Demographic characteristics;Nature of the service;Total
Total Persons;Total persons who have used the Internet in the last 12 months;23,096,841
Total Persons;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;45.5
Total Persons;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;26.4
Total Persons;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;17.4
Total Persons;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;56.2
Total Persons;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;35.9
Total Persons;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;24.5
Sex: Males;Total persons who have used the Internet in the last 12 months;12,057,005
Sex: Males;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;45.7
Sex: Males;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;26.3
Sex: Males;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;17.8
Sex: Males;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;56.9
Sex: Males;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;35.5
Sex: Males;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;24.4
Sex: Females;Total persons who have used the Internet in the last 12 months;11,039,837
Sex: Females;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;45.2
Sex: Females;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;26.4
Sex: Females;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;16.9
Sex: Females;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;55.5
Sex: Females;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;36.4
Sex: Females;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;24.7
Age: 16 to 24 years old;Total persons who have used the Internet in the last 12 months;4,259,328
Age: 16 to 24 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;39.6
Age: 16 to 24 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;22.7
Age: 16 to 24 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;16.1
Age: 16 to 24 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;50.0
Age: 16 to 24 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;32.4
Age: 16 to 24 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;22.9
Age: 25 to 34 years old;Total persons who have used the Internet in the last 12 months;6,382,285
Age: 25 to 34 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;48.9
Age: 25 to 34 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;28.6
Age: 25 to 34 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;18.1
Age: 25 to 34 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;59.6
Age: 25 to 34 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;37.8
Age: 25 to 34 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;24.4
Age: 35 to 44 years old;Total persons who have used the Internet in the last 12 months;6,020,663
Age: 35 to 44 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;49.2
Age: 35 to 44 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;30.1
Age: 35 to 44 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;19.6
Age: 35 to 44 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;60.4
Age: 35 to 44 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;40.5
Age: 35 to 44 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;28.1
Age: 45 to 54 years old;Total persons who have used the Internet in the last 12 months;4,063,734
Age: 45 to 54 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;45.9
Age: 45 to 54 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;23.9
Age: 45 to 54 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;16.5
Age: 45 to 54 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;56.7
Age: 45 to 54 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;33.8
Age: 45 to 54 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;23.8
Age: 55 to 64 years old;Total persons who have used the Internet in the last 12 months;1,822,253
Age: 55 to 64 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;39.5
Age: 55 to 64 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;24.4
Age: 55 to 64 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;14.6
Age: 55 to 64 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;50.2
Age: 55 to 64 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;32.1
Age: 55 to 64 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;22.0
Age: 65 to 74 years old;Total persons who have used the Internet in the last 12 months;548,579
Age: 65 to 74 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;26.7
Age: 65 to 74 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;11.8
Age: 65 to 74 years old;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;9.7
Age: 65 to 74 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;34.9
Age: 65 to 74 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;19.8
Age: 65 to 74 years old;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;13.5
Habitat: More than 100,000 inhabitants and provincial capitals;Total persons who have used the Internet in the last 12 months;10,424,636
Habitat: More than 100,000 inhabitants and provincial capitals;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;47.6
Habitat: More than 100,000 inhabitants and provincial capitals;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;28.7
Habitat: More than 100,000 inhabitants and provincial capitals;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;18.8
Habitat: More than 100,000 inhabitants and provincial capitals;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;58.7
Habitat: More than 100,000 inhabitants and provincial capitals;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;38.8
Habitat: More than 100,000 inhabitants and provincial capitals;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;26.2
Habitat: 50,000 to 100,000 inhabitants;Total persons who have used the Internet in the last 12 months;2,316,895
Habitat: 50,000 to 100,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;44.9
Habitat: 50,000 to 100,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;25.5
Habitat: 50,000 to 100,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;17.5
Habitat: 50,000 to 100,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;56.3
Habitat: 50,000 to 100,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;35.7
Habitat: 50,000 to 100,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;24.2
Habitat: 20,000 to 50,000 inhabitants;Total persons who have used the Internet in the last 12 months;3,348,441
Habitat: 20,000 to 50,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;44.7
Habitat: 20,000 to 50,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;24.2
Habitat: 20,000 to 50,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;15.3
Habitat: 20,000 to 50,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;55.7
Habitat: 20,000 to 50,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;33.4
Habitat: 20,000 to 50,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;23.3
Habitat: 10,000 to 20,000 inhabitants;Total persons who have used the Internet in the last 12 months;2,816,066
Habitat: 10,000 to 20,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;41.9
Habitat: 10,000 to 20,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;24.2
Habitat: 10,000 to 20,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;16.5
Habitat: 10,000 to 20,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;51.7
Habitat: 10,000 to 20,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;32.5
Habitat: 10,000 to 20,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;23.4
Habitat: Less than 10,000 inhabitants;Total persons who have used the Internet in the last 12 months;4,190,803
Habitat: Less than 10,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;43.5
Habitat: Less than 10,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;24.2
Habitat: Less than 10,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;16.1
Habitat: Less than 10,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;53.5
Habitat: Less than 10,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;33.3
Habitat: Less than 10,000 inhabitants;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;22.4
Size of the household: Households with 1 member;Total persons who have used the Internet in the last 12 months;996,995
Size of the household: Households with 1 member;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;46.8
Size of the household: Households with 1 member;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;26.3
Size of the household: Households with 1 member;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;17.1
Size of the household: Households with 1 member;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;57.2
Size of the household: Households with 1 member;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;37.2
Size of the household: Households with 1 member;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;24.9
Size of the household: Households with 2 members;Total persons who have used the Internet in the last 12 months;4,167,269
Size of the household: Households with 2 members;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;46.0
Size of the household: Households with 2 members;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;25.6
Size of the household: Households with 2 members;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;15.9
Size of the household: Households with 2 members;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;55.9
Size of the household: Households with 2 members;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;34.9
Size of the household: Households with 2 members;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;23.0
Size of the household: Households with 3 members;Total persons who have used the Internet in the last 12 months;6,758,366
Size of the household: Households with 3 members;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;45.2
Size of the household: Households with 3 members;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;25.9
Size of the household: Households with 3 members;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;17.6
Size of the household: Households with 3 members;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;56.9
Size of the household: Households with 3 members;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;36.0
Size of the household: Households with 3 members;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;23.6
Size of the household: Households with 4 members;Total persons who have used the Internet in the last 12 months;8,212,555
Size of the household: Households with 4 members;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;45.5
Size of the household: Households with 4 members;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;27.7
Size of the household: Households with 4 members;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;18.8
Size of the household: Households with 4 members;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;55.7
Size of the household: Households with 4 members;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;37.1
Size of the household: Households with 4 members;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;26.6
Size of the household: Households with 5 or more memberss;Total persons who have used the Internet in the last 12 months;2,961,657
Size of the household: Households with 5 or more memberss;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;44.7
Size of the household: Households with 5 or more memberss;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;24.8
Size of the household: Households with 5 or more memberss;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;15.0
Size of the household: Households with 5 or more memberss;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;56.0
Size of the household: Households with 5 or more memberss;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;33.6
Size of the household: Households with 5 or more memberss;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;22.8
Nationality: Spanish;Total persons who have used the Internet in the last 12 months;19,926,011
Nationality: Spanish;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;47.4
Nationality: Spanish;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;27.7
Nationality: Spanish;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;18.2
Nationality: Spanish;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;58.1
Nationality: Spanish;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;37.4
Nationality: Spanish;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;25.7
Nationality: Foreign;Total persons who have used the Internet in the last 12 months;3,170,831
Nationality: Foreign;Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages;33.3
Nationality: Foreign;Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms;18.0
Nationality: Foreign;Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms;12.2
Nationality: Foreign;Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages;44.5
Nationality: Foreign;Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms;26.7
Nationality: Foreign;Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms;17.4