Main variables Total D.8 % of enterprises with Internet connection and website/web page (1) 29,42 D.9.A Web Services: Company Presentation (2) 77,98 D.9.B Web Services: Receiving orders or bookings online (2) 15,68 D.9.C Web Services: Access to product catalogs or price lists (2) 36,98 D.9.D Web Services: Possibility of customizing or designing products by customers (2) 6,03 D.9.E Web Services: Online order tracking (2) 9,98 D.9.F Web Services: Website customization for regular users (2) 4,28 D.9.G Web Services: Links or references to the companys profiles on social media (2) 44,31 D.9.H Web Services: Privacy policy statement or certification related to website security (2) 62,9 D.9.I Web Services: Job advertisements or receipt of job applications online (2) 5,28 D.9.J Web Services: Possibility of electronic submission of complaint forms (2) 25,55