Socio-economic characteristics	Type of action	Total
Total Persons	Total Persons who have used a computer in the last 12 months	25,499,268
Total Persons	Obtain information from Public Administrations webpages	55.9
Total Persons	Download official forms	39.6
Total Persons	Send filled-in forms	31.9
Studies completed: Illiterate	Total Persons who have used a computer in the last 12 months	0
Studies completed: Illiterate	Obtain information from Public Administrations webpages	..
Studies completed: Illiterate	Download official forms	..
Studies completed: Illiterate	Send filled-in forms	..
Studies completed: Primary Education	Total Persons who have used a computer in the last 12 months	1,781,359
Studies completed: Primary Education	Obtain information from Public Administrations webpages	24.0
Studies completed: Primary Education	Download official forms	10.5
Studies completed: Primary Education	Send filled-in forms	8.8
Studies completed: First stage Secondary Education	Total Persons who have used a computer in the last 12 months	6,469,644
Studies completed: First stage Secondary Education	Obtain information from Public Administrations webpages	38.5
Studies completed: First stage Secondary Education	Download official forms	21.5
Studies completed: First stage Secondary Education	Send filled-in forms	16.8
Studies completed: Second stage Secondary Education	Total Persons who have used a computer in the last 12 months	7,172,958
Studies completed: Second stage Secondary Education	Obtain information from Public Administrations webpages	57.3
Studies completed: Second stage Secondary Education	Download official forms	39.5
Studies completed: Second stage Secondary Education	Send filled-in forms	31.2
Studies completed: Advanced Vocational Education	Total Persons who have used a computer in the last 12 months	3,079,907
Studies completed: Advanced Vocational Education	Obtain information from Public Administrations webpages	64.2
Studies completed: Advanced Vocational Education	Download official forms	47.7
Studies completed: Advanced Vocational Education	Send filled-in forms	39.6
Studies completed: Higher Education	Total Persons who have used a computer in the last 12 months	6,972,727
Studies completed: Higher Education	Obtain information from Public Administrations webpages	75.3
Studies completed: Higher Education	Download official forms	60.3
Studies completed: Higher Education	Send filled-in forms	49.3
Studies completed: Other	Total Persons who have used a computer in the last 12 months	22,673
Studies completed: Other	Obtain information from Public Administrations webpages	34.8
Studies completed: Other	Download official forms	28.9
Studies completed: Other	Send filled-in forms	11.9
Employment situation: Employed and economically active	Total Persons who have used a computer in the last 12 months	13,940,324
Employment situation: Employed and economically active	Obtain information from Public Administrations webpages	61.4
Employment situation: Employed and economically active	Download official forms	45.8
Employment situation: Employed and economically active	Send filled-in forms	37.5
Employment situation: Unemployed and economically active	Total Persons who have used a computer in the last 12 months	5,356,153
Employment situation: Unemployed and economically active	Obtain information from Public Administrations webpages	52.4
Employment situation: Unemployed and economically active	Download official forms	31.6
Employment situation: Unemployed and economically active	Send filled-in forms	25.4
Employment situation: Economically inactive population: Students	Total Persons who have used a computer in the last 12 months	3,118,102
Employment situation: Economically inactive population: Students	Obtain information from Public Administrations webpages	52.4
Employment situation: Economically inactive population: Students	Download official forms	41.5
Employment situation: Economically inactive population: Students	Send filled-in forms	32.1
Employment situation: Economically inactive population: Household chores	Total Persons who have used a computer in the last 12 months	1,190,572
Employment situation: Economically inactive population: Household chores	Obtain information from Public Administrations webpages	33.4
Employment situation: Economically inactive population: Household chores	Download official forms	16.4
Employment situation: Economically inactive population: Household chores	Send filled-in forms	13.5
Employment situation: Inactive population: Pensioners	Total Persons who have used a computer in the last 12 months	1,531,689
Employment situation: Inactive population: Pensioners	Obtain information from Public Administrations webpages	47.4
Employment situation: Inactive population: Pensioners	Download official forms	29.9
Employment situation: Inactive population: Pensioners	Send filled-in forms	21.5
Employment situation: Other situation	Total Persons who have used a computer in the last 12 months	362,427
Employment situation: Other situation	Obtain information from Public Administrations webpages	37.2
Employment situation: Other situation	Download official forms	20.0
Employment situation: Other situation	Send filled-in forms	16.2
Professional status (in main job): Worker employed by others	Total Persons who have used a computer in the last 12 months	11,396,221
Professional status (in main job): Worker employed by others	Obtain information from Public Administrations webpages	63.2
Professional status (in main job): Worker employed by others	Download official forms	46.3
Professional status (in main job): Worker employed by others	Send filled-in forms	38.7
Professional status (in main job): Self-employed or freelance workers	Total Persons who have used a computer in the last 12 months	2,544,103
Professional status (in main job): Self-employed or freelance workers	Obtain information from Public Administrations webpages	53.5
Professional status (in main job): Self-employed or freelance workers	Download official forms	43.2
Professional status (in main job): Self-employed or freelance workers	Send filled-in forms	32.0
Main occupation: Manual	Total Persons who have used a computer in the last 12 months	3,491,823
Main occupation: Manual	Obtain information from Public Administrations webpages	45.0
Main occupation: Manual	Download official forms	26.3
Main occupation: Manual	Send filled-in forms	21.8
Main occupation: Non-manual	Total Persons who have used a computer in the last 12 months	10,448,502
Main occupation: Non-manual	Obtain information from Public Administrations webpages	66.9
Main occupation: Non-manual	Download official forms	52.3
Main occupation: Non-manual	Send filled-in forms	42.7
Main occupation: ICT workers	Total Persons who have used a computer in the last 12 months	525,587
Main occupation: ICT workers	Obtain information from Public Administrations webpages	84.6
Main occupation: ICT workers	Download official forms	72.2
Main occupation: ICT workers	Send filled-in forms	64.2
Main occupation: Other workers	Total Persons who have used a computer in the last 12 months	13,414,737
Main occupation: Other workers	Obtain information from Public Administrations webpages	60.5
Main occupation: Other workers	Download official forms	44.7
Main occupation: Other workers	Send filled-in forms	36.4
Net household monthly income: Less than 900 Euros	Total Persons who have used a computer in the last 12 months	3,155,134
Net household monthly income: Less than 900 Euros	Obtain information from Public Administrations webpages	42.6
Net household monthly income: Less than 900 Euros	Download official forms	23.8
Net household monthly income: Less than 900 Euros	Send filled-in forms	18.4
Net household monthly income: 901 to 1,600 Euros	Total Persons who have used a computer in the last 12 months	6,394,711
Net household monthly income: 901 to 1,600 Euros	Obtain information from Public Administrations webpages	54.2
Net household monthly income: 901 to 1,600 Euros	Download official forms	35.0
Net household monthly income: 901 to 1,600 Euros	Send filled-in forms	27.8
Net household monthly income: 1,601 to 2,500 Euros	Total Persons who have used a computer in the last 12 months	4,341,833
Net household monthly income: 1,601 to 2,500 Euros	Obtain information from Public Administrations webpages	62.9
Net household monthly income: 1,601 to 2,500 Euros	Download official forms	46.1
Net household monthly income: 1,601 to 2,500 Euros	Send filled-in forms	39.3
Net household monthly income: More than 2,500 Euros	Total Persons who have used a computer in the last 12 months	4,232,366
Net household monthly income: More than 2,500 Euros	Obtain information from Public Administrations webpages	71.9
Net household monthly income: More than 2,500 Euros	Download official forms	59.6
Net household monthly income: More than 2,500 Euros	Send filled-in forms	50.2
Net household monthly income: DK/NA	Total Persons who have used a computer in the last 12 months	7,375,224
Net household monthly income: DK/NA	Obtain information from Public Administrations webpages	50.0
Net household monthly income: DK/NA	Download official forms	34.9
Net household monthly income: DK/NA	Send filled-in forms	26.5