Population class National Total Autonomous Communities and Cities Reasons stated Total Total Persons (16 to 74 years old) National Total Total 35,236,585 Total Persons (16 to 74 years old) National Total There was not a service available in the webpage or app 1.2 Total Persons (16 to 74 years old) National Total Due to lack of skills or knowledge 3.7 Total Persons (16 to 74 years old) National Total Because they are concerned about the protection and security of personal data 2.1 Total Persons (16 to 74 years old) National Total Because they do not have an electronic signature or certificate or are having problems with them 3.5 Total Persons (16 to 74 years old) National Total Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 6.5 Total Persons (16 to 74 years old) National Total Other reasons 2.4 Total Persons (16 to 74 years old) National Total 01 Andalucía Total 6,367,970 Total Persons (16 to 74 years old) National Total 01 Andalucía There was not a service available in the webpage or app 1.0 Total Persons (16 to 74 years old) National Total 01 Andalucía Due to lack of skills or knowledge 4.3 Total Persons (16 to 74 years old) National Total 01 Andalucía Because they are concerned about the protection and security of personal data 2.9 Total Persons (16 to 74 years old) National Total 01 Andalucía Because they do not have an electronic signature or certificate or are having problems with them 3.6 Total Persons (16 to 74 years old) National Total 01 Andalucía Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 7.2 Total Persons (16 to 74 years old) National Total 01 Andalucía Other reasons 1.6 Total Persons (16 to 74 years old) National Total 02 Aragón Total 958,307 Total Persons (16 to 74 years old) National Total 02 Aragón There was not a service available in the webpage or app 1.0 Total Persons (16 to 74 years old) National Total 02 Aragón Due to lack of skills or knowledge 3.5 Total Persons (16 to 74 years old) National Total 02 Aragón Because they are concerned about the protection and security of personal data 1.7 Total Persons (16 to 74 years old) National Total 02 Aragón Because they do not have an electronic signature or certificate or are having problems with them 2.2 Total Persons (16 to 74 years old) National Total 02 Aragón Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 5.9 Total Persons (16 to 74 years old) National Total 02 Aragón Other reasons 2.4 Total Persons (16 to 74 years old) National Total 03 Asturias, Principado de Total 756,307 Total Persons (16 to 74 years old) National Total 03 Asturias, Principado de There was not a service available in the webpage or app 1.7 Total Persons (16 to 74 years old) National Total 03 Asturias, Principado de Due to lack of skills or knowledge 4.7 Total Persons (16 to 74 years old) National Total 03 Asturias, Principado de Because they are concerned about the protection and security of personal data 1.8 Total Persons (16 to 74 years old) National Total 03 Asturias, Principado de Because they do not have an electronic signature or certificate or are having problems with them 2.7 Total Persons (16 to 74 years old) National Total 03 Asturias, Principado de Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 8.1 Total Persons (16 to 74 years old) National Total 03 Asturias, Principado de Other reasons 2.4 Total Persons (16 to 74 years old) National Total 04 Balears, Illes Total 933,756 Total Persons (16 to 74 years old) National Total 04 Balears, Illes There was not a service available in the webpage or app 1.6 Total Persons (16 to 74 years old) National Total 04 Balears, Illes Due to lack of skills or knowledge 3.1 Total Persons (16 to 74 years old) National Total 04 Balears, Illes Because they are concerned about the protection and security of personal data 1.3 Total Persons (16 to 74 years old) National Total 04 Balears, Illes Because they do not have an electronic signature or certificate or are having problems with them 1.7 Total Persons (16 to 74 years old) National Total 04 Balears, Illes Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 7.5 Total Persons (16 to 74 years old) National Total 04 Balears, Illes Other reasons 2.8 Total Persons (16 to 74 years old) National Total 05 Canarias Total 1,761,669 Total Persons (16 to 74 years old) National Total 05 Canarias There was not a service available in the webpage or app 1.3 Total Persons (16 to 74 years old) National Total 05 Canarias Due to lack of skills or knowledge 5.5 Total Persons (16 to 74 years old) National Total 05 Canarias Because they are concerned about the protection and security of personal data 3.3 Total Persons (16 to 74 years old) National Total 05 Canarias Because they do not have an electronic signature or certificate or are having problems with them 5.3 Total Persons (16 to 74 years old) National Total 05 Canarias Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 7.0 Total Persons (16 to 74 years old) National Total 05 Canarias Other reasons 1.9 Total Persons (16 to 74 years old) National Total 06 Cantabria Total 438,109 Total Persons (16 to 74 years old) National Total 06 Cantabria There was not a service available in the webpage or app 2.0 Total Persons (16 to 74 years old) National Total 06 Cantabria Due to lack of skills or knowledge 3.0 Total Persons (16 to 74 years old) National Total 06 Cantabria Because they are concerned about the protection and security of personal data 2.9 Total Persons (16 to 74 years old) National Total 06 Cantabria Because they do not have an electronic signature or certificate or are having problems with them 3.8 Total Persons (16 to 74 years old) National Total 06 Cantabria Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 8.6 Total Persons (16 to 74 years old) National Total 06 Cantabria Other reasons 2.2 Total Persons (16 to 74 years old) National Total 07 Castilla y León Total 1,733,373 Total Persons (16 to 74 years old) National Total 07 Castilla y León There was not a service available in the webpage or app 1.4 Total Persons (16 to 74 years old) National Total 07 Castilla y León Due to lack of skills or knowledge 5.8 Total Persons (16 to 74 years old) National Total 07 Castilla y León Because they are concerned about the protection and security of personal data 2.1 Total Persons (16 to 74 years old) National Total 07 Castilla y León Because they do not have an electronic signature or certificate or are having problems with them 4.7 Total Persons (16 to 74 years old) National Total 07 Castilla y León Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 9.1 Total Persons (16 to 74 years old) National Total 07 Castilla y León Other reasons 1.6 Total Persons (16 to 74 years old) National Total 08 Castilla - La Mancha Total 1,515,409 Total Persons (16 to 74 years old) National Total 08 Castilla - La Mancha There was not a service available in the webpage or app 0.9 Total Persons (16 to 74 years old) National Total 08 Castilla - La Mancha Due to lack of skills or knowledge 3.5 Total Persons (16 to 74 years old) National Total 08 Castilla - La Mancha Because they are concerned about the protection and security of personal data 2.2 Total Persons (16 to 74 years old) National Total 08 Castilla - La Mancha Because they do not have an electronic signature or certificate or are having problems with them 4.6 Total Persons (16 to 74 years old) National Total 08 Castilla - La Mancha Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 6.2 Total Persons (16 to 74 years old) National Total 08 Castilla - La Mancha Other reasons 1.7 Total Persons (16 to 74 years old) National Total 09 Cataluña Total 5,664,787 Total Persons (16 to 74 years old) National Total 09 Cataluña There was not a service available in the webpage or app 1.2 Total Persons (16 to 74 years old) National Total 09 Cataluña Due to lack of skills or knowledge 2.9 Total Persons (16 to 74 years old) National Total 09 Cataluña Because they are concerned about the protection and security of personal data 1.2 Total Persons (16 to 74 years old) National Total 09 Cataluña Because they do not have an electronic signature or certificate or are having problems with them 3.4 Total Persons (16 to 74 years old) National Total 09 Cataluña Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 7.2 Total Persons (16 to 74 years old) National Total 09 Cataluña Other reasons 3.1 Total Persons (16 to 74 years old) National Total 10 Comunitat Valenciana Total 3,772,180 Total Persons (16 to 74 years old) National Total 10 Comunitat Valenciana There was not a service available in the webpage or app 1.5 Total Persons (16 to 74 years old) National Total 10 Comunitat Valenciana Due to lack of skills or knowledge 4.0 Total Persons (16 to 74 years old) National Total 10 Comunitat Valenciana Because they are concerned about the protection and security of personal data 2.4 Total Persons (16 to 74 years old) National Total 10 Comunitat Valenciana Because they do not have an electronic signature or certificate or are having problems with them 3.6 Total Persons (16 to 74 years old) National Total 10 Comunitat Valenciana Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 6.3 Total Persons (16 to 74 years old) National Total 10 Comunitat Valenciana Other reasons 1.8 Total Persons (16 to 74 years old) National Total 11 Extremadura Total 784,284 Total Persons (16 to 74 years old) National Total 11 Extremadura There was not a service available in the webpage or app 0.1 Total Persons (16 to 74 years old) National Total 11 Extremadura Due to lack of skills or knowledge 2.5 Total Persons (16 to 74 years old) National Total 11 Extremadura Because they are concerned about the protection and security of personal data 1.7 Total Persons (16 to 74 years old) National Total 11 Extremadura Because they do not have an electronic signature or certificate or are having problems with them 2.8 Total Persons (16 to 74 years old) National Total 11 Extremadura Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 5.0 Total Persons (16 to 74 years old) National Total 11 Extremadura Other reasons 1.3 Total Persons (16 to 74 years old) National Total 12 Galicia Total 1,978,271 Total Persons (16 to 74 years old) National Total 12 Galicia There was not a service available in the webpage or app 0.9 Total Persons (16 to 74 years old) National Total 12 Galicia Due to lack of skills or knowledge 4.0 Total Persons (16 to 74 years old) National Total 12 Galicia Because they are concerned about the protection and security of personal data 2.1 Total Persons (16 to 74 years old) National Total 12 Galicia Because they do not have an electronic signature or certificate or are having problems with them 4.8 Total Persons (16 to 74 years old) National Total 12 Galicia Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 6.7 Total Persons (16 to 74 years old) National Total 12 Galicia Other reasons 4.2 Total Persons (16 to 74 years old) National Total 13 Madrid, Comunidad de Total 5,021,326 Total Persons (16 to 74 years old) National Total 13 Madrid, Comunidad de There was not a service available in the webpage or app 1.2 Total Persons (16 to 74 years old) National Total 13 Madrid, Comunidad de Due to lack of skills or knowledge 2.6 Total Persons (16 to 74 years old) National Total 13 Madrid, Comunidad de Because they are concerned about the protection and security of personal data 1.6 Total Persons (16 to 74 years old) National Total 13 Madrid, Comunidad de Because they do not have an electronic signature or certificate or are having problems with them 2.5 Total Persons (16 to 74 years old) National Total 13 Madrid, Comunidad de Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 4.7 Total Persons (16 to 74 years old) National Total 13 Madrid, Comunidad de Other reasons 3.3 Total Persons (16 to 74 years old) National Total 14 Murcia, Región de Total 1,125,484 Total Persons (16 to 74 years old) National Total 14 Murcia, Región de There was not a service available in the webpage or app 1.9 Total Persons (16 to 74 years old) National Total 14 Murcia, Región de Due to lack of skills or knowledge 5.8 Total Persons (16 to 74 years old) National Total 14 Murcia, Región de Because they are concerned about the protection and security of personal data 3.1 Total Persons (16 to 74 years old) National Total 14 Murcia, Región de Because they do not have an electronic signature or certificate or are having problems with them 5.5 Total Persons (16 to 74 years old) National Total 14 Murcia, Región de Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 7.7 Total Persons (16 to 74 years old) National Total 14 Murcia, Región de Other reasons 3.0 Total Persons (16 to 74 years old) National Total 15 Navarra, Comunidad Foral de Total 480,526 Total Persons (16 to 74 years old) National Total 15 Navarra, Comunidad Foral de There was not a service available in the webpage or app 1.6 Total Persons (16 to 74 years old) National Total 15 Navarra, Comunidad Foral de Due to lack of skills or knowledge 3.9 Total Persons (16 to 74 years old) National Total 15 Navarra, Comunidad Foral de Because they are concerned about the protection and security of personal data 3.6 Total Persons (16 to 74 years old) National Total 15 Navarra, Comunidad Foral de Because they do not have an electronic signature or certificate or are having problems with them 2.9 Total Persons (16 to 74 years old) National Total 15 Navarra, Comunidad Foral de Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 3.7 Total Persons (16 to 74 years old) National Total 15 Navarra, Comunidad Foral de Other reasons 2.3 Total Persons (16 to 74 years old) National Total 16 País Vasco Total 1,593,729 Total Persons (16 to 74 years old) National Total 16 País Vasco There was not a service available in the webpage or app 0.7 Total Persons (16 to 74 years old) National Total 16 País Vasco Due to lack of skills or knowledge 2.2 Total Persons (16 to 74 years old) National Total 16 País Vasco Because they are concerned about the protection and security of personal data 1.6 Total Persons (16 to 74 years old) National Total 16 País Vasco Because they do not have an electronic signature or certificate or are having problems with them 2.4 Total Persons (16 to 74 years old) National Total 16 País Vasco Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 3.3 Total Persons (16 to 74 years old) National Total 16 País Vasco Other reasons 2.1 Total Persons (16 to 74 years old) National Total 17 Rioja, La Total 231,821 Total Persons (16 to 74 years old) National Total 17 Rioja, La There was not a service available in the webpage or app 1.1 Total Persons (16 to 74 years old) National Total 17 Rioja, La Due to lack of skills or knowledge 3.9 Total Persons (16 to 74 years old) National Total 17 Rioja, La Because they are concerned about the protection and security of personal data 2.4 Total Persons (16 to 74 years old) National Total 17 Rioja, La Because they do not have an electronic signature or certificate or are having problems with them 3.6 Total Persons (16 to 74 years old) National Total 17 Rioja, La Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 7.0 Total Persons (16 to 74 years old) National Total 17 Rioja, La Other reasons 1.6 Total Persons (16 to 74 years old) National Total 18 Ceuta Total 58,829 Total Persons (16 to 74 years old) National Total 18 Ceuta There was not a service available in the webpage or app .. Total Persons (16 to 74 years old) National Total 18 Ceuta Due to lack of skills or knowledge 3.4 Total Persons (16 to 74 years old) National Total 18 Ceuta Because they are concerned about the protection and security of personal data 3.8 Total Persons (16 to 74 years old) National Total 18 Ceuta Because they do not have an electronic signature or certificate or are having problems with them 0.8 Total Persons (16 to 74 years old) National Total 18 Ceuta Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 10.3 Total Persons (16 to 74 years old) National Total 18 Ceuta Other reasons 10.0 Total Persons (16 to 74 years old) National Total 19 Melilla Total 60,448 Total Persons (16 to 74 years old) National Total 19 Melilla There was not a service available in the webpage or app .. Total Persons (16 to 74 years old) National Total 19 Melilla Due to lack of skills or knowledge 3.8 Total Persons (16 to 74 years old) National Total 19 Melilla Because they are concerned about the protection and security of personal data .. Total Persons (16 to 74 years old) National Total 19 Melilla Because they do not have an electronic signature or certificate or are having problems with them 2.6 Total Persons (16 to 74 years old) National Total 19 Melilla Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 5.1 Total Persons (16 to 74 years old) National Total 19 Melilla Other reasons 3.5 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total Total 3,363,077 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total There was not a service available in the webpage or app 12.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total Due to lack of skills or knowledge 39.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total Because they are concerned about the protection and security of personal data 22.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total Because they do not have an electronic signature or certificate or are having problems with them 36.9 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 68.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total Other reasons 25.5 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 01 Andalucía Total 585,357 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 01 Andalucía There was not a service available in the webpage or app 10.7 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 01 Andalucía Due to lack of skills or knowledge 47.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 01 Andalucía Because they are concerned about the protection and security of personal data 31.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 01 Andalucía Because they do not have an electronic signature or certificate or are having problems with them 38.7 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 01 Andalucía Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 78.2 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 01 Andalucía Other reasons 17.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 02 Aragón Total 94,489 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 02 Aragón There was not a service available in the webpage or app 10.6 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 02 Aragón Due to lack of skills or knowledge 35.6 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 02 Aragón Because they are concerned about the protection and security of personal data 17.2 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 02 Aragón Because they do not have an electronic signature or certificate or are having problems with them 22.5 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 02 Aragón Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 60.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 02 Aragón Other reasons 24.4 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 03 Asturias, Principado de Total 84,991 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 03 Asturias, Principado de There was not a service available in the webpage or app 15.5 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 03 Asturias, Principado de Due to lack of skills or knowledge 41.5 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 03 Asturias, Principado de Because they are concerned about the protection and security of personal data 15.9 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 03 Asturias, Principado de Because they do not have an electronic signature or certificate or are having problems with them 24.2 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 03 Asturias, Principado de Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 72.4 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 03 Asturias, Principado de Other reasons 21.6 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 04 Balears, Illes Total 95,561 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 04 Balears, Illes There was not a service available in the webpage or app 15.9 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 04 Balears, Illes Due to lack of skills or knowledge 30.1 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 04 Balears, Illes Because they are concerned about the protection and security of personal data 12.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 04 Balears, Illes Because they do not have an electronic signature or certificate or are having problems with them 16.2 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 04 Balears, Illes Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 73.1 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 04 Balears, Illes Other reasons 27.4 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 05 Canarias Total 197,397 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 05 Canarias There was not a service available in the webpage or app 11.5 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 05 Canarias Due to lack of skills or knowledge 49.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 05 Canarias Because they are concerned about the protection and security of personal data 29.7 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 05 Canarias Because they do not have an electronic signature or certificate or are having problems with them 47.1 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 05 Canarias Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 62.1 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 05 Canarias Other reasons 17.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 06 Cantabria Total 47,469 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 06 Cantabria There was not a service available in the webpage or app 18.5 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 06 Cantabria Due to lack of skills or knowledge 27.8 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 06 Cantabria Because they are concerned about the protection and security of personal data 26.9 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 06 Cantabria Because they do not have an electronic signature or certificate or are having problems with them 34.8 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 06 Cantabria Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 79.1 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 06 Cantabria Other reasons 20.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 07 Castilla y León Total 221,610 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 07 Castilla y León There was not a service available in the webpage or app 11.1 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 07 Castilla y León Due to lack of skills or knowledge 45.1 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 07 Castilla y León Because they are concerned about the protection and security of personal data 16.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 07 Castilla y León Because they do not have an electronic signature or certificate or are having problems with them 36.7 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 07 Castilla y León Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 71.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 07 Castilla y León Other reasons 12.8 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 08 Castilla - La Mancha Total 138,338 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 08 Castilla - La Mancha There was not a service available in the webpage or app 10.0 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 08 Castilla - La Mancha Due to lack of skills or knowledge 38.2 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 08 Castilla - La Mancha Because they are concerned about the protection and security of personal data 24.6 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 08 Castilla - La Mancha Because they do not have an electronic signature or certificate or are having problems with them 50.9 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 08 Castilla - La Mancha Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 67.6 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 08 Castilla - La Mancha Other reasons 18.9 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 09 Cataluña Total 622,183 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 09 Cataluña There was not a service available in the webpage or app 10.8 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 09 Cataluña Due to lack of skills or knowledge 26.8 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 09 Cataluña Because they are concerned about the protection and security of personal data 11.2 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 09 Cataluña Because they do not have an electronic signature or certificate or are having problems with them 30.5 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 09 Cataluña Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 66.0 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 09 Cataluña Other reasons 27.8 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 10 Comunitat Valenciana Total 332,948 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 10 Comunitat Valenciana There was not a service available in the webpage or app 16.6 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 10 Comunitat Valenciana Due to lack of skills or knowledge 45.9 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 10 Comunitat Valenciana Because they are concerned about the protection and security of personal data 27.4 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 10 Comunitat Valenciana Because they do not have an electronic signature or certificate or are having problems with them 41.0 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 10 Comunitat Valenciana Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 71.7 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 10 Comunitat Valenciana Other reasons 20.8 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 11 Extremadura Total 50,751 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 11 Extremadura There was not a service available in the webpage or app 1.5 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 11 Extremadura Due to lack of skills or knowledge 38.0 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 11 Extremadura Because they are concerned about the protection and security of personal data 26.6 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 11 Extremadura Because they do not have an electronic signature or certificate or are having problems with them 43.4 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 11 Extremadura Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 77.9 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 11 Extremadura Other reasons 19.6 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 12 Galicia Total 211,078 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 12 Galicia There was not a service available in the webpage or app 8.0 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 12 Galicia Due to lack of skills or knowledge 37.6 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 12 Galicia Because they are concerned about the protection and security of personal data 19.8 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 12 Galicia Because they do not have an electronic signature or certificate or are having problems with them 44.9 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 12 Galicia Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 62.9 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 12 Galicia Other reasons 39.6 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 13 Madrid, Comunidad de Total 382,219 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 13 Madrid, Comunidad de There was not a service available in the webpage or app 15.6 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 13 Madrid, Comunidad de Due to lack of skills or knowledge 34.5 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 13 Madrid, Comunidad de Because they are concerned about the protection and security of personal data 21.2 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 13 Madrid, Comunidad de Because they do not have an electronic signature or certificate or are having problems with them 33.2 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 13 Madrid, Comunidad de Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 61.7 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 13 Madrid, Comunidad de Other reasons 43.1 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 14 Murcia, Región de Total 124,925 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 14 Murcia, Región de There was not a service available in the webpage or app 16.9 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 14 Murcia, Región de Due to lack of skills or knowledge 52.6 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 14 Murcia, Región de Because they are concerned about the protection and security of personal data 27.9 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 14 Murcia, Región de Because they do not have an electronic signature or certificate or are having problems with them 49.5 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 14 Murcia, Región de Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 69.8 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 14 Murcia, Región de Other reasons 26.8 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 15 Navarra, Comunidad Foral de Total 35,629 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 15 Navarra, Comunidad Foral de There was not a service available in the webpage or app 21.5 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 15 Navarra, Comunidad Foral de Due to lack of skills or knowledge 52.0 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 15 Navarra, Comunidad Foral de Because they are concerned about the protection and security of personal data 49.1 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 15 Navarra, Comunidad Foral de Because they do not have an electronic signature or certificate or are having problems with them 39.6 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 15 Navarra, Comunidad Foral de Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 50.2 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 15 Navarra, Comunidad Foral de Other reasons 30.5 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 16 País Vasco Total 97,174 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 16 País Vasco There was not a service available in the webpage or app 11.6 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 16 País Vasco Due to lack of skills or knowledge 36.1 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 16 País Vasco Because they are concerned about the protection and security of personal data 27.0 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 16 País Vasco Because they do not have an electronic signature or certificate or are having problems with them 39.2 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 16 País Vasco Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 54.2 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 16 País Vasco Other reasons 33.9 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 17 Rioja, La Total 24,571 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 17 Rioja, La There was not a service available in the webpage or app 10.7 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 17 Rioja, La Due to lack of skills or knowledge 37.0 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 17 Rioja, La Because they are concerned about the protection and security of personal data 22.5 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 17 Rioja, La Because they do not have an electronic signature or certificate or are having problems with them 34.1 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 17 Rioja, La Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 65.8 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 17 Rioja, La Other reasons 15.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 18 Ceuta Total 11,686 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 18 Ceuta There was not a service available in the webpage or app .. Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 18 Ceuta Due to lack of skills or knowledge 17.0 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 18 Ceuta Because they are concerned about the protection and security of personal data 19.3 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 18 Ceuta Because they do not have an electronic signature or certificate or are having problems with them 4.1 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 18 Ceuta Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 51.6 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 18 Ceuta Other reasons 50.1 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 19 Melilla Total 4,705 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 19 Melilla There was not a service available in the webpage or app .. Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 19 Melilla Due to lack of skills or knowledge 48.9 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 19 Melilla Because they are concerned about the protection and security of personal data .. Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 19 Melilla Because they do not have an electronic signature or certificate or are having problems with them 33.4 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 19 Melilla Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 66.0 Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it National Total 19 Melilla Other reasons 45.6 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total Total 3,274,398 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total There was not a service available in the webpage or app 12.6 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total Due to lack of skills or knowledge 40.0 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total Because they are concerned about the protection and security of personal data 22.8 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total Because they do not have an electronic signature or certificate or are having problems with them 37.6 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 67.7 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total Other reasons 25.9 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 01 Andalucía Total 567,175 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 01 Andalucía There was not a service available in the webpage or app 11.1 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 01 Andalucía Due to lack of skills or knowledge 48.8 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 01 Andalucía Because they are concerned about the protection and security of personal data 32.3 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 01 Andalucía Because they do not have an electronic signature or certificate or are having problems with them 40.0 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 01 Andalucía Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 77.5 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 01 Andalucía Other reasons 17.9 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 02 Aragón Total 91,287 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 02 Aragón There was not a service available in the webpage or app 11.0 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 02 Aragón Due to lack of skills or knowledge 36.9 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 02 Aragón Because they are concerned about the protection and security of personal data 17.8 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 02 Aragón Because they do not have an electronic signature or certificate or are having problems with them 23.3 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 02 Aragón Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 58.9 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 02 Aragón Other reasons 25.2 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 03 Asturias, Principado de Total 81,550 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 03 Asturias, Principado de There was not a service available in the webpage or app 16.2 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 03 Asturias, Principado de Due to lack of skills or knowledge 43.3 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 03 Asturias, Principado de Because they are concerned about the protection and security of personal data 16.6 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 03 Asturias, Principado de Because they do not have an electronic signature or certificate or are having problems with them 25.3 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 03 Asturias, Principado de Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 71.2 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 03 Asturias, Principado de Other reasons 21.3 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 04 Balears, Illes Total 83,101 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 04 Balears, Illes There was not a service available in the webpage or app 18.3 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 04 Balears, Illes Due to lack of skills or knowledge 32.2 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 04 Balears, Illes Because they are concerned about the protection and security of personal data 14.2 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 04 Balears, Illes Because they do not have an electronic signature or certificate or are having problems with them 18.6 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 04 Balears, Illes Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 69.1 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 04 Balears, Illes Other reasons 29.1 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 05 Canarias Total 193,798 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 05 Canarias There was not a service available in the webpage or app 11.7 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 05 Canarias Due to lack of skills or knowledge 50.2 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 05 Canarias Because they are concerned about the protection and security of personal data 30.3 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 05 Canarias Because they do not have an electronic signature or certificate or are having problems with them 48.0 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 05 Canarias Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 61.4 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 05 Canarias Other reasons 17.6 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 06 Cantabria Total 46,469 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 06 Cantabria There was not a service available in the webpage or app 18.9 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 06 Cantabria Due to lack of skills or knowledge 28.4 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 06 Cantabria Because they are concerned about the protection and security of personal data 27.5 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 06 Cantabria Because they do not have an electronic signature or certificate or are having problems with them 35.6 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 06 Cantabria Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 78.7 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 06 Cantabria Other reasons 20.7 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 07 Castilla y León Total 218,272 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 07 Castilla y León There was not a service available in the webpage or app 11.3 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 07 Castilla y León Due to lack of skills or knowledge 44.8 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 07 Castilla y León Because they are concerned about the protection and security of personal data 16.5 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 07 Castilla y León Because they do not have an electronic signature or certificate or are having problems with them 36.3 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 07 Castilla y León Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 71.8 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 07 Castilla y León Other reasons 13.0 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 08 Castilla - La Mancha Total 135,739 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 08 Castilla - La Mancha There was not a service available in the webpage or app 10.2 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 08 Castilla - La Mancha Due to lack of skills or knowledge 37.6 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 08 Castilla - La Mancha Because they are concerned about the protection and security of personal data 25.1 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 08 Castilla - La Mancha Because they do not have an electronic signature or certificate or are having problems with them 50.5 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 08 Castilla - La Mancha Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 67.0 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 08 Castilla - La Mancha Other reasons 19.3 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 09 Cataluña Total 609,846 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 09 Cataluña There was not a service available in the webpage or app 11.0 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 09 Cataluña Due to lack of skills or knowledge 27.0 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 09 Cataluña Because they are concerned about the protection and security of personal data 11.4 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 09 Cataluña Because they do not have an electronic signature or certificate or are having problems with them 30.8 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 09 Cataluña Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 66.0 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 09 Cataluña Other reasons 27.7 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 10 Comunitat Valenciana Total 329,577 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 10 Comunitat Valenciana There was not a service available in the webpage or app 16.7 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 10 Comunitat Valenciana Due to lack of skills or knowledge 46.3 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 10 Comunitat Valenciana Because they are concerned about the protection and security of personal data 27.7 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 10 Comunitat Valenciana Because they do not have an electronic signature or certificate or are having problems with them 41.4 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 10 Comunitat Valenciana Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 71.4 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 10 Comunitat Valenciana Other reasons 21.0 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 11 Extremadura Total 48,866 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 11 Extremadura There was not a service available in the webpage or app 1.5 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 11 Extremadura Due to lack of skills or knowledge 39.5 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 11 Extremadura Because they are concerned about the protection and security of personal data 27.7 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 11 Extremadura Because they do not have an electronic signature or certificate or are having problems with them 45.1 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 11 Extremadura Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 77.0 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 11 Extremadura Other reasons 20.4 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 12 Galicia Total 202,441 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 12 Galicia There was not a service available in the webpage or app 8.4 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 12 Galicia Due to lack of skills or knowledge 39.2 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 12 Galicia Because they are concerned about the protection and security of personal data 20.7 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 12 Galicia Because they do not have an electronic signature or certificate or are having problems with them 46.8 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 12 Galicia Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 61.3 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 12 Galicia Other reasons 41.2 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 13 Madrid, Comunidad de Total 377,633 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 13 Madrid, Comunidad de There was not a service available in the webpage or app 15.7 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 13 Madrid, Comunidad de Due to lack of skills or knowledge 34.9 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 13 Madrid, Comunidad de Because they are concerned about the protection and security of personal data 21.4 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 13 Madrid, Comunidad de Because they do not have an electronic signature or certificate or are having problems with them 33.6 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 13 Madrid, Comunidad de Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 61.3 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 13 Madrid, Comunidad de Other reasons 43.6 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 14 Murcia, Región de Total 119,826 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 14 Murcia, Región de There was not a service available in the webpage or app 17.6 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 14 Murcia, Región de Due to lack of skills or knowledge 52.7 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 14 Murcia, Región de Because they are concerned about the protection and security of personal data 28.1 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 14 Murcia, Región de Because they do not have an electronic signature or certificate or are having problems with them 50.5 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 14 Murcia, Región de Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 69.5 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 14 Murcia, Región de Other reasons 28.0 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 15 Navarra, Comunidad Foral de Total 33,979 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 15 Navarra, Comunidad Foral de There was not a service available in the webpage or app 22.6 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 15 Navarra, Comunidad Foral de Due to lack of skills or knowledge 50.7 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 15 Navarra, Comunidad Foral de Because they are concerned about the protection and security of personal data 47.7 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 15 Navarra, Comunidad Foral de Because they do not have an electronic signature or certificate or are having problems with them 37.8 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 15 Navarra, Comunidad Foral de Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 51.6 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 15 Navarra, Comunidad Foral de Other reasons 28.2 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 16 País Vasco Total 94,272 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 16 País Vasco There was not a service available in the webpage or app 11.9 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 16 País Vasco Due to lack of skills or knowledge 37.2 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 16 País Vasco Because they are concerned about the protection and security of personal data 27.9 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 16 País Vasco Because they do not have an electronic signature or certificate or are having problems with them 40.4 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 16 País Vasco Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 52.8 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 16 País Vasco Other reasons 34.9 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 17 Rioja, La Total 24,177 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 17 Rioja, La There was not a service available in the webpage or app 10.9 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 17 Rioja, La Due to lack of skills or knowledge 37.6 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 17 Rioja, La Because they are concerned about the protection and security of personal data 22.9 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 17 Rioja, La Because they do not have an electronic signature or certificate or are having problems with them 34.7 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 17 Rioja, La Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 65.2 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 17 Rioja, La Other reasons 15.5 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 18 Ceuta Total 11,686 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 18 Ceuta There was not a service available in the webpage or app .. Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 18 Ceuta Due to lack of skills or knowledge 17.0 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 18 Ceuta Because they are concerned about the protection and security of personal data 19.3 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 18 Ceuta Because they do not have an electronic signature or certificate or are having problems with them 4.1 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 18 Ceuta Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 51.6 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 18 Ceuta Other reasons 50.1 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 19 Melilla Total 4,705 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 19 Melilla There was not a service available in the webpage or app .. Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 19 Melilla Due to lack of skills or knowledge 48.9 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 19 Melilla Because they are concerned about the protection and security of personal data .. Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 19 Melilla Because they do not have an electronic signature or certificate or are having problems with them 33.4 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 19 Melilla Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance) 66.0 Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it National Total 19 Melilla Other reasons 45.6