Population class;Socio-economic characteristics;Problem when purchasing;Total
Total Persons  (16 to 74 years old);Total Persons;Total;35,236,585
Total Persons  (16 to 74 years old);Total Persons;Some problem;26.1
Total Persons  (16 to 74 years old);Total Persons;Technical failures on the website during ordering or payment, or it was difficult to use;9.0
Total Persons  (16 to 74 years old);Total Persons;Difficulty finding information about warranties or other legal rights;8.3
Total Persons  (16 to 74 years old);Total Persons;Delays in delivery;15.9
Total Persons  (16 to 74 years old);Total Persons;Final costs higher than those indicated;2.7
Total Persons  (16 to 74 years old);Total Persons;Products or services ordered with defects or different from those ordered;7.4
Total Persons  (16 to 74 years old);Total Persons;Fraud-related issues;2.8
Total Persons  (16 to 74 years old);Total Persons;Difficult claims or compensation or without satisfactory response after the claim;4.3
Total Persons  (16 to 74 years old);Total Persons;Foreign sellers who do not fulfill orders in Spain;3.1
Total Persons  (16 to 74 years old);Total Persons;Other problems;2.3
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;Total;1,276,240
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;Some problem;3.3
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;Technical failures on the website during ordering or payment, or it was difficult to use;1.3
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;Difficulty finding information about warranties or other legal rights;0.1
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;Delays in delivery;2.5
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;Final costs higher than those indicated;..
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;Products or services ordered with defects or different from those ordered;0.2
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;Fraud-related issues;0.4
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;Difficult claims or compensation or without satisfactory response after the claim;0.9
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;Foreign sellers who do not fulfill orders in Spain;0.9
Total Persons  (16 to 74 years old);Studies completed: Illiterate persons with unfinished primary education;Other problems;1.0
Total Persons  (16 to 74 years old);Studies completed: Primary Education;Total;3,266,556
Total Persons  (16 to 74 years old);Studies completed: Primary Education;Some problem;7.4
Total Persons  (16 to 74 years old);Studies completed: Primary Education;Technical failures on the website during ordering or payment, or it was difficult to use;1.8
Total Persons  (16 to 74 years old);Studies completed: Primary Education;Difficulty finding information about warranties or other legal rights;1.8
Total Persons  (16 to 74 years old);Studies completed: Primary Education;Delays in delivery;5.0
Total Persons  (16 to 74 years old);Studies completed: Primary Education;Final costs higher than those indicated;0.8
Total Persons  (16 to 74 years old);Studies completed: Primary Education;Products or services ordered with defects or different from those ordered;2.1
Total Persons  (16 to 74 years old);Studies completed: Primary Education;Fraud-related issues;0.9
Total Persons  (16 to 74 years old);Studies completed: Primary Education;Difficult claims or compensation or without satisfactory response after the claim;1.6
Total Persons  (16 to 74 years old);Studies completed: Primary Education;Foreign sellers who do not fulfill orders in Spain;1.7
Total Persons  (16 to 74 years old);Studies completed: Primary Education;Other problems;0.4
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;Total;8,629,193
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;Some problem;16.3
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;Technical failures on the website during ordering or payment, or it was difficult to use;4.0
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;Difficulty finding information about warranties or other legal rights;4.5
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;Delays in delivery;10.4
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;Final costs higher than those indicated;1.4
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;Products or services ordered with defects or different from those ordered;4.3
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;Fraud-related issues;1.7
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;2.7
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;2.1
Total Persons  (16 to 74 years old);Studies completed: First stage Secondary Education;Other problems;1.3
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;Total;8,767,316
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;Some problem;29.6
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;Technical failures on the website during ordering or payment, or it was difficult to use;9.9
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;Difficulty finding information about warranties or other legal rights;7.9
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;Delays in delivery;18.8
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;Final costs higher than those indicated;3.8
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;Products or services ordered with defects or different from those ordered;8.0
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;Fraud-related issues;3.0
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;4.6
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;2.9
Total Persons  (16 to 74 years old);Studies completed: Second stage Secondary Education;Other problems;2.5
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;Total;3,811,436
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;Some problem;32.9
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;Technical failures on the website during ordering or payment, or it was difficult to use;11.6
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;Difficulty finding information about warranties or other legal rights;9.1
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;Delays in delivery;20.4
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;Final costs higher than those indicated;3.5
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;Products or services ordered with defects or different from those ordered;10.4
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;Fraud-related issues;4.3
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;Difficult claims or compensation or without satisfactory response after the claim;4.9
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;Foreign sellers who do not fulfill orders in Spain;4.5
Total Persons  (16 to 74 years old);Studies completed: Advanced Vocational Education;Other problems;3.9
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;Total;3,740,780
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;Some problem;36.2
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;Technical failures on the website during ordering or payment, or it was difficult to use;14.6
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;Difficulty finding information about warranties or other legal rights;13.9
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;Delays in delivery;20.1
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;Final costs higher than those indicated;3.4
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;Products or services ordered with defects or different from those ordered;10.6
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;Fraud-related issues;3.7
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;Difficult claims or compensation or without satisfactory response after the claim;5.2
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;Foreign sellers who do not fulfill orders in Spain;4.1
Total Persons  (16 to 74 years old);Studies completed: University studies and similar;Other problems;2.4
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;Total;5,320,149
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;Some problem;39.8
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;Technical failures on the website during ordering or payment, or it was difficult to use;15.3
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;Difficulty finding information about warranties or other legal rights;15.6
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;Delays in delivery;22.8
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;Final costs higher than those indicated;3.6
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;Products or services ordered with defects or different from those ordered;11.7
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;Fraud-related issues;4.4
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;Difficult claims or compensation or without satisfactory response after the claim;7.2
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;Foreign sellers who do not fulfill orders in Spain;4.3
Total Persons  (16 to 74 years old);Studies completed: University studies, Master's and similar;Other problems;3.6
Total Persons  (16 to 74 years old);Studies completed: University doctorate;Total;385,132
Total Persons  (16 to 74 years old);Studies completed: University doctorate;Some problem;45.8
Total Persons  (16 to 74 years old);Studies completed: University doctorate;Technical failures on the website during ordering or payment, or it was difficult to use;22.0
Total Persons  (16 to 74 years old);Studies completed: University doctorate;Difficulty finding information about warranties or other legal rights;20.3
Total Persons  (16 to 74 years old);Studies completed: University doctorate;Delays in delivery;29.0
Total Persons  (16 to 74 years old);Studies completed: University doctorate;Final costs higher than those indicated;3.8
Total Persons  (16 to 74 years old);Studies completed: University doctorate;Products or services ordered with defects or different from those ordered;14.0
Total Persons  (16 to 74 years old);Studies completed: University doctorate;Fraud-related issues;6.4
Total Persons  (16 to 74 years old);Studies completed: University doctorate;Difficult claims or compensation or without satisfactory response after the claim;8.8
Total Persons  (16 to 74 years old);Studies completed: University doctorate;Foreign sellers who do not fulfill orders in Spain;3.0
Total Persons  (16 to 74 years old);Studies completed: University doctorate;Other problems;6.3
Total Persons  (16 to 74 years old);Studies completed: Others;Total;39,784
Total Persons  (16 to 74 years old);Studies completed: Others;Some problem;11.4
Total Persons  (16 to 74 years old);Studies completed: Others;Technical failures on the website during ordering or payment, or it was difficult to use;4.8
Total Persons  (16 to 74 years old);Studies completed: Others;Difficulty finding information about warranties or other legal rights;8.5
Total Persons  (16 to 74 years old);Studies completed: Others;Delays in delivery;3.7
Total Persons  (16 to 74 years old);Studies completed: Others;Final costs higher than those indicated;..
Total Persons  (16 to 74 years old);Studies completed: Others;Products or services ordered with defects or different from those ordered;8.5
Total Persons  (16 to 74 years old);Studies completed: Others;Fraud-related issues;3.7
Total Persons  (16 to 74 years old);Studies completed: Others;Difficult claims or compensation or without satisfactory response after the claim;3.7
Total Persons  (16 to 74 years old);Studies completed: Others;Foreign sellers who do not fulfill orders in Spain;5.4
Total Persons  (16 to 74 years old);Studies completed: Others;Other problems;1.2
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;Total;18,703,329
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;Some problem;30.9
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;Technical failures on the website during ordering or payment, or it was difficult to use;11.4
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;Difficulty finding information about warranties or other legal rights;10.0
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;Delays in delivery;18.3
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;Final costs higher than those indicated;2.9
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;Products or services ordered with defects or different from those ordered;9.1
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;Fraud-related issues;3.2
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;5.0
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;Foreign sellers who do not fulfill orders in Spain;3.4
Total Persons  (16 to 74 years old);Employment situation: Employed economically active persons;Other problems;2.9
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;Total;4,680,884
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;Some problem;23.5
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;Technical failures on the website during ordering or payment, or it was difficult to use;6.8
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;Difficulty finding information about warranties or other legal rights;6.9
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;Delays in delivery;14.5
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;Final costs higher than those indicated;2.0
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;Products or services ordered with defects or different from those ordered;6.0
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;Fraud-related issues;2.7
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;4.4
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;Foreign sellers who do not fulfill orders in Spain;2.4
Total Persons  (16 to 74 years old);Employment situation: Unemployed economically active persons;Other problems;1.9
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;Total;3,065,503
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;Some problem;34.6
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;Technical failures on the website during ordering or payment, or it was difficult to use;11.7
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;Difficulty finding information about warranties or other legal rights;10.2
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;Delays in delivery;23.3
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;Final costs higher than those indicated;5.6
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;Products or services ordered with defects or different from those ordered;9.0
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;Fraud-related issues;3.7
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;Difficult claims or compensation or without satisfactory response after the claim;5.1
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;Foreign sellers who do not fulfill orders in Spain;4.5
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Students;Other problems;3.3
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;Total;1,587,624
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;Some problem;12.3
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;Technical failures on the website during ordering or payment, or it was difficult to use;2.9
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;Difficulty finding information about warranties or other legal rights;3.5
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;Delays in delivery;6.9
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;Final costs higher than those indicated;0.5
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;Products or services ordered with defects or different from those ordered;4.1
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;Fraud-related issues;1.4
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;Difficult claims or compensation or without satisfactory response after the claim;0.6
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;Foreign sellers who do not fulfill orders in Spain;2.4
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Household chores;Other problems;0.3
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;Total;5,377,249
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;Some problem;12.2
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;Technical failures on the website during ordering or payment, or it was difficult to use;3.9
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;Difficulty finding information about warranties or other legal rights;4.2
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;Delays in delivery;7.4
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;Final costs higher than those indicated;1.4
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;Products or services ordered with defects or different from those ordered;3.1
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;Fraud-related issues;1.6
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;Difficult claims or compensation or without satisfactory response after the claim;2.7
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;Foreign sellers who do not fulfill orders in Spain;2.0
Total Persons  (16 to 74 years old);Employment situation: Inactive population: Pensioners;Other problems;0.9
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;Total;1,821,996
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;Some problem;22.2
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;Technical failures on the website during ordering or payment, or it was difficult to use;6.2
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;Difficulty finding information about warranties or other legal rights;7.2
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;Delays in delivery;14.7
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;Final costs higher than those indicated;2.3
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;Products or services ordered with defects or different from those ordered;6.5
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;Fraud-related issues;3.1
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;Difficult claims or compensation or without satisfactory response after the claim;3.0
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;Foreign sellers who do not fulfill orders in Spain;2.3
Total Persons  (16 to 74 years old);Employment situation: Other employment situation;Other problems;2.3
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;Total;11,899,151
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;Some problem;31.2
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;Technical failures on the website during ordering or payment, or it was difficult to use;11.0
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;Difficulty finding information about warranties or other legal rights;9.7
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;Delays in delivery;18.5
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;Final costs higher than those indicated;2.9
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;Products or services ordered with defects or different from those ordered;9.7
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;Fraud-related issues;3.4
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;Difficult claims or compensation or without satisfactory response after the claim;4.9
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;Foreign sellers who do not fulfill orders in Spain;3.4
Total Persons  (16 to 74 years old);Professional Situation (in main job): Permanent or indefinite-term employed person;Other problems;2.7
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;Total;3,540,558
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;Some problem;32.3
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;Technical failures on the website during ordering or payment, or it was difficult to use;12.7
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;Difficulty finding information about warranties or other legal rights;9.4
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;Delays in delivery;19.7
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;Final costs higher than those indicated;3.5
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;Products or services ordered with defects or different from those ordered;8.0
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;Fraud-related issues;2.6
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;Difficult claims or compensation or without satisfactory response after the claim;5.4
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;Foreign sellers who do not fulfill orders in Spain;4.0
Total Persons  (16 to 74 years old);Professional Situation (in main job): Temporary workers employed by someone else;Other problems;3.4
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;Total;1,226,093
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;Some problem;25.8
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;Technical failures on the website during ordering or payment, or it was difficult to use;12.1
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;Difficulty finding information about warranties or other legal rights;10.2
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;Delays in delivery;16.1
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;Final costs higher than those indicated;3.1
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;Products or services ordered with defects or different from those ordered;9.8
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;Fraud-related issues;1.3
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;Difficult claims or compensation or without satisfactory response after the claim;3.0
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;Foreign sellers who do not fulfill orders in Spain;2.8
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed with employees;Other problems;3.3
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;Total;1,850,403
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;Some problem;29.6
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;Technical failures on the website during ordering or payment, or it was difficult to use;11.8
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;Difficulty finding information about warranties or other legal rights;14.1
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;Delays in delivery;15.5
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;Final costs higher than those indicated;2.0
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;Products or services ordered with defects or different from those ordered;7.7
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;Fraud-related issues;5.0
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;Difficult claims or compensation or without satisfactory response after the claim;6.2
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;Foreign sellers who do not fulfill orders in Spain;3.2
Total Persons  (16 to 74 years old);Professional Situation (in main job): Self-employed without employees;Other problems;2.7
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);Total;187,124
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);Some problem;25.8
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);Technical failures on the website during ordering or payment, or it was difficult to use;3.8
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);Difficulty finding information about warranties or other legal rights;..
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);Delays in delivery;21.0
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);Final costs higher than those indicated;..
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);Products or services ordered with defects or different from those ordered;7.8
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);Fraud-related issues;..
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);Difficult claims or compensation or without satisfactory response after the claim;0.4
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);Foreign sellers who do not fulfill orders in Spain;0.4
Total Persons  (16 to 74 years old);Professional Situation (in main job):  Family help (without stipulated salary);Other problems;..
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;Total;15,280,545
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;Some problem;31.5
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;Technical failures on the website during ordering or payment, or it was difficult to use;12.0
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;Difficulty finding information about warranties or other legal rights;10.6
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;Delays in delivery;19.0
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;Final costs higher than those indicated;3.1
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;Products or services ordered with defects or different from those ordered;9.3
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;Fraud-related issues;3.2
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;Difficult claims or compensation or without satisfactory response after the claim;5.2
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;Foreign sellers who do not fulfill orders in Spain;3.7
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Full-time;Other problems;3.0
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;Total;3,422,783
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;Some problem;27.9
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;Technical failures on the website during ordering or payment, or it was difficult to use;8.7
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;Difficulty finding information about warranties or other legal rights;7.7
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;Delays in delivery;15.2
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;Final costs higher than those indicated;2.3
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;Products or services ordered with defects or different from those ordered;8.3
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;Fraud-related issues;3.3
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;Difficult claims or compensation or without satisfactory response after the claim;4.0
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;Foreign sellers who do not fulfill orders in Spain;2.3
Total Persons  (16 to 74 years old);Professional working pattern (in main job): Part-time;Other problems;2.3
Total Persons  (16 to 74 years old);Main occupation: Manual;Total;5,878,180
Total Persons  (16 to 74 years old);Main occupation: Manual;Some problem;20.9
Total Persons  (16 to 74 years old);Main occupation: Manual;Technical failures on the website during ordering or payment, or it was difficult to use;5.8
Total Persons  (16 to 74 years old);Main occupation: Manual;Difficulty finding information about warranties or other legal rights;5.9
Total Persons  (16 to 74 years old);Main occupation: Manual;Delays in delivery;14.7
Total Persons  (16 to 74 years old);Main occupation: Manual;Final costs higher than those indicated;1.6
Total Persons  (16 to 74 years old);Main occupation: Manual;Products or services ordered with defects or different from those ordered;5.6
Total Persons  (16 to 74 years old);Main occupation: Manual;Fraud-related issues;2.6
Total Persons  (16 to 74 years old);Main occupation: Manual;Difficult claims or compensation or without satisfactory response after the claim;3.9
Total Persons  (16 to 74 years old);Main occupation: Manual;Foreign sellers who do not fulfill orders in Spain;3.4
Total Persons  (16 to 74 years old);Main occupation: Manual;Other problems;2.2
Total Persons  (16 to 74 years old);Main occupation: Non-manual;Total;12,825,148
Total Persons  (16 to 74 years old);Main occupation: Non-manual;Some problem;35.4
Total Persons  (16 to 74 years old);Main occupation: Non-manual;Technical failures on the website during ordering or payment, or it was difficult to use;14.0
Total Persons  (16 to 74 years old);Main occupation: Non-manual;Difficulty finding information about warranties or other legal rights;11.9
Total Persons  (16 to 74 years old);Main occupation: Non-manual;Delays in delivery;19.9
Total Persons  (16 to 74 years old);Main occupation: Non-manual;Final costs higher than those indicated;3.5
Total Persons  (16 to 74 years old);Main occupation: Non-manual;Products or services ordered with defects or different from those ordered;10.8
Total Persons  (16 to 74 years old);Main occupation: Non-manual;Fraud-related issues;3.5
Total Persons  (16 to 74 years old);Main occupation: Non-manual;Difficult claims or compensation or without satisfactory response after the claim;5.5
Total Persons  (16 to 74 years old);Main occupation: Non-manual;Foreign sellers who do not fulfill orders in Spain;3.5
Total Persons  (16 to 74 years old);Main occupation: Non-manual;Other problems;3.2
Total Persons  (16 to 74 years old);Main occupation: ICT workers;Total;791,036
Total Persons  (16 to 74 years old);Main occupation: ICT workers;Some problem;44.9
Total Persons  (16 to 74 years old);Main occupation: ICT workers;Technical failures on the website during ordering or payment, or it was difficult to use;16.4
Total Persons  (16 to 74 years old);Main occupation: ICT workers;Difficulty finding information about warranties or other legal rights;15.8
Total Persons  (16 to 74 years old);Main occupation: ICT workers;Delays in delivery;25.3
Total Persons  (16 to 74 years old);Main occupation: ICT workers;Final costs higher than those indicated;6.0
Total Persons  (16 to 74 years old);Main occupation: ICT workers;Products or services ordered with defects or different from those ordered;18.0
Total Persons  (16 to 74 years old);Main occupation: ICT workers;Fraud-related issues;4.1
Total Persons  (16 to 74 years old);Main occupation: ICT workers;Difficult claims or compensation or without satisfactory response after the claim;8.5
Total Persons  (16 to 74 years old);Main occupation: ICT workers;Foreign sellers who do not fulfill orders in Spain;5.4
Total Persons  (16 to 74 years old);Main occupation: ICT workers;Other problems;5.5
Total Persons  (16 to 74 years old);Main occupation: Other workers;Total;17,912,293
Total Persons  (16 to 74 years old);Main occupation: Other workers;Some problem;30.2
Total Persons  (16 to 74 years old);Main occupation: Other workers;Technical failures on the website during ordering or payment, or it was difficult to use;11.2
Total Persons  (16 to 74 years old);Main occupation: Other workers;Difficulty finding information about warranties or other legal rights;9.8
Total Persons  (16 to 74 years old);Main occupation: Other workers;Delays in delivery;18.0
Total Persons  (16 to 74 years old);Main occupation: Other workers;Final costs higher than those indicated;2.8
Total Persons  (16 to 74 years old);Main occupation: Other workers;Products or services ordered with defects or different from those ordered;8.7
Total Persons  (16 to 74 years old);Main occupation: Other workers;Fraud-related issues;3.2
Total Persons  (16 to 74 years old);Main occupation: Other workers;Difficult claims or compensation or without satisfactory response after the claim;4.8
Total Persons  (16 to 74 years old);Main occupation: Other workers;Foreign sellers who do not fulfill orders in Spain;3.3
Total Persons  (16 to 74 years old);Main occupation: Other workers;Other problems;2.7
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;Total;4,898,218
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;Some problem;17.1
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;Technical failures on the website during ordering or payment, or it was difficult to use;6.0
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;Difficulty finding information about warranties or other legal rights;4.6
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;Delays in delivery;11.2
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;Final costs higher than those indicated;2.4
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;Products or services ordered with defects or different from those ordered;5.1
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;Fraud-related issues;2.2
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;Difficult claims or compensation or without satisfactory response after the claim;2.6
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;Foreign sellers who do not fulfill orders in Spain;2.0
Total Persons  (16 to 74 years old);Net household monthly income Less than 900 Euros;Other problems;2.8
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;Total;10,447,296
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;Some problem;20.7
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;Technical failures on the website during ordering or payment, or it was difficult to use;7.0
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;Difficulty finding information about warranties or other legal rights;7.1
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;Delays in delivery;13.3
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;Final costs higher than those indicated;2.1
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;Products or services ordered with defects or different from those ordered;6.3
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;Fraud-related issues;2.5
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;Difficult claims or compensation or without satisfactory response after the claim;4.1
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;Foreign sellers who do not fulfill orders in Spain;3.1
Total Persons  (16 to 74 years old);Net household monthly income : From 900 to less than 1,600;Other problems;2.1
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;Total;7,318,865
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;Some problem;31.4
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;Technical failures on the website during ordering or payment, or it was difficult to use;11.0
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;Difficulty finding information about warranties or other legal rights;9.8
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;Delays in delivery;20.1
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;Final costs higher than those indicated;3.3
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;Products or services ordered with defects or different from those ordered;8.8
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;Fraud-related issues;3.2
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;Difficult claims or compensation or without satisfactory response after the claim;5.5
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;Foreign sellers who do not fulfill orders in Spain;4.1
Total Persons  (16 to 74 years old);Net household monthly income : From 1,600 to less than 2,500;Other problems;2.7
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;Total;2,929,884
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;Some problem;34.3
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;Technical failures on the website during ordering or payment, or it was difficult to use;12.9
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;Difficulty finding information about warranties or other legal rights;10.7
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;Delays in delivery;17.7
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;Final costs higher than those indicated;2.3
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;Products or services ordered with defects or different from those ordered;10.8
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;Fraud-related issues;2.5
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;Difficult claims or compensation or without satisfactory response after the claim;5.2
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;Foreign sellers who do not fulfill orders in Spain;2.5
Total Persons  (16 to 74 years old);Net household monthly income : From  2,500 to less than 3,000;Other problems;2.5
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;Total;4,417,846
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;Some problem;39.1
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;Technical failures on the website during ordering or payment, or it was difficult to use;14.2
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;Difficulty finding information about warranties or other legal rights;13.7
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;Delays in delivery;20.1
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;Final costs higher than those indicated;3.7
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;Products or services ordered with defects or different from those ordered;10.7
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;Fraud-related issues;4.1
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;Difficult claims or compensation or without satisfactory response after the claim;5.1
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;Foreign sellers who do not fulfill orders in Spain;3.8
Total Persons  (16 to 74 years old);Net household monthly income 3,000 euros or more;Other problems;3.0
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;Total;5,224,476
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;Some problem;22.2
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;Technical failures on the website during ordering or payment, or it was difficult to use;6.7
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;Difficulty finding information about warranties or other legal rights;6.1
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;Delays in delivery;14.8
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;Final costs higher than those indicated;2.3
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;Products or services ordered with defects or different from those ordered;5.2
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;Fraud-related issues;2.8
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;Difficult claims or compensation or without satisfactory response after the claim;3.2
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;Foreign sellers who do not fulfill orders in Spain;2.3
Total Persons  (16 to 74 years old);Net household monthly income DK/NA;Other problems;1.1
People that have made online purchases in the last 3 months;Total Persons;Total;19,457,524
People that have made online purchases in the last 3 months;Total Persons;Some problem;47.2
People that have made online purchases in the last 3 months;Total Persons;Technical failures on the website during ordering or payment, or it was difficult to use;16.4
People that have made online purchases in the last 3 months;Total Persons;Difficulty finding information about warranties or other legal rights;15.1
People that have made online purchases in the last 3 months;Total Persons;Delays in delivery;28.7
People that have made online purchases in the last 3 months;Total Persons;Final costs higher than those indicated;4.8
People that have made online purchases in the last 3 months;Total Persons;Products or services ordered with defects or different from those ordered;13.4
People that have made online purchases in the last 3 months;Total Persons;Fraud-related issues;5.2
People that have made online purchases in the last 3 months;Total Persons;Difficult claims or compensation or without satisfactory response after the claim;7.7
People that have made online purchases in the last 3 months;Total Persons;Foreign sellers who do not fulfill orders in Spain;5.5
People that have made online purchases in the last 3 months;Total Persons;Other problems;4.2
People that have made online purchases in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Total;83,961
People that have made online purchases in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Some problem;49.9
People that have made online purchases in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Technical failures on the website during ordering or payment, or it was difficult to use;19.3
People that have made online purchases in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Difficulty finding information about warranties or other legal rights;1.4
People that have made online purchases in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Delays in delivery;38.4
People that have made online purchases in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Final costs higher than those indicated;..
People that have made online purchases in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Products or services ordered with defects or different from those ordered;3.3
People that have made online purchases in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Fraud-related issues;5.5
People that have made online purchases in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Difficult claims or compensation or without satisfactory response after the claim;14.1
People that have made online purchases in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Foreign sellers who do not fulfill orders in Spain;13.1
People that have made online purchases in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Other problems;15.0
People that have made online purchases in the last 3 months;Studies completed: Primary Education;Total;542,873
People that have made online purchases in the last 3 months;Studies completed: Primary Education;Some problem;44.6
People that have made online purchases in the last 3 months;Studies completed: Primary Education;Technical failures on the website during ordering or payment, or it was difficult to use;10.6
People that have made online purchases in the last 3 months;Studies completed: Primary Education;Difficulty finding information about warranties or other legal rights;11.1
People that have made online purchases in the last 3 months;Studies completed: Primary Education;Delays in delivery;30.1
People that have made online purchases in the last 3 months;Studies completed: Primary Education;Final costs higher than those indicated;4.6
People that have made online purchases in the last 3 months;Studies completed: Primary Education;Products or services ordered with defects or different from those ordered;12.7
People that have made online purchases in the last 3 months;Studies completed: Primary Education;Fraud-related issues;5.3
People that have made online purchases in the last 3 months;Studies completed: Primary Education;Difficult claims or compensation or without satisfactory response after the claim;9.6
People that have made online purchases in the last 3 months;Studies completed: Primary Education;Foreign sellers who do not fulfill orders in Spain;10.1
People that have made online purchases in the last 3 months;Studies completed: Primary Education;Other problems;2.6
People that have made online purchases in the last 3 months;Studies completed: First stage Secondary Education;Total;3,615,944
People that have made online purchases in the last 3 months;Studies completed: First stage Secondary Education;Some problem;38.9
People that have made online purchases in the last 3 months;Studies completed: First stage Secondary Education;Technical failures on the website during ordering or payment, or it was difficult to use;9.7
People that have made online purchases in the last 3 months;Studies completed: First stage Secondary Education;Difficulty finding information about warranties or other legal rights;10.8
People that have made online purchases in the last 3 months;Studies completed: First stage Secondary Education;Delays in delivery;24.8
People that have made online purchases in the last 3 months;Studies completed: First stage Secondary Education;Final costs higher than those indicated;3.2
People that have made online purchases in the last 3 months;Studies completed: First stage Secondary Education;Products or services ordered with defects or different from those ordered;10.2
People that have made online purchases in the last 3 months;Studies completed: First stage Secondary Education;Fraud-related issues;4.1
People that have made online purchases in the last 3 months;Studies completed: First stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;6.5
People that have made online purchases in the last 3 months;Studies completed: First stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;5.1
People that have made online purchases in the last 3 months;Studies completed: First stage Secondary Education;Other problems;3.1
People that have made online purchases in the last 3 months;Studies completed: Second stage Secondary Education;Total;5,288,157
People that have made online purchases in the last 3 months;Studies completed: Second stage Secondary Education;Some problem;49.0
People that have made online purchases in the last 3 months;Studies completed: Second stage Secondary Education;Technical failures on the website during ordering or payment, or it was difficult to use;16.4
People that have made online purchases in the last 3 months;Studies completed: Second stage Secondary Education;Difficulty finding information about warranties or other legal rights;13.2
People that have made online purchases in the last 3 months;Studies completed: Second stage Secondary Education;Delays in delivery;31.1
People that have made online purchases in the last 3 months;Studies completed: Second stage Secondary Education;Final costs higher than those indicated;6.3
People that have made online purchases in the last 3 months;Studies completed: Second stage Secondary Education;Products or services ordered with defects or different from those ordered;13.2
People that have made online purchases in the last 3 months;Studies completed: Second stage Secondary Education;Fraud-related issues;4.9
People that have made online purchases in the last 3 months;Studies completed: Second stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;7.6
People that have made online purchases in the last 3 months;Studies completed: Second stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;4.8
People that have made online purchases in the last 3 months;Studies completed: Second stage Secondary Education;Other problems;4.1
People that have made online purchases in the last 3 months;Studies completed: Advanced Vocational Education;Total;2,662,224
People that have made online purchases in the last 3 months;Studies completed: Advanced Vocational Education;Some problem;47.1
People that have made online purchases in the last 3 months;Studies completed: Advanced Vocational Education;Technical failures on the website during ordering or payment, or it was difficult to use;16.7
People that have made online purchases in the last 3 months;Studies completed: Advanced Vocational Education;Difficulty finding information about warranties or other legal rights;13.1
People that have made online purchases in the last 3 months;Studies completed: Advanced Vocational Education;Delays in delivery;29.2
People that have made online purchases in the last 3 months;Studies completed: Advanced Vocational Education;Final costs higher than those indicated;5.0
People that have made online purchases in the last 3 months;Studies completed: Advanced Vocational Education;Products or services ordered with defects or different from those ordered;14.9
People that have made online purchases in the last 3 months;Studies completed: Advanced Vocational Education;Fraud-related issues;6.1
People that have made online purchases in the last 3 months;Studies completed: Advanced Vocational Education;Difficult claims or compensation or without satisfactory response after the claim;7.0
People that have made online purchases in the last 3 months;Studies completed: Advanced Vocational Education;Foreign sellers who do not fulfill orders in Spain;6.5
People that have made online purchases in the last 3 months;Studies completed: Advanced Vocational Education;Other problems;5.6
People that have made online purchases in the last 3 months;Studies completed: University studies and similar;Total;2,777,945
People that have made online purchases in the last 3 months;Studies completed: University studies and similar;Some problem;48.7
People that have made online purchases in the last 3 months;Studies completed: University studies and similar;Technical failures on the website during ordering or payment, or it was difficult to use;19.7
People that have made online purchases in the last 3 months;Studies completed: University studies and similar;Difficulty finding information about warranties or other legal rights;18.7
People that have made online purchases in the last 3 months;Studies completed: University studies and similar;Delays in delivery;27.0
People that have made online purchases in the last 3 months;Studies completed: University studies and similar;Final costs higher than those indicated;4.6
People that have made online purchases in the last 3 months;Studies completed: University studies and similar;Products or services ordered with defects or different from those ordered;14.3
People that have made online purchases in the last 3 months;Studies completed: University studies and similar;Fraud-related issues;5.0
People that have made online purchases in the last 3 months;Studies completed: University studies and similar;Difficult claims or compensation or without satisfactory response after the claim;7.1
People that have made online purchases in the last 3 months;Studies completed: University studies and similar;Foreign sellers who do not fulfill orders in Spain;5.6
People that have made online purchases in the last 3 months;Studies completed: University studies and similar;Other problems;3.3
People that have made online purchases in the last 3 months;Studies completed: University studies, Master's and similar;Total;4,179,922
People that have made online purchases in the last 3 months;Studies completed: University studies, Master's and similar;Some problem;50.7
People that have made online purchases in the last 3 months;Studies completed: University studies, Master's and similar;Technical failures on the website during ordering or payment, or it was difficult to use;19.5
People that have made online purchases in the last 3 months;Studies completed: University studies, Master's and similar;Difficulty finding information about warranties or other legal rights;19.9
People that have made online purchases in the last 3 months;Studies completed: University studies, Master's and similar;Delays in delivery;29.0
People that have made online purchases in the last 3 months;Studies completed: University studies, Master's and similar;Final costs higher than those indicated;4.6
People that have made online purchases in the last 3 months;Studies completed: University studies, Master's and similar;Products or services ordered with defects or different from those ordered;14.9
People that have made online purchases in the last 3 months;Studies completed: University studies, Master's and similar;Fraud-related issues;5.6
People that have made online purchases in the last 3 months;Studies completed: University studies, Master's and similar;Difficult claims or compensation or without satisfactory response after the claim;9.1
People that have made online purchases in the last 3 months;Studies completed: University studies, Master's and similar;Foreign sellers who do not fulfill orders in Spain;5.5
People that have made online purchases in the last 3 months;Studies completed: University studies, Master's and similar;Other problems;4.6
People that have made online purchases in the last 3 months;Studies completed: University doctorate;Total;301,977
People that have made online purchases in the last 3 months;Studies completed: University doctorate;Some problem;58.4
People that have made online purchases in the last 3 months;Studies completed: University doctorate;Technical failures on the website during ordering or payment, or it was difficult to use;28.1
People that have made online purchases in the last 3 months;Studies completed: University doctorate;Difficulty finding information about warranties or other legal rights;25.9
People that have made online purchases in the last 3 months;Studies completed: University doctorate;Delays in delivery;36.9
People that have made online purchases in the last 3 months;Studies completed: University doctorate;Final costs higher than those indicated;4.8
People that have made online purchases in the last 3 months;Studies completed: University doctorate;Products or services ordered with defects or different from those ordered;17.8
People that have made online purchases in the last 3 months;Studies completed: University doctorate;Fraud-related issues;8.2
People that have made online purchases in the last 3 months;Studies completed: University doctorate;Difficult claims or compensation or without satisfactory response after the claim;11.2
People that have made online purchases in the last 3 months;Studies completed: University doctorate;Foreign sellers who do not fulfill orders in Spain;3.8
People that have made online purchases in the last 3 months;Studies completed: University doctorate;Other problems;8.1
People that have made online purchases in the last 3 months;Studies completed: Others;Total;4,520
People that have made online purchases in the last 3 months;Studies completed: Others;Some problem;100.0
People that have made online purchases in the last 3 months;Studies completed: Others;Technical failures on the website during ordering or payment, or it was difficult to use;42.0
People that have made online purchases in the last 3 months;Studies completed: Others;Difficulty finding information about warranties or other legal rights;74.8
People that have made online purchases in the last 3 months;Studies completed: Others;Delays in delivery;32.9
People that have made online purchases in the last 3 months;Studies completed: Others;Final costs higher than those indicated;..
People that have made online purchases in the last 3 months;Studies completed: Others;Products or services ordered with defects or different from those ordered;74.8
People that have made online purchases in the last 3 months;Studies completed: Others;Fraud-related issues;32.9
People that have made online purchases in the last 3 months;Studies completed: Others;Difficult claims or compensation or without satisfactory response after the claim;32.9
People that have made online purchases in the last 3 months;Studies completed: Others;Foreign sellers who do not fulfill orders in Spain;47.5
People that have made online purchases in the last 3 months;Studies completed: Others;Other problems;10.5
People that have made online purchases in the last 3 months;Employment situation: Employed economically active persons;Total;12,475,705
People that have made online purchases in the last 3 months;Employment situation: Employed economically active persons;Some problem;46.3
People that have made online purchases in the last 3 months;Employment situation: Employed economically active persons;Technical failures on the website during ordering or payment, or it was difficult to use;17.1
People that have made online purchases in the last 3 months;Employment situation: Employed economically active persons;Difficulty finding information about warranties or other legal rights;15.0
People that have made online purchases in the last 3 months;Employment situation: Employed economically active persons;Delays in delivery;27.4
People that have made online purchases in the last 3 months;Employment situation: Employed economically active persons;Final costs higher than those indicated;4.4
People that have made online purchases in the last 3 months;Employment situation: Employed economically active persons;Products or services ordered with defects or different from those ordered;13.7
People that have made online purchases in the last 3 months;Employment situation: Employed economically active persons;Fraud-related issues;4.8
People that have made online purchases in the last 3 months;Employment situation: Employed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;7.5
People that have made online purchases in the last 3 months;Employment situation: Employed economically active persons;Foreign sellers who do not fulfill orders in Spain;5.1
People that have made online purchases in the last 3 months;Employment situation: Employed economically active persons;Other problems;4.3
People that have made online purchases in the last 3 months;Employment situation: Unemployed economically active persons;Total;2,366,468
People that have made online purchases in the last 3 months;Employment situation: Unemployed economically active persons;Some problem;46.4
People that have made online purchases in the last 3 months;Employment situation: Unemployed economically active persons;Technical failures on the website during ordering or payment, or it was difficult to use;13.5
People that have made online purchases in the last 3 months;Employment situation: Unemployed economically active persons;Difficulty finding information about warranties or other legal rights;13.7
People that have made online purchases in the last 3 months;Employment situation: Unemployed economically active persons;Delays in delivery;28.7
People that have made online purchases in the last 3 months;Employment situation: Unemployed economically active persons;Final costs higher than those indicated;3.9
People that have made online purchases in the last 3 months;Employment situation: Unemployed economically active persons;Products or services ordered with defects or different from those ordered;12.0
People that have made online purchases in the last 3 months;Employment situation: Unemployed economically active persons;Fraud-related issues;5.3
People that have made online purchases in the last 3 months;Employment situation: Unemployed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;8.7
People that have made online purchases in the last 3 months;Employment situation: Unemployed economically active persons;Foreign sellers who do not fulfill orders in Spain;4.7
People that have made online purchases in the last 3 months;Employment situation: Unemployed economically active persons;Other problems;3.8
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Students;Total;1,904,290
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Students;Some problem;55.8
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Students;Technical failures on the website during ordering or payment, or it was difficult to use;18.9
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Students;Difficulty finding information about warranties or other legal rights;16.4
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Students;Delays in delivery;37.5
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Students;Final costs higher than those indicated;9.1
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Students;Products or services ordered with defects or different from those ordered;14.5
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Students;Fraud-related issues;5.9
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Students;Difficult claims or compensation or without satisfactory response after the claim;8.2
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Students;Foreign sellers who do not fulfill orders in Spain;7.3
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Students;Other problems;5.2
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Household chores;Total;445,449
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Household chores;Some problem;43.9
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Household chores;Technical failures on the website during ordering or payment, or it was difficult to use;10.4
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Household chores;Difficulty finding information about warranties or other legal rights;12.5
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Household chores;Delays in delivery;24.7
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Household chores;Final costs higher than those indicated;1.7
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Household chores;Products or services ordered with defects or different from those ordered;14.5
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Household chores;Fraud-related issues;4.9
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Household chores;Difficult claims or compensation or without satisfactory response after the claim;2.2
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Household chores;Foreign sellers who do not fulfill orders in Spain;8.5
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Household chores;Other problems;1.2
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Pensioners;Total;1,395,660
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Pensioners;Some problem;47.2
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Pensioners;Technical failures on the website during ordering or payment, or it was difficult to use;15.1
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Pensioners;Difficulty finding information about warranties or other legal rights;16.4
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Pensioners;Delays in delivery;28.4
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Pensioners;Final costs higher than those indicated;5.5
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Pensioners;Products or services ordered with defects or different from those ordered;11.8
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Pensioners;Fraud-related issues;6.1
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Pensioners;Difficult claims or compensation or without satisfactory response after the claim;10.6
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Pensioners;Foreign sellers who do not fulfill orders in Spain;7.6
People that have made online purchases in the last 3 months;Employment situation: Inactive population: Pensioners;Other problems;3.4
People that have made online purchases in the last 3 months;Employment situation: Other employment situation;Total;869,953
People that have made online purchases in the last 3 months;Employment situation: Other employment situation;Some problem;46.5
People that have made online purchases in the last 3 months;Employment situation: Other employment situation;Technical failures on the website during ordering or payment, or it was difficult to use;13.0
People that have made online purchases in the last 3 months;Employment situation: Other employment situation;Difficulty finding information about warranties or other legal rights;15.1
People that have made online purchases in the last 3 months;Employment situation: Other employment situation;Delays in delivery;30.8
People that have made online purchases in the last 3 months;Employment situation: Other employment situation;Final costs higher than those indicated;4.9
People that have made online purchases in the last 3 months;Employment situation: Other employment situation;Products or services ordered with defects or different from those ordered;13.7
People that have made online purchases in the last 3 months;Employment situation: Other employment situation;Fraud-related issues;6.5
People that have made online purchases in the last 3 months;Employment situation: Other employment situation;Difficult claims or compensation or without satisfactory response after the claim;6.2
People that have made online purchases in the last 3 months;Employment situation: Other employment situation;Foreign sellers who do not fulfill orders in Spain;4.7
People that have made online purchases in the last 3 months;Employment situation: Other employment situation;Other problems;4.7
People that have made online purchases in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;8,124,550
People that have made online purchases in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Some problem;45.7
People that have made online purchases in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Technical failures on the website during ordering or payment, or it was difficult to use;16.1
People that have made online purchases in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficulty finding information about warranties or other legal rights;14.3
People that have made online purchases in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Delays in delivery;27.0
People that have made online purchases in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Final costs higher than those indicated;4.3
People that have made online purchases in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Products or services ordered with defects or different from those ordered;14.1
People that have made online purchases in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Fraud-related issues;5.0
People that have made online purchases in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficult claims or compensation or without satisfactory response after the claim;7.2
People that have made online purchases in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Foreign sellers who do not fulfill orders in Spain;5.0
People that have made online purchases in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Other problems;4.0
People that have made online purchases in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;2,347,310
People that have made online purchases in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Some problem;48.8
People that have made online purchases in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Technical failures on the website during ordering or payment, or it was difficult to use;19.1
People that have made online purchases in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Difficulty finding information about warranties or other legal rights;14.1
People that have made online purchases in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Delays in delivery;29.8
People that have made online purchases in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Final costs higher than those indicated;5.3
People that have made online purchases in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Products or services ordered with defects or different from those ordered;12.1
People that have made online purchases in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Fraud-related issues;3.9
People that have made online purchases in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Difficult claims or compensation or without satisfactory response after the claim;8.1
People that have made online purchases in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Foreign sellers who do not fulfill orders in Spain;6.0
People that have made online purchases in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Other problems;5.2
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed with employees;Total;737,857
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed with employees;Some problem;42.8
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed with employees;Technical failures on the website during ordering or payment, or it was difficult to use;20.1
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed with employees;Difficulty finding information about warranties or other legal rights;17.0
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed with employees;Delays in delivery;26.7
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed with employees;Final costs higher than those indicated;5.1
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed with employees;Products or services ordered with defects or different from those ordered;16.3
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed with employees;Fraud-related issues;2.1
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed with employees;Difficult claims or compensation or without satisfactory response after the claim;5.0
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed with employees;Foreign sellers who do not fulfill orders in Spain;4.6
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed with employees;Other problems;5.4
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed without employees;Total;1,175,682
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed without employees;Some problem;46.7
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed without employees;Technical failures on the website during ordering or payment, or it was difficult to use;18.6
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed without employees;Difficulty finding information about warranties or other legal rights;22.2
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed without employees;Delays in delivery;24.4
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed without employees;Final costs higher than those indicated;3.2
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed without employees;Products or services ordered with defects or different from those ordered;12.0
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed without employees;Fraud-related issues;7.8
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed without employees;Difficult claims or compensation or without satisfactory response after the claim;9.7
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed without employees;Foreign sellers who do not fulfill orders in Spain;5.0
People that have made online purchases in the last 3 months;Professional Situation (in main job): Self-employed without employees;Other problems;4.3
People that have made online purchases in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Total;90,305
People that have made online purchases in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Some problem;53.4
People that have made online purchases in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Technical failures on the website during ordering or payment, or it was difficult to use;7.8
People that have made online purchases in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Difficulty finding information about warranties or other legal rights;..
People that have made online purchases in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Delays in delivery;43.6
People that have made online purchases in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Final costs higher than those indicated;..
People that have made online purchases in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Products or services ordered with defects or different from those ordered;16.2
People that have made online purchases in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Fraud-related issues;..
People that have made online purchases in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Difficult claims or compensation or without satisfactory response after the claim;0.9
People that have made online purchases in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Foreign sellers who do not fulfill orders in Spain;0.9
People that have made online purchases in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Other problems;..
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Full-time;Total;10,347,579
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Full-time;Some problem;46.6
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Full-time;Technical failures on the website during ordering or payment, or it was difficult to use;17.7
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Full-time;Difficulty finding information about warranties or other legal rights;15.6
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Full-time;Delays in delivery;28.0
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Full-time;Final costs higher than those indicated;4.5
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Full-time;Products or services ordered with defects or different from those ordered;13.8
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Full-time;Fraud-related issues;4.7
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Full-time;Difficult claims or compensation or without satisfactory response after the claim;7.7
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Full-time;Foreign sellers who do not fulfill orders in Spain;5.5
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Full-time;Other problems;4.4
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Part-time;Total;2,128,126
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Part-time;Some problem;44.8
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Part-time;Technical failures on the website during ordering or payment, or it was difficult to use;14.0
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Part-time;Difficulty finding information about warranties or other legal rights;12.3
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Part-time;Delays in delivery;24.5
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Part-time;Final costs higher than those indicated;3.7
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Part-time;Products or services ordered with defects or different from those ordered;13.3
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Part-time;Fraud-related issues;5.2
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Part-time;Difficult claims or compensation or without satisfactory response after the claim;6.5
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Part-time;Foreign sellers who do not fulfill orders in Spain;3.6
People that have made online purchases in the last 3 months;Professional working pattern (in main job): Part-time;Other problems;3.7
People that have made online purchases in the last 3 months;Main occupation: Manual;Total;2,876,132
People that have made online purchases in the last 3 months;Main occupation: Manual;Some problem;42.7
People that have made online purchases in the last 3 months;Main occupation: Manual;Technical failures on the website during ordering or payment, or it was difficult to use;11.9
People that have made online purchases in the last 3 months;Main occupation: Manual;Difficulty finding information about warranties or other legal rights;12.1
People that have made online purchases in the last 3 months;Main occupation: Manual;Delays in delivery;30.0
People that have made online purchases in the last 3 months;Main occupation: Manual;Final costs higher than those indicated;3.2
People that have made online purchases in the last 3 months;Main occupation: Manual;Products or services ordered with defects or different from those ordered;11.4
People that have made online purchases in the last 3 months;Main occupation: Manual;Fraud-related issues;5.4
People that have made online purchases in the last 3 months;Main occupation: Manual;Difficult claims or compensation or without satisfactory response after the claim;7.9
People that have made online purchases in the last 3 months;Main occupation: Manual;Foreign sellers who do not fulfill orders in Spain;6.9
People that have made online purchases in the last 3 months;Main occupation: Manual;Other problems;4.4
People that have made online purchases in the last 3 months;Main occupation: Non-manual;Total;9,599,574
People that have made online purchases in the last 3 months;Main occupation: Non-manual;Some problem;47.4
People that have made online purchases in the last 3 months;Main occupation: Non-manual;Technical failures on the website during ordering or payment, or it was difficult to use;18.6
People that have made online purchases in the last 3 months;Main occupation: Non-manual;Difficulty finding information about warranties or other legal rights;15.9
People that have made online purchases in the last 3 months;Main occupation: Non-manual;Delays in delivery;26.6
People that have made online purchases in the last 3 months;Main occupation: Non-manual;Final costs higher than those indicated;4.7
People that have made online purchases in the last 3 months;Main occupation: Non-manual;Products or services ordered with defects or different from those ordered;14.4
People that have made online purchases in the last 3 months;Main occupation: Non-manual;Fraud-related issues;4.7
People that have made online purchases in the last 3 months;Main occupation: Non-manual;Difficult claims or compensation or without satisfactory response after the claim;7.3
People that have made online purchases in the last 3 months;Main occupation: Non-manual;Foreign sellers who do not fulfill orders in Spain;4.6
People that have made online purchases in the last 3 months;Main occupation: Non-manual;Other problems;4.2
People that have made online purchases in the last 3 months;Main occupation: ICT workers;Total;721,571
People that have made online purchases in the last 3 months;Main occupation: ICT workers;Some problem;49.3
People that have made online purchases in the last 3 months;Main occupation: ICT workers;Technical failures on the website during ordering or payment, or it was difficult to use;18.0
People that have made online purchases in the last 3 months;Main occupation: ICT workers;Difficulty finding information about warranties or other legal rights;17.4
People that have made online purchases in the last 3 months;Main occupation: ICT workers;Delays in delivery;27.8
People that have made online purchases in the last 3 months;Main occupation: ICT workers;Final costs higher than those indicated;6.5
People that have made online purchases in the last 3 months;Main occupation: ICT workers;Products or services ordered with defects or different from those ordered;19.7
People that have made online purchases in the last 3 months;Main occupation: ICT workers;Fraud-related issues;4.5
People that have made online purchases in the last 3 months;Main occupation: ICT workers;Difficult claims or compensation or without satisfactory response after the claim;9.3
People that have made online purchases in the last 3 months;Main occupation: ICT workers;Foreign sellers who do not fulfill orders in Spain;6.0
People that have made online purchases in the last 3 months;Main occupation: ICT workers;Other problems;6.0
People that have made online purchases in the last 3 months;Main occupation: Other workers;Total;11,754,134
People that have made online purchases in the last 3 months;Main occupation: Other workers;Some problem;46.1
People that have made online purchases in the last 3 months;Main occupation: Other workers;Technical failures on the website during ordering or payment, or it was difficult to use;17.0
People that have made online purchases in the last 3 months;Main occupation: Other workers;Difficulty finding information about warranties or other legal rights;14.9
People that have made online purchases in the last 3 months;Main occupation: Other workers;Delays in delivery;27.4
People that have made online purchases in the last 3 months;Main occupation: Other workers;Final costs higher than those indicated;4.3
People that have made online purchases in the last 3 months;Main occupation: Other workers;Products or services ordered with defects or different from those ordered;13.3
People that have made online purchases in the last 3 months;Main occupation: Other workers;Fraud-related issues;4.8
People that have made online purchases in the last 3 months;Main occupation: Other workers;Difficult claims or compensation or without satisfactory response after the claim;7.3
People that have made online purchases in the last 3 months;Main occupation: Other workers;Foreign sellers who do not fulfill orders in Spain;5.1
People that have made online purchases in the last 3 months;Main occupation: Other workers;Other problems;4.2
People that have made online purchases in the last 3 months;Net household monthly income Less than 900 Euros;Total;1,719,707
People that have made online purchases in the last 3 months;Net household monthly income Less than 900 Euros;Some problem;48.7
People that have made online purchases in the last 3 months;Net household monthly income Less than 900 Euros;Technical failures on the website during ordering or payment, or it was difficult to use;17.0
People that have made online purchases in the last 3 months;Net household monthly income Less than 900 Euros;Difficulty finding information about warranties or other legal rights;13.2
People that have made online purchases in the last 3 months;Net household monthly income Less than 900 Euros;Delays in delivery;31.8
People that have made online purchases in the last 3 months;Net household monthly income Less than 900 Euros;Final costs higher than those indicated;6.8
People that have made online purchases in the last 3 months;Net household monthly income Less than 900 Euros;Products or services ordered with defects or different from those ordered;14.6
People that have made online purchases in the last 3 months;Net household monthly income Less than 900 Euros;Fraud-related issues;6.3
People that have made online purchases in the last 3 months;Net household monthly income Less than 900 Euros;Difficult claims or compensation or without satisfactory response after the claim;7.4
People that have made online purchases in the last 3 months;Net household monthly income Less than 900 Euros;Foreign sellers who do not fulfill orders in Spain;5.6
People that have made online purchases in the last 3 months;Net household monthly income Less than 900 Euros;Other problems;8.0
People that have made online purchases in the last 3 months;Net household monthly income : From 900 to less than 1,600;Total;5,001,166
People that have made online purchases in the last 3 months;Net household monthly income : From 900 to less than 1,600;Some problem;43.2
People that have made online purchases in the last 3 months;Net household monthly income : From 900 to less than 1,600;Technical failures on the website during ordering or payment, or it was difficult to use;14.6
People that have made online purchases in the last 3 months;Net household monthly income : From 900 to less than 1,600;Difficulty finding information about warranties or other legal rights;14.9
People that have made online purchases in the last 3 months;Net household monthly income : From 900 to less than 1,600;Delays in delivery;27.8
People that have made online purchases in the last 3 months;Net household monthly income : From 900 to less than 1,600;Final costs higher than those indicated;4.5
People that have made online purchases in the last 3 months;Net household monthly income : From 900 to less than 1,600;Products or services ordered with defects or different from those ordered;13.2
People that have made online purchases in the last 3 months;Net household monthly income : From 900 to less than 1,600;Fraud-related issues;5.3
People that have made online purchases in the last 3 months;Net household monthly income : From 900 to less than 1,600;Difficult claims or compensation or without satisfactory response after the claim;8.5
People that have made online purchases in the last 3 months;Net household monthly income : From 900 to less than 1,600;Foreign sellers who do not fulfill orders in Spain;6.5
People that have made online purchases in the last 3 months;Net household monthly income : From 900 to less than 1,600;Other problems;4.3
People that have made online purchases in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Total;4,510,123
People that have made online purchases in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Some problem;51.0
People that have made online purchases in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Technical failures on the website during ordering or payment, or it was difficult to use;17.9
People that have made online purchases in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Difficulty finding information about warranties or other legal rights;15.8
People that have made online purchases in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Delays in delivery;32.7
People that have made online purchases in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Final costs higher than those indicated;5.4
People that have made online purchases in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Products or services ordered with defects or different from those ordered;14.2
People that have made online purchases in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Fraud-related issues;5.1
People that have made online purchases in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Difficult claims or compensation or without satisfactory response after the claim;9.0
People that have made online purchases in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Foreign sellers who do not fulfill orders in Spain;6.6
People that have made online purchases in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Other problems;4.4
People that have made online purchases in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Total;2,198,693
People that have made online purchases in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Some problem;45.7
People that have made online purchases in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Technical failures on the website during ordering or payment, or it was difficult to use;17.1
People that have made online purchases in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Difficulty finding information about warranties or other legal rights;14.3
People that have made online purchases in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Delays in delivery;23.6
People that have made online purchases in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Final costs higher than those indicated;3.1
People that have made online purchases in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Products or services ordered with defects or different from those ordered;14.4
People that have made online purchases in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Fraud-related issues;3.4
People that have made online purchases in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Difficult claims or compensation or without satisfactory response after the claim;7.0
People that have made online purchases in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Foreign sellers who do not fulfill orders in Spain;3.4
People that have made online purchases in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Other problems;3.4
People that have made online purchases in the last 3 months;Net household monthly income 3,000 euros or more;Total;3,488,698
People that have made online purchases in the last 3 months;Net household monthly income 3,000 euros or more;Some problem;49.6
People that have made online purchases in the last 3 months;Net household monthly income 3,000 euros or more;Technical failures on the website during ordering or payment, or it was difficult to use;18.0
People that have made online purchases in the last 3 months;Net household monthly income 3,000 euros or more;Difficulty finding information about warranties or other legal rights;17.4
People that have made online purchases in the last 3 months;Net household monthly income 3,000 euros or more;Delays in delivery;25.4
People that have made online purchases in the last 3 months;Net household monthly income 3,000 euros or more;Final costs higher than those indicated;4.7
People that have made online purchases in the last 3 months;Net household monthly income 3,000 euros or more;Products or services ordered with defects or different from those ordered;13.6
People that have made online purchases in the last 3 months;Net household monthly income 3,000 euros or more;Fraud-related issues;5.2
People that have made online purchases in the last 3 months;Net household monthly income 3,000 euros or more;Difficult claims or compensation or without satisfactory response after the claim;6.5
People that have made online purchases in the last 3 months;Net household monthly income 3,000 euros or more;Foreign sellers who do not fulfill orders in Spain;4.8
People that have made online purchases in the last 3 months;Net household monthly income 3,000 euros or more;Other problems;3.8
People that have made online purchases in the last 3 months;Net household monthly income DK/NA;Total;2,539,138
People that have made online purchases in the last 3 months;Net household monthly income DK/NA;Some problem;45.6
People that have made online purchases in the last 3 months;Net household monthly income DK/NA;Technical failures on the website during ordering or payment, or it was difficult to use;13.9
People that have made online purchases in the last 3 months;Net household monthly income DK/NA;Difficulty finding information about warranties or other legal rights;12.6
People that have made online purchases in the last 3 months;Net household monthly income DK/NA;Delays in delivery;30.4
People that have made online purchases in the last 3 months;Net household monthly income DK/NA;Final costs higher than those indicated;4.7
People that have made online purchases in the last 3 months;Net household monthly income DK/NA;Products or services ordered with defects or different from those ordered;10.7
People that have made online purchases in the last 3 months;Net household monthly income DK/NA;Fraud-related issues;5.7
People that have made online purchases in the last 3 months;Net household monthly income DK/NA;Difficult claims or compensation or without satisfactory response after the claim;6.6
People that have made online purchases in the last 3 months;Net household monthly income DK/NA;Foreign sellers who do not fulfill orders in Spain;4.7
People that have made online purchases in the last 3 months;Net household monthly income DK/NA;Other problems;2.3
People who have had problems purchasing in the last 3 months;Total Persons;Total;9,190,967
People who have had problems purchasing in the last 3 months;Total Persons;Some problem;100.0
People who have had problems purchasing in the last 3 months;Total Persons;Technical failures on the website during ordering or payment, or it was difficult to use;34.6
People who have had problems purchasing in the last 3 months;Total Persons;Difficulty finding information about warranties or other legal rights;31.9
People who have had problems purchasing in the last 3 months;Total Persons;Delays in delivery;60.8
People who have had problems purchasing in the last 3 months;Total Persons;Final costs higher than those indicated;10.2
People who have had problems purchasing in the last 3 months;Total Persons;Products or services ordered with defects or different from those ordered;28.5
People who have had problems purchasing in the last 3 months;Total Persons;Fraud-related issues;10.9
People who have had problems purchasing in the last 3 months;Total Persons;Difficult claims or compensation or without satisfactory response after the claim;16.4
People who have had problems purchasing in the last 3 months;Total Persons;Foreign sellers who do not fulfill orders in Spain;11.7
People who have had problems purchasing in the last 3 months;Total Persons;Other problems;8.9
People who have had problems purchasing in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Total;41,879
People who have had problems purchasing in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Some problem;100.0
People who have had problems purchasing in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Technical failures on the website during ordering or payment, or it was difficult to use;38.7
People who have had problems purchasing in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Difficulty finding information about warranties or other legal rights;2.7
People who have had problems purchasing in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Delays in delivery;77.1
People who have had problems purchasing in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Final costs higher than those indicated;..
People who have had problems purchasing in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Products or services ordered with defects or different from those ordered;6.6
People who have had problems purchasing in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Fraud-related issues;11.0
People who have had problems purchasing in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Difficult claims or compensation or without satisfactory response after the claim;28.3
People who have had problems purchasing in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Foreign sellers who do not fulfill orders in Spain;26.3
People who have had problems purchasing in the last 3 months;Studies completed: Illiterate persons with unfinished primary education;Other problems;30.0
People who have had problems purchasing in the last 3 months;Studies completed: Primary Education;Total;242,300
People who have had problems purchasing in the last 3 months;Studies completed: Primary Education;Some problem;100.0
People who have had problems purchasing in the last 3 months;Studies completed: Primary Education;Technical failures on the website during ordering or payment, or it was difficult to use;23.6
People who have had problems purchasing in the last 3 months;Studies completed: Primary Education;Difficulty finding information about warranties or other legal rights;24.9
People who have had problems purchasing in the last 3 months;Studies completed: Primary Education;Delays in delivery;67.4
People who have had problems purchasing in the last 3 months;Studies completed: Primary Education;Final costs higher than those indicated;10.4
People who have had problems purchasing in the last 3 months;Studies completed: Primary Education;Products or services ordered with defects or different from those ordered;28.5
People who have had problems purchasing in the last 3 months;Studies completed: Primary Education;Fraud-related issues;12.0
People who have had problems purchasing in the last 3 months;Studies completed: Primary Education;Difficult claims or compensation or without satisfactory response after the claim;21.5
People who have had problems purchasing in the last 3 months;Studies completed: Primary Education;Foreign sellers who do not fulfill orders in Spain;22.7
People who have had problems purchasing in the last 3 months;Studies completed: Primary Education;Other problems;5.9
People who have had problems purchasing in the last 3 months;Studies completed: First stage Secondary Education;Total;1,406,292
People who have had problems purchasing in the last 3 months;Studies completed: First stage Secondary Education;Some problem;100.0
People who have had problems purchasing in the last 3 months;Studies completed: First stage Secondary Education;Technical failures on the website during ordering or payment, or it was difficult to use;24.8
People who have had problems purchasing in the last 3 months;Studies completed: First stage Secondary Education;Difficulty finding information about warranties or other legal rights;27.8
People who have had problems purchasing in the last 3 months;Studies completed: First stage Secondary Education;Delays in delivery;63.7
People who have had problems purchasing in the last 3 months;Studies completed: First stage Secondary Education;Final costs higher than those indicated;8.3
People who have had problems purchasing in the last 3 months;Studies completed: First stage Secondary Education;Products or services ordered with defects or different from those ordered;26.2
People who have had problems purchasing in the last 3 months;Studies completed: First stage Secondary Education;Fraud-related issues;10.6
People who have had problems purchasing in the last 3 months;Studies completed: First stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;16.8
People who have had problems purchasing in the last 3 months;Studies completed: First stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;13.1
People who have had problems purchasing in the last 3 months;Studies completed: First stage Secondary Education;Other problems;8.1
People who have had problems purchasing in the last 3 months;Studies completed: Second stage Secondary Education;Total;2,593,552
People who have had problems purchasing in the last 3 months;Studies completed: Second stage Secondary Education;Some problem;100.0
People who have had problems purchasing in the last 3 months;Studies completed: Second stage Secondary Education;Technical failures on the website during ordering or payment, or it was difficult to use;33.5
People who have had problems purchasing in the last 3 months;Studies completed: Second stage Secondary Education;Difficulty finding information about warranties or other legal rights;26.9
People who have had problems purchasing in the last 3 months;Studies completed: Second stage Secondary Education;Delays in delivery;63.4
People who have had problems purchasing in the last 3 months;Studies completed: Second stage Secondary Education;Final costs higher than those indicated;12.8
People who have had problems purchasing in the last 3 months;Studies completed: Second stage Secondary Education;Products or services ordered with defects or different from those ordered;27.0
People who have had problems purchasing in the last 3 months;Studies completed: Second stage Secondary Education;Fraud-related issues;10.1
People who have had problems purchasing in the last 3 months;Studies completed: Second stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;15.5
People who have had problems purchasing in the last 3 months;Studies completed: Second stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;9.9
People who have had problems purchasing in the last 3 months;Studies completed: Second stage Secondary Education;Other problems;8.4
People who have had problems purchasing in the last 3 months;Studies completed: Advanced Vocational Education;Total;1,254,113
People who have had problems purchasing in the last 3 months;Studies completed: Advanced Vocational Education;Some problem;100.0
People who have had problems purchasing in the last 3 months;Studies completed: Advanced Vocational Education;Technical failures on the website during ordering or payment, or it was difficult to use;35.4
People who have had problems purchasing in the last 3 months;Studies completed: Advanced Vocational Education;Difficulty finding information about warranties or other legal rights;27.7
People who have had problems purchasing in the last 3 months;Studies completed: Advanced Vocational Education;Delays in delivery;61.9
People who have had problems purchasing in the last 3 months;Studies completed: Advanced Vocational Education;Final costs higher than those indicated;10.5
People who have had problems purchasing in the last 3 months;Studies completed: Advanced Vocational Education;Products or services ordered with defects or different from those ordered;31.6
People who have had problems purchasing in the last 3 months;Studies completed: Advanced Vocational Education;Fraud-related issues;13.0
People who have had problems purchasing in the last 3 months;Studies completed: Advanced Vocational Education;Difficult claims or compensation or without satisfactory response after the claim;14.9
People who have had problems purchasing in the last 3 months;Studies completed: Advanced Vocational Education;Foreign sellers who do not fulfill orders in Spain;13.8
People who have had problems purchasing in the last 3 months;Studies completed: Advanced Vocational Education;Other problems;12.0
People who have had problems purchasing in the last 3 months;Studies completed: University studies and similar;Total;1,352,577
People who have had problems purchasing in the last 3 months;Studies completed: University studies and similar;Some problem;100.0
People who have had problems purchasing in the last 3 months;Studies completed: University studies and similar;Technical failures on the website during ordering or payment, or it was difficult to use;40.5
People who have had problems purchasing in the last 3 months;Studies completed: University studies and similar;Difficulty finding information about warranties or other legal rights;38.5
People who have had problems purchasing in the last 3 months;Studies completed: University studies and similar;Delays in delivery;55.5
People who have had problems purchasing in the last 3 months;Studies completed: University studies and similar;Final costs higher than those indicated;9.4
People who have had problems purchasing in the last 3 months;Studies completed: University studies and similar;Products or services ordered with defects or different from those ordered;29.4
People who have had problems purchasing in the last 3 months;Studies completed: University studies and similar;Fraud-related issues;10.2
People who have had problems purchasing in the last 3 months;Studies completed: University studies and similar;Difficult claims or compensation or without satisfactory response after the claim;14.5
People who have had problems purchasing in the last 3 months;Studies completed: University studies and similar;Foreign sellers who do not fulfill orders in Spain;11.4
People who have had problems purchasing in the last 3 months;Studies completed: University studies and similar;Other problems;6.7
People who have had problems purchasing in the last 3 months;Studies completed: University studies, Master's and similar;Total;2,119,330
People who have had problems purchasing in the last 3 months;Studies completed: University studies, Master's and similar;Some problem;100.0
People who have had problems purchasing in the last 3 months;Studies completed: University studies, Master's and similar;Technical failures on the website during ordering or payment, or it was difficult to use;38.4
People who have had problems purchasing in the last 3 months;Studies completed: University studies, Master's and similar;Difficulty finding information about warranties or other legal rights;39.2
People who have had problems purchasing in the last 3 months;Studies completed: University studies, Master's and similar;Delays in delivery;57.1
People who have had problems purchasing in the last 3 months;Studies completed: University studies, Master's and similar;Final costs higher than those indicated;9.0
People who have had problems purchasing in the last 3 months;Studies completed: University studies, Master's and similar;Products or services ordered with defects or different from those ordered;29.4
People who have had problems purchasing in the last 3 months;Studies completed: University studies, Master's and similar;Fraud-related issues;11.0
People who have had problems purchasing in the last 3 months;Studies completed: University studies, Master's and similar;Difficult claims or compensation or without satisfactory response after the claim;18.0
People who have had problems purchasing in the last 3 months;Studies completed: University studies, Master's and similar;Foreign sellers who do not fulfill orders in Spain;10.8
People who have had problems purchasing in the last 3 months;Studies completed: University studies, Master's and similar;Other problems;9.1
People who have had problems purchasing in the last 3 months;Studies completed: University doctorate;Total;176,404
People who have had problems purchasing in the last 3 months;Studies completed: University doctorate;Some problem;100.0
People who have had problems purchasing in the last 3 months;Studies completed: University doctorate;Technical failures on the website during ordering or payment, or it was difficult to use;48.1
People who have had problems purchasing in the last 3 months;Studies completed: University doctorate;Difficulty finding information about warranties or other legal rights;44.4
People who have had problems purchasing in the last 3 months;Studies completed: University doctorate;Delays in delivery;63.2
People who have had problems purchasing in the last 3 months;Studies completed: University doctorate;Final costs higher than those indicated;8.3
People who have had problems purchasing in the last 3 months;Studies completed: University doctorate;Products or services ordered with defects or different from those ordered;30.5
People who have had problems purchasing in the last 3 months;Studies completed: University doctorate;Fraud-related issues;14.0
People who have had problems purchasing in the last 3 months;Studies completed: University doctorate;Difficult claims or compensation or without satisfactory response after the claim;19.1
People who have had problems purchasing in the last 3 months;Studies completed: University doctorate;Foreign sellers who do not fulfill orders in Spain;6.5
People who have had problems purchasing in the last 3 months;Studies completed: University doctorate;Other problems;13.8
People who have had problems purchasing in the last 3 months;Studies completed: Others;Total;4,520
People who have had problems purchasing in the last 3 months;Studies completed: Others;Some problem;100.0
People who have had problems purchasing in the last 3 months;Studies completed: Others;Technical failures on the website during ordering or payment, or it was difficult to use;42.0
People who have had problems purchasing in the last 3 months;Studies completed: Others;Difficulty finding information about warranties or other legal rights;74.8
People who have had problems purchasing in the last 3 months;Studies completed: Others;Delays in delivery;32.9
People who have had problems purchasing in the last 3 months;Studies completed: Others;Final costs higher than those indicated;..
People who have had problems purchasing in the last 3 months;Studies completed: Others;Products or services ordered with defects or different from those ordered;74.8
People who have had problems purchasing in the last 3 months;Studies completed: Others;Fraud-related issues;32.9
People who have had problems purchasing in the last 3 months;Studies completed: Others;Difficult claims or compensation or without satisfactory response after the claim;32.9
People who have had problems purchasing in the last 3 months;Studies completed: Others;Foreign sellers who do not fulfill orders in Spain;47.5
People who have had problems purchasing in the last 3 months;Studies completed: Others;Other problems;10.5
People who have had problems purchasing in the last 3 months;Employment situation: Employed economically active persons;Total;5,772,790
People who have had problems purchasing in the last 3 months;Employment situation: Employed economically active persons;Some problem;100.0
People who have had problems purchasing in the last 3 months;Employment situation: Employed economically active persons;Technical failures on the website during ordering or payment, or it was difficult to use;36.9
People who have had problems purchasing in the last 3 months;Employment situation: Employed economically active persons;Difficulty finding information about warranties or other legal rights;32.5
People who have had problems purchasing in the last 3 months;Employment situation: Employed economically active persons;Delays in delivery;59.2
People who have had problems purchasing in the last 3 months;Employment situation: Employed economically active persons;Final costs higher than those indicated;9.5
People who have had problems purchasing in the last 3 months;Employment situation: Employed economically active persons;Products or services ordered with defects or different from those ordered;29.6
People who have had problems purchasing in the last 3 months;Employment situation: Employed economically active persons;Fraud-related issues;10.4
People who have had problems purchasing in the last 3 months;Employment situation: Employed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;16.1
People who have had problems purchasing in the last 3 months;Employment situation: Employed economically active persons;Foreign sellers who do not fulfill orders in Spain;11.1
People who have had problems purchasing in the last 3 months;Employment situation: Employed economically active persons;Other problems;9.2
People who have had problems purchasing in the last 3 months;Employment situation: Unemployed economically active persons;Total;1,097,794
People who have had problems purchasing in the last 3 months;Employment situation: Unemployed economically active persons;Some problem;100.0
People who have had problems purchasing in the last 3 months;Employment situation: Unemployed economically active persons;Technical failures on the website during ordering or payment, or it was difficult to use;29.2
People who have had problems purchasing in the last 3 months;Employment situation: Unemployed economically active persons;Difficulty finding information about warranties or other legal rights;29.4
People who have had problems purchasing in the last 3 months;Employment situation: Unemployed economically active persons;Delays in delivery;62.0
People who have had problems purchasing in the last 3 months;Employment situation: Unemployed economically active persons;Final costs higher than those indicated;8.4
People who have had problems purchasing in the last 3 months;Employment situation: Unemployed economically active persons;Products or services ordered with defects or different from those ordered;25.8
People who have had problems purchasing in the last 3 months;Employment situation: Unemployed economically active persons;Fraud-related issues;11.5
People who have had problems purchasing in the last 3 months;Employment situation: Unemployed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;18.8
People who have had problems purchasing in the last 3 months;Employment situation: Unemployed economically active persons;Foreign sellers who do not fulfill orders in Spain;10.1
People who have had problems purchasing in the last 3 months;Employment situation: Unemployed economically active persons;Other problems;8.2
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Students;Total;1,062,033
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Students;Some problem;100.0
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Students;Technical failures on the website during ordering or payment, or it was difficult to use;33.9
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Students;Difficulty finding information about warranties or other legal rights;29.5
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Students;Delays in delivery;67.3
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Students;Final costs higher than those indicated;16.3
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Students;Products or services ordered with defects or different from those ordered;26.0
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Students;Fraud-related issues;10.7
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Students;Difficult claims or compensation or without satisfactory response after the claim;14.6
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Students;Foreign sellers who do not fulfill orders in Spain;13.1
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Students;Other problems;9.4
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Household chores;Total;195,333
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Household chores;Some problem;100.0
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Household chores;Technical failures on the website during ordering or payment, or it was difficult to use;23.8
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Household chores;Difficulty finding information about warranties or other legal rights;28.6
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Household chores;Delays in delivery;56.3
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Household chores;Final costs higher than those indicated;3.8
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Household chores;Products or services ordered with defects or different from those ordered;33.0
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Household chores;Fraud-related issues;11.2
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Household chores;Difficult claims or compensation or without satisfactory response after the claim;5.0
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Household chores;Foreign sellers who do not fulfill orders in Spain;19.3
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Household chores;Other problems;2.6
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Pensioners;Total;658,222
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Pensioners;Some problem;100.0
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Pensioners;Technical failures on the website during ordering or payment, or it was difficult to use;32.1
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Pensioners;Difficulty finding information about warranties or other legal rights;34.7
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Pensioners;Delays in delivery;60.2
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Pensioners;Final costs higher than those indicated;11.6
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Pensioners;Products or services ordered with defects or different from those ordered;25.0
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Pensioners;Fraud-related issues;12.8
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Pensioners;Difficult claims or compensation or without satisfactory response after the claim;22.4
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Pensioners;Foreign sellers who do not fulfill orders in Spain;16.1
People who have had problems purchasing in the last 3 months;Employment situation: Inactive population: Pensioners;Other problems;7.2
People who have had problems purchasing in the last 3 months;Employment situation: Other employment situation;Total;404,794
People who have had problems purchasing in the last 3 months;Employment situation: Other employment situation;Some problem;100.0
People who have had problems purchasing in the last 3 months;Employment situation: Other employment situation;Technical failures on the website during ordering or payment, or it was difficult to use;27.9
People who have had problems purchasing in the last 3 months;Employment situation: Other employment situation;Difficulty finding information about warranties or other legal rights;32.5
People who have had problems purchasing in the last 3 months;Employment situation: Other employment situation;Delays in delivery;66.2
People who have had problems purchasing in the last 3 months;Employment situation: Other employment situation;Final costs higher than those indicated;10.5
People who have had problems purchasing in the last 3 months;Employment situation: Other employment situation;Products or services ordered with defects or different from those ordered;29.3
People who have had problems purchasing in the last 3 months;Employment situation: Other employment situation;Fraud-related issues;14.0
People who have had problems purchasing in the last 3 months;Employment situation: Other employment situation;Difficult claims or compensation or without satisfactory response after the claim;13.3
People who have had problems purchasing in the last 3 months;Employment situation: Other employment situation;Foreign sellers who do not fulfill orders in Spain;10.2
People who have had problems purchasing in the last 3 months;Employment situation: Other employment situation;Other problems;10.1
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;3,715,024
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Some problem;100.0
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Technical failures on the website during ordering or payment, or it was difficult to use;35.3
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficulty finding information about warranties or other legal rights;31.2
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Delays in delivery;59.1
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Final costs higher than those indicated;9.4
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Products or services ordered with defects or different from those ordered;30.9
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Fraud-related issues;10.8
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficult claims or compensation or without satisfactory response after the claim;15.8
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Foreign sellers who do not fulfill orders in Spain;10.9
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Other problems;8.7
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;1,145,035
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Some problem;100.0
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Technical failures on the website during ordering or payment, or it was difficult to use;39.2
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Difficulty finding information about warranties or other legal rights;29.0
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Delays in delivery;61.1
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Final costs higher than those indicated;10.8
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Products or services ordered with defects or different from those ordered;24.7
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Fraud-related issues;7.9
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Difficult claims or compensation or without satisfactory response after the claim;16.7
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Foreign sellers who do not fulfill orders in Spain;12.4
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Other problems;10.6
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed with employees;Total;315,877
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed with employees;Some problem;100.0
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed with employees;Technical failures on the website during ordering or payment, or it was difficult to use;46.9
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed with employees;Difficulty finding information about warranties or other legal rights;39.6
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed with employees;Delays in delivery;62.4
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed with employees;Final costs higher than those indicated;12.0
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed with employees;Products or services ordered with defects or different from those ordered;38.1
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed with employees;Fraud-related issues;5.0
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed with employees;Difficult claims or compensation or without satisfactory response after the claim;11.8
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed with employees;Foreign sellers who do not fulfill orders in Spain;10.8
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed with employees;Other problems;12.7
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed without employees;Total;548,627
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed without employees;Some problem;100.0
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed without employees;Technical failures on the website during ordering or payment, or it was difficult to use;39.9
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed without employees;Difficulty finding information about warranties or other legal rights;47.5
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed without employees;Delays in delivery;52.2
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed without employees;Final costs higher than those indicated;6.9
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed without employees;Products or services ordered with defects or different from those ordered;25.8
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed without employees;Fraud-related issues;16.8
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed without employees;Difficult claims or compensation or without satisfactory response after the claim;20.9
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed without employees;Foreign sellers who do not fulfill orders in Spain;10.8
People who have had problems purchasing in the last 3 months;Professional Situation (in main job): Self-employed without employees;Other problems;9.2
People who have had problems purchasing in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Total;48,227
People who have had problems purchasing in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Some problem;100.0
People who have had problems purchasing in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Technical failures on the website during ordering or payment, or it was difficult to use;14.7
People who have had problems purchasing in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Difficulty finding information about warranties or other legal rights;..
People who have had problems purchasing in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Delays in delivery;81.6
People who have had problems purchasing in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Final costs higher than those indicated;..
People who have had problems purchasing in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Products or services ordered with defects or different from those ordered;30.4
People who have had problems purchasing in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Fraud-related issues;..
People who have had problems purchasing in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Difficult claims or compensation or without satisfactory response after the claim;1.6
People who have had problems purchasing in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Foreign sellers who do not fulfill orders in Spain;1.6
People who have had problems purchasing in the last 3 months;Professional Situation (in main job):  Family help (without stipulated salary);Other problems;..
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Full-time;Total;4,818,388
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Full-time;Some problem;100.0
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Full-time;Technical failures on the website during ordering or payment, or it was difficult to use;38.1
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Full-time;Difficulty finding information about warranties or other legal rights;33.5
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Full-time;Delays in delivery;60.1
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Full-time;Final costs higher than those indicated;9.7
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Full-time;Products or services ordered with defects or different from those ordered;29.6
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Full-time;Fraud-related issues;10.2
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Full-time;Difficult claims or compensation or without satisfactory response after the claim;16.5
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Full-time;Foreign sellers who do not fulfill orders in Spain;11.7
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Full-time;Other problems;9.4
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Part-time;Total;954,401
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Part-time;Some problem;100.0
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Part-time;Technical failures on the website during ordering or payment, or it was difficult to use;31.2
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Part-time;Difficulty finding information about warranties or other legal rights;27.5
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Part-time;Delays in delivery;54.7
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Part-time;Final costs higher than those indicated;8.3
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Part-time;Products or services ordered with defects or different from those ordered;29.7
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Part-time;Fraud-related issues;11.7
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Part-time;Difficult claims or compensation or without satisfactory response after the claim;14.4
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Part-time;Foreign sellers who do not fulfill orders in Spain;8.1
People who have had problems purchasing in the last 3 months;Professional working pattern (in main job): Part-time;Other problems;8.2
People who have had problems purchasing in the last 3 months;Main occupation: Manual;Total;1,226,832
People who have had problems purchasing in the last 3 months;Main occupation: Manual;Some problem;100.0
People who have had problems purchasing in the last 3 months;Main occupation: Manual;Technical failures on the website during ordering or payment, or it was difficult to use;27.9
People who have had problems purchasing in the last 3 months;Main occupation: Manual;Difficulty finding information about warranties or other legal rights;28.4
People who have had problems purchasing in the last 3 months;Main occupation: Manual;Delays in delivery;70.3
People who have had problems purchasing in the last 3 months;Main occupation: Manual;Final costs higher than those indicated;7.6
People who have had problems purchasing in the last 3 months;Main occupation: Manual;Products or services ordered with defects or different from those ordered;26.8
People who have had problems purchasing in the last 3 months;Main occupation: Manual;Fraud-related issues;12.6
People who have had problems purchasing in the last 3 months;Main occupation: Manual;Difficult claims or compensation or without satisfactory response after the claim;18.5
People who have had problems purchasing in the last 3 months;Main occupation: Manual;Foreign sellers who do not fulfill orders in Spain;16.1
People who have had problems purchasing in the last 3 months;Main occupation: Manual;Other problems;10.3
People who have had problems purchasing in the last 3 months;Main occupation: Non-manual;Total;4,545,957
People who have had problems purchasing in the last 3 months;Main occupation: Non-manual;Some problem;100.0
People who have had problems purchasing in the last 3 months;Main occupation: Non-manual;Technical failures on the website during ordering or payment, or it was difficult to use;39.4
People who have had problems purchasing in the last 3 months;Main occupation: Non-manual;Difficulty finding information about warranties or other legal rights;33.6
People who have had problems purchasing in the last 3 months;Main occupation: Non-manual;Delays in delivery;56.2
People who have had problems purchasing in the last 3 months;Main occupation: Non-manual;Final costs higher than those indicated;10.0
People who have had problems purchasing in the last 3 months;Main occupation: Non-manual;Products or services ordered with defects or different from those ordered;30.3
People who have had problems purchasing in the last 3 months;Main occupation: Non-manual;Fraud-related issues;9.8
People who have had problems purchasing in the last 3 months;Main occupation: Non-manual;Difficult claims or compensation or without satisfactory response after the claim;15.5
People who have had problems purchasing in the last 3 months;Main occupation: Non-manual;Foreign sellers who do not fulfill orders in Spain;9.8
People who have had problems purchasing in the last 3 months;Main occupation: Non-manual;Other problems;8.9
People who have had problems purchasing in the last 3 months;Main occupation: ICT workers;Total;355,448
People who have had problems purchasing in the last 3 months;Main occupation: ICT workers;Some problem;100.0
People who have had problems purchasing in the last 3 months;Main occupation: ICT workers;Technical failures on the website during ordering or payment, or it was difficult to use;36.6
People who have had problems purchasing in the last 3 months;Main occupation: ICT workers;Difficulty finding information about warranties or other legal rights;35.2
People who have had problems purchasing in the last 3 months;Main occupation: ICT workers;Delays in delivery;56.4
People who have had problems purchasing in the last 3 months;Main occupation: ICT workers;Final costs higher than those indicated;13.3
People who have had problems purchasing in the last 3 months;Main occupation: ICT workers;Products or services ordered with defects or different from those ordered;40.1
People who have had problems purchasing in the last 3 months;Main occupation: ICT workers;Fraud-related issues;9.2
People who have had problems purchasing in the last 3 months;Main occupation: ICT workers;Difficult claims or compensation or without satisfactory response after the claim;18.9
People who have had problems purchasing in the last 3 months;Main occupation: ICT workers;Foreign sellers who do not fulfill orders in Spain;12.1
People who have had problems purchasing in the last 3 months;Main occupation: ICT workers;Other problems;12.2
People who have had problems purchasing in the last 3 months;Main occupation: Other workers;Total;5,417,342
People who have had problems purchasing in the last 3 months;Main occupation: Other workers;Some problem;100.0
People who have had problems purchasing in the last 3 months;Main occupation: Other workers;Technical failures on the website during ordering or payment, or it was difficult to use;37.0
People who have had problems purchasing in the last 3 months;Main occupation: Other workers;Difficulty finding information about warranties or other legal rights;32.3
People who have had problems purchasing in the last 3 months;Main occupation: Other workers;Delays in delivery;59.4
People who have had problems purchasing in the last 3 months;Main occupation: Other workers;Final costs higher than those indicated;9.2
People who have had problems purchasing in the last 3 months;Main occupation: Other workers;Products or services ordered with defects or different from those ordered;28.9
People who have had problems purchasing in the last 3 months;Main occupation: Other workers;Fraud-related issues;10.5
People who have had problems purchasing in the last 3 months;Main occupation: Other workers;Difficult claims or compensation or without satisfactory response after the claim;15.9
People who have had problems purchasing in the last 3 months;Main occupation: Other workers;Foreign sellers who do not fulfill orders in Spain;11.1
People who have had problems purchasing in the last 3 months;Main occupation: Other workers;Other problems;9.0
People who have had problems purchasing in the last 3 months;Net household monthly income Less than 900 Euros;Total;838,355
People who have had problems purchasing in the last 3 months;Net household monthly income Less than 900 Euros;Some problem;100.0
People who have had problems purchasing in the last 3 months;Net household monthly income Less than 900 Euros;Technical failures on the website during ordering or payment, or it was difficult to use;34.8
People who have had problems purchasing in the last 3 months;Net household monthly income Less than 900 Euros;Difficulty finding information about warranties or other legal rights;27.0
People who have had problems purchasing in the last 3 months;Net household monthly income Less than 900 Euros;Delays in delivery;65.3
People who have had problems purchasing in the last 3 months;Net household monthly income Less than 900 Euros;Final costs higher than those indicated;13.9
People who have had problems purchasing in the last 3 months;Net household monthly income Less than 900 Euros;Products or services ordered with defects or different from those ordered;30.0
People who have had problems purchasing in the last 3 months;Net household monthly income Less than 900 Euros;Fraud-related issues;13.0
People who have had problems purchasing in the last 3 months;Net household monthly income Less than 900 Euros;Difficult claims or compensation or without satisfactory response after the claim;15.1
People who have had problems purchasing in the last 3 months;Net household monthly income Less than 900 Euros;Foreign sellers who do not fulfill orders in Spain;11.4
People who have had problems purchasing in the last 3 months;Net household monthly income Less than 900 Euros;Other problems;16.3
People who have had problems purchasing in the last 3 months;Net household monthly income : From 900 to less than 1,600;Total;2,161,292
People who have had problems purchasing in the last 3 months;Net household monthly income : From 900 to less than 1,600;Some problem;100.0
People who have had problems purchasing in the last 3 months;Net household monthly income : From 900 to less than 1,600;Technical failures on the website during ordering or payment, or it was difficult to use;33.7
People who have had problems purchasing in the last 3 months;Net household monthly income : From 900 to less than 1,600;Difficulty finding information about warranties or other legal rights;34.5
People who have had problems purchasing in the last 3 months;Net household monthly income : From 900 to less than 1,600;Delays in delivery;64.3
People who have had problems purchasing in the last 3 months;Net household monthly income : From 900 to less than 1,600;Final costs higher than those indicated;10.3
People who have had problems purchasing in the last 3 months;Net household monthly income : From 900 to less than 1,600;Products or services ordered with defects or different from those ordered;30.6
People who have had problems purchasing in the last 3 months;Net household monthly income : From 900 to less than 1,600;Fraud-related issues;12.2
People who have had problems purchasing in the last 3 months;Net household monthly income : From 900 to less than 1,600;Difficult claims or compensation or without satisfactory response after the claim;19.6
People who have had problems purchasing in the last 3 months;Net household monthly income : From 900 to less than 1,600;Foreign sellers who do not fulfill orders in Spain;14.9
People who have had problems purchasing in the last 3 months;Net household monthly income : From 900 to less than 1,600;Other problems;10.0
People who have had problems purchasing in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Total;2,298,734
People who have had problems purchasing in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Some problem;100.0
People who have had problems purchasing in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Technical failures on the website during ordering or payment, or it was difficult to use;35.0
People who have had problems purchasing in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Difficulty finding information about warranties or other legal rights;31.1
People who have had problems purchasing in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Delays in delivery;64.1
People who have had problems purchasing in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Final costs higher than those indicated;10.6
People who have had problems purchasing in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Products or services ordered with defects or different from those ordered;27.9
People who have had problems purchasing in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Fraud-related issues;10.1
People who have had problems purchasing in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Difficult claims or compensation or without satisfactory response after the claim;17.6
People who have had problems purchasing in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Foreign sellers who do not fulfill orders in Spain;13.0
People who have had problems purchasing in the last 3 months;Net household monthly income : From 1,600 to less than 2,500;Other problems;8.7
People who have had problems purchasing in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Total;1,005,260
People who have had problems purchasing in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Some problem;100.0
People who have had problems purchasing in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Technical failures on the website during ordering or payment, or it was difficult to use;37.5
People who have had problems purchasing in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Difficulty finding information about warranties or other legal rights;31.2
People who have had problems purchasing in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Delays in delivery;51.6
People who have had problems purchasing in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Final costs higher than those indicated;6.8
People who have had problems purchasing in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Products or services ordered with defects or different from those ordered;31.6
People who have had problems purchasing in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Fraud-related issues;7.3
People who have had problems purchasing in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Difficult claims or compensation or without satisfactory response after the claim;15.3
People who have had problems purchasing in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Foreign sellers who do not fulfill orders in Spain;7.4
People who have had problems purchasing in the last 3 months;Net household monthly income : From  2,500 to less than 3,000;Other problems;7.4
People who have had problems purchasing in the last 3 months;Net household monthly income 3,000 euros or more;Total;1,728,970
People who have had problems purchasing in the last 3 months;Net household monthly income 3,000 euros or more;Some problem;100.0
People who have had problems purchasing in the last 3 months;Net household monthly income 3,000 euros or more;Technical failures on the website during ordering or payment, or it was difficult to use;36.4
People who have had problems purchasing in the last 3 months;Net household monthly income 3,000 euros or more;Difficulty finding information about warranties or other legal rights;35.1
People who have had problems purchasing in the last 3 months;Net household monthly income 3,000 euros or more;Delays in delivery;51.3
People who have had problems purchasing in the last 3 months;Net household monthly income 3,000 euros or more;Final costs higher than those indicated;9.6
People who have had problems purchasing in the last 3 months;Net household monthly income 3,000 euros or more;Products or services ordered with defects or different from those ordered;27.3
People who have had problems purchasing in the last 3 months;Net household monthly income 3,000 euros or more;Fraud-related issues;10.4
People who have had problems purchasing in the last 3 months;Net household monthly income 3,000 euros or more;Difficult claims or compensation or without satisfactory response after the claim;13.1
People who have had problems purchasing in the last 3 months;Net household monthly income 3,000 euros or more;Foreign sellers who do not fulfill orders in Spain;9.7
People who have had problems purchasing in the last 3 months;Net household monthly income 3,000 euros or more;Other problems;7.7
People who have had problems purchasing in the last 3 months;Net household monthly income DK/NA;Total;1,158,357
People who have had problems purchasing in the last 3 months;Net household monthly income DK/NA;Some problem;100.0
People who have had problems purchasing in the last 3 months;Net household monthly income DK/NA;Technical failures on the website during ordering or payment, or it was difficult to use;30.4
People who have had problems purchasing in the last 3 months;Net household monthly income DK/NA;Difficulty finding information about warranties or other legal rights;27.7
People who have had problems purchasing in the last 3 months;Net household monthly income DK/NA;Delays in delivery;66.6
People who have had problems purchasing in the last 3 months;Net household monthly income DK/NA;Final costs higher than those indicated;10.4
People who have had problems purchasing in the last 3 months;Net household monthly income DK/NA;Products or services ordered with defects or different from those ordered;23.4
People who have had problems purchasing in the last 3 months;Net household monthly income DK/NA;Fraud-related issues;12.5
People who have had problems purchasing in the last 3 months;Net household monthly income DK/NA;Difficult claims or compensation or without satisfactory response after the claim;14.4
People who have had problems purchasing in the last 3 months;Net household monthly income DK/NA;Foreign sellers who do not fulfill orders in Spain;10.2
People who have had problems purchasing in the last 3 months;Net household monthly income DK/NA;Other problems;5.0