Demographic characteristics	Type of action	Total
Total Persons	Total Persons who have used a computer in the last 12 months	25,499,268
Total Persons	Obtain information from Public Administrations webpages	55.9
Total Persons	Download official forms	39.6
Total Persons	Send filled-in forms	31.9
Sex: Male	Total Persons who have used a computer in the last 12 months	13,092,313
Sex: Male	Obtain information from Public Administrations webpages	57.6
Sex: Male	Download official forms	42.0
Sex: Male	Send filled-in forms	33.9
Sex: Women	Total Persons who have used a computer in the last 12 months	12,406,955
Sex: Women	Obtain information from Public Administrations webpages	54.2
Sex: Women	Download official forms	37.0
Sex: Women	Send filled-in forms	29.8
Age: 16 to 24 years old	Total Persons who have used a computer in the last 12 months	4,058,325
Age: 16 to 24 years old	Obtain information from Public Administrations webpages	47.3
Age: 16 to 24 years old	Download official forms	33.8
Age: 16 to 24 years old	Send filled-in forms	26.2
Age: 25 to 34 years old	Total Persons who have used a computer in the last 12 months	6,087,142
Age: 25 to 34 years old	Obtain information from Public Administrations webpages	58.1
Age: 25 to 34 years old	Download official forms	40.9
Age: 25 to 34 years old	Send filled-in forms	32.0
Age: 35 to 44 years old	Total Persons who have used a computer in the last 12 months	6,779,860
Age: 35 to 44 years old	Obtain information from Public Administrations webpages	61.3
Age: 35 to 44 years old	Download official forms	43.1
Age: 35 to 44 years old	Send filled-in forms	35.9
Age: 45 to 54 years old	Total Persons who have used a computer in the last 12 months	5,102,930
Age: 45 to 54 years old	Obtain information from Public Administrations webpages	58.1
Age: 45 to 54 years old	Download official forms	41.9
Age: 45 to 54 years old	Send filled-in forms	34.2
Age: 55 to 64 years old	Total Persons who have used a computer in the last 12 months	2,563,251
Age: 55 to 64 years old	Obtain information from Public Administrations webpages	51.4
Age: 55 to 64 years old	Download official forms	36.5
Age: 55 to 64 years old	Send filled-in forms	30.3
Age: 65 to 74 years old	Total Persons who have used a computer in the last 12 months	907,761
Age: 65 to 74 years old	Obtain information from Public Administrations webpages	41.2
Age: 65 to 74 years old	Download official forms	25.8
Age: 65 to 74 years old	Send filled-in forms	19.2
Habitat: 100,000 inhabitants and over and provincial capitals	Total Persons who have used a computer in the last 12 months	10,974,216
Habitat: 100,000 inhabitants and over and provincial capitals	Obtain information from Public Administrations webpages	59.7
Habitat: 100,000 inhabitants and over and provincial capitals	Download official forms	42.9
Habitat: 100,000 inhabitants and over and provincial capitals	Send filled-in forms	34.0
Habitat: Between 50,000 and 100,000 inhabitants	Total Persons who have used a computer in the last 12 months	2,586,512
Habitat: Between 50,000 and 100,000 inhabitants	Obtain information from Public Administrations webpages	52.6
Habitat: Between 50,000 and 100,000 inhabitants	Download official forms	37.0
Habitat: Between 50,000 and 100,000 inhabitants	Send filled-in forms	32.3
Habitat: Between 20,000 and 50,000 inhabitants	Total Persons who have used a computer in the last 12 months	4,025,209
Habitat: Between 20,000 and 50,000 inhabitants	Obtain information from Public Administrations webpages	56.5
Habitat: Between 20,000 and 50,000 inhabitants	Download official forms	38.4
Habitat: Between 20,000 and 50,000 inhabitants	Send filled-in forms	32.0
Habitat: Between 10,000 and 20,000 inhabitants	Total Persons who have used a computer in the last 12 months	2,946,058
Habitat: Between 10,000 and 20,000 inhabitants	Obtain information from Public Administrations webpages	53.9
Habitat: Between 10,000 and 20,000 inhabitants	Download official forms	39.6
Habitat: Between 10,000 and 20,000 inhabitants	Send filled-in forms	30.4
Habitat:áLess than 10,000 inhabitants	Total Persons who have used a computer in the last 12 months	4,967,273
Habitat:áLess than 10,000 inhabitants	Obtain information from Public Administrations webpages	50.2
Habitat:áLess than 10,000 inhabitants	Download official forms	34.4
Habitat:áLess than 10,000 inhabitants	Send filled-in forms	28.0
Size of the household: Households with 1 members	Total Persons who have used a computer in the last 12 months	1,446,027
Size of the household: Households with 1 members	Obtain information from Public Administrations webpages	56.7
Size of the household: Households with 1 members	Download official forms	38.9
Size of the household: Households with 1 members	Send filled-in forms	31.5
Size of the household: Households with 2 members	Total Persons who have used a computer in the last 12 months	5,405,295
Size of the household: Households with 2 members	Obtain information from Public Administrations webpages	55.0
Size of the household: Households with 2 members	Download official forms	39.4
Size of the household: Households with 2 members	Send filled-in forms	31.2
Size of the household: Households with 3 members	Total Persons who have used a computer in the last 12 months	7,365,070
Size of the household: Households with 3 members	Obtain information from Public Administrations webpages	57.5
Size of the household: Households with 3 members	Download official forms	39.5
Size of the household: Households with 3 members	Send filled-in forms	32.3
Size of the household: Households with 4 members	Total Persons who have used a computer in the last 12 months	8,154,165
Size of the household: Households with 4 members	Obtain information from Public Administrations webpages	58.3
Size of the household: Households with 4 members	Download official forms	41.5
Size of the household: Households with 4 members	Send filled-in forms	33.6
Size of the household: Households with 5 or more members	Total Persons who have used a computer in the last 12 months	3,128,711
Size of the household: Households with 5 or more members	Obtain information from Public Administrations webpages	47.3
Size of the household: Households with 5 or more members	Download official forms	35.3
Size of the household: Households with 5 or more members	Send filled-in forms	28.2
Nationality: Spanish	Total Persons who have used a computer in the last 12 months	22,245,806
Nationality: Spanish	Obtain information from Public Administrations webpages	58.1
Nationality: Spanish	Download official forms	41.7
Nationality: Spanish	Send filled-in forms	34.1
Nationality: foreign	Total Persons who have used a computer in the last 12 months	3,253,462
Nationality: foreign	Obtain information from Public Administrations webpages	41.1
Nationality: foreign	Download official forms	24.7
Nationality: foreign	Send filled-in forms	17.2