Demographic characteristics Reasons why they preferred to buy online Total Total Persons Total Persons who have used a computer in the last 12 months 10,990,805 Total Persons Prices, promotions or discounts 73.2 Total Persons Comfort 78.0 Total Persons Broader supply or range of products 52.8 Total Persons Only available means (products that are not available in the store) 24.8 Total Persons Possiblity to choose among different options and to obtain information about the products 53.1 Total Persons Ease of purchase (it is easier to purchase online than in a physical store) 55.6 Total Persons Time saving 65.5 Total Persons Quick delivery 42.8 Total Persons They wanted to try it 14.0 Total Persons Another person recommended it to them (relative, friend, etc.) 19.8 Total Persons Other reasons 9.2 Sex: Male Total Persons who have used a computer in the last 12 months 5,919,325 Sex: Male Prices, promotions or discounts 77.5 Sex: Male Comfort 76.9 Sex: Male Broader supply or range of products 56.9 Sex: Male Only available means (products that are not available in the store) 26.6 Sex: Male Possiblity to choose among different options and to obtain information about the products 56.4 Sex: Male Ease of purchase (it is easier to purchase online than in a physical store) 57.0 Sex: Male Time saving 66.1 Sex: Male Quick delivery 43.1 Sex: Male They wanted to try it 13.2 Sex: Male Another person recommended it to them (relative, friend, etc.) 20.4 Sex: Male Other reasons 10.3 Sex: Women Total Persons who have used a computer in the last 12 months 5,071,480 Sex: Women Prices, promotions or discounts 68.1 Sex: Women Comfort 79.4 Sex: Women Broader supply or range of products 48.1 Sex: Women Only available means (products that are not available in the store) 22.6 Sex: Women Possiblity to choose among different options and to obtain information about the products 49.2 Sex: Women Ease of purchase (it is easier to purchase online than in a physical store) 53.9 Sex: Women Time saving 64.7 Sex: Women Quick delivery 42.4 Sex: Women They wanted to try it 14.8 Sex: Women Another person recommended it to them (relative, friend, etc.) 19.3 Sex: Women Other reasons 7.9 Age: 16 to 24 years old Total Persons who have used a computer in the last 12 months 1,609,289 Age: 16 to 24 years old Prices, promotions or discounts 76.2 Age: 16 to 24 years old Comfort 79.2 Age: 16 to 24 years old Broader supply or range of products 53.8 Age: 16 to 24 years old Only available means (products that are not available in the store) 25.5 Age: 16 to 24 years old Possiblity to choose among different options and to obtain information about the products 52.7 Age: 16 to 24 years old Ease of purchase (it is easier to purchase online than in a physical store) 52.6 Age: 16 to 24 years old Time saving 65.8 Age: 16 to 24 years old Quick delivery 42.4 Age: 16 to 24 years old They wanted to try it 21.1 Age: 16 to 24 years old Another person recommended it to them (relative, friend, etc.) 25.6 Age: 16 to 24 years old Other reasons 7.9 Age: 25 to 34 years old Total Persons who have used a computer in the last 12 months 3,075,647 Age: 25 to 34 years old Prices, promotions or discounts 76.3 Age: 25 to 34 years old Comfort 77.8 Age: 25 to 34 years old Broader supply or range of products 56.2 Age: 25 to 34 years old Only available means (products that are not available in the store) 24.1 Age: 25 to 34 years old Possiblity to choose among different options and to obtain information about the products 56.2 Age: 25 to 34 years old Ease of purchase (it is easier to purchase online than in a physical store) 58.8 Age: 25 to 34 years old Time saving 65.7 Age: 25 to 34 years old Quick delivery 44.0 Age: 25 to 34 years old They wanted to try it 14.3 Age: 25 to 34 years old Another person recommended it to them (relative, friend, etc.) 24.3 Age: 25 to 34 years old Other reasons 10.5 Age: 35 to 44 years old Total Persons who have used a computer in the last 12 months 3,227,411 Age: 35 to 44 years old Prices, promotions or discounts 74.3 Age: 35 to 44 years old Comfort 79.1 Age: 35 to 44 years old Broader supply or range of products 52.5 Age: 35 to 44 years old Only available means (products that are not available in the store) 25.1 Age: 35 to 44 years old Possiblity to choose among different options and to obtain information about the products 52.6 Age: 35 to 44 years old Ease of purchase (it is easier to purchase online than in a physical store) 55.4 Age: 35 to 44 years old Time saving 68.3 Age: 35 to 44 years old Quick delivery 42.9 Age: 35 to 44 years old They wanted to try it 12.8 Age: 35 to 44 years old Another person recommended it to them (relative, friend, etc.) 16.4 Age: 35 to 44 years old Other reasons 8.6 Age: 45 to 54 years old Total Persons who have used a computer in the last 12 months 2,010,729 Age: 45 to 54 years old Prices, promotions or discounts 69.6 Age: 45 to 54 years old Comfort 75.5 Age: 45 to 54 years old Broader supply or range of products 50.1 Age: 45 to 54 years old Only available means (products that are not available in the store) 22.7 Age: 45 to 54 years old Possiblity to choose among different options and to obtain information about the products 51.3 Age: 45 to 54 years old Ease of purchase (it is easier to purchase online than in a physical store) 53.5 Age: 45 to 54 years old Time saving 63.1 Age: 45 to 54 years old Quick delivery 40.2 Age: 45 to 54 years old They wanted to try it 12.3 Age: 45 to 54 years old Another person recommended it to them (relative, friend, etc.) 17.0 Age: 45 to 54 years old Other reasons 8.1 Age: 55 to 64 years old Total Persons who have used a computer in the last 12 months 858,545 Age: 55 to 64 years old Prices, promotions or discounts 65.4 Age: 55 to 64 years old Comfort 78.2 Age: 55 to 64 years old Broader supply or range of products 48.5 Age: 55 to 64 years old Only available means (products that are not available in the store) 28.7 Age: 55 to 64 years old Possiblity to choose among different options and to obtain information about the products 49.3 Age: 55 to 64 years old Ease of purchase (it is easier to purchase online than in a physical store) 54.7 Age: 55 to 64 years old Time saving 61.1 Age: 55 to 64 years old Quick delivery 44.1 Age: 55 to 64 years old They wanted to try it 9.6 Age: 55 to 64 years old Another person recommended it to them (relative, friend, etc.) 14.0 Age: 55 to 64 years old Other reasons 12.0 Age: 65 to 74 years old Total Persons who have used a computer in the last 12 months 209,185 Age: 65 to 74 years old Prices, promotions or discounts 51.9 Age: 65 to 74 years old Comfort 81.0 Age: 65 to 74 years old Broader supply or range of products 44.6 Age: 65 to 74 years old Only available means (products that are not available in the store) 27.5 Age: 65 to 74 years old Possiblity to choose among different options and to obtain information about the products 51.0 Age: 65 to 74 years old Ease of purchase (it is easier to purchase online than in a physical store) 59.1 Age: 65 to 74 years old Time saving 57.0 Age: 65 to 74 years old Quick delivery 44.9 Age: 65 to 74 years old They wanted to try it 6.4 Age: 65 to 74 years old Another person recommended it to them (relative, friend, etc.) 14.9 Age: 65 to 74 years old Other reasons 8.3 Habitat: 100,000 inhabitants and over and provincial capitals Total Persons who have used a computer in the last 12 months 5,088,331 Habitat: 100,000 inhabitants and over and provincial capitals Prices, promotions or discounts 74.0 Habitat: 100,000 inhabitants and over and provincial capitals Comfort 79.3 Habitat: 100,000 inhabitants and over and provincial capitals Broader supply or range of products 52.8 Habitat: 100,000 inhabitants and over and provincial capitals Only available means (products that are not available in the store) 22.9 Habitat: 100,000 inhabitants and over and provincial capitals Possiblity to choose among different options and to obtain information about the products 55.7 Habitat: 100,000 inhabitants and over and provincial capitals Ease of purchase (it is easier to purchase online than in a physical store) 57.3 Habitat: 100,000 inhabitants and over and provincial capitals Time saving 67.5 Habitat: 100,000 inhabitants and over and provincial capitals Quick delivery 42.7 Habitat: 100,000 inhabitants and over and provincial capitals They wanted to try it 13.4 Habitat: 100,000 inhabitants and over and provincial capitals Another person recommended it to them (relative, friend, etc.) 21.0 Habitat: 100,000 inhabitants and over and provincial capitals Other reasons 9.4 Habitat: Between 50,000 and 100,000 inhabitants Total Persons who have used a computer in the last 12 months 1,021,816 Habitat: Between 50,000 and 100,000 inhabitants Prices, promotions or discounts 74.2 Habitat: Between 50,000 and 100,000 inhabitants Comfort 74.3 Habitat: Between 50,000 and 100,000 inhabitants Broader supply or range of products 50.2 Habitat: Between 50,000 and 100,000 inhabitants Only available means (products that are not available in the store) 26.6 Habitat: Between 50,000 and 100,000 inhabitants Possiblity to choose among different options and to obtain information about the products 45.5 Habitat: Between 50,000 and 100,000 inhabitants Ease of purchase (it is easier to purchase online than in a physical store) 48.1 Habitat: Between 50,000 and 100,000 inhabitants Time saving 59.7 Habitat: Between 50,000 and 100,000 inhabitants Quick delivery 38.9 Habitat: Between 50,000 and 100,000 inhabitants They wanted to try it 13.8 Habitat: Between 50,000 and 100,000 inhabitants Another person recommended it to them (relative, friend, etc.) 17.8 Habitat: Between 50,000 and 100,000 inhabitants Other reasons 9.8 Habitat: Between 20,000 and 50,000 inhabitants Total Persons who have used a computer in the last 12 months 1,552,516 Habitat: Between 20,000 and 50,000 inhabitants Prices, promotions or discounts 74.3 Habitat: Between 20,000 and 50,000 inhabitants Comfort 77.0 Habitat: Between 20,000 and 50,000 inhabitants Broader supply or range of products 57.3 Habitat: Between 20,000 and 50,000 inhabitants Only available means (products that are not available in the store) 24.9 Habitat: Between 20,000 and 50,000 inhabitants Possiblity to choose among different options and to obtain information about the products 55.5 Habitat: Between 20,000 and 50,000 inhabitants Ease of purchase (it is easier to purchase online than in a physical store) 56.9 Habitat: Between 20,000 and 50,000 inhabitants Time saving 66.9 Habitat: Between 20,000 and 50,000 inhabitants Quick delivery 49.2 Habitat: Between 20,000 and 50,000 inhabitants They wanted to try it 15.5 Habitat: Between 20,000 and 50,000 inhabitants Another person recommended it to them (relative, friend, etc.) 23.9 Habitat: Between 20,000 and 50,000 inhabitants Other reasons 8.4 Habitat: Between 10,000 and 20,000 inhabitants Total Persons who have used a computer in the last 12 months 1,270,540 Habitat: Between 10,000 and 20,000 inhabitants Prices, promotions or discounts 69.1 Habitat: Between 10,000 and 20,000 inhabitants Comfort 76.9 Habitat: Between 10,000 and 20,000 inhabitants Broader supply or range of products 48.8 Habitat: Between 10,000 and 20,000 inhabitants Only available means (products that are not available in the store) 22.7 Habitat: Between 10,000 and 20,000 inhabitants Possiblity to choose among different options and to obtain information about the products 44.5 Habitat: Between 10,000 and 20,000 inhabitants Ease of purchase (it is easier to purchase online than in a physical store) 50.3 Habitat: Between 10,000 and 20,000 inhabitants Time saving 62.4 Habitat: Between 10,000 and 20,000 inhabitants Quick delivery 39.6 Habitat: Between 10,000 and 20,000 inhabitants They wanted to try it 14.1 Habitat: Between 10,000 and 20,000 inhabitants Another person recommended it to them (relative, friend, etc.) 12.9 Habitat: Between 10,000 and 20,000 inhabitants Other reasons 7.8 Habitat:áLess than 10,000 inhabitants Total Persons who have used a computer in the last 12 months 2,057,601 Habitat:áLess than 10,000 inhabitants Prices, promotions or discounts 72.2 Habitat:áLess than 10,000 inhabitants Comfort 78.2 Habitat:áLess than 10,000 inhabitants Broader supply or range of products 53.4 Habitat:áLess than 10,000 inhabitants Only available means (products that are not available in the store) 29.6 Habitat:áLess than 10,000 inhabitants Possiblity to choose among different options and to obtain information about the products 53.8 Habitat:áLess than 10,000 inhabitants Ease of purchase (it is easier to purchase online than in a physical store) 57.4 Habitat:áLess than 10,000 inhabitants Time saving 64.2 Habitat:áLess than 10,000 inhabitants Quick delivery 41.8 Habitat:áLess than 10,000 inhabitants They wanted to try it 14.1 Habitat:áLess than 10,000 inhabitants Another person recommended it to them (relative, friend, etc.) 19.4 Habitat:áLess than 10,000 inhabitants Other reasons 9.9 Size of the household: Households with 1 members Total Persons who have used a computer in the last 12 months 621,069 Size of the household: Households with 1 members Prices, promotions or discounts 72.3 Size of the household: Households with 1 members Comfort 81.8 Size of the household: Households with 1 members Broader supply or range of products 50.8 Size of the household: Households with 1 members Only available means (products that are not available in the store) 21.9 Size of the household: Households with 1 members Possiblity to choose among different options and to obtain information about the products 56.7 Size of the household: Households with 1 members Ease of purchase (it is easier to purchase online than in a physical store) 54.3 Size of the household: Households with 1 members Time saving 66.2 Size of the household: Households with 1 members Quick delivery 43.0 Size of the household: Households with 1 members They wanted to try it 13.4 Size of the household: Households with 1 members Another person recommended it to them (relative, friend, etc.) 19.7 Size of the household: Households with 1 members Other reasons 10.9 Size of the household: Households with 2 members Total Persons who have used a computer in the last 12 months 2,354,971 Size of the household: Households with 2 members Prices, promotions or discounts 73.8 Size of the household: Households with 2 members Comfort 78.6 Size of the household: Households with 2 members Broader supply or range of products 53.4 Size of the household: Households with 2 members Only available means (products that are not available in the store) 23.4 Size of the household: Households with 2 members Possiblity to choose among different options and to obtain information about the products 51.0 Size of the household: Households with 2 members Ease of purchase (it is easier to purchase online than in a physical store) 53.0 Size of the household: Households with 2 members Time saving 63.3 Size of the household: Households with 2 members Quick delivery 40.9 Size of the household: Households with 2 members They wanted to try it 12.2 Size of the household: Households with 2 members Another person recommended it to them (relative, friend, etc.) 17.8 Size of the household: Households with 2 members Other reasons 8.8 Size of the household: Households with 3 members Total Persons who have used a computer in the last 12 months 3,277,390 Size of the household: Households with 3 members Prices, promotions or discounts 73.1 Size of the household: Households with 3 members Comfort 75.9 Size of the household: Households with 3 members Broader supply or range of products 53.0 Size of the household: Households with 3 members Only available means (products that are not available in the store) 25.8 Size of the household: Households with 3 members Possiblity to choose among different options and to obtain information about the products 51.5 Size of the household: Households with 3 members Ease of purchase (it is easier to purchase online than in a physical store) 55.4 Size of the household: Households with 3 members Time saving 63.8 Size of the household: Households with 3 members Quick delivery 43.0 Size of the household: Households with 3 members They wanted to try it 15.3 Size of the household: Households with 3 members Another person recommended it to them (relative, friend, etc.) 20.3 Size of the household: Households with 3 members Other reasons 10.6 Size of the household: Households with 4 members Total Persons who have used a computer in the last 12 months 3,500,012 Size of the household: Households with 4 members Prices, promotions or discounts 76.2 Size of the household: Households with 4 members Comfort 79.1 Size of the household: Households with 4 members Broader supply or range of products 53.7 Size of the household: Households with 4 members Only available means (products that are not available in the store) 24.1 Size of the household: Households with 4 members Possiblity to choose among different options and to obtain information about the products 54.6 Size of the household: Households with 4 members Ease of purchase (it is easier to purchase online than in a physical store) 57.3 Size of the household: Households with 4 members Time saving 67.9 Size of the household: Households with 4 members Quick delivery 43.1 Size of the household: Households with 4 members They wanted to try it 12.9 Size of the household: Households with 4 members Another person recommended it to them (relative, friend, etc.) 20.1 Size of the household: Households with 4 members Other reasons 8.5 Size of the household: Households with 5 or more members Total Persons who have used a computer in the last 12 months 1,237,364 Size of the household: Households with 5 or more members Prices, promotions or discounts 64.0 Size of the household: Households with 5 or more members Comfort 77.9 Size of the household: Households with 5 or more members Broader supply or range of products 49.8 Size of the household: Households with 5 or more members Only available means (products that are not available in the store) 28.1 Size of the household: Households with 5 or more members Possiblity to choose among different options and to obtain information about the products 55.1 Size of the household: Households with 5 or more members Ease of purchase (it is easier to purchase online than in a physical store) 57.0 Size of the household: Households with 5 or more members Time saving 66.7 Size of the household: Households with 5 or more members Quick delivery 44.6 Size of the household: Households with 5 or more members They wanted to try it 17.1 Size of the household: Households with 5 or more members Another person recommended it to them (relative, friend, etc.) 21.9 Size of the household: Households with 5 or more members Other reasons 7.3 Nationality: Spanish Total Persons who have used a computer in the last 12 months 9,953,857 Nationality: Spanish Prices, promotions or discounts 72.7 Nationality: Spanish Comfort 78.3 Nationality: Spanish Broader supply or range of products 52.4 Nationality: Spanish Only available means (products that are not available in the store) 25.3 Nationality: Spanish Possiblity to choose among different options and to obtain information about the products 53.4 Nationality: Spanish Ease of purchase (it is easier to purchase online than in a physical store) 55.7 Nationality: Spanish Time saving 65.2 Nationality: Spanish Quick delivery 42.7 Nationality: Spanish They wanted to try it 13.4 Nationality: Spanish Another person recommended it to them (relative, friend, etc.) 19.9 Nationality: Spanish Other reasons 8.9 Nationality: foreign Total Persons who have used a computer in the last 12 months 1,036,948 Nationality: foreign Prices, promotions or discounts 78.2 Nationality: foreign Comfort 75.8 Nationality: foreign Broader supply or range of products 57.1 Nationality: foreign Only available means (products that are not available in the store) 19.7 Nationality: foreign Possiblity to choose among different options and to obtain information about the products 49.6 Nationality: foreign Ease of purchase (it is easier to purchase online than in a physical store) 54.8 Nationality: foreign Time saving 67.9 Nationality: foreign Quick delivery 43.2 Nationality: foreign They wanted to try it 19.1 Nationality: foreign Another person recommended it to them (relative, friend, etc.) 19.8 Nationality: foreign Other reasons 11.8