Population class;Autonomous City and Community;Type of action;Total Total Persons (16 to 74 years old);National Total;Total;35.238.288 Total Persons (16 to 74 years old);National Total;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;62,9 Total Persons (16 to 74 years old);National Total;Obtain information from Public Administrations webpages;54,1 Total Persons (16 to 74 years old);National Total;Download official forms;42,5 Total Persons (16 to 74 years old);National Total;Send filled forms (includes tax payment, medical appointment request...);49,4 Total Persons (16 to 74 years old);National Total;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,3 Total Persons (16 to 74 years old);Andalucía;Total;6.339.755 Total Persons (16 to 74 years old);Andalucía;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;58,6 Total Persons (16 to 74 years old);Andalucía;Obtain information from Public Administrations webpages;50,2 Total Persons (16 to 74 years old);Andalucía;Download official forms;37,9 Total Persons (16 to 74 years old);Andalucía;Send filled forms (includes tax payment, medical appointment request...);46,6 Total Persons (16 to 74 years old);Andalucía;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,8 Total Persons (16 to 74 years old);Aragón;Total;973.022 Total Persons (16 to 74 years old);Aragón;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59 Total Persons (16 to 74 years old);Aragón;Obtain information from Public Administrations webpages;50,4 Total Persons (16 to 74 years old);Aragón;Download official forms;43,4 Total Persons (16 to 74 years old);Aragón;Send filled forms (includes tax payment, medical appointment request...);48,4 Total Persons (16 to 74 years old);Aragón;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,8 Total Persons (16 to 74 years old);Asturias, Principado de;Total;761.818 Total Persons (16 to 74 years old);Asturias, Principado de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59,5 Total Persons (16 to 74 years old);Asturias, Principado de;Obtain information from Public Administrations webpages;49,9 Total Persons (16 to 74 years old);Asturias, Principado de;Download official forms;41,4 Total Persons (16 to 74 years old);Asturias, Principado de;Send filled forms (includes tax payment, medical appointment request...);48,1 Total Persons (16 to 74 years old);Asturias, Principado de;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,4 Total Persons (16 to 74 years old);Balears, Illes;Total;934.941 Total Persons (16 to 74 years old);Balears, Illes;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;57,8 Total Persons (16 to 74 years old);Balears, Illes;Obtain information from Public Administrations webpages;49,5 Total Persons (16 to 74 years old);Balears, Illes;Download official forms;38,7 Total Persons (16 to 74 years old);Balears, Illes;Send filled forms (includes tax payment, medical appointment request...);45,7 Total Persons (16 to 74 years old);Balears, Illes;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;15,5 Total Persons (16 to 74 years old);Canarias;Total;1.759.234 Total Persons (16 to 74 years old);Canarias;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,6 Total Persons (16 to 74 years old);Canarias;Obtain information from Public Administrations webpages;56,9 Total Persons (16 to 74 years old);Canarias;Download official forms;43,9 Total Persons (16 to 74 years old);Canarias;Send filled forms (includes tax payment, medical appointment request...);44,8 Total Persons (16 to 74 years old);Canarias;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,7 Total Persons (16 to 74 years old);Cantabria;Total;435.873 Total Persons (16 to 74 years old);Cantabria;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;56 Total Persons (16 to 74 years old);Cantabria;Obtain information from Public Administrations webpages;48,7 Total Persons (16 to 74 years old);Cantabria;Download official forms;32,8 Total Persons (16 to 74 years old);Cantabria;Send filled forms (includes tax payment, medical appointment request...);45,1 Total Persons (16 to 74 years old);Cantabria;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;9,2 Total Persons (16 to 74 years old);Castilla y León;Total;1.740.099 Total Persons (16 to 74 years old);Castilla y León;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61,5 Total Persons (16 to 74 years old);Castilla y León;Obtain information from Public Administrations webpages;51,9 Total Persons (16 to 74 years old);Castilla y León;Download official forms;39,4 Total Persons (16 to 74 years old);Castilla y León;Send filled forms (includes tax payment, medical appointment request...);44,4 Total Persons (16 to 74 years old);Castilla y León;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,3 Total Persons (16 to 74 years old);Castilla-La Mancha;Total;1.507.007 Total Persons (16 to 74 years old);Castilla-La Mancha;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;56,9 Total Persons (16 to 74 years old);Castilla-La Mancha;Obtain information from Public Administrations webpages;45,5 Total Persons (16 to 74 years old);Castilla-La Mancha;Download official forms;34,2 Total Persons (16 to 74 years old);Castilla-La Mancha;Send filled forms (includes tax payment, medical appointment request...);45,7 Total Persons (16 to 74 years old);Castilla-La Mancha;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,6 Total Persons (16 to 74 years old);Cataluña;Total;5.648.947 Total Persons (16 to 74 years old);Cataluña;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;69,7 Total Persons (16 to 74 years old);Cataluña;Obtain information from Public Administrations webpages;59,6 Total Persons (16 to 74 years old);Cataluña;Download official forms;49,1 Total Persons (16 to 74 years old);Cataluña;Send filled forms (includes tax payment, medical appointment request...);56,1 Total Persons (16 to 74 years old);Cataluña;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,3 Total Persons (16 to 74 years old);Comunitat Valenciana;Total;3.754.401 Total Persons (16 to 74 years old);Comunitat Valenciana;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,3 Total Persons (16 to 74 years old);Comunitat Valenciana;Obtain information from Public Administrations webpages;53,8 Total Persons (16 to 74 years old);Comunitat Valenciana;Download official forms;43,1 Total Persons (16 to 74 years old);Comunitat Valenciana;Send filled forms (includes tax payment, medical appointment request...);49,5 Total Persons (16 to 74 years old);Comunitat Valenciana;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;8,8 Total Persons (16 to 74 years old);Extremadura;Total;785.372 Total Persons (16 to 74 years old);Extremadura;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61,2 Total Persons (16 to 74 years old);Extremadura;Obtain information from Public Administrations webpages;53,9 Total Persons (16 to 74 years old);Extremadura;Download official forms;44,3 Total Persons (16 to 74 years old);Extremadura;Send filled forms (includes tax payment, medical appointment request...);47,6 Total Persons (16 to 74 years old);Extremadura;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12 Total Persons (16 to 74 years old);Galicia;Total;1.985.871 Total Persons (16 to 74 years old);Galicia;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;57,9 Total Persons (16 to 74 years old);Galicia;Obtain information from Public Administrations webpages;46 Total Persons (16 to 74 years old);Galicia;Download official forms;37,1 Total Persons (16 to 74 years old);Galicia;Send filled forms (includes tax payment, medical appointment request...);44,4 Total Persons (16 to 74 years old);Galicia;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;15,7 Total Persons (16 to 74 years old);Madrid, Comunidad de;Total;5.051.342 Total Persons (16 to 74 years old);Madrid, Comunidad de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;71,3 Total Persons (16 to 74 years old);Madrid, Comunidad de;Obtain information from Public Administrations webpages;64,2 Total Persons (16 to 74 years old);Madrid, Comunidad de;Download official forms;50,3 Total Persons (16 to 74 years old);Madrid, Comunidad de;Send filled forms (includes tax payment, medical appointment request...);58,7 Total Persons (16 to 74 years old);Madrid, Comunidad de;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;9,6 Total Persons (16 to 74 years old);Murcia, Región de;Total;1.118.512 Total Persons (16 to 74 years old);Murcia, Región de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;54,2 Total Persons (16 to 74 years old);Murcia, Región de;Obtain information from Public Administrations webpages;47,3 Total Persons (16 to 74 years old);Murcia, Región de;Download official forms;38,7 Total Persons (16 to 74 years old);Murcia, Región de;Send filled forms (includes tax payment, medical appointment request...);42,2 Total Persons (16 to 74 years old);Murcia, Región de;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Total;481.480 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,4 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Obtain information from Public Administrations webpages;55,7 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Download official forms;44,7 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Send filled forms (includes tax payment, medical appointment request...);42,1 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;15,7 Total Persons (16 to 74 years old);País Vasco;Total;1.608.123 Total Persons (16 to 74 years old);País Vasco;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;57 Total Persons (16 to 74 years old);País Vasco;Obtain information from Public Administrations webpages;50,5 Total Persons (16 to 74 years old);País Vasco;Download official forms;34,2 Total Persons (16 to 74 years old);País Vasco;Send filled forms (includes tax payment, medical appointment request...);40,5 Total Persons (16 to 74 years old);País Vasco;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,9 Total Persons (16 to 74 years old);Rioja, La;Total;232.305 Total Persons (16 to 74 years old);Rioja, La;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61,2 Total Persons (16 to 74 years old);Rioja, La;Obtain information from Public Administrations webpages;47,4 Total Persons (16 to 74 years old);Rioja, La;Download official forms;39,9 Total Persons (16 to 74 years old);Rioja, La;Send filled forms (includes tax payment, medical appointment request...);49,6 Total Persons (16 to 74 years old);Rioja, La;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12 Total Persons (16 to 74 years old);Ceuta;Total;58.819 Total Persons (16 to 74 years old);Ceuta;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;62,8 Total Persons (16 to 74 years old);Ceuta;Obtain information from Public Administrations webpages;53 Total Persons (16 to 74 years old);Ceuta;Download official forms;47,7 Total Persons (16 to 74 years old);Ceuta;Send filled forms (includes tax payment, medical appointment request...);56,2 Total Persons (16 to 74 years old);Ceuta;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;17,1 Total Persons (16 to 74 years old);Melilla;Total;61.367 Total Persons (16 to 74 years old);Melilla;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;68,3 Total Persons (16 to 74 years old);Melilla;Obtain information from Public Administrations webpages;53 Total Persons (16 to 74 years old);Melilla;Download official forms;41,1 Total Persons (16 to 74 years old);Melilla;Send filled forms (includes tax payment, medical appointment request...);55,9 Total Persons (16 to 74 years old);Melilla;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;14 Internet users in the last 12 months;National Total;Total;32.935.248 Internet users in the last 12 months;National Total;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;67,3 Internet users in the last 12 months;National Total;Obtain information from Public Administrations webpages;57,9 Internet users in the last 12 months;National Total;Download official forms;45,5 Internet users in the last 12 months;National Total;Send filled forms (includes tax payment, medical appointment request...);52,9 Internet users in the last 12 months;National Total;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,1 Internet users in the last 12 months;Andalucía;Total;5.882.091 Internet users in the last 12 months;Andalucía;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,2 Internet users in the last 12 months;Andalucía;Obtain information from Public Administrations webpages;54,1 Internet users in the last 12 months;Andalucía;Download official forms;40,9 Internet users in the last 12 months;Andalucía;Send filled forms (includes tax payment, medical appointment request...);50,2 Internet users in the last 12 months;Andalucía;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,7 Internet users in the last 12 months;Aragón;Total;916.678 Internet users in the last 12 months;Aragón;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;62,6 Internet users in the last 12 months;Aragón;Obtain information from Public Administrations webpages;53,5 Internet users in the last 12 months;Aragón;Download official forms;46,1 Internet users in the last 12 months;Aragón;Send filled forms (includes tax payment, medical appointment request...);51,3 Internet users in the last 12 months;Aragón;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;14,6 Internet users in the last 12 months;Asturias, Principado de;Total;695.483 Internet users in the last 12 months;Asturias, Principado de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,2 Internet users in the last 12 months;Asturias, Principado de;Obtain information from Public Administrations webpages;54,7 Internet users in the last 12 months;Asturias, Principado de;Download official forms;45,3 Internet users in the last 12 months;Asturias, Principado de;Send filled forms (includes tax payment, medical appointment request...);52,7 Internet users in the last 12 months;Asturias, Principado de;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;14,6 Internet users in the last 12 months;Balears, Illes;Total;881.768 Internet users in the last 12 months;Balears, Illes;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61,3 Internet users in the last 12 months;Balears, Illes;Obtain information from Public Administrations webpages;52,5 Internet users in the last 12 months;Balears, Illes;Download official forms;41 Internet users in the last 12 months;Balears, Illes;Send filled forms (includes tax payment, medical appointment request...);48,5 Internet users in the last 12 months;Balears, Illes;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;16,4 Internet users in the last 12 months;Canarias;Total;1.615.310 Internet users in the last 12 months;Canarias;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;69,3 Internet users in the last 12 months;Canarias;Obtain information from Public Administrations webpages;62 Internet users in the last 12 months;Canarias;Download official forms;47,8 Internet users in the last 12 months;Canarias;Send filled forms (includes tax payment, medical appointment request...);48,8 Internet users in the last 12 months;Canarias;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,7 Internet users in the last 12 months;Cantabria;Total;400.649 Internet users in the last 12 months;Cantabria;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;60,9 Internet users in the last 12 months;Cantabria;Obtain information from Public Administrations webpages;52,9 Internet users in the last 12 months;Cantabria;Download official forms;35,7 Internet users in the last 12 months;Cantabria;Send filled forms (includes tax payment, medical appointment request...);49,1 Internet users in the last 12 months;Cantabria;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10 Internet users in the last 12 months;Castilla y León;Total;1.583.733 Internet users in the last 12 months;Castilla y León;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;67,5 Internet users in the last 12 months;Castilla y León;Obtain information from Public Administrations webpages;57 Internet users in the last 12 months;Castilla y León;Download official forms;43,3 Internet users in the last 12 months;Castilla y León;Send filled forms (includes tax payment, medical appointment request...);48,8 Internet users in the last 12 months;Castilla y León;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,5 Internet users in the last 12 months;Castilla-La Mancha;Total;1.402.550 Internet users in the last 12 months;Castilla-La Mancha;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61,1 Internet users in the last 12 months;Castilla-La Mancha;Obtain information from Public Administrations webpages;48,9 Internet users in the last 12 months;Castilla-La Mancha;Download official forms;36,8 Internet users in the last 12 months;Castilla-La Mancha;Send filled forms (includes tax payment, medical appointment request...);49,1 Internet users in the last 12 months;Castilla-La Mancha;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,4 Internet users in the last 12 months;Cataluña;Total;5.419.377 Internet users in the last 12 months;Cataluña;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;72,7 Internet users in the last 12 months;Cataluña;Obtain information from Public Administrations webpages;62,1 Internet users in the last 12 months;Cataluña;Download official forms;51,2 Internet users in the last 12 months;Cataluña;Send filled forms (includes tax payment, medical appointment request...);58,4 Internet users in the last 12 months;Cataluña;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,7 Internet users in the last 12 months;Comunitat Valenciana;Total;3.498.837 Internet users in the last 12 months;Comunitat Valenciana;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;68 Internet users in the last 12 months;Comunitat Valenciana;Obtain information from Public Administrations webpages;57,7 Internet users in the last 12 months;Comunitat Valenciana;Download official forms;46,2 Internet users in the last 12 months;Comunitat Valenciana;Send filled forms (includes tax payment, medical appointment request...);53,1 Internet users in the last 12 months;Comunitat Valenciana;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;9,5 Internet users in the last 12 months;Extremadura;Total;723.101 Internet users in the last 12 months;Extremadura;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;66,5 Internet users in the last 12 months;Extremadura;Obtain information from Public Administrations webpages;58,5 Internet users in the last 12 months;Extremadura;Download official forms;48,1 Internet users in the last 12 months;Extremadura;Send filled forms (includes tax payment, medical appointment request...);51,7 Internet users in the last 12 months;Extremadura;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,1 Internet users in the last 12 months;Galicia;Total;1.748.925 Internet users in the last 12 months;Galicia;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,7 Internet users in the last 12 months;Galicia;Obtain information from Public Administrations webpages;52,2 Internet users in the last 12 months;Galicia;Download official forms;42,1 Internet users in the last 12 months;Galicia;Send filled forms (includes tax payment, medical appointment request...);50,4 Internet users in the last 12 months;Galicia;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;17,8 Internet users in the last 12 months;Madrid, Comunidad de;Total;4.849.686 Internet users in the last 12 months;Madrid, Comunidad de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;74,3 Internet users in the last 12 months;Madrid, Comunidad de;Obtain information from Public Administrations webpages;66,9 Internet users in the last 12 months;Madrid, Comunidad de;Download official forms;52,3 Internet users in the last 12 months;Madrid, Comunidad de;Send filled forms (includes tax payment, medical appointment request...);61,1 Internet users in the last 12 months;Madrid, Comunidad de;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10 Internet users in the last 12 months;Murcia, Región de;Total;1.022.963 Internet users in the last 12 months;Murcia, Región de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59,3 Internet users in the last 12 months;Murcia, Región de;Obtain information from Public Administrations webpages;51,8 Internet users in the last 12 months;Murcia, Región de;Download official forms;42,3 Internet users in the last 12 months;Murcia, Región de;Send filled forms (includes tax payment, medical appointment request...);46,1 Internet users in the last 12 months;Murcia, Región de;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;14,2 Internet users in the last 12 months;Navarra, Comunidad Foral de;Total;459.393 Internet users in the last 12 months;Navarra, Comunidad Foral de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;68,5 Internet users in the last 12 months;Navarra, Comunidad Foral de;Obtain information from Public Administrations webpages;58,4 Internet users in the last 12 months;Navarra, Comunidad Foral de;Download official forms;46,9 Internet users in the last 12 months;Navarra, Comunidad Foral de;Send filled forms (includes tax payment, medical appointment request...);44,1 Internet users in the last 12 months;Navarra, Comunidad Foral de;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;16,5 Internet users in the last 12 months;País Vasco;Total;1.502.678 Internet users in the last 12 months;País Vasco;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61 Internet users in the last 12 months;País Vasco;Obtain information from Public Administrations webpages;54 Internet users in the last 12 months;País Vasco;Download official forms;36,6 Internet users in the last 12 months;País Vasco;Send filled forms (includes tax payment, medical appointment request...);43,4 Internet users in the last 12 months;País Vasco;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,7 Internet users in the last 12 months;Rioja, La;Total;215.702 Internet users in the last 12 months;Rioja, La;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,9 Internet users in the last 12 months;Rioja, La;Obtain information from Public Administrations webpages;51 Internet users in the last 12 months;Rioja, La;Download official forms;43 Internet users in the last 12 months;Rioja, La;Send filled forms (includes tax payment, medical appointment request...);53,4 Internet users in the last 12 months;Rioja, La;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,9 Internet users in the last 12 months;Ceuta;Total;56.082 Internet users in the last 12 months;Ceuta;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,8 Internet users in the last 12 months;Ceuta;Obtain information from Public Administrations webpages;55,6 Internet users in the last 12 months;Ceuta;Download official forms;50 Internet users in the last 12 months;Ceuta;Send filled forms (includes tax payment, medical appointment request...);58,9 Internet users in the last 12 months;Ceuta;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;17,9 Internet users in the last 12 months;Melilla;Total;60.242 Internet users in the last 12 months;Melilla;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;69,6 Internet users in the last 12 months;Melilla;Obtain information from Public Administrations webpages;54 Internet users in the last 12 months;Melilla;Download official forms;41,9 Internet users in the last 12 months;Melilla;Send filled forms (includes tax payment, medical appointment request...);57 Internet users in the last 12 months;Melilla;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;14,2 Internet users in the last 3 months;National Total;Total;32.844.075 Internet users in the last 3 months;National Total;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;67,5 Internet users in the last 3 months;National Total;Obtain information from Public Administrations webpages;58 Internet users in the last 3 months;National Total;Download official forms;45,6 Internet users in the last 3 months;National Total;Send filled forms (includes tax payment, medical appointment request...);53 Internet users in the last 3 months;National Total;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12 Internet users in the last 3 months;Andalucía;Total;5.856.196 Internet users in the last 3 months;Andalucía;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,4 Internet users in the last 3 months;Andalucía;Obtain information from Public Administrations webpages;54,3 Internet users in the last 3 months;Andalucía;Download official forms;41,1 Internet users in the last 3 months;Andalucía;Send filled forms (includes tax payment, medical appointment request...);50,4 Internet users in the last 3 months;Andalucía;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,6 Internet users in the last 3 months;Aragón;Total;916.136 Internet users in the last 3 months;Aragón;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;62,6 Internet users in the last 3 months;Aragón;Obtain information from Public Administrations webpages;53,5 Internet users in the last 3 months;Aragón;Download official forms;46,1 Internet users in the last 3 months;Aragón;Send filled forms (includes tax payment, medical appointment request...);51,4 Internet users in the last 3 months;Aragón;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;14,6 Internet users in the last 3 months;Asturias, Principado de;Total;694.375 Internet users in the last 3 months;Asturias, Principado de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,3 Internet users in the last 3 months;Asturias, Principado de;Obtain information from Public Administrations webpages;54,7 Internet users in the last 3 months;Asturias, Principado de;Download official forms;45,4 Internet users in the last 3 months;Asturias, Principado de;Send filled forms (includes tax payment, medical appointment request...);52,8 Internet users in the last 3 months;Asturias, Principado de;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;14,7 Internet users in the last 3 months;Balears, Illes;Total;881.768 Internet users in the last 3 months;Balears, Illes;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61,3 Internet users in the last 3 months;Balears, Illes;Obtain information from Public Administrations webpages;52,5 Internet users in the last 3 months;Balears, Illes;Download official forms;41 Internet users in the last 3 months;Balears, Illes;Send filled forms (includes tax payment, medical appointment request...);48,5 Internet users in the last 3 months;Balears, Illes;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;16,4 Internet users in the last 3 months;Canarias;Total;1.612.035 Internet users in the last 3 months;Canarias;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;69,2 Internet users in the last 3 months;Canarias;Obtain information from Public Administrations webpages;61,9 Internet users in the last 3 months;Canarias;Download official forms;47,7 Internet users in the last 3 months;Canarias;Send filled forms (includes tax payment, medical appointment request...);48,7 Internet users in the last 3 months;Canarias;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,7 Internet users in the last 3 months;Cantabria;Total;399.527 Internet users in the last 3 months;Cantabria;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61 Internet users in the last 3 months;Cantabria;Obtain information from Public Administrations webpages;53,1 Internet users in the last 3 months;Cantabria;Download official forms;35,8 Internet users in the last 3 months;Cantabria;Send filled forms (includes tax payment, medical appointment request...);49,2 Internet users in the last 3 months;Cantabria;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;9,9 Internet users in the last 3 months;Castilla y León;Total;1.578.970 Internet users in the last 3 months;Castilla y León;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;67,7 Internet users in the last 3 months;Castilla y León;Obtain information from Public Administrations webpages;57,2 Internet users in the last 3 months;Castilla y León;Download official forms;43,5 Internet users in the last 3 months;Castilla y León;Send filled forms (includes tax payment, medical appointment request...);49 Internet users in the last 3 months;Castilla y León;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,3 Internet users in the last 3 months;Castilla-La Mancha;Total;1.397.363 Internet users in the last 3 months;Castilla-La Mancha;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61,3 Internet users in the last 3 months;Castilla-La Mancha;Obtain information from Public Administrations webpages;49,1 Internet users in the last 3 months;Castilla-La Mancha;Download official forms;36,9 Internet users in the last 3 months;Castilla-La Mancha;Send filled forms (includes tax payment, medical appointment request...);49,3 Internet users in the last 3 months;Castilla-La Mancha;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,5 Internet users in the last 3 months;Cataluña;Total;5.404.601 Internet users in the last 3 months;Cataluña;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;72,8 Internet users in the last 3 months;Cataluña;Obtain information from Public Administrations webpages;62,3 Internet users in the last 3 months;Cataluña;Download official forms;51,3 Internet users in the last 3 months;Cataluña;Send filled forms (includes tax payment, medical appointment request...);58,6 Internet users in the last 3 months;Cataluña;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,7 Internet users in the last 3 months;Comunitat Valenciana;Total;3.494.131 Internet users in the last 3 months;Comunitat Valenciana;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;68,1 Internet users in the last 3 months;Comunitat Valenciana;Obtain information from Public Administrations webpages;57,8 Internet users in the last 3 months;Comunitat Valenciana;Download official forms;46,3 Internet users in the last 3 months;Comunitat Valenciana;Send filled forms (includes tax payment, medical appointment request...);53,2 Internet users in the last 3 months;Comunitat Valenciana;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;9,5 Internet users in the last 3 months;Extremadura;Total;719.016 Internet users in the last 3 months;Extremadura;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;66,9 Internet users in the last 3 months;Extremadura;Obtain information from Public Administrations webpages;58,8 Internet users in the last 3 months;Extremadura;Download official forms;48,4 Internet users in the last 3 months;Extremadura;Send filled forms (includes tax payment, medical appointment request...);52 Internet users in the last 3 months;Extremadura;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,2 Internet users in the last 3 months;Galicia;Total;1.736.521 Internet users in the last 3 months;Galicia;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;66,2 Internet users in the last 3 months;Galicia;Obtain information from Public Administrations webpages;52,6 Internet users in the last 3 months;Galicia;Download official forms;42,5 Internet users in the last 3 months;Galicia;Send filled forms (includes tax payment, medical appointment request...);50,7 Internet users in the last 3 months;Galicia;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;17,7 Internet users in the last 3 months;Madrid, Comunidad de;Total;4.847.575 Internet users in the last 3 months;Madrid, Comunidad de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;74,3 Internet users in the last 3 months;Madrid, Comunidad de;Obtain information from Public Administrations webpages;66,9 Internet users in the last 3 months;Madrid, Comunidad de;Download official forms;52,4 Internet users in the last 3 months;Madrid, Comunidad de;Send filled forms (includes tax payment, medical appointment request...);61,1 Internet users in the last 3 months;Madrid, Comunidad de;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10 Internet users in the last 3 months;Murcia, Región de;Total;1.012.913 Internet users in the last 3 months;Murcia, Región de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59,9 Internet users in the last 3 months;Murcia, Región de;Obtain information from Public Administrations webpages;52,3 Internet users in the last 3 months;Murcia, Región de;Download official forms;42,8 Internet users in the last 3 months;Murcia, Región de;Send filled forms (includes tax payment, medical appointment request...);46,6 Internet users in the last 3 months;Murcia, Región de;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;14,3 Internet users in the last 3 months;Navarra, Comunidad Foral de;Total;459.393 Internet users in the last 3 months;Navarra, Comunidad Foral de;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;68,5 Internet users in the last 3 months;Navarra, Comunidad Foral de;Obtain information from Public Administrations webpages;58,4 Internet users in the last 3 months;Navarra, Comunidad Foral de;Download official forms;46,9 Internet users in the last 3 months;Navarra, Comunidad Foral de;Send filled forms (includes tax payment, medical appointment request...);44,1 Internet users in the last 3 months;Navarra, Comunidad Foral de;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;16,5 Internet users in the last 3 months;País Vasco;Total;1.502.678 Internet users in the last 3 months;País Vasco;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61 Internet users in the last 3 months;País Vasco;Obtain information from Public Administrations webpages;54 Internet users in the last 3 months;País Vasco;Download official forms;36,6 Internet users in the last 3 months;País Vasco;Send filled forms (includes tax payment, medical appointment request...);43,4 Internet users in the last 3 months;País Vasco;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,7 Internet users in the last 3 months;Rioja, La;Total;215.446 Internet users in the last 3 months;Rioja, La;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,9 Internet users in the last 3 months;Rioja, La;Obtain information from Public Administrations webpages;51 Internet users in the last 3 months;Rioja, La;Download official forms;43 Internet users in the last 3 months;Rioja, La;Send filled forms (includes tax payment, medical appointment request...);53,5 Internet users in the last 3 months;Rioja, La;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,9 Internet users in the last 3 months;Ceuta;Total;56.082 Internet users in the last 3 months;Ceuta;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,8 Internet users in the last 3 months;Ceuta;Obtain information from Public Administrations webpages;55,6 Internet users in the last 3 months;Ceuta;Download official forms;50 Internet users in the last 3 months;Ceuta;Send filled forms (includes tax payment, medical appointment request...);58,9 Internet users in the last 3 months;Ceuta;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;17,9 Internet users in the last 3 months;Melilla;Total;59.349 Internet users in the last 3 months;Melilla;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;70,6 Internet users in the last 3 months;Melilla;Obtain information from Public Administrations webpages;54,8 Internet users in the last 3 months;Melilla;Download official forms;42,5 Internet users in the last 3 months;Melilla;Send filled forms (includes tax payment, medical appointment request...);57,8 Internet users in the last 3 months;Melilla;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;14,5