Demographic characteristics	Methods used	Total
Total Persons	Total Persons who have used a computer in the last 12 months	25,499,268
Total Persons	Telephone (excluding SMS)	35.6
Total Persons	Email	18.2
Total Persons	In person, through visits	51.2
Total Persons	Other methods (for example, by postal mail, SMS, fax)	7.4
Sex: Male	Total Persons who have used a computer in the last 12 months	13,092,313
Sex: Male	Telephone (excluding SMS)	35.1
Sex: Male	Email	18.8
Sex: Male	In person, through visits	53.3
Sex: Male	Other methods (for example, by postal mail, SMS, fax)	7.8
Sex: Women	Total Persons who have used a computer in the last 12 months	12,406,955
Sex: Women	Telephone (excluding SMS)	36.1
Sex: Women	Email	17.5
Sex: Women	In person, through visits	48.9
Sex: Women	Other methods (for example, by postal mail, SMS, fax)	7.0
Age: 16 to 24 years old	Total Persons who have used a computer in the last 12 months	4,058,325
Age: 16 to 24 years old	Telephone (excluding SMS)	24.8
Age: 16 to 24 years old	Email	20.7
Age: 16 to 24 years old	In person, through visits	37.7
Age: 16 to 24 years old	Other methods (for example, by postal mail, SMS, fax)	4.8
Age: 25 to 34 years old	Total Persons who have used a computer in the last 12 months	6,087,142
Age: 25 to 34 years old	Telephone (excluding SMS)	38.2
Age: 25 to 34 years old	Email	18.5
Age: 25 to 34 years old	In person, through visits	54.2
Age: 25 to 34 years old	Other methods (for example, by postal mail, SMS, fax)	7.1
Age: 35 to 44 years old	Total Persons who have used a computer in the last 12 months	6,779,860
Age: 35 to 44 years old	Telephone (excluding SMS)	40.0
Age: 35 to 44 years old	Email	18.9
Age: 35 to 44 years old	In person, through visits	56.1
Age: 35 to 44 years old	Other methods (for example, by postal mail, SMS, fax)	8.9
Age: 45 to 54 years old	Total Persons who have used a computer in the last 12 months	5,102,930
Age: 45 to 54 years old	Telephone (excluding SMS)	37.9
Age: 45 to 54 years old	Email	17.2
Age: 45 to 54 years old	In person, through visits	53.4
Age: 45 to 54 years old	Other methods (for example, by postal mail, SMS, fax)	9.6
Age: 55 to 64 years old	Total Persons who have used a computer in the last 12 months	2,563,251
Age: 55 to 64 years old	Telephone (excluding SMS)	31.8
Age: 55 to 64 years old	Email	15.2
Age: 55 to 64 years old	In person, through visits	47.4
Age: 55 to 64 years old	Other methods (for example, by postal mail, SMS, fax)	5.4
Age: 65 to 74 years old	Total Persons who have used a computer in the last 12 months	907,761
Age: 65 to 74 years old	Telephone (excluding SMS)	31.7
Age: 65 to 74 years old	Email	13.6
Age: 65 to 74 years old	In person, through visits	52.4
Age: 65 to 74 years old	Other methods (for example, by postal mail, SMS, fax)	3.6
Habitat: 100,000 inhabitants and over and provincial capitals	Total Persons who have used a computer in the last 12 months	10,974,216
Habitat: 100,000 inhabitants and over and provincial capitals	Telephone (excluding SMS)	37.7
Habitat: 100,000 inhabitants and over and provincial capitals	Email	19.7
Habitat: 100,000 inhabitants and over and provincial capitals	In person, through visits	53.5
Habitat: 100,000 inhabitants and over and provincial capitals	Other methods (for example, by postal mail, SMS, fax)	7.3
Habitat: Between 50,000 and 100,000 inhabitants	Total Persons who have used a computer in the last 12 months	2,586,512
Habitat: Between 50,000 and 100,000 inhabitants	Telephone (excluding SMS)	34.7
Habitat: Between 50,000 and 100,000 inhabitants	Email	16.4
Habitat: Between 50,000 and 100,000 inhabitants	In person, through visits	51.5
Habitat: Between 50,000 and 100,000 inhabitants	Other methods (for example, by postal mail, SMS, fax)	6.5
Habitat: Between 20,000 and 50,000 inhabitants	Total Persons who have used a computer in the last 12 months	4,025,209
Habitat: Between 20,000 and 50,000 inhabitants	Telephone (excluding SMS)	33.6
Habitat: Between 20,000 and 50,000 inhabitants	Email	17.9
Habitat: Between 20,000 and 50,000 inhabitants	In person, through visits	48.7
Habitat: Between 20,000 and 50,000 inhabitants	Other methods (for example, by postal mail, SMS, fax)	7.3
Habitat: Between 10,000 and 20,000 inhabitants	Total Persons who have used a computer in the last 12 months	2,946,058
Habitat: Between 10,000 and 20,000 inhabitants	Telephone (excluding SMS)	31.1
Habitat: Between 10,000 and 20,000 inhabitants	Email	16.9
Habitat: Between 10,000 and 20,000 inhabitants	In person, through visits	49.0
Habitat: Between 10,000 and 20,000 inhabitants	Other methods (for example, by postal mail, SMS, fax)	6.9
Habitat:áLess than 10,000 inhabitants	Total Persons who have used a computer in the last 12 months	4,967,273
Habitat:áLess than 10,000 inhabitants	Telephone (excluding SMS)	35.6
Habitat:áLess than 10,000 inhabitants	Email	16.8
Habitat:áLess than 10,000 inhabitants	In person, through visits	49.1
Habitat:áLess than 10,000 inhabitants	Other methods (for example, by postal mail, SMS, fax)	8.4
Size of the household: Households with 1 members	Total Persons who have used a computer in the last 12 months	1,446,027
Size of the household: Households with 1 members	Telephone (excluding SMS)	37.2
Size of the household: Households with 1 members	Email	19.8
Size of the household: Households with 1 members	In person, through visits	55.5
Size of the household: Households with 1 members	Other methods (for example, by postal mail, SMS, fax)	7.2
Size of the household: Households with 2 members	Total Persons who have used a computer in the last 12 months	5,405,295
Size of the household: Households with 2 members	Telephone (excluding SMS)	33.9
Size of the household: Households with 2 members	Email	17.6
Size of the household: Households with 2 members	In person, through visits	52.3
Size of the household: Households with 2 members	Other methods (for example, by postal mail, SMS, fax)	6.7
Size of the household: Households with 3 members	Total Persons who have used a computer in the last 12 months	7,365,070
Size of the household: Households with 3 members	Telephone (excluding SMS)	35.8
Size of the household: Households with 3 members	Email	17.5
Size of the household: Households with 3 members	In person, through visits	49.6
Size of the household: Households with 3 members	Other methods (for example, by postal mail, SMS, fax)	7.2
Size of the household: Households with 4 members	Total Persons who have used a computer in the last 12 months	8,154,165
Size of the household: Households with 4 members	Telephone (excluding SMS)	38.2
Size of the household: Households with 4 members	Email	18.8
Size of the household: Households with 4 members	In person, through visits	52.2
Size of the household: Households with 4 members	Other methods (for example, by postal mail, SMS, fax)	8.5
Size of the household: Households with 5 or more members	Total Persons who have used a computer in the last 12 months	3,128,711
Size of the household: Households with 5 or more members	Telephone (excluding SMS)	30.6
Size of the household: Households with 5 or more members	Email	18.5
Size of the household: Households with 5 or more members	In person, through visits	48.2
Size of the household: Households with 5 or more members	Other methods (for example, by postal mail, SMS, fax)	6.6
Nationality: Spanish	Total Persons who have used a computer in the last 12 months	22,245,806
Nationality: Spanish	Telephone (excluding SMS)	35.9
Nationality: Spanish	Email	18.9
Nationality: Spanish	In person, through visits	51.3
Nationality: Spanish	Other methods (for example, by postal mail, SMS, fax)	7.7
Nationality: foreign	Total Persons who have used a computer in the last 12 months	3,253,462
Nationality: foreign	Telephone (excluding SMS)	33.5
Nationality: foreign	Email	13.1
Nationality: foreign	In person, through visits	50.1
Nationality: foreign	Other methods (for example, by postal mail, SMS, fax)	5.4