Population class	Socio-economic characteristics	Type of action	Total
Total Persons  (16 to 74 years old)	Total Persons	Total	35,238,288
Total Persons  (16 to 74 years old)	Total Persons	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	62.9
Total Persons  (16 to 74 years old)	Total Persons	Obtain information from Public Administrations webpages	54.1
Total Persons  (16 to 74 years old)	Total Persons	Download official forms	42.5
Total Persons  (16 to 74 years old)	Total Persons	Send filled forms (includes tax payment, medical appointment request...)	49.4
Total Persons  (16 to 74 years old)	Total Persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11.3
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Total	1,293,168
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	14.3
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Obtain information from Public Administrations webpages	10.2
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Download official forms	4.8
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Send filled forms (includes tax payment, medical appointment request...)	9.2
Total Persons  (16 to 74 years old)	Studies completed: Illiterate persons with unfinished primary education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	6.5
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Total	3,973,550
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	29.2
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Obtain information from Public Administrations webpages	21.3
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Download official forms	12.0
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Send filled forms (includes tax payment, medical appointment request...)	19.7
Total Persons  (16 to 74 years old)	Studies completed: Primary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11.9
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Total	8,166,355
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	48.7
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Obtain information from Public Administrations webpages	39.9
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Download official forms	29.2
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Send filled forms (includes tax payment, medical appointment request...)	34.5
Total Persons  (16 to 74 years old)	Studies completed: First stage Secondary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	12.9
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Total	8,858,121
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	67.1
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Obtain information from Public Administrations webpages	57.0
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Download official forms	45.0
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Send filled forms (includes tax payment, medical appointment request...)	49.5
Total Persons  (16 to 74 years old)	Studies completed: Second stage Secondary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	13.2
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Total	4,116,491
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	79.6
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Obtain information from Public Administrations webpages	68.8
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Download official forms	53.8
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Send filled forms (includes tax payment, medical appointment request...)	65.0
Total Persons  (16 to 74 years old)	Studies completed: Advanced Vocational Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10.3
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Total	3,663,712
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	85.0
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Obtain information from Public Administrations webpages	75.8
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Download official forms	62.9
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Send filled forms (includes tax payment, medical appointment request...)	72.1
Total Persons  (16 to 74 years old)	Studies completed: University studies and similar	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9.7
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Total	4,759,456
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	87.5
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Obtain information from Public Administrations webpages	80.5
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Download official forms	68.2
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Send filled forms (includes tax payment, medical appointment request...)	76.8
Total Persons  (16 to 74 years old)	Studies completed: University studies, Master's and similar	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8.5
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Total	352,684
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	94.5
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Obtain information from Public Administrations webpages	88.2
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Download official forms	83.0
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Send filled forms (includes tax payment, medical appointment request...)	89.2
Total Persons  (16 to 74 years old)	Studies completed: University doctorate	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	3.7
Total Persons  (16 to 74 years old)	Studies completed: Others	Total	54,750
Total Persons  (16 to 74 years old)	Studies completed: Others	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	45.3
Total Persons  (16 to 74 years old)	Studies completed: Others	Obtain information from Public Administrations webpages	40.9
Total Persons  (16 to 74 years old)	Studies completed: Others	Download official forms	39.0
Total Persons  (16 to 74 years old)	Studies completed: Others	Send filled forms (includes tax payment, medical appointment request...)	45.3
Total Persons  (16 to 74 years old)	Studies completed: Others	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	2.8
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Total	17,181,468
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	74.8
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Obtain information from Public Administrations webpages	64.4
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Download official forms	51.9
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Send filled forms (includes tax payment, medical appointment request...)	61.8
Total Persons  (16 to 74 years old)	Employment situation: Employed economically active persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11.3
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Total	5,508,001
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	64.2
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Obtain information from Public Administrations webpages	56.0
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Download official forms	42.7
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Send filled forms (includes tax payment, medical appointment request...)	48.7
Total Persons  (16 to 74 years old)	Employment situation: Unemployed economically active persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	13.1
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Total	3,514,410
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	61.1
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Obtain information from Public Administrations webpages	53.1
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Download official forms	45.9
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Send filled forms (includes tax payment, medical appointment request...)	42.8
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Students	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9.8
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Total	1,653,749
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	35.4
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Obtain information from Public Administrations webpages	28.9
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Download official forms	20.1
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Send filled forms (includes tax payment, medical appointment request...)	23.5
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Household chores	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	13.2
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Total	5,443,761
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	33.0
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Obtain information from Public Administrations webpages	27.3
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Download official forms	18.1
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Send filled forms (includes tax payment, medical appointment request...)	24.1
Total Persons  (16 to 74 years old)	Employment situation: Inactive population: Pensioners	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11.3
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Total	1,936,899
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	65.2
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Obtain information from Public Administrations webpages	55.8
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Download official forms	40.6
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Send filled forms (includes tax payment, medical appointment request...)	47.0
Total Persons  (16 to 74 years old)	Employment situation: Other employment situation	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	7.4
Total Persons  (16 to 74 years old)	Professional status (in main job): Worker employed by others	Total	14,455,169
Total Persons  (16 to 74 years old)	Professional status (in main job): Worker employed by others	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	77.0
Total Persons  (16 to 74 years old)	Professional status (in main job): Worker employed by others	Obtain information from Public Administrations webpages	66.1
Total Persons  (16 to 74 years old)	Professional status (in main job): Worker employed by others	Download official forms	53.2
Total Persons  (16 to 74 years old)	Professional status (in main job): Worker employed by others	Send filled forms (includes tax payment, medical appointment request...)	64.9
Total Persons  (16 to 74 years old)	Professional status (in main job): Worker employed by others	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9.6
Total Persons  (16 to 74 years old)	Professional status (in main job): Self-employed or freelance workers	Total	2,726,299
Total Persons  (16 to 74 years old)	Professional status (in main job): Self-employed or freelance workers	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	63.5
Total Persons  (16 to 74 years old)	Professional status (in main job): Self-employed or freelance workers	Obtain information from Public Administrations webpages	55.4
Total Persons  (16 to 74 years old)	Professional status (in main job): Self-employed or freelance workers	Download official forms	45.1
Total Persons  (16 to 74 years old)	Professional status (in main job): Self-employed or freelance workers	Send filled forms (includes tax payment, medical appointment request...)	45.8
Total Persons  (16 to 74 years old)	Professional status (in main job): Self-employed or freelance workers	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	20.2
Total Persons  (16 to 74 years old)	Main occupation: Manual	Total	4,865,647
Total Persons  (16 to 74 years old)	Main occupation: Manual	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	56.0
Total Persons  (16 to 74 years old)	Main occupation: Manual	Obtain information from Public Administrations webpages	43.6
Total Persons  (16 to 74 years old)	Main occupation: Manual	Download official forms	32.0
Total Persons  (16 to 74 years old)	Main occupation: Manual	Send filled forms (includes tax payment, medical appointment request...)	40.5
Total Persons  (16 to 74 years old)	Main occupation: Manual	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	14.7
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Total	12,315,821
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	82.3
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Obtain information from Public Administrations webpages	72.7
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Download official forms	59.7
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Send filled forms (includes tax payment, medical appointment request...)	70.3
Total Persons  (16 to 74 years old)	Main occupation: Non-manual	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9.9
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Total	693,222
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	96.7
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Obtain information from Public Administrations webpages	86.4
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Download official forms	70.4
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Send filled forms (includes tax payment, medical appointment request...)	87.2
Total Persons  (16 to 74 years old)	Main occupation: Other workers	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	4.9
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Total	16,488,246
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	73.9
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Obtain information from Public Administrations webpages	63.5
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Download official forms	51.1
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Send filled forms (includes tax payment, medical appointment request...)	60.8
Total Persons  (16 to 74 years old)	Main occupation: ICT workers	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11.6
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Total	4,634,412
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	47.2
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Obtain information from Public Administrations webpages	37.4
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Download official forms	28.9
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Send filled forms (includes tax payment, medical appointment request...)	33.7
Total Persons  (16 to 74 years old)	Net household monthly income Less than 900 Euros	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	13.0
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Total	10,059,689
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	59.1
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Obtain information from Public Administrations webpages	49.3
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Download official forms	37.5
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Send filled forms (includes tax payment, medical appointment request...)	45.3
Total Persons  (16 to 74 years old)	Net household monthly income : From 900 to less than 1,600	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11.7
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Total	6,590,911
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	69.4
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Obtain information from Public Administrations webpages	59.7
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Download official forms	46.9
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Send filled forms (includes tax payment, medical appointment request...)	56.8
Total Persons  (16 to 74 years old)	Net household monthly income : From 1,600 to less than 2,500	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11.5
Total Persons  (16 to 74 years old)	Net household monthly income 2,500 euros or more	Total	6,965,110
Total Persons  (16 to 74 years old)	Net household monthly income 2,500 euros or more	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	81.5
Total Persons  (16 to 74 years old)	Net household monthly income 2,500 euros or more	Obtain information from Public Administrations webpages	73.8
Total Persons  (16 to 74 years old)	Net household monthly income 2,500 euros or more	Download official forms	61.5
Total Persons  (16 to 74 years old)	Net household monthly income 2,500 euros or more	Send filled forms (includes tax payment, medical appointment request...)	69.1
Total Persons  (16 to 74 years old)	Net household monthly income 2,500 euros or more	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8.3
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Total	6,988,165
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	54.3
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Obtain information from Public Administrations webpages	47.2
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Download official forms	35.7
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Send filled forms (includes tax payment, medical appointment request...)	39.2
Total Persons  (16 to 74 years old)	Net household monthly income DK/NA	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	12.3
Internet users in the last 12 months	Total Persons	Total	32,935,248
Internet users in the last 12 months	Total Persons	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	67.3
Internet users in the last 12 months	Total Persons	Obtain information from Public Administrations webpages	57.9
Internet users in the last 12 months	Total Persons	Download official forms	45.5
Internet users in the last 12 months	Total Persons	Send filled forms (includes tax payment, medical appointment request...)	52.9
Internet users in the last 12 months	Total Persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	12.1
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Total	679,555
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	27.2
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Obtain information from Public Administrations webpages	19.5
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Download official forms	9.1
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Send filled forms (includes tax payment, medical appointment request...)	17.5
Internet users in the last 12 months	Studies completed: Illiterate persons with unfinished primary education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	12.4
Internet users in the last 12 months	Studies completed: Primary Education	Total	3,068,362
Internet users in the last 12 months	Studies completed: Primary Education	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	37.9
Internet users in the last 12 months	Studies completed: Primary Education	Obtain information from Public Administrations webpages	27.6
Internet users in the last 12 months	Studies completed: Primary Education	Download official forms	15.5
Internet users in the last 12 months	Studies completed: Primary Education	Send filled forms (includes tax payment, medical appointment request...)	25.5
Internet users in the last 12 months	Studies completed: Primary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	15.5
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Total	7,691,885
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	51.7
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Obtain information from Public Administrations webpages	42.3
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Download official forms	31.0
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Send filled forms (includes tax payment, medical appointment request...)	36.6
Internet users in the last 12 months	Studies completed: First stage Secondary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	13.7
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Total	8,657,168
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	68.6
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Obtain information from Public Administrations webpages	58.4
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Download official forms	46.0
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Send filled forms (includes tax payment, medical appointment request...)	50.7
Internet users in the last 12 months	Studies completed: Second stage Secondary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	13.5
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Total	4,068,048
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	80.5
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Obtain information from Public Administrations webpages	69.6
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Download official forms	54.4
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Send filled forms (includes tax payment, medical appointment request...)	65.8
Internet users in the last 12 months	Studies completed: Advanced Vocational Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10.4
Internet users in the last 12 months	Studies completed: University studies and similar	Total	3,637,378
Internet users in the last 12 months	Studies completed: University studies and similar	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	85.7
Internet users in the last 12 months	Studies completed: University studies and similar	Obtain information from Public Administrations webpages	76.3
Internet users in the last 12 months	Studies completed: University studies and similar	Download official forms	63.3
Internet users in the last 12 months	Studies completed: University studies and similar	Send filled forms (includes tax payment, medical appointment request...)	72.6
Internet users in the last 12 months	Studies completed: University studies and similar	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9.7
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Total	4,736,807
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	87.9
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Obtain information from Public Administrations webpages	80.9
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Download official forms	68.5
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Send filled forms (includes tax payment, medical appointment request...)	77.2
Internet users in the last 12 months	Studies completed: University studies, Master's and similar	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8.5
Internet users in the last 12 months	Studies completed: University doctorate	Total	350,900
Internet users in the last 12 months	Studies completed: University doctorate	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	95.0
Internet users in the last 12 months	Studies completed: University doctorate	Obtain information from Public Administrations webpages	88.7
Internet users in the last 12 months	Studies completed: University doctorate	Download official forms	83.4
Internet users in the last 12 months	Studies completed: University doctorate	Send filled forms (includes tax payment, medical appointment request...)	89.7
Internet users in the last 12 months	Studies completed: University doctorate	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	3.7
Internet users in the last 12 months	Studies completed: Others	Total	45,145
Internet users in the last 12 months	Studies completed: Others	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	54.9
Internet users in the last 12 months	Studies completed: Others	Obtain information from Public Administrations webpages	49.6
Internet users in the last 12 months	Studies completed: Others	Download official forms	47.3
Internet users in the last 12 months	Studies completed: Others	Send filled forms (includes tax payment, medical appointment request...)	54.9
Internet users in the last 12 months	Studies completed: Others	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	3.3
Internet users in the last 12 months	Employment situation: Employed economically active persons	Total	16,968,248
Internet users in the last 12 months	Employment situation: Employed economically active persons	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	75.8
Internet users in the last 12 months	Employment situation: Employed economically active persons	Obtain information from Public Administrations webpages	65.2
Internet users in the last 12 months	Employment situation: Employed economically active persons	Download official forms	52.5
Internet users in the last 12 months	Employment situation: Employed economically active persons	Send filled forms (includes tax payment, medical appointment request...)	62.6
Internet users in the last 12 months	Employment situation: Employed economically active persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11.4
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Total	5,290,672
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	66.8
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Obtain information from Public Administrations webpages	58.3
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Download official forms	44.5
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Send filled forms (includes tax payment, medical appointment request...)	50.7
Internet users in the last 12 months	Employment situation: Unemployed economically active persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	13.6
Internet users in the last 12 months	Employment situation: Inactive population: Students	Total	3,514,410
Internet users in the last 12 months	Employment situation: Inactive population: Students	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	61.1
Internet users in the last 12 months	Employment situation: Inactive population: Students	Obtain information from Public Administrations webpages	53.1
Internet users in the last 12 months	Employment situation: Inactive population: Students	Download official forms	45.9
Internet users in the last 12 months	Employment situation: Inactive population: Students	Send filled forms (includes tax payment, medical appointment request...)	42.8
Internet users in the last 12 months	Employment situation: Inactive population: Students	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9.8
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Total	1,383,355
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	42.3
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Obtain information from Public Administrations webpages	34.5
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Download official forms	24.0
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Send filled forms (includes tax payment, medical appointment request...)	28.1
Internet users in the last 12 months	Employment situation: Inactive population: Household chores	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	15.7
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Total	3,990,548
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	45.0
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Obtain information from Public Administrations webpages	37.2
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Download official forms	24.6
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Send filled forms (includes tax payment, medical appointment request...)	32.8
Internet users in the last 12 months	Employment situation: Inactive population: Pensioners	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	15.4
Internet users in the last 12 months	Employment situation: Other employment situation	Total	1,788,015
Internet users in the last 12 months	Employment situation: Other employment situation	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	70.6
Internet users in the last 12 months	Employment situation: Other employment situation	Obtain information from Public Administrations webpages	60.5
Internet users in the last 12 months	Employment situation: Other employment situation	Download official forms	44.0
Internet users in the last 12 months	Employment situation: Other employment situation	Send filled forms (includes tax payment, medical appointment request...)	50.9
Internet users in the last 12 months	Employment situation: Other employment situation	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8.0
Internet users in the last 12 months	Professional status (in main job): Worker employed by others	Total	14,299,773
Internet users in the last 12 months	Professional status (in main job): Worker employed by others	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	77.8
Internet users in the last 12 months	Professional status (in main job): Worker employed by others	Obtain information from Public Administrations webpages	66.9
Internet users in the last 12 months	Professional status (in main job): Worker employed by others	Download official forms	53.7
Internet users in the last 12 months	Professional status (in main job): Worker employed by others	Send filled forms (includes tax payment, medical appointment request...)	65.6
Internet users in the last 12 months	Professional status (in main job): Worker employed by others	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9.7
Internet users in the last 12 months	Professional status (in main job): Self-employed or freelance workers	Total	2,668,475
Internet users in the last 12 months	Professional status (in main job): Self-employed or freelance workers	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	64.9
Internet users in the last 12 months	Professional status (in main job): Self-employed or freelance workers	Obtain information from Public Administrations webpages	56.6
Internet users in the last 12 months	Professional status (in main job): Self-employed or freelance workers	Download official forms	46.0
Internet users in the last 12 months	Professional status (in main job): Self-employed or freelance workers	Send filled forms (includes tax payment, medical appointment request...)	46.8
Internet users in the last 12 months	Professional status (in main job): Self-employed or freelance workers	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	20.7
Internet users in the last 12 months	Main occupation: Manual	Total	4,707,370
Internet users in the last 12 months	Main occupation: Manual	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	57.9
Internet users in the last 12 months	Main occupation: Manual	Obtain information from Public Administrations webpages	45.0
Internet users in the last 12 months	Main occupation: Manual	Download official forms	33.1
Internet users in the last 12 months	Main occupation: Manual	Send filled forms (includes tax payment, medical appointment request...)	41.9
Internet users in the last 12 months	Main occupation: Manual	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	15.2
Internet users in the last 12 months	Main occupation: Non-manual	Total	12,260,878
Internet users in the last 12 months	Main occupation: Non-manual	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	82.6
Internet users in the last 12 months	Main occupation: Non-manual	Obtain information from Public Administrations webpages	73.0
Internet users in the last 12 months	Main occupation: Non-manual	Download official forms	60.0
Internet users in the last 12 months	Main occupation: Non-manual	Send filled forms (includes tax payment, medical appointment request...)	70.6
Internet users in the last 12 months	Main occupation: Non-manual	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10.0
Internet users in the last 12 months	Main occupation: Other workers	Total	693,222
Internet users in the last 12 months	Main occupation: Other workers	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	96.7
Internet users in the last 12 months	Main occupation: Other workers	Obtain information from Public Administrations webpages	86.4
Internet users in the last 12 months	Main occupation: Other workers	Download official forms	70.4
Internet users in the last 12 months	Main occupation: Other workers	Send filled forms (includes tax payment, medical appointment request...)	87.2
Internet users in the last 12 months	Main occupation: Other workers	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	4.9
Internet users in the last 12 months	Main occupation: ICT workers	Total	16,275,027
Internet users in the last 12 months	Main occupation: ICT workers	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	74.9
Internet users in the last 12 months	Main occupation: ICT workers	Obtain information from Public Administrations webpages	64.3
Internet users in the last 12 months	Main occupation: ICT workers	Download official forms	51.8
Internet users in the last 12 months	Main occupation: ICT workers	Send filled forms (includes tax payment, medical appointment request...)	61.6
Internet users in the last 12 months	Main occupation: ICT workers	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11.7
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Total	3,947,077
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	55.5
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Obtain information from Public Administrations webpages	44.0
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Download official forms	34.0
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Send filled forms (includes tax payment, medical appointment request...)	39.6
Internet users in the last 12 months	Net household monthly income Less than 900 Euros	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	15.2
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Total	9,250,481
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	64.3
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Obtain information from Public Administrations webpages	53.6
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Download official forms	40.8
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Send filled forms (includes tax payment, medical appointment request...)	49.3
Internet users in the last 12 months	Net household monthly income : From 900 to less than 1,600	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	12.7
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Total	6,366,920
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	71.9
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Obtain information from Public Administrations webpages	61.8
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Download official forms	48.5
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Send filled forms (includes tax payment, medical appointment request...)	58.8
Internet users in the last 12 months	Net household monthly income : From 1,600 to less than 2,500	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11.9
Internet users in the last 12 months	Net household monthly income 2,500 euros or more	Total	6,894,858
Internet users in the last 12 months	Net household monthly income 2,500 euros or more	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	82.3
Internet users in the last 12 months	Net household monthly income 2,500 euros or more	Obtain information from Public Administrations webpages	74.5
Internet users in the last 12 months	Net household monthly income 2,500 euros or more	Download official forms	62.1
Internet users in the last 12 months	Net household monthly income 2,500 euros or more	Send filled forms (includes tax payment, medical appointment request...)	69.8
Internet users in the last 12 months	Net household monthly income 2,500 euros or more	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8.4
Internet users in the last 12 months	Net household monthly income DK/NA	Total	6,475,912
Internet users in the last 12 months	Net household monthly income DK/NA	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	58.6
Internet users in the last 12 months	Net household monthly income DK/NA	Obtain information from Public Administrations webpages	50.9
Internet users in the last 12 months	Net household monthly income DK/NA	Download official forms	38.5
Internet users in the last 12 months	Net household monthly income DK/NA	Send filled forms (includes tax payment, medical appointment request...)	42.3
Internet users in the last 12 months	Net household monthly income DK/NA	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	13.3
Internet users in the last 3 months	Total Persons	Total	32,844,075
Internet users in the last 3 months	Total Persons	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	67.5
Internet users in the last 3 months	Total Persons	Obtain information from Public Administrations webpages	58.0
Internet users in the last 3 months	Total Persons	Download official forms	45.6
Internet users in the last 3 months	Total Persons	Send filled forms (includes tax payment, medical appointment request...)	53.0
Internet users in the last 3 months	Total Persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	12.0
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Total	665,022
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	27.8
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Obtain information from Public Administrations webpages	19.9
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Download official forms	9.3
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Send filled forms (includes tax payment, medical appointment request...)	17.9
Internet users in the last 3 months	Studies completed: Illiterate persons with unfinished primary education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11.4
Internet users in the last 3 months	Studies completed: Primary Education	Total	3,020,020
Internet users in the last 3 months	Studies completed: Primary Education	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	38.4
Internet users in the last 3 months	Studies completed: Primary Education	Obtain information from Public Administrations webpages	28.0
Internet users in the last 3 months	Studies completed: Primary Education	Download official forms	15.6
Internet users in the last 3 months	Studies completed: Primary Education	Send filled forms (includes tax payment, medical appointment request...)	25.8
Internet users in the last 3 months	Studies completed: Primary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	15.5
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Total	7,670,794
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	51.9
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Obtain information from Public Administrations webpages	42.5
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Download official forms	31.1
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Send filled forms (includes tax payment, medical appointment request...)	36.7
Internet users in the last 3 months	Studies completed: First stage Secondary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	13.7
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Total	8,650,860
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	68.7
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Obtain information from Public Administrations webpages	58.4
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Download official forms	46.1
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Send filled forms (includes tax payment, medical appointment request...)	50.7
Internet users in the last 3 months	Studies completed: Second stage Secondary Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	13.5
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Total	4,068,048
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	80.5
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Obtain information from Public Administrations webpages	69.6
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Download official forms	54.4
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Send filled forms (includes tax payment, medical appointment request...)	65.8
Internet users in the last 3 months	Studies completed: Advanced Vocational Education	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10.4
Internet users in the last 3 months	Studies completed: University studies and similar	Total	3,636,478
Internet users in the last 3 months	Studies completed: University studies and similar	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	85.7
Internet users in the last 3 months	Studies completed: University studies and similar	Obtain information from Public Administrations webpages	76.4
Internet users in the last 3 months	Studies completed: University studies and similar	Download official forms	63.3
Internet users in the last 3 months	Studies completed: University studies and similar	Send filled forms (includes tax payment, medical appointment request...)	72.6
Internet users in the last 3 months	Studies completed: University studies and similar	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9.7
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Total	4,736,807
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	87.9
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Obtain information from Public Administrations webpages	80.9
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Download official forms	68.5
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Send filled forms (includes tax payment, medical appointment request...)	77.2
Internet users in the last 3 months	Studies completed: University studies, Master's and similar	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8.5
Internet users in the last 3 months	Studies completed: University doctorate	Total	350,900
Internet users in the last 3 months	Studies completed: University doctorate	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	95.0
Internet users in the last 3 months	Studies completed: University doctorate	Obtain information from Public Administrations webpages	88.7
Internet users in the last 3 months	Studies completed: University doctorate	Download official forms	83.4
Internet users in the last 3 months	Studies completed: University doctorate	Send filled forms (includes tax payment, medical appointment request...)	89.7
Internet users in the last 3 months	Studies completed: University doctorate	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	3.7
Internet users in the last 3 months	Studies completed: Others	Total	45,145
Internet users in the last 3 months	Studies completed: Others	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	54.9
Internet users in the last 3 months	Studies completed: Others	Obtain information from Public Administrations webpages	49.6
Internet users in the last 3 months	Studies completed: Others	Download official forms	47.3
Internet users in the last 3 months	Studies completed: Others	Send filled forms (includes tax payment, medical appointment request...)	54.9
Internet users in the last 3 months	Studies completed: Others	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	3.3
Internet users in the last 3 months	Employment situation: Employed economically active persons	Total	16,964,772
Internet users in the last 3 months	Employment situation: Employed economically active persons	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	75.8
Internet users in the last 3 months	Employment situation: Employed economically active persons	Obtain information from Public Administrations webpages	65.3
Internet users in the last 3 months	Employment situation: Employed economically active persons	Download official forms	52.5
Internet users in the last 3 months	Employment situation: Employed economically active persons	Send filled forms (includes tax payment, medical appointment request...)	62.6
Internet users in the last 3 months	Employment situation: Employed economically active persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11.4
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Total	5,262,966
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	67.1
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Obtain information from Public Administrations webpages	58.5
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Download official forms	44.6
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Send filled forms (includes tax payment, medical appointment request...)	50.9
Internet users in the last 3 months	Employment situation: Unemployed economically active persons	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	13.4
Internet users in the last 3 months	Employment situation: Inactive population: Students	Total	3,514,410
Internet users in the last 3 months	Employment situation: Inactive population: Students	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	61.1
Internet users in the last 3 months	Employment situation: Inactive population: Students	Obtain information from Public Administrations webpages	53.1
Internet users in the last 3 months	Employment situation: Inactive population: Students	Download official forms	45.9
Internet users in the last 3 months	Employment situation: Inactive population: Students	Send filled forms (includes tax payment, medical appointment request...)	42.8
Internet users in the last 3 months	Employment situation: Inactive population: Students	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9.8
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Total	1,372,684
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	42.6
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Obtain information from Public Administrations webpages	34.8
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Download official forms	24.2
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Send filled forms (includes tax payment, medical appointment request...)	28.3
Internet users in the last 3 months	Employment situation: Inactive population: Household chores	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	15.7
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Total	3,941,708
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	45.6
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Obtain information from Public Administrations webpages	37.7
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Download official forms	24.9
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Send filled forms (includes tax payment, medical appointment request...)	33.2
Internet users in the last 3 months	Employment situation: Inactive population: Pensioners	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	15.4
Internet users in the last 3 months	Employment situation: Other employment situation	Total	1,787,534
Internet users in the last 3 months	Employment situation: Other employment situation	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	70.6
Internet users in the last 3 months	Employment situation: Other employment situation	Obtain information from Public Administrations webpages	60.5
Internet users in the last 3 months	Employment situation: Other employment situation	Download official forms	44.0
Internet users in the last 3 months	Employment situation: Other employment situation	Send filled forms (includes tax payment, medical appointment request...)	50.9
Internet users in the last 3 months	Employment situation: Other employment situation	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8.0
Internet users in the last 3 months	Professional status (in main job): Worker employed by others	Total	14,298,332
Internet users in the last 3 months	Professional status (in main job): Worker employed by others	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	77.8
Internet users in the last 3 months	Professional status (in main job): Worker employed by others	Obtain information from Public Administrations webpages	66.9
Internet users in the last 3 months	Professional status (in main job): Worker employed by others	Download official forms	53.8
Internet users in the last 3 months	Professional status (in main job): Worker employed by others	Send filled forms (includes tax payment, medical appointment request...)	65.6
Internet users in the last 3 months	Professional status (in main job): Worker employed by others	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	9.7
Internet users in the last 3 months	Professional status (in main job): Self-employed or freelance workers	Total	2,666,440
Internet users in the last 3 months	Professional status (in main job): Self-employed or freelance workers	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	64.9
Internet users in the last 3 months	Professional status (in main job): Self-employed or freelance workers	Obtain information from Public Administrations webpages	56.6
Internet users in the last 3 months	Professional status (in main job): Self-employed or freelance workers	Download official forms	46.1
Internet users in the last 3 months	Professional status (in main job): Self-employed or freelance workers	Send filled forms (includes tax payment, medical appointment request...)	46.9
Internet users in the last 3 months	Professional status (in main job): Self-employed or freelance workers	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	20.7
Internet users in the last 3 months	Main occupation: Manual	Total	4,704,794
Internet users in the last 3 months	Main occupation: Manual	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	57.9
Internet users in the last 3 months	Main occupation: Manual	Obtain information from Public Administrations webpages	45.0
Internet users in the last 3 months	Main occupation: Manual	Download official forms	33.1
Internet users in the last 3 months	Main occupation: Manual	Send filled forms (includes tax payment, medical appointment request...)	41.9
Internet users in the last 3 months	Main occupation: Manual	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	15.2
Internet users in the last 3 months	Main occupation: Non-manual	Total	12,259,979
Internet users in the last 3 months	Main occupation: Non-manual	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	82.6
Internet users in the last 3 months	Main occupation: Non-manual	Obtain information from Public Administrations webpages	73.0
Internet users in the last 3 months	Main occupation: Non-manual	Download official forms	60.0
Internet users in the last 3 months	Main occupation: Non-manual	Send filled forms (includes tax payment, medical appointment request...)	70.6
Internet users in the last 3 months	Main occupation: Non-manual	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	10.0
Internet users in the last 3 months	Main occupation: Other workers	Total	693,222
Internet users in the last 3 months	Main occupation: Other workers	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	96.7
Internet users in the last 3 months	Main occupation: Other workers	Obtain information from Public Administrations webpages	86.4
Internet users in the last 3 months	Main occupation: Other workers	Download official forms	70.4
Internet users in the last 3 months	Main occupation: Other workers	Send filled forms (includes tax payment, medical appointment request...)	87.2
Internet users in the last 3 months	Main occupation: Other workers	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	4.9
Internet users in the last 3 months	Main occupation: ICT workers	Total	16,271,550
Internet users in the last 3 months	Main occupation: ICT workers	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	74.9
Internet users in the last 3 months	Main occupation: ICT workers	Obtain information from Public Administrations webpages	64.4
Internet users in the last 3 months	Main occupation: ICT workers	Download official forms	51.8
Internet users in the last 3 months	Main occupation: ICT workers	Send filled forms (includes tax payment, medical appointment request...)	61.6
Internet users in the last 3 months	Main occupation: ICT workers	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11.7
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Total	3,920,291
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	55.8
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Obtain information from Public Administrations webpages	44.2
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Download official forms	34.1
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Send filled forms (includes tax payment, medical appointment request...)	39.8
Internet users in the last 3 months	Net household monthly income Less than 900 Euros	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	15.2
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Total	9,216,268
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	64.5
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Obtain information from Public Administrations webpages	53.8
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Download official forms	41.0
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Send filled forms (includes tax payment, medical appointment request...)	49.5
Internet users in the last 3 months	Net household monthly income : From 900 to less than 1,600	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	12.7
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Total	6,361,742
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	71.9
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Obtain information from Public Administrations webpages	61.9
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Download official forms	48.6
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Send filled forms (includes tax payment, medical appointment request...)	58.9
Internet users in the last 3 months	Net household monthly income : From 1,600 to less than 2,500	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	11.9
Internet users in the last 3 months	Net household monthly income 2,500 euros or more	Total	6,894,858
Internet users in the last 3 months	Net household monthly income 2,500 euros or more	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	82.3
Internet users in the last 3 months	Net household monthly income 2,500 euros or more	Obtain information from Public Administrations webpages	74.5
Internet users in the last 3 months	Net household monthly income 2,500 euros or more	Download official forms	62.1
Internet users in the last 3 months	Net household monthly income 2,500 euros or more	Send filled forms (includes tax payment, medical appointment request...)	69.8
Internet users in the last 3 months	Net household monthly income 2,500 euros or more	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	8.4
Internet users in the last 3 months	Net household monthly income DK/NA	Total	6,450,916
Internet users in the last 3 months	Net household monthly income DK/NA	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	58.8
Internet users in the last 3 months	Net household monthly income DK/NA	Obtain information from Public Administrations webpages	51.1
Internet users in the last 3 months	Net household monthly income DK/NA	Download official forms	38.6
Internet users in the last 3 months	Net household monthly income DK/NA	Send filled forms (includes tax payment, medical appointment request...)	42.5
Internet users in the last 3 months	Net household monthly income DK/NA	Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents	13.3