Reference population	Socio-economic characteristics	Problems reported	Total
Internet users in the last 3 months who have used any of the devices studied	Total persons	Total	33,538,554
Internet users in the last 3 months who have used any of the devices studied	Total persons	Any problem with connected devices	27.6
Internet users in the last 3 months who have used any of the devices studied	Total persons	Problems with connected devices: security or privacy (personal or family data, etc.)	6.2
Internet users in the last 3 months who have used any of the devices studied	Total persons	Problems with connected devices: safety or health (accident or health effects)	1.6
Internet users in the last 3 months who have used any of the devices studied	Total persons	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	16.6
Internet users in the last 3 months who have used any of the devices studied	Total persons	Problems with connected devices: Other problems (connection, support, etc.)	19.1
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Less than primary education	Total	369,192
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Less than primary education	Any problem with connected devices	33.6
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Less than primary education	Problems with connected devices: security or privacy (personal or family data, etc.)	2.1
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Less than primary education	Problems with connected devices: safety or health (accident or health effects)	0.9
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Less than primary education	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	25.8
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Less than primary education	Problems with connected devices: Other problems (connection, support, etc.)	21.9
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Primary education	Total	1,990,375
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Primary education	Any problem with connected devices	25.3
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Primary education	Problems with connected devices: security or privacy (personal or family data, etc.)	4.1
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Primary education	Problems with connected devices: safety or health (accident or health effects)	2.0
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Primary education	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	18.3
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Primary education	Problems with connected devices: Other problems (connection, support, etc.)	13.7
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: First stage of secondary education	Total	6,938,769
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: First stage of secondary education	Any problem with connected devices	24.9
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: First stage of secondary education	Problems with connected devices: security or privacy (personal or family data, etc.)	4.9
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: First stage of secondary education	Problems with connected devices: safety or health (accident or health effects)	0.9
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: First stage of secondary education	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	14.9
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: First stage of secondary education	Problems with connected devices: Other problems (connection, support, etc.)	16.8
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Second stage of secondary education	Total	9,140,246
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Second stage of secondary education	Any problem with connected devices	28.4
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Second stage of secondary education	Problems with connected devices: security or privacy (personal or family data, etc.)	6.7
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Second stage of secondary education	Problems with connected devices: safety or health (accident or health effects)	1.7
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Second stage of secondary education	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	16.0
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Second stage of secondary education	Problems with connected devices: Other problems (connection, support, etc.)	21.0
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Higher vocational training	Total	4,878,173
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Higher vocational training	Any problem with connected devices	26.1
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Higher vocational training	Problems with connected devices: security or privacy (personal or family data, etc.)	6.4
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Higher vocational training	Problems with connected devices: safety or health (accident or health effects)	2.0
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Higher vocational training	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	15.7
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Higher vocational training	Problems with connected devices: Other problems (connection, support, etc.)	18.1
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: University diploma and equivalent	Total	3,918,656
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: University diploma and equivalent	Any problem with connected devices	26.1
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: University diploma and equivalent	Problems with connected devices: security or privacy (personal or family data, etc.)	6.1
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: University diploma and equivalent	Problems with connected devices: safety or health (accident or health effects)	2.3
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: University diploma and equivalent	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	17.2
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: University diploma and equivalent	Problems with connected devices: Other problems (connection, support, etc.)	17.7
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: University degree, master's degree and equivalent	Total	5,544,086
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: University degree, master's degree and equivalent	Any problem with connected devices	32.0
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: University degree, master's degree and equivalent	Problems with connected devices: security or privacy (personal or family data, etc.)	7.8
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: University degree, master's degree and equivalent	Problems with connected devices: safety or health (accident or health effects)	1.5
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: University degree, master's degree and equivalent	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	18.8
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: University degree, master's degree and equivalent	Problems with connected devices: Other problems (connection, support, etc.)	22.6
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Doctorate	Total	411,349
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Doctorate	Any problem with connected devices	32.7
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Doctorate	Problems with connected devices: security or privacy (personal or family data, etc.)	10.1
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Doctorate	Problems with connected devices: safety or health (accident or health effects)	..
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Doctorate	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	20.4
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Doctorate	Problems with connected devices: Other problems (connection, support, etc.)	15.3
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Other	Total	347,709
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Other	Any problem with connected devices	26.5
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Other	Problems with connected devices: security or privacy (personal or family data, etc.)	2.6
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Other	Problems with connected devices: safety or health (accident or health effects)	..
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Other	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	15.1
Internet users in the last 3 months who have used any of the devices studied	Educational attainment: Other	Problems with connected devices: Other problems (connection, support, etc.)	23.4
Internet users in the last 3 months who have used any of the devices studied	Employment status: Employed	Total	20,181,103
Internet users in the last 3 months who have used any of the devices studied	Employment status: Employed	Any problem with connected devices	27.9
Internet users in the last 3 months who have used any of the devices studied	Employment status: Employed	Problems with connected devices: security or privacy (personal or family data, etc.)	6.6
Internet users in the last 3 months who have used any of the devices studied	Employment status: Employed	Problems with connected devices: safety or health (accident or health effects)	1.6
Internet users in the last 3 months who have used any of the devices studied	Employment status: Employed	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	16.8
Internet users in the last 3 months who have used any of the devices studied	Employment status: Employed	Problems with connected devices: Other problems (connection, support, etc.)	19.4
Internet users in the last 3 months who have used any of the devices studied	Employment status: Unemployed	Total	2,630,022
Internet users in the last 3 months who have used any of the devices studied	Employment status: Unemployed	Any problem with connected devices	27.1
Internet users in the last 3 months who have used any of the devices studied	Employment status: Unemployed	Problems with connected devices: security or privacy (personal or family data, etc.)	7.7
Internet users in the last 3 months who have used any of the devices studied	Employment status: Unemployed	Problems with connected devices: safety or health (accident or health effects)	3.0
Internet users in the last 3 months who have used any of the devices studied	Employment status: Unemployed	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	17.7
Internet users in the last 3 months who have used any of the devices studied	Employment status: Unemployed	Problems with connected devices: Other problems (connection, support, etc.)	18.6
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Students	Total	3,528,728
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Students	Any problem with connected devices	26.1
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Students	Problems with connected devices: security or privacy (personal or family data, etc.)	5.1
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Students	Problems with connected devices: safety or health (accident or health effects)	1.5
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Students	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	12.5
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Students	Problems with connected devices: Other problems (connection, support, etc.)	19.8
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Homemakers	Total	1,191,107
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Homemakers	Any problem with connected devices	25.2
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Homemakers	Problems with connected devices: security or privacy (personal or family data, etc.)	3.5
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Homemakers	Problems with connected devices: safety or health (accident or health effects)	..
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Homemakers	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	18.3
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Homemakers	Problems with connected devices: Other problems (connection, support, etc.)	14.7
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Pensioners	Total	4,405,975
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Pensioners	Any problem with connected devices	27.7
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Pensioners	Problems with connected devices: security or privacy (personal or family data, etc.)	5.3
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Pensioners	Problems with connected devices: safety or health (accident or health effects)	1.0
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Pensioners	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	19.1
Internet users in the last 3 months who have used any of the devices studied	Employment status: Inactive: Pensioners	Problems with connected devices: Other problems (connection, support, etc.)	17.8
Internet users in the last 3 months who have used any of the devices studied	Employment status: Other employment status	Total	1,601,619
Internet users in the last 3 months who have used any of the devices studied	Employment status: Other employment status	Any problem with connected devices	28.7
Internet users in the last 3 months who have used any of the devices studied	Employment status: Other employment status	Problems with connected devices: security or privacy (personal or family data, etc.)	6.1
Internet users in the last 3 months who have used any of the devices studied	Employment status: Other employment status	Problems with connected devices: safety or health (accident or health effects)	1.5
Internet users in the last 3 months who have used any of the devices studied	Employment status: Other employment status	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	14.0
Internet users in the last 3 months who have used any of the devices studied	Employment status: Other employment status	Problems with connected devices: Other problems (connection, support, etc.)	22.3
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Employee with a permanent contract	Total	14,716,338
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Employee with a permanent contract	Any problem with connected devices	27.1
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Employee with a permanent contract	Problems with connected devices: security or privacy (personal or family data, etc.)	6.5
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Employee with a permanent contract	Problems with connected devices: safety or health (accident or health effects)	1.5
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Employee with a permanent contract	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	16.1
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Employee with a permanent contract	Problems with connected devices: Other problems (connection, support, etc.)	18.7
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Employee with a temporary contract	Total	2,362,222
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Employee with a temporary contract	Any problem with connected devices	30.4
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Employee with a temporary contract	Problems with connected devices: security or privacy (personal or family data, etc.)	6.7
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Employee with a temporary contract	Problems with connected devices: safety or health (accident or health effects)	1.8
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Employee with a temporary contract	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	18.3
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Employee with a temporary contract	Problems with connected devices: Other problems (connection, support, etc.)	22.8
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Self-employed with employees	Total	1,248,803
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Self-employed with employees	Any problem with connected devices	30.9
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Self-employed with employees	Problems with connected devices: security or privacy (personal or family data, etc.)	8.2
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Self-employed with employees	Problems with connected devices: safety or health (accident or health effects)	2.7
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Self-employed with employees	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	17.9
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Self-employed with employees	Problems with connected devices: Other problems (connection, support, etc.)	23.7
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Self-employed without employees	Total	1,750,014
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Self-employed without employees	Any problem with connected devices	27.7
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Self-employed without employees	Problems with connected devices: security or privacy (personal or family data, etc.)	5.9
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Self-employed without employees	Problems with connected devices: safety or health (accident or health effects)	1.7
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Self-employed without employees	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	17.7
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Self-employed without employees	Problems with connected devices: Other problems (connection, support, etc.)	17.2
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Contributing family worker (no agreed salary)	Total	103,726
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Contributing family worker (no agreed salary)	Any problem with connected devices	53.5
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Contributing family worker (no agreed salary)	Problems with connected devices: security or privacy (personal or family data, etc.)	5.0
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Contributing family worker (no agreed salary)	Problems with connected devices: safety or health (accident or health effects)	4.4
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Contributing family worker (no agreed salary)	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	45.5
Internet users in the last 3 months who have used any of the devices studied	Professional status (in main job): Contributing family worker (no agreed salary)	Problems with connected devices: Other problems (connection, support, etc.)	23.4
Internet users in the last 3 months who have used any of the devices studied	Working hours (in main job): Full-time	Total	17,130,206
Internet users in the last 3 months who have used any of the devices studied	Working hours (in main job): Full-time	Any problem with connected devices	27.6
Internet users in the last 3 months who have used any of the devices studied	Working hours (in main job): Full-time	Problems with connected devices: security or privacy (personal or family data, etc.)	6.4
Internet users in the last 3 months who have used any of the devices studied	Working hours (in main job): Full-time	Problems with connected devices: safety or health (accident or health effects)	1.6
Internet users in the last 3 months who have used any of the devices studied	Working hours (in main job): Full-time	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	16.7
Internet users in the last 3 months who have used any of the devices studied	Working hours (in main job): Full-time	Problems with connected devices: Other problems (connection, support, etc.)	19.3
Internet users in the last 3 months who have used any of the devices studied	Working hours (in main job): Part-time	Total	3,050,897
Internet users in the last 3 months who have used any of the devices studied	Working hours (in main job): Part-time	Any problem with connected devices	29.8
Internet users in the last 3 months who have used any of the devices studied	Working hours (in main job): Part-time	Problems with connected devices: security or privacy (personal or family data, etc.)	7.3
Internet users in the last 3 months who have used any of the devices studied	Working hours (in main job): Part-time	Problems with connected devices: safety or health (accident or health effects)	2.0
Internet users in the last 3 months who have used any of the devices studied	Working hours (in main job): Part-time	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	17.2
Internet users in the last 3 months who have used any of the devices studied	Working hours (in main job): Part-time	Problems with connected devices: Other problems (connection, support, etc.)	19.9
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Manual	Total	5,295,414
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Manual	Any problem with connected devices	25.2
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Manual	Problems with connected devices: security or privacy (personal or family data, etc.)	5.0
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Manual	Problems with connected devices: safety or health (accident or health effects)	0.9
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Manual	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	16.0
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Manual	Problems with connected devices: Other problems (connection, support, etc.)	17.3
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Non-manual	Total	14,885,689
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Non-manual	Any problem with connected devices	28.9
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Non-manual	Problems with connected devices: security or privacy (personal or family data, etc.)	7.1
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Non-manual	Problems with connected devices: safety or health (accident or health effects)	1.9
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Non-manual	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	17.1
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Non-manual	Problems with connected devices: Other problems (connection, support, etc.)	20.1
Internet users in the last 3 months who have used any of the devices studied	Main occupation: ICT workers	Total	1,015,163
Internet users in the last 3 months who have used any of the devices studied	Main occupation: ICT workers	Any problem with connected devices	27.5
Internet users in the last 3 months who have used any of the devices studied	Main occupation: ICT workers	Problems with connected devices: security or privacy (personal or family data, etc.)	7.4
Internet users in the last 3 months who have used any of the devices studied	Main occupation: ICT workers	Problems with connected devices: safety or health (accident or health effects)	1.5
Internet users in the last 3 months who have used any of the devices studied	Main occupation: ICT workers	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	15.2
Internet users in the last 3 months who have used any of the devices studied	Main occupation: ICT workers	Problems with connected devices: Other problems (connection, support, etc.)	20.8
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Other workers	Total	19,165,940
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Other workers	Any problem with connected devices	28.0
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Other workers	Problems with connected devices: security or privacy (personal or family data, etc.)	6.5
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Other workers	Problems with connected devices: safety or health (accident or health effects)	1.6
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Other workers	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	16.9
Internet users in the last 3 months who have used any of the devices studied	Main occupation: Other workers	Problems with connected devices: Other problems (connection, support, etc.)	19.3
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: First quintile	Total	6,134,244
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: First quintile	Any problem with connected devices	26.1
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: First quintile	Problems with connected devices: security or privacy (personal or family data, etc.)	5.3
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: First quintile	Problems with connected devices: safety or health (accident or health effects)	1.4
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: First quintile	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	14.7
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: First quintile	Problems with connected devices: Other problems (connection, support, etc.)	18.6
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Second quintile	Total	5,874,884
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Second quintile	Any problem with connected devices	27.0
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Second quintile	Problems with connected devices: security or privacy (personal or family data, etc.)	5.6
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Second quintile	Problems with connected devices: safety or health (accident or health effects)	1.8
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Second quintile	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	16.1
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Second quintile	Problems with connected devices: Other problems (connection, support, etc.)	17.9
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Third quintile	Total	6,036,104
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Third quintile	Any problem with connected devices	28.0
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Third quintile	Problems with connected devices: security or privacy (personal or family data, etc.)	6.4
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Third quintile	Problems with connected devices: safety or health (accident or health effects)	1.2
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Third quintile	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	16.9
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Third quintile	Problems with connected devices: Other problems (connection, support, etc.)	19.5
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Fourth quintile	Total	6,515,614
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Fourth quintile	Any problem with connected devices	29.5
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Fourth quintile	Problems with connected devices: security or privacy (personal or family data, etc.)	7.3
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Fourth quintile	Problems with connected devices: safety or health (accident or health effects)	1.7
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Fourth quintile	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	17.8
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Fourth quintile	Problems with connected devices: Other problems (connection, support, etc.)	21.6
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Fifth quintile	Total	6,693,255
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Fifth quintile	Any problem with connected devices	29.8
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Fifth quintile	Problems with connected devices: security or privacy (personal or family data, etc.)	6.6
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Fifth quintile	Problems with connected devices: safety or health (accident or health effects)	1.8
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Fifth quintile	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	19.0
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Fifth quintile	Problems with connected devices: Other problems (connection, support, etc.)	20.7
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Don't know/No answer	Total	2,284,453
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Don't know/No answer	Any problem with connected devices	20.2
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Don't know/No answer	Problems with connected devices: security or privacy (personal or family data, etc.)	5.4
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Don't know/No answer	Problems with connected devices: safety or health (accident or health effects)	1.7
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Don't know/No answer	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	11.7
Internet users in the last 3 months who have used any of the devices studied	Net monthly income per consumption unit: Don't know/No answer	Problems with connected devices: Other problems (connection, support, etc.)	11.1
Internet users in the last 3 months who have had a problem related to the devices studied	Total persons	Total	9,254,119
Internet users in the last 3 months who have had a problem related to the devices studied	Total persons	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Total persons	Problems with connected devices: security or privacy (personal or family data, etc.)	22.5
Internet users in the last 3 months who have had a problem related to the devices studied	Total persons	Problems with connected devices: safety or health (accident or health effects)	5.8
Internet users in the last 3 months who have had a problem related to the devices studied	Total persons	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	60.3
Internet users in the last 3 months who have had a problem related to the devices studied	Total persons	Problems with connected devices: Other problems (connection, support, etc.)	69.3
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Less than primary education	Total	124,118
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Less than primary education	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Less than primary education	Problems with connected devices: security or privacy (personal or family data, etc.)	6.4
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Less than primary education	Problems with connected devices: safety or health (accident or health effects)	2.8
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Less than primary education	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	76.7
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Less than primary education	Problems with connected devices: Other problems (connection, support, etc.)	65.1
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Primary education	Total	502,633
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Primary education	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Primary education	Problems with connected devices: security or privacy (personal or family data, etc.)	16.2
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Primary education	Problems with connected devices: safety or health (accident or health effects)	7.8
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Primary education	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	72.4
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Primary education	Problems with connected devices: Other problems (connection, support, etc.)	54.3
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: First stage of secondary education	Total	1,729,965
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: First stage of secondary education	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: First stage of secondary education	Problems with connected devices: security or privacy (personal or family data, etc.)	19.8
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: First stage of secondary education	Problems with connected devices: safety or health (accident or health effects)	3.8
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: First stage of secondary education	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	59.7
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: First stage of secondary education	Problems with connected devices: Other problems (connection, support, etc.)	67.3
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Second stage of secondary education	Total	2,600,227
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Second stage of secondary education	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Second stage of secondary education	Problems with connected devices: security or privacy (personal or family data, etc.)	23.6
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Second stage of secondary education	Problems with connected devices: safety or health (accident or health effects)	6.0
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Second stage of secondary education	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	56.3
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Second stage of secondary education	Problems with connected devices: Other problems (connection, support, etc.)	73.8
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Higher vocational training	Total	1,272,714
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Higher vocational training	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Higher vocational training	Problems with connected devices: security or privacy (personal or family data, etc.)	24.6
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Higher vocational training	Problems with connected devices: safety or health (accident or health effects)	7.7
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Higher vocational training	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	60.2
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Higher vocational training	Problems with connected devices: Other problems (connection, support, etc.)	69.4
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: University diploma and equivalent	Total	1,023,855
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: University diploma and equivalent	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: University diploma and equivalent	Problems with connected devices: security or privacy (personal or family data, etc.)	23.3
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: University diploma and equivalent	Problems with connected devices: safety or health (accident or health effects)	9.0
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: University diploma and equivalent	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	65.7
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: University diploma and equivalent	Problems with connected devices: Other problems (connection, support, etc.)	67.7
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: University degree, master's degree and equivalent	Total	1,774,092
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: University degree, master's degree and equivalent	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: University degree, master's degree and equivalent	Problems with connected devices: security or privacy (personal or family data, etc.)	24.4
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: University degree, master's degree and equivalent	Problems with connected devices: safety or health (accident or health effects)	4.6
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: University degree, master's degree and equivalent	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	58.8
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: University degree, master's degree and equivalent	Problems with connected devices: Other problems (connection, support, etc.)	70.7
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Doctorate	Total	134,509
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Doctorate	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Doctorate	Problems with connected devices: security or privacy (personal or family data, etc.)	31.0
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Doctorate	Problems with connected devices: safety or health (accident or health effects)	..
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Doctorate	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	62.4
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Doctorate	Problems with connected devices: Other problems (connection, support, etc.)	46.9
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Other	Total	92,006
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Other	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Other	Problems with connected devices: security or privacy (personal or family data, etc.)	10.0
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Other	Problems with connected devices: safety or health (accident or health effects)	..
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Other	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	57.2
Internet users in the last 3 months who have had a problem related to the devices studied	Educational attainment: Other	Problems with connected devices: Other problems (connection, support, etc.)	88.4
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Employed	Total	5,639,446
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Employed	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Employed	Problems with connected devices: security or privacy (personal or family data, etc.)	23.5
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Employed	Problems with connected devices: safety or health (accident or health effects)	5.9
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Employed	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	60.0
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Employed	Problems with connected devices: Other problems (connection, support, etc.)	69.4
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Unemployed	Total	712,542
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Unemployed	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Unemployed	Problems with connected devices: security or privacy (personal or family data, etc.)	28.4
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Unemployed	Problems with connected devices: safety or health (accident or health effects)	11.2
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Unemployed	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	65.5
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Unemployed	Problems with connected devices: Other problems (connection, support, etc.)	68.5
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Students	Total	921,279
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Students	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Students	Problems with connected devices: security or privacy (personal or family data, etc.)	19.6
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Students	Problems with connected devices: safety or health (accident or health effects)	5.8
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Students	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	47.8
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Students	Problems with connected devices: Other problems (connection, support, etc.)	75.9
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Homemakers	Total	299,982
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Homemakers	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Homemakers	Problems with connected devices: security or privacy (personal or family data, etc.)	14.0
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Homemakers	Problems with connected devices: safety or health (accident or health effects)	..
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Homemakers	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	72.7
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Homemakers	Problems with connected devices: Other problems (connection, support, etc.)	58.5
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Pensioners	Total	1,221,814
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Pensioners	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Pensioners	Problems with connected devices: security or privacy (personal or family data, etc.)	19.1
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Pensioners	Problems with connected devices: safety or health (accident or health effects)	3.8
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Pensioners	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	68.9
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Inactive: Pensioners	Problems with connected devices: Other problems (connection, support, etc.)	64.0
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Other employment status	Total	459,056
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Other employment status	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Other employment status	Problems with connected devices: security or privacy (personal or family data, etc.)	21.3
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Other employment status	Problems with connected devices: safety or health (accident or health effects)	5.2
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Other employment status	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	48.7
Internet users in the last 3 months who have had a problem related to the devices studied	Employment status: Other employment status	Problems with connected devices: Other problems (connection, support, etc.)	77.7
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Employee with a permanent contract	Total	3,995,383
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Employee with a permanent contract	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Employee with a permanent contract	Problems with connected devices: security or privacy (personal or family data, etc.)	23.9
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Employee with a permanent contract	Problems with connected devices: safety or health (accident or health effects)	5.5
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Employee with a permanent contract	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	59.4
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Employee with a permanent contract	Problems with connected devices: Other problems (connection, support, etc.)	68.9
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Employee with a temporary contract	Total	717,895
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Employee with a temporary contract	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Employee with a temporary contract	Problems with connected devices: security or privacy (personal or family data, etc.)	22.0
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Employee with a temporary contract	Problems with connected devices: safety or health (accident or health effects)	6.0
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Employee with a temporary contract	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	60.2
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Employee with a temporary contract	Problems with connected devices: Other problems (connection, support, etc.)	75.0
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Self-employed with employees	Total	385,366
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Self-employed with employees	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Self-employed with employees	Problems with connected devices: security or privacy (personal or family data, etc.)	26.5
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Self-employed with employees	Problems with connected devices: safety or health (accident or health effects)	8.8
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Self-employed with employees	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	58.0
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Self-employed with employees	Problems with connected devices: Other problems (connection, support, etc.)	76.8
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Self-employed without employees	Total	485,350
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Self-employed without employees	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Self-employed without employees	Problems with connected devices: security or privacy (personal or family data, etc.)	21.2
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Self-employed without employees	Problems with connected devices: safety or health (accident or health effects)	6.0
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Self-employed without employees	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	63.7
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Self-employed without employees	Problems with connected devices: Other problems (connection, support, etc.)	62.0
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Contributing family worker (no agreed salary)	Total	55,452
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Contributing family worker (no agreed salary)	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Contributing family worker (no agreed salary)	Problems with connected devices: security or privacy (personal or family data, etc.)	9.3
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Contributing family worker (no agreed salary)	Problems with connected devices: safety or health (accident or health effects)	8.3
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Contributing family worker (no agreed salary)	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	85.2
Internet users in the last 3 months who have had a problem related to the devices studied	Professional status (in main job): Contributing family worker (no agreed salary)	Problems with connected devices: Other problems (connection, support, etc.)	43.8
Internet users in the last 3 months who have had a problem related to the devices studied	Working hours (in main job): Full-time	Total	4,730,852
Internet users in the last 3 months who have had a problem related to the devices studied	Working hours (in main job): Full-time	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Working hours (in main job): Full-time	Problems with connected devices: security or privacy (personal or family data, etc.)	23.3
Internet users in the last 3 months who have had a problem related to the devices studied	Working hours (in main job): Full-time	Problems with connected devices: safety or health (accident or health effects)	5.7
Internet users in the last 3 months who have had a problem related to the devices studied	Working hours (in main job): Full-time	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	60.5
Internet users in the last 3 months who have had a problem related to the devices studied	Working hours (in main job): Full-time	Problems with connected devices: Other problems (connection, support, etc.)	69.8
Internet users in the last 3 months who have had a problem related to the devices studied	Working hours (in main job): Part-time	Total	908,594
Internet users in the last 3 months who have had a problem related to the devices studied	Working hours (in main job): Part-time	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Working hours (in main job): Part-time	Problems with connected devices: security or privacy (personal or family data, etc.)	24.4
Internet users in the last 3 months who have had a problem related to the devices studied	Working hours (in main job): Part-time	Problems with connected devices: safety or health (accident or health effects)	6.8
Internet users in the last 3 months who have had a problem related to the devices studied	Working hours (in main job): Part-time	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	57.6
Internet users in the last 3 months who have had a problem related to the devices studied	Working hours (in main job): Part-time	Problems with connected devices: Other problems (connection, support, etc.)	66.9
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Manual	Total	1,336,063
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Manual	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Manual	Problems with connected devices: security or privacy (personal or family data, etc.)	20.0
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Manual	Problems with connected devices: safety or health (accident or health effects)	3.6
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Manual	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	63.2
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Manual	Problems with connected devices: Other problems (connection, support, etc.)	68.6
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Non-manual	Total	4,303,383
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Non-manual	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Non-manual	Problems with connected devices: security or privacy (personal or family data, etc.)	24.5
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Non-manual	Problems with connected devices: safety or health (accident or health effects)	6.6
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Non-manual	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	59.0
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Non-manual	Problems with connected devices: Other problems (connection, support, etc.)	69.6
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: ICT workers	Total	279,088
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: ICT workers	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: ICT workers	Problems with connected devices: security or privacy (personal or family data, etc.)	27.0
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: ICT workers	Problems with connected devices: safety or health (accident or health effects)	5.4
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: ICT workers	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	55.1
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: ICT workers	Problems with connected devices: Other problems (connection, support, etc.)	75.6
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Other workers	Total	5,360,358
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Other workers	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Other workers	Problems with connected devices: security or privacy (personal or family data, etc.)	23.3
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Other workers	Problems with connected devices: safety or health (accident or health effects)	5.9
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Other workers	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	60.3
Internet users in the last 3 months who have had a problem related to the devices studied	Main occupation: Other workers	Problems with connected devices: Other problems (connection, support, etc.)	69.0
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: First quintile	Total	1,601,993
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: First quintile	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: First quintile	Problems with connected devices: security or privacy (personal or family data, etc.)	20.2
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: First quintile	Problems with connected devices: safety or health (accident or health effects)	5.2
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: First quintile	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	56.2
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: First quintile	Problems with connected devices: Other problems (connection, support, etc.)	71.4
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Second quintile	Total	1,585,422
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Second quintile	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Second quintile	Problems with connected devices: security or privacy (personal or family data, etc.)	20.6
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Second quintile	Problems with connected devices: safety or health (accident or health effects)	6.8
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Second quintile	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	59.8
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Second quintile	Problems with connected devices: Other problems (connection, support, etc.)	66.2
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Third quintile	Total	1,689,753
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Third quintile	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Third quintile	Problems with connected devices: security or privacy (personal or family data, etc.)	22.9
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Third quintile	Problems with connected devices: safety or health (accident or health effects)	4.4
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Third quintile	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	60.5
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Third quintile	Problems with connected devices: Other problems (connection, support, etc.)	69.6
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Fourth quintile	Total	1,924,169
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Fourth quintile	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Fourth quintile	Problems with connected devices: security or privacy (personal or family data, etc.)	24.7
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Fourth quintile	Problems with connected devices: safety or health (accident or health effects)	5.9
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Fourth quintile	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	60.4
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Fourth quintile	Problems with connected devices: Other problems (connection, support, etc.)	73.1
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Fifth quintile	Total	1,991,257
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Fifth quintile	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Fifth quintile	Problems with connected devices: security or privacy (personal or family data, etc.)	22.2
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Fifth quintile	Problems with connected devices: safety or health (accident or health effects)	6.0
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Fifth quintile	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	64.0
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Fifth quintile	Problems with connected devices: Other problems (connection, support, etc.)	69.5
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Don't know/No answer	Total	461,525
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Don't know/No answer	Any problem with connected devices	100.0
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Don't know/No answer	Problems with connected devices: security or privacy (personal or family data, etc.)	26.7
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Don't know/No answer	Problems with connected devices: safety or health (accident or health effects)	8.2
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Don't know/No answer	Problems with connected devices: difficulty of use (installation, configuration, compatibility, etc.)	58.1
Internet users in the last 3 months who have had a problem related to the devices studied	Net monthly income per consumption unit: Don't know/No answer	Problems with connected devices: Other problems (connection, support, etc.)	54.8