Demographic characteristics;Type of activity;Total
Total Persons;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;15,101,703
Total Persons;Tax return;43.5
Total Persons;Request of social protection benefits;20.0
Total Persons;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);33.6
Total Persons;Public libraries (availability of online catalogues and search tools);15.8
Total Persons;Enrolment in higher education or university;16.1
Total Persons;Notification of change of residence;2.7
Sex: Male;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;8,025,717
Sex: Male;Tax return;46.9
Sex: Male;Request of social protection benefits;19.1
Sex: Male;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);34.1
Sex: Male;Public libraries (availability of online catalogues and search tools);14.2
Sex: Male;Enrolment in higher education or university;13.9
Sex: Male;Notification of change of residence;2.7
Sex: Women;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;7,075,986
Sex: Women;Tax return;39.7
Sex: Women;Request of social protection benefits;21.0
Sex: Women;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);33.2
Sex: Women;Public libraries (availability of online catalogues and search tools);17.6
Sex: Women;Enrolment in higher education or university;18.6
Sex: Women;Notification of change of residence;2.7
Age: 16 to 24 years old;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;2,038,199
Age: 16 to 24 years old;Tax return;11.0
Age: 16 to 24 years old;Request of social protection benefits;19.0
Age: 16 to 24 years old;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);31.8
Age: 16 to 24 years old;Public libraries (availability of online catalogues and search tools);29.9
Age: 16 to 24 years old;Enrolment in higher education or university;51.0
Age: 16 to 24 years old;Notification of change of residence;2.6
Age: 25 to 34 years old;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;3,744,101
Age: 25 to 34 years old;Tax return;44.4
Age: 25 to 34 years old;Request of social protection benefits;25.1
Age: 25 to 34 years old;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);37.2
Age: 25 to 34 years old;Public libraries (availability of online catalogues and search tools);16.7
Age: 25 to 34 years old;Enrolment in higher education or university;17.1
Age: 25 to 34 years old;Notification of change of residence;3.7
Age: 35 to 44 years old;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;4,366,259
Age: 35 to 44 years old;Tax return;49.9
Age: 35 to 44 years old;Request of social protection benefits;18.0
Age: 35 to 44 years old;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);33.8
Age: 35 to 44 years old;Public libraries (availability of online catalogues and search tools);11.0
Age: 35 to 44 years old;Enrolment in higher education or university;7.8
Age: 35 to 44 years old;Notification of change of residence;3.0
Age: 45 to 54 years old;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;3,132,279
Age: 45 to 54 years old;Tax return;50.0
Age: 45 to 54 years old;Request of social protection benefits;19.9
Age: 45 to 54 years old;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);32.8
Age: 45 to 54 years old;Public libraries (availability of online catalogues and search tools);12.9
Age: 45 to 54 years old;Enrolment in higher education or university;10.8
Age: 45 to 54 years old;Notification of change of residence;1.8
Age: 55 to 64 years old;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;1,410,903
Age: 55 to 64 years old;Tax return;53.4
Age: 55 to 64 years old;Request of social protection benefits;17.2
Age: 55 to 64 years old;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);30.9
Age: 55 to 64 years old;Public libraries (availability of online catalogues and search tools);13.1
Age: 55 to 64 years old;Enrolment in higher education or university;5.0
Age: 55 to 64 years old;Notification of change of residence;1.7
Age: 65 to 74 years old;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;409,961
Age: 65 to 74 years old;Tax return;46.2
Age: 65 to 74 years old;Request of social protection benefits;9.7
Age: 65 to 74 years old;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);24.4
Age: 65 to 74 years old;Public libraries (availability of online catalogues and search tools);20.5
Age: 65 to 74 years old;Enrolment in higher education or university;0.1
Age: 65 to 74 years old;Notification of change of residence;1.5
Habitat: 100,000 inhabitants and over and provincial capitals;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;6,950,150
Habitat: 100,000 inhabitants and over and provincial capitals;Tax return;46.2
Habitat: 100,000 inhabitants and over and provincial capitals;Request of social protection benefits;20.0
Habitat: 100,000 inhabitants and over and provincial capitals;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);34.9
Habitat: 100,000 inhabitants and over and provincial capitals;Public libraries (availability of online catalogues and search tools);17.7
Habitat: 100,000 inhabitants and over and provincial capitals;Enrolment in higher education or university;16.4
Habitat: 100,000 inhabitants and over and provincial capitals;Notification of change of residence;3.6
Habitat: Between 50,000 and 100,000 inhabitants;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;1,486,089
Habitat: Between 50,000 and 100,000 inhabitants;Tax return;44.1
Habitat: Between 50,000 and 100,000 inhabitants;Request of social protection benefits;18.7
Habitat: Between 50,000 and 100,000 inhabitants;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);34.2
Habitat: Between 50,000 and 100,000 inhabitants;Public libraries (availability of online catalogues and search tools);16.1
Habitat: Between 50,000 and 100,000 inhabitants;Enrolment in higher education or university;13.6
Habitat: Between 50,000 and 100,000 inhabitants;Notification of change of residence;2.1
Habitat: Between 20,000 and 50,000 inhabitants;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;2,373,024
Habitat: Between 20,000 and 50,000 inhabitants;Tax return;41.0
Habitat: Between 20,000 and 50,000 inhabitants;Request of social protection benefits;21.6
Habitat: Between 20,000 and 50,000 inhabitants;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);32.9
Habitat: Between 20,000 and 50,000 inhabitants;Public libraries (availability of online catalogues and search tools);16.1
Habitat: Between 20,000 and 50,000 inhabitants;Enrolment in higher education or university;15.8
Habitat: Between 20,000 and 50,000 inhabitants;Notification of change of residence;2.3
Habitat: Between 10,000 and 20,000 inhabitants;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;1,659,832
Habitat: Between 10,000 and 20,000 inhabitants;Tax return;43.2
Habitat: Between 10,000 and 20,000 inhabitants;Request of social protection benefits;19.0
Habitat: Between 10,000 and 20,000 inhabitants;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);32.5
Habitat: Between 10,000 and 20,000 inhabitants;Public libraries (availability of online catalogues and search tools);11.9
Habitat: Between 10,000 and 20,000 inhabitants;Enrolment in higher education or university;19.0
Habitat: Between 10,000 and 20,000 inhabitants;Notification of change of residence;1.8
Habitat:áLess than 10,000 inhabitants;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;2,632,607
Habitat:áLess than 10,000 inhabitants;Tax return;38.8
Habitat:áLess than 10,000 inhabitants;Request of social protection benefits;19.9
Habitat:áLess than 10,000 inhabitants;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);31.4
Habitat:áLess than 10,000 inhabitants;Public libraries (availability of online catalogues and search tools);12.7
Habitat:áLess than 10,000 inhabitants;Enrolment in higher education or university;15.2
Habitat:áLess than 10,000 inhabitants;Notification of change of residence;1.6
Size of the household: Households with 1 members;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;864,878
Size of the household: Households with 1 members;Tax return;49.2
Size of the household: Households with 1 members;Request of social protection benefits;15.4
Size of the household: Households with 1 members;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);28.5
Size of the household: Households with 1 members;Public libraries (availability of online catalogues and search tools);15.9
Size of the household: Households with 1 members;Enrolment in higher education or university;11.7
Size of the household: Households with 1 members;Notification of change of residence;3.1
Size of the household: Households with 2 members;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;3,172,740
Size of the household: Households with 2 members;Tax return;49.2
Size of the household: Households with 2 members;Request of social protection benefits;19.0
Size of the household: Households with 2 members;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);33.4
Size of the household: Households with 2 members;Public libraries (availability of online catalogues and search tools);13.2
Size of the household: Households with 2 members;Enrolment in higher education or university;10.6
Size of the household: Households with 2 members;Notification of change of residence;3.1
Size of the household: Households with 3 members;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;4,486,373
Size of the household: Households with 3 members;Tax return;42.0
Size of the household: Households with 3 members;Request of social protection benefits;19.2
Size of the household: Households with 3 members;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);32.7
Size of the household: Households with 3 members;Public libraries (availability of online catalogues and search tools);16.0
Size of the household: Households with 3 members;Enrolment in higher education or university;14.2
Size of the household: Households with 3 members;Notification of change of residence;2.6
Size of the household: Households with 4 members;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;4,993,457
Size of the household: Households with 4 members;Tax return;42.8
Size of the household: Households with 4 members;Request of social protection benefits;19.3
Size of the household: Households with 4 members;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);34.3
Size of the household: Households with 4 members;Public libraries (availability of online catalogues and search tools);15.9
Size of the household: Households with 4 members;Enrolment in higher education or university;19.0
Size of the household: Households with 4 members;Notification of change of residence;2.4
Size of the household: Households with 5 or more members;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;1,584,254
Size of the household: Households with 5 or more members;Tax return;35.8
Size of the household: Households with 5 or more members;Request of social protection benefits;29.1
Size of the household: Households with 5 or more members;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);37.6
Size of the household: Households with 5 or more members;Public libraries (availability of online catalogues and search tools);19.9
Size of the household: Households with 5 or more members;Enrolment in higher education or university;25.6
Size of the household: Households with 5 or more members;Notification of change of residence;2.9
Nationality: Spanish;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;13,651,364
Nationality: Spanish;Tax return;44.8
Nationality: Spanish;Request of social protection benefits;19.0
Nationality: Spanish;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);32.9
Nationality: Spanish;Public libraries (availability of online catalogues and search tools);16.2
Nationality: Spanish;Enrolment in higher education or university;16.7
Nationality: Spanish;Notification of change of residence;2.2
Nationality: foreign;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;1,450,338
Nationality: foreign;Tax return;31.9
Nationality: foreign;Request of social protection benefits;29.1
Nationality: foreign;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);40.6
Nationality: foreign;Public libraries (availability of online catalogues and search tools);11.8
Nationality: foreign;Enrolment in higher education or university;10.8
Nationality: foreign;Notification of change of residence;7.4