Socioeconomic characteristics	Type of service	Total
Total Persons	Total persons who have used the Internet to interact with the Administration in the last 3 months	7,914,080
Total Persons	Income statement	24.9
Total Persons	Jobs offered by employment offices	14.4
Total Persons	Social benefits (child assistance, grants, unemployment benefits,...)	15.6
Total Persons	Personal documents (driving licence, passport,...)	14.0
Total Persons	Certificates (including those of the Civil Register): requests and deliveries	12.0
Total Persons	Enrolment in university or other type of studies	16.1
Total Persons	Registration	4.2
Total Persons	Police statements/reports	1.6
Total Persons	Health related services	14.8
Total Persons	Public libraries access	13.2
Total Persons	DK/ DA	0.0
Finished studies: Illiterates	Total persons who have used the Internet to interact with the Administration in the last 3 months	0
Finished studies: Illiterates	Income statement	..
Finished studies: Illiterates	Jobs offered by employment offices	..
Finished studies: Illiterates	Social benefits (child assistance, grants, unemployment benefits,...)	..
Finished studies: Illiterates	Personal documents (driving licence, passport,...)	..
Finished studies: Illiterates	Certificates (including those of the Civil Register): requests and deliveries	..
Finished studies: Illiterates	Enrolment in university or other type of studies	..
Finished studies: Illiterates	Registration	..
Finished studies: Illiterates	Police statements/reports	..
Finished studies: Illiterates	Health related services	..
Finished studies: Illiterates	Public libraries access	..
Finished studies: Illiterates	DK/ DA	..
Finished studies: Primary education	Total persons who have used the Internet to interact with the Administration in the last 3 months	193,541
Finished studies: Primary education	Income statement	28.9
Finished studies: Primary education	Jobs offered by employment offices	16.6
Finished studies: Primary education	Social benefits (child assistance, grants, unemployment benefits,...)	17.0
Finished studies: Primary education	Personal documents (driving licence, passport,...)	5.4
Finished studies: Primary education	Certificates (including those of the Civil Register): requests and deliveries	7.4
Finished studies: Primary education	Enrolment in university or other type of studies	3.2
Finished studies: Primary education	Registration	0.4
Finished studies: Primary education	Police statements/reports	0.0
Finished studies: Primary education	Health related services	10.7
Finished studies: Primary education	Public libraries access	10.1
Finished studies: Primary education	DK/ DA	0.0
Finished studies: First stage of secondary education	Total persons who have used the Internet to interact with the Administration in the last 3 months	806,129
Finished studies: First stage of secondary education	Income statement	18.9
Finished studies: First stage of secondary education	Jobs offered by employment offices	14.3
Finished studies: First stage of secondary education	Social benefits (child assistance, grants, unemployment benefits,...)	16.9
Finished studies: First stage of secondary education	Personal documents (driving licence, passport,...)	15.1
Finished studies: First stage of secondary education	Certificates (including those of the Civil Register): requests and deliveries	6.6
Finished studies: First stage of secondary education	Enrolment in university or other type of studies	7.3
Finished studies: First stage of secondary education	Registration	3.4
Finished studies: First stage of secondary education	Police statements/reports	1.1
Finished studies: First stage of secondary education	Health related services	17.7
Finished studies: First stage of secondary education	Public libraries access	5.3
Finished studies: First stage of secondary education	DK/ DA	0.0
Finished studies: Second stage of secondary education	Total persons who have used the Internet to interact with the Administration in the last 3 months	2,138,777
Finished studies: Second stage of secondary education	Income statement	20.8
Finished studies: Second stage of secondary education	Jobs offered by employment offices	14.2
Finished studies: Second stage of secondary education	Social benefits (child assistance, grants, unemployment benefits,...)	15.9
Finished studies: Second stage of secondary education	Personal documents (driving licence, passport,...)	13.9
Finished studies: Second stage of secondary education	Certificates (including those of the Civil Register): requests and deliveries	9.9
Finished studies: Second stage of secondary education	Enrolment in university or other type of studies	23.4
Finished studies: Second stage of secondary education	Registration	3.7
Finished studies: Second stage of secondary education	Police statements/reports	2.0
Finished studies: Second stage of secondary education	Health related services	13.4
Finished studies: Second stage of secondary education	Public libraries access	14.9
Finished studies: Second stage of secondary education	DK/ DA	0.0
Finished studies: Advanced level vocational training	Total persons who have used the Internet to interact with the Administration in the last 3 months	1,226,411
Finished studies: Advanced level vocational training	Income statement	25.9
Finished studies: Advanced level vocational training	Jobs offered by employment offices	18.0
Finished studies: Advanced level vocational training	Social benefits (child assistance, grants, unemployment benefits,...)	10.9
Finished studies: Advanced level vocational training	Personal documents (driving licence, passport,...)	16.4
Finished studies: Advanced level vocational training	Certificates (including those of the Civil Register): requests and deliveries	12.4
Finished studies: Advanced level vocational training	Enrolment in university or other type of studies	9.7
Finished studies: Advanced level vocational training	Registration	4.7
Finished studies: Advanced level vocational training	Police statements/reports	1.5
Finished studies: Advanced level vocational training	Health related services	14.7
Finished studies: Advanced level vocational training	Public libraries access	6.8
Finished studies: Advanced level vocational training	DK/ DA	0.0
Finished studies: Education Higher	Total persons who have used the Internet to interact with the Administration in the last 3 months	3,549,221
Finished studies: Education Higher	Income statement	28.3
Finished studies: Education Higher	Jobs offered by employment offices	13.1
Finished studies: Education Higher	Social benefits (child assistance, grants, unemployment benefits,...)	16.6
Finished studies: Education Higher	Personal documents (driving licence, passport,...)	13.5
Finished studies: Education Higher	Certificates (including those of the Civil Register): requests and deliveries	14.6
Finished studies: Education Higher	Enrolment in university or other type of studies	16.6
Finished studies: Education Higher	Registration	4.7
Finished studies: Education Higher	Police statements/reports	1.6
Finished studies: Education Higher	Health related services	15.3
Finished studies: Education Higher	Public libraries access	16.4
Finished studies: Education Higher	DK/ DA	0.0
Finished studies: Others	Total persons who have used the Internet to interact with the Administration in the last 3 months	0
Finished studies: Others	Income statement	..
Finished studies: Others	Jobs offered by employment offices	..
Finished studies: Others	Social benefits (child assistance, grants, unemployment benefits,...)	..
Finished studies: Others	Personal documents (driving licence, passport,...)	..
Finished studies: Others	Certificates (including those of the Civil Register): requests and deliveries	..
Finished studies: Others	Enrolment in university or other type of studies	..
Finished studies: Others	Registration	..
Finished studies: Others	Police statements/reports	..
Finished studies: Others	Health related services	..
Finished studies: Others	Public libraries access	..
Finished studies: Others	DK/ DA	..
Employment situation: Employed active persons	Total persons who have used the Internet to interact with the Administration in the last 3 months	6,134,466
Employment situation: Employed active persons	Income statement	28.5
Employment situation: Employed active persons	Jobs offered by employment offices	12.3
Employment situation: Employed active persons	Social benefits (child assistance, grants, unemployment benefits,...)	13.6
Employment situation: Employed active persons	Personal documents (driving licence, passport,...)	14.8
Employment situation: Employed active persons	Certificates (including those of the Civil Register): requests and deliveries	13.1
Employment situation: Employed active persons	Enrolment in university or other type of studies	12.5
Employment situation: Employed active persons	Registration	4.5
Employment situation: Employed active persons	Police statements/reports	1.8
Employment situation: Employed active persons	Health related services	15.2
Employment situation: Employed active persons	Public libraries access	10.9
Employment situation: Employed active persons	DK/ DA	0.0
Employment situation: Unemployed active persons	Total persons who have used the Internet to interact with the Administration in the last 3 months	512,765
Employment situation: Unemployed active persons	Income statement	16.3
Employment situation: Unemployed active persons	Jobs offered by employment offices	42.0
Employment situation: Unemployed active persons	Social benefits (child assistance, grants, unemployment benefits,...)	18.5
Employment situation: Unemployed active persons	Personal documents (driving licence, passport,...)	11.8
Employment situation: Unemployed active persons	Certificates (including those of the Civil Register): requests and deliveries	10.7
Employment situation: Unemployed active persons	Enrolment in university or other type of studies	14.0
Employment situation: Unemployed active persons	Registration	4.5
Employment situation: Unemployed active persons	Police statements/reports	0.4
Employment situation: Unemployed active persons	Health related services	14.9
Employment situation: Unemployed active persons	Public libraries access	13.0
Employment situation: Unemployed active persons	DK/ DA	0.0
Employment situation: Inactive: Students	Total persons who have used the Internet to interact with the Administration in the last 3 months	821,296
Employment situation: Inactive: Students	Income statement	4.4
Employment situation: Inactive: Students	Jobs offered by employment offices	12.7
Employment situation: Inactive: Students	Social benefits (child assistance, grants, unemployment benefits,...)	27.1
Employment situation: Inactive: Students	Personal documents (driving licence, passport,...)	10.3
Employment situation: Inactive: Students	Certificates (including those of the Civil Register): requests and deliveries	6.9
Employment situation: Inactive: Students	Enrolment in university or other type of studies	50.5
Employment situation: Inactive: Students	Registration	3.4
Employment situation: Inactive: Students	Police statements/reports	0.9
Employment situation: Inactive: Students	Health related services	10.7
Employment situation: Inactive: Students	Public libraries access	32.7
Employment situation: Inactive: Students	DK/ DA	0.0
Employment situation: Inactive: Housework	Total persons who have used the Internet to interact with the Administration in the last 3 months	182,492
Employment situation: Inactive: Housework	Income statement	25.0
Employment situation: Inactive: Housework	Jobs offered by employment offices	20.2
Employment situation: Inactive: Housework	Social benefits (child assistance, grants, unemployment benefits,...)	21.9
Employment situation: Inactive: Housework	Personal documents (driving licence, passport,...)	11.3
Employment situation: Inactive: Housework	Certificates (including those of the Civil Register): requests and deliveries	5.4
Employment situation: Inactive: Housework	Enrolment in university or other type of studies	5.7
Employment situation: Inactive: Housework	Registration	0.4
Employment situation: Inactive: Housework	Police statements/reports	0.8
Employment situation: Inactive: Housework	Health related services	14.0
Employment situation: Inactive: Housework	Public libraries access	4.5
Employment situation: Inactive: Housework	DK/ DA	0.0
Employment situation: Inactive: Pensioners	Total persons who have used the Internet to interact with the Administration in the last 3 months	132,396
Employment situation: Inactive: Pensioners	Income statement	25.3
Employment situation: Inactive: Pensioners	Jobs offered by employment offices	7.8
Employment situation: Inactive: Pensioners	Social benefits (child assistance, grants, unemployment benefits,...)	12.0
Employment situation: Inactive: Pensioners	Personal documents (driving licence, passport,...)	12.8
Employment situation: Inactive: Pensioners	Certificates (including those of the Civil Register): requests and deliveries	12.3
Employment situation: Inactive: Pensioners	Enrolment in university or other type of studies	4.3
Employment situation: Inactive: Pensioners	Registration	2.7
Employment situation: Inactive: Pensioners	Police statements/reports	4.1
Employment situation: Inactive: Pensioners	Health related services	17.3
Employment situation: Inactive: Pensioners	Public libraries access	20.2
Employment situation: Inactive: Pensioners	DK/ DA	0.0
Employment situation: Another employment situation	Total persons who have used the Internet to interact with the Administration in the last 3 months	130,666
Employment situation: Another employment situation	Income statement	19.0
Employment situation: Another employment situation	Jobs offered by employment offices	13.9
Employment situation: Another employment situation	Social benefits (child assistance, grants, unemployment benefits,...)	17.8
Employment situation: Another employment situation	Personal documents (driving licence, passport,...)	13.7
Employment situation: Another employment situation	Certificates (including those of the Civil Register): requests and deliveries	6.0
Employment situation: Another employment situation	Enrolment in university or other type of studies	4.6
Employment situation: Another employment situation	Registration	0.0
Employment situation: Another employment situation	Police statements/reports	0.0
Employment situation: Another employment situation	Health related services	21.8
Employment situation: Another employment situation	Public libraries access	8.4
Employment situation: Another employment situation	DK/ DA	0.0
Professional Situation (In Main work): Worker for others	Total persons who have used the Internet to interact with the Administration in the last 3 months	5,223,781
Professional Situation (In Main work): Worker for others	Income statement	29.2
Professional Situation (In Main work): Worker for others	Jobs offered by employment offices	13.0
Professional Situation (In Main work): Worker for others	Social benefits (child assistance, grants, unemployment benefits,...)	13.7
Professional Situation (In Main work): Worker for others	Personal documents (driving licence, passport,...)	14.4
Professional Situation (In Main work): Worker for others	Certificates (including those of the Civil Register): requests and deliveries	12.6
Professional Situation (In Main work): Worker for others	Enrolment in university or other type of studies	13.3
Professional Situation (In Main work): Worker for others	Registration	4.5
Professional Situation (In Main work): Worker for others	Police statements/reports	1.5
Professional Situation (In Main work): Worker for others	Health related services	15.3
Professional Situation (In Main work): Worker for others	Public libraries access	11.4
Professional Situation (In Main work): Worker for others	DK/ DA	0.0
Professional Situation (In Main work): Self-employed worker	Total persons who have used the Internet to interact with the Administration in the last 3 months	910,684
Professional Situation (In Main work): Self-employed worker	Income statement	24.4
Professional Situation (In Main work): Self-employed worker	Jobs offered by employment offices	8.1
Professional Situation (In Main work): Self-employed worker	Social benefits (child assistance, grants, unemployment benefits,...)	13.1
Professional Situation (In Main work): Self-employed worker	Personal documents (driving licence, passport,...)	17.5
Professional Situation (In Main work): Self-employed worker	Certificates (including those of the Civil Register): requests and deliveries	16.4
Professional Situation (In Main work): Self-employed worker	Enrolment in university or other type of studies	7.7
Professional Situation (In Main work): Self-employed worker	Registration	4.0
Professional Situation (In Main work): Self-employed worker	Police statements/reports	3.8
Professional Situation (In Main work): Self-employed worker	Health related services	14.9
Professional Situation (In Main work): Self-employed worker	Public libraries access	7.5
Professional Situation (In Main work): Self-employed worker	DK/ DA	0.0