National Total;Autonomous Communities and Cities;Reasons stated;Total National Total;;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;4,197,729 National Total;;There was not a service available in the webpage;12.0 National Total;;They prefer to do it in person;50.4 National Total;;There is no immediate response;32.5 National Total;;They trust submission on paper more;52.8 National Total;;Lack of knowledge or ability;22.5 National Total;;Concern about the protection and security of personal data;23.3 National Total;;The process will require visits in person or paper submissions anyway;30.9 National Total;;They do not have an electronic signature or certificate or have problems using them;24.4 National Total;;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);16.2 National Total;;Other reasons;18.9 National Total;Andalucía;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;765,355 National Total;Andalucía;There was not a service available in the webpage;11.7 National Total;Andalucía;They prefer to do it in person;43.8 National Total;Andalucía;There is no immediate response;26.4 National Total;Andalucía;They trust submission on paper more;44.4 National Total;Andalucía;Lack of knowledge or ability;22.3 National Total;Andalucía;Concern about the protection and security of personal data;19.7 National Total;Andalucía;The process will require visits in person or paper submissions anyway;19.8 National Total;Andalucía;They do not have an electronic signature or certificate or have problems using them;13.7 National Total;Andalucía;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);24.9 National Total;Andalucía;Other reasons;18.4 National Total;Aragón;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;108,314 National Total;Aragón;There was not a service available in the webpage;19.8 National Total;Aragón;They prefer to do it in person;41.8 National Total;Aragón;There is no immediate response;31.4 National Total;Aragón;They trust submission on paper more;47.7 National Total;Aragón;Lack of knowledge or ability;17.8 National Total;Aragón;Concern about the protection and security of personal data;17.7 National Total;Aragón;The process will require visits in person or paper submissions anyway;48.2 National Total;Aragón;They do not have an electronic signature or certificate or have problems using them;10.3 National Total;Aragón;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);13.0 National Total;Aragón;Other reasons;18.0 National Total;Asturias, Principado de;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;104,632 National Total;Asturias, Principado de;There was not a service available in the webpage;11.7 National Total;Asturias, Principado de;They prefer to do it in person;64.6 National Total;Asturias, Principado de;There is no immediate response;38.3 National Total;Asturias, Principado de;They trust submission on paper more;61.3 National Total;Asturias, Principado de;Lack of knowledge or ability;31.3 National Total;Asturias, Principado de;Concern about the protection and security of personal data;29.7 National Total;Asturias, Principado de;The process will require visits in person or paper submissions anyway;35.0 National Total;Asturias, Principado de;They do not have an electronic signature or certificate or have problems using them;26.5 National Total;Asturias, Principado de;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);17.6 National Total;Asturias, Principado de;Other reasons;14.0 National Total;Balears, Illes;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;86,683 National Total;Balears, Illes;There was not a service available in the webpage;8.1 National Total;Balears, Illes;They prefer to do it in person;35.1 National Total;Balears, Illes;There is no immediate response;4.9 National Total;Balears, Illes;They trust submission on paper more;53.4 National Total;Balears, Illes;Lack of knowledge or ability;15.9 National Total;Balears, Illes;Concern about the protection and security of personal data;22.7 National Total;Balears, Illes;The process will require visits in person or paper submissions anyway;11.4 National Total;Balears, Illes;They do not have an electronic signature or certificate or have problems using them;15.6 National Total;Balears, Illes;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);9.5 National Total;Balears, Illes;Other reasons;35.8 National Total;Canarias;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;120,608 National Total;Canarias;There was not a service available in the webpage;8.6 National Total;Canarias;They prefer to do it in person;54.1 National Total;Canarias;There is no immediate response;12.3 National Total;Canarias;They trust submission on paper more;30.7 National Total;Canarias;Lack of knowledge or ability;18.5 National Total;Canarias;Concern about the protection and security of personal data;7.1 National Total;Canarias;The process will require visits in person or paper submissions anyway;14.7 National Total;Canarias;They do not have an electronic signature or certificate or have problems using them;6.2 National Total;Canarias;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);6.1 National Total;Canarias;Other reasons;25.0 National Total;Cantabria;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;45,395 National Total;Cantabria;There was not a service available in the webpage;6.2 National Total;Cantabria;They prefer to do it in person;37.4 National Total;Cantabria;There is no immediate response;25.7 National Total;Cantabria;They trust submission on paper more;36.4 National Total;Cantabria;Lack of knowledge or ability;16.5 National Total;Cantabria;Concern about the protection and security of personal data;12.1 National Total;Cantabria;The process will require visits in person or paper submissions anyway;35.7 National Total;Cantabria;They do not have an electronic signature or certificate or have problems using them;13.3 National Total;Cantabria;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);20.3 National Total;Cantabria;Other reasons;15.4 National Total;Castilla y León;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;285,005 National Total;Castilla y León;There was not a service available in the webpage;9.5 National Total;Castilla y León;They prefer to do it in person;68.7 National Total;Castilla y León;There is no immediate response;54.8 National Total;Castilla y León;They trust submission on paper more;65.5 National Total;Castilla y León;Lack of knowledge or ability;25.8 National Total;Castilla y León;Concern about the protection and security of personal data;32.1 National Total;Castilla y León;The process will require visits in person or paper submissions anyway;35.0 National Total;Castilla y León;They do not have an electronic signature or certificate or have problems using them;41.3 National Total;Castilla y León;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);16.0 National Total;Castilla y León;Other reasons;26.2 National Total;Castilla-La Mancha;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;241,209 National Total;Castilla-La Mancha;There was not a service available in the webpage;19.5 National Total;Castilla-La Mancha;They prefer to do it in person;51.3 National Total;Castilla-La Mancha;There is no immediate response;44.0 National Total;Castilla-La Mancha;They trust submission on paper more;72.9 National Total;Castilla-La Mancha;Lack of knowledge or ability;30.2 National Total;Castilla-La Mancha;Concern about the protection and security of personal data;34.8 National Total;Castilla-La Mancha;The process will require visits in person or paper submissions anyway;37.9 National Total;Castilla-La Mancha;They do not have an electronic signature or certificate or have problems using them;38.5 National Total;Castilla-La Mancha;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);17.3 National Total;Castilla-La Mancha;Other reasons;29.4 National Total;Cataluña;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;557,342 National Total;Cataluña;There was not a service available in the webpage;8.6 National Total;Cataluña;They prefer to do it in person;57.8 National Total;Cataluña;There is no immediate response;25.8 National Total;Cataluña;They trust submission on paper more;50.1 National Total;Cataluña;Lack of knowledge or ability;22.0 National Total;Cataluña;Concern about the protection and security of personal data;29.3 National Total;Cataluña;The process will require visits in person or paper submissions anyway;22.1 National Total;Cataluña;They do not have an electronic signature or certificate or have problems using them;18.9 National Total;Cataluña;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);11.7 National Total;Cataluña;Other reasons;13.6 National Total;Comunitat Valenciana;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;390,716 National Total;Comunitat Valenciana;There was not a service available in the webpage;9.5 National Total;Comunitat Valenciana;They prefer to do it in person;51.6 National Total;Comunitat Valenciana;There is no immediate response;38.7 National Total;Comunitat Valenciana;They trust submission on paper more;65.5 National Total;Comunitat Valenciana;Lack of knowledge or ability;30.2 National Total;Comunitat Valenciana;Concern about the protection and security of personal data;25.3 National Total;Comunitat Valenciana;The process will require visits in person or paper submissions anyway;33.3 National Total;Comunitat Valenciana;They do not have an electronic signature or certificate or have problems using them;33.1 National Total;Comunitat Valenciana;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);21.5 National Total;Comunitat Valenciana;Other reasons;12.3 National Total;Extremadura;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;75,347 National Total;Extremadura;There was not a service available in the webpage;21.0 National Total;Extremadura;They prefer to do it in person;41.2 National Total;Extremadura;There is no immediate response;12.7 National Total;Extremadura;They trust submission on paper more;51.6 National Total;Extremadura;Lack of knowledge or ability;26.2 National Total;Extremadura;Concern about the protection and security of personal data;8.9 National Total;Extremadura;The process will require visits in person or paper submissions anyway;34.6 National Total;Extremadura;They do not have an electronic signature or certificate or have problems using them;19.0 National Total;Extremadura;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);15.8 National Total;Extremadura;Other reasons;17.8 National Total;Galicia;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;289,634 National Total;Galicia;There was not a service available in the webpage;6.5 National Total;Galicia;They prefer to do it in person;47.7 National Total;Galicia;There is no immediate response;18.4 National Total;Galicia;They trust submission on paper more;48.6 National Total;Galicia;Lack of knowledge or ability;21.9 National Total;Galicia;Concern about the protection and security of personal data;17.4 National Total;Galicia;The process will require visits in person or paper submissions anyway;27.4 National Total;Galicia;They do not have an electronic signature or certificate or have problems using them;16.2 National Total;Galicia;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);26.6 National Total;Galicia;Other reasons;16.1 National Total;Madrid, Comunidad de;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;718,747 National Total;Madrid, Comunidad de;There was not a service available in the webpage;13.6 National Total;Madrid, Comunidad de;They prefer to do it in person;49.4 National Total;Madrid, Comunidad de;There is no immediate response;44.5 National Total;Madrid, Comunidad de;They trust submission on paper more;56.9 National Total;Madrid, Comunidad de;Lack of knowledge or ability;16.4 National Total;Madrid, Comunidad de;Concern about the protection and security of personal data;26.4 National Total;Madrid, Comunidad de;The process will require visits in person or paper submissions anyway;45.8 National Total;Madrid, Comunidad de;They do not have an electronic signature or certificate or have problems using them;38.5 National Total;Madrid, Comunidad de;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);10.0 National Total;Madrid, Comunidad de;Other reasons;20.8 National Total;Murcia, Región de;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;117,253 National Total;Murcia, Región de;There was not a service available in the webpage;14.5 National Total;Murcia, Región de;They prefer to do it in person;35.5 National Total;Murcia, Región de;There is no immediate response;29.8 National Total;Murcia, Región de;They trust submission on paper more;38.0 National Total;Murcia, Región de;Lack of knowledge or ability;31.3 National Total;Murcia, Región de;Concern about the protection and security of personal data;7.1 National Total;Murcia, Región de;The process will require visits in person or paper submissions anyway;33.3 National Total;Murcia, Región de;They do not have an electronic signature or certificate or have problems using them;10.8 National Total;Murcia, Región de;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);5.7 National Total;Murcia, Región de;Other reasons;7.1 National Total;Navarra (Comunidad Foral de);Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;44,435 National Total;Navarra (Comunidad Foral de);There was not a service available in the webpage;15.7 National Total;Navarra (Comunidad Foral de);They prefer to do it in person;53.2 National Total;Navarra (Comunidad Foral de);There is no immediate response;32.1 National Total;Navarra (Comunidad Foral de);They trust submission on paper more;32.0 National Total;Navarra (Comunidad Foral de);Lack of knowledge or ability;20.5 National Total;Navarra (Comunidad Foral de);Concern about the protection and security of personal data;5.0 National Total;Navarra (Comunidad Foral de);The process will require visits in person or paper submissions anyway;37.5 National Total;Navarra (Comunidad Foral de);They do not have an electronic signature or certificate or have problems using them;10.2 National Total;Navarra (Comunidad Foral de);Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);2.3 National Total;Navarra (Comunidad Foral de);Other reasons;16.2 National Total;País Vasco;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;207,190 National Total;País Vasco;There was not a service available in the webpage;18.6 National Total;País Vasco;They prefer to do it in person;49.8 National Total;País Vasco;There is no immediate response;25.7 National Total;País Vasco;They trust submission on paper more;43.0 National Total;País Vasco;Lack of knowledge or ability;17.4 National Total;País Vasco;Concern about the protection and security of personal data;17.1 National Total;País Vasco;The process will require visits in person or paper submissions anyway;32.0 National Total;País Vasco;They do not have an electronic signature or certificate or have problems using them;19.7 National Total;País Vasco;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);9.3 National Total;País Vasco;Other reasons;23.1 National Total;Rioja, La;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;29,545 National Total;Rioja, La;There was not a service available in the webpage;12.7 National Total;Rioja, La;They prefer to do it in person;54.2 National Total;Rioja, La;There is no immediate response;45.2 National Total;Rioja, La;They trust submission on paper more;70.6 National Total;Rioja, La;Lack of knowledge or ability;30.1 National Total;Rioja, La;Concern about the protection and security of personal data;40.5 National Total;Rioja, La;The process will require visits in person or paper submissions anyway;43.0 National Total;Rioja, La;They do not have an electronic signature or certificate or have problems using them;35.6 National Total;Rioja, La;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);23.2 National Total;Rioja, La;Other reasons;17.0 National Total;Ceuta;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;6,588 National Total;Ceuta;There was not a service available in the webpage;33.6 National Total;Ceuta;They prefer to do it in person;4.1 National Total;Ceuta;There is no immediate response;0.0 National Total;Ceuta;They trust submission on paper more;45.4 National Total;Ceuta;Lack of knowledge or ability;4.7 National Total;Ceuta;Concern about the protection and security of personal data;0.0 National Total;Ceuta;The process will require visits in person or paper submissions anyway;22.4 National Total;Ceuta;They do not have an electronic signature or certificate or have problems using them;0.0 National Total;Ceuta;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);0.0 National Total;Ceuta;Other reasons;62.3 National Total;Melilla;Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so;3,728 National Total;Melilla;There was not a service available in the webpage;35.1 National Total;Melilla;They prefer to do it in person;64.9 National Total;Melilla;There is no immediate response;21.7 National Total;Melilla;They trust submission on paper more;54.1 National Total;Melilla;Lack of knowledge or ability;2.6 National Total;Melilla;Concern about the protection and security of personal data;0.0 National Total;Melilla;The process will require visits in person or paper submissions anyway;2.6 National Total;Melilla;They do not have an electronic signature or certificate or have problems using them;0.0 National Total;Melilla;Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance);0.0 National Total;Melilla;Other reasons;0.0