National Total	Autonomous Communities and Cities	Methods used	Total
National Total		Total Persons who have used a computer in the last 12 months	25,499,268
National Total		Telephone (excluding SMS)	35.6
National Total		Email	18.2
National Total		In person, through visits	51.2
National Total		Other methods (for example, by postal mail, SMS, fax)	7.4
National Total	Andalucía	Total Persons who have used a computer in the last 12 months	4,285,519
National Total	Andalucía	Telephone (excluding SMS)	30.0
National Total	Andalucía	Email	14.1
National Total	Andalucía	In person, through visits	46.2
National Total	Andalucía	Other methods (for example, by postal mail, SMS, fax)	3.9
National Total	Aragón	Total Persons who have used a computer in the last 12 months	742,332
National Total	Aragón	Telephone (excluding SMS)	33.2
National Total	Aragón	Email	19.5
National Total	Aragón	In person, through visits	55.4
National Total	Aragón	Other methods (for example, by postal mail, SMS, fax)	5.4
National Total	Asturias, Principado de	Total Persons who have used a computer in the last 12 months	568,219
National Total	Asturias, Principado de	Telephone (excluding SMS)	36.5
National Total	Asturias, Principado de	Email	23.9
National Total	Asturias, Principado de	In person, through visits	51.7
National Total	Asturias, Principado de	Other methods (for example, by postal mail, SMS, fax)	8.3
National Total	Balears, Illes	Total Persons who have used a computer in the last 12 months	657,138
National Total	Balears, Illes	Telephone (excluding SMS)	29.0
National Total	Balears, Illes	Email	10.5
National Total	Balears, Illes	In person, through visits	55.3
National Total	Balears, Illes	Other methods (for example, by postal mail, SMS, fax)	4.4
National Total	Canarias	Total Persons who have used a computer in the last 12 months	1,128,206
National Total	Canarias	Telephone (excluding SMS)	31.9
National Total	Canarias	Email	14.5
National Total	Canarias	In person, through visits	41.7
National Total	Canarias	Other methods (for example, by postal mail, SMS, fax)	4.6
National Total	Cantabria	Total Persons who have used a computer in the last 12 months	330,854
National Total	Cantabria	Telephone (excluding SMS)	33.7
National Total	Cantabria	Email	17.3
National Total	Cantabria	In person, through visits	56.1
National Total	Cantabria	Other methods (for example, by postal mail, SMS, fax)	6.2
National Total	Castilla y León	Total Persons who have used a computer in the last 12 months	1,342,286
National Total	Castilla y León	Telephone (excluding SMS)	36.6
National Total	Castilla y León	Email	23.5
National Total	Castilla y León	In person, through visits	53.6
National Total	Castilla y León	Other methods (for example, by postal mail, SMS, fax)	10.4
National Total	Castilla-La Mancha	Total Persons who have used a computer in the last 12 months	1,037,970
National Total	Castilla-La Mancha	Telephone (excluding SMS)	41.4
National Total	Castilla-La Mancha	Email	20.7
National Total	Castilla-La Mancha	In person, through visits	54.7
National Total	Castilla-La Mancha	Other methods (for example, by postal mail, SMS, fax)	14.1
National Total	Cataluña	Total Persons who have used a computer in the last 12 months	4,198,439
National Total	Cataluña	Telephone (excluding SMS)	27.5
National Total	Cataluña	Email	14.8
National Total	Cataluña	In person, through visits	45.1
National Total	Cataluña	Other methods (for example, by postal mail, SMS, fax)	4.9
National Total	Comunitat Valenciana	Total Persons who have used a computer in the last 12 months	2,705,908
National Total	Comunitat Valenciana	Telephone (excluding SMS)	35.6
National Total	Comunitat Valenciana	Email	12.8
National Total	Comunitat Valenciana	In person, through visits	50.8
National Total	Comunitat Valenciana	Other methods (for example, by postal mail, SMS, fax)	6.4
National Total	Extremadura	Total Persons who have used a computer in the last 12 months	549,814
National Total	Extremadura	Telephone (excluding SMS)	39.6
National Total	Extremadura	Email	26.0
National Total	Extremadura	In person, through visits	53.2
National Total	Extremadura	Other methods (for example, by postal mail, SMS, fax)	14.2
National Total	Galicia	Total Persons who have used a computer in the last 12 months	1,371,327
National Total	Galicia	Telephone (excluding SMS)	41.3
National Total	Galicia	Email	20.2
National Total	Galicia	In person, through visits	63.5
National Total	Galicia	Other methods (for example, by postal mail, SMS, fax)	9.3
National Total	Madrid, Comunidad de	Total Persons who have used a computer in the last 12 months	3,968,599
National Total	Madrid, Comunidad de	Telephone (excluding SMS)	46.2
National Total	Madrid, Comunidad de	Email	25.6
National Total	Madrid, Comunidad de	In person, through visits	56.2
National Total	Madrid, Comunidad de	Other methods (for example, by postal mail, SMS, fax)	10.2
National Total	Murcia, Región de	Total Persons who have used a computer in the last 12 months	760,437
National Total	Murcia, Región de	Telephone (excluding SMS)	32.8
National Total	Murcia, Región de	Email	17.9
National Total	Murcia, Región de	In person, through visits	52.4
National Total	Murcia, Región de	Other methods (for example, by postal mail, SMS, fax)	8.8
National Total	Navarra (Comunidad Foral de)	Total Persons who have used a computer in the last 12 months	343,442
National Total	Navarra (Comunidad Foral de)	Telephone (excluding SMS)	44.6
National Total	Navarra (Comunidad Foral de)	Email	20.3
National Total	Navarra (Comunidad Foral de)	In person, through visits	56.0
National Total	Navarra (Comunidad Foral de)	Other methods (for example, by postal mail, SMS, fax)	11.7
National Total	País Vasco	Total Persons who have used a computer in the last 12 months	1,255,098
National Total	País Vasco	Telephone (excluding SMS)	41.8
National Total	País Vasco	Email	22.2
National Total	País Vasco	In person, through visits	52.6
National Total	País Vasco	Other methods (for example, by postal mail, SMS, fax)	10.5
National Total	Rioja, La	Total Persons who have used a computer in the last 12 months	169,261
National Total	Rioja, La	Telephone (excluding SMS)	44.0
National Total	Rioja, La	Email	17.9
National Total	Rioja, La	In person, through visits	55.7
National Total	Rioja, La	Other methods (for example, by postal mail, SMS, fax)	11.4
National Total	Ceuta	Total Persons who have used a computer in the last 12 months	48,862
National Total	Ceuta	Telephone (excluding SMS)	18.5
National Total	Ceuta	Email	12.5
National Total	Ceuta	In person, through visits	55.0
National Total	Ceuta	Other methods (for example, by postal mail, SMS, fax)	3.3
National Total	Melilla	Total Persons who have used a computer in the last 12 months	35,559
National Total	Melilla	Telephone (excluding SMS)	34.0
National Total	Melilla	Email	13.7
National Total	Melilla	In person, through visits	58.7
National Total	Melilla	Other methods (for example, by postal mail, SMS, fax)	2.7