Population class	Autonomous City and Community	Reasons stated	Total
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	National Total	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	3.976.393
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	National Total	There was not a service available in the webpage	11,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	National Total	Due to lack of skills or knowledge	34,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	National Total	Because they are concerned about the protection and security of personal data	19,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	National Total	Because they do not have an electronic signature or certificate or are having problems with them	31,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	National Total	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	62,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	National Total	Other reasons	24,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Andalucía	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	746.093
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Andalucía	There was not a service available in the webpage	6,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Andalucía	Due to lack of skills or knowledge	32,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Andalucía	Because they are concerned about the protection and security of personal data	17,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Andalucía	Because they do not have an electronic signature or certificate or are having problems with them	21,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Andalucía	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Andalucía	Other reasons	23,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Aragón	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	134.085
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Aragón	There was not a service available in the webpage	13,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Aragón	Due to lack of skills or knowledge	39,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Aragón	Because they are concerned about the protection and security of personal data	22,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Aragón	Because they do not have an electronic signature or certificate or are having problems with them	50
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Aragón	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	76
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Aragón	Other reasons	27,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Asturias, Principado de	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	101.776
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Asturias, Principado de	There was not a service available in the webpage	11,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Asturias, Principado de	Due to lack of skills or knowledge	36,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Asturias, Principado de	Because they are concerned about the protection and security of personal data	12,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Asturias, Principado de	Because they do not have an electronic signature or certificate or are having problems with them	33,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Asturias, Principado de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	68,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Asturias, Principado de	Other reasons	23,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Balears, Illes	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	144.755
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Balears, Illes	There was not a service available in the webpage	22,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Balears, Illes	Due to lack of skills or knowledge	32,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Balears, Illes	Because they are concerned about the protection and security of personal data	21,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Balears, Illes	Because they do not have an electronic signature or certificate or are having problems with them	29,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Balears, Illes	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	81,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Balears, Illes	Other reasons	6,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Canarias	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	188.429
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Canarias	There was not a service available in the webpage	15,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Canarias	Due to lack of skills or knowledge	26,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Canarias	Because they are concerned about the protection and security of personal data	29,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Canarias	Because they do not have an electronic signature or certificate or are having problems with them	24,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Canarias	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	74,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Canarias	Other reasons	18,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cantabria	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	40.043
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cantabria	There was not a service available in the webpage	11,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cantabria	Due to lack of skills or knowledge	36,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cantabria	Because they are concerned about the protection and security of personal data	16,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cantabria	Because they do not have an electronic signature or certificate or are having problems with them	41,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cantabria	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	49,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cantabria	Other reasons	35,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Castilla y León	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	213.703
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Castilla y León	There was not a service available in the webpage	10,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Castilla y León	Due to lack of skills or knowledge	44,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Castilla y León	Because they are concerned about the protection and security of personal data	14,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Castilla y León	Because they do not have an electronic signature or certificate or are having problems with them	27,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Castilla y León	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Castilla y León	Other reasons	22,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Castilla-La Mancha	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	160.458
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Castilla-La Mancha	There was not a service available in the webpage	6,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Castilla-La Mancha	Due to lack of skills or knowledge	53,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Castilla-La Mancha	Because they are concerned about the protection and security of personal data	25,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Castilla-La Mancha	Because they do not have an electronic signature or certificate or are having problems with them	36,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Castilla-La Mancha	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	66,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Castilla-La Mancha	Other reasons	28,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cataluña	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	581.676
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cataluña	There was not a service available in the webpage	19
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cataluña	Due to lack of skills or knowledge	34,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cataluña	Because they are concerned about the protection and security of personal data	24,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cataluña	Because they do not have an electronic signature or certificate or are having problems with them	41,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cataluña	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	50,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cataluña	Other reasons	38,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Comunitat Valenciana	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	330.822
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Comunitat Valenciana	There was not a service available in the webpage	16
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Comunitat Valenciana	Due to lack of skills or knowledge	34,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Comunitat Valenciana	Because they are concerned about the protection and security of personal data	25,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Comunitat Valenciana	Because they do not have an electronic signature or certificate or are having problems with them	33,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Comunitat Valenciana	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	56,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Comunitat Valenciana	Other reasons	24,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Extremadura	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	94.571
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Extremadura	There was not a service available in the webpage	3,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Extremadura	Due to lack of skills or knowledge	19,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Extremadura	Because they are concerned about the protection and security of personal data	11,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Extremadura	Because they do not have an electronic signature or certificate or are having problems with them	14,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Extremadura	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	84,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Extremadura	Other reasons	14,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Galicia	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	311.245
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Galicia	There was not a service available in the webpage	6,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Galicia	Due to lack of skills or knowledge	43,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Galicia	Because they are concerned about the protection and security of personal data	18,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Galicia	Because they do not have an electronic signature or certificate or are having problems with them	30,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Galicia	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	69,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Galicia	Other reasons	23,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Madrid, Comunidad de	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	486.501
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Madrid, Comunidad de	There was not a service available in the webpage	10,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Madrid, Comunidad de	Due to lack of skills or knowledge	22,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Madrid, Comunidad de	Because they are concerned about the protection and security of personal data	15,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Madrid, Comunidad de	Because they do not have an electronic signature or certificate or are having problems with them	31,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Madrid, Comunidad de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	69,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Madrid, Comunidad de	Other reasons	18,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Murcia, Región de	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	145.020
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Murcia, Región de	There was not a service available in the webpage	7,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Murcia, Región de	Due to lack of skills or knowledge	51
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Murcia, Región de	Because they are concerned about the protection and security of personal data	11,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Murcia, Región de	Because they do not have an electronic signature or certificate or are having problems with them	30
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Murcia, Región de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	69,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Murcia, Región de	Other reasons	24,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Navarra, Comunidad Foral de	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	75.692
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Navarra, Comunidad Foral de	There was not a service available in the webpage	19,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Navarra, Comunidad Foral de	Due to lack of skills or knowledge	33,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Navarra, Comunidad Foral de	Because they are concerned about the protection and security of personal data	16,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Navarra, Comunidad Foral de	Because they do not have an electronic signature or certificate or are having problems with them	41,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Navarra, Comunidad Foral de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	48,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Navarra, Comunidad Foral de	Other reasons	24
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	País Vasco	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	175.148
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	País Vasco	There was not a service available in the webpage	14,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	País Vasco	Due to lack of skills or knowledge	35,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	País Vasco	Because they are concerned about the protection and security of personal data	10,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	País Vasco	Because they do not have an electronic signature or certificate or are having problems with them	36
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	País Vasco	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	34,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	País Vasco	Other reasons	31,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Rioja, La	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	27.765
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Rioja, La	There was not a service available in the webpage	4,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Rioja, La	Due to lack of skills or knowledge	35,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Rioja, La	Because they are concerned about the protection and security of personal data	14,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Rioja, La	Because they do not have an electronic signature or certificate or are having problems with them	27,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Rioja, La	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	80,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Rioja, La	Other reasons	15,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Ceuta	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	10.029
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Ceuta	There was not a service available in the webpage	46,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Ceuta	Due to lack of skills or knowledge	22,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Ceuta	Because they are concerned about the protection and security of personal data	7,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Ceuta	Because they do not have an electronic signature or certificate or are having problems with them	7,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Ceuta	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	53,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Ceuta	Other reasons	29,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Melilla	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	8.583
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Melilla	There was not a service available in the webpage	1,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Melilla	Due to lack of skills or knowledge	30,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Melilla	Because they are concerned about the protection and security of personal data	9,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Melilla	Because they do not have an electronic signature or certificate or are having problems with them	21
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Melilla	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	74,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Melilla	Other reasons	25,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	National Total	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	3.956.640
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	National Total	There was not a service available in the webpage	11,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	National Total	Due to lack of skills or knowledge	34,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	National Total	Because they are concerned about the protection and security of personal data	19,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	National Total	Because they do not have an electronic signature or certificate or are having problems with them	31,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	National Total	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	62,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	National Total	Other reasons	24,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Andalucía	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	739.581
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Andalucía	There was not a service available in the webpage	6,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Andalucía	Due to lack of skills or knowledge	32,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Andalucía	Because they are concerned about the protection and security of personal data	17,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Andalucía	Because they do not have an electronic signature or certificate or are having problems with them	21,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Andalucía	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Andalucía	Other reasons	23,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Aragón	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	133.543
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Aragón	There was not a service available in the webpage	13,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Aragón	Due to lack of skills or knowledge	39,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Aragón	Because they are concerned about the protection and security of personal data	22,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Aragón	Because they do not have an electronic signature or certificate or are having problems with them	50,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Aragón	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	75,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Aragón	Other reasons	27,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Asturias, Principado de	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	101.776
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Asturias, Principado de	There was not a service available in the webpage	11,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Asturias, Principado de	Due to lack of skills or knowledge	36,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Asturias, Principado de	Because they are concerned about the protection and security of personal data	12,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Asturias, Principado de	Because they do not have an electronic signature or certificate or are having problems with them	33,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Asturias, Principado de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	68,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Asturias, Principado de	Other reasons	23,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Balears, Illes	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	144.755
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Balears, Illes	There was not a service available in the webpage	22,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Balears, Illes	Due to lack of skills or knowledge	32,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Balears, Illes	Because they are concerned about the protection and security of personal data	21,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Balears, Illes	Because they do not have an electronic signature or certificate or are having problems with them	29,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Balears, Illes	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	81,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Balears, Illes	Other reasons	6,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Canarias	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	188.429
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Canarias	There was not a service available in the webpage	15,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Canarias	Due to lack of skills or knowledge	26,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Canarias	Because they are concerned about the protection and security of personal data	29,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Canarias	Because they do not have an electronic signature or certificate or are having problems with them	24,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Canarias	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	74,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Canarias	Other reasons	18,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cantabria	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	39.737
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cantabria	There was not a service available in the webpage	11,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cantabria	Due to lack of skills or knowledge	36
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cantabria	Because they are concerned about the protection and security of personal data	17
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cantabria	Because they do not have an electronic signature or certificate or are having problems with them	41,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cantabria	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	50,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cantabria	Other reasons	36,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Castilla y León	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	210.485
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Castilla y León	There was not a service available in the webpage	11,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Castilla y León	Due to lack of skills or knowledge	45,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Castilla y León	Because they are concerned about the protection and security of personal data	14,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Castilla y León	Because they do not have an electronic signature or certificate or are having problems with them	27,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Castilla y León	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	58,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Castilla y León	Other reasons	23,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Castilla-La Mancha	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	160.458
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Castilla-La Mancha	There was not a service available in the webpage	6,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Castilla-La Mancha	Due to lack of skills or knowledge	53,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Castilla-La Mancha	Because they are concerned about the protection and security of personal data	25,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Castilla-La Mancha	Because they do not have an electronic signature or certificate or are having problems with them	36,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Castilla-La Mancha	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	66,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Castilla-La Mancha	Other reasons	28,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cataluña	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	577.104
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cataluña	There was not a service available in the webpage	19,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cataluña	Due to lack of skills or knowledge	34,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cataluña	Because they are concerned about the protection and security of personal data	25,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cataluña	Because they do not have an electronic signature or certificate or are having problems with them	42
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cataluña	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	50,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cataluña	Other reasons	37,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Comunitat Valenciana	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	330.822
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Comunitat Valenciana	There was not a service available in the webpage	16
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Comunitat Valenciana	Due to lack of skills or knowledge	34,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Comunitat Valenciana	Because they are concerned about the protection and security of personal data	25,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Comunitat Valenciana	Because they do not have an electronic signature or certificate or are having problems with them	33,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Comunitat Valenciana	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	56,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Comunitat Valenciana	Other reasons	24,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Extremadura	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	94.571
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Extremadura	There was not a service available in the webpage	3,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Extremadura	Due to lack of skills or knowledge	19,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Extremadura	Because they are concerned about the protection and security of personal data	11,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Extremadura	Because they do not have an electronic signature or certificate or are having problems with them	14,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Extremadura	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	84,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Extremadura	Other reasons	14,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Galicia	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	306.642
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Galicia	There was not a service available in the webpage	7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Galicia	Due to lack of skills or knowledge	43,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Galicia	Because they are concerned about the protection and security of personal data	18,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Galicia	Because they do not have an electronic signature or certificate or are having problems with them	31,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Galicia	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	68,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Galicia	Other reasons	23,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Madrid, Comunidad de	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	486.501
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Madrid, Comunidad de	There was not a service available in the webpage	10,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Madrid, Comunidad de	Due to lack of skills or knowledge	22,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Madrid, Comunidad de	Because they are concerned about the protection and security of personal data	15,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Madrid, Comunidad de	Because they do not have an electronic signature or certificate or are having problems with them	31,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Madrid, Comunidad de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	69,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Madrid, Comunidad de	Other reasons	18,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Murcia, Región de	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	145.020
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Murcia, Región de	There was not a service available in the webpage	7,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Murcia, Región de	Due to lack of skills or knowledge	51
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Murcia, Región de	Because they are concerned about the protection and security of personal data	11,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Murcia, Región de	Because they do not have an electronic signature or certificate or are having problems with them	30
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Murcia, Región de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	69,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Murcia, Región de	Other reasons	24,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Navarra, Comunidad Foral de	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	75.692
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Navarra, Comunidad Foral de	There was not a service available in the webpage	19,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Navarra, Comunidad Foral de	Due to lack of skills or knowledge	33,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Navarra, Comunidad Foral de	Because they are concerned about the protection and security of personal data	16,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Navarra, Comunidad Foral de	Because they do not have an electronic signature or certificate or are having problems with them	41,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Navarra, Comunidad Foral de	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	48,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Navarra, Comunidad Foral de	Other reasons	24
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	País Vasco	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	175.148
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	País Vasco	There was not a service available in the webpage	14,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	País Vasco	Due to lack of skills or knowledge	35,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	País Vasco	Because they are concerned about the protection and security of personal data	10,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	País Vasco	Because they do not have an electronic signature or certificate or are having problems with them	36
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	País Vasco	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	34,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	País Vasco	Other reasons	31,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Rioja, La	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	27.765
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Rioja, La	There was not a service available in the webpage	4,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Rioja, La	Due to lack of skills or knowledge	35,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Rioja, La	Because they are concerned about the protection and security of personal data	14,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Rioja, La	Because they do not have an electronic signature or certificate or are having problems with them	27,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Rioja, La	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	80,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Rioja, La	Other reasons	15,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Ceuta	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	10.029
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Ceuta	There was not a service available in the webpage	46,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Ceuta	Due to lack of skills or knowledge	22,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Ceuta	Because they are concerned about the protection and security of personal data	7,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Ceuta	Because they do not have an electronic signature or certificate or are having problems with them	7,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Ceuta	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	53,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Ceuta	Other reasons	29,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Melilla	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	8.583
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Melilla	There was not a service available in the webpage	1,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Melilla	Due to lack of skills or knowledge	30,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Melilla	Because they are concerned about the protection and security of personal data	9,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Melilla	Because they do not have an electronic signature or certificate or are having problems with them	21
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Melilla	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	74,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Melilla	Other reasons	25,2