Demographic characteristics;Type of service;Total
Total Persons;Total persons who have used the Internet to interact with the Administration in the last 3 months;7,914,080
Total Persons;Income statement;24.9
Total Persons;Jobs offered by employment offices;14.4
Total Persons;Social benefits (child assistance, grants, unemployment benefits,...);15.6
Total Persons;Personal documents (driving licence, passport,...);14.0
Total Persons;Certificates (including those of the Civil Register): requests and deliveries;12.0
Total Persons;Enrolment in university or other type of studies;16.1
Total Persons;Registration;4.2
Total Persons;Police statements/reports;1.6
Total Persons;Health related services;14.8
Total Persons;Public libraries access;13.2
Total Persons;DK/ DA;0.0
Sex: Male;Total persons who have used the Internet to interact with the Administration in the last 3 months;4,388,579
Sex: Male;Income statement;27.2
Sex: Male;Jobs offered by employment offices;11.7
Sex: Male;Social benefits (child assistance, grants, unemployment benefits,...);14.6
Sex: Male;Personal documents (driving licence, passport,...);15.7
Sex: Male;Certificates (including those of the Civil Register): requests and deliveries;12.9
Sex: Male;Enrolment in university or other type of studies;15.1
Sex: Male;Registration;4.0
Sex: Male;Police statements/reports;2.4
Sex: Male;Health related services;13.4
Sex: Male;Public libraries access;13.1
Sex: Male;DK/ DA;0.0
Sex: Female;Total persons who have used the Internet to interact with the Administration in the last 3 months;3,525,500
Sex: Female;Income statement;22.1
Sex: Female;Jobs offered by employment offices;17.7
Sex: Female;Social benefits (child assistance, grants, unemployment benefits,...);16.8
Sex: Female;Personal documents (driving licence, passport,...);12.0
Sex: Female;Certificates (including those of the Civil Register): requests and deliveries;10.9
Sex: Female;Enrolment in university or other type of studies;17.3
Sex: Female;Registration;4.4
Sex: Female;Police statements/reports;0.7
Sex: Female;Health related services;16.6
Sex: Female;Public libraries access;13.4
Sex: Female;DK/ DA;0.0
Age: from 16 to 24 years old;Total persons who have used the Internet to interact with the Administration in the last 3 months;1,415,285
Age: from 16 to 24 years old;Income statement;9.0
Age: from 16 to 24 years old;Jobs offered by employment offices;20.9
Age: from 16 to 24 years old;Social benefits (child assistance, grants, unemployment benefits,...);19.9
Age: from 16 to 24 years old;Personal documents (driving licence, passport,...);13.1
Age: from 16 to 24 years old;Certificates (including those of the Civil Register): requests and deliveries;9.8
Age: from 16 to 24 years old;Enrolment in university or other type of studies;37.4
Age: from 16 to 24 years old;Registration;2.7
Age: from 16 to 24 years old;Police statements/reports;0.6
Age: from 16 to 24 years old;Health related services;11.6
Age: from 16 to 24 years old;Public libraries access;22.9
Age: from 16 to 24 years old;DK/ DA;0.0
Age: from 25 to 34 years old;Total persons who have used the Internet to interact with the Administration in the last 3 months;2,763,650
Age: from 25 to 34 years old;Income statement;24.1
Age: from 25 to 34 years old;Jobs offered by employment offices;18.3
Age: from 25 to 34 years old;Social benefits (child assistance, grants, unemployment benefits,...);14.6
Age: from 25 to 34 years old;Personal documents (driving licence, passport,...);14.9
Age: from 25 to 34 years old;Certificates (including those of the Civil Register): requests and deliveries;11.1
Age: from 25 to 34 years old;Enrolment in university or other type of studies;14.3
Age: from 25 to 34 years old;Registration;4.0
Age: from 25 to 34 years old;Police statements/reports;1.3
Age: from 25 to 34 years old;Health related services;15.0
Age: from 25 to 34 years old;Public libraries access;12.3
Age: from 25 to 34 years old;DK/ DA;0.0
Age: from 35 to 44 years old;Total persons who have used the Internet to interact with the Administration in the last 3 months;2,097,361
Age: from 35 to 44 years old;Income statement;30.8
Age: from 35 to 44 years old;Jobs offered by employment offices;11.0
Age: from 35 to 44 years old;Social benefits (child assistance, grants, unemployment benefits,...);16.5
Age: from 35 to 44 years old;Personal documents (driving licence, passport,...);14.7
Age: from 35 to 44 years old;Certificates (including those of the Civil Register): requests and deliveries;15.0
Age: from 35 to 44 years old;Enrolment in university or other type of studies;7.8
Age: from 35 to 44 years old;Registration;5.5
Age: from 35 to 44 years old;Police statements/reports;2.0
Age: from 35 to 44 years old;Health related services;16.5
Age: from 35 to 44 years old;Public libraries access;9.8
Age: from 35 to 44 years old;DK/ DA;0.0
Age: from 45 to 54 years old;Total persons who have used the Internet to interact with the Administration in the last 3 months;1,169,371
Age: from 45 to 54 years old;Income statement;31.4
Age: from 45 to 54 years old;Jobs offered by employment offices;6.0
Age: from 45 to 54 years old;Social benefits (child assistance, grants, unemployment benefits,...);12.9
Age: from 45 to 54 years old;Personal documents (driving licence, passport,...);13.3
Age: from 45 to 54 years old;Certificates (including those of the Civil Register): requests and deliveries;11.7
Age: from 45 to 54 years old;Enrolment in university or other type of studies;11.3
Age: from 45 to 54 years old;Registration;4.2
Age: from 45 to 54 years old;Police statements/reports;1.4
Age: from 45 to 54 years old;Health related services;14.7
Age: from 45 to 54 years old;Public libraries access;9.1
Age: from 45 to 54 years old;DK/ DA;0.0
Age: from 55 to 64 years old;Total persons who have used the Internet to interact with the Administration in the last 3 months;418,245
Age: from 55 to 64 years old;Income statement;35.7
Age: from 55 to 64 years old;Jobs offered by employment offices;7.7
Age: from 55 to 64 years old;Social benefits (child assistance, grants, unemployment benefits,...);11.9
Age: from 55 to 64 years old;Personal documents (driving licence, passport,...);11.5
Age: from 55 to 64 years old;Certificates (including those of the Civil Register): requests and deliveries;12.9
Age: from 55 to 64 years old;Enrolment in university or other type of studies;12.4
Age: from 55 to 64 years old;Registration;2.7
Age: from 55 to 64 years old;Police statements/reports;5.5
Age: from 55 to 64 years old;Health related services;16.3
Age: from 55 to 64 years old;Public libraries access;14.2
Age: from 55 to 64 years old;DK/ DA;0.0
Age: from 65 to 74 years old;Total persons who have used the Internet to interact with the Administration in the last 3 months;50,168
Age: from 65 to 74 years old;Income statement;31.0
Age: from 65 to 74 years old;Jobs offered by employment offices;6.2
Age: from 65 to 74 years old;Social benefits (child assistance, grants, unemployment benefits,...);8.6
Age: from 65 to 74 years old;Personal documents (driving licence, passport,...);4.1
Age: from 65 to 74 years old;Certificates (including those of the Civil Register): requests and deliveries;0.4
Age: from 65 to 74 years old;Enrolment in university or other type of studies;0.0
Age: from 65 to 74 years old;Registration;7.0
Age: from 65 to 74 years old;Police statements/reports;0.0
Age: from 65 to 74 years old;Health related services;18.8
Age: from 65 to 74 years old;Public libraries access;23.3
Age: from 65 to 74 years old;DK/ DA;0.0
Habitat: More than 100,000 inhabitants and provincial capitals;Total persons who have used the Internet to interact with the Administration in the last 3 months;4,076,767
Habitat: More than 100,000 inhabitants and provincial capitals;Income statement;27.0
Habitat: More than 100,000 inhabitants and provincial capitals;Jobs offered by employment offices;15.5
Habitat: More than 100,000 inhabitants and provincial capitals;Social benefits (child assistance, grants, unemployment benefits,...);15.4
Habitat: More than 100,000 inhabitants and provincial capitals;Personal documents (driving licence, passport,...);13.5
Habitat: More than 100,000 inhabitants and provincial capitals;Certificates (including those of the Civil Register): requests and deliveries;13.1
Habitat: More than 100,000 inhabitants and provincial capitals;Enrolment in university or other type of studies;16.3
Habitat: More than 100,000 inhabitants and provincial capitals;Registration;6.2
Habitat: More than 100,000 inhabitants and provincial capitals;Police statements/reports;1.6
Habitat: More than 100,000 inhabitants and provincial capitals;Health related services;14.3
Habitat: More than 100,000 inhabitants and provincial capitals;Public libraries access;13.3
Habitat: More than 100,000 inhabitants and provincial capitals;DK/ DA;0.0
Habitat: From 50,000 to 100,000 inhabitants;Total persons who have used the Internet to interact with the Administration in the last 3 months;777,868
Habitat: From 50,000 to 100,000 inhabitants;Income statement;25.9
Habitat: From 50,000 to 100,000 inhabitants;Jobs offered by employment offices;14.5
Habitat: From 50,000 to 100,000 inhabitants;Social benefits (child assistance, grants, unemployment benefits,...);16.4
Habitat: From 50,000 to 100,000 inhabitants;Personal documents (driving licence, passport,...);17.8
Habitat: From 50,000 to 100,000 inhabitants;Certificates (including those of the Civil Register): requests and deliveries;10.1
Habitat: From 50,000 to 100,000 inhabitants;Enrolment in university or other type of studies;19.2
Habitat: From 50,000 to 100,000 inhabitants;Registration;2.5
Habitat: From 50,000 to 100,000 inhabitants;Police statements/reports;2.4
Habitat: From 50,000 to 100,000 inhabitants;Health related services;14.6
Habitat: From 50,000 to 100,000 inhabitants;Public libraries access;16.5
Habitat: From 50,000 to 100,000 inhabitants;DK/ DA;0.0
Habitat: From 20,000 to 50,000 inhabitants;Total persons who have used the Internet to interact with the Administration in the last 3 months;1,033,346
Habitat: From 20,000 to 50,000 inhabitants;Income statement;25.4
Habitat: From 20,000 to 50,000 inhabitants;Jobs offered by employment offices;14.1
Habitat: From 20,000 to 50,000 inhabitants;Social benefits (child assistance, grants, unemployment benefits,...);16.2
Habitat: From 20,000 to 50,000 inhabitants;Personal documents (driving licence, passport,...);16.1
Habitat: From 20,000 to 50,000 inhabitants;Certificates (including those of the Civil Register): requests and deliveries;10.6
Habitat: From 20,000 to 50,000 inhabitants;Enrolment in university or other type of studies;13.2
Habitat: From 20,000 to 50,000 inhabitants;Registration;1.8
Habitat: From 20,000 to 50,000 inhabitants;Police statements/reports;1.5
Habitat: From 20,000 to 50,000 inhabitants;Health related services;17.4
Habitat: From 20,000 to 50,000 inhabitants;Public libraries access;10.6
Habitat: From 20,000 to 50,000 inhabitants;DK/ DA;0.0
Habitat: From 10,000 to 20,000 inhabitants;Total persons who have used the Internet to interact with the Administration in the last 3 months;872,415
Habitat: From 10,000 to 20,000 inhabitants;Income statement;18.6
Habitat: From 10,000 to 20,000 inhabitants;Jobs offered by employment offices;15.4
Habitat: From 10,000 to 20,000 inhabitants;Social benefits (child assistance, grants, unemployment benefits,...);15.2
Habitat: From 10,000 to 20,000 inhabitants;Personal documents (driving licence, passport,...);11.8
Habitat: From 10,000 to 20,000 inhabitants;Certificates (including those of the Civil Register): requests and deliveries;9.9
Habitat: From 10,000 to 20,000 inhabitants;Enrolment in university or other type of studies;15.8
Habitat: From 10,000 to 20,000 inhabitants;Registration;2.1
Habitat: From 10,000 to 20,000 inhabitants;Police statements/reports;1.9
Habitat: From 10,000 to 20,000 inhabitants;Health related services;15.8
Habitat: From 10,000 to 20,000 inhabitants;Public libraries access;13.9
Habitat: From 10,000 to 20,000 inhabitants;DK/ DA;0.0
Habitat: Less than 10,000 inhabitants;Total persons who have used the Internet to interact with the Administration in the last 3 months;1,153,684
Habitat: Less than 10,000 inhabitants;Income statement;21.2
Habitat: Less than 10,000 inhabitants;Jobs offered by employment offices;9.8
Habitat: Less than 10,000 inhabitants;Social benefits (child assistance, grants, unemployment benefits,...);15.4
Habitat: Less than 10,000 inhabitants;Personal documents (driving licence, passport,...);13.2
Habitat: Less than 10,000 inhabitants;Certificates (including those of the Civil Register): requests and deliveries;12.3
Habitat: Less than 10,000 inhabitants;Enrolment in university or other type of studies;16.1
Habitat: Less than 10,000 inhabitants;Registration;1.7
Habitat: Less than 10,000 inhabitants;Police statements/reports;1.1
Habitat: Less than 10,000 inhabitants;Health related services;13.7
Habitat: Less than 10,000 inhabitants;Public libraries access;12.8
Habitat: Less than 10,000 inhabitants;DK/ DA;0.0
Size of household: Households with 1 member;Total persons who have used the Internet to interact with the Administration in the last 3 months;343,138
Size of household: Households with 1 member;Income statement;26.5
Size of household: Households with 1 member;Jobs offered by employment offices;10.8
Size of household: Households with 1 member;Social benefits (child assistance, grants, unemployment benefits,...);9.3
Size of household: Households with 1 member;Personal documents (driving licence, passport,...);11.5
Size of household: Households with 1 member;Certificates (including those of the Civil Register): requests and deliveries;12.0
Size of household: Households with 1 member;Enrolment in university or other type of studies;15.2
Size of household: Households with 1 member;Registration;1.9
Size of household: Households with 1 member;Police statements/reports;2.1
Size of household: Households with 1 member;Health related services;14.6
Size of household: Households with 1 member;Public libraries access;14.6
Size of household: Households with 1 member;DK/ DA;0.0
Size of household: Households with 2 members;Total persons who have used the Internet to interact with the Administration in the last 3 months;1,368,171
Size of household: Households with 2 members;Income statement;27.9
Size of household: Households with 2 members;Jobs offered by employment offices;16.4
Size of household: Households with 2 members;Social benefits (child assistance, grants, unemployment benefits,...);14.7
Size of household: Households with 2 members;Personal documents (driving licence, passport,...);16.3
Size of household: Households with 2 members;Certificates (including those of the Civil Register): requests and deliveries;12.3
Size of household: Households with 2 members;Enrolment in university or other type of studies;13.2
Size of household: Households with 2 members;Registration;4.3
Size of household: Households with 2 members;Police statements/reports;2.0
Size of household: Households with 2 members;Health related services;17.3
Size of household: Households with 2 members;Public libraries access;13.7
Size of household: Households with 2 members;DK/ DA;0.0
Size of household: Households with 3 members;Total persons who have used the Internet to interact with the Administration in the last 3 months;2,279,247
Size of household: Households with 3 members;Income statement;27.7
Size of household: Households with 3 members;Jobs offered by employment offices;14.0
Size of household: Households with 3 members;Social benefits (child assistance, grants, unemployment benefits,...);15.8
Size of household: Households with 3 members;Personal documents (driving licence, passport,...);14.2
Size of household: Households with 3 members;Certificates (including those of the Civil Register): requests and deliveries;11.5
Size of household: Households with 3 members;Enrolment in university or other type of studies;14.9
Size of household: Households with 3 members;Registration;5.1
Size of household: Households with 3 members;Police statements/reports;1.8
Size of household: Households with 3 members;Health related services;14.1
Size of household: Households with 3 members;Public libraries access;12.3
Size of household: Households with 3 members;DK/ DA;0.0
Size of household: Households with 4 members;Total persons who have used the Internet to interact with the Administration in the last 3 months;2,701,953
Size of household: Households with 4 members;Income statement;23.0
Size of household: Households with 4 members;Jobs offered by employment offices;13.7
Size of household: Households with 4 members;Social benefits (child assistance, grants, unemployment benefits,...);15.2
Size of household: Households with 4 members;Personal documents (driving licence, passport,...);13.9
Size of household: Households with 4 members;Certificates (including those of the Civil Register): requests and deliveries;11.8
Size of household: Households with 4 members;Enrolment in university or other type of studies;18.0
Size of household: Households with 4 members;Registration;3.5
Size of household: Households with 4 members;Police statements/reports;1.3
Size of household: Households with 4 members;Health related services;16.5
Size of household: Households with 4 members;Public libraries access;13.4
Size of household: Households with 4 members;DK/ DA;0.0
Size of household: Households with 5 or more members;Total persons who have used the Internet to interact with the Administration in the last 3 months;1,221,572
Size of household: Households with 5 or more members;Income statement;20.3
Size of household: Households with 5 or more members;Jobs offered by employment offices;15.4
Size of household: Households with 5 or more members;Social benefits (child assistance, grants, unemployment benefits,...);18.8
Size of household: Households with 5 or more members;Personal documents (driving licence, passport,...);12.2
Size of household: Households with 5 or more members;Certificates (including those of the Civil Register): requests and deliveries;13.3
Size of household: Households with 5 or more members;Enrolment in university or other type of studies;17.5
Size of household: Households with 5 or more members;Registration;4.2
Size of household: Households with 5 or more members;Police statements/reports;1.5
Size of household: Households with 5 or more members;Health related services;9.8
Size of household: Households with 5 or more members;Public libraries access;13.7
Size of household: Households with 5 or more members;DK/ DA;0.0
Spanish Nationality;Total persons who have used the Internet to interact with the Administration in the last 3 months;7,510,529
Spanish Nationality;Income statement;25.4
Spanish Nationality;Jobs offered by employment offices;13.8
Spanish Nationality;Social benefits (child assistance, grants, unemployment benefits,...);15.5
Spanish Nationality;Personal documents (driving licence, passport,...);13.3
Spanish Nationality;Certificates (including those of the Civil Register): requests and deliveries;12.1
Spanish Nationality;Enrolment in university or other type of studies;16.5
Spanish Nationality;Registration;3.9
Spanish Nationality;Police statements/reports;1.7
Spanish Nationality;Health related services;14.7
Spanish Nationality;Public libraries access;13.5
Spanish Nationality;DK/ DA;0.0
Foreign Nationality;Total persons who have used the Internet to interact with the Administration in the last 3 months;403,551
Foreign Nationality;Income statement;15.8
Foreign Nationality;Jobs offered by employment offices;24.8
Foreign Nationality;Social benefits (child assistance, grants, unemployment benefits,...);17.4
Foreign Nationality;Personal documents (driving licence, passport,...);27.2
Foreign Nationality;Certificates (including those of the Civil Register): requests and deliveries;10.0
Foreign Nationality;Enrolment in university or other type of studies;8.5
Foreign Nationality;Registration;9.7
Foreign Nationality;Police statements/reports;0.3
Foreign Nationality;Health related services;17.7
Foreign Nationality;Public libraries access;8.6
Foreign Nationality;DK/ DA;0.0