National Total	Autonomous Communities and Cities	Type of service	Total
National total		Total persons who have used the Internet to interact with the Administration in the last 3 months	7,914,080
National total		Income statement	24.9
National total		Jobs offered by employment offices	14.4
National total		Social benefits (child assistance, grants, unemployment benefits,...)	15.6
National total		Personal documents (driving licence, passport,...)	14.0
National total		Certificates (including those of the Civil Register): requests and deliveries	12.0
National total		Enrolment in university or other type of studies	16.1
National total		Registration	4.2
National total		Police statements/reports	1.6
National total		Health related services	14.8
National total		Public libraries access	13.2
National total		DK/ DA	0.0
National total	Andalucía	Total persons who have used the Internet to interact with the Administration in the last 3 months	1,274,790
National total	Andalucía	Income statement	23.2
National total	Andalucía	Jobs offered by employment offices	18.3
National total	Andalucía	Social benefits (child assistance, grants, unemployment benefits,...)	18.5
National total	Andalucía	Personal documents (driving licence, passport,...)	13.0
National total	Andalucía	Certificates (including those of the Civil Register): requests and deliveries	13.5
National total	Andalucía	Enrolment in university or other type of studies	15.6
National total	Andalucía	Registration	3.4
National total	Andalucía	Police statements/reports	1.4
National total	Andalucía	Health related services	17.4
National total	Andalucía	Public libraries access	14.1
National total	Andalucía	DK/ DA	0.0
National total	Aragón	Total persons who have used the Internet to interact with the Administration in the last 3 months	225,370
National total	Aragón	Income statement	21.1
National total	Aragón	Jobs offered by employment offices	19.3
National total	Aragón	Social benefits (child assistance, grants, unemployment benefits,...)	11.1
National total	Aragón	Personal documents (driving licence, passport,...)	16.9
National total	Aragón	Certificates (including those of the Civil Register): requests and deliveries	9.6
National total	Aragón	Enrolment in university or other type of studies	21.1
National total	Aragón	Registration	4.9
National total	Aragón	Police statements/reports	0.0
National total	Aragón	Health related services	7.0
National total	Aragón	Public libraries access	10.9
National total	Aragón	DK/ DA	0.0
National total	Asturias (Principado de)	Total persons who have used the Internet to interact with the Administration in the last 3 months	211,085
National total	Asturias (Principado de)	Income statement	23.1
National total	Asturias (Principado de)	Jobs offered by employment offices	19.2
National total	Asturias (Principado de)	Social benefits (child assistance, grants, unemployment benefits,...)	19.8
National total	Asturias (Principado de)	Personal documents (driving licence, passport,...)	11.8
National total	Asturias (Principado de)	Certificates (including those of the Civil Register): requests and deliveries	11.9
National total	Asturias (Principado de)	Enrolment in university or other type of studies	22.5
National total	Asturias (Principado de)	Registration	3.4
National total	Asturias (Principado de)	Police statements/reports	0.4
National total	Asturias (Principado de)	Health related services	5.4
National total	Asturias (Principado de)	Public libraries access	14.1
National total	Asturias (Principado de)	DK/ DA	0.0
National total	Balears (Illes)	Total persons who have used the Internet to interact with the Administration in the last 3 months	198,165
National total	Balears (Illes)	Income statement	14.5
National total	Balears (Illes)	Jobs offered by employment offices	6.6
National total	Balears (Illes)	Social benefits (child assistance, grants, unemployment benefits,...)	16.1
National total	Balears (Illes)	Personal documents (driving licence, passport,...)	14.5
National total	Balears (Illes)	Certificates (including those of the Civil Register): requests and deliveries	8.9
National total	Balears (Illes)	Enrolment in university or other type of studies	17.7
National total	Balears (Illes)	Registration	1.4
National total	Balears (Illes)	Police statements/reports	2.3
National total	Balears (Illes)	Health related services	16.6
National total	Balears (Illes)	Public libraries access	13.0
National total	Balears (Illes)	DK/ DA	0.0
National total	Canarias	Total persons who have used the Internet to interact with the Administration in the last 3 months	350,040
National total	Canarias	Income statement	23.3
National total	Canarias	Jobs offered by employment offices	14.2
National total	Canarias	Social benefits (child assistance, grants, unemployment benefits,...)	13.9
National total	Canarias	Personal documents (driving licence, passport,...)	9.0
National total	Canarias	Certificates (including those of the Civil Register): requests and deliveries	5.5
National total	Canarias	Enrolment in university or other type of studies	19.7
National total	Canarias	Registration	0.7
National total	Canarias	Police statements/reports	0.0
National total	Canarias	Health related services	11.4
National total	Canarias	Public libraries access	14.6
National total	Canarias	DK/ DA	0.0
National total	Cantabria	Total persons who have used the Internet to interact with the Administration in the last 3 months	86,889
National total	Cantabria	Income statement	24.5
National total	Cantabria	Jobs offered by employment offices	14.1
National total	Cantabria	Social benefits (child assistance, grants, unemployment benefits,...)	12.9
National total	Cantabria	Personal documents (driving licence, passport,...)	9.3
National total	Cantabria	Certificates (including those of the Civil Register): requests and deliveries	6.8
National total	Cantabria	Enrolment in university or other type of studies	11.4
National total	Cantabria	Registration	3.0
National total	Cantabria	Police statements/reports	5.9
National total	Cantabria	Health related services	8.8
National total	Cantabria	Public libraries access	18.6
National total	Cantabria	DK/ DA	0.0
National total	Castilla y León	Total persons who have used the Internet to interact with the Administration in the last 3 months	444,975
National total	Castilla y León	Income statement	21.9
National total	Castilla y León	Jobs offered by employment offices	13.8
National total	Castilla y León	Social benefits (child assistance, grants, unemployment benefits,...)	16.5
National total	Castilla y León	Personal documents (driving licence, passport,...)	11.2
National total	Castilla y León	Certificates (including those of the Civil Register): requests and deliveries	10.1
National total	Castilla y León	Enrolment in university or other type of studies	16.8
National total	Castilla y León	Registration	0.7
National total	Castilla y León	Police statements/reports	0.8
National total	Castilla y León	Health related services	11.7
National total	Castilla y León	Public libraries access	16.8
National total	Castilla y León	DK/ DA	0.0
National total	Castilla-La Mancha	Total persons who have used the Internet to interact with the Administration in the last 3 months	276,892
National total	Castilla-La Mancha	Income statement	20.8
National total	Castilla-La Mancha	Jobs offered by employment offices	20.3
National total	Castilla-La Mancha	Social benefits (child assistance, grants, unemployment benefits,...)	11.2
National total	Castilla-La Mancha	Personal documents (driving licence, passport,...)	7.7
National total	Castilla-La Mancha	Certificates (including those of the Civil Register): requests and deliveries	12.4
National total	Castilla-La Mancha	Enrolment in university or other type of studies	17.8
National total	Castilla-La Mancha	Registration	4.8
National total	Castilla-La Mancha	Police statements/reports	1.1
National total	Castilla-La Mancha	Health related services	17.4
National total	Castilla-La Mancha	Public libraries access	18.9
National total	Castilla-La Mancha	DK/ DA	0.0
National total	Cataluña	Total persons who have used the Internet to interact with the Administration in the last 3 months	1,287,755
National total	Cataluña	Income statement	24.8
National total	Cataluña	Jobs offered by employment offices	10.5
National total	Cataluña	Social benefits (child assistance, grants, unemployment benefits,...)	13.9
National total	Cataluña	Personal documents (driving licence, passport,...)	14.9
National total	Cataluña	Certificates (including those of the Civil Register): requests and deliveries	9.8
National total	Cataluña	Enrolment in university or other type of studies	13.6
National total	Cataluña	Registration	3.9
National total	Cataluña	Police statements/reports	1.6
National total	Cataluña	Health related services	15.3
National total	Cataluña	Public libraries access	10.9
National total	Cataluña	DK/ DA	0.0
National total	Comunidad Valenciana	Total persons who have used the Internet to interact with the Administration in the last 3 months	775,170
National total	Comunidad Valenciana	Income statement	33.3
National total	Comunidad Valenciana	Jobs offered by employment offices	13.1
National total	Comunidad Valenciana	Social benefits (child assistance, grants, unemployment benefits,...)	15.7
National total	Comunidad Valenciana	Personal documents (driving licence, passport,...)	13.0
National total	Comunidad Valenciana	Certificates (including those of the Civil Register): requests and deliveries	11.4
National total	Comunidad Valenciana	Enrolment in university or other type of studies	17.6
National total	Comunidad Valenciana	Registration	5.9
National total	Comunidad Valenciana	Police statements/reports	2.4
National total	Comunidad Valenciana	Health related services	15.4
National total	Comunidad Valenciana	Public libraries access	10.7
National total	Comunidad Valenciana	DK/ DA	0.0
National total	Extremadura	Total persons who have used the Internet to interact with the Administration in the last 3 months	138,965
National total	Extremadura	Income statement	20.5
National total	Extremadura	Jobs offered by employment offices	12.9
National total	Extremadura	Social benefits (child assistance, grants, unemployment benefits,...)	14.6
National total	Extremadura	Personal documents (driving licence, passport,...)	18.9
National total	Extremadura	Certificates (including those of the Civil Register): requests and deliveries	14.6
National total	Extremadura	Enrolment in university or other type of studies	12.8
National total	Extremadura	Registration	0.5
National total	Extremadura	Police statements/reports	0.0
National total	Extremadura	Health related services	15.0
National total	Extremadura	Public libraries access	16.1
National total	Extremadura	DK/ DA	0.0
National total	Galicia	Total persons who have used the Internet to interact with the Administration in the last 3 months	467,318
National total	Galicia	Income statement	24.0
National total	Galicia	Jobs offered by employment offices	12.3
National total	Galicia	Social benefits (child assistance, grants, unemployment benefits,...)	17.3
National total	Galicia	Personal documents (driving licence, passport,...)	16.0
National total	Galicia	Certificates (including those of the Civil Register): requests and deliveries	15.0
National total	Galicia	Enrolment in university or other type of studies	20.8
National total	Galicia	Registration	2.1
National total	Galicia	Police statements/reports	1.6
National total	Galicia	Health related services	31.7
National total	Galicia	Public libraries access	14.1
National total	Galicia	DK/ DA	0.0
National total	Madrid (Comunidad de)	Total persons who have used the Internet to interact with the Administration in the last 3 months	1,454,917
National total	Madrid (Comunidad de)	Income statement	30.8
National total	Madrid (Comunidad de)	Jobs offered by employment offices	13.7
National total	Madrid (Comunidad de)	Social benefits (child assistance, grants, unemployment benefits,...)	17.3
National total	Madrid (Comunidad de)	Personal documents (driving licence, passport,...)	17.1
National total	Madrid (Comunidad de)	Certificates (including those of the Civil Register): requests and deliveries	15.1
National total	Madrid (Comunidad de)	Enrolment in university or other type of studies	13.6
National total	Madrid (Comunidad de)	Registration	7.4
National total	Madrid (Comunidad de)	Police statements/reports	2.8
National total	Madrid (Comunidad de)	Health related services	11.6
National total	Madrid (Comunidad de)	Public libraries access	12.6
National total	Madrid (Comunidad de)	DK/ DA	0.0
National total	Murcia (Región de)	Total persons who have used the Internet to interact with the Administration in the last 3 months	215,007
National total	Murcia (Región de)	Income statement	24.0
National total	Murcia (Región de)	Jobs offered by employment offices	19.9
National total	Murcia (Región de)	Social benefits (child assistance, grants, unemployment benefits,...)	9.7
National total	Murcia (Región de)	Personal documents (driving licence, passport,...)	11.2
National total	Murcia (Región de)	Certificates (including those of the Civil Register): requests and deliveries	12.3
National total	Murcia (Región de)	Enrolment in university or other type of studies	19.6
National total	Murcia (Región de)	Registration	3.8
National total	Murcia (Región de)	Police statements/reports	0.8
National total	Murcia (Región de)	Health related services	13.5
National total	Murcia (Región de)	Public libraries access	17.6
National total	Murcia (Región de)	DK/ DA	0.0
National total	Navarra (Comunidad Foral de)	Total persons who have used the Internet to interact with the Administration in the last 3 months	113,288
National total	Navarra (Comunidad Foral de)	Income statement	8.3
National total	Navarra (Comunidad Foral de)	Jobs offered by employment offices	10.0
National total	Navarra (Comunidad Foral de)	Social benefits (child assistance, grants, unemployment benefits,...)	13.3
National total	Navarra (Comunidad Foral de)	Personal documents (driving licence, passport,...)	12.6
National total	Navarra (Comunidad Foral de)	Certificates (including those of the Civil Register): requests and deliveries	9.6
National total	Navarra (Comunidad Foral de)	Enrolment in university or other type of studies	19.5
National total	Navarra (Comunidad Foral de)	Registration	4.0
National total	Navarra (Comunidad Foral de)	Police statements/reports	1.4
National total	Navarra (Comunidad Foral de)	Health related services	6.6
National total	Navarra (Comunidad Foral de)	Public libraries access	11.7
National total	Navarra (Comunidad Foral de)	DK/ DA	0.0
National total	País Vasco	Total persons who have used the Internet to interact with the Administration in the last 3 months	313,117
National total	País Vasco	Income statement	16.7
National total	País Vasco	Jobs offered by employment offices	15.8
National total	País Vasco	Social benefits (child assistance, grants, unemployment benefits,...)	10.2
National total	País Vasco	Personal documents (driving licence, passport,...)	15.2
National total	País Vasco	Certificates (including those of the Civil Register): requests and deliveries	11.6
National total	País Vasco	Enrolment in university or other type of studies	12.2
National total	País Vasco	Registration	3.7
National total	País Vasco	Police statements/reports	0.8
National total	País Vasco	Health related services	13.3
National total	País Vasco	Public libraries access	11.6
National total	País Vasco	DK/ DA	0.0
National total	Rioja (La)	Total persons who have used the Internet to interact with the Administration in the last 3 months	53,871
National total	Rioja (La)	Income statement	11.6
National total	Rioja (La)	Jobs offered by employment offices	16.4
National total	Rioja (La)	Social benefits (child assistance, grants, unemployment benefits,...)	16.6
National total	Rioja (La)	Personal documents (driving licence, passport,...)	18.1
National total	Rioja (La)	Certificates (including those of the Civil Register): requests and deliveries	12.9
National total	Rioja (La)	Enrolment in university or other type of studies	12.5
National total	Rioja (La)	Registration	3.1
National total	Rioja (La)	Police statements/reports	0.0
National total	Rioja (La)	Health related services	9.0
National total	Rioja (La)	Public libraries access	17.0
National total	Rioja (La)	DK/ DA	0.0
National total	Ceuta	Total persons who have used the Internet to interact with the Administration in the last 3 months	13,716
National total	Ceuta	Income statement	26.5
National total	Ceuta	Jobs offered by employment offices	13.4
National total	Ceuta	Social benefits (child assistance, grants, unemployment benefits,...)	17.3
National total	Ceuta	Personal documents (driving licence, passport,...)	8.3
National total	Ceuta	Certificates (including those of the Civil Register): requests and deliveries	9.2
National total	Ceuta	Enrolment in university or other type of studies	34.9
National total	Ceuta	Registration	3.1
National total	Ceuta	Police statements/reports	0.0
National total	Ceuta	Health related services	11.3
National total	Ceuta	Public libraries access	6.7
National total	Ceuta	DK/ DA	0.0
National total	Melilla	Total persons who have used the Internet to interact with the Administration in the last 3 months	12,748
National total	Melilla	Income statement	40.3
National total	Melilla	Jobs offered by employment offices	4.0
National total	Melilla	Social benefits (child assistance, grants, unemployment benefits,...)	15.9
National total	Melilla	Personal documents (driving licence, passport,...)	27.9
National total	Melilla	Certificates (including those of the Civil Register): requests and deliveries	21.6
National total	Melilla	Enrolment in university or other type of studies	9.7
National total	Melilla	Registration	15.7
National total	Melilla	Police statements/reports	6.4
National total	Melilla	Health related services	36.5
National total	Melilla	Public libraries access	12.3
National total	Melilla	DK/ DA	0.0