Socioeconomic characteristics;Type of problem;Total
Total Persons;Total Persons who have purchased over the Internet during the last 12 months;5,680,851
Total Persons;Difficulties finding information on guarantees;6.8
Total Persons;Late delivery;9.2
Total Persons;Lack of price clarity;5.4
Total Persons;Undelivered or improperly delivered products or services;4.3
Total Persons;Payment security issues;4.3
Total Persons;Unsatisfactorily attended claims;5.0
Total Persons;Non authorized use of personal data;4.2
Total Persons;Misleading advertising;13.6
Total Persons;Other problems;1.6
Total Persons;DK/ DA;0.0
Finished studies: Illiterates;Total Persons who have purchased over the Internet during the last 12 months;0
Finished studies: Illiterates;Difficulties finding information on guarantees;..
Finished studies: Illiterates;Late delivery;..
Finished studies: Illiterates;Lack of price clarity;..
Finished studies: Illiterates;Undelivered or improperly delivered products or services;..
Finished studies: Illiterates;Payment security issues;..
Finished studies: Illiterates;Unsatisfactorily attended claims;..
Finished studies: Illiterates;Non authorized use of personal data;..
Finished studies: Illiterates;Misleading advertising;..
Finished studies: Illiterates;Other problems;..
Finished studies: Illiterates;DK/ DA;..
Finished studies: Primary education;Total Persons who have purchased over the Internet during the last 12 months;195,856
Finished studies: Primary education;Difficulties finding information on guarantees;4.6
Finished studies: Primary education;Late delivery;10.0
Finished studies: Primary education;Lack of price clarity;9.8
Finished studies: Primary education;Undelivered or improperly delivered products or services;0.7
Finished studies: Primary education;Payment security issues;0.7
Finished studies: Primary education;Unsatisfactorily attended claims;1.8
Finished studies: Primary education;Non authorized use of personal data;1.9
Finished studies: Primary education;Misleading advertising;4.9
Finished studies: Primary education;Other problems;0.0
Finished studies: Primary education;DK/ DA;0.0
Finished studies: First stage of secondary education;Total Persons who have purchased over the Internet during the last 12 months;596,076
Finished studies: First stage of secondary education;Difficulties finding information on guarantees;4.1
Finished studies: First stage of secondary education;Late delivery;7.3
Finished studies: First stage of secondary education;Lack of price clarity;4.2
Finished studies: First stage of secondary education;Undelivered or improperly delivered products or services;2.7
Finished studies: First stage of secondary education;Payment security issues;2.7
Finished studies: First stage of secondary education;Unsatisfactorily attended claims;4.6
Finished studies: First stage of secondary education;Non authorized use of personal data;1.3
Finished studies: First stage of secondary education;Misleading advertising;12.0
Finished studies: First stage of secondary education;Other problems;1.3
Finished studies: First stage of secondary education;DK/ DA;0.0
Finished studies: Second stage of secondary education;Total Persons who have purchased over the Internet during the last 12 months;1,531,279
Finished studies: Second stage of secondary education;Difficulties finding information on guarantees;7.5
Finished studies: Second stage of secondary education;Late delivery;9.5
Finished studies: Second stage of secondary education;Lack of price clarity;4.4
Finished studies: Second stage of secondary education;Undelivered or improperly delivered products or services;5.4
Finished studies: Second stage of secondary education;Payment security issues;5.4
Finished studies: Second stage of secondary education;Unsatisfactorily attended claims;5.2
Finished studies: Second stage of secondary education;Non authorized use of personal data;3.7
Finished studies: Second stage of secondary education;Misleading advertising;12.3
Finished studies: Second stage of secondary education;Other problems;1.6
Finished studies: Second stage of secondary education;DK/ DA;0.0
Finished studies: Advanced level vocational training;Total Persons who have purchased over the Internet during the last 12 months;749,963
Finished studies: Advanced level vocational training;Difficulties finding information on guarantees;7.5
Finished studies: Advanced level vocational training;Late delivery;14.8
Finished studies: Advanced level vocational training;Lack of price clarity;6.7
Finished studies: Advanced level vocational training;Undelivered or improperly delivered products or services;5.0
Finished studies: Advanced level vocational training;Payment security issues;5.0
Finished studies: Advanced level vocational training;Unsatisfactorily attended claims;4.7
Finished studies: Advanced level vocational training;Non authorized use of personal data;3.9
Finished studies: Advanced level vocational training;Misleading advertising;18.0
Finished studies: Advanced level vocational training;Other problems;0.3
Finished studies: Advanced level vocational training;DK/ DA;0.0
Finished studies: Education Higher;Total Persons who have purchased over the Internet during the last 12 months;2,602,229
Finished studies: Education Higher;Difficulties finding information on guarantees;6.9
Finished studies: Education Higher;Late delivery;7.7
Finished studies: Education Higher;Lack of price clarity;5.5
Finished studies: Education Higher;Undelivered or improperly delivered products or services;4.1
Finished studies: Education Higher;Payment security issues;4.1
Finished studies: Education Higher;Unsatisfactorily attended claims;5.4
Finished studies: Education Higher;Non authorized use of personal data;5.4
Finished studies: Education Higher;Misleading advertising;14.2
Finished studies: Education Higher;Other problems;2.2
Finished studies: Education Higher;DK/ DA;0.1
Finished studies: Others;Total Persons who have purchased over the Internet during the last 12 months;5,447
Finished studies: Others;Difficulties finding information on guarantees;0.0
Finished studies: Others;Late delivery;0.0
Finished studies: Others;Lack of price clarity;0.0
Finished studies: Others;Undelivered or improperly delivered products or services;0.0
Finished studies: Others;Payment security issues;0.0
Finished studies: Others;Unsatisfactorily attended claims;0.0
Finished studies: Others;Non authorized use of personal data;0.0
Finished studies: Others;Misleading advertising;0.0
Finished studies: Others;Other problems;0.0
Finished studies: Others;DK/ DA;0.0
Employment situation: Employed active persons;Total Persons who have purchased over the Internet during the last 12 months;4,519,177
Employment situation: Employed active persons;Difficulties finding information on guarantees;6.3
Employment situation: Employed active persons;Late delivery;8.2
Employment situation: Employed active persons;Lack of price clarity;5.6
Employment situation: Employed active persons;Undelivered or improperly delivered products or services;4.2
Employment situation: Employed active persons;Payment security issues;4.2
Employment situation: Employed active persons;Unsatisfactorily attended claims;4.9
Employment situation: Employed active persons;Non authorized use of personal data;4.2
Employment situation: Employed active persons;Misleading advertising;13.6
Employment situation: Employed active persons;Other problems;1.8
Employment situation: Employed active persons;DK/ DA;0.1
Employment situation: Unemployed active persons;Total Persons who have purchased over the Internet during the last 12 months;267,002
Employment situation: Unemployed active persons;Difficulties finding information on guarantees;10.5
Employment situation: Unemployed active persons;Late delivery;22.7
Employment situation: Unemployed active persons;Lack of price clarity;2.1
Employment situation: Unemployed active persons;Undelivered or improperly delivered products or services;6.6
Employment situation: Unemployed active persons;Payment security issues;6.6
Employment situation: Unemployed active persons;Unsatisfactorily attended claims;6.7
Employment situation: Unemployed active persons;Non authorized use of personal data;7.4
Employment situation: Unemployed active persons;Misleading advertising;13.9
Employment situation: Unemployed active persons;Other problems;0.0
Employment situation: Unemployed active persons;DK/ DA;0.0
Employment situation: Inactive: Students;Total Persons who have purchased over the Internet during the last 12 months;626,690
Employment situation: Inactive: Students;Difficulties finding information on guarantees;10.3
Employment situation: Inactive: Students;Late delivery;10.7
Employment situation: Inactive: Students;Lack of price clarity;4.6
Employment situation: Inactive: Students;Undelivered or improperly delivered products or services;3.3
Employment situation: Inactive: Students;Payment security issues;3.3
Employment situation: Inactive: Students;Unsatisfactorily attended claims;3.3
Employment situation: Inactive: Students;Non authorized use of personal data;2.0
Employment situation: Inactive: Students;Misleading advertising;13.6
Employment situation: Inactive: Students;Other problems;1.4
Employment situation: Inactive: Students;DK/ DA;0.0
Employment situation: Inactive: Housework;Total Persons who have purchased over the Internet during the last 12 months;132,405
Employment situation: Inactive: Housework;Difficulties finding information on guarantees;4.3
Employment situation: Inactive: Housework;Late delivery;9.1
Employment situation: Inactive: Housework;Lack of price clarity;4.9
Employment situation: Inactive: Housework;Undelivered or improperly delivered products or services;6.0
Employment situation: Inactive: Housework;Payment security issues;6.0
Employment situation: Inactive: Housework;Unsatisfactorily attended claims;2.1
Employment situation: Inactive: Housework;Non authorized use of personal data;4.2
Employment situation: Inactive: Housework;Misleading advertising;8.5
Employment situation: Inactive: Housework;Other problems;1.5
Employment situation: Inactive: Housework;DK/ DA;0.0
Employment situation: Inactive: Pensioners;Total Persons who have purchased over the Internet during the last 12 months;89,205
Employment situation: Inactive: Pensioners;Difficulties finding information on guarantees;0.0
Employment situation: Inactive: Pensioners;Late delivery;5.6
Employment situation: Inactive: Pensioners;Lack of price clarity;7.0
Employment situation: Inactive: Pensioners;Undelivered or improperly delivered products or services;2.1
Employment situation: Inactive: Pensioners;Payment security issues;2.1
Employment situation: Inactive: Pensioners;Unsatisfactorily attended claims;10.4
Employment situation: Inactive: Pensioners;Non authorized use of personal data;6.6
Employment situation: Inactive: Pensioners;Misleading advertising;14.5
Employment situation: Inactive: Pensioners;Other problems;0.0
Employment situation: Inactive: Pensioners;DK/ DA;0.0
Employment situation: Another employment situation;Total Persons who have purchased over the Internet during the last 12 months;46,372
Employment situation: Another employment situation;Difficulties finding information on guarantees;8.0
Employment situation: Another employment situation;Late delivery;5.9
Employment situation: Another employment situation;Lack of price clarity;13.9
Employment situation: Another employment situation;Undelivered or improperly delivered products or services;15.4
Employment situation: Another employment situation;Payment security issues;15.4
Employment situation: Another employment situation;Unsatisfactorily attended claims;23.6
Employment situation: Another employment situation;Non authorized use of personal data;8.7
Employment situation: Another employment situation;Misleading advertising;32.9
Employment situation: Another employment situation;Other problems;0.0
Employment situation: Another employment situation;DK/ DA;0.0
Professional Situation (In Main work): Worker for others;Total Persons who have purchased over the Internet during the last 12 months;3,713,089
Professional Situation (In Main work): Worker for others;Difficulties finding information on guarantees;6.3
Professional Situation (In Main work): Worker for others;Late delivery;8.0
Professional Situation (In Main work): Worker for others;Lack of price clarity;5.8
Professional Situation (In Main work): Worker for others;Undelivered or improperly delivered products or services;3.9
Professional Situation (In Main work): Worker for others;Payment security issues;3.9
Professional Situation (In Main work): Worker for others;Unsatisfactorily attended claims;5.3
Professional Situation (In Main work): Worker for others;Non authorized use of personal data;4.0
Professional Situation (In Main work): Worker for others;Misleading advertising;13.6
Professional Situation (In Main work): Worker for others;Other problems;1.7
Professional Situation (In Main work): Worker for others;DK/ DA;0.1
Professional Situation (In Main work): Self-employed worker;Total Persons who have purchased over the Internet during the last 12 months;806,088
Professional Situation (In Main work): Self-employed worker;Difficulties finding information on guarantees;5.9
Professional Situation (In Main work): Self-employed worker;Late delivery;9.3
Professional Situation (In Main work): Self-employed worker;Lack of price clarity;4.5
Professional Situation (In Main work): Self-employed worker;Undelivered or improperly delivered products or services;5.7
Professional Situation (In Main work): Self-employed worker;Payment security issues;5.7
Professional Situation (In Main work): Self-employed worker;Unsatisfactorily attended claims;3.5
Professional Situation (In Main work): Self-employed worker;Non authorized use of personal data;4.9
Professional Situation (In Main work): Self-employed worker;Misleading advertising;13.2
Professional Situation (In Main work): Self-employed worker;Other problems;2.0
Professional Situation (In Main work): Self-employed worker;DK/ DA;0.0