Autonomous communities and cities	Main variables	Economic activity cluster	Total
National total	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	78,1
National total	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	81,37
National total	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	65,33
National total	D.8 % of enterprises with Internet connection and website/web page (1)	Services	79,84
National total	D.9.A Web Services: Company Presentation (2)	Total Enterprises	89,82
National total	D.9.A Web Services: Company Presentation (2)	Industry	89,64
National total	D.9.A Web Services: Company Presentation (2)	Construction	88,77
National total	D.9.A Web Services: Company Presentation (2)	Services	90,11
National total	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	19,28
National total	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	12,96
National total	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	4,09
National total	D.9.B Web Services: Receiving orders or bookings online (2)	Services	25,1
National total	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	47,22
National total	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	49,21
National total	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	20,58
National total	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	51,72
National total	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	8,43
National total	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	6,02
National total	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	1,13
National total	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	10,94
National total	D.9.E Web Services: Online order tracking (2)	Total Enterprises	11,24
National total	D.9.E Web Services: Online order tracking (2)	Industry	7,12
National total	D.9.E Web Services: Online order tracking (2)	Construction	1,81
National total	D.9.E Web Services: Online order tracking (2)	Services	14,94
National total	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7,84
National total	D.9.F Web Services: Website customization for regular users (2)	Industry	5,53
National total	D.9.F Web Services: Website customization for regular users (2)	Construction	5,5
National total	D.9.F Web Services: Website customization for regular users (2)	Services	9,32
National total	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	49,98
National total	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	41,36
National total	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	33,86
National total	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	56,98
National total	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	79,05
National total	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	74,46
National total	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	72,13
National total	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	82,45
National total	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	22,95
National total	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	15,99
National total	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	15,94
National total	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	27,39
National total	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	31,29
National total	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	26,46
National total	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	22,68
National total	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	35,14
National total	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	8,21
National total	D.10 % of enterprises with a chat service for customer contact (1)	Industry	5,6
National total	D.10 % of enterprises with a chat service for customer contact (1)	Construction	3,09
National total	D.10 % of enterprises with a chat service for customer contact (1)	Services	10,58
National total	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	7,85
National total	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	5,51
National total	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	2,93
National total	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	10,07
National total	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1,81
National total	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	1,12
National total	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0,32
National total	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	2,47
Andalucía	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	71,5
Andalucía	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	76,33
Andalucía	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	59,8
Andalucía	D.8 % of enterprises with Internet connection and website/web page (1)	Services	73,43
Andalucía	D.9.A Web Services: Company Presentation (2)	Total Enterprises	86,57
Andalucía	D.9.A Web Services: Company Presentation (2)	Industry	79,37
Andalucía	D.9.A Web Services: Company Presentation (2)	Construction	91,25
Andalucía	D.9.A Web Services: Company Presentation (2)	Services	87,95
Andalucía	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	18,4
Andalucía	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	15,88
Andalucía	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	7,64
Andalucía	D.9.B Web Services: Receiving orders or bookings online (2)	Services	21,98
Andalucía	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	43,93
Andalucía	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	48,42
Andalucía	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	15,92
Andalucía	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	49,33
Andalucía	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	6,31
Andalucía	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	6,36
Andalucía	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0
Andalucía	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	7,87
Andalucía	D.9.E Web Services: Online order tracking (2)	Total Enterprises	9,96
Andalucía	D.9.E Web Services: Online order tracking (2)	Industry	9,94
Andalucía	D.9.E Web Services: Online order tracking (2)	Construction	0
Andalucía	D.9.E Web Services: Online order tracking (2)	Services	12,45
Andalucía	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7,47
Andalucía	D.9.F Web Services: Website customization for regular users (2)	Industry	7,12
Andalucía	D.9.F Web Services: Website customization for regular users (2)	Construction	2,2
Andalucía	D.9.F Web Services: Website customization for regular users (2)	Services	8,91
Andalucía	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	47,49
Andalucía	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	33,05
Andalucía	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	46,44
Andalucía	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	52,86
Andalucía	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	75,53
Andalucía	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	61,17
Andalucía	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	71,48
Andalucía	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	81,62
Andalucía	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	23,32
Andalucía	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	11,13
Andalucía	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	18,52
Andalucía	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	28,83
Andalucía	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	31,51
Andalucía	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	29,2
Andalucía	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	19,66
Andalucía	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	35,29
Andalucía	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	9,52
Andalucía	D.10 % of enterprises with a chat service for customer contact (1)	Industry	6,51
Andalucía	D.10 % of enterprises with a chat service for customer contact (1)	Construction	4,8
Andalucía	D.10 % of enterprises with a chat service for customer contact (1)	Services	12
Andalucía	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	9,44
Andalucía	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	6,48
Andalucía	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	4,8
Andalucía	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	11,87
Andalucía	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	2,12
Andalucía	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	1,95
Andalucía	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0
Andalucía	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	2,82
Aragón	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	85,41
Aragón	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	87,82
Aragón	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	78,35
Aragón	D.8 % of enterprises with Internet connection and website/web page (1)	Services	85,61
Aragón	D.9.A Web Services: Company Presentation (2)	Total Enterprises	90,35
Aragón	D.9.A Web Services: Company Presentation (2)	Industry	90,97
Aragón	D.9.A Web Services: Company Presentation (2)	Construction	85,85
Aragón	D.9.A Web Services: Company Presentation (2)	Services	90,99
Aragón	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	19,7
Aragón	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	10,85
Aragón	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0
Aragón	D.9.B Web Services: Receiving orders or bookings online (2)	Services	30,67
Aragón	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	50,9
Aragón	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	44,3
Aragón	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	19,02
Aragón	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	63,2
Aragón	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	9,62
Aragón	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	8,42
Aragón	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	1,68
Aragón	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	12,37
Aragón	D.9.E Web Services: Online order tracking (2)	Total Enterprises	10,3
Aragón	D.9.E Web Services: Online order tracking (2)	Industry	5,75
Aragón	D.9.E Web Services: Online order tracking (2)	Construction	0
Aragón	D.9.E Web Services: Online order tracking (2)	Services	15,99
Aragón	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7,52
Aragón	D.9.F Web Services: Website customization for regular users (2)	Industry	7,73
Aragón	D.9.F Web Services: Website customization for regular users (2)	Construction	0
Aragón	D.9.F Web Services: Website customization for regular users (2)	Services	9,17
Aragón	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	44,72
Aragón	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	36,8
Aragón	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	14,17
Aragón	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	57,62
Aragón	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	75,94
Aragón	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	73,09
Aragón	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	69,94
Aragón	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	79,39
Aragón	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	17,54
Aragón	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	14,75
Aragón	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	10,29
Aragón	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	21,25
Aragón	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	28,12
Aragón	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	24,49
Aragón	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	9,25
Aragón	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	35,19
Aragón	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	7,51
Aragón	D.10 % of enterprises with a chat service for customer contact (1)	Industry	3,93
Aragón	D.10 % of enterprises with a chat service for customer contact (1)	Construction	1,52
Aragón	D.10 % of enterprises with a chat service for customer contact (1)	Services	11,55
Aragón	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	6,84
Aragón	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	3,93
Aragón	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	1,52
Aragón	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	10,23
Aragón	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	2,8
Aragón	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	1,21
Aragón	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	1,32
Aragón	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	4,28
Asturias, Principado de	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	81,63
Asturias, Principado de	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	87,42
Asturias, Principado de	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	79,02
Asturias, Principado de	D.8 % of enterprises with Internet connection and website/web page (1)	Services	79,48
Asturias, Principado de	D.9.A Web Services: Company Presentation (2)	Total Enterprises	87,67
Asturias, Principado de	D.9.A Web Services: Company Presentation (2)	Industry	93,35
Asturias, Principado de	D.9.A Web Services: Company Presentation (2)	Construction	100
Asturias, Principado de	D.9.A Web Services: Company Presentation (2)	Services	81,06
Asturias, Principado de	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	21,08
Asturias, Principado de	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	13,54
Asturias, Principado de	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	7,49
Asturias, Principado de	D.9.B Web Services: Receiving orders or bookings online (2)	Services	29,06
Asturias, Principado de	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	46,58
Asturias, Principado de	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	60,87
Asturias, Principado de	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	30,23
Asturias, Principado de	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	43,38
Asturias, Principado de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	9,16
Asturias, Principado de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	8,66
Asturias, Principado de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0
Asturias, Principado de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	12,03
Asturias, Principado de	D.9.E Web Services: Online order tracking (2)	Total Enterprises	6,8
Asturias, Principado de	D.9.E Web Services: Online order tracking (2)	Industry	5,8
Asturias, Principado de	D.9.E Web Services: Online order tracking (2)	Construction	0
Asturias, Principado de	D.9.E Web Services: Online order tracking (2)	Services	9,28
Asturias, Principado de	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	4,74
Asturias, Principado de	D.9.F Web Services: Website customization for regular users (2)	Industry	4,48
Asturias, Principado de	D.9.F Web Services: Website customization for regular users (2)	Construction	10,47
Asturias, Principado de	D.9.F Web Services: Website customization for regular users (2)	Services	3,26
Asturias, Principado de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	45,24
Asturias, Principado de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	43,74
Asturias, Principado de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	31,88
Asturias, Principado de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	49,84
Asturias, Principado de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	76,45
Asturias, Principado de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	79,68
Asturias, Principado de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	92,51
Asturias, Principado de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	70,13
Asturias, Principado de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	19,52
Asturias, Principado de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	15,03
Asturias, Principado de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	9,93
Asturias, Principado de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	24,7
Asturias, Principado de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	26,39
Asturias, Principado de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	17,36
Asturias, Principado de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	12,17
Asturias, Principado de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	35,37
Asturias, Principado de	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	7,2
Asturias, Principado de	D.10 % of enterprises with a chat service for customer contact (1)	Industry	3,24
Asturias, Principado de	D.10 % of enterprises with a chat service for customer contact (1)	Construction	0
Asturias, Principado de	D.10 % of enterprises with a chat service for customer contact (1)	Services	11,22
Asturias, Principado de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	7,2
Asturias, Principado de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	3,24
Asturias, Principado de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	0
Asturias, Principado de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	11,22
Asturias, Principado de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1,52
Asturias, Principado de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	2,19
Asturias, Principado de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0
Asturias, Principado de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1,63
Balears, Illes	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	81,36
Balears, Illes	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	78,74
Balears, Illes	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	73,23
Balears, Illes	D.8 % of enterprises with Internet connection and website/web page (1)	Services	84,87
Balears, Illes	D.9.A Web Services: Company Presentation (2)	Total Enterprises	87,61
Balears, Illes	D.9.A Web Services: Company Presentation (2)	Industry	89,81
Balears, Illes	D.9.A Web Services: Company Presentation (2)	Construction	84,41
Balears, Illes	D.9.A Web Services: Company Presentation (2)	Services	88,19
Balears, Illes	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	29,51
Balears, Illes	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	4,24
Balears, Illes	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	1,71
Balears, Illes	D.9.B Web Services: Receiving orders or bookings online (2)	Services	43,11
Balears, Illes	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	50,7
Balears, Illes	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	45,48
Balears, Illes	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	19,71
Balears, Illes	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	61,47
Balears, Illes	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	11,86
Balears, Illes	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	2,99
Balears, Illes	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0
Balears, Illes	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	17,3
Balears, Illes	D.9.E Web Services: Online order tracking (2)	Total Enterprises	15,53
Balears, Illes	D.9.E Web Services: Online order tracking (2)	Industry	2,86
Balears, Illes	D.9.E Web Services: Online order tracking (2)	Construction	1,71
Balears, Illes	D.9.E Web Services: Online order tracking (2)	Services	22,32
Balears, Illes	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7,41
Balears, Illes	D.9.F Web Services: Website customization for regular users (2)	Industry	9,69
Balears, Illes	D.9.F Web Services: Website customization for regular users (2)	Construction	2,74
Balears, Illes	D.9.F Web Services: Website customization for regular users (2)	Services	8,45
Balears, Illes	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	58,58
Balears, Illes	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	51,55
Balears, Illes	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	40,9
Balears, Illes	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	65,51
Balears, Illes	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	79,25
Balears, Illes	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	76,4
Balears, Illes	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	70,02
Balears, Illes	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	82,7
Balears, Illes	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	18,01
Balears, Illes	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	9,61
Balears, Illes	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	5,22
Balears, Illes	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	23,65
Balears, Illes	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	32,81
Balears, Illes	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	30,39
Balears, Illes	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	30,31
Balears, Illes	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	34,06
Balears, Illes	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	8,4
Balears, Illes	D.10 % of enterprises with a chat service for customer contact (1)	Industry	7,86
Balears, Illes	D.10 % of enterprises with a chat service for customer contact (1)	Construction	4,83
Balears, Illes	D.10 % of enterprises with a chat service for customer contact (1)	Services	9,81
Balears, Illes	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	6,34
Balears, Illes	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	7,86
Balears, Illes	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	4,83
Balears, Illes	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	6,58
Balears, Illes	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	2,96
Balears, Illes	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0,27
Balears, Illes	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0
Balears, Illes	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	4,59
Canarias	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	67,8
Canarias	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	71,99
Canarias	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	49,72
Canarias	D.8 % of enterprises with Internet connection and website/web page (1)	Services	71,2
Canarias	D.9.A Web Services: Company Presentation (2)	Total Enterprises	84,33
Canarias	D.9.A Web Services: Company Presentation (2)	Industry	88,17
Canarias	D.9.A Web Services: Company Presentation (2)	Construction	86,13
Canarias	D.9.A Web Services: Company Presentation (2)	Services	83,39
Canarias	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	30,66
Canarias	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	15,65
Canarias	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0
Canarias	D.9.B Web Services: Receiving orders or bookings online (2)	Services	38,08
Canarias	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	49,36
Canarias	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	40,03
Canarias	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	35,53
Canarias	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	53,14
Canarias	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	10,38
Canarias	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	4,19
Canarias	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0,55
Canarias	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	12,99
Canarias	D.9.E Web Services: Online order tracking (2)	Total Enterprises	14,36
Canarias	D.9.E Web Services: Online order tracking (2)	Industry	7,26
Canarias	D.9.E Web Services: Online order tracking (2)	Construction	0
Canarias	D.9.E Web Services: Online order tracking (2)	Services	17,85
Canarias	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	9,44
Canarias	D.9.F Web Services: Website customization for regular users (2)	Industry	13,58
Canarias	D.9.F Web Services: Website customization for regular users (2)	Construction	0
Canarias	D.9.F Web Services: Website customization for regular users (2)	Services	10,23
Canarias	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	60,47
Canarias	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	60,24
Canarias	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	45,59
Canarias	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	62,86
Canarias	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	75,83
Canarias	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	71,64
Canarias	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	66,2
Canarias	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	78,07
Canarias	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	25,52
Canarias	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	24,35
Canarias	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	10,72
Canarias	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	28,07
Canarias	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	25,25
Canarias	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	37,8
Canarias	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	12,29
Canarias	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	25,16
Canarias	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	11,65
Canarias	D.10 % of enterprises with a chat service for customer contact (1)	Industry	9,82
Canarias	D.10 % of enterprises with a chat service for customer contact (1)	Construction	6,71
Canarias	D.10 % of enterprises with a chat service for customer contact (1)	Services	13,08
Canarias	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	11,05
Canarias	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	9,82
Canarias	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	6,71
Canarias	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	12,24
Canarias	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1
Canarias	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0,16
Canarias	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0
Canarias	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1,37
Cantabria	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	72,7
Cantabria	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	83,58
Cantabria	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	37,59
Cantabria	D.8 % of enterprises with Internet connection and website/web page (1)	Services	76,46
Cantabria	D.9.A Web Services: Company Presentation (2)	Total Enterprises	94,51
Cantabria	D.9.A Web Services: Company Presentation (2)	Industry	94,34
Cantabria	D.9.A Web Services: Company Presentation (2)	Construction	100
Cantabria	D.9.A Web Services: Company Presentation (2)	Services	93,85
Cantabria	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	28,63
Cantabria	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	21,66
Cantabria	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0
Cantabria	D.9.B Web Services: Receiving orders or bookings online (2)	Services	37,05
Cantabria	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	53,68
Cantabria	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	56,11
Cantabria	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	8,27
Cantabria	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	58,54
Cantabria	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	10,88
Cantabria	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	7,21
Cantabria	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0
Cantabria	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	14,72
Cantabria	D.9.E Web Services: Online order tracking (2)	Total Enterprises	14,95
Cantabria	D.9.E Web Services: Online order tracking (2)	Industry	9,64
Cantabria	D.9.E Web Services: Online order tracking (2)	Construction	0
Cantabria	D.9.E Web Services: Online order tracking (2)	Services	20,41
Cantabria	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7,6
Cantabria	D.9.F Web Services: Website customization for regular users (2)	Industry	4,42
Cantabria	D.9.F Web Services: Website customization for regular users (2)	Construction	0
Cantabria	D.9.F Web Services: Website customization for regular users (2)	Services	10,68
Cantabria	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	57,3
Cantabria	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	52,98
Cantabria	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	33,02
Cantabria	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	63,46
Cantabria	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	82,41
Cantabria	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	80,86
Cantabria	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	85,22
Cantabria	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	82,99
Cantabria	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	20,44
Cantabria	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	16,4
Cantabria	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	11,05
Cantabria	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	24,32
Cantabria	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	28,37
Cantabria	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	25,58
Cantabria	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	4,57
Cantabria	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	33,49
Cantabria	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	10
Cantabria	D.10 % of enterprises with a chat service for customer contact (1)	Industry	8,33
Cantabria	D.10 % of enterprises with a chat service for customer contact (1)	Construction	1,72
Cantabria	D.10 % of enterprises with a chat service for customer contact (1)	Services	13,33
Cantabria	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	8,94
Cantabria	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	8,33
Cantabria	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	1,72
Cantabria	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	11,37
Cantabria	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	3,41
Cantabria	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	3,69
Cantabria	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0
Cantabria	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	4,23
Castilla y León	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	73,2
Castilla y León	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	84,94
Castilla y León	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	60,48
Castilla y León	D.8 % of enterprises with Internet connection and website/web page (1)	Services	69,54
Castilla y León	D.9.A Web Services: Company Presentation (2)	Total Enterprises	92,78
Castilla y León	D.9.A Web Services: Company Presentation (2)	Industry	96,65
Castilla y León	D.9.A Web Services: Company Presentation (2)	Construction	95,23
Castilla y León	D.9.A Web Services: Company Presentation (2)	Services	89,39
Castilla y León	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	19,14
Castilla y León	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	11,77
Castilla y León	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	15,24
Castilla y León	D.9.B Web Services: Receiving orders or bookings online (2)	Services	25,44
Castilla y León	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	48,07
Castilla y León	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	48,1
Castilla y León	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	37,06
Castilla y León	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	50,59
Castilla y León	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	6,67
Castilla y León	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	4,03
Castilla y León	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	15,24
Castilla y León	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	6,64
Castilla y León	D.9.E Web Services: Online order tracking (2)	Total Enterprises	12
Castilla y León	D.9.E Web Services: Online order tracking (2)	Industry	7,52
Castilla y León	D.9.E Web Services: Online order tracking (2)	Construction	15,24
Castilla y León	D.9.E Web Services: Online order tracking (2)	Services	14,53
Castilla y León	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7,94
Castilla y León	D.9.F Web Services: Website customization for regular users (2)	Industry	2,58
Castilla y León	D.9.F Web Services: Website customization for regular users (2)	Construction	18,38
Castilla y León	D.9.F Web Services: Website customization for regular users (2)	Services	9,45
Castilla y León	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	57,76
Castilla y León	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	55,9
Castilla y León	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	57,74
Castilla y León	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	59,12
Castilla y León	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	84,56
Castilla y León	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	89,44
Castilla y León	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	85,06
Castilla y León	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	80,87
Castilla y León	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	21,18
Castilla y León	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	11,64
Castilla y León	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	31,2
Castilla y León	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	25,86
Castilla y León	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	26,84
Castilla y León	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	26,36
Castilla y León	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	24,67
Castilla y León	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	27,68
Castilla y León	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	7,13
Castilla y León	D.10 % of enterprises with a chat service for customer contact (1)	Industry	6,79
Castilla y León	D.10 % of enterprises with a chat service for customer contact (1)	Construction	3,8
Castilla y León	D.10 % of enterprises with a chat service for customer contact (1)	Services	8,21
Castilla y León	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	6,85
Castilla y León	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	6,79
Castilla y León	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	3,8
Castilla y León	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	7,7
Castilla y León	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1,2
Castilla y León	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0
Castilla y León	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0
Castilla y León	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	2,24
Castilla-La Mancha	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	68,17
Castilla-La Mancha	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	73,85
Castilla-La Mancha	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	58,23
Castilla-La Mancha	D.8 % of enterprises with Internet connection and website/web page (1)	Services	67,6
Castilla-La Mancha	D.9.A Web Services: Company Presentation (2)	Total Enterprises	89,69
Castilla-La Mancha	D.9.A Web Services: Company Presentation (2)	Industry	91,47
Castilla-La Mancha	D.9.A Web Services: Company Presentation (2)	Construction	86,94
Castilla-La Mancha	D.9.A Web Services: Company Presentation (2)	Services	89,09
Castilla-La Mancha	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	13,16
Castilla-La Mancha	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	10,08
Castilla-La Mancha	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0
Castilla-La Mancha	D.9.B Web Services: Receiving orders or bookings online (2)	Services	20,3
Castilla-La Mancha	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	55,4
Castilla-La Mancha	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	71,36
Castilla-La Mancha	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	29,05
Castilla-La Mancha	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	50,55
Castilla-La Mancha	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	4,65
Castilla-La Mancha	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	4,7
Castilla-La Mancha	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0
Castilla-La Mancha	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	6,19
Castilla-La Mancha	D.9.E Web Services: Online order tracking (2)	Total Enterprises	8,61
Castilla-La Mancha	D.9.E Web Services: Online order tracking (2)	Industry	6,24
Castilla-La Mancha	D.9.E Web Services: Online order tracking (2)	Construction	3,07
Castilla-La Mancha	D.9.E Web Services: Online order tracking (2)	Services	12,55
Castilla-La Mancha	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	6,55
Castilla-La Mancha	D.9.F Web Services: Website customization for regular users (2)	Industry	4,06
Castilla-La Mancha	D.9.F Web Services: Website customization for regular users (2)	Construction	14,76
Castilla-La Mancha	D.9.F Web Services: Website customization for regular users (2)	Services	5,92
Castilla-La Mancha	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	45,51
Castilla-La Mancha	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	44,81
Castilla-La Mancha	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	36,27
Castilla-La Mancha	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	49,26
Castilla-La Mancha	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	76,22
Castilla-La Mancha	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	72,45
Castilla-La Mancha	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	66,1
Castilla-La Mancha	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	82,93
Castilla-La Mancha	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	16,2
Castilla-La Mancha	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	13,1
Castilla-La Mancha	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	3,51
Castilla-La Mancha	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	23,2
Castilla-La Mancha	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	32,25
Castilla-La Mancha	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	29,82
Castilla-La Mancha	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	27,91
Castilla-La Mancha	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	35,82
Castilla-La Mancha	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	5,12
Castilla-La Mancha	D.10 % of enterprises with a chat service for customer contact (1)	Industry	1,92
Castilla-La Mancha	D.10 % of enterprises with a chat service for customer contact (1)	Construction	4,3
Castilla-La Mancha	D.10 % of enterprises with a chat service for customer contact (1)	Services	7,99
Castilla-La Mancha	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	5,12
Castilla-La Mancha	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	1,92
Castilla-La Mancha	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	4,3
Castilla-La Mancha	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	7,98
Castilla-La Mancha	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	0,69
Castilla-La Mancha	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0,39
Castilla-La Mancha	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0
Castilla-La Mancha	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1,21
Cataluña	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	85,73
Cataluña	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	87,46
Cataluña	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	72,17
Cataluña	D.8 % of enterprises with Internet connection and website/web page (1)	Services	87,63
Cataluña	D.9.A Web Services: Company Presentation (2)	Total Enterprises	88,49
Cataluña	D.9.A Web Services: Company Presentation (2)	Industry	89,13
Cataluña	D.9.A Web Services: Company Presentation (2)	Construction	82,8
Cataluña	D.9.A Web Services: Company Presentation (2)	Services	89,14
Cataluña	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	19,07
Cataluña	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	14,35
Cataluña	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0
Cataluña	D.9.B Web Services: Receiving orders or bookings online (2)	Services	24,13
Cataluña	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	47,13
Cataluña	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	42,96
Cataluña	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	16,22
Cataluña	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	53,86
Cataluña	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	9,12
Cataluña	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	4,06
Cataluña	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0,37
Cataluña	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	12,68
Cataluña	D.9.E Web Services: Online order tracking (2)	Total Enterprises	10,99
Cataluña	D.9.E Web Services: Online order tracking (2)	Industry	6,96
Cataluña	D.9.E Web Services: Online order tracking (2)	Construction	0
Cataluña	D.9.E Web Services: Online order tracking (2)	Services	14,47
Cataluña	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7,94
Cataluña	D.9.F Web Services: Website customization for regular users (2)	Industry	3,57
Cataluña	D.9.F Web Services: Website customization for regular users (2)	Construction	6,03
Cataluña	D.9.F Web Services: Website customization for regular users (2)	Services	10,11
Cataluña	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	48,4
Cataluña	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	38,69
Cataluña	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	22,1
Cataluña	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	56,75
Cataluña	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	79,87
Cataluña	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	77,13
Cataluña	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	67,87
Cataluña	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	82,96
Cataluña	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	22,12
Cataluña	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	16,47
Cataluña	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	11,23
Cataluña	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	26,28
Cataluña	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	32,99
Cataluña	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	25,19
Cataluña	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	21,58
Cataluña	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	38,14
Cataluña	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	7,47
Cataluña	D.10 % of enterprises with a chat service for customer contact (1)	Industry	4,56
Cataluña	D.10 % of enterprises with a chat service for customer contact (1)	Construction	2,62
Cataluña	D.10 % of enterprises with a chat service for customer contact (1)	Services	9,66
Cataluña	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	7,21
Cataluña	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	4,26
Cataluña	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	2,35
Cataluña	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	9,42
Cataluña	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1,13
Cataluña	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0,47
Cataluña	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0,27
Cataluña	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1,58
Comunitat Valenciana	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	77,42
Comunitat Valenciana	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	78,19
Comunitat Valenciana	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	70,6
Comunitat Valenciana	D.8 % of enterprises with Internet connection and website/web page (1)	Services	78,72
Comunitat Valenciana	D.9.A Web Services: Company Presentation (2)	Total Enterprises	90,88
Comunitat Valenciana	D.9.A Web Services: Company Presentation (2)	Industry	88,62
Comunitat Valenciana	D.9.A Web Services: Company Presentation (2)	Construction	95,3
Comunitat Valenciana	D.9.A Web Services: Company Presentation (2)	Services	91,25
Comunitat Valenciana	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	17,66
Comunitat Valenciana	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	13,1
Comunitat Valenciana	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	3,17
Comunitat Valenciana	D.9.B Web Services: Receiving orders or bookings online (2)	Services	23,9
Comunitat Valenciana	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	47,53
Comunitat Valenciana	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	55,18
Comunitat Valenciana	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	19,1
Comunitat Valenciana	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	49,43
Comunitat Valenciana	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	7,66
Comunitat Valenciana	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	10,69
Comunitat Valenciana	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	1,25
Comunitat Valenciana	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	7,27
Comunitat Valenciana	D.9.E Web Services: Online order tracking (2)	Total Enterprises	11,88
Comunitat Valenciana	D.9.E Web Services: Online order tracking (2)	Industry	7,42
Comunitat Valenciana	D.9.E Web Services: Online order tracking (2)	Construction	7,36
Comunitat Valenciana	D.9.E Web Services: Online order tracking (2)	Services	15,73
Comunitat Valenciana	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	5,42
Comunitat Valenciana	D.9.F Web Services: Website customization for regular users (2)	Industry	3,21
Comunitat Valenciana	D.9.F Web Services: Website customization for regular users (2)	Construction	6,38
Comunitat Valenciana	D.9.F Web Services: Website customization for regular users (2)	Services	6,57
Comunitat Valenciana	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	50,23
Comunitat Valenciana	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	41,29
Comunitat Valenciana	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	33,29
Comunitat Valenciana	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	59,77
Comunitat Valenciana	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	77,18
Comunitat Valenciana	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	73,94
Comunitat Valenciana	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	67,44
Comunitat Valenciana	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	81,48
Comunitat Valenciana	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	17,37
Comunitat Valenciana	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	12,62
Comunitat Valenciana	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	16,39
Comunitat Valenciana	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	20,56
Comunitat Valenciana	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	32,28
Comunitat Valenciana	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	26,09
Comunitat Valenciana	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	29,62
Comunitat Valenciana	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	36,76
Comunitat Valenciana	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	8,75
Comunitat Valenciana	D.10 % of enterprises with a chat service for customer contact (1)	Industry	6,95
Comunitat Valenciana	D.10 % of enterprises with a chat service for customer contact (1)	Construction	2,93
Comunitat Valenciana	D.10 % of enterprises with a chat service for customer contact (1)	Services	11,4
Comunitat Valenciana	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	8,25
Comunitat Valenciana	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	6,9
Comunitat Valenciana	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	1,81
Comunitat Valenciana	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	10,79
Comunitat Valenciana	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	2,18
Comunitat Valenciana	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	2,31
Comunitat Valenciana	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	1,12
Comunitat Valenciana	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	2,37
Extremadura	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	68,77
Extremadura	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	72,86
Extremadura	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	47,68
Extremadura	D.8 % of enterprises with Internet connection and website/web page (1)	Services	73,26
Extremadura	D.9.A Web Services: Company Presentation (2)	Total Enterprises	84,38
Extremadura	D.9.A Web Services: Company Presentation (2)	Industry	76,49
Extremadura	D.9.A Web Services: Company Presentation (2)	Construction	98,98
Extremadura	D.9.A Web Services: Company Presentation (2)	Services	85,13
Extremadura	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	18,26
Extremadura	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	7,76
Extremadura	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	24,84
Extremadura	D.9.B Web Services: Receiving orders or bookings online (2)	Services	21,79
Extremadura	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	43,72
Extremadura	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	43,72
Extremadura	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	30,12
Extremadura	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	46,39
Extremadura	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	7,86
Extremadura	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	2,68
Extremadura	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0
Extremadura	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	11,78
Extremadura	D.9.E Web Services: Online order tracking (2)	Total Enterprises	11,06
Extremadura	D.9.E Web Services: Online order tracking (2)	Industry	4,8
Extremadura	D.9.E Web Services: Online order tracking (2)	Construction	0
Extremadura	D.9.E Web Services: Online order tracking (2)	Services	16,1
Extremadura	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	9,94
Extremadura	D.9.F Web Services: Website customization for regular users (2)	Industry	20,56
Extremadura	D.9.F Web Services: Website customization for regular users (2)	Construction	5,28
Extremadura	D.9.F Web Services: Website customization for regular users (2)	Services	5,98
Extremadura	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	42,87
Extremadura	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	24,62
Extremadura	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	44,01
Extremadura	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	51,01
Extremadura	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	71,89
Extremadura	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	50,38
Extremadura	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	93,69
Extremadura	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	77,47
Extremadura	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	18,23
Extremadura	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	14,03
Extremadura	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	19,37
Extremadura	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	19,93
Extremadura	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	23,04
Extremadura	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	16,72
Extremadura	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	15,85
Extremadura	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	27,35
Extremadura	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	5,96
Extremadura	D.10 % of enterprises with a chat service for customer contact (1)	Industry	3,87
Extremadura	D.10 % of enterprises with a chat service for customer contact (1)	Construction	0
Extremadura	D.10 % of enterprises with a chat service for customer contact (1)	Services	8,72
Extremadura	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	5,72
Extremadura	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	3,18
Extremadura	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	0
Extremadura	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	8,62
Extremadura	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1,04
Extremadura	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0,69
Extremadura	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0
Extremadura	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1,51
Galicia	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	80,91
Galicia	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	80
Galicia	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	81,73
Galicia	D.8 % of enterprises with Internet connection and website/web page (1)	Services	81,14
Galicia	D.9.A Web Services: Company Presentation (2)	Total Enterprises	88,9
Galicia	D.9.A Web Services: Company Presentation (2)	Industry	82,77
Galicia	D.9.A Web Services: Company Presentation (2)	Construction	90,81
Galicia	D.9.A Web Services: Company Presentation (2)	Services	91,46
Galicia	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	16,68
Galicia	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	8,26
Galicia	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	3,15
Galicia	D.9.B Web Services: Receiving orders or bookings online (2)	Services	25,17
Galicia	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	41,46
Galicia	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	41,23
Galicia	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	18,74
Galicia	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	48,56
Galicia	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	6,54
Galicia	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	2,42
Galicia	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0
Galicia	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	10,68
Galicia	D.9.E Web Services: Online order tracking (2)	Total Enterprises	10,52
Galicia	D.9.E Web Services: Online order tracking (2)	Industry	4,92
Galicia	D.9.E Web Services: Online order tracking (2)	Construction	0
Galicia	D.9.E Web Services: Online order tracking (2)	Services	16,63
Galicia	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7,57
Galicia	D.9.F Web Services: Website customization for regular users (2)	Industry	3,51
Galicia	D.9.F Web Services: Website customization for regular users (2)	Construction	9,23
Galicia	D.9.F Web Services: Website customization for regular users (2)	Services	9,15
Galicia	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	42,57
Galicia	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	32,75
Galicia	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	28,82
Galicia	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	51,85
Galicia	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	75,47
Galicia	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	71,15
Galicia	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	83,13
Galicia	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	75,33
Galicia	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	21,46
Galicia	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	14,62
Galicia	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	16,89
Galicia	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	26,38
Galicia	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	33,93
Galicia	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	38,05
Galicia	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	29,59
Galicia	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	33,14
Galicia	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	8,66
Galicia	D.10 % of enterprises with a chat service for customer contact (1)	Industry	5,95
Galicia	D.10 % of enterprises with a chat service for customer contact (1)	Construction	4,69
Galicia	D.10 % of enterprises with a chat service for customer contact (1)	Services	11,28
Galicia	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	8,63
Galicia	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	5,95
Galicia	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	4,69
Galicia	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	11,22
Galicia	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1
Galicia	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0,12
Galicia	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0
Galicia	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1,76
Madrid, Comunidad de	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	79,05
Madrid, Comunidad de	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	76,54
Madrid, Comunidad de	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	61,76
Madrid, Comunidad de	D.8 % of enterprises with Internet connection and website/web page (1)	Services	82,93
Madrid, Comunidad de	D.9.A Web Services: Company Presentation (2)	Total Enterprises	93,19
Madrid, Comunidad de	D.9.A Web Services: Company Presentation (2)	Industry	93,94
Madrid, Comunidad de	D.9.A Web Services: Company Presentation (2)	Construction	89,23
Madrid, Comunidad de	D.9.A Web Services: Company Presentation (2)	Services	93,62
Madrid, Comunidad de	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	19,84
Madrid, Comunidad de	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	15,71
Madrid, Comunidad de	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	6,21
Madrid, Comunidad de	D.9.B Web Services: Receiving orders or bookings online (2)	Services	22,59
Madrid, Comunidad de	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	47,36
Madrid, Comunidad de	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	54,47
Madrid, Comunidad de	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	23,65
Madrid, Comunidad de	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	49,44
Madrid, Comunidad de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	11,21
Madrid, Comunidad de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	11,88
Madrid, Comunidad de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0,08
Madrid, Comunidad de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	12,69
Madrid, Comunidad de	D.9.E Web Services: Online order tracking (2)	Total Enterprises	12,9
Madrid, Comunidad de	D.9.E Web Services: Online order tracking (2)	Industry	10,98
Madrid, Comunidad de	D.9.E Web Services: Online order tracking (2)	Construction	0,68
Madrid, Comunidad de	D.9.E Web Services: Online order tracking (2)	Services	15,02
Madrid, Comunidad de	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	9,79
Madrid, Comunidad de	D.9.F Web Services: Website customization for regular users (2)	Industry	8,26
Madrid, Comunidad de	D.9.F Web Services: Website customization for regular users (2)	Construction	4,36
Madrid, Comunidad de	D.9.F Web Services: Website customization for regular users (2)	Services	10,86
Madrid, Comunidad de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	56,91
Madrid, Comunidad de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	56,75
Madrid, Comunidad de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	32,69
Madrid, Comunidad de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	60,44
Madrid, Comunidad de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	85,46
Madrid, Comunidad de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	79,05
Madrid, Comunidad de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	75,94
Madrid, Comunidad de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	88,05
Madrid, Comunidad de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	33,01
Madrid, Comunidad de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	25,8
Madrid, Comunidad de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	23,21
Madrid, Comunidad de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	35,79
Madrid, Comunidad de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	33,37
Madrid, Comunidad de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	25,29
Madrid, Comunidad de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	19,58
Madrid, Comunidad de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	36,88
Madrid, Comunidad de	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	8,63
Madrid, Comunidad de	D.10 % of enterprises with a chat service for customer contact (1)	Industry	5,19
Madrid, Comunidad de	D.10 % of enterprises with a chat service for customer contact (1)	Construction	0,2
Madrid, Comunidad de	D.10 % of enterprises with a chat service for customer contact (1)	Services	10,97
Madrid, Comunidad de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	8,13
Madrid, Comunidad de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	5,09
Madrid, Comunidad de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	0,2
Madrid, Comunidad de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	10,29
Madrid, Comunidad de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	2,92
Madrid, Comunidad de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	1,22
Madrid, Comunidad de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0,15
Madrid, Comunidad de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	3,81
Murcia, Región de	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	69,97
Murcia, Región de	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	87,15
Murcia, Región de	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	55,87
Murcia, Región de	D.8 % of enterprises with Internet connection and website/web page (1)	Services	64,82
Murcia, Región de	D.9.A Web Services: Company Presentation (2)	Total Enterprises	87,57
Murcia, Región de	D.9.A Web Services: Company Presentation (2)	Industry	96,23
Murcia, Región de	D.9.A Web Services: Company Presentation (2)	Construction	63,32
Murcia, Región de	D.9.A Web Services: Company Presentation (2)	Services	86,9
Murcia, Región de	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	15,97
Murcia, Región de	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	11,94
Murcia, Región de	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	3,96
Murcia, Región de	D.9.B Web Services: Receiving orders or bookings online (2)	Services	21,27
Murcia, Región de	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	52,83
Murcia, Región de	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	57,97
Murcia, Región de	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	28,74
Murcia, Región de	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	54,53
Murcia, Región de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	6,49
Murcia, Región de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	6,02
Murcia, Región de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0,52
Murcia, Región de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	8,1
Murcia, Región de	D.9.E Web Services: Online order tracking (2)	Total Enterprises	7,87
Murcia, Región de	D.9.E Web Services: Online order tracking (2)	Industry	5,24
Murcia, Región de	D.9.E Web Services: Online order tracking (2)	Construction	0
Murcia, Región de	D.9.E Web Services: Online order tracking (2)	Services	11,35
Murcia, Región de	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	6,78
Murcia, Región de	D.9.F Web Services: Website customization for regular users (2)	Industry	3,44
Murcia, Región de	D.9.F Web Services: Website customization for regular users (2)	Construction	3,96
Murcia, Región de	D.9.F Web Services: Website customization for regular users (2)	Services	9,65
Murcia, Región de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	46,46
Murcia, Región de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	48,61
Murcia, Región de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	35,79
Murcia, Región de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	47,29
Murcia, Región de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	76,73
Murcia, Región de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	81,15
Murcia, Región de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	59,05
Murcia, Región de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	77,53
Murcia, Región de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	20,88
Murcia, Región de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	16,56
Murcia, Región de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	31,26
Murcia, Región de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	21,57
Murcia, Región de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	27,43
Murcia, Región de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	21,47
Murcia, Región de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	26,77
Murcia, Región de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	31,62
Murcia, Región de	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	9,29
Murcia, Región de	D.10 % of enterprises with a chat service for customer contact (1)	Industry	9,64
Murcia, Región de	D.10 % of enterprises with a chat service for customer contact (1)	Construction	2,1
Murcia, Región de	D.10 % of enterprises with a chat service for customer contact (1)	Services	10,9
Murcia, Región de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	8,92
Murcia, Región de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	9,64
Murcia, Región de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	2,1
Murcia, Región de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	10,26
Murcia, Región de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	0,9
Murcia, Región de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0
Murcia, Región de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0,29
Murcia, Región de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1,5
Navarra, Comunidad Foral de	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	82,2
Navarra, Comunidad Foral de	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	82,07
Navarra, Comunidad Foral de	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	74,66
Navarra, Comunidad Foral de	D.8 % of enterprises with Internet connection and website/web page (1)	Services	84,35
Navarra, Comunidad Foral de	D.9.A Web Services: Company Presentation (2)	Total Enterprises	93,11
Navarra, Comunidad Foral de	D.9.A Web Services: Company Presentation (2)	Industry	94,39
Navarra, Comunidad Foral de	D.9.A Web Services: Company Presentation (2)	Construction	81,79
Navarra, Comunidad Foral de	D.9.A Web Services: Company Presentation (2)	Services	94,76
Navarra, Comunidad Foral de	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	22,11
Navarra, Comunidad Foral de	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	11,56
Navarra, Comunidad Foral de	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	8,45
Navarra, Comunidad Foral de	D.9.B Web Services: Receiving orders or bookings online (2)	Services	34,08
Navarra, Comunidad Foral de	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	48,28
Navarra, Comunidad Foral de	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	47,3
Navarra, Comunidad Foral de	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	13,7
Navarra, Comunidad Foral de	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	57,37
Navarra, Comunidad Foral de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	9,2
Navarra, Comunidad Foral de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	2,38
Navarra, Comunidad Foral de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	8,45
Navarra, Comunidad Foral de	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	15,01
Navarra, Comunidad Foral de	D.9.E Web Services: Online order tracking (2)	Total Enterprises	11,89
Navarra, Comunidad Foral de	D.9.E Web Services: Online order tracking (2)	Industry	6,74
Navarra, Comunidad Foral de	D.9.E Web Services: Online order tracking (2)	Construction	8,45
Navarra, Comunidad Foral de	D.9.E Web Services: Online order tracking (2)	Services	16,95
Navarra, Comunidad Foral de	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	9,57
Navarra, Comunidad Foral de	D.9.F Web Services: Website customization for regular users (2)	Industry	5,4
Navarra, Comunidad Foral de	D.9.F Web Services: Website customization for regular users (2)	Construction	16,9
Navarra, Comunidad Foral de	D.9.F Web Services: Website customization for regular users (2)	Services	11,25
Navarra, Comunidad Foral de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	41,2
Navarra, Comunidad Foral de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	35,72
Navarra, Comunidad Foral de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	32,23
Navarra, Comunidad Foral de	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	47,87
Navarra, Comunidad Foral de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	81,24
Navarra, Comunidad Foral de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	78,38
Navarra, Comunidad Foral de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	67,95
Navarra, Comunidad Foral de	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	86,78
Navarra, Comunidad Foral de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	18,78
Navarra, Comunidad Foral de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	16,18
Navarra, Comunidad Foral de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	15,11
Navarra, Comunidad Foral de	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	21,8
Navarra, Comunidad Foral de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	30,4
Navarra, Comunidad Foral de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	25,44
Navarra, Comunidad Foral de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	29,18
Navarra, Comunidad Foral de	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	34,77
Navarra, Comunidad Foral de	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	9,57
Navarra, Comunidad Foral de	D.10 % of enterprises with a chat service for customer contact (1)	Industry	4,31
Navarra, Comunidad Foral de	D.10 % of enterprises with a chat service for customer contact (1)	Construction	6,31
Navarra, Comunidad Foral de	D.10 % of enterprises with a chat service for customer contact (1)	Services	14,9
Navarra, Comunidad Foral de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	9,56
Navarra, Comunidad Foral de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	4,31
Navarra, Comunidad Foral de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	6,31
Navarra, Comunidad Foral de	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	14,89
Navarra, Comunidad Foral de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1,82
Navarra, Comunidad Foral de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0,12
Navarra, Comunidad Foral de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	6,31
Navarra, Comunidad Foral de	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	2,04
País Vasco	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	81
País Vasco	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	83,56
País Vasco	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	65,61
País Vasco	D.8 % of enterprises with Internet connection and website/web page (1)	Services	82,43
País Vasco	D.9.A Web Services: Company Presentation (2)	Total Enterprises	93,55
País Vasco	D.9.A Web Services: Company Presentation (2)	Industry	93,36
País Vasco	D.9.A Web Services: Company Presentation (2)	Construction	99,8
País Vasco	D.9.A Web Services: Company Presentation (2)	Services	92,57
País Vasco	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	14,95
País Vasco	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	9,52
País Vasco	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	1,15
País Vasco	D.9.B Web Services: Receiving orders or bookings online (2)	Services	21,99
País Vasco	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	44,06
País Vasco	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	41,13
País Vasco	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	12,96
País Vasco	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	52,17
País Vasco	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	5,04
País Vasco	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	1,84
País Vasco	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	2,89
País Vasco	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	8,1
País Vasco	D.9.E Web Services: Online order tracking (2)	Total Enterprises	8,69
País Vasco	D.9.E Web Services: Online order tracking (2)	Industry	3,53
País Vasco	D.9.E Web Services: Online order tracking (2)	Construction	0
País Vasco	D.9.E Web Services: Online order tracking (2)	Services	14,55
País Vasco	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	8,02
País Vasco	D.9.F Web Services: Website customization for regular users (2)	Industry	8,6
País Vasco	D.9.F Web Services: Website customization for regular users (2)	Construction	0
País Vasco	D.9.F Web Services: Website customization for regular users (2)	Services	9
País Vasco	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	41,43
País Vasco	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	29,86
País Vasco	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	28,38
País Vasco	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	53,41
País Vasco	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	75,16
País Vasco	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	70,93
País Vasco	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	71,79
País Vasco	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	79,28
País Vasco	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	21,5
País Vasco	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	20,69
País Vasco	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	14,23
País Vasco	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	23,5
País Vasco	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	27,64
País Vasco	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	23,93
País Vasco	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	28,49
País Vasco	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	30,56
País Vasco	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	5,53
País Vasco	D.10 % of enterprises with a chat service for customer contact (1)	Industry	5,63
País Vasco	D.10 % of enterprises with a chat service for customer contact (1)	Construction	3,11
País Vasco	D.10 % of enterprises with a chat service for customer contact (1)	Services	6
País Vasco	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	5,52
País Vasco	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	5,63
País Vasco	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	3,11
País Vasco	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	5,97
País Vasco	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1,15
País Vasco	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	1,91
País Vasco	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0
País Vasco	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	0,79
Rioja, La	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	74,57
Rioja, La	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	83,41
Rioja, La	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	61
Rioja, La	D.8 % of enterprises with Internet connection and website/web page (1)	Services	67,86
Rioja, La	D.9.A Web Services: Company Presentation (2)	Total Enterprises	94,28
Rioja, La	D.9.A Web Services: Company Presentation (2)	Industry	94,72
Rioja, La	D.9.A Web Services: Company Presentation (2)	Construction	82,04
Rioja, La	D.9.A Web Services: Company Presentation (2)	Services	96,77
Rioja, La	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	19,89
Rioja, La	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	18,52
Rioja, La	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0
Rioja, La	D.9.B Web Services: Receiving orders or bookings online (2)	Services	26,99
Rioja, La	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	53,7
Rioja, La	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	64,25
Rioja, La	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	15,9
Rioja, La	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	47,85
Rioja, La	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	4,98
Rioja, La	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	5,68
Rioja, La	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0
Rioja, La	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	5,22
Rioja, La	D.9.E Web Services: Online order tracking (2)	Total Enterprises	10,15
Rioja, La	D.9.E Web Services: Online order tracking (2)	Industry	10,21
Rioja, La	D.9.E Web Services: Online order tracking (2)	Construction	0
Rioja, La	D.9.E Web Services: Online order tracking (2)	Services	12,65
Rioja, La	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	5,51
Rioja, La	D.9.F Web Services: Website customization for regular users (2)	Industry	6,24
Rioja, La	D.9.F Web Services: Website customization for regular users (2)	Construction	0
Rioja, La	D.9.F Web Services: Website customization for regular users (2)	Services	5,85
Rioja, La	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	51,74
Rioja, La	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	54,29
Rioja, La	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	15,9
Rioja, La	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	57,15
Rioja, La	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	77,02
Rioja, La	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	76,54
Rioja, La	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	49,75
Rioja, La	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	84,69
Rioja, La	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	12,7
Rioja, La	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	12,41
Rioja, La	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	0
Rioja, La	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	16,37
Rioja, La	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	25,26
Rioja, La	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	24,86
Rioja, La	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	15,9
Rioja, La	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	28,23
Rioja, La	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	3,45
Rioja, La	D.10 % of enterprises with a chat service for customer contact (1)	Industry	2,02
Rioja, La	D.10 % of enterprises with a chat service for customer contact (1)	Construction	0
Rioja, La	D.10 % of enterprises with a chat service for customer contact (1)	Services	6,15
Rioja, La	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	3,23
Rioja, La	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	2,02
Rioja, La	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	0
Rioja, La	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	5,6
Rioja, La	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	0,97
Rioja, La	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0,77
Rioja, La	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0
Rioja, La	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1,47
Ceuta	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	74,21
Ceuta	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	63,33
Ceuta	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	40
Ceuta	D.8 % of enterprises with Internet connection and website/web page (1)	Services	83,52
Ceuta	D.9.A Web Services: Company Presentation (2)	Total Enterprises	90,91
Ceuta	D.9.A Web Services: Company Presentation (2)	Industry	100
Ceuta	D.9.A Web Services: Company Presentation (2)	Construction	87,5
Ceuta	D.9.A Web Services: Company Presentation (2)	Services	90,13
Ceuta	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	13,9
Ceuta	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	0
Ceuta	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0
Ceuta	D.9.B Web Services: Receiving orders or bookings online (2)	Services	17,11
Ceuta	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	62,03
Ceuta	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	68,42
Ceuta	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	12,5
Ceuta	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	66,45
Ceuta	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	6,95
Ceuta	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	0
Ceuta	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	50
Ceuta	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	3,29
Ceuta	D.9.E Web Services: Online order tracking (2)	Total Enterprises	18,18
Ceuta	D.9.E Web Services: Online order tracking (2)	Industry	0
Ceuta	D.9.E Web Services: Online order tracking (2)	Construction	0
Ceuta	D.9.E Web Services: Online order tracking (2)	Services	22,37
Ceuta	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	7,49
Ceuta	D.9.F Web Services: Website customization for regular users (2)	Industry	0
Ceuta	D.9.F Web Services: Website customization for regular users (2)	Construction	0
Ceuta	D.9.F Web Services: Website customization for regular users (2)	Services	9,21
Ceuta	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	58,82
Ceuta	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	0
Ceuta	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	50
Ceuta	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	67,11
Ceuta	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	85,56
Ceuta	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	89,47
Ceuta	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	87,5
Ceuta	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	84,87
Ceuta	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	36,9
Ceuta	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	10,53
Ceuta	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	12,5
Ceuta	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	42,76
Ceuta	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	55,08
Ceuta	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	21,05
Ceuta	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	50
Ceuta	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	59,87
Ceuta	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	6,75
Ceuta	D.10 % of enterprises with a chat service for customer contact (1)	Industry	0
Ceuta	D.10 % of enterprises with a chat service for customer contact (1)	Construction	0
Ceuta	D.10 % of enterprises with a chat service for customer contact (1)	Services	9,34
Ceuta	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	6,75
Ceuta	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	0
Ceuta	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	0
Ceuta	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	9,34
Ceuta	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	6,75
Ceuta	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0
Ceuta	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0
Ceuta	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	9,34
Melilla	D.8 % of enterprises with Internet connection and website/web page (1)	Total Enterprises	56,2
Melilla	D.8 % of enterprises with Internet connection and website/web page (1)	Industry	82,34
Melilla	D.8 % of enterprises with Internet connection and website/web page (1)	Construction	36,9
Melilla	D.8 % of enterprises with Internet connection and website/web page (1)	Services	57,68
Melilla	D.9.A Web Services: Company Presentation (2)	Total Enterprises	64,62
Melilla	D.9.A Web Services: Company Presentation (2)	Industry	95,49
Melilla	D.9.A Web Services: Company Presentation (2)	Construction	0
Melilla	D.9.A Web Services: Company Presentation (2)	Services	69,03
Melilla	D.9.B Web Services: Receiving orders or bookings online (2)	Total Enterprises	13,72
Melilla	D.9.B Web Services: Receiving orders or bookings online (2)	Industry	3,84
Melilla	D.9.B Web Services: Receiving orders or bookings online (2)	Construction	0
Melilla	D.9.B Web Services: Receiving orders or bookings online (2)	Services	17,06
Melilla	D.9.C Web Services: Access to product catalogs or price lists (2)	Total Enterprises	35,34
Melilla	D.9.C Web Services: Access to product catalogs or price lists (2)	Industry	61,4
Melilla	D.9.C Web Services: Access to product catalogs or price lists (2)	Construction	0
Melilla	D.9.C Web Services: Access to product catalogs or price lists (2)	Services	36,41
Melilla	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Total Enterprises	4,95
Melilla	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Industry	1,13
Melilla	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Construction	0
Melilla	D.9.D Web Services: Possibility of customizing or designing products by customers (2)	Services	6,2
Melilla	D.9.E Web Services: Online order tracking (2)	Total Enterprises	9,95
Melilla	D.9.E Web Services: Online order tracking (2)	Industry	1,58
Melilla	D.9.E Web Services: Online order tracking (2)	Construction	0
Melilla	D.9.E Web Services: Online order tracking (2)	Services	12,55
Melilla	D.9.F Web Services: Website customization for regular users (2)	Total Enterprises	4,58
Melilla	D.9.F Web Services: Website customization for regular users (2)	Industry	1,13
Melilla	D.9.F Web Services: Website customization for regular users (2)	Construction	0
Melilla	D.9.F Web Services: Website customization for regular users (2)	Services	5,72
Melilla	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Total Enterprises	29,27
Melilla	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Industry	22,8
Melilla	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Construction	0
Melilla	D.9.G Web Services: Links or references to the companys profiles on social media (2)	Services	34,25
Melilla	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Total Enterprises	50,41
Melilla	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Industry	90,29
Melilla	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Construction	0
Melilla	D.9.H Web Services: Privacy policy statement or certification related to website security (2)	Services	51,54
Melilla	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Total Enterprises	14,14
Melilla	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Industry	37,7
Melilla	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Construction	0
Melilla	D.9.I Web Services: Job advertisements or receipt of job applications online (2)	Services	12,66
Melilla	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Total Enterprises	22,41
Melilla	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Industry	48,08
Melilla	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Construction	0
Melilla	D.9.J Web Services: Possibility of electronic submission of complaint forms (2)	Services	21,75
Melilla	D.10 % of enterprises with a chat service for customer contact (1)	Total Enterprises	11
Melilla	D.10 % of enterprises with a chat service for customer contact (1)	Industry	0,93
Melilla	D.10 % of enterprises with a chat service for customer contact (1)	Construction	36,9
Melilla	D.10 % of enterprises with a chat service for customer contact (1)	Services	6,44
Melilla	D.10.A % of enterprises with a chat service where a person answers customers (1)	Total Enterprises	10,97
Melilla	D.10.A % of enterprises with a chat service where a person answers customers (1)	Industry	0,93
Melilla	D.10.A % of enterprises with a chat service where a person answers customers (1)	Construction	36,9
Melilla	D.10.A % of enterprises with a chat service where a person answers customers (1)	Services	6,4
Melilla	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Total Enterprises	1,24
Melilla	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Industry	0,19
Melilla	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Construction	0
Melilla	D.10.B % of enterprises that have a chatbot or virtual agent that answers customers (1)	Services	1,62