Main variables	Total
B.1 % of enterprises that have computers	74.45
B.1.1 % Staff that use computers for corporate purposes	63.06
B.2 % of enterprises that use some type of open source software	61.51
B.2.A % of enterprises that use open source software by type: Operating systems	26.53
B.2.B % of enterprises that use open source software by type: Internet Browsers	57.56
B.2.C % of enterprises that use open source software by type: Office automation applications	44.64
B.2.D % of enterprises that use open source software by type: Web/Internet servers	12.73
B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications	6.67
B.2.F % of enterprises that use open source software by type: Big Data analysis software	20.08
B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13)	11.50
B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13)	6.67
B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13)	6.52
B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13)	5.42
B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13)	8.28
B.3.F % of enterprises with limits on open source use based on reason: Other (13)	7.72
C.1 ICT specialists: % of enterprises that hired ICT specialists	4.51
C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees	3.12
C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2)	41.95
C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2)	74.07
C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists	2.00
C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy	0.42
C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees	20.16
C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers	26.27
C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees	25.97
C.5.B.2 % of enterprises whose office software support was mainly provided by external providers	19.78
C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees	8.13
C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers	14.69
C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff	8.45
C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees	15.24
C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees	7.24
C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers	13.90
C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees	6.77
C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers	14.15
C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff	14.61
C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers	24.53
D.1 % of enterprises with an Internet connection	70.71
D.1.1 % Staff that use computers connected to the Internet for corporate purposes	59.11
D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1)	98.24
D.2 % of enterprises with a Internet access connection: landline broadband (1)	86.01
D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3)	69.52
D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3)	25.45
D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3)	1.24
D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3)	2.44
D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3)	32.32
D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3)	24.67
D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3)	15.44
D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3)	11.16
D.4.A % of enterprises with a Internet access connection: mobile broadband (1)	69.90
D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3)	47.18
D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3)	54.86
D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3)	16.59
D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use	31.42
D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3)	61.36
D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3)	33.38
D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3)	29.82
D.7 % of enterprises with Internet connection and website/web page (3)	31.47
D.7.1.A Web Services: Company Presentation (4)	77.94
D.7.1.B Web Services: Receiving orders or bookings online (4)	15.61
D.7.1.C Web Services: Access to product catalogs or price lists (4)	44.66
D.7.1.D Web Services: Possibility of customizing or designing products by customers (4)	5.48
D.7.1.E Web Services: Online order tracking (4)	8.23
D.7.1.F Web Services: Website customization for regular users (4)	6.34
D.7.1.G Web Services: Links or references to the companys profiles on social media (4)	39.53
D.7.1.H Web Services: Privacy policy statement or certification related to website security (4)	56.39
D.7.1.I Web Services: Job advertisements or receipt of job applications online (4)	6.26
D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4)	23.37
D.8 % of enterprises that used the internet to interact with the Public Administration (3)	69.35
D.8.A Reasons for interacting with the Public Administration: To obtain information (3)	58.32
D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3)	55.08
D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3)	42.51
D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3)	51.07
D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3)	33.53
D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3)	35.98
D.10 % of enterprises that pay to advertise on the Internet (3)	11.85
D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3)	10.45
D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12)	72.49
D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12)	31.59
D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12)	33.64
D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12)	53.17
D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3)	44.22
D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5)	17.51
D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5)	98.10
E.1 Social Media: % of enterprises that use Social Media (3)	30.35
E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9)	93.29
E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9)	23.77
E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...)  (9)	31.61
E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9)	6.04
E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9)	43.72
E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9)	44.91
E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9)	5.03
F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3)	7.24
F.2.A Cloud Computing: % of enterprises that purchase email services (6)	63.12
F.2.B Cloud Computing: % of enterprises that purchase office automation software(6)	30.94
F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6)	58.13
F.2.D Cloud Computing: % of enterprises that purchase file storage (6)	66.26
F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6)	23.02
F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6)	28.21
F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6)	20.42
F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6)	78.34
F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6)	32.83
G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools)	8.46
G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients	7.27
G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes	5.09
H.1 % of enterprises that analyzed Big Data	2.74
H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11)	12.08
H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11)	63.66
H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11)	59.98
H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11)	18.22
H.2.A % of enterprises that performed Big Data analysis with their own employees (11)	81.47
H.2.A % of enterprises that performed Big Data analysis with their external providers (11)	27.25
I.1 ICT Security: % of enterprises with internal security systems	47.62
I.1.A ICT Security: % of enterprises that apply strong password authentication (7)	92.63
I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7)	44.06
I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7)	8.22
I.1.D ICT Security: % of enterprises that use external data backup (7)	43.08
I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7)	24.08
J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations	58.09
J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8)	7.50
J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1)	1.64
J.2.B  Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1)	51.32
J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1)	82.56
J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1)	46.45
J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML)	6.64
J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received	1.30
J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices)	39.60
K.1 E-commerce sales: % of enterprises that have made e-commerce sales	4.20
K.2 E-commerce sales: % of enterprises that have made e-commerce purchases	16.63