 4)% Companies with web page access for people with disabilities of total companies Total 5.80 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 6.04 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 4)% Companies with web page access for people with disabilities of total companies 250 and over 1.23 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 5)% companies with web page that use Internet as product supplier for: Marketing products Total 47.70 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 49.31 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 26.41 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 66.52 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 66.87 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 61.98 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 4.95 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 4.90 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 5.63 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 10.25 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 9.28 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 23.19 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 1.88 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 1.54 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 6.47 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that buy via: E-commerce Total 7.96 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that buy via: E-commerce From 10 to 249 7.37 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that buy via: E-commerce 250 and over 19.40 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that buy via: Internet Total 7.84 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that buy via: Internet From 10 to 249 7.37 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that buy via: Internet 250 and over 16.96 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that buy via: EDI Total 0.23 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that buy via: EDI From 10 to 249 0.09 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that buy via: EDI 250 and over 3.04 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that buy via: Other networks Total 0.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that buy via: Other networks From 10 to 249 0.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that buy via: Other networks 250 and over 0.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have paid on-line for their Internet purchases Total 33.48 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have paid on-line for their Internet purchases From 10 to 249 31.29 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have paid on-line for their Internet purchases 250 and over 52.04 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have bought in marketplaces on the Internet Total 32.71 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have bought in marketplaces on the Internet From 10 to 249 32.11 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that have bought in marketplaces on the Internet 250 and over 37.80 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: % of EC purchases of the total of product purchases Total 0.92 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 0.20 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: % of EC purchases of the total of product purchases 250 and over 1.29 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 51.68 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 87.23 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 48.86 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 48.32 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 12.77 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 51.14 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 0.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 0.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 0.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 70.51 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 75.07 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 69.86 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 29.12 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 22.32 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 30.08 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 0.37 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 2.61 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 0.06 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC purchases represent: More than 0% of their total purchases Total 7.96 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 7.37 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 19.40 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC purchases represent: More than 1% of their total purchases Total 2.36 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 2.26 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 4.29 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC purchases represent: More than 5% of their total purchases Total 1.92 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 1.90 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 2.46 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC purchases represent: More than 10% of their total purchases Total 0.66 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 0.60 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 1.83 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC purchases represent: More than 50% of their total purchases Total 0.09 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 0.06 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 0.62 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 41.36 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 41.47 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 40.43 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 35.62 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 31.91 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 67.03 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 76.24 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 74.85 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 88.01 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 11.73 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 11.51 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 13.57 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 81.68 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 83.32 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 67.85 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that sell via: E-commerce Total 4.66 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that sell via: E-commerce From 10 to 249 3.44 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that sell via: E-commerce 250 and over 28.36 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that sell via: Internet Total 1.02 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that sell via: Internet From 10 to 249 0.91 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that sell via: Internet 250 and over 3.08 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that sell via: EDI Total 3.93 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that sell via: EDI From 10 to 249 2.76 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that sell via: EDI 250 and over 26.55 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that sell via: Other networks Total 0.05 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that sell via: Other networks From 10 to 249 0.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies that sell via: Other networks 250 and over 1.12 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 8)% companies that have received on-line payments for Internet sales Total 9.19 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 8)% companies that have received on-line payments for Internet sales From 10 to 249 7.20 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 8)% companies that have received on-line payments for Internet sales 250 and over 20.64 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 8)% companies that make sales in marketplaces on the Internet Total 29.06 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 8)% companies that make sales in marketplaces on the Internet From 10 to 249 27.17 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 8)% companies that make sales in marketplaces on the Internet 250 and over 39.98 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: % of EC sales of the total product sales Total 3.23 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: % of EC sales of the total product sales From 10 to 249 1.14 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: % of EC sales of the total product sales 250 and over 4.30 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 5.40 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 14.43 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 4.17 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 94.57 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 85.57 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 95.80 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 0.03 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 0.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 0.04 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 90.21 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 94.42 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 88.22 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 6.26 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 5.58 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 6.59 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 3.53 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 0.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 5.19 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC sales represent: More than 0% of total sales Total 4.66 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 3.44 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC sales represent: More than 0% of total sales 250 and over 28.36 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC sales represent: More than 1% of total sales Total 3.39 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 2.35 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC sales represent: More than 1% of total sales 250 and over 23.50 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC sales represent: More than 5% of total sales Total 2.75 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 1.95 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC sales represent: More than 5% of total sales 250 and over 18.23 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC sales represent: More than 10% of total sales Total 2.41 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 1.72 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC sales represent: More than 10% of total sales 250 and over 15.81 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC sales represent: More than 50% of total sales Total 0.36 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.16 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. % of companies whose EC sales represent: More than 50% of total sales 250 and over 4.24 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason: Company image Total 67.51 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 65.45 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 79.36 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 34.22 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 33.21 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 39.98 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 53.24 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 45.12 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 100.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 46.84 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 44.45 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 60.62 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 46.79 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 51.33 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 20.64 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 52.71 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 51.33 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 60.62 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 51.30 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 49.68 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 60.62 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 46.79 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 51.33 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 20.64 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 12.34 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 3.84 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 61.31 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 14.12 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 6.05 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 60.62 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 44.26 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 45.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 39.98 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 43.16 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 43.49 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 41.27 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 0.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 0.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 0.00 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 58.84 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 58.40 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 67.65 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 35.41 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 35.85 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 26.54 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 34.97 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 35.34 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 27.53 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 34.20 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 34.46 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 28.89 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 15.47 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 15.38 1.3 Coke plants, petroleum refinement chemistry rubber and plastic products. 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 17.25 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Switchboard Total 73.48 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Switchboard From 10 to 249 73.05 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Switchboard 250 and over 97.99 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Rented data transmission circuit Total 15.92 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Rented data transmission circuit From 10 to 249 14.95 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Rented data transmission circuit 250 and over 71.66 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Mobile phones for company use Total 91.14 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Mobile phones for company use From 10 to 249 91.03 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Mobile phones for company use 250 and over 97.45 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Voice mail services Total 6.72 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Voice mail services From 10 to 249 6.22 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Voice mail services 250 and over 35.89 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Mailbox for faxes Total 29.07 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Mailbox for faxes From 10 to 249 28.87 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Mailbox for faxes 250 and over 40.33 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Pager service Total 3.32 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Pager service From 10 to 249 2.85 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Pager service 250 and over 30.39 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Mobile phones in closed user group (trunking) Total 10.20 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 9.83 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Mobile phones in closed user group (trunking) 250 and over 31.37 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Call Centre Total 5.26 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Call Centre From 10 to 249 4.90 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Call Centre 250 and over 25.94 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Local Area Network (LAN) Total 32.59 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Local Area Network (LAN) From 10 to 249 31.56 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Local Area Network (LAN) 250 and over 91.65 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Internet connection Total 80.90 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Internet connection From 10 to 249 80.59 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Internet connection 250 and over 99.13 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Intranet Total 14.04 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Intranet From 10 to 249 13.09 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Intranet 250 and over 68.49 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Extranet Total 4.31 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Extranet From 10 to 249 3.88 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Extranet 250 and over 29.29 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Email Total 75.80 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Email From 10 to 249 75.40 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have: Email 250 and over 99.13 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees that use PCs, work stations or terminals Total 23.52 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees that use PCs, work stations or terminals From 10 to 249 20.44 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees that use PCs, work stations or terminals 250 and over 32.89 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees with Internet access Total 11.93 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees with Internet access From 10 to 249 11.57 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees with Internet access 250 and over 13.05 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees with e-mail Total 14.58 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees with e-mail From 10 to 249 12.04 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees with e-mail 250 and over 22.32 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees with access to company Intranet Total 9.71 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees with access to company Intranet From 10 to 249 5.64 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees with access to company Intranet 250 and over 22.11 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees with access to company Extranet Total 2.53 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees with access to company Extranet From 10 to 249 0.91 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees with access to company Extranet 250 and over 7.46 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees that carry out IT and telecommunications tasks Total 0.79 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees that carry out IT and telecommunications tasks From 10 to 249 0.71 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of employees that carry out IT and telecommunications tasks 250 and over 1.01 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of company that believes obstacle to ICT use to be: High cost of ICT Total 21.70 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 21.76 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 18.31 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 18.74 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 18.73 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 19.16 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 25.32 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 25.37 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 22.25 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 25.01 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 25.07 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 21.35 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 1) % company with Internet connection that use it as product consumers for: Market research Total 54.41 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 53.99 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 74.36 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 19.78 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 19.04 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 54.32 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 17.28 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 16.52 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 52.75 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 81.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 80.92 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 84.59 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 58.68 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 58.57 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 63.82 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 16.78 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 16.81 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 15.27 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 23.74 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 23.87 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 17.75 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 30.07 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 30.02 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over 100.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 19.73 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 19.75 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 33.59 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 33.62 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 4)% Companies with web page of total companies Total 33.02 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 4)% Companies with web page of total companies From 10 to 249 32.21 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 4)% Companies with web page of total companies 250 and over 79.58 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 4)% Companies with web page translated into other languages of total companies Total 14.10 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 4)% Companies with web page translated into other languages of total companies From 10 to 249 13.20 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 4)% Companies with web page translated into other languages of total companies 250 and over 65.88 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 4)% Companies with web page access for people with disabilities of total companies Total 3.80 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 3.75 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 4)% Companies with web page access for people with disabilities of total companies 250 and over 7.10 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 5)% companies with web page that use Internet as product supplier for: Marketing products Total 56.20 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 56.77 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 42.90 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 65.23 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 65.10 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 68.27 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 5.57 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 5.39 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 9.76 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 13.52 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 12.82 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 29.69 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 0.48 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 0.22 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 6.57 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that buy via: E-commerce Total 2.66 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that buy via: E-commerce From 10 to 249 2.41 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that buy via: E-commerce 250 and over 17.38 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that buy via: Internet Total 2.53 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that buy via: Internet From 10 to 249 2.27 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that buy via: Internet 250 and over 17.38 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that buy via: EDI Total 0.19 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that buy via: EDI From 10 to 249 0.14 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that buy via: EDI 250 and over 3.19 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that buy via: Other networks Total 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that buy via: Other networks From 10 to 249 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that buy via: Other networks 250 and over 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have paid on-line for their Internet purchases Total 43.25 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have paid on-line for their Internet purchases From 10 to 249 39.03 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have paid on-line for their Internet purchases 250 and over 74.84 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have bought in marketplaces on the Internet Total 16.89 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have bought in marketplaces on the Internet From 10 to 249 13.23 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that have bought in marketplaces on the Internet 250 and over 44.36 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: % of EC purchases of the total of product purchases Total 0.84 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 1.26 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: % of EC purchases of the total of product purchases 250 and over 0.17 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 11.31 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 4.97 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 89.68 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 88.69 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 95.03 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 10.32 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 40.73 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 63.42 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 25.20 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 28.83 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 35.43 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 24.32 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 30.43 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 1.15 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 50.48 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC purchases represent: More than 0% of their total purchases Total 2.66 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 2.41 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 17.38 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC purchases represent: More than 1% of their total purchases Total 0.91 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 0.88 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 2.79 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC purchases represent: More than 5% of their total purchases Total 0.24 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 0.22 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 1.33 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC purchases represent: More than 10% of their total purchases Total 0.22 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 0.22 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC purchases represent: More than 50% of their total purchases Total 0.12 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 0.13 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 49.14 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 47.68 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 60.13 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 48.29 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 44.87 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 73.88 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 63.46 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 62.30 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 72.18 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 7.34 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 7.30 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 7.65 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 64.32 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 64.53 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 62.80 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that sell via: E-commerce Total 2.01 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that sell via: E-commerce From 10 to 249 1.80 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that sell via: E-commerce 250 and over 14.18 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that sell via: Internet Total 1.22 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that sell via: Internet From 10 to 249 1.12 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that sell via: Internet 250 and over 6.82 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that sell via: EDI Total 0.85 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that sell via: EDI From 10 to 249 0.68 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that sell via: EDI 250 and over 10.60 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that sell via: Other networks Total 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that sell via: Other networks From 10 to 249 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies that sell via: Other networks 250 and over 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 8)% companies that have received on-line payments for Internet sales Total 28.55 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 8)% companies that have received on-line payments for Internet sales From 10 to 249 28.16 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 8)% companies that have received on-line payments for Internet sales 250 and over 32.20 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 8)% companies that make sales in marketplaces on the Internet Total 9.49 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 8)% companies that make sales in marketplaces on the Internet From 10 to 249 8.42 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 8)% companies that make sales in marketplaces on the Internet 250 and over 19.50 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: % of EC sales of the total product sales Total 3.04 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: % of EC sales of the total product sales From 10 to 249 1.04 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: % of EC sales of the total product sales 250 and over 6.13 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 32.57 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 3.36 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 40.26 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 67.43 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 96.64 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 59.74 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 99.47 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 86.30 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 99.76 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 0.25 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 0.90 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 0.24 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 0.28 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 12.80 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 0.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC sales represent: More than 0% of total sales Total 2.01 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 1.80 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC sales represent: More than 0% of total sales 250 and over 14.18 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC sales represent: More than 1% of total sales Total 1.29 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 1.15 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC sales represent: More than 1% of total sales 250 and over 9.80 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC sales represent: More than 5% of total sales Total 0.78 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 0.65 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC sales represent: More than 5% of total sales 250 and over 8.10 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC sales represent: More than 10% of total sales Total 0.59 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 0.49 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC sales represent: More than 10% of total sales 250 and over 6.24 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC sales represent: More than 50% of total sales Total 0.14 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.09 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products % of companies whose EC sales represent: More than 50% of total sales 250 and over 3.14 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason: Company image Total 53.24 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 52.91 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 56.31 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 33.93 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 33.80 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 35.11 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 56.84 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 58.55 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 40.71 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 27.31 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 24.75 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 51.42 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 51.75 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 52.91 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 40.78 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 27.33 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 28.16 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 19.50 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 60.01 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 61.34 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 47.52 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 51.74 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 52.91 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 40.71 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 41.77 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 38.66 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 71.00 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 27.53 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 25.38 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 47.80 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 24.16 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 25.38 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 12.69 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 57.51 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 61.96 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 15.60 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 35.46 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 36.66 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 24.11 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 62.31 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 62.24 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 66.53 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 36.04 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 36.14 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 29.43 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 34.68 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 34.71 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 32.60 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 32.60 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 32.61 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 31.50 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 18.81 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 18.72 1.4 Non-metallic mineral products metallurgy and manufacture of metallic products 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 24.47 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Switchboard Total 77.93 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Switchboard From 10 to 249 77.22 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Switchboard 250 and over 97.98 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Rented data transmission circuit Total 16.97 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Rented data transmission circuit From 10 to 249 14.49 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Rented data transmission circuit 250 and over 87.23 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Mobile phones for company use Total 85.92 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Mobile phones for company use From 10 to 249 85.54 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Mobile phones for company use 250 and over 96.58 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Voice mail services Total 10.63 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Voice mail services From 10 to 249 9.10 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Voice mail services 250 and over 54.06 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Mailbox for faxes Total 28.03 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Mailbox for faxes From 10 to 249 27.45 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Mailbox for faxes 250 and over 44.49 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Pager service Total 3.56 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Pager service From 10 to 249 2.79 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Pager service 250 and over 25.62 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Mobile phones in closed user group (trunking) Total 10.53 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 9.56 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Mobile phones in closed user group (trunking) 250 and over 37.88 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Call Centre Total 6.71 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Call Centre From 10 to 249 6.11 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Call Centre 250 and over 23.59 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Local Area Network (LAN) Total 37.91 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Local Area Network (LAN) From 10 to 249 35.94 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Local Area Network (LAN) 250 and over 93.91 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Internet connection Total 84.22 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Internet connection From 10 to 249 83.66 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Internet connection 250 and over 100.00 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Intranet Total 22.28 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Intranet From 10 to 249 19.96 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Intranet 250 and over 87.92 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Extranet Total 6.98 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Extranet From 10 to 249 5.86 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Extranet 250 and over 38.75 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Email Total 79.70 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Email From 10 to 249 78.98 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have: Email 250 and over 100.00 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees that use PCs, work stations or terminals Total 31.36 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees that use PCs, work stations or terminals From 10 to 249 27.95 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees that use PCs, work stations or terminals 250 and over 35.24 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees with Internet access Total 16.80 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees with Internet access From 10 to 249 17.62 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees with Internet access 250 and over 15.87 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees with e-mail Total 24.16 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees with e-mail From 10 to 249 19.37 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees with e-mail 250 and over 29.59 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees with access to company Intranet Total 20.61 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees with access to company Intranet From 10 to 249 11.54 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees with access to company Intranet 250 and over 30.89 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees with access to company Extranet Total 6.75 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees with access to company Extranet From 10 to 249 2.90 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees with access to company Extranet 250 and over 11.12 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees that carry out IT and telecommunications tasks Total 1.93 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees that carry out IT and telecommunications tasks From 10 to 249 1.87 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of employees that carry out IT and telecommunications tasks 250 and over 1.99 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of company that believes obstacle to ICT use to be: High cost of ICT Total 24.99 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 24.99 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 24.81 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 20.16 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 20.39 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 13.61 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 25.01 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 25.28 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 17.26 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 23.55 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 23.87 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 14.49 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 1) % company with Internet connection that use it as product consumers for: Market research Total 66.88 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 66.20 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 82.94 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 24.79 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 23.69 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 50.86 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 21.75 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 20.62 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 48.50 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 77.13 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 77.16 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 76.47 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 60.61 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 60.40 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 65.61 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 21.39 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 21.65 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 15.09 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 23.22 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 23.09 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 26.27 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 34.26 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 34.26 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over . 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 26.14 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 26.14 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over . 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 45.34 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 45.34 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over . 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 4)% Companies with web page of total companies Total 42.23 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 4)% Companies with web page of total companies From 10 to 249 41.24 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 4)% Companies with web page of total companies 250 and over 70.42 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 4)% Companies with web page translated into other languages of total companies Total 25.19 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 4)% Companies with web page translated into other languages of total companies From 10 to 249 23.91 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 4)% Companies with web page translated into other languages of total companies 250 and over 61.64 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 4)% Companies with web page access for people with disabilities of total companies Total 4.82 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 4.78 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 4)% Companies with web page access for people with disabilities of total companies 250 and over 6.12 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 5)% companies with web page that use Internet as product supplier for: Marketing products Total 54.01 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 54.42 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 47.20 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 64.15 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 64.18 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 63.54 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 5.26 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 4.95 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 10.32 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 13.00 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 12.37 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 23.41 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 1.23 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 1.06 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 4.00 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that buy via: E-commerce Total 9.02 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that buy via: E-commerce From 10 to 249 8.24 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that buy via: E-commerce 250 and over 30.99 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that buy via: Internet Total 8.57 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that buy via: Internet From 10 to 249 8.06 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that buy via: Internet 250 and over 22.94 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that buy via: EDI Total 1.07 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that buy via: EDI From 10 to 249 0.55 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that buy via: EDI 250 and over 15.81 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that buy via: Other networks Total 0.05 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that buy via: Other networks From 10 to 249 0.00 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that buy via: Other networks 250 and over 1.35 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have paid on-line for their Internet purchases Total 47.88 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have paid on-line for their Internet purchases From 10 to 249 49.04 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have paid on-line for their Internet purchases 250 and over 36.32 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have bought in marketplaces on the Internet Total 31.83 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have bought in marketplaces on the Internet From 10 to 249 31.36 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that have bought in marketplaces on the Internet 250 and over 36.43 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: % of EC purchases of the total of product purchases Total 8.68 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 0.82 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: % of EC purchases of the total of product purchases 250 and over 12.00 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 14.30 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 62.35 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 12.90 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 83.27 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 37.65 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 84.60 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 2.43 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 0.00 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 2.50 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 28.91 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 75.46 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 22.38 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 44.44 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 24.24 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 47.27 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 26.65 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 0.30 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 30.35 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC purchases represent: More than 0% of their total purchases Total 9.02 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 8.24 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 30.99 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC purchases represent: More than 1% of their total purchases Total 2.24 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 1.86 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 13.14 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC purchases represent: More than 5% of their total purchases Total 1.30 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 0.98 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 10.32 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC purchases represent: More than 10% of their total purchases Total 1.21 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 0.93 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 9.09 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC purchases represent: More than 50% of their total purchases Total 0.41 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 0.26 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 4.76 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 30.79 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 27.32 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 65.34 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 47.68 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 46.50 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 59.37 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 66.27 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 69.12 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 37.88 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 14.71 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 13.35 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 28.26 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 70.83 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 68.99 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 89.22 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that sell via: E-commerce Total 3.23 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that sell via: E-commerce From 10 to 249 2.32 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that sell via: E-commerce 250 and over 28.79 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that sell via: Internet Total 1.78 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that sell via: Internet From 10 to 249 1.58 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that sell via: Internet 250 and over 7.41 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that sell via: EDI Total 1.57 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that sell via: EDI From 10 to 249 0.74 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that sell via: EDI 250 and over 24.99 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that sell via: Other networks Total 0.03 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that sell via: Other networks From 10 to 249 0.00 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies that sell via: Other networks 250 and over 0.96 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 8)% companies that have received on-line payments for Internet sales Total 23.84 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 8)% companies that have received on-line payments for Internet sales From 10 to 249 21.36 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 8)% companies that have received on-line payments for Internet sales 250 and over 38.84 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 8)% companies that make sales in marketplaces on the Internet Total 23.18 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 8)% companies that make sales in marketplaces on the Internet From 10 to 249 21.62 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 8)% companies that make sales in marketplaces on the Internet 250 and over 32.64 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: % of EC sales of the total product sales Total 5.88 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: % of EC sales of the total product sales From 10 to 249 2.17 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: % of EC sales of the total product sales 250 and over 7.77 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 4.11 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 6.66 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 3.75 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 95.09 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 93.34 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 95.35 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 0.80 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 0.00 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 0.91 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 65.84 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 98.66 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 57.50 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 26.05 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 0.83 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 32.46 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 8.11 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 0.51 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 10.05 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC sales represent: More than 0% of total sales Total 3.23 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 2.32 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC sales represent: More than 0% of total sales 250 and over 28.79 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC sales represent: More than 1% of total sales Total 2.27 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 1.55 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC sales represent: More than 1% of total sales 250 and over 22.75 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC sales represent: More than 5% of total sales Total 1.36 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 0.64 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC sales represent: More than 5% of total sales 250 and over 21.55 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC sales represent: More than 10% of total sales Total 1.25 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 0.57 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC sales represent: More than 10% of total sales 250 and over 20.60 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC sales represent: More than 50% of total sales Total 0.95 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.37 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material % of companies whose EC sales represent: More than 50% of total sales 250 and over 17.18 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason: Company image Total 63.47 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 63.98 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 60.33 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 31.03 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 30.51 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 34.17 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 40.22 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 40.15 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 40.69 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 50.65 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 50.37 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 52.32 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 74.94 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 84.14 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 19.27 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 64.01 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 66.59 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 48.40 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 69.04 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 72.75 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 46.55 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 74.79 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 82.04 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 30.92 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 36.32 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 34.26 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 48.79 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 40.24 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 37.84 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 54.75 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 35.68 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 38.72 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 17.23 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 35.15 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 38.03 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 17.77 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 18.36 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 17.76 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 22.02 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 64.55 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 64.26 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 73.36 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 42.91 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 43.51 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 24.84 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 39.61 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 39.96 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 29.27 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 36.50 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 36.82 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 26.90 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 21.60 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 21.76 1.5 Mechanical machinary and equipment electronic material & equipment, electronic and optical transport material 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 16.55 2 Services % of companies that have: Switchboard Total 79.24 2 Services % of companies that have: Switchboard From 10 to 249 78.76 2 Services % of companies that have: Switchboard 250 and over 95.73 2 Services % of companies that have: Rented data transmission circuit Total 27.04 2 Services % of companies that have: Rented data transmission circuit From 10 to 249 25.95 2 Services % of companies that have: Rented data transmission circuit 250 and over 65.05 2 Services % of companies that have: Mobile phones for company use Total 85.78 2 Services % of companies that have: Mobile phones for company use From 10 to 249 85.48 2 Services % of companies that have: Mobile phones for company use 250 and over 96.11 2 Services % of companies that have: Voice mail services Total 12.66 2 Services % of companies that have: Voice mail services From 10 to 249 11.87 2 Services % of companies that have: Voice mail services 250 and over 40.24 2 Services % of companies that have: Mailbox for faxes Total 31.96 2 Services % of companies that have: Mailbox for faxes From 10 to 249 31.66 2 Services % of companies that have: Mailbox for faxes 250 and over 42.28 2 Services % of companies that have: Pager service Total 4.31 2 Services % of companies that have: Pager service From 10 to 249 3.89 2 Services % of companies that have: Pager service 250 and over 18.94 2 Services % of companies that have: Mobile phones in closed user group (trunking) Total 13.28 2 Services % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 12.64 2 Services % of companies that have: Mobile phones in closed user group (trunking) 250 and over 35.27 2 Services % of companies that have: Call Centre Total 10.71 2 Services % of companies that have: Call Centre From 10 to 249 9.90 2 Services % of companies that have: Call Centre 250 and over 38.61 2 Services % of companies that have: Local Area Network (LAN) Total 46.27 2 Services % of companies that have: Local Area Network (LAN) From 10 to 249 45.25 2 Services % of companies that have: Local Area Network (LAN) 250 and over 81.47 2 Services % of companies that have: Internet connection Total 85.47 2 Services % of companies that have: Internet connection From 10 to 249 85.11 2 Services % of companies that have: Internet connection 250 and over 98.12 2 Services % of companies that have: Intranet Total 27.38 2 Services % of companies that have: Intranet From 10 to 249 26.36 2 Services % of companies that have: Intranet 250 and over 62.78 2 Services % of companies that have: Extranet Total 11.89 2 Services % of companies that have: Extranet From 10 to 249 11.26 2 Services % of companies that have: Extranet 250 and over 33.97 2 Services % of companies that have: Email Total 81.63 2 Services % of companies that have: Email From 10 to 249 81.17 2 Services % of companies that have: Email 250 and over 97.60 2 Services % of employees that use PCs, work stations or terminals Total 42.56 2 Services % of employees that use PCs, work stations or terminals From 10 to 249 39.09 2 Services % of employees that use PCs, work stations or terminals 250 and over 46.15 2 Services % of employees with Internet access Total 24.97 2 Services % of employees with Internet access From 10 to 249 24.55 2 Services % of employees with Internet access 250 and over 25.40 2 Services % of employees with e-mail Total 29.18 2 Services % of employees with e-mail From 10 to 249 25.81 2 Services % of employees with e-mail 250 and over 32.65 2 Services % of employees with access to company Intranet Total 27.43 2 Services % of employees with access to company Intranet From 10 to 249 17.28 2 Services % of employees with access to company Intranet 250 and over 37.90 2 Services % of employees with access to company Extranet Total 9.73 2 Services % of employees with access to company Extranet From 10 to 249 6.86 2 Services % of employees with access to company Extranet 250 and over 12.70 2 Services % of employees that carry out IT and telecommunications tasks Total 4.77 2 Services % of employees that carry out IT and telecommunications tasks From 10 to 249 3.61 2 Services % of employees that carry out IT and telecommunications tasks 250 and over 5.98 2 Services % of company that believes obstacle to ICT use to be: High cost of ICT Total 24.59 2 Services % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 24.42 2 Services % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 30.34 2 Services % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 18.00 2 Services % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 18.07 2 Services % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 15.50 2 Services % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 24.85 2 Services % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 24.92 2 Services % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 22.21 2 Services % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 22.72 2 Services % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 22.86 2 Services % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 17.84 2 Services 1) % company with Internet connection that use it as product consumers for: Market research Total 52.16 2 Services 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 51.53 2 Services 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 71.11 2 Services 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 21.81 2 Services 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 21.12 2 Services 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 42.66 2 Services 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 25.01 2 Services 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 24.44 2 Services 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 42.09 2 Services 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 78.01 2 Services 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 78.00 2 Services 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 78.24 2 Services 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 63.13 2 Services 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 63.08 2 Services 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 64.66 2 Services 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 19.86 2 Services 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 19.84 2 Services 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 20.52 2 Services 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 23.18 2 Services 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 23.23 2 Services 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 21.76 2 Services 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 43.68 2 Services 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 43.64 2 Services 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over 54.29 2 Services 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 21.98 2 Services 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 21.92 2 Services 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over 38.80 2 Services 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 36.62 2 Services 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 36.65 2 Services 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 27.96 2 Services 4)% Companies with web page of total companies Total 39.55 2 Services 4)% Companies with web page of total companies From 10 to 249 38.58 2 Services 4)% Companies with web page of total companies 250 and over 73.32 2 Services 4)% Companies with web page translated into other languages of total companies Total 14.08 2 Services 4)% Companies with web page translated into other languages of total companies From 10 to 249 13.55 2 Services 4)% Companies with web page translated into other languages of total companies 250 and over 32.58 2 Services 4)% Companies with web page access for people with disabilities of total companies Total 4.66 2 Services 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 4.54 2 Services 4)% Companies with web page access for people with disabilities of total companies 250 and over 8.86 2 Services 5)% companies with web page that use Internet as product supplier for: Marketing products Total 56.90 2 Services 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 56.78 2 Services 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 58.97 2 Services 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 56.31 2 Services 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 55.88 2 Services 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 64.06 2 Services 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 7.81 2 Services 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 7.46 2 Services 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 14.26 2 Services 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 21.99 2 Services 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 21.63 2 Services 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 28.56 2 Services 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 3.13 2 Services 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 2.79 2 Services 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 9.34 2 Services % of companies that buy via: E-commerce Total 8.09 2 Services % of companies that buy via: E-commerce From 10 to 249 7.86 2 Services % of companies that buy via: E-commerce 250 and over 15.92 2 Services % of companies that buy via: Internet Total 7.44 2 Services % of companies that buy via: Internet From 10 to 249 7.26 2 Services % of companies that buy via: Internet 250 and over 13.88 2 Services % of companies that buy via: EDI Total 0.69 2 Services % of companies that buy via: EDI From 10 to 249 0.64 2 Services % of companies that buy via: EDI 250 and over 2.69 2 Services % of companies that buy via: Other networks Total 0.13 2 Services % of companies that buy via: Other networks From 10 to 249 0.13 2 Services % of companies that buy via: Other networks 250 and over 0.19 2 Services % of companies that have paid on-line for their Internet purchases Total 48.55 2 Services % of companies that have paid on-line for their Internet purchases From 10 to 249 48.36 2 Services % of companies that have paid on-line for their Internet purchases 250 and over 51.92 2 Services % of companies that have bought in marketplaces on the Internet Total 37.79 2 Services % of companies that have bought in marketplaces on the Internet From 10 to 249 37.81 2 Services % of companies that have bought in marketplaces on the Internet 250 and over 37.44 2 Services Purchases via EC: % of EC purchases of the total of product purchases Total 2.77 2 Services Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 1.35 2 Services Purchases via EC: % of EC purchases of the total of product purchases 250 and over 5.33 2 Services Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 40.89 2 Services Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 41.91 2 Services Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 40.43 2 Services Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 55.98 2 Services Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 48.20 2 Services Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 59.52 2 Services Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 3.12 2 Services Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 9.88 2 Services Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 0.05 2 Services Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 51.98 2 Services Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 94.06 2 Services Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 32.16 2 Services Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 46.87 2 Services Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 3.63 2 Services Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 67.23 2 Services Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 1.15 2 Services Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 2.31 2 Services Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 0.61 2 Services % of companies whose EC purchases represent: More than 0% of their total purchases Total 8.09 2 Services % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 7.86 2 Services % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 15.92 2 Services % of companies whose EC purchases represent: More than 1% of their total purchases Total 3.74 2 Services % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 3.68 2 Services % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 5.74 2 Services % of companies whose EC purchases represent: More than 5% of their total purchases Total 2.41 2 Services % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 2.39 2 Services % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 3.32 2 Services % of companies whose EC purchases represent: More than 10% of their total purchases Total 1.81 2 Services % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 1.79 2 Services % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 2.51 2 Services % of companies whose EC purchases represent: More than 50% of their total purchases Total 1.03 2 Services % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 1.05 2 Services % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 0.58 2 Services 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 48.47 2 Services 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 47.60 2 Services 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 64.30 2 Services 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 48.62 2 Services 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 47.97 2 Services 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 60.38 2 Services 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 54.36 2 Services 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 53.77 2 Services 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 64.94 2 Services 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 12.77 2 Services 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 12.58 2 Services 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 16.11 2 Services 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 71.10 2 Services 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 70.66 2 Services 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 79.15 2 Services % of companies that sell via: E-commerce Total 3.54 2 Services % of companies that sell via: E-commerce From 10 to 249 3.32 2 Services % of companies that sell via: E-commerce 250 and over 11.24 2 Services % of companies that sell via: Internet Total 3.11 2 Services % of companies that sell via: Internet From 10 to 249 2.92 2 Services % of companies that sell via: Internet 250 and over 9.86 2 Services % of companies that sell via: EDI Total 0.45 2 Services % of companies that sell via: EDI From 10 to 249 0.41 2 Services % of companies that sell via: EDI 250 and over 1.66 2 Services % of companies that sell via: Other networks Total 0.08 2 Services % of companies that sell via: Other networks From 10 to 249 0.07 2 Services % of companies that sell via: Other networks 250 and over 0.42 2 Services 8)% companies that have received on-line payments for Internet sales Total 24.72 2 Services 8)% companies that have received on-line payments for Internet sales From 10 to 249 23.14 2 Services 8)% companies that have received on-line payments for Internet sales 250 and over 40.96 2 Services 8)% companies that make sales in marketplaces on the Internet Total 13.06 2 Services 8)% companies that make sales in marketplaces on the Internet From 10 to 249 12.60 2 Services 8)% companies that make sales in marketplaces on the Internet 250 and over 17.68 2 Services Sales via EC: % of EC sales of the total product sales Total 1.66 2 Services Sales via EC: % of EC sales of the total product sales From 10 to 249 0.65 2 Services Sales via EC: % of EC sales of the total product sales 250 and over 2.95 2 Services Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 23.76 2 Services Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 18.89 2 Services Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 25.14 2 Services Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 15.08 2 Services Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 37.51 2 Services Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 8.69 2 Services Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 61.17 2 Services Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 43.60 2 Services Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 66.16 2 Services Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 96.38 2 Services Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 87.33 2 Services Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 98.31 2 Services Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 2.46 2 Services Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 8.51 2 Services Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 1.17 2 Services Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 1.16 2 Services Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 4.16 2 Services Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 0.52 2 Services % of companies whose EC sales represent: More than 0% of total sales Total 3.54 2 Services % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 3.32 2 Services % of companies whose EC sales represent: More than 0% of total sales 250 and over 11.24 2 Services % of companies whose EC sales represent: More than 1% of total sales Total 1.73 2 Services % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 1.65 2 Services % of companies whose EC sales represent: More than 1% of total sales 250 and over 4.46 2 Services % of companies whose EC sales represent: More than 5% of total sales Total 0.95 2 Services % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 0.90 2 Services % of companies whose EC sales represent: More than 5% of total sales 250 and over 2.41 2 Services % of companies whose EC sales represent: More than 10% of total sales Total 0.57 2 Services % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 0.54 2 Services % of companies whose EC sales represent: More than 10% of total sales 250 and over 1.57 2 Services % of companies whose EC sales represent: More than 50% of total sales Total 0.08 2 Services % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.06 2 Services % of companies whose EC sales represent: More than 50% of total sales 250 and over 0.57 2 Services 9)% of companies that sell on Internet and believe imp. reason: Company image Total 63.99 2 Services 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 63.13 2 Services 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 72.85 2 Services 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 29.38 2 Services 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 27.66 2 Services 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 47.08 2 Services 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 39.52 2 Services 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 38.96 2 Services 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 45.27 2 Services 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 53.02 2 Services 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 52.95 2 Services 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 53.73 2 Services 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 60.05 2 Services 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 61.45 2 Services 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 45.69 2 Services 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 44.44 2 Services 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 44.09 2 Services 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 48.00 2 Services 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 48.42 2 Services 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 48.63 2 Services 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 46.34 2 Services 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 57.36 2 Services 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 57.74 2 Services 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 53.45 2 Services 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 12.45 2 Services 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 13.24 2 Services 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 4.37 2 Services 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 26.19 2 Services 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 26.53 2 Services 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 22.67 2 Services 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 34.07 2 Services 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 33.82 2 Services 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 36.66 2 Services 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 23.29 2 Services 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 22.84 2 Services 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 27.98 2 Services 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 13.05 2 Services 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 12.92 2 Services 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 14.40 2 Services 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 60.40 2 Services 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 60.42 2 Services 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 59.82 2 Services 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 38.91 2 Services 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 39.07 2 Services 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 32.91 2 Services 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 35.96 2 Services 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 36.00 2 Services 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 34.12 2 Services 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 32.94 2 Services 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 32.94 2 Services 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 33.23 2 Services 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 21.83 2 Services 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 21.85 2 Services 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 21.07 2.1 Sale and repair of vehicles % of companies that have: Switchboard Total 85.97 2.1 Sale and repair of vehicles % of companies that have: Switchboard From 10 to 249 85.93 2.1 Sale and repair of vehicles % of companies that have: Switchboard 250 and over 93.43 2.1 Sale and repair of vehicles % of companies that have: Rented data transmission circuit Total 36.95 2.1 Sale and repair of vehicles % of companies that have: Rented data transmission circuit From 10 to 249 36.70 2.1 Sale and repair of vehicles % of companies that have: Rented data transmission circuit 250 and over 82.64 2.1 Sale and repair of vehicles % of companies that have: Mobile phones for company use Total 87.32 2.1 Sale and repair of vehicles % of companies that have: Mobile phones for company use From 10 to 249 87.29 2.1 Sale and repair of vehicles % of companies that have: Mobile phones for company use 250 and over 93.43 2.1 Sale and repair of vehicles % of companies that have: Voice mail services Total 11.61 2.1 Sale and repair of vehicles % of companies that have: Voice mail services From 10 to 249 11.47 2.1 Sale and repair of vehicles % of companies that have: Voice mail services 250 and over 37.10 2.1 Sale and repair of vehicles % of companies that have: Mailbox for faxes Total 34.62 2.1 Sale and repair of vehicles % of companies that have: Mailbox for faxes From 10 to 249 34.70 2.1 Sale and repair of vehicles % of companies that have: Mailbox for faxes 250 and over 20.43 2.1 Sale and repair of vehicles % of companies that have: Pager service Total 2.40 2.1 Sale and repair of vehicles % of companies that have: Pager service From 10 to 249 2.35 2.1 Sale and repair of vehicles % of companies that have: Pager service 250 and over 10.32 2.1 Sale and repair of vehicles % of companies that have: Mobile phones in closed user group (trunking) Total 12.13 2.1 Sale and repair of vehicles % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 11.98 2.1 Sale and repair of vehicles % of companies that have: Mobile phones in closed user group (trunking) 250 and over 38.25 2.1 Sale and repair of vehicles % of companies that have: Call Centre Total 9.43 2.1 Sale and repair of vehicles % of companies that have: Call Centre From 10 to 249 9.24 2.1 Sale and repair of vehicles % of companies that have: Call Centre 250 and over 42.51 2.1 Sale and repair of vehicles % of companies that have: Local Area Network (LAN) Total 51.96 2.1 Sale and repair of vehicles % of companies that have: Local Area Network (LAN) From 10 to 249 51.82 2.1 Sale and repair of vehicles % of companies that have: Local Area Network (LAN) 250 and over 77.01 2.1 Sale and repair of vehicles % of companies that have: Internet connection Total 90.40 2.1 Sale and repair of vehicles % of companies that have: Internet connection From 10 to 249 90.38 2.1 Sale and repair of vehicles % of companies that have: Internet connection 250 and over 93.43 2.1 Sale and repair of vehicles % of companies that have: Intranet Total 36.05 2.1 Sale and repair of vehicles % of companies that have: Intranet From 10 to 249 35.81 2.1 Sale and repair of vehicles % of companies that have: Intranet 250 and over 79.83 2.1 Sale and repair of vehicles % of companies that have: Extranet Total 18.15 2.1 Sale and repair of vehicles % of companies that have: Extranet From 10 to 249 17.98 2.1 Sale and repair of vehicles % of companies that have: Extranet 250 and over 48.36 2.1 Sale and repair of vehicles % of companies that have: Email Total 86.37 2.1 Sale and repair of vehicles % of companies that have: Email From 10 to 249 86.33 2.1 Sale and repair of vehicles % of companies that have: Email 250 and over 93.43 2.1 Sale and repair of vehicles % of employees that use PCs, work stations or terminals Total 42.31 2.1 Sale and repair of vehicles % of employees that use PCs, work stations or terminals From 10 to 249 43.39 2.1 Sale and repair of vehicles % of employees that use PCs, work stations or terminals 250 and over 34.91 2.1 Sale and repair of vehicles % of employees with Internet access Total 20.40 2.1 Sale and repair of vehicles % of employees with Internet access From 10 to 249 21.46 2.1 Sale and repair of vehicles % of employees with Internet access 250 and over 13.15 2.1 Sale and repair of vehicles % of employees with e-mail Total 20.70 2.1 Sale and repair of vehicles % of employees with e-mail From 10 to 249 20.94 2.1 Sale and repair of vehicles % of employees with e-mail 250 and over 19.04 2.1 Sale and repair of vehicles % of employees with access to company Intranet Total 15.58 2.1 Sale and repair of vehicles % of employees with access to company Intranet From 10 to 249 15.06 2.1 Sale and repair of vehicles % of employees with access to company Intranet 250 and over 19.12 2.1 Sale and repair of vehicles % of employees with access to company Extranet Total 6.45 2.1 Sale and repair of vehicles % of employees with access to company Extranet From 10 to 249 6.34 2.1 Sale and repair of vehicles % of employees with access to company Extranet 250 and over 7.19 2.1 Sale and repair of vehicles % of employees that carry out IT and telecommunications tasks Total 1.32 2.1 Sale and repair of vehicles % of employees that carry out IT and telecommunications tasks From 10 to 249 1.47 2.1 Sale and repair of vehicles % of employees that carry out IT and telecommunications tasks 250 and over 0.36 2.1 Sale and repair of vehicles % of company that believes obstacle to ICT use to be: High cost of ICT Total 22.32 2.1 Sale and repair of vehicles % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 22.28 2.1 Sale and repair of vehicles % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 30.49 2.1 Sale and repair of vehicles % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 18.31 2.1 Sale and repair of vehicles % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 18.27 2.1 Sale and repair of vehicles % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 25.84 2.1 Sale and repair of vehicles % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 22.23 2.1 Sale and repair of vehicles % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 22.26 2.1 Sale and repair of vehicles % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 16.89 2.1 Sale and repair of vehicles % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 20.60 2.1 Sale and repair of vehicles % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 20.60 2.1 Sale and repair of vehicles % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 20.43 2.1 Sale and repair of vehicles 1) % company with Internet connection that use it as product consumers for: Market research Total 46.34 2.1 Sale and repair of vehicles 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 46.16 2.1 Sale and repair of vehicles 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 76.09 2.1 Sale and repair of vehicles 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 15.96 2.1 Sale and repair of vehicles 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 15.71 2.1 Sale and repair of vehicles 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 58.28 2.1 Sale and repair of vehicles 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 39.11 2.1 Sale and repair of vehicles 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 39.10 2.1 Sale and repair of vehicles 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 40.44 2.1 Sale and repair of vehicles 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 80.21 2.1 Sale and repair of vehicles 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 80.20 2.1 Sale and repair of vehicles 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 81.42 2.1 Sale and repair of vehicles 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 64.91 2.1 Sale and repair of vehicles 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 64.92 2.1 Sale and repair of vehicles 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 63.08 2.1 Sale and repair of vehicles 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 18.30 2.1 Sale and repair of vehicles 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 18.19 2.1 Sale and repair of vehicles 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 36.92 2.1 Sale and repair of vehicles 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 21.86 2.1 Sale and repair of vehicles 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 21.84 2.1 Sale and repair of vehicles 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 26.11 2.1 Sale and repair of vehicles 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 36.30 2.1 Sale and repair of vehicles 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 36.25 2.1 Sale and repair of vehicles 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over 50.00 2.1 Sale and repair of vehicles 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 20.10 2.1 Sale and repair of vehicles 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 20.17 2.1 Sale and repair of vehicles 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over 0.00 2.1 Sale and repair of vehicles 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 34.44 2.1 Sale and repair of vehicles 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 34.57 2.1 Sale and repair of vehicles 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 0.00 2.1 Sale and repair of vehicles 4)% Companies with web page of total companies Total 38.07 2.1 Sale and repair of vehicles 4)% Companies with web page of total companies From 10 to 249 37.90 2.1 Sale and repair of vehicles 4)% Companies with web page of total companies 250 and over 67.81 2.1 Sale and repair of vehicles 4)% Companies with web page translated into other languages of total companies Total 6.52 2.1 Sale and repair of vehicles 4)% Companies with web page translated into other languages of total companies From 10 to 249 6.36 2.1 Sale and repair of vehicles 4)% Companies with web page translated into other languages of total companies 250 and over 34.03 2.1 Sale and repair of vehicles 4)% Companies with web page access for people with disabilities of total companies Total 5.38 2.1 Sale and repair of vehicles 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 5.39 2.1 Sale and repair of vehicles 4)% Companies with web page access for people with disabilities of total companies 250 and over 3.75 2.1 Sale and repair of vehicles 5)% companies with web page that use Internet as product supplier for: Marketing products Total 60.97 2.1 Sale and repair of vehicles 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 61.07 2.1 Sale and repair of vehicles 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 50.88 2.1 Sale and repair of vehicles 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 66.03 2.1 Sale and repair of vehicles 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 66.13 2.1 Sale and repair of vehicles 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 56.04 2.1 Sale and repair of vehicles 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 3.40 2.1 Sale and repair of vehicles 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 3.28 2.1 Sale and repair of vehicles 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 15.22 2.1 Sale and repair of vehicles 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 34.08 2.1 Sale and repair of vehicles 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 34.12 2.1 Sale and repair of vehicles 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 30.12 2.1 Sale and repair of vehicles 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 0.23 2.1 Sale and repair of vehicles 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 0.24 2.1 Sale and repair of vehicles 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 0.00 2.1 Sale and repair of vehicles % of companies that buy via: E-commerce Total 11.48 2.1 Sale and repair of vehicles % of companies that buy via: E-commerce From 10 to 249 11.40 2.1 Sale and repair of vehicles % of companies that buy via: E-commerce 250 and over 26.52 2.1 Sale and repair of vehicles % of companies that buy via: Internet Total 8.73 2.1 Sale and repair of vehicles % of companies that buy via: Internet From 10 to 249 8.71 2.1 Sale and repair of vehicles % of companies that buy via: Internet 250 and over 13.14 2.1 Sale and repair of vehicles % of companies that buy via: EDI Total 2.15 2.1 Sale and repair of vehicles % of companies that buy via: EDI From 10 to 249 2.08 2.1 Sale and repair of vehicles % of companies that buy via: EDI 250 and over 13.39 2.1 Sale and repair of vehicles % of companies that buy via: Other networks Total 1.04 2.1 Sale and repair of vehicles % of companies that buy via: Other networks From 10 to 249 1.05 2.1 Sale and repair of vehicles % of companies that buy via: Other networks 250 and over 0.00 2.1 Sale and repair of vehicles % of companies that have paid on-line for their Internet purchases Total 26.82 2.1 Sale and repair of vehicles % of companies that have paid on-line for their Internet purchases From 10 to 249 26.84 2.1 Sale and repair of vehicles % of companies that have paid on-line for their Internet purchases 250 and over 25.00 2.1 Sale and repair of vehicles % of companies that have bought in marketplaces on the Internet Total 19.00 2.1 Sale and repair of vehicles % of companies that have bought in marketplaces on the Internet From 10 to 249 18.95 2.1 Sale and repair of vehicles % of companies that have bought in marketplaces on the Internet 250 and over 25.00 2.1 Sale and repair of vehicles Purchases via EC: % of EC purchases of the total of product purchases Total 5.54 2.1 Sale and repair of vehicles Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 2.83 2.1 Sale and repair of vehicles Purchases via EC: % of EC purchases of the total of product purchases 250 and over 23.03 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 58.80 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 40.35 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 73.43 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 33.91 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 43.17 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 26.57 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 7.29 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 16.48 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 0.00 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 31.07 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 98.34 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 1.74 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 68.93 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 1.66 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 98.26 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 0.00 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 0.00 2.1 Sale and repair of vehicles Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 0.00 2.1 Sale and repair of vehicles % of companies whose EC purchases represent: More than 0% of their total purchases Total 11.48 2.1 Sale and repair of vehicles % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 11.40 2.1 Sale and repair of vehicles % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 26.52 2.1 Sale and repair of vehicles % of companies whose EC purchases represent: More than 1% of their total purchases Total 7.71 2.1 Sale and repair of vehicles % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 7.64 2.1 Sale and repair of vehicles % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 19.96 2.1 Sale and repair of vehicles % of companies whose EC purchases represent: More than 5% of their total purchases Total 6.50 2.1 Sale and repair of vehicles % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 6.46 2.1 Sale and repair of vehicles % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 13.39 2.1 Sale and repair of vehicles % of companies whose EC purchases represent: More than 10% of their total purchases Total 5.02 2.1 Sale and repair of vehicles % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 4.98 2.1 Sale and repair of vehicles % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 13.39 2.1 Sale and repair of vehicles % of companies whose EC purchases represent: More than 50% of their total purchases Total 3.38 2.1 Sale and repair of vehicles % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 3.32 2.1 Sale and repair of vehicles % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 13.39 2.1 Sale and repair of vehicles 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 45.26 2.1 Sale and repair of vehicles 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 45.22 2.1 Sale and repair of vehicles 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 50.00 2.1 Sale and repair of vehicles 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 48.95 2.1 Sale and repair of vehicles 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 48.94 2.1 Sale and repair of vehicles 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 50.00 2.1 Sale and repair of vehicles 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 51.07 2.1 Sale and repair of vehicles 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 50.87 2.1 Sale and repair of vehicles 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 75.00 2.1 Sale and repair of vehicles 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 21.44 2.1 Sale and repair of vehicles 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 21.41 2.1 Sale and repair of vehicles 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 25.00 2.1 Sale and repair of vehicles 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 60.10 2.1 Sale and repair of vehicles 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 59.97 2.1 Sale and repair of vehicles 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 75.00 2.1 Sale and repair of vehicles % of companies that sell via: E-commerce Total 2.31 2.1 Sale and repair of vehicles % of companies that sell via: E-commerce From 10 to 249 2.29 2.1 Sale and repair of vehicles % of companies that sell via: E-commerce 250 and over 7.04 2.1 Sale and repair of vehicles % of companies that sell via: Internet Total 2.29 2.1 Sale and repair of vehicles % of companies that sell via: Internet From 10 to 249 2.29 2.1 Sale and repair of vehicles % of companies that sell via: Internet 250 and over 3.75 2.1 Sale and repair of vehicles % of companies that sell via: EDI Total 0.09 2.1 Sale and repair of vehicles % of companies that sell via: EDI From 10 to 249 0.09 2.1 Sale and repair of vehicles % of companies that sell via: EDI 250 and over 0.00 2.1 Sale and repair of vehicles % of companies that sell via: Other networks Total 0.02 2.1 Sale and repair of vehicles % of companies that sell via: Other networks From 10 to 249 0.00 2.1 Sale and repair of vehicles % of companies that sell via: Other networks 250 and over 3.28 2.1 Sale and repair of vehicles 8)% companies that have received on-line payments for Internet sales Total 10.36 2.1 Sale and repair of vehicles 8)% companies that have received on-line payments for Internet sales From 10 to 249 10.46 2.1 Sale and repair of vehicles 8)% companies that have received on-line payments for Internet sales 250 and over 0.00 2.1 Sale and repair of vehicles 8)% companies that make sales in marketplaces on the Internet Total 5.53 2.1 Sale and repair of vehicles 8)% companies that make sales in marketplaces on the Internet From 10 to 249 5.58 2.1 Sale and repair of vehicles 8)% companies that make sales in marketplaces on the Internet 250 and over 0.00 2.1 Sale and repair of vehicles Sales via EC: % of EC sales of the total product sales Total 2.38 2.1 Sale and repair of vehicles Sales via EC: % of EC sales of the total product sales From 10 to 249 0.06 2.1 Sale and repair of vehicles Sales via EC: % of EC sales of the total product sales 250 and over 14.97 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 4.59 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 99.99 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 2.44 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 0.00 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 0.01 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 0.00 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 95.41 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 0.00 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 97.56 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 100.00 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 100.00 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 100.00 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 0.00 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 0.00 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 0.00 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 0.00 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 0.00 2.1 Sale and repair of vehicles Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 0.00 2.1 Sale and repair of vehicles % of companies whose EC sales represent: More than 0% of total sales Total 2.31 2.1 Sale and repair of vehicles % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 2.29 2.1 Sale and repair of vehicles % of companies whose EC sales represent: More than 0% of total sales 250 and over 7.04 2.1 Sale and repair of vehicles % of companies whose EC sales represent: More than 1% of total sales Total 1.36 2.1 Sale and repair of vehicles % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 1.32 2.1 Sale and repair of vehicles % of companies whose EC sales represent: More than 1% of total sales 250 and over 7.04 2.1 Sale and repair of vehicles % of companies whose EC sales represent: More than 5% of total sales Total 0.82 2.1 Sale and repair of vehicles % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 0.79 2.1 Sale and repair of vehicles % of companies whose EC sales represent: More than 5% of total sales 250 and over 7.04 2.1 Sale and repair of vehicles % of companies whose EC sales represent: More than 10% of total sales Total 0.04 2.1 Sale and repair of vehicles % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 0.00 2.1 Sale and repair of vehicles % of companies whose EC sales represent: More than 10% of total sales 250 and over 7.04 2.1 Sale and repair of vehicles % of companies whose EC sales represent: More than 50% of total sales Total 0.02 2.1 Sale and repair of vehicles % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.00 2.1 Sale and repair of vehicles % of companies whose EC sales represent: More than 50% of total sales 250 and over 3.28 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason: Company image Total 59.54 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 60.08 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 0.00 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 0.00 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 0.00 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 0.00 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 38.98 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 39.34 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 0.00 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 33.37 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 32.76 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 100.00 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 65.40 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 65.08 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 100.00 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 41.19 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 40.65 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 100.00 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 33.73 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 34.04 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 0.00 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 58.13 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 57.75 2.1 Sale and repair of vehicles 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 100.00 2.1 Sale and repair of vehicles 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 1.77 2.1 Sale and repair of vehicles 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 1.79 2.1 Sale and repair of vehicles 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 0.00 2.1 Sale and repair of vehicles 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 34.74 2.1 Sale and repair of vehicles 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 35.05 2.1 Sale and repair of vehicles 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 0.00 2.1 Sale and repair of vehicles 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 51.67 2.1 Sale and repair of vehicles 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 52.14 2.1 Sale and repair of vehicles 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 0.00 2.1 Sale and repair of vehicles 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 32.51 2.1 Sale and repair of vehicles 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 32.81 2.1 Sale and repair of vehicles 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 0.00 2.1 Sale and repair of vehicles 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 0.00 2.1 Sale and repair of vehicles 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 0.00 2.1 Sale and repair of vehicles 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 0.00 2.1 Sale and repair of vehicles 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 60.75 2.1 Sale and repair of vehicles 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 60.86 2.1 Sale and repair of vehicles 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 41.69 2.1 Sale and repair of vehicles 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 41.06 2.1 Sale and repair of vehicles 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 41.12 2.1 Sale and repair of vehicles 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 29.77 2.1 Sale and repair of vehicles 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 37.30 2.1 Sale and repair of vehicles 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 37.30 2.1 Sale and repair of vehicles 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 37.08 2.1 Sale and repair of vehicles 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 39.01 2.1 Sale and repair of vehicles 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 39.08 2.1 Sale and repair of vehicles 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 26.36 2.1 Sale and repair of vehicles 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 25.41 2.1 Sale and repair of vehicles 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 25.46 2.1 Sale and repair of vehicles 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 17.06 2.2 Wholesale trade % of companies that have: Switchboard Total 89.69 2.2 Wholesale trade % of companies that have: Switchboard From 10 to 249 89.56 2.2 Wholesale trade % of companies that have: Switchboard 250 and over 99.45 2.2 Wholesale trade % of companies that have: Rented data transmission circuit Total 26.20 2.2 Wholesale trade % of companies that have: Rented data transmission circuit From 10 to 249 25.66 2.2 Wholesale trade % of companies that have: Rented data transmission circuit 250 and over 66.62 2.2 Wholesale trade % of companies that have: Mobile phones for company use Total 91.85 2.2 Wholesale trade % of companies that have: Mobile phones for company use From 10 to 249 91.75 2.2 Wholesale trade % of companies that have: Mobile phones for company use 250 and over 99.45 2.2 Wholesale trade % of companies that have: Voice mail services Total 13.04 2.2 Wholesale trade % of companies that have: Voice mail services From 10 to 249 12.61 2.2 Wholesale trade % of companies that have: Voice mail services 250 and over 45.34 2.2 Wholesale trade % of companies that have: Mailbox for faxes Total 32.86 2.2 Wholesale trade % of companies that have: Mailbox for faxes From 10 to 249 32.74 2.2 Wholesale trade % of companies that have: Mailbox for faxes 250 and over 42.21 2.2 Wholesale trade % of companies that have: Pager service Total 2.99 2.2 Wholesale trade % of companies that have: Pager service From 10 to 249 2.84 2.2 Wholesale trade % of companies that have: Pager service 250 and over 14.50 2.2 Wholesale trade % of companies that have: Mobile phones in closed user group (trunking) Total 14.86 2.2 Wholesale trade % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 14.41 2.2 Wholesale trade % of companies that have: Mobile phones in closed user group (trunking) 250 and over 48.46 2.2 Wholesale trade % of companies that have: Call Centre Total 9.40 2.2 Wholesale trade % of companies that have: Call Centre From 10 to 249 8.97 2.2 Wholesale trade % of companies that have: Call Centre 250 and over 41.26 2.2 Wholesale trade % of companies that have: Local Area Network (LAN) Total 52.41 2.2 Wholesale trade % of companies that have: Local Area Network (LAN) From 10 to 249 51.90 2.2 Wholesale trade % of companies that have: Local Area Network (LAN) 250 and over 90.20 2.2 Wholesale trade % of companies that have: Internet connection Total 90.61 2.2 Wholesale trade % of companies that have: Internet connection From 10 to 249 90.49 2.2 Wholesale trade % of companies that have: Internet connection 250 and over 100.00 2.2 Wholesale trade % of companies that have: Intranet Total 26.02 2.2 Wholesale trade % of companies that have: Intranet From 10 to 249 25.47 2.2 Wholesale trade % of companies that have: Intranet 250 and over 67.47 2.2 Wholesale trade % of companies that have: Extranet Total 9.93 2.2 Wholesale trade % of companies that have: Extranet From 10 to 249 9.51 2.2 Wholesale trade % of companies that have: Extranet 250 and over 41.33 2.2 Wholesale trade % of companies that have: Email Total 87.47 2.2 Wholesale trade % of companies that have: Email From 10 to 249 87.31 2.2 Wholesale trade % of companies that have: Email 250 and over 100.00 2.2 Wholesale trade % of employees that use PCs, work stations or terminals Total 42.05 2.2 Wholesale trade % of employees that use PCs, work stations or terminals From 10 to 249 41.48 2.2 Wholesale trade % of employees that use PCs, work stations or terminals 250 and over 44.48 2.2 Wholesale trade % of employees with Internet access Total 24.24 2.2 Wholesale trade % of employees with Internet access From 10 to 249 24.15 2.2 Wholesale trade % of employees with Internet access 250 and over 24.59 2.2 Wholesale trade % of employees with e-mail Total 28.10 2.2 Wholesale trade % of employees with e-mail From 10 to 249 25.91 2.2 Wholesale trade % of employees with e-mail 250 and over 37.51 2.2 Wholesale trade % of employees with access to company Intranet Total 19.26 2.2 Wholesale trade % of employees with access to company Intranet From 10 to 249 16.38 2.2 Wholesale trade % of employees with access to company Intranet 250 and over 31.63 2.2 Wholesale trade % of employees with access to company Extranet Total 6.83 2.2 Wholesale trade % of employees with access to company Extranet From 10 to 249 5.09 2.2 Wholesale trade % of employees with access to company Extranet 250 and over 14.30 2.2 Wholesale trade % of employees that carry out IT and telecommunications tasks Total 1.95 2.2 Wholesale trade % of employees that carry out IT and telecommunications tasks From 10 to 249 1.87 2.2 Wholesale trade % of employees that carry out IT and telecommunications tasks 250 and over 2.29 2.2 Wholesale trade % of company that believes obstacle to ICT use to be: High cost of ICT Total 24.01 2.2 Wholesale trade % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 23.99 2.2 Wholesale trade % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 25.56 2.2 Wholesale trade % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 19.41 2.2 Wholesale trade % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 19.50 2.2 Wholesale trade % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 12.82 2.2 Wholesale trade % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 25.11 2.2 Wholesale trade % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 25.19 2.2 Wholesale trade % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 19.36 2.2 Wholesale trade % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 22.25 2.2 Wholesale trade % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 22.32 2.2 Wholesale trade % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 17.09 2.2 Wholesale trade 1) % company with Internet connection that use it as product consumers for: Market research Total 60.93 2.2 Wholesale trade 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 60.85 2.2 Wholesale trade 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 65.73 2.2 Wholesale trade 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 19.69 2.2 Wholesale trade 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 19.33 2.2 Wholesale trade 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 43.81 2.2 Wholesale trade 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 22.00 2.2 Wholesale trade 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 21.62 2.2 Wholesale trade 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 47.30 2.2 Wholesale trade 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 83.82 2.2 Wholesale trade 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 83.87 2.2 Wholesale trade 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 80.48 2.2 Wholesale trade 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 64.39 2.2 Wholesale trade 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 64.34 2.2 Wholesale trade 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 67.83 2.2 Wholesale trade 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 17.24 2.2 Wholesale trade 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 17.22 2.2 Wholesale trade 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 18.24 2.2 Wholesale trade 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 25.32 2.2 Wholesale trade 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 25.41 2.2 Wholesale trade 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 19.29 2.2 Wholesale trade 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 48.81 2.2 Wholesale trade 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 48.81 2.2 Wholesale trade 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over . 2.2 Wholesale trade 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 16.04 2.2 Wholesale trade 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 16.04 2.2 Wholesale trade 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over . 2.2 Wholesale trade 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 49.86 2.2 Wholesale trade 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 49.86 2.2 Wholesale trade 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over . 2.2 Wholesale trade 4)% Companies with web page of total companies Total 40.92 2.2 Wholesale trade 4)% Companies with web page of total companies From 10 to 249 40.56 2.2 Wholesale trade 4)% Companies with web page of total companies 250 and over 68.13 2.2 Wholesale trade 4)% Companies with web page translated into other languages of total companies Total 15.97 2.2 Wholesale trade 4)% Companies with web page translated into other languages of total companies From 10 to 249 15.57 2.2 Wholesale trade 4)% Companies with web page translated into other languages of total companies 250 and over 45.60 2.2 Wholesale trade 4)% Companies with web page access for people with disabilities of total companies Total 4.12 2.2 Wholesale trade 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 4.07 2.2 Wholesale trade 4)% Companies with web page access for people with disabilities of total companies 250 and over 7.94 2.2 Wholesale trade 5)% companies with web page that use Internet as product supplier for: Marketing products Total 49.69 2.2 Wholesale trade 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 49.92 2.2 Wholesale trade 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 39.41 2.2 Wholesale trade 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 66.86 2.2 Wholesale trade 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 66.73 2.2 Wholesale trade 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 72.96 2.2 Wholesale trade 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 6.36 2.2 Wholesale trade 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 6.06 2.2 Wholesale trade 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 19.73 2.2 Wholesale trade 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 19.06 2.2 Wholesale trade 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 18.74 2.2 Wholesale trade 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 33.25 2.2 Wholesale trade 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 1.13 2.2 Wholesale trade 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 1.08 2.2 Wholesale trade 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 3.36 2.2 Wholesale trade % of companies that buy via: E-commerce Total 9.30 2.2 Wholesale trade % of companies that buy via: E-commerce From 10 to 249 9.25 2.2 Wholesale trade % of companies that buy via: E-commerce 250 and over 13.20 2.2 Wholesale trade % of companies that buy via: Internet Total 8.51 2.2 Wholesale trade % of companies that buy via: Internet From 10 to 249 8.50 2.2 Wholesale trade % of companies that buy via: Internet 250 and over 8.83 2.2 Wholesale trade % of companies that buy via: EDI Total 0.99 2.2 Wholesale trade % of companies that buy via: EDI From 10 to 249 0.92 2.2 Wholesale trade % of companies that buy via: EDI 250 and over 6.37 2.2 Wholesale trade % of companies that buy via: Other networks Total 0.02 2.2 Wholesale trade % of companies that buy via: Other networks From 10 to 249 0.02 2.2 Wholesale trade % of companies that buy via: Other networks 250 and over 0.00 2.2 Wholesale trade % of companies that have paid on-line for their Internet purchases Total 42.58 2.2 Wholesale trade % of companies that have paid on-line for their Internet purchases From 10 to 249 42.60 2.2 Wholesale trade % of companies that have paid on-line for their Internet purchases 250 and over 41.02 2.2 Wholesale trade % of companies that have bought in marketplaces on the Internet Total 28.01 2.2 Wholesale trade % of companies that have bought in marketplaces on the Internet From 10 to 249 28.31 2.2 Wholesale trade % of companies that have bought in marketplaces on the Internet 250 and over 6.17 2.2 Wholesale trade Purchases via EC: % of EC purchases of the total of product purchases Total 1.59 2.2 Wholesale trade Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 0.89 2.2 Wholesale trade Purchases via EC: % of EC purchases of the total of product purchases 250 and over 4.47 2.2 Wholesale trade Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 35.85 2.2 Wholesale trade Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 41.65 2.2 Wholesale trade Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 31.09 2.2 Wholesale trade Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 64.15 2.2 Wholesale trade Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 58.35 2.2 Wholesale trade Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 68.91 2.2 Wholesale trade Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 0.00 2.2 Wholesale trade Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 0.00 2.2 Wholesale trade Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 0.00 2.2 Wholesale trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 75.87 2.2 Wholesale trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 88.18 2.2 Wholesale trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 62.34 2.2 Wholesale trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 21.71 2.2 Wholesale trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 7.20 2.2 Wholesale trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 37.66 2.2 Wholesale trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 2.42 2.2 Wholesale trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 4.62 2.2 Wholesale trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 0.00 2.2 Wholesale trade % of companies whose EC purchases represent: More than 0% of their total purchases Total 9.30 2.2 Wholesale trade % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 9.25 2.2 Wholesale trade % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 13.20 2.2 Wholesale trade % of companies whose EC purchases represent: More than 1% of their total purchases Total 3.46 2.2 Wholesale trade % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 3.41 2.2 Wholesale trade % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 7.09 2.2 Wholesale trade % of companies whose EC purchases represent: More than 5% of their total purchases Total 2.36 2.2 Wholesale trade % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 2.31 2.2 Wholesale trade % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 6.06 2.2 Wholesale trade % of companies whose EC purchases represent: More than 10% of their total purchases Total 1.73 2.2 Wholesale trade % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 1.68 2.2 Wholesale trade % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 5.51 2.2 Wholesale trade % of companies whose EC purchases represent: More than 50% of their total purchases Total 0.56 2.2 Wholesale trade % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 0.55 2.2 Wholesale trade % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 1.09 2.2 Wholesale trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 45.08 2.2 Wholesale trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 44.93 2.2 Wholesale trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 55.65 2.2 Wholesale trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 48.52 2.2 Wholesale trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 48.44 2.2 Wholesale trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 53.90 2.2 Wholesale trade 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 58.79 2.2 Wholesale trade 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 58.91 2.2 Wholesale trade 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 50.12 2.2 Wholesale trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 5.70 2.2 Wholesale trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 5.70 2.2 Wholesale trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 5.48 2.2 Wholesale trade 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 64.15 2.2 Wholesale trade 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 64.15 2.2 Wholesale trade 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 64.46 2.2 Wholesale trade % of companies that sell via: E-commerce Total 3.65 2.2 Wholesale trade % of companies that sell via: E-commerce From 10 to 249 3.52 2.2 Wholesale trade % of companies that sell via: E-commerce 250 and over 13.01 2.2 Wholesale trade % of companies that sell via: Internet Total 2.09 2.2 Wholesale trade % of companies that sell via: Internet From 10 to 249 2.06 2.2 Wholesale trade % of companies that sell via: Internet 250 and over 3.97 2.2 Wholesale trade % of companies that sell via: EDI Total 1.49 2.2 Wholesale trade % of companies that sell via: EDI From 10 to 249 1.39 2.2 Wholesale trade % of companies that sell via: EDI 250 and over 8.90 2.2 Wholesale trade % of companies that sell via: Other networks Total 0.13 2.2 Wholesale trade % of companies that sell via: Other networks From 10 to 249 0.11 2.2 Wholesale trade % of companies that sell via: Other networks 250 and over 1.36 2.2 Wholesale trade 8)% companies that have received on-line payments for Internet sales Total 14.10 2.2 Wholesale trade 8)% companies that have received on-line payments for Internet sales From 10 to 249 14.46 2.2 Wholesale trade 8)% companies that have received on-line payments for Internet sales 250 and over 0.00 2.2 Wholesale trade 8)% companies that make sales in marketplaces on the Internet Total 15.28 2.2 Wholesale trade 8)% companies that make sales in marketplaces on the Internet From 10 to 249 15.19 2.2 Wholesale trade 8)% companies that make sales in marketplaces on the Internet 250 and over 18.97 2.2 Wholesale trade Sales via EC: % of EC sales of the total product sales Total 2.14 2.2 Wholesale trade Sales via EC: % of EC sales of the total product sales From 10 to 249 1.31 2.2 Wholesale trade Sales via EC: % of EC sales of the total product sales 250 and over 5.53 2.2 Wholesale trade Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 3.10 2.2 Wholesale trade Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 4.77 2.2 Wholesale trade Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 1.47 2.2 Wholesale trade Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 39.11 2.2 Wholesale trade Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 43.21 2.2 Wholesale trade Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 35.14 2.2 Wholesale trade Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 57.79 2.2 Wholesale trade Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 52.02 2.2 Wholesale trade Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 63.40 2.2 Wholesale trade Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 86.41 2.2 Wholesale trade Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 88.04 2.2 Wholesale trade Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 81.24 2.2 Wholesale trade Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 10.29 2.2 Wholesale trade Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 7.61 2.2 Wholesale trade Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 18.76 2.2 Wholesale trade Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 3.31 2.2 Wholesale trade Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 4.35 2.2 Wholesale trade Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 0.01 2.2 Wholesale trade % of companies whose EC sales represent: More than 0% of total sales Total 3.65 2.2 Wholesale trade % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 3.52 2.2 Wholesale trade % of companies whose EC sales represent: More than 0% of total sales 250 and over 13.01 2.2 Wholesale trade % of companies whose EC sales represent: More than 1% of total sales Total 2.15 2.2 Wholesale trade % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 2.05 2.2 Wholesale trade % of companies whose EC sales represent: More than 1% of total sales 250 and over 9.98 2.2 Wholesale trade % of companies whose EC sales represent: More than 5% of total sales Total 1.47 2.2 Wholesale trade % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 1.38 2.2 Wholesale trade % of companies whose EC sales represent: More than 5% of total sales 250 and over 8.03 2.2 Wholesale trade % of companies whose EC sales represent: More than 10% of total sales Total 1.23 2.2 Wholesale trade % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 1.18 2.2 Wholesale trade % of companies whose EC sales represent: More than 10% of total sales 250 and over 4.63 2.2 Wholesale trade % of companies whose EC sales represent: More than 50% of total sales Total 0.14 2.2 Wholesale trade % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.13 2.2 Wholesale trade % of companies whose EC sales represent: More than 50% of total sales 250 and over 1.36 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason: Company image Total 71.49 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 71.07 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 87.80 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 25.02 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 25.19 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 18.29 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 33.65 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 34.52 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 0.00 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 45.59 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 45.95 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 31.57 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 61.34 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 62.11 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 31.57 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 39.30 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 40.31 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 0.00 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 44.94 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 45.78 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 12.20 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 50.17 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 50.65 2.2 Wholesale trade 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 31.57 2.2 Wholesale trade 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 26.81 2.2 Wholesale trade 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 27.50 2.2 Wholesale trade 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 0.00 2.2 Wholesale trade 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 56.91 2.2 Wholesale trade 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 57.41 2.2 Wholesale trade 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 37.66 2.2 Wholesale trade 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 37.35 2.2 Wholesale trade 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 36.86 2.2 Wholesale trade 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 56.64 2.2 Wholesale trade 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 20.94 2.2 Wholesale trade 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 20.98 2.2 Wholesale trade 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 19.37 2.2 Wholesale trade 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 14.63 2.2 Wholesale trade 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 15.01 2.2 Wholesale trade 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 0.00 2.2 Wholesale trade 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 59.65 2.2 Wholesale trade 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 59.74 2.2 Wholesale trade 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 52.69 2.2 Wholesale trade 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 54.04 2.2 Wholesale trade 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 54.23 2.2 Wholesale trade 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 39.26 2.2 Wholesale trade 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 41.20 2.2 Wholesale trade 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 41.15 2.2 Wholesale trade 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 45.11 2.2 Wholesale trade 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 34.66 2.2 Wholesale trade 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 34.57 2.2 Wholesale trade 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 41.41 2.2 Wholesale trade 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 23.76 2.2 Wholesale trade 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 23.64 2.2 Wholesale trade 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 32.76 2.3 Retail trade % of companies that have: Switchboard Total 69.84 2.3 Retail trade % of companies that have: Switchboard From 10 to 249 69.37 2.3 Retail trade % of companies that have: Switchboard 250 and over 89.49 2.3 Retail trade % of companies that have: Rented data transmission circuit Total 22.94 2.3 Retail trade % of companies that have: Rented data transmission circuit From 10 to 249 22.10 2.3 Retail trade % of companies that have: Rented data transmission circuit 250 and over 58.00 2.3 Retail trade % of companies that have: Mobile phones for company use Total 78.15 2.3 Retail trade % of companies that have: Mobile phones for company use From 10 to 249 77.94 2.3 Retail trade % of companies that have: Mobile phones for company use 250 and over 87.01 2.3 Retail trade % of companies that have: Voice mail services Total 7.90 2.3 Retail trade % of companies that have: Voice mail services From 10 to 249 7.42 2.3 Retail trade % of companies that have: Voice mail services 250 and over 28.05 2.3 Retail trade % of companies that have: Mailbox for faxes Total 29.16 2.3 Retail trade % of companies that have: Mailbox for faxes From 10 to 249 29.07 2.3 Retail trade % of companies that have: Mailbox for faxes 250 and over 33.13 2.3 Retail trade % of companies that have: Pager service Total 3.89 2.3 Retail trade % of companies that have: Pager service From 10 to 249 3.68 2.3 Retail trade % of companies that have: Pager service 250 and over 12.64 2.3 Retail trade % of companies that have: Mobile phones in closed user group (trunking) Total 7.75 2.3 Retail trade % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 7.24 2.3 Retail trade % of companies that have: Mobile phones in closed user group (trunking) 250 and over 28.95 2.3 Retail trade % of companies that have: Call Centre Total 10.13 2.3 Retail trade % of companies that have: Call Centre From 10 to 249 9.63 2.3 Retail trade % of companies that have: Call Centre 250 and over 30.92 2.3 Retail trade % of companies that have: Local Area Network (LAN) Total 33.24 2.3 Retail trade % of companies that have: Local Area Network (LAN) From 10 to 249 32.36 2.3 Retail trade % of companies that have: Local Area Network (LAN) 250 and over 69.89 2.3 Retail trade % of companies that have: Internet connection Total 79.41 2.3 Retail trade % of companies that have: Internet connection From 10 to 249 79.10 2.3 Retail trade % of companies that have: Internet connection 250 and over 92.64 2.3 Retail trade % of companies that have: Intranet Total 19.27 2.3 Retail trade % of companies that have: Intranet From 10 to 249 18.47 2.3 Retail trade % of companies that have: Intranet 250 and over 52.52 2.3 Retail trade % of companies that have: Extranet Total 7.00 2.3 Retail trade % of companies that have: Extranet From 10 to 249 6.66 2.3 Retail trade % of companies that have: Extranet 250 and over 21.44 2.3 Retail trade % of companies that have: Email Total 72.28 2.3 Retail trade % of companies that have: Email From 10 to 249 71.81 2.3 Retail trade % of companies that have: Email 250 and over 91.65 2.3 Retail trade % of employees that use PCs, work stations or terminals Total 41.49 2.3 Retail trade % of employees that use PCs, work stations or terminals From 10 to 249 34.59 2.3 Retail trade % of employees that use PCs, work stations or terminals 250 and over 45.68 2.3 Retail trade % of employees with Internet access Total 10.86 2.3 Retail trade % of employees with Internet access From 10 to 249 15.40 2.3 Retail trade % of employees with Internet access 250 and over 8.09 2.3 Retail trade % of employees with e-mail Total 13.83 2.3 Retail trade % of employees with e-mail From 10 to 249 14.84 2.3 Retail trade % of employees with e-mail 250 and over 13.22 2.3 Retail trade % of employees with access to company Intranet Total 25.72 2.3 Retail trade % of employees with access to company Intranet From 10 to 249 8.51 2.3 Retail trade % of employees with access to company Intranet 250 and over 36.18 2.3 Retail trade % of employees with access to company Extranet Total 1.41 2.3 Retail trade % of employees with access to company Extranet From 10 to 249 2.72 2.3 Retail trade % of employees with access to company Extranet 250 and over 0.61 2.3 Retail trade % of employees that carry out IT and telecommunications tasks Total 1.46 2.3 Retail trade % of employees that carry out IT and telecommunications tasks From 10 to 249 2.24 2.3 Retail trade % of employees that carry out IT and telecommunications tasks 250 and over 0.99 2.3 Retail trade % of company that believes obstacle to ICT use to be: High cost of ICT Total 28.98 2.3 Retail trade % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 29.08 2.3 Retail trade % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 24.66 2.3 Retail trade % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 18.99 2.3 Retail trade % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 19.06 2.3 Retail trade % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 16.01 2.3 Retail trade % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 29.68 2.3 Retail trade % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 29.86 2.3 Retail trade % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 22.43 2.3 Retail trade % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 23.73 2.3 Retail trade % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 23.94 2.3 Retail trade % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 15.17 2.3 Retail trade 1) % company with Internet connection that use it as product consumers for: Market research Total 44.60 2.3 Retail trade 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 44.20 2.3 Retail trade 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 58.86 2.3 Retail trade 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 16.87 2.3 Retail trade 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 16.66 2.3 Retail trade 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 24.55 2.3 Retail trade 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 19.70 2.3 Retail trade 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 19.48 2.3 Retail trade 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 27.65 2.3 Retail trade 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 77.41 2.3 Retail trade 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 77.67 2.3 Retail trade 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 68.08 2.3 Retail trade 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 56.34 2.3 Retail trade 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 56.40 2.3 Retail trade 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 54.16 2.3 Retail trade 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 22.04 2.3 Retail trade 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 22.18 2.3 Retail trade 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 16.92 2.3 Retail trade 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 28.60 2.3 Retail trade 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 28.70 2.3 Retail trade 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 24.70 2.3 Retail trade 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 46.28 2.3 Retail trade 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 46.51 2.3 Retail trade 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over 19.72 2.3 Retail trade 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 23.13 2.3 Retail trade 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 23.24 2.3 Retail trade 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over 10.22 2.3 Retail trade 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 39.98 2.3 Retail trade 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 39.95 2.3 Retail trade 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 43.86 2.3 Retail trade 4)% Companies with web page of total companies Total 30.12 2.3 Retail trade 4)% Companies with web page of total companies From 10 to 249 29.78 2.3 Retail trade 4)% Companies with web page of total companies 250 and over 44.47 2.3 Retail trade 4)% Companies with web page translated into other languages of total companies Total 5.01 2.3 Retail trade 4)% Companies with web page translated into other languages of total companies From 10 to 249 4.69 2.3 Retail trade 4)% Companies with web page translated into other languages of total companies 250 and over 18.22 2.3 Retail trade 4)% Companies with web page access for people with disabilities of total companies Total 2.24 2.3 Retail trade 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 2.03 2.3 Retail trade 4)% Companies with web page access for people with disabilities of total companies 250 and over 10.88 2.3 Retail trade 5)% companies with web page that use Internet as product supplier for: Marketing products Total 43.16 2.3 Retail trade 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 43.07 2.3 Retail trade 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 45.63 2.3 Retail trade 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 57.20 2.3 Retail trade 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 57.30 2.3 Retail trade 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 54.57 2.3 Retail trade 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 3.97 2.3 Retail trade 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 4.02 2.3 Retail trade 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 2.65 2.3 Retail trade 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 18.59 2.3 Retail trade 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 18.79 2.3 Retail trade 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 13.03 2.3 Retail trade 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 1.78 2.3 Retail trade 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 1.84 2.3 Retail trade 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 0.00 2.3 Retail trade % of companies that buy via: E-commerce Total 8.31 2.3 Retail trade % of companies that buy via: E-commerce From 10 to 249 8.17 2.3 Retail trade % of companies that buy via: E-commerce 250 and over 14.32 2.3 Retail trade % of companies that buy via: Internet Total 7.12 2.3 Retail trade % of companies that buy via: Internet From 10 to 249 7.14 2.3 Retail trade % of companies that buy via: Internet 250 and over 6.23 2.3 Retail trade % of companies that buy via: EDI Total 1.28 2.3 Retail trade % of companies that buy via: EDI From 10 to 249 1.09 2.3 Retail trade % of companies that buy via: EDI 250 and over 9.37 2.3 Retail trade % of companies that buy via: Other networks Total 0.00 2.3 Retail trade % of companies that buy via: Other networks From 10 to 249 0.00 2.3 Retail trade % of companies that buy via: Other networks 250 and over 0.00 2.3 Retail trade % of companies that have paid on-line for their Internet purchases Total 45.82 2.3 Retail trade % of companies that have paid on-line for their Internet purchases From 10 to 249 45.52 2.3 Retail trade % of companies that have paid on-line for their Internet purchases 250 and over 60.12 2.3 Retail trade % of companies that have bought in marketplaces on the Internet Total 42.64 2.3 Retail trade % of companies that have bought in marketplaces on the Internet From 10 to 249 42.27 2.3 Retail trade % of companies that have bought in marketplaces on the Internet 250 and over 60.12 2.3 Retail trade Purchases via EC: % of EC purchases of the total of product purchases Total 5.92 2.3 Retail trade Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 1.43 2.3 Retail trade Purchases via EC: % of EC purchases of the total of product purchases 250 and over 7.95 2.3 Retail trade Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 12.76 2.3 Retail trade Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 35.45 2.3 Retail trade Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 10.92 2.3 Retail trade Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 87.24 2.3 Retail trade Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 64.55 2.3 Retail trade Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 89.08 2.3 Retail trade Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 0.00 2.3 Retail trade Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 0.00 2.3 Retail trade Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 0.00 2.3 Retail trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 99.09 2.3 Retail trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 95.65 2.3 Retail trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 100.00 2.3 Retail trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 0.76 2.3 Retail trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 3.63 2.3 Retail trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 0.00 2.3 Retail trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 0.15 2.3 Retail trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 0.72 2.3 Retail trade Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 0.00 2.3 Retail trade % of companies whose EC purchases represent: More than 0% of their total purchases Total 8.31 2.3 Retail trade % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 8.17 2.3 Retail trade % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 14.32 2.3 Retail trade % of companies whose EC purchases represent: More than 1% of their total purchases Total 4.62 2.3 Retail trade % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 4.52 2.3 Retail trade % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 8.51 2.3 Retail trade % of companies whose EC purchases represent: More than 5% of their total purchases Total 2.75 2.3 Retail trade % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 2.63 2.3 Retail trade % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 7.79 2.3 Retail trade % of companies whose EC purchases represent: More than 10% of their total purchases Total 2.54 2.3 Retail trade % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 2.43 2.3 Retail trade % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 7.26 2.3 Retail trade % of companies whose EC purchases represent: More than 50% of their total purchases Total 1.86 2.3 Retail trade % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 1.87 2.3 Retail trade % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 1.15 2.3 Retail trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 48.04 2.3 Retail trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 47.82 2.3 Retail trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 58.92 2.3 Retail trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 31.19 2.3 Retail trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 30.53 2.3 Retail trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 62.99 2.3 Retail trade 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 39.94 2.3 Retail trade 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 39.53 2.3 Retail trade 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 59.29 2.3 Retail trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 19.54 2.3 Retail trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 19.77 2.3 Retail trade 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 8.63 2.3 Retail trade 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 81.90 2.3 Retail trade 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 81.76 2.3 Retail trade 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 88.50 2.3 Retail trade % of companies that sell via: E-commerce Total 2.45 2.3 Retail trade % of companies that sell via: E-commerce From 10 to 249 2.23 2.3 Retail trade % of companies that sell via: E-commerce 250 and over 11.53 2.3 Retail trade % of companies that sell via: Internet Total 2.44 2.3 Retail trade % of companies that sell via: Internet From 10 to 249 2.23 2.3 Retail trade % of companies that sell via: Internet 250 and over 10.99 2.3 Retail trade % of companies that sell via: EDI Total 0.01 2.3 Retail trade % of companies that sell via: EDI From 10 to 249 0.00 2.3 Retail trade % of companies that sell via: EDI 250 and over 0.54 2.3 Retail trade % of companies that sell via: Other networks Total 0.00 2.3 Retail trade % of companies that sell via: Other networks From 10 to 249 0.00 2.3 Retail trade % of companies that sell via: Other networks 250 and over 0.00 2.3 Retail trade 8)% companies that have received on-line payments for Internet sales Total 21.53 2.3 Retail trade 8)% companies that have received on-line payments for Internet sales From 10 to 249 17.57 2.3 Retail trade 8)% companies that have received on-line payments for Internet sales 250 and over 55.19 2.3 Retail trade 8)% companies that make sales in marketplaces on the Internet Total 3.18 2.3 Retail trade 8)% companies that make sales in marketplaces on the Internet From 10 to 249 2.98 2.3 Retail trade 8)% companies that make sales in marketplaces on the Internet 250 and over 4.89 2.3 Retail trade Sales via EC: % of EC sales of the total product sales Total 0.08 2.3 Retail trade Sales via EC: % of EC sales of the total product sales From 10 to 249 0.09 2.3 Retail trade Sales via EC: % of EC sales of the total product sales 250 and over 0.07 2.3 Retail trade Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 99.66 2.3 Retail trade Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 100.00 2.3 Retail trade Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 99.44 2.3 Retail trade Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 0.34 2.3 Retail trade Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 0.00 2.3 Retail trade Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 0.56 2.3 Retail trade Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 0.00 2.3 Retail trade Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 0.00 2.3 Retail trade Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 0.00 2.3 Retail trade Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 92.96 2.3 Retail trade Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 97.67 2.3 Retail trade Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 89.82 2.3 Retail trade Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 5.48 2.3 Retail trade Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 2.20 2.3 Retail trade Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 7.67 2.3 Retail trade Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 1.56 2.3 Retail trade Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 0.14 2.3 Retail trade Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 2.50 2.3 Retail trade % of companies whose EC sales represent: More than 0% of total sales Total 2.45 2.3 Retail trade % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 2.23 2.3 Retail trade % of companies whose EC sales represent: More than 0% of total sales 250 and over 11.53 2.3 Retail trade % of companies whose EC sales represent: More than 1% of total sales Total 0.96 2.3 Retail trade % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 0.96 2.3 Retail trade % of companies whose EC sales represent: More than 1% of total sales 250 and over 0.85 2.3 Retail trade % of companies whose EC sales represent: More than 5% of total sales Total 0.31 2.3 Retail trade % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 0.32 2.3 Retail trade % of companies whose EC sales represent: More than 5% of total sales 250 and over 0.00 2.3 Retail trade % of companies whose EC sales represent: More than 10% of total sales Total 0.07 2.3 Retail trade % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 0.07 2.3 Retail trade % of companies whose EC sales represent: More than 10% of total sales 250 and over 0.00 2.3 Retail trade % of companies whose EC sales represent: More than 50% of total sales Total 0.07 2.3 Retail trade % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.07 2.3 Retail trade % of companies whose EC sales represent: More than 50% of total sales 250 and over 0.00 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason: Company image Total 72.70 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 72.69 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 72.77 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 31.37 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 33.66 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 11.89 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 38.43 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 42.21 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 6.36 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 43.68 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 45.04 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 32.12 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 67.44 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 70.52 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 41.29 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 46.52 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 47.14 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 41.23 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 58.48 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 59.93 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 46.14 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 82.87 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 84.97 2.3 Retail trade 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 65.00 2.3 Retail trade 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 8.08 2.3 Retail trade 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 8.45 2.3 Retail trade 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 4.89 2.3 Retail trade 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 18.65 2.3 Retail trade 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 18.78 2.3 Retail trade 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 17.56 2.3 Retail trade 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 27.42 2.3 Retail trade 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 27.03 2.3 Retail trade 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 30.74 2.3 Retail trade 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 24.66 2.3 Retail trade 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 25.34 2.3 Retail trade 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 18.86 2.3 Retail trade 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 32.67 2.3 Retail trade 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 31.33 2.3 Retail trade 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 44.07 2.3 Retail trade 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 61.23 2.3 Retail trade 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 61.38 2.3 Retail trade 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 54.20 2.3 Retail trade 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 46.59 2.3 Retail trade 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 46.68 2.3 Retail trade 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 42.33 2.3 Retail trade 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 37.43 2.3 Retail trade 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 37.49 2.3 Retail trade 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 34.26 2.3 Retail trade 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 31.75 2.3 Retail trade 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 31.96 2.3 Retail trade 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 22.27 2.3 Retail trade 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 30.53 2.3 Retail trade 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 30.25 2.3 Retail trade 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 43.62 2.4 Hotels and camp sites % of companies that have: Switchboard Total 95.72 2.4 Hotels and camp sites % of companies that have: Switchboard From 10 to 249 95.61 2.4 Hotels and camp sites % of companies that have: Switchboard 250 and over 100.00 2.4 Hotels and camp sites % of companies that have: Rented data transmission circuit Total 22.62 2.4 Hotels and camp sites % of companies that have: Rented data transmission circuit From 10 to 249 21.97 2.4 Hotels and camp sites % of companies that have: Rented data transmission circuit 250 and over 47.89 2.4 Hotels and camp sites % of companies that have: Mobile phones for company use Total 67.01 2.4 Hotels and camp sites % of companies that have: Mobile phones for company use From 10 to 249 66.28 2.4 Hotels and camp sites % of companies that have: Mobile phones for company use 250 and over 95.56 2.4 Hotels and camp sites % of companies that have: Voice mail services Total 16.34 2.4 Hotels and camp sites % of companies that have: Voice mail services From 10 to 249 15.88 2.4 Hotels and camp sites % of companies that have: Voice mail services 250 and over 34.39 2.4 Hotels and camp sites % of companies that have: Mailbox for faxes Total 37.05 2.4 Hotels and camp sites % of companies that have: Mailbox for faxes From 10 to 249 37.24 2.4 Hotels and camp sites % of companies that have: Mailbox for faxes 250 and over 29.53 2.4 Hotels and camp sites % of companies that have: Pager service Total 16.37 2.4 Hotels and camp sites % of companies that have: Pager service From 10 to 249 16.07 2.4 Hotels and camp sites % of companies that have: Pager service 250 and over 28.26 2.4 Hotels and camp sites % of companies that have: Mobile phones in closed user group (trunking) Total 10.66 2.4 Hotels and camp sites % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 10.46 2.4 Hotels and camp sites % of companies that have: Mobile phones in closed user group (trunking) 250 and over 18.56 2.4 Hotels and camp sites % of companies that have: Call Centre Total 18.19 2.4 Hotels and camp sites % of companies that have: Call Centre From 10 to 249 17.96 2.4 Hotels and camp sites % of companies that have: Call Centre 250 and over 27.30 2.4 Hotels and camp sites % of companies that have: Local Area Network (LAN) Total 44.93 2.4 Hotels and camp sites % of companies that have: Local Area Network (LAN) From 10 to 249 43.92 2.4 Hotels and camp sites % of companies that have: Local Area Network (LAN) 250 and over 84.51 2.4 Hotels and camp sites % of companies that have: Internet connection Total 89.16 2.4 Hotels and camp sites % of companies that have: Internet connection From 10 to 249 88.88 2.4 Hotels and camp sites % of companies that have: Internet connection 250 and over 100.00 2.4 Hotels and camp sites % of companies that have: Intranet Total 22.39 2.4 Hotels and camp sites % of companies that have: Intranet From 10 to 249 21.78 2.4 Hotels and camp sites % of companies that have: Intranet 250 and over 45.91 2.4 Hotels and camp sites % of companies that have: Extranet Total 7.80 2.4 Hotels and camp sites % of companies that have: Extranet From 10 to 249 7.54 2.4 Hotels and camp sites % of companies that have: Extranet 250 and over 18.13 2.4 Hotels and camp sites % of companies that have: Email Total 86.77 2.4 Hotels and camp sites % of companies that have: Email From 10 to 249 86.43 2.4 Hotels and camp sites % of companies that have: Email 250 and over 100.00 2.4 Hotels and camp sites % of employees that use PCs, work stations or terminals Total 21.90 2.4 Hotels and camp sites % of employees that use PCs, work stations or terminals From 10 to 249 22.43 2.4 Hotels and camp sites % of employees that use PCs, work stations or terminals 250 and over 20.58 2.4 Hotels and camp sites % of employees with Internet access Total 11.31 2.4 Hotels and camp sites % of employees with Internet access From 10 to 249 11.03 2.4 Hotels and camp sites % of employees with Internet access 250 and over 12.01 2.4 Hotels and camp sites % of employees with e-mail Total 11.65 2.4 Hotels and camp sites % of employees with e-mail From 10 to 249 10.50 2.4 Hotels and camp sites % of employees with e-mail 250 and over 14.52 2.4 Hotels and camp sites % of employees with access to company Intranet Total 7.08 2.4 Hotels and camp sites % of employees with access to company Intranet From 10 to 249 4.09 2.4 Hotels and camp sites % of employees with access to company Intranet 250 and over 14.56 2.4 Hotels and camp sites % of employees with access to company Extranet Total 1.66 2.4 Hotels and camp sites % of employees with access to company Extranet From 10 to 249 0.96 2.4 Hotels and camp sites % of employees with access to company Extranet 250 and over 3.39 2.4 Hotels and camp sites % of employees that carry out IT and telecommunications tasks Total 0.48 2.4 Hotels and camp sites % of employees that carry out IT and telecommunications tasks From 10 to 249 0.49 2.4 Hotels and camp sites % of employees that carry out IT and telecommunications tasks 250 and over 0.46 2.4 Hotels and camp sites % of company that believes obstacle to ICT use to be: High cost of ICT Total 22.22 2.4 Hotels and camp sites % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 22.10 2.4 Hotels and camp sites % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 26.66 2.4 Hotels and camp sites % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 19.57 2.4 Hotels and camp sites % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 19.62 2.4 Hotels and camp sites % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 17.49 2.4 Hotels and camp sites % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 16.81 2.4 Hotels and camp sites % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 16.41 2.4 Hotels and camp sites % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 32.40 2.4 Hotels and camp sites % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 14.15 2.4 Hotels and camp sites % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 14.24 2.4 Hotels and camp sites % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 10.32 2.4 Hotels and camp sites 1) % company with Internet connection that use it as product consumers for: Market research Total 64.73 2.4 Hotels and camp sites 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 64.98 2.4 Hotels and camp sites 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 55.99 2.4 Hotels and camp sites 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 17.24 2.4 Hotels and camp sites 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 17.16 2.4 Hotels and camp sites 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 19.99 2.4 Hotels and camp sites 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 22.86 2.4 Hotels and camp sites 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 22.64 2.4 Hotels and camp sites 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 30.49 2.4 Hotels and camp sites 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 62.39 2.4 Hotels and camp sites 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 61.73 2.4 Hotels and camp sites 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 85.17 2.4 Hotels and camp sites 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 68.52 2.4 Hotels and camp sites 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 68.27 2.4 Hotels and camp sites 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 77.06 2.4 Hotels and camp sites 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 18.07 2.4 Hotels and camp sites 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 17.95 2.4 Hotels and camp sites 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 22.18 2.4 Hotels and camp sites 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 16.26 2.4 Hotels and camp sites 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 16.01 2.4 Hotels and camp sites 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 25.27 2.4 Hotels and camp sites 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 30.32 2.4 Hotels and camp sites 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 30.32 2.4 Hotels and camp sites 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over . 2.4 Hotels and camp sites 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 20.09 2.4 Hotels and camp sites 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 20.09 2.4 Hotels and camp sites 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over . 2.4 Hotels and camp sites 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 35.43 2.4 Hotels and camp sites 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 35.43 2.4 Hotels and camp sites 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over . 2.4 Hotels and camp sites 4)% Companies with web page of total companies Total 63.26 2.4 Hotels and camp sites 4)% Companies with web page of total companies From 10 to 249 62.59 2.4 Hotels and camp sites 4)% Companies with web page of total companies 250 and over 89.55 2.4 Hotels and camp sites 4)% Companies with web page translated into other languages of total companies Total 49.64 2.4 Hotels and camp sites 4)% Companies with web page translated into other languages of total companies From 10 to 249 48.90 2.4 Hotels and camp sites 4)% Companies with web page translated into other languages of total companies 250 and over 78.50 2.4 Hotels and camp sites 4)% Companies with web page access for people with disabilities of total companies Total 9.49 2.4 Hotels and camp sites 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 9.33 2.4 Hotels and camp sites 4)% Companies with web page access for people with disabilities of total companies 250 and over 15.94 2.4 Hotels and camp sites 5)% companies with web page that use Internet as product supplier for: Marketing products Total 81.61 2.4 Hotels and camp sites 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 81.92 2.4 Hotels and camp sites 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 72.96 2.4 Hotels and camp sites 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 78.61 2.4 Hotels and camp sites 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 78.84 2.4 Hotels and camp sites 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 72.54 2.4 Hotels and camp sites 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 2.66 2.4 Hotels and camp sites 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 2.67 2.4 Hotels and camp sites 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 2.49 2.4 Hotels and camp sites 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 7.45 2.4 Hotels and camp sites 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 7.23 2.4 Hotels and camp sites 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 13.57 2.4 Hotels and camp sites 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 0.92 2.4 Hotels and camp sites 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 0.64 2.4 Hotels and camp sites 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 8.48 2.4 Hotels and camp sites % of companies that buy via: E-commerce Total 2.96 2.4 Hotels and camp sites % of companies that buy via: E-commerce From 10 to 249 2.87 2.4 Hotels and camp sites % of companies that buy via: E-commerce 250 and over 6.60 2.4 Hotels and camp sites % of companies that buy via: Internet Total 2.96 2.4 Hotels and camp sites % of companies that buy via: Internet From 10 to 249 2.87 2.4 Hotels and camp sites % of companies that buy via: Internet 250 and over 6.60 2.4 Hotels and camp sites % of companies that buy via: EDI Total 0.00 2.4 Hotels and camp sites % of companies that buy via: EDI From 10 to 249 0.00 2.4 Hotels and camp sites % of companies that buy via: EDI 250 and over 0.00 2.4 Hotels and camp sites % of companies that buy via: Other networks Total 0.25 2.4 Hotels and camp sites % of companies that buy via: Other networks From 10 to 249 0.26 2.4 Hotels and camp sites % of companies that buy via: Other networks 250 and over 0.00 2.4 Hotels and camp sites % of companies that have paid on-line for their Internet purchases Total 62.18 2.4 Hotels and camp sites % of companies that have paid on-line for their Internet purchases From 10 to 249 64.57 2.4 Hotels and camp sites % of companies that have paid on-line for their Internet purchases 250 and over 21.69 2.4 Hotels and camp sites % of companies that have bought in marketplaces on the Internet Total 65.33 2.4 Hotels and camp sites % of companies that have bought in marketplaces on the Internet From 10 to 249 63.29 2.4 Hotels and camp sites % of companies that have bought in marketplaces on the Internet 250 and over 100.00 2.4 Hotels and camp sites Purchases via EC: % of EC purchases of the total of product purchases Total 0.14 2.4 Hotels and camp sites Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 0.03 2.4 Hotels and camp sites Purchases via EC: % of EC purchases of the total of product purchases 250 and over 0.56 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 99.77 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 98.57 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 100.00 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 0.00 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 0.00 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 0.00 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 0.23 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 1.43 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 0.00 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 99.93 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 99.57 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 100.00 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 0.00 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 0.00 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 0.00 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 0.07 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 0.43 2.4 Hotels and camp sites Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 0.00 2.4 Hotels and camp sites % of companies whose EC purchases represent: More than 0% of their total purchases Total 2.96 2.4 Hotels and camp sites % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 2.87 2.4 Hotels and camp sites % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 6.60 2.4 Hotels and camp sites % of companies whose EC purchases represent: More than 1% of their total purchases Total 1.30 2.4 Hotels and camp sites % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 1.23 2.4 Hotels and camp sites % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 3.73 2.4 Hotels and camp sites % of companies whose EC purchases represent: More than 5% of their total purchases Total 0.47 2.4 Hotels and camp sites % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 0.38 2.4 Hotels and camp sites % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 3.73 2.4 Hotels and camp sites % of companies whose EC purchases represent: More than 10% of their total purchases Total 0.09 2.4 Hotels and camp sites % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 0.00 2.4 Hotels and camp sites % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 3.73 2.4 Hotels and camp sites % of companies whose EC purchases represent: More than 50% of their total purchases Total 0.00 2.4 Hotels and camp sites % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 0.00 2.4 Hotels and camp sites % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 0.00 2.4 Hotels and camp sites 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 51.79 2.4 Hotels and camp sites 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 48.96 2.4 Hotels and camp sites 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 100.00 2.4 Hotels and camp sites 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 46.73 2.4 Hotels and camp sites 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 44.87 2.4 Hotels and camp sites 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 78.31 2.4 Hotels and camp sites 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 51.03 2.4 Hotels and camp sites 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 48.14 2.4 Hotels and camp sites 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 100.00 2.4 Hotels and camp sites 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 1.21 2.4 Hotels and camp sites 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 0.00 2.4 Hotels and camp sites 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 21.69 2.4 Hotels and camp sites 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 73.23 2.4 Hotels and camp sites 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 71.66 2.4 Hotels and camp sites 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 100.00 2.4 Hotels and camp sites % of companies that sell via: E-commerce Total 19.09 2.4 Hotels and camp sites % of companies that sell via: E-commerce From 10 to 249 18.83 2.4 Hotels and camp sites % of companies that sell via: E-commerce 250 and over 29.20 2.4 Hotels and camp sites % of companies that sell via: Internet Total 19.09 2.4 Hotels and camp sites % of companies that sell via: Internet From 10 to 249 18.83 2.4 Hotels and camp sites % of companies that sell via: Internet 250 and over 29.20 2.4 Hotels and camp sites % of companies that sell via: EDI Total 0.00 2.4 Hotels and camp sites % of companies that sell via: EDI From 10 to 249 0.00 2.4 Hotels and camp sites % of companies that sell via: EDI 250 and over 0.00 2.4 Hotels and camp sites % of companies that sell via: Other networks Total 0.78 2.4 Hotels and camp sites % of companies that sell via: Other networks From 10 to 249 0.80 2.4 Hotels and camp sites % of companies that sell via: Other networks 250 and over 0.00 2.4 Hotels and camp sites 8)% companies that have received on-line payments for Internet sales Total 26.19 2.4 Hotels and camp sites 8)% companies that have received on-line payments for Internet sales From 10 to 249 27.04 2.4 Hotels and camp sites 8)% companies that have received on-line payments for Internet sales 250 and over 4.90 2.4 Hotels and camp sites 8)% companies that make sales in marketplaces on the Internet Total 18.92 2.4 Hotels and camp sites 8)% companies that make sales in marketplaces on the Internet From 10 to 249 19.16 2.4 Hotels and camp sites 8)% companies that make sales in marketplaces on the Internet 250 and over 12.79 2.4 Hotels and camp sites Sales via EC: % of EC sales of the total product sales Total 1.06 2.4 Hotels and camp sites Sales via EC: % of EC sales of the total product sales From 10 to 249 0.99 2.4 Hotels and camp sites Sales via EC: % of EC sales of the total product sales 250 and over 1.26 2.4 Hotels and camp sites Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 97.29 2.4 Hotels and camp sites Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 96.11 2.4 Hotels and camp sites Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 100.00 2.4 Hotels and camp sites Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 0.00 2.4 Hotels and camp sites Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 0.00 2.4 Hotels and camp sites Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 0.00 2.4 Hotels and camp sites Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 2.71 2.4 Hotels and camp sites Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 3.89 2.4 Hotels and camp sites Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 0.00 2.4 Hotels and camp sites Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 58.91 2.4 Hotels and camp sites Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 62.55 2.4 Hotels and camp sites Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 50.85 2.4 Hotels and camp sites Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 29.09 2.4 Hotels and camp sites Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 29.23 2.4 Hotels and camp sites Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 28.77 2.4 Hotels and camp sites Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 12.01 2.4 Hotels and camp sites Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 8.22 2.4 Hotels and camp sites Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 20.38 2.4 Hotels and camp sites % of companies whose EC sales represent: More than 0% of total sales Total 19.09 2.4 Hotels and camp sites % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 18.83 2.4 Hotels and camp sites % of companies whose EC sales represent: More than 0% of total sales 250 and over 29.20 2.4 Hotels and camp sites % of companies whose EC sales represent: More than 1% of total sales Total 10.93 2.4 Hotels and camp sites % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 10.95 2.4 Hotels and camp sites % of companies whose EC sales represent: More than 1% of total sales 250 and over 10.17 2.4 Hotels and camp sites % of companies whose EC sales represent: More than 5% of total sales Total 3.74 2.4 Hotels and camp sites % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 3.74 2.4 Hotels and camp sites % of companies whose EC sales represent: More than 5% of total sales 250 and over 3.73 2.4 Hotels and camp sites % of companies whose EC sales represent: More than 10% of total sales Total 1.22 2.4 Hotels and camp sites % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 1.25 2.4 Hotels and camp sites % of companies whose EC sales represent: More than 10% of total sales 250 and over 0.00 2.4 Hotels and camp sites % of companies whose EC sales represent: More than 50% of total sales Total 0.13 2.4 Hotels and camp sites % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.13 2.4 Hotels and camp sites % of companies whose EC sales represent: More than 50% of total sales 250 and over 0.00 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason: Company image Total 62.54 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 62.31 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 68.37 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 32.26 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 31.53 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 50.67 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 35.93 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 34.65 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 68.37 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 43.67 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 43.10 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 58.07 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 73.00 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 73.49 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 60.48 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 53.31 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 53.22 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 55.58 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 63.31 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 64.02 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 45.28 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 65.09 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 64.49 2.4 Hotels and camp sites 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 80.13 2.4 Hotels and camp sites 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 5.13 2.4 Hotels and camp sites 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 5.33 2.4 Hotels and camp sites 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 0.00 2.4 Hotels and camp sites 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 4.96 2.4 Hotels and camp sites 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 4.91 2.4 Hotels and camp sites 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 6.13 2.4 Hotels and camp sites 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 37.57 2.4 Hotels and camp sites 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 36.56 2.4 Hotels and camp sites 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 63.02 2.4 Hotels and camp sites 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 21.99 2.4 Hotels and camp sites 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 21.74 2.4 Hotels and camp sites 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 28.18 2.4 Hotels and camp sites 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 11.38 2.4 Hotels and camp sites 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 11.59 2.4 Hotels and camp sites 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 6.13 2.4 Hotels and camp sites 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 18.56 2.4 Hotels and camp sites 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 18.31 2.4 Hotels and camp sites 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 29.94 2.4 Hotels and camp sites 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 14.76 2.4 Hotels and camp sites 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 14.68 2.4 Hotels and camp sites 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 18.20 2.4 Hotels and camp sites 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 33.54 2.4 Hotels and camp sites 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 33.31 2.4 Hotels and camp sites 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 43.92 2.4 Hotels and camp sites 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 29.29 2.4 Hotels and camp sites 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 29.07 2.4 Hotels and camp sites 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 38.86 2.4 Hotels and camp sites 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 13.47 2.4 Hotels and camp sites 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 13.37 2.4 Hotels and camp sites 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 18.31 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Switchboard Total 78.10 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Switchboard From 10 to 249 77.73 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Switchboard 250 and over 94.04 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Rented data transmission circuit Total 27.10 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Rented data transmission circuit From 10 to 249 25.97 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Rented data transmission circuit 250 and over 76.04 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Mobile phones for company use Total 92.60 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Mobile phones for company use From 10 to 249 92.47 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Mobile phones for company use 250 and over 98.00 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Voice mail services Total 14.61 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Voice mail services From 10 to 249 14.14 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Voice mail services 250 and over 34.93 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Mailbox for faxes Total 32.12 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Mailbox for faxes From 10 to 249 31.94 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Mailbox for faxes 250 and over 39.73 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Pager service Total 4.20 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Pager service From 10 to 249 3.96 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Pager service 250 and over 14.92 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Mobile phones in closed user group (trunking) Total 22.14 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 21.68 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Mobile phones in closed user group (trunking) 250 and over 41.71 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Call Centre Total 7.57 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Call Centre From 10 to 249 6.84 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Call Centre 250 and over 39.04 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Local Area Network (LAN) Total 39.91 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Local Area Network (LAN) From 10 to 249 38.71 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Local Area Network (LAN) 250 and over 91.66 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Internet connection Total 83.85 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Internet connection From 10 to 249 83.49 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Internet connection 250 and over 99.35 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Intranet Total 22.12 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Intranet From 10 to 249 20.92 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Intranet 250 and over 73.85 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Extranet Total 9.72 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Extranet From 10 to 249 9.04 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Extranet 250 and over 39.03 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Email Total 79.15 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Email From 10 to 249 78.70 2.5 Transport Activities connected to transport, travel agencies % of companies that have: Email 250 and over 98.64 2.5 Transport Activities connected to transport, travel agencies % of employees that use PCs, work stations or terminals Total 33.23 2.5 Transport Activities connected to transport, travel agencies % of employees that use PCs, work stations or terminals From 10 to 249 28.28 2.5 Transport Activities connected to transport, travel agencies % of employees that use PCs, work stations or terminals 250 and over 38.66 2.5 Transport Activities connected to transport, travel agencies % of employees with Internet access Total 18.15 2.5 Transport Activities connected to transport, travel agencies % of employees with Internet access From 10 to 249 18.26 2.5 Transport Activities connected to transport, travel agencies % of employees with Internet access 250 and over 18.03 2.5 Transport Activities connected to transport, travel agencies % of employees with e-mail Total 24.07 2.5 Transport Activities connected to transport, travel agencies % of employees with e-mail From 10 to 249 20.46 2.5 Transport Activities connected to transport, travel agencies % of employees with e-mail 250 and over 28.04 2.5 Transport Activities connected to transport, travel agencies % of employees with access to company Intranet Total 20.58 2.5 Transport Activities connected to transport, travel agencies % of employees with access to company Intranet From 10 to 249 12.71 2.5 Transport Activities connected to transport, travel agencies % of employees with access to company Intranet 250 and over 29.22 2.5 Transport Activities connected to transport, travel agencies % of employees with access to company Extranet Total 5.70 2.5 Transport Activities connected to transport, travel agencies % of employees with access to company Extranet From 10 to 249 4.40 2.5 Transport Activities connected to transport, travel agencies % of employees with access to company Extranet 250 and over 7.13 2.5 Transport Activities connected to transport, travel agencies % of employees that carry out IT and telecommunications tasks Total 1.33 2.5 Transport Activities connected to transport, travel agencies % of employees that carry out IT and telecommunications tasks From 10 to 249 0.92 2.5 Transport Activities connected to transport, travel agencies % of employees that carry out IT and telecommunications tasks 250 and over 1.78 2.5 Transport Activities connected to transport, travel agencies % of company that believes obstacle to ICT use to be: High cost of ICT Total 24.75 2.5 Transport Activities connected to transport, travel agencies % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 24.65 2.5 Transport Activities connected to transport, travel agencies % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 28.92 2.5 Transport Activities connected to transport, travel agencies % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 20.36 2.5 Transport Activities connected to transport, travel agencies % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 20.54 2.5 Transport Activities connected to transport, travel agencies % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 12.42 2.5 Transport Activities connected to transport, travel agencies % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 24.42 2.5 Transport Activities connected to transport, travel agencies % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 24.69 2.5 Transport Activities connected to transport, travel agencies % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 12.95 2.5 Transport Activities connected to transport, travel agencies % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 23.81 2.5 Transport Activities connected to transport, travel agencies % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 24.13 2.5 Transport Activities connected to transport, travel agencies % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 10.08 2.5 Transport Activities connected to transport, travel agencies 1) % company with Internet connection that use it as product consumers for: Market research Total 45.62 2.5 Transport Activities connected to transport, travel agencies 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 44.72 2.5 Transport Activities connected to transport, travel agencies 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 78.28 2.5 Transport Activities connected to transport, travel agencies 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 17.15 2.5 Transport Activities connected to transport, travel agencies 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 16.30 2.5 Transport Activities connected to transport, travel agencies 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 47.78 2.5 Transport Activities connected to transport, travel agencies 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 22.65 2.5 Transport Activities connected to transport, travel agencies 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 21.71 2.5 Transport Activities connected to transport, travel agencies 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 56.77 2.5 Transport Activities connected to transport, travel agencies 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 82.19 2.5 Transport Activities connected to transport, travel agencies 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 82.46 2.5 Transport Activities connected to transport, travel agencies 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 72.27 2.5 Transport Activities connected to transport, travel agencies 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 62.29 2.5 Transport Activities connected to transport, travel agencies 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 62.29 2.5 Transport Activities connected to transport, travel agencies 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 62.33 2.5 Transport Activities connected to transport, travel agencies 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 21.33 2.5 Transport Activities connected to transport, travel agencies 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 21.38 2.5 Transport Activities connected to transport, travel agencies 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 19.47 2.5 Transport Activities connected to transport, travel agencies 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 23.19 2.5 Transport Activities connected to transport, travel agencies 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 23.24 2.5 Transport Activities connected to transport, travel agencies 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 21.05 2.5 Transport Activities connected to transport, travel agencies 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 42.80 2.5 Transport Activities connected to transport, travel agencies 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 42.84 2.5 Transport Activities connected to transport, travel agencies 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over 0.00 2.5 Transport Activities connected to transport, travel agencies 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 20.90 2.5 Transport Activities connected to transport, travel agencies 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 20.92 2.5 Transport Activities connected to transport, travel agencies 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over 0.00 2.5 Transport Activities connected to transport, travel agencies 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 41.78 2.5 Transport Activities connected to transport, travel agencies 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 41.81 2.5 Transport Activities connected to transport, travel agencies 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 0.00 2.5 Transport Activities connected to transport, travel agencies 4)% Companies with web page of total companies Total 36.47 2.5 Transport Activities connected to transport, travel agencies 4)% Companies with web page of total companies From 10 to 249 35.41 2.5 Transport Activities connected to transport, travel agencies 4)% Companies with web page of total companies 250 and over 82.38 2.5 Transport Activities connected to transport, travel agencies 4)% Companies with web page translated into other languages of total companies Total 15.15 2.5 Transport Activities connected to transport, travel agencies 4)% Companies with web page translated into other languages of total companies From 10 to 249 14.30 2.5 Transport Activities connected to transport, travel agencies 4)% Companies with web page translated into other languages of total companies 250 and over 51.63 2.5 Transport Activities connected to transport, travel agencies 4)% Companies with web page access for people with disabilities of total companies Total 6.43 2.5 Transport Activities connected to transport, travel agencies 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 6.34 2.5 Transport Activities connected to transport, travel agencies 4)% Companies with web page access for people with disabilities of total companies 250 and over 10.24 2.5 Transport Activities connected to transport, travel agencies 5)% companies with web page that use Internet as product supplier for: Marketing products Total 56.23 2.5 Transport Activities connected to transport, travel agencies 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 56.31 2.5 Transport Activities connected to transport, travel agencies 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 54.66 2.5 Transport Activities connected to transport, travel agencies 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 37.78 2.5 Transport Activities connected to transport, travel agencies 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 36.71 2.5 Transport Activities connected to transport, travel agencies 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 57.55 2.5 Transport Activities connected to transport, travel agencies 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 3.21 2.5 Transport Activities connected to transport, travel agencies 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 2.72 2.5 Transport Activities connected to transport, travel agencies 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 12.30 2.5 Transport Activities connected to transport, travel agencies 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 24.99 2.5 Transport Activities connected to transport, travel agencies 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 24.75 2.5 Transport Activities connected to transport, travel agencies 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 29.46 2.5 Transport Activities connected to transport, travel agencies 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 4.42 2.5 Transport Activities connected to transport, travel agencies 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 3.98 2.5 Transport Activities connected to transport, travel agencies 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 12.53 2.5 Transport Activities connected to transport, travel agencies % of companies that buy via: E-commerce Total 5.64 2.5 Transport Activities connected to transport, travel agencies % of companies that buy via: E-commerce From 10 to 249 5.44 2.5 Transport Activities connected to transport, travel agencies % of companies that buy via: E-commerce 250 and over 14.46 2.5 Transport Activities connected to transport, travel agencies % of companies that buy via: Internet Total 5.64 2.5 Transport Activities connected to transport, travel agencies % of companies that buy via: Internet From 10 to 249 5.44 2.5 Transport Activities connected to transport, travel agencies % of companies that buy via: Internet 250 and over 14.46 2.5 Transport Activities connected to transport, travel agencies % of companies that buy via: EDI Total 0.21 2.5 Transport Activities connected to transport, travel agencies % of companies that buy via: EDI From 10 to 249 0.19 2.5 Transport Activities connected to transport, travel agencies % of companies that buy via: EDI 250 and over 0.71 2.5 Transport Activities connected to transport, travel agencies % of companies that buy via: Other networks Total 0.09 2.5 Transport Activities connected to transport, travel agencies % of companies that buy via: Other networks From 10 to 249 0.08 2.5 Transport Activities connected to transport, travel agencies % of companies that buy via: Other networks 250 and over 0.71 2.5 Transport Activities connected to transport, travel agencies % of companies that have paid on-line for their Internet purchases Total 26.36 2.5 Transport Activities connected to transport, travel agencies % of companies that have paid on-line for their Internet purchases From 10 to 249 24.96 2.5 Transport Activities connected to transport, travel agencies % of companies that have paid on-line for their Internet purchases 250 and over 49.09 2.5 Transport Activities connected to transport, travel agencies % of companies that have bought in marketplaces on the Internet Total 53.91 2.5 Transport Activities connected to transport, travel agencies % of companies that have bought in marketplaces on the Internet From 10 to 249 54.50 2.5 Transport Activities connected to transport, travel agencies % of companies that have bought in marketplaces on the Internet 250 and over 44.40 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: % of EC purchases of the total of product purchases Total 0.30 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 0.19 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: % of EC purchases of the total of product purchases 250 and over 0.42 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 62.05 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 99.94 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 41.29 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 37.92 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 0.03 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 58.67 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 0.03 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 0.03 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 0.03 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 69.16 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 78.05 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 57.37 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 1.21 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 0.00 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 2.81 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 29.63 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 21.95 2.5 Transport Activities connected to transport, travel agencies Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 39.81 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC purchases represent: More than 0% of their total purchases Total 5.64 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 5.44 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 14.46 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC purchases represent: More than 1% of their total purchases Total 2.24 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 2.22 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 2.91 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC purchases represent: More than 5% of their total purchases Total 0.93 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 0.89 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 2.91 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC purchases represent: More than 10% of their total purchases Total 0.71 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 0.70 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 0.78 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC purchases represent: More than 50% of their total purchases Total 0.33 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 0.34 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 0.00 2.5 Transport Activities connected to transport, travel agencies 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 43.52 2.5 Transport Activities connected to transport, travel agencies 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 41.20 2.5 Transport Activities connected to transport, travel agencies 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 81.23 2.5 Transport Activities connected to transport, travel agencies 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 63.21 2.5 Transport Activities connected to transport, travel agencies 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 63.08 2.5 Transport Activities connected to transport, travel agencies 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 65.33 2.5 Transport Activities connected to transport, travel agencies 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 57.59 2.5 Transport Activities connected to transport, travel agencies 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 55.53 2.5 Transport Activities connected to transport, travel agencies 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 91.06 2.5 Transport Activities connected to transport, travel agencies 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 9.64 2.5 Transport Activities connected to transport, travel agencies 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 8.95 2.5 Transport Activities connected to transport, travel agencies 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 20.82 2.5 Transport Activities connected to transport, travel agencies 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 57.20 2.5 Transport Activities connected to transport, travel agencies 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 57.39 2.5 Transport Activities connected to transport, travel agencies 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 54.10 2.5 Transport Activities connected to transport, travel agencies % of companies that sell via: E-commerce Total 1.30 2.5 Transport Activities connected to transport, travel agencies % of companies that sell via: E-commerce From 10 to 249 1.04 2.5 Transport Activities connected to transport, travel agencies % of companies that sell via: E-commerce 250 and over 12.40 2.5 Transport Activities connected to transport, travel agencies % of companies that sell via: Internet Total 1.30 2.5 Transport Activities connected to transport, travel agencies % of companies that sell via: Internet From 10 to 249 1.04 2.5 Transport Activities connected to transport, travel agencies % of companies that sell via: Internet 250 and over 12.40 2.5 Transport Activities connected to transport, travel agencies % of companies that sell via: EDI Total 0.06 2.5 Transport Activities connected to transport, travel agencies % of companies that sell via: EDI From 10 to 249 0.06 2.5 Transport Activities connected to transport, travel agencies % of companies that sell via: EDI 250 and over 0.00 2.5 Transport Activities connected to transport, travel agencies % of companies that sell via: Other networks Total 0.02 2.5 Transport Activities connected to transport, travel agencies % of companies that sell via: Other networks From 10 to 249 0.00 2.5 Transport Activities connected to transport, travel agencies % of companies that sell via: Other networks 250 and over 0.71 2.5 Transport Activities connected to transport, travel agencies 8)% companies that have received on-line payments for Internet sales Total 36.12 2.5 Transport Activities connected to transport, travel agencies 8)% companies that have received on-line payments for Internet sales From 10 to 249 33.87 2.5 Transport Activities connected to transport, travel agencies 8)% companies that have received on-line payments for Internet sales 250 and over 44.27 2.5 Transport Activities connected to transport, travel agencies 8)% companies that make sales in marketplaces on the Internet Total 13.05 2.5 Transport Activities connected to transport, travel agencies 8)% companies that make sales in marketplaces on the Internet From 10 to 249 3.44 2.5 Transport Activities connected to transport, travel agencies 8)% companies that make sales in marketplaces on the Internet 250 and over 47.92 2.5 Transport Activities connected to transport, travel agencies Sales via EC: % of EC sales of the total product sales Total 3.98 2.5 Transport Activities connected to transport, travel agencies Sales via EC: % of EC sales of the total product sales From 10 to 249 0.37 2.5 Transport Activities connected to transport, travel agencies Sales via EC: % of EC sales of the total product sales 250 and over 7.40 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 16.80 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 90.46 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 13.33 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 0.43 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 9.54 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 0.00 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 82.77 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 0.00 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 86.67 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 97.44 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 97.27 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 97.49 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 1.82 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 2.73 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 1.53 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 0.74 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 0.00 2.5 Transport Activities connected to transport, travel agencies Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 0.98 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC sales represent: More than 0% of total sales Total 1.30 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 1.04 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC sales represent: More than 0% of total sales 250 and over 12.40 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC sales represent: More than 1% of total sales Total 0.26 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 0.19 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC sales represent: More than 1% of total sales 250 and over 3.04 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC sales represent: More than 5% of total sales Total 0.19 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 0.16 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC sales represent: More than 5% of total sales 250 and over 1.42 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC sales represent: More than 10% of total sales Total 0.06 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 0.05 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC sales represent: More than 10% of total sales 250 and over 0.71 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC sales represent: More than 50% of total sales Total 0.06 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.05 2.5 Transport Activities connected to transport, travel agencies % of companies whose EC sales represent: More than 50% of total sales 250 and over 0.71 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason: Company image Total 52.61 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 53.62 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 48.96 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 36.66 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 31.70 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 54.69 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 46.13 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 37.46 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 77.60 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 44.22 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 33.44 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 83.33 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 81.50 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 90.32 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 49.48 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 44.58 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 43.09 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 50.00 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 43.52 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 39.30 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 58.85 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 68.88 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 72.36 2.5 Transport Activities connected to transport, travel agencies 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 56.25 2.5 Transport Activities connected to transport, travel agencies 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 17.57 2.5 Transport Activities connected to transport, travel agencies 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 19.40 2.5 Transport Activities connected to transport, travel agencies 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 10.94 2.5 Transport Activities connected to transport, travel agencies 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 33.21 2.5 Transport Activities connected to transport, travel agencies 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 30.17 2.5 Transport Activities connected to transport, travel agencies 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 44.27 2.5 Transport Activities connected to transport, travel agencies 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 63.72 2.5 Transport Activities connected to transport, travel agencies 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 69.08 2.5 Transport Activities connected to transport, travel agencies 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 44.27 2.5 Transport Activities connected to transport, travel agencies 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 34.35 2.5 Transport Activities connected to transport, travel agencies 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 37.50 2.5 Transport Activities connected to transport, travel agencies 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 22.92 2.5 Transport Activities connected to transport, travel agencies 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 5.85 2.5 Transport Activities connected to transport, travel agencies 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 4.30 2.5 Transport Activities connected to transport, travel agencies 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 11.46 2.5 Transport Activities connected to transport, travel agencies 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 64.55 2.5 Transport Activities connected to transport, travel agencies 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 64.53 2.5 Transport Activities connected to transport, travel agencies 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 65.60 2.5 Transport Activities connected to transport, travel agencies 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 28.02 2.5 Transport Activities connected to transport, travel agencies 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 28.06 2.5 Transport Activities connected to transport, travel agencies 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 26.05 2.5 Transport Activities connected to transport, travel agencies 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 34.91 2.5 Transport Activities connected to transport, travel agencies 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 35.10 2.5 Transport Activities connected to transport, travel agencies 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 25.73 2.5 Transport Activities connected to transport, travel agencies 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 30.78 2.5 Transport Activities connected to transport, travel agencies 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 30.86 2.5 Transport Activities connected to transport, travel agencies 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 26.93 2.5 Transport Activities connected to transport, travel agencies 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 20.33 2.5 Transport Activities connected to transport, travel agencies 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 20.31 2.5 Transport Activities connected to transport, travel agencies 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 21.12 2.6 Post and telecommunications % of companies that have: Switchboard Total 82.87 2.6 Post and telecommunications % of companies that have: Switchboard From 10 to 249 82.05 2.6 Post and telecommunications % of companies that have: Switchboard 250 and over 100.00 2.6 Post and telecommunications % of companies that have: Rented data transmission circuit Total 43.33 2.6 Post and telecommunications % of companies that have: Rented data transmission circuit From 10 to 249 41.03 2.6 Post and telecommunications % of companies that have: Rented data transmission circuit 250 and over 91.10 2.6 Post and telecommunications % of companies that have: Mobile phones for company use Total 86.24 2.6 Post and telecommunications % of companies that have: Mobile phones for company use From 10 to 249 85.58 2.6 Post and telecommunications % of companies that have: Mobile phones for company use 250 and over 100.00 2.6 Post and telecommunications % of companies that have: Voice mail services Total 21.01 2.6 Post and telecommunications % of companies that have: Voice mail services From 10 to 249 18.38 2.6 Post and telecommunications % of companies that have: Voice mail services 250 and over 75.77 2.6 Post and telecommunications % of companies that have: Mailbox for faxes Total 40.60 2.6 Post and telecommunications % of companies that have: Mailbox for faxes From 10 to 249 39.73 2.6 Post and telecommunications % of companies that have: Mailbox for faxes 250 and over 58.73 2.6 Post and telecommunications % of companies that have: Pager service Total 15.70 2.6 Post and telecommunications % of companies that have: Pager service From 10 to 249 15.11 2.6 Post and telecommunications % of companies that have: Pager service 250 and over 27.90 2.6 Post and telecommunications % of companies that have: Mobile phones in closed user group (trunking) Total 34.19 2.6 Post and telecommunications % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 33.06 2.6 Post and telecommunications % of companies that have: Mobile phones in closed user group (trunking) 250 and over 57.68 2.6 Post and telecommunications % of companies that have: Call Centre Total 21.69 2.6 Post and telecommunications % of companies that have: Call Centre From 10 to 249 19.14 2.6 Post and telecommunications % of companies that have: Call Centre 250 and over 74.84 2.6 Post and telecommunications % of companies that have: Local Area Network (LAN) Total 43.85 2.6 Post and telecommunications % of companies that have: Local Area Network (LAN) From 10 to 249 41.29 2.6 Post and telecommunications % of companies that have: Local Area Network (LAN) 250 and over 97.21 2.6 Post and telecommunications % of companies that have: Internet connection Total 82.95 2.6 Post and telecommunications % of companies that have: Internet connection From 10 to 249 82.13 2.6 Post and telecommunications % of companies that have: Internet connection 250 and over 100.00 2.6 Post and telecommunications % of companies that have: Intranet Total 40.97 2.6 Post and telecommunications % of companies that have: Intranet From 10 to 249 38.57 2.6 Post and telecommunications % of companies that have: Intranet 250 and over 90.79 2.6 Post and telecommunications % of companies that have: Extranet Total 19.40 2.6 Post and telecommunications % of companies that have: Extranet From 10 to 249 17.54 2.6 Post and telecommunications % of companies that have: Extranet 250 and over 58.18 2.6 Post and telecommunications % of companies that have: Email Total 80.82 2.6 Post and telecommunications % of companies that have: Email From 10 to 249 79.90 2.6 Post and telecommunications % of companies that have: Email 250 and over 100.00 2.6 Post and telecommunications % of employees that use PCs, work stations or terminals Total 48.79 2.6 Post and telecommunications % of employees that use PCs, work stations or terminals From 10 to 249 40.98 2.6 Post and telecommunications % of employees that use PCs, work stations or terminals 250 and over 50.49 2.6 Post and telecommunications % of employees with Internet access Total 41.76 2.6 Post and telecommunications % of employees with Internet access From 10 to 249 29.23 2.6 Post and telecommunications % of employees with Internet access 250 and over 44.48 2.6 Post and telecommunications % of employees with e-mail Total 46.00 2.6 Post and telecommunications % of employees with e-mail From 10 to 249 30.37 2.6 Post and telecommunications % of employees with e-mail 250 and over 49.40 2.6 Post and telecommunications % of employees with access to company Intranet Total 45.04 2.6 Post and telecommunications % of employees with access to company Intranet From 10 to 249 26.52 2.6 Post and telecommunications % of employees with access to company Intranet 250 and over 49.07 2.6 Post and telecommunications % of employees with access to company Extranet Total 32.28 2.6 Post and telecommunications % of employees with access to company Extranet From 10 to 249 10.88 2.6 Post and telecommunications % of employees with access to company Extranet 250 and over 36.93 2.6 Post and telecommunications % of employees that carry out IT and telecommunications tasks Total 22.50 2.6 Post and telecommunications % of employees that carry out IT and telecommunications tasks From 10 to 249 5.81 2.6 Post and telecommunications % of employees that carry out IT and telecommunications tasks 250 and over 26.13 2.6 Post and telecommunications % of company that believes obstacle to ICT use to be: High cost of ICT Total 24.67 2.6 Post and telecommunications % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 24.12 2.6 Post and telecommunications % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 36.12 2.6 Post and telecommunications % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 15.28 2.6 Post and telecommunications % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 15.39 2.6 Post and telecommunications % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 13.02 2.6 Post and telecommunications % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 19.12 2.6 Post and telecommunications % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 19.56 2.6 Post and telecommunications % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 9.93 2.6 Post and telecommunications % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 26.86 2.6 Post and telecommunications % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 27.15 2.6 Post and telecommunications % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 20.78 2.6 Post and telecommunications 1) % company with Internet connection that use it as product consumers for: Market research Total 52.30 2.6 Post and telecommunications 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 50.05 2.6 Post and telecommunications 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 90.79 2.6 Post and telecommunications 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 24.73 2.6 Post and telecommunications 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 22.99 2.6 Post and telecommunications 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 54.44 2.6 Post and telecommunications 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 24.76 2.6 Post and telecommunications 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 22.68 2.6 Post and telecommunications 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 60.32 2.6 Post and telecommunications 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 69.76 2.6 Post and telecommunications 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 69.59 2.6 Post and telecommunications 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 72.65 2.6 Post and telecommunications 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 69.99 2.6 Post and telecommunications 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 71.27 2.6 Post and telecommunications 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 48.10 2.6 Post and telecommunications 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 25.73 2.6 Post and telecommunications 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 25.98 2.6 Post and telecommunications 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 21.47 2.6 Post and telecommunications 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 30.50 2.6 Post and telecommunications 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 31.47 2.6 Post and telecommunications 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 13.83 2.6 Post and telecommunications 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 28.97 2.6 Post and telecommunications 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 28.97 2.6 Post and telecommunications 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over . 2.6 Post and telecommunications 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 5.32 2.6 Post and telecommunications 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 5.32 2.6 Post and telecommunications 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over . 2.6 Post and telecommunications 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 46.39 2.6 Post and telecommunications 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 46.39 2.6 Post and telecommunications 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over . 2.6 Post and telecommunications 4)% Companies with web page of total companies Total 49.46 2.6 Post and telecommunications 4)% Companies with web page of total companies From 10 to 249 47.37 2.6 Post and telecommunications 4)% Companies with web page of total companies 250 and over 92.93 2.6 Post and telecommunications 4)% Companies with web page translated into other languages of total companies Total 16.31 2.6 Post and telecommunications 4)% Companies with web page translated into other languages of total companies From 10 to 249 15.65 2.6 Post and telecommunications 4)% Companies with web page translated into other languages of total companies 250 and over 30.08 2.6 Post and telecommunications 4)% Companies with web page access for people with disabilities of total companies Total 8.03 2.6 Post and telecommunications 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 7.79 2.6 Post and telecommunications 4)% Companies with web page access for people with disabilities of total companies 250 and over 13.02 2.6 Post and telecommunications 5)% companies with web page that use Internet as product supplier for: Marketing products Total 66.93 2.6 Post and telecommunications 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 67.25 2.6 Post and telecommunications 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 63.55 2.6 Post and telecommunications 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 73.67 2.6 Post and telecommunications 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 73.29 2.6 Post and telecommunications 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 77.74 2.6 Post and telecommunications 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 8.58 2.6 Post and telecommunications 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 7.30 2.6 Post and telecommunications 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 22.05 2.6 Post and telecommunications 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 44.41 2.6 Post and telecommunications 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 42.20 2.6 Post and telecommunications 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 67.75 2.6 Post and telecommunications 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 2.75 2.6 Post and telecommunications 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 1.12 2.6 Post and telecommunications 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 19.93 2.6 Post and telecommunications % of companies that buy via: E-commerce Total 7.36 2.6 Post and telecommunications % of companies that buy via: E-commerce From 10 to 249 6.12 2.6 Post and telecommunications % of companies that buy via: E-commerce 250 and over 33.07 2.6 Post and telecommunications % of companies that buy via: Internet Total 7.36 2.6 Post and telecommunications % of companies that buy via: Internet From 10 to 249 6.12 2.6 Post and telecommunications % of companies that buy via: Internet 250 and over 33.07 2.6 Post and telecommunications % of companies that buy via: EDI Total 0.20 2.6 Post and telecommunications % of companies that buy via: EDI From 10 to 249 0.21 2.6 Post and telecommunications % of companies that buy via: EDI 250 and over 0.00 2.6 Post and telecommunications % of companies that buy via: Other networks Total 0.00 2.6 Post and telecommunications % of companies that buy via: Other networks From 10 to 249 0.00 2.6 Post and telecommunications % of companies that buy via: Other networks 250 and over 0.00 2.6 Post and telecommunications % of companies that have paid on-line for their Internet purchases Total 64.31 2.6 Post and telecommunications % of companies that have paid on-line for their Internet purchases From 10 to 249 63.72 2.6 Post and telecommunications % of companies that have paid on-line for their Internet purchases 250 and over 66.60 2.6 Post and telecommunications % of companies that have bought in marketplaces on the Internet Total 54.62 2.6 Post and telecommunications % of companies that have bought in marketplaces on the Internet From 10 to 249 58.37 2.6 Post and telecommunications % of companies that have bought in marketplaces on the Internet 250 and over 40.18 2.6 Post and telecommunications Purchases via EC: % of EC purchases of the total of product purchases Total 0.17 2.6 Post and telecommunications Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 0.15 2.6 Post and telecommunications Purchases via EC: % of EC purchases of the total of product purchases 250 and over 0.18 2.6 Post and telecommunications Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 99.94 2.6 Post and telecommunications Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 99.29 2.6 Post and telecommunications Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 100.00 2.6 Post and telecommunications Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 0.06 2.6 Post and telecommunications Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 0.71 2.6 Post and telecommunications Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 0.00 2.6 Post and telecommunications Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 0.00 2.6 Post and telecommunications Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 0.00 2.6 Post and telecommunications Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 0.00 2.6 Post and telecommunications Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 17.54 2.6 Post and telecommunications Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 97.25 2.6 Post and telecommunications Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 9.92 2.6 Post and telecommunications Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 79.72 2.6 Post and telecommunications Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 0.20 2.6 Post and telecommunications Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 87.31 2.6 Post and telecommunications Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 2.75 2.6 Post and telecommunications Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 2.56 2.6 Post and telecommunications Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 2.76 2.6 Post and telecommunications % of companies whose EC purchases represent: More than 0% of their total purchases Total 7.36 2.6 Post and telecommunications % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 6.12 2.6 Post and telecommunications % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 33.07 2.6 Post and telecommunications % of companies whose EC purchases represent: More than 1% of their total purchases Total 1.53 2.6 Post and telecommunications % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 1.08 2.6 Post and telecommunications % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 10.88 2.6 Post and telecommunications % of companies whose EC purchases represent: More than 5% of their total purchases Total 0.80 2.6 Post and telecommunications % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 0.63 2.6 Post and telecommunications % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 4.29 2.6 Post and telecommunications % of companies whose EC purchases represent: More than 10% of their total purchases Total 0.60 2.6 Post and telecommunications % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 0.63 2.6 Post and telecommunications % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 0.00 2.6 Post and telecommunications % of companies whose EC purchases represent: More than 50% of their total purchases Total 0.00 2.6 Post and telecommunications % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 0.00 2.6 Post and telecommunications % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 0.00 2.6 Post and telecommunications 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 44.93 2.6 Post and telecommunications 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 43.00 2.6 Post and telecommunications 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 52.34 2.6 Post and telecommunications 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 47.66 2.6 Post and telecommunications 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 51.62 2.6 Post and telecommunications 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 32.40 2.6 Post and telecommunications 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 49.44 2.6 Post and telecommunications 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 43.30 2.6 Post and telecommunications 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 73.08 2.6 Post and telecommunications 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 6.90 2.6 Post and telecommunications 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 3.65 2.6 Post and telecommunications 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 19.44 2.6 Post and telecommunications 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 68.60 2.6 Post and telecommunications 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 65.75 2.6 Post and telecommunications 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 79.56 2.6 Post and telecommunications % of companies that sell via: E-commerce Total 3.71 2.6 Post and telecommunications % of companies that sell via: E-commerce From 10 to 249 3.35 2.6 Post and telecommunications % of companies that sell via: E-commerce 250 and over 11.21 2.6 Post and telecommunications % of companies that sell via: Internet Total 3.71 2.6 Post and telecommunications % of companies that sell via: Internet From 10 to 249 3.35 2.6 Post and telecommunications % of companies that sell via: Internet 250 and over 11.21 2.6 Post and telecommunications % of companies that sell via: EDI Total 0.00 2.6 Post and telecommunications % of companies that sell via: EDI From 10 to 249 0.00 2.6 Post and telecommunications % of companies that sell via: EDI 250 and over 0.00 2.6 Post and telecommunications % of companies that sell via: Other networks Total 0.00 2.6 Post and telecommunications % of companies that sell via: Other networks From 10 to 249 0.00 2.6 Post and telecommunications % of companies that sell via: Other networks 250 and over 0.00 2.6 Post and telecommunications 8)% companies that have received on-line payments for Internet sales Total 44.96 2.6 Post and telecommunications 8)% companies that have received on-line payments for Internet sales From 10 to 249 45.56 2.6 Post and telecommunications 8)% companies that have received on-line payments for Internet sales 250 and over 41.18 2.6 Post and telecommunications 8)% companies that make sales in marketplaces on the Internet Total 27.94 2.6 Post and telecommunications 8)% companies that make sales in marketplaces on the Internet From 10 to 249 26.05 2.6 Post and telecommunications 8)% companies that make sales in marketplaces on the Internet 250 and over 39.71 2.6 Post and telecommunications Sales via EC: % of EC sales of the total product sales Total 1.79 2.6 Post and telecommunications Sales via EC: % of EC sales of the total product sales From 10 to 249 0.37 2.6 Post and telecommunications Sales via EC: % of EC sales of the total product sales 250 and over 1.89 2.6 Post and telecommunications Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 100.00 2.6 Post and telecommunications Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 100.00 2.6 Post and telecommunications Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 100.00 2.6 Post and telecommunications Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 0.00 2.6 Post and telecommunications Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 0.00 2.6 Post and telecommunications Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 0.00 2.6 Post and telecommunications Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 0.00 2.6 Post and telecommunications Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 0.00 2.6 Post and telecommunications Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 0.00 2.6 Post and telecommunications Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 99.98 2.6 Post and telecommunications Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 98.08 2.6 Post and telecommunications Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 100.00 2.6 Post and telecommunications Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 0.02 2.6 Post and telecommunications Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 1.35 2.6 Post and telecommunications Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 0.00 2.6 Post and telecommunications Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 0.01 2.6 Post and telecommunications Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 0.57 2.6 Post and telecommunications Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 0.00 2.6 Post and telecommunications % of companies whose EC sales represent: More than 0% of total sales Total 3.71 2.6 Post and telecommunications % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 3.35 2.6 Post and telecommunications % of companies whose EC sales represent: More than 0% of total sales 250 and over 11.21 2.6 Post and telecommunications % of companies whose EC sales represent: More than 1% of total sales Total 1.45 2.6 Post and telecommunications % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 1.30 2.6 Post and telecommunications % of companies whose EC sales represent: More than 1% of total sales 250 and over 4.45 2.6 Post and telecommunications % of companies whose EC sales represent: More than 5% of total sales Total 0.82 2.6 Post and telecommunications % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 0.76 2.6 Post and telecommunications % of companies whose EC sales represent: More than 5% of total sales 250 and over 2.14 2.6 Post and telecommunications % of companies whose EC sales represent: More than 10% of total sales Total 0.82 2.6 Post and telecommunications % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 0.76 2.6 Post and telecommunications % of companies whose EC sales represent: More than 10% of total sales 250 and over 2.14 2.6 Post and telecommunications % of companies whose EC sales represent: More than 50% of total sales Total 0.20 2.6 Post and telecommunications % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.10 2.6 Post and telecommunications % of companies whose EC sales represent: More than 50% of total sales 250 and over 2.14 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason: Company image Total 53.11 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 45.56 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 100.00 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 25.17 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 19.52 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 60.29 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 38.81 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 38.90 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 38.24 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 39.25 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 42.49 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 19.12 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 94.50 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 96.92 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 79.41 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 16.55 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 9.74 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 58.82 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 44.75 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 42.49 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 58.82 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 47.61 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 45.56 2.6 Post and telecommunications 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 60.29 2.6 Post and telecommunications 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 46.89 2.6 Post and telecommunications 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 54.44 2.6 Post and telecommunications 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 0.00 2.6 Post and telecommunications 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 19.55 2.6 Post and telecommunications 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 19.38 2.6 Post and telecommunications 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 20.59 2.6 Post and telecommunications 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 22.20 2.6 Post and telecommunications 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 19.38 2.6 Post and telecommunications 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 39.71 2.6 Post and telecommunications 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 5.50 2.6 Post and telecommunications 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 0.00 2.6 Post and telecommunications 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 39.71 2.6 Post and telecommunications 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 14.05 2.6 Post and telecommunications 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 16.31 2.6 Post and telecommunications 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 0.00 2.6 Post and telecommunications 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 54.87 2.6 Post and telecommunications 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 55.63 2.6 Post and telecommunications 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 37.75 2.6 Post and telecommunications 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 23.61 2.6 Post and telecommunications 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 23.60 2.6 Post and telecommunications 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 23.73 2.6 Post and telecommunications 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 34.90 2.6 Post and telecommunications 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 35.13 2.6 Post and telecommunications 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 29.73 2.6 Post and telecommunications 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 31.98 2.6 Post and telecommunications 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 32.06 2.6 Post and telecommunications 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 30.14 2.6 Post and telecommunications 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 16.46 2.6 Post and telecommunications 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 16.26 2.6 Post and telecommunications 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 21.10 2.7 Financial intermediation % of companies that have: Switchboard Total 98.86 2.7 Financial intermediation % of companies that have: Switchboard From 10 to 249 98.65 2.7 Financial intermediation % of companies that have: Switchboard 250 and over 100.00 2.7 Financial intermediation % of companies that have: Rented data transmission circuit Total 71.21 2.7 Financial intermediation % of companies that have: Rented data transmission circuit From 10 to 249 66.80 2.7 Financial intermediation % of companies that have: Rented data transmission circuit 250 and over 94.81 2.7 Financial intermediation % of companies that have: Mobile phones for company use Total 86.93 2.7 Financial intermediation % of companies that have: Mobile phones for company use From 10 to 249 84.98 2.7 Financial intermediation % of companies that have: Mobile phones for company use 250 and over 97.29 2.7 Financial intermediation % of companies that have: Voice mail services Total 33.10 2.7 Financial intermediation % of companies that have: Voice mail services From 10 to 249 31.18 2.7 Financial intermediation % of companies that have: Voice mail services 250 and over 43.36 2.7 Financial intermediation % of companies that have: Mailbox for faxes Total 30.50 2.7 Financial intermediation % of companies that have: Mailbox for faxes From 10 to 249 26.47 2.7 Financial intermediation % of companies that have: Mailbox for faxes 250 and over 52.02 2.7 Financial intermediation % of companies that have: Pager service Total 6.75 2.7 Financial intermediation % of companies that have: Pager service From 10 to 249 3.84 2.7 Financial intermediation % of companies that have: Pager service 250 and over 22.24 2.7 Financial intermediation % of companies that have: Mobile phones in closed user group (trunking) Total 15.99 2.7 Financial intermediation % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 10.21 2.7 Financial intermediation % of companies that have: Mobile phones in closed user group (trunking) 250 and over 46.88 2.7 Financial intermediation % of companies that have: Call Centre Total 29.98 2.7 Financial intermediation % of companies that have: Call Centre From 10 to 249 20.34 2.7 Financial intermediation % of companies that have: Call Centre 250 and over 81.46 2.7 Financial intermediation % of companies that have: Local Area Network (LAN) Total 88.13 2.7 Financial intermediation % of companies that have: Local Area Network (LAN) From 10 to 249 86.10 2.7 Financial intermediation % of companies that have: Local Area Network (LAN) 250 and over 98.94 2.7 Financial intermediation % of companies that have: Internet connection Total 98.68 2.7 Financial intermediation % of companies that have: Internet connection From 10 to 249 98.44 2.7 Financial intermediation % of companies that have: Internet connection 250 and over 100.00 2.7 Financial intermediation % of companies that have: Intranet Total 76.37 2.7 Financial intermediation % of companies that have: Intranet From 10 to 249 73.86 2.7 Financial intermediation % of companies that have: Intranet 250 and over 89.78 2.7 Financial intermediation % of companies that have: Extranet Total 37.71 2.7 Financial intermediation % of companies that have: Extranet From 10 to 249 34.47 2.7 Financial intermediation % of companies that have: Extranet 250 and over 55.02 2.7 Financial intermediation % of companies that have: Email Total 98.43 2.7 Financial intermediation % of companies that have: Email From 10 to 249 98.14 2.7 Financial intermediation % of companies that have: Email 250 and over 100.00 2.7 Financial intermediation % of employees that use PCs, work stations or terminals Total 95.86 2.7 Financial intermediation % of employees that use PCs, work stations or terminals From 10 to 249 91.64 2.7 Financial intermediation % of employees that use PCs, work stations or terminals 250 and over 96.72 2.7 Financial intermediation % of employees with Internet access Total 59.73 2.7 Financial intermediation % of employees with Internet access From 10 to 249 64.60 2.7 Financial intermediation % of employees with Internet access 250 and over 58.75 2.7 Financial intermediation % of employees with e-mail Total 81.06 2.7 Financial intermediation % of employees with e-mail From 10 to 249 78.92 2.7 Financial intermediation % of employees with e-mail 250 and over 81.49 2.7 Financial intermediation % of employees with access to company Intranet Total 86.41 2.7 Financial intermediation % of employees with access to company Intranet From 10 to 249 71.98 2.7 Financial intermediation % of employees with access to company Intranet 250 and over 89.33 2.7 Financial intermediation % of employees with access to company Extranet Total 24.55 2.7 Financial intermediation % of employees with access to company Extranet From 10 to 249 33.94 2.7 Financial intermediation % of employees with access to company Extranet 250 and over 22.65 2.7 Financial intermediation % of employees that carry out IT and telecommunications tasks Total 3.91 2.7 Financial intermediation % of employees that carry out IT and telecommunications tasks From 10 to 249 6.31 2.7 Financial intermediation % of employees that carry out IT and telecommunications tasks 250 and over 3.42 2.7 Financial intermediation % of company that believes obstacle to ICT use to be: High cost of ICT Total 32.28 2.7 Financial intermediation % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 31.43 2.7 Financial intermediation % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 36.81 2.7 Financial intermediation % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 10.64 2.7 Financial intermediation % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 10.73 2.7 Financial intermediation % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 10.17 2.7 Financial intermediation % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 21.68 2.7 Financial intermediation % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 23.43 2.7 Financial intermediation % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 12.38 2.7 Financial intermediation % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 17.01 2.7 Financial intermediation % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 18.20 2.7 Financial intermediation % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 10.62 2.7 Financial intermediation 1) % company with Internet connection that use it as product consumers for: Market research Total 73.29 2.7 Financial intermediation 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 69.31 2.7 Financial intermediation 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 94.21 2.7 Financial intermediation 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 46.68 2.7 Financial intermediation 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 43.08 2.7 Financial intermediation 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 65.63 2.7 Financial intermediation 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 34.25 2.7 Financial intermediation 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 29.27 2.7 Financial intermediation 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 60.44 2.7 Financial intermediation 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 78.20 2.7 Financial intermediation 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 81.72 2.7 Financial intermediation 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 59.70 2.7 Financial intermediation 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 70.32 2.7 Financial intermediation 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 70.47 2.7 Financial intermediation 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 69.56 2.7 Financial intermediation 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 18.42 2.7 Financial intermediation 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 17.32 2.7 Financial intermediation 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 24.22 2.7 Financial intermediation 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 14.72 2.7 Financial intermediation 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 14.23 2.7 Financial intermediation 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 17.33 2.7 Financial intermediation 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 0.00 2.7 Financial intermediation 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 0.00 2.7 Financial intermediation 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over . 2.7 Financial intermediation 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 0.00 2.7 Financial intermediation 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 0.00 2.7 Financial intermediation 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over . 2.7 Financial intermediation 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 87.32 2.7 Financial intermediation 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 87.32 2.7 Financial intermediation 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over . 2.7 Financial intermediation 4)% Companies with web page of total companies Total 70.41 2.7 Financial intermediation 4)% Companies with web page of total companies From 10 to 249 65.72 2.7 Financial intermediation 4)% Companies with web page of total companies 250 and over 95.45 2.7 Financial intermediation 4)% Companies with web page translated into other languages of total companies Total 17.76 2.7 Financial intermediation 4)% Companies with web page translated into other languages of total companies From 10 to 249 14.84 2.7 Financial intermediation 4)% Companies with web page translated into other languages of total companies 250 and over 33.35 2.7 Financial intermediation 4)% Companies with web page access for people with disabilities of total companies Total 3.35 2.7 Financial intermediation 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 2.79 2.7 Financial intermediation 4)% Companies with web page access for people with disabilities of total companies 250 and over 6.35 2.7 Financial intermediation 5)% companies with web page that use Internet as product supplier for: Marketing products Total 55.13 2.7 Financial intermediation 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 50.05 2.7 Financial intermediation 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 73.82 2.7 Financial intermediation 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 61.92 2.7 Financial intermediation 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 53.38 2.7 Financial intermediation 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 93.28 2.7 Financial intermediation 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 19.72 2.7 Financial intermediation 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 15.87 2.7 Financial intermediation 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 33.88 2.7 Financial intermediation 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 35.17 2.7 Financial intermediation 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 27.71 2.7 Financial intermediation 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 62.62 2.7 Financial intermediation 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 12.92 2.7 Financial intermediation 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 8.36 2.7 Financial intermediation 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 29.69 2.7 Financial intermediation % of companies that buy via: E-commerce Total 13.35 2.7 Financial intermediation % of companies that buy via: E-commerce From 10 to 249 10.57 2.7 Financial intermediation % of companies that buy via: E-commerce 250 and over 28.22 2.7 Financial intermediation % of companies that buy via: Internet Total 12.92 2.7 Financial intermediation % of companies that buy via: Internet From 10 to 249 10.16 2.7 Financial intermediation % of companies that buy via: Internet 250 and over 27.69 2.7 Financial intermediation % of companies that buy via: EDI Total 0.52 2.7 Financial intermediation % of companies that buy via: EDI From 10 to 249 0.42 2.7 Financial intermediation % of companies that buy via: EDI 250 and over 1.06 2.7 Financial intermediation % of companies that buy via: Other networks Total 0.17 2.7 Financial intermediation % of companies that buy via: Other networks From 10 to 249 0.00 2.7 Financial intermediation % of companies that buy via: Other networks 250 and over 1.06 2.7 Financial intermediation % of companies that have paid on-line for their Internet purchases Total 56.12 2.7 Financial intermediation % of companies that have paid on-line for their Internet purchases From 10 to 249 49.28 2.7 Financial intermediation % of companies that have paid on-line for their Internet purchases 250 and over 69.52 2.7 Financial intermediation % of companies that have bought in marketplaces on the Internet Total 39.33 2.7 Financial intermediation % of companies that have bought in marketplaces on the Internet From 10 to 249 34.11 2.7 Financial intermediation % of companies that have bought in marketplaces on the Internet 250 and over 49.55 2.7 Financial intermediation Purchases via EC: % of EC purchases of the total of product purchases Total 1.16 2.7 Financial intermediation Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 0.06 2.7 Financial intermediation Purchases via EC: % of EC purchases of the total of product purchases 250 and over 1.65 2.7 Financial intermediation Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 98.18 2.7 Financial intermediation Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 82.81 2.7 Financial intermediation Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 98.43 2.7 Financial intermediation Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 0.73 2.7 Financial intermediation Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 17.19 2.7 Financial intermediation Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 0.46 2.7 Financial intermediation Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 1.09 2.7 Financial intermediation Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 0.00 2.7 Financial intermediation Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 1.11 2.7 Financial intermediation Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 99.67 2.7 Financial intermediation Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 94.66 2.7 Financial intermediation Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 99.74 2.7 Financial intermediation Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 0.07 2.7 Financial intermediation Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 0.37 2.7 Financial intermediation Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 0.06 2.7 Financial intermediation Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 0.26 2.7 Financial intermediation Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 4.97 2.7 Financial intermediation Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 0.20 2.7 Financial intermediation % of companies whose EC purchases represent: More than 0% of their total purchases Total 13.35 2.7 Financial intermediation % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 10.57 2.7 Financial intermediation % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 28.22 2.7 Financial intermediation % of companies whose EC purchases represent: More than 1% of their total purchases Total 3.18 2.7 Financial intermediation % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 3.04 2.7 Financial intermediation % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 3.96 2.7 Financial intermediation % of companies whose EC purchases represent: More than 5% of their total purchases Total 2.22 2.7 Financial intermediation % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 2.54 2.7 Financial intermediation % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 0.53 2.7 Financial intermediation % of companies whose EC purchases represent: More than 10% of their total purchases Total 0.59 2.7 Financial intermediation % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 0.61 2.7 Financial intermediation % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 0.53 2.7 Financial intermediation % of companies whose EC purchases represent: More than 50% of their total purchases Total 0.00 2.7 Financial intermediation % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 0.00 2.7 Financial intermediation % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 0.00 2.7 Financial intermediation 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 66.54 2.7 Financial intermediation 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 72.66 2.7 Financial intermediation 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 54.55 2.7 Financial intermediation 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 68.59 2.7 Financial intermediation 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 77.83 2.7 Financial intermediation 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 50.50 2.7 Financial intermediation 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 49.72 2.7 Financial intermediation 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 40.71 2.7 Financial intermediation 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 67.37 2.7 Financial intermediation 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 13.30 2.7 Financial intermediation 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 13.77 2.7 Financial intermediation 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 12.38 2.7 Financial intermediation 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 75.16 2.7 Financial intermediation 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 74.14 2.7 Financial intermediation 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 77.16 2.7 Financial intermediation % of companies that sell via: E-commerce Total 11.27 2.7 Financial intermediation % of companies that sell via: E-commerce From 10 to 249 7.47 2.7 Financial intermediation % of companies that sell via: E-commerce 250 and over 31.58 2.7 Financial intermediation % of companies that sell via: Internet Total 11.27 2.7 Financial intermediation % of companies that sell via: Internet From 10 to 249 7.47 2.7 Financial intermediation % of companies that sell via: Internet 250 and over 31.58 2.7 Financial intermediation % of companies that sell via: EDI Total 1.68 2.7 Financial intermediation % of companies that sell via: EDI From 10 to 249 1.21 2.7 Financial intermediation % of companies that sell via: EDI 250 and over 4.23 2.7 Financial intermediation % of companies that sell via: Other networks Total 0.00 2.7 Financial intermediation % of companies that sell via: Other networks From 10 to 249 0.00 2.7 Financial intermediation % of companies that sell via: Other networks 250 and over 0.00 2.7 Financial intermediation 8)% companies that have received on-line payments for Internet sales Total 34.01 2.7 Financial intermediation 8)% companies that have received on-line payments for Internet sales From 10 to 249 17.03 2.7 Financial intermediation 8)% companies that have received on-line payments for Internet sales 250 and over 55.44 2.7 Financial intermediation 8)% companies that make sales in marketplaces on the Internet Total 9.02 2.7 Financial intermediation 8)% companies that make sales in marketplaces on the Internet From 10 to 249 5.39 2.7 Financial intermediation 8)% companies that make sales in marketplaces on the Internet 250 and over 13.60 2.7 Financial intermediation Sales via EC: % of EC sales of the total product sales Total 1.10 2.7 Financial intermediation Sales via EC: % of EC sales of the total product sales From 10 to 249 0.31 2.7 Financial intermediation Sales via EC: % of EC sales of the total product sales 250 and over 1.38 2.7 Financial intermediation Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 97.30 2.7 Financial intermediation Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 71.91 2.7 Financial intermediation Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 99.33 2.7 Financial intermediation Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 2.70 2.7 Financial intermediation Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 28.09 2.7 Financial intermediation Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 0.67 2.7 Financial intermediation Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 0.00 2.7 Financial intermediation Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 0.00 2.7 Financial intermediation Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 0.00 2.7 Financial intermediation Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 99.82 2.7 Financial intermediation Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 98.96 2.7 Financial intermediation Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 99.87 2.7 Financial intermediation Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 0.16 2.7 Financial intermediation Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 0.69 2.7 Financial intermediation Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 0.13 2.7 Financial intermediation Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 0.02 2.7 Financial intermediation Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 0.35 2.7 Financial intermediation Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 0.00 2.7 Financial intermediation % of companies whose EC sales represent: More than 0% of total sales Total 11.27 2.7 Financial intermediation % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 7.47 2.7 Financial intermediation % of companies whose EC sales represent: More than 0% of total sales 250 and over 31.58 2.7 Financial intermediation % of companies whose EC sales represent: More than 1% of total sales Total 6.28 2.7 Financial intermediation % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 4.96 2.7 Financial intermediation % of companies whose EC sales represent: More than 1% of total sales 250 and over 13.28 2.7 Financial intermediation % of companies whose EC sales represent: More than 5% of total sales Total 5.29 2.7 Financial intermediation % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 4.78 2.7 Financial intermediation % of companies whose EC sales represent: More than 5% of total sales 250 and over 7.99 2.7 Financial intermediation % of companies whose EC sales represent: More than 10% of total sales Total 2.02 2.7 Financial intermediation % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 1.21 2.7 Financial intermediation % of companies whose EC sales represent: More than 10% of total sales 250 and over 6.40 2.7 Financial intermediation % of companies whose EC sales represent: More than 50% of total sales Total 0.29 2.7 Financial intermediation % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.00 2.7 Financial intermediation % of companies whose EC sales represent: More than 50% of total sales 250 and over 1.84 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason: Company image Total 60.35 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 50.31 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 73.03 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 69.85 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 76.64 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 61.27 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 52.62 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 57.18 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 46.87 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 71.86 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 78.85 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 63.02 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 43.24 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 51.64 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 32.63 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 33.05 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 24.09 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 44.35 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 47.06 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 50.84 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 42.28 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 44.10 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 49.04 2.7 Financial intermediation 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 37.86 2.7 Financial intermediation 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 19.10 2.7 Financial intermediation 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 31.57 2.7 Financial intermediation 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 3.35 2.7 Financial intermediation 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 29.30 2.7 Financial intermediation 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 35.10 2.7 Financial intermediation 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 21.98 2.7 Financial intermediation 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 23.25 2.7 Financial intermediation 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 20.31 2.7 Financial intermediation 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 26.97 2.7 Financial intermediation 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 14.05 2.7 Financial intermediation 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 1.33 2.7 Financial intermediation 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 30.12 2.7 Financial intermediation 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 9.62 2.7 Financial intermediation 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 10.61 2.7 Financial intermediation 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 8.38 2.7 Financial intermediation 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 42.46 2.7 Financial intermediation 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 43.58 2.7 Financial intermediation 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 34.38 2.7 Financial intermediation 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 36.86 2.7 Financial intermediation 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 37.00 2.7 Financial intermediation 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 35.87 2.7 Financial intermediation 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 44.37 2.7 Financial intermediation 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 45.85 2.7 Financial intermediation 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 33.69 2.7 Financial intermediation 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 37.92 2.7 Financial intermediation 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 38.12 2.7 Financial intermediation 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 36.46 2.7 Financial intermediation 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 21.04 2.7 Financial intermediation 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 22.09 2.7 Financial intermediation 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 13.49 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Switchboard Total 65.13 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Switchboard From 10 to 249 63.87 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Switchboard 250 and over 94.87 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Rented data transmission circuit Total 19.62 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Rented data transmission circuit From 10 to 249 18.39 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Rented data transmission circuit 250 and over 48.73 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Mobile phones for company use Total 83.21 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Mobile phones for company use From 10 to 249 82.65 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Mobile phones for company use 250 and over 96.26 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Voice mail services Total 10.07 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Voice mail services From 10 to 249 9.02 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Voice mail services 250 and over 34.77 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Mailbox for faxes Total 30.70 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Mailbox for faxes From 10 to 249 30.25 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Mailbox for faxes 250 and over 41.41 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Pager service Total 3.23 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Pager service From 10 to 249 2.49 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Pager service 250 and over 20.79 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Mobile phones in closed user group (trunking) Total 9.74 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 9.15 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Mobile phones in closed user group (trunking) 250 and over 23.71 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Call Centre Total 9.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Call Centre From 10 to 249 8.38 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Call Centre 250 and over 23.62 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Local Area Network (LAN) Total 40.85 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Local Area Network (LAN) From 10 to 249 39.58 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Local Area Network (LAN) 250 and over 70.93 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Internet connection Total 78.96 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Internet connection From 10 to 249 78.15 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Internet connection 250 and over 98.11 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Intranet Total 23.60 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Intranet From 10 to 249 22.62 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Intranet 250 and over 46.84 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Extranet Total 10.59 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Extranet From 10 to 249 10.23 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Extranet 250 and over 19.25 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Email Total 75.46 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Email From 10 to 249 74.54 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have: Email 250 and over 97.23 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees that use PCs, work stations or terminals Total 26.05 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees that use PCs, work stations or terminals From 10 to 249 34.20 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees that use PCs, work stations or terminals 250 and over 18.32 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees with Internet access Total 17.71 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees with Internet access From 10 to 249 24.57 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees with Internet access 250 and over 11.20 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees with e-mail Total 18.63 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees with e-mail From 10 to 249 25.35 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees with e-mail 250 and over 12.25 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees with access to company Intranet Total 13.87 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees with access to company Intranet From 10 to 249 15.61 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees with access to company Intranet 250 and over 12.21 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees with access to company Extranet Total 6.50 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees with access to company Extranet From 10 to 249 6.67 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees with access to company Extranet 250 and over 6.33 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees that carry out IT and telecommunications tasks Total 1.47 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees that carry out IT and telecommunications tasks From 10 to 249 2.33 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of employees that carry out IT and telecommunications tasks 250 and over 0.64 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of company that believes obstacle to ICT use to be: High cost of ICT Total 23.66 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 23.24 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 33.59 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 15.87 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 15.79 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 17.74 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 26.72 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 26.56 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 30.46 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 24.88 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 24.92 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 23.95 2.8 Real estate activities renting of machinery and equipment R&D other business activities 1) % company with Internet connection that use it as product consumers for: Market research Total 42.46 2.8 Real estate activities renting of machinery and equipment R&D other business activities 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 41.36 2.8 Real estate activities renting of machinery and equipment R&D other business activities 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 63.09 2.8 Real estate activities renting of machinery and equipment R&D other business activities 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 24.39 2.8 Real estate activities renting of machinery and equipment R&D other business activities 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 23.90 2.8 Real estate activities renting of machinery and equipment R&D other business activities 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 33.51 2.8 Real estate activities renting of machinery and equipment R&D other business activities 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 22.32 2.8 Real estate activities renting of machinery and equipment R&D other business activities 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 21.86 2.8 Real estate activities renting of machinery and equipment R&D other business activities 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 31.05 2.8 Real estate activities renting of machinery and equipment R&D other business activities 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 73.40 2.8 Real estate activities renting of machinery and equipment R&D other business activities 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 72.73 2.8 Real estate activities renting of machinery and equipment R&D other business activities 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 85.89 2.8 Real estate activities renting of machinery and equipment R&D other business activities 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 62.32 2.8 Real estate activities renting of machinery and equipment R&D other business activities 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 62.23 2.8 Real estate activities renting of machinery and equipment R&D other business activities 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 64.09 2.8 Real estate activities renting of machinery and equipment R&D other business activities 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 21.80 2.8 Real estate activities renting of machinery and equipment R&D other business activities 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 21.88 2.8 Real estate activities renting of machinery and equipment R&D other business activities 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 20.27 2.8 Real estate activities renting of machinery and equipment R&D other business activities 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 21.66 2.8 Real estate activities renting of machinery and equipment R&D other business activities 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 21.53 2.8 Real estate activities renting of machinery and equipment R&D other business activities 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 24.14 2.8 Real estate activities renting of machinery and equipment R&D other business activities 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 43.63 2.8 Real estate activities renting of machinery and equipment R&D other business activities 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 43.46 2.8 Real estate activities renting of machinery and equipment R&D other business activities 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over 90.08 2.8 Real estate activities renting of machinery and equipment R&D other business activities 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 26.03 2.8 Real estate activities renting of machinery and equipment R&D other business activities 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 25.80 2.8 Real estate activities renting of machinery and equipment R&D other business activities 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over 90.08 2.8 Real estate activities renting of machinery and equipment R&D other business activities 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 27.26 2.8 Real estate activities renting of machinery and equipment R&D other business activities 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 27.28 2.8 Real estate activities renting of machinery and equipment R&D other business activities 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 22.52 2.8 Real estate activities renting of machinery and equipment R&D other business activities 4)% Companies with web page of total companies Total 32.71 2.8 Real estate activities renting of machinery and equipment R&D other business activities 4)% Companies with web page of total companies From 10 to 249 31.24 2.8 Real estate activities renting of machinery and equipment R&D other business activities 4)% Companies with web page of total companies 250 and over 67.37 2.8 Real estate activities renting of machinery and equipment R&D other business activities 4)% Companies with web page translated into other languages of total companies Total 10.35 2.8 Real estate activities renting of machinery and equipment R&D other business activities 4)% Companies with web page translated into other languages of total companies From 10 to 249 9.93 2.8 Real estate activities renting of machinery and equipment R&D other business activities 4)% Companies with web page translated into other languages of total companies 250 and over 20.23 2.8 Real estate activities renting of machinery and equipment R&D other business activities 4)% Companies with web page access for people with disabilities of total companies Total 4.11 2.8 Real estate activities renting of machinery and equipment R&D other business activities 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 3.94 2.8 Real estate activities renting of machinery and equipment R&D other business activities 4)% Companies with web page access for people with disabilities of total companies 250 and over 8.12 2.8 Real estate activities renting of machinery and equipment R&D other business activities 5)% companies with web page that use Internet as product supplier for: Marketing products Total 60.87 2.8 Real estate activities renting of machinery and equipment R&D other business activities 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 60.96 2.8 Real estate activities renting of machinery and equipment R&D other business activities 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 59.83 2.8 Real estate activities renting of machinery and equipment R&D other business activities 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 37.49 2.8 Real estate activities renting of machinery and equipment R&D other business activities 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 36.59 2.8 Real estate activities renting of machinery and equipment R&D other business activities 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 47.34 2.8 Real estate activities renting of machinery and equipment R&D other business activities 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 9.64 2.8 Real estate activities renting of machinery and equipment R&D other business activities 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 9.97 2.8 Real estate activities renting of machinery and equipment R&D other business activities 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 6.10 2.8 Real estate activities renting of machinery and equipment R&D other business activities 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 17.02 2.8 Real estate activities renting of machinery and equipment R&D other business activities 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 17.39 2.8 Real estate activities renting of machinery and equipment R&D other business activities 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 13.02 2.8 Real estate activities renting of machinery and equipment R&D other business activities 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 5.21 2.8 Real estate activities renting of machinery and equipment R&D other business activities 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 5.41 2.8 Real estate activities renting of machinery and equipment R&D other business activities 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 2.92 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that buy via: E-commerce Total 4.37 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that buy via: E-commerce From 10 to 249 4.22 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that buy via: E-commerce 250 and over 7.99 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that buy via: Internet Total 4.34 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that buy via: Internet From 10 to 249 4.22 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that buy via: Internet 250 and over 7.26 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that buy via: EDI Total 0.03 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that buy via: EDI From 10 to 249 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that buy via: EDI 250 and over 0.73 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that buy via: Other networks Total 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that buy via: Other networks From 10 to 249 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that buy via: Other networks 250 and over 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have paid on-line for their Internet purchases Total 61.07 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have paid on-line for their Internet purchases From 10 to 249 63.51 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have paid on-line for their Internet purchases 250 and over 27.60 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have bought in marketplaces on the Internet Total 28.32 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have bought in marketplaces on the Internet From 10 to 249 29.23 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that have bought in marketplaces on the Internet 250 and over 15.84 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: % of EC purchases of the total of product purchases Total 0.12 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 0.07 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: % of EC purchases of the total of product purchases 250 and over 0.21 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 99.57 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 100.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 99.33 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 0.43 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 0.67 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 96.38 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 90.45 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 99.68 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 0.12 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 0.28 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 0.04 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 3.49 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 9.26 2.8 Real estate activities renting of machinery and equipment R&D other business activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 0.28 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC purchases represent: More than 0% of their total purchases Total 4.37 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 4.22 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 7.99 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC purchases represent: More than 1% of their total purchases Total 1.35 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 1.21 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 4.71 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC purchases represent: More than 5% of their total purchases Total 0.92 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 0.90 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 1.46 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC purchases represent: More than 10% of their total purchases Total 0.77 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 0.76 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 0.89 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC purchases represent: More than 50% of their total purchases Total 0.61 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 0.63 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 50.04 2.8 Real estate activities renting of machinery and equipment R&D other business activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 49.54 2.8 Real estate activities renting of machinery and equipment R&D other business activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 57.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 38.49 2.8 Real estate activities renting of machinery and equipment R&D other business activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 35.98 2.8 Real estate activities renting of machinery and equipment R&D other business activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 72.93 2.8 Real estate activities renting of machinery and equipment R&D other business activities 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 48.39 2.8 Real estate activities renting of machinery and equipment R&D other business activities 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 46.66 2.8 Real estate activities renting of machinery and equipment R&D other business activities 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 72.09 2.8 Real estate activities renting of machinery and equipment R&D other business activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 7.86 2.8 Real estate activities renting of machinery and equipment R&D other business activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 6.64 2.8 Real estate activities renting of machinery and equipment R&D other business activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 24.60 2.8 Real estate activities renting of machinery and equipment R&D other business activities 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 82.70 2.8 Real estate activities renting of machinery and equipment R&D other business activities 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 82.53 2.8 Real estate activities renting of machinery and equipment R&D other business activities 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 85.10 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that sell via: E-commerce Total 1.82 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that sell via: E-commerce From 10 to 249 1.79 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that sell via: E-commerce 250 and over 2.55 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that sell via: Internet Total 1.82 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that sell via: Internet From 10 to 249 1.79 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that sell via: Internet 250 and over 2.55 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that sell via: EDI Total 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that sell via: EDI From 10 to 249 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that sell via: EDI 250 and over 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that sell via: Other networks Total 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that sell via: Other networks From 10 to 249 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies that sell via: Other networks 250 and over 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities 8)% companies that have received on-line payments for Internet sales Total 18.33 2.8 Real estate activities renting of machinery and equipment R&D other business activities 8)% companies that have received on-line payments for Internet sales From 10 to 249 18.55 2.8 Real estate activities renting of machinery and equipment R&D other business activities 8)% companies that have received on-line payments for Internet sales 250 and over 14.68 2.8 Real estate activities renting of machinery and equipment R&D other business activities 8)% companies that make sales in marketplaces on the Internet Total 3.80 2.8 Real estate activities renting of machinery and equipment R&D other business activities 8)% companies that make sales in marketplaces on the Internet From 10 to 249 4.02 2.8 Real estate activities renting of machinery and equipment R&D other business activities 8)% companies that make sales in marketplaces on the Internet 250 and over 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: % of EC sales of the total product sales Total 0.04 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: % of EC sales of the total product sales From 10 to 249 0.03 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: % of EC sales of the total product sales 250 and over 0.06 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 100.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 100.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 100.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 90.76 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 78.61 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 99.79 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 9.16 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 21.25 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 0.18 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 0.08 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 0.14 2.8 Real estate activities renting of machinery and equipment R&D other business activities Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 0.04 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC sales represent: More than 0% of total sales Total 1.82 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 1.79 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC sales represent: More than 0% of total sales 250 and over 2.55 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC sales represent: More than 1% of total sales Total 0.52 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 0.50 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC sales represent: More than 1% of total sales 250 and over 0.95 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC sales represent: More than 5% of total sales Total 0.37 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 0.39 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC sales represent: More than 5% of total sales 250 and over 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC sales represent: More than 10% of total sales Total 0.37 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 0.39 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC sales represent: More than 10% of total sales 250 and over 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC sales represent: More than 50% of total sales Total 0.02 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.02 2.8 Real estate activities renting of machinery and equipment R&D other business activities % of companies whose EC sales represent: More than 50% of total sales 250 and over 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason: Company image Total 49.86 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 47.61 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 87.19 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 18.48 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 16.26 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 55.23 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 38.97 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 37.39 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 65.17 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 90.21 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 94.33 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 22.02 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 19.68 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 16.49 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 72.51 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 34.70 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 31.97 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 79.85 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 18.25 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 15.57 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 62.57 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 33.62 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 30.39 2.8 Real estate activities renting of machinery and equipment R&D other business activities 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 87.19 2.8 Real estate activities renting of machinery and equipment R&D other business activities 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 10.52 2.8 Real estate activities renting of machinery and equipment R&D other business activities 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 11.16 2.8 Real estate activities renting of machinery and equipment R&D other business activities 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 0.00 2.8 Real estate activities renting of machinery and equipment R&D other business activities 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 19.72 2.8 Real estate activities renting of machinery and equipment R&D other business activities 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 20.14 2.8 Real estate activities renting of machinery and equipment R&D other business activities 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 12.81 2.8 Real estate activities renting of machinery and equipment R&D other business activities 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 12.32 2.8 Real estate activities renting of machinery and equipment R&D other business activities 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 11.57 2.8 Real estate activities renting of machinery and equipment R&D other business activities 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 24.62 2.8 Real estate activities renting of machinery and equipment R&D other business activities 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 21.52 2.8 Real estate activities renting of machinery and equipment R&D other business activities 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 19.93 2.8 Real estate activities renting of machinery and equipment R&D other business activities 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 47.89 2.8 Real estate activities renting of machinery and equipment R&D other business activities 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 6.14 2.8 Real estate activities renting of machinery and equipment R&D other business activities 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 5.02 2.8 Real estate activities renting of machinery and equipment R&D other business activities 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 24.62 2.8 Real estate activities renting of machinery and equipment R&D other business activities 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 66.47 2.8 Real estate activities renting of machinery and equipment R&D other business activities 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 66.27 2.8 Real estate activities renting of machinery and equipment R&D other business activities 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 71.30 2.8 Real estate activities renting of machinery and equipment R&D other business activities 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 29.94 2.8 Real estate activities renting of machinery and equipment R&D other business activities 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 29.77 2.8 Real estate activities renting of machinery and equipment R&D other business activities 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 33.98 2.8 Real estate activities renting of machinery and equipment R&D other business activities 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 30.13 2.8 Real estate activities renting of machinery and equipment R&D other business activities 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 30.04 2.8 Real estate activities renting of machinery and equipment R&D other business activities 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 32.19 2.8 Real estate activities renting of machinery and equipment R&D other business activities 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 30.94 2.8 Real estate activities renting of machinery and equipment R&D other business activities 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 30.79 2.8 Real estate activities renting of machinery and equipment R&D other business activities 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 34.54 2.8 Real estate activities renting of machinery and equipment R&D other business activities 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 17.41 2.8 Real estate activities renting of machinery and equipment R&D other business activities 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 17.58 2.8 Real estate activities renting of machinery and equipment R&D other business activities 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 13.55 2.9 IT activities % of companies that have: Switchboard Total 92.53 2.9 IT activities % of companies that have: Switchboard From 10 to 249 92.30 2.9 IT activities % of companies that have: Switchboard 250 and over 95.73 2.9 IT activities % of companies that have: Rented data transmission circuit Total 56.49 2.9 IT activities % of companies that have: Rented data transmission circuit From 10 to 249 54.20 2.9 IT activities % of companies that have: Rented data transmission circuit 250 and over 88.15 2.9 IT activities % of companies that have: Mobile phones for company use Total 88.70 2.9 IT activities % of companies that have: Mobile phones for company use From 10 to 249 87.88 2.9 IT activities % of companies that have: Mobile phones for company use 250 and over 100.00 2.9 IT activities % of companies that have: Voice mail services Total 24.91 2.9 IT activities % of companies that have: Voice mail services From 10 to 249 21.27 2.9 IT activities % of companies that have: Voice mail services 250 and over 75.22 2.9 IT activities % of companies that have: Mailbox for faxes Total 29.60 2.9 IT activities % of companies that have: Mailbox for faxes From 10 to 249 27.71 2.9 IT activities % of companies that have: Mailbox for faxes 250 and over 55.80 2.9 IT activities % of companies that have: Pager service Total 5.21 2.9 IT activities % of companies that have: Pager service From 10 to 249 4.24 2.9 IT activities % of companies that have: Pager service 250 and over 18.62 2.9 IT activities % of companies that have: Mobile phones in closed user group (trunking) Total 16.29 2.9 IT activities % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 13.17 2.9 IT activities % of companies that have: Mobile phones in closed user group (trunking) 250 and over 59.51 2.9 IT activities % of companies that have: Call Centre Total 28.38 2.9 IT activities % of companies that have: Call Centre From 10 to 249 26.58 2.9 IT activities % of companies that have: Call Centre 250 and over 53.28 2.9 IT activities % of companies that have: Local Area Network (LAN) Total 84.11 2.9 IT activities % of companies that have: Local Area Network (LAN) From 10 to 249 83.42 2.9 IT activities % of companies that have: Local Area Network (LAN) 250 and over 93.59 2.9 IT activities % of companies that have: Internet connection Total 98.46 2.9 IT activities % of companies that have: Internet connection From 10 to 249 98.35 2.9 IT activities % of companies that have: Internet connection 250 and over 100.00 2.9 IT activities % of companies that have: Intranet Total 68.89 2.9 IT activities % of companies that have: Intranet From 10 to 249 67.15 2.9 IT activities % of companies that have: Intranet 250 and over 92.91 2.9 IT activities % of companies that have: Extranet Total 39.44 2.9 IT activities % of companies that have: Extranet From 10 to 249 36.82 2.9 IT activities % of companies that have: Extranet 250 and over 75.63 2.9 IT activities % of companies that have: Email Total 97.67 2.9 IT activities % of companies that have: Email From 10 to 249 97.50 2.9 IT activities % of companies that have: Email 250 and over 100.00 2.9 IT activities % of employees that use PCs, work stations or terminals Total 88.84 2.9 IT activities % of employees that use PCs, work stations or terminals From 10 to 249 82.86 2.9 IT activities % of employees that use PCs, work stations or terminals 250 and over 93.66 2.9 IT activities % of employees with Internet access Total 75.96 2.9 IT activities % of employees with Internet access From 10 to 249 70.14 2.9 IT activities % of employees with Internet access 250 and over 80.65 2.9 IT activities % of employees with e-mail Total 78.38 2.9 IT activities % of employees with e-mail From 10 to 249 70.80 2.9 IT activities % of employees with e-mail 250 and over 84.49 2.9 IT activities % of employees with access to company Intranet Total 71.01 2.9 IT activities % of employees with access to company Intranet From 10 to 249 58.01 2.9 IT activities % of employees with access to company Intranet 250 and over 81.49 2.9 IT activities % of employees with access to company Extranet Total 43.19 2.9 IT activities % of employees with access to company Extranet From 10 to 249 30.05 2.9 IT activities % of employees with access to company Extranet 250 and over 53.78 2.9 IT activities % of employees that carry out IT and telecommunications tasks Total 56.47 2.9 IT activities % of employees that carry out IT and telecommunications tasks From 10 to 249 51.23 2.9 IT activities % of employees that carry out IT and telecommunications tasks 250 and over 60.70 2.9 IT activities % of company that believes obstacle to ICT use to be: High cost of ICT Total 20.62 2.9 IT activities % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 20.85 2.9 IT activities % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 17.45 2.9 IT activities % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 14.16 2.9 IT activities % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 13.96 2.9 IT activities % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 16.93 2.9 IT activities % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 11.85 2.9 IT activities % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 11.83 2.9 IT activities % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 12.18 2.9 IT activities % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 18.43 2.9 IT activities % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 18.61 2.9 IT activities % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 15.97 2.9 IT activities 1) % company with Internet connection that use it as product consumers for: Market research Total 80.77 2.9 IT activities 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 80.10 2.9 IT activities 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 89.79 2.9 IT activities 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 58.02 2.9 IT activities 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 56.56 2.9 IT activities 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 77.78 2.9 IT activities 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 53.22 2.9 IT activities 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 52.70 2.9 IT activities 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 60.35 2.9 IT activities 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 74.00 2.9 IT activities 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 72.95 2.9 IT activities 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 88.30 2.9 IT activities 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 64.10 2.9 IT activities 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 63.91 2.9 IT activities 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 66.74 2.9 IT activities 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 18.77 2.9 IT activities 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 18.90 2.9 IT activities 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 16.96 2.9 IT activities 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 11.23 2.9 IT activities 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 10.53 2.9 IT activities 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 20.74 2.9 IT activities 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 18.41 2.9 IT activities 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 18.41 2.9 IT activities 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over . 2.9 IT activities 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 7.58 2.9 IT activities 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 7.58 2.9 IT activities 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over . 2.9 IT activities 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 29.23 2.9 IT activities 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 29.23 2.9 IT activities 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over . 2.9 IT activities 4)% Companies with web page of total companies Total 76.76 2.9 IT activities 4)% Companies with web page of total companies From 10 to 249 75.46 2.9 IT activities 4)% Companies with web page of total companies 250 and over 94.74 2.9 IT activities 4)% Companies with web page translated into other languages of total companies Total 27.63 2.9 IT activities 4)% Companies with web page translated into other languages of total companies From 10 to 249 26.22 2.9 IT activities 4)% Companies with web page translated into other languages of total companies 250 and over 47.10 2.9 IT activities 4)% Companies with web page access for people with disabilities of total companies Total 6.46 2.9 IT activities 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 6.35 2.9 IT activities 4)% Companies with web page access for people with disabilities of total companies 250 and over 7.98 2.9 IT activities 5)% companies with web page that use Internet as product supplier for: Marketing products Total 60.81 2.9 IT activities 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 60.31 2.9 IT activities 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 66.28 2.9 IT activities 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 59.33 2.9 IT activities 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 57.31 2.9 IT activities 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 81.57 2.9 IT activities 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 32.81 2.9 IT activities 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 33.79 2.9 IT activities 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 22.08 2.9 IT activities 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 48.47 2.9 IT activities 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 49.87 2.9 IT activities 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 33.12 2.9 IT activities 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 7.65 2.9 IT activities 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 7.41 2.9 IT activities 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 10.26 2.9 IT activities % of companies that buy via: E-commerce Total 34.46 2.9 IT activities % of companies that buy via: E-commerce From 10 to 249 33.79 2.9 IT activities % of companies that buy via: E-commerce 250 and over 43.61 2.9 IT activities % of companies that buy via: Internet Total 34.46 2.9 IT activities % of companies that buy via: Internet From 10 to 249 33.79 2.9 IT activities % of companies that buy via: Internet 250 and over 43.61 2.9 IT activities % of companies that buy via: EDI Total 0.20 2.9 IT activities % of companies that buy via: EDI From 10 to 249 0.07 2.9 IT activities % of companies that buy via: EDI 250 and over 1.98 2.9 IT activities % of companies that buy via: Other networks Total 0.00 2.9 IT activities % of companies that buy via: Other networks From 10 to 249 0.00 2.9 IT activities % of companies that buy via: Other networks 250 and over 0.00 2.9 IT activities % of companies that have paid on-line for their Internet purchases Total 71.77 2.9 IT activities % of companies that have paid on-line for their Internet purchases From 10 to 249 73.46 2.9 IT activities % of companies that have paid on-line for their Internet purchases 250 and over 53.63 2.9 IT activities % of companies that have bought in marketplaces on the Internet Total 67.37 2.9 IT activities % of companies that have bought in marketplaces on the Internet From 10 to 249 69.73 2.9 IT activities % of companies that have bought in marketplaces on the Internet 250 and over 42.10 2.9 IT activities Purchases via EC: % of EC purchases of the total of product purchases Total 2.01 2.9 IT activities Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 3.10 2.9 IT activities Purchases via EC: % of EC purchases of the total of product purchases 250 and over 1.78 2.9 IT activities Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 44.59 2.9 IT activities Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 99.36 2.9 IT activities Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 24.72 2.9 IT activities Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 55.41 2.9 IT activities Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 0.64 2.9 IT activities Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 75.28 2.9 IT activities Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 0.00 2.9 IT activities Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 0.00 2.9 IT activities Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 0.00 2.9 IT activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 47.68 2.9 IT activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 77.61 2.9 IT activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 4.05 2.9 IT activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 35.10 2.9 IT activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 11.29 2.9 IT activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 69.82 2.9 IT activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 17.21 2.9 IT activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 11.10 2.9 IT activities Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 26.13 2.9 IT activities % of companies whose EC purchases represent: More than 0% of their total purchases Total 34.46 2.9 IT activities % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 33.79 2.9 IT activities % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 43.61 2.9 IT activities % of companies whose EC purchases represent: More than 1% of their total purchases Total 23.89 2.9 IT activities % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 24.99 2.9 IT activities % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 8.73 2.9 IT activities % of companies whose EC purchases represent: More than 5% of their total purchases Total 13.32 2.9 IT activities % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 13.97 2.9 IT activities % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 4.28 2.9 IT activities % of companies whose EC purchases represent: More than 10% of their total purchases Total 7.52 2.9 IT activities % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 7.92 2.9 IT activities % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 1.98 2.9 IT activities % of companies whose EC purchases represent: More than 50% of their total purchases Total 3.37 2.9 IT activities % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 3.55 2.9 IT activities % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 0.99 2.9 IT activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 61.25 2.9 IT activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 59.04 2.9 IT activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 84.88 2.9 IT activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 60.28 2.9 IT activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 58.71 2.9 IT activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 77.14 2.9 IT activities 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 67.45 2.9 IT activities 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 69.78 2.9 IT activities 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 42.49 2.9 IT activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 28.95 2.9 IT activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 30.07 2.9 IT activities 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 16.99 2.9 IT activities 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 81.55 2.9 IT activities 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 81.24 2.9 IT activities 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 84.88 2.9 IT activities % of companies that sell via: E-commerce Total 3.53 2.9 IT activities % of companies that sell via: E-commerce From 10 to 249 3.49 2.9 IT activities % of companies that sell via: E-commerce 250 and over 4.11 2.9 IT activities % of companies that sell via: Internet Total 3.53 2.9 IT activities % of companies that sell via: Internet From 10 to 249 3.49 2.9 IT activities % of companies that sell via: Internet 250 and over 4.11 2.9 IT activities % of companies that sell via: EDI Total 0.00 2.9 IT activities % of companies that sell via: EDI From 10 to 249 0.00 2.9 IT activities % of companies that sell via: EDI 250 and over 0.00 2.9 IT activities % of companies that sell via: Other networks Total 0.00 2.9 IT activities % of companies that sell via: Other networks From 10 to 249 0.00 2.9 IT activities % of companies that sell via: Other networks 250 and over 0.00 2.9 IT activities 8)% companies that have received on-line payments for Internet sales Total 52.67 2.9 IT activities 8)% companies that have received on-line payments for Internet sales From 10 to 249 50.68 2.9 IT activities 8)% companies that have received on-line payments for Internet sales 250 and over 75.97 2.9 IT activities 8)% companies that make sales in marketplaces on the Internet Total 52.29 2.9 IT activities 8)% companies that make sales in marketplaces on the Internet From 10 to 249 48.21 2.9 IT activities 8)% companies that make sales in marketplaces on the Internet 250 and over 100.00 2.9 IT activities Sales via EC: % of EC sales of the total product sales Total 0.11 2.9 IT activities Sales via EC: % of EC sales of the total product sales From 10 to 249 0.35 2.9 IT activities Sales via EC: % of EC sales of the total product sales 250 and over 0.03 2.9 IT activities Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 100.00 2.9 IT activities Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 100.00 2.9 IT activities Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 100.00 2.9 IT activities Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 0.00 2.9 IT activities Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 0.00 2.9 IT activities Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 0.00 2.9 IT activities Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 0.00 2.9 IT activities Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 0.00 2.9 IT activities Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 0.00 2.9 IT activities Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 99.88 2.9 IT activities Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 99.85 2.9 IT activities Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 100.00 2.9 IT activities Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 0.07 2.9 IT activities Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 0.08 2.9 IT activities Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 0.00 2.9 IT activities Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 0.05 2.9 IT activities Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 0.07 2.9 IT activities Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 0.00 2.9 IT activities % of companies whose EC sales represent: More than 0% of total sales Total 3.53 2.9 IT activities % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 3.49 2.9 IT activities % of companies whose EC sales represent: More than 0% of total sales 250 and over 4.11 2.9 IT activities % of companies whose EC sales represent: More than 1% of total sales Total 0.61 2.9 IT activities % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 0.50 2.9 IT activities % of companies whose EC sales represent: More than 1% of total sales 250 and over 2.14 2.9 IT activities % of companies whose EC sales represent: More than 5% of total sales Total 0.40 2.9 IT activities % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 0.43 2.9 IT activities % of companies whose EC sales represent: More than 5% of total sales 250 and over 0.00 2.9 IT activities % of companies whose EC sales represent: More than 10% of total sales Total 0.16 2.9 IT activities % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 0.17 2.9 IT activities % of companies whose EC sales represent: More than 10% of total sales 250 and over 0.00 2.9 IT activities % of companies whose EC sales represent: More than 50% of total sales Total 0.08 2.9 IT activities % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.09 2.9 IT activities % of companies whose EC sales represent: More than 50% of total sales 250 and over 0.00 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason: Company image Total 98.11 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 97.95 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 100.00 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 29.93 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 26.00 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 75.97 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 80.79 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 83.59 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 48.06 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 59.89 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 60.91 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 48.06 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 55.04 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 59.74 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 0.00 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 78.14 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 78.32 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 75.97 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 71.59 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 75.65 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 24.03 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 75.69 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 82.15 2.9 IT activities 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 0.00 2.9 IT activities 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 4.16 2.9 IT activities 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 2.46 2.9 IT activities 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 24.03 2.9 IT activities 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 71.73 2.9 IT activities 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 71.37 2.9 IT activities 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 75.97 2.9 IT activities 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 50.71 2.9 IT activities 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 50.61 2.9 IT activities 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 51.94 2.9 IT activities 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 45.67 2.9 IT activities 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 45.14 2.9 IT activities 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 51.94 2.9 IT activities 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 43.48 2.9 IT activities 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 47.19 2.9 IT activities 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 0.00 2.9 IT activities 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 63.50 2.9 IT activities 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 63.10 2.9 IT activities 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 69.17 2.9 IT activities 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 25.63 2.9 IT activities 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 26.08 2.9 IT activities 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 19.41 2.9 IT activities 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 32.68 2.9 IT activities 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 32.88 2.9 IT activities 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 29.81 2.9 IT activities 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 29.57 2.9 IT activities 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 29.40 2.9 IT activities 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 31.86 2.9 IT activities 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 13.54 2.9 IT activities 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 13.18 2.9 IT activities 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 18.56 2.10 Audiovisual services % of companies that have: Switchboard Total 86.03 2.10 Audiovisual services % of companies that have: Switchboard From 10 to 249 85.66 2.10 Audiovisual services % of companies that have: Switchboard 250 and over 94.52 2.10 Audiovisual services % of companies that have: Rented data transmission circuit Total 31.85 2.10 Audiovisual services % of companies that have: Rented data transmission circuit From 10 to 249 29.23 2.10 Audiovisual services % of companies that have: Rented data transmission circuit 250 and over 91.78 2.10 Audiovisual services % of companies that have: Mobile phones for company use Total 81.73 2.10 Audiovisual services % of companies that have: Mobile phones for company use From 10 to 249 81.17 2.10 Audiovisual services % of companies that have: Mobile phones for company use 250 and over 94.52 2.10 Audiovisual services % of companies that have: Voice mail services Total 16.00 2.10 Audiovisual services % of companies that have: Voice mail services From 10 to 249 14.73 2.10 Audiovisual services % of companies that have: Voice mail services 250 and over 45.21 2.10 Audiovisual services % of companies that have: Mailbox for faxes Total 25.11 2.10 Audiovisual services % of companies that have: Mailbox for faxes From 10 to 249 24.07 2.10 Audiovisual services % of companies that have: Mailbox for faxes 250 and over 48.86 2.10 Audiovisual services % of companies that have: Pager service Total 7.05 2.10 Audiovisual services % of companies that have: Pager service From 10 to 249 6.34 2.10 Audiovisual services % of companies that have: Pager service 250 and over 23.29 2.10 Audiovisual services % of companies that have: Mobile phones in closed user group (trunking) Total 10.84 2.10 Audiovisual services % of companies that have: Mobile phones in closed user group (trunking) From 10 to 249 9.70 2.10 Audiovisual services % of companies that have: Mobile phones in closed user group (trunking) 250 and over 36.99 2.10 Audiovisual services % of companies that have: Call Centre Total 8.44 2.10 Audiovisual services % of companies that have: Call Centre From 10 to 249 7.62 2.10 Audiovisual services % of companies that have: Call Centre 250 and over 27.40 2.10 Audiovisual services % of companies that have: Local Area Network (LAN) Total 48.88 2.10 Audiovisual services % of companies that have: Local Area Network (LAN) From 10 to 249 47.42 2.10 Audiovisual services % of companies that have: Local Area Network (LAN) 250 and over 82.19 2.10 Audiovisual services % of companies that have: Internet connection Total 95.68 2.10 Audiovisual services % of companies that have: Internet connection From 10 to 249 95.79 2.10 Audiovisual services % of companies that have: Internet connection 250 and over 93.15 2.10 Audiovisual services % of companies that have: Intranet Total 40.69 2.10 Audiovisual services % of companies that have: Intranet From 10 to 249 39.26 2.10 Audiovisual services % of companies that have: Intranet 250 and over 73.52 2.10 Audiovisual services % of companies that have: Extranet Total 14.16 2.10 Audiovisual services % of companies that have: Extranet From 10 to 249 12.61 2.10 Audiovisual services % of companies that have: Extranet 250 and over 49.77 2.10 Audiovisual services % of companies that have: Email Total 94.42 2.10 Audiovisual services % of companies that have: Email From 10 to 249 94.48 2.10 Audiovisual services % of companies that have: Email 250 and over 93.15 2.10 Audiovisual services % of employees that use PCs, work stations or terminals Total 69.23 2.10 Audiovisual services % of employees that use PCs, work stations or terminals From 10 to 249 60.61 2.10 Audiovisual services % of employees that use PCs, work stations or terminals 250 and over 76.28 2.10 Audiovisual services % of employees with Internet access Total 46.30 2.10 Audiovisual services % of employees with Internet access From 10 to 249 46.97 2.10 Audiovisual services % of employees with Internet access 250 and over 45.75 2.10 Audiovisual services % of employees with e-mail Total 48.48 2.10 Audiovisual services % of employees with e-mail From 10 to 249 49.98 2.10 Audiovisual services % of employees with e-mail 250 and over 47.26 2.10 Audiovisual services % of employees with access to company Intranet Total 37.87 2.10 Audiovisual services % of employees with access to company Intranet From 10 to 249 34.92 2.10 Audiovisual services % of employees with access to company Intranet 250 and over 40.28 2.10 Audiovisual services % of employees with access to company Extranet Total 12.54 2.10 Audiovisual services % of employees with access to company Extranet From 10 to 249 14.24 2.10 Audiovisual services % of employees with access to company Extranet 250 and over 11.16 2.10 Audiovisual services % of employees that carry out IT and telecommunications tasks Total 2.48 2.10 Audiovisual services % of employees that carry out IT and telecommunications tasks From 10 to 249 3.35 2.10 Audiovisual services % of employees that carry out IT and telecommunications tasks 250 and over 1.77 2.10 Audiovisual services % of company that believes obstacle to ICT use to be: High cost of ICT Total 27.87 2.10 Audiovisual services % of company that believes obstacle to ICT use to be: High cost of ICT From 10 to 249 27.41 2.10 Audiovisual services % of company that believes obstacle to ICT use to be: High cost of ICT 250 and over 38.36 2.10 Audiovisual services % of company that believes obstacle to ICT use to be: Staff has little or insufficient training Total 15.68 2.10 Audiovisual services % of company that believes obstacle to ICT use to be: Staff has little or insufficient training From 10 to 249 15.61 2.10 Audiovisual services % of company that believes obstacle to ICT use to be: Staff has little or insufficient training 250 and over 17.35 2.10 Audiovisual services % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit Total 21.97 2.10 Audiovisual services % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit From 10 to 249 22.29 2.10 Audiovisual services % of company that believes obstacle to ICT use to be: Lack of interest and /or benefit 250 and over 14.61 2.10 Audiovisual services % of company that believes obstacle to ICT use to be: Available technology and/or services not useful Total 26.62 2.10 Audiovisual services % of company that believes obstacle to ICT use to be: Available technology and/or services not useful From 10 to 249 27.12 2.10 Audiovisual services % of company that believes obstacle to ICT use to be: Available technology and/or services not useful 250 and over 15.07 2.10 Audiovisual services 1) % company with Internet connection that use it as product consumers for: Market research Total 62.64 2.10 Audiovisual services 1) % company with Internet connection that use it as product consumers for: Market research From 10 to 249 61.31 2.10 Audiovisual services 1) % company with Internet connection that use it as product consumers for: Market research 250 and over 94.12 2.10 Audiovisual services 1) % company with Internet connection that use it as product consumers for: Receiving digital products Total 36.02 2.10 Audiovisual services 1) % company with Internet connection that use it as product consumers for: Receiving digital products From 10 to 249 35.24 2.10 Audiovisual services 1) % company with Internet connection that use it as product consumers for: Receiving digital products 250 and over 54.41 2.10 Audiovisual services 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products Total 31.86 2.10 Audiovisual services 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products From 10 to 249 30.66 2.10 Audiovisual services 1) % company with Internet connection that use it as product consumers for: Receiving after-sales products 250 and over 60.29 2.10 Audiovisual services 1) % company with Internet connection that use it as product consumers for: Banking-finance services Total 70.96 2.10 Audiovisual services 1) % company with Internet connection that use it as product consumers for: Banking-finance services From 10 to 249 71.04 2.10 Audiovisual services 1) % company with Internet connection that use it as product consumers for: Banking-finance services 250 and over 69.12 2.10 Audiovisual services 2) % company with Internet connection that believe obstacle to its use to be: Security problems Total 64.94 2.10 Audiovisual services 2) % company with Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 64.11 2.10 Audiovisual services 2) % company with Internet connection that believe obstacle to its use to be: Security problems 250 and over 84.31 2.10 Audiovisual services 2) % company with Internet connection that believe obstacle to its use to be: High cost Total 22.06 2.10 Audiovisual services 2) % company with Internet connection that believe obstacle to its use to be: High cost From 10 to 249 21.58 2.10 Audiovisual services 2) % company with Internet connection that believe obstacle to its use to be: High cost 250 and over 33.33 2.10 Audiovisual services 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 22.28 2.10 Audiovisual services 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 22.81 2.10 Audiovisual services 2) % company with Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 9.80 2.10 Audiovisual services 3) % company without Internet connection that believe obstacle to its use to be: Security problems Total 71.20 2.10 Audiovisual services 3) % company without Internet connection that believe obstacle to its use to be: Security problems From 10 to 249 69.16 2.10 Audiovisual services 3) % company without Internet connection that believe obstacle to its use to be: Security problems 250 and over 100.00 2.10 Audiovisual services 3) % company without Internet connection that believe obstacle to its use to be: High cost Total 22.58 2.10 Audiovisual services 3) % company without Internet connection that believe obstacle to its use to be: High cost From 10 to 249 24.18 2.10 Audiovisual services 3) % company without Internet connection that believe obstacle to its use to be: High cost 250 and over 0.00 2.10 Audiovisual services 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit Total 4.42 2.10 Audiovisual services 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit From 10 to 249 4.73 2.10 Audiovisual services 3) % company without Internet connection that believe obstacle to its use to be: Lack of interest and/or benefit 250 and over 0.00 2.10 Audiovisual services 4)% Companies with web page of total companies Total 61.33 2.10 Audiovisual services 4)% Companies with web page of total companies From 10 to 249 60.18 2.10 Audiovisual services 4)% Companies with web page of total companies 250 and over 87.67 2.10 Audiovisual services 4)% Companies with web page translated into other languages of total companies Total 22.94 2.10 Audiovisual services 4)% Companies with web page translated into other languages of total companies From 10 to 249 22.50 2.10 Audiovisual services 4)% Companies with web page translated into other languages of total companies 250 and over 32.88 2.10 Audiovisual services 4)% Companies with web page access for people with disabilities of total companies Total 6.97 2.10 Audiovisual services 4)% Companies with web page access for people with disabilities of total companies From 10 to 249 6.77 2.10 Audiovisual services 4)% Companies with web page access for people with disabilities of total companies 250 and over 11.42 2.10 Audiovisual services 5)% companies with web page that use Internet as product supplier for: Marketing products Total 57.87 2.10 Audiovisual services 5)% companies with web page that use Internet as product supplier for: Marketing products From 10 to 249 58.27 2.10 Audiovisual services 5)% companies with web page that use Internet as product supplier for: Marketing products 250 and over 51.56 2.10 Audiovisual services 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices Total 45.94 2.10 Audiovisual services 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices From 10 to 249 45.78 2.10 Audiovisual services 5)% companies with web page that use Internet as product supplier for: Accessing catalogues, prices 250 and over 48.44 2.10 Audiovisual services 5)% companies with web page that use Internet as product supplier for: Distributing digital products Total 7.72 2.10 Audiovisual services 5)% companies with web page that use Internet as product supplier for: Distributing digital products From 10 to 249 7.35 2.10 Audiovisual services 5)% companies with web page that use Internet as product supplier for: Distributing digital products 250 and over 13.54 2.10 Audiovisual services 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services Total 7.58 2.10 Audiovisual services 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services From 10 to 249 6.87 2.10 Audiovisual services 5)% companies with web page that use Internet as product supplier for: Supplying post-sales services 250 and over 18.75 2.10 Audiovisual services 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services Total 1.27 2.10 Audiovisual services 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services From 10 to 249 0.89 2.10 Audiovisual services 5)% companies with web page that use Internet as product supplier for: Supplying mobile Internet services 250 and over 7.29 2.10 Audiovisual services % of companies that buy via: E-commerce Total 12.44 2.10 Audiovisual services % of companies that buy via: E-commerce From 10 to 249 11.75 2.10 Audiovisual services % of companies that buy via: E-commerce 250 and over 28.31 2.10 Audiovisual services % of companies that buy via: Internet Total 12.44 2.10 Audiovisual services % of companies that buy via: Internet From 10 to 249 11.75 2.10 Audiovisual services % of companies that buy via: Internet 250 and over 28.31 2.10 Audiovisual services % of companies that buy via: EDI Total 0.40 2.10 Audiovisual services % of companies that buy via: EDI From 10 to 249 0.42 2.10 Audiovisual services % of companies that buy via: EDI 250 and over 0.00 2.10 Audiovisual services % of companies that buy via: Other networks Total 0.00 2.10 Audiovisual services % of companies that buy via: Other networks From 10 to 249 0.00 2.10 Audiovisual services % of companies that buy via: Other networks 250 and over 0.00 2.10 Audiovisual services % of companies that have paid on-line for their Internet purchases Total 90.94 2.10 Audiovisual services % of companies that have paid on-line for their Internet purchases From 10 to 249 92.02 2.10 Audiovisual services % of companies that have paid on-line for their Internet purchases 250 and over 80.65 2.10 Audiovisual services % of companies that have bought in marketplaces on the Internet Total 40.96 2.10 Audiovisual services % of companies that have bought in marketplaces on the Internet From 10 to 249 41.20 2.10 Audiovisual services % of companies that have bought in marketplaces on the Internet 250 and over 38.71 2.10 Audiovisual services Purchases via EC: % of EC purchases of the total of product purchases Total 0.03 2.10 Audiovisual services Purchases via EC: % of EC purchases of the total of product purchases From 10 to 249 0.06 2.10 Audiovisual services Purchases via EC: % of EC purchases of the total of product purchases 250 and over 0.02 2.10 Audiovisual services Purchases via EC: Percentage distribution of EC purchases by type of network: Internet Total 99.46 2.10 Audiovisual services Purchases via EC: Percentage distribution of EC purchases by type of network: Internet From 10 to 249 99.05 2.10 Audiovisual services Purchases via EC: Percentage distribution of EC purchases by type of network: Internet 250 and over 100.00 2.10 Audiovisual services Purchases via EC: Percentage distribution of EC purchases by type of network: EDI Total 0.54 2.10 Audiovisual services Purchases via EC: Percentage distribution of EC purchases by type of network: EDI From 10 to 249 0.95 2.10 Audiovisual services Purchases via EC: Percentage distribution of EC purchases by type of network: EDI 250 and over 0.00 2.10 Audiovisual services Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks Total 0.00 2.10 Audiovisual services Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks From 10 to 249 0.00 2.10 Audiovisual services Purchases via EC: Percentage distribution of EC purchases by type of network: Other networks 250 and over 0.00 2.10 Audiovisual services Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain Total 47.21 2.10 Audiovisual services Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain From 10 to 249 81.37 2.10 Audiovisual services Purchases via EC: Percentage distribution of Internet purchases by origin:- Spain 250 and over 2.22 2.10 Audiovisual services Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries Total 2.80 2.10 Audiovisual services Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries From 10 to 249 4.92 2.10 Audiovisual services Purchases via EC: Percentage distribution of Internet purchases by origin:- Other EU countries 250 and over 0.01 2.10 Audiovisual services Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries Total 49.99 2.10 Audiovisual services Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries From 10 to 249 13.72 2.10 Audiovisual services Purchases via EC: Percentage distribution of Internet purchases by origin:- Other countries 250 and over 97.77 2.10 Audiovisual services % of companies whose EC purchases represent: More than 0% of their total purchases Total 12.44 2.10 Audiovisual services % of companies whose EC purchases represent: More than 0% of their total purchases From 10 to 249 11.75 2.10 Audiovisual services % of companies whose EC purchases represent: More than 0% of their total purchases 250 and over 28.31 2.10 Audiovisual services % of companies whose EC purchases represent: More than 1% of their total purchases Total 6.12 2.10 Audiovisual services % of companies whose EC purchases represent: More than 1% of their total purchases From 10 to 249 6.39 2.10 Audiovisual services % of companies whose EC purchases represent: More than 1% of their total purchases 250 and over 0.00 2.10 Audiovisual services % of companies whose EC purchases represent: More than 5% of their total purchases Total 2.30 2.10 Audiovisual services % of companies whose EC purchases represent: More than 5% of their total purchases From 10 to 249 2.40 2.10 Audiovisual services % of companies whose EC purchases represent: More than 5% of their total purchases 250 and over 0.00 2.10 Audiovisual services % of companies whose EC purchases represent: More than 10% of their total purchases Total 2.30 2.10 Audiovisual services % of companies whose EC purchases represent: More than 10% of their total purchases From 10 to 249 2.40 2.10 Audiovisual services % of companies whose EC purchases represent: More than 10% of their total purchases 250 and over 0.00 2.10 Audiovisual services % of companies whose EC purchases represent: More than 50% of their total purchases Total 2.30 2.10 Audiovisual services % of companies whose EC purchases represent: More than 50% of their total purchases From 10 to 249 2.40 2.10 Audiovisual services % of companies whose EC purchases represent: More than 50% of their total purchases 250 and over 0.00 2.10 Audiovisual services 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs Total 27.71 2.10 Audiovisual services 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs From 10 to 249 25.37 2.10 Audiovisual services 7)% companies that buy on Internet according to benefits received when buying: Reduction in transaction costs 250 and over 50.00 2.10 Audiovisual services 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices Total 67.86 2.10 Audiovisual services 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices From 10 to 249 72.95 2.10 Audiovisual services 7)% companies that buy on Internet according to benefits received when buying: Reduction in prices 250 and over 19.35 2.10 Audiovisual services 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers Total 65.09 2.10 Audiovisual services 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers From 10 to 249 65.48 2.10 Audiovisual services 7)% companies that buy on Internet according to benefits received when buying: Better access to suppliers 250 and over 61.29 2.10 Audiovisual services 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories Total 2.45 2.10 Audiovisual services 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories From 10 to 249 2.71 2.10 Audiovisual services 7)% companies that buy on Internet according to benefits received when buying: Reduction in inventories 250 and over 0.00 2.10 Audiovisual services 7)% companies that buy on Internet according to benefits received when buying: Quicker business Total 71.31 2.10 Audiovisual services 7)% companies that buy on Internet according to benefits received when buying: Quicker business From 10 to 249 68.30 2.10 Audiovisual services 7)% companies that buy on Internet according to benefits received when buying: Quicker business 250 and over 100.00 2.10 Audiovisual services % of companies that sell via: E-commerce Total 6.35 2.10 Audiovisual services % of companies that sell via: E-commerce From 10 to 249 5.44 2.10 Audiovisual services % of companies that sell via: E-commerce 250 and over 27.40 2.10 Audiovisual services % of companies that sell via: Internet Total 6.12 2.10 Audiovisual services % of companies that sell via: Internet From 10 to 249 5.44 2.10 Audiovisual services % of companies that sell via: Internet 250 and over 21.92 2.10 Audiovisual services % of companies that sell via: EDI Total 0.00 2.10 Audiovisual services % of companies that sell via: EDI From 10 to 249 0.00 2.10 Audiovisual services % of companies that sell via: EDI 250 and over 0.00 2.10 Audiovisual services % of companies that sell via: Other networks Total 0.23 2.10 Audiovisual services % of companies that sell via: Other networks From 10 to 249 0.00 2.10 Audiovisual services % of companies that sell via: Other networks 250 and over 5.48 2.10 Audiovisual services 8)% companies that have received on-line payments for Internet sales Total 69.49 2.10 Audiovisual services 8)% companies that have received on-line payments for Internet sales From 10 to 249 70.72 2.10 Audiovisual services 8)% companies that have received on-line payments for Internet sales 250 and over 62.50 2.10 Audiovisual services 8)% companies that make sales in marketplaces on the Internet Total 3.74 2.10 Audiovisual services 8)% companies that make sales in marketplaces on the Internet From 10 to 249 4.39 2.10 Audiovisual services 8)% companies that make sales in marketplaces on the Internet 250 and over 0.00 2.10 Audiovisual services Sales via EC: % of EC sales of the total product sales Total 0.24 2.10 Audiovisual services Sales via EC: % of EC sales of the total product sales From 10 to 249 0.46 2.10 Audiovisual services Sales via EC: % of EC sales of the total product sales 250 and over 0.09 2.10 Audiovisual services Sales via EC: Percentage distribution of EC sales by type of network:- Internet Total 97.78 2.10 Audiovisual services Sales via EC: Percentage distribution of EC sales by type of network:- Internet From 10 to 249 100.00 2.10 Audiovisual services Sales via EC: Percentage distribution of EC sales by type of network:- Internet 250 and over 89.87 2.10 Audiovisual services Sales via EC: Percentage distribution of EC sales by type of network:- EDI Total 0.00 2.10 Audiovisual services Sales via EC: Percentage distribution of EC sales by type of network:- EDI From 10 to 249 0.00 2.10 Audiovisual services Sales via EC: Percentage distribution of EC sales by type of network:- EDI 250 and over 0.00 2.10 Audiovisual services Sales via EC: Percentage distribution of EC sales by type of network:- Other networks Total 2.22 2.10 Audiovisual services Sales via EC: Percentage distribution of EC sales by type of network:- Other networks From 10 to 249 0.00 2.10 Audiovisual services Sales via EC: Percentage distribution of EC sales by type of network:- Other networks 250 and over 10.13 2.10 Audiovisual services Sales via EC: Percentage distribution of Internet sales by destination:- Spain Total 41.32 2.10 Audiovisual services Sales via EC: Percentage distribution of Internet sales by destination:- Spain From 10 to 249 26.54 2.10 Audiovisual services Sales via EC: Percentage distribution of Internet sales by destination:- Spain 250 and over 100.00 2.10 Audiovisual services Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries Total 15.33 2.10 Audiovisual services Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries From 10 to 249 19.19 2.10 Audiovisual services Sales via EC: Percentage distribution of Internet sales by destination:- Other EU countries 250 and over 0.00 2.10 Audiovisual services Sales via EC: Percentage distribution of Internet sales by destination:- Other countries Total 43.35 2.10 Audiovisual services Sales via EC: Percentage distribution of Internet sales by destination:- Other countries From 10 to 249 54.27 2.10 Audiovisual services Sales via EC: Percentage distribution of Internet sales by destination:- Other countries 250 and over 0.00 2.10 Audiovisual services % of companies whose EC sales represent: More than 0% of total sales Total 6.35 2.10 Audiovisual services % of companies whose EC sales represent: More than 0% of total sales From 10 to 249 5.44 2.10 Audiovisual services % of companies whose EC sales represent: More than 0% of total sales 250 and over 27.40 2.10 Audiovisual services % of companies whose EC sales represent: More than 1% of total sales Total 3.14 2.10 Audiovisual services % of companies whose EC sales represent: More than 1% of total sales From 10 to 249 3.04 2.10 Audiovisual services % of companies whose EC sales represent: More than 1% of total sales 250 and over 5.48 2.10 Audiovisual services % of companies whose EC sales represent: More than 5% of total sales Total 0.31 2.10 Audiovisual services % of companies whose EC sales represent: More than 5% of total sales From 10 to 249 0.32 2.10 Audiovisual services % of companies whose EC sales represent: More than 5% of total sales 250 and over 0.00 2.10 Audiovisual services % of companies whose EC sales represent: More than 10% of total sales Total 0.31 2.10 Audiovisual services % of companies whose EC sales represent: More than 10% of total sales From 10 to 249 0.32 2.10 Audiovisual services % of companies whose EC sales represent: More than 10% of total sales 250 and over 0.00 2.10 Audiovisual services % of companies whose EC sales represent: More than 50% of total sales Total 0.00 2.10 Audiovisual services % of companies whose EC sales represent: More than 50% of total sales From 10 to 249 0.00 2.10 Audiovisual services % of companies whose EC sales represent: More than 50% of total sales 250 and over 0.00 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason: Company image Total 87.55 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason: Company image From 10 to 249 89.75 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason: Company image 250 and over 75.00 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs Total 34.37 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs From 10 to 249 40.41 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason: Reduction in business costs 250 and over 0.00 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process Total 34.99 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process From 10 to 249 38.94 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason to be: Speeding up business process 250 and over 12.50 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality Total 47.40 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality From 10 to 249 44.75 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason to be: Improvement in service quality 250 and over 62.50 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients Total 81.94 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients From 10 to 249 85.36 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason: Attracting new clients 250 and over 62.50 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services Total 53.17 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services From 10 to 249 58.12 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason to be: Dissemination of new goods or services 250 and over 25.00 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors Total 68.12 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors From 10 to 249 69.11 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason to be: Keeping up with competitors 250 and over 62.50 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion Total 56.91 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion From 10 to 249 60.32 2.10 Audiovisual services 9)% of companies that sell on Internet and believe imp. reason to be: Market expansion 250 and over 37.50 2.10 Audiovisual services 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet Total 7.47 2.10 Audiovisual services 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 6.59 2.10 Audiovisual services 10)% of companies that sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 12.50 2.10 Audiovisual services 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC Total 31.75 2.10 Audiovisual services 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 35.14 2.10 Audiovisual services 10)% of companies that sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 12.50 2.10 Audiovisual services 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments Total 45.58 2.10 Audiovisual services 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 47.00 2.10 Audiovisual services 10)% of companies that sell on Internet and believe obstacle to be: Security problems with payments 250 and over 37.50 2.10 Audiovisual services 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 28.77 2.10 Audiovisual services 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 33.82 2.10 Audiovisual services 10)% of companies that sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 0.00 2.10 Audiovisual services 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems Total 5.60 2.10 Audiovisual services 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 2.20 2.10 Audiovisual services 10)% of companies that sell on Internet and believe obstacle to be: Logistical problems 250 and over 25.00 2.10 Audiovisual services 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet Total 58.43 2.10 Audiovisual services 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet From 10 to 249 58.54 2.10 Audiovisual services 11)% of companies that do not sell on Internet and believe obstacle to be: Not able to sell on Internet 250 and over 55.56 2.10 Audiovisual services 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC Total 35.26 2.10 Audiovisual services 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC From 10 to 249 35.88 2.10 Audiovisual services 11)% of companies that do not sell on Internet and believe obstacle to be: Clients not ready to use EC 250 and over 18.13 2.10 Audiovisual services 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments Total 34.03 2.10 Audiovisual services 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments From 10 to 249 33.79 2.10 Audiovisual services 11)% of companies that do not sell on Internet and believe obstacle to be: Security problems with payments 250 and over 40.94 2.10 Audiovisual services 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees Total 37.93 2.10 Audiovisual services 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees From 10 to 249 38.08 2.10 Audiovisual services 11)% of companies that do not sell on Internet and believe obstacle to be: Uncertainty over costs, deliveries, guarantees 250 and over 33.92 2.10 Audiovisual services 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems Total 18.68 2.10 Audiovisual services 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems From 10 to 249 18.60 2.10 Audiovisual services 11)% of companies that do not sell on Internet and believe obstacle to be: Logistical problems 250 and over 21.05