Socioeconomic characteristics Type of motive Total Total Persons Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 909,180 Total Persons Rather buy personally at a shop 67.1 Total Persons Concerned about security (when providing credit card details) 57.2 Total Persons Concerned about privacy (when providing personal details) 50.1 Total Persons Have not had the need 60.5 Total Persons Does not believe that purchase delivery or return processes work properly 12.2 Total Persons Other reasons 6.2 Total Persons DK/ DA 0.1 Finished studies: Illiterates Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 0 Finished studies: Illiterates Rather buy personally at a shop .. Finished studies: Illiterates Concerned about security (when providing credit card details) .. Finished studies: Illiterates Concerned about privacy (when providing personal details) .. Finished studies: Illiterates Have not had the need .. Finished studies: Illiterates Does not believe that purchase delivery or return processes work properly .. Finished studies: Illiterates Other reasons .. Finished studies: Illiterates DK/ DA .. Finished studies: Primary education Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 22,868 Finished studies: Primary education Rather buy personally at a shop 60.3 Finished studies: Primary education Concerned about security (when providing credit card details) 51.7 Finished studies: Primary education Concerned about privacy (when providing personal details) 51.7 Finished studies: Primary education Have not had the need 74.1 Finished studies: Primary education Does not believe that purchase delivery or return processes work properly 9.8 Finished studies: Primary education Other reasons 10.9 Finished studies: Primary education DK/ DA 0.0 Finished studies: First stage of secondary education Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 146,822 Finished studies: First stage of secondary education Rather buy personally at a shop 58.3 Finished studies: First stage of secondary education Concerned about security (when providing credit card details) 58.9 Finished studies: First stage of secondary education Concerned about privacy (when providing personal details) 45.3 Finished studies: First stage of secondary education Have not had the need 64.8 Finished studies: First stage of secondary education Does not believe that purchase delivery or return processes work properly 16.3 Finished studies: First stage of secondary education Other reasons 4.1 Finished studies: First stage of secondary education DK/ DA 0.0 Finished studies: Second stage of secondary education Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 226,377 Finished studies: Second stage of secondary education Rather buy personally at a shop 70.6 Finished studies: Second stage of secondary education Concerned about security (when providing credit card details) 59.9 Finished studies: Second stage of secondary education Concerned about privacy (when providing personal details) 52.3 Finished studies: Second stage of secondary education Have not had the need 60.0 Finished studies: Second stage of secondary education Does not believe that purchase delivery or return processes work properly 10.7 Finished studies: Second stage of secondary education Other reasons 10.8 Finished studies: Second stage of secondary education DK/ DA 0.0 Finished studies: Advanced level vocational training Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 169,728 Finished studies: Advanced level vocational training Rather buy personally at a shop 70.6 Finished studies: Advanced level vocational training Concerned about security (when providing credit card details) 61.7 Finished studies: Advanced level vocational training Concerned about privacy (when providing personal details) 56.6 Finished studies: Advanced level vocational training Have not had the need 52.3 Finished studies: Advanced level vocational training Does not believe that purchase delivery or return processes work properly 12.5 Finished studies: Advanced level vocational training Other reasons 4.7 Finished studies: Advanced level vocational training DK/ DA 0.0 Finished studies: Education Higher Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 343,384 Finished studies: Education Higher Rather buy personally at a shop 67.2 Finished studies: Education Higher Concerned about security (when providing credit card details) 53.0 Finished studies: Education Higher Concerned about privacy (when providing personal details) 47.3 Finished studies: Education Higher Have not had the need 62.2 Finished studies: Education Higher Does not believe that purchase delivery or return processes work properly 11.3 Finished studies: Education Higher Other reasons 4.5 Finished studies: Education Higher DK/ DA 0.0 Finished studies: Others Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 0 Finished studies: Others Rather buy personally at a shop .. Finished studies: Others Concerned about security (when providing credit card details) .. Finished studies: Others Concerned about privacy (when providing personal details) .. Finished studies: Others Have not had the need .. Finished studies: Others Does not believe that purchase delivery or return processes work properly .. Finished studies: Others Other reasons .. Finished studies: Others DK/ DA .. Employment situation: Employed active persons Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 696,589 Employment situation: Employed active persons Rather buy personally at a shop 65.9 Employment situation: Employed active persons Concerned about security (when providing credit card details) 57.4 Employment situation: Employed active persons Concerned about privacy (when providing personal details) 50.6 Employment situation: Employed active persons Have not had the need 60.0 Employment situation: Employed active persons Does not believe that purchase delivery or return processes work properly 11.1 Employment situation: Employed active persons Other reasons 6.9 Employment situation: Employed active persons DK/ DA 0.1 Employment situation: Unemployed active persons Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 65,247 Employment situation: Unemployed active persons Rather buy personally at a shop 62.9 Employment situation: Unemployed active persons Concerned about security (when providing credit card details) 67.5 Employment situation: Unemployed active persons Concerned about privacy (when providing personal details) 47.8 Employment situation: Unemployed active persons Have not had the need 49.7 Employment situation: Unemployed active persons Does not believe that purchase delivery or return processes work properly 19.2 Employment situation: Unemployed active persons Other reasons 0.0 Employment situation: Unemployed active persons DK/ DA 0.0 Employment situation: Inactive: Students Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 81,506 Employment situation: Inactive: Students Rather buy personally at a shop 79.3 Employment situation: Inactive: Students Concerned about security (when providing credit card details) 51.8 Employment situation: Inactive: Students Concerned about privacy (when providing personal details) 47.6 Employment situation: Inactive: Students Have not had the need 56.8 Employment situation: Inactive: Students Does not believe that purchase delivery or return processes work properly 17.5 Employment situation: Inactive: Students Other reasons 9.7 Employment situation: Inactive: Students DK/ DA 0.0 Employment situation: Inactive: Housework Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 30,281 Employment situation: Inactive: Housework Rather buy personally at a shop 71.0 Employment situation: Inactive: Housework Concerned about security (when providing credit card details) 79.3 Employment situation: Inactive: Housework Concerned about privacy (when providing personal details) 70.5 Employment situation: Inactive: Housework Have not had the need 83.4 Employment situation: Inactive: Housework Does not believe that purchase delivery or return processes work properly 21.1 Employment situation: Inactive: Housework Other reasons 0.0 Employment situation: Inactive: Housework DK/ DA 0.0 Employment situation: Inactive: Pensioners Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 24,958 Employment situation: Inactive: Pensioners Rather buy personally at a shop 61.5 Employment situation: Inactive: Pensioners Concerned about security (when providing credit card details) 24.7 Employment situation: Inactive: Pensioners Concerned about privacy (when providing personal details) 30.9 Employment situation: Inactive: Pensioners Have not had the need 87.8 Employment situation: Inactive: Pensioners Does not believe that purchase delivery or return processes work properly 0.0 Employment situation: Inactive: Pensioners Other reasons 0.0 Employment situation: Inactive: Pensioners DK/ DA 0.0 Employment situation: Another employment situation Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 10,599 Employment situation: Another employment situation Rather buy personally at a shop 80.1 Employment situation: Another employment situation Concerned about security (when providing credit card details) 38.4 Employment situation: Another employment situation Concerned about privacy (when providing personal details) 38.4 Employment situation: Another employment situation Have not had the need 60.1 Employment situation: Another employment situation Does not believe that purchase delivery or return processes work properly 3.7 Employment situation: Another employment situation Other reasons 6.3 Employment situation: Another employment situation DK/ DA 0.0 Professional Situation (In Main work): Worker for others Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 588,589 Professional Situation (In Main work): Worker for others Rather buy personally at a shop 67.0 Professional Situation (In Main work): Worker for others Concerned about security (when providing credit card details) 56.7 Professional Situation (In Main work): Worker for others Concerned about privacy (when providing personal details) 51.3 Professional Situation (In Main work): Worker for others Have not had the need 60.9 Professional Situation (In Main work): Worker for others Does not believe that purchase delivery or return processes work properly 12.2 Professional Situation (In Main work): Worker for others Other reasons 5.7 Professional Situation (In Main work): Worker for others DK/ DA 0.1 Professional Situation (In Main work): Self-employed worker Total persons who have purchased over the Internet sometime and do not have it in the last 12 months 108,000 Professional Situation (In Main work): Self-employed worker Rather buy personally at a shop 59.6 Professional Situation (In Main work): Self-employed worker Concerned about security (when providing credit card details) 61.2 Professional Situation (In Main work): Self-employed worker Concerned about privacy (when providing personal details) 46.8 Professional Situation (In Main work): Self-employed worker Have not had the need 54.9 Professional Situation (In Main work): Self-employed worker Does not believe that purchase delivery or return processes work properly 4.8 Professional Situation (In Main work): Self-employed worker Other reasons 13.5 Professional Situation (In Main work): Self-employed worker DK/ DA 0.0