Autonomous communities and cities Main variables Economic activity cluster Total Andalucía E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 54,24 Andalucía E.1 % of enterprises that use Social Media (1) (1) Industry 52,37 Andalucía E.1 % of enterprises that use Social Media (1) (1) Construction 45,84 Andalucía E.1 % of enterprises that use Social Media (1) (1) Services 57,23 Andalucía E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 94,14 Andalucía E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 96,77 Andalucía E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 88,51 Andalucía E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 94,65 Andalucía E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 31,64 Andalucía E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 38,81 Andalucía E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 18,77 Andalucía E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 32,46 Andalucía E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 38,01 Andalucía E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 46,32 Andalucía E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 19,19 Andalucía E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 39,85 Andalucía E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 7,25 Andalucía E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 4,3 Andalucía E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 16,22 Andalucía E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 6,08 Andalucía E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 88,34 Andalucía E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 89,14 Andalucía E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 82,81 Andalucía E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 89,36 Andalucía E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 62,53 Andalucía E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 57,51 Andalucía E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 51,73 Andalucía E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 66,47 Andalucía E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 36,73 Andalucía E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 36,22 Andalucía E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 38,58 Andalucía E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 36,46 Andalucía E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 23,63 Andalucía E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 28,44 Andalucía E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 23,21 Andalucía E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 22,31 Andalucía E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 26,21 Andalucía E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 20,92 Andalucía E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 23,65 Andalucía E.2.E % of enterprises that used Social Media for personnel selection (2) Services 28,36 Andalucía E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 25,58 Andalucía E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 27,07 Andalucía E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 25,7 Andalucía E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 25,11 Aragón E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 49,32 Aragón E.1 % of enterprises that use Social Media (1) (1) Industry 52,27 Aragón E.1 % of enterprises that use Social Media (1) (1) Construction 42,42 Aragón E.1 % of enterprises that use Social Media (1) (1) Services 49,13 Aragón E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 98,47 Aragón E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 97,2 Aragón E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 100 Aragón E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 99,01 Aragón E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 45,27 Aragón E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 36,15 Aragón E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 28,8 Aragón E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 55,16 Aragón E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 52,72 Aragón E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 52,06 Aragón E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 45,76 Aragón E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 54,7 Aragón E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 5,91 Aragón E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 4,68 Aragón E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 0 Aragón E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 8,05 Aragón E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 88,54 Aragón E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 87,91 Aragón E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 78,34 Aragón E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 91,19 Aragón E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 58,42 Aragón E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 53,45 Aragón E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 34,95 Aragón E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 66,97 Aragón E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 27,38 Aragón E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 25,46 Aragón E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 15,96 Aragón E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 31,18 Aragón E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 29,04 Aragón E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 21,98 Aragón E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 4,72 Aragón E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 39,21 Aragón E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 27,06 Aragón E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 22,7 Aragón E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 17,8 Aragón E.2.E % of enterprises that used Social Media for personnel selection (2) Services 32,09 Aragón E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 22,45 Aragón E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 17,05 Aragón E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 7,22 Aragón E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 29,5 Asturias, Principado de E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 48,07 Asturias, Principado de E.1 % of enterprises that use Social Media (1) (1) Industry 34,91 Asturias, Principado de E.1 % of enterprises that use Social Media (1) (1) Construction 40,46 Asturias, Principado de E.1 % of enterprises that use Social Media (1) (1) Services 56,47 Asturias, Principado de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 98,78 Asturias, Principado de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 98,89 Asturias, Principado de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 100 Asturias, Principado de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 98,54 Asturias, Principado de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 35,82 Asturias, Principado de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 21,33 Asturias, Principado de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 38,06 Asturias, Principado de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 39,92 Asturias, Principado de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 39,83 Asturias, Principado de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 28,63 Asturias, Principado de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 41,09 Asturias, Principado de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 43,08 Asturias, Principado de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 3,9 Asturias, Principado de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 2,05 Asturias, Principado de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 0,9 Asturias, Principado de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 4,99 Asturias, Principado de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 83,81 Asturias, Principado de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 89,85 Asturias, Principado de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 88,52 Asturias, Principado de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 81,14 Asturias, Principado de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 57,4 Asturias, Principado de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 57,63 Asturias, Principado de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 49,53 Asturias, Principado de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 58,66 Asturias, Principado de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 20,46 Asturias, Principado de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 16,4 Asturias, Principado de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 28,47 Asturias, Principado de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 20,36 Asturias, Principado de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 22,7 Asturias, Principado de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 14,04 Asturias, Principado de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 33,87 Asturias, Principado de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 23,48 Asturias, Principado de E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 22,34 Asturias, Principado de E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 19,49 Asturias, Principado de E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 21,1 Asturias, Principado de E.2.E % of enterprises that used Social Media for personnel selection (2) Services 23,43 Asturias, Principado de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 20,89 Asturias, Principado de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 15,34 Asturias, Principado de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 21,16 Asturias, Principado de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 22,57 Balears, Illes E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 64,16 Balears, Illes E.1 % of enterprises that use Social Media (1) (1) Industry 54,21 Balears, Illes E.1 % of enterprises that use Social Media (1) (1) Construction 48,76 Balears, Illes E.1 % of enterprises that use Social Media (1) (1) Services 71,38 Balears, Illes E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 94,22 Balears, Illes E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 100 Balears, Illes E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 91,76 Balears, Illes E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 93,92 Balears, Illes E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 29,19 Balears, Illes E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 13,8 Balears, Illes E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 16,79 Balears, Illes E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 34,4 Balears, Illes E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 49,37 Balears, Illes E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 39,95 Balears, Illes E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 33,53 Balears, Illes E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 54,47 Balears, Illes E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 11,54 Balears, Illes E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 5,96 Balears, Illes E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 16,48 Balears, Illes E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 11,23 Balears, Illes E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 91,61 Balears, Illes E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 95,03 Balears, Illes E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 83,32 Balears, Illes E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 93,02 Balears, Illes E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 64,33 Balears, Illes E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 53,31 Balears, Illes E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 45,68 Balears, Illes E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 70,33 Balears, Illes E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 31,36 Balears, Illes E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 22,54 Balears, Illes E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 12,74 Balears, Illes E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 37,02 Balears, Illes E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 23,69 Balears, Illes E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 20,82 Balears, Illes E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 13,63 Balears, Illes E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 26,47 Balears, Illes E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 26,98 Balears, Illes E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 24,65 Balears, Illes E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 9,69 Balears, Illes E.2.E % of enterprises that used Social Media for personnel selection (2) Services 31,35 Balears, Illes E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 19,08 Balears, Illes E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 12,94 Balears, Illes E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 12,67 Balears, Illes E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 21,5 Canarias E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 48,08 Canarias E.1 % of enterprises that use Social Media (1) (1) Industry 49,33 Canarias E.1 % of enterprises that use Social Media (1) (1) Construction 27,4 Canarias E.1 % of enterprises that use Social Media (1) (1) Services 52,61 Canarias E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 95,96 Canarias E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 97,67 Canarias E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 84,45 Canarias E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 97,07 Canarias E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 23,95 Canarias E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 25,28 Canarias E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 16,9 Canarias E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 24,58 Canarias E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 40,37 Canarias E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 37,33 Canarias E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 27,87 Canarias E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 42,36 Canarias E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 6,05 Canarias E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 19,21 Canarias E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 0 Canarias E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 4,65 Canarias E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 84,26 Canarias E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 83,18 Canarias E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 91,86 Canarias E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 83,52 Canarias E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 68,91 Canarias E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 70,71 Canarias E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 53,82 Canarias E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 70,42 Canarias E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 32,29 Canarias E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 33,12 Canarias E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 18,09 Canarias E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 33,86 Canarias E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 22,09 Canarias E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 33,88 Canarias E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 1,35 Canarias E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 22,68 Canarias E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 23,94 Canarias E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 28,18 Canarias E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 1,35 Canarias E.2.E % of enterprises that used Social Media for personnel selection (2) Services 25,97 Canarias E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 20,38 Canarias E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 20,08 Canarias E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 2,37 Canarias E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 22,58 Cantabria E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 49,83 Cantabria E.1 % of enterprises that use Social Media (1) (1) Industry 47,7 Cantabria E.1 % of enterprises that use Social Media (1) (1) Construction 26,91 Cantabria E.1 % of enterprises that use Social Media (1) (1) Services 56,84 Cantabria E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 95,36 Cantabria E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 88,5 Cantabria E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 91,18 Cantabria E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 99,13 Cantabria E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 26,77 Cantabria E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 24,02 Cantabria E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 18,69 Cantabria E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 29,05 Cantabria E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 44,14 Cantabria E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 47,73 Cantabria E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 43,77 Cantabria E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 42,48 Cantabria E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 4,58 Cantabria E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 4,04 Cantabria E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 0 Cantabria E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 5,39 Cantabria E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 89,8 Cantabria E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 96,31 Cantabria E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 93,25 Cantabria E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 86,28 Cantabria E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 57,38 Cantabria E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 57,53 Cantabria E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 51,21 Cantabria E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 58,04 Cantabria E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 33,19 Cantabria E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 21,09 Cantabria E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 34,95 Cantabria E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 38,76 Cantabria E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 26,28 Cantabria E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 30,15 Cantabria E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 25,09 Cantabria E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 24,58 Cantabria E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 21,6 Cantabria E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 14,87 Cantabria E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 0 Cantabria E.2.E % of enterprises that used Social Media for personnel selection (2) Services 27,39 Cantabria E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 25,65 Cantabria E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 19,46 Cantabria E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 16,26 Cantabria E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 29,73 Castilla y León E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 47,86 Castilla y León E.1 % of enterprises that use Social Media (1) (1) Industry 53,44 Castilla y León E.1 % of enterprises that use Social Media (1) (1) Construction 42,05 Castilla y León E.1 % of enterprises that use Social Media (1) (1) Services 46,4 Castilla y León E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 96,15 Castilla y León E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 94,38 Castilla y León E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 100 Castilla y León E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 96,31 Castilla y León E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 40,26 Castilla y León E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 38,71 Castilla y León E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 34,98 Castilla y León E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 42,64 Castilla y León E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 41,4 Castilla y León E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 48,52 Castilla y León E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 21,62 Castilla y León E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 41,93 Castilla y León E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 6,91 Castilla y León E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 11,78 Castilla y León E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 1,23 Castilla y León E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 5,24 Castilla y León E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 87,7 Castilla y León E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 93,57 Castilla y León E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 78,16 Castilla y León E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 86,37 Castilla y León E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 62,11 Castilla y León E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 45,47 Castilla y León E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 59,21 Castilla y León E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 73,63 Castilla y León E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 30,97 Castilla y León E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 32,56 Castilla y León E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 38,7 Castilla y León E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 27,94 Castilla y León E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 28,52 Castilla y León E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 25,31 Castilla y León E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 35,12 Castilla y León E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 28,89 Castilla y León E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 26,27 Castilla y León E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 23,81 Castilla y León E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 23,46 Castilla y León E.2.E % of enterprises that used Social Media for personnel selection (2) Services 28,6 Castilla y León E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 22,44 Castilla y León E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 23,51 Castilla y León E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 11,41 Castilla y León E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 24,6 Castilla-La Mancha E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 46,19 Castilla-La Mancha E.1 % of enterprises that use Social Media (1) (1) Industry 45,94 Castilla-La Mancha E.1 % of enterprises that use Social Media (1) (1) Construction 34,45 Castilla-La Mancha E.1 % of enterprises that use Social Media (1) (1) Services 51,04 Castilla-La Mancha E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 91,76 Castilla-La Mancha E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 88,41 Castilla-La Mancha E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 94,24 Castilla-La Mancha E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 93,59 Castilla-La Mancha E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 29,09 Castilla-La Mancha E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 23,5 Castilla-La Mancha E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 19,98 Castilla-La Mancha E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 35,68 Castilla-La Mancha E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 47,62 Castilla-La Mancha E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 44,58 Castilla-La Mancha E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 53,88 Castilla-La Mancha E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 48,2 Castilla-La Mancha E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 5,84 Castilla-La Mancha E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 4,26 Castilla-La Mancha E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 0 Castilla-La Mancha E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 8,58 Castilla-La Mancha E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 88,25 Castilla-La Mancha E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 86,39 Castilla-La Mancha E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 93,86 Castilla-La Mancha E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 88,15 Castilla-La Mancha E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 60,59 Castilla-La Mancha E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 52,95 Castilla-La Mancha E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 60,68 Castilla-La Mancha E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 66,27 Castilla-La Mancha E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 35,67 Castilla-La Mancha E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 25,28 Castilla-La Mancha E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 49,15 Castilla-La Mancha E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 39,81 Castilla-La Mancha E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 34,24 Castilla-La Mancha E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 26,64 Castilla-La Mancha E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 39,57 Castilla-La Mancha E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 38,47 Castilla-La Mancha E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 21,98 Castilla-La Mancha E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 23,13 Castilla-La Mancha E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 26,62 Castilla-La Mancha E.2.E % of enterprises that used Social Media for personnel selection (2) Services 19,89 Castilla-La Mancha E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 22,21 Castilla-La Mancha E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 17,15 Castilla-La Mancha E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 34,98 Castilla-La Mancha E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 22,57 Cataluña E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 60,63 Cataluña E.1 % of enterprises that use Social Media (1) (1) Industry 54,76 Cataluña E.1 % of enterprises that use Social Media (1) (1) Construction 45,84 Cataluña E.1 % of enterprises that use Social Media (1) (1) Services 65,92 Cataluña E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 96,3 Cataluña E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 91,89 Cataluña E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 98,8 Cataluña E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 97,63 Cataluña E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 40,61 Cataluña E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 37,79 Cataluña E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 21,76 Cataluña E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 44,02 Cataluña E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 55,24 Cataluña E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 57,14 Cataluña E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 27,36 Cataluña E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 58,01 Cataluña E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 7,57 Cataluña E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 8,45 Cataluña E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 2,85 Cataluña E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 7,83 Cataluña E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 89,36 Cataluña E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 86,63 Cataluña E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 77,96 Cataluña E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 91,8 Cataluña E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 56,67 Cataluña E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 50,36 Cataluña E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 39,68 Cataluña E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 61,15 Cataluña E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 27,69 Cataluña E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 24,99 Cataluña E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 22,53 Cataluña E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 29,34 Cataluña E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 23,69 Cataluña E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 16,04 Cataluña E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 13,79 Cataluña E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 27,77 Cataluña E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 27,89 Cataluña E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 18,28 Cataluña E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 18,13 Cataluña E.2.E % of enterprises that used Social Media for personnel selection (2) Services 32,69 Cataluña E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 24,65 Cataluña E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 18,56 Cataluña E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 14,32 Cataluña E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 28,21 Comunitat Valenciana E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 47,42 Comunitat Valenciana E.1 % of enterprises that use Social Media (1) (1) Industry 49,64 Comunitat Valenciana E.1 % of enterprises that use Social Media (1) (1) Construction 29,85 Comunitat Valenciana E.1 % of enterprises that use Social Media (1) (1) Services 50,22 Comunitat Valenciana E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 97,88 Comunitat Valenciana E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 96,57 Comunitat Valenciana E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 98,57 Comunitat Valenciana E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 98,59 Comunitat Valenciana E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 32,37 Comunitat Valenciana E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 31,87 Comunitat Valenciana E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 4,97 Comunitat Valenciana E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 36,55 Comunitat Valenciana E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 48,01 Comunitat Valenciana E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 50,01 Comunitat Valenciana E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 21,46 Comunitat Valenciana E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 50,54 Comunitat Valenciana E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 10,05 Comunitat Valenciana E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 10,7 Comunitat Valenciana E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 9,75 Comunitat Valenciana E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 9,69 Comunitat Valenciana E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 92,16 Comunitat Valenciana E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 91,19 Comunitat Valenciana E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 94,47 Comunitat Valenciana E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 92,43 Comunitat Valenciana E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 61,56 Comunitat Valenciana E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 58,89 Comunitat Valenciana E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 40,48 Comunitat Valenciana E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 66,18 Comunitat Valenciana E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 32,59 Comunitat Valenciana E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 30,09 Comunitat Valenciana E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 30,25 Comunitat Valenciana E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 34,46 Comunitat Valenciana E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 26,38 Comunitat Valenciana E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 34,69 Comunitat Valenciana E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 7,83 Comunitat Valenciana E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 23,89 Comunitat Valenciana E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 24,52 Comunitat Valenciana E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 26,53 Comunitat Valenciana E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 11,18 Comunitat Valenciana E.2.E % of enterprises that used Social Media for personnel selection (2) Services 25,18 Comunitat Valenciana E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 21,63 Comunitat Valenciana E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 22,66 Comunitat Valenciana E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 0,93 Comunitat Valenciana E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 23,92 Extremadura E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 47,34 Extremadura E.1 % of enterprises that use Social Media (1) (1) Industry 32,83 Extremadura E.1 % of enterprises that use Social Media (1) (1) Construction 27,41 Extremadura E.1 % of enterprises that use Social Media (1) (1) Services 60,18 Extremadura E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 92,51 Extremadura E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 75,98 Extremadura E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 100 Extremadura E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 96,01 Extremadura E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 20,36 Extremadura E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 16,7 Extremadura E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 31,85 Extremadura E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 19,87 Extremadura E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 32,19 Extremadura E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 46,69 Extremadura E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 44,74 Extremadura E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 26,65 Extremadura E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 8,92 Extremadura E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 21,37 Extremadura E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 22,25 Extremadura E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 3,83 Extremadura E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 89,22 Extremadura E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 81,52 Extremadura E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 100 Extremadura E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 89,92 Extremadura E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 53,78 Extremadura E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 44,23 Extremadura E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 29,85 Extremadura E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 59,45 Extremadura E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 33,96 Extremadura E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 13,48 Extremadura E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 20,25 Extremadura E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 41,27 Extremadura E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 25,59 Extremadura E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 21,45 Extremadura E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 39,21 Extremadura E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 24,95 Extremadura E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 18,28 Extremadura E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 20,58 Extremadura E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 29,85 Extremadura E.2.E % of enterprises that used Social Media for personnel selection (2) Services 16,17 Extremadura E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 23,63 Extremadura E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 33,88 Extremadura E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 12,76 Extremadura E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 22,26 Galicia E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 47,41 Galicia E.1 % of enterprises that use Social Media (1) (1) Industry 45,41 Galicia E.1 % of enterprises that use Social Media (1) (1) Construction 39,95 Galicia E.1 % of enterprises that use Social Media (1) (1) Services 50,53 Galicia E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 96,39 Galicia E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 98,17 Galicia E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 91,32 Galicia E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 96,67 Galicia E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 29,91 Galicia E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 29,74 Galicia E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 12,18 Galicia E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 33,89 Galicia E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 39 Galicia E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 39,24 Galicia E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 29,21 Galicia E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 41,05 Galicia E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 8,41 Galicia E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 8,08 Galicia E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 0,8 Galicia E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 10,24 Galicia E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 89,15 Galicia E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 91,83 Galicia E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 79,7 Galicia E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 89,96 Galicia E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 68,7 Galicia E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 60,2 Galicia E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 68,61 Galicia E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 72,71 Galicia E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 28,34 Galicia E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 22,58 Galicia E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 13,43 Galicia E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 34,32 Galicia E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 28,7 Galicia E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 22,29 Galicia E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 15,25 Galicia E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 34,66 Galicia E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 25,71 Galicia E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 21,59 Galicia E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 32,23 Galicia E.2.E % of enterprises that used Social Media for personnel selection (2) Services 26,21 Galicia E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 24,86 Galicia E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 25,52 Galicia E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 19,33 Galicia E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 25,78 Madrid, Comunidad de E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 57,94 Madrid, Comunidad de E.1 % of enterprises that use Social Media (1) (1) Industry 55,26 Madrid, Comunidad de E.1 % of enterprises that use Social Media (1) (1) Construction 39,35 Madrid, Comunidad de E.1 % of enterprises that use Social Media (1) (1) Services 62,04 Madrid, Comunidad de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 96,41 Madrid, Comunidad de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 91,7 Madrid, Comunidad de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 88,12 Madrid, Comunidad de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 98,26 Madrid, Comunidad de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 48,99 Madrid, Comunidad de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 35,65 Madrid, Comunidad de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 33,93 Madrid, Comunidad de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 53,2 Madrid, Comunidad de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 51,89 Madrid, Comunidad de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 52,53 Madrid, Comunidad de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 27,15 Madrid, Comunidad de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 54,77 Madrid, Comunidad de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 14,4 Madrid, Comunidad de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 13,28 Madrid, Comunidad de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 9,89 Madrid, Comunidad de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 15,15 Madrid, Comunidad de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 86,14 Madrid, Comunidad de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 89,03 Madrid, Comunidad de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 69,5 Madrid, Comunidad de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 87,64 Madrid, Comunidad de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 60,7 Madrid, Comunidad de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 51,79 Madrid, Comunidad de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 45,97 Madrid, Comunidad de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 64,08 Madrid, Comunidad de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 31,64 Madrid, Comunidad de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 23,88 Madrid, Comunidad de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 15,55 Madrid, Comunidad de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 34,98 Madrid, Comunidad de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 34,8 Madrid, Comunidad de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 25,62 Madrid, Comunidad de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 28,29 Madrid, Comunidad de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 37,23 Madrid, Comunidad de E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 39,82 Madrid, Comunidad de E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 27,47 Madrid, Comunidad de E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 17,05 Madrid, Comunidad de E.2.E % of enterprises that used Social Media for personnel selection (2) Services 44,79 Madrid, Comunidad de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 36,34 Madrid, Comunidad de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 22,4 Madrid, Comunidad de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 22,14 Madrid, Comunidad de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 40,56 Murcia, Región de E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 47,15 Murcia, Región de E.1 % of enterprises that use Social Media (1) (1) Industry 51,19 Murcia, Región de E.1 % of enterprises that use Social Media (1) (1) Construction 24,86 Murcia, Región de E.1 % of enterprises that use Social Media (1) (1) Services 50,92 Murcia, Región de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 96,82 Murcia, Región de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 95,08 Murcia, Región de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 95,47 Murcia, Región de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 97,91 Murcia, Región de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 27,29 Murcia, Región de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 29,49 Murcia, Región de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 22,46 Murcia, Región de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 26,74 Murcia, Región de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 32,93 Murcia, Región de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 37,77 Murcia, Región de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 23,35 Murcia, Región de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 31,6 Murcia, Región de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 6,35 Murcia, Región de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 8,49 Murcia, Región de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 0 Murcia, Región de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 6,04 Murcia, Región de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 88,68 Murcia, Región de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 89,57 Murcia, Región de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 93,47 Murcia, Región de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 87,59 Murcia, Región de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 67,18 Murcia, Región de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 56,36 Murcia, Región de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 82,15 Murcia, Región de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 71 Murcia, Región de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 34,17 Murcia, Región de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 20,47 Murcia, Región de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 35,64 Murcia, Región de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 41,27 Murcia, Región de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 24,74 Murcia, Región de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 28,47 Murcia, Región de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 39,7 Murcia, Región de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 20,82 Murcia, Región de E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 19,71 Murcia, Región de E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 17,95 Murcia, Región de E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 24,47 Murcia, Región de E.2.E % of enterprises that used Social Media for personnel selection (2) Services 20,03 Murcia, Región de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 25,37 Murcia, Región de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 25,73 Murcia, Región de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 17,93 Murcia, Región de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 26,15 Navarra, Comunidad Foral de E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 40,18 Navarra, Comunidad Foral de E.1 % of enterprises that use Social Media (1) (1) Industry 41,93 Navarra, Comunidad Foral de E.1 % of enterprises that use Social Media (1) (1) Construction 14,76 Navarra, Comunidad Foral de E.1 % of enterprises that use Social Media (1) (1) Services 44,92 Navarra, Comunidad Foral de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 96,76 Navarra, Comunidad Foral de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 96,46 Navarra, Comunidad Foral de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 100 Navarra, Comunidad Foral de E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 96,74 Navarra, Comunidad Foral de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 40,18 Navarra, Comunidad Foral de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 28 Navarra, Comunidad Foral de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 29,97 Navarra, Comunidad Foral de E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 51,03 Navarra, Comunidad Foral de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 44 Navarra, Comunidad Foral de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 28,14 Navarra, Comunidad Foral de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 73,06 Navarra, Comunidad Foral de E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 54,67 Navarra, Comunidad Foral de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 9,68 Navarra, Comunidad Foral de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 6,71 Navarra, Comunidad Foral de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 29,97 Navarra, Comunidad Foral de E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 10,48 Navarra, Comunidad Foral de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 89,94 Navarra, Comunidad Foral de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 90,24 Navarra, Comunidad Foral de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 100 Navarra, Comunidad Foral de E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 88,87 Navarra, Comunidad Foral de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 64,02 Navarra, Comunidad Foral de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 57,67 Navarra, Comunidad Foral de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 73,06 Navarra, Comunidad Foral de E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 68,5 Navarra, Comunidad Foral de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 27,11 Navarra, Comunidad Foral de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 17,76 Navarra, Comunidad Foral de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 56,9 Navarra, Comunidad Foral de E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 32,38 Navarra, Comunidad Foral de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 29,17 Navarra, Comunidad Foral de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 24,24 Navarra, Comunidad Foral de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 29,97 Navarra, Comunidad Foral de E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 33,15 Navarra, Comunidad Foral de E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 24,61 Navarra, Comunidad Foral de E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 17,7 Navarra, Comunidad Foral de E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 73,06 Navarra, Comunidad Foral de E.2.E % of enterprises that used Social Media for personnel selection (2) Services 26,36 Navarra, Comunidad Foral de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 27,98 Navarra, Comunidad Foral de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 17,39 Navarra, Comunidad Foral de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 56,9 Navarra, Comunidad Foral de E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 34,34 País Vasco E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 43,37 País Vasco E.1 % of enterprises that use Social Media (1) (1) Industry 41,85 País Vasco E.1 % of enterprises that use Social Media (1) (1) Construction 30,22 País Vasco E.1 % of enterprises that use Social Media (1) (1) Services 47,72 País Vasco E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 91,42 País Vasco E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 88,47 País Vasco E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 96,15 País Vasco E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 92,84 País Vasco E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 37,98 País Vasco E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 35,6 País Vasco E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 30,25 País Vasco E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 40,84 País Vasco E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 47,07 País Vasco E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 43,07 País Vasco E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 40,49 País Vasco E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 50,93 País Vasco E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 13,21 País Vasco E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 12,88 País Vasco E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 4,27 País Vasco E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 14,78 País Vasco E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 82,57 País Vasco E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 72,86 País Vasco E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 97,81 País Vasco E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 87,28 País Vasco E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 58,26 País Vasco E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 53,78 País Vasco E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 38,21 País Vasco E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 64,47 País Vasco E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 27,65 País Vasco E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 31,3 País Vasco E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 9,78 País Vasco E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 27,7 País Vasco E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 26,02 País Vasco E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 28,17 País Vasco E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 14,53 País Vasco E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 26,19 País Vasco E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 32,56 País Vasco E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 29,9 País Vasco E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 36,11 País Vasco E.2.E % of enterprises that used Social Media for personnel selection (2) Services 33,95 País Vasco E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 28,73 País Vasco E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 30,99 País Vasco E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 19,36 País Vasco E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 28,5 Rioja, La E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 42,56 Rioja, La E.1 % of enterprises that use Social Media (1) (1) Industry 48,53 Rioja, La E.1 % of enterprises that use Social Media (1) (1) Construction 17,19 Rioja, La E.1 % of enterprises that use Social Media (1) (1) Services 41,5 Rioja, La E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 97,7 Rioja, La E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 98,01 Rioja, La E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 100 Rioja, La E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 97,02 Rioja, La E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 31,88 Rioja, La E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 29,8 Rioja, La E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 8,23 Rioja, La E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 37,33 Rioja, La E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 47,28 Rioja, La E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 54,62 Rioja, La E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 42,8 Rioja, La E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 37,13 Rioja, La E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 7,55 Rioja, La E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 4,46 Rioja, La E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 0 Rioja, La E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 12,8 Rioja, La E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 90,83 Rioja, La E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 91,26 Rioja, La E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 100 Rioja, La E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 89,25 Rioja, La E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 58,99 Rioja, La E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 60,08 Rioja, La E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 34,57 Rioja, La E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 59,92 Rioja, La E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 27,84 Rioja, La E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 30,89 Rioja, La E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 34,57 Rioja, La E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 22,73 Rioja, La E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 28,48 Rioja, La E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 23,69 Rioja, La E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 0 Rioja, La E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 38,34 Rioja, La E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 18,88 Rioja, La E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 20,94 Rioja, La E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 57,2 Rioja, La E.2.E % of enterprises that used Social Media for personnel selection (2) Services 11,93 Rioja, La E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 23,24 Rioja, La E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 28,42 Rioja, La E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 0 Rioja, La E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 18,15 Ceuta E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 33,86 Ceuta E.1 % of enterprises that use Social Media (1) (1) Industry 7,69 Ceuta E.1 % of enterprises that use Social Media (1) (1) Construction 15,79 Ceuta E.1 % of enterprises that use Social Media (1) (1) Services 41,13 Ceuta E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 100 Ceuta E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 100 Ceuta E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 100 Ceuta E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 100 Ceuta E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 23,44 Ceuta E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 100 Ceuta E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 0 Ceuta E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 23,28 Ceuta E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 47,66 Ceuta E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 100 Ceuta E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 0 Ceuta E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 50 Ceuta E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 0 Ceuta E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 0 Ceuta E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 0 Ceuta E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 0 Ceuta E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 82,42 Ceuta E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 100 Ceuta E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 0 Ceuta E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 88,36 Ceuta E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 75,39 Ceuta E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 100 Ceuta E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 0 Ceuta E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 80,6 Ceuta E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 31,25 Ceuta E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 0 Ceuta E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 0 Ceuta E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 34,48 Ceuta E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 44,14 Ceuta E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 100 Ceuta E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 0 Ceuta E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 46,12 Ceuta E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 16,02 Ceuta E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 0 Ceuta E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 0 Ceuta E.2.E % of enterprises that used Social Media for personnel selection (2) Services 17,67 Ceuta E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 44,92 Ceuta E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 100 Ceuta E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 0 Ceuta E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 46,98 Melilla E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 19,3 Melilla E.1 % of enterprises that use Social Media (1) (1) Industry 13,09 Melilla E.1 % of enterprises that use Social Media (1) (1) Construction 26,09 Melilla E.1 % of enterprises that use Social Media (1) (1) Services 18,28 Melilla E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 71 Melilla E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 96,63 Melilla E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 0 Melilla E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 94,12 Melilla E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 30,25 Melilla E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 26,97 Melilla E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 0 Melilla E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 41,18 Melilla E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 59,9 Melilla E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 42,7 Melilla E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 100 Melilla E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 47,06 Melilla E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 29,18 Melilla E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 6,74 Melilla E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 100 Melilla E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 5,88 Melilla E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 70,76 Melilla E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 92,13 Melilla E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 0 Melilla E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 94,12 Melilla E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 60,92 Melilla E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 61,8 Melilla E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 0 Melilla E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 82,35 Melilla E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 13,84 Melilla E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 28,09 Melilla E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 0 Melilla E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 17,65 Melilla E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 38,37 Melilla E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 24,72 Melilla E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 100 Melilla E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 17,65 Melilla E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 5,01 Melilla E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 16,85 Melilla E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 0 Melilla E.2.E % of enterprises that used Social Media for personnel selection (2) Services 5,88 Melilla E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 50,42 Melilla E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 19,1 Melilla E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 100 Melilla E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 35,29 National total E.1 % of enterprises that use Social Media (1) (1) Total Enterprises 52,94 National total E.1 % of enterprises that use Social Media (1) (1) Industry 50,04 National total E.1 % of enterprises that use Social Media (1) (1) Construction 38,63 National total E.1 % of enterprises that use Social Media (1) (1) Services 57,55 National total E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Total Enterprises 95,8 National total E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Industry 93,76 National total E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Construction 93,26 National total E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) Services 96,96 National total E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Total Enterprises 37,37 National total E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Industry 33,7 National total E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Construction 22,41 National total E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) Services 41,1 National total E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Total Enterprises 47,41 National total E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Industry 48,64 National total E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Construction 28,36 National total E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) Services 49,96 National total E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Total Enterprises 9,26 National total E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Industry 9,04 National total E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Construction 7,86 National total E.1.D % of enterprises using wiki-based knowledge sharing tools (2) Services 9,57 National total E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Total Enterprises 88,23 National total E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Industry 87,87 National total E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Construction 81,92 National total E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) Services 89,36 National total E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Total Enterprises 60,83 National total E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Industry 54,36 National total E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Construction 48,37 National total E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) Services 65,21 National total E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Total Enterprises 31,01 National total E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Industry 27,15 National total E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Construction 25,54 National total E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) Services 33,32 National total E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Total Enterprises 27,15 National total E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Industry 24,84 National total E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Construction 20,44 National total E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) Services 29,08 National total E.2.E % of enterprises that used Social Media for personnel selection (2) Total Enterprises 28,65 National total E.2.E % of enterprises that used Social Media for personnel selection (2) Industry 22,74 National total E.2.E % of enterprises that used Social Media for personnel selection (2) Construction 20 National total E.2.E % of enterprises that used Social Media for personnel selection (2) Services 32,23 National total E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Total Enterprises 26,34 National total E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Industry 22,34 National total E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Construction 17,69 National total E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) Services 29,2