Autonomous City and Community	Incidents encountered	Total
National Total	Total Internet users in the last 12 months	27.466.508
National Total	One of the incidents investigated	64,6
National Total	Infected by a computer virus or other malware resulting in loss of information or time	24,6
National Total	Receiving unsolicited emails (spam)	59,2
National Total	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	5
National Total	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	3,6
National Total	Economic losses caused by fraudulent use of credit or debit cards	1,4
National Total	Access by children to inappropriate websites	1,1
AndalucÝa	Total Internet users in the last 12 months	4.687.440
AndalucÝa	One of the incidents investigated	59,9
AndalucÝa	Infected by a computer virus or other malware resulting in loss of information or time	23,2
AndalucÝa	Receiving unsolicited emails (spam)	53,8
AndalucÝa	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	5,5
AndalucÝa	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	3,5
AndalucÝa	Economic losses caused by fraudulent use of credit or debit cards	0,9
AndalucÝa	Access by children to inappropriate websites	1
Arag¾n	Total Internet users in the last 12 months	785.308
Arag¾n	One of the incidents investigated	74
Arag¾n	Infected by a computer virus or other malware resulting in loss of information or time	28,4
Arag¾n	Receiving unsolicited emails (spam)	68,8
Arag¾n	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	7,2
Arag¾n	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	3,3
Arag¾n	Economic losses caused by fraudulent use of credit or debit cards	1,6
Arag¾n	Access by children to inappropriate websites	1,1
Asturias, Principado de	Total Internet users in the last 12 months	623.846
Asturias, Principado de	One of the incidents investigated	65,6
Asturias, Principado de	Infected by a computer virus or other malware resulting in loss of information or time	20,5
Asturias, Principado de	Receiving unsolicited emails (spam)	61
Asturias, Principado de	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	2,8
Asturias, Principado de	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	1,9
Asturias, Principado de	Economic losses caused by fraudulent use of credit or debit cards	0,8
Asturias, Principado de	Access by children to inappropriate websites	0,4
Balears, Illes	Total Internet users in the last 12 months	718.994
Balears, Illes	One of the incidents investigated	54,2
Balears, Illes	Infected by a computer virus or other malware resulting in loss of information or time	22,3
Balears, Illes	Receiving unsolicited emails (spam)	49,1
Balears, Illes	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	4,1
Balears, Illes	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	3,9
Balears, Illes	Economic losses caused by fraudulent use of credit or debit cards	2
Balears, Illes	Access by children to inappropriate websites	0,8
Canarias	Total Internet users in the last 12 months	1.270.518
Canarias	One of the incidents investigated	59,4
Canarias	Infected by a computer virus or other malware resulting in loss of information or time	25,9
Canarias	Receiving unsolicited emails (spam)	54,5
Canarias	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	3,2
Canarias	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	3,2
Canarias	Economic losses caused by fraudulent use of credit or debit cards	1,2
Canarias	Access by children to inappropriate websites	0,6
Cantabria	Total Internet users in the last 12 months	346.541
Cantabria	One of the incidents investigated	66,9
Cantabria	Infected by a computer virus or other malware resulting in loss of information or time	22,1
Cantabria	Receiving unsolicited emails (spam)	60,3
Cantabria	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	11,8
Cantabria	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	3,7
Cantabria	Economic losses caused by fraudulent use of credit or debit cards	3,1
Cantabria	Access by children to inappropriate websites	1,3
Castilla y Le¾n	Total Internet users in the last 12 months	1.403.968
Castilla y Le¾n	One of the incidents investigated	63,2
Castilla y Le¾n	Infected by a computer virus or other malware resulting in loss of information or time	22,7
Castilla y Le¾n	Receiving unsolicited emails (spam)	59
Castilla y Le¾n	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	4
Castilla y Le¾n	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	3,6
Castilla y Le¾n	Economic losses caused by fraudulent use of credit or debit cards	1,6
Castilla y Le¾n	Access by children to inappropriate websites	2,2
Castilla-La Mancha	Total Internet users in the last 12 months	1.127.410
Castilla-La Mancha	One of the incidents investigated	70,5
Castilla-La Mancha	Infected by a computer virus or other malware resulting in loss of information or time	29,6
Castilla-La Mancha	Receiving unsolicited emails (spam)	63,1
Castilla-La Mancha	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	4,2
Castilla-La Mancha	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	2,4
Castilla-La Mancha	Economic losses caused by fraudulent use of credit or debit cards	0,9
Castilla-La Mancha	Access by children to inappropriate websites	0,4
Catalu±a	Total Internet users in the last 12 months	4.564.493
Catalu±a	One of the incidents investigated	59,3
Catalu±a	Infected by a computer virus or other malware resulting in loss of information or time	27,9
Catalu±a	Receiving unsolicited emails (spam)	53
Catalu±a	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	4
Catalu±a	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	3,1
Catalu±a	Economic losses caused by fraudulent use of credit or debit cards	1
Catalu±a	Access by children to inappropriate websites	1,1
Comunitat Valenciana	Total Internet users in the last 12 months	2.898.991
Comunitat Valenciana	One of the incidents investigated	67,3
Comunitat Valenciana	Infected by a computer virus or other malware resulting in loss of information or time	26,7
Comunitat Valenciana	Receiving unsolicited emails (spam)	61,7
Comunitat Valenciana	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	5,5
Comunitat Valenciana	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	4
Comunitat Valenciana	Economic losses caused by fraudulent use of credit or debit cards	0,8
Comunitat Valenciana	Access by children to inappropriate websites	1,3
Extremadura	Total Internet users in the last 12 months	595.932
Extremadura	One of the incidents investigated	66
Extremadura	Infected by a computer virus or other malware resulting in loss of information or time	26,5
Extremadura	Receiving unsolicited emails (spam)	59,2
Extremadura	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	4,1
Extremadura	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	4,8
Extremadura	Economic losses caused by fraudulent use of credit or debit cards	1,3
Extremadura	Access by children to inappropriate websites	0,9
Galicia	Total Internet users in the last 12 months	1.484.011
Galicia	One of the incidents investigated	64,2
Galicia	Infected by a computer virus or other malware resulting in loss of information or time	19,8
Galicia	Receiving unsolicited emails (spam)	59,9
Galicia	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	6,4
Galicia	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	4,1
Galicia	Economic losses caused by fraudulent use of credit or debit cards	1,4
Galicia	Access by children to inappropriate websites	2,8
Madrid, Comunidad de	Total Internet users in the last 12 months	4.134.299
Madrid, Comunidad de	One of the incidents investigated	70,3
Madrid, Comunidad de	Infected by a computer virus or other malware resulting in loss of information or time	22,1
Madrid, Comunidad de	Receiving unsolicited emails (spam)	65,9
Madrid, Comunidad de	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	4,7
Madrid, Comunidad de	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	4,4
Madrid, Comunidad de	Economic losses caused by fraudulent use of credit or debit cards	2,7
Madrid, Comunidad de	Access by children to inappropriate websites	0,6
Murcia, Regi¾n de	Total Internet users in the last 12 months	856.109
Murcia, Regi¾n de	One of the incidents investigated	62
Murcia, Regi¾n de	Infected by a computer virus or other malware resulting in loss of information or time	25,1
Murcia, Regi¾n de	Receiving unsolicited emails (spam)	55,3
Murcia, Regi¾n de	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	6,4
Murcia, Regi¾n de	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	4,9
Murcia, Regi¾n de	Economic losses caused by fraudulent use of credit or debit cards	2
Murcia, Regi¾n de	Access by children to inappropriate websites	0,9
Navarra, Comunidad Foral de	Total Internet users in the last 12 months	374.438
Navarra, Comunidad Foral de	One of the incidents investigated	75,1
Navarra, Comunidad Foral de	Infected by a computer virus or other malware resulting in loss of information or time	29,3
Navarra, Comunidad Foral de	Receiving unsolicited emails (spam)	69,7
Navarra, Comunidad Foral de	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	9,3
Navarra, Comunidad Foral de	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	2,6
Navarra, Comunidad Foral de	Economic losses caused by fraudulent use of credit or debit cards	0,9
Navarra, Comunidad Foral de	Access by children to inappropriate websites	1,7
PaÝs Vasco	Total Internet users in the last 12 months	1.315.787
PaÝs Vasco	One of the incidents investigated	75,9
PaÝs Vasco	Infected by a computer virus or other malware resulting in loss of information or time	21,5
PaÝs Vasco	Receiving unsolicited emails (spam)	71,7
PaÝs Vasco	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	5,7
PaÝs Vasco	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	2,5
PaÝs Vasco	Economic losses caused by fraudulent use of credit or debit cards	2,1
PaÝs Vasco	Access by children to inappropriate websites	1,1
Rioja, La	Total Internet users in the last 12 months	183.229
Rioja, La	One of the incidents investigated	63,6
Rioja, La	Infected by a computer virus or other malware resulting in loss of information or time	23,3
Rioja, La	Receiving unsolicited emails (spam)	58,8
Rioja, La	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	4,8
Rioja, La	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	2
Rioja, La	Economic losses caused by fraudulent use of credit or debit cards	1,3
Rioja, La	Access by children to inappropriate websites	1,5
Ceuta	Total Internet users in the last 12 months	51.386
Ceuta	One of the incidents investigated	68,1
Ceuta	Infected by a computer virus or other malware resulting in loss of information or time	32,5
Ceuta	Receiving unsolicited emails (spam)	59,3
Ceuta	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	0
Ceuta	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	4,1
Ceuta	Economic losses caused by fraudulent use of credit or debit cards	0,9
Ceuta	Access by children to inappropriate websites	3,8
Melilla	Total Internet users in the last 12 months	43.807
Melilla	One of the incidents investigated	60,9
Melilla	Infected by a computer virus or other malware resulting in loss of information or time	30,1
Melilla	Receiving unsolicited emails (spam)	57,8
Melilla	Being affected by misuse of personal information sent over the Internet and/or other violations of privacy	9,5
Melilla	Economic losses caused by fraudulent messages received (phishing) or by being redirected to fake websites requesting personal information (pharming)	5,5
Melilla	Economic losses caused by fraudulent use of credit or debit cards	2,3
Melilla	Access by children to inappropriate websites	1,6