Reference population National Total Autonomous Communities and Cities Reasons stated Total Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total Total 14,931,265 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total I was not aware of the existence of electronic identification 17.6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total Does not have any type of electronic identification 33.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total You have an electronic ID but you have not needed to access any service that requires it 29.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total You have an electronic ID but you do not feel safe using it 11.8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 13.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total You have an electronic ID but you have not used it for other reasons 10.0 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 01 Andalucía Total 2,624,431 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 01 Andalucía I was not aware of the existence of electronic identification 22.6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 01 Andalucía Does not have any type of electronic identification 32.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 01 Andalucía You have an electronic ID but you have not needed to access any service that requires it 25.4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 01 Andalucía You have an electronic ID but you do not feel safe using it 11.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 01 Andalucía You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 11.6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 01 Andalucía You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 5.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 01 Andalucía You have an electronic ID but you have not used it for other reasons 11.0 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 02 Aragón Total 478,759 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 02 Aragón I was not aware of the existence of electronic identification 17.1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 02 Aragón Does not have any type of electronic identification 36.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 02 Aragón You have an electronic ID but you have not needed to access any service that requires it 28.4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 02 Aragón You have an electronic ID but you do not feel safe using it 9.0 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 02 Aragón You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 02 Aragón You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 02 Aragón You have an electronic ID but you have not used it for other reasons 9.8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 03 Asturias, Principado de Total 373,108 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 03 Asturias, Principado de I was not aware of the existence of electronic identification 14.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 03 Asturias, Principado de Does not have any type of electronic identification 40.0 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 03 Asturias, Principado de You have an electronic ID but you have not needed to access any service that requires it 26.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 03 Asturias, Principado de You have an electronic ID but you do not feel safe using it 8.9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 03 Asturias, Principado de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12.1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 03 Asturias, Principado de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 03 Asturias, Principado de You have an electronic ID but you have not used it for other reasons 9.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 04 Balears, Illes Total 419,116 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 04 Balears, Illes I was not aware of the existence of electronic identification 13.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 04 Balears, Illes Does not have any type of electronic identification 40.8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 04 Balears, Illes You have an electronic ID but you have not needed to access any service that requires it 23.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 04 Balears, Illes You have an electronic ID but you do not feel safe using it 5.6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 04 Balears, Illes You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 13.6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 04 Balears, Illes You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7.4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 04 Balears, Illes You have an electronic ID but you have not used it for other reasons 12.6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 05 Canarias Total 684,770 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 05 Canarias I was not aware of the existence of electronic identification 14.6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 05 Canarias Does not have any type of electronic identification 31.9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 05 Canarias You have an electronic ID but you have not needed to access any service that requires it 31.4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 05 Canarias You have an electronic ID but you do not feel safe using it 15.0 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 05 Canarias You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 15.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 05 Canarias You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8.8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 05 Canarias You have an electronic ID but you have not used it for other reasons 11.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 06 Cantabria Total 223,365 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 06 Cantabria I was not aware of the existence of electronic identification 17.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 06 Cantabria Does not have any type of electronic identification 40.4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 06 Cantabria You have an electronic ID but you have not needed to access any service that requires it 25.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 06 Cantabria You have an electronic ID but you do not feel safe using it 13.9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 06 Cantabria You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 11.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 06 Cantabria You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 06 Cantabria You have an electronic ID but you have not used it for other reasons 7.8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 07 Castilla y León Total 840,088 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 07 Castilla y León I was not aware of the existence of electronic identification 16.9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 07 Castilla y León Does not have any type of electronic identification 35.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 07 Castilla y León You have an electronic ID but you have not needed to access any service that requires it 31.0 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 07 Castilla y León You have an electronic ID but you do not feel safe using it 15.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 07 Castilla y León You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12.1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 07 Castilla y León You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8.6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 07 Castilla y León You have an electronic ID but you have not used it for other reasons 8.4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 08 Castilla - La Mancha Total 747,765 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 08 Castilla - La Mancha I was not aware of the existence of electronic identification 20.4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 08 Castilla - La Mancha Does not have any type of electronic identification 32.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 08 Castilla - La Mancha You have an electronic ID but you have not needed to access any service that requires it 29.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 08 Castilla - La Mancha You have an electronic ID but you do not feel safe using it 12.4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 08 Castilla - La Mancha You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12.1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 08 Castilla - La Mancha You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 08 Castilla - La Mancha You have an electronic ID but you have not used it for other reasons 8.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 09 Cataluña Total 2,321,131 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 09 Cataluña I was not aware of the existence of electronic identification 15.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 09 Cataluña Does not have any type of electronic identification 36.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 09 Cataluña You have an electronic ID but you have not needed to access any service that requires it 33.6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 09 Cataluña You have an electronic ID but you do not feel safe using it 10.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 09 Cataluña You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12.6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 09 Cataluña You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6.4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 09 Cataluña You have an electronic ID but you have not used it for other reasons 6.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 10 Comunitat Valenciana Total 1,564,638 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 10 Comunitat Valenciana I was not aware of the existence of electronic identification 17.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 10 Comunitat Valenciana Does not have any type of electronic identification 30.1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 10 Comunitat Valenciana You have an electronic ID but you have not needed to access any service that requires it 29.8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 10 Comunitat Valenciana You have an electronic ID but you do not feel safe using it 9.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 10 Comunitat Valenciana You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 14.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 10 Comunitat Valenciana You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6.8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 10 Comunitat Valenciana You have an electronic ID but you have not used it for other reasons 13.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 11 Extremadura Total 289,487 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 11 Extremadura I was not aware of the existence of electronic identification 23.0 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 11 Extremadura Does not have any type of electronic identification 28.8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 11 Extremadura You have an electronic ID but you have not needed to access any service that requires it 27.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 11 Extremadura You have an electronic ID but you do not feel safe using it 14.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 11 Extremadura You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12.9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 11 Extremadura You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8.1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 11 Extremadura You have an electronic ID but you have not used it for other reasons 11.6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 12 Galicia Total 816,651 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 12 Galicia I was not aware of the existence of electronic identification 18.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 12 Galicia Does not have any type of electronic identification 31.8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 12 Galicia You have an electronic ID but you have not needed to access any service that requires it 31.1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 12 Galicia You have an electronic ID but you do not feel safe using it 12.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 12 Galicia You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 12 Galicia You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6.8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 12 Galicia You have an electronic ID but you have not used it for other reasons 9.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 13 Madrid, Comunidad de Total 1,949,345 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 13 Madrid, Comunidad de I was not aware of the existence of electronic identification 15.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 13 Madrid, Comunidad de Does not have any type of electronic identification 34.1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 13 Madrid, Comunidad de You have an electronic ID but you have not needed to access any service that requires it 33.4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 13 Madrid, Comunidad de You have an electronic ID but you do not feel safe using it 12.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 13 Madrid, Comunidad de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 13.4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 13 Madrid, Comunidad de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 9.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 13 Madrid, Comunidad de You have an electronic ID but you have not used it for other reasons 8.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 14 Murcia, Región de Total 553,456 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 14 Murcia, Región de I was not aware of the existence of electronic identification 17.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 14 Murcia, Región de Does not have any type of electronic identification 35.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 14 Murcia, Región de You have an electronic ID but you have not needed to access any service that requires it 23.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 14 Murcia, Región de You have an electronic ID but you do not feel safe using it 14.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 14 Murcia, Región de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 14.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 14 Murcia, Región de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 9.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 14 Murcia, Región de You have an electronic ID but you have not used it for other reasons 12.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 15 Navarra, Comunidad Foral de Total 199,353 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 15 Navarra, Comunidad Foral de I was not aware of the existence of electronic identification 14.1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 15 Navarra, Comunidad Foral de Does not have any type of electronic identification 30.0 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 15 Navarra, Comunidad Foral de You have an electronic ID but you have not needed to access any service that requires it 25.6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 15 Navarra, Comunidad Foral de You have an electronic ID but you do not feel safe using it 10.4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 15 Navarra, Comunidad Foral de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 11.9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 15 Navarra, Comunidad Foral de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 9.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 15 Navarra, Comunidad Foral de You have an electronic ID but you have not used it for other reasons 15.6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 16 País Vasco Total 712,190 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 16 País Vasco I was not aware of the existence of electronic identification 16.4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 16 País Vasco Does not have any type of electronic identification 28.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 16 País Vasco You have an electronic ID but you have not needed to access any service that requires it 29.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 16 País Vasco You have an electronic ID but you do not feel safe using it 14.5 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 16 País Vasco You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 19.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 16 País Vasco You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8.4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 16 País Vasco You have an electronic ID but you have not used it for other reasons 11.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 17 Rioja, La Total 99,606 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 17 Rioja, La I was not aware of the existence of electronic identification 16.1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 17 Rioja, La Does not have any type of electronic identification 43.6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 17 Rioja, La You have an electronic ID but you have not needed to access any service that requires it 25.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 17 Rioja, La You have an electronic ID but you do not feel safe using it 8.1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 17 Rioja, La You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12.1 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 17 Rioja, La You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 17 Rioja, La You have an electronic ID but you have not used it for other reasons 7.6 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 18 Ceuta Total 21,446 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 18 Ceuta I was not aware of the existence of electronic identification 23.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 18 Ceuta Does not have any type of electronic identification 42.8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 18 Ceuta You have an electronic ID but you have not needed to access any service that requires it 14.9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 18 Ceuta You have an electronic ID but you do not feel safe using it 7.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 18 Ceuta You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 6.4 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 18 Ceuta You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 5.9 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 18 Ceuta You have an electronic ID but you have not used it for other reasons 10.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 19 Melilla Total 12,561 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 19 Melilla I was not aware of the existence of electronic identification 15.2 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 19 Melilla Does not have any type of electronic identification 30.7 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 19 Melilla You have an electronic ID but you have not needed to access any service that requires it 28.8 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 19 Melilla You have an electronic ID but you do not feel safe using it 15.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 19 Melilla You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 7.3 Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 19 Melilla You have an electronic ID but you have not been able to use it to access the service via mobile or tablet .. Internet users in the past 12 months who did not use electronic identification (eID) in the past 12 months National Total 19 Melilla You have an electronic ID but you have not used it for other reasons 17.9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total Total 14,767,624 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total I was not aware of the existence of electronic identification 17.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total Does not have any type of electronic identification 33.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total You have an electronic ID but you have not needed to access any service that requires it 29.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total You have an electronic ID but you do not feel safe using it 11.9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 13.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total You have an electronic ID but you have not used it for other reasons 9.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 01 Andalucía Total 2,588,634 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 01 Andalucía I was not aware of the existence of electronic identification 22.9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 01 Andalucía Does not have any type of electronic identification 32.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 01 Andalucía You have an electronic ID but you have not needed to access any service that requires it 25.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 01 Andalucía You have an electronic ID but you do not feel safe using it 11.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 01 Andalucía You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 11.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 01 Andalucía You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 5.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 01 Andalucía You have an electronic ID but you have not used it for other reasons 10.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 02 Aragón Total 476,611 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 02 Aragón I was not aware of the existence of electronic identification 17.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 02 Aragón Does not have any type of electronic identification 36.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 02 Aragón You have an electronic ID but you have not needed to access any service that requires it 28.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 02 Aragón You have an electronic ID but you do not feel safe using it 9.0 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 02 Aragón You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 02 Aragón You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 02 Aragón You have an electronic ID but you have not used it for other reasons 9.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 03 Asturias, Principado de Total 372,275 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 03 Asturias, Principado de I was not aware of the existence of electronic identification 14.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 03 Asturias, Principado de Does not have any type of electronic identification 39.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 03 Asturias, Principado de You have an electronic ID but you have not needed to access any service that requires it 26.4 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 03 Asturias, Principado de You have an electronic ID but you do not feel safe using it 8.9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 03 Asturias, Principado de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12.1 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 03 Asturias, Principado de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 03 Asturias, Principado de You have an electronic ID but you have not used it for other reasons 9.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 04 Balears, Illes Total 415,389 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 04 Balears, Illes I was not aware of the existence of electronic identification 13.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 04 Balears, Illes Does not have any type of electronic identification 40.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 04 Balears, Illes You have an electronic ID but you have not needed to access any service that requires it 23.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 04 Balears, Illes You have an electronic ID but you do not feel safe using it 5.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 04 Balears, Illes You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 13.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 04 Balears, Illes You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 04 Balears, Illes You have an electronic ID but you have not used it for other reasons 12.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 05 Canarias Total 679,830 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 05 Canarias I was not aware of the existence of electronic identification 14.4 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 05 Canarias Does not have any type of electronic identification 31.9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 05 Canarias You have an electronic ID but you have not needed to access any service that requires it 31.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 05 Canarias You have an electronic ID but you do not feel safe using it 15.1 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 05 Canarias You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 15.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 05 Canarias You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 05 Canarias You have an electronic ID but you have not used it for other reasons 11.0 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 06 Cantabria Total 221,812 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 06 Cantabria I was not aware of the existence of electronic identification 17.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 06 Cantabria Does not have any type of electronic identification 40.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 06 Cantabria You have an electronic ID but you have not needed to access any service that requires it 25.4 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 06 Cantabria You have an electronic ID but you do not feel safe using it 14.0 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 06 Cantabria You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 11.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 06 Cantabria You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 06 Cantabria You have an electronic ID but you have not used it for other reasons 7.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 07 Castilla y León Total 836,343 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 07 Castilla y León I was not aware of the existence of electronic identification 16.9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 07 Castilla y León Does not have any type of electronic identification 35.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 07 Castilla y León You have an electronic ID but you have not needed to access any service that requires it 31.1 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 07 Castilla y León You have an electronic ID but you do not feel safe using it 15.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 07 Castilla y León You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12.1 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 07 Castilla y León You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 07 Castilla y León You have an electronic ID but you have not used it for other reasons 8.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 08 Castilla - La Mancha Total 741,532 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 08 Castilla - La Mancha I was not aware of the existence of electronic identification 20.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 08 Castilla - La Mancha Does not have any type of electronic identification 31.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 08 Castilla - La Mancha You have an electronic ID but you have not needed to access any service that requires it 29.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 08 Castilla - La Mancha You have an electronic ID but you do not feel safe using it 12.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 08 Castilla - La Mancha You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 08 Castilla - La Mancha You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 08 Castilla - La Mancha You have an electronic ID but you have not used it for other reasons 8.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 09 Cataluña Total 2,290,054 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 09 Cataluña I was not aware of the existence of electronic identification 15.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 09 Cataluña Does not have any type of electronic identification 36.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 09 Cataluña You have an electronic ID but you have not needed to access any service that requires it 33.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 09 Cataluña You have an electronic ID but you do not feel safe using it 10.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 09 Cataluña You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 09 Cataluña You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 09 Cataluña You have an electronic ID but you have not used it for other reasons 6.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 10 Comunitat Valenciana Total 1,543,863 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 10 Comunitat Valenciana I was not aware of the existence of electronic identification 17.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 10 Comunitat Valenciana Does not have any type of electronic identification 30.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 10 Comunitat Valenciana You have an electronic ID but you have not needed to access any service that requires it 29.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 10 Comunitat Valenciana You have an electronic ID but you do not feel safe using it 9.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 10 Comunitat Valenciana You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 14.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 10 Comunitat Valenciana You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6.9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 10 Comunitat Valenciana You have an electronic ID but you have not used it for other reasons 13.1 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 11 Extremadura Total 281,620 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 11 Extremadura I was not aware of the existence of electronic identification 22.1 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 11 Extremadura Does not have any type of electronic identification 29.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 11 Extremadura You have an electronic ID but you have not needed to access any service that requires it 27.4 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 11 Extremadura You have an electronic ID but you do not feel safe using it 14.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 11 Extremadura You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 13.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 11 Extremadura You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 7.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 11 Extremadura You have an electronic ID but you have not used it for other reasons 11.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 12 Galicia Total 806,179 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 12 Galicia I was not aware of the existence of electronic identification 18.0 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 12 Galicia Does not have any type of electronic identification 32.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 12 Galicia You have an electronic ID but you have not needed to access any service that requires it 31.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 12 Galicia You have an electronic ID but you do not feel safe using it 12.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 12 Galicia You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 12.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 12 Galicia You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 6.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 12 Galicia You have an electronic ID but you have not used it for other reasons 8.9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 13 Madrid, Comunidad de Total 1,932,710 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 13 Madrid, Comunidad de I was not aware of the existence of electronic identification 15.4 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 13 Madrid, Comunidad de Does not have any type of electronic identification 33.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 13 Madrid, Comunidad de You have an electronic ID but you have not needed to access any service that requires it 33.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 13 Madrid, Comunidad de You have an electronic ID but you do not feel safe using it 12.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 13 Madrid, Comunidad de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 13.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 13 Madrid, Comunidad de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 9.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 13 Madrid, Comunidad de You have an electronic ID but you have not used it for other reasons 8.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 14 Murcia, Región de Total 550,618 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 14 Murcia, Región de I was not aware of the existence of electronic identification 17.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 14 Murcia, Región de Does not have any type of electronic identification 35.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 14 Murcia, Región de You have an electronic ID but you have not needed to access any service that requires it 23.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 14 Murcia, Región de You have an electronic ID but you do not feel safe using it 14.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 14 Murcia, Región de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 14.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 14 Murcia, Región de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 9.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 14 Murcia, Región de You have an electronic ID but you have not used it for other reasons 12.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 15 Navarra, Comunidad Foral de Total 195,553 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 15 Navarra, Comunidad Foral de I was not aware of the existence of electronic identification 14.4 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 15 Navarra, Comunidad Foral de Does not have any type of electronic identification 29.6 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 15 Navarra, Comunidad Foral de You have an electronic ID but you have not needed to access any service that requires it 25.9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 15 Navarra, Comunidad Foral de You have an electronic ID but you do not feel safe using it 10.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 15 Navarra, Comunidad Foral de You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 11.9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 15 Navarra, Comunidad Foral de You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 9.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 15 Navarra, Comunidad Foral de You have an electronic ID but you have not used it for other reasons 15.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 16 País Vasco Total 702,614 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 16 País Vasco I was not aware of the existence of electronic identification 16.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 16 País Vasco Does not have any type of electronic identification 28.1 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 16 País Vasco You have an electronic ID but you have not needed to access any service that requires it 29.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 16 País Vasco You have an electronic ID but you do not feel safe using it 14.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 16 País Vasco You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 19.0 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 16 País Vasco You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 16 País Vasco You have an electronic ID but you have not used it for other reasons 11.5 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 17 Rioja, La Total 97,982 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 17 Rioja, La I was not aware of the existence of electronic identification 15.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 17 Rioja, La Does not have any type of electronic identification 43.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 17 Rioja, La You have an electronic ID but you have not needed to access any service that requires it 25.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 17 Rioja, La You have an electronic ID but you do not feel safe using it 7.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 17 Rioja, La You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 11.9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 17 Rioja, La You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 8.0 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 17 Rioja, La You have an electronic ID but you have not used it for other reasons 7.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 18 Ceuta Total 21,446 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 18 Ceuta I was not aware of the existence of electronic identification 23.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 18 Ceuta Does not have any type of electronic identification 42.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 18 Ceuta You have an electronic ID but you have not needed to access any service that requires it 14.9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 18 Ceuta You have an electronic ID but you do not feel safe using it 7.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 18 Ceuta You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 6.4 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 18 Ceuta You have an electronic ID but you have not been able to use it to access the service via mobile or tablet 5.9 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 18 Ceuta You have an electronic ID but you have not used it for other reasons 10.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 19 Melilla Total 12,561 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 19 Melilla I was not aware of the existence of electronic identification 15.2 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 19 Melilla Does not have any type of electronic identification 30.7 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 19 Melilla You have an electronic ID but you have not needed to access any service that requires it 28.8 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 19 Melilla You have an electronic ID but you do not feel safe using it 15.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 19 Melilla You have an electronic ID but you have not been able to use it due to difficulties in use or technical problems 7.3 Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 19 Melilla You have an electronic ID but you have not been able to use it to access the service via mobile or tablet .. Internet users in the last 3 months who did not use electronic identification (eID) in the last 12 months National Total 19 Melilla You have an electronic ID but you have not used it for other reasons 17.9