Activity grouping (except CNAE 56, 64-66 and 95.1);Main variables;Size of the enterprise;Total
Total Enterprises;G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;45,44
Total Enterprises;G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;40,33
Total Enterprises;G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;67,72
Total Enterprises;G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;82,51
Total Enterprises;G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;35,48
Total Enterprises;G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;32,53
Total Enterprises;G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;47,73
Total Enterprises;G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;59,9
Total Enterprises;G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;33,75
Total Enterprises;G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;30,9
Total Enterprises;G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;45,48
Total Enterprises;G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;58,34
Total Enterprises;G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;25,31
Total Enterprises;G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;22,68
Total Enterprises;G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;36,12
Total Enterprises;G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;47,92
1. Total Industry (CNAE 10-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;51,18
1. Total Industry (CNAE 10-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;43,65
1. Total Industry (CNAE 10-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;78,87
1. Total Industry (CNAE 10-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;91,38
1. Total Industry (CNAE 10-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;31,96
1. Total Industry (CNAE 10-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;28,26
1. Total Industry (CNAE 10-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;44,54
1. Total Industry (CNAE 10-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;57,24
1. Total Industry (CNAE 10-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;30,85
1. Total Industry (CNAE 10-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;27,13
1. Total Industry (CNAE 10-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;43,48
1. Total Industry (CNAE 10-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;56,31
1. Total Industry (CNAE 10-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;22,65
1. Total Industry (CNAE 10-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;19,76
1. Total Industry (CNAE 10-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;32,22
1. Total Industry (CNAE 10-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;43,5
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;46,11
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;39,85
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;74,07
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;89,38
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;27,14
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;24,49
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;37,01
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;57,58
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;26,11
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;23,55
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;35,63
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;55,9
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;19,36
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;16,6
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;29,81
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;50,35
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;61,49
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;52,08
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;84,68
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;97,98
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;41,13
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;36,05
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;52,47
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;66,21
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;38,63
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;33,24
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;50,61
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;65,63
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;29,44
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;25,9
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;36,41
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;51,22
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;49,08
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;42,76
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;79,88
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;87,82
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;29,48
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;26,16
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;46,21
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;45,94
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;28,82
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;25,42
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;45,91
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;45,94
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;19,12
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;16,71
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;31,19
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;31,48
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;54,77
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;46,43
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;82,15
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;94
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;35,89
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;32,38
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;47,45
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;52,21
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;34,97
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;31,4
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;46,71
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;51,84
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;26,77
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;24,44
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;34,52
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;37,27
1.5. Energy and water (CNAE 35-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;50,52
1.5. Energy and water (CNAE 35-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;41,96
1.5. Energy and water (CNAE 35-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;71,18
1.5. Energy and water (CNAE 35-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;80,75
1.5. Energy and water (CNAE 35-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;32,63
1.5. Energy and water (CNAE 35-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;26,25
1.5. Energy and water (CNAE 35-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;45,22
1.5. Energy and water (CNAE 35-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;63,1
1.5. Energy and water (CNAE 35-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;32,39
1.5. Energy and water (CNAE 35-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;26,12
1.5. Energy and water (CNAE 35-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;45,22
1.5. Energy and water (CNAE 35-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;61
1.5. Energy and water (CNAE 35-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;21,39
1.5. Energy and water (CNAE 35-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;18,51
1.5. Energy and water (CNAE 35-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;25,56
1.5. Energy and water (CNAE 35-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;39,45
2. Total Construction (CNAE 41-43);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;26,72
2. Total Construction (CNAE 41-43);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;23,55
2. Total Construction (CNAE 41-43);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;53,47
2. Total Construction (CNAE 41-43);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;85,78
2. Total Construction (CNAE 41-43);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;20,11
2. Total Construction (CNAE 41-43);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;18,16
2. Total Construction (CNAE 41-43);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;36,83
2. Total Construction (CNAE 41-43);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;52,37
2. Total Construction (CNAE 41-43);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;19,44
2. Total Construction (CNAE 41-43);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;17,74
2. Total Construction (CNAE 41-43);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;33,97
2. Total Construction (CNAE 41-43);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;49,98
2. Total Construction (CNAE 41-43);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;10,99
2. Total Construction (CNAE 41-43);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;9,66
2. Total Construction (CNAE 41-43);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;21,95
2. Total Construction (CNAE 41-43);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;38,48
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;47,33
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;43,24
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;64,16
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;78,17
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;40,6
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;38,01
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;50,93
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;61,58
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;38,36
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;35,85
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;48,16
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;59,77
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;29,82
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;27,24
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;40,14
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;50,54
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;54,82
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;51,28
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;74,97
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;84,57
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;44,65
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;42,44
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;57,17
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;63,34
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;41,75
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;39,72
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;52,87
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;61,22
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;34,33
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;31,51
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;50,56
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;56,44
3.2. Transport and storage (CNAE 49-53);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;41,68
3.2. Transport and storage (CNAE 49-53);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;37,33
3.2. Transport and storage (CNAE 49-53);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;61,55
3.2. Transport and storage (CNAE 49-53);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;79,52
3.2. Transport and storage (CNAE 49-53);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;29,93
3.2. Transport and storage (CNAE 49-53);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;27,42
3.2. Transport and storage (CNAE 49-53);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;40
3.2. Transport and storage (CNAE 49-53);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;59,07
3.2. Transport and storage (CNAE 49-53);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;29,29
3.2. Transport and storage (CNAE 49-53);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;26,76
3.2. Transport and storage (CNAE 49-53);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;39,66
3.2. Transport and storage (CNAE 49-53);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;57,29
3.2. Transport and storage (CNAE 49-53);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;17,77
3.2. Transport and storage (CNAE 49-53);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;15,8
3.2. Transport and storage (CNAE 49-53);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;24,53
3.2. Transport and storage (CNAE 49-53);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;46,66
3.3. Accommodation services (CNAE 55);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;42,63
3.3. Accommodation services (CNAE 55);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;37,1
3.3. Accommodation services (CNAE 55);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;59,11
3.3. Accommodation services (CNAE 55);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;67,73
3.3. Accommodation services (CNAE 55);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;43,94
3.3. Accommodation services (CNAE 55);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;39,74
3.3. Accommodation services (CNAE 55);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;57,8
3.3. Accommodation services (CNAE 55);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;53,81
3.3. Accommodation services (CNAE 55);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;39,09
3.3. Accommodation services (CNAE 55);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;35,03
3.3. Accommodation services (CNAE 55);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;51,82
3.3. Accommodation services (CNAE 55);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;53
3.3. Accommodation services (CNAE 55);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;35,48
3.3. Accommodation services (CNAE 55);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;31,02
3.3. Accommodation services (CNAE 55);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;49,85
3.3. Accommodation services (CNAE 55);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;48,23
3.4. Information and communications (CNAE 58-63);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;55,01
3.4. Information and communications (CNAE 58-63);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;50,75
3.4. Information and communications (CNAE 58-63);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;63,97
3.4. Information and communications (CNAE 58-63);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;86,47
3.4. Information and communications (CNAE 58-63);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;60,54
3.4. Information and communications (CNAE 58-63);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;58,53
3.4. Information and communications (CNAE 58-63);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;65,05
3.4. Information and communications (CNAE 58-63);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;74,28
3.4. Information and communications (CNAE 58-63);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;56,85
3.4. Information and communications (CNAE 58-63);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;54,52
3.4. Information and communications (CNAE 58-63);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;62,18
3.4. Information and communications (CNAE 58-63);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;72,39
3.4. Information and communications (CNAE 58-63);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;46,11
3.4. Information and communications (CNAE 58-63);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;44,8
3.4. Information and communications (CNAE 58-63);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;48,27
3.4. Information and communications (CNAE 58-63);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;58,33
3.5. Real estate activities (CNAE 68);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;36,65
3.5. Real estate activities (CNAE 68);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;32,5
3.5. Real estate activities (CNAE 68);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;72,25
3.5. Real estate activities (CNAE 68);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;88,89
3.5. Real estate activities (CNAE 68);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;43,68
3.5. Real estate activities (CNAE 68);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;40,78
3.5. Real estate activities (CNAE 68);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;67,49
3.5. Real estate activities (CNAE 68);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;88,89
3.5. Real estate activities (CNAE 68);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;42,13
3.5. Real estate activities (CNAE 68);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;39,14
3.5. Real estate activities (CNAE 68);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;66,65
3.5. Real estate activities (CNAE 68);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;88,89
3.5. Real estate activities (CNAE 68);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;26,8
3.5. Real estate activities (CNAE 68);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;24,79
3.5. Real estate activities (CNAE 68);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;41,23
3.5. Real estate activities (CNAE 68);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;75
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;43,98
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;37,56
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;73,78
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;85,71
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;38,38
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;34,98
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;51,45
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;71,9
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;37,7
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;34,43
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;50,2
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;70,51
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;26,13
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;22,76
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;40,03
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;55,48
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;33,3
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;28,79
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;40,82
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;66,35
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;29,56
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;26,36
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;35,27
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;51,84
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;27,99
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;24,69
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;34,17
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;49,9
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;21,53
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;19,79
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;22,42
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;40,75
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;64,22
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;61,89
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;67,43
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;85,5
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;67,62
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;66,45
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;70,1
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;74,77
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;65,44
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;64,32
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;67,72
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;72,84
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;52,14
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;51,74
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;51,81
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;59,38