Activity group (except NACE 56, 64-66 and 95.1) Main variables Company size Total Total Companies 1.1 % of companies that had computers Total 99.2 Total Companies 1.1 % of companies that had computers 10 to 49 99.1 Total Companies 1.1 % of companies that had computers 50 to 249 99.6 Total Companies 1.1 % of companies that had computers 250 and over 99.8 Total Companies 1.2 %of companies that had Local Area Network (LAN) Total 86.7 Total Companies 1.2 %of companies that had Local Area Network (LAN) 10 to 49 84.8 Total Companies 1.2 %of companies that had Local Area Network (LAN) 50 to 249 95.8 Total Companies 1.2 %of companies that had Local Area Network (LAN) 250 and over 98.0 Total Companies 1.3 % of companies that had a wireless Local Area Network Total 61.7 Total Companies 1.3 % of companies that had a wireless Local Area Network 10 to 49 58.5 Total Companies 1.3 % of companies that had a wireless Local Area Network 50 to 249 77.3 Total Companies 1.3 % of companies that had a wireless Local Area Network 250 and over 85.2 Total Companies 1.4 % of companies that had an Internet connection Total 98.4 Total Companies 1.4 % of companies that had an Internet connection 10 to 49 98.2 Total Companies 1.4 % of companies that had an Internet connection 50 to 249 99.5 Total Companies 1.4 % of companies that had an Internet connection 250 and over 99.8 Total Companies 1.5 % companies that had Mobile telephony Total 96.0 Total Companies 1.5 % companies that had Mobile telephony 10 to 49 95.6 Total Companies 1.5 % companies that had Mobile telephony 50 to 249 98.4 Total Companies 1.5 % companies that had Mobile telephony 250 and over 99.3 Total Companies 2.1 % Personnel that use computers for business purposes Total 59.3 Total Companies 2.1 % Personnel that use computers for business purposes 10 to 49 55.1 Total Companies 2.1 % Personnel that use computers for business purposes 50 to 249 58.1 Total Companies 2.1 % Personnel that use computers for business purposes 250 and over 62.3 Total Companies 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 50.1 Total Companies 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 50.6 Total Companies 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 51.2 Total Companies 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 49.3 Total Companies 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 22.6 Total Companies 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 20.8 Total Companies 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 23.0 Total Companies 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 23.4 Total Companies 3 % of companies that used some type of open source software Total 85.3 Total Companies 3 % of companies that used some type of open source software 10 to 49 85.0 Total Companies 3 % of companies that used some type of open source software 50 to 249 86.7 Total Companies 3 % of companies that used some type of open source software 250 and over 88.3 Total Companies 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 38.0 Total Companies 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 36.4 Total Companies 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 44.5 Total Companies 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 57.1 Total Companies 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 80.6 Total Companies 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 80.3 Total Companies 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 82.3 Total Companies 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 81.1 Total Companies 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 59.9 Total Companies 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 60.6 Total Companies 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 56.6 Total Companies 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 53.1 Total Companies 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 27.8 Total Companies 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 25.5 Total Companies 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 37.4 Total Companies 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 54.6 Total Companies 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 22.1 Total Companies 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 19.8 Total Companies 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 32.5 Total Companies 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 42.4 Total Companies 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 33.8 Total Companies 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 32.8 Total Companies 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 37.9 Total Companies 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 45.5 Total Companies 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 6.4 Total Companies 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 6.9 Total Companies 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 4.2 Total Companies 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 1.9 Total Companies 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 7.3 Total Companies 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 7.4 Total Companies 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 6.6 Total Companies 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 6.0 Total Companies 4.3 % of companies that do not use open source software due to market inertia Total 5.8 Total Companies 4.3 % of companies that do not use open source software due to market inertia 10 to 49 6.2 Total Companies 4.3 % of companies that do not use open source software due to market inertia 50 to 249 4.4 Total Companies 4.3 % of companies that do not use open source software due to market inertia 250 and over 2.8 Total Companies 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 4.7 Total Companies 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 4.9 Total Companies 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 4.0 Total Companies 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 3.4 Total Companies 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 5.8 Total Companies 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 6.2 Total Companies 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 3.7 Total Companies 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 2.5 Total Companies 4.6 % of companies that do not use open source software due to other reasons, Total 1.9 Total Companies 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 1.8 Total Companies 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 2.3 Total Companies 4.6 % of companies that do not use open source software due to other reasons, 250 and over 3.1 Total Companies 5.1 ICT experts: % of companies that hired ICT experts Total 26.5 Total Companies 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 20.9 Total Companies 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 52.0 Total Companies 5.1 ICT experts: % of companies that hired ICT experts 250 and over 75.5 Total Companies 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 22.4 Total Companies 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 18.4 Total Companies 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 39.7 Total Companies 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 62.3 Total Companies 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 55.0 Total Companies 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 47.7 Total Companies 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 67.7 Total Companies 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 82.5 Total Companies 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 81.8 Total Companies 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 83.2 Total Companies 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 78.3 Total Companies 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 80.2 Total Companies 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 12.4 Total Companies 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 10.3 Total Companies 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 20.3 Total Companies 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 36.5 Total Companies 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 1.8 Total Companies 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 1.4 Total Companies 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 3.4 Total Companies 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 6.4 Total Companies 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 29.8 Total Companies 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 25.6 Total Companies 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 49.5 Total Companies 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 64.0 Total Companies 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 59.7 Total Companies 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 62.9 Total Companies 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 44.8 Total Companies 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 31.6 Total Companies 6.3 % of companies whose office software support was mainly carried out by their own employees Total 44.8 Total Companies 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 41.6 Total Companies 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 60.1 Total Companies 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 69.7 Total Companies 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 43.6 Total Companies 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 45.8 Total Companies 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 33.7 Total Companies 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 25.1 Total Companies 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 18.0 Total Companies 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 15.4 Total Companies 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 29.4 Total Companies 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 43.0 Total Companies 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 51.6 Total Companies 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 51.2 Total Companies 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 54.8 Total Companies 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 47.7 Total Companies 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 20.6 Total Companies 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 17.4 Total Companies 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 35.3 Total Companies 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 50.4 Total Companies 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 53.0 Total Companies 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 53.6 Total Companies 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 51.2 Total Companies 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 41.3 Total Companies 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 15.3 Total Companies 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 13.2 Total Companies 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 25.1 Total Companies 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 34.4 Total Companies 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 49.5 Total Companies 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 49.2 Total Companies 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 51.8 Total Companies 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 46.1 Total Companies 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 15.5 Total Companies 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 13.3 Total Companies 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 25.4 Total Companies 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 37.5 Total Companies 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 47.5 Total Companies 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 47.5 Total Companies 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 48.4 Total Companies 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 42.8 Total Companies 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 27.2 Total Companies 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 23.9 Total Companies 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 42.8 Total Companies 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 56.1 Total Companies 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 57.6 Total Companies 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 59.8 Total Companies 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 48.3 Total Companies 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 36.7 Total Companies 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 99.7 Total Companies 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.6 Total Companies 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 99.9 Total Companies 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 Total Companies 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 95.7 Total Companies 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 95.3 Total Companies 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 97.2 Total Companies 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 99.3 Total Companies 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 81.2 Total Companies 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 81.9 Total Companies 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 76.8 Total Companies 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 82.2 Total Companies 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 30.1 Total Companies 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 25.8 Total Companies 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 47.9 Total Companies 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 72.2 Total Companies 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 5.4 Total Companies 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 3.7 Total Companies 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 11.2 Total Companies 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 29.2 Total Companies 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 80.7 Total Companies 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 78.4 Total Companies 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 91.7 Total Companies 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 96.3 Total Companies 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 60.9 Total Companies 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 57.5 Total Companies 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 76.3 Total Companies 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 88.8 Total Companies 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 72.8 Total Companies 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 70.0 Total Companies 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 86.8 Total Companies 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 93.0 Total Companies 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 25.3 Total Companies 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 23.0 Total Companies 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 35.1 Total Companies 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 49.0 Total Companies 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 1.6 Total Companies 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 1.8 Total Companies 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 0.4 Total Companies 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.2 Total Companies 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 36.5 Total Companies 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 37.5 Total Companies 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 33.0 Total Companies 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 21.8 Total Companies 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 28.5 Total Companies 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 28.7 Total Companies 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 27.7 Total Companies 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 26.4 Total Companies 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 14.8 Total Companies 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 14.2 Total Companies 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 16.6 Total Companies 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 22.6 Total Companies 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 14.4 Total Companies 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 13.1 Total Companies 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 19.6 Total Companies 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 28.3 Total Companies 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 63.8 Total Companies 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 59.7 Total Companies 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 83.9 Total Companies 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 92.2 Total Companies 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 44.9 Total Companies 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 39.9 Total Companies 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 68.1 Total Companies 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 85.2 Total Companies 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 57.5 Total Companies 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 53.2 Total Companies 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 78.8 Total Companies 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 88.5 Total Companies 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 61.6 Total Companies 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 57.3 Total Companies 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 83.1 Total Companies 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 92.1 Total Companies 11 % of companies that paid for advertising on the Internet Total 27.4 Total Companies 11 % of companies that paid for advertising on the Internet 10 to 49 26.4 Total Companies 11 % of companies that paid for advertising on the Internet 50 to 249 32.2 Total Companies 11 % of companies that paid for advertising on the Internet 250 and over 35.0 Total Companies 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 93.0 Total Companies 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 92.0 Total Companies 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 97.7 Total Companies 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 99.0 Total Companies 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 82.8 Total Companies 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 81.0 Total Companies 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 91.5 Total Companies 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 96.8 Total Companies 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 83.2 Total Companies 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 81.4 Total Companies 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 92.0 Total Companies 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 96.6 Total Companies 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 75.0 Total Companies 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 72.3 Total Companies 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 87.3 Total Companies 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 94.6 Total Companies 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 79.2 Total Companies 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 77.0 Total Companies 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 90.3 Total Companies 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 95.1 Total Companies 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 62.3 Total Companies 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 58.8 Total Companies 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 78.5 Total Companies 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 89.9 Total Companies 13 % of companies with an Internet connection and website/page(3) Total 76.6 Total Companies 13 % of companies with an Internet connection and website/page(3) 10 to 49 74.0 Total Companies 13 % of companies with an Internet connection and website/page(3) 50 to 249 89.4 Total Companies 13 % of companies with an Internet connection and website/page(3) 250 and over 95.3 Total Companies 14.1 Services available on the website Company introduction(4) Total 89.6 Total Companies 14.1 Services available on the website Company introduction(4) 10 to 49 88.6 Total Companies 14.1 Services available on the website Company introduction(4) 50 to 249 93.2 Total Companies 14.1 Services available on the website Company introduction(4) 250 and over 96.4 Total Companies 14.2 Services available on the website: Execution of online bookings or orders (4) Total 18.1 Total Companies 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 17.3 Total Companies 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 20.9 Total Companies 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 24.7 Total Companies 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 51.6 Total Companies 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 50.8 Total Companies 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 55.0 Total Companies 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 55.8 Total Companies 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 8.0 Total Companies 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 7.4 Total Companies 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 10.2 Total Companies 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 13.4 Total Companies 14.5 Services available on the website: Online tracking of orders (4) Total 11.3 Total Companies 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 10.4 Total Companies 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 13.6 Total Companies 14.5 Services available on the website: Online tracking of orders (4) 250 and over 21.3 Total Companies 14.6 Services available on the website: Website customisation for regular users(4) Total 7.8 Total Companies 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 7.3 Total Companies 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 9.1 Total Companies 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 13.5 Total Companies 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 39.2 Total Companies 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 36.7 Total Companies 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 48.6 Total Companies 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 57.1 Total Companies 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 68.4 Total Companies 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 66.0 Total Companies 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 76.8 Total Companies 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 85.2 Total Companies 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 22.3 Total Companies 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 17.3 Total Companies 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 38.6 Total Companies 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 65.8 Total Companies 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 27.8 Total Companies 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 26.0 Total Companies 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 33.9 Total Companies 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 44.3 Total Companies 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 68.0 Total Companies 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 65.6 Total Companies 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 78.6 Total Companies 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 88.4 Total Companies 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 19.1 Total Companies 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 16.6 Total Companies 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 26.3 Total Companies 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 45.6 Total Companies 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 98.9 Total Companies 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 98.9 Total Companies 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 98.8 Total Companies 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 98.9 Total Companies 17 Social Media: % of companies that used Social Media (3) Total 39.3 Total Companies 17 Social Media: % of companies that used Social Media (3) 10 to 49 36.4 Total Companies 17 Social Media: % of companies that used Social Media (3) 50 to 249 52.1 Total Companies 17 Social Media: % of companies that used Social Media (3) 250 and over 65.5 Total Companies 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 94.4 Total Companies 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 94.7 Total Companies 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 93.3 Total Companies 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 94.3 Total Companies 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 43.1 Total Companies 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 39.5 Total Companies 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 53.6 Total Companies 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 64.0 Total Companies 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 40.1 Total Companies 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 35.7 Total Companies 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 53.8 Total Companies 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 62.0 Total Companies 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 10.0 Total Companies 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 8.6 Total Companies 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 12.7 Total Companies 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 23.2 Total Companies 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 73.1 Total Companies 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 71.4 Total Companies 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 78.8 Total Companies 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 79.7 Total Companies 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 55.7 Total Companies 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 53.4 Total Companies 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 62.8 Total Companies 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 67.1 Total Companies 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 32.3 Total Companies 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 30.6 Total Companies 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 38.4 Total Companies 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 37.4 Total Companies 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 25.3 Total Companies 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 23.5 Total Companies 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 30.6 Total Companies 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 34.0 Total Companies 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 24.8 Total Companies 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 20.9 Total Companies 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 35.2 Total Companies 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 50.6 Total Companies 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 26.4 Total Companies 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 24.3 Total Companies 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 31.0 Total Companies 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 42.7 Total Companies 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 41.5 Total Companies 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 40.0 Total Companies 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 45.3 Total Companies 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 51.0 Total Companies 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 47.3 Total Companies 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 48.5 Total Companies 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 43.8 Total Companies 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 40.4 Total Companies 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 3.9 Total Companies 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 4.0 Total Companies 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 4.0 Total Companies 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 2.0 Total Companies 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 15.4 Total Companies 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 12.8 Total Companies 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 26.9 Total Companies 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 40.9 Total Companies 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 70.6 Total Companies 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 73.3 Total Companies 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 66.6 Total Companies 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 57.4 Total Companies 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 29.1 Total Companies 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 28.4 Total Companies 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 30.2 Total Companies 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 33.1 Total Companies 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 56.5 Total Companies 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 57.3 Total Companies 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 53.5 Total Companies 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 58.5 Total Companies 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 63.6 Total Companies 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 63.9 Total Companies 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 62.8 Total Companies 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 63.8 Total Companies 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 22.9 Total Companies 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 24.1 Total Companies 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 19.9 Total Companies 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 20.6 Total Companies 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 27.0 Total Companies 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 26.5 Total Companies 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 27.5 Total Companies 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 31.0 Total Companies 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 25.6 Total Companies 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 25.1 Total Companies 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 25.9 Total Companies 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 28.9 Total Companies 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 67.1 Total Companies 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 65.0 Total Companies 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 71.8 Total Companies 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 72.9 Total Companies 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 50.0 Total Companies 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 49.9 Total Companies 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 48.0 Total Companies 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 57.2 Total Companies 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 37.0 Total Companies 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 31.9 Total Companies 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 61.1 Total Companies 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 79.3 Total Companies 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 36.5 Total Companies 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 33.3 Total Companies 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 52.0 Total Companies 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 61.4 Total Companies 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 34.8 Total Companies 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 31.7 Total Companies 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 49.7 Total Companies 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 59.5 Total Companies 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 27.9 Total Companies 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 25.1 Total Companies 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 40.9 Total Companies 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 51.7 Total Companies 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 17.3 Total Companies 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 15.6 Total Companies 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 23.8 Total Companies 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 38.0 Total Companies 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 63.6 Total Companies 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 61.5 Total Companies 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 69.4 Total Companies 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 73.7 Total Companies 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 70.9 Total Companies 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 68.2 Total Companies 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 77.5 Total Companies 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 86.0 Total Companies 28 ICT safety: % of companies with a defined ICT safety policy Total 37.0 Total Companies 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 33.3 Total Companies 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 54.0 Total Companies 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 69.8 Total Companies 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 90.8 Total Companies 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 89.9 Total Companies 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 93.2 Total Companies 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 94.7 Total Companies 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 81.9 Total Companies 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 81.5 Total Companies 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 82.7 Total Companies 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 85.5 Total Companies 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 68.3 Total Companies 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 65.9 Total Companies 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 74.5 Total Companies 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 80.6 Total Companies 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 65.8 Total Companies 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 65.7 Total Companies 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 65.0 Total Companies 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 69.9 Total Companies 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 20.7 Total Companies 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 21.1 Total Companies 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 19.7 Total Companies 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 17.2 Total Companies 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 13.6 Total Companies 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 13.2 Total Companies 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 15.3 Total Companies 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 12.8 Total Companies 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 72.1 Total Companies 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 71.0 Total Companies 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 77.0 Total Companies 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 81.3 Total Companies 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 14.5 Total Companies 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 11.7 Total Companies 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 25.8 Total Companies 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 40.4 Total Companies 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 3.8 Total Companies 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 3.0 Total Companies 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 7.0 Total Companies 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 11.5 Total Companies 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 63.0 Total Companies 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 62.8 Total Companies 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 63.8 Total Companies 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 66.3 Total Companies 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 92.9 Total Companies 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 93.1 Total Companies 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 92.2 Total Companies 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 90.4 Total Companies 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 32.3 Total Companies 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 33.7 Total Companies 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 26.8 Total Companies 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 20.6 Total Companies 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 16.0 Total Companies 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 15.1 Total Companies 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 19.2 Total Companies 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 30.0 Total Companies 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 1.7 Total Companies 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 1.3 Total Companies 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 3.1 Total Companies 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 7.9 Total Companies 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 67.6 Total Companies 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 67.0 Total Companies 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 71.1 Total Companies 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 69.3 Total Companies 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 2,889,017.2 Total Companies 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 646,716.7 Total Companies 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 530,894.3 Total Companies 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 1,711,406.2 Total Companies 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 2,647,149.0 Total Companies 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 430,810.8 Total Companies 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 649,973.2 Total Companies 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 1,566,365.0 Total Companies 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 3,944,374.5 Total Companies 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 407,971.4 Total Companies 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 1,181,468.0 Total Companies 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 2,354,935.1 Total Companies 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 1,111,548.3 Total Companies 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 124,952.9 Total Companies 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 307,887.5 Total Companies 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 678,707.9 1. Total Industry (NACE 10-39) 1.1 % of companies that had computers Total 98.5 1. Total Industry (NACE 10-39) 1.1 % of companies that had computers 10 to 49 98.3 1. Total Industry (NACE 10-39) 1.1 % of companies that had computers 50 to 249 99.4 1. Total Industry (NACE 10-39) 1.1 % of companies that had computers 250 and over 100.0 1. Total Industry (NACE 10-39) 1.2 %of companies that had Local Area Network (LAN) Total 85.8 1. Total Industry (NACE 10-39) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 82.9 1. Total Industry (NACE 10-39) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 97.7 1. Total Industry (NACE 10-39) 1.2 %of companies that had Local Area Network (LAN) 250 and over 99.9 1. Total Industry (NACE 10-39) 1.3 % of companies that had a wireless Local Area Network Total 60.6 1. Total Industry (NACE 10-39) 1.3 % of companies that had a wireless Local Area Network 10 to 49 55.7 1. Total Industry (NACE 10-39) 1.3 % of companies that had a wireless Local Area Network 50 to 249 79.2 1. Total Industry (NACE 10-39) 1.3 % of companies that had a wireless Local Area Network 250 and over 93.3 1. Total Industry (NACE 10-39) 1.4 % of companies that had an Internet connection Total 97.3 1. Total Industry (NACE 10-39) 1.4 % of companies that had an Internet connection 10 to 49 96.8 1. Total Industry (NACE 10-39) 1.4 % of companies that had an Internet connection 50 to 249 99.4 1. Total Industry (NACE 10-39) 1.4 % of companies that had an Internet connection 250 and over 100.0 1. Total Industry (NACE 10-39) 1.5 % companies that had Mobile telephony Total 94.9 1. Total Industry (NACE 10-39) 1.5 % companies that had Mobile telephony 10 to 49 93.9 1. Total Industry (NACE 10-39) 1.5 % companies that had Mobile telephony 50 to 249 99.4 1. Total Industry (NACE 10-39) 1.5 % companies that had Mobile telephony 250 and over 99.5 1. Total Industry (NACE 10-39) 2.1 % Personnel that use computers for business purposes Total 52.3 1. Total Industry (NACE 10-39) 2.1 % Personnel that use computers for business purposes 10 to 49 42.4 1. Total Industry (NACE 10-39) 2.1 % Personnel that use computers for business purposes 50 to 249 53.2 1. Total Industry (NACE 10-39) 2.1 % Personnel that use computers for business purposes 250 and over 57.6 1. Total Industry (NACE 10-39) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 43.3 1. Total Industry (NACE 10-39) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 37.6 1. Total Industry (NACE 10-39) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 43.7 1. Total Industry (NACE 10-39) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 46.4 1. Total Industry (NACE 10-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 21.9 1. Total Industry (NACE 10-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 15.8 1. Total Industry (NACE 10-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 20.3 1. Total Industry (NACE 10-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 26.5 1. Total Industry (NACE 10-39) 3 % of companies that used some type of open source software Total 82.9 1. Total Industry (NACE 10-39) 3 % of companies that used some type of open source software 10 to 49 82.2 1. Total Industry (NACE 10-39) 3 % of companies that used some type of open source software 50 to 249 86.1 1. Total Industry (NACE 10-39) 3 % of companies that used some type of open source software 250 and over 86.9 1. Total Industry (NACE 10-39) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 35.6 1. Total Industry (NACE 10-39) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 33.5 1. Total Industry (NACE 10-39) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 42.2 1. Total Industry (NACE 10-39) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 56.3 1. Total Industry (NACE 10-39) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 77.9 1. Total Industry (NACE 10-39) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 77.3 1. Total Industry (NACE 10-39) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 81.5 1. Total Industry (NACE 10-39) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 76.9 1. Total Industry (NACE 10-39) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 57.6 1. Total Industry (NACE 10-39) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 59.2 1. Total Industry (NACE 10-39) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 52.6 1. Total Industry (NACE 10-39) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 43.8 1. Total Industry (NACE 10-39) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 22.7 1. Total Industry (NACE 10-39) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 19.2 1. Total Industry (NACE 10-39) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 34.5 1. Total Industry (NACE 10-39) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 51.9 1. Total Industry (NACE 10-39) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 21.6 1. Total Industry (NACE 10-39) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 18.7 1. Total Industry (NACE 10-39) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 33.7 1. Total Industry (NACE 10-39) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 35.0 1. Total Industry (NACE 10-39) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 29.6 1. Total Industry (NACE 10-39) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 28.4 1. Total Industry (NACE 10-39) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 33.9 1. Total Industry (NACE 10-39) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 39.7 1. Total Industry (NACE 10-39) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 7.0 1. Total Industry (NACE 10-39) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 7.8 1. Total Industry (NACE 10-39) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 3.8 1. Total Industry (NACE 10-39) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 1.7 1. Total Industry (NACE 10-39) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 8.3 1. Total Industry (NACE 10-39) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 8.6 1. Total Industry (NACE 10-39) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 6.9 1. Total Industry (NACE 10-39) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 8.1 1. Total Industry (NACE 10-39) 4.3 % of companies that do not use open source software due to market inertia Total 5.3 1. Total Industry (NACE 10-39) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 5.5 1. Total Industry (NACE 10-39) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 4.3 1. Total Industry (NACE 10-39) 4.3 % of companies that do not use open source software due to market inertia 250 and over 3.5 1. Total Industry (NACE 10-39) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 5.7 1. Total Industry (NACE 10-39) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 6.1 1. Total Industry (NACE 10-39) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 3.7 1. Total Industry (NACE 10-39) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 4.9 1. Total Industry (NACE 10-39) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 6.7 1. Total Industry (NACE 10-39) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 7.5 1. Total Industry (NACE 10-39) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 3.3 1. Total Industry (NACE 10-39) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 3.6 1. Total Industry (NACE 10-39) 4.6 % of companies that do not use open source software due to other reasons, Total 2.5 1. Total Industry (NACE 10-39) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 2.3 1. Total Industry (NACE 10-39) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 2.8 1. Total Industry (NACE 10-39) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 5.3 1. Total Industry (NACE 10-39) 5.1 ICT experts: % of companies that hired ICT experts Total 26.1 1. Total Industry (NACE 10-39) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 18.3 1. Total Industry (NACE 10-39) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 54.0 1. Total Industry (NACE 10-39) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 87.2 1. Total Industry (NACE 10-39) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 21.4 1. Total Industry (NACE 10-39) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 15.4 1. Total Industry (NACE 10-39) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 40.7 1. Total Industry (NACE 10-39) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 75.9 1. Total Industry (NACE 10-39) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 53.6 1. Total Industry (NACE 10-39) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 40.4 1. Total Industry (NACE 10-39) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 67.9 1. Total Industry (NACE 10-39) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 83.9 1. Total Industry (NACE 10-39) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 84.8 1. Total Industry (NACE 10-39) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 89.2 1. Total Industry (NACE 10-39) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 77.1 1. Total Industry (NACE 10-39) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 82.3 1. Total Industry (NACE 10-39) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 10.0 1. Total Industry (NACE 10-39) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 7.1 1. Total Industry (NACE 10-39) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 19.5 1. Total Industry (NACE 10-39) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 35.3 1. Total Industry (NACE 10-39) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 1.0 1. Total Industry (NACE 10-39) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 0.5 1. Total Industry (NACE 10-39) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 1.9 1. Total Industry (NACE 10-39) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 6.9 1. Total Industry (NACE 10-39) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 29.3 1. Total Industry (NACE 10-39) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 23.5 1. Total Industry (NACE 10-39) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 50.7 1. Total Industry (NACE 10-39) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 70.3 1. Total Industry (NACE 10-39) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 59.0 1. Total Industry (NACE 10-39) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 62.9 1. Total Industry (NACE 10-39) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 45.5 1. Total Industry (NACE 10-39) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 27.6 1. Total Industry (NACE 10-39) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 46.0 1. Total Industry (NACE 10-39) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 41.2 1. Total Industry (NACE 10-39) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 64.5 1. Total Industry (NACE 10-39) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 76.1 1. Total Industry (NACE 10-39) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 40.6 1. Total Industry (NACE 10-39) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 43.3 1. Total Industry (NACE 10-39) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 30.9 1. Total Industry (NACE 10-39) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 21.4 1. Total Industry (NACE 10-39) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 16.1 1. Total Industry (NACE 10-39) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 11.9 1. Total Industry (NACE 10-39) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 30.9 1. Total Industry (NACE 10-39) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 49.8 1. Total Industry (NACE 10-39) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 54.7 1. Total Industry (NACE 10-39) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 54.4 1. Total Industry (NACE 10-39) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 58.6 1. Total Industry (NACE 10-39) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 44.7 1. Total Industry (NACE 10-39) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 19.7 1. Total Industry (NACE 10-39) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 14.9 1. Total Industry (NACE 10-39) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 36.0 1. Total Industry (NACE 10-39) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 59.8 1. Total Industry (NACE 10-39) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 54.2 1. Total Industry (NACE 10-39) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 54.8 1. Total Industry (NACE 10-39) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 54.6 1. Total Industry (NACE 10-39) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 36.0 1. Total Industry (NACE 10-39) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 13.0 1. Total Industry (NACE 10-39) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 11.0 1. Total Industry (NACE 10-39) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 20.1 1. Total Industry (NACE 10-39) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 29.2 1. Total Industry (NACE 10-39) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 50.2 1. Total Industry (NACE 10-39) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 49.3 1. Total Industry (NACE 10-39) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 54.3 1. Total Industry (NACE 10-39) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 51.6 1. Total Industry (NACE 10-39) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 14.0 1. Total Industry (NACE 10-39) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 11.9 1. Total Industry (NACE 10-39) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 20.9 1. Total Industry (NACE 10-39) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 33.7 1. Total Industry (NACE 10-39) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 47.4 1. Total Industry (NACE 10-39) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 47.0 1. Total Industry (NACE 10-39) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 49.4 1. Total Industry (NACE 10-39) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 47.1 1. Total Industry (NACE 10-39) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 26.6 1. Total Industry (NACE 10-39) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 22.2 1. Total Industry (NACE 10-39) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 41.6 1. Total Industry (NACE 10-39) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 61.8 1. Total Industry (NACE 10-39) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 57.4 1. Total Industry (NACE 10-39) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 59.7 1. Total Industry (NACE 10-39) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 50.7 1. Total Industry (NACE 10-39) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 32.1 1. Total Industry (NACE 10-39) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 99.5 1. Total Industry (NACE 10-39) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.4 1. Total Industry (NACE 10-39) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 1. Total Industry (NACE 10-39) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 1. Total Industry (NACE 10-39) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 94.9 1. Total Industry (NACE 10-39) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 94.4 1. Total Industry (NACE 10-39) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 96.9 1. Total Industry (NACE 10-39) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 99.0 1. Total Industry (NACE 10-39) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 84.8 1. Total Industry (NACE 10-39) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 85.8 1. Total Industry (NACE 10-39) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 79.8 1. Total Industry (NACE 10-39) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 82.6 1. Total Industry (NACE 10-39) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 22.5 1. Total Industry (NACE 10-39) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 16.4 1. Total Industry (NACE 10-39) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 41.8 1. Total Industry (NACE 10-39) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 75.7 1. Total Industry (NACE 10-39) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 5.6 1. Total Industry (NACE 10-39) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 3.3 1. Total Industry (NACE 10-39) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 11.2 1. Total Industry (NACE 10-39) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 35.0 1. Total Industry (NACE 10-39) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 81.1 1. Total Industry (NACE 10-39) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 77.7 1. Total Industry (NACE 10-39) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 94.8 1. Total Industry (NACE 10-39) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 98.2 1. Total Industry (NACE 10-39) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 60.6 1. Total Industry (NACE 10-39) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 55.8 1. Total Industry (NACE 10-39) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 78.1 1. Total Industry (NACE 10-39) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 92.5 1. Total Industry (NACE 10-39) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 73.4 1. Total Industry (NACE 10-39) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 69.2 1. Total Industry (NACE 10-39) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 90.2 1. Total Industry (NACE 10-39) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 95.1 1. Total Industry (NACE 10-39) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 25.6 1. Total Industry (NACE 10-39) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 22.6 1. Total Industry (NACE 10-39) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 35.2 1. Total Industry (NACE 10-39) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 51.6 1. Total Industry (NACE 10-39) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 2.2 1. Total Industry (NACE 10-39) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 2.7 1. Total Industry (NACE 10-39) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 0.1 1. Total Industry (NACE 10-39) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.0 1. Total Industry (NACE 10-39) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 43.6 1. Total Industry (NACE 10-39) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 45.4 1. Total Industry (NACE 10-39) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 38.9 1. Total Industry (NACE 10-39) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 24.3 1. Total Industry (NACE 10-39) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 28.3 1. Total Industry (NACE 10-39) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 27.4 1. Total Industry (NACE 10-39) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 31.7 1. Total Industry (NACE 10-39) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 33.8 1. Total Industry (NACE 10-39) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 11.4 1. Total Industry (NACE 10-39) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 10.4 1. Total Industry (NACE 10-39) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 13.8 1. Total Industry (NACE 10-39) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 22.5 1. Total Industry (NACE 10-39) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 9.5 1. Total Industry (NACE 10-39) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 8.5 1. Total Industry (NACE 10-39) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 12.4 1. Total Industry (NACE 10-39) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 18.5 1. Total Industry (NACE 10-39) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 64.5 1. Total Industry (NACE 10-39) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 58.7 1. Total Industry (NACE 10-39) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 88.3 1. Total Industry (NACE 10-39) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 96.5 1. Total Industry (NACE 10-39) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 47.4 1. Total Industry (NACE 10-39) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 40.4 1. Total Industry (NACE 10-39) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 74.3 1. Total Industry (NACE 10-39) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 91.8 1. Total Industry (NACE 10-39) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 57.6 1. Total Industry (NACE 10-39) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 51.2 1. Total Industry (NACE 10-39) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 83.5 1. Total Industry (NACE 10-39) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 93.5 1. Total Industry (NACE 10-39) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 60.7 1. Total Industry (NACE 10-39) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 54.6 1. Total Industry (NACE 10-39) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 85.1 1. Total Industry (NACE 10-39) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 96.2 1. Total Industry (NACE 10-39) 11 % of companies that paid for advertising on the Internet Total 23.6 1. Total Industry (NACE 10-39) 11 % of companies that paid for advertising on the Internet 10 to 49 23.2 1. Total Industry (NACE 10-39) 11 % of companies that paid for advertising on the Internet 50 to 249 23.9 1. Total Industry (NACE 10-39) 11 % of companies that paid for advertising on the Internet 250 and over 31.4 1. Total Industry (NACE 10-39) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 91.8 1. Total Industry (NACE 10-39) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 90.2 1. Total Industry (NACE 10-39) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 98.2 1. Total Industry (NACE 10-39) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 99.4 1. Total Industry (NACE 10-39) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 81.6 1. Total Industry (NACE 10-39) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 78.7 1. Total Industry (NACE 10-39) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 92.8 1. Total Industry (NACE 10-39) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 98.7 1. Total Industry (NACE 10-39) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 82.6 1. Total Industry (NACE 10-39) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 79.9 1. Total Industry (NACE 10-39) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 92.9 1. Total Industry (NACE 10-39) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 97.8 1. Total Industry (NACE 10-39) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 76.4 1. Total Industry (NACE 10-39) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 72.8 1. Total Industry (NACE 10-39) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 90.7 1. Total Industry (NACE 10-39) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 96.8 1. Total Industry (NACE 10-39) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 79.9 1. Total Industry (NACE 10-39) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 76.6 1. Total Industry (NACE 10-39) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 93.6 1. Total Industry (NACE 10-39) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 95.7 1. Total Industry (NACE 10-39) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 62.8 1. Total Industry (NACE 10-39) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 58.0 1. Total Industry (NACE 10-39) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 80.7 1. Total Industry (NACE 10-39) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 91.8 1. Total Industry (NACE 10-39) 13 % of companies with an Internet connection and website/page(3) Total 79.9 1. Total Industry (NACE 10-39) 13 % of companies with an Internet connection and website/page(3) 10 to 49 76.9 1. Total Industry (NACE 10-39) 13 % of companies with an Internet connection and website/page(3) 50 to 249 91.8 1. Total Industry (NACE 10-39) 13 % of companies with an Internet connection and website/page(3) 250 and over 95.9 1. Total Industry (NACE 10-39) 14.1 Services available on the website Company introduction(4) Total 90.3 1. Total Industry (NACE 10-39) 14.1 Services available on the website Company introduction(4) 10 to 49 88.6 1. Total Industry (NACE 10-39) 14.1 Services available on the website Company introduction(4) 50 to 249 95.6 1. Total Industry (NACE 10-39) 14.1 Services available on the website Company introduction(4) 250 and over 98.2 1. Total Industry (NACE 10-39) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 10.0 1. Total Industry (NACE 10-39) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 8.9 1. Total Industry (NACE 10-39) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 13.4 1. Total Industry (NACE 10-39) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 15.5 1. Total Industry (NACE 10-39) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 56.7 1. Total Industry (NACE 10-39) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 55.1 1. Total Industry (NACE 10-39) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 62.8 1. Total Industry (NACE 10-39) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 60.9 1. Total Industry (NACE 10-39) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 4.9 1. Total Industry (NACE 10-39) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 3.8 1. Total Industry (NACE 10-39) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 8.5 1. Total Industry (NACE 10-39) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 10.6 1. Total Industry (NACE 10-39) 14.5 Services available on the website: Online tracking of orders (4) Total 6.3 1. Total Industry (NACE 10-39) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 4.8 1. Total Industry (NACE 10-39) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 10.2 1. Total Industry (NACE 10-39) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 16.3 1. Total Industry (NACE 10-39) 14.6 Services available on the website: Website customisation for regular users(4) Total 6.6 1. Total Industry (NACE 10-39) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 6.2 1. Total Industry (NACE 10-39) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 7.4 1. Total Industry (NACE 10-39) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 10.2 1. Total Industry (NACE 10-39) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 30.3 1. Total Industry (NACE 10-39) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 26.5 1. Total Industry (NACE 10-39) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 42.5 1. Total Industry (NACE 10-39) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 48.6 1. Total Industry (NACE 10-39) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 65.5 1. Total Industry (NACE 10-39) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 62.5 1. Total Industry (NACE 10-39) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 73.9 1. Total Industry (NACE 10-39) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 85.3 1. Total Industry (NACE 10-39) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 16.1 1. Total Industry (NACE 10-39) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 10.3 1. Total Industry (NACE 10-39) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 31.1 1. Total Industry (NACE 10-39) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 61.3 1. Total Industry (NACE 10-39) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 24.6 1. Total Industry (NACE 10-39) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 22.6 1. Total Industry (NACE 10-39) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 30.4 1. Total Industry (NACE 10-39) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 37.4 1. Total Industry (NACE 10-39) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 66.8 1. Total Industry (NACE 10-39) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 63.3 1. Total Industry (NACE 10-39) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 78.7 1. Total Industry (NACE 10-39) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 92.1 1. Total Industry (NACE 10-39) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 15.8 1. Total Industry (NACE 10-39) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 11.0 1. Total Industry (NACE 10-39) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 27.2 1. Total Industry (NACE 10-39) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 48.5 1. Total Industry (NACE 10-39) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 98.8 1. Total Industry (NACE 10-39) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 98.8 1. Total Industry (NACE 10-39) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 99.1 1. Total Industry (NACE 10-39) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 99.3 1. Total Industry (NACE 10-39) 17 Social Media: % of companies that used Social Media (3) Total 33.9 1. Total Industry (NACE 10-39) 17 Social Media: % of companies that used Social Media (3) 10 to 49 30.1 1. Total Industry (NACE 10-39) 17 Social Media: % of companies that used Social Media (3) 50 to 249 47.3 1. Total Industry (NACE 10-39) 17 Social Media: % of companies that used Social Media (3) 250 and over 60.5 1. Total Industry (NACE 10-39) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 91.6 1. Total Industry (NACE 10-39) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 92.4 1. Total Industry (NACE 10-39) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 89.2 1. Total Industry (NACE 10-39) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 90.2 1. Total Industry (NACE 10-39) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 36.2 1. Total Industry (NACE 10-39) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 30.8 1. Total Industry (NACE 10-39) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 48.0 1. Total Industry (NACE 10-39) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 56.6 1. Total Industry (NACE 10-39) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 40.7 1. Total Industry (NACE 10-39) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 34.0 1. Total Industry (NACE 10-39) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 55.3 1. Total Industry (NACE 10-39) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 65.9 1. Total Industry (NACE 10-39) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 10.2 1. Total Industry (NACE 10-39) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 9.0 1. Total Industry (NACE 10-39) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 10.3 1. Total Industry (NACE 10-39) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 23.7 1. Total Industry (NACE 10-39) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 68.0 1. Total Industry (NACE 10-39) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 65.1 1. Total Industry (NACE 10-39) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 75.4 1. Total Industry (NACE 10-39) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 75.1 1. Total Industry (NACE 10-39) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 47.0 1. Total Industry (NACE 10-39) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 42.3 1. Total Industry (NACE 10-39) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 58.9 1. Total Industry (NACE 10-39) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 58.6 1. Total Industry (NACE 10-39) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 27.0 1. Total Industry (NACE 10-39) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 23.9 1. Total Industry (NACE 10-39) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 36.6 1. Total Industry (NACE 10-39) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 27.0 1. Total Industry (NACE 10-39) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 20.0 1. Total Industry (NACE 10-39) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 16.9 1. Total Industry (NACE 10-39) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 27.9 1. Total Industry (NACE 10-39) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 26.8 1. Total Industry (NACE 10-39) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 18.1 1. Total Industry (NACE 10-39) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 13.6 1. Total Industry (NACE 10-39) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 26.4 1. Total Industry (NACE 10-39) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 41.1 1. Total Industry (NACE 10-39) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 20.6 1. Total Industry (NACE 10-39) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 17.0 1. Total Industry (NACE 10-39) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 26.9 1. Total Industry (NACE 10-39) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 40.1 1. Total Industry (NACE 10-39) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 35.2 1. Total Industry (NACE 10-39) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 32.9 1. Total Industry (NACE 10-39) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 40.6 1. Total Industry (NACE 10-39) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 42.2 1. Total Industry (NACE 10-39) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 49.9 1. Total Industry (NACE 10-39) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 51.1 1. Total Industry (NACE 10-39) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 46.8 1. Total Industry (NACE 10-39) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 46.0 1. Total Industry (NACE 10-39) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 4.7 1. Total Industry (NACE 10-39) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 4.9 1. Total Industry (NACE 10-39) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 4.4 1. Total Industry (NACE 10-39) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 2.8 1. Total Industry (NACE 10-39) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 13.0 1. Total Industry (NACE 10-39) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 9.6 1. Total Industry (NACE 10-39) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 24.8 1. Total Industry (NACE 10-39) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 40.3 1. Total Industry (NACE 10-39) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 66.9 1. Total Industry (NACE 10-39) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 68.6 1. Total Industry (NACE 10-39) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 68.1 1. Total Industry (NACE 10-39) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 53.1 1. Total Industry (NACE 10-39) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 24.9 1. Total Industry (NACE 10-39) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 23.9 1. Total Industry (NACE 10-39) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 24.7 1. Total Industry (NACE 10-39) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 30.9 1. Total Industry (NACE 10-39) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 52.7 1. Total Industry (NACE 10-39) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 54.2 1. Total Industry (NACE 10-39) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 50.7 1. Total Industry (NACE 10-39) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 50.5 1. Total Industry (NACE 10-39) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 61.8 1. Total Industry (NACE 10-39) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 62.8 1. Total Industry (NACE 10-39) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 60.5 1. Total Industry (NACE 10-39) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 60.0 1. Total Industry (NACE 10-39) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 20.1 1. Total Industry (NACE 10-39) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 23.7 1. Total Industry (NACE 10-39) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 15.4 1. Total Industry (NACE 10-39) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 13.8 1. Total Industry (NACE 10-39) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 20.6 1. Total Industry (NACE 10-39) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 17.0 1. Total Industry (NACE 10-39) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 24.2 1. Total Industry (NACE 10-39) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 30.7 1. Total Industry (NACE 10-39) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 18.9 1. Total Industry (NACE 10-39) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 17.2 1. Total Industry (NACE 10-39) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 20.3 1. Total Industry (NACE 10-39) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 24.1 1. Total Industry (NACE 10-39) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 59.3 1. Total Industry (NACE 10-39) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 52.1 1. Total Industry (NACE 10-39) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 69.0 1. Total Industry (NACE 10-39) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 71.9 1. Total Industry (NACE 10-39) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 56.2 1. Total Industry (NACE 10-39) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 60.2 1. Total Industry (NACE 10-39) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 48.8 1. Total Industry (NACE 10-39) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 55.3 1. Total Industry (NACE 10-39) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 44.5 1. Total Industry (NACE 10-39) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 36.4 1. Total Industry (NACE 10-39) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 76.9 1. Total Industry (NACE 10-39) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 92.8 1. Total Industry (NACE 10-39) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 36.7 1. Total Industry (NACE 10-39) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 32.8 1. Total Industry (NACE 10-39) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 51.8 1. Total Industry (NACE 10-39) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 63.2 1. Total Industry (NACE 10-39) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 35.0 1. Total Industry (NACE 10-39) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 31.0 1. Total Industry (NACE 10-39) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 50.1 1. Total Industry (NACE 10-39) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 61.2 1. Total Industry (NACE 10-39) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 28.2 1. Total Industry (NACE 10-39) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 24.7 1. Total Industry (NACE 10-39) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 41.0 1. Total Industry (NACE 10-39) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 53.5 1. Total Industry (NACE 10-39) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 16.5 1. Total Industry (NACE 10-39) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 13.2 1. Total Industry (NACE 10-39) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 26.7 1. Total Industry (NACE 10-39) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 51.3 1. Total Industry (NACE 10-39) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 56.5 1. Total Industry (NACE 10-39) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 52.3 1. Total Industry (NACE 10-39) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 61.3 1. Total Industry (NACE 10-39) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 71.9 1. Total Industry (NACE 10-39) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 75.5 1. Total Industry (NACE 10-39) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 73.0 1. Total Industry (NACE 10-39) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 75.9 1. Total Industry (NACE 10-39) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 90.4 1. Total Industry (NACE 10-39) 28 ICT safety: % of companies with a defined ICT safety policy Total 35.2 1. Total Industry (NACE 10-39) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 29.8 1. Total Industry (NACE 10-39) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 54.1 1. Total Industry (NACE 10-39) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 77.8 1. Total Industry (NACE 10-39) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 87.7 1. Total Industry (NACE 10-39) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 84.9 1. Total Industry (NACE 10-39) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 94.2 1. Total Industry (NACE 10-39) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 92.9 1. Total Industry (NACE 10-39) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 78.7 1. Total Industry (NACE 10-39) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 78.4 1. Total Industry (NACE 10-39) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 79.1 1. Total Industry (NACE 10-39) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 80.2 1. Total Industry (NACE 10-39) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 67.0 1. Total Industry (NACE 10-39) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 63.6 1. Total Industry (NACE 10-39) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 73.5 1. Total Industry (NACE 10-39) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 76.9 1. Total Industry (NACE 10-39) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 60.6 1. Total Industry (NACE 10-39) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 59.0 1. Total Industry (NACE 10-39) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 63.6 1. Total Industry (NACE 10-39) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 66.0 1. Total Industry (NACE 10-39) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 25.0 1. Total Industry (NACE 10-39) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 26.4 1. Total Industry (NACE 10-39) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 22.0 1. Total Industry (NACE 10-39) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 20.7 1. Total Industry (NACE 10-39) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 14.4 1. Total Industry (NACE 10-39) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 14.6 1. Total Industry (NACE 10-39) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 14.4 1. Total Industry (NACE 10-39) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 13.3 1. Total Industry (NACE 10-39) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 69.7 1. Total Industry (NACE 10-39) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 67.4 1. Total Industry (NACE 10-39) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 78.8 1. Total Industry (NACE 10-39) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 83.5 1. Total Industry (NACE 10-39) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 14.1 1. Total Industry (NACE 10-39) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 9.0 1. Total Industry (NACE 10-39) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 28.4 1. Total Industry (NACE 10-39) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 52.5 1. Total Industry (NACE 10-39) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 4.0 1. Total Industry (NACE 10-39) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 2.5 1. Total Industry (NACE 10-39) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 7.6 1. Total Industry (NACE 10-39) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 18.0 1. Total Industry (NACE 10-39) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 60.9 1. Total Industry (NACE 10-39) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 60.9 1. Total Industry (NACE 10-39) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 60.8 1. Total Industry (NACE 10-39) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 60.0 1. Total Industry (NACE 10-39) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 93.4 1. Total Industry (NACE 10-39) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 93.3 1. Total Industry (NACE 10-39) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 94.2 1. Total Industry (NACE 10-39) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 91.4 1. Total Industry (NACE 10-39) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 33.7 1. Total Industry (NACE 10-39) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 35.9 1. Total Industry (NACE 10-39) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 27.4 1. Total Industry (NACE 10-39) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 18.6 1. Total Industry (NACE 10-39) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 17.4 1. Total Industry (NACE 10-39) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 16.3 1. Total Industry (NACE 10-39) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 20.2 1. Total Industry (NACE 10-39) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 32.9 1. Total Industry (NACE 10-39) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 1.3 1. Total Industry (NACE 10-39) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 1.0 1. Total Industry (NACE 10-39) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 1.9 1. Total Industry (NACE 10-39) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 6.1 1. Total Industry (NACE 10-39) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 66.3 1. Total Industry (NACE 10-39) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 65.4 1. Total Industry (NACE 10-39) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 70.7 1. Total Industry (NACE 10-39) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 69.4 1. Total Industry (NACE 10-39) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 558,456.8 1. Total Industry (NACE 10-39) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 76,569.2 1. Total Industry (NACE 10-39) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 104,407.1 1. Total Industry (NACE 10-39) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 377,480.5 1. Total Industry (NACE 10-39) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 676,340.7 1. Total Industry (NACE 10-39) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 127,785.8 1. Total Industry (NACE 10-39) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 122,066.9 1. Total Industry (NACE 10-39) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 426,488.0 1. Total Industry (NACE 10-39) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 925,650.3 1. Total Industry (NACE 10-39) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 62,039.6 1. Total Industry (NACE 10-39) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 116,911.4 1. Total Industry (NACE 10-39) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 746,699.3 1. Total Industry (NACE 10-39) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 289,729.3 1. Total Industry (NACE 10-39) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 25,903.8 1. Total Industry (NACE 10-39) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 48,080.1 1. Total Industry (NACE 10-39) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 215,745.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.1 % of companies that had computers Total 97.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.1 % of companies that had computers 10 to 49 97.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.1 % of companies that had computers 50 to 249 98.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.1 % of companies that had computers 250 and over 100.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.2 %of companies that had Local Area Network (LAN) Total 82.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 79.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 96.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.2 %of companies that had Local Area Network (LAN) 250 and over 100.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.3 % of companies that had a wireless Local Area Network Total 55.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.3 % of companies that had a wireless Local Area Network 10 to 49 50.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.3 % of companies that had a wireless Local Area Network 50 to 249 76.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.3 % of companies that had a wireless Local Area Network 250 and over 92.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.4 % of companies that had an Internet connection Total 96.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.4 % of companies that had an Internet connection 10 to 49 95.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.4 % of companies that had an Internet connection 50 to 249 98.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.4 % of companies that had an Internet connection 250 and over 100.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.5 % companies that had Mobile telephony Total 95.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.5 % companies that had Mobile telephony 10 to 49 94.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.5 % companies that had Mobile telephony 50 to 249 98.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 1.5 % companies that had Mobile telephony 250 and over 99.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 2.1 % Personnel that use computers for business purposes Total 44.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 2.1 % Personnel that use computers for business purposes 10 to 49 39.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 2.1 % Personnel that use computers for business purposes 50 to 249 46.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 2.1 % Personnel that use computers for business purposes 250 and over 47.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 36.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 34.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 35.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 39.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 15.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 12.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 16.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 19.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3 % of companies that used some type of open source software Total 82.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3 % of companies that used some type of open source software 10 to 49 81.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3 % of companies that used some type of open source software 50 to 249 89.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3 % of companies that used some type of open source software 250 and over 84.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 35.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 34.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 40.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 52.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 78.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 77.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 86.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 77.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 57.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 58.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 54.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 51.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 21.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 19.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 27.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 43.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 19.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 17.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 33.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 31.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 29.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 27.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 35.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 33.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 6.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 7.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 3.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 0.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 9.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 9.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 5.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 9.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.3 % of companies that do not use open source software due to market inertia Total 5.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 6.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 3.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.3 % of companies that do not use open source software due to market inertia 250 and over 3.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 6.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 7.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 3.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 6.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 7.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 7.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 2.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 2.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.6 % of companies that do not use open source software due to other reasons, Total 1.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 1.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 1.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 6.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.1 ICT experts: % of companies that hired ICT experts Total 21.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 16.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 44.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 86.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 19.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 15.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 29.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 67.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 52.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 47.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 55.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 88.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 86.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 89.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 81.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 75.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 6.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 4.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 12.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 34.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 0.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 0.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 0.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 8.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 24.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 20.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 40.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 73.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 61.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 63.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 56.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 24.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 41.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 37.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 54.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 80.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 43.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 44.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 41.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 16.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 13.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 10.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 22.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 52.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 56.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 55.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 65.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 38.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 16.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 12.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 27.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 63.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 55.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 55.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 62.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 30.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 9.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 7.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 15.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 22.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 50.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 49.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 57.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 53.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 10.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 8.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 18.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 24.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 45.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 44.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 50.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 51.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 23.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 20.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 30.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 58.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 59.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 60.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 58.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 34.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 99.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 98.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 92.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 91.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 98.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 98.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 84.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 83.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 86.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 89.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 17.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 12.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 33.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 69.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 4.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 2.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 8.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 31.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 77.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 74.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 94.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 96.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 56.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 53.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 71.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 91.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 68.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 63.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 90.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 92.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 23.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 22.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 27.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 48.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 2.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 3.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 0.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 44.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 44.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 43.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 27.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 29.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 28.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 30.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 38.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 9.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 9.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 12.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 16.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 6.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 5.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 11.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 16.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 58.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 53.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 84.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 94.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 39.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 33.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 66.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 89.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 50.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 44.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 81.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 91.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 55.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 50.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 78.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 92.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 11 % of companies that paid for advertising on the Internet Total 21.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 11 % of companies that paid for advertising on the Internet 10 to 49 20.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 11 % of companies that paid for advertising on the Internet 50 to 249 23.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 11 % of companies that paid for advertising on the Internet 250 and over 35.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 90.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 88.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 98.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 99.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 76.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 72.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 92.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 98.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 76.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 72.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 92.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 98.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 71.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 67.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 89.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 95.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 75.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 71.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 92.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 94.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 56.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 51.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 77.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 89.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 13 % of companies with an Internet connection and website/page(3) Total 76.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 13 % of companies with an Internet connection and website/page(3) 10 to 49 72.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 13 % of companies with an Internet connection and website/page(3) 50 to 249 93.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 13 % of companies with an Internet connection and website/page(3) 250 and over 93.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.1 Services available on the website Company introduction(4) Total 90.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.1 Services available on the website Company introduction(4) 10 to 49 90.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.1 Services available on the website Company introduction(4) 50 to 249 91.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.1 Services available on the website Company introduction(4) 250 and over 97.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 15.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 14.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 21.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 14.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 62.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 62.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 61.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 66.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 5.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 4.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 10.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 7.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.5 Services available on the website: Online tracking of orders (4) Total 8.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 7.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 13.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 11.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.6 Services available on the website: Website customisation for regular users(4) Total 7.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 7.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 6.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 6.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 36.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 33.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 46.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 52.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 66.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 65.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 69.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 81.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 12.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 8.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 23.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 55.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 21.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 19.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 29.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 40.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 65.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 63.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 75.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 89.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 15.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 11.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 28.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 51.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 98.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 98.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 99.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 99.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17 Social Media: % of companies that used Social Media (3) Total 38.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17 Social Media: % of companies that used Social Media (3) 10 to 49 35.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17 Social Media: % of companies that used Social Media (3) 50 to 249 49.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17 Social Media: % of companies that used Social Media (3) 250 and over 56.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 97.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 98.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 94.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 93.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 32.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 26.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 52.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 62.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 38.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 33.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 51.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 67.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 8.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 8.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 8.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 17.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 73.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 70.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 84.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 81.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 48.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 41.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 74.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 73.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 26.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 22.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 40.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 39.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 16.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 12.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 27.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 29.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 14.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 10.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 26.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 40.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 15.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 12.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 24.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 36.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 44.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 42.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 46.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 59.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 42.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 43.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 40.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 32.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 2.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 2.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 2.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 1.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 11.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 9.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 21.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 30.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 71.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 72.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 72.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 51.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 28.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 29.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 27.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 34.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 53.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 53.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 57.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 47.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 61.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 63.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 55.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 62.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 28.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 36.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 12.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 7.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 20.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 20.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 22.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 15.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 15.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 15.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 16.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 11.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 57.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 51.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 65.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 78.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 58.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 64.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 47.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 40.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 39.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 31.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 76.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 92.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 33.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 29.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 51.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 63.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 31.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 27.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 48.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 60.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 26.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 23.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 42.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 58.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 15.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 12.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 29.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 43.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 53.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 51.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 58.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 59.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 76.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 72.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 83.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 96.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 28 ICT safety: % of companies with a defined ICT safety policy Total 30.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 25.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 48.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 73.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 83.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 78.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 96.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 94.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 72.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 70.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 76.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 82.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 64.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 59.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 74.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 83.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 57.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 54.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 65.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 65.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 26.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 27.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 23.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 23.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 16.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 18.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 11.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 11.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 64.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 61.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 78.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 84.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 17.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 10.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 43.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 69.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 5.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 3.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 11.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 26.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 62.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 62.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 62.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 63.9 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 94.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 95.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 93.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 90.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 31.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 34.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 19.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 11.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 19.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 17.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 23.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 40.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 1.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 0.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 1.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 5.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 63.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 62.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 69.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 72.5 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 94,037.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 32,253.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 22,685.4 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 39,098.7 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 115,831.1 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 25,557.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 31,410.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 58,863.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 116,173.0 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 17,108.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 24,051.2 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 75,013.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 47,931.8 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 3,433.6 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 11,183.3 1.1. Food beverages tobacco textile clothing leather and footwear wood and cork paper graphic arts and reproduction of recorded media (NACE 10-18) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 33,314.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.1 % of companies that had computers Total 98.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.1 % of companies that had computers 10 to 49 98.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.1 % of companies that had computers 50 to 249 100.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.1 % of companies that had computers 250 and over 100.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.2 %of companies that had Local Area Network (LAN) Total 88.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 85.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 98.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.2 %of companies that had Local Area Network (LAN) 250 and over 100.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.3 % of companies that had a wireless Local Area Network Total 65.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.3 % of companies that had a wireless Local Area Network 10 to 49 58.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.3 % of companies that had a wireless Local Area Network 50 to 249 88.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.3 % of companies that had a wireless Local Area Network 250 and over 94.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.4 % of companies that had an Internet connection Total 98.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.4 % of companies that had an Internet connection 10 to 49 98.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.4 % of companies that had an Internet connection 50 to 249 100.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.4 % of companies that had an Internet connection 250 and over 100.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.5 % companies that had Mobile telephony Total 95.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.5 % companies that had Mobile telephony 10 to 49 94.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.5 % companies that had Mobile telephony 50 to 249 100.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 1.5 % companies that had Mobile telephony 250 and over 100.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 2.1 % Personnel that use computers for business purposes Total 64.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 2.1 % Personnel that use computers for business purposes 10 to 49 39.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 2.1 % Personnel that use computers for business purposes 50 to 249 63.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 2.1 % Personnel that use computers for business purposes 250 and over 79.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 54.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 37.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 54.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 65.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 29.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 12.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 26.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 41.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3 % of companies that used some type of open source software Total 82.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3 % of companies that used some type of open source software 10 to 49 80.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3 % of companies that used some type of open source software 50 to 249 86.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3 % of companies that used some type of open source software 250 and over 88.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 34.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 32.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 37.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 56.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 72.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 70.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 79.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 77.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 54.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 58.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 42.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 36.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 24.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 19.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 38.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 63.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 21.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 19.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 28.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 37.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 24.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 22.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 24.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 46.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 8.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 9.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 4.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 2.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 9.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 9.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 7.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 7.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.3 % of companies that do not use open source software due to market inertia Total 3.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 3.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 4.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.3 % of companies that do not use open source software due to market inertia 250 and over 3.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 8.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 9.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 3.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 6.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 7.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 8.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 4.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 3.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.6 % of companies that do not use open source software due to other reasons, Total 4.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 3.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 4.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 5.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.1 ICT experts: % of companies that hired ICT experts Total 29.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 16.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 69.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 90.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 26.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 17.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 51.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 83.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 53.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 29.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 74.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 83.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 86.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 90.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 79.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 89.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 14.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 9.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 26.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 37.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 1.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 0.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 2.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 5.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 32.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 24.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 56.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 67.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 54.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 59.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 40.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 29.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 51.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 44.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 75.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 70.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 33.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 36.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 21.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 27.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 17.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 10.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 38.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 45.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 54.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 54.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 53.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 51.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 18.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 10.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 43.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 53.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 55.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 57.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 50.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 43.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 14.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 11.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 20.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 28.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 47.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 43.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 61.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 59.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 13.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 10.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 18.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 34.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 45.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 41.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 60.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 53.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 29.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 21.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 50.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 63.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 51.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 53.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 45.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 31.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 99.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 96.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 96.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 97.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 99.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 87.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 88.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 83.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 77.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 24.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 16.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 42.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 80.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 7.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 4.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 13.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 36.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 80.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 74.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 98.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 99.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 60.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 52.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 83.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 94.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 71.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 64.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 93.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 96.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 19.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 14.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 33.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 52.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 0.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 1.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 0.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 46.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 49.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 43.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 19.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 33.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 33.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 32.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 31.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 8.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 6.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 10.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 30.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 7.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 6.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 11.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 18.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 63.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 52.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 95.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 99.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 49.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 38.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 82.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 95.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 57.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 46.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 89.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 96.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 63.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 54.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 92.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 97.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 11 % of companies that paid for advertising on the Internet Total 24.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 11 % of companies that paid for advertising on the Internet 10 to 49 24.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 11 % of companies that paid for advertising on the Internet 50 to 249 25.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 11 % of companies that paid for advertising on the Internet 250 and over 31.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 91.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 88.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 99.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 100.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 85.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 81.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 94.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 99.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 86.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 83.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 95.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 99.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 83.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 79.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 93.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 97.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 83.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 79.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 97.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 98.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 66.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 61.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 81.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 91.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 13 % of companies with an Internet connection and website/page(3) Total 83.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 13 % of companies with an Internet connection and website/page(3) 10 to 49 79.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 13 % of companies with an Internet connection and website/page(3) 50 to 249 95.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 13 % of companies with an Internet connection and website/page(3) 250 and over 99.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.1 Services available on the website Company introduction(4) Total 93.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.1 Services available on the website Company introduction(4) 10 to 49 90.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.1 Services available on the website Company introduction(4) 50 to 249 99.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.1 Services available on the website Company introduction(4) 250 and over 99.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 6.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 3.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 15.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 15.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 56.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 52.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 67.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 65.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 4.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 3.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 6.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 11.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.5 Services available on the website: Online tracking of orders (4) Total 4.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 1.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 12.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 14.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.6 Services available on the website: Website customisation for regular users(4) Total 7.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 7.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 7.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 10.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 22.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 15.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 40.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 49.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 60.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 52.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 79.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 85.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 15.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 7.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 30.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 66.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 24.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 21.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 29.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 45.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 71.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 68.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 77.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 96.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 15.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 9.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 24.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 45.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 98.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 98.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 99.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 98.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17 Social Media: % of companies that used Social Media (3) Total 29.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17 Social Media: % of companies that used Social Media (3) 10 to 49 22.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17 Social Media: % of companies that used Social Media (3) 50 to 249 49.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17 Social Media: % of companies that used Social Media (3) 250 and over 68.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 87.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 89.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 82.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 95.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 39.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 35.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 41.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 57.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 42.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 28.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 58.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 68.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 6.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 3.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 7.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 19.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 64.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 58.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 70.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 75.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 42.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 39.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 43.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 60.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 23.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 23.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 23.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 20.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 19.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 16.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 21.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 28.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 25.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 23.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 23.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 42.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 16.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 8.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 21.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 39.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 24.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 19.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 28.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 44.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 48.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 44.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 57.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 43.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 11.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 17.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 4.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 2.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 12.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 6.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 28.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 47.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 64.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 68.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 66.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 49.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 25.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 27.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 21.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 31.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 58.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 70.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 48.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 57.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 66.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 79.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 60.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 49.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 15.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 16.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 15.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 9.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 27.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 21.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 27.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 43.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 20.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 14.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 22.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 28.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 67.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 64.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 73.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 56.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 56.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 53.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 57.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 65.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 50.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 39.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 84.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 98.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 41.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 35.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 57.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 71.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 39.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 33.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 55.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 69.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 35.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 30.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 48.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 63.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 17.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 14.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 23.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 51.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 49.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 49.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 41.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 62.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 79.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 74.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 87.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 90.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 28 ICT safety: % of companies with a defined ICT safety policy Total 37.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 28.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 60.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 88.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 92.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 89.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 96.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 97.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 85.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 87.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 81.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 82.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 67.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 64.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 68.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 79.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 59.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 58.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 61.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 63.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 26.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 26.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 26.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 24.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 14.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 15.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 12.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 12.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 71.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 68.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 81.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 81.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 15.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 10.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 24.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 55.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 5.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 4.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 7.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 12.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 55.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 54.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 58.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 55.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 93.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 93.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 94.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 89.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 35.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 37.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 32.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 15.2 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 19.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 18.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 20.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 28.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 1.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 2.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 0.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 3.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 68.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 66.1 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 74.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 72.8 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 110,290.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 11,368.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 23,646.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 75,276.0 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 144,600.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 13,157.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 29,564.5 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 101,878.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 252,671.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 6,243.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 28,876.4 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 217,551.9 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 50,128.6 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 4,323.7 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 12,407.3 1.2 Coke plants and petroleum refining pharmaceutical products plastic and rubber Non-metallic ore products (NACE 19-23) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 33,397.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.1 % of companies that had computers Total 99.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.1 % of companies that had computers 10 to 49 99.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.1 % of companies that had computers 50 to 249 98.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.1 % of companies that had computers 250 and over 100.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.2 %of companies that had Local Area Network (LAN) Total 85.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 82.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 98.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.2 %of companies that had Local Area Network (LAN) 250 and over 100.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.3 % of companies that had a wireless Local Area Network Total 64.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.3 % of companies that had a wireless Local Area Network 10 to 49 62.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.3 % of companies that had a wireless Local Area Network 50 to 249 78.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.3 % of companies that had a wireless Local Area Network 250 and over 93.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.4 % of companies that had an Internet connection Total 97.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.4 % of companies that had an Internet connection 10 to 49 97.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.4 % of companies that had an Internet connection 50 to 249 98.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.4 % of companies that had an Internet connection 250 and over 100.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.5 % companies that had Mobile telephony Total 91.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.5 % companies that had Mobile telephony 10 to 49 90.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.5 % companies that had Mobile telephony 50 to 249 100.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 1.5 % companies that had Mobile telephony 250 and over 100.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 2.1 % Personnel that use computers for business purposes Total 47.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 2.1 % Personnel that use computers for business purposes 10 to 49 36.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 2.1 % Personnel that use computers for business purposes 50 to 249 50.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 2.1 % Personnel that use computers for business purposes 250 and over 60.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 35.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 32.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 38.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 37.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 15.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 14.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 16.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 14.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3 % of companies that used some type of open source software Total 82.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3 % of companies that used some type of open source software 10 to 49 81.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3 % of companies that used some type of open source software 50 to 249 84.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3 % of companies that used some type of open source software 250 and over 87.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 32.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 31.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 41.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 51.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 78.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 78.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 79.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 82.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 59.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 60.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 57.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 33.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 14.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 10.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 33.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 44.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 19.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 16.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 34.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 31.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 27.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 27.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 29.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 38.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 7.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 7.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 3.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 3.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 5.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 4.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 8.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 11.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.3 % of companies that do not use open source software due to market inertia Total 4.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 4.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 5.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.3 % of companies that do not use open source software due to market inertia 250 and over 5.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 3.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 2.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 4.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 3.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 8.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 9.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 3.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 5.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.6 % of companies that do not use open source software due to other reasons, Total 2.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 2.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 0.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 4.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.1 ICT experts: % of companies that hired ICT experts Total 20.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 14.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 52.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 93.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 17.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 12.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 43.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 75.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 53.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 44.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 65.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 76.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 89.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 97.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 75.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 80.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 10.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 8.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 22.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 28.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 0.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 0.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 0.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 4.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 28.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 23.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 54.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 64.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 61.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 64.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 41.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 34.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 44.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 40.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 64.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 70.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 45.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 47.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 29.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 27.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 17.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 15.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 30.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 43.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 54.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 53.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 59.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 52.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 22.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 20.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 36.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 58.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 50.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 50.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 54.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 38.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 15.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 13.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 22.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 30.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 50.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 50.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 48.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 51.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 16.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 15.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 20.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 34.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 49.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 51.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 41.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 46.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 25.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 23.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 36.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 65.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 61.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 62.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 55.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 29.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 100.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 100.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 97.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 97.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 98.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 100.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 89.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 91.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 76.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 76.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 18.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 13.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 42.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 69.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 3.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 1.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 12.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 46.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 80.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 77.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 95.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 98.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 56.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 52.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 81.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 95.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 72.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 69.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 89.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 96.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 22.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 21.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 28.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 48.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 4.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 4.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 0.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 49.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 51.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 37.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 47.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 20.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 18.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 34.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 24.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 14.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 14.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 13.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 15.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 9.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 9.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 13.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 13.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 61.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 56.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 89.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 94.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 45.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 39.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 78.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 91.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 55.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 50.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 84.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 91.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 50.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 44.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 83.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 96.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 11 % of companies that paid for advertising on the Internet Total 28.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 11 % of companies that paid for advertising on the Internet 10 to 49 28.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 11 % of companies that paid for advertising on the Internet 50 to 249 30.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 11 % of companies that paid for advertising on the Internet 250 and over 21.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 90.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 89.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 97.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 97.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 78.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 76.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 92.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 96.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 83.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 81.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 94.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 90.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 72.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 69.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 92.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 93.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 81.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 79.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 91.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 90.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 57.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 53.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 81.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 92.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 13 % of companies with an Internet connection and website/page(3) Total 84.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 13 % of companies with an Internet connection and website/page(3) 10 to 49 82.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 13 % of companies with an Internet connection and website/page(3) 50 to 249 95.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 13 % of companies with an Internet connection and website/page(3) 250 and over 98.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.1 Services available on the website Company introduction(4) Total 91.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.1 Services available on the website Company introduction(4) 10 to 49 90.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.1 Services available on the website Company introduction(4) 50 to 249 98.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.1 Services available on the website Company introduction(4) 250 and over 97.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 2.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 2.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 5.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 10.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 53.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 52.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 61.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 53.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 2.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 1.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 5.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 5.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.5 Services available on the website: Online tracking of orders (4) Total 3.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 2.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 5.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 22.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.6 Services available on the website: Website customisation for regular users(4) Total 5.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 5.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 7.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 8.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 19.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 16.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 33.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 29.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 69.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 68.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 72.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 79.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 14.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 10.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 29.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 62.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 25.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 26.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 21.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 17.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 59.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 55.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 80.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 90.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 10.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 6.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 24.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 39.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 99.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 99.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 99.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 100.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17 Social Media: % of companies that used Social Media (3) Total 23.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17 Social Media: % of companies that used Social Media (3) 10 to 49 20.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17 Social Media: % of companies that used Social Media (3) 50 to 249 40.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17 Social Media: % of companies that used Social Media (3) 250 and over 51.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 87.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 87.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 89.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 76.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 27.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 23.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 35.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 49.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 38.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 32.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 54.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 73.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 15.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 15.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 12.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 24.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 62.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 62.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 65.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 53.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 36.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 34.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 41.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 45.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 16.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 10.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 35.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 22.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 16.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 11.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 31.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 25.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 11.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 3.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 31.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 50.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 25.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 24.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 29.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 38.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 25.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 21.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 39.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 12.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 56.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 58.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 46.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 76.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 10.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 12.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 4.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 7.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 12.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 9.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 29.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 39.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 57.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 53.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 69.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 40.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 24.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 26.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 20.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 25.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 47.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 49.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 44.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 34.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 45.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 42.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 49.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 64.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 19.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 24.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 10.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 10.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 5.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 2.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 11.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 17.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 27.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 34.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 12.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 26.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 44.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 31.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 66.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 82.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 60.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 69.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 45.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 45.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 43.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 36.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 82.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 97.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 33.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 30.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 49.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 50.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 31.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 28.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 47.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 50.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 21.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 18.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 39.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 38.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 15.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 12.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 29.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 43.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 56.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 51.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 64.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 80.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 78.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 80.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 71.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 90.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 28 ICT safety: % of companies with a defined ICT safety policy Total 35.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 33.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 46.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 73.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 90.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 88.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 97.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 91.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 83.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 83.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 85.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 79.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 65.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 62.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 78.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 72.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 64.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 64.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 64.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 71.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 28.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 30.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 20.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 17.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 7.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 5.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 15.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 11.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 68.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 67.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 78.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 74.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 3.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 0.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 17.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 37.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 1.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 0.0 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 6.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 5.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 56.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 56.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 55.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 64.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 96.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 96.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 96.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 94.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 41.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 43.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 34.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 20.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 12.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 12.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 15.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 20.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 0.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 0.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 1.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 1.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 68.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 68.3 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 69.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 71.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 37,618.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 13,306.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 10,751.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 13,560.9 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 93,546.6 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 65,327.5 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 13,605.7 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 14,613.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 46,287.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 12,330.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 11,817.4 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 22,140.2 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 29,858.1 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 9,575.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 6,667.8 1.3 Metallurgy manufacture of metallic products (NACE 24-25) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 13,614.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.1 % of companies that had computers Total 99.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.1 % of companies that had computers 10 to 49 98.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.1 % of companies that had computers 50 to 249 100.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.1 % of companies that had computers 250 and over 100.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.2 %of companies that had Local Area Network (LAN) Total 89.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 86.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 98.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.2 %of companies that had Local Area Network (LAN) 250 and over 99.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.3 % of companies that had a wireless Local Area Network Total 63.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.3 % of companies that had a wireless Local Area Network 10 to 49 57.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.3 % of companies that had a wireless Local Area Network 50 to 249 81.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.3 % of companies that had a wireless Local Area Network 250 and over 97.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.4 % of companies that had an Internet connection Total 97.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.4 % of companies that had an Internet connection 10 to 49 96.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.4 % of companies that had an Internet connection 50 to 249 100.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.4 % of companies that had an Internet connection 250 and over 100.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.5 % companies that had Mobile telephony Total 95.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.5 % companies that had Mobile telephony 10 to 49 94.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.5 % companies that had Mobile telephony 50 to 249 100.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 1.5 % companies that had Mobile telephony 250 and over 99.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 2.1 % Personnel that use computers for business purposes Total 58.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 2.1 % Personnel that use computers for business purposes 10 to 49 52.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 2.1 % Personnel that use computers for business purposes 50 to 249 58.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 2.1 % Personnel that use computers for business purposes 250 and over 60.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 47.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 48.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 50.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 45.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 24.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 23.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 23.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 24.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3 % of companies that used some type of open source software Total 85.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3 % of companies that used some type of open source software 10 to 49 84.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3 % of companies that used some type of open source software 50 to 249 86.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3 % of companies that used some type of open source software 250 and over 85.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 38.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 33.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 53.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 60.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 80.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 80.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 82.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 71.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 60.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 61.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 59.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 42.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 27.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 23.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 43.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 47.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 26.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 23.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 40.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 32.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 36.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 35.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 43.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 39.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 7.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 8.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 2.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 2.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 7.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 8.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 4.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 9.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.3 % of companies that do not use open source software due to market inertia Total 5.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 5.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 2.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.3 % of companies that do not use open source software due to market inertia 250 and over 4.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 4.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 5.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 2.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 5.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 4.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 4.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 2.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 4.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.6 % of companies that do not use open source software due to other reasons, Total 1.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 1.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 3.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 5.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.1 ICT experts: % of companies that hired ICT experts Total 34.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 25.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 60.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 87.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 21.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 13.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 46.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 82.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 54.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 33.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 73.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 79.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 79.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 81.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 73.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 85.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 12.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 9.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 21.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 36.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 1.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 1.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 2.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 6.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 33.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 25.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 61.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 77.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 57.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 64.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 34.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 21.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 50.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 44.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 71.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 82.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 38.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 42.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 24.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 14.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 16.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 10.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 38.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 54.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 55.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 56.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 51.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 42.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 20.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 13.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 43.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 65.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 55.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 58.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 45.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 30.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 16.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 13.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 24.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 30.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 52.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 53.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 49.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 48.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 16.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 13.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 25.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 38.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 51.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 53.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 46.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 40.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 28.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 22.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 50.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 64.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 57.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 62.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 43.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 28.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 100.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 100.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 96.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 96.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 94.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 99.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 82.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 85.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 69.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 80.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 30.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 22.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 53.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 81.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 6.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 4.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 11.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 31.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 86.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 83.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 93.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 98.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 70.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 66.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 82.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 93.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 80.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 77.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 88.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 95.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 29.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 25.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 45.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 50.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 1.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 1.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 0.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 36.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 38.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 30.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 20.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 29.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 28.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 33.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 37.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 13.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 11.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 17.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 23.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 15.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 15.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 13.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 17.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 74.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 69.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 89.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 96.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 57.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 51.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 80.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 91.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 65.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 60.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 82.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 92.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 71.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 65.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 90.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 98.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 11 % of companies that paid for advertising on the Internet Total 25.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 11 % of companies that paid for advertising on the Internet 10 to 49 26.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 11 % of companies that paid for advertising on the Internet 50 to 249 22.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 11 % of companies that paid for advertising on the Internet 250 and over 30.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 93.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 92.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 97.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 99.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 88.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 86.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 92.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 99.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 86.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 84.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 91.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 98.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 80.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 78.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 89.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 97.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 82.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 78.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 94.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 96.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 71.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 67.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 82.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 93.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 13 % of companies with an Internet connection and website/page(3) Total 81.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 13 % of companies with an Internet connection and website/page(3) 10 to 49 79.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 13 % of companies with an Internet connection and website/page(3) 50 to 249 89.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 13 % of companies with an Internet connection and website/page(3) 250 and over 94.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.1 Services available on the website Company introduction(4) Total 87.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.1 Services available on the website Company introduction(4) 10 to 49 84.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.1 Services available on the website Company introduction(4) 50 to 249 96.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.1 Services available on the website Company introduction(4) 250 and over 99.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 9.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 9.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 7.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 18.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 56.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 52.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 67.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 59.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 6.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 4.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 11.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 14.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.5 Services available on the website: Online tracking of orders (4) Total 6.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 4.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 8.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 20.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.6 Services available on the website: Website customisation for regular users(4) Total 5.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 4.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 8.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 12.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 35.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 31.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 46.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 52.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 63.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 59.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 75.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 87.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 20.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 13.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 40.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 61.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 25.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 23.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 34.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 26.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 67.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 62.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 81.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 91.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 15.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 9.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 30.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 51.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 99.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 99.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 98.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 99.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17 Social Media: % of companies that used Social Media (3) Total 38.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17 Social Media: % of companies that used Social Media (3) 10 to 49 34.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17 Social Media: % of companies that used Social Media (3) 50 to 249 50.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17 Social Media: % of companies that used Social Media (3) 250 and over 64.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 90.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 91.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 90.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 89.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 42.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 38.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 52.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 53.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 42.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 35.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 58.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 62.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 11.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 10.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 10.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 26.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 65.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 61.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 73.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 75.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 48.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 45.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 56.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 47.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 31.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 29.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 39.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 20.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 23.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 22.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 28.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 21.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 20.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 17.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 24.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 39.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 23.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 20.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 30.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 39.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 32.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 28.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 42.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 30.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 59.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 64.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 47.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 52.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 2.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 0.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 6.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 3.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 13.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 9.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 25.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 45.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 73.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 81.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 64.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 59.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 20.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 16.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 23.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 31.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 50.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 52.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 47.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 51.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 68.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 67.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 71.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 62.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 17.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 14.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 19.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 22.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 27.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 25.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 30.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 32.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 18.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 10.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 28.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 23.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 66.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 59.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 72.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 76.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 48.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 49.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 42.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 53.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 50.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 43.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 77.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 93.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 42.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 39.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 54.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 60.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 41.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 38.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 52.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 60.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 32.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 29.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 40.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 48.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 18.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 14.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 25.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 69.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 63.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 53.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 77.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 80.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 68.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 68.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 59.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 86.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 28 ICT safety: % of companies with a defined ICT safety policy Total 39.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 32.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 62.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 77.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 86.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 85.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 90.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 87.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 77.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 77.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 76.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 75.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 68.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 65.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 74.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 68.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 60.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 58.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 62.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 64.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 22.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 25.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 17.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 17.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 17.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 16.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 19.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 18.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 74.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 73.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 77.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 86.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 13.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 9.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 20.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 46.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 1.9 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 0.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 3.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 18.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 65.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 65.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 66.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 61.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 89.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 88.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 93.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 91.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 30.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 32.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 27.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 20.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 17.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 15.6 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 20.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 34.3 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 1.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 0.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 3.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 10.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 70.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 69.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 74.8 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 69.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 137,444.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 15,499.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 30,186.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 91,758.7 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 146,936.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 18,102.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 34,195.2 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 94,638.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 274,765.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 17,042.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 33,276.1 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 224,447.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 88,159.4 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 7,129.0 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 14,140.5 1.4. Optical, electronic and computer products electrical materal and equipment machinery and mecanic equipment motor vehicles transport equipment furniture manufacturing industry repair of machinery and equipment (NACE 26-33) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 66,889.8 1.5. Energy and water (NACE 35-39) 1.1 % of companies that had computers Total 100.0 1.5. Energy and water (NACE 35-39) 1.1 % of companies that had computers 10 to 49 100.0 1.5. Energy and water (NACE 35-39) 1.1 % of companies that had computers 50 to 249 100.0 1.5. Energy and water (NACE 35-39) 1.1 % of companies that had computers 250 and over 100.0 1.5. Energy and water (NACE 35-39) 1.2 %of companies that had Local Area Network (LAN) Total 90.2 1.5. Energy and water (NACE 35-39) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 87.5 1.5. Energy and water (NACE 35-39) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 97.0 1.5. Energy and water (NACE 35-39) 1.2 %of companies that had Local Area Network (LAN) 250 and over 100.0 1.5. Energy and water (NACE 35-39) 1.3 % of companies that had a wireless Local Area Network Total 57.2 1.5. Energy and water (NACE 35-39) 1.3 % of companies that had a wireless Local Area Network 10 to 49 53.7 1.5. Energy and water (NACE 35-39) 1.3 % of companies that had a wireless Local Area Network 50 to 249 62.0 1.5. Energy and water (NACE 35-39) 1.3 % of companies that had a wireless Local Area Network 250 and over 83.3 1.5. Energy and water (NACE 35-39) 1.4 % of companies that had an Internet connection Total 99.4 1.5. Energy and water (NACE 35-39) 1.4 % of companies that had an Internet connection 10 to 49 99.2 1.5. Energy and water (NACE 35-39) 1.4 % of companies that had an Internet connection 50 to 249 100.0 1.5. Energy and water (NACE 35-39) 1.4 % of companies that had an Internet connection 250 and over 100.0 1.5. Energy and water (NACE 35-39) 1.5 % companies that had Mobile telephony Total 99.2 1.5. Energy and water (NACE 35-39) 1.5 % companies that had Mobile telephony 10 to 49 99.5 1.5. Energy and water (NACE 35-39) 1.5 % companies that had Mobile telephony 50 to 249 98.0 1.5. Energy and water (NACE 35-39) 1.5 % companies that had Mobile telephony 250 and over 99.0 1.5. Energy and water (NACE 35-39) 2.1 % Personnel that use computers for business purposes Total 45.7 1.5. Energy and water (NACE 35-39) 2.1 % Personnel that use computers for business purposes 10 to 49 41.3 1.5. Energy and water (NACE 35-39) 2.1 % Personnel that use computers for business purposes 50 to 249 39.8 1.5. Energy and water (NACE 35-39) 2.1 % Personnel that use computers for business purposes 250 and over 47.4 1.5. Energy and water (NACE 35-39) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 41.6 1.5. Energy and water (NACE 35-39) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 37.8 1.5. Energy and water (NACE 35-39) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 38.3 1.5. Energy and water (NACE 35-39) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 42.8 1.5. Energy and water (NACE 35-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 25.6 1.5. Energy and water (NACE 35-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 20.4 1.5. Energy and water (NACE 35-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 17.7 1.5. Energy and water (NACE 35-39) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 27.8 1.5. Energy and water (NACE 35-39) 3 % of companies that used some type of open source software Total 81.5 1.5. Energy and water (NACE 35-39) 3 % of companies that used some type of open source software 10 to 49 82.9 1.5. Energy and water (NACE 35-39) 3 % of companies that used some type of open source software 50 to 249 72.7 1.5. Energy and water (NACE 35-39) 3 % of companies that used some type of open source software 250 and over 93.2 1.5. Energy and water (NACE 35-39) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 38.2 1.5. Energy and water (NACE 35-39) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 38.9 1.5. Energy and water (NACE 35-39) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 29.0 1.5. Energy and water (NACE 35-39) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 59.3 1.5. Energy and water (NACE 35-39) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 77.1 1.5. Energy and water (NACE 35-39) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 79.5 1.5. Energy and water (NACE 35-39) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 66.1 1.5. Energy and water (NACE 35-39) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 84.0 1.5. Energy and water (NACE 35-39) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 53.1 1.5. Energy and water (NACE 35-39) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 56.5 1.5. Energy and water (NACE 35-39) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 42.5 1.5. Energy and water (NACE 35-39) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 47.4 1.5. Energy and water (NACE 35-39) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 28.3 1.5. Energy and water (NACE 35-39) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 25.2 1.5. Energy and water (NACE 35-39) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 27.1 1.5. Energy and water (NACE 35-39) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 69.4 1.5. Energy and water (NACE 35-39) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 21.6 1.5. Energy and water (NACE 35-39) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 18.0 1.5. Energy and water (NACE 35-39) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 25.9 1.5. Energy and water (NACE 35-39) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 50.0 1.5. Energy and water (NACE 35-39) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 28.8 1.5. Energy and water (NACE 35-39) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 26.7 1.5. Energy and water (NACE 35-39) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 30.7 1.5. Energy and water (NACE 35-39) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 47.4 1.5. Energy and water (NACE 35-39) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 7.9 1.5. Energy and water (NACE 35-39) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 8.1 1.5. Energy and water (NACE 35-39) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 9.0 1.5. Energy and water (NACE 35-39) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 1.9 1.5. Energy and water (NACE 35-39) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 10.5 1.5. Energy and water (NACE 35-39) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 9.8 1.5. Energy and water (NACE 35-39) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 15.6 1.5. Energy and water (NACE 35-39) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 1.9 1.5. Energy and water (NACE 35-39) 4.3 % of companies that do not use open source software due to market inertia Total 7.5 1.5. Energy and water (NACE 35-39) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 7.3 1.5. Energy and water (NACE 35-39) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 10.3 1.5. Energy and water (NACE 35-39) 4.3 % of companies that do not use open source software due to market inertia 250 and over 1.0 1.5. Energy and water (NACE 35-39) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 6.1 1.5. Energy and water (NACE 35-39) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 5.9 1.5. Energy and water (NACE 35-39) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 8.5 1.5. Energy and water (NACE 35-39) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 0.0 1.5. Energy and water (NACE 35-39) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 7.4 1.5. Energy and water (NACE 35-39) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 8.2 1.5. Energy and water (NACE 35-39) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 5.6 1.5. Energy and water (NACE 35-39) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 3.4 1.5. Energy and water (NACE 35-39) 4.6 % of companies that do not use open source software due to other reasons, Total 4.8 1.5. Energy and water (NACE 35-39) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 3.9 1.5. Energy and water (NACE 35-39) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 8.7 1.5. Energy and water (NACE 35-39) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 3.4 1.5. Energy and water (NACE 35-39) 5.1 ICT experts: % of companies that hired ICT experts Total 27.7 1.5. Energy and water (NACE 35-39) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 20.7 1.5. Energy and water (NACE 35-39) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 38.2 1.5. Energy and water (NACE 35-39) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 77.6 1.5. Energy and water (NACE 35-39) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 31.1 1.5. Energy and water (NACE 35-39) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 26.4 1.5. Energy and water (NACE 35-39) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 37.3 1.5. Energy and water (NACE 35-39) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 68.5 1.5. Energy and water (NACE 35-39) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 53.7 1.5. Energy and water (NACE 35-39) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 39.1 1.5. Energy and water (NACE 35-39) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 71.4 1.5. Energy and water (NACE 35-39) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 90.3 1.5. Energy and water (NACE 35-39) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 84.8 1.5. Energy and water (NACE 35-39) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 91.1 1.5. Energy and water (NACE 35-39) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 72.7 1.5. Energy and water (NACE 35-39) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 77.0 1.5. Energy and water (NACE 35-39) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 9.6 1.5. Energy and water (NACE 35-39) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 4.4 1.5. Energy and water (NACE 35-39) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 19.9 1.5. Energy and water (NACE 35-39) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 37.6 1.5. Energy and water (NACE 35-39) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 1.5 1.5. Energy and water (NACE 35-39) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 0.0 1.5. Energy and water (NACE 35-39) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 4.7 1.5. Energy and water (NACE 35-39) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 8.8 1.5. Energy and water (NACE 35-39) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 36.6 1.5. Energy and water (NACE 35-39) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 33.5 1.5. Energy and water (NACE 35-39) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 42.3 1.5. Energy and water (NACE 35-39) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 54.7 1.5. Energy and water (NACE 35-39) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 52.5 1.5. Energy and water (NACE 35-39) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 53.4 1.5. Energy and water (NACE 35-39) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 52.6 1.5. Energy and water (NACE 35-39) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 42.4 1.5. Energy and water (NACE 35-39) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 50.4 1.5. Energy and water (NACE 35-39) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 47.7 1.5. Energy and water (NACE 35-39) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 57.2 1.5. Energy and water (NACE 35-39) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 61.1 1.5. Energy and water (NACE 35-39) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 40.6 1.5. Energy and water (NACE 35-39) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 42.3 1.5. Energy and water (NACE 35-39) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 35.7 1.5. Energy and water (NACE 35-39) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 36.0 1.5. Energy and water (NACE 35-39) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 22.0 1.5. Energy and water (NACE 35-39) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 19.8 1.5. Energy and water (NACE 35-39) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 24.2 1.5. Energy and water (NACE 35-39) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 41.3 1.5. Energy and water (NACE 35-39) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 46.9 1.5. Energy and water (NACE 35-39) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 41.6 1.5. Energy and water (NACE 35-39) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 65.3 1.5. Energy and water (NACE 35-39) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 49.4 1.5. Energy and water (NACE 35-39) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 33.8 1.5. Energy and water (NACE 35-39) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 34.5 1.5. Energy and water (NACE 35-39) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 27.4 1.5. Energy and water (NACE 35-39) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 46.8 1.5. Energy and water (NACE 35-39) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 46.7 1.5. Energy and water (NACE 35-39) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 43.5 1.5. Energy and water (NACE 35-39) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 57.6 1.5. Energy and water (NACE 35-39) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 49.3 1.5. Energy and water (NACE 35-39) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 17.5 1.5. Energy and water (NACE 35-39) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 14.5 1.5. Energy and water (NACE 35-39) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 20.1 1.5. Energy and water (NACE 35-39) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 45.2 1.5. Energy and water (NACE 35-39) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 44.5 1.5. Energy and water (NACE 35-39) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 44.6 1.5. Energy and water (NACE 35-39) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 45.5 1.5. Energy and water (NACE 35-39) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 39.7 1.5. Energy and water (NACE 35-39) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 20.2 1.5. Energy and water (NACE 35-39) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 17.9 1.5. Energy and water (NACE 35-39) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 21.1 1.5. Energy and water (NACE 35-39) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 44.1 1.5. Energy and water (NACE 35-39) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 41.0 1.5. Energy and water (NACE 35-39) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 40.7 1.5. Energy and water (NACE 35-39) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 42.2 1.5. Energy and water (NACE 35-39) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 41.5 1.5. Energy and water (NACE 35-39) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 33.3 1.5. Energy and water (NACE 35-39) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 27.7 1.5. Energy and water (NACE 35-39) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 46.7 1.5. Energy and water (NACE 35-39) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 55.4 1.5. Energy and water (NACE 35-39) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 50.1 1.5. Energy and water (NACE 35-39) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 53.1 1.5. Energy and water (NACE 35-39) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 42.3 1.5. Energy and water (NACE 35-39) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 38.7 1.5. Energy and water (NACE 35-39) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 98.9 1.5. Energy and water (NACE 35-39) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 98.5 1.5. Energy and water (NACE 35-39) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 1.5. Energy and water (NACE 35-39) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 1.5. Energy and water (NACE 35-39) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 93.8 1.5. Energy and water (NACE 35-39) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 92.9 1.5. Energy and water (NACE 35-39) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 95.6 1.5. Energy and water (NACE 35-39) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 99.0 1.5. Energy and water (NACE 35-39) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 76.5 1.5. Energy and water (NACE 35-39) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 75.2 1.5. Energy and water (NACE 35-39) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 78.7 1.5. Energy and water (NACE 35-39) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 84.5 1.5. Energy and water (NACE 35-39) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 32.2 1.5. Energy and water (NACE 35-39) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 26.4 1.5. Energy and water (NACE 35-39) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 40.5 1.5. Energy and water (NACE 35-39) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 74.6 1.5. Energy and water (NACE 35-39) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 11.5 1.5. Energy and water (NACE 35-39) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 7.4 1.5. Energy and water (NACE 35-39) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 16.6 1.5. Energy and water (NACE 35-39) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 43.3 1.5. Energy and water (NACE 35-39) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 89.2 1.5. Energy and water (NACE 35-39) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 88.2 1.5. Energy and water (NACE 35-39) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 89.7 1.5. Energy and water (NACE 35-39) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 99.0 1.5. Energy and water (NACE 35-39) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 61.7 1.5. Energy and water (NACE 35-39) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 56.2 1.5. Energy and water (NACE 35-39) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 73.7 1.5. Energy and water (NACE 35-39) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 87.2 1.5. Energy and water (NACE 35-39) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 83.2 1.5. Energy and water (NACE 35-39) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 81.2 1.5. Energy and water (NACE 35-39) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 86.2 1.5. Energy and water (NACE 35-39) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 97.1 1.5. Energy and water (NACE 35-39) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 44.5 1.5. Energy and water (NACE 35-39) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 40.1 1.5. Energy and water (NACE 35-39) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 54.4 1.5. Energy and water (NACE 35-39) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 64.4 1.5. Energy and water (NACE 35-39) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 0.8 1.5. Energy and water (NACE 35-39) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 1.1 1.5. Energy and water (NACE 35-39) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 0.0 1.5. Energy and water (NACE 35-39) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.0 1.5. Energy and water (NACE 35-39) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 42.2 1.5. Energy and water (NACE 35-39) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 45.1 1.5. Energy and water (NACE 35-39) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 39.5 1.5. Energy and water (NACE 35-39) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 17.5 1.5. Energy and water (NACE 35-39) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 27.2 1.5. Energy and water (NACE 35-39) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 27.9 1.5. Energy and water (NACE 35-39) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 25.4 1.5. Energy and water (NACE 35-39) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 24.7 1.5. Energy and water (NACE 35-39) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 14.3 1.5. Energy and water (NACE 35-39) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 13.5 1.5. Energy and water (NACE 35-39) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 14.3 1.5. Energy and water (NACE 35-39) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 24.9 1.5. Energy and water (NACE 35-39) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 9.2 1.5. Energy and water (NACE 35-39) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 5.3 1.5. Energy and water (NACE 35-39) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 16.4 1.5. Energy and water (NACE 35-39) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 31.9 1.5. Energy and water (NACE 35-39) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 79.4 1.5. Energy and water (NACE 35-39) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 77.8 1.5. Energy and water (NACE 35-39) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 79.1 1.5. Energy and water (NACE 35-39) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 99.0 1.5. Energy and water (NACE 35-39) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 55.9 1.5. Energy and water (NACE 35-39) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 51.3 1.5. Energy and water (NACE 35-39) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 61.3 1.5. Energy and water (NACE 35-39) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 93.3 1.5. Energy and water (NACE 35-39) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 76.8 1.5. Energy and water (NACE 35-39) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 75.0 1.5. Energy and water (NACE 35-39) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 77.0 1.5. Energy and water (NACE 35-39) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 98.0 1.5. Energy and water (NACE 35-39) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 74.9 1.5. Energy and water (NACE 35-39) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 71.3 1.5. Energy and water (NACE 35-39) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 80.9 1.5. Energy and water (NACE 35-39) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 99.0 1.5. Energy and water (NACE 35-39) 11 % of companies that paid for advertising on the Internet Total 13.8 1.5. Energy and water (NACE 35-39) 11 % of companies that paid for advertising on the Internet 10 to 49 12.8 1.5. Energy and water (NACE 35-39) 11 % of companies that paid for advertising on the Internet 50 to 249 12.2 1.5. Energy and water (NACE 35-39) 11 % of companies that paid for advertising on the Internet 250 and over 31.1 1.5. Energy and water (NACE 35-39) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 97.7 1.5. Energy and water (NACE 35-39) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 97.3 1.5. Energy and water (NACE 35-39) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 98.6 1.5. Energy and water (NACE 35-39) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 100.0 1.5. Energy and water (NACE 35-39) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 88.4 1.5. Energy and water (NACE 35-39) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 86.5 1.5. Energy and water (NACE 35-39) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 91.5 1.5. Energy and water (NACE 35-39) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 100.0 1.5. Energy and water (NACE 35-39) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 94.0 1.5. Energy and water (NACE 35-39) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 93.4 1.5. Energy and water (NACE 35-39) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 94.6 1.5. Energy and water (NACE 35-39) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 99.0 1.5. Energy and water (NACE 35-39) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 82.3 1.5. Energy and water (NACE 35-39) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 79.1 1.5. Energy and water (NACE 35-39) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 88.9 1.5. Energy and water (NACE 35-39) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 99.0 1.5. Energy and water (NACE 35-39) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 85.7 1.5. Energy and water (NACE 35-39) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 83.3 1.5. Energy and water (NACE 35-39) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 91.3 1.5. Energy and water (NACE 35-39) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 96.3 1.5. Energy and water (NACE 35-39) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 74.8 1.5. Energy and water (NACE 35-39) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 70.3 1.5. Energy and water (NACE 35-39) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 85.6 1.5. Energy and water (NACE 35-39) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 92.9 1.5. Energy and water (NACE 35-39) 13 % of companies with an Internet connection and website/page(3) Total 73.6 1.5. Energy and water (NACE 35-39) 13 % of companies with an Internet connection and website/page(3) 10 to 49 71.5 1.5. Energy and water (NACE 35-39) 13 % of companies with an Internet connection and website/page(3) 50 to 249 73.8 1.5. Energy and water (NACE 35-39) 13 % of companies with an Internet connection and website/page(3) 250 and over 98.0 1.5. Energy and water (NACE 35-39) 14.1 Services available on the website Company introduction(4) Total 86.4 1.5. Energy and water (NACE 35-39) 14.1 Services available on the website Company introduction(4) 10 to 49 82.1 1.5. Energy and water (NACE 35-39) 14.1 Services available on the website Company introduction(4) 50 to 249 97.5 1.5. Energy and water (NACE 35-39) 14.1 Services available on the website Company introduction(4) 250 and over 96.4 1.5. Energy and water (NACE 35-39) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 6.8 1.5. Energy and water (NACE 35-39) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 6.4 1.5. Energy and water (NACE 35-39) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 6.1 1.5. Energy and water (NACE 35-39) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 11.8 1.5. Energy and water (NACE 35-39) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 33.8 1.5. Energy and water (NACE 35-39) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 30.0 1.5. Energy and water (NACE 35-39) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 40.4 1.5. Energy and water (NACE 35-39) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 50.5 1.5. Energy and water (NACE 35-39) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 3.6 1.5. Energy and water (NACE 35-39) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 2.6 1.5. Energy and water (NACE 35-39) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 3.3 1.5. Energy and water (NACE 35-39) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 12.7 1.5. Energy and water (NACE 35-39) 14.5 Services available on the website: Online tracking of orders (4) Total 5.9 1.5. Energy and water (NACE 35-39) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 4.6 1.5. Energy and water (NACE 35-39) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 6.4 1.5. Energy and water (NACE 35-39) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 16.7 1.5. Energy and water (NACE 35-39) 14.6 Services available on the website: Website customisation for regular users(4) Total 7.6 1.5. Energy and water (NACE 35-39) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 7.1 1.5. Energy and water (NACE 35-39) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 6.4 1.5. Energy and water (NACE 35-39) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 14.4 1.5. Energy and water (NACE 35-39) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 28.5 1.5. Energy and water (NACE 35-39) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 24.4 1.5. Energy and water (NACE 35-39) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 36.9 1.5. Energy and water (NACE 35-39) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 43.5 1.5. Energy and water (NACE 35-39) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 69.1 1.5. Energy and water (NACE 35-39) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 64.7 1.5. Energy and water (NACE 35-39) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 75.4 1.5. Energy and water (NACE 35-39) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 92.5 1.5. Energy and water (NACE 35-39) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 29.2 1.5. Energy and water (NACE 35-39) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 20.9 1.5. Energy and water (NACE 35-39) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 43.9 1.5. Energy and water (NACE 35-39) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 64.8 1.5. Energy and water (NACE 35-39) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 36.6 1.5. Energy and water (NACE 35-39) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 31.9 1.5. Energy and water (NACE 35-39) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 44.9 1.5. Energy and water (NACE 35-39) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 57.9 1.5. Energy and water (NACE 35-39) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 80.0 1.5. Energy and water (NACE 35-39) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 77.0 1.5. Energy and water (NACE 35-39) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 87.0 1.5. Energy and water (NACE 35-39) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 93.6 1.5. Energy and water (NACE 35-39) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 27.4 1.5. Energy and water (NACE 35-39) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 26.2 1.5. Energy and water (NACE 35-39) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 24.4 1.5. Energy and water (NACE 35-39) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 48.4 1.5. Energy and water (NACE 35-39) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 96.1 1.5. Energy and water (NACE 35-39) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 95.2 1.5. Energy and water (NACE 35-39) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 97.8 1.5. Energy and water (NACE 35-39) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 100.0 1.5. Energy and water (NACE 35-39) 17 Social Media: % of companies that used Social Media (3) Total 30.1 1.5. Energy and water (NACE 35-39) 17 Social Media: % of companies that used Social Media (3) 10 to 49 26.6 1.5. Energy and water (NACE 35-39) 17 Social Media: % of companies that used Social Media (3) 50 to 249 36.4 1.5. Energy and water (NACE 35-39) 17 Social Media: % of companies that used Social Media (3) 250 and over 51.9 1.5. Energy and water (NACE 35-39) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 70.5 1.5. Energy and water (NACE 35-39) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 65.7 1.5. Energy and water (NACE 35-39) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 79.1 1.5. Energy and water (NACE 35-39) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 79.5 1.5. Energy and water (NACE 35-39) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 44.4 1.5. Energy and water (NACE 35-39) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 40.4 1.5. Energy and water (NACE 35-39) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 50.5 1.5. Energy and water (NACE 35-39) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 55.1 1.5. Energy and water (NACE 35-39) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 49.5 1.5. Energy and water (NACE 35-39) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 45.7 1.5. Energy and water (NACE 35-39) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 54.5 1.5. Energy and water (NACE 35-39) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 61.0 1.5. Energy and water (NACE 35-39) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 13.7 1.5. Energy and water (NACE 35-39) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 5.1 1.5. Energy and water (NACE 35-39) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 24.7 1.5. Energy and water (NACE 35-39) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 41.2 1.5. Energy and water (NACE 35-39) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 59.4 1.5. Energy and water (NACE 35-39) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 53.7 1.5. Energy and water (NACE 35-39) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 67.9 1.5. Energy and water (NACE 35-39) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 74.1 1.5. Energy and water (NACE 35-39) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 60.0 1.5. Energy and water (NACE 35-39) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 56.4 1.5. Energy and water (NACE 35-39) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 70.0 1.5. Energy and water (NACE 35-39) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 59.1 1.5. Energy and water (NACE 35-39) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 41.0 1.5. Energy and water (NACE 35-39) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 39.4 1.5. Energy and water (NACE 35-39) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 49.4 1.5. Energy and water (NACE 35-39) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 31.9 1.5. Energy and water (NACE 35-39) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 40.9 1.5. Energy and water (NACE 35-39) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 40.9 1.5. Energy and water (NACE 35-39) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 43.7 1.5. Energy and water (NACE 35-39) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 34.1 1.5. Energy and water (NACE 35-39) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 27.2 1.5. Energy and water (NACE 35-39) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 24.0 1.5. Energy and water (NACE 35-39) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 31.8 1.5. Energy and water (NACE 35-39) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 36.8 1.5. Energy and water (NACE 35-39) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 42.9 1.5. Energy and water (NACE 35-39) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 41.1 1.5. Energy and water (NACE 35-39) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 41.7 1.5. Energy and water (NACE 35-39) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 56.3 1.5. Energy and water (NACE 35-39) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 31.3 1.5. Energy and water (NACE 35-39) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 24.2 1.5. Energy and water (NACE 35-39) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 42.5 1.5. Energy and water (NACE 35-39) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 48.8 1.5. Energy and water (NACE 35-39) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 50.1 1.5. Energy and water (NACE 35-39) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 54.4 1.5. Energy and water (NACE 35-39) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 40.7 1.5. Energy and water (NACE 35-39) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 45.6 1.5. Energy and water (NACE 35-39) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 2.0 1.5. Energy and water (NACE 35-39) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 0.9 1.5. Energy and water (NACE 35-39) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 4.2 1.5. Energy and water (NACE 35-39) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 3.8 1.5. Energy and water (NACE 35-39) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 18.9 1.5. Energy and water (NACE 35-39) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 16.6 1.5. Energy and water (NACE 35-39) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 20.6 1.5. Energy and water (NACE 35-39) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 40.7 1.5. Energy and water (NACE 35-39) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 56.3 1.5. Energy and water (NACE 35-39) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 53.1 1.5. Energy and water (NACE 35-39) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 66.1 1.5. Energy and water (NACE 35-39) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 55.9 1.5. Energy and water (NACE 35-39) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 21.2 1.5. Energy and water (NACE 35-39) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 12.1 1.5. Energy and water (NACE 35-39) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 44.6 1.5. Energy and water (NACE 35-39) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 27.1 1.5. Energy and water (NACE 35-39) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 53.9 1.5. Energy and water (NACE 35-39) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 52.3 1.5. Energy and water (NACE 35-39) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 61.2 1.5. Energy and water (NACE 35-39) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 49.9 1.5. Energy and water (NACE 35-39) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 68.9 1.5. Energy and water (NACE 35-39) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 68.4 1.5. Energy and water (NACE 35-39) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 70.7 1.5. Energy and water (NACE 35-39) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 67.8 1.5. Energy and water (NACE 35-39) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 7.8 1.5. Energy and water (NACE 35-39) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 1.7 1.5. Energy and water (NACE 35-39) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 23.0 1.5. Energy and water (NACE 35-39) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 12.0 1.5. Energy and water (NACE 35-39) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 17.8 1.5. Energy and water (NACE 35-39) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 9.2 1.5. Energy and water (NACE 35-39) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 29.8 1.5. Energy and water (NACE 35-39) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 39.9 1.5. Energy and water (NACE 35-39) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 16.4 1.5. Energy and water (NACE 35-39) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 10.0 1.5. Energy and water (NACE 35-39) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 22.5 1.5. Energy and water (NACE 35-39) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 37.9 1.5. Energy and water (NACE 35-39) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 62.2 1.5. Energy and water (NACE 35-39) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 60.9 1.5. Energy and water (NACE 35-39) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 61.5 1.5. Energy and water (NACE 35-39) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 69.8 1.5. Energy and water (NACE 35-39) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 60.5 1.5. Energy and water (NACE 35-39) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 59.4 1.5. Energy and water (NACE 35-39) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 54.8 1.5. Energy and water (NACE 35-39) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 74.9 1.5. Energy and water (NACE 35-39) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 41.5 1.5. Energy and water (NACE 35-39) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 37.0 1.5. Energy and water (NACE 35-39) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 46.5 1.5. Energy and water (NACE 35-39) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 78.1 1.5. Energy and water (NACE 35-39) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 31.3 1.5. Energy and water (NACE 35-39) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 27.0 1.5. Energy and water (NACE 35-39) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 37.2 1.5. Energy and water (NACE 35-39) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 63.7 1.5. Energy and water (NACE 35-39) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 28.9 1.5. Energy and water (NACE 35-39) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 24.3 1.5. Energy and water (NACE 35-39) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 36.9 1.5. Energy and water (NACE 35-39) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 58.7 1.5. Energy and water (NACE 35-39) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 21.6 1.5. Energy and water (NACE 35-39) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 19.6 1.5. Energy and water (NACE 35-39) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 21.6 1.5. Energy and water (NACE 35-39) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 45.6 1.5. Energy and water (NACE 35-39) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 16.4 1.5. Energy and water (NACE 35-39) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 13.7 1.5. Energy and water (NACE 35-39) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 21.7 1.5. Energy and water (NACE 35-39) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 31.6 1.5. Energy and water (NACE 35-39) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 67.0 1.5. Energy and water (NACE 35-39) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 64.5 1.5. Energy and water (NACE 35-39) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 64.9 1.5. Energy and water (NACE 35-39) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 84.6 1.5. Energy and water (NACE 35-39) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 75.5 1.5. Energy and water (NACE 35-39) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 75.6 1.5. Energy and water (NACE 35-39) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 69.3 1.5. Energy and water (NACE 35-39) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 89.2 1.5. Energy and water (NACE 35-39) 28 ICT safety: % of companies with a defined ICT safety policy Total 43.5 1.5. Energy and water (NACE 35-39) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 39.5 1.5. Energy and water (NACE 35-39) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 48.7 1.5. Energy and water (NACE 35-39) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 74.9 1.5. Energy and water (NACE 35-39) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 92.9 1.5. Energy and water (NACE 35-39) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 93.8 1.5. Energy and water (NACE 35-39) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 88.3 1.5. Energy and water (NACE 35-39) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 96.8 1.5. Energy and water (NACE 35-39) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 85.0 1.5. Energy and water (NACE 35-39) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 85.6 1.5. Energy and water (NACE 35-39) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 84.0 1.5. Energy and water (NACE 35-39) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 83.2 1.5. Energy and water (NACE 35-39) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 76.4 1.5. Energy and water (NACE 35-39) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 77.1 1.5. Energy and water (NACE 35-39) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 72.5 1.5. Energy and water (NACE 35-39) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 80.4 1.5. Energy and water (NACE 35-39) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 69.4 1.5. Energy and water (NACE 35-39) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 69.9 1.5. Energy and water (NACE 35-39) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 65.9 1.5. Energy and water (NACE 35-39) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 74.0 1.5. Energy and water (NACE 35-39) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 15.2 1.5. Energy and water (NACE 35-39) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 13.5 1.5. Energy and water (NACE 35-39) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 19.1 1.5. Energy and water (NACE 35-39) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 17.6 1.5. Energy and water (NACE 35-39) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 15.4 1.5. Energy and water (NACE 35-39) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 16.6 1.5. Energy and water (NACE 35-39) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 15.0 1.5. Energy and water (NACE 35-39) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 8.4 1.5. Energy and water (NACE 35-39) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 78.0 1.5. Energy and water (NACE 35-39) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 77.7 1.5. Energy and water (NACE 35-39) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 76.9 1.5. Energy and water (NACE 35-39) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 85.4 1.5. Energy and water (NACE 35-39) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 19.8 1.5. Energy and water (NACE 35-39) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 18.7 1.5. Energy and water (NACE 35-39) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 20.5 1.5. Energy and water (NACE 35-39) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 29.8 1.5. Energy and water (NACE 35-39) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 7.2 1.5. Energy and water (NACE 35-39) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 7.0 1.5. Energy and water (NACE 35-39) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 6.8 1.5. Energy and water (NACE 35-39) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 11.6 1.5. Energy and water (NACE 35-39) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 62.0 1.5. Energy and water (NACE 35-39) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 64.8 1.5. Energy and water (NACE 35-39) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 55.0 1.5. Energy and water (NACE 35-39) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 51.8 1.5. Energy and water (NACE 35-39) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 93.1 1.5. Energy and water (NACE 35-39) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 93.0 1.5. Energy and water (NACE 35-39) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 93.4 1.5. Energy and water (NACE 35-39) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 93.7 1.5. Energy and water (NACE 35-39) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 32.4 1.5. Energy and water (NACE 35-39) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 30.4 1.5. Energy and water (NACE 35-39) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 38.7 1.5. Energy and water (NACE 35-39) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 36.2 1.5. Energy and water (NACE 35-39) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 16.1 1.5. Energy and water (NACE 35-39) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 16.3 1.5. Energy and water (NACE 35-39) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 12.1 1.5. Energy and water (NACE 35-39) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 26.9 1.5. Energy and water (NACE 35-39) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 5.3 1.5. Energy and water (NACE 35-39) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 5.5 1.5. Energy and water (NACE 35-39) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 4.2 1.5. Energy and water (NACE 35-39) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 5.8 1.5. Energy and water (NACE 35-39) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 59.9 1.5. Energy and water (NACE 35-39) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 61.3 1.5. Energy and water (NACE 35-39) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 56.6 1.5. Energy and water (NACE 35-39) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 52.7 1.5. Energy and water (NACE 35-39) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 179,066.7 1.5. Energy and water (NACE 35-39) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 4,142.2 1.5. Energy and water (NACE 35-39) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 17,138.3 1.5. Energy and water (NACE 35-39) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 157,786.1 1.5. Energy and water (NACE 35-39) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 175,426.4 1.5. Energy and water (NACE 35-39) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 5,641.2 1.5. Energy and water (NACE 35-39) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 13,291.0 1.5. Energy and water (NACE 35-39) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 156,494.3 1.5. Energy and water (NACE 35-39) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 235,752.1 1.5. Energy and water (NACE 35-39) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 9,315.2 1.5. Energy and water (NACE 35-39) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 18,890.3 1.5. Energy and water (NACE 35-39) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 207,546.6 1.5. Energy and water (NACE 35-39) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 73,651.5 1.5. Energy and water (NACE 35-39) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 1,441.6 1.5. Energy and water (NACE 35-39) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 3,681.2 1.5. Energy and water (NACE 35-39) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 68,528.7 2. 2. Total for Construction (NACE 41-43) 1.1 % of companies that had computers Total 99.1 2. 2. Total for Construction (NACE 41-43) 1.1 % of companies that had computers 10 to 49 99.1 2. 2. Total for Construction (NACE 41-43) 1.1 % of companies that had computers 50 to 249 99.5 2. 2. Total for Construction (NACE 41-43) 1.1 % of companies that had computers 250 and over 100.0 2. 2. Total for Construction (NACE 41-43) 1.2 %of companies that had Local Area Network (LAN) Total 81.5 2. 2. Total for Construction (NACE 41-43) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 79.9 2. 2. Total for Construction (NACE 41-43) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 97.1 2. 2. Total for Construction (NACE 41-43) 1.2 %of companies that had Local Area Network (LAN) 250 and over 98.4 2. 2. Total for Construction (NACE 41-43) 1.3 % of companies that had a wireless Local Area Network Total 54.6 2. 2. Total for Construction (NACE 41-43) 1.3 % of companies that had a wireless Local Area Network 10 to 49 52.8 2. 2. Total for Construction (NACE 41-43) 1.3 % of companies that had a wireless Local Area Network 50 to 249 70.8 2. 2. Total for Construction (NACE 41-43) 1.3 % of companies that had a wireless Local Area Network 250 and over 90.0 2. 2. Total for Construction (NACE 41-43) 1.4 % of companies that had an Internet connection Total 98.6 2. 2. Total for Construction (NACE 41-43) 1.4 % of companies that had an Internet connection 10 to 49 98.5 2. 2. Total for Construction (NACE 41-43) 1.4 % of companies that had an Internet connection 50 to 249 99.5 2. 2. Total for Construction (NACE 41-43) 1.4 % of companies that had an Internet connection 250 and over 100.0 2. 2. Total for Construction (NACE 41-43) 1.5 % companies that had Mobile telephony Total 98.5 2. 2. Total for Construction (NACE 41-43) 1.5 % companies that had Mobile telephony 10 to 49 98.4 2. 2. Total for Construction (NACE 41-43) 1.5 % companies that had Mobile telephony 50 to 249 99.5 2. 2. Total for Construction (NACE 41-43) 1.5 % companies that had Mobile telephony 250 and over 100.0 2. 2. Total for Construction (NACE 41-43) 2.1 % Personnel that use computers for business purposes Total 41.4 2. 2. Total for Construction (NACE 41-43) 2.1 % Personnel that use computers for business purposes 10 to 49 37.4 2. 2. Total for Construction (NACE 41-43) 2.1 % Personnel that use computers for business purposes 50 to 249 37.3 2. 2. Total for Construction (NACE 41-43) 2.1 % Personnel that use computers for business purposes 250 and over 53.6 2. 2. Total for Construction (NACE 41-43) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 39.8 2. 2. Total for Construction (NACE 41-43) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 35.8 2. 2. Total for Construction (NACE 41-43) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 35.7 2. 2. Total for Construction (NACE 41-43) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 52.0 2. 2. Total for Construction (NACE 41-43) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 24.1 2. 2. Total for Construction (NACE 41-43) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 21.1 2. 2. Total for Construction (NACE 41-43) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 23.2 2. 2. Total for Construction (NACE 41-43) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 31.2 2. 2. Total for Construction (NACE 41-43) 3 % of companies that used some type of open source software Total 83.7 2. 2. Total for Construction (NACE 41-43) 3 % of companies that used some type of open source software 10 to 49 83.2 2. 2. Total for Construction (NACE 41-43) 3 % of companies that used some type of open source software 50 to 249 89.7 2. 2. Total for Construction (NACE 41-43) 3 % of companies that used some type of open source software 250 and over 84.2 2. 2. Total for Construction (NACE 41-43) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 32.9 2. 2. Total for Construction (NACE 41-43) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 32.0 2. 2. Total for Construction (NACE 41-43) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 40.3 2. 2. Total for Construction (NACE 41-43) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 52.5 2. 2. Total for Construction (NACE 41-43) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 79.8 2. 2. Total for Construction (NACE 41-43) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 79.3 2. 2. Total for Construction (NACE 41-43) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 85.4 2. 2. Total for Construction (NACE 41-43) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 74.2 2. 2. Total for Construction (NACE 41-43) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 59.7 2. 2. Total for Construction (NACE 41-43) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 59.6 2. 2. Total for Construction (NACE 41-43) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 62.7 2. 2. Total for Construction (NACE 41-43) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 45.5 2. 2. Total for Construction (NACE 41-43) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 19.4 2. 2. Total for Construction (NACE 41-43) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 17.6 2. 2. Total for Construction (NACE 41-43) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 34.3 2. 2. Total for Construction (NACE 41-43) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 61.6 2. 2. Total for Construction (NACE 41-43) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 12.6 2. 2. Total for Construction (NACE 41-43) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 10.8 2. 2. Total for Construction (NACE 41-43) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 30.6 2. 2. Total for Construction (NACE 41-43) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 33.0 2. 2. Total for Construction (NACE 41-43) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 26.9 2. 2. Total for Construction (NACE 41-43) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 26.2 2. 2. Total for Construction (NACE 41-43) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 33.3 2. 2. Total for Construction (NACE 41-43) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 41.6 2. 2. Total for Construction (NACE 41-43) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 8.6 2. 2. Total for Construction (NACE 41-43) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 8.9 2. 2. Total for Construction (NACE 41-43) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 4.7 2. 2. Total for Construction (NACE 41-43) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 7.4 2. 2. Total for Construction (NACE 41-43) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 8.7 2. 2. Total for Construction (NACE 41-43) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 8.9 2. 2. Total for Construction (NACE 41-43) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 5.6 2. 2. Total for Construction (NACE 41-43) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 9.6 2. 2. Total for Construction (NACE 41-43) 4.3 % of companies that do not use open source software due to market inertia Total 9.6 2. 2. Total for Construction (NACE 41-43) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 10.0 2. 2. Total for Construction (NACE 41-43) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 4.8 2. 2. Total for Construction (NACE 41-43) 4.3 % of companies that do not use open source software due to market inertia 250 and over 8.0 2. 2. Total for Construction (NACE 41-43) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 5.0 2. 2. Total for Construction (NACE 41-43) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 5.2 2. 2. Total for Construction (NACE 41-43) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 1.8 2. 2. Total for Construction (NACE 41-43) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 6.9 2. 2. Total for Construction (NACE 41-43) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 6.3 2. 2. Total for Construction (NACE 41-43) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 6.5 2. 2. Total for Construction (NACE 41-43) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 3.9 2. 2. Total for Construction (NACE 41-43) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 4.2 2. 2. Total for Construction (NACE 41-43) 4.6 % of companies that do not use open source software due to other reasons, Total 1.1 2. 2. Total for Construction (NACE 41-43) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 1.1 2. 2. Total for Construction (NACE 41-43) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 0.7 2. 2. Total for Construction (NACE 41-43) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 0.9 2. 2. Total for Construction (NACE 41-43) 5.1 ICT experts: % of companies that hired ICT experts Total 16.4 2. 2. Total for Construction (NACE 41-43) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 14.2 2. 2. Total for Construction (NACE 41-43) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 33.8 2. 2. Total for Construction (NACE 41-43) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 83.3 2. 2. Total for Construction (NACE 41-43) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 14.2 2. 2. Total for Construction (NACE 41-43) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 12.5 2. 2. Total for Construction (NACE 41-43) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 27.9 2. 2. Total for Construction (NACE 41-43) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 62.1 2. 2. Total for Construction (NACE 41-43) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 40.9 2. 2. Total for Construction (NACE 41-43) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 36.6 2. 2. Total for Construction (NACE 41-43) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 52.4 2. 2. Total for Construction (NACE 41-43) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 81.1 2. 2. Total for Construction (NACE 41-43) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 79.5 2. 2. Total for Construction (NACE 41-43) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 81.7 2. 2. Total for Construction (NACE 41-43) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 67.6 2. 2. Total for Construction (NACE 41-43) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 82.9 2. 2. Total for Construction (NACE 41-43) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 9.2 2. 2. Total for Construction (NACE 41-43) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 8.7 2. 2. Total for Construction (NACE 41-43) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 12.0 2. 2. Total for Construction (NACE 41-43) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 39.7 2. 2. Total for Construction (NACE 41-43) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 0.6 2. 2. Total for Construction (NACE 41-43) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 0.5 2. 2. Total for Construction (NACE 41-43) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 0.3 2. 2. Total for Construction (NACE 41-43) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 10.9 2. 2. Total for Construction (NACE 41-43) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 26.2 2. 2. Total for Construction (NACE 41-43) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 24.8 2. 2. Total for Construction (NACE 41-43) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 38.0 2. 2. Total for Construction (NACE 41-43) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 66.6 2. 2. Total for Construction (NACE 41-43) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 60.6 2. 2. Total for Construction (NACE 41-43) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 61.4 2. 2. Total for Construction (NACE 41-43) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 55.7 2. 2. Total for Construction (NACE 41-43) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 32.1 2. 2. Total for Construction (NACE 41-43) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 42.7 2. 2. Total for Construction (NACE 41-43) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 41.7 2. 2. Total for Construction (NACE 41-43) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 49.9 2. 2. Total for Construction (NACE 41-43) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 79.9 2. 2. Total for Construction (NACE 41-43) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 44.1 2. 2. Total for Construction (NACE 41-43) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 44.4 2. 2. Total for Construction (NACE 41-43) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 44.7 2. 2. Total for Construction (NACE 41-43) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 16.9 2. 2. Total for Construction (NACE 41-43) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 15.4 2. 2. Total for Construction (NACE 41-43) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 14.9 2. 2. Total for Construction (NACE 41-43) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 18.4 2. 2. Total for Construction (NACE 41-43) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 36.6 2. 2. Total for Construction (NACE 41-43) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 43.0 2. 2. Total for Construction (NACE 41-43) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 41.9 2. 2. Total for Construction (NACE 41-43) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 54.1 2. 2. Total for Construction (NACE 41-43) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 59.3 2. 2. Total for Construction (NACE 41-43) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 17.0 2. 2. Total for Construction (NACE 41-43) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 15.9 2. 2. Total for Construction (NACE 41-43) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 25.4 2. 2. Total for Construction (NACE 41-43) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 51.3 2. 2. Total for Construction (NACE 41-43) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 44.9 2. 2. Total for Construction (NACE 41-43) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 44.4 2. 2. Total for Construction (NACE 41-43) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 50.4 2. 2. Total for Construction (NACE 41-43) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 47.4 2. 2. Total for Construction (NACE 41-43) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 11.6 2. 2. Total for Construction (NACE 41-43) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 10.7 2. 2. Total for Construction (NACE 41-43) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 19.9 2. 2. Total for Construction (NACE 41-43) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 28.2 2. 2. Total for Construction (NACE 41-43) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 43.0 2. 2. Total for Construction (NACE 41-43) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 41.9 2. 2. Total for Construction (NACE 41-43) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 54.3 2. 2. Total for Construction (NACE 41-43) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 55.8 2. 2. Total for Construction (NACE 41-43) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 10.7 2. 2. Total for Construction (NACE 41-43) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 10.1 2. 2. Total for Construction (NACE 41-43) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 15.5 2. 2. Total for Construction (NACE 41-43) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 31.6 2. 2. Total for Construction (NACE 41-43) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 40.9 2. 2. Total for Construction (NACE 41-43) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 39.8 2. 2. Total for Construction (NACE 41-43) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 51.6 2. 2. Total for Construction (NACE 41-43) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 53.0 2. 2. Total for Construction (NACE 41-43) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 25.0 2. 2. Total for Construction (NACE 41-43) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 23.4 2. 2. Total for Construction (NACE 41-43) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 38.6 2. 2. Total for Construction (NACE 41-43) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 57.9 2. 2. Total for Construction (NACE 41-43) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 55.2 2. 2. Total for Construction (NACE 41-43) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 55.6 2. 2. Total for Construction (NACE 41-43) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 52.0 2. 2. Total for Construction (NACE 41-43) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 39.0 2. 2. Total for Construction (NACE 41-43) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 99.4 2. 2. Total for Construction (NACE 41-43) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.4 2. 2. Total for Construction (NACE 41-43) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 99.6 2. 2. Total for Construction (NACE 41-43) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 2. 2. Total for Construction (NACE 41-43) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 96.2 2. 2. Total for Construction (NACE 41-43) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 96.0 2. 2. Total for Construction (NACE 41-43) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 97.5 2. 2. Total for Construction (NACE 41-43) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 100.0 2. 2. Total for Construction (NACE 41-43) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 80.7 2. 2. Total for Construction (NACE 41-43) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 81.6 2. 2. Total for Construction (NACE 41-43) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 70.6 2. 2. Total for Construction (NACE 41-43) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 80.4 2. 2. Total for Construction (NACE 41-43) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 23.2 2. 2. Total for Construction (NACE 41-43) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 20.9 2. 2. Total for Construction (NACE 41-43) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 42.5 2. 2. Total for Construction (NACE 41-43) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 85.5 2. 2. Total for Construction (NACE 41-43) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 2.3 2. 2. Total for Construction (NACE 41-43) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 1.7 2. 2. Total for Construction (NACE 41-43) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 5.6 2. 2. Total for Construction (NACE 41-43) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 34.3 2. 2. Total for Construction (NACE 41-43) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 83.8 2. 2. Total for Construction (NACE 41-43) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 82.9 2. 2. Total for Construction (NACE 41-43) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 92.8 2. 2. Total for Construction (NACE 41-43) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 98.7 2. 2. Total for Construction (NACE 41-43) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 61.9 2. 2. Total for Construction (NACE 41-43) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 60.0 2. 2. Total for Construction (NACE 41-43) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 79.7 2. 2. Total for Construction (NACE 41-43) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 94.4 2. 2. Total for Construction (NACE 41-43) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 76.0 2. 2. Total for Construction (NACE 41-43) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 75.1 2. 2. Total for Construction (NACE 41-43) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 84.4 2. 2. Total for Construction (NACE 41-43) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 97.3 2. 2. Total for Construction (NACE 41-43) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 23.2 2. 2. Total for Construction (NACE 41-43) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 22.0 2. 2. Total for Construction (NACE 41-43) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 32.6 2. 2. Total for Construction (NACE 41-43) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 56.8 2. 2. Total for Construction (NACE 41-43) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 1.7 2. 2. Total for Construction (NACE 41-43) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 1.8 2. 2. Total for Construction (NACE 41-43) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 1.0 2. 2. Total for Construction (NACE 41-43) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.0 2. 2. Total for Construction (NACE 41-43) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 39.8 2. 2. Total for Construction (NACE 41-43) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 40.1 2. 2. Total for Construction (NACE 41-43) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 39.0 2. 2. Total for Construction (NACE 41-43) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 19.7 2. 2. Total for Construction (NACE 41-43) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 31.6 2. 2. Total for Construction (NACE 41-43) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 31.9 2. 2. Total for Construction (NACE 41-43) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 29.7 2. 2. Total for Construction (NACE 41-43) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 19.8 2. 2. Total for Construction (NACE 41-43) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 10.3 2. 2. Total for Construction (NACE 41-43) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 10.0 2. 2. Total for Construction (NACE 41-43) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 12.2 2. 2. Total for Construction (NACE 41-43) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 23.2 2. 2. Total for Construction (NACE 41-43) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 12.7 2. 2. Total for Construction (NACE 41-43) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 12.2 2. 2. Total for Construction (NACE 41-43) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 15.7 2. 2. Total for Construction (NACE 41-43) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 37.3 2. 2. Total for Construction (NACE 41-43) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 65.4 2. 2. Total for Construction (NACE 41-43) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 63.6 2. 2. Total for Construction (NACE 41-43) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 82.8 2. 2. Total for Construction (NACE 41-43) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 96.1 2. 2. Total for Construction (NACE 41-43) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 40.2 2. 2. Total for Construction (NACE 41-43) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 37.5 2. 2. Total for Construction (NACE 41-43) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 65.3 2. 2. Total for Construction (NACE 41-43) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 87.4 2. 2. Total for Construction (NACE 41-43) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 60.6 2. 2. Total for Construction (NACE 41-43) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 58.6 2. 2. Total for Construction (NACE 41-43) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 79.3 2. 2. Total for Construction (NACE 41-43) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 93.3 2. 2. Total for Construction (NACE 41-43) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 59.1 2. 2. Total for Construction (NACE 41-43) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 56.7 2. 2. Total for Construction (NACE 41-43) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 83.0 2. 2. Total for Construction (NACE 41-43) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 95.2 2. 2. Total for Construction (NACE 41-43) 11 % of companies that paid for advertising on the Internet Total 21.9 2. 2. Total for Construction (NACE 41-43) 11 % of companies that paid for advertising on the Internet 10 to 49 21.6 2. 2. Total for Construction (NACE 41-43) 11 % of companies that paid for advertising on the Internet 50 to 249 26.0 2. 2. Total for Construction (NACE 41-43) 11 % of companies that paid for advertising on the Internet 250 and over 21.0 2. 2. Total for Construction (NACE 41-43) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 95.5 2. 2. Total for Construction (NACE 41-43) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 95.2 2. 2. Total for Construction (NACE 41-43) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 98.9 2. 2. Total for Construction (NACE 41-43) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 100.0 2. 2. Total for Construction (NACE 41-43) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 85.8 2. 2. Total for Construction (NACE 41-43) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 84.7 2. 2. Total for Construction (NACE 41-43) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 97.2 2. 2. Total for Construction (NACE 41-43) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 99.1 2. 2. Total for Construction (NACE 41-43) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 87.1 2. 2. Total for Construction (NACE 41-43) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 86.1 2. 2. Total for Construction (NACE 41-43) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 96.3 2. 2. Total for Construction (NACE 41-43) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 97.8 2. 2. Total for Construction (NACE 41-43) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 73.3 2. 2. Total for Construction (NACE 41-43) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 71.7 2. 2. Total for Construction (NACE 41-43) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 90.0 2. 2. Total for Construction (NACE 41-43) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 95.2 2. 2. Total for Construction (NACE 41-43) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 76.3 2. 2. Total for Construction (NACE 41-43) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 75.0 2. 2. Total for Construction (NACE 41-43) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 89.2 2. 2. Total for Construction (NACE 41-43) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 96.8 2. 2. Total for Construction (NACE 41-43) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 64.7 2. 2. Total for Construction (NACE 41-43) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 63.2 2. 2. Total for Construction (NACE 41-43) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 78.3 2. 2. Total for Construction (NACE 41-43) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 93.9 2. 2. Total for Construction (NACE 41-43) 13 % of companies with an Internet connection and website/page(3) Total 67.2 2. 2. Total for Construction (NACE 41-43) 13 % of companies with an Internet connection and website/page(3) 10 to 49 65.6 2. 2. Total for Construction (NACE 41-43) 13 % of companies with an Internet connection and website/page(3) 50 to 249 81.3 2. 2. Total for Construction (NACE 41-43) 13 % of companies with an Internet connection and website/page(3) 250 and over 100.0 2. 2. Total for Construction (NACE 41-43) 14.1 Services available on the website Company introduction(4) Total 85.3 2. 2. Total for Construction (NACE 41-43) 14.1 Services available on the website Company introduction(4) 10 to 49 84.4 2. 2. Total for Construction (NACE 41-43) 14.1 Services available on the website Company introduction(4) 50 to 249 93.0 2. 2. Total for Construction (NACE 41-43) 14.1 Services available on the website Company introduction(4) 250 and over 93.5 2. 2. Total for Construction (NACE 41-43) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 1.4 2. 2. Total for Construction (NACE 41-43) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 1.2 2. 2. Total for Construction (NACE 41-43) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 3.5 2. 2. Total for Construction (NACE 41-43) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 0.0 2. 2. Total for Construction (NACE 41-43) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 27.0 2. 2. Total for Construction (NACE 41-43) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 25.4 2. 2. Total for Construction (NACE 41-43) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 41.8 2. 2. Total for Construction (NACE 41-43) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 25.5 2. 2. Total for Construction (NACE 41-43) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 1.5 2. 2. Total for Construction (NACE 41-43) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 1.3 2. 2. Total for Construction (NACE 41-43) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 3.5 2. 2. Total for Construction (NACE 41-43) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 3.9 2. 2. Total for Construction (NACE 41-43) 14.5 Services available on the website: Online tracking of orders (4) Total 2.3 2. 2. Total for Construction (NACE 41-43) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 2.4 2. 2. Total for Construction (NACE 41-43) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 1.9 2. 2. Total for Construction (NACE 41-43) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 0.0 2. 2. Total for Construction (NACE 41-43) 14.6 Services available on the website: Website customisation for regular users(4) Total 4.3 2. 2. Total for Construction (NACE 41-43) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 4.5 2. 2. Total for Construction (NACE 41-43) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 2.9 2. 2. Total for Construction (NACE 41-43) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 0.9 2. 2. Total for Construction (NACE 41-43) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 23.8 2. 2. Total for Construction (NACE 41-43) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 23.5 2. 2. Total for Construction (NACE 41-43) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 24.1 2. 2. Total for Construction (NACE 41-43) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 39.5 2. 2. Total for Construction (NACE 41-43) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 58.7 2. 2. Total for Construction (NACE 41-43) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 57.7 2. 2. Total for Construction (NACE 41-43) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 66.3 2. 2. Total for Construction (NACE 41-43) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 70.4 2. 2. Total for Construction (NACE 41-43) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 19.9 2. 2. Total for Construction (NACE 41-43) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 17.8 2. 2. Total for Construction (NACE 41-43) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 32.8 2. 2. Total for Construction (NACE 41-43) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 62.2 2. 2. Total for Construction (NACE 41-43) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 27.8 2. 2. Total for Construction (NACE 41-43) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 28.1 2. 2. Total for Construction (NACE 41-43) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 24.5 2. 2. Total for Construction (NACE 41-43) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 31.4 2. 2. Total for Construction (NACE 41-43) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 73.8 2. 2. Total for Construction (NACE 41-43) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 72.9 2. 2. Total for Construction (NACE 41-43) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 82.7 2. 2. Total for Construction (NACE 41-43) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 81.4 2. 2. Total for Construction (NACE 41-43) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 13.8 2. 2. Total for Construction (NACE 41-43) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 12.7 2. 2. Total for Construction (NACE 41-43) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 20.2 2. 2. Total for Construction (NACE 41-43) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 54.8 2. 2. Total for Construction (NACE 41-43) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 99.7 2. 2. Total for Construction (NACE 41-43) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 99.6 2. 2. Total for Construction (NACE 41-43) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 100.0 2. 2. Total for Construction (NACE 41-43) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 100.0 2. 2. Total for Construction (NACE 41-43) 17 Social Media: % of companies that used Social Media (3) Total 20.9 2. 2. Total for Construction (NACE 41-43) 17 Social Media: % of companies that used Social Media (3) 10 to 49 19.9 2. 2. Total for Construction (NACE 41-43) 17 Social Media: % of companies that used Social Media (3) 50 to 249 29.2 2. 2. Total for Construction (NACE 41-43) 17 Social Media: % of companies that used Social Media (3) 250 and over 47.3 2. 2. Total for Construction (NACE 41-43) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 95.4 2. 2. Total for Construction (NACE 41-43) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 95.8 2. 2. Total for Construction (NACE 41-43) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 92.4 2. 2. Total for Construction (NACE 41-43) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 93.0 2. 2. Total for Construction (NACE 41-43) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 24.5 2. 2. Total for Construction (NACE 41-43) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 23.4 2. 2. Total for Construction (NACE 41-43) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 28.7 2. 2. Total for Construction (NACE 41-43) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 46.8 2. 2. Total for Construction (NACE 41-43) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 24.5 2. 2. Total for Construction (NACE 41-43) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 22.6 2. 2. Total for Construction (NACE 41-43) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 32.8 2. 2. Total for Construction (NACE 41-43) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 56.3 2. 2. Total for Construction (NACE 41-43) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 9.3 2. 2. Total for Construction (NACE 41-43) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 9.6 2. 2. Total for Construction (NACE 41-43) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 4.8 2. 2. Total for Construction (NACE 41-43) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 20.4 2. 2. Total for Construction (NACE 41-43) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 55.9 2. 2. Total for Construction (NACE 41-43) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 55.9 2. 2. Total for Construction (NACE 41-43) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 54.9 2. 2. Total for Construction (NACE 41-43) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 61.7 2. 2. Total for Construction (NACE 41-43) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 29.8 2. 2. Total for Construction (NACE 41-43) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 28.3 2. 2. Total for Construction (NACE 41-43) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 38.8 2. 2. Total for Construction (NACE 41-43) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 42.2 2. 2. Total for Construction (NACE 41-43) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 21.7 2. 2. Total for Construction (NACE 41-43) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 20.6 2. 2. Total for Construction (NACE 41-43) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 30.8 2. 2. Total for Construction (NACE 41-43) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 20.4 2. 2. Total for Construction (NACE 41-43) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 20.2 2. 2. Total for Construction (NACE 41-43) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 18.9 2. 2. Total for Construction (NACE 41-43) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 28.0 2. 2. Total for Construction (NACE 41-43) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 32.0 2. 2. Total for Construction (NACE 41-43) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 19.3 2. 2. Total for Construction (NACE 41-43) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 17.1 2. 2. Total for Construction (NACE 41-43) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 28.7 2. 2. Total for Construction (NACE 41-43) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 60.4 2. 2. Total for Construction (NACE 41-43) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 16.6 2. 2. Total for Construction (NACE 41-43) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 16.2 2. 2. Total for Construction (NACE 41-43) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 17.0 2. 2. Total for Construction (NACE 41-43) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 32.0 2. 2. Total for Construction (NACE 41-43) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 26.2 2. 2. Total for Construction (NACE 41-43) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 25.3 2. 2. Total for Construction (NACE 41-43) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 34.4 2. 2. Total for Construction (NACE 41-43) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 18.6 2. 2. Total for Construction (NACE 41-43) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 57.3 2. 2. Total for Construction (NACE 41-43) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 58.8 2. 2. Total for Construction (NACE 41-43) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 43.2 2. 2. Total for Construction (NACE 41-43) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 72.0 2. 2. Total for Construction (NACE 41-43) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 5.2 2. 2. Total for Construction (NACE 41-43) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 5.0 2. 2. Total for Construction (NACE 41-43) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 7.9 2. 2. Total for Construction (NACE 41-43) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 2.0 2. 2. Total for Construction (NACE 41-43) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 10.7 2. 2. Total for Construction (NACE 41-43) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 9.4 2. 2. Total for Construction (NACE 41-43) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 20.8 2. 2. Total for Construction (NACE 41-43) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 49.8 2. 2. Total for Construction (NACE 41-43) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 65.9 2. 2. Total for Construction (NACE 41-43) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 65.9 2. 2. Total for Construction (NACE 41-43) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 68.5 2. 2. Total for Construction (NACE 41-43) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 55.4 2. 2. Total for Construction (NACE 41-43) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 32.1 2. 2. Total for Construction (NACE 41-43) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 30.7 2. 2. Total for Construction (NACE 41-43) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 41.9 2. 2. Total for Construction (NACE 41-43) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 24.0 2. 2. Total for Construction (NACE 41-43) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 44.9 2. 2. Total for Construction (NACE 41-43) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 41.9 2. 2. Total for Construction (NACE 41-43) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 57.9 2. 2. Total for Construction (NACE 41-43) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 51.6 2. 2. Total for Construction (NACE 41-43) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 67.9 2. 2. Total for Construction (NACE 41-43) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 67.6 2. 2. Total for Construction (NACE 41-43) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 68.2 2. 2. Total for Construction (NACE 41-43) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 72.8 2. 2. Total for Construction (NACE 41-43) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 24.7 2. 2. Total for Construction (NACE 41-43) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 25.6 2. 2. Total for Construction (NACE 41-43) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 24.5 2. 2. Total for Construction (NACE 41-43) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 9.7 2. 2. Total for Construction (NACE 41-43) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 15.9 2. 2. Total for Construction (NACE 41-43) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 15.1 2. 2. Total for Construction (NACE 41-43) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 22.0 2. 2. Total for Construction (NACE 41-43) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 8.3 2. 2. Total for Construction (NACE 41-43) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 15.3 2. 2. Total for Construction (NACE 41-43) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 15.8 2. 2. Total for Construction (NACE 41-43) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 12.9 2. 2. Total for Construction (NACE 41-43) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 15.4 2. 2. Total for Construction (NACE 41-43) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 69.9 2. 2. Total for Construction (NACE 41-43) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 68.0 2. 2. Total for Construction (NACE 41-43) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 77.8 2. 2. Total for Construction (NACE 41-43) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 76.0 2. 2. Total for Construction (NACE 41-43) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 44.6 2. 2. Total for Construction (NACE 41-43) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 45.1 2. 2. Total for Construction (NACE 41-43) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 42.9 2. 2. Total for Construction (NACE 41-43) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 42.3 2. 2. Total for Construction (NACE 41-43) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 21.8 2. 2. Total for Construction (NACE 41-43) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 19.4 2. 2. Total for Construction (NACE 41-43) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 41.6 2. 2. Total for Construction (NACE 41-43) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 83.3 2. 2. Total for Construction (NACE 41-43) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 18.8 2. 2. Total for Construction (NACE 41-43) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 17.7 2. 2. Total for Construction (NACE 41-43) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 27.8 2. 2. Total for Construction (NACE 41-43) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 49.7 2. 2. Total for Construction (NACE 41-43) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 17.4 2. 2. Total for Construction (NACE 41-43) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 16.1 2. 2. Total for Construction (NACE 41-43) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 27.8 2. 2. Total for Construction (NACE 41-43) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 47.5 2. 2. Total for Construction (NACE 41-43) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 11.4 2. 2. Total for Construction (NACE 41-43) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 10.7 2. 2. Total for Construction (NACE 41-43) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 16.3 2. 2. Total for Construction (NACE 41-43) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 33.3 2. 2. Total for Construction (NACE 41-43) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 8.0 2. 2. Total for Construction (NACE 41-43) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 7.6 2. 2. Total for Construction (NACE 41-43) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 11.0 2. 2. Total for Construction (NACE 41-43) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 20.5 2. 2. Total for Construction (NACE 41-43) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 51.6 2. 2. Total for Construction (NACE 41-43) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 48.7 2. 2. Total for Construction (NACE 41-43) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 70.5 2. 2. Total for Construction (NACE 41-43) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 69.9 2. 2. Total for Construction (NACE 41-43) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 63.5 2. 2. Total for Construction (NACE 41-43) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 64.4 2. 2. Total for Construction (NACE 41-43) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 55.7 2. 2. Total for Construction (NACE 41-43) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 68.0 2. 2. Total for Construction (NACE 41-43) 28 ICT safety: % of companies with a defined ICT safety policy Total 24.7 2. 2. Total for Construction (NACE 41-43) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 23.3 2. 2. Total for Construction (NACE 41-43) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 35.8 2. 2. Total for Construction (NACE 41-43) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 71.3 2. 2. Total for Construction (NACE 41-43) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 88.4 2. 2. Total for Construction (NACE 41-43) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 88.0 2. 2. Total for Construction (NACE 41-43) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 91.4 2. 2. Total for Construction (NACE 41-43) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 89.2 2. 2. Total for Construction (NACE 41-43) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 81.3 2. 2. Total for Construction (NACE 41-43) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 81.4 2. 2. Total for Construction (NACE 41-43) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 81.7 2. 2. Total for Construction (NACE 41-43) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 75.0 2. 2. Total for Construction (NACE 41-43) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 62.7 2. 2. Total for Construction (NACE 41-43) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 61.9 2. 2. Total for Construction (NACE 41-43) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 65.2 2. 2. Total for Construction (NACE 41-43) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 78.8 2. 2. Total for Construction (NACE 41-43) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 66.2 2. 2. Total for Construction (NACE 41-43) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 66.8 2. 2. Total for Construction (NACE 41-43) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 61.9 2. 2. Total for Construction (NACE 41-43) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 64.6 2. 2. Total for Construction (NACE 41-43) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 21.4 2. 2. Total for Construction (NACE 41-43) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 21.5 2. 2. Total for Construction (NACE 41-43) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 21.1 2. 2. Total for Construction (NACE 41-43) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 20.2 2. 2. Total for Construction (NACE 41-43) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 12.4 2. 2. Total for Construction (NACE 41-43) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 11.7 2. 2. Total for Construction (NACE 41-43) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 17.0 2. 2. Total for Construction (NACE 41-43) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 15.3 2. 2. Total for Construction (NACE 41-43) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 72.2 2. 2. Total for Construction (NACE 41-43) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 72.1 2. 2. Total for Construction (NACE 41-43) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 72.1 2. 2. Total for Construction (NACE 41-43) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 89.3 2. 2. Total for Construction (NACE 41-43) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 12.4 2. 2. Total for Construction (NACE 41-43) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 11.4 2. 2. Total for Construction (NACE 41-43) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 20.1 2. 2. Total for Construction (NACE 41-43) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 33.5 2. 2. Total for Construction (NACE 41-43) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 1.9 2. 2. Total for Construction (NACE 41-43) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 1.5 2. 2. Total for Construction (NACE 41-43) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 5.7 2. 2. Total for Construction (NACE 41-43) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 3.9 2. 2. Total for Construction (NACE 41-43) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 64.7 2. 2. Total for Construction (NACE 41-43) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 65.5 2. 2. Total for Construction (NACE 41-43) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 58.0 2. 2. Total for Construction (NACE 41-43) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 53.5 2. 2. Total for Construction (NACE 41-43) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 94.7 2. 2. Total for Construction (NACE 41-43) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 94.3 2. 2. Total for Construction (NACE 41-43) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 98.3 2. 2. Total for Construction (NACE 41-43) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 98.9 2. 2. Total for Construction (NACE 41-43) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 32.0 2. 2. Total for Construction (NACE 41-43) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 31.4 2. 2. Total for Construction (NACE 41-43) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 38.4 2. 2. Total for Construction (NACE 41-43) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 31.4 2. 2. Total for Construction (NACE 41-43) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 11.5 2. 2. Total for Construction (NACE 41-43) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 11.2 2. 2. Total for Construction (NACE 41-43) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 15.0 2. 2. Total for Construction (NACE 41-43) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 18.3 2. 2. Total for Construction (NACE 41-43) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 0.2 2. 2. Total for Construction (NACE 41-43) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 0.1 2. 2. Total for Construction (NACE 41-43) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 0.5 2. 2. Total for Construction (NACE 41-43) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 1.6 2. 2. Total for Construction (NACE 41-43) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 68.0 2. 2. Total for Construction (NACE 41-43) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 68.2 2. 2. Total for Construction (NACE 41-43) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 66.7 2. 2. Total for Construction (NACE 41-43) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 62.0 2. 2. Total for Construction (NACE 41-43) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 45,257.4 2. 2. Total for Construction (NACE 41-43) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 17,750.8 2. 2. Total for Construction (NACE 41-43) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 7,700.1 2. 2. Total for Construction (NACE 41-43) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 19,806.5 2. 2. Total for Construction (NACE 41-43) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 45,095.8 2. 2. Total for Construction (NACE 41-43) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 18,435.5 2. 2. Total for Construction (NACE 41-43) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 6,313.3 2. 2. Total for Construction (NACE 41-43) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 20,347.1 2. 2. Total for Construction (NACE 41-43) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 80,247.9 2. 2. Total for Construction (NACE 41-43) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 15,614.6 2. 2. Total for Construction (NACE 41-43) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 8,439.9 2. 2. Total for Construction (NACE 41-43) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 56,193.5 2. 2. Total for Construction (NACE 41-43) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 28,459.7 2. 2. Total for Construction (NACE 41-43) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 4,049.2 2. 2. Total for Construction (NACE 41-43) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 3,592.3 2. 2. Total for Construction (NACE 41-43) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 20,818.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.1 % of companies that had computers Total 99.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.1 % of companies that had computers 10 to 49 99.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.1 % of companies that had computers 50 to 249 99.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.1 % of companies that had computers 250 and over 99.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.2 %of companies that had Local Area Network (LAN) Total 88.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 86.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 94.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.2 %of companies that had Local Area Network (LAN) 250 and over 97.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.3 % of companies that had a wireless Local Area Network Total 63.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.3 % of companies that had a wireless Local Area Network 10 to 49 60.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.3 % of companies that had a wireless Local Area Network 50 to 249 77.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.3 % of companies that had a wireless Local Area Network 250 and over 81.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.4 % of companies that had an Internet connection Total 98.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.4 % of companies that had an Internet connection 10 to 49 98.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.4 % of companies that had an Internet connection 50 to 249 99.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.4 % of companies that had an Internet connection 250 and over 99.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.5 % companies that had Mobile telephony Total 96.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.5 % companies that had Mobile telephony 10 to 49 95.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.5 % companies that had Mobile telephony 50 to 249 97.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 1.5 % companies that had Mobile telephony 250 and over 99.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 2.1 % Personnel that use computers for business purposes Total 63.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 2.1 % Personnel that use computers for business purposes 10 to 49 63.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 2.1 % Personnel that use computers for business purposes 50 to 249 62.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 2.1 % Personnel that use computers for business purposes 250 and over 64.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 53.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 58.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 56.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 50.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 22.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 22.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 24.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 21.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3 % of companies that used some type of open source software Total 86.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3 % of companies that used some type of open source software 10 to 49 86.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3 % of companies that used some type of open source software 50 to 249 86.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3 % of companies that used some type of open source software 250 and over 89.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 39.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 38.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 46.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 57.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 81.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 81.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 82.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 83.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 60.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 61.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 57.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 58.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 31.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 29.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 39.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 55.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 24.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 22.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 32.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 46.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 36.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 35.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 40.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 48.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 5.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 6.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 4.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 1.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 6.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 6.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 6.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 4.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.3 % of companies that do not use open source software due to market inertia Total 5.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 5.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 4.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.3 % of companies that do not use open source software due to market inertia 250 and over 2.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 4.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 4.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 4.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 2.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 5.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 5.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 3.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 1.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.6 % of companies that do not use open source software due to other reasons, Total 1.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 1.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 2.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 2.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.1 ICT experts: % of companies that hired ICT experts Total 28.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 23.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 53.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 69.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 24.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 20.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 40.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 55.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 57.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 51.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 68.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 81.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 81.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 81.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 79.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 78.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 13.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 11.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 21.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 36.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 2.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 1.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 4.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 5.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 30.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 26.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 50.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 60.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 59.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 63.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 43.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 33.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 44.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 41.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 59.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 66.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 44.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 47.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 33.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 27.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 19.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 16.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 29.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 40.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 51.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 51.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 53.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 48.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 21.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 18.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 36.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 45.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 54.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 55.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 49.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 43.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 17.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 14.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 28.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 37.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 50.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 50.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 50.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 42.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 17.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 14.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 28.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 39.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 48.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 49.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 47.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 40.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 27.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 24.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 43.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 53.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 58.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 60.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 46.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 38.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 99.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 99.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 95.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 95.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 97.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 99.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 79.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 80.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 76.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 82.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 34.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 30.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 51.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 69.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 5.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 4.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 11.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 26.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 79.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 77.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 90.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 95.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 60.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 57.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 75.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 86.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 72.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 69.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 85.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 91.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 25.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 23.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 35.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 47.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 1.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 1.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 0.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 33.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 33.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 29.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 20.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 28.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 28.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 25.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 23.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 16.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 16.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 18.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 22.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 16.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 15.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 23.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 32.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 63.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 59.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 82.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 89.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 44.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 40.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 65.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 81.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 57.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 52.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 76.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 85.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 62.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 58.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 82.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 89.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 11 % of companies that paid for advertising on the Internet Total 30.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 11 % of companies that paid for advertising on the Internet 10 to 49 28.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 11 % of companies that paid for advertising on the Internet 50 to 249 36.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 11 % of companies that paid for advertising on the Internet 250 and over 37.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 93.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 92.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 97.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 98.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 82.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 81.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 90.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 95.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 82.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 81.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 91.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 95.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 74.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 72.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 85.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 93.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 79.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 77.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 88.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 94.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 61.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 58.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 77.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 88.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 13 % of companies with an Internet connection and website/page(3) Total 77.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 13 % of companies with an Internet connection and website/page(3) 10 to 49 74.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 13 % of companies with an Internet connection and website/page(3) 50 to 249 89.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 13 % of companies with an Internet connection and website/page(3) 250 and over 94.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.1 Services available on the website Company introduction(4) Total 90.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.1 Services available on the website Company introduction(4) 10 to 49 89.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.1 Services available on the website Company introduction(4) 50 to 249 92.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.1 Services available on the website Company introduction(4) 250 and over 95.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 24.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 23.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 26.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 30.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 53.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 53.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 52.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 55.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 10.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 9.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 11.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 15.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.5 Services available on the website: Online tracking of orders (4) Total 14.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 14.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 16.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 25.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.6 Services available on the website: Website customisation for regular users(4) Total 8.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 8.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 10.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 16.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 45.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 43.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 54.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 62.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 71.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 69.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 79.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 86.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 25.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 20.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 43.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 68.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 29.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 26.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 36.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 48.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 67.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 65.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 78.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 87.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 21.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 19.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 26.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 43.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 98.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 98.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 98.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 98.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17 Social Media: % of companies that used Social Media (3) Total 44.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17 Social Media: % of companies that used Social Media (3) 10 to 49 42.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17 Social Media: % of companies that used Social Media (3) 50 to 249 56.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17 Social Media: % of companies that used Social Media (3) 250 and over 69.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 95.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 95.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 95.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 96.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 46.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 43.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 57.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 67.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 41.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 37.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 54.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 60.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 10.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 8.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 14.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 23.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 76.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 74.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 81.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 82.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 60.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 58.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 65.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 71.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 34.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 33.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 39.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 42.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 27.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 25.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 31.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 37.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 27.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 23.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 39.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 54.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 28.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 27.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 33.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 44.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 44.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 43.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 47.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 56.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 45.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 46.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 42.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 36.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 3.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 3.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 3.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 1.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 17.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 14.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 28.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 40.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 72.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 75.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 65.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 59.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 30.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 29.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 31.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 34.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 59.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 60.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 54.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 63.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 63.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 63.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 63.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 64.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 23.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 24.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 21.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 24.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 30.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 30.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 29.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 32.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 28.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 28.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 29.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 32.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 69.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 67.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 72.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 73.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 48.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 47.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 48.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 59.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 36.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 32.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 55.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 72.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 39.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 36.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 54.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 61.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 38.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 35.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 52.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 59.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 30.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 28.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 43.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 52.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 19.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 18.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 23.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 32.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 67.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 65.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 73.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 75.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 69.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 67.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 79.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 83.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 28 ICT safety: % of companies with a defined ICT safety policy Total 40.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 36.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 56.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 65.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 92.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 91.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 92.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 96.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 83.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 82.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 84.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 89.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 69.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 67.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 75.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 82.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 67.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 67.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 65.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 72.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 19.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 19.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 18.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 15.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 13.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 12.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 15.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 12.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 73.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 72.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 76.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 79.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 15.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 12.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 25.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 34.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 4.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 3.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 6.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 8.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 63.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 62.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 65.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 70.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 92.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 92.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 90.6 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 89.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 31.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 33.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 25.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 20.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 16.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 15.4 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 19.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 29.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 2.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 1.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 4.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 9.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 68.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 67.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 71.8 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 69.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 2,285,303.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 552,396.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 418,787.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 1,314,119.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 1,925,712.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 284,589.5 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 521,593.0 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 1,119,529.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 2,938,476.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 330,317.2 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 1,056,116.7 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 1,552,042.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 793,359.3 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 94,999.9 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 256,215.1 3. Total Services (NACE 45-82, except for NACE 56: food and beverage services, NACE 75 and financial services) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 442,144.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.1 % of companies that had computers Total 99.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.1 % of companies that had computers 10 to 49 99.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.1 % of companies that had computers 50 to 249 99.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.1 % of companies that had computers 250 and over 100.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.2 %of companies that had Local Area Network (LAN) Total 91.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 90.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 97.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.2 %of companies that had Local Area Network (LAN) 250 and over 99.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.3 % of companies that had a wireless Local Area Network Total 65.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.3 % of companies that had a wireless Local Area Network 10 to 49 63.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.3 % of companies that had a wireless Local Area Network 50 to 249 83.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.3 % of companies that had a wireless Local Area Network 250 and over 86.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.4 % of companies that had an Internet connection Total 99.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.4 % of companies that had an Internet connection 10 to 49 99.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.4 % of companies that had an Internet connection 50 to 249 99.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.4 % of companies that had an Internet connection 250 and over 100.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.5 % companies that had Mobile telephony Total 96.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.5 % companies that had Mobile telephony 10 to 49 96.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.5 % companies that had Mobile telephony 50 to 249 95.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 1.5 % companies that had Mobile telephony 250 and over 99.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 2.1 % Personnel that use computers for business purposes Total 70.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 2.1 % Personnel that use computers for business purposes 10 to 49 67.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 2.1 % Personnel that use computers for business purposes 50 to 249 67.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 2.1 % Personnel that use computers for business purposes 250 and over 73.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 54.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 60.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 58.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 48.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 21.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 23.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 26.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 17.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3 % of companies that used some type of open source software Total 86.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3 % of companies that used some type of open source software 10 to 49 86.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3 % of companies that used some type of open source software 50 to 249 88.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3 % of companies that used some type of open source software 250 and over 88.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 36.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 34.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 43.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 57.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 81.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 81.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 84.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 81.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 60.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 60.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 61.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 61.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 28.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 27.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 35.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 57.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 21.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 20.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 28.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 45.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 33.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 33.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 34.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 51.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 6.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 6.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 3.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 1.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 7.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 7.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 5.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 5.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.3 % of companies that do not use open source software due to market inertia Total 6.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 6.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 4.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.3 % of companies that do not use open source software due to market inertia 250 and over 1.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 4.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 5.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 3.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 2.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 5.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 6.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 2.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 2.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.6 % of companies that do not use open source software due to other reasons, Total 2.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 2.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 2.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 2.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.1 ICT experts: % of companies that hired ICT experts Total 24.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 20.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 52.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 70.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 20.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 17.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 37.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 57.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 50.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 45.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 61.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 82.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 83.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 85.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 77.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 75.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 11.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 10.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 14.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 36.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 1.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 1.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 1.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 5.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 26.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 22.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 51.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 62.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 65.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 69.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 44.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 34.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 42.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 39.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 63.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 70.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 48.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 51.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 31.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 26.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 16.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 14.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 27.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 45.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 58.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 58.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 60.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 45.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 17.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 15.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 32.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 49.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 61.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 62.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 56.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 41.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 12.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 11.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 22.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 35.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 54.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 55.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 54.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 47.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 12.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 10.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 22.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 36.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 53.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 53.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 52.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 46.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 24.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 21.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 46.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 56.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 62.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 65.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 45.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 37.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 99.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 99.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 96.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 95.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 98.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 99.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 82.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 83.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 80.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 84.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 28.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 25.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 45.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 65.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 5.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 4.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 13.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 26.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 81.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 79.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 89.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 95.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 61.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 58.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 75.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 87.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 72.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 70.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 84.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 91.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 25.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 23.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 36.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 46.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 1.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 1.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 0.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 39.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 39.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 37.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 30.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 29.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 29.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 27.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 26.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 14.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 14.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 15.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 17.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 11.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 10.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 16.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 25.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 66.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 63.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 82.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 91.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 47.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 43.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 67.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 82.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 59.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 56.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 77.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 88.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 63.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 59.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 84.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 89.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 11 % of companies that paid for advertising on the Internet Total 29.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 11 % of companies that paid for advertising on the Internet 10 to 49 28.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 11 % of companies that paid for advertising on the Internet 50 to 249 38.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 11 % of companies that paid for advertising on the Internet 250 and over 40.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 92.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 91.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 97.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 99.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 80.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 78.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 91.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 94.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 80.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 79.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 91.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 95.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 72.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 70.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 85.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 93.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 78.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 76.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 90.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 96.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 56.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 53.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 75.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 86.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 13 % of companies with an Internet connection and website/page(3) Total 76.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 13 % of companies with an Internet connection and website/page(3) 10 to 49 74.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 13 % of companies with an Internet connection and website/page(3) 50 to 249 89.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 13 % of companies with an Internet connection and website/page(3) 250 and over 94.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.1 Services available on the website Company introduction(4) Total 89.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.1 Services available on the website Company introduction(4) 10 to 49 88.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.1 Services available on the website Company introduction(4) 50 to 249 91.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.1 Services available on the website Company introduction(4) 250 and over 94.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 24.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 24.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 26.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 44.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 62.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 62.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 64.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 76.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 9.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 9.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 8.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 14.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.5 Services available on the website: Online tracking of orders (4) Total 14.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 13.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 19.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 33.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.6 Services available on the website: Website customisation for regular users(4) Total 8.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 8.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 7.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 14.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 41.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 40.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 50.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 65.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 69.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 68.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 77.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 87.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 16.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 13.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 25.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 69.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 26.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 24.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 35.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 52.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 63.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 61.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 77.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 84.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 18.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 17.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 24.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 36.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 98.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 98.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 98.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 99.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17 Social Media: % of companies that used Social Media (3) Total 43.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17 Social Media: % of companies that used Social Media (3) 10 to 49 41.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17 Social Media: % of companies that used Social Media (3) 50 to 249 55.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17 Social Media: % of companies that used Social Media (3) 250 and over 72.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 94.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 94.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 94.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 96.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 41.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 38.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 52.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 64.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 37.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 34.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 51.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 59.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 7.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 6.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 7.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 20.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 78.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 77.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 82.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 86.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 58.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 55.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 66.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 80.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 31.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 30.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 35.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 47.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 24.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 23.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 27.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 37.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 19.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 17.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 26.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 52.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 23.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 22.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 26.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 39.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 43.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 42.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 44.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 58.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 46.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 47.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 44.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 34.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 3.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 3.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 4.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 1.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 13.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 12.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 24.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 37.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 71.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 75.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 58.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 61.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 26.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 24.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 26.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 39.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 53.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 52.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 53.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 62.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 64.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 62.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 68.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 68.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 23.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 26.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 14.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 21.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 27.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 26.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 27.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 38.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 24.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 23.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 22.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 30.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 68.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 67.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 69.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 76.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 45.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 44.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 44.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 57.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 42.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 38.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 67.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 81.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 43.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 41.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 60.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 62.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 41.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 38.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 58.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 60.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 35.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 33.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 48.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 56.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 24.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 22.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 32.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 43.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 65.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 64.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 73.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 65.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 69.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 66.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 83.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 92.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 28 ICT safety: % of companies with a defined ICT safety policy Total 36.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 32.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 55.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 66.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 90.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 90.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 90.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 95.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 80.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 79.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 84.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 89.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 67.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 65.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 76.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 82.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 66.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 66.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 68.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 71.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 19.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 20.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 19.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 14.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 13.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 13.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 12.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 14.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 70.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 69.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 72.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 77.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 15.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 13.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 28.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 41.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 4.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 3.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 4.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 11.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 60.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 59.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 66.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 66.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 95.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 96.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 94.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 89.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 34.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 36.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 23.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 20.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 19.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 18.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 24.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 41.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 2.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 1.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 7.8 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 16.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 68.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 68.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 71.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 65.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 658,398.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 394,467.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 68,219.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 195,711.3 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 353,295.1 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 116,692.7 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 68,461.4 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 168,141.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 485,095.6 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 132,926.5 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 98,511.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 253,657.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 139,471.0 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 19,796.9 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 31,711.2 3.1. Sale and repair of motor vehicles wholesale trade retail (NACE 45-47) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 87,962.9 3.2. Transport and storage (NACE 49-53) 1.1 % of companies that had computers Total 98.9 3.2. Transport and storage (NACE 49-53) 1.1 % of companies that had computers 10 to 49 98.8 3.2. Transport and storage (NACE 49-53) 1.1 % of companies that had computers 50 to 249 99.1 3.2. Transport and storage (NACE 49-53) 1.1 % of companies that had computers 250 and over 100.0 3.2. Transport and storage (NACE 49-53) 1.2 %of companies that had Local Area Network (LAN) Total 84.1 3.2. Transport and storage (NACE 49-53) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 82.4 3.2. Transport and storage (NACE 49-53) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 92.4 3.2. Transport and storage (NACE 49-53) 1.2 %of companies that had Local Area Network (LAN) 250 and over 98.3 3.2. Transport and storage (NACE 49-53) 1.3 % of companies that had a wireless Local Area Network Total 54.4 3.2. Transport and storage (NACE 49-53) 1.3 % of companies that had a wireless Local Area Network 10 to 49 51.9 3.2. Transport and storage (NACE 49-53) 1.3 % of companies that had a wireless Local Area Network 50 to 249 64.6 3.2. Transport and storage (NACE 49-53) 1.3 % of companies that had a wireless Local Area Network 250 and over 86.3 3.2. Transport and storage (NACE 49-53) 1.4 % of companies that had an Internet connection Total 98.7 3.2. Transport and storage (NACE 49-53) 1.4 % of companies that had an Internet connection 10 to 49 98.6 3.2. Transport and storage (NACE 49-53) 1.4 % of companies that had an Internet connection 50 to 249 99.1 3.2. Transport and storage (NACE 49-53) 1.4 % of companies that had an Internet connection 250 and over 100.0 3.2. Transport and storage (NACE 49-53) 1.5 % companies that had Mobile telephony Total 97.2 3.2. Transport and storage (NACE 49-53) 1.5 % companies that had Mobile telephony 10 to 49 96.7 3.2. Transport and storage (NACE 49-53) 1.5 % companies that had Mobile telephony 50 to 249 99.9 3.2. Transport and storage (NACE 49-53) 1.5 % companies that had Mobile telephony 250 and over 99.5 3.2. Transport and storage (NACE 49-53) 2.1 % Personnel that use computers for business purposes Total 60.5 3.2. Transport and storage (NACE 49-53) 2.1 % Personnel that use computers for business purposes 10 to 49 44.8 3.2. Transport and storage (NACE 49-53) 2.1 % Personnel that use computers for business purposes 50 to 249 53.3 3.2. Transport and storage (NACE 49-53) 2.1 % Personnel that use computers for business purposes 250 and over 71.0 3.2. Transport and storage (NACE 49-53) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 42.2 3.2. Transport and storage (NACE 49-53) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 41.9 3.2. Transport and storage (NACE 49-53) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 46.8 3.2. Transport and storage (NACE 49-53) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 40.7 3.2. Transport and storage (NACE 49-53) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 17.4 3.2. Transport and storage (NACE 49-53) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 19.9 3.2. Transport and storage (NACE 49-53) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 18.6 3.2. Transport and storage (NACE 49-53) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 15.7 3.2. Transport and storage (NACE 49-53) 3 % of companies that used some type of open source software Total 85.0 3.2. Transport and storage (NACE 49-53) 3 % of companies that used some type of open source software 10 to 49 84.8 3.2. Transport and storage (NACE 49-53) 3 % of companies that used some type of open source software 50 to 249 84.0 3.2. Transport and storage (NACE 49-53) 3 % of companies that used some type of open source software 250 and over 93.0 3.2. Transport and storage (NACE 49-53) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 38.6 3.2. Transport and storage (NACE 49-53) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 36.3 3.2. Transport and storage (NACE 49-53) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 47.5 3.2. Transport and storage (NACE 49-53) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 68.0 3.2. Transport and storage (NACE 49-53) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 78.8 3.2. Transport and storage (NACE 49-53) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 78.8 3.2. Transport and storage (NACE 49-53) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 77.1 3.2. Transport and storage (NACE 49-53) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 86.7 3.2. Transport and storage (NACE 49-53) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 58.4 3.2. Transport and storage (NACE 49-53) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 59.8 3.2. Transport and storage (NACE 49-53) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 51.1 3.2. Transport and storage (NACE 49-53) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 49.5 3.2. Transport and storage (NACE 49-53) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 24.3 3.2. Transport and storage (NACE 49-53) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 20.9 3.2. Transport and storage (NACE 49-53) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 38.6 3.2. Transport and storage (NACE 49-53) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 64.9 3.2. Transport and storage (NACE 49-53) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 17.9 3.2. Transport and storage (NACE 49-53) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 15.4 3.2. Transport and storage (NACE 49-53) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 27.6 3.2. Transport and storage (NACE 49-53) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 49.7 3.2. Transport and storage (NACE 49-53) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 31.9 3.2. Transport and storage (NACE 49-53) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 30.8 3.2. Transport and storage (NACE 49-53) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 36.2 3.2. Transport and storage (NACE 49-53) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 46.0 3.2. Transport and storage (NACE 49-53) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 4.8 3.2. Transport and storage (NACE 49-53) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 5.1 3.2. Transport and storage (NACE 49-53) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 3.6 3.2. Transport and storage (NACE 49-53) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 0.5 3.2. Transport and storage (NACE 49-53) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 5.8 3.2. Transport and storage (NACE 49-53) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 5.6 3.2. Transport and storage (NACE 49-53) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 7.5 3.2. Transport and storage (NACE 49-53) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 3.0 3.2. Transport and storage (NACE 49-53) 4.3 % of companies that do not use open source software due to market inertia Total 5.4 3.2. Transport and storage (NACE 49-53) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 5.3 3.2. Transport and storage (NACE 49-53) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 6.7 3.2. Transport and storage (NACE 49-53) 4.3 % of companies that do not use open source software due to market inertia 250 and over 1.3 3.2. Transport and storage (NACE 49-53) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 3.4 3.2. Transport and storage (NACE 49-53) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 3.2 3.2. Transport and storage (NACE 49-53) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 6.0 3.2. Transport and storage (NACE 49-53) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 0.0 3.2. Transport and storage (NACE 49-53) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 5.1 3.2. Transport and storage (NACE 49-53) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 5.2 3.2. Transport and storage (NACE 49-53) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 5.3 3.2. Transport and storage (NACE 49-53) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 0.0 3.2. Transport and storage (NACE 49-53) 4.6 % of companies that do not use open source software due to other reasons, Total 1.2 3.2. Transport and storage (NACE 49-53) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 1.1 3.2. Transport and storage (NACE 49-53) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 1.9 3.2. Transport and storage (NACE 49-53) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 1.4 3.2. Transport and storage (NACE 49-53) 5.1 ICT experts: % of companies that hired ICT experts Total 21.4 3.2. Transport and storage (NACE 49-53) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 15.1 3.2. Transport and storage (NACE 49-53) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 52.0 3.2. Transport and storage (NACE 49-53) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 75.2 3.2. Transport and storage (NACE 49-53) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 18.7 3.2. Transport and storage (NACE 49-53) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 15.6 3.2. Transport and storage (NACE 49-53) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 31.1 3.2. Transport and storage (NACE 49-53) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 55.7 3.2. Transport and storage (NACE 49-53) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 50.5 3.2. Transport and storage (NACE 49-53) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 41.0 3.2. Transport and storage (NACE 49-53) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 70.0 3.2. Transport and storage (NACE 49-53) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 82.4 3.2. Transport and storage (NACE 49-53) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 84.4 3.2. Transport and storage (NACE 49-53) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 85.5 3.2. Transport and storage (NACE 49-53) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 84.8 3.2. Transport and storage (NACE 49-53) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 74.5 3.2. Transport and storage (NACE 49-53) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 6.8 3.2. Transport and storage (NACE 49-53) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 5.0 3.2. Transport and storage (NACE 49-53) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 13.2 3.2. Transport and storage (NACE 49-53) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 31.7 3.2. Transport and storage (NACE 49-53) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 0.1 3.2. Transport and storage (NACE 49-53) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 0.0 3.2. Transport and storage (NACE 49-53) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 0.5 3.2. Transport and storage (NACE 49-53) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 2.7 3.2. Transport and storage (NACE 49-53) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 25.7 3.2. Transport and storage (NACE 49-53) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 21.7 3.2. Transport and storage (NACE 49-53) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 45.7 3.2. Transport and storage (NACE 49-53) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 58.5 3.2. Transport and storage (NACE 49-53) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 62.3 3.2. Transport and storage (NACE 49-53) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 65.5 3.2. Transport and storage (NACE 49-53) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 46.0 3.2. Transport and storage (NACE 49-53) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 37.1 3.2. Transport and storage (NACE 49-53) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 37.1 3.2. Transport and storage (NACE 49-53) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 33.3 3.2. Transport and storage (NACE 49-53) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 56.6 3.2. Transport and storage (NACE 49-53) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 64.7 3.2. Transport and storage (NACE 49-53) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 51.5 3.2. Transport and storage (NACE 49-53) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 54.6 3.2. Transport and storage (NACE 49-53) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 35.1 3.2. Transport and storage (NACE 49-53) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 30.3 3.2. Transport and storage (NACE 49-53) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 16.9 3.2. Transport and storage (NACE 49-53) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 14.9 3.2. Transport and storage (NACE 49-53) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 26.9 3.2. Transport and storage (NACE 49-53) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 34.0 3.2. Transport and storage (NACE 49-53) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 46.2 3.2. Transport and storage (NACE 49-53) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 45.1 3.2. Transport and storage (NACE 49-53) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 51.3 3.2. Transport and storage (NACE 49-53) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 57.5 3.2. Transport and storage (NACE 49-53) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 20.7 3.2. Transport and storage (NACE 49-53) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 17.7 3.2. Transport and storage (NACE 49-53) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 36.6 3.2. Transport and storage (NACE 49-53) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 39.7 3.2. Transport and storage (NACE 49-53) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 45.7 3.2. Transport and storage (NACE 49-53) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 45.9 3.2. Transport and storage (NACE 49-53) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 43.5 3.2. Transport and storage (NACE 49-53) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 51.8 3.2. Transport and storage (NACE 49-53) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 11.6 3.2. Transport and storage (NACE 49-53) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 8.4 3.2. Transport and storage (NACE 49-53) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 28.9 3.2. Transport and storage (NACE 49-53) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 31.3 3.2. Transport and storage (NACE 49-53) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 45.6 3.2. Transport and storage (NACE 49-53) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 45.5 3.2. Transport and storage (NACE 49-53) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 44.9 3.2. Transport and storage (NACE 49-53) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 51.7 3.2. Transport and storage (NACE 49-53) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 12.3 3.2. Transport and storage (NACE 49-53) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 8.8 3.2. Transport and storage (NACE 49-53) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 30.1 3.2. Transport and storage (NACE 49-53) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 38.9 3.2. Transport and storage (NACE 49-53) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 42.4 3.2. Transport and storage (NACE 49-53) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 42.3 3.2. Transport and storage (NACE 49-53) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 42.8 3.2. Transport and storage (NACE 49-53) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 43.3 3.2. Transport and storage (NACE 49-53) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 25.2 3.2. Transport and storage (NACE 49-53) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 22.7 3.2. Transport and storage (NACE 49-53) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 37.1 3.2. Transport and storage (NACE 49-53) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 47.8 3.2. Transport and storage (NACE 49-53) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 57.7 3.2. Transport and storage (NACE 49-53) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 59.0 3.2. Transport and storage (NACE 49-53) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 52.0 3.2. Transport and storage (NACE 49-53) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 43.4 3.2. Transport and storage (NACE 49-53) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 99.6 3.2. Transport and storage (NACE 49-53) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.7 3.2. Transport and storage (NACE 49-53) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 99.2 3.2. Transport and storage (NACE 49-53) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3.2. Transport and storage (NACE 49-53) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 93.8 3.2. Transport and storage (NACE 49-53) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 93.3 3.2. Transport and storage (NACE 49-53) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 96.5 3.2. Transport and storage (NACE 49-53) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 98.8 3.2. Transport and storage (NACE 49-53) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 80.9 3.2. Transport and storage (NACE 49-53) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 80.9 3.2. Transport and storage (NACE 49-53) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 79.8 3.2. Transport and storage (NACE 49-53) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 85.6 3.2. Transport and storage (NACE 49-53) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 27.9 3.2. Transport and storage (NACE 49-53) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 23.4 3.2. Transport and storage (NACE 49-53) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 47.6 3.2. Transport and storage (NACE 49-53) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 74.9 3.2. Transport and storage (NACE 49-53) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 5.1 3.2. Transport and storage (NACE 49-53) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 2.5 3.2. Transport and storage (NACE 49-53) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 15.8 3.2. Transport and storage (NACE 49-53) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 36.6 3.2. Transport and storage (NACE 49-53) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 78.0 3.2. Transport and storage (NACE 49-53) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 75.0 3.2. Transport and storage (NACE 49-53) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 94.5 3.2. Transport and storage (NACE 49-53) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 95.6 3.2. Transport and storage (NACE 49-53) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 54.2 3.2. Transport and storage (NACE 49-53) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 49.7 3.2. Transport and storage (NACE 49-53) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 77.6 3.2. Transport and storage (NACE 49-53) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 86.1 3.2. Transport and storage (NACE 49-53) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 72.6 3.2. Transport and storage (NACE 49-53) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 69.2 3.2. Transport and storage (NACE 49-53) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 91.4 3.2. Transport and storage (NACE 49-53) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 91.8 3.2. Transport and storage (NACE 49-53) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 29.7 3.2. Transport and storage (NACE 49-53) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 26.6 3.2. Transport and storage (NACE 49-53) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 42.8 3.2. Transport and storage (NACE 49-53) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 64.0 3.2. Transport and storage (NACE 49-53) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 2.4 3.2. Transport and storage (NACE 49-53) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 2.8 3.2. Transport and storage (NACE 49-53) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 0.4 3.2. Transport and storage (NACE 49-53) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.0 3.2. Transport and storage (NACE 49-53) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 34.3 3.2. Transport and storage (NACE 49-53) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 35.0 3.2. Transport and storage (NACE 49-53) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 31.5 3.2. Transport and storage (NACE 49-53) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 24.8 3.2. Transport and storage (NACE 49-53) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 29.9 3.2. Transport and storage (NACE 49-53) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 30.4 3.2. Transport and storage (NACE 49-53) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 27.1 3.2. Transport and storage (NACE 49-53) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 24.2 3.2. Transport and storage (NACE 49-53) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 15.3 3.2. Transport and storage (NACE 49-53) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 14.8 3.2. Transport and storage (NACE 49-53) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 16.9 3.2. Transport and storage (NACE 49-53) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 22.6 3.2. Transport and storage (NACE 49-53) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 12.0 3.2. Transport and storage (NACE 49-53) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 10.3 3.2. Transport and storage (NACE 49-53) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 20.6 3.2. Transport and storage (NACE 49-53) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 27.2 3.2. Transport and storage (NACE 49-53) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 60.0 3.2. Transport and storage (NACE 49-53) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 55.6 3.2. Transport and storage (NACE 49-53) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 82.7 3.2. Transport and storage (NACE 49-53) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 93.0 3.2. Transport and storage (NACE 49-53) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 31.3 3.2. Transport and storage (NACE 49-53) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 24.7 3.2. Transport and storage (NACE 49-53) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 63.8 3.2. Transport and storage (NACE 49-53) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 87.2 3.2. Transport and storage (NACE 49-53) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 55.5 3.2. Transport and storage (NACE 49-53) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 50.9 3.2. Transport and storage (NACE 49-53) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 79.1 3.2. Transport and storage (NACE 49-53) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 89.8 3.2. Transport and storage (NACE 49-53) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 55.0 3.2. Transport and storage (NACE 49-53) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 49.6 3.2. Transport and storage (NACE 49-53) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 83.7 3.2. Transport and storage (NACE 49-53) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 91.8 3.2. Transport and storage (NACE 49-53) 11 % of companies that paid for advertising on the Internet Total 19.8 3.2. Transport and storage (NACE 49-53) 11 % of companies that paid for advertising on the Internet 10 to 49 19.8 3.2. Transport and storage (NACE 49-53) 11 % of companies that paid for advertising on the Internet 50 to 249 17.3 3.2. Transport and storage (NACE 49-53) 11 % of companies that paid for advertising on the Internet 250 and over 30.7 3.2. Transport and storage (NACE 49-53) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 94.0 3.2. Transport and storage (NACE 49-53) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 93.3 3.2. Transport and storage (NACE 49-53) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 97.5 3.2. Transport and storage (NACE 49-53) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 97.6 3.2. Transport and storage (NACE 49-53) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 85.4 3.2. Transport and storage (NACE 49-53) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 84.2 3.2. Transport and storage (NACE 49-53) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 91.0 3.2. Transport and storage (NACE 49-53) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 97.0 3.2. Transport and storage (NACE 49-53) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 83.8 3.2. Transport and storage (NACE 49-53) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 81.9 3.2. Transport and storage (NACE 49-53) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 94.1 3.2. Transport and storage (NACE 49-53) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 95.7 3.2. Transport and storage (NACE 49-53) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 73.9 3.2. Transport and storage (NACE 49-53) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 70.6 3.2. Transport and storage (NACE 49-53) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 92.0 3.2. Transport and storage (NACE 49-53) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 93.2 3.2. Transport and storage (NACE 49-53) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 80.0 3.2. Transport and storage (NACE 49-53) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 77.6 3.2. Transport and storage (NACE 49-53) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 93.1 3.2. Transport and storage (NACE 49-53) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 93.9 3.2. Transport and storage (NACE 49-53) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 62.7 3.2. Transport and storage (NACE 49-53) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 59.1 3.2. Transport and storage (NACE 49-53) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 80.7 3.2. Transport and storage (NACE 49-53) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 89.6 3.2. Transport and storage (NACE 49-53) 13 % of companies with an Internet connection and website/page(3) Total 70.5 3.2. Transport and storage (NACE 49-53) 13 % of companies with an Internet connection and website/page(3) 10 to 49 67.2 3.2. Transport and storage (NACE 49-53) 13 % of companies with an Internet connection and website/page(3) 50 to 249 88.0 3.2. Transport and storage (NACE 49-53) 13 % of companies with an Internet connection and website/page(3) 250 and over 92.0 3.2. Transport and storage (NACE 49-53) 14.1 Services available on the website Company introduction(4) Total 87.2 3.2. Transport and storage (NACE 49-53) 14.1 Services available on the website Company introduction(4) 10 to 49 85.8 3.2. Transport and storage (NACE 49-53) 14.1 Services available on the website Company introduction(4) 50 to 249 91.7 3.2. Transport and storage (NACE 49-53) 14.1 Services available on the website Company introduction(4) 250 and over 98.3 3.2. Transport and storage (NACE 49-53) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 19.1 3.2. Transport and storage (NACE 49-53) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 18.6 3.2. Transport and storage (NACE 49-53) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 18.2 3.2. Transport and storage (NACE 49-53) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 34.8 3.2. Transport and storage (NACE 49-53) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 31.7 3.2. Transport and storage (NACE 49-53) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 30.7 3.2. Transport and storage (NACE 49-53) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 30.9 3.2. Transport and storage (NACE 49-53) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 58.4 3.2. Transport and storage (NACE 49-53) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 11.2 3.2. Transport and storage (NACE 49-53) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 11.2 3.2. Transport and storage (NACE 49-53) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 9.8 3.2. Transport and storage (NACE 49-53) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 18.3 3.2. Transport and storage (NACE 49-53) 14.5 Services available on the website: Online tracking of orders (4) Total 23.2 3.2. Transport and storage (NACE 49-53) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 21.5 3.2. Transport and storage (NACE 49-53) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 26.0 3.2. Transport and storage (NACE 49-53) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 47.7 3.2. Transport and storage (NACE 49-53) 14.6 Services available on the website: Website customisation for regular users(4) Total 10.4 3.2. Transport and storage (NACE 49-53) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 9.7 3.2. Transport and storage (NACE 49-53) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 11.8 3.2. Transport and storage (NACE 49-53) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 21.5 3.2. Transport and storage (NACE 49-53) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 33.6 3.2. Transport and storage (NACE 49-53) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 32.9 3.2. Transport and storage (NACE 49-53) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 31.9 3.2. Transport and storage (NACE 49-53) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 57.5 3.2. Transport and storage (NACE 49-53) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 62.3 3.2. Transport and storage (NACE 49-53) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 59.3 3.2. Transport and storage (NACE 49-53) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 70.7 3.2. Transport and storage (NACE 49-53) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 90.5 3.2. Transport and storage (NACE 49-53) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 27.4 3.2. Transport and storage (NACE 49-53) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 22.5 3.2. Transport and storage (NACE 49-53) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 42.7 3.2. Transport and storage (NACE 49-53) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 70.7 3.2. Transport and storage (NACE 49-53) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 32.0 3.2. Transport and storage (NACE 49-53) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 29.8 3.2. Transport and storage (NACE 49-53) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 36.8 3.2. Transport and storage (NACE 49-53) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 60.1 3.2. Transport and storage (NACE 49-53) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 68.6 3.2. Transport and storage (NACE 49-53) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 66.2 3.2. Transport and storage (NACE 49-53) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 80.3 3.2. Transport and storage (NACE 49-53) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 89.0 3.2. Transport and storage (NACE 49-53) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 13.9 3.2. Transport and storage (NACE 49-53) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 11.7 3.2. Transport and storage (NACE 49-53) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 19.1 3.2. Transport and storage (NACE 49-53) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 42.6 3.2. Transport and storage (NACE 49-53) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 99.8 3.2. Transport and storage (NACE 49-53) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 99.9 3.2. Transport and storage (NACE 49-53) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 99.5 3.2. Transport and storage (NACE 49-53) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 99.0 3.2. Transport and storage (NACE 49-53) 17 Social Media: % of companies that used Social Media (3) Total 29.2 3.2. Transport and storage (NACE 49-53) 17 Social Media: % of companies that used Social Media (3) 10 to 49 27.6 3.2. Transport and storage (NACE 49-53) 17 Social Media: % of companies that used Social Media (3) 50 to 249 33.6 3.2. Transport and storage (NACE 49-53) 17 Social Media: % of companies that used Social Media (3) 250 and over 58.9 3.2. Transport and storage (NACE 49-53) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 95.2 3.2. Transport and storage (NACE 49-53) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 94.8 3.2. Transport and storage (NACE 49-53) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 98.5 3.2. Transport and storage (NACE 49-53) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 93.3 3.2. Transport and storage (NACE 49-53) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 38.3 3.2. Transport and storage (NACE 49-53) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 34.0 3.2. Transport and storage (NACE 49-53) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 51.2 3.2. Transport and storage (NACE 49-53) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 65.9 3.2. Transport and storage (NACE 49-53) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 30.8 3.2. Transport and storage (NACE 49-53) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 24.8 3.2. Transport and storage (NACE 49-53) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 53.4 3.2. Transport and storage (NACE 49-53) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 57.1 3.2. Transport and storage (NACE 49-53) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 9.6 3.2. Transport and storage (NACE 49-53) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 9.4 3.2. Transport and storage (NACE 49-53) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 5.2 3.2. Transport and storage (NACE 49-53) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 24.3 3.2. Transport and storage (NACE 49-53) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 66.7 3.2. Transport and storage (NACE 49-53) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 62.7 3.2. Transport and storage (NACE 49-53) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 83.3 3.2. Transport and storage (NACE 49-53) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 80.0 3.2. Transport and storage (NACE 49-53) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 56.3 3.2. Transport and storage (NACE 49-53) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 52.7 3.2. Transport and storage (NACE 49-53) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 67.0 3.2. Transport and storage (NACE 49-53) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 79.1 3.2. Transport and storage (NACE 49-53) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 38.1 3.2. Transport and storage (NACE 49-53) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 34.7 3.2. Transport and storage (NACE 49-53) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 52.3 3.2. Transport and storage (NACE 49-53) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 50.1 3.2. Transport and storage (NACE 49-53) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 31.4 3.2. Transport and storage (NACE 49-53) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 29.6 3.2. Transport and storage (NACE 49-53) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 39.4 3.2. Transport and storage (NACE 49-53) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 35.7 3.2. Transport and storage (NACE 49-53) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 28.1 3.2. Transport and storage (NACE 49-53) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 22.4 3.2. Transport and storage (NACE 49-53) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 51.3 3.2. Transport and storage (NACE 49-53) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 47.7 3.2. Transport and storage (NACE 49-53) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 32.3 3.2. Transport and storage (NACE 49-53) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 29.3 3.2. Transport and storage (NACE 49-53) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 43.7 3.2. Transport and storage (NACE 49-53) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 45.9 3.2. Transport and storage (NACE 49-53) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 43.9 3.2. Transport and storage (NACE 49-53) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 40.7 3.2. Transport and storage (NACE 49-53) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 53.7 3.2. Transport and storage (NACE 49-53) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 63.7 3.2. Transport and storage (NACE 49-53) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 46.9 3.2. Transport and storage (NACE 49-53) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 50.1 3.2. Transport and storage (NACE 49-53) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 36.0 3.2. Transport and storage (NACE 49-53) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 30.1 3.2. Transport and storage (NACE 49-53) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 3.1 3.2. Transport and storage (NACE 49-53) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 2.6 3.2. Transport and storage (NACE 49-53) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 6.7 3.2. Transport and storage (NACE 49-53) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 1.4 3.2. Transport and storage (NACE 49-53) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 10.6 3.2. Transport and storage (NACE 49-53) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 7.5 3.2. Transport and storage (NACE 49-53) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 25.5 3.2. Transport and storage (NACE 49-53) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 38.3 3.2. Transport and storage (NACE 49-53) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 63.3 3.2. Transport and storage (NACE 49-53) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 68.2 3.2. Transport and storage (NACE 49-53) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 57.7 3.2. Transport and storage (NACE 49-53) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 50.8 3.2. Transport and storage (NACE 49-53) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 34.8 3.2. Transport and storage (NACE 49-53) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 40.8 3.2. Transport and storage (NACE 49-53) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 27.6 3.2. Transport and storage (NACE 49-53) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 21.0 3.2. Transport and storage (NACE 49-53) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 49.4 3.2. Transport and storage (NACE 49-53) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 53.0 3.2. Transport and storage (NACE 49-53) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 40.2 3.2. Transport and storage (NACE 49-53) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 55.8 3.2. Transport and storage (NACE 49-53) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 45.7 3.2. Transport and storage (NACE 49-53) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 43.9 3.2. Transport and storage (NACE 49-53) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 48.2 3.2. Transport and storage (NACE 49-53) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 49.1 3.2. Transport and storage (NACE 49-53) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 24.9 3.2. Transport and storage (NACE 49-53) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 25.7 3.2. Transport and storage (NACE 49-53) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 25.4 3.2. Transport and storage (NACE 49-53) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 18.4 3.2. Transport and storage (NACE 49-53) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 25.3 3.2. Transport and storage (NACE 49-53) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 23.4 3.2. Transport and storage (NACE 49-53) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 28.9 3.2. Transport and storage (NACE 49-53) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 25.4 3.2. Transport and storage (NACE 49-53) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 20.8 3.2. Transport and storage (NACE 49-53) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 21.5 3.2. Transport and storage (NACE 49-53) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 18.4 3.2. Transport and storage (NACE 49-53) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 23.7 3.2. Transport and storage (NACE 49-53) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 72.0 3.2. Transport and storage (NACE 49-53) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 66.6 3.2. Transport and storage (NACE 49-53) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 83.8 3.2. Transport and storage (NACE 49-53) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 68.7 3.2. Transport and storage (NACE 49-53) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 36.9 3.2. Transport and storage (NACE 49-53) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 35.2 3.2. Transport and storage (NACE 49-53) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 34.5 3.2. Transport and storage (NACE 49-53) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 53.8 3.2. Transport and storage (NACE 49-53) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 26.9 3.2. Transport and storage (NACE 49-53) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 23.2 3.2. Transport and storage (NACE 49-53) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 42.8 3.2. Transport and storage (NACE 49-53) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 69.5 3.2. Transport and storage (NACE 49-53) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 28.1 3.2. Transport and storage (NACE 49-53) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 25.8 3.2. Transport and storage (NACE 49-53) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 39.1 3.2. Transport and storage (NACE 49-53) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 50.1 3.2. Transport and storage (NACE 49-53) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 27.0 3.2. Transport and storage (NACE 49-53) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 24.9 3.2. Transport and storage (NACE 49-53) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 35.9 3.2. Transport and storage (NACE 49-53) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 47.9 3.2. Transport and storage (NACE 49-53) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 20.2 3.2. Transport and storage (NACE 49-53) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 18.4 3.2. Transport and storage (NACE 49-53) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 28.2 3.2. Transport and storage (NACE 49-53) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 36.6 3.2. Transport and storage (NACE 49-53) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 21.0 3.2. Transport and storage (NACE 49-53) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 18.9 3.2. Transport and storage (NACE 49-53) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 29.5 3.2. Transport and storage (NACE 49-53) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 46.3 3.2. Transport and storage (NACE 49-53) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 60.3 3.2. Transport and storage (NACE 49-53) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 54.4 3.2. Transport and storage (NACE 49-53) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 78.1 3.2. Transport and storage (NACE 49-53) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 83.1 3.2. Transport and storage (NACE 49-53) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 74.9 3.2. Transport and storage (NACE 49-53) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 72.2 3.2. Transport and storage (NACE 49-53) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 81.8 3.2. Transport and storage (NACE 49-53) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 88.7 3.2. Transport and storage (NACE 49-53) 28 ICT safety: % of companies with a defined ICT safety policy Total 34.0 3.2. Transport and storage (NACE 49-53) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 31.0 3.2. Transport and storage (NACE 49-53) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 46.9 3.2. Transport and storage (NACE 49-53) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 66.2 3.2. Transport and storage (NACE 49-53) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 93.0 3.2. Transport and storage (NACE 49-53) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 93.5 3.2. Transport and storage (NACE 49-53) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 91.5 3.2. Transport and storage (NACE 49-53) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 90.9 3.2. Transport and storage (NACE 49-53) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 83.8 3.2. Transport and storage (NACE 49-53) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 83.1 3.2. Transport and storage (NACE 49-53) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 86.8 3.2. Transport and storage (NACE 49-53) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 84.0 3.2. Transport and storage (NACE 49-53) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 71.8 3.2. Transport and storage (NACE 49-53) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 69.9 3.2. Transport and storage (NACE 49-53) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 76.7 3.2. Transport and storage (NACE 49-53) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 83.3 3.2. Transport and storage (NACE 49-53) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 67.3 3.2. Transport and storage (NACE 49-53) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 68.4 3.2. Transport and storage (NACE 49-53) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 64.0 3.2. Transport and storage (NACE 49-53) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 62.8 3.2. Transport and storage (NACE 49-53) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 20.9 3.2. Transport and storage (NACE 49-53) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 20.4 3.2. Transport and storage (NACE 49-53) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 25.4 3.2. Transport and storage (NACE 49-53) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 14.5 3.2. Transport and storage (NACE 49-53) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 11.8 3.2. Transport and storage (NACE 49-53) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 11.3 3.2. Transport and storage (NACE 49-53) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 10.5 3.2. Transport and storage (NACE 49-53) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 22.7 3.2. Transport and storage (NACE 49-53) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 70.9 3.2. Transport and storage (NACE 49-53) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 70.5 3.2. Transport and storage (NACE 49-53) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 71.0 3.2. Transport and storage (NACE 49-53) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 81.4 3.2. Transport and storage (NACE 49-53) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 10.8 3.2. Transport and storage (NACE 49-53) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 8.7 3.2. Transport and storage (NACE 49-53) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 20.5 3.2. Transport and storage (NACE 49-53) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 29.4 3.2. Transport and storage (NACE 49-53) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 2.1 3.2. Transport and storage (NACE 49-53) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 1.5 3.2. Transport and storage (NACE 49-53) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 4.7 3.2. Transport and storage (NACE 49-53) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 7.9 3.2. Transport and storage (NACE 49-53) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 52.8 3.2. Transport and storage (NACE 49-53) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 51.6 3.2. Transport and storage (NACE 49-53) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 58.2 3.2. Transport and storage (NACE 49-53) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 62.7 3.2. Transport and storage (NACE 49-53) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 95.3 3.2. Transport and storage (NACE 49-53) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 95.9 3.2. Transport and storage (NACE 49-53) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 93.8 3.2. Transport and storage (NACE 49-53) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 86.3 3.2. Transport and storage (NACE 49-53) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 42.9 3.2. Transport and storage (NACE 49-53) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 45.3 3.2. Transport and storage (NACE 49-53) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 31.4 3.2. Transport and storage (NACE 49-53) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 27.3 3.2. Transport and storage (NACE 49-53) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 15.2 3.2. Transport and storage (NACE 49-53) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 14.9 3.2. Transport and storage (NACE 49-53) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 16.0 3.2. Transport and storage (NACE 49-53) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 19.8 3.2. Transport and storage (NACE 49-53) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 0.9 3.2. Transport and storage (NACE 49-53) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 0.6 3.2. Transport and storage (NACE 49-53) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 2.7 3.2. Transport and storage (NACE 49-53) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 3.3 3.2. Transport and storage (NACE 49-53) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 61.2 3.2. Transport and storage (NACE 49-53) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 60.0 3.2. Transport and storage (NACE 49-53) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 67.8 3.2. Transport and storage (NACE 49-53) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 69.8 3.2. Transport and storage (NACE 49-53) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 164,533.0 3.2. Transport and storage (NACE 49-53) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 23,324.7 3.2. Transport and storage (NACE 49-53) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 23,167.6 3.2. Transport and storage (NACE 49-53) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 118,040.7 3.2. Transport and storage (NACE 49-53) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 191,176.5 3.2. Transport and storage (NACE 49-53) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 17,249.4 3.2. Transport and storage (NACE 49-53) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 24,705.8 3.2. Transport and storage (NACE 49-53) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 149,221.2 3.2. Transport and storage (NACE 49-53) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 203,203.8 3.2. Transport and storage (NACE 49-53) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 41,821.4 3.2. Transport and storage (NACE 49-53) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 30,313.9 3.2. Transport and storage (NACE 49-53) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 131,068.4 3.2. Transport and storage (NACE 49-53) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 103,437.4 3.2. Transport and storage (NACE 49-53) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 9,452.8 3.2. Transport and storage (NACE 49-53) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 9,135.0 3.2. Transport and storage (NACE 49-53) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 84,849.6 3.3. Accommodation services (NACE 55) 1.1 % of companies that had computers Total 100.0 3.3. Accommodation services (NACE 55) 1.1 % of companies that had computers 10 to 49 100.0 3.3. Accommodation services (NACE 55) 1.1 % of companies that had computers 50 to 249 100.0 3.3. Accommodation services (NACE 55) 1.1 % of companies that had computers 250 and over 100.0 3.3. Accommodation services (NACE 55) 1.2 %of companies that had Local Area Network (LAN) Total 94.6 3.3. Accommodation services (NACE 55) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 93.0 3.3. Accommodation services (NACE 55) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 99.8 3.3. Accommodation services (NACE 55) 1.2 %of companies that had Local Area Network (LAN) 250 and over 100.0 3.3. Accommodation services (NACE 55) 1.3 % of companies that had a wireless Local Area Network Total 73.8 3.3. Accommodation services (NACE 55) 1.3 % of companies that had a wireless Local Area Network 10 to 49 71.1 3.3. Accommodation services (NACE 55) 1.3 % of companies that had a wireless Local Area Network 50 to 249 83.4 3.3. Accommodation services (NACE 55) 1.3 % of companies that had a wireless Local Area Network 250 and over 80.3 3.3. Accommodation services (NACE 55) 1.4 % of companies that had an Internet connection Total 100.0 3.3. Accommodation services (NACE 55) 1.4 % of companies that had an Internet connection 10 to 49 100.0 3.3. Accommodation services (NACE 55) 1.4 % of companies that had an Internet connection 50 to 249 100.0 3.3. Accommodation services (NACE 55) 1.4 % of companies that had an Internet connection 250 and over 100.0 3.3. Accommodation services (NACE 55) 1.5 % companies that had Mobile telephony Total 90.6 3.3. Accommodation services (NACE 55) 1.5 % companies that had Mobile telephony 10 to 49 89.1 3.3. Accommodation services (NACE 55) 1.5 % companies that had Mobile telephony 50 to 249 95.0 3.3. Accommodation services (NACE 55) 1.5 % companies that had Mobile telephony 250 and over 100.0 3.3. Accommodation services (NACE 55) 2.1 % Personnel that use computers for business purposes Total 44.7 3.3. Accommodation services (NACE 55) 2.1 % Personnel that use computers for business purposes 10 to 49 44.1 3.3. Accommodation services (NACE 55) 2.1 % Personnel that use computers for business purposes 50 to 249 43.5 3.3. Accommodation services (NACE 55) 2.1 % Personnel that use computers for business purposes 250 and over 46.9 3.3. Accommodation services (NACE 55) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 39.5 3.3. Accommodation services (NACE 55) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 39.1 3.3. Accommodation services (NACE 55) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 36.7 3.3. Accommodation services (NACE 55) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 43.2 3.3. Accommodation services (NACE 55) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 10.3 3.3. Accommodation services (NACE 55) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 5.9 3.3. Accommodation services (NACE 55) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 9.2 3.3. Accommodation services (NACE 55) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 16.4 3.3. Accommodation services (NACE 55) 3 % of companies that used some type of open source software Total 88.7 3.3. Accommodation services (NACE 55) 3 % of companies that used some type of open source software 10 to 49 89.8 3.3. Accommodation services (NACE 55) 3 % of companies that used some type of open source software 50 to 249 83.5 3.3. Accommodation services (NACE 55) 3 % of companies that used some type of open source software 250 and over 95.0 3.3. Accommodation services (NACE 55) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 41.4 3.3. Accommodation services (NACE 55) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 41.4 3.3. Accommodation services (NACE 55) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 39.7 3.3. Accommodation services (NACE 55) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 54.1 3.3. Accommodation services (NACE 55) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 86.0 3.3. Accommodation services (NACE 55) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 87.1 3.3. Accommodation services (NACE 55) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 81.0 3.3. Accommodation services (NACE 55) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 91.6 3.3. Accommodation services (NACE 55) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 62.8 3.3. Accommodation services (NACE 55) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 65.0 3.3. Accommodation services (NACE 55) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 53.7 3.3. Accommodation services (NACE 55) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 66.8 3.3. Accommodation services (NACE 55) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 30.9 3.3. Accommodation services (NACE 55) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 29.4 3.3. Accommodation services (NACE 55) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 33.7 3.3. Accommodation services (NACE 55) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 52.1 3.3. Accommodation services (NACE 55) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 23.1 3.3. Accommodation services (NACE 55) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 20.2 3.3. Accommodation services (NACE 55) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 31.9 3.3. Accommodation services (NACE 55) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 41.7 3.3. Accommodation services (NACE 55) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 38.8 3.3. Accommodation services (NACE 55) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 40.5 3.3. Accommodation services (NACE 55) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 32.4 3.3. Accommodation services (NACE 55) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 38.0 3.3. Accommodation services (NACE 55) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 5.9 3.3. Accommodation services (NACE 55) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 6.0 3.3. Accommodation services (NACE 55) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 6.1 3.3. Accommodation services (NACE 55) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 2.1 3.3. Accommodation services (NACE 55) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 6.6 3.3. Accommodation services (NACE 55) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 6.3 3.3. Accommodation services (NACE 55) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 8.3 3.3. Accommodation services (NACE 55) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 5.0 3.3. Accommodation services (NACE 55) 4.3 % of companies that do not use open source software due to market inertia Total 4.1 3.3. Accommodation services (NACE 55) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 3.8 3.3. Accommodation services (NACE 55) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 5.1 3.3. Accommodation services (NACE 55) 4.3 % of companies that do not use open source software due to market inertia 250 and over 3.1 3.3. Accommodation services (NACE 55) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 5.3 3.3. Accommodation services (NACE 55) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 5.2 3.3. Accommodation services (NACE 55) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 6.2 3.3. Accommodation services (NACE 55) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 1.9 3.3. Accommodation services (NACE 55) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 4.7 3.3. Accommodation services (NACE 55) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 5.3 3.3. Accommodation services (NACE 55) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 2.8 3.3. Accommodation services (NACE 55) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 0.0 3.3. Accommodation services (NACE 55) 4.6 % of companies that do not use open source software due to other reasons, Total 0.3 3.3. Accommodation services (NACE 55) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 0.0 3.3. Accommodation services (NACE 55) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 1.5 3.3. Accommodation services (NACE 55) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 1.0 3.3. Accommodation services (NACE 55) 5.1 ICT experts: % of companies that hired ICT experts Total 26.4 3.3. Accommodation services (NACE 55) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 21.9 3.3. Accommodation services (NACE 55) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 37.5 3.3. Accommodation services (NACE 55) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 71.9 3.3. Accommodation services (NACE 55) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 26.2 3.3. Accommodation services (NACE 55) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 23.4 3.3. Accommodation services (NACE 55) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 33.8 3.3. Accommodation services (NACE 55) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 50.9 3.3. Accommodation services (NACE 55) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 48.0 3.3. Accommodation services (NACE 55) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 43.9 3.3. Accommodation services (NACE 55) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 53.5 3.3. Accommodation services (NACE 55) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 74.5 3.3. Accommodation services (NACE 55) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 78.7 3.3. Accommodation services (NACE 55) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 77.7 3.3. Accommodation services (NACE 55) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 81.5 3.3. Accommodation services (NACE 55) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 78.0 3.3. Accommodation services (NACE 55) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 12.6 3.3. Accommodation services (NACE 55) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 10.7 3.3. Accommodation services (NACE 55) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 18.1 3.3. Accommodation services (NACE 55) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 25.5 3.3. Accommodation services (NACE 55) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 0.9 3.3. Accommodation services (NACE 55) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 0.9 3.3. Accommodation services (NACE 55) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 0.1 3.3. Accommodation services (NACE 55) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 8.3 3.3. Accommodation services (NACE 55) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 27.2 3.3. Accommodation services (NACE 55) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 23.0 3.3. Accommodation services (NACE 55) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 37.8 3.3. Accommodation services (NACE 55) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 69.4 3.3. Accommodation services (NACE 55) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 67.8 3.3. Accommodation services (NACE 55) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 71.4 3.3. Accommodation services (NACE 55) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 59.1 3.3. Accommodation services (NACE 55) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 27.4 3.3. Accommodation services (NACE 55) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 46.4 3.3. Accommodation services (NACE 55) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 45.1 3.3. Accommodation services (NACE 55) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 48.4 3.3. Accommodation services (NACE 55) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 68.5 3.3. Accommodation services (NACE 55) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 46.2 3.3. Accommodation services (NACE 55) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 47.2 3.3. Accommodation services (NACE 55) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 45.7 3.3. Accommodation services (NACE 55) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 21.1 3.3. Accommodation services (NACE 55) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 12.5 3.3. Accommodation services (NACE 55) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 10.2 3.3. Accommodation services (NACE 55) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 19.1 3.3. Accommodation services (NACE 55) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 29.7 3.3. Accommodation services (NACE 55) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 62.9 3.3. Accommodation services (NACE 55) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 61.4 3.3. Accommodation services (NACE 55) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 69.1 3.3. Accommodation services (NACE 55) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 59.4 3.3. Accommodation services (NACE 55) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 13.6 3.3. Accommodation services (NACE 55) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 11.2 3.3. Accommodation services (NACE 55) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 19.4 3.3. Accommodation services (NACE 55) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 38.4 3.3. Accommodation services (NACE 55) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 66.8 3.3. Accommodation services (NACE 55) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 66.7 3.3. Accommodation services (NACE 55) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 69.2 3.3. Accommodation services (NACE 55) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 54.3 3.3. Accommodation services (NACE 55) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 12.7 3.3. Accommodation services (NACE 55) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 11.2 3.3. Accommodation services (NACE 55) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 16.3 3.3. Accommodation services (NACE 55) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 30.9 3.3. Accommodation services (NACE 55) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 72.2 3.3. Accommodation services (NACE 55) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 72.9 3.3. Accommodation services (NACE 55) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 71.5 3.3. Accommodation services (NACE 55) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 56.5 3.3. Accommodation services (NACE 55) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 13.3 3.3. Accommodation services (NACE 55) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 11.3 3.3. Accommodation services (NACE 55) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 17.3 3.3. Accommodation services (NACE 55) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 40.7 3.3. Accommodation services (NACE 55) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 72.2 3.3. Accommodation services (NACE 55) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 73.9 3.3. Accommodation services (NACE 55) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 69.3 3.3. Accommodation services (NACE 55) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 45.5 3.3. Accommodation services (NACE 55) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 24.8 3.3. Accommodation services (NACE 55) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 22.9 3.3. Accommodation services (NACE 55) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 27.6 3.3. Accommodation services (NACE 55) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 57.9 3.3. Accommodation services (NACE 55) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 66.5 3.3. Accommodation services (NACE 55) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 67.9 3.3. Accommodation services (NACE 55) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 65.1 3.3. Accommodation services (NACE 55) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 35.0 3.3. Accommodation services (NACE 55) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 99.8 3.3. Accommodation services (NACE 55) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.8 3.3. Accommodation services (NACE 55) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 3.3. Accommodation services (NACE 55) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3.3. Accommodation services (NACE 55) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 95.0 3.3. Accommodation services (NACE 55) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 94.8 3.3. Accommodation services (NACE 55) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 94.8 3.3. Accommodation services (NACE 55) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 100.0 3.3. Accommodation services (NACE 55) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 85.5 3.3. Accommodation services (NACE 55) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 86.4 3.3. Accommodation services (NACE 55) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 81.4 3.3. Accommodation services (NACE 55) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 91.5 3.3. Accommodation services (NACE 55) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 23.3 3.3. Accommodation services (NACE 55) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 17.4 3.3. Accommodation services (NACE 55) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 38.6 3.3. Accommodation services (NACE 55) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 79.6 3.3. Accommodation services (NACE 55) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 6.7 3.3. Accommodation services (NACE 55) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 5.0 3.3. Accommodation services (NACE 55) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 11.9 3.3. Accommodation services (NACE 55) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 17.4 3.3. Accommodation services (NACE 55) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 70.1 3.3. Accommodation services (NACE 55) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 66.3 3.3. Accommodation services (NACE 55) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 81.6 3.3. Accommodation services (NACE 55) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 92.8 3.3. Accommodation services (NACE 55) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 49.6 3.3. Accommodation services (NACE 55) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 46.8 3.3. Accommodation services (NACE 55) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 56.2 3.3. Accommodation services (NACE 55) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 78.1 3.3. Accommodation services (NACE 55) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 59.5 3.3. Accommodation services (NACE 55) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 54.0 3.3. Accommodation services (NACE 55) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 76.4 3.3. Accommodation services (NACE 55) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 91.6 3.3. Accommodation services (NACE 55) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 17.0 3.3. Accommodation services (NACE 55) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 12.7 3.3. Accommodation services (NACE 55) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 31.4 3.3. Accommodation services (NACE 55) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 32.8 3.3. Accommodation services (NACE 55) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 2.5 3.3. Accommodation services (NACE 55) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 3.2 3.3. Accommodation services (NACE 55) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 0.0 3.3. Accommodation services (NACE 55) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.0 3.3. Accommodation services (NACE 55) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 36.2 3.3. Accommodation services (NACE 55) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 37.0 3.3. Accommodation services (NACE 55) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 35.3 3.3. Accommodation services (NACE 55) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 18.2 3.3. Accommodation services (NACE 55) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 33.2 3.3. Accommodation services (NACE 55) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 36.2 3.3. Accommodation services (NACE 55) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 22.1 3.3. Accommodation services (NACE 55) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 29.9 3.3. Accommodation services (NACE 55) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 14.3 3.3. Accommodation services (NACE 55) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 12.1 3.3. Accommodation services (NACE 55) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 21.0 3.3. Accommodation services (NACE 55) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 28.2 3.3. Accommodation services (NACE 55) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 8.8 3.3. Accommodation services (NACE 55) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 6.3 3.3. Accommodation services (NACE 55) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 16.4 3.3. Accommodation services (NACE 55) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 23.7 3.3. Accommodation services (NACE 55) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 50.1 3.3. Accommodation services (NACE 55) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 42.1 3.3. Accommodation services (NACE 55) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 75.7 3.3. Accommodation services (NACE 55) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 88.5 3.3. Accommodation services (NACE 55) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 30.3 3.3. Accommodation services (NACE 55) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 25.1 3.3. Accommodation services (NACE 55) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 43.6 3.3. Accommodation services (NACE 55) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 79.3 3.3. Accommodation services (NACE 55) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 45.0 3.3. Accommodation services (NACE 55) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 37.1 3.3. Accommodation services (NACE 55) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 69.8 3.3. Accommodation services (NACE 55) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 84.2 3.3. Accommodation services (NACE 55) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 58.3 3.3. Accommodation services (NACE 55) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 53.2 3.3. Accommodation services (NACE 55) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 73.5 3.3. Accommodation services (NACE 55) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 89.8 3.3. Accommodation services (NACE 55) 11 % of companies that paid for advertising on the Internet Total 62.1 3.3. Accommodation services (NACE 55) 11 % of companies that paid for advertising on the Internet 10 to 49 57.7 3.3. Accommodation services (NACE 55) 11 % of companies that paid for advertising on the Internet 50 to 249 76.9 3.3. Accommodation services (NACE 55) 11 % of companies that paid for advertising on the Internet 250 and over 79.5 3.3. Accommodation services (NACE 55) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 91.8 3.3. Accommodation services (NACE 55) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 90.3 3.3. Accommodation services (NACE 55) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 96.2 3.3. Accommodation services (NACE 55) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 100.0 3.3. Accommodation services (NACE 55) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 80.4 3.3. Accommodation services (NACE 55) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 77.3 3.3. Accommodation services (NACE 55) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 89.7 3.3. Accommodation services (NACE 55) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 100.0 3.3. Accommodation services (NACE 55) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 80.8 3.3. Accommodation services (NACE 55) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 77.3 3.3. Accommodation services (NACE 55) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 91.9 3.3. Accommodation services (NACE 55) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 99.0 3.3. Accommodation services (NACE 55) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 73.7 3.3. Accommodation services (NACE 55) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 70.6 3.3. Accommodation services (NACE 55) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 82.3 3.3. Accommodation services (NACE 55) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 96.9 3.3. Accommodation services (NACE 55) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 72.5 3.3. Accommodation services (NACE 55) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 68.1 3.3. Accommodation services (NACE 55) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 86.5 3.3. Accommodation services (NACE 55) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 94.9 3.3. Accommodation services (NACE 55) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 55.8 3.3. Accommodation services (NACE 55) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 49.5 3.3. Accommodation services (NACE 55) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 75.3 3.3. Accommodation services (NACE 55) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 90.3 3.3. Accommodation services (NACE 55) 13 % of companies with an Internet connection and website/page(3) Total 97.1 3.3. Accommodation services (NACE 55) 13 % of companies with an Internet connection and website/page(3) 10 to 49 96.5 3.3. Accommodation services (NACE 55) 13 % of companies with an Internet connection and website/page(3) 50 to 249 99.2 3.3. Accommodation services (NACE 55) 13 % of companies with an Internet connection and website/page(3) 250 and over 97.7 3.3. Accommodation services (NACE 55) 14.1 Services available on the website Company introduction(4) Total 91.5 3.3. Accommodation services (NACE 55) 14.1 Services available on the website Company introduction(4) 10 to 49 90.1 3.3. Accommodation services (NACE 55) 14.1 Services available on the website Company introduction(4) 50 to 249 95.7 3.3. Accommodation services (NACE 55) 14.1 Services available on the website Company introduction(4) 250 and over 97.7 3.3. Accommodation services (NACE 55) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 85.2 3.3. Accommodation services (NACE 55) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 82.8 3.3. Accommodation services (NACE 55) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 93.1 3.3. Accommodation services (NACE 55) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 90.1 3.3. Accommodation services (NACE 55) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 87.3 3.3. Accommodation services (NACE 55) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 86.5 3.3. Accommodation services (NACE 55) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 89.1 3.3. Accommodation services (NACE 55) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 95.6 3.3. Accommodation services (NACE 55) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 30.1 3.3. Accommodation services (NACE 55) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 26.4 3.3. Accommodation services (NACE 55) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 41.6 3.3. Accommodation services (NACE 55) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 45.9 3.3. Accommodation services (NACE 55) 14.5 Services available on the website: Online tracking of orders (4) Total 30.4 3.3. Accommodation services (NACE 55) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 29.8 3.3. Accommodation services (NACE 55) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 30.6 3.3. Accommodation services (NACE 55) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 46.4 3.3. Accommodation services (NACE 55) 14.6 Services available on the website: Website customisation for regular users(4) Total 8.8 3.3. Accommodation services (NACE 55) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 7.3 3.3. Accommodation services (NACE 55) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 13.5 3.3. Accommodation services (NACE 55) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 14.3 3.3. Accommodation services (NACE 55) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 71.7 3.3. Accommodation services (NACE 55) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 67.6 3.3. Accommodation services (NACE 55) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 83.8 3.3. Accommodation services (NACE 55) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 95.5 3.3. Accommodation services (NACE 55) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 87.5 3.3. Accommodation services (NACE 55) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 84.8 3.3. Accommodation services (NACE 55) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 96.0 3.3. Accommodation services (NACE 55) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 99.0 3.3. Accommodation services (NACE 55) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 28.8 3.3. Accommodation services (NACE 55) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 24.0 3.3. Accommodation services (NACE 55) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 41.5 3.3. Accommodation services (NACE 55) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 65.1 3.3. Accommodation services (NACE 55) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 30.2 3.3. Accommodation services (NACE 55) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 26.4 3.3. Accommodation services (NACE 55) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 40.8 3.3. Accommodation services (NACE 55) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 58.3 3.3. Accommodation services (NACE 55) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 55.3 3.3. Accommodation services (NACE 55) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 50.9 3.3. Accommodation services (NACE 55) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 68.0 3.3. Accommodation services (NACE 55) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 84.5 3.3. Accommodation services (NACE 55) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 20.0 3.3. Accommodation services (NACE 55) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 14.6 3.3. Accommodation services (NACE 55) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 32.3 3.3. Accommodation services (NACE 55) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 40.6 3.3. Accommodation services (NACE 55) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 96.3 3.3. Accommodation services (NACE 55) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 97.3 3.3. Accommodation services (NACE 55) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 93.9 3.3. Accommodation services (NACE 55) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 93.5 3.3. Accommodation services (NACE 55) 17 Social Media: % of companies that used Social Media (3) Total 78.8 3.3. Accommodation services (NACE 55) 17 Social Media: % of companies that used Social Media (3) 10 to 49 75.4 3.3. Accommodation services (NACE 55) 17 Social Media: % of companies that used Social Media (3) 50 to 249 89.5 3.3. Accommodation services (NACE 55) 17 Social Media: % of companies that used Social Media (3) 250 and over 94.0 3.3. Accommodation services (NACE 55) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 98.5 3.3. Accommodation services (NACE 55) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 98.1 3.3. Accommodation services (NACE 55) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 99.7 3.3. Accommodation services (NACE 55) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 99.0 3.3. Accommodation services (NACE 55) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 50.4 3.3. Accommodation services (NACE 55) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 46.2 3.3. Accommodation services (NACE 55) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 60.1 3.3. Accommodation services (NACE 55) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 78.7 3.3. Accommodation services (NACE 55) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 49.1 3.3. Accommodation services (NACE 55) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 44.4 3.3. Accommodation services (NACE 55) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 59.3 3.3. Accommodation services (NACE 55) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 84.4 3.3. Accommodation services (NACE 55) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 7.2 3.3. Accommodation services (NACE 55) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 7.1 3.3. Accommodation services (NACE 55) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 6.7 3.3. Accommodation services (NACE 55) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 13.0 3.3. Accommodation services (NACE 55) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 87.2 3.3. Accommodation services (NACE 55) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 85.5 3.3. Accommodation services (NACE 55) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 91.4 3.3. Accommodation services (NACE 55) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 96.6 3.3. Accommodation services (NACE 55) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 91.7 3.3. Accommodation services (NACE 55) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 90.2 3.3. Accommodation services (NACE 55) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 96.0 3.3. Accommodation services (NACE 55) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 95.4 3.3. Accommodation services (NACE 55) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 46.0 3.3. Accommodation services (NACE 55) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 41.3 3.3. Accommodation services (NACE 55) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 59.9 3.3. Accommodation services (NACE 55) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 54.5 3.3. Accommodation services (NACE 55) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 28.4 3.3. Accommodation services (NACE 55) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 26.2 3.3. Accommodation services (NACE 55) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 34.1 3.3. Accommodation services (NACE 55) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 38.7 3.3. Accommodation services (NACE 55) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 24.6 3.3. Accommodation services (NACE 55) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 20.9 3.3. Accommodation services (NACE 55) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 34.1 3.3. Accommodation services (NACE 55) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 41.5 3.3. Accommodation services (NACE 55) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 26.6 3.3. Accommodation services (NACE 55) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 25.4 3.3. Accommodation services (NACE 55) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 29.4 3.3. Accommodation services (NACE 55) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 35.3 3.3. Accommodation services (NACE 55) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 56.0 3.3. Accommodation services (NACE 55) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 52.1 3.3. Accommodation services (NACE 55) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 66.1 3.3. Accommodation services (NACE 55) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 71.8 3.3. Accommodation services (NACE 55) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 41.0 3.3. Accommodation services (NACE 55) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 44.7 3.3. Accommodation services (NACE 55) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 31.4 3.3. Accommodation services (NACE 55) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 25.8 3.3. Accommodation services (NACE 55) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 0.7 3.3. Accommodation services (NACE 55) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 0.9 3.3. Accommodation services (NACE 55) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 0.0 3.3. Accommodation services (NACE 55) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 0.0 3.3. Accommodation services (NACE 55) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 17.8 3.3. Accommodation services (NACE 55) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 12.8 3.3. Accommodation services (NACE 55) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 31.6 3.3. Accommodation services (NACE 55) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 55.9 3.3. Accommodation services (NACE 55) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 76.1 3.3. Accommodation services (NACE 55) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 78.0 3.3. Accommodation services (NACE 55) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 74.1 3.3. Accommodation services (NACE 55) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 72.0 3.3. Accommodation services (NACE 55) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 25.8 3.3. Accommodation services (NACE 55) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 23.6 3.3. Accommodation services (NACE 55) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 29.0 3.3. Accommodation services (NACE 55) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 26.2 3.3. Accommodation services (NACE 55) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 56.2 3.3. Accommodation services (NACE 55) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 61.0 3.3. Accommodation services (NACE 55) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 46.4 3.3. Accommodation services (NACE 55) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 66.2 3.3. Accommodation services (NACE 55) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 57.9 3.3. Accommodation services (NACE 55) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 56.6 3.3. Accommodation services (NACE 55) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 60.0 3.3. Accommodation services (NACE 55) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 57.6 3.3. Accommodation services (NACE 55) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 26.6 3.3. Accommodation services (NACE 55) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 32.5 3.3. Accommodation services (NACE 55) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 19.4 3.3. Accommodation services (NACE 55) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 17.8 3.3. Accommodation services (NACE 55) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 36.3 3.3. Accommodation services (NACE 55) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 38.6 3.3. Accommodation services (NACE 55) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 34.8 3.3. Accommodation services (NACE 55) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 27.6 3.3. Accommodation services (NACE 55) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 31.4 3.3. Accommodation services (NACE 55) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 34.6 3.3. Accommodation services (NACE 55) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 25.4 3.3. Accommodation services (NACE 55) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 35.8 3.3. Accommodation services (NACE 55) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 67.5 3.3. Accommodation services (NACE 55) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 58.8 3.3. Accommodation services (NACE 55) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 77.8 3.3. Accommodation services (NACE 55) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 80.6 3.3. Accommodation services (NACE 55) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 51.8 3.3. Accommodation services (NACE 55) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 55.7 3.3. Accommodation services (NACE 55) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 45.9 3.3. Accommodation services (NACE 55) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 50.8 3.3. Accommodation services (NACE 55) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 30.0 3.3. Accommodation services (NACE 55) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 23.5 3.3. Accommodation services (NACE 55) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 49.4 3.3. Accommodation services (NACE 55) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 73.4 3.3. Accommodation services (NACE 55) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 42.5 3.3. Accommodation services (NACE 55) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 35.7 3.3. Accommodation services (NACE 55) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 64.8 3.3. Accommodation services (NACE 55) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 73.2 3.3. Accommodation services (NACE 55) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 39.0 3.3. Accommodation services (NACE 55) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 32.7 3.3. Accommodation services (NACE 55) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 58.7 3.3. Accommodation services (NACE 55) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 69.4 3.3. Accommodation services (NACE 55) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 37.4 3.3. Accommodation services (NACE 55) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 30.4 3.3. Accommodation services (NACE 55) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 59.9 3.3. Accommodation services (NACE 55) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 69.2 3.3. Accommodation services (NACE 55) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 10.5 3.3. Accommodation services (NACE 55) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 7.2 3.3. Accommodation services (NACE 55) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 21.5 3.3. Accommodation services (NACE 55) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 22.9 3.3. Accommodation services (NACE 55) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 77.2 3.3. Accommodation services (NACE 55) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 83.8 3.3. Accommodation services (NACE 55) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 68.3 3.3. Accommodation services (NACE 55) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 80.6 3.3. Accommodation services (NACE 55) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 64.7 3.3. Accommodation services (NACE 55) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 56.1 3.3. Accommodation services (NACE 55) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 75.9 3.3. Accommodation services (NACE 55) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 61.8 3.3. Accommodation services (NACE 55) 28 ICT safety: % of companies with a defined ICT safety policy Total 41.6 3.3. Accommodation services (NACE 55) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 37.2 3.3. Accommodation services (NACE 55) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 54.4 3.3. Accommodation services (NACE 55) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 71.7 3.3. Accommodation services (NACE 55) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 90.4 3.3. Accommodation services (NACE 55) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 87.7 3.3. Accommodation services (NACE 55) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 96.4 3.3. Accommodation services (NACE 55) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 97.3 3.3. Accommodation services (NACE 55) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 84.8 3.3. Accommodation services (NACE 55) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 83.8 3.3. Accommodation services (NACE 55) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 87.0 3.3. Accommodation services (NACE 55) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 86.6 3.3. Accommodation services (NACE 55) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 53.3 3.3. Accommodation services (NACE 55) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 49.2 3.3. Accommodation services (NACE 55) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 60.1 3.3. Accommodation services (NACE 55) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 74.9 3.3. Accommodation services (NACE 55) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 65.2 3.3. Accommodation services (NACE 55) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 64.0 3.3. Accommodation services (NACE 55) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 67.7 3.3. Accommodation services (NACE 55) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 68.0 3.3. Accommodation services (NACE 55) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 22.7 3.3. Accommodation services (NACE 55) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 27.3 3.3. Accommodation services (NACE 55) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 12.1 3.3. Accommodation services (NACE 55) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 15.7 3.3. Accommodation services (NACE 55) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 12.1 3.3. Accommodation services (NACE 55) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 8.7 3.3. Accommodation services (NACE 55) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 20.3 3.3. Accommodation services (NACE 55) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 16.3 3.3. Accommodation services (NACE 55) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 78.1 3.3. Accommodation services (NACE 55) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 75.6 3.3. Accommodation services (NACE 55) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 86.8 3.3. Accommodation services (NACE 55) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 83.6 3.3. Accommodation services (NACE 55) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 42.0 3.3. Accommodation services (NACE 55) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 33.8 3.3. Accommodation services (NACE 55) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 65.3 3.3. Accommodation services (NACE 55) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 70.2 3.3. Accommodation services (NACE 55) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 17.1 3.3. Accommodation services (NACE 55) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 11.5 3.3. Accommodation services (NACE 55) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 35.3 3.3. Accommodation services (NACE 55) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 22.2 3.3. Accommodation services (NACE 55) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 76.4 3.3. Accommodation services (NACE 55) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 76.4 3.3. Accommodation services (NACE 55) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 75.6 3.3. Accommodation services (NACE 55) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 83.0 3.3. Accommodation services (NACE 55) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 93.0 3.3. Accommodation services (NACE 55) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 94.3 3.3. Accommodation services (NACE 55) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 88.3 3.3. Accommodation services (NACE 55) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 94.4 3.3. Accommodation services (NACE 55) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 13.4 3.3. Accommodation services (NACE 55) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 15.4 3.3. Accommodation services (NACE 55) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 8.2 3.3. Accommodation services (NACE 55) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 2.3 3.3. Accommodation services (NACE 55) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 24.5 3.3. Accommodation services (NACE 55) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 22.7 3.3. Accommodation services (NACE 55) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 29.3 3.3. Accommodation services (NACE 55) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 38.5 3.3. Accommodation services (NACE 55) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 3.3 3.3. Accommodation services (NACE 55) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 3.6 3.3. Accommodation services (NACE 55) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 1.9 3.3. Accommodation services (NACE 55) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 5.1 3.3. Accommodation services (NACE 55) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 78.8 3.3. Accommodation services (NACE 55) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 77.4 3.3. Accommodation services (NACE 55) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 82.6 3.3. Accommodation services (NACE 55) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 91.5 3.3. Accommodation services (NACE 55) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 23,904.7 3.3. Accommodation services (NACE 55) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 7,343.0 3.3. Accommodation services (NACE 55) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 7,724.4 3.3. Accommodation services (NACE 55) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 8,837.3 3.3. Accommodation services (NACE 55) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 31,673.3 3.3. Accommodation services (NACE 55) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 6,747.9 3.3. Accommodation services (NACE 55) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 6,006.4 3.3. Accommodation services (NACE 55) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 18,918.9 3.3. Accommodation services (NACE 55) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 33,870.9 3.3. Accommodation services (NACE 55) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 7,253.2 3.3. Accommodation services (NACE 55) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 8,967.7 3.3. Accommodation services (NACE 55) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 17,650.0 3.3. Accommodation services (NACE 55) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 5,814.1 3.3. Accommodation services (NACE 55) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 1,623.8 3.3. Accommodation services (NACE 55) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 1,001.5 3.3. Accommodation services (NACE 55) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 3,188.8 3.4. 3.4. Information and communications (NACE 58-63) 1.1 % of companies that had computers Total 100.0 3.4. 3.4. Information and communications (NACE 58-63) 1.1 % of companies that had computers 10 to 49 100.0 3.4. 3.4. Information and communications (NACE 58-63) 1.1 % of companies that had computers 50 to 249 100.0 3.4. 3.4. Information and communications (NACE 58-63) 1.1 % of companies that had computers 250 and over 100.0 3.4. 3.4. Information and communications (NACE 58-63) 1.2 %of companies that had Local Area Network (LAN) Total 98.1 3.4. 3.4. Information and communications (NACE 58-63) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 97.6 3.4. 3.4. Information and communications (NACE 58-63) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 99.4 3.4. 3.4. Information and communications (NACE 58-63) 1.2 %of companies that had Local Area Network (LAN) 250 and over 100.0 3.4. 3.4. Information and communications (NACE 58-63) 1.3 % of companies that had a wireless Local Area Network Total 85.6 3.4. 3.4. Information and communications (NACE 58-63) 1.3 % of companies that had a wireless Local Area Network 10 to 49 83.5 3.4. 3.4. Information and communications (NACE 58-63) 1.3 % of companies that had a wireless Local Area Network 50 to 249 91.5 3.4. 3.4. Information and communications (NACE 58-63) 1.3 % of companies that had a wireless Local Area Network 250 and over 93.3 3.4. 3.4. Information and communications (NACE 58-63) 1.4 % of companies that had an Internet connection Total 100.0 3.4. 3.4. Information and communications (NACE 58-63) 1.4 % of companies that had an Internet connection 10 to 49 100.0 3.4. 3.4. Information and communications (NACE 58-63) 1.4 % of companies that had an Internet connection 50 to 249 100.0 3.4. 3.4. Information and communications (NACE 58-63) 1.4 % of companies that had an Internet connection 250 and over 100.0 3.4. 3.4. Information and communications (NACE 58-63) 1.5 % companies that had Mobile telephony Total 99.3 3.4. 3.4. Information and communications (NACE 58-63) 1.5 % companies that had Mobile telephony 10 to 49 99.1 3.4. 3.4. Information and communications (NACE 58-63) 1.5 % companies that had Mobile telephony 50 to 249 100.0 3.4. 3.4. Information and communications (NACE 58-63) 1.5 % companies that had Mobile telephony 250 and over 100.0 3.4. 3.4. Information and communications (NACE 58-63) 2.1 % Personnel that use computers for business purposes Total 98.0 3.4. 3.4. Information and communications (NACE 58-63) 2.1 % Personnel that use computers for business purposes 10 to 49 97.1 3.4. 3.4. Information and communications (NACE 58-63) 2.1 % Personnel that use computers for business purposes 50 to 249 96.8 3.4. 3.4. Information and communications (NACE 58-63) 2.1 % Personnel that use computers for business purposes 250 and over 98.8 3.4. 3.4. Information and communications (NACE 58-63) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 96.4 3.4. 3.4. Information and communications (NACE 58-63) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 96.0 3.4. 3.4. Information and communications (NACE 58-63) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 95.5 3.4. 3.4. Information and communications (NACE 58-63) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 96.9 3.4. 3.4. Information and communications (NACE 58-63) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 52.9 3.4. 3.4. Information and communications (NACE 58-63) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 44.2 3.4. 3.4. Information and communications (NACE 58-63) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 46.5 3.4. 3.4. Information and communications (NACE 58-63) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 58.8 3.4. 3.4. Information and communications (NACE 58-63) 3 % of companies that used some type of open source software Total 93.0 3.4. 3.4. Information and communications (NACE 58-63) 3 % of companies that used some type of open source software 10 to 49 94.3 3.4. 3.4. Information and communications (NACE 58-63) 3 % of companies that used some type of open source software 50 to 249 88.0 3.4. 3.4. Information and communications (NACE 58-63) 3 % of companies that used some type of open source software 250 and over 95.8 3.4. 3.4. Information and communications (NACE 58-63) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 62.5 3.4. 3.4. Information and communications (NACE 58-63) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 59.0 3.4. 3.4. Information and communications (NACE 58-63) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 70.0 3.4. 3.4. Information and communications (NACE 58-63) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 84.7 3.4. 3.4. Information and communications (NACE 58-63) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 88.5 3.4. 3.4. Information and communications (NACE 58-63) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 88.7 3.4. 3.4. Information and communications (NACE 58-63) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 87.5 3.4. 3.4. Information and communications (NACE 58-63) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 91.9 3.4. 3.4. Information and communications (NACE 58-63) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 66.0 3.4. 3.4. Information and communications (NACE 58-63) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 66.8 3.4. 3.4. Information and communications (NACE 58-63) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 63.9 3.4. 3.4. Information and communications (NACE 58-63) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 62.4 3.4. 3.4. Information and communications (NACE 58-63) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 67.2 3.4. 3.4. Information and communications (NACE 58-63) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 66.8 3.4. 3.4. Information and communications (NACE 58-63) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 65.5 3.4. 3.4. Information and communications (NACE 58-63) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 83.1 3.4. 3.4. Information and communications (NACE 58-63) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 58.5 3.4. 3.4. Information and communications (NACE 58-63) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 56.7 3.4. 3.4. Information and communications (NACE 58-63) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 62.6 3.4. 3.4. Information and communications (NACE 58-63) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 69.5 3.4. 3.4. Information and communications (NACE 58-63) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 65.2 3.4. 3.4. Information and communications (NACE 58-63) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 64.5 3.4. 3.4. Information and communications (NACE 58-63) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 65.9 3.4. 3.4. Information and communications (NACE 58-63) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 73.8 3.4. 3.4. Information and communications (NACE 58-63) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 1.0 3.4. 3.4. Information and communications (NACE 58-63) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 0.7 3.4. 3.4. Information and communications (NACE 58-63) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 2.3 3.4. 3.4. Information and communications (NACE 58-63) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 0.0 3.4. 3.4. Information and communications (NACE 58-63) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 2.0 3.4. 3.4. Information and communications (NACE 58-63) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 2.0 3.4. 3.4. Information and communications (NACE 58-63) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 2.1 3.4. 3.4. Information and communications (NACE 58-63) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 1.2 3.4. 3.4. Information and communications (NACE 58-63) 4.3 % of companies that do not use open source software due to market inertia Total 2.2 3.4. 3.4. Information and communications (NACE 58-63) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 2.8 3.4. 3.4. Information and communications (NACE 58-63) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 0.3 3.4. 3.4. Information and communications (NACE 58-63) 4.3 % of companies that do not use open source software due to market inertia 250 and over 0.7 3.4. 3.4. Information and communications (NACE 58-63) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 1.9 3.4. 3.4. Information and communications (NACE 58-63) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 1.8 3.4. 3.4. Information and communications (NACE 58-63) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 2.3 3.4. 3.4. Information and communications (NACE 58-63) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 1.2 3.4. 3.4. Information and communications (NACE 58-63) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 1.7 3.4. 3.4. Information and communications (NACE 58-63) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 1.8 3.4. 3.4. Information and communications (NACE 58-63) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 1.9 3.4. 3.4. Information and communications (NACE 58-63) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 0.9 3.4. 3.4. Information and communications (NACE 58-63) 4.6 % of companies that do not use open source software due to other reasons, Total 2.6 3.4. 3.4. Information and communications (NACE 58-63) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 1.7 3.4. 3.4. Information and communications (NACE 58-63) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 6.2 3.4. 3.4. Information and communications (NACE 58-63) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 0.6 3.4. 3.4. Information and communications (NACE 58-63) 5.1 ICT experts: % of companies that hired ICT experts Total 75.3 3.4. 3.4. Information and communications (NACE 58-63) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 71.8 3.4. 3.4. Information and communications (NACE 58-63) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 83.4 3.4. 3.4. Information and communications (NACE 58-63) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 92.9 3.4. 3.4. Information and communications (NACE 58-63) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 61.0 3.4. 3.4. Information and communications (NACE 58-63) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 55.7 3.4. 3.4. Information and communications (NACE 58-63) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 76.2 3.4. 3.4. Information and communications (NACE 58-63) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 77.0 3.4. 3.4. Information and communications (NACE 58-63) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 89.6 3.4. 3.4. Information and communications (NACE 58-63) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 89.6 3.4. 3.4. Information and communications (NACE 58-63) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 89.3 3.4. 3.4. Information and communications (NACE 58-63) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 92.4 3.4. 3.4. Information and communications (NACE 58-63) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 71.4 3.4. 3.4. Information and communications (NACE 58-63) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 67.5 3.4. 3.4. Information and communications (NACE 58-63) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 79.0 3.4. 3.4. Information and communications (NACE 58-63) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 81.9 3.4. 3.4. Information and communications (NACE 58-63) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 44.8 3.4. 3.4. Information and communications (NACE 58-63) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 40.3 3.4. 3.4. Information and communications (NACE 58-63) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 56.3 3.4. 3.4. Information and communications (NACE 58-63) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 66.1 3.4. 3.4. Information and communications (NACE 58-63) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 14.7 3.4. 3.4. Information and communications (NACE 58-63) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 12.6 3.4. 3.4. Information and communications (NACE 58-63) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 22.4 3.4. 3.4. Information and communications (NACE 58-63) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 11.4 3.4. 3.4. Information and communications (NACE 58-63) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 76.5 3.4. 3.4. Information and communications (NACE 58-63) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 74.6 3.4. 3.4. Information and communications (NACE 58-63) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 81.0 3.4. 3.4. Information and communications (NACE 58-63) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 84.9 3.4. 3.4. Information and communications (NACE 58-63) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 19.1 3.4. 3.4. Information and communications (NACE 58-63) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 20.4 3.4. 3.4. Information and communications (NACE 58-63) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 16.5 3.4. 3.4. Information and communications (NACE 58-63) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 9.7 3.4. 3.4. Information and communications (NACE 58-63) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 77.2 3.4. 3.4. Information and communications (NACE 58-63) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 76.7 3.4. 3.4. Information and communications (NACE 58-63) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 77.8 3.4. 3.4. Information and communications (NACE 58-63) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 82.5 3.4. 3.4. Information and communications (NACE 58-63) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 15.8 3.4. 3.4. Information and communications (NACE 58-63) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 15.4 3.4. 3.4. Information and communications (NACE 58-63) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 17.8 3.4. 3.4. Information and communications (NACE 58-63) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 11.0 3.4. 3.4. Information and communications (NACE 58-63) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 52.8 3.4. 3.4. Information and communications (NACE 58-63) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 51.1 3.4. 3.4. Information and communications (NACE 58-63) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 56.4 3.4. 3.4. Information and communications (NACE 58-63) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 62.2 3.4. 3.4. Information and communications (NACE 58-63) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 31.4 3.4. 3.4. Information and communications (NACE 58-63) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 30.8 3.4. 3.4. Information and communications (NACE 58-63) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 33.7 3.4. 3.4. Information and communications (NACE 58-63) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 30.6 3.4. 3.4. Information and communications (NACE 58-63) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 57.7 3.4. 3.4. Information and communications (NACE 58-63) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 55.6 3.4. 3.4. Information and communications (NACE 58-63) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 63.0 3.4. 3.4. Information and communications (NACE 58-63) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 67.9 3.4. 3.4. Information and communications (NACE 58-63) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 27.8 3.4. 3.4. Information and communications (NACE 58-63) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 27.1 3.4. 3.4. Information and communications (NACE 58-63) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 30.6 3.4. 3.4. Information and communications (NACE 58-63) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 25.4 3.4. 3.4. Information and communications (NACE 58-63) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 61.5 3.4. 3.4. Information and communications (NACE 58-63) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 61.3 3.4. 3.4. Information and communications (NACE 58-63) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 62.2 3.4. 3.4. Information and communications (NACE 58-63) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 61.6 3.4. 3.4. Information and communications (NACE 58-63) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 25.9 3.4. 3.4. Information and communications (NACE 58-63) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 25.2 3.4. 3.4. Information and communications (NACE 58-63) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 29.1 3.4. 3.4. Information and communications (NACE 58-63) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 22.4 3.4. 3.4. Information and communications (NACE 58-63) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 60.6 3.4. 3.4. Information and communications (NACE 58-63) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 60.4 3.4. 3.4. Information and communications (NACE 58-63) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 60.7 3.4. 3.4. Information and communications (NACE 58-63) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 63.1 3.4. 3.4. Information and communications (NACE 58-63) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 26.5 3.4. 3.4. Information and communications (NACE 58-63) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 25.5 3.4. 3.4. Information and communications (NACE 58-63) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 30.5 3.4. 3.4. Information and communications (NACE 58-63) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 23.1 3.4. 3.4. Information and communications (NACE 58-63) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 63.8 3.4. 3.4. Information and communications (NACE 58-63) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 61.6 3.4. 3.4. Information and communications (NACE 58-63) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 69.3 3.4. 3.4. Information and communications (NACE 58-63) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 74.7 3.4. 3.4. Information and communications (NACE 58-63) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 27.4 3.4. 3.4. Information and communications (NACE 58-63) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 27.8 3.4. 3.4. Information and communications (NACE 58-63) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 27.8 3.4. 3.4. Information and communications (NACE 58-63) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 18.4 3.4. 3.4. Information and communications (NACE 58-63) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 100.0 3.4. 3.4. Information and communications (NACE 58-63) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 100.0 3.4. 3.4. Information and communications (NACE 58-63) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 3.4. 3.4. Information and communications (NACE 58-63) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3.4. 3.4. Information and communications (NACE 58-63) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 98.1 3.4. 3.4. Information and communications (NACE 58-63) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 97.8 3.4. 3.4. Information and communications (NACE 58-63) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 99.0 3.4. 3.4. Information and communications (NACE 58-63) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 100.0 3.4. 3.4. Information and communications (NACE 58-63) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 64.0 3.4. 3.4. Information and communications (NACE 58-63) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 63.7 3.4. 3.4. Information and communications (NACE 58-63) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 63.5 3.4. 3.4. Information and communications (NACE 58-63) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 73.1 3.4. 3.4. Information and communications (NACE 58-63) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 70.0 3.4. 3.4. Information and communications (NACE 58-63) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 65.5 3.4. 3.4. Information and communications (NACE 58-63) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 81.5 3.4. 3.4. Information and communications (NACE 58-63) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 88.6 3.4. 3.4. Information and communications (NACE 58-63) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 14.3 3.4. 3.4. Information and communications (NACE 58-63) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 12.9 3.4. 3.4. Information and communications (NACE 58-63) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 13.6 3.4. 3.4. Information and communications (NACE 58-63) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 40.6 3.4. 3.4. Information and communications (NACE 58-63) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 92.5 3.4. 3.4. Information and communications (NACE 58-63) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 90.1 3.4. 3.4. Information and communications (NACE 58-63) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 99.3 3.4. 3.4. Information and communications (NACE 58-63) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 100.0 3.4. 3.4. Information and communications (NACE 58-63) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 82.8 3.4. 3.4. Information and communications (NACE 58-63) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 78.7 3.4. 3.4. Information and communications (NACE 58-63) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 93.8 3.4. 3.4. Information and communications (NACE 58-63) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 98.0 3.4. 3.4. Information and communications (NACE 58-63) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 88.1 3.4. 3.4. Information and communications (NACE 58-63) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 85.7 3.4. 3.4. Information and communications (NACE 58-63) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 94.5 3.4. 3.4. Information and communications (NACE 58-63) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 98.6 3.4. 3.4. Information and communications (NACE 58-63) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 41.0 3.4. 3.4. Information and communications (NACE 58-63) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 40.4 3.4. 3.4. Information and communications (NACE 58-63) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 39.7 3.4. 3.4. Information and communications (NACE 58-63) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 58.0 3.4. 3.4. Information and communications (NACE 58-63) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 0.0 3.4. 3.4. Information and communications (NACE 58-63) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 0.0 3.4. 3.4. Information and communications (NACE 58-63) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 0.0 3.4. 3.4. Information and communications (NACE 58-63) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.0 3.4. 3.4. Information and communications (NACE 58-63) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 11.3 3.4. 3.4. Information and communications (NACE 58-63) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 12.8 3.4. 3.4. Information and communications (NACE 58-63) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 7.5 3.4. 3.4. Information and communications (NACE 58-63) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 4.3 3.4. 3.4. Information and communications (NACE 58-63) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 15.4 3.4. 3.4. Information and communications (NACE 58-63) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 14.7 3.4. 3.4. Information and communications (NACE 58-63) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 18.4 3.4. 3.4. Information and communications (NACE 58-63) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 13.8 3.4. 3.4. Information and communications (NACE 58-63) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 23.9 3.4. 3.4. Information and communications (NACE 58-63) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 24.9 3.4. 3.4. Information and communications (NACE 58-63) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 21.1 3.4. 3.4. Information and communications (NACE 58-63) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 20.5 3.4. 3.4. Information and communications (NACE 58-63) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 47.5 3.4. 3.4. Information and communications (NACE 58-63) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 45.4 3.4. 3.4. Information and communications (NACE 58-63) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 52.0 3.4. 3.4. Information and communications (NACE 58-63) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 61.4 3.4. 3.4. Information and communications (NACE 58-63) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 86.1 3.4. 3.4. Information and communications (NACE 58-63) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 83.0 3.4. 3.4. Information and communications (NACE 58-63) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 94.9 3.4. 3.4. Information and communications (NACE 58-63) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 95.8 3.4. 3.4. Information and communications (NACE 58-63) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 79.1 3.4. 3.4. Information and communications (NACE 58-63) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 74.6 3.4. 3.4. Information and communications (NACE 58-63) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 91.5 3.4. 3.4. Information and communications (NACE 58-63) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 94.8 3.4. 3.4. Information and communications (NACE 58-63) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 80.4 3.4. 3.4. Information and communications (NACE 58-63) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 76.6 3.4. 3.4. Information and communications (NACE 58-63) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 90.5 3.4. 3.4. Information and communications (NACE 58-63) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 94.9 3.4. 3.4. Information and communications (NACE 58-63) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 90.8 3.4. 3.4. Information and communications (NACE 58-63) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 88.9 3.4. 3.4. Information and communications (NACE 58-63) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 96.4 3.4. 3.4. Information and communications (NACE 58-63) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 95.1 3.4. 3.4. Information and communications (NACE 58-63) 11 % of companies that paid for advertising on the Internet Total 33.9 3.4. 3.4. Information and communications (NACE 58-63) 11 % of companies that paid for advertising on the Internet 10 to 49 31.5 3.4. 3.4. Information and communications (NACE 58-63) 11 % of companies that paid for advertising on the Internet 50 to 249 40.0 3.4. 3.4. Information and communications (NACE 58-63) 11 % of companies that paid for advertising on the Internet 250 and over 43.9 3.4. 3.4. Information and communications (NACE 58-63) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 96.6 3.4. 3.4. Information and communications (NACE 58-63) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 96.3 3.4. 3.4. Information and communications (NACE 58-63) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 97.1 3.4. 3.4. Information and communications (NACE 58-63) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 99.1 3.4. 3.4. Information and communications (NACE 58-63) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 93.6 3.4. 3.4. Information and communications (NACE 58-63) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 93.6 3.4. 3.4. Information and communications (NACE 58-63) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 92.9 3.4. 3.4. Information and communications (NACE 58-63) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 97.8 3.4. 3.4. Information and communications (NACE 58-63) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 92.0 3.4. 3.4. Information and communications (NACE 58-63) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 91.9 3.4. 3.4. Information and communications (NACE 58-63) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 91.0 3.4. 3.4. Information and communications (NACE 58-63) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 98.5 3.4. 3.4. Information and communications (NACE 58-63) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 84.1 3.4. 3.4. Information and communications (NACE 58-63) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 82.8 3.4. 3.4. Information and communications (NACE 58-63) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 86.1 3.4. 3.4. Information and communications (NACE 58-63) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 97.0 3.4. 3.4. Information and communications (NACE 58-63) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 88.1 3.4. 3.4. Information and communications (NACE 58-63) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 86.6 3.4. 3.4. Information and communications (NACE 58-63) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 92.2 3.4. 3.4. Information and communications (NACE 58-63) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 93.5 3.4. 3.4. Information and communications (NACE 58-63) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 77.9 3.4. 3.4. Information and communications (NACE 58-63) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 75.5 3.4. 3.4. Information and communications (NACE 58-63) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 83.4 3.4. 3.4. Information and communications (NACE 58-63) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 91.8 3.4. 3.4. Information and communications (NACE 58-63) 13 % of companies with an Internet connection and website/page(3) Total 94.4 3.4. 3.4. Information and communications (NACE 58-63) 13 % of companies with an Internet connection and website/page(3) 10 to 49 94.1 3.4. 3.4. Information and communications (NACE 58-63) 13 % of companies with an Internet connection and website/page(3) 50 to 249 94.8 3.4. 3.4. Information and communications (NACE 58-63) 13 % of companies with an Internet connection and website/page(3) 250 and over 97.0 3.4. 3.4. Information and communications (NACE 58-63) 14.1 Services available on the website Company introduction(4) Total 95.7 3.4. 3.4. Information and communications (NACE 58-63) 14.1 Services available on the website Company introduction(4) 10 to 49 95.1 3.4. 3.4. Information and communications (NACE 58-63) 14.1 Services available on the website Company introduction(4) 50 to 249 96.8 3.4. 3.4. Information and communications (NACE 58-63) 14.1 Services available on the website Company introduction(4) 250 and over 98.6 3.4. 3.4. Information and communications (NACE 58-63) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 18.8 3.4. 3.4. Information and communications (NACE 58-63) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 16.8 3.4. 3.4. Information and communications (NACE 58-63) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 23.4 3.4. 3.4. Information and communications (NACE 58-63) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 28.7 3.4. 3.4. Information and communications (NACE 58-63) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 57.7 3.4. 3.4. Information and communications (NACE 58-63) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 59.4 3.4. 3.4. Information and communications (NACE 58-63) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 52.3 3.4. 3.4. Information and communications (NACE 58-63) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 56.4 3.4. 3.4. Information and communications (NACE 58-63) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 10.0 3.4. 3.4. Information and communications (NACE 58-63) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 8.6 3.4. 3.4. Information and communications (NACE 58-63) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 12.7 3.4. 3.4. Information and communications (NACE 58-63) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 19.2 3.4. 3.4. Information and communications (NACE 58-63) 14.5 Services available on the website: Online tracking of orders (4) Total 9.5 3.4. 3.4. Information and communications (NACE 58-63) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 9.1 3.4. 3.4. Information and communications (NACE 58-63) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 9.3 3.4. 3.4. Information and communications (NACE 58-63) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 17.4 3.4. 3.4. Information and communications (NACE 58-63) 14.6 Services available on the website: Website customisation for regular users(4) Total 11.2 3.4. 3.4. Information and communications (NACE 58-63) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 8.8 3.4. 3.4. Information and communications (NACE 58-63) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 16.7 3.4. 3.4. Information and communications (NACE 58-63) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 23.7 3.4. 3.4. Information and communications (NACE 58-63) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 63.7 3.4. 3.4. Information and communications (NACE 58-63) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 58.7 3.4. 3.4. Information and communications (NACE 58-63) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 77.6 3.4. 3.4. Information and communications (NACE 58-63) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 78.6 3.4. 3.4. Information and communications (NACE 58-63) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 78.9 3.4. 3.4. Information and communications (NACE 58-63) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 75.3 3.4. 3.4. Information and communications (NACE 58-63) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 88.7 3.4. 3.4. Information and communications (NACE 58-63) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 90.6 3.4. 3.4. Information and communications (NACE 58-63) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 44.8 3.4. 3.4. Information and communications (NACE 58-63) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 37.0 3.4. 3.4. Information and communications (NACE 58-63) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 67.3 3.4. 3.4. Information and communications (NACE 58-63) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 65.5 3.4. 3.4. Information and communications (NACE 58-63) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 40.7 3.4. 3.4. Information and communications (NACE 58-63) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 41.6 3.4. 3.4. Information and communications (NACE 58-63) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 36.1 3.4. 3.4. Information and communications (NACE 58-63) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 46.9 3.4. 3.4. Information and communications (NACE 58-63) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 75.8 3.4. 3.4. Information and communications (NACE 58-63) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 72.5 3.4. 3.4. Information and communications (NACE 58-63) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 84.3 3.4. 3.4. Information and communications (NACE 58-63) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 89.4 3.4. 3.4. Information and communications (NACE 58-63) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 37.5 3.4. 3.4. Information and communications (NACE 58-63) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 34.6 3.4. 3.4. Information and communications (NACE 58-63) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 39.2 3.4. 3.4. Information and communications (NACE 58-63) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 68.9 3.4. 3.4. Information and communications (NACE 58-63) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 98.1 3.4. 3.4. Information and communications (NACE 58-63) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 97.8 3.4. 3.4. Information and communications (NACE 58-63) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 99.3 3.4. 3.4. Information and communications (NACE 58-63) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 96.2 3.4. 3.4. Information and communications (NACE 58-63) 17 Social Media: % of companies that used Social Media (3) Total 73.9 3.4. 3.4. Information and communications (NACE 58-63) 17 Social Media: % of companies that used Social Media (3) 10 to 49 71.5 3.4. 3.4. Information and communications (NACE 58-63) 17 Social Media: % of companies that used Social Media (3) 50 to 249 79.9 3.4. 3.4. Information and communications (NACE 58-63) 17 Social Media: % of companies that used Social Media (3) 250 and over 85.0 3.4. 3.4. Information and communications (NACE 58-63) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 96.1 3.4. 3.4. Information and communications (NACE 58-63) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 95.8 3.4. 3.4. Information and communications (NACE 58-63) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 96.4 3.4. 3.4. Information and communications (NACE 58-63) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 97.4 3.4. 3.4. Information and communications (NACE 58-63) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 64.3 3.4. 3.4. Information and communications (NACE 58-63) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 61.2 3.4. 3.4. Information and communications (NACE 58-63) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 69.8 3.4. 3.4. Information and communications (NACE 58-63) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 84.1 3.4. 3.4. Information and communications (NACE 58-63) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 57.5 3.4. 3.4. Information and communications (NACE 58-63) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 55.1 3.4. 3.4. Information and communications (NACE 58-63) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 60.7 3.4. 3.4. Information and communications (NACE 58-63) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 77.4 3.4. 3.4. Information and communications (NACE 58-63) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 20.5 3.4. 3.4. Information and communications (NACE 58-63) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 15.9 3.4. 3.4. Information and communications (NACE 58-63) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 30.5 3.4. 3.4. Information and communications (NACE 58-63) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 39.9 3.4. 3.4. Information and communications (NACE 58-63) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 74.0 3.4. 3.4. Information and communications (NACE 58-63) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 71.3 3.4. 3.4. Information and communications (NACE 58-63) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 79.0 3.4. 3.4. Information and communications (NACE 58-63) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 90.2 3.4. 3.4. Information and communications (NACE 58-63) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 59.9 3.4. 3.4. Information and communications (NACE 58-63) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 60.3 3.4. 3.4. Information and communications (NACE 58-63) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 56.5 3.4. 3.4. Information and communications (NACE 58-63) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 71.0 3.4. 3.4. Information and communications (NACE 58-63) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 42.5 3.4. 3.4. Information and communications (NACE 58-63) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 41.8 3.4. 3.4. Information and communications (NACE 58-63) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 43.5 3.4. 3.4. Information and communications (NACE 58-63) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 46.8 3.4. 3.4. Information and communications (NACE 58-63) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 34.6 3.4. 3.4. Information and communications (NACE 58-63) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 34.0 3.4. 3.4. Information and communications (NACE 58-63) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 33.0 3.4. 3.4. Information and communications (NACE 58-63) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 50.1 3.4. 3.4. Information and communications (NACE 58-63) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 43.5 3.4. 3.4. Information and communications (NACE 58-63) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 37.1 3.4. 3.4. Information and communications (NACE 58-63) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 57.8 3.4. 3.4. Information and communications (NACE 58-63) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 68.4 3.4. 3.4. Information and communications (NACE 58-63) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 41.2 3.4. 3.4. Information and communications (NACE 58-63) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 39.1 3.4. 3.4. Information and communications (NACE 58-63) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 42.1 3.4. 3.4. Information and communications (NACE 58-63) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 66.8 3.4. 3.4. Information and communications (NACE 58-63) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 51.4 3.4. 3.4. Information and communications (NACE 58-63) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 50.5 3.4. 3.4. Information and communications (NACE 58-63) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 50.8 3.4. 3.4. Information and communications (NACE 58-63) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 66.4 3.4. 3.4. Information and communications (NACE 58-63) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 39.4 3.4. 3.4. Information and communications (NACE 58-63) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 38.9 3.4. 3.4. Information and communications (NACE 58-63) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 42.3 3.4. 3.4. Information and communications (NACE 58-63) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 32.5 3.4. 3.4. Information and communications (NACE 58-63) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 6.7 3.4. 3.4. Information and communications (NACE 58-63) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 8.2 3.4. 3.4. Information and communications (NACE 58-63) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 3.6 3.4. 3.4. Information and communications (NACE 58-63) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 1.1 3.4. 3.4. Information and communications (NACE 58-63) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 50.7 3.4. 3.4. Information and communications (NACE 58-63) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 50.8 3.4. 3.4. Information and communications (NACE 58-63) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 48.6 3.4. 3.4. Information and communications (NACE 58-63) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 59.6 3.4. 3.4. Information and communications (NACE 58-63) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 69.2 3.4. 3.4. Information and communications (NACE 58-63) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 69.8 3.4. 3.4. Information and communications (NACE 58-63) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 71.0 3.4. 3.4. Information and communications (NACE 58-63) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 53.8 3.4. 3.4. Information and communications (NACE 58-63) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 35.1 3.4. 3.4. Information and communications (NACE 58-63) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 33.5 3.4. 3.4. Information and communications (NACE 58-63) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 39.8 3.4. 3.4. Information and communications (NACE 58-63) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 39.7 3.4. 3.4. Information and communications (NACE 58-63) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 70.4 3.4. 3.4. Information and communications (NACE 58-63) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 71.7 3.4. 3.4. Information and communications (NACE 58-63) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 64.7 3.4. 3.4. Information and communications (NACE 58-63) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 73.8 3.4. 3.4. Information and communications (NACE 58-63) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 64.5 3.4. 3.4. Information and communications (NACE 58-63) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 64.3 3.4. 3.4. Information and communications (NACE 58-63) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 62.2 3.4. 3.4. Information and communications (NACE 58-63) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 77.0 3.4. 3.4. Information and communications (NACE 58-63) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 17.7 3.4. 3.4. Information and communications (NACE 58-63) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 16.3 3.4. 3.4. Information and communications (NACE 58-63) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 18.7 3.4. 3.4. Information and communications (NACE 58-63) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 34.4 3.4. 3.4. Information and communications (NACE 58-63) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 34.3 3.4. 3.4. Information and communications (NACE 58-63) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 35.3 3.4. 3.4. Information and communications (NACE 58-63) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 30.1 3.4. 3.4. Information and communications (NACE 58-63) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 35.8 3.4. 3.4. Information and communications (NACE 58-63) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 41.4 3.4. 3.4. Information and communications (NACE 58-63) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 40.3 3.4. 3.4. Information and communications (NACE 58-63) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 42.1 3.4. 3.4. Information and communications (NACE 58-63) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 54.0 3.4. 3.4. Information and communications (NACE 58-63) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 71.3 3.4. 3.4. Information and communications (NACE 58-63) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 71.8 3.4. 3.4. Information and communications (NACE 58-63) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 68.7 3.4. 3.4. Information and communications (NACE 58-63) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 74.2 3.4. 3.4. Information and communications (NACE 58-63) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 51.6 3.4. 3.4. Information and communications (NACE 58-63) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 48.2 3.4. 3.4. Information and communications (NACE 58-63) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 58.6 3.4. 3.4. Information and communications (NACE 58-63) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 72.8 3.4. 3.4. Information and communications (NACE 58-63) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 59.1 3.4. 3.4. Information and communications (NACE 58-63) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 54.4 3.4. 3.4. Information and communications (NACE 58-63) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 70.5 3.4. 3.4. Information and communications (NACE 58-63) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 82.4 3.4. 3.4. Information and communications (NACE 58-63) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 61.7 3.4. 3.4. Information and communications (NACE 58-63) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 57.1 3.4. 3.4. Information and communications (NACE 58-63) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 73.1 3.4. 3.4. Information and communications (NACE 58-63) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 83.0 3.4. 3.4. Information and communications (NACE 58-63) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 60.8 3.4. 3.4. Information and communications (NACE 58-63) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 56.4 3.4. 3.4. Information and communications (NACE 58-63) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 71.2 3.4. 3.4. Information and communications (NACE 58-63) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 82.4 3.4. 3.4. Information and communications (NACE 58-63) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 49.6 3.4. 3.4. Information and communications (NACE 58-63) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 44.5 3.4. 3.4. Information and communications (NACE 58-63) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 63.2 3.4. 3.4. Information and communications (NACE 58-63) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 70.7 3.4. 3.4. Information and communications (NACE 58-63) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 21.7 3.4. 3.4. Information and communications (NACE 58-63) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 21.2 3.4. 3.4. Information and communications (NACE 58-63) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 22.0 3.4. 3.4. Information and communications (NACE 58-63) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 28.8 3.4. 3.4. Information and communications (NACE 58-63) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 74.1 3.4. 3.4. Information and communications (NACE 58-63) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 76.4 3.4. 3.4. Information and communications (NACE 58-63) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 65.1 3.4. 3.4. Information and communications (NACE 58-63) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 79.8 3.4. 3.4. Information and communications (NACE 58-63) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 65.8 3.4. 3.4. Information and communications (NACE 58-63) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 60.5 3.4. 3.4. Information and communications (NACE 58-63) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 78.9 3.4. 3.4. Information and communications (NACE 58-63) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 83.6 3.4. 3.4. Information and communications (NACE 58-63) 28 ICT safety: % of companies with a defined ICT safety policy Total 69.7 3.4. 3.4. Information and communications (NACE 58-63) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 66.2 3.4. 3.4. Information and communications (NACE 58-63) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 77.6 3.4. 3.4. Information and communications (NACE 58-63) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 90.2 3.4. 3.4. Information and communications (NACE 58-63) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 96.2 3.4. 3.4. Information and communications (NACE 58-63) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 96.3 3.4. 3.4. Information and communications (NACE 58-63) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 95.3 3.4. 3.4. Information and communications (NACE 58-63) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 98.2 3.4. 3.4. Information and communications (NACE 58-63) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 87.8 3.4. 3.4. Information and communications (NACE 58-63) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 88.3 3.4. 3.4. Information and communications (NACE 58-63) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 86.1 3.4. 3.4. Information and communications (NACE 58-63) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 88.0 3.4. 3.4. Information and communications (NACE 58-63) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 81.1 3.4. 3.4. Information and communications (NACE 58-63) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 78.3 3.4. 3.4. Information and communications (NACE 58-63) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 88.2 3.4. 3.4. Information and communications (NACE 58-63) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 86.1 3.4. 3.4. Information and communications (NACE 58-63) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 72.6 3.4. 3.4. Information and communications (NACE 58-63) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 74.6 3.4. 3.4. Information and communications (NACE 58-63) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 66.1 3.4. 3.4. Information and communications (NACE 58-63) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 75.5 3.4. 3.4. Information and communications (NACE 58-63) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 18.1 3.4. 3.4. Information and communications (NACE 58-63) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 17.1 3.4. 3.4. Information and communications (NACE 58-63) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 21.0 3.4. 3.4. Information and communications (NACE 58-63) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 18.1 3.4. 3.4. Information and communications (NACE 58-63) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 9.3 3.4. 3.4. Information and communications (NACE 58-63) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 8.3 3.4. 3.4. Information and communications (NACE 58-63) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 13.0 3.4. 3.4. Information and communications (NACE 58-63) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 6.4 3.4. 3.4. Information and communications (NACE 58-63) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 86.9 3.4. 3.4. Information and communications (NACE 58-63) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 87.1 3.4. 3.4. Information and communications (NACE 58-63) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 85.3 3.4. 3.4. Information and communications (NACE 58-63) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 91.0 3.4. 3.4. Information and communications (NACE 58-63) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 19.4 3.4. 3.4. Information and communications (NACE 58-63) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 17.6 3.4. 3.4. Information and communications (NACE 58-63) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 21.4 3.4. 3.4. Information and communications (NACE 58-63) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 40.7 3.4. 3.4. Information and communications (NACE 58-63) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 4.9 3.4. 3.4. Information and communications (NACE 58-63) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 5.2 3.4. 3.4. Information and communications (NACE 58-63) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 3.0 3.4. 3.4. Information and communications (NACE 58-63) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 9.3 3.4. 3.4. Information and communications (NACE 58-63) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 75.3 3.4. 3.4. Information and communications (NACE 58-63) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 77.0 3.4. 3.4. Information and communications (NACE 58-63) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 70.2 3.4. 3.4. Information and communications (NACE 58-63) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 72.4 3.4. 3.4. Information and communications (NACE 58-63) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 77.7 3.4. 3.4. Information and communications (NACE 58-63) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 76.5 3.4. 3.4. Information and communications (NACE 58-63) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 78.8 3.4. 3.4. Information and communications (NACE 58-63) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 91.5 3.4. 3.4. Information and communications (NACE 58-63) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 19.1 3.4. 3.4. Information and communications (NACE 58-63) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 18.0 3.4. 3.4. Information and communications (NACE 58-63) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 22.5 3.4. 3.4. Information and communications (NACE 58-63) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 21.4 3.4. 3.4. Information and communications (NACE 58-63) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 18.3 3.4. 3.4. Information and communications (NACE 58-63) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 17.2 3.4. 3.4. Information and communications (NACE 58-63) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 19.8 3.4. 3.4. Information and communications (NACE 58-63) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 29.6 3.4. 3.4. Information and communications (NACE 58-63) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 2.2 3.4. 3.4. Information and communications (NACE 58-63) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 1.9 3.4. 3.4. Information and communications (NACE 58-63) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 1.7 3.4. 3.4. Information and communications (NACE 58-63) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 9.3 3.4. 3.4. Information and communications (NACE 58-63) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 83.8 3.4. 3.4. Information and communications (NACE 58-63) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 85.2 3.4. 3.4. Information and communications (NACE 58-63) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 81.5 3.4. 3.4. Information and communications (NACE 58-63) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 71.2 3.4. 3.4. Information and communications (NACE 58-63) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 1,152,305.8 3.4. 3.4. Information and communications (NACE 58-63) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 44,007.9 3.4. 3.4. Information and communications (NACE 58-63) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 239,661.8 3.4. 3.4. Information and communications (NACE 58-63) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 868,636.1 3.4. 3.4. Information and communications (NACE 58-63) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 934,335.2 3.4. 3.4. Information and communications (NACE 58-63) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 28,734.7 3.4. 3.4. Information and communications (NACE 58-63) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 290,966.8 3.4. 3.4. Information and communications (NACE 58-63) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 614,633.7 3.4. 3.4. Information and communications (NACE 58-63) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 1,553,206.1 3.4. 3.4. Information and communications (NACE 58-63) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 78,228.2 3.4. 3.4. Information and communications (NACE 58-63) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 570,816.0 3.4. 3.4. Information and communications (NACE 58-63) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 904,161.9 3.4. 3.4. Information and communications (NACE 58-63) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 355,799.2 3.4. 3.4. Information and communications (NACE 58-63) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 17,177.9 3.4. 3.4. Information and communications (NACE 58-63) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 168,176.6 3.4. 3.4. Information and communications (NACE 58-63) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 170,444.7 3.5. Real estate activities (NACE 68) 1.1 % of companies that had computers Total 98.9 3.5. Real estate activities (NACE 68) 1.1 % of companies that had computers 10 to 49 98.8 3.5. Real estate activities (NACE 68) 1.1 % of companies that had computers 50 to 249 100.0 3.5. Real estate activities (NACE 68) 1.1 % of companies that had computers 250 and over 100.0 3.5. Real estate activities (NACE 68) 1.2 %of companies that had Local Area Network (LAN) Total 90.6 3.5. Real estate activities (NACE 68) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 89.8 3.5. Real estate activities (NACE 68) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 98.6 3.5. Real estate activities (NACE 68) 1.2 %of companies that had Local Area Network (LAN) 250 and over 100.0 3.5. Real estate activities (NACE 68) 1.3 % of companies that had a wireless Local Area Network Total 58.8 3.5. Real estate activities (NACE 68) 1.3 % of companies that had a wireless Local Area Network 10 to 49 56.9 3.5. Real estate activities (NACE 68) 1.3 % of companies that had a wireless Local Area Network 50 to 249 72.8 3.5. Real estate activities (NACE 68) 1.3 % of companies that had a wireless Local Area Network 250 and over 100.0 3.5. Real estate activities (NACE 68) 1.4 % of companies that had an Internet connection Total 98.4 3.5. Real estate activities (NACE 68) 1.4 % of companies that had an Internet connection 10 to 49 98.3 3.5. Real estate activities (NACE 68) 1.4 % of companies that had an Internet connection 50 to 249 100.0 3.5. Real estate activities (NACE 68) 1.4 % of companies that had an Internet connection 250 and over 100.0 3.5. Real estate activities (NACE 68) 1.5 % companies that had Mobile telephony Total 91.9 3.5. Real estate activities (NACE 68) 1.5 % companies that had Mobile telephony 10 to 49 91.0 3.5. Real estate activities (NACE 68) 1.5 % companies that had Mobile telephony 50 to 249 100.0 3.5. Real estate activities (NACE 68) 1.5 % companies that had Mobile telephony 250 and over 100.0 3.5. Real estate activities (NACE 68) 2.1 % Personnel that use computers for business purposes Total 79.8 3.5. Real estate activities (NACE 68) 2.1 % Personnel that use computers for business purposes 10 to 49 77.1 3.5. Real estate activities (NACE 68) 2.1 % Personnel that use computers for business purposes 50 to 249 77.5 3.5. Real estate activities (NACE 68) 2.1 % Personnel that use computers for business purposes 250 and over 89.9 3.5. Real estate activities (NACE 68) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 77.5 3.5. Real estate activities (NACE 68) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 75.5 3.5. Real estate activities (NACE 68) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 72.2 3.5. Real estate activities (NACE 68) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 89.7 3.5. Real estate activities (NACE 68) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 26.7 3.5. Real estate activities (NACE 68) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 23.5 3.5. Real estate activities (NACE 68) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 31.2 3.5. Real estate activities (NACE 68) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 29.3 3.5. Real estate activities (NACE 68) 3 % of companies that used some type of open source software Total 85.0 3.5. Real estate activities (NACE 68) 3 % of companies that used some type of open source software 10 to 49 84.1 3.5. Real estate activities (NACE 68) 3 % of companies that used some type of open source software 50 to 249 94.2 3.5. Real estate activities (NACE 68) 3 % of companies that used some type of open source software 250 and over 86.4 3.5. Real estate activities (NACE 68) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 30.6 3.5. Real estate activities (NACE 68) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 27.2 3.5. Real estate activities (NACE 68) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 63.3 3.5. Real estate activities (NACE 68) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 61.5 3.5. Real estate activities (NACE 68) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 78.8 3.5. Real estate activities (NACE 68) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 77.7 3.5. Real estate activities (NACE 68) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 91.0 3.5. Real estate activities (NACE 68) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 77.4 3.5. Real estate activities (NACE 68) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 50.4 3.5. Real estate activities (NACE 68) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 49.8 3.5. Real estate activities (NACE 68) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 54.5 3.5. Real estate activities (NACE 68) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 70.6 3.5. Real estate activities (NACE 68) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 28.3 3.5. Real estate activities (NACE 68) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 24.6 3.5. Real estate activities (NACE 68) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 64.7 3.5. Real estate activities (NACE 68) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 45.7 3.5. Real estate activities (NACE 68) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 20.0 3.5. Real estate activities (NACE 68) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 16.2 3.5. Real estate activities (NACE 68) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 56.3 3.5. Real estate activities (NACE 68) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 54.8 3.5. Real estate activities (NACE 68) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 27.5 3.5. Real estate activities (NACE 68) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 24.4 3.5. Real estate activities (NACE 68) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 57.3 3.5. Real estate activities (NACE 68) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 52.5 3.5. Real estate activities (NACE 68) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 3.1 3.5. Real estate activities (NACE 68) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 3.2 3.5. Real estate activities (NACE 68) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 2.2 3.5. Real estate activities (NACE 68) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 0.0 3.5. Real estate activities (NACE 68) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 4.3 3.5. Real estate activities (NACE 68) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 4.5 3.5. Real estate activities (NACE 68) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 3.3 3.5. Real estate activities (NACE 68) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 0.0 3.5. Real estate activities (NACE 68) 4.3 % of companies that do not use open source software due to market inertia Total 3.6 3.5. Real estate activities (NACE 68) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 3.9 3.5. Real estate activities (NACE 68) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 1.1 3.5. Real estate activities (NACE 68) 4.3 % of companies that do not use open source software due to market inertia 250 and over 0.0 3.5. Real estate activities (NACE 68) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 3.1 3.5. Real estate activities (NACE 68) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 3.4 3.5. Real estate activities (NACE 68) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 1.1 3.5. Real estate activities (NACE 68) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 0.0 3.5. Real estate activities (NACE 68) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 4.4 3.5. Real estate activities (NACE 68) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 4.8 3.5. Real estate activities (NACE 68) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 1.1 3.5. Real estate activities (NACE 68) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 0.0 3.5. Real estate activities (NACE 68) 4.6 % of companies that do not use open source software due to other reasons, Total 0.0 3.5. Real estate activities (NACE 68) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 0.0 3.5. Real estate activities (NACE 68) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 0.0 3.5. Real estate activities (NACE 68) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 0.0 3.5. Real estate activities (NACE 68) 5.1 ICT experts: % of companies that hired ICT experts Total 29.4 3.5. Real estate activities (NACE 68) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 26.7 3.5. Real estate activities (NACE 68) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 49.8 3.5. Real estate activities (NACE 68) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 86.4 3.5. Real estate activities (NACE 68) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 22.9 3.5. Real estate activities (NACE 68) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 21.4 3.5. Real estate activities (NACE 68) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 34.1 3.5. Real estate activities (NACE 68) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 52.0 3.5. Real estate activities (NACE 68) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 40.1 3.5. Real estate activities (NACE 68) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 37.8 3.5. Real estate activities (NACE 68) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 43.9 3.5. Real estate activities (NACE 68) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 87.0 3.5. Real estate activities (NACE 68) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 82.1 3.5. Real estate activities (NACE 68) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 81.8 3.5. Real estate activities (NACE 68) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 90.4 3.5. Real estate activities (NACE 68) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 56.5 3.5. Real estate activities (NACE 68) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 10.3 3.5. Real estate activities (NACE 68) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 8.4 3.5. Real estate activities (NACE 68) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 27.6 3.5. Real estate activities (NACE 68) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 31.7 3.5. Real estate activities (NACE 68) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 0.9 3.5. Real estate activities (NACE 68) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 0.9 3.5. Real estate activities (NACE 68) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 1.1 3.5. Real estate activities (NACE 68) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 0.0 3.5. Real estate activities (NACE 68) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 29.3 3.5. Real estate activities (NACE 68) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 26.6 3.5. Real estate activities (NACE 68) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 57.1 3.5. Real estate activities (NACE 68) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 41.2 3.5. Real estate activities (NACE 68) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 60.1 3.5. Real estate activities (NACE 68) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 61.7 3.5. Real estate activities (NACE 68) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 42.9 3.5. Real estate activities (NACE 68) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 58.8 3.5. Real estate activities (NACE 68) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 38.9 3.5. Real estate activities (NACE 68) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 36.6 3.5. Real estate activities (NACE 68) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 60.0 3.5. Real estate activities (NACE 68) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 63.8 3.5. Real estate activities (NACE 68) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 46.8 3.5. Real estate activities (NACE 68) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 47.6 3.5. Real estate activities (NACE 68) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 40.0 3.5. Real estate activities (NACE 68) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 36.2 3.5. Real estate activities (NACE 68) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 12.4 3.5. Real estate activities (NACE 68) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 8.3 3.5. Real estate activities (NACE 68) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 52.4 3.5. Real estate activities (NACE 68) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 41.2 3.5. Real estate activities (NACE 68) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 51.4 3.5. Real estate activities (NACE 68) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 53.4 3.5. Real estate activities (NACE 68) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 28.9 3.5. Real estate activities (NACE 68) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 52.0 3.5. Real estate activities (NACE 68) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 21.5 3.5. Real estate activities (NACE 68) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 17.5 3.5. Real estate activities (NACE 68) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 62.3 3.5. Real estate activities (NACE 68) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 41.2 3.5. Real estate activities (NACE 68) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 54.0 3.5. Real estate activities (NACE 68) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 56.5 3.5. Real estate activities (NACE 68) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 25.7 3.5. Real estate activities (NACE 68) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 58.8 3.5. Real estate activities (NACE 68) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 9.2 3.5. Real estate activities (NACE 68) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 6.5 3.5. Real estate activities (NACE 68) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 34.8 3.5. Real estate activities (NACE 68) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 32.1 3.5. Real estate activities (NACE 68) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 48.9 3.5. Real estate activities (NACE 68) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 47.3 3.5. Real estate activities (NACE 68) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 64.1 3.5. Real estate activities (NACE 68) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 58.8 3.5. Real estate activities (NACE 68) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 9.9 3.5. Real estate activities (NACE 68) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 6.6 3.5. Real estate activities (NACE 68) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 42.2 3.5. Real estate activities (NACE 68) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 32.1 3.5. Real estate activities (NACE 68) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 47.1 3.5. Real estate activities (NACE 68) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 46.0 3.5. Real estate activities (NACE 68) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 56.7 3.5. Real estate activities (NACE 68) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 58.8 3.5. Real estate activities (NACE 68) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 27.3 3.5. Real estate activities (NACE 68) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 24.4 3.5. Real estate activities (NACE 68) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 59.7 3.5. Real estate activities (NACE 68) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 24.9 3.5. Real estate activities (NACE 68) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 58.3 3.5. Real estate activities (NACE 68) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 59.7 3.5. Real estate activities (NACE 68) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 40.3 3.5. Real estate activities (NACE 68) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 75.1 3.5. Real estate activities (NACE 68) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 100.0 3.5. Real estate activities (NACE 68) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 100.0 3.5. Real estate activities (NACE 68) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 3.5. Real estate activities (NACE 68) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3.5. Real estate activities (NACE 68) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 97.1 3.5. Real estate activities (NACE 68) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 96.9 3.5. Real estate activities (NACE 68) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 98.9 3.5. Real estate activities (NACE 68) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 100.0 3.5. Real estate activities (NACE 68) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 74.6 3.5. Real estate activities (NACE 68) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 74.4 3.5. Real estate activities (NACE 68) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 77.7 3.5. Real estate activities (NACE 68) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 67.9 3.5. Real estate activities (NACE 68) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 43.2 3.5. Real estate activities (NACE 68) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 41.1 3.5. Real estate activities (NACE 68) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 63.4 3.5. Real estate activities (NACE 68) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 52.5 3.5. Real estate activities (NACE 68) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 4.9 3.5. Real estate activities (NACE 68) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 5.0 3.5. Real estate activities (NACE 68) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 3.6 3.5. Real estate activities (NACE 68) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 9.1 3.5. Real estate activities (NACE 68) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 77.8 3.5. Real estate activities (NACE 68) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 75.3 3.5. Real estate activities (NACE 68) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 100.0 3.5. Real estate activities (NACE 68) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 100.0 3.5. Real estate activities (NACE 68) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 60.8 3.5. Real estate activities (NACE 68) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 56.9 3.5. Real estate activities (NACE 68) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 95.3 3.5. Real estate activities (NACE 68) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 100.0 3.5. Real estate activities (NACE 68) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 69.3 3.5. Real estate activities (NACE 68) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 67.8 3.5. Real estate activities (NACE 68) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 80.3 3.5. Real estate activities (NACE 68) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 100.0 3.5. Real estate activities (NACE 68) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 14.5 3.5. Real estate activities (NACE 68) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 11.8 3.5. Real estate activities (NACE 68) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 34.5 3.5. Real estate activities (NACE 68) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 68.3 3.5. Real estate activities (NACE 68) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 1.5 3.5. Real estate activities (NACE 68) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 1.6 3.5. Real estate activities (NACE 68) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 0.0 3.5. Real estate activities (NACE 68) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.0 3.5. Real estate activities (NACE 68) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 28.9 3.5. Real estate activities (NACE 68) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 29.3 3.5. Real estate activities (NACE 68) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 27.8 3.5. Real estate activities (NACE 68) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 6.8 3.5. Real estate activities (NACE 68) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 23.6 3.5. Real estate activities (NACE 68) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 23.5 3.5. Real estate activities (NACE 68) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 22.0 3.5. Real estate activities (NACE 68) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 38.9 3.5. Real estate activities (NACE 68) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 23.7 3.5. Real estate activities (NACE 68) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 22.8 3.5. Real estate activities (NACE 68) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 31.9 3.5. Real estate activities (NACE 68) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 36.2 3.5. Real estate activities (NACE 68) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 19.5 3.5. Real estate activities (NACE 68) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 19.7 3.5. Real estate activities (NACE 68) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 17.3 3.5. Real estate activities (NACE 68) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 18.1 3.5. Real estate activities (NACE 68) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 61.0 3.5. Real estate activities (NACE 68) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 57.6 3.5. Real estate activities (NACE 68) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 91.7 3.5. Real estate activities (NACE 68) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 100.0 3.5. Real estate activities (NACE 68) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 42.6 3.5. Real estate activities (NACE 68) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 38.8 3.5. Real estate activities (NACE 68) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 76.2 3.5. Real estate activities (NACE 68) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 93.2 3.5. Real estate activities (NACE 68) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 56.5 3.5. Real estate activities (NACE 68) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 54.0 3.5. Real estate activities (NACE 68) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 77.2 3.5. Real estate activities (NACE 68) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 100.0 3.5. Real estate activities (NACE 68) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 69.6 3.5. Real estate activities (NACE 68) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 66.9 3.5. Real estate activities (NACE 68) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 93.7 3.5. Real estate activities (NACE 68) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 100.0 3.5. Real estate activities (NACE 68) 11 % of companies that paid for advertising on the Internet Total 33.1 3.5. Real estate activities (NACE 68) 11 % of companies that paid for advertising on the Internet 10 to 49 30.2 3.5. Real estate activities (NACE 68) 11 % of companies that paid for advertising on the Internet 50 to 249 59.2 3.5. Real estate activities (NACE 68) 11 % of companies that paid for advertising on the Internet 250 and over 63.8 3.5. Real estate activities (NACE 68) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 99.3 3.5. Real estate activities (NACE 68) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 99.5 3.5. Real estate activities (NACE 68) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 98.9 3.5. Real estate activities (NACE 68) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 91.0 3.5. Real estate activities (NACE 68) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 88.5 3.5. Real estate activities (NACE 68) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 88.9 3.5. Real estate activities (NACE 68) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 84.0 3.5. Real estate activities (NACE 68) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 91.0 3.5. Real estate activities (NACE 68) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 91.4 3.5. Real estate activities (NACE 68) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 92.2 3.5. Real estate activities (NACE 68) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 82.9 3.5. Real estate activities (NACE 68) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 91.0 3.5. Real estate activities (NACE 68) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 83.8 3.5. Real estate activities (NACE 68) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 82.3 3.5. Real estate activities (NACE 68) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 98.9 3.5. Real estate activities (NACE 68) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 91.0 3.5. Real estate activities (NACE 68) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 94.2 3.5. Real estate activities (NACE 68) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 93.8 3.5. Real estate activities (NACE 68) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 98.9 3.5. Real estate activities (NACE 68) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 91.0 3.5. Real estate activities (NACE 68) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 57.3 3.5. Real estate activities (NACE 68) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 53.7 3.5. Real estate activities (NACE 68) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 90.3 3.5. Real estate activities (NACE 68) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 91.0 3.5. Real estate activities (NACE 68) 13 % of companies with an Internet connection and website/page(3) Total 66.3 3.5. Real estate activities (NACE 68) 13 % of companies with an Internet connection and website/page(3) 10 to 49 63.2 3.5. Real estate activities (NACE 68) 13 % of companies with an Internet connection and website/page(3) 50 to 249 95.6 3.5. Real estate activities (NACE 68) 13 % of companies with an Internet connection and website/page(3) 250 and over 91.0 3.5. Real estate activities (NACE 68) 14.1 Services available on the website Company introduction(4) Total 94.3 3.5. Real estate activities (NACE 68) 14.1 Services available on the website Company introduction(4) 10 to 49 94.3 3.5. Real estate activities (NACE 68) 14.1 Services available on the website Company introduction(4) 50 to 249 94.7 3.5. Real estate activities (NACE 68) 14.1 Services available on the website Company introduction(4) 250 and over 92.5 3.5. Real estate activities (NACE 68) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 16.0 3.5. Real estate activities (NACE 68) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 13.5 3.5. Real estate activities (NACE 68) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 27.4 3.5. Real estate activities (NACE 68) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 57.7 3.5. Real estate activities (NACE 68) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 50.5 3.5. Real estate activities (NACE 68) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 46.7 3.5. Real estate activities (NACE 68) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 73.9 3.5. Real estate activities (NACE 68) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 75.1 3.5. Real estate activities (NACE 68) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 3.0 3.5. Real estate activities (NACE 68) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 3.0 3.5. Real estate activities (NACE 68) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 3.0 3.5. Real estate activities (NACE 68) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 0.0 3.5. Real estate activities (NACE 68) 14.5 Services available on the website: Online tracking of orders (4) Total 4.6 3.5. Real estate activities (NACE 68) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 3.2 3.5. Real estate activities (NACE 68) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 11.2 3.5. Real estate activities (NACE 68) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 25.4 3.5. Real estate activities (NACE 68) 14.6 Services available on the website: Website customisation for regular users(4) Total 12.4 3.5. Real estate activities (NACE 68) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 12.1 3.5. Real estate activities (NACE 68) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 11.3 3.5. Real estate activities (NACE 68) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 35.3 3.5. Real estate activities (NACE 68) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 38.8 3.5. Real estate activities (NACE 68) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 32.8 3.5. Real estate activities (NACE 68) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 72.7 3.5. Real estate activities (NACE 68) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 92.5 3.5. Real estate activities (NACE 68) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 64.1 3.5. Real estate activities (NACE 68) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 59.6 3.5. Real estate activities (NACE 68) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 91.5 3.5. Real estate activities (NACE 68) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 92.5 3.5. Real estate activities (NACE 68) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 19.9 3.5. Real estate activities (NACE 68) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 15.2 3.5. Real estate activities (NACE 68) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 47.0 3.5. Real estate activities (NACE 68) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 60.2 3.5. Real estate activities (NACE 68) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 24.8 3.5. Real estate activities (NACE 68) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 22.9 3.5. Real estate activities (NACE 68) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 32.1 3.5. Real estate activities (NACE 68) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 67.7 3.5. Real estate activities (NACE 68) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 71.4 3.5. Real estate activities (NACE 68) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 71.7 3.5. Real estate activities (NACE 68) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 65.9 3.5. Real estate activities (NACE 68) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 91.0 3.5. Real estate activities (NACE 68) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 16.3 3.5. Real estate activities (NACE 68) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 13.5 3.5. Real estate activities (NACE 68) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 35.5 3.5. Real estate activities (NACE 68) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 75.1 3.5. Real estate activities (NACE 68) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 99.0 3.5. Real estate activities (NACE 68) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 98.9 3.5. Real estate activities (NACE 68) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 100.0 3.5. Real estate activities (NACE 68) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 100.0 3.5. Real estate activities (NACE 68) 17 Social Media: % of companies that used Social Media (3) Total 33.5 3.5. Real estate activities (NACE 68) 17 Social Media: % of companies that used Social Media (3) 10 to 49 28.9 3.5. Real estate activities (NACE 68) 17 Social Media: % of companies that used Social Media (3) 50 to 249 74.2 3.5. Real estate activities (NACE 68) 17 Social Media: % of companies that used Social Media (3) 250 and over 84.2 3.5. Real estate activities (NACE 68) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 91.5 3.5. Real estate activities (NACE 68) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 89.2 3.5. Real estate activities (NACE 68) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 100.0 3.5. Real estate activities (NACE 68) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 100.0 3.5. Real estate activities (NACE 68) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 46.6 3.5. Real estate activities (NACE 68) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 40.9 3.5. Real estate activities (NACE 68) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 60.6 3.5. Real estate activities (NACE 68) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 100.0 3.5. Real estate activities (NACE 68) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 53.6 3.5. Real estate activities (NACE 68) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 49.3 3.5. Real estate activities (NACE 68) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 68.5 3.5. Real estate activities (NACE 68) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 69.9 3.5. Real estate activities (NACE 68) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 12.5 3.5. Real estate activities (NACE 68) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 12.8 3.5. Real estate activities (NACE 68) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 13.9 3.5. Real estate activities (NACE 68) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 0.0 3.5. Real estate activities (NACE 68) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 72.6 3.5. Real estate activities (NACE 68) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 70.8 3.5. Real estate activities (NACE 68) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 75.1 3.5. Real estate activities (NACE 68) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 100.0 3.5. Real estate activities (NACE 68) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 61.4 3.5. Real estate activities (NACE 68) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 53.8 3.5. Real estate activities (NACE 68) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 86.2 3.5. Real estate activities (NACE 68) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 100.0 3.5. Real estate activities (NACE 68) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 37.5 3.5. Real estate activities (NACE 68) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 32.1 3.5. Real estate activities (NACE 68) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 58.0 3.5. Real estate activities (NACE 68) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 48.4 3.5. Real estate activities (NACE 68) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 26.4 3.5. Real estate activities (NACE 68) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 24.7 3.5. Real estate activities (NACE 68) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 35.0 3.5. Real estate activities (NACE 68) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 18.8 3.5. Real estate activities (NACE 68) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 22.8 3.5. Real estate activities (NACE 68) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 21.5 3.5. Real estate activities (NACE 68) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 28.6 3.5. Real estate activities (NACE 68) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 18.8 3.5. Real estate activities (NACE 68) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 25.1 3.5. Real estate activities (NACE 68) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 22.1 3.5. Real estate activities (NACE 68) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 38.3 3.5. Real estate activities (NACE 68) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 21.5 3.5. Real estate activities (NACE 68) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 37.9 3.5. Real estate activities (NACE 68) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 36.5 3.5. Real estate activities (NACE 68) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 41.0 3.5. Real estate activities (NACE 68) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 53.8 3.5. Real estate activities (NACE 68) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 43.0 3.5. Real estate activities (NACE 68) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 42.5 3.5. Real estate activities (NACE 68) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 44.4 3.5. Real estate activities (NACE 68) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 46.3 3.5. Real estate activities (NACE 68) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 17.5 3.5. Real estate activities (NACE 68) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 19.3 3.5. Real estate activities (NACE 68) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 13.2 3.5. Real estate activities (NACE 68) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 0.0 3.5. Real estate activities (NACE 68) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 16.6 3.5. Real estate activities (NACE 68) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 13.2 3.5. Real estate activities (NACE 68) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 45.2 3.5. Real estate activities (NACE 68) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 59.3 3.5. Real estate activities (NACE 68) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 55.0 3.5. Real estate activities (NACE 68) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 52.5 3.5. Real estate activities (NACE 68) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 65.4 3.5. Real estate activities (NACE 68) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 42.8 3.5. Real estate activities (NACE 68) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 21.6 3.5. Real estate activities (NACE 68) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 18.9 3.5. Real estate activities (NACE 68) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 34.5 3.5. Real estate activities (NACE 68) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 0.0 3.5. Real estate activities (NACE 68) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 51.3 3.5. Real estate activities (NACE 68) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 42.5 3.5. Real estate activities (NACE 68) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 75.9 3.5. Real estate activities (NACE 68) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 65.7 3.5. Real estate activities (NACE 68) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 80.2 3.5. Real estate activities (NACE 68) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 90.1 3.5. Real estate activities (NACE 68) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 49.6 3.5. Real estate activities (NACE 68) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 77.1 3.5. Real estate activities (NACE 68) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 8.1 3.5. Real estate activities (NACE 68) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 6.8 3.5. Real estate activities (NACE 68) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 14.0 3.5. Real estate activities (NACE 68) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 0.0 3.5. Real estate activities (NACE 68) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 1.9 3.5. Real estate activities (NACE 68) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 0.0 3.5. Real estate activities (NACE 68) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 4.8 3.5. Real estate activities (NACE 68) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 15.3 3.5. Real estate activities (NACE 68) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 16.2 3.5. Real estate activities (NACE 68) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 8.3 3.5. Real estate activities (NACE 68) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 38.6 3.5. Real estate activities (NACE 68) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 27.5 3.5. Real estate activities (NACE 68) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 55.5 3.5. Real estate activities (NACE 68) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 50.1 3.5. Real estate activities (NACE 68) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 66.0 3.5. Real estate activities (NACE 68) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 84.7 3.5. Real estate activities (NACE 68) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 52.2 3.5. Real estate activities (NACE 68) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 49.9 3.5. Real estate activities (NACE 68) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 62.4 3.5. Real estate activities (NACE 68) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 38.2 3.5. Real estate activities (NACE 68) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 25.8 3.5. Real estate activities (NACE 68) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 22.9 3.5. Real estate activities (NACE 68) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 47.2 3.5. Real estate activities (NACE 68) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 84.2 3.5. Real estate activities (NACE 68) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 35.3 3.5. Real estate activities (NACE 68) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 32.2 3.5. Real estate activities (NACE 68) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 60.8 3.5. Real estate activities (NACE 68) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 84.2 3.5. Real estate activities (NACE 68) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 34.5 3.5. Real estate activities (NACE 68) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 32.2 3.5. Real estate activities (NACE 68) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 51.6 3.5. Real estate activities (NACE 68) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 84.2 3.5. Real estate activities (NACE 68) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 27.4 3.5. Real estate activities (NACE 68) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 23.9 3.5. Real estate activities (NACE 68) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 58.3 3.5. Real estate activities (NACE 68) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 70.6 3.5. Real estate activities (NACE 68) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 6.1 3.5. Real estate activities (NACE 68) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 5.2 3.5. Real estate activities (NACE 68) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 10.3 3.5. Real estate activities (NACE 68) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 38.5 3.5. Real estate activities (NACE 68) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 92.1 3.5. Real estate activities (NACE 68) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 96.1 3.5. Real estate activities (NACE 68) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 65.3 3.5. Real estate activities (NACE 68) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 100.0 3.5. Real estate activities (NACE 68) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 20.8 3.5. Real estate activities (NACE 68) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 11.6 3.5. Real estate activities (NACE 68) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 48.3 3.5. Real estate activities (NACE 68) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 58.8 3.5. Real estate activities (NACE 68) 28 ICT safety: % of companies with a defined ICT safety policy Total 36.0 3.5. Real estate activities (NACE 68) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 33.8 3.5. Real estate activities (NACE 68) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 52.9 3.5. Real estate activities (NACE 68) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 79.6 3.5. Real estate activities (NACE 68) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 87.7 3.5. Real estate activities (NACE 68) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 86.1 3.5. Real estate activities (NACE 68) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 95.9 3.5. Real estate activities (NACE 68) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 100.0 3.5. Real estate activities (NACE 68) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 75.6 3.5. Real estate activities (NACE 68) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 73.4 3.5. Real estate activities (NACE 68) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 84.8 3.5. Real estate activities (NACE 68) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 100.0 3.5. Real estate activities (NACE 68) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 64.4 3.5. Real estate activities (NACE 68) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 62.0 3.5. Real estate activities (NACE 68) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 72.8 3.5. Real estate activities (NACE 68) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 100.0 3.5. Real estate activities (NACE 68) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 78.5 3.5. Real estate activities (NACE 68) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 79.5 3.5. Real estate activities (NACE 68) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 71.2 3.5. Real estate activities (NACE 68) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 79.5 3.5. Real estate activities (NACE 68) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 14.9 3.5. Real estate activities (NACE 68) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 15.6 3.5. Real estate activities (NACE 68) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 8.8 3.5. Real estate activities (NACE 68) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 20.5 3.5. Real estate activities (NACE 68) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 6.7 3.5. Real estate activities (NACE 68) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 5.0 3.5. Real estate activities (NACE 68) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 20.0 3.5. Real estate activities (NACE 68) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 0.0 3.5. Real estate activities (NACE 68) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 67.6 3.5. Real estate activities (NACE 68) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 67.1 3.5. Real estate activities (NACE 68) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 66.9 3.5. Real estate activities (NACE 68) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 100.0 3.5. Real estate activities (NACE 68) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 5.7 3.5. Real estate activities (NACE 68) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 4.9 3.5. Real estate activities (NACE 68) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 10.1 3.5. Real estate activities (NACE 68) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 24.9 3.5. Real estate activities (NACE 68) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 2.5 3.5. Real estate activities (NACE 68) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 2.0 3.5. Real estate activities (NACE 68) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 2.1 3.5. Real estate activities (NACE 68) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 24.9 3.5. Real estate activities (NACE 68) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 58.9 3.5. Real estate activities (NACE 68) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 59.4 3.5. Real estate activities (NACE 68) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 50.4 3.5. Real estate activities (NACE 68) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 68.3 3.5. Real estate activities (NACE 68) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 87.9 3.5. Real estate activities (NACE 68) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 88.7 3.5. Real estate activities (NACE 68) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 84.9 3.5. Real estate activities (NACE 68) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 66.1 3.5. Real estate activities (NACE 68) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 37.9 3.5. Real estate activities (NACE 68) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 37.8 3.5. Real estate activities (NACE 68) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 43.3 3.5. Real estate activities (NACE 68) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 22.6 3.5. Real estate activities (NACE 68) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 13.7 3.5. Real estate activities (NACE 68) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 14.9 3.5. Real estate activities (NACE 68) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 1.1 3.5. Real estate activities (NACE 68) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 15.8 3.5. Real estate activities (NACE 68) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 2.8 3.5. Real estate activities (NACE 68) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 2.8 3.5. Real estate activities (NACE 68) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 0.0 3.5. Real estate activities (NACE 68) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 15.8 3.5. Real estate activities (NACE 68) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 67.6 3.5. Real estate activities (NACE 68) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 66.7 3.5. Real estate activities (NACE 68) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 75.8 3.5. Real estate activities (NACE 68) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 77.4 3.5. Real estate activities (NACE 68) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 10,468.9 3.5. Real estate activities (NACE 68) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 4,075.9 3.5. Real estate activities (NACE 68) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 3,675.4 3.5. Real estate activities (NACE 68) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 2,717.6 3.5. Real estate activities (NACE 68) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 21,102.9 3.5. Real estate activities (NACE 68) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 2,689.3 3.5. Real estate activities (NACE 68) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 6,693.7 3.5. Real estate activities (NACE 68) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 11,719.8 3.5. Real estate activities (NACE 68) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 19,412.7 3.5. Real estate activities (NACE 68) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 4,864.8 3.5. Real estate activities (NACE 68) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 8,257.8 3.5. Real estate activities (NACE 68) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 6,290.1 3.5. Real estate activities (NACE 68) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 10,956.9 3.5. Real estate activities (NACE 68) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 1,863.4 3.5. Real estate activities (NACE 68) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 1,847.9 3.5. Real estate activities (NACE 68) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 7,245.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.1 % of companies that had computers Total 99.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.1 % of companies that had computers 10 to 49 99.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.1 % of companies that had computers 50 to 249 100.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.1 % of companies that had computers 250 and over 100.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.2 %of companies that had Local Area Network (LAN) Total 96.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 96.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 95.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.2 %of companies that had Local Area Network (LAN) 250 and over 98.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.3 % of companies that had a wireless Local Area Network Total 67.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.3 % of companies that had a wireless Local Area Network 10 to 49 65.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.3 % of companies that had a wireless Local Area Network 50 to 249 79.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.3 % of companies that had a wireless Local Area Network 250 and over 88.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.4 % of companies that had an Internet connection Total 99.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.4 % of companies that had an Internet connection 10 to 49 99.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.4 % of companies that had an Internet connection 50 to 249 99.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.4 % of companies that had an Internet connection 250 and over 100.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.5 % companies that had Mobile telephony Total 93.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.5 % companies that had Mobile telephony 10 to 49 91.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.5 % companies that had Mobile telephony 50 to 249 99.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 1.5 % companies that had Mobile telephony 250 and over 100.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 2.1 % Personnel that use computers for business purposes Total 92.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 2.1 % Personnel that use computers for business purposes 10 to 49 94.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 2.1 % Personnel that use computers for business purposes 50 to 249 90.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 2.1 % Personnel that use computers for business purposes 250 and over 93.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 89.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 91.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 86.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 89.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 36.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 30.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 38.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 40.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3 % of companies that used some type of open source software Total 87.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3 % of companies that used some type of open source software 10 to 49 87.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3 % of companies that used some type of open source software 50 to 249 90.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3 % of companies that used some type of open source software 250 and over 87.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 45.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 44.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 52.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 63.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 83.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 83.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 84.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 78.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 58.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 59.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 52.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 49.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 38.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 36.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 47.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 57.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 30.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 28.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 40.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 53.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 42.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 41.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 44.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 58.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 5.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 6.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 2.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 0.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 7.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 8.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 5.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 3.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.3 % of companies that do not use open source software due to market inertia Total 4.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 5.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 2.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.3 % of companies that do not use open source software due to market inertia 250 and over 0.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 4.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 4.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 5.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 0.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 6.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 7.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 2.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 0.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.6 % of companies that do not use open source software due to other reasons, Total 1.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 0.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 2.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 5.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.1 ICT experts: % of companies that hired ICT experts Total 38.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 32.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 73.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 87.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 34.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 29.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 58.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 77.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 58.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 52.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 72.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 88.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 80.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 80.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 81.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 80.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 20.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 17.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 33.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 58.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 4.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 3.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 8.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 10.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 34.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 28.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 62.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 75.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 58.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 64.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 31.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 19.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 48.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 43.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 70.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 70.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 45.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 48.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 23.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 23.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 24.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 21.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 39.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 56.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 52.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 54.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 45.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 36.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 27.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 23.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 45.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 61.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 56.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 59.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 43.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 33.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 24.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 20.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 40.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 55.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 50.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 52.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 41.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 24.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 24.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 21.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 43.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 54.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 48.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 51.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 37.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 24.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 33.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 28.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 56.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 66.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 59.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 64.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 35.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 28.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 100.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 100.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 97.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 97.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 96.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 99.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 73.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 75.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 60.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 68.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 51.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 46.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 73.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 87.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 6.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 4.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 10.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 31.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 76.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 72.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 95.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 97.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 65.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 62.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 83.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 91.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 70.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 65.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 94.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 95.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 26.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 22.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 42.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 43.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 0.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 0.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 0.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 1.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 18.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 19.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 14.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 6.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 25.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 25.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 24.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 15.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 23.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 23.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 25.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 24.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 29.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 28.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 32.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 52.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 64.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 59.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 90.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 94.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 55.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 50.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 82.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 92.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 54.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 49.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 81.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 87.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 74.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 71.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 92.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 97.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 11 % of companies that paid for advertising on the Internet Total 24.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 11 % of companies that paid for advertising on the Internet 10 to 49 24.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 11 % of companies that paid for advertising on the Internet 50 to 249 29.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 11 % of companies that paid for advertising on the Internet 250 and over 28.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 97.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 97.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 98.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 100.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 91.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 90.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 92.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 99.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 92.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 92.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 91.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 97.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 86.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 85.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 89.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 92.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 85.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 84.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 90.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 89.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 70.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 68.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 80.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 84.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 13 % of companies with an Internet connection and website/page(3) Total 83.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 13 % of companies with an Internet connection and website/page(3) 10 to 49 81.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 13 % of companies with an Internet connection and website/page(3) 50 to 249 90.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 13 % of companies with an Internet connection and website/page(3) 250 and over 98.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.1 Services available on the website Company introduction(4) Total 93.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.1 Services available on the website Company introduction(4) 10 to 49 93.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.1 Services available on the website Company introduction(4) 50 to 249 93.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.1 Services available on the website Company introduction(4) 250 and over 98.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 10.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 10.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 6.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 13.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 37.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 36.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 42.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 39.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 4.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 3.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 8.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 13.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.5 Services available on the website: Online tracking of orders (4) Total 8.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 8.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 6.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 13.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.6 Services available on the website: Website customisation for regular users(4) Total 8.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 6.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 14.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 18.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 46.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 42.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 64.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 70.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 75.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 72.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 86.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 93.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 32.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 26.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 58.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 80.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 29.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 26.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 39.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 49.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 82.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 81.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 88.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 87.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 33.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 33.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 34.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 54.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 98.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 98.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 98.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 98.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17 Social Media: % of companies that used Social Media (3) Total 46.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17 Social Media: % of companies that used Social Media (3) 10 to 49 41.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17 Social Media: % of companies that used Social Media (3) 50 to 249 68.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17 Social Media: % of companies that used Social Media (3) 250 and over 81.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 94.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 95.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 91.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 94.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 57.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 56.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 60.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 71.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 39.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 34.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 56.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 62.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 16.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 13.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 22.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 35.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 72.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 70.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 82.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 76.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 56.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 57.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 53.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 55.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 34.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 35.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 28.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 28.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 29.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 27.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 35.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 33.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 40.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 34.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 56.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 60.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 38.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 36.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 43.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 42.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 42.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 42.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 41.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 45.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 47.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 47.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 47.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 45.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 2.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 2.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 0.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 4.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 25.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 23.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 40.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 43.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 79.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 83.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 72.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 44.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 34.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 35.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 36.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 25.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 64.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 67.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 54.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 49.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 72.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 74.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 67.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 63.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 26.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 25.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 28.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 19.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 32.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 33.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 31.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 22.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 33.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 32.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 36.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 26.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 73.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 73.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 71.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 67.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 52.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 51.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 53.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 65.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 37.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 32.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 64.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 79.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 43.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 40.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 60.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 70.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 42.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 39.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 57.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 69.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 28.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 26.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 42.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 53.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 14.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 14.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 17.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 24.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 74.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 73.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 78.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 86.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 71.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 69.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 78.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 71.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 28 ICT safety: % of companies with a defined ICT safety policy Total 57.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 53.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 79.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 77.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 93.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 92.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 97.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 96.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 85.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 85.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 82.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 89.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 73.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 71.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 82.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 82.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 67.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 69.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 59.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 78.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 16.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 16.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 17.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 16.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 15.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 14.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 22.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 4.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 80.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 79.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 84.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 85.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 11.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 10.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 16.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 28.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 2.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 2.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 3.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 3.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 69.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 70.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 65.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 67.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 89.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 89.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 89.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 90.5 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 27.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 27.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 27.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 24.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 10.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 9.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 16.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 23.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 1.9 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 1.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 2.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 7.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 73.0 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 72.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 75.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 70.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 214,545.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 66,792.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 63,150.6 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 84,602.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 287,589.8 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 94,327.1 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 98,134.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 95,128.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 510,997.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 51,176.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 292,029.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 167,791.3 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 120,224.2 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 41,031.4 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 28,007.7 3.6. 3.6. Professional, scientific and technical activities (excluding veterinary medicine) (NACE 69-74) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 51,185.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.1 % of companies that had computers Total 98.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.1 % of companies that had computers 10 to 49 97.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.1 % of companies that had computers 50 to 249 99.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.1 % of companies that had computers 250 and over 99.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.2 %of companies that had Local Area Network (LAN) Total 65.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 58.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 86.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.2 %of companies that had Local Area Network (LAN) 250 and over 91.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.3 % of companies that had a wireless Local Area Network Total 48.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.3 % of companies that had a wireless Local Area Network 10 to 49 44.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.3 % of companies that had a wireless Local Area Network 50 to 249 61.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.3 % of companies that had a wireless Local Area Network 250 and over 65.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.4 % of companies that had an Internet connection Total 97.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.4 % of companies that had an Internet connection 10 to 49 96.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.4 % of companies that had an Internet connection 50 to 249 99.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.4 % of companies that had an Internet connection 250 and over 99.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.5 % companies that had Mobile telephony Total 97.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.5 % companies that had Mobile telephony 10 to 49 97.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.5 % companies that had Mobile telephony 50 to 249 98.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 1.5 % companies that had Mobile telephony 250 and over 98.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 2.1 % Personnel that use computers for business purposes Total 35.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 2.1 % Personnel that use computers for business purposes 10 to 49 33.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 2.1 % Personnel that use computers for business purposes 50 to 249 31.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 2.1 % Personnel that use computers for business purposes 250 and over 36.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 32.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 31.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 28.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 34.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 13.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 11.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 10.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 15.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3 % of companies that used some type of open source software Total 83.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3 % of companies that used some type of open source software 10 to 49 82.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3 % of companies that used some type of open source software 50 to 249 83.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3 % of companies that used some type of open source software 250 and over 85.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 37.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 38.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 35.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 42.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 78.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 78.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 77.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 82.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 63.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 65.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 58.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 58.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 24.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 23.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 28.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 38.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 16.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 14.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 18.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 35.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 33.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 31.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 39.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 35.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 8.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 8.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 7.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 3.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 6.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 6.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 9.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 6.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.3 % of companies that do not use open source software due to market inertia Total 6.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 6.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 7.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.3 % of companies that do not use open source software due to market inertia 250 and over 3.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 3.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 3.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 5.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 4.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 5.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 4.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 7.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 3.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.6 % of companies that do not use open source software due to other reasons, Total 2.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 2.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 0.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 1.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.1 ICT experts: % of companies that hired ICT experts Total 18.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 13.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 32.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 48.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 16.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 12.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 24.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 38.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 43.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 30.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 61.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 68.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 86.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 89.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 80.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 82.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 11.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 9.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 14.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 22.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 1.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 1.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 2.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 3.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 27.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 24.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 31.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 44.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 54.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 54.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 54.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 46.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 40.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 39.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 40.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 54.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 38.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 37.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 46.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 35.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 14.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 12.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 20.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 24.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 40.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 37.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 48.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 56.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 17.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 14.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 27.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 31.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 41.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 39.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 47.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 49.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 11.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 9.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 16.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 27.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 42.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 40.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 52.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 45.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 11.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 8.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 16.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 28.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 41.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 39.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 47.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 43.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 21.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 18.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 28.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 39.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 52.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 52.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 55.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 49.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 99.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 99.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 94.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 93.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 96.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 98.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 81.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 80.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 80.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 85.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 30.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 26.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 38.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 55.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 3.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 2.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 6.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 15.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 79.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 77.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 84.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 92.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 55.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 51.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 64.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 82.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 70.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 68.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 76.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 87.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 21.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 19.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 23.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 40.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 1.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 2.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 1.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 34.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 35.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 32.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 21.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 27.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 28.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 26.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 24.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 16.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 15.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 16.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 26.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 14.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 11.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 20.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 25.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 51.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 45.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 70.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 82.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 30.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 24.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 46.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 69.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 48.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 42.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 65.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 76.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 44.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 37.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 65.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 83.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 11 % of companies that paid for advertising on the Internet Total 30.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 11 % of companies that paid for advertising on the Internet 10 to 49 29.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 11 % of companies that paid for advertising on the Internet 50 to 249 31.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 11 % of companies that paid for advertising on the Internet 250 and over 31.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 88.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 85.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 96.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 98.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 75.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 71.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 86.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 93.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 75.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 70.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 87.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 94.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 67.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 62.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 78.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 91.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 74.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 70.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 81.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 95.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 64.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 60.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 75.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 91.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 13 % of companies with an Internet connection and website/page(3) Total 65.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 13 % of companies with an Internet connection and website/page(3) 10 to 49 60.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 13 % of companies with an Internet connection and website/page(3) 50 to 249 80.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 13 % of companies with an Internet connection and website/page(3) 250 and over 93.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.1 Services available on the website Company introduction(4) Total 87.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.1 Services available on the website Company introduction(4) 10 to 49 87.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.1 Services available on the website Company introduction(4) 50 to 249 88.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.1 Services available on the website Company introduction(4) 250 and over 92.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 12.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 13.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 11.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 10.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 38.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 42.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 29.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 28.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 10.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 12.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 5.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 8.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.5 Services available on the website: Online tracking of orders (4) Total 10.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 11.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 7.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 9.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.6 Services available on the website: Website customisation for regular users(4) Total 8.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 8.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 7.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 11.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 42.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 43.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 37.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 44.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 66.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 64.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 67.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 74.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 32.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 23.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 52.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 62.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 29.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 27.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 34.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 36.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 63.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 59.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 72.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 89.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 15.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 11.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 20.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 37.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 99.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 99.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 99.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 99.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17 Social Media: % of companies that used Social Media (3) Total 37.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17 Social Media: % of companies that used Social Media (3) 10 to 49 35.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17 Social Media: % of companies that used Social Media (3) 50 to 249 38.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17 Social Media: % of companies that used Social Media (3) 250 and over 53.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 94.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 95.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 90.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 95.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 42.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 39.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 52.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 56.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 43.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 42.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 45.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 44.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 6.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 3.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 15.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 13.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 72.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 73.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 71.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 71.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 51.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 50.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 55.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 56.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 29.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 28.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 30.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 33.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 24.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 21.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 30.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 32.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 28.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 25.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 32.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 54.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 26.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 24.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 28.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 42.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 37.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 36.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 40.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 45.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 48.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 49.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 46.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 42.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 4.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 3.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 6.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 1.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 10.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 7.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 16.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 33.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 72.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 75.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 68.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 70.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 25.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 18.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 30.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 42.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 57.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 55.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 57.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 66.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 57.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 52.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 62.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 64.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 28.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 24.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 33.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 31.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 34.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 36.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 29.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 36.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 20.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 13.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 29.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 26.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 61.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 52.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 75.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 70.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 55.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 60.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 44.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 56.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 21.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 17.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 30.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 56.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 25.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 20.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 36.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 50.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 24.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 20.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 33.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 48.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 18.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 14.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 26.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 42.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 10.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 10.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 10.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 22.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 65.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 60.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 77.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 79.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 69.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 72.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 59.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 69.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 28 ICT safety: % of companies with a defined ICT safety policy Total 28.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 25.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 35.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 49.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 92.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 93.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 87.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 98.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 83.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 82.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 79.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 92.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 62.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 61.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 59.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 83.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 65.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 63.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 67.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 75.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 18.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 20.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 14.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 12.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 16.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 16.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 18.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 12.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 69.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 68.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 75.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 73.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 7.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 5.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 9.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 23.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 1.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 1.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 2.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 5.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 66.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 66.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 61.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 77.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 90.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 90.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 90.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 89.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 31.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 32.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 33.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 19.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 8.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 6.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 9.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 21.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 1.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 1.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 1.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 5.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 56.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 54.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 63.1 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 68.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 61,146.4 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 12,384.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 13,187.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 35,573.9 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 106,539.8 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 18,148.3 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 26,624.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 61,767.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 132,690.0 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 14,046.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 47,220.6 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 71,422.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 57,656.5 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 4,053.7 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 16,335.2 3.7. Administrative office activities and auxiliary services (incl. travel agencies) (NACE 77-82) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 37,267.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.1 % of companies that had computers Total 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.1 % of companies that had computers 10 to 49 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.1 % of companies that had computers 50 to 249 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.1 % of companies that had computers 250 and over 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.2 %of companies that had Local Area Network (LAN) Total 98.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.2 %of companies that had Local Area Network (LAN) 10 to 49 97.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.2 %of companies that had Local Area Network (LAN) 50 to 249 99.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.2 %of companies that had Local Area Network (LAN) 250 and over 99.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.3 % of companies that had a wireless Local Area Network Total 86.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.3 % of companies that had a wireless Local Area Network 10 to 49 85.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.3 % of companies that had a wireless Local Area Network 50 to 249 91.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.3 % of companies that had a wireless Local Area Network 250 and over 91.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.4 % of companies that had an Internet connection Total 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.4 % of companies that had an Internet connection 10 to 49 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.4 % of companies that had an Internet connection 50 to 249 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.4 % of companies that had an Internet connection 250 and over 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.5 % companies that had Mobile telephony Total 99.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.5 % companies that had Mobile telephony 10 to 49 99.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.5 % companies that had Mobile telephony 50 to 249 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 1.5 % companies that had Mobile telephony 250 and over 99.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.1 % Personnel that use computers for business purposes Total 97.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.1 % Personnel that use computers for business purposes 10 to 49 97.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.1 % Personnel that use computers for business purposes 50 to 249 96.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.1 % Personnel that use computers for business purposes 250 and over 98.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.2 % Personnel that use computers connected to the Internet for business purposes, Total 95.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.2 % Personnel that use computers connected to the Internet for business purposes, 10 to 49 96.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.2 % Personnel that use computers connected to the Internet for business purposes, 50 to 249 93.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.2 % Personnel that use computers connected to the Internet for business purposes, 250 and over 95.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) Total 58.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 10 to 49 50.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 50 to 249 53.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 2.3 % of personnel provided with a portable device allowing a mobile Internet connection for business use (1) 250 and over 63.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3 % of companies that used some type of open source software Total 91.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3 % of companies that used some type of open source software 10 to 49 92.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3 % of companies that used some type of open source software 50 to 249 87.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3 % of companies that used some type of open source software 250 and over 92.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) Total 61.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 10 to 49 58.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 50 to 249 69.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.1 % of companies that used open source software by typology: Operative systems (for instance Linux...) 250 and over 82.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) Total 86.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 10 to 49 86.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 50 to 249 86.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.2 % of companies that used open source software by typology: Internet browsers (for instance Mozilla Firefox, Chromium, Konqueror...) 250 and over 86.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) Total 62.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 10 to 49 62.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 50 to 249 60.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.3 % of companies that used open source software by typology: Computer applications (for instance Open Office...) 250 and over 63.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) Total 61.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 10 to 49 60.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 50 to 249 63.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.4 % of companies that used open source software by typology: Website/Internet servers (for instance Apache, Tomcat, Cherokee...) 250 and over 80.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) Total 55.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 10 to 49 54.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 50 to 249 60.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.5 % of companies that used open source software by typology: Open source applications for the automatic processing of ERP or CRM type information (for instance Open ERP, Joomia, Ruby on Rails, MySQL...) 250 and over 66.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) Total 60.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 10 to 49 58.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 50 to 249 64.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 3.6 % of companies that used open source software by typology: Other, as security software (for instance Open SSL, SSH), learning platforms (for instance Moodle...), e-mail servers (for instance Send Mail, Postfix...) 250 and over 70.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, Total 0.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 10 to 49 0.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 50 to 249 1.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.1 % of companies that do not use open source software due to the lack of awareness of solutions and lack of references on free software products, 250 and over 0.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) Total 3.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 10 to 49 3.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 50 to 249 2.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.2 % of companies that do not use open source software due to the problems that migration could involve (for instance interoperability problems with other products already implemented) 250 and over 3.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.3 % of companies that do not use open source software due to market inertia Total 3.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.3 % of companies that do not use open source software due to market inertia 10 to 49 4.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.3 % of companies that do not use open source software due to market inertia 50 to 249 0.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.3 % of companies that do not use open source software due to market inertia 250 and over 0.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, Total 1.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 10 to 49 1.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 50 to 249 1.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.4 % of companies that do not use open source software due to the understanding of lack of quality of this type of solutions, 250 and over 2.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software Total 1.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 10 to 49 1.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 50 to 249 1.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.5 % of companies that do not use open source software due to the awareness of the same by public organisations or lack of support towards companies for the adoption of free software 250 and over 2.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.6 % of companies that do not use open source software due to other reasons, Total 2.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.6 % of companies that do not use open source software due to other reasons, 10 to 49 1.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.6 % of companies that do not use open source software due to other reasons, 50 to 249 7.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 4.6 % of companies that do not use open source software due to other reasons, 250 and over 2.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.1 ICT experts: % of companies that hired ICT experts Total 78.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.1 ICT experts: % of companies that hired ICT experts 10 to 49 75.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.1 ICT experts: % of companies that hired ICT experts 50 to 249 86.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.1 ICT experts: % of companies that hired ICT experts 250 and over 93.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.2 ICT experts: % of companies that provided ICT training activities to their employees Total 63.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 10 to 49 58.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 50 to 249 81.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.2 ICT experts: % of companies that provided ICT training activities to their employees 250 and over 78.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) Total 90.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 10 to 49 90.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 50 to 249 90.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.3 ICT experts: % of companies that provided ICT training activities to their ICT expert personnel (2) 250 and over 97.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) Total 70.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 10 to 49 66.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 50 to 249 79.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.4 ICT experts: % of companies that provided ICT training activities to other personnel employed in the company (2) 250 and over 80.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts Total 49.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 10 to 49 45.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 50 to 249 61.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.5 ICT experts: % of companies that hired or tried to hire ICT experts 250 and over 67.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy Total 16.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 10 to 49 15.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 50 to 249 22.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 5.6 ICT experts: % of companies that faced any difficulty when covering an ICT expert vacancy 250 and over 10.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, Total 82.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 10 to 49 81.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 50 to 249 86.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.1 % of companies whose ICT infrastructure maintenance was mainly carried out by their own employees, 250 and over 83.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, Total 13.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 10 to 49 14.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 50 to 249 10.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.2 % of companies whose ICT infrastructure maintenance was mainly carried out by external suppliers, 250 and over 11.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.3 % of companies whose office software support was mainly carried out by their own employees Total 81.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.3 % of companies whose office software support was mainly carried out by their own employees 10 to 49 80.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.3 % of companies whose office software support was mainly carried out by their own employees 50 to 249 84.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.3 % of companies whose office software support was mainly carried out by their own employees 250 and over 83.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.4 % of companies whose office software support was mainly carried out by external suppliers, Total 12.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 10 to 49 13.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 50 to 249 11.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.4 % of companies whose office software support was mainly carried out by external suppliers, 250 and over 10.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, Total 54.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 52.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 62.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.5 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 64.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, Total 29.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 29.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 31.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.6 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 27.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, Total 63.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 10 to 49 62.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 50 to 249 69.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.7 % of companies whose company system development/management software was mainly carried out by their own employees, 250 and over 69.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, Total 26.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 10 to 49 26.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 50 to 249 26.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.8 % of companies whose company system development/management software was mainly carried out by external suppliers, 250 and over 23.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.9 % of companies whose web solution development was mainly carried out by their own employees, Total 66.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 10 to 49 66.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 50 to 249 62.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.9 % of companies whose web solution development was mainly carried out by their own employees, 250 and over 67.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , Total 23.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 10 to 49 23.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 50 to 249 27.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.10 % of companies whose web solution development was mainly carried out by external suppliers , 250 and over 13.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.11 % of companies whose web solution support was mainly carried out by their own employees, Total 65.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 10 to 49 65.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 50 to 249 63.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.11 % of companies whose web solution support was mainly carried out by their own employees, 250 and over 67.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, Total 23.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 10 to 49 22.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 50 to 249 27.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.12 % of companies whose web solution support was mainly carried out by external suppliers, 250 and over 15.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, Total 66.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 10 to 49 64.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 50 to 249 73.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.13 % of companies whose data security and protection was mainly carried out by their own employees, 250 and over 79.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, Total 26.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 10 to 49 27.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 50 to 249 24.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6.14 % of companies whose data security and protection was mainly carried out by external suppliers, 250 and over 13.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) Total 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 10 to 49 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 50 to 249 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 6 7.1 % of companies with Internet access by type of connection: Broadband (fixed or mobile) (3) 250 and over 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) Total 98.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 10 to 49 98.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 50 to 249 99.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.2 % of companies with Internet access by type of connection: Fixed Broadband connection (3) 250 and over 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): Total 70.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 10 to 49 71.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 50 to 249 64.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.3 % of companies with Internet access by type of connection: Fixed Broadband connection: DSL (ADSL,SDSL,...) (3): 250 and over 79.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) Total 64.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 10 to 49 60.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 50 to 249 77.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.4 % of companies with Internet access by type of connection: Fixed Broadband connection: Wire network and fibre optic (FTTH) (3) 250 and over 87.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): Total 12.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 10 to 49 10.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 50 to 249 13.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.5 % of companies with Internet access by type of connection: Fixed Broadband connection: Other fixed connections (PLC, leased line, satellite, ...) (3): 250 and over 40.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) Total 96.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 10 to 49 95.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 50 to 249 98.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.6 % of companies with Internet access by type of connection: Broadband mobile telephony (3) 250 and over 99.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) Total 86.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 10 to 49 85.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 50 to 249 92.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.7 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Through a laptop computer (tablet, netbook, notebook, laptop, ultra mobile PC) with access to mobile telephony networks (3G or 4G) (3) 250 and over 94.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): Total 91.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 10 to 49 91.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 50 to 249 94.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.8 % of companies with Internet access by type of connection: Mobile telephone Broadband connection: Using other mobile devices with 3G or 4G technology (smartphone, PDA phone, ...) (3): 250 and over 95.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): Total 42.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 10 to 49 42.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 50 to 249 40.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7.9 % of companies with Internet access by type of connection: Other mobile connections (analogue networks, GSM, GPRS, EDGE...) (3): 250 and over 50.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) Total 0.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 10 to 49 0.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 50 to 249 0.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7 2 % of companies whose maximum download speed subscribed was: Below 2 Mb/seg (3) 250 and over 0.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) Total 12.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 10 to 49 13.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 50 to 249 6.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 7 2 % of companies whose maximum download speed subscribed was: Greater or equal to 2 Mb/sec. and lower than 10 Mb/sec (3) 250 and over 6.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) Total 19.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 10 to 49 20.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 50 to 249 17.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8.3 % of companies whose maximum download speed subscribed was: Greater or equal to 10 Mb/sec. and lower than 30 Mb/sec (3) 250 and over 14.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total 28.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 10 to 49 29.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 50 to 249 23.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8.4 % of companies whose maximum download speed subscribed to was: Greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) 250 and over 28.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) Total 39.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 10 to 49 35.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 50 to 249 51.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 8.5 % of companies whose maximum download speed subscribed to was: 100 Mb/sec or more (3) 250 and over 50.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) Total 90.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 10 to 49 89.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 50 to 249 93.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9. 13 % of companies that provided their employees with portable devices that allow a mobile Internet connection for business use (1) 250 and over 95.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) Total 84.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 10 to 49 82.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 50 to 249 91.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.1 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Laptop computer (tablet, netbook, notebook, laptop, Ultra mobile PC) (1) 250 and over 94.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): Total 83.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 10 to 49 80.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 50 to 249 90.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 9.2 % of companies that provided the following type of portable device that allow Internet mobile connection for business use: Other portable devices (smartphone, PDA phone, ...) (1): 250 and over 94.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail Total 94.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 10 to 49 93.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 50 to 249 97.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 10 % of companies that provided their employees with remote access to corporate applications, files or e-mail 250 and over 95.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11 % of companies that paid for advertising on the Internet Total 36.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11 % of companies that paid for advertising on the Internet 10 to 49 35.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11 % of companies that paid for advertising on the Internet 50 to 249 41.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 11 % of companies that paid for advertising on the Internet 250 and over 40.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12 % of companies that, in 2014, interacted online with the Public Administration (3) Total 96.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 10 to 49 95.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 50 to 249 98.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12 % of companies that, in 2014, interacted online with the Public Administration (3) 250 and over 100.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) Total 90.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 10 to 49 89.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 50 to 249 92.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.1 Reasons for interacting with the Public Administration: Obtaining information(3) 250 and over 96.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) Total 90.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 10 to 49 89.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 50 to 249 91.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.2 Reasons for interacting with the Public Administration: To acquire forms (3) 250 and over 98.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) Total 84.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 10 to 49 82.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 50 to 249 87.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.3 Reasons for interacting with the Public Administration: Return completed forms (3) 250 and over 97.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) Total 90.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 10 to 49 89.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 50 to 249 93.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.4 Reasons for interacting with the Public Administration: Online electronic tax return without need of any additional paper procedure (3) 250 and over 94.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) Total 77.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 10 to 49 76.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 50 to 249 80.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 12.5 Reasons for interacting with the Public Administration: Statement of contributions to Social Security without need of any additional paper procedure (3) 250 and over 91.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 13 % of companies with an Internet connection and website/page(3) Total 95.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 13 % of companies with an Internet connection and website/page(3) 10 to 49 95.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 13 % of companies with an Internet connection and website/page(3) 50 to 249 94.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 13 % of companies with an Internet connection and website/page(3) 250 and over 97.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.1 Services available on the website Company introduction(4) Total 96.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.1 Services available on the website Company introduction(4) 10 to 49 95.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.1 Services available on the website Company introduction(4) 50 to 249 98.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.1 Services available on the website Company introduction(4) 250 and over 98.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.2 Services available on the website: Execution of online bookings or orders (4) Total 15.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.2 Services available on the website: Execution of online bookings or orders (4) 10 to 49 14.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.2 Services available on the website: Execution of online bookings or orders (4) 50 to 249 19.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.2 Services available on the website: Execution of online bookings or orders (4) 250 and over 27.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.3 Services available on the website: Access to product catalogues or price lists(4) Total 56.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.3 Services available on the website: Access to product catalogues or price lists(4) 10 to 49 57.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.3 Services available on the website: Access to product catalogues or price lists(4) 50 to 249 52.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.3 Services available on the website: Access to product catalogues or price lists(4) 250 and over 50.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.4 Services available on the website: Possibility of customers customising or designing products(4) Total 10.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 10 to 49 9.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 50 to 249 12.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.4 Services available on the website: Possibility of customers customising or designing products(4) 250 and over 18.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.5 Services available on the website: Online tracking of orders (4) Total 10.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.5 Services available on the website: Online tracking of orders (4) 10 to 49 9.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.5 Services available on the website: Online tracking of orders (4) 50 to 249 10.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.5 Services available on the website: Online tracking of orders (4) 250 and over 23.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.6 Services available on the website: Website customisation for regular users(4) Total 11.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.6 Services available on the website: Website customisation for regular users(4) 10 to 49 10.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.6 Services available on the website: Website customisation for regular users(4) 50 to 249 15.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.6 Services available on the website: Website customisation for regular users(4) 250 and over 23.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) Total 56.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 10 to 49 51.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 50 to 249 73.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.7 Services available on the website: Links or references to corporate profiles in social media (4) 250 and over 71.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) Total 78.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 10 to 49 74.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 50 to 249 89.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.8 Services available on the website: Privacy policy statement or certification related to website security(4) 250 and over 87.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) Total 46.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 10 to 49 38.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 50 to 249 73.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.9 Services available on the website: Posting vacancies or receiving online job applications(4) 250 and over 71.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) Total 40.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 10 to 49 41.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 50 to 249 35.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 14.10 Services available on the website: Possibility of electronic deliver of claim forms (4) 250 and over 40.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15 % of companies which used a digital signature in correspondence sent by the company (3) Total 77.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15 % of companies which used a digital signature in correspondence sent by the company (3) 10 to 49 74.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15 % of companies which used a digital signature in correspondence sent by the company (3) 50 to 249 86.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 15 % of companies which used a digital signature in correspondence sent by the company (3) 250 and over 94.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) Total 41.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 10 to 49 39.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 50 to 249 40.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.1 % of companies that use digital signature for: Customer and/or supplier relations (5) 250 and over 77.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) Total 98.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 10 to 49 97.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 50 to 249 99.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 16.2 % of companies which used a digital signature for: Dealing with Public Administrations (5) 250 and over 96.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17 Social Media: % of companies that used Social Media (3) Total 66.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17 Social Media: % of companies that used Social Media (3) 10 to 49 63.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17 Social Media: % of companies that used Social Media (3) 50 to 249 74.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17 Social Media: % of companies that used Social Media (3) 250 and over 80.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): Total 96.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 10 to 49 96.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 50 to 249 97.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.1 Social Media: % of companies that used Social Networks (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9): 250 and over 97.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): Total 57.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 10 to 49 52.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 50 to 249 69.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.2 Social Media: % of companies that used company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9): 250 and over 81.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): Total 50.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 10 to 49 46.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 50 to 249 57.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.3 Social Media: % of companies that used Websites that share multimedia content (Youtube, Flickr, Picassa, SlideShare, Instagram,...) (9): 250 and over 69.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) Total 20.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 10 to 49 14.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 50 to 249 32.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 17.4 Social Media: % of companies that used tools for sharing knowledge, based on Wiki (website whose pages can be edited by multiple volunteers via web browser) (9) 250 and over 44.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): Total 74.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 10 to 49 71.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 50 to 249 79.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.1 Social Media: % of companies that used Social Media to develop the company's image or market products (advertising, release of products,...) (9): 250 and over 89.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): Total 53.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 10 to 49 52.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 50 to 249 53.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.2 Social Media: % of companies that used Social Media to receive or send the opinion of customers, critiques, reviews, questions... (9): 250 and over 63.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) Total 41.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 10 to 49 40.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 50 to 249 43.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.3 Social Media: % of companies that used Social Media to involve their clients in the development and innovation of goods ans services (9) 250 and over 47.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): Total 40.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 10 to 49 40.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 50 to 249 40.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.4 Social Media: % of companies that used Social Media to collaborate with commercial partners or other organisations (for instance, public authorities, NGOs,...) (9): 250 and over 48.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.5 Social Media: % of companies that used Social Media to select personnel (9), Total 54.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 10 to 49 49.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 50 to 249 68.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.5 Social Media: % of companies that used Social Media to select personnel (9), 250 and over 73.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) Total 44.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 10 to 49 43.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 50 to 249 45.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 18.6 Social Media: % of companies that used Social Media to exchange opinions and knowledge within the company (9) 250 and over 65.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) Total 41.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 10 to 49 39.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 50 to 249 44.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 19 Social Media: % of companies that think that social media is very useful for the generation or development of their business (9) 250 and over 60.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) Total 47.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 10 to 49 46.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 50 to 249 51.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 20 Social Media: % of companies that think that social media is slightly useful for the generation or development of their business (9) 250 and over 36.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) Total 6.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 10 to 49 8.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 50 to 249 2.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 21 Social Media: % of companies that think that social media are not useful at all for the generation or development of their business (9) 250 and over 2.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) Total 50.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 10 to 49 51.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 50 to 249 47.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22 Cloud Computing: % of companies that purchased any Cloud Computing service used via Internet (3) 250 and over 55.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) Total 73.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 10 to 49 74.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 50 to 249 69.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.1 Cloud Computing: % of companies that purchased e-mail services (6) 250 and over 67.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) Total 32.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 10 to 49 30.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 50 to 249 36.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.2 Cloud Computing: % of companies that purchased Software Office services (6) 250 and over 49.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) Total 67.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 10 to 49 68.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 50 to 249 63.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.3 Cloud Computing: % of companies that bought data base server services of the company (6) 250 and over 73.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.4 Cloud Computing: % of companies that purchased file storage (6) Total 64.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.4 Cloud Computing: % of companies that purchased file storage (6) 10 to 49 66.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.4 Cloud Computing: % of companies that purchased file storage (6) 50 to 249 59.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.4 Cloud Computing: % of companies that purchased file storage (6) 250 and over 63.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) Total 17.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 10 to 49 16.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 50 to 249 20.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.5 Cloud Computing: % of companies that purchased financial or accounting software applications (6) 250 and over 36.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) Total 34.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 10 to 49 34.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 50 to 249 32.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.6 Cloud Computing: % of companies that purchased software application to treat client information (6) 250 and over 40.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) Total 38.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 10 to 49 37.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 50 to 249 40.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 22.7 Cloud Computing: % of companies that purchased computer ability the software of the company itself de (6) 250 and over 53.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers Total 69.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 10 to 49 69.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 50 to 249 67.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.1 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Shared services supplier servers 250 and over 76.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company Total 55.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 10 to 49 53.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 50 to 249 61.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 23.2 Cloud Computing: % of companies that purchased any Cloud Computing service delivered from (6): Service supplier services saved exclusively for the company 250 and over 65.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company Total 63.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 10 to 49 59.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 50 to 249 74.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 24. Integration of information within the company: % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company 250 and over 81.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) Total 66.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 10 to 49 64.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 50 to 249 74.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25. Integration of information within the company: % of companies that had some type of computer application for managing client information (CRM tools) 250 and over 79.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers Total 66.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 10 to 49 63.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 50 to 249 72.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25.1 Integration of information among the company: % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers 250 and over 79.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes Total 56.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 10 to 49 53.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 50 to 249 66.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 25.2 Integration of information among the company: % of companies that had CRM tools for: Analysing the client information available for commercial and marketing purposes 250 and over 70.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 26. % of companies that share electronically information about the supply chain with their suppliers or clients Total 27.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 10 to 49 27.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 50 to 249 26.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 26. % of companies that share electronically information about the supply chain with their suppliers or clients 250 and over 38.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 27.1 % of companies that share electronically information about the supply chain via websites (10) Total 71.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 27.1 % of companies that share electronically information about the supply chain via websites (10) 10 to 49 68.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 27.1 % of companies that share electronically information about the supply chain via websites (10) 50 to 249 78.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 27.1 % of companies that share electronically information about the supply chain via websites (10) 250 and over 84.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) Total 65.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 10 to 49 61.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 50 to 249 77.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 27.2 % of companies that share electronically information about the supply chain via electronic data exchange (10) 250 and over 83.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 28 ICT safety: % of companies with a defined ICT safety policy Total 70.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 28 ICT safety: % of companies with a defined ICT safety policy 10 to 49 66.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 28 ICT safety: % of companies with a defined ICT safety policy 50 to 249 82.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 28 ICT safety: % of companies with a defined ICT safety policy 250 and over 92.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) Total 93.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 10 to 49 92.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 50 to 249 95.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29.1 ICT safety: % of companies that have dealt with risks in their policy on data destruction or corruption due to an unexpected attack or incident (7) 250 and over 97.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) Total 88.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 10 to 49 87.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 50 to 249 88.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29.2 ICT safety: % of companies that have dealt with risks in their policy on confidential data disclosure due to intrusion, phishing, pharming or by accident (7) 250 and over 88.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) Total 78.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 10 to 49 75.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 50 to 249 86.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 29.3 ICT safety: % of companies that have dealt with risks in their policy on the lack of availability of ICT services due to external attacks (7) 250 and over 86.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) Total 70.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 10 to 49 71.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 50 to 249 67.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.1 ICT safety: % of companies that revised their safety policy in the last 12 months (7) 250 and over 73.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), Total 19.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 10 to 49 19.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 50 to 249 19.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.2 ICT safety: % of companies that revised their safety policy over 12 months ago and less than 24 months ago (7), 250 and over 16.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) Total 10.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 10 to 49 9.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 50 to 249 13.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 30.3 ICT safety: % of companies that revised their safety policy over 24 months ago (7) 250 and over 9.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) Total 87.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 10 to 49 88.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 50 to 249 85.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31 Invoicing: % of companies that sent paper receipts to other companies or to public administrations (8) 250 and over 88.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) Total 22.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 10 to 49 19.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 50 to 249 26.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.1 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations (8) 250 and over 54.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) Total 6.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 10 to 49 6.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 50 to 249 6.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.2 Invoicing: % of companies that sent electronic invoices that allow their electronic processing (for instance EDI, UBL, XML.) to other companies or public administrations in a percentage under or equal to 50% of the total of sent invoices (8) 250 and over 11.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) Total 77.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 10 to 49 78.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 50 to 249 73.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.3 Invoicing: %% of companies that sent electronic invoices that do not allow their automatic computer processing (for instance PDF, scanned) to other companies or public administrations (8) 250 and over 75.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 79.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 79.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 75.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.4 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 90.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) Total 16.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 10 to 49 16.5 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 50 to 249 15.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 31.5 Invoicing: % of companies that sent paper invoices to other companies or to public administrations (8) 250 and over 10.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) Total 20.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 10 to 49 19.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 50 to 249 19.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 32.1 Invoicing: % of companies that sent electronic receipts that allow their automatic processing (for instance EDI, UBL, XML) 250 and over 37.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) Total 2.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 10 to 49 2.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 50 to 249 2.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 32.2 Invoicing: % of companies that received electronic invoices that allow their automatic computer processing (for instance EDI, UBL, XML.) in a percentage under or equal to 50% of the total of received invoices (8) 250 and over 11.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) Total 85.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 10 to 49 86.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 50 to 249 83.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 32.3 Invoicing: % of companies that received electronic invoices that did not allow its automatic computer processing (for instance, PDF, scanned paper invoices) 250 and over 74.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 Total 1,423,400.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 10 to 49 319,544.7 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 50 to 249 239,092.6 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies goods in 2014 250 and over 864,762.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 Total 919,723.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 10 to 49 29,123.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 50 to 249 288,342.0 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.2 Expenditure on ICT (thousands of euros): Total expenditure on software, standard or customised, in 2014 250 and over 602,258.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 Total 1,476,135.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 10 to 49 110,973.4 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 50 to 249 553,633.3 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.3 Expenditure on ICT (thousands of euros): Total expenditure on queries regarding information technologies, telecommunication services or other ICT services, in 2014 250 and over 811,529.2 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 Total 339,383.8 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 10 to 49 18,380.9 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 50 to 249 160,334.1 4. ICT Sector (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951) 33.4 Expenditure on ICT (thousands of euros): Other expenditure on ICT in 2014 250 and over 160,668.8