Question Total D.9.B Web services: Receiving online orders or bookings (2) 0,61 E.1 % of enterprises that had ERP tools to share information between different business areas of the company 0,76 D.11.B % of employees who regularly telework at least 30% of their working hours per week 0,79 E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (3) 0,3 L.1.2.H % sales through websites or apps as a proportion of total sales 0,18 L.1.9.H % sales by EDI type messages over the total sales 0,27