Demographic characteristics;Problems experienced in the use of these services;Total
Total Persons;Total number of persons who have used file-storing spaces online in the last three months;8,494,152
Total Persons;Slowness in access and use speed;44.2
Total Persons;Incompatibility between diferent devices and file formats;26.1
Total Persons;Technical problems with the server (e.g unavailability of service);28.7
Total Persons;Disclosure of data to third parties for security problems;5.1
Total Persons;Unathorised use of personal information by the service provider;4.7
Total Persons;Ambiguous or hard to understand terms and conditions from the service provider;18.5
Total Persons;Difficulties to move files from a service provider to another;10.8
Total Persons;Have not experienced problems;40.4
Sex: Male;Total number of persons who have used file-storing spaces online in the last three months;4,677,238
Sex: Male;Slowness in access and use speed;42.5
Sex: Male;Incompatibility between diferent devices and file formats;25.8
Sex: Male;Technical problems with the server (e.g unavailability of service);27.4
Sex: Male;Disclosure of data to third parties for security problems;5.3
Sex: Male;Unathorised use of personal information by the service provider;5.2
Sex: Male;Ambiguous or hard to understand terms and conditions from the service provider;19.9
Sex: Male;Difficulties to move files from a service provider to another;11.2
Sex: Male;Have not experienced problems;41.1
Sex: Female;Total number of persons who have used file-storing spaces online in the last three months;3,816,914
Sex: Female;Slowness in access and use speed;46.4
Sex: Female;Incompatibility between diferent devices and file formats;26.4
Sex: Female;Technical problems with the server (e.g unavailability of service);30.3
Sex: Female;Disclosure of data to third parties for security problems;4.8
Sex: Female;Unathorised use of personal information by the service provider;4.1
Sex: Female;Ambiguous or hard to understand terms and conditions from the service provider;16.9
Sex: Female;Difficulties to move files from a service provider to another;10.3
Sex: Female;Have not experienced problems;39.4
Age: 16 to 24 years old;Total number of persons who have used file-storing spaces online in the last three months;1,874,875
Age: 16 to 24 years old;Slowness in access and use speed;46.9
Age: 16 to 24 years old;Incompatibility between diferent devices and file formats;31.8
Age: 16 to 24 years old;Technical problems with the server (e.g unavailability of service);32.0
Age: 16 to 24 years old;Disclosure of data to third parties for security problems;5.8
Age: 16 to 24 years old;Unathorised use of personal information by the service provider;3.4
Age: 16 to 24 years old;Ambiguous or hard to understand terms and conditions from the service provider;16.3
Age: 16 to 24 years old;Difficulties to move files from a service provider to another;11.5
Age: 16 to 24 years old;Have not experienced problems;37.1
Age: 25 to 34 years old;Total number of persons who have used file-storing spaces online in the last three months;2,277,612
Age: 25 to 34 years old;Slowness in access and use speed;44.7
Age: 25 to 34 years old;Incompatibility between diferent devices and file formats;21.6
Age: 25 to 34 years old;Technical problems with the server (e.g unavailability of service);25.5
Age: 25 to 34 years old;Disclosure of data to third parties for security problems;4.2
Age: 25 to 34 years old;Unathorised use of personal information by the service provider;4.0
Age: 25 to 34 years old;Ambiguous or hard to understand terms and conditions from the service provider;16.5
Age: 25 to 34 years old;Difficulties to move files from a service provider to another;9.9
Age: 25 to 34 years old;Have not experienced problems;40.7
Age: 35 to 44 years old;Total number of persons who have used file-storing spaces online in the last three months;2,246,074
Age: 35 to 44 years old;Slowness in access and use speed;42.3
Age: 35 to 44 years old;Incompatibility between diferent devices and file formats;26.4
Age: 35 to 44 years old;Technical problems with the server (e.g unavailability of service);27.4
Age: 35 to 44 years old;Disclosure of data to third parties for security problems;5.7
Age: 35 to 44 years old;Unathorised use of personal information by the service provider;5.9
Age: 35 to 44 years old;Ambiguous or hard to understand terms and conditions from the service provider;20.9
Age: 35 to 44 years old;Difficulties to move files from a service provider to another;10.8
Age: 35 to 44 years old;Have not experienced problems;42.0
Age: 45 to 54 years old;Total number of persons who have used file-storing spaces online in the last three months;1,395,392
Age: 45 to 54 years old;Slowness in access and use speed;40.2
Age: 45 to 54 years old;Incompatibility between diferent devices and file formats;24.7
Age: 45 to 54 years old;Technical problems with the server (e.g unavailability of service);29.3
Age: 45 to 54 years old;Disclosure of data to third parties for security problems;5.2
Age: 45 to 54 years old;Unathorised use of personal information by the service provider;6.6
Age: 45 to 54 years old;Ambiguous or hard to understand terms and conditions from the service provider;21.1
Age: 45 to 54 years old;Difficulties to move files from a service provider to another;13.0
Age: 45 to 54 years old;Have not experienced problems;44.7
Age: 55 to 64 years old;Total number of persons who have used file-storing spaces online in the last three months;571,134
Age: 55 to 64 years old;Slowness in access and use speed;48.9
Age: 55 to 64 years old;Incompatibility between diferent devices and file formats;26.1
Age: 55 to 64 years old;Technical problems with the server (e.g unavailability of service);32.0
Age: 55 to 64 years old;Disclosure of data to third parties for security problems;4.2
Age: 55 to 64 years old;Unathorised use of personal information by the service provider;3.1
Age: 55 to 64 years old;Ambiguous or hard to understand terms and conditions from the service provider;18.9
Age: 55 to 64 years old;Difficulties to move files from a service provider to another;6.4
Age: 55 to 64 years old;Have not experienced problems;34.8
Age: 65 to 74 years old;Total number of persons who have used file-storing spaces online in the last three months;129,065
Age: 65 to 74 years old;Slowness in access and use speed;54.5
Age: 65 to 74 years old;Incompatibility between diferent devices and file formats;31.4
Age: 65 to 74 years old;Technical problems with the server (e.g unavailability of service);37.7
Age: 65 to 74 years old;Disclosure of data to third parties for security problems;3.0
Age: 65 to 74 years old;Unathorised use of personal information by the service provider;2.8
Age: 65 to 74 years old;Ambiguous or hard to understand terms and conditions from the service provider;18.4
Age: 65 to 74 years old;Difficulties to move files from a service provider to another;10.6
Age: 65 to 74 years old;Have not experienced problems;30.2
Habitat: 100,000 inhabitants and over and provincial capitals;Total number of persons who have used file-storing spaces online in the last three months;3,995,133
Habitat: 100,000 inhabitants and over and provincial capitals;Slowness in access and use speed;41.7
Habitat: 100,000 inhabitants and over and provincial capitals;Incompatibility between diferent devices and file formats;25.1
Habitat: 100,000 inhabitants and over and provincial capitals;Technical problems with the server (e.g unavailability of service);25.7
Habitat: 100,000 inhabitants and over and provincial capitals;Disclosure of data to third parties for security problems;3.6
Habitat: 100,000 inhabitants and over and provincial capitals;Unathorised use of personal information by the service provider;3.8
Habitat: 100,000 inhabitants and over and provincial capitals;Ambiguous or hard to understand terms and conditions from the service provider;18.5
Habitat: 100,000 inhabitants and over and provincial capitals;Difficulties to move files from a service provider to another;9.7
Habitat: 100,000 inhabitants and over and provincial capitals;Have not experienced problems;42.2
Habitat: From 50,000 to fewer than 100,000 inhabitants;Total number of persons who have used file-storing spaces online in the last three months;875,480
Habitat: From 50,000 to fewer than 100,000 inhabitants;Slowness in access and use speed;46.8
Habitat: From 50,000 to fewer than 100,000 inhabitants;Incompatibility between diferent devices and file formats;28.0
Habitat: From 50,000 to fewer than 100,000 inhabitants;Technical problems with the server (e.g unavailability of service);29.7
Habitat: From 50,000 to fewer than 100,000 inhabitants;Disclosure of data to third parties for security problems;4.5
Habitat: From 50,000 to fewer than 100,000 inhabitants;Unathorised use of personal information by the service provider;6.1
Habitat: From 50,000 to fewer than 100,000 inhabitants;Ambiguous or hard to understand terms and conditions from the service provider;19.1
Habitat: From 50,000 to fewer than 100,000 inhabitants;Difficulties to move files from a service provider to another;9.9
Habitat: From 50,000 to fewer than 100,000 inhabitants;Have not experienced problems;38.4
Habitat: From 20,000 to fewer than 50,000 inhabitants;Total number of persons who have used file-storing spaces online in the last three months;1,238,733
Habitat: From 20,000 to fewer than 50,000 inhabitants;Slowness in access and use speed;43.2
Habitat: From 20,000 to fewer than 50,000 inhabitants;Incompatibility between diferent devices and file formats;26.2
Habitat: From 20,000 to fewer than 50,000 inhabitants;Technical problems with the server (e.g unavailability of service);31.8
Habitat: From 20,000 to fewer than 50,000 inhabitants;Disclosure of data to third parties for security problems;6.2
Habitat: From 20,000 to fewer than 50,000 inhabitants;Unathorised use of personal information by the service provider;6.0
Habitat: From 20,000 to fewer than 50,000 inhabitants;Ambiguous or hard to understand terms and conditions from the service provider;16.9
Habitat: From 20,000 to fewer than 50,000 inhabitants;Difficulties to move files from a service provider to another;14.2
Habitat: From 20,000 to fewer than 50,000 inhabitants;Have not experienced problems;39.0
Habitat: From 10,000 to fewer than 20,000 inhabitants;Total number of persons who have used file-storing spaces online in the last three months;916,378
Habitat: From 10,000 to fewer than 20,000 inhabitants;Slowness in access and use speed;45.1
Habitat: From 10,000 to fewer than 20,000 inhabitants;Incompatibility between diferent devices and file formats;31.4
Habitat: From 10,000 to fewer than 20,000 inhabitants;Technical problems with the server (e.g unavailability of service);35.3
Habitat: From 10,000 to fewer than 20,000 inhabitants;Disclosure of data to third parties for security problems;8.7
Habitat: From 10,000 to fewer than 20,000 inhabitants;Unathorised use of personal information by the service provider;4.7
Habitat: From 10,000 to fewer than 20,000 inhabitants;Ambiguous or hard to understand terms and conditions from the service provider;20.8
Habitat: From 10,000 to fewer than 20,000 inhabitants;Difficulties to move files from a service provider to another;11.0
Habitat: From 10,000 to fewer than 20,000 inhabitants;Have not experienced problems;36.6
Habitat: Less than 10,000 inhabitants;Total number of persons who have used file-storing spaces online in the last three months;1,468,428
Habitat: Less than 10,000 inhabitants;Slowness in access and use speed;49.9
Habitat: Less than 10,000 inhabitants;Incompatibility between diferent devices and file formats;24.3
Habitat: Less than 10,000 inhabitants;Technical problems with the server (e.g unavailability of service);29.6
Habitat: Less than 10,000 inhabitants;Disclosure of data to third parties for security problems;6.1
Habitat: Less than 10,000 inhabitants;Unathorised use of personal information by the service provider;5.5
Habitat: Less than 10,000 inhabitants;Ambiguous or hard to understand terms and conditions from the service provider;18.4
Habitat: Less than 10,000 inhabitants;Difficulties to move files from a service provider to another;11.2
Habitat: Less than 10,000 inhabitants;Have not experienced problems;40.0
Size of the household: Households with 1 member;Total number of persons who have used file-storing spaces online in the last three months;481,041
Size of the household: Households with 1 member;Slowness in access and use speed;42.7
Size of the household: Households with 1 member;Incompatibility between diferent devices and file formats;28.4
Size of the household: Households with 1 member;Technical problems with the server (e.g unavailability of service);32.3
Size of the household: Households with 1 member;Disclosure of data to third parties for security problems;3.8
Size of the household: Households with 1 member;Unathorised use of personal information by the service provider;4.7
Size of the household: Households with 1 member;Ambiguous or hard to understand terms and conditions from the service provider;21.5
Size of the household: Households with 1 member;Difficulties to move files from a service provider to another;11.1
Size of the household: Households with 1 member;Have not experienced problems;39.5
Size of the household: Households with 2 members;Total number of persons who have used file-storing spaces online in the last three months;1,692,673
Size of the household: Households with 2 members;Slowness in access and use speed;42.9
Size of the household: Households with 2 members;Incompatibility between diferent devices and file formats;23.5
Size of the household: Households with 2 members;Technical problems with the server (e.g unavailability of service);26.7
Size of the household: Households with 2 members;Disclosure of data to third parties for security problems;4.0
Size of the household: Households with 2 members;Unathorised use of personal information by the service provider;2.7
Size of the household: Households with 2 members;Ambiguous or hard to understand terms and conditions from the service provider;19.9
Size of the household: Households with 2 members;Difficulties to move files from a service provider to another;10.7
Size of the household: Households with 2 members;Have not experienced problems;42.3
Size of the household: Households with 3 members;Total number of persons who have used file-storing spaces online in the last three months;2,602,024
Size of the household: Households with 3 members;Slowness in access and use speed;43.6
Size of the household: Households with 3 members;Incompatibility between diferent devices and file formats;24.9
Size of the household: Households with 3 members;Technical problems with the server (e.g unavailability of service);29.2
Size of the household: Households with 3 members;Disclosure of data to third parties for security problems;5.4
Size of the household: Households with 3 members;Unathorised use of personal information by the service provider;5.6
Size of the household: Households with 3 members;Ambiguous or hard to understand terms and conditions from the service provider;18.4
Size of the household: Households with 3 members;Difficulties to move files from a service provider to another;10.0
Size of the household: Households with 3 members;Have not experienced problems;41.8
Size of the household: Households with 4 members;Total number of persons who have used file-storing spaces online in the last three months;2,744,361
Size of the household: Households with 4 members;Slowness in access and use speed;45.1
Size of the household: Households with 4 members;Incompatibility between diferent devices and file formats;28.8
Size of the household: Households with 4 members;Technical problems with the server (e.g unavailability of service);28.9
Size of the household: Households with 4 members;Disclosure of data to third parties for security problems;5.4
Size of the household: Households with 4 members;Unathorised use of personal information by the service provider;5.1
Size of the household: Households with 4 members;Ambiguous or hard to understand terms and conditions from the service provider;18.4
Size of the household: Households with 4 members;Difficulties to move files from a service provider to another;9.5
Size of the household: Households with 4 members;Have not experienced problems;38.4
Size of the household: Households with 5 or more members;Total number of persons who have used file-storing spaces online in the last three months;974,053
Size of the household: Households with 5 or more members;Slowness in access and use speed;46.8
Size of the household: Households with 5 or more members;Incompatibility between diferent devices and file formats;25.1
Size of the household: Households with 5 or more members;Technical problems with the server (e.g unavailability of service);28.8
Size of the household: Households with 5 or more members;Disclosure of data to third parties for security problems;5.9
Size of the household: Households with 5 or more members;Unathorised use of personal information by the service provider;4.6
Size of the household: Households with 5 or more members;Ambiguous or hard to understand terms and conditions from the service provider;15.5
Size of the household: Households with 5 or more members;Difficulties to move files from a service provider to another;16.4
Size of the household: Households with 5 or more members;Have not experienced problems;39.0
Nationality: Spanish;Total number of persons who have used file-storing spaces online in the last three months;7,727,578
Nationality: Spanish;Slowness in access and use speed;44.0
Nationality: Spanish;Incompatibility between diferent devices and file formats;26.1
Nationality: Spanish;Technical problems with the server (e.g unavailability of service);28.7
Nationality: Spanish;Disclosure of data to third parties for security problems;4.8
Nationality: Spanish;Unathorised use of personal information by the service provider;4.6
Nationality: Spanish;Ambiguous or hard to understand terms and conditions from the service provider;18.9
Nationality: Spanish;Difficulties to move files from a service provider to another;10.6
Nationality: Spanish;Have not experienced problems;40.4
Nationality: Foreign;Total number of persons who have used file-storing spaces online in the last three months;766,574
Nationality: Foreign;Slowness in access and use speed;47.1
Nationality: Foreign;Incompatibility between diferent devices and file formats;26.4
Nationality: Foreign;Technical problems with the server (e.g unavailability of service);28.8
Nationality: Foreign;Disclosure of data to third parties for security problems;7.6
Nationality: Foreign;Unathorised use of personal information by the service provider;6.2
Nationality: Foreign;Ambiguous or hard to understand terms and conditions from the service provider;14.6
Nationality: Foreign;Difficulties to move files from a service provider to another;12.5
Nationality: Foreign;Have not experienced problems;39.5