National Total;Autonomous Communities and Cities;Type of motive;Total
National total;;Total Persons who have not purchased over the Internet;11,465,253
National total;;Rather buy personally at a shop;83.6
National total;;Concerned about security (when providing credit card details);68.2
National total;;Concerned about privacy (when providing personal details);60.2
National total;;Have not had the need;54.1
National total;;Does not believe that purchase delivery or return processes work properly;12.5
National total;;Other reasons;6.8
National total;;DK/ DA;0.0
National total;Andalucía;Total Persons who have not purchased over the Internet;2,041,930
National total;Andalucía;Rather buy personally at a shop;80.1
National total;Andalucía;Concerned about security (when providing credit card details);63.3
National total;Andalucía;Concerned about privacy (when providing personal details);53.6
National total;Andalucía;Have not had the need;59.7
National total;Andalucía;Does not believe that purchase delivery or return processes work properly;14.9
National total;Andalucía;Other reasons;8.5
National total;Andalucía;DK/ DA;0.0
National total;Aragón;Total Persons who have not purchased over the Internet;326,391
National total;Aragón;Rather buy personally at a shop;86.3
National total;Aragón;Concerned about security (when providing credit card details);72.7
National total;Aragón;Concerned about privacy (when providing personal details);66.4
National total;Aragón;Have not had the need;49.6
National total;Aragón;Does not believe that purchase delivery or return processes work properly;5.3
National total;Aragón;Other reasons;4.3
National total;Aragón;DK/ DA;0.0
National total;Asturias (Principado de);Total Persons who have not purchased over the Internet;292,585
National total;Asturias (Principado de);Rather buy personally at a shop;81.3
National total;Asturias (Principado de);Concerned about security (when providing credit card details);73.3
National total;Asturias (Principado de);Concerned about privacy (when providing personal details);62.4
National total;Asturias (Principado de);Have not had the need;57.5
National total;Asturias (Principado de);Does not believe that purchase delivery or return processes work properly;9.5
National total;Asturias (Principado de);Other reasons;10.6
National total;Asturias (Principado de);DK/ DA;0.0
National total;Balears (Illes);Total Persons who have not purchased over the Internet;264,822
National total;Balears (Illes);Rather buy personally at a shop;82.9
National total;Balears (Illes);Concerned about security (when providing credit card details);60.0
National total;Balears (Illes);Concerned about privacy (when providing personal details);57.2
National total;Balears (Illes);Have not had the need;53.1
National total;Balears (Illes);Does not believe that purchase delivery or return processes work properly;6.7
National total;Balears (Illes);Other reasons;7.7
National total;Balears (Illes);DK/ DA;0.0
National total;Canarias;Total Persons who have not purchased over the Internet;494,429
National total;Canarias;Rather buy personally at a shop;81.8
National total;Canarias;Concerned about security (when providing credit card details);66.4
National total;Canarias;Concerned about privacy (when providing personal details);61.1
National total;Canarias;Have not had the need;35.9
National total;Canarias;Does not believe that purchase delivery or return processes work properly;9.4
National total;Canarias;Other reasons;5.4
National total;Canarias;DK/ DA;0.0
National total;Cantabria;Total Persons who have not purchased over the Internet;151,534
National total;Cantabria;Rather buy personally at a shop;82.9
National total;Cantabria;Concerned about security (when providing credit card details);71.4
National total;Cantabria;Concerned about privacy (when providing personal details);61.7
National total;Cantabria;Have not had the need;46.7
National total;Cantabria;Does not believe that purchase delivery or return processes work properly;2.5
National total;Cantabria;Other reasons;11.3
National total;Cantabria;DK/ DA;0.3
National total;Castilla y León;Total Persons who have not purchased over the Internet;620,762
National total;Castilla y León;Rather buy personally at a shop;77.6
National total;Castilla y León;Concerned about security (when providing credit card details);68.3
National total;Castilla y León;Concerned about privacy (when providing personal details);57.7
National total;Castilla y León;Have not had the need;46.5
National total;Castilla y León;Does not believe that purchase delivery or return processes work properly;7.1
National total;Castilla y León;Other reasons;7.8
National total;Castilla y León;DK/ DA;0.0
National total;Castilla-La Mancha;Total Persons who have not purchased over the Internet;438,022
National total;Castilla-La Mancha;Rather buy personally at a shop;85.1
National total;Castilla-La Mancha;Concerned about security (when providing credit card details);73.6
National total;Castilla-La Mancha;Concerned about privacy (when providing personal details);65.4
National total;Castilla-La Mancha;Have not had the need;56.8
National total;Castilla-La Mancha;Does not believe that purchase delivery or return processes work properly;12.9
National total;Castilla-La Mancha;Other reasons;7.0
National total;Castilla-La Mancha;DK/ DA;0.0
National total;Cataluña;Total Persons who have not purchased over the Internet;1,879,748
National total;Cataluña;Rather buy personally at a shop;84.4
National total;Cataluña;Concerned about security (when providing credit card details);64.7
National total;Cataluña;Concerned about privacy (when providing personal details);57.4
National total;Cataluña;Have not had the need;54.2
National total;Cataluña;Does not believe that purchase delivery or return processes work properly;10.1
National total;Cataluña;Other reasons;5.8
National total;Cataluña;DK/ DA;0.0
National total;Comunidad Valenciana;Total Persons who have not purchased over the Internet;1,308,313
National total;Comunidad Valenciana;Rather buy personally at a shop;82.7
National total;Comunidad Valenciana;Concerned about security (when providing credit card details);64.9
National total;Comunidad Valenciana;Concerned about privacy (when providing personal details);58.7
National total;Comunidad Valenciana;Have not had the need;51.2
National total;Comunidad Valenciana;Does not believe that purchase delivery or return processes work properly;8.6
National total;Comunidad Valenciana;Other reasons;3.7
National total;Comunidad Valenciana;DK/ DA;0.0
National total;Extremadura;Total Persons who have not purchased over the Internet;262,332
National total;Extremadura;Rather buy personally at a shop;80.3
National total;Extremadura;Concerned about security (when providing credit card details);67.0
National total;Extremadura;Concerned about privacy (when providing personal details);62.3
National total;Extremadura;Have not had the need;64.8
National total;Extremadura;Does not believe that purchase delivery or return processes work properly;18.5
National total;Extremadura;Other reasons;12.6
National total;Extremadura;DK/ DA;0.0
National total;Galicia;Total Persons who have not purchased over the Internet;634,894
National total;Galicia;Rather buy personally at a shop;84.4
National total;Galicia;Concerned about security (when providing credit card details);65.7
National total;Galicia;Concerned about privacy (when providing personal details);56.4
National total;Galicia;Have not had the need;59.9
National total;Galicia;Does not believe that purchase delivery or return processes work properly;14.8
National total;Galicia;Other reasons;9.9
National total;Galicia;DK/ DA;0.0
National total;Madrid (Comunidad de);Total Persons who have not purchased over the Internet;1,770,977
National total;Madrid (Comunidad de);Rather buy personally at a shop;89.5
National total;Madrid (Comunidad de);Concerned about security (when providing credit card details);78.6
National total;Madrid (Comunidad de);Concerned about privacy (when providing personal details);71.0
National total;Madrid (Comunidad de);Have not had the need;56.4
National total;Madrid (Comunidad de);Does not believe that purchase delivery or return processes work properly;21.6
National total;Madrid (Comunidad de);Other reasons;5.9
National total;Madrid (Comunidad de);DK/ DA;0.0
National total;Murcia (Región de);Total Persons who have not purchased over the Internet;324,627
National total;Murcia (Región de);Rather buy personally at a shop;82.7
National total;Murcia (Región de);Concerned about security (when providing credit card details);70.2
National total;Murcia (Región de);Concerned about privacy (when providing personal details);63.5
National total;Murcia (Región de);Have not had the need;67.0
National total;Murcia (Región de);Does not believe that purchase delivery or return processes work properly;13.0
National total;Murcia (Región de);Other reasons;5.6
National total;Murcia (Región de);DK/ DA;0.0
National total;Navarra (Comunidad Foral de);Total Persons who have not purchased over the Internet;141,264
National total;Navarra (Comunidad Foral de);Rather buy personally at a shop;85.1
National total;Navarra (Comunidad Foral de);Concerned about security (when providing credit card details);72.1
National total;Navarra (Comunidad Foral de);Concerned about privacy (when providing personal details);62.2
National total;Navarra (Comunidad Foral de);Have not had the need;35.2
National total;Navarra (Comunidad Foral de);Does not believe that purchase delivery or return processes work properly;4.9
National total;Navarra (Comunidad Foral de);Other reasons;5.7
National total;Navarra (Comunidad Foral de);DK/ DA;0.0
National total;País Vasco;Total Persons who have not purchased over the Internet;407,617
National total;País Vasco;Rather buy personally at a shop;86.0
National total;País Vasco;Concerned about security (when providing credit card details);69.9
National total;País Vasco;Concerned about privacy (when providing personal details);58.2
National total;País Vasco;Have not had the need;42.7
National total;País Vasco;Does not believe that purchase delivery or return processes work properly;6.8
National total;País Vasco;Other reasons;6.8
National total;País Vasco;DK/ DA;0.0
National total;Rioja (La);Total Persons who have not purchased over the Internet;66,791
National total;Rioja (La);Rather buy personally at a shop;83.7
National total;Rioja (La);Concerned about security (when providing credit card details);59.9
National total;Rioja (La);Concerned about privacy (when providing personal details);45.8
National total;Rioja (La);Have not had the need;38.4
National total;Rioja (La);Does not believe that purchase delivery or return processes work properly;3.4
National total;Rioja (La);Other reasons;6.3
National total;Rioja (La);DK/ DA;0.0
National total;Ceuta;Total Persons who have not purchased over the Internet;16,482
National total;Ceuta;Rather buy personally at a shop;67.5
National total;Ceuta;Concerned about security (when providing credit card details);64.2
National total;Ceuta;Concerned about privacy (when providing personal details);60.0
National total;Ceuta;Have not had the need;54.2
National total;Ceuta;Does not believe that purchase delivery or return processes work properly;6.5
National total;Ceuta;Other reasons;10.0
National total;Ceuta;DK/ DA;0.0
National total;Melilla;Total Persons who have not purchased over the Internet;21,733
National total;Melilla;Rather buy personally at a shop;84.8
National total;Melilla;Concerned about security (when providing credit card details);71.5
National total;Melilla;Concerned about privacy (when providing personal details);68.6
National total;Melilla;Have not had the need;34.6
National total;Melilla;Does not believe that purchase delivery or return processes work properly;6.3
National total;Melilla;Other reasons;3.3
National total;Melilla;DK/ DA;0.0