Socio-economic characteristics;Type of activity;Total
Total Persons;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;15,101,703
Total Persons;Tax return;43.5
Total Persons;Request of social protection benefits;20.0
Total Persons;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);33.6
Total Persons;Public libraries (availability of online catalogues and search tools);15.8
Total Persons;Enrolment in higher education or university;16.1
Total Persons;Notification of change of residence;2.7
Studies completed: Illiterate;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;0
Studies completed: Illiterate;Tax return;..
Studies completed: Illiterate;Request of social protection benefits;..
Studies completed: Illiterate;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);..
Studies completed: Illiterate;Public libraries (availability of online catalogues and search tools);..
Studies completed: Illiterate;Enrolment in higher education or university;..
Studies completed: Illiterate;Notification of change of residence;..
Studies completed: Primary Education;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;471,040
Studies completed: Primary Education;Tax return;28.4
Studies completed: Primary Education;Request of social protection benefits;19.2
Studies completed: Primary Education;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);16.5
Studies completed: Primary Education;Public libraries (availability of online catalogues and search tools);8.5
Studies completed: Primary Education;Enrolment in higher education or university;2.6
Studies completed: Primary Education;Notification of change of residence;2.5
Studies completed: First stage Secondary Education;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;2,695,478
Studies completed: First stage Secondary Education;Tax return;29.1
Studies completed: First stage Secondary Education;Request of social protection benefits;22.1
Studies completed: First stage Secondary Education;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);29.4
Studies completed: First stage Secondary Education;Public libraries (availability of online catalogues and search tools);9.5
Studies completed: First stage Secondary Education;Enrolment in higher education or university;6.7
Studies completed: First stage Secondary Education;Notification of change of residence;2.1
Studies completed: Second stage Secondary Education;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;4,338,176
Studies completed: Second stage Secondary Education;Tax return;38.1
Studies completed: Second stage Secondary Education;Request of social protection benefits;20.6
Studies completed: Second stage Secondary Education;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);31.4
Studies completed: Second stage Secondary Education;Public libraries (availability of online catalogues and search tools);15.4
Studies completed: Second stage Secondary Education;Enrolment in higher education or university;22.9
Studies completed: Second stage Secondary Education;Notification of change of residence;2.4
Studies completed: Advanced Vocational Education;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;2,094,681
Studies completed: Advanced Vocational Education;Tax return;47.9
Studies completed: Advanced Vocational Education;Request of social protection benefits;23.2
Studies completed: Advanced Vocational Education;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);35.3
Studies completed: Advanced Vocational Education;Public libraries (availability of online catalogues and search tools);13.1
Studies completed: Advanced Vocational Education;Enrolment in higher education or university;13.1
Studies completed: Advanced Vocational Education;Notification of change of residence;2.6
Studies completed: Higher Education;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;5,491,749
Studies completed: Higher Education;Tax return;54.6
Studies completed: Higher Education;Request of social protection benefits;17.4
Studies completed: Higher Education;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);38.2
Studies completed: Higher Education;Public libraries (availability of online catalogues and search tools);20.9
Studies completed: Higher Education;Enrolment in higher education or university;17.7
Studies completed: Higher Education;Notification of change of residence;3.3
Studies completed: Other;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;10,578
Studies completed: Other;Tax return;25.5
Studies completed: Other;Request of social protection benefits;0.0
Studies completed: Other;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);61.8
Studies completed: Other;Public libraries (availability of online catalogues and search tools);0.0
Studies completed: Other;Enrolment in higher education or university;0.0
Studies completed: Other;Notification of change of residence;0.0
Employment situation: Employed and economically active;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;9,055,348
Employment situation: Employed and economically active;Tax return;53.4
Employment situation: Employed and economically active;Request of social protection benefits;13.3
Employment situation: Employed and economically active;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);34.7
Employment situation: Employed and economically active;Public libraries (availability of online catalogues and search tools);13.1
Employment situation: Employed and economically active;Enrolment in higher education or university;11.2
Employment situation: Employed and economically active;Notification of change of residence;2.8
Employment situation: Unemployed and economically active;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;2,979,160
Employment situation: Unemployed and economically active;Tax return;34.6
Employment situation: Unemployed and economically active;Request of social protection benefits;41.5
Employment situation: Unemployed and economically active;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);32.5
Employment situation: Unemployed and economically active;Public libraries (availability of online catalogues and search tools);13.0
Employment situation: Unemployed and economically active;Enrolment in higher education or university;8.0
Employment situation: Unemployed and economically active;Notification of change of residence;2.7
Employment situation: Economically inactive population: Students;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;1,728,387
Employment situation: Economically inactive population: Students;Tax return;9.3
Employment situation: Economically inactive population: Students;Request of social protection benefits;18.0
Employment situation: Economically inactive population: Students;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);33.2
Employment situation: Economically inactive population: Students;Public libraries (availability of online catalogues and search tools);38.4
Employment situation: Economically inactive population: Students;Enrolment in higher education or university;64.9
Employment situation: Economically inactive population: Students;Notification of change of residence;3.2
Employment situation: Economically inactive population: Household chores;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;427,163
Employment situation: Economically inactive population: Household chores;Tax return;30.5
Employment situation: Economically inactive population: Household chores;Request of social protection benefits;22.9
Employment situation: Economically inactive population: Household chores;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);33.2
Employment situation: Economically inactive population: Household chores;Public libraries (availability of online catalogues and search tools);5.1
Employment situation: Economically inactive population: Household chores;Enrolment in higher education or university;4.8
Employment situation: Economically inactive population: Household chores;Notification of change of residence;3.0
Employment situation: Inactive population: Pensioners;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;768,187
Employment situation: Inactive population: Pensioners;Tax return;47.7
Employment situation: Inactive population: Pensioners;Request of social protection benefits;15.6
Employment situation: Inactive population: Pensioners;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);28.3
Employment situation: Inactive population: Pensioners;Public libraries (availability of online catalogues and search tools);14.0
Employment situation: Inactive population: Pensioners;Enrolment in higher education or university;2.8
Employment situation: Inactive population: Pensioners;Notification of change of residence;1.0
Employment situation: Other situation;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;143,457
Employment situation: Other situation;Tax return;32.6
Employment situation: Other situation;Request of social protection benefits;32.4
Employment situation: Other situation;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);22.2
Employment situation: Other situation;Public libraries (availability of online catalogues and search tools);8.6
Employment situation: Other situation;Enrolment in higher education or university;10.0
Employment situation: Other situation;Notification of change of residence;0.0
Professional status (in main job): Worker employed by others;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;7,564,645
Professional status (in main job): Worker employed by others;Tax return;55.9
Professional status (in main job): Worker employed by others;Request of social protection benefits;14.1
Professional status (in main job): Worker employed by others;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);34.6
Professional status (in main job): Worker employed by others;Public libraries (availability of online catalogues and search tools);13.5
Professional status (in main job): Worker employed by others;Enrolment in higher education or university;11.8
Professional status (in main job): Worker employed by others;Notification of change of residence;2.9
Professional status (in main job): Self-employed or freelance workers;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;1,490,703
Professional status (in main job): Self-employed or freelance workers;Tax return;40.8
Professional status (in main job): Self-employed or freelance workers;Request of social protection benefits;9.4
Professional status (in main job): Self-employed or freelance workers;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);35.4
Professional status (in main job): Self-employed or freelance workers;Public libraries (availability of online catalogues and search tools);11.5
Professional status (in main job): Self-employed or freelance workers;Enrolment in higher education or university;8.2
Professional status (in main job): Self-employed or freelance workers;Notification of change of residence;2.2
Main occupation: Manual;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;1,666,454
Main occupation: Manual;Tax return;40.6
Main occupation: Manual;Request of social protection benefits;14.1
Main occupation: Manual;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);32.4
Main occupation: Manual;Public libraries (availability of online catalogues and search tools);8.7
Main occupation: Manual;Enrolment in higher education or university;6.4
Main occupation: Manual;Notification of change of residence;2.2
Main occupation: Non-manual;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;7,388,894
Main occupation: Non-manual;Tax return;56.3
Main occupation: Non-manual;Request of social protection benefits;13.2
Main occupation: Non-manual;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);35.3
Main occupation: Non-manual;Public libraries (availability of online catalogues and search tools);14.1
Main occupation: Non-manual;Enrolment in higher education or university;12.3
Main occupation: Non-manual;Notification of change of residence;2.9
Main occupation: ICT workers;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;449,378
Main occupation: ICT workers;Tax return;78.9
Main occupation: ICT workers;Request of social protection benefits;18.0
Main occupation: ICT workers;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);52.5
Main occupation: ICT workers;Public libraries (availability of online catalogues and search tools);12.0
Main occupation: ICT workers;Enrolment in higher education or university;11.5
Main occupation: ICT workers;Notification of change of residence;6.2
Main occupation: Other workers;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;8,605,969
Main occupation: Other workers;Tax return;52.1
Main occupation: Other workers;Request of social protection benefits;13.1
Main occupation: Other workers;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);33.8
Main occupation: Other workers;Public libraries (availability of online catalogues and search tools);13.2
Main occupation: Other workers;Enrolment in higher education or university;11.2
Main occupation: Other workers;Notification of change of residence;2.6
Net household monthly income: Less than 900 Euros;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;1,444,541
Net household monthly income: Less than 900 Euros;Tax return;26.7
Net household monthly income: Less than 900 Euros;Request of social protection benefits;31.2
Net household monthly income: Less than 900 Euros;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);30.0
Net household monthly income: Less than 900 Euros;Public libraries (availability of online catalogues and search tools);9.8
Net household monthly income: Less than 900 Euros;Enrolment in higher education or university;9.7
Net household monthly income: Less than 900 Euros;Notification of change of residence;3.1
Net household monthly income: 901 to 1,600 Euros;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;3,701,398
Net household monthly income: 901 to 1,600 Euros;Tax return;38.4
Net household monthly income: 901 to 1,600 Euros;Request of social protection benefits;25.3
Net household monthly income: 901 to 1,600 Euros;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);32.2
Net household monthly income: 901 to 1,600 Euros;Public libraries (availability of online catalogues and search tools);15.6
Net household monthly income: 901 to 1,600 Euros;Enrolment in higher education or university;14.0
Net household monthly income: 901 to 1,600 Euros;Notification of change of residence;2.4
Net household monthly income: 1,601 to 2,500 Euros;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;2,886,776
Net household monthly income: 1,601 to 2,500 Euros;Tax return;48.4
Net household monthly income: 1,601 to 2,500 Euros;Request of social protection benefits;15.9
Net household monthly income: 1,601 to 2,500 Euros;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);34.9
Net household monthly income: 1,601 to 2,500 Euros;Public libraries (availability of online catalogues and search tools);17.3
Net household monthly income: 1,601 to 2,500 Euros;Enrolment in higher education or university;16.0
Net household monthly income: 1,601 to 2,500 Euros;Notification of change of residence;2.9
Net household monthly income: More than 2,500 Euros;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;3,194,241
Net household monthly income: More than 2,500 Euros;Tax return;57.0
Net household monthly income: More than 2,500 Euros;Request of social protection benefits;15.6
Net household monthly income: More than 2,500 Euros;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);39.3
Net household monthly income: More than 2,500 Euros;Public libraries (availability of online catalogues and search tools);17.5
Net household monthly income: More than 2,500 Euros;Enrolment in higher education or university;18.0
Net household monthly income: More than 2,500 Euros;Notification of change of residence;2.9
Net household monthly income: DK/NA;Total persons who have used the Internet in the last 12 months to contact or interact with the Public Administrations or the Public Services for personal reasons;3,874,747
Net household monthly income: DK/NA;Tax return;39.9
Net household monthly income: DK/NA;Request of social protection benefits;17.4
Net household monthly income: DK/NA;Request of personal data (passport, ID card or driving license) or certificates (birth, marriage, death);30.7
Net household monthly income: DK/NA;Public libraries (availability of online catalogues and search tools);15.7
Net household monthly income: DK/NA;Enrolment in higher education or university;19.0
Net household monthly income: DK/NA;Notification of change of residence;2.5