Socio-economic characteristics	Methods used	Total
Total Persons	Total Persons who have used a computer in the last 12 months	25,499,268
Total Persons	Telephone (excluding SMS)	35.6
Total Persons	Email	18.2
Total Persons	In person, through visits	51.2
Total Persons	Other methods (for example, by postal mail, SMS, fax)	7.4
Studies completed: Illiterate	Total Persons who have used a computer in the last 12 months	0
Studies completed: Illiterate	Telephone (excluding SMS)	..
Studies completed: Illiterate	Email	..
Studies completed: Illiterate	In person, through visits	..
Studies completed: Illiterate	Other methods (for example, by postal mail, SMS, fax)	..
Studies completed: Primary Education	Total Persons who have used a computer in the last 12 months	1,781,359
Studies completed: Primary Education	Telephone (excluding SMS)	23.2
Studies completed: Primary Education	Email	5.8
Studies completed: Primary Education	In person, through visits	43.1
Studies completed: Primary Education	Other methods (for example, by postal mail, SMS, fax)	2.0
Studies completed: First stage Secondary Education	Total Persons who have used a computer in the last 12 months	6,469,644
Studies completed: First stage Secondary Education	Telephone (excluding SMS)	28.1
Studies completed: First stage Secondary Education	Email	9.3
Studies completed: First stage Secondary Education	In person, through visits	43.1
Studies completed: First stage Secondary Education	Other methods (for example, by postal mail, SMS, fax)	5.3
Studies completed: Second stage Secondary Education	Total Persons who have used a computer in the last 12 months	7,172,958
Studies completed: Second stage Secondary Education	Telephone (excluding SMS)	33.3
Studies completed: Second stage Secondary Education	Email	19.0
Studies completed: Second stage Secondary Education	In person, through visits	52.7
Studies completed: Second stage Secondary Education	Other methods (for example, by postal mail, SMS, fax)	6.4
Studies completed: Advanced Vocational Education	Total Persons who have used a computer in the last 12 months	3,079,907
Studies completed: Advanced Vocational Education	Telephone (excluding SMS)	41.6
Studies completed: Advanced Vocational Education	Email	20.1
Studies completed: Advanced Vocational Education	In person, through visits	53.2
Studies completed: Advanced Vocational Education	Other methods (for example, by postal mail, SMS, fax)	7.4
Studies completed: Higher Education	Total Persons who have used a computer in the last 12 months	6,972,727
Studies completed: Higher Education	Telephone (excluding SMS)	45.5
Studies completed: Higher Education	Email	28.0
Studies completed: Higher Education	In person, through visits	58.4
Studies completed: Higher Education	Other methods (for example, by postal mail, SMS, fax)	11.9
Studies completed: Other	Total Persons who have used a computer in the last 12 months	22,673
Studies completed: Other	Telephone (excluding SMS)	46.7
Studies completed: Other	Email	11.9
Studies completed: Other	In person, through visits	31.1
Studies completed: Other	Other methods (for example, by postal mail, SMS, fax)	0.0
Employment situation: Employed and economically active	Total Persons who have used a computer in the last 12 months	13,940,324
Employment situation: Employed and economically active	Telephone (excluding SMS)	38.8
Employment situation: Employed and economically active	Email	20.1
Employment situation: Employed and economically active	In person, through visits	51.3
Employment situation: Employed and economically active	Other methods (for example, by postal mail, SMS, fax)	9.5
Employment situation: Unemployed and economically active	Total Persons who have used a computer in the last 12 months	5,356,153
Employment situation: Unemployed and economically active	Telephone (excluding SMS)	38.8
Employment situation: Unemployed and economically active	Email	15.1
Employment situation: Unemployed and economically active	In person, through visits	60.8
Employment situation: Unemployed and economically active	Other methods (for example, by postal mail, SMS, fax)	6.5
Employment situation: Economically inactive population: Students	Total Persons who have used a computer in the last 12 months	3,118,102
Employment situation: Economically inactive population: Students	Telephone (excluding SMS)	23.6
Employment situation: Economically inactive population: Students	Email	23.7
Employment situation: Economically inactive population: Students	In person, through visits	37.2
Employment situation: Economically inactive population: Students	Other methods (for example, by postal mail, SMS, fax)	3.8
Employment situation: Economically inactive population: Household chores	Total Persons who have used a computer in the last 12 months	1,190,572
Employment situation: Economically inactive population: Household chores	Telephone (excluding SMS)	25.9
Employment situation: Economically inactive population: Household chores	Email	7.7
Employment situation: Economically inactive population: Household chores	In person, through visits	43.6
Employment situation: Economically inactive population: Household chores	Other methods (for example, by postal mail, SMS, fax)	2.8
Employment situation: Inactive population: Pensioners	Total Persons who have used a computer in the last 12 months	1,531,689
Employment situation: Inactive population: Pensioners	Telephone (excluding SMS)	28.6
Employment situation: Inactive population: Pensioners	Email	11.4
Employment situation: Inactive population: Pensioners	In person, through visits	50.4
Employment situation: Inactive population: Pensioners	Other methods (for example, by postal mail, SMS, fax)	4.2
Employment situation: Other situation	Total Persons who have used a computer in the last 12 months	362,427
Employment situation: Other situation	Telephone (excluding SMS)	31.0
Employment situation: Other situation	Email	7.4
Employment situation: Other situation	In person, through visits	49.6
Employment situation: Other situation	Other methods (for example, by postal mail, SMS, fax)	1.8
Professional status (in main job): Worker employed by others	Total Persons who have used a computer in the last 12 months	11,396,221
Professional status (in main job): Worker employed by others	Telephone (excluding SMS)	38.6
Professional status (in main job): Worker employed by others	Email	20.0
Professional status (in main job): Worker employed by others	In person, through visits	51.3
Professional status (in main job): Worker employed by others	Other methods (for example, by postal mail, SMS, fax)	9.4
Professional status (in main job): Self-employed or freelance workers	Total Persons who have used a computer in the last 12 months	2,544,103
Professional status (in main job): Self-employed or freelance workers	Telephone (excluding SMS)	39.6
Professional status (in main job): Self-employed or freelance workers	Email	20.2
Professional status (in main job): Self-employed or freelance workers	In person, through visits	51.6
Professional status (in main job): Self-employed or freelance workers	Other methods (for example, by postal mail, SMS, fax)	9.6
Main occupation: Manual	Total Persons who have used a computer in the last 12 months	3,491,823
Main occupation: Manual	Telephone (excluding SMS)	30.6
Main occupation: Manual	Email	11.5
Main occupation: Manual	In person, through visits	48.4
Main occupation: Manual	Other methods (for example, by postal mail, SMS, fax)	5.8
Main occupation: Non-manual	Total Persons who have used a computer in the last 12 months	10,448,502
Main occupation: Non-manual	Telephone (excluding SMS)	41.5
Main occupation: Non-manual	Email	22.9
Main occupation: Non-manual	In person, through visits	52.3
Main occupation: Non-manual	Other methods (for example, by postal mail, SMS, fax)	10.7
Main occupation: ICT workers	Total Persons who have used a computer in the last 12 months	525,587
Main occupation: ICT workers	Telephone (excluding SMS)	40.8
Main occupation: ICT workers	Email	30.5
Main occupation: ICT workers	In person, through visits	61.4
Main occupation: ICT workers	Other methods (for example, by postal mail, SMS, fax)	12.3
Main occupation: Other workers	Total Persons who have used a computer in the last 12 months	13,414,737
Main occupation: Other workers	Telephone (excluding SMS)	38.7
Main occupation: Other workers	Email	19.6
Main occupation: Other workers	In person, through visits	50.9
Main occupation: Other workers	Other methods (for example, by postal mail, SMS, fax)	9.4
Net household monthly income: Less than 900 Euros	Total Persons who have used a computer in the last 12 months	3,155,134
Net household monthly income: Less than 900 Euros	Telephone (excluding SMS)	34.1
Net household monthly income: Less than 900 Euros	Email	12.5
Net household monthly income: Less than 900 Euros	In person, through visits	56.4
Net household monthly income: Less than 900 Euros	Other methods (for example, by postal mail, SMS, fax)	5.4
Net household monthly income: 901 to 1,600 Euros	Total Persons who have used a computer in the last 12 months	6,394,711
Net household monthly income: 901 to 1,600 Euros	Telephone (excluding SMS)	36.3
Net household monthly income: 901 to 1,600 Euros	Email	15.6
Net household monthly income: 901 to 1,600 Euros	In person, through visits	55.2
Net household monthly income: 901 to 1,600 Euros	Other methods (for example, by postal mail, SMS, fax)	7.3
Net household monthly income: 1,601 to 2,500 Euros	Total Persons who have used a computer in the last 12 months	4,341,833
Net household monthly income: 1,601 to 2,500 Euros	Telephone (excluding SMS)	39.3
Net household monthly income: 1,601 to 2,500 Euros	Email	22.9
Net household monthly income: 1,601 to 2,500 Euros	In person, through visits	54.4
Net household monthly income: 1,601 to 2,500 Euros	Other methods (for example, by postal mail, SMS, fax)	7.6
Net household monthly income: More than 2,500 Euros	Total Persons who have used a computer in the last 12 months	4,232,366
Net household monthly income: More than 2,500 Euros	Telephone (excluding SMS)	43.3
Net household monthly income: More than 2,500 Euros	Email	27.8
Net household monthly income: More than 2,500 Euros	In person, through visits	55.0
Net household monthly income: More than 2,500 Euros	Other methods (for example, by postal mail, SMS, fax)	12.5
Net household monthly income: DK/NA	Total Persons who have used a computer in the last 12 months	7,375,224
Net household monthly income: DK/NA	Telephone (excluding SMS)	29.0
Net household monthly income: DK/NA	Email	14.6
Net household monthly income: DK/NA	In person, through visits	41.4
Net household monthly income: DK/NA	Other methods (for example, by postal mail, SMS, fax)	5.4