Main variables Total C.1.A % of companies using software from enterprise resource planning (ERP) (1) 14,65 C.1.B % of companies using software from customer relationship management (CRM) (1) 9,88 C.1.C % of companies using software from business intelligence (BI) (1) 3,88 C.2 % of companies that perform data analytics by their own employees (1) 8,52 C.3.A % of companies that perform analytics on data from transaction records (2) 75,37 C.3.B % of companies that perform analytics on data from customers (2) 56,34 C.3.C % of companies that perform analytics on data from social network (2) 44,29 C.3.D % of companies who perform analytics in website data (2) 26,86 C.3.E % of companies that perform analytics on data from location from the use of hand-held devices or vehicles (2) 20,5 C.3.F % of companies that perform analytics on data from smart devices or sensors (2) 11,54 C.3.G % of companies who perform analytics on open data from government authorities (2) 21,59 C.3.H % of companies that perform analytics on data from satellites (2) 11,58 C.4 % of companies for which a third party performs the analysis of data (1) 7,54