Population class	Autonomous City and Community	Type of contact	Total
Total Persons  (16 to 74 years old)	National Total	Total	35.436.056
Total Persons  (16 to 74 years old)	National Total	Use of one or more websites or apps of public administration agencies	80
Total Persons  (16 to 74 years old)	National Total	Downloading or printing an official form	64
Total Persons  (16 to 74 years old)	National Total	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Total Persons  (16 to 74 years old)	National Total	Online filing of tax returns in person	26
Total Persons  (16 to 74 years old)	National Total	Performing an interaction related to access to information	56
Total Persons  (16 to 74 years old)	National Total	Information: Access to stored personal data (pension, employment history, etc.)	45
Total Persons  (16 to 74 years old)	National Total	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Total Persons  (16 to 74 years old)	National Total	Information: Access to obtain information (services, loans, tax, etc.)	41
Total Persons  (16 to 74 years old)	National Total	Performing an interaction related to obtaining documents	36
Total Persons  (16 to 74 years old)	National Total	Documentation: request an official document or certificate (birth, residence, etc.)	24
Total Persons  (16 to 74 years old)	National Total	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Total Persons  (16 to 74 years old)	National Total	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	National Total	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	AndalucÝa	Total	6.405.608
Total Persons  (16 to 74 years old)	AndalucÝa	Use of one or more websites or apps of public administration agencies	78
Total Persons  (16 to 74 years old)	AndalucÝa	Downloading or printing an official form	61
Total Persons  (16 to 74 years old)	AndalucÝa	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Total Persons  (16 to 74 years old)	AndalucÝa	Online filing of tax returns in person	22
Total Persons  (16 to 74 years old)	AndalucÝa	Performing an interaction related to access to information	52
Total Persons  (16 to 74 years old)	AndalucÝa	Information: Access to stored personal data (pension, employment history, etc.)	43
Total Persons  (16 to 74 years old)	AndalucÝa	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Total Persons  (16 to 74 years old)	AndalucÝa	Information: Access to obtain information (services, loans, tax, etc.)	39
Total Persons  (16 to 74 years old)	AndalucÝa	Performing an interaction related to obtaining documents	36
Total Persons  (16 to 74 years old)	AndalucÝa	Documentation: request an official document or certificate (birth, residence, etc.)	23
Total Persons  (16 to 74 years old)	AndalucÝa	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Total Persons  (16 to 74 years old)	AndalucÝa	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	AndalucÝa	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Arag¾n	Total	956.109
Total Persons  (16 to 74 years old)	Arag¾n	Use of one or more websites or apps of public administration agencies	79
Total Persons  (16 to 74 years old)	Arag¾n	Downloading or printing an official form	65
Total Persons  (16 to 74 years old)	Arag¾n	Arranging an appointment or booking (of an activity, medical care, etc.)	58
Total Persons  (16 to 74 years old)	Arag¾n	Online filing of tax returns in person	26
Total Persons  (16 to 74 years old)	Arag¾n	Performing an interaction related to access to information	52
Total Persons  (16 to 74 years old)	Arag¾n	Information: Access to stored personal data (pension, employment history, etc.)	43
Total Persons  (16 to 74 years old)	Arag¾n	Information: Access to data bases or public records (cadastral records, company information, etc.)	19
Total Persons  (16 to 74 years old)	Arag¾n	Information: Access to obtain information (services, loans, tax, etc.)	37
Total Persons  (16 to 74 years old)	Arag¾n	Performing an interaction related to obtaining documents	34
Total Persons  (16 to 74 years old)	Arag¾n	Documentation: request an official document or certificate (birth, residence, etc.)	22
Total Persons  (16 to 74 years old)	Arag¾n	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	19
Total Persons  (16 to 74 years old)	Arag¾n	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	4
Total Persons  (16 to 74 years old)	Arag¾n	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Asturias, Principado de	Total	752.700
Total Persons  (16 to 74 years old)	Asturias, Principado de	Use of one or more websites or apps of public administration agencies	77
Total Persons  (16 to 74 years old)	Asturias, Principado de	Downloading or printing an official form	64
Total Persons  (16 to 74 years old)	Asturias, Principado de	Arranging an appointment or booking (of an activity, medical care, etc.)	41
Total Persons  (16 to 74 years old)	Asturias, Principado de	Online filing of tax returns in person	24
Total Persons  (16 to 74 years old)	Asturias, Principado de	Performing an interaction related to access to information	50
Total Persons  (16 to 74 years old)	Asturias, Principado de	Information: Access to stored personal data (pension, employment history, etc.)	36
Total Persons  (16 to 74 years old)	Asturias, Principado de	Information: Access to data bases or public records (cadastral records, company information, etc.)	18
Total Persons  (16 to 74 years old)	Asturias, Principado de	Information: Access to obtain information (services, loans, tax, etc.)	37
Total Persons  (16 to 74 years old)	Asturias, Principado de	Performing an interaction related to obtaining documents	27
Total Persons  (16 to 74 years old)	Asturias, Principado de	Documentation: request an official document or certificate (birth, residence, etc.)	18
Total Persons  (16 to 74 years old)	Asturias, Principado de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	15
Total Persons  (16 to 74 years old)	Asturias, Principado de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	4
Total Persons  (16 to 74 years old)	Asturias, Principado de	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Balears, Illes	Total	944.040
Total Persons  (16 to 74 years old)	Balears, Illes	Use of one or more websites or apps of public administration agencies	80
Total Persons  (16 to 74 years old)	Balears, Illes	Downloading or printing an official form	63
Total Persons  (16 to 74 years old)	Balears, Illes	Arranging an appointment or booking (of an activity, medical care, etc.)	49
Total Persons  (16 to 74 years old)	Balears, Illes	Online filing of tax returns in person	19
Total Persons  (16 to 74 years old)	Balears, Illes	Performing an interaction related to access to information	56
Total Persons  (16 to 74 years old)	Balears, Illes	Information: Access to stored personal data (pension, employment history, etc.)	42
Total Persons  (16 to 74 years old)	Balears, Illes	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Total Persons  (16 to 74 years old)	Balears, Illes	Information: Access to obtain information (services, loans, tax, etc.)	40
Total Persons  (16 to 74 years old)	Balears, Illes	Performing an interaction related to obtaining documents	40
Total Persons  (16 to 74 years old)	Balears, Illes	Documentation: request an official document or certificate (birth, residence, etc.)	30
Total Persons  (16 to 74 years old)	Balears, Illes	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Total Persons  (16 to 74 years old)	Balears, Illes	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Balears, Illes	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Canarias	Total	1.778.183
Total Persons  (16 to 74 years old)	Canarias	Use of one or more websites or apps of public administration agencies	81
Total Persons  (16 to 74 years old)	Canarias	Downloading or printing an official form	67
Total Persons  (16 to 74 years old)	Canarias	Arranging an appointment or booking (of an activity, medical care, etc.)	53
Total Persons  (16 to 74 years old)	Canarias	Online filing of tax returns in person	22
Total Persons  (16 to 74 years old)	Canarias	Performing an interaction related to access to information	57
Total Persons  (16 to 74 years old)	Canarias	Information: Access to stored personal data (pension, employment history, etc.)	45
Total Persons  (16 to 74 years old)	Canarias	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Total Persons  (16 to 74 years old)	Canarias	Information: Access to obtain information (services, loans, tax, etc.)	41
Total Persons  (16 to 74 years old)	Canarias	Performing an interaction related to obtaining documents	40
Total Persons  (16 to 74 years old)	Canarias	Documentation: request an official document or certificate (birth, residence, etc.)	26
Total Persons  (16 to 74 years old)	Canarias	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	24
Total Persons  (16 to 74 years old)	Canarias	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Canarias	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Cantabria	Total	438.965
Total Persons  (16 to 74 years old)	Cantabria	Use of one or more websites or apps of public administration agencies	77
Total Persons  (16 to 74 years old)	Cantabria	Downloading or printing an official form	62
Total Persons  (16 to 74 years old)	Cantabria	Arranging an appointment or booking (of an activity, medical care, etc.)	42
Total Persons  (16 to 74 years old)	Cantabria	Online filing of tax returns in person	24
Total Persons  (16 to 74 years old)	Cantabria	Performing an interaction related to access to information	50
Total Persons  (16 to 74 years old)	Cantabria	Information: Access to stored personal data (pension, employment history, etc.)	36
Total Persons  (16 to 74 years old)	Cantabria	Information: Access to data bases or public records (cadastral records, company information, etc.)	18
Total Persons  (16 to 74 years old)	Cantabria	Information: Access to obtain information (services, loans, tax, etc.)	38
Total Persons  (16 to 74 years old)	Cantabria	Performing an interaction related to obtaining documents	29
Total Persons  (16 to 74 years old)	Cantabria	Documentation: request an official document or certificate (birth, residence, etc.)	20
Total Persons  (16 to 74 years old)	Cantabria	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	16
Total Persons  (16 to 74 years old)	Cantabria	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	2
Total Persons  (16 to 74 years old)	Cantabria	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Castilla y Le¾n	Total	1.729.994
Total Persons  (16 to 74 years old)	Castilla y Le¾n	Use of one or more websites or apps of public administration agencies	78
Total Persons  (16 to 74 years old)	Castilla y Le¾n	Downloading or printing an official form	58
Total Persons  (16 to 74 years old)	Castilla y Le¾n	Arranging an appointment or booking (of an activity, medical care, etc.)	49
Total Persons  (16 to 74 years old)	Castilla y Le¾n	Online filing of tax returns in person	21
Total Persons  (16 to 74 years old)	Castilla y Le¾n	Performing an interaction related to access to information	51
Total Persons  (16 to 74 years old)	Castilla y Le¾n	Information: Access to stored personal data (pension, employment history, etc.)	38
Total Persons  (16 to 74 years old)	Castilla y Le¾n	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Total Persons  (16 to 74 years old)	Castilla y Le¾n	Information: Access to obtain information (services, loans, tax, etc.)	37
Total Persons  (16 to 74 years old)	Castilla y Le¾n	Performing an interaction related to obtaining documents	27
Total Persons  (16 to 74 years old)	Castilla y Le¾n	Documentation: request an official document or certificate (birth, residence, etc.)	14
Total Persons  (16 to 74 years old)	Castilla y Le¾n	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	18
Total Persons  (16 to 74 years old)	Castilla y Le¾n	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Castilla y Le¾n	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Total	1.524.173
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Use of one or more websites or apps of public administration agencies	76
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Downloading or printing an official form	52
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Arranging an appointment or booking (of an activity, medical care, etc.)	50
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Online filing of tax returns in person	23
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Performing an interaction related to access to information	50
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Information: Access to stored personal data (pension, employment history, etc.)	40
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Information: Access to obtain information (services, loans, tax, etc.)	36
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Performing an interaction related to obtaining documents	35
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Documentation: request an official document or certificate (birth, residence, etc.)	22
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Castilla-La Mancha	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Catalu±a	Total	5.680.318
Total Persons  (16 to 74 years old)	Catalu±a	Use of one or more websites or apps of public administration agencies	83
Total Persons  (16 to 74 years old)	Catalu±a	Downloading or printing an official form	70
Total Persons  (16 to 74 years old)	Catalu±a	Arranging an appointment or booking (of an activity, medical care, etc.)	55
Total Persons  (16 to 74 years old)	Catalu±a	Online filing of tax returns in person	29
Total Persons  (16 to 74 years old)	Catalu±a	Performing an interaction related to access to information	64
Total Persons  (16 to 74 years old)	Catalu±a	Information: Access to stored personal data (pension, employment history, etc.)	52
Total Persons  (16 to 74 years old)	Catalu±a	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Total Persons  (16 to 74 years old)	Catalu±a	Information: Access to obtain information (services, loans, tax, etc.)	45
Total Persons  (16 to 74 years old)	Catalu±a	Performing an interaction related to obtaining documents	38
Total Persons  (16 to 74 years old)	Catalu±a	Documentation: request an official document or certificate (birth, residence, etc.)	25
Total Persons  (16 to 74 years old)	Catalu±a	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Total Persons  (16 to 74 years old)	Catalu±a	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Catalu±a	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Total	3.810.712
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Use of one or more websites or apps of public administration agencies	81
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Downloading or printing an official form	68
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Online filing of tax returns in person	25
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Performing an interaction related to access to information	57
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Information: Access to stored personal data (pension, employment history, etc.)	43
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Information: Access to obtain information (services, loans, tax, etc.)	44
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Performing an interaction related to obtaining documents	38
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Documentation: request an official document or certificate (birth, residence, etc.)	27
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Comunitat Valenciana	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Extremadura	Total	783.592
Total Persons  (16 to 74 years old)	Extremadura	Use of one or more websites or apps of public administration agencies	70
Total Persons  (16 to 74 years old)	Extremadura	Downloading or printing an official form	49
Total Persons  (16 to 74 years old)	Extremadura	Arranging an appointment or booking (of an activity, medical care, etc.)	47
Total Persons  (16 to 74 years old)	Extremadura	Online filing of tax returns in person	22
Total Persons  (16 to 74 years old)	Extremadura	Performing an interaction related to access to information	49
Total Persons  (16 to 74 years old)	Extremadura	Information: Access to stored personal data (pension, employment history, etc.)	39
Total Persons  (16 to 74 years old)	Extremadura	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Total Persons  (16 to 74 years old)	Extremadura	Information: Access to obtain information (services, loans, tax, etc.)	34
Total Persons  (16 to 74 years old)	Extremadura	Performing an interaction related to obtaining documents	31
Total Persons  (16 to 74 years old)	Extremadura	Documentation: request an official document or certificate (birth, residence, etc.)	19
Total Persons  (16 to 74 years old)	Extremadura	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	19
Total Persons  (16 to 74 years old)	Extremadura	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Extremadura	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Galicia	Total	1.977.908
Total Persons  (16 to 74 years old)	Galicia	Use of one or more websites or apps of public administration agencies	77
Total Persons  (16 to 74 years old)	Galicia	Downloading or printing an official form	63
Total Persons  (16 to 74 years old)	Galicia	Arranging an appointment or booking (of an activity, medical care, etc.)	55
Total Persons  (16 to 74 years old)	Galicia	Online filing of tax returns in person	20
Total Persons  (16 to 74 years old)	Galicia	Performing an interaction related to access to information	54
Total Persons  (16 to 74 years old)	Galicia	Information: Access to stored personal data (pension, employment history, etc.)	43
Total Persons  (16 to 74 years old)	Galicia	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Total Persons  (16 to 74 years old)	Galicia	Information: Access to obtain information (services, loans, tax, etc.)	37
Total Persons  (16 to 74 years old)	Galicia	Performing an interaction related to obtaining documents	31
Total Persons  (16 to 74 years old)	Galicia	Documentation: request an official document or certificate (birth, residence, etc.)	19
Total Persons  (16 to 74 years old)	Galicia	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	17
Total Persons  (16 to 74 years old)	Galicia	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Galicia	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Total	5.082.634
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Use of one or more websites or apps of public administration agencies	83
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Downloading or printing an official form	63
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Arranging an appointment or booking (of an activity, medical care, etc.)	60
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Online filing of tax returns in person	37
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Performing an interaction related to access to information	62
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Information: Access to stored personal data (pension, employment history, etc.)	51
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Information: Access to obtain information (services, loans, tax, etc.)	47
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Performing an interaction related to obtaining documents	42
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Documentation: request an official document or certificate (birth, residence, etc.)	27
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	24
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	9
Total Persons  (16 to 74 years old)	Madrid, Comunidad de	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Murcia, Regi¾n de	Total	1.138.229
Total Persons  (16 to 74 years old)	Murcia, Regi¾n de	Use of one or more websites or apps of public administration agencies	75
Total Persons  (16 to 74 years old)	Murcia, Regi¾n de	Downloading or printing an official form	55
Total Persons  (16 to 74 years old)	Murcia, Regi¾n de	Arranging an appointment or booking (of an activity, medical care, etc.)	55
Total Persons  (16 to 74 years old)	Murcia, Regi¾n de	Online filing of tax returns in person	19
Total Persons  (16 to 74 years old)	Murcia, Regi¾n de	Performing an interaction related to access to information	51
Total Persons  (16 to 74 years old)	Murcia, Regi¾n de	Information: Access to stored personal data (pension, employment history, etc.)	39
Total Persons  (16 to 74 years old)	Murcia, Regi¾n de	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Total Persons  (16 to 74 years old)	Murcia, Regi¾n de	Information: Access to obtain information (services, loans, tax, etc.)	37
Total Persons  (16 to 74 years old)	Murcia, Regi¾n de	Performing an interaction related to obtaining documents	38
Total Persons  (16 to 74 years old)	Murcia, Regi¾n de	Documentation: request an official document or certificate (birth, residence, etc.)	27
Total Persons  (16 to 74 years old)	Murcia, Regi¾n de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Total Persons  (16 to 74 years old)	Murcia, Regi¾n de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Murcia, Regi¾n de	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Total	483.774
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Use of one or more websites or apps of public administration agencies	84
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Downloading or printing an official form	67
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Online filing of tax returns in person	23
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Performing an interaction related to access to information	61
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Information: Access to stored personal data (pension, employment history, etc.)	47
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Information: Access to obtain information (services, loans, tax, etc.)	42
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Performing an interaction related to obtaining documents	34
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Documentation: request an official document or certificate (birth, residence, etc.)	26
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Total Persons  (16 to 74 years old)	Navarra, Comunidad Foral de	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	PaÝs Vasco	Total	1.597.629
Total Persons  (16 to 74 years old)	PaÝs Vasco	Use of one or more websites or apps of public administration agencies	81
Total Persons  (16 to 74 years old)	PaÝs Vasco	Downloading or printing an official form	67
Total Persons  (16 to 74 years old)	PaÝs Vasco	Arranging an appointment or booking (of an activity, medical care, etc.)	60
Total Persons  (16 to 74 years old)	PaÝs Vasco	Online filing of tax returns in person	28
Total Persons  (16 to 74 years old)	PaÝs Vasco	Performing an interaction related to access to information	54
Total Persons  (16 to 74 years old)	PaÝs Vasco	Information: Access to stored personal data (pension, employment history, etc.)	40
Total Persons  (16 to 74 years old)	PaÝs Vasco	Information: Access to data bases or public records (cadastral records, company information, etc.)	18
Total Persons  (16 to 74 years old)	PaÝs Vasco	Information: Access to obtain information (services, loans, tax, etc.)	39
Total Persons  (16 to 74 years old)	PaÝs Vasco	Performing an interaction related to obtaining documents	32
Total Persons  (16 to 74 years old)	PaÝs Vasco	Documentation: request an official document or certificate (birth, residence, etc.)	24
Total Persons  (16 to 74 years old)	PaÝs Vasco	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	16
Total Persons  (16 to 74 years old)	PaÝs Vasco	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	PaÝs Vasco	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Rioja, La	Total	232.393
Total Persons  (16 to 74 years old)	Rioja, La	Use of one or more websites or apps of public administration agencies	81
Total Persons  (16 to 74 years old)	Rioja, La	Downloading or printing an official form	64
Total Persons  (16 to 74 years old)	Rioja, La	Arranging an appointment or booking (of an activity, medical care, etc.)	59
Total Persons  (16 to 74 years old)	Rioja, La	Online filing of tax returns in person	26
Total Persons  (16 to 74 years old)	Rioja, La	Performing an interaction related to access to information	55
Total Persons  (16 to 74 years old)	Rioja, La	Information: Access to stored personal data (pension, employment history, etc.)	44
Total Persons  (16 to 74 years old)	Rioja, La	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Total Persons  (16 to 74 years old)	Rioja, La	Information: Access to obtain information (services, loans, tax, etc.)	38
Total Persons  (16 to 74 years old)	Rioja, La	Performing an interaction related to obtaining documents	34
Total Persons  (16 to 74 years old)	Rioja, La	Documentation: request an official document or certificate (birth, residence, etc.)	23
Total Persons  (16 to 74 years old)	Rioja, La	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Total Persons  (16 to 74 years old)	Rioja, La	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Rioja, La	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Ceuta	Total	57.887
Total Persons  (16 to 74 years old)	Ceuta	Use of one or more websites or apps of public administration agencies	86
Total Persons  (16 to 74 years old)	Ceuta	Downloading or printing an official form	52
Total Persons  (16 to 74 years old)	Ceuta	Arranging an appointment or booking (of an activity, medical care, etc.)	61
Total Persons  (16 to 74 years old)	Ceuta	Online filing of tax returns in person	18
Total Persons  (16 to 74 years old)	Ceuta	Performing an interaction related to access to information	62
Total Persons  (16 to 74 years old)	Ceuta	Information: Access to stored personal data (pension, employment history, etc.)	56
Total Persons  (16 to 74 years old)	Ceuta	Information: Access to data bases or public records (cadastral records, company information, etc.)	19
Total Persons  (16 to 74 years old)	Ceuta	Information: Access to obtain information (services, loans, tax, etc.)	44
Total Persons  (16 to 74 years old)	Ceuta	Performing an interaction related to obtaining documents	59
Total Persons  (16 to 74 years old)	Ceuta	Documentation: request an official document or certificate (birth, residence, etc.)	57
Total Persons  (16 to 74 years old)	Ceuta	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Total Persons  (16 to 74 years old)	Ceuta	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Ceuta	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Melilla	Total	61.208
Total Persons  (16 to 74 years old)	Melilla	Use of one or more websites or apps of public administration agencies	92
Total Persons  (16 to 74 years old)	Melilla	Downloading or printing an official form	83
Total Persons  (16 to 74 years old)	Melilla	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Total Persons  (16 to 74 years old)	Melilla	Online filing of tax returns in person	13
Total Persons  (16 to 74 years old)	Melilla	Performing an interaction related to access to information	66
Total Persons  (16 to 74 years old)	Melilla	Information: Access to stored personal data (pension, employment history, etc.)	37
Total Persons  (16 to 74 years old)	Melilla	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Total Persons  (16 to 74 years old)	Melilla	Information: Access to obtain information (services, loans, tax, etc.)	53
Total Persons  (16 to 74 years old)	Melilla	Performing an interaction related to obtaining documents	52
Total Persons  (16 to 74 years old)	Melilla	Documentation: request an official document or certificate (birth, residence, etc.)	38
Total Persons  (16 to 74 years old)	Melilla	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	30
Total Persons  (16 to 74 years old)	Melilla	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	15
Total Persons  (16 to 74 years old)	Melilla	Average of types of contact with public administration agencies	4
Internet users in the last 12 months	National Total	Total	33.632.763
Internet users in the last 12 months	National Total	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 12 months	National Total	Downloading or printing an official form	67
Internet users in the last 12 months	National Total	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 12 months	National Total	Online filing of tax returns in person	27
Internet users in the last 12 months	National Total	Performing an interaction related to access to information	59
Internet users in the last 12 months	National Total	Information: Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 12 months	National Total	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 12 months	National Total	Information: Access to obtain information (services, loans, tax, etc.)	43
Internet users in the last 12 months	National Total	Performing an interaction related to obtaining documents	38
Internet users in the last 12 months	National Total	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 12 months	National Total	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Internet users in the last 12 months	National Total	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	National Total	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	AndalucÝa	Total	5.996.999
Internet users in the last 12 months	AndalucÝa	Use of one or more websites or apps of public administration agencies	83
Internet users in the last 12 months	AndalucÝa	Downloading or printing an official form	65
Internet users in the last 12 months	AndalucÝa	Arranging an appointment or booking (of an activity, medical care, etc.)	58
Internet users in the last 12 months	AndalucÝa	Online filing of tax returns in person	24
Internet users in the last 12 months	AndalucÝa	Performing an interaction related to access to information	55
Internet users in the last 12 months	AndalucÝa	Information: Access to stored personal data (pension, employment history, etc.)	46
Internet users in the last 12 months	AndalucÝa	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months	AndalucÝa	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 12 months	AndalucÝa	Performing an interaction related to obtaining documents	39
Internet users in the last 12 months	AndalucÝa	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 12 months	AndalucÝa	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	24
Internet users in the last 12 months	AndalucÝa	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months	AndalucÝa	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Arag¾n	Total	907.302
Internet users in the last 12 months	Arag¾n	Use of one or more websites or apps of public administration agencies	83
Internet users in the last 12 months	Arag¾n	Downloading or printing an official form	69
Internet users in the last 12 months	Arag¾n	Arranging an appointment or booking (of an activity, medical care, etc.)	61
Internet users in the last 12 months	Arag¾n	Online filing of tax returns in person	28
Internet users in the last 12 months	Arag¾n	Performing an interaction related to access to information	55
Internet users in the last 12 months	Arag¾n	Information: Access to stored personal data (pension, employment history, etc.)	46
Internet users in the last 12 months	Arag¾n	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Internet users in the last 12 months	Arag¾n	Information: Access to obtain information (services, loans, tax, etc.)	39
Internet users in the last 12 months	Arag¾n	Performing an interaction related to obtaining documents	36
Internet users in the last 12 months	Arag¾n	Documentation: request an official document or certificate (birth, residence, etc.)	24
Internet users in the last 12 months	Arag¾n	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Internet users in the last 12 months	Arag¾n	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	4
Internet users in the last 12 months	Arag¾n	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Asturias, Principado de	Total	702.645
Internet users in the last 12 months	Asturias, Principado de	Use of one or more websites or apps of public administration agencies	83
Internet users in the last 12 months	Asturias, Principado de	Downloading or printing an official form	68
Internet users in the last 12 months	Asturias, Principado de	Arranging an appointment or booking (of an activity, medical care, etc.)	44
Internet users in the last 12 months	Asturias, Principado de	Online filing of tax returns in person	26
Internet users in the last 12 months	Asturias, Principado de	Performing an interaction related to access to information	54
Internet users in the last 12 months	Asturias, Principado de	Information: Access to stored personal data (pension, employment history, etc.)	38
Internet users in the last 12 months	Asturias, Principado de	Information: Access to data bases or public records (cadastral records, company information, etc.)	19
Internet users in the last 12 months	Asturias, Principado de	Information: Access to obtain information (services, loans, tax, etc.)	40
Internet users in the last 12 months	Asturias, Principado de	Performing an interaction related to obtaining documents	29
Internet users in the last 12 months	Asturias, Principado de	Documentation: request an official document or certificate (birth, residence, etc.)	19
Internet users in the last 12 months	Asturias, Principado de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	16
Internet users in the last 12 months	Asturias, Principado de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	4
Internet users in the last 12 months	Asturias, Principado de	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Balears, Illes	Total	916.231
Internet users in the last 12 months	Balears, Illes	Use of one or more websites or apps of public administration agencies	82
Internet users in the last 12 months	Balears, Illes	Downloading or printing an official form	65
Internet users in the last 12 months	Balears, Illes	Arranging an appointment or booking (of an activity, medical care, etc.)	50
Internet users in the last 12 months	Balears, Illes	Online filing of tax returns in person	20
Internet users in the last 12 months	Balears, Illes	Performing an interaction related to access to information	57
Internet users in the last 12 months	Balears, Illes	Information: Access to stored personal data (pension, employment history, etc.)	43
Internet users in the last 12 months	Balears, Illes	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months	Balears, Illes	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 12 months	Balears, Illes	Performing an interaction related to obtaining documents	41
Internet users in the last 12 months	Balears, Illes	Documentation: request an official document or certificate (birth, residence, etc.)	31
Internet users in the last 12 months	Balears, Illes	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 12 months	Balears, Illes	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Balears, Illes	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Canarias	Total	1.678.207
Internet users in the last 12 months	Canarias	Use of one or more websites or apps of public administration agencies	86
Internet users in the last 12 months	Canarias	Downloading or printing an official form	70
Internet users in the last 12 months	Canarias	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 12 months	Canarias	Online filing of tax returns in person	23
Internet users in the last 12 months	Canarias	Performing an interaction related to access to information	60
Internet users in the last 12 months	Canarias	Information: Access to stored personal data (pension, employment history, etc.)	48
Internet users in the last 12 months	Canarias	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months	Canarias	Information: Access to obtain information (services, loans, tax, etc.)	43
Internet users in the last 12 months	Canarias	Performing an interaction related to obtaining documents	42
Internet users in the last 12 months	Canarias	Documentation: request an official document or certificate (birth, residence, etc.)	28
Internet users in the last 12 months	Canarias	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 12 months	Canarias	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Canarias	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Cantabria	Total	407.310
Internet users in the last 12 months	Cantabria	Use of one or more websites or apps of public administration agencies	83
Internet users in the last 12 months	Cantabria	Downloading or printing an official form	67
Internet users in the last 12 months	Cantabria	Arranging an appointment or booking (of an activity, medical care, etc.)	45
Internet users in the last 12 months	Cantabria	Online filing of tax returns in person	26
Internet users in the last 12 months	Cantabria	Performing an interaction related to access to information	54
Internet users in the last 12 months	Cantabria	Information: Access to stored personal data (pension, employment history, etc.)	39
Internet users in the last 12 months	Cantabria	Information: Access to data bases or public records (cadastral records, company information, etc.)	19
Internet users in the last 12 months	Cantabria	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 12 months	Cantabria	Performing an interaction related to obtaining documents	31
Internet users in the last 12 months	Cantabria	Documentation: request an official document or certificate (birth, residence, etc.)	22
Internet users in the last 12 months	Cantabria	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	17
Internet users in the last 12 months	Cantabria	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	2
Internet users in the last 12 months	Cantabria	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Castilla y Le¾n	Total	1.614.485
Internet users in the last 12 months	Castilla y Le¾n	Use of one or more websites or apps of public administration agencies	83
Internet users in the last 12 months	Castilla y Le¾n	Downloading or printing an official form	62
Internet users in the last 12 months	Castilla y Le¾n	Arranging an appointment or booking (of an activity, medical care, etc.)	52
Internet users in the last 12 months	Castilla y Le¾n	Online filing of tax returns in person	23
Internet users in the last 12 months	Castilla y Le¾n	Performing an interaction related to access to information	54
Internet users in the last 12 months	Castilla y Le¾n	Information: Access to stored personal data (pension, employment history, etc.)	40
Internet users in the last 12 months	Castilla y Le¾n	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months	Castilla y Le¾n	Information: Access to obtain information (services, loans, tax, etc.)	39
Internet users in the last 12 months	Castilla y Le¾n	Performing an interaction related to obtaining documents	29
Internet users in the last 12 months	Castilla y Le¾n	Documentation: request an official document or certificate (birth, residence, etc.)	15
Internet users in the last 12 months	Castilla y Le¾n	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Internet users in the last 12 months	Castilla y Le¾n	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months	Castilla y Le¾n	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Castilla-La Mancha	Total	1.415.822
Internet users in the last 12 months	Castilla-La Mancha	Use of one or more websites or apps of public administration agencies	81
Internet users in the last 12 months	Castilla-La Mancha	Downloading or printing an official form	56
Internet users in the last 12 months	Castilla-La Mancha	Arranging an appointment or booking (of an activity, medical care, etc.)	53
Internet users in the last 12 months	Castilla-La Mancha	Online filing of tax returns in person	24
Internet users in the last 12 months	Castilla-La Mancha	Performing an interaction related to access to information	54
Internet users in the last 12 months	Castilla-La Mancha	Information: Access to stored personal data (pension, employment history, etc.)	44
Internet users in the last 12 months	Castilla-La Mancha	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 12 months	Castilla-La Mancha	Information: Access to obtain information (services, loans, tax, etc.)	38
Internet users in the last 12 months	Castilla-La Mancha	Performing an interaction related to obtaining documents	37
Internet users in the last 12 months	Castilla-La Mancha	Documentation: request an official document or certificate (birth, residence, etc.)	24
Internet users in the last 12 months	Castilla-La Mancha	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Internet users in the last 12 months	Castilla-La Mancha	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Castilla-La Mancha	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Catalu±a	Total	5.469.219
Internet users in the last 12 months	Catalu±a	Use of one or more websites or apps of public administration agencies	86
Internet users in the last 12 months	Catalu±a	Downloading or printing an official form	73
Internet users in the last 12 months	Catalu±a	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 12 months	Catalu±a	Online filing of tax returns in person	30
Internet users in the last 12 months	Catalu±a	Performing an interaction related to access to information	66
Internet users in the last 12 months	Catalu±a	Information: Access to stored personal data (pension, employment history, etc.)	54
Internet users in the last 12 months	Catalu±a	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 12 months	Catalu±a	Information: Access to obtain information (services, loans, tax, etc.)	47
Internet users in the last 12 months	Catalu±a	Performing an interaction related to obtaining documents	39
Internet users in the last 12 months	Catalu±a	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 12 months	Catalu±a	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Internet users in the last 12 months	Catalu±a	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Catalu±a	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Comunitat Valenciana	Total	3.643.250
Internet users in the last 12 months	Comunitat Valenciana	Use of one or more websites or apps of public administration agencies	85
Internet users in the last 12 months	Comunitat Valenciana	Downloading or printing an official form	71
Internet users in the last 12 months	Comunitat Valenciana	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 12 months	Comunitat Valenciana	Online filing of tax returns in person	27
Internet users in the last 12 months	Comunitat Valenciana	Performing an interaction related to access to information	60
Internet users in the last 12 months	Comunitat Valenciana	Information: Access to stored personal data (pension, employment history, etc.)	45
Internet users in the last 12 months	Comunitat Valenciana	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 12 months	Comunitat Valenciana	Information: Access to obtain information (services, loans, tax, etc.)	46
Internet users in the last 12 months	Comunitat Valenciana	Performing an interaction related to obtaining documents	39
Internet users in the last 12 months	Comunitat Valenciana	Documentation: request an official document or certificate (birth, residence, etc.)	29
Internet users in the last 12 months	Comunitat Valenciana	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 12 months	Comunitat Valenciana	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Comunitat Valenciana	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Extremadura	Total	720.793
Internet users in the last 12 months	Extremadura	Use of one or more websites or apps of public administration agencies	76
Internet users in the last 12 months	Extremadura	Downloading or printing an official form	53
Internet users in the last 12 months	Extremadura	Arranging an appointment or booking (of an activity, medical care, etc.)	51
Internet users in the last 12 months	Extremadura	Online filing of tax returns in person	24
Internet users in the last 12 months	Extremadura	Performing an interaction related to access to information	53
Internet users in the last 12 months	Extremadura	Information: Access to stored personal data (pension, employment history, etc.)	42
Internet users in the last 12 months	Extremadura	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months	Extremadura	Information: Access to obtain information (services, loans, tax, etc.)	37
Internet users in the last 12 months	Extremadura	Performing an interaction related to obtaining documents	34
Internet users in the last 12 months	Extremadura	Documentation: request an official document or certificate (birth, residence, etc.)	20
Internet users in the last 12 months	Extremadura	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Internet users in the last 12 months	Extremadura	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months	Extremadura	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Galicia	Total	1.817.176
Internet users in the last 12 months	Galicia	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 12 months	Galicia	Downloading or printing an official form	69
Internet users in the last 12 months	Galicia	Arranging an appointment or booking (of an activity, medical care, etc.)	59
Internet users in the last 12 months	Galicia	Online filing of tax returns in person	22
Internet users in the last 12 months	Galicia	Performing an interaction related to access to information	58
Internet users in the last 12 months	Galicia	Information: Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 12 months	Galicia	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 12 months	Galicia	Information: Access to obtain information (services, loans, tax, etc.)	40
Internet users in the last 12 months	Galicia	Performing an interaction related to obtaining documents	34
Internet users in the last 12 months	Galicia	Documentation: request an official document or certificate (birth, residence, etc.)	21
Internet users in the last 12 months	Galicia	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	19
Internet users in the last 12 months	Galicia	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Galicia	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Madrid, Comunidad de	Total	4.939.273
Internet users in the last 12 months	Madrid, Comunidad de	Use of one or more websites or apps of public administration agencies	85
Internet users in the last 12 months	Madrid, Comunidad de	Downloading or printing an official form	65
Internet users in the last 12 months	Madrid, Comunidad de	Arranging an appointment or booking (of an activity, medical care, etc.)	61
Internet users in the last 12 months	Madrid, Comunidad de	Online filing of tax returns in person	38
Internet users in the last 12 months	Madrid, Comunidad de	Performing an interaction related to access to information	64
Internet users in the last 12 months	Madrid, Comunidad de	Information: Access to stored personal data (pension, employment history, etc.)	52
Internet users in the last 12 months	Madrid, Comunidad de	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 12 months	Madrid, Comunidad de	Information: Access to obtain information (services, loans, tax, etc.)	49
Internet users in the last 12 months	Madrid, Comunidad de	Performing an interaction related to obtaining documents	43
Internet users in the last 12 months	Madrid, Comunidad de	Documentation: request an official document or certificate (birth, residence, etc.)	28
Internet users in the last 12 months	Madrid, Comunidad de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 12 months	Madrid, Comunidad de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	9
Internet users in the last 12 months	Madrid, Comunidad de	Average of types of contact with public administration agencies	4
Internet users in the last 12 months	Murcia, Regi¾n de	Total	1.076.399
Internet users in the last 12 months	Murcia, Regi¾n de	Use of one or more websites or apps of public administration agencies	79
Internet users in the last 12 months	Murcia, Regi¾n de	Downloading or printing an official form	58
Internet users in the last 12 months	Murcia, Regi¾n de	Arranging an appointment or booking (of an activity, medical care, etc.)	58
Internet users in the last 12 months	Murcia, Regi¾n de	Online filing of tax returns in person	20
Internet users in the last 12 months	Murcia, Regi¾n de	Performing an interaction related to access to information	54
Internet users in the last 12 months	Murcia, Regi¾n de	Information: Access to stored personal data (pension, employment history, etc.)	41
Internet users in the last 12 months	Murcia, Regi¾n de	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 12 months	Murcia, Regi¾n de	Information: Access to obtain information (services, loans, tax, etc.)	40
Internet users in the last 12 months	Murcia, Regi¾n de	Performing an interaction related to obtaining documents	40
Internet users in the last 12 months	Murcia, Regi¾n de	Documentation: request an official document or certificate (birth, residence, etc.)	28
Internet users in the last 12 months	Murcia, Regi¾n de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 12 months	Murcia, Regi¾n de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Murcia, Regi¾n de	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Navarra, Comunidad Foral de	Total	462.648
Internet users in the last 12 months	Navarra, Comunidad Foral de	Use of one or more websites or apps of public administration agencies	88
Internet users in the last 12 months	Navarra, Comunidad Foral de	Downloading or printing an official form	70
Internet users in the last 12 months	Navarra, Comunidad Foral de	Arranging an appointment or booking (of an activity, medical care, etc.)	56
Internet users in the last 12 months	Navarra, Comunidad Foral de	Online filing of tax returns in person	24
Internet users in the last 12 months	Navarra, Comunidad Foral de	Performing an interaction related to access to information	64
Internet users in the last 12 months	Navarra, Comunidad Foral de	Information: Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 12 months	Navarra, Comunidad Foral de	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 12 months	Navarra, Comunidad Foral de	Information: Access to obtain information (services, loans, tax, etc.)	43
Internet users in the last 12 months	Navarra, Comunidad Foral de	Performing an interaction related to obtaining documents	36
Internet users in the last 12 months	Navarra, Comunidad Foral de	Documentation: request an official document or certificate (birth, residence, etc.)	27
Internet users in the last 12 months	Navarra, Comunidad Foral de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Internet users in the last 12 months	Navarra, Comunidad Foral de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months	Navarra, Comunidad Foral de	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	PaÝs Vasco	Total	1.529.599
Internet users in the last 12 months	PaÝs Vasco	Use of one or more websites or apps of public administration agencies	85
Internet users in the last 12 months	PaÝs Vasco	Downloading or printing an official form	70
Internet users in the last 12 months	PaÝs Vasco	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 12 months	PaÝs Vasco	Online filing of tax returns in person	29
Internet users in the last 12 months	PaÝs Vasco	Performing an interaction related to access to information	56
Internet users in the last 12 months	PaÝs Vasco	Information: Access to stored personal data (pension, employment history, etc.)	42
Internet users in the last 12 months	PaÝs Vasco	Information: Access to data bases or public records (cadastral records, company information, etc.)	19
Internet users in the last 12 months	PaÝs Vasco	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 12 months	PaÝs Vasco	Performing an interaction related to obtaining documents	33
Internet users in the last 12 months	PaÝs Vasco	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 12 months	PaÝs Vasco	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	17
Internet users in the last 12 months	PaÝs Vasco	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	PaÝs Vasco	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Rioja, La	Total	219.048
Internet users in the last 12 months	Rioja, La	Use of one or more websites or apps of public administration agencies	86
Internet users in the last 12 months	Rioja, La	Downloading or printing an official form	67
Internet users in the last 12 months	Rioja, La	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 12 months	Rioja, La	Online filing of tax returns in person	28
Internet users in the last 12 months	Rioja, La	Performing an interaction related to access to information	58
Internet users in the last 12 months	Rioja, La	Information: Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 12 months	Rioja, La	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 12 months	Rioja, La	Information: Access to obtain information (services, loans, tax, etc.)	40
Internet users in the last 12 months	Rioja, La	Performing an interaction related to obtaining documents	36
Internet users in the last 12 months	Rioja, La	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 12 months	Rioja, La	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Internet users in the last 12 months	Rioja, La	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months	Rioja, La	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Ceuta	Total	55.768
Internet users in the last 12 months	Ceuta	Use of one or more websites or apps of public administration agencies	89
Internet users in the last 12 months	Ceuta	Downloading or printing an official form	54
Internet users in the last 12 months	Ceuta	Arranging an appointment or booking (of an activity, medical care, etc.)	64
Internet users in the last 12 months	Ceuta	Online filing of tax returns in person	19
Internet users in the last 12 months	Ceuta	Performing an interaction related to access to information	65
Internet users in the last 12 months	Ceuta	Information: Access to stored personal data (pension, employment history, etc.)	58
Internet users in the last 12 months	Ceuta	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Internet users in the last 12 months	Ceuta	Information: Access to obtain information (services, loans, tax, etc.)	45
Internet users in the last 12 months	Ceuta	Performing an interaction related to obtaining documents	61
Internet users in the last 12 months	Ceuta	Documentation: request an official document or certificate (birth, residence, etc.)	59
Internet users in the last 12 months	Ceuta	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	24
Internet users in the last 12 months	Ceuta	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months	Ceuta	Average of types of contact with public administration agencies	4
Internet users in the last 12 months	Melilla	Total	60.588
Internet users in the last 12 months	Melilla	Use of one or more websites or apps of public administration agencies	93
Internet users in the last 12 months	Melilla	Downloading or printing an official form	84
Internet users in the last 12 months	Melilla	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 12 months	Melilla	Online filing of tax returns in person	13
Internet users in the last 12 months	Melilla	Performing an interaction related to access to information	67
Internet users in the last 12 months	Melilla	Information: Access to stored personal data (pension, employment history, etc.)	38
Internet users in the last 12 months	Melilla	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 12 months	Melilla	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 12 months	Melilla	Performing an interaction related to obtaining documents	53
Internet users in the last 12 months	Melilla	Documentation: request an official document or certificate (birth, residence, etc.)	38
Internet users in the last 12 months	Melilla	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	30
Internet users in the last 12 months	Melilla	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	15
Internet users in the last 12 months	Melilla	Average of types of contact with public administration agencies	4
Internet users in the last 3 months	National Total	Total	33.481.950
Internet users in the last 3 months	National Total	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 3 months	National Total	Downloading or printing an official form	67
Internet users in the last 3 months	National Total	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 3 months	National Total	Online filing of tax returns in person	27
Internet users in the last 3 months	National Total	Performing an interaction related to access to information	59
Internet users in the last 3 months	National Total	Information: Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 3 months	National Total	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 3 months	National Total	Information: Access to obtain information (services, loans, tax, etc.)	44
Internet users in the last 3 months	National Total	Performing an interaction related to obtaining documents	38
Internet users in the last 3 months	National Total	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 3 months	National Total	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 3 months	National Total	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	National Total	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	AndalucÝa	Total	5.966.316
Internet users in the last 3 months	AndalucÝa	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 3 months	AndalucÝa	Downloading or printing an official form	65
Internet users in the last 3 months	AndalucÝa	Arranging an appointment or booking (of an activity, medical care, etc.)	58
Internet users in the last 3 months	AndalucÝa	Online filing of tax returns in person	24
Internet users in the last 3 months	AndalucÝa	Performing an interaction related to access to information	55
Internet users in the last 3 months	AndalucÝa	Information: Access to stored personal data (pension, employment history, etc.)	46
Internet users in the last 3 months	AndalucÝa	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 3 months	AndalucÝa	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 3 months	AndalucÝa	Performing an interaction related to obtaining documents	39
Internet users in the last 3 months	AndalucÝa	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 3 months	AndalucÝa	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	24
Internet users in the last 3 months	AndalucÝa	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months	AndalucÝa	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Arag¾n	Total	904.834
Internet users in the last 3 months	Arag¾n	Use of one or more websites or apps of public administration agencies	83
Internet users in the last 3 months	Arag¾n	Downloading or printing an official form	69
Internet users in the last 3 months	Arag¾n	Arranging an appointment or booking (of an activity, medical care, etc.)	61
Internet users in the last 3 months	Arag¾n	Online filing of tax returns in person	28
Internet users in the last 3 months	Arag¾n	Performing an interaction related to access to information	55
Internet users in the last 3 months	Arag¾n	Information: Access to stored personal data (pension, employment history, etc.)	46
Internet users in the last 3 months	Arag¾n	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Internet users in the last 3 months	Arag¾n	Information: Access to obtain information (services, loans, tax, etc.)	39
Internet users in the last 3 months	Arag¾n	Performing an interaction related to obtaining documents	36
Internet users in the last 3 months	Arag¾n	Documentation: request an official document or certificate (birth, residence, etc.)	24
Internet users in the last 3 months	Arag¾n	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Internet users in the last 3 months	Arag¾n	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	4
Internet users in the last 3 months	Arag¾n	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Asturias, Principado de	Total	694.173
Internet users in the last 3 months	Asturias, Principado de	Use of one or more websites or apps of public administration agencies	83
Internet users in the last 3 months	Asturias, Principado de	Downloading or printing an official form	69
Internet users in the last 3 months	Asturias, Principado de	Arranging an appointment or booking (of an activity, medical care, etc.)	44
Internet users in the last 3 months	Asturias, Principado de	Online filing of tax returns in person	26
Internet users in the last 3 months	Asturias, Principado de	Performing an interaction related to access to information	54
Internet users in the last 3 months	Asturias, Principado de	Information: Access to stored personal data (pension, employment history, etc.)	38
Internet users in the last 3 months	Asturias, Principado de	Information: Access to data bases or public records (cadastral records, company information, etc.)	19
Internet users in the last 3 months	Asturias, Principado de	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 3 months	Asturias, Principado de	Performing an interaction related to obtaining documents	29
Internet users in the last 3 months	Asturias, Principado de	Documentation: request an official document or certificate (birth, residence, etc.)	19
Internet users in the last 3 months	Asturias, Principado de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	16
Internet users in the last 3 months	Asturias, Principado de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	4
Internet users in the last 3 months	Asturias, Principado de	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Balears, Illes	Total	916.231
Internet users in the last 3 months	Balears, Illes	Use of one or more websites or apps of public administration agencies	82
Internet users in the last 3 months	Balears, Illes	Downloading or printing an official form	65
Internet users in the last 3 months	Balears, Illes	Arranging an appointment or booking (of an activity, medical care, etc.)	50
Internet users in the last 3 months	Balears, Illes	Online filing of tax returns in person	20
Internet users in the last 3 months	Balears, Illes	Performing an interaction related to access to information	57
Internet users in the last 3 months	Balears, Illes	Information: Access to stored personal data (pension, employment history, etc.)	43
Internet users in the last 3 months	Balears, Illes	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 3 months	Balears, Illes	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 3 months	Balears, Illes	Performing an interaction related to obtaining documents	41
Internet users in the last 3 months	Balears, Illes	Documentation: request an official document or certificate (birth, residence, etc.)	31
Internet users in the last 3 months	Balears, Illes	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 3 months	Balears, Illes	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Balears, Illes	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Canarias	Total	1.670.343
Internet users in the last 3 months	Canarias	Use of one or more websites or apps of public administration agencies	86
Internet users in the last 3 months	Canarias	Downloading or printing an official form	71
Internet users in the last 3 months	Canarias	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 3 months	Canarias	Online filing of tax returns in person	24
Internet users in the last 3 months	Canarias	Performing an interaction related to access to information	61
Internet users in the last 3 months	Canarias	Information: Access to stored personal data (pension, employment history, etc.)	48
Internet users in the last 3 months	Canarias	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 3 months	Canarias	Information: Access to obtain information (services, loans, tax, etc.)	44
Internet users in the last 3 months	Canarias	Performing an interaction related to obtaining documents	42
Internet users in the last 3 months	Canarias	Documentation: request an official document or certificate (birth, residence, etc.)	28
Internet users in the last 3 months	Canarias	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 3 months	Canarias	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Canarias	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Cantabria	Total	404.874
Internet users in the last 3 months	Cantabria	Use of one or more websites or apps of public administration agencies	83
Internet users in the last 3 months	Cantabria	Downloading or printing an official form	67
Internet users in the last 3 months	Cantabria	Arranging an appointment or booking (of an activity, medical care, etc.)	46
Internet users in the last 3 months	Cantabria	Online filing of tax returns in person	26
Internet users in the last 3 months	Cantabria	Performing an interaction related to access to information	54
Internet users in the last 3 months	Cantabria	Information: Access to stored personal data (pension, employment history, etc.)	39
Internet users in the last 3 months	Cantabria	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Internet users in the last 3 months	Cantabria	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 3 months	Cantabria	Performing an interaction related to obtaining documents	31
Internet users in the last 3 months	Cantabria	Documentation: request an official document or certificate (birth, residence, etc.)	22
Internet users in the last 3 months	Cantabria	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	17
Internet users in the last 3 months	Cantabria	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	3
Internet users in the last 3 months	Cantabria	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Castilla y Le¾n	Total	1.606.456
Internet users in the last 3 months	Castilla y Le¾n	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 3 months	Castilla y Le¾n	Downloading or printing an official form	62
Internet users in the last 3 months	Castilla y Le¾n	Arranging an appointment or booking (of an activity, medical care, etc.)	52
Internet users in the last 3 months	Castilla y Le¾n	Online filing of tax returns in person	23
Internet users in the last 3 months	Castilla y Le¾n	Performing an interaction related to access to information	54
Internet users in the last 3 months	Castilla y Le¾n	Information: Access to stored personal data (pension, employment history, etc.)	40
Internet users in the last 3 months	Castilla y Le¾n	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 3 months	Castilla y Le¾n	Information: Access to obtain information (services, loans, tax, etc.)	39
Internet users in the last 3 months	Castilla y Le¾n	Performing an interaction related to obtaining documents	29
Internet users in the last 3 months	Castilla y Le¾n	Documentation: request an official document or certificate (birth, residence, etc.)	15
Internet users in the last 3 months	Castilla y Le¾n	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Internet users in the last 3 months	Castilla y Le¾n	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months	Castilla y Le¾n	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Castilla-La Mancha	Total	1.407.551
Internet users in the last 3 months	Castilla-La Mancha	Use of one or more websites or apps of public administration agencies	82
Internet users in the last 3 months	Castilla-La Mancha	Downloading or printing an official form	56
Internet users in the last 3 months	Castilla-La Mancha	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Internet users in the last 3 months	Castilla-La Mancha	Online filing of tax returns in person	24
Internet users in the last 3 months	Castilla-La Mancha	Performing an interaction related to access to information	54
Internet users in the last 3 months	Castilla-La Mancha	Information: Access to stored personal data (pension, employment history, etc.)	44
Internet users in the last 3 months	Castilla-La Mancha	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 3 months	Castilla-La Mancha	Information: Access to obtain information (services, loans, tax, etc.)	39
Internet users in the last 3 months	Castilla-La Mancha	Performing an interaction related to obtaining documents	37
Internet users in the last 3 months	Castilla-La Mancha	Documentation: request an official document or certificate (birth, residence, etc.)	24
Internet users in the last 3 months	Castilla-La Mancha	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Internet users in the last 3 months	Castilla-La Mancha	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months	Castilla-La Mancha	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Catalu±a	Total	5.438.841
Internet users in the last 3 months	Catalu±a	Use of one or more websites or apps of public administration agencies	86
Internet users in the last 3 months	Catalu±a	Downloading or printing an official form	73
Internet users in the last 3 months	Catalu±a	Arranging an appointment or booking (of an activity, medical care, etc.)	58
Internet users in the last 3 months	Catalu±a	Online filing of tax returns in person	30
Internet users in the last 3 months	Catalu±a	Performing an interaction related to access to information	67
Internet users in the last 3 months	Catalu±a	Information: Access to stored personal data (pension, employment history, etc.)	54
Internet users in the last 3 months	Catalu±a	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 3 months	Catalu±a	Information: Access to obtain information (services, loans, tax, etc.)	47
Internet users in the last 3 months	Catalu±a	Performing an interaction related to obtaining documents	40
Internet users in the last 3 months	Catalu±a	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 3 months	Catalu±a	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Internet users in the last 3 months	Catalu±a	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Catalu±a	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Comunitat Valenciana	Total	3.636.663
Internet users in the last 3 months	Comunitat Valenciana	Use of one or more websites or apps of public administration agencies	85
Internet users in the last 3 months	Comunitat Valenciana	Downloading or printing an official form	72
Internet users in the last 3 months	Comunitat Valenciana	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 3 months	Comunitat Valenciana	Online filing of tax returns in person	27
Internet users in the last 3 months	Comunitat Valenciana	Performing an interaction related to access to information	60
Internet users in the last 3 months	Comunitat Valenciana	Information: Access to stored personal data (pension, employment history, etc.)	45
Internet users in the last 3 months	Comunitat Valenciana	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 3 months	Comunitat Valenciana	Information: Access to obtain information (services, loans, tax, etc.)	46
Internet users in the last 3 months	Comunitat Valenciana	Performing an interaction related to obtaining documents	40
Internet users in the last 3 months	Comunitat Valenciana	Documentation: request an official document or certificate (birth, residence, etc.)	29
Internet users in the last 3 months	Comunitat Valenciana	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 3 months	Comunitat Valenciana	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Comunitat Valenciana	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Extremadura	Total	719.776
Internet users in the last 3 months	Extremadura	Use of one or more websites or apps of public administration agencies	76
Internet users in the last 3 months	Extremadura	Downloading or printing an official form	53
Internet users in the last 3 months	Extremadura	Arranging an appointment or booking (of an activity, medical care, etc.)	51
Internet users in the last 3 months	Extremadura	Online filing of tax returns in person	24
Internet users in the last 3 months	Extremadura	Performing an interaction related to access to information	53
Internet users in the last 3 months	Extremadura	Information: Access to stored personal data (pension, employment history, etc.)	42
Internet users in the last 3 months	Extremadura	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 3 months	Extremadura	Information: Access to obtain information (services, loans, tax, etc.)	37
Internet users in the last 3 months	Extremadura	Performing an interaction related to obtaining documents	34
Internet users in the last 3 months	Extremadura	Documentation: request an official document or certificate (birth, residence, etc.)	20
Internet users in the last 3 months	Extremadura	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Internet users in the last 3 months	Extremadura	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months	Extremadura	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Galicia	Total	1.812.904
Internet users in the last 3 months	Galicia	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 3 months	Galicia	Downloading or printing an official form	69
Internet users in the last 3 months	Galicia	Arranging an appointment or booking (of an activity, medical care, etc.)	60
Internet users in the last 3 months	Galicia	Online filing of tax returns in person	22
Internet users in the last 3 months	Galicia	Performing an interaction related to access to information	59
Internet users in the last 3 months	Galicia	Information: Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 3 months	Galicia	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 3 months	Galicia	Information: Access to obtain information (services, loans, tax, etc.)	40
Internet users in the last 3 months	Galicia	Performing an interaction related to obtaining documents	34
Internet users in the last 3 months	Galicia	Documentation: request an official document or certificate (birth, residence, etc.)	21
Internet users in the last 3 months	Galicia	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	19
Internet users in the last 3 months	Galicia	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Galicia	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Madrid, Comunidad de	Total	4.922.781
Internet users in the last 3 months	Madrid, Comunidad de	Use of one or more websites or apps of public administration agencies	85
Internet users in the last 3 months	Madrid, Comunidad de	Downloading or printing an official form	65
Internet users in the last 3 months	Madrid, Comunidad de	Arranging an appointment or booking (of an activity, medical care, etc.)	61
Internet users in the last 3 months	Madrid, Comunidad de	Online filing of tax returns in person	38
Internet users in the last 3 months	Madrid, Comunidad de	Performing an interaction related to access to information	64
Internet users in the last 3 months	Madrid, Comunidad de	Information: Access to stored personal data (pension, employment history, etc.)	52
Internet users in the last 3 months	Madrid, Comunidad de	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 3 months	Madrid, Comunidad de	Information: Access to obtain information (services, loans, tax, etc.)	49
Internet users in the last 3 months	Madrid, Comunidad de	Performing an interaction related to obtaining documents	43
Internet users in the last 3 months	Madrid, Comunidad de	Documentation: request an official document or certificate (birth, residence, etc.)	28
Internet users in the last 3 months	Madrid, Comunidad de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 3 months	Madrid, Comunidad de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	9
Internet users in the last 3 months	Madrid, Comunidad de	Average of types of contact with public administration agencies	4
Internet users in the last 3 months	Murcia, Regi¾n de	Total	1.063.863
Internet users in the last 3 months	Murcia, Regi¾n de	Use of one or more websites or apps of public administration agencies	80
Internet users in the last 3 months	Murcia, Regi¾n de	Downloading or printing an official form	58
Internet users in the last 3 months	Murcia, Regi¾n de	Arranging an appointment or booking (of an activity, medical care, etc.)	59
Internet users in the last 3 months	Murcia, Regi¾n de	Online filing of tax returns in person	20
Internet users in the last 3 months	Murcia, Regi¾n de	Performing an interaction related to access to information	55
Internet users in the last 3 months	Murcia, Regi¾n de	Information: Access to stored personal data (pension, employment history, etc.)	41
Internet users in the last 3 months	Murcia, Regi¾n de	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 3 months	Murcia, Regi¾n de	Information: Access to obtain information (services, loans, tax, etc.)	40
Internet users in the last 3 months	Murcia, Regi¾n de	Performing an interaction related to obtaining documents	40
Internet users in the last 3 months	Murcia, Regi¾n de	Documentation: request an official document or certificate (birth, residence, etc.)	29
Internet users in the last 3 months	Murcia, Regi¾n de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 3 months	Murcia, Regi¾n de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Murcia, Regi¾n de	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Navarra, Comunidad Foral de	Total	461.345
Internet users in the last 3 months	Navarra, Comunidad Foral de	Use of one or more websites or apps of public administration agencies	88
Internet users in the last 3 months	Navarra, Comunidad Foral de	Downloading or printing an official form	70
Internet users in the last 3 months	Navarra, Comunidad Foral de	Arranging an appointment or booking (of an activity, medical care, etc.)	56
Internet users in the last 3 months	Navarra, Comunidad Foral de	Online filing of tax returns in person	24
Internet users in the last 3 months	Navarra, Comunidad Foral de	Performing an interaction related to access to information	64
Internet users in the last 3 months	Navarra, Comunidad Foral de	Information: Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 3 months	Navarra, Comunidad Foral de	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 3 months	Navarra, Comunidad Foral de	Information: Access to obtain information (services, loans, tax, etc.)	44
Internet users in the last 3 months	Navarra, Comunidad Foral de	Performing an interaction related to obtaining documents	36
Internet users in the last 3 months	Navarra, Comunidad Foral de	Documentation: request an official document or certificate (birth, residence, etc.)	27
Internet users in the last 3 months	Navarra, Comunidad Foral de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Internet users in the last 3 months	Navarra, Comunidad Foral de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months	Navarra, Comunidad Foral de	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	PaÝs Vasco	Total	1.522.822
Internet users in the last 3 months	PaÝs Vasco	Use of one or more websites or apps of public administration agencies	85
Internet users in the last 3 months	PaÝs Vasco	Downloading or printing an official form	70
Internet users in the last 3 months	PaÝs Vasco	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 3 months	PaÝs Vasco	Online filing of tax returns in person	29
Internet users in the last 3 months	PaÝs Vasco	Performing an interaction related to access to information	57
Internet users in the last 3 months	PaÝs Vasco	Information: Access to stored personal data (pension, employment history, etc.)	42
Internet users in the last 3 months	PaÝs Vasco	Information: Access to data bases or public records (cadastral records, company information, etc.)	19
Internet users in the last 3 months	PaÝs Vasco	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 3 months	PaÝs Vasco	Performing an interaction related to obtaining documents	33
Internet users in the last 3 months	PaÝs Vasco	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 3 months	PaÝs Vasco	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	17
Internet users in the last 3 months	PaÝs Vasco	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	PaÝs Vasco	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Rioja, La	Total	217.015
Internet users in the last 3 months	Rioja, La	Use of one or more websites or apps of public administration agencies	86
Internet users in the last 3 months	Rioja, La	Downloading or printing an official form	68
Internet users in the last 3 months	Rioja, La	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 3 months	Rioja, La	Online filing of tax returns in person	28
Internet users in the last 3 months	Rioja, La	Performing an interaction related to access to information	58
Internet users in the last 3 months	Rioja, La	Information: Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 3 months	Rioja, La	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 3 months	Rioja, La	Information: Access to obtain information (services, loans, tax, etc.)	40
Internet users in the last 3 months	Rioja, La	Performing an interaction related to obtaining documents	37
Internet users in the last 3 months	Rioja, La	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 3 months	Rioja, La	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Internet users in the last 3 months	Rioja, La	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Rioja, La	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Ceuta	Total	54.576
Internet users in the last 3 months	Ceuta	Use of one or more websites or apps of public administration agencies	89
Internet users in the last 3 months	Ceuta	Downloading or printing an official form	55
Internet users in the last 3 months	Ceuta	Arranging an appointment or booking (of an activity, medical care, etc.)	65
Internet users in the last 3 months	Ceuta	Online filing of tax returns in person	19
Internet users in the last 3 months	Ceuta	Performing an interaction related to access to information	66
Internet users in the last 3 months	Ceuta	Information: Access to stored personal data (pension, employment history, etc.)	59
Internet users in the last 3 months	Ceuta	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Internet users in the last 3 months	Ceuta	Information: Access to obtain information (services, loans, tax, etc.)	46
Internet users in the last 3 months	Ceuta	Performing an interaction related to obtaining documents	61
Internet users in the last 3 months	Ceuta	Documentation: request an official document or certificate (birth, residence, etc.)	58
Internet users in the last 3 months	Ceuta	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	24
Internet users in the last 3 months	Ceuta	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months	Ceuta	Average of types of contact with public administration agencies	4
Internet users in the last 3 months	Melilla	Total	60.588
Internet users in the last 3 months	Melilla	Use of one or more websites or apps of public administration agencies	93
Internet users in the last 3 months	Melilla	Downloading or printing an official form	84
Internet users in the last 3 months	Melilla	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 3 months	Melilla	Online filing of tax returns in person	13
Internet users in the last 3 months	Melilla	Performing an interaction related to access to information	67
Internet users in the last 3 months	Melilla	Information: Access to stored personal data (pension, employment history, etc.)	38
Internet users in the last 3 months	Melilla	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 3 months	Melilla	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 3 months	Melilla	Performing an interaction related to obtaining documents	53
Internet users in the last 3 months	Melilla	Documentation: request an official document or certificate (birth, residence, etc.)	38
Internet users in the last 3 months	Melilla	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	30
Internet users in the last 3 months	Melilla	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	15
Internet users in the last 3 months	Melilla	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Total	28.259.537
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Downloading or printing an official form	80
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Arranging an appointment or booking (of an activity, medical care, etc.)	68
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Online filing of tax returns in person	32
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Performing an interaction related to access to information	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Information: Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Information: Access to obtain information (services, loans, tax, etc.)	52
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Performing an interaction related to obtaining documents	46
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	National Total	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	AndalucÝa	Total	5.004.478
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	AndalucÝa	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	AndalucÝa	Downloading or printing an official form	78
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	AndalucÝa	Arranging an appointment or booking (of an activity, medical care, etc.)	69
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	AndalucÝa	Online filing of tax returns in person	28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	AndalucÝa	Performing an interaction related to access to information	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	AndalucÝa	Information: Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	AndalucÝa	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	AndalucÝa	Information: Access to obtain information (services, loans, tax, etc.)	49
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	AndalucÝa	Performing an interaction related to obtaining documents	47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	AndalucÝa	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	AndalucÝa	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	AndalucÝa	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	AndalucÝa	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Arag¾n	Total	756.461
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Arag¾n	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Arag¾n	Downloading or printing an official form	82
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Arag¾n	Arranging an appointment or booking (of an activity, medical care, etc.)	73
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Arag¾n	Online filing of tax returns in person	33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Arag¾n	Performing an interaction related to access to information	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Arag¾n	Information: Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Arag¾n	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Arag¾n	Information: Access to obtain information (services, loans, tax, etc.)	47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Arag¾n	Performing an interaction related to obtaining documents	43
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Arag¾n	Documentation: request an official document or certificate (birth, residence, etc.)	28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Arag¾n	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	24
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Arag¾n	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Arag¾n	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Total	582.033
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Downloading or printing an official form	82
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Arranging an appointment or booking (of an activity, medical care, etc.)	53
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Online filing of tax returns in person	31
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Performing an interaction related to access to information	65
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Information: Access to stored personal data (pension, employment history, etc.)	46
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Information: Access to obtain information (services, loans, tax, etc.)	48
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Performing an interaction related to obtaining documents	35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Documentation: request an official document or certificate (birth, residence, etc.)	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	19
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Asturias, Principado de	Average of types of contact with public administration agencies	3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Total	751.120
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Downloading or printing an official form	80
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Arranging an appointment or booking (of an activity, medical care, etc.)	61
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Online filing of tax returns in person	24
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Performing an interaction related to access to information	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Information: Access to stored personal data (pension, employment history, etc.)	53
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Information: Access to obtain information (services, loans, tax, etc.)	50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Performing an interaction related to obtaining documents	50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Documentation: request an official document or certificate (birth, residence, etc.)	38
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Balears, Illes	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Total	1.435.916
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Downloading or printing an official form	82
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Online filing of tax returns in person	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Performing an interaction related to access to information	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Information: Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Information: Access to obtain information (services, loans, tax, etc.)	51
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Performing an interaction related to obtaining documents	49
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Documentation: request an official document or certificate (birth, residence, etc.)	32
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Canarias	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Total	336.849
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Downloading or printing an official form	81
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Arranging an appointment or booking (of an activity, medical care, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Online filing of tax returns in person	31
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Performing an interaction related to access to information	65
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Information: Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Information: Access to obtain information (services, loans, tax, etc.)	49
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Performing an interaction related to obtaining documents	37
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cantabria	Average of types of contact with public administration agencies	3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y Le¾n	Total	1.346.344
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y Le¾n	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y Le¾n	Downloading or printing an official form	75
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y Le¾n	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y Le¾n	Online filing of tax returns in person	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y Le¾n	Performing an interaction related to access to information	65
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y Le¾n	Information: Access to stored personal data (pension, employment history, etc.)	48
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y Le¾n	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y Le¾n	Information: Access to obtain information (services, loans, tax, etc.)	47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y Le¾n	Performing an interaction related to obtaining documents	35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y Le¾n	Documentation: request an official document or certificate (birth, residence, etc.)	18
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y Le¾n	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y Le¾n	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla y Le¾n	Average of types of contact with public administration agencies	3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Total	1.150.716
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Downloading or printing an official form	69
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Online filing of tax returns in person	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Performing an interaction related to access to information	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Information: Access to stored personal data (pension, employment history, etc.)	54
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Information: Access to obtain information (services, loans, tax, etc.)	47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Performing an interaction related to obtaining documents	46
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Castilla-La Mancha	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Catalu±a	Total	4.703.527
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Catalu±a	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Catalu±a	Downloading or printing an official form	84
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Catalu±a	Arranging an appointment or booking (of an activity, medical care, etc.)	67
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Catalu±a	Online filing of tax returns in person	34
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Catalu±a	Performing an interaction related to access to information	77
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Catalu±a	Information: Access to stored personal data (pension, employment history, etc.)	63
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Catalu±a	Information: Access to data bases or public records (cadastral records, company information, etc.)	29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Catalu±a	Information: Access to obtain information (services, loans, tax, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Catalu±a	Performing an interaction related to obtaining documents	46
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Catalu±a	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Catalu±a	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Catalu±a	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Catalu±a	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Total	3.081.499
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Downloading or printing an official form	84
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Arranging an appointment or booking (of an activity, medical care, etc.)	67
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Online filing of tax returns in person	31
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Performing an interaction related to access to information	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Information: Access to stored personal data (pension, employment history, etc.)	53
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Information: Access to obtain information (services, loans, tax, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Performing an interaction related to obtaining documents	47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Documentation: request an official document or certificate (birth, residence, etc.)	34
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Comunitat Valenciana	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Total	547.032
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Downloading or printing an official form	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Arranging an appointment or booking (of an activity, medical care, etc.)	67
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Online filing of tax returns in person	31
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Performing an interaction related to access to information	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Information: Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Information: Access to data bases or public records (cadastral records, company information, etc.)	28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Information: Access to obtain information (services, loans, tax, etc.)	49
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Performing an interaction related to obtaining documents	44
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Documentation: request an official document or certificate (birth, residence, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Extremadura	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Total	1.522.017
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Downloading or printing an official form	82
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Arranging an appointment or booking (of an activity, medical care, etc.)	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Online filing of tax returns in person	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Performing an interaction related to access to information	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Information: Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Information: Access to data bases or public records (cadastral records, company information, etc.)	29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Information: Access to obtain information (services, loans, tax, etc.)	48
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Performing an interaction related to obtaining documents	40
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Galicia	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Total	4.193.822
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Downloading or printing an official form	77
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Arranging an appointment or booking (of an activity, medical care, etc.)	72
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Online filing of tax returns in person	44
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Performing an interaction related to access to information	76
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Information: Access to stored personal data (pension, employment history, etc.)	62
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Information: Access to obtain information (services, loans, tax, etc.)	57
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Performing an interaction related to obtaining documents	50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Documentation: request an official document or certificate (birth, residence, etc.)	33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	11
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Madrid, Comunidad de	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Regi¾n de	Total	850.600
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Regi¾n de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Regi¾n de	Downloading or printing an official form	73
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Regi¾n de	Arranging an appointment or booking (of an activity, medical care, etc.)	74
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Regi¾n de	Online filing of tax returns in person	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Regi¾n de	Performing an interaction related to access to information	68
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Regi¾n de	Information: Access to stored personal data (pension, employment history, etc.)	52
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Regi¾n de	Information: Access to data bases or public records (cadastral records, company information, etc.)	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Regi¾n de	Information: Access to obtain information (services, loans, tax, etc.)	50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Regi¾n de	Performing an interaction related to obtaining documents	50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Regi¾n de	Documentation: request an official document or certificate (birth, residence, etc.)	36
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Regi¾n de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Regi¾n de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Murcia, Regi¾n de	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Total	405.334
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Downloading or printing an official form	79
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Arranging an appointment or booking (of an activity, medical care, etc.)	64
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Online filing of tax returns in person	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Performing an interaction related to access to information	73
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Information: Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Information: Access to obtain information (services, loans, tax, etc.)	50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Performing an interaction related to obtaining documents	41
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Documentation: request an official document or certificate (birth, residence, etc.)	31
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Navarra, Comunidad Foral de	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	PaÝs Vasco	Total	1.296.844
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	PaÝs Vasco	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	PaÝs Vasco	Downloading or printing an official form	83
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	PaÝs Vasco	Arranging an appointment or booking (of an activity, medical care, etc.)	74
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	PaÝs Vasco	Online filing of tax returns in person	34
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	PaÝs Vasco	Performing an interaction related to access to information	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	PaÝs Vasco	Information: Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	PaÝs Vasco	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	PaÝs Vasco	Information: Access to obtain information (services, loans, tax, etc.)	48
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	PaÝs Vasco	Performing an interaction related to obtaining documents	39
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	PaÝs Vasco	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	PaÝs Vasco	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	PaÝs Vasco	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	PaÝs Vasco	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Total	188.811
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Downloading or printing an official form	78
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Arranging an appointment or booking (of an activity, medical care, etc.)	73
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Online filing of tax returns in person	32
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Performing an interaction related to access to information	67
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Information: Access to stored personal data (pension, employment history, etc.)	54
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Information: Access to obtain information (services, loans, tax, etc.)	46
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Performing an interaction related to obtaining documents	42
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Documentation: request an official document or certificate (birth, residence, etc.)	29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Rioja, La	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Total	49.566
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Downloading or printing an official form	60
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Arranging an appointment or booking (of an activity, medical care, etc.)	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Online filing of tax returns in person	21
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Performing an interaction related to access to information	73
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Information: Access to stored personal data (pension, employment history, etc.)	65
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Information: Access to obtain information (services, loans, tax, etc.)	51
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Performing an interaction related to obtaining documents	69
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Documentation: request an official document or certificate (birth, residence, etc.)	67
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Ceuta	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Total	56.567
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Downloading or printing an official form	90
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Arranging an appointment or booking (of an activity, medical care, etc.)	68
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Online filing of tax returns in person	14
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Performing an interaction related to access to information	72
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Information: Access to stored personal data (pension, employment history, etc.)	41
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Information: Access to obtain information (services, loans, tax, etc.)	57
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Performing an interaction related to obtaining documents	57
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Documentation: request an official document or certificate (birth, residence, etc.)	41
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	32
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	16
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Melilla	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Total	28.185.007
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Downloading or printing an official form	80
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Arranging an appointment or booking (of an activity, medical care, etc.)	68
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Online filing of tax returns in person	32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Performing an interaction related to access to information	71
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Information: Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Information: Access to obtain information (services, loans, tax, etc.)	52
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Performing an interaction related to obtaining documents	46
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	National Total	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	AndalucÝa	Total	4.981.684
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	AndalucÝa	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	AndalucÝa	Downloading or printing an official form	78
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	AndalucÝa	Arranging an appointment or booking (of an activity, medical care, etc.)	69
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	AndalucÝa	Online filing of tax returns in person	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	AndalucÝa	Performing an interaction related to access to information	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	AndalucÝa	Information: Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	AndalucÝa	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	AndalucÝa	Information: Access to obtain information (services, loans, tax, etc.)	50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	AndalucÝa	Performing an interaction related to obtaining documents	47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	AndalucÝa	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	AndalucÝa	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	AndalucÝa	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	AndalucÝa	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Arag¾n	Total	754.490
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Arag¾n	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Arag¾n	Downloading or printing an official form	82
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Arag¾n	Arranging an appointment or booking (of an activity, medical care, etc.)	73
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Arag¾n	Online filing of tax returns in person	33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Arag¾n	Performing an interaction related to access to information	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Arag¾n	Information: Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Arag¾n	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Arag¾n	Information: Access to obtain information (services, loans, tax, etc.)	47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Arag¾n	Performing an interaction related to obtaining documents	43
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Arag¾n	Documentation: request an official document or certificate (birth, residence, etc.)	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Arag¾n	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	24
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Arag¾n	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Arag¾n	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Total	575.945
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Downloading or printing an official form	83
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Arranging an appointment or booking (of an activity, medical care, etc.)	53
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Online filing of tax returns in person	31
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Performing an interaction related to access to information	65
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Information: Access to stored personal data (pension, employment history, etc.)	46
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Information: Access to obtain information (services, loans, tax, etc.)	49
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Performing an interaction related to obtaining documents	36
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Documentation: request an official document or certificate (birth, residence, etc.)	23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	19
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Asturias, Principado de	Average of types of contact with public administration agencies	3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Total	751.120
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Downloading or printing an official form	80
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Arranging an appointment or booking (of an activity, medical care, etc.)	61
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Online filing of tax returns in person	24
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Performing an interaction related to access to information	70
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Information: Access to stored personal data (pension, employment history, etc.)	53
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Information: Access to obtain information (services, loans, tax, etc.)	50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Performing an interaction related to obtaining documents	50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Documentation: request an official document or certificate (birth, residence, etc.)	38
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Balears, Illes	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Total	1.433.526
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Downloading or printing an official form	82
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Online filing of tax returns in person	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Performing an interaction related to access to information	71
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Information: Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Information: Access to obtain information (services, loans, tax, etc.)	51
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Performing an interaction related to obtaining documents	49
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Documentation: request an official document or certificate (birth, residence, etc.)	32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Canarias	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Total	335.981
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Downloading or printing an official form	81
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Arranging an appointment or booking (of an activity, medical care, etc.)	55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Online filing of tax returns in person	32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Performing an interaction related to access to information	65
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Information: Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Information: Access to obtain information (services, loans, tax, etc.)	49
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Performing an interaction related to obtaining documents	37
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cantabria	Average of types of contact with public administration agencies	3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y Le¾n	Total	1.342.174
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y Le¾n	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y Le¾n	Downloading or printing an official form	75
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y Le¾n	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y Le¾n	Online filing of tax returns in person	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y Le¾n	Performing an interaction related to access to information	65
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y Le¾n	Information: Access to stored personal data (pension, employment history, etc.)	48
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y Le¾n	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y Le¾n	Information: Access to obtain information (services, loans, tax, etc.)	47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y Le¾n	Performing an interaction related to obtaining documents	35
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y Le¾n	Documentation: request an official document or certificate (birth, residence, etc.)	18
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y Le¾n	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	24
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y Le¾n	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla y Le¾n	Average of types of contact with public administration agencies	3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Total	1.147.657
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Downloading or printing an official form	69
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Online filing of tax returns in person	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Performing an interaction related to access to information	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Information: Access to stored personal data (pension, employment history, etc.)	54
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Information: Access to obtain information (services, loans, tax, etc.)	47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Performing an interaction related to obtaining documents	46
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Castilla-La Mancha	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Catalu±a	Total	4.692.393
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Catalu±a	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Catalu±a	Downloading or printing an official form	85
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Catalu±a	Arranging an appointment or booking (of an activity, medical care, etc.)	67
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Catalu±a	Online filing of tax returns in person	35
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Catalu±a	Performing an interaction related to access to information	77
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Catalu±a	Information: Access to stored personal data (pension, employment history, etc.)	63
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Catalu±a	Information: Access to data bases or public records (cadastral records, company information, etc.)	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Catalu±a	Information: Access to obtain information (services, loans, tax, etc.)	55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Catalu±a	Performing an interaction related to obtaining documents	46
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Catalu±a	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Catalu±a	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Catalu±a	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Catalu±a	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Total	3.081.499
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Downloading or printing an official form	84
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Arranging an appointment or booking (of an activity, medical care, etc.)	67
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Online filing of tax returns in person	31
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Performing an interaction related to access to information	70
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Information: Access to stored personal data (pension, employment history, etc.)	53
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Information: Access to obtain information (services, loans, tax, etc.)	55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Performing an interaction related to obtaining documents	47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Documentation: request an official document or certificate (birth, residence, etc.)	34
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Comunitat Valenciana	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Total	547.032
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Downloading or printing an official form	70
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Arranging an appointment or booking (of an activity, medical care, etc.)	67
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Online filing of tax returns in person	31
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Performing an interaction related to access to information	70
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Information: Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Information: Access to data bases or public records (cadastral records, company information, etc.)	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Information: Access to obtain information (services, loans, tax, etc.)	49
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Performing an interaction related to obtaining documents	44
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Documentation: request an official document or certificate (birth, residence, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Extremadura	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Total	1.520.069
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Downloading or printing an official form	82
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Arranging an appointment or booking (of an activity, medical care, etc.)	71
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Online filing of tax returns in person	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Performing an interaction related to access to information	70
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Information: Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Information: Access to data bases or public records (cadastral records, company information, etc.)	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Information: Access to obtain information (services, loans, tax, etc.)	48
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Performing an interaction related to obtaining documents	40
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Galicia	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Total	4.181.784
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Downloading or printing an official form	77
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Arranging an appointment or booking (of an activity, medical care, etc.)	72
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Online filing of tax returns in person	45
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Performing an interaction related to access to information	76
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Information: Access to stored personal data (pension, employment history, etc.)	62
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Information: Access to obtain information (services, loans, tax, etc.)	58
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Performing an interaction related to obtaining documents	50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Documentation: request an official document or certificate (birth, residence, etc.)	33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	11
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Madrid, Comunidad de	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Regi¾n de	Total	849.108
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Regi¾n de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Regi¾n de	Downloading or printing an official form	73
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Regi¾n de	Arranging an appointment or booking (of an activity, medical care, etc.)	74
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Regi¾n de	Online filing of tax returns in person	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Regi¾n de	Performing an interaction related to access to information	68
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Regi¾n de	Information: Access to stored personal data (pension, employment history, etc.)	52
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Regi¾n de	Information: Access to data bases or public records (cadastral records, company information, etc.)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Regi¾n de	Information: Access to obtain information (services, loans, tax, etc.)	50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Regi¾n de	Performing an interaction related to obtaining documents	50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Regi¾n de	Documentation: request an official document or certificate (birth, residence, etc.)	36
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Regi¾n de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Regi¾n de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Murcia, Regi¾n de	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Total	405.036
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Downloading or printing an official form	79
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Arranging an appointment or booking (of an activity, medical care, etc.)	64
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Online filing of tax returns in person	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Performing an interaction related to access to information	73
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Information: Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Information: Access to obtain information (services, loans, tax, etc.)	50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Performing an interaction related to obtaining documents	41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Documentation: request an official document or certificate (birth, residence, etc.)	31
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Navarra, Comunidad Foral de	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	PaÝs Vasco	Total	1.293.259
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	PaÝs Vasco	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	PaÝs Vasco	Downloading or printing an official form	83
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	PaÝs Vasco	Arranging an appointment or booking (of an activity, medical care, etc.)	74
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	PaÝs Vasco	Online filing of tax returns in person	34
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	PaÝs Vasco	Performing an interaction related to access to information	67
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	PaÝs Vasco	Information: Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	PaÝs Vasco	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	PaÝs Vasco	Information: Access to obtain information (services, loans, tax, etc.)	48
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	PaÝs Vasco	Performing an interaction related to obtaining documents	39
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	PaÝs Vasco	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	PaÝs Vasco	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	PaÝs Vasco	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	PaÝs Vasco	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Total	187.311
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Downloading or printing an official form	78
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Arranging an appointment or booking (of an activity, medical care, etc.)	73
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Online filing of tax returns in person	32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Performing an interaction related to access to information	67
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Information: Access to stored personal data (pension, employment history, etc.)	54
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Information: Access to obtain information (services, loans, tax, etc.)	46
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Performing an interaction related to obtaining documents	42
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Documentation: request an official document or certificate (birth, residence, etc.)	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Rioja, La	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Total	48.373
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Downloading or printing an official form	62
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Arranging an appointment or booking (of an activity, medical care, etc.)	73
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Online filing of tax returns in person	22
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Performing an interaction related to access to information	75
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Information: Access to stored personal data (pension, employment history, etc.)	67
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Information: Access to obtain information (services, loans, tax, etc.)	52
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Performing an interaction related to obtaining documents	68
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Documentation: request an official document or certificate (birth, residence, etc.)	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Ceuta	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Total	56.567
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Downloading or printing an official form	90
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Arranging an appointment or booking (of an activity, medical care, etc.)	68
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Online filing of tax returns in person	14
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Performing an interaction related to access to information	72
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Information: Access to stored personal data (pension, employment history, etc.)	41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Information: Access to obtain information (services, loans, tax, etc.)	57
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Performing an interaction related to obtaining documents	57
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Documentation: request an official document or certificate (birth, residence, etc.)	41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	16
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Melilla	Average of types of contact with public administration agencies	4