Population class;Autonomous City and Community;Type of contact;Total Total Persons (16 to 74 years old);National Total;Total;35.436.056 Total Persons (16 to 74 years old);National Total;Use of one or more websites or apps of public administration agencies;80 Total Persons (16 to 74 years old);National Total;Downloading or printing an official form;64 Total Persons (16 to 74 years old);National Total;Arranging an appointment or booking (of an activity, medical care, etc.);54 Total Persons (16 to 74 years old);National Total;Online filing of tax returns in person;26 Total Persons (16 to 74 years old);National Total;Performing an interaction related to access to information;56 Total Persons (16 to 74 years old);National Total;Information: Access to stored personal data (pension, employment history, etc.);45 Total Persons (16 to 74 years old);National Total;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Total Persons (16 to 74 years old);National Total;Information: Access to obtain information (services, loans, tax, etc.);41 Total Persons (16 to 74 years old);National Total;Performing an interaction related to obtaining documents;36 Total Persons (16 to 74 years old);National Total;Documentation: request an official document or certificate (birth, residence, etc.);24 Total Persons (16 to 74 years old);National Total;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21 Total Persons (16 to 74 years old);National Total;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Total Persons (16 to 74 years old);National Total;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);AndalucÝa;Total;6.405.608 Total Persons (16 to 74 years old);AndalucÝa;Use of one or more websites or apps of public administration agencies;78 Total Persons (16 to 74 years old);AndalucÝa;Downloading or printing an official form;61 Total Persons (16 to 74 years old);AndalucÝa;Arranging an appointment or booking (of an activity, medical care, etc.);54 Total Persons (16 to 74 years old);AndalucÝa;Online filing of tax returns in person;22 Total Persons (16 to 74 years old);AndalucÝa;Performing an interaction related to access to information;52 Total Persons (16 to 74 years old);AndalucÝa;Information: Access to stored personal data (pension, employment history, etc.);43 Total Persons (16 to 74 years old);AndalucÝa;Information: Access to data bases or public records (cadastral records, company information, etc.);20 Total Persons (16 to 74 years old);AndalucÝa;Information: Access to obtain information (services, loans, tax, etc.);39 Total Persons (16 to 74 years old);AndalucÝa;Performing an interaction related to obtaining documents;36 Total Persons (16 to 74 years old);AndalucÝa;Documentation: request an official document or certificate (birth, residence, etc.);23 Total Persons (16 to 74 years old);AndalucÝa;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22 Total Persons (16 to 74 years old);AndalucÝa;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Total Persons (16 to 74 years old);AndalucÝa;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Arag¾n;Total;956.109 Total Persons (16 to 74 years old);Arag¾n;Use of one or more websites or apps of public administration agencies;79 Total Persons (16 to 74 years old);Arag¾n;Downloading or printing an official form;65 Total Persons (16 to 74 years old);Arag¾n;Arranging an appointment or booking (of an activity, medical care, etc.);58 Total Persons (16 to 74 years old);Arag¾n;Online filing of tax returns in person;26 Total Persons (16 to 74 years old);Arag¾n;Performing an interaction related to access to information;52 Total Persons (16 to 74 years old);Arag¾n;Information: Access to stored personal data (pension, employment history, etc.);43 Total Persons (16 to 74 years old);Arag¾n;Information: Access to data bases or public records (cadastral records, company information, etc.);19 Total Persons (16 to 74 years old);Arag¾n;Information: Access to obtain information (services, loans, tax, etc.);37 Total Persons (16 to 74 years old);Arag¾n;Performing an interaction related to obtaining documents;34 Total Persons (16 to 74 years old);Arag¾n;Documentation: request an official document or certificate (birth, residence, etc.);22 Total Persons (16 to 74 years old);Arag¾n;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19 Total Persons (16 to 74 years old);Arag¾n;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4 Total Persons (16 to 74 years old);Arag¾n;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Asturias, Principado de;Total;752.700 Total Persons (16 to 74 years old);Asturias, Principado de;Use of one or more websites or apps of public administration agencies;77 Total Persons (16 to 74 years old);Asturias, Principado de;Downloading or printing an official form;64 Total Persons (16 to 74 years old);Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);41 Total Persons (16 to 74 years old);Asturias, Principado de;Online filing of tax returns in person;24 Total Persons (16 to 74 years old);Asturias, Principado de;Performing an interaction related to access to information;50 Total Persons (16 to 74 years old);Asturias, Principado de;Information: Access to stored personal data (pension, employment history, etc.);36 Total Persons (16 to 74 years old);Asturias, Principado de;Information: Access to data bases or public records (cadastral records, company information, etc.);18 Total Persons (16 to 74 years old);Asturias, Principado de;Information: Access to obtain information (services, loans, tax, etc.);37 Total Persons (16 to 74 years old);Asturias, Principado de;Performing an interaction related to obtaining documents;27 Total Persons (16 to 74 years old);Asturias, Principado de;Documentation: request an official document or certificate (birth, residence, etc.);18 Total Persons (16 to 74 years old);Asturias, Principado de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15 Total Persons (16 to 74 years old);Asturias, Principado de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4 Total Persons (16 to 74 years old);Asturias, Principado de;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Balears, Illes;Total;944.040 Total Persons (16 to 74 years old);Balears, Illes;Use of one or more websites or apps of public administration agencies;80 Total Persons (16 to 74 years old);Balears, Illes;Downloading or printing an official form;63 Total Persons (16 to 74 years old);Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);49 Total Persons (16 to 74 years old);Balears, Illes;Online filing of tax returns in person;19 Total Persons (16 to 74 years old);Balears, Illes;Performing an interaction related to access to information;56 Total Persons (16 to 74 years old);Balears, Illes;Information: Access to stored personal data (pension, employment history, etc.);42 Total Persons (16 to 74 years old);Balears, Illes;Information: Access to data bases or public records (cadastral records, company information, etc.);20 Total Persons (16 to 74 years old);Balears, Illes;Information: Access to obtain information (services, loans, tax, etc.);40 Total Persons (16 to 74 years old);Balears, Illes;Performing an interaction related to obtaining documents;40 Total Persons (16 to 74 years old);Balears, Illes;Documentation: request an official document or certificate (birth, residence, etc.);30 Total Persons (16 to 74 years old);Balears, Illes;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22 Total Persons (16 to 74 years old);Balears, Illes;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Total Persons (16 to 74 years old);Balears, Illes;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Canarias;Total;1.778.183 Total Persons (16 to 74 years old);Canarias;Use of one or more websites or apps of public administration agencies;81 Total Persons (16 to 74 years old);Canarias;Downloading or printing an official form;67 Total Persons (16 to 74 years old);Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);53 Total Persons (16 to 74 years old);Canarias;Online filing of tax returns in person;22 Total Persons (16 to 74 years old);Canarias;Performing an interaction related to access to information;57 Total Persons (16 to 74 years old);Canarias;Information: Access to stored personal data (pension, employment history, etc.);45 Total Persons (16 to 74 years old);Canarias;Information: Access to data bases or public records (cadastral records, company information, etc.);20 Total Persons (16 to 74 years old);Canarias;Information: Access to obtain information (services, loans, tax, etc.);41 Total Persons (16 to 74 years old);Canarias;Performing an interaction related to obtaining documents;40 Total Persons (16 to 74 years old);Canarias;Documentation: request an official document or certificate (birth, residence, etc.);26 Total Persons (16 to 74 years old);Canarias;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24 Total Persons (16 to 74 years old);Canarias;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Total Persons (16 to 74 years old);Canarias;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Cantabria;Total;438.965 Total Persons (16 to 74 years old);Cantabria;Use of one or more websites or apps of public administration agencies;77 Total Persons (16 to 74 years old);Cantabria;Downloading or printing an official form;62 Total Persons (16 to 74 years old);Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);42 Total Persons (16 to 74 years old);Cantabria;Online filing of tax returns in person;24 Total Persons (16 to 74 years old);Cantabria;Performing an interaction related to access to information;50 Total Persons (16 to 74 years old);Cantabria;Information: Access to stored personal data (pension, employment history, etc.);36 Total Persons (16 to 74 years old);Cantabria;Information: Access to data bases or public records (cadastral records, company information, etc.);18 Total Persons (16 to 74 years old);Cantabria;Information: Access to obtain information (services, loans, tax, etc.);38 Total Persons (16 to 74 years old);Cantabria;Performing an interaction related to obtaining documents;29 Total Persons (16 to 74 years old);Cantabria;Documentation: request an official document or certificate (birth, residence, etc.);20 Total Persons (16 to 74 years old);Cantabria;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16 Total Persons (16 to 74 years old);Cantabria;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);2 Total Persons (16 to 74 years old);Cantabria;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Castilla y Le¾n;Total;1.729.994 Total Persons (16 to 74 years old);Castilla y Le¾n;Use of one or more websites or apps of public administration agencies;78 Total Persons (16 to 74 years old);Castilla y Le¾n;Downloading or printing an official form;58 Total Persons (16 to 74 years old);Castilla y Le¾n;Arranging an appointment or booking (of an activity, medical care, etc.);49 Total Persons (16 to 74 years old);Castilla y Le¾n;Online filing of tax returns in person;21 Total Persons (16 to 74 years old);Castilla y Le¾n;Performing an interaction related to access to information;51 Total Persons (16 to 74 years old);Castilla y Le¾n;Information: Access to stored personal data (pension, employment history, etc.);38 Total Persons (16 to 74 years old);Castilla y Le¾n;Information: Access to data bases or public records (cadastral records, company information, etc.);20 Total Persons (16 to 74 years old);Castilla y Le¾n;Information: Access to obtain information (services, loans, tax, etc.);37 Total Persons (16 to 74 years old);Castilla y Le¾n;Performing an interaction related to obtaining documents;27 Total Persons (16 to 74 years old);Castilla y Le¾n;Documentation: request an official document or certificate (birth, residence, etc.);14 Total Persons (16 to 74 years old);Castilla y Le¾n;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18 Total Persons (16 to 74 years old);Castilla y Le¾n;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Total Persons (16 to 74 years old);Castilla y Le¾n;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Castilla-La Mancha;Total;1.524.173 Total Persons (16 to 74 years old);Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;76 Total Persons (16 to 74 years old);Castilla-La Mancha;Downloading or printing an official form;52 Total Persons (16 to 74 years old);Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);50 Total Persons (16 to 74 years old);Castilla-La Mancha;Online filing of tax returns in person;23 Total Persons (16 to 74 years old);Castilla-La Mancha;Performing an interaction related to access to information;50 Total Persons (16 to 74 years old);Castilla-La Mancha;Information: Access to stored personal data (pension, employment history, etc.);40 Total Persons (16 to 74 years old);Castilla-La Mancha;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Total Persons (16 to 74 years old);Castilla-La Mancha;Information: Access to obtain information (services, loans, tax, etc.);36 Total Persons (16 to 74 years old);Castilla-La Mancha;Performing an interaction related to obtaining documents;35 Total Persons (16 to 74 years old);Castilla-La Mancha;Documentation: request an official document or certificate (birth, residence, etc.);22 Total Persons (16 to 74 years old);Castilla-La Mancha;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20 Total Persons (16 to 74 years old);Castilla-La Mancha;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Total Persons (16 to 74 years old);Castilla-La Mancha;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Catalu±a;Total;5.680.318 Total Persons (16 to 74 years old);Catalu±a;Use of one or more websites or apps of public administration agencies;83 Total Persons (16 to 74 years old);Catalu±a;Downloading or printing an official form;70 Total Persons (16 to 74 years old);Catalu±a;Arranging an appointment or booking (of an activity, medical care, etc.);55 Total Persons (16 to 74 years old);Catalu±a;Online filing of tax returns in person;29 Total Persons (16 to 74 years old);Catalu±a;Performing an interaction related to access to information;64 Total Persons (16 to 74 years old);Catalu±a;Information: Access to stored personal data (pension, employment history, etc.);52 Total Persons (16 to 74 years old);Catalu±a;Information: Access to data bases or public records (cadastral records, company information, etc.);24 Total Persons (16 to 74 years old);Catalu±a;Information: Access to obtain information (services, loans, tax, etc.);45 Total Persons (16 to 74 years old);Catalu±a;Performing an interaction related to obtaining documents;38 Total Persons (16 to 74 years old);Catalu±a;Documentation: request an official document or certificate (birth, residence, etc.);25 Total Persons (16 to 74 years old);Catalu±a;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21 Total Persons (16 to 74 years old);Catalu±a;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Total Persons (16 to 74 years old);Catalu±a;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Comunitat Valenciana;Total;3.810.712 Total Persons (16 to 74 years old);Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;81 Total Persons (16 to 74 years old);Comunitat Valenciana;Downloading or printing an official form;68 Total Persons (16 to 74 years old);Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);54 Total Persons (16 to 74 years old);Comunitat Valenciana;Online filing of tax returns in person;25 Total Persons (16 to 74 years old);Comunitat Valenciana;Performing an interaction related to access to information;57 Total Persons (16 to 74 years old);Comunitat Valenciana;Information: Access to stored personal data (pension, employment history, etc.);43 Total Persons (16 to 74 years old);Comunitat Valenciana;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Total Persons (16 to 74 years old);Comunitat Valenciana;Information: Access to obtain information (services, loans, tax, etc.);44 Total Persons (16 to 74 years old);Comunitat Valenciana;Performing an interaction related to obtaining documents;38 Total Persons (16 to 74 years old);Comunitat Valenciana;Documentation: request an official document or certificate (birth, residence, etc.);27 Total Persons (16 to 74 years old);Comunitat Valenciana;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22 Total Persons (16 to 74 years old);Comunitat Valenciana;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Total Persons (16 to 74 years old);Comunitat Valenciana;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Extremadura;Total;783.592 Total Persons (16 to 74 years old);Extremadura;Use of one or more websites or apps of public administration agencies;70 Total Persons (16 to 74 years old);Extremadura;Downloading or printing an official form;49 Total Persons (16 to 74 years old);Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);47 Total Persons (16 to 74 years old);Extremadura;Online filing of tax returns in person;22 Total Persons (16 to 74 years old);Extremadura;Performing an interaction related to access to information;49 Total Persons (16 to 74 years old);Extremadura;Information: Access to stored personal data (pension, employment history, etc.);39 Total Persons (16 to 74 years old);Extremadura;Information: Access to data bases or public records (cadastral records, company information, etc.);20 Total Persons (16 to 74 years old);Extremadura;Information: Access to obtain information (services, loans, tax, etc.);34 Total Persons (16 to 74 years old);Extremadura;Performing an interaction related to obtaining documents;31 Total Persons (16 to 74 years old);Extremadura;Documentation: request an official document or certificate (birth, residence, etc.);19 Total Persons (16 to 74 years old);Extremadura;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19 Total Persons (16 to 74 years old);Extremadura;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Total Persons (16 to 74 years old);Extremadura;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Galicia;Total;1.977.908 Total Persons (16 to 74 years old);Galicia;Use of one or more websites or apps of public administration agencies;77 Total Persons (16 to 74 years old);Galicia;Downloading or printing an official form;63 Total Persons (16 to 74 years old);Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);55 Total Persons (16 to 74 years old);Galicia;Online filing of tax returns in person;20 Total Persons (16 to 74 years old);Galicia;Performing an interaction related to access to information;54 Total Persons (16 to 74 years old);Galicia;Information: Access to stored personal data (pension, employment history, etc.);43 Total Persons (16 to 74 years old);Galicia;Information: Access to data bases or public records (cadastral records, company information, etc.);23 Total Persons (16 to 74 years old);Galicia;Information: Access to obtain information (services, loans, tax, etc.);37 Total Persons (16 to 74 years old);Galicia;Performing an interaction related to obtaining documents;31 Total Persons (16 to 74 years old);Galicia;Documentation: request an official document or certificate (birth, residence, etc.);19 Total Persons (16 to 74 years old);Galicia;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17 Total Persons (16 to 74 years old);Galicia;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Total Persons (16 to 74 years old);Galicia;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Madrid, Comunidad de;Total;5.082.634 Total Persons (16 to 74 years old);Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;83 Total Persons (16 to 74 years old);Madrid, Comunidad de;Downloading or printing an official form;63 Total Persons (16 to 74 years old);Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);60 Total Persons (16 to 74 years old);Madrid, Comunidad de;Online filing of tax returns in person;37 Total Persons (16 to 74 years old);Madrid, Comunidad de;Performing an interaction related to access to information;62 Total Persons (16 to 74 years old);Madrid, Comunidad de;Information: Access to stored personal data (pension, employment history, etc.);51 Total Persons (16 to 74 years old);Madrid, Comunidad de;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Total Persons (16 to 74 years old);Madrid, Comunidad de;Information: Access to obtain information (services, loans, tax, etc.);47 Total Persons (16 to 74 years old);Madrid, Comunidad de;Performing an interaction related to obtaining documents;42 Total Persons (16 to 74 years old);Madrid, Comunidad de;Documentation: request an official document or certificate (birth, residence, etc.);27 Total Persons (16 to 74 years old);Madrid, Comunidad de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24 Total Persons (16 to 74 years old);Madrid, Comunidad de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9 Total Persons (16 to 74 years old);Madrid, Comunidad de;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Murcia, Regi¾n de;Total;1.138.229 Total Persons (16 to 74 years old);Murcia, Regi¾n de;Use of one or more websites or apps of public administration agencies;75 Total Persons (16 to 74 years old);Murcia, Regi¾n de;Downloading or printing an official form;55 Total Persons (16 to 74 years old);Murcia, Regi¾n de;Arranging an appointment or booking (of an activity, medical care, etc.);55 Total Persons (16 to 74 years old);Murcia, Regi¾n de;Online filing of tax returns in person;19 Total Persons (16 to 74 years old);Murcia, Regi¾n de;Performing an interaction related to access to information;51 Total Persons (16 to 74 years old);Murcia, Regi¾n de;Information: Access to stored personal data (pension, employment history, etc.);39 Total Persons (16 to 74 years old);Murcia, Regi¾n de;Information: Access to data bases or public records (cadastral records, company information, etc.);23 Total Persons (16 to 74 years old);Murcia, Regi¾n de;Information: Access to obtain information (services, loans, tax, etc.);37 Total Persons (16 to 74 years old);Murcia, Regi¾n de;Performing an interaction related to obtaining documents;38 Total Persons (16 to 74 years old);Murcia, Regi¾n de;Documentation: request an official document or certificate (birth, residence, etc.);27 Total Persons (16 to 74 years old);Murcia, Regi¾n de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25 Total Persons (16 to 74 years old);Murcia, Regi¾n de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Total Persons (16 to 74 years old);Murcia, Regi¾n de;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Total;483.774 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;84 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Downloading or printing an official form;67 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);54 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Online filing of tax returns in person;23 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Performing an interaction related to access to information;61 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Information: Access to stored personal data (pension, employment history, etc.);47 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Information: Access to data bases or public records (cadastral records, company information, etc.);22 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Information: Access to obtain information (services, loans, tax, etc.);42 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;34 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Documentation: request an official document or certificate (birth, residence, etc.);26 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Total Persons (16 to 74 years old);Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);PaÝs Vasco;Total;1.597.629 Total Persons (16 to 74 years old);PaÝs Vasco;Use of one or more websites or apps of public administration agencies;81 Total Persons (16 to 74 years old);PaÝs Vasco;Downloading or printing an official form;67 Total Persons (16 to 74 years old);PaÝs Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);60 Total Persons (16 to 74 years old);PaÝs Vasco;Online filing of tax returns in person;28 Total Persons (16 to 74 years old);PaÝs Vasco;Performing an interaction related to access to information;54 Total Persons (16 to 74 years old);PaÝs Vasco;Information: Access to stored personal data (pension, employment history, etc.);40 Total Persons (16 to 74 years old);PaÝs Vasco;Information: Access to data bases or public records (cadastral records, company information, etc.);18 Total Persons (16 to 74 years old);PaÝs Vasco;Information: Access to obtain information (services, loans, tax, etc.);39 Total Persons (16 to 74 years old);PaÝs Vasco;Performing an interaction related to obtaining documents;32 Total Persons (16 to 74 years old);PaÝs Vasco;Documentation: request an official document or certificate (birth, residence, etc.);24 Total Persons (16 to 74 years old);PaÝs Vasco;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16 Total Persons (16 to 74 years old);PaÝs Vasco;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Total Persons (16 to 74 years old);PaÝs Vasco;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Rioja, La;Total;232.393 Total Persons (16 to 74 years old);Rioja, La;Use of one or more websites or apps of public administration agencies;81 Total Persons (16 to 74 years old);Rioja, La;Downloading or printing an official form;64 Total Persons (16 to 74 years old);Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);59 Total Persons (16 to 74 years old);Rioja, La;Online filing of tax returns in person;26 Total Persons (16 to 74 years old);Rioja, La;Performing an interaction related to access to information;55 Total Persons (16 to 74 years old);Rioja, La;Information: Access to stored personal data (pension, employment history, etc.);44 Total Persons (16 to 74 years old);Rioja, La;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Total Persons (16 to 74 years old);Rioja, La;Information: Access to obtain information (services, loans, tax, etc.);38 Total Persons (16 to 74 years old);Rioja, La;Performing an interaction related to obtaining documents;34 Total Persons (16 to 74 years old);Rioja, La;Documentation: request an official document or certificate (birth, residence, etc.);23 Total Persons (16 to 74 years old);Rioja, La;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20 Total Persons (16 to 74 years old);Rioja, La;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Total Persons (16 to 74 years old);Rioja, La;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Ceuta;Total;57.887 Total Persons (16 to 74 years old);Ceuta;Use of one or more websites or apps of public administration agencies;86 Total Persons (16 to 74 years old);Ceuta;Downloading or printing an official form;52 Total Persons (16 to 74 years old);Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);61 Total Persons (16 to 74 years old);Ceuta;Online filing of tax returns in person;18 Total Persons (16 to 74 years old);Ceuta;Performing an interaction related to access to information;62 Total Persons (16 to 74 years old);Ceuta;Information: Access to stored personal data (pension, employment history, etc.);56 Total Persons (16 to 74 years old);Ceuta;Information: Access to data bases or public records (cadastral records, company information, etc.);19 Total Persons (16 to 74 years old);Ceuta;Information: Access to obtain information (services, loans, tax, etc.);44 Total Persons (16 to 74 years old);Ceuta;Performing an interaction related to obtaining documents;59 Total Persons (16 to 74 years old);Ceuta;Documentation: request an official document or certificate (birth, residence, etc.);57 Total Persons (16 to 74 years old);Ceuta;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23 Total Persons (16 to 74 years old);Ceuta;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Total Persons (16 to 74 years old);Ceuta;Average of types of contact with public administration agencies;3 Total Persons (16 to 74 years old);Melilla;Total;61.208 Total Persons (16 to 74 years old);Melilla;Use of one or more websites or apps of public administration agencies;92 Total Persons (16 to 74 years old);Melilla;Downloading or printing an official form;83 Total Persons (16 to 74 years old);Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);63 Total Persons (16 to 74 years old);Melilla;Online filing of tax returns in person;13 Total Persons (16 to 74 years old);Melilla;Performing an interaction related to access to information;66 Total Persons (16 to 74 years old);Melilla;Information: Access to stored personal data (pension, employment history, etc.);37 Total Persons (16 to 74 years old);Melilla;Information: Access to data bases or public records (cadastral records, company information, etc.);25 Total Persons (16 to 74 years old);Melilla;Information: Access to obtain information (services, loans, tax, etc.);53 Total Persons (16 to 74 years old);Melilla;Performing an interaction related to obtaining documents;52 Total Persons (16 to 74 years old);Melilla;Documentation: request an official document or certificate (birth, residence, etc.);38 Total Persons (16 to 74 years old);Melilla;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30 Total Persons (16 to 74 years old);Melilla;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);15 Total Persons (16 to 74 years old);Melilla;Average of types of contact with public administration agencies;4 Internet users in the last 12 months;National Total;Total;33.632.763 Internet users in the last 12 months;National Total;Use of one or more websites or apps of public administration agencies;84 Internet users in the last 12 months;National Total;Downloading or printing an official form;67 Internet users in the last 12 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);57 Internet users in the last 12 months;National Total;Online filing of tax returns in person;27 Internet users in the last 12 months;National Total;Performing an interaction related to access to information;59 Internet users in the last 12 months;National Total;Information: Access to stored personal data (pension, employment history, etc.);47 Internet users in the last 12 months;National Total;Information: Access to data bases or public records (cadastral records, company information, etc.);22 Internet users in the last 12 months;National Total;Information: Access to obtain information (services, loans, tax, etc.);43 Internet users in the last 12 months;National Total;Performing an interaction related to obtaining documents;38 Internet users in the last 12 months;National Total;Documentation: request an official document or certificate (birth, residence, etc.);25 Internet users in the last 12 months;National Total;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22 Internet users in the last 12 months;National Total;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 12 months;National Total;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;AndalucÝa;Total;5.996.999 Internet users in the last 12 months;AndalucÝa;Use of one or more websites or apps of public administration agencies;83 Internet users in the last 12 months;AndalucÝa;Downloading or printing an official form;65 Internet users in the last 12 months;AndalucÝa;Arranging an appointment or booking (of an activity, medical care, etc.);58 Internet users in the last 12 months;AndalucÝa;Online filing of tax returns in person;24 Internet users in the last 12 months;AndalucÝa;Performing an interaction related to access to information;55 Internet users in the last 12 months;AndalucÝa;Information: Access to stored personal data (pension, employment history, etc.);46 Internet users in the last 12 months;AndalucÝa;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Internet users in the last 12 months;AndalucÝa;Information: Access to obtain information (services, loans, tax, etc.);41 Internet users in the last 12 months;AndalucÝa;Performing an interaction related to obtaining documents;39 Internet users in the last 12 months;AndalucÝa;Documentation: request an official document or certificate (birth, residence, etc.);25 Internet users in the last 12 months;AndalucÝa;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24 Internet users in the last 12 months;AndalucÝa;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 12 months;AndalucÝa;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Arag¾n;Total;907.302 Internet users in the last 12 months;Arag¾n;Use of one or more websites or apps of public administration agencies;83 Internet users in the last 12 months;Arag¾n;Downloading or printing an official form;69 Internet users in the last 12 months;Arag¾n;Arranging an appointment or booking (of an activity, medical care, etc.);61 Internet users in the last 12 months;Arag¾n;Online filing of tax returns in person;28 Internet users in the last 12 months;Arag¾n;Performing an interaction related to access to information;55 Internet users in the last 12 months;Arag¾n;Information: Access to stored personal data (pension, employment history, etc.);46 Internet users in the last 12 months;Arag¾n;Information: Access to data bases or public records (cadastral records, company information, etc.);20 Internet users in the last 12 months;Arag¾n;Information: Access to obtain information (services, loans, tax, etc.);39 Internet users in the last 12 months;Arag¾n;Performing an interaction related to obtaining documents;36 Internet users in the last 12 months;Arag¾n;Documentation: request an official document or certificate (birth, residence, etc.);24 Internet users in the last 12 months;Arag¾n;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20 Internet users in the last 12 months;Arag¾n;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4 Internet users in the last 12 months;Arag¾n;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Asturias, Principado de;Total;702.645 Internet users in the last 12 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;83 Internet users in the last 12 months;Asturias, Principado de;Downloading or printing an official form;68 Internet users in the last 12 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);44 Internet users in the last 12 months;Asturias, Principado de;Online filing of tax returns in person;26 Internet users in the last 12 months;Asturias, Principado de;Performing an interaction related to access to information;54 Internet users in the last 12 months;Asturias, Principado de;Information: Access to stored personal data (pension, employment history, etc.);38 Internet users in the last 12 months;Asturias, Principado de;Information: Access to data bases or public records (cadastral records, company information, etc.);19 Internet users in the last 12 months;Asturias, Principado de;Information: Access to obtain information (services, loans, tax, etc.);40 Internet users in the last 12 months;Asturias, Principado de;Performing an interaction related to obtaining documents;29 Internet users in the last 12 months;Asturias, Principado de;Documentation: request an official document or certificate (birth, residence, etc.);19 Internet users in the last 12 months;Asturias, Principado de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16 Internet users in the last 12 months;Asturias, Principado de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4 Internet users in the last 12 months;Asturias, Principado de;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Balears, Illes;Total;916.231 Internet users in the last 12 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;82 Internet users in the last 12 months;Balears, Illes;Downloading or printing an official form;65 Internet users in the last 12 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);50 Internet users in the last 12 months;Balears, Illes;Online filing of tax returns in person;20 Internet users in the last 12 months;Balears, Illes;Performing an interaction related to access to information;57 Internet users in the last 12 months;Balears, Illes;Information: Access to stored personal data (pension, employment history, etc.);43 Internet users in the last 12 months;Balears, Illes;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Internet users in the last 12 months;Balears, Illes;Information: Access to obtain information (services, loans, tax, etc.);41 Internet users in the last 12 months;Balears, Illes;Performing an interaction related to obtaining documents;41 Internet users in the last 12 months;Balears, Illes;Documentation: request an official document or certificate (birth, residence, etc.);31 Internet users in the last 12 months;Balears, Illes;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23 Internet users in the last 12 months;Balears, Illes;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 12 months;Balears, Illes;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Canarias;Total;1.678.207 Internet users in the last 12 months;Canarias;Use of one or more websites or apps of public administration agencies;86 Internet users in the last 12 months;Canarias;Downloading or printing an official form;70 Internet users in the last 12 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);57 Internet users in the last 12 months;Canarias;Online filing of tax returns in person;23 Internet users in the last 12 months;Canarias;Performing an interaction related to access to information;60 Internet users in the last 12 months;Canarias;Information: Access to stored personal data (pension, employment history, etc.);48 Internet users in the last 12 months;Canarias;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Internet users in the last 12 months;Canarias;Information: Access to obtain information (services, loans, tax, etc.);43 Internet users in the last 12 months;Canarias;Performing an interaction related to obtaining documents;42 Internet users in the last 12 months;Canarias;Documentation: request an official document or certificate (birth, residence, etc.);28 Internet users in the last 12 months;Canarias;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26 Internet users in the last 12 months;Canarias;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 12 months;Canarias;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Cantabria;Total;407.310 Internet users in the last 12 months;Cantabria;Use of one or more websites or apps of public administration agencies;83 Internet users in the last 12 months;Cantabria;Downloading or printing an official form;67 Internet users in the last 12 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);45 Internet users in the last 12 months;Cantabria;Online filing of tax returns in person;26 Internet users in the last 12 months;Cantabria;Performing an interaction related to access to information;54 Internet users in the last 12 months;Cantabria;Information: Access to stored personal data (pension, employment history, etc.);39 Internet users in the last 12 months;Cantabria;Information: Access to data bases or public records (cadastral records, company information, etc.);19 Internet users in the last 12 months;Cantabria;Information: Access to obtain information (services, loans, tax, etc.);41 Internet users in the last 12 months;Cantabria;Performing an interaction related to obtaining documents;31 Internet users in the last 12 months;Cantabria;Documentation: request an official document or certificate (birth, residence, etc.);22 Internet users in the last 12 months;Cantabria;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17 Internet users in the last 12 months;Cantabria;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);2 Internet users in the last 12 months;Cantabria;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Castilla y Le¾n;Total;1.614.485 Internet users in the last 12 months;Castilla y Le¾n;Use of one or more websites or apps of public administration agencies;83 Internet users in the last 12 months;Castilla y Le¾n;Downloading or printing an official form;62 Internet users in the last 12 months;Castilla y Le¾n;Arranging an appointment or booking (of an activity, medical care, etc.);52 Internet users in the last 12 months;Castilla y Le¾n;Online filing of tax returns in person;23 Internet users in the last 12 months;Castilla y Le¾n;Performing an interaction related to access to information;54 Internet users in the last 12 months;Castilla y Le¾n;Information: Access to stored personal data (pension, employment history, etc.);40 Internet users in the last 12 months;Castilla y Le¾n;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Internet users in the last 12 months;Castilla y Le¾n;Information: Access to obtain information (services, loans, tax, etc.);39 Internet users in the last 12 months;Castilla y Le¾n;Performing an interaction related to obtaining documents;29 Internet users in the last 12 months;Castilla y Le¾n;Documentation: request an official document or certificate (birth, residence, etc.);15 Internet users in the last 12 months;Castilla y Le¾n;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20 Internet users in the last 12 months;Castilla y Le¾n;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 12 months;Castilla y Le¾n;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Castilla-La Mancha;Total;1.415.822 Internet users in the last 12 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;81 Internet users in the last 12 months;Castilla-La Mancha;Downloading or printing an official form;56 Internet users in the last 12 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);53 Internet users in the last 12 months;Castilla-La Mancha;Online filing of tax returns in person;24 Internet users in the last 12 months;Castilla-La Mancha;Performing an interaction related to access to information;54 Internet users in the last 12 months;Castilla-La Mancha;Information: Access to stored personal data (pension, employment history, etc.);44 Internet users in the last 12 months;Castilla-La Mancha;Information: Access to data bases or public records (cadastral records, company information, etc.);22 Internet users in the last 12 months;Castilla-La Mancha;Information: Access to obtain information (services, loans, tax, etc.);38 Internet users in the last 12 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;37 Internet users in the last 12 months;Castilla-La Mancha;Documentation: request an official document or certificate (birth, residence, etc.);24 Internet users in the last 12 months;Castilla-La Mancha;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22 Internet users in the last 12 months;Castilla-La Mancha;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 12 months;Castilla-La Mancha;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Catalu±a;Total;5.469.219 Internet users in the last 12 months;Catalu±a;Use of one or more websites or apps of public administration agencies;86 Internet users in the last 12 months;Catalu±a;Downloading or printing an official form;73 Internet users in the last 12 months;Catalu±a;Arranging an appointment or booking (of an activity, medical care, etc.);57 Internet users in the last 12 months;Catalu±a;Online filing of tax returns in person;30 Internet users in the last 12 months;Catalu±a;Performing an interaction related to access to information;66 Internet users in the last 12 months;Catalu±a;Information: Access to stored personal data (pension, employment history, etc.);54 Internet users in the last 12 months;Catalu±a;Information: Access to data bases or public records (cadastral records, company information, etc.);25 Internet users in the last 12 months;Catalu±a;Information: Access to obtain information (services, loans, tax, etc.);47 Internet users in the last 12 months;Catalu±a;Performing an interaction related to obtaining documents;39 Internet users in the last 12 months;Catalu±a;Documentation: request an official document or certificate (birth, residence, etc.);26 Internet users in the last 12 months;Catalu±a;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22 Internet users in the last 12 months;Catalu±a;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 12 months;Catalu±a;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Comunitat Valenciana;Total;3.643.250 Internet users in the last 12 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;85 Internet users in the last 12 months;Comunitat Valenciana;Downloading or printing an official form;71 Internet users in the last 12 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);57 Internet users in the last 12 months;Comunitat Valenciana;Online filing of tax returns in person;27 Internet users in the last 12 months;Comunitat Valenciana;Performing an interaction related to access to information;60 Internet users in the last 12 months;Comunitat Valenciana;Information: Access to stored personal data (pension, employment history, etc.);45 Internet users in the last 12 months;Comunitat Valenciana;Information: Access to data bases or public records (cadastral records, company information, etc.);22 Internet users in the last 12 months;Comunitat Valenciana;Information: Access to obtain information (services, loans, tax, etc.);46 Internet users in the last 12 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;39 Internet users in the last 12 months;Comunitat Valenciana;Documentation: request an official document or certificate (birth, residence, etc.);29 Internet users in the last 12 months;Comunitat Valenciana;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23 Internet users in the last 12 months;Comunitat Valenciana;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 12 months;Comunitat Valenciana;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Extremadura;Total;720.793 Internet users in the last 12 months;Extremadura;Use of one or more websites or apps of public administration agencies;76 Internet users in the last 12 months;Extremadura;Downloading or printing an official form;53 Internet users in the last 12 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);51 Internet users in the last 12 months;Extremadura;Online filing of tax returns in person;24 Internet users in the last 12 months;Extremadura;Performing an interaction related to access to information;53 Internet users in the last 12 months;Extremadura;Information: Access to stored personal data (pension, employment history, etc.);42 Internet users in the last 12 months;Extremadura;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Internet users in the last 12 months;Extremadura;Information: Access to obtain information (services, loans, tax, etc.);37 Internet users in the last 12 months;Extremadura;Performing an interaction related to obtaining documents;34 Internet users in the last 12 months;Extremadura;Documentation: request an official document or certificate (birth, residence, etc.);20 Internet users in the last 12 months;Extremadura;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21 Internet users in the last 12 months;Extremadura;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 12 months;Extremadura;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Galicia;Total;1.817.176 Internet users in the last 12 months;Galicia;Use of one or more websites or apps of public administration agencies;84 Internet users in the last 12 months;Galicia;Downloading or printing an official form;69 Internet users in the last 12 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);59 Internet users in the last 12 months;Galicia;Online filing of tax returns in person;22 Internet users in the last 12 months;Galicia;Performing an interaction related to access to information;58 Internet users in the last 12 months;Galicia;Information: Access to stored personal data (pension, employment history, etc.);47 Internet users in the last 12 months;Galicia;Information: Access to data bases or public records (cadastral records, company information, etc.);25 Internet users in the last 12 months;Galicia;Information: Access to obtain information (services, loans, tax, etc.);40 Internet users in the last 12 months;Galicia;Performing an interaction related to obtaining documents;34 Internet users in the last 12 months;Galicia;Documentation: request an official document or certificate (birth, residence, etc.);21 Internet users in the last 12 months;Galicia;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19 Internet users in the last 12 months;Galicia;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 12 months;Galicia;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Madrid, Comunidad de;Total;4.939.273 Internet users in the last 12 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;85 Internet users in the last 12 months;Madrid, Comunidad de;Downloading or printing an official form;65 Internet users in the last 12 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);61 Internet users in the last 12 months;Madrid, Comunidad de;Online filing of tax returns in person;38 Internet users in the last 12 months;Madrid, Comunidad de;Performing an interaction related to access to information;64 Internet users in the last 12 months;Madrid, Comunidad de;Information: Access to stored personal data (pension, employment history, etc.);52 Internet users in the last 12 months;Madrid, Comunidad de;Information: Access to data bases or public records (cadastral records, company information, etc.);22 Internet users in the last 12 months;Madrid, Comunidad de;Information: Access to obtain information (services, loans, tax, etc.);49 Internet users in the last 12 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;43 Internet users in the last 12 months;Madrid, Comunidad de;Documentation: request an official document or certificate (birth, residence, etc.);28 Internet users in the last 12 months;Madrid, Comunidad de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25 Internet users in the last 12 months;Madrid, Comunidad de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9 Internet users in the last 12 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;4 Internet users in the last 12 months;Murcia, Regi¾n de;Total;1.076.399 Internet users in the last 12 months;Murcia, Regi¾n de;Use of one or more websites or apps of public administration agencies;79 Internet users in the last 12 months;Murcia, Regi¾n de;Downloading or printing an official form;58 Internet users in the last 12 months;Murcia, Regi¾n de;Arranging an appointment or booking (of an activity, medical care, etc.);58 Internet users in the last 12 months;Murcia, Regi¾n de;Online filing of tax returns in person;20 Internet users in the last 12 months;Murcia, Regi¾n de;Performing an interaction related to access to information;54 Internet users in the last 12 months;Murcia, Regi¾n de;Information: Access to stored personal data (pension, employment history, etc.);41 Internet users in the last 12 months;Murcia, Regi¾n de;Information: Access to data bases or public records (cadastral records, company information, etc.);24 Internet users in the last 12 months;Murcia, Regi¾n de;Information: Access to obtain information (services, loans, tax, etc.);40 Internet users in the last 12 months;Murcia, Regi¾n de;Performing an interaction related to obtaining documents;40 Internet users in the last 12 months;Murcia, Regi¾n de;Documentation: request an official document or certificate (birth, residence, etc.);28 Internet users in the last 12 months;Murcia, Regi¾n de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26 Internet users in the last 12 months;Murcia, Regi¾n de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 12 months;Murcia, Regi¾n de;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Navarra, Comunidad Foral de;Total;462.648 Internet users in the last 12 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;88 Internet users in the last 12 months;Navarra, Comunidad Foral de;Downloading or printing an official form;70 Internet users in the last 12 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);56 Internet users in the last 12 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;24 Internet users in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;64 Internet users in the last 12 months;Navarra, Comunidad Foral de;Information: Access to stored personal data (pension, employment history, etc.);49 Internet users in the last 12 months;Navarra, Comunidad Foral de;Information: Access to data bases or public records (cadastral records, company information, etc.);23 Internet users in the last 12 months;Navarra, Comunidad Foral de;Information: Access to obtain information (services, loans, tax, etc.);43 Internet users in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;36 Internet users in the last 12 months;Navarra, Comunidad Foral de;Documentation: request an official document or certificate (birth, residence, etc.);27 Internet users in the last 12 months;Navarra, Comunidad Foral de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21 Internet users in the last 12 months;Navarra, Comunidad Foral de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 12 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;PaÝs Vasco;Total;1.529.599 Internet users in the last 12 months;PaÝs Vasco;Use of one or more websites or apps of public administration agencies;85 Internet users in the last 12 months;PaÝs Vasco;Downloading or printing an official form;70 Internet users in the last 12 months;PaÝs Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);63 Internet users in the last 12 months;PaÝs Vasco;Online filing of tax returns in person;29 Internet users in the last 12 months;PaÝs Vasco;Performing an interaction related to access to information;56 Internet users in the last 12 months;PaÝs Vasco;Information: Access to stored personal data (pension, employment history, etc.);42 Internet users in the last 12 months;PaÝs Vasco;Information: Access to data bases or public records (cadastral records, company information, etc.);19 Internet users in the last 12 months;PaÝs Vasco;Information: Access to obtain information (services, loans, tax, etc.);41 Internet users in the last 12 months;PaÝs Vasco;Performing an interaction related to obtaining documents;33 Internet users in the last 12 months;PaÝs Vasco;Documentation: request an official document or certificate (birth, residence, etc.);26 Internet users in the last 12 months;PaÝs Vasco;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17 Internet users in the last 12 months;PaÝs Vasco;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 12 months;PaÝs Vasco;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Rioja, La;Total;219.048 Internet users in the last 12 months;Rioja, La;Use of one or more websites or apps of public administration agencies;86 Internet users in the last 12 months;Rioja, La;Downloading or printing an official form;67 Internet users in the last 12 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);63 Internet users in the last 12 months;Rioja, La;Online filing of tax returns in person;28 Internet users in the last 12 months;Rioja, La;Performing an interaction related to access to information;58 Internet users in the last 12 months;Rioja, La;Information: Access to stored personal data (pension, employment history, etc.);47 Internet users in the last 12 months;Rioja, La;Information: Access to data bases or public records (cadastral records, company information, etc.);22 Internet users in the last 12 months;Rioja, La;Information: Access to obtain information (services, loans, tax, etc.);40 Internet users in the last 12 months;Rioja, La;Performing an interaction related to obtaining documents;36 Internet users in the last 12 months;Rioja, La;Documentation: request an official document or certificate (birth, residence, etc.);25 Internet users in the last 12 months;Rioja, La;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21 Internet users in the last 12 months;Rioja, La;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 12 months;Rioja, La;Average of types of contact with public administration agencies;3 Internet users in the last 12 months;Ceuta;Total;55.768 Internet users in the last 12 months;Ceuta;Use of one or more websites or apps of public administration agencies;89 Internet users in the last 12 months;Ceuta;Downloading or printing an official form;54 Internet users in the last 12 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);64 Internet users in the last 12 months;Ceuta;Online filing of tax returns in person;19 Internet users in the last 12 months;Ceuta;Performing an interaction related to access to information;65 Internet users in the last 12 months;Ceuta;Information: Access to stored personal data (pension, employment history, etc.);58 Internet users in the last 12 months;Ceuta;Information: Access to data bases or public records (cadastral records, company information, etc.);20 Internet users in the last 12 months;Ceuta;Information: Access to obtain information (services, loans, tax, etc.);45 Internet users in the last 12 months;Ceuta;Performing an interaction related to obtaining documents;61 Internet users in the last 12 months;Ceuta;Documentation: request an official document or certificate (birth, residence, etc.);59 Internet users in the last 12 months;Ceuta;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24 Internet users in the last 12 months;Ceuta;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 12 months;Ceuta;Average of types of contact with public administration agencies;4 Internet users in the last 12 months;Melilla;Total;60.588 Internet users in the last 12 months;Melilla;Use of one or more websites or apps of public administration agencies;93 Internet users in the last 12 months;Melilla;Downloading or printing an official form;84 Internet users in the last 12 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);63 Internet users in the last 12 months;Melilla;Online filing of tax returns in person;13 Internet users in the last 12 months;Melilla;Performing an interaction related to access to information;67 Internet users in the last 12 months;Melilla;Information: Access to stored personal data (pension, employment history, etc.);38 Internet users in the last 12 months;Melilla;Information: Access to data bases or public records (cadastral records, company information, etc.);25 Internet users in the last 12 months;Melilla;Information: Access to obtain information (services, loans, tax, etc.);53 Internet users in the last 12 months;Melilla;Performing an interaction related to obtaining documents;53 Internet users in the last 12 months;Melilla;Documentation: request an official document or certificate (birth, residence, etc.);38 Internet users in the last 12 months;Melilla;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30 Internet users in the last 12 months;Melilla;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);15 Internet users in the last 12 months;Melilla;Average of types of contact with public administration agencies;4 Internet users in the last 3 months;National Total;Total;33.481.950 Internet users in the last 3 months;National Total;Use of one or more websites or apps of public administration agencies;84 Internet users in the last 3 months;National Total;Downloading or printing an official form;67 Internet users in the last 3 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);57 Internet users in the last 3 months;National Total;Online filing of tax returns in person;27 Internet users in the last 3 months;National Total;Performing an interaction related to access to information;59 Internet users in the last 3 months;National Total;Information: Access to stored personal data (pension, employment history, etc.);47 Internet users in the last 3 months;National Total;Information: Access to data bases or public records (cadastral records, company information, etc.);22 Internet users in the last 3 months;National Total;Information: Access to obtain information (services, loans, tax, etc.);44 Internet users in the last 3 months;National Total;Performing an interaction related to obtaining documents;38 Internet users in the last 3 months;National Total;Documentation: request an official document or certificate (birth, residence, etc.);26 Internet users in the last 3 months;National Total;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23 Internet users in the last 3 months;National Total;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 3 months;National Total;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;AndalucÝa;Total;5.966.316 Internet users in the last 3 months;AndalucÝa;Use of one or more websites or apps of public administration agencies;84 Internet users in the last 3 months;AndalucÝa;Downloading or printing an official form;65 Internet users in the last 3 months;AndalucÝa;Arranging an appointment or booking (of an activity, medical care, etc.);58 Internet users in the last 3 months;AndalucÝa;Online filing of tax returns in person;24 Internet users in the last 3 months;AndalucÝa;Performing an interaction related to access to information;55 Internet users in the last 3 months;AndalucÝa;Information: Access to stored personal data (pension, employment history, etc.);46 Internet users in the last 3 months;AndalucÝa;Information: Access to data bases or public records (cadastral records, company information, etc.);22 Internet users in the last 3 months;AndalucÝa;Information: Access to obtain information (services, loans, tax, etc.);41 Internet users in the last 3 months;AndalucÝa;Performing an interaction related to obtaining documents;39 Internet users in the last 3 months;AndalucÝa;Documentation: request an official document or certificate (birth, residence, etc.);25 Internet users in the last 3 months;AndalucÝa;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24 Internet users in the last 3 months;AndalucÝa;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 3 months;AndalucÝa;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Arag¾n;Total;904.834 Internet users in the last 3 months;Arag¾n;Use of one or more websites or apps of public administration agencies;83 Internet users in the last 3 months;Arag¾n;Downloading or printing an official form;69 Internet users in the last 3 months;Arag¾n;Arranging an appointment or booking (of an activity, medical care, etc.);61 Internet users in the last 3 months;Arag¾n;Online filing of tax returns in person;28 Internet users in the last 3 months;Arag¾n;Performing an interaction related to access to information;55 Internet users in the last 3 months;Arag¾n;Information: Access to stored personal data (pension, employment history, etc.);46 Internet users in the last 3 months;Arag¾n;Information: Access to data bases or public records (cadastral records, company information, etc.);20 Internet users in the last 3 months;Arag¾n;Information: Access to obtain information (services, loans, tax, etc.);39 Internet users in the last 3 months;Arag¾n;Performing an interaction related to obtaining documents;36 Internet users in the last 3 months;Arag¾n;Documentation: request an official document or certificate (birth, residence, etc.);24 Internet users in the last 3 months;Arag¾n;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20 Internet users in the last 3 months;Arag¾n;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4 Internet users in the last 3 months;Arag¾n;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Asturias, Principado de;Total;694.173 Internet users in the last 3 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;83 Internet users in the last 3 months;Asturias, Principado de;Downloading or printing an official form;69 Internet users in the last 3 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);44 Internet users in the last 3 months;Asturias, Principado de;Online filing of tax returns in person;26 Internet users in the last 3 months;Asturias, Principado de;Performing an interaction related to access to information;54 Internet users in the last 3 months;Asturias, Principado de;Information: Access to stored personal data (pension, employment history, etc.);38 Internet users in the last 3 months;Asturias, Principado de;Information: Access to data bases or public records (cadastral records, company information, etc.);19 Internet users in the last 3 months;Asturias, Principado de;Information: Access to obtain information (services, loans, tax, etc.);41 Internet users in the last 3 months;Asturias, Principado de;Performing an interaction related to obtaining documents;29 Internet users in the last 3 months;Asturias, Principado de;Documentation: request an official document or certificate (birth, residence, etc.);19 Internet users in the last 3 months;Asturias, Principado de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16 Internet users in the last 3 months;Asturias, Principado de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4 Internet users in the last 3 months;Asturias, Principado de;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Balears, Illes;Total;916.231 Internet users in the last 3 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;82 Internet users in the last 3 months;Balears, Illes;Downloading or printing an official form;65 Internet users in the last 3 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);50 Internet users in the last 3 months;Balears, Illes;Online filing of tax returns in person;20 Internet users in the last 3 months;Balears, Illes;Performing an interaction related to access to information;57 Internet users in the last 3 months;Balears, Illes;Information: Access to stored personal data (pension, employment history, etc.);43 Internet users in the last 3 months;Balears, Illes;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Internet users in the last 3 months;Balears, Illes;Information: Access to obtain information (services, loans, tax, etc.);41 Internet users in the last 3 months;Balears, Illes;Performing an interaction related to obtaining documents;41 Internet users in the last 3 months;Balears, Illes;Documentation: request an official document or certificate (birth, residence, etc.);31 Internet users in the last 3 months;Balears, Illes;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23 Internet users in the last 3 months;Balears, Illes;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 3 months;Balears, Illes;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Canarias;Total;1.670.343 Internet users in the last 3 months;Canarias;Use of one or more websites or apps of public administration agencies;86 Internet users in the last 3 months;Canarias;Downloading or printing an official form;71 Internet users in the last 3 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);57 Internet users in the last 3 months;Canarias;Online filing of tax returns in person;24 Internet users in the last 3 months;Canarias;Performing an interaction related to access to information;61 Internet users in the last 3 months;Canarias;Information: Access to stored personal data (pension, employment history, etc.);48 Internet users in the last 3 months;Canarias;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Internet users in the last 3 months;Canarias;Information: Access to obtain information (services, loans, tax, etc.);44 Internet users in the last 3 months;Canarias;Performing an interaction related to obtaining documents;42 Internet users in the last 3 months;Canarias;Documentation: request an official document or certificate (birth, residence, etc.);28 Internet users in the last 3 months;Canarias;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26 Internet users in the last 3 months;Canarias;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 3 months;Canarias;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Cantabria;Total;404.874 Internet users in the last 3 months;Cantabria;Use of one or more websites or apps of public administration agencies;83 Internet users in the last 3 months;Cantabria;Downloading or printing an official form;67 Internet users in the last 3 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);46 Internet users in the last 3 months;Cantabria;Online filing of tax returns in person;26 Internet users in the last 3 months;Cantabria;Performing an interaction related to access to information;54 Internet users in the last 3 months;Cantabria;Information: Access to stored personal data (pension, employment history, etc.);39 Internet users in the last 3 months;Cantabria;Information: Access to data bases or public records (cadastral records, company information, etc.);20 Internet users in the last 3 months;Cantabria;Information: Access to obtain information (services, loans, tax, etc.);41 Internet users in the last 3 months;Cantabria;Performing an interaction related to obtaining documents;31 Internet users in the last 3 months;Cantabria;Documentation: request an official document or certificate (birth, residence, etc.);22 Internet users in the last 3 months;Cantabria;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17 Internet users in the last 3 months;Cantabria;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);3 Internet users in the last 3 months;Cantabria;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Castilla y Le¾n;Total;1.606.456 Internet users in the last 3 months;Castilla y Le¾n;Use of one or more websites or apps of public administration agencies;84 Internet users in the last 3 months;Castilla y Le¾n;Downloading or printing an official form;62 Internet users in the last 3 months;Castilla y Le¾n;Arranging an appointment or booking (of an activity, medical care, etc.);52 Internet users in the last 3 months;Castilla y Le¾n;Online filing of tax returns in person;23 Internet users in the last 3 months;Castilla y Le¾n;Performing an interaction related to access to information;54 Internet users in the last 3 months;Castilla y Le¾n;Information: Access to stored personal data (pension, employment history, etc.);40 Internet users in the last 3 months;Castilla y Le¾n;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Internet users in the last 3 months;Castilla y Le¾n;Information: Access to obtain information (services, loans, tax, etc.);39 Internet users in the last 3 months;Castilla y Le¾n;Performing an interaction related to obtaining documents;29 Internet users in the last 3 months;Castilla y Le¾n;Documentation: request an official document or certificate (birth, residence, etc.);15 Internet users in the last 3 months;Castilla y Le¾n;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20 Internet users in the last 3 months;Castilla y Le¾n;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 3 months;Castilla y Le¾n;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Castilla-La Mancha;Total;1.407.551 Internet users in the last 3 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;82 Internet users in the last 3 months;Castilla-La Mancha;Downloading or printing an official form;56 Internet users in the last 3 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);54 Internet users in the last 3 months;Castilla-La Mancha;Online filing of tax returns in person;24 Internet users in the last 3 months;Castilla-La Mancha;Performing an interaction related to access to information;54 Internet users in the last 3 months;Castilla-La Mancha;Information: Access to stored personal data (pension, employment history, etc.);44 Internet users in the last 3 months;Castilla-La Mancha;Information: Access to data bases or public records (cadastral records, company information, etc.);22 Internet users in the last 3 months;Castilla-La Mancha;Information: Access to obtain information (services, loans, tax, etc.);39 Internet users in the last 3 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;37 Internet users in the last 3 months;Castilla-La Mancha;Documentation: request an official document or certificate (birth, residence, etc.);24 Internet users in the last 3 months;Castilla-La Mancha;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21 Internet users in the last 3 months;Castilla-La Mancha;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 3 months;Castilla-La Mancha;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Catalu±a;Total;5.438.841 Internet users in the last 3 months;Catalu±a;Use of one or more websites or apps of public administration agencies;86 Internet users in the last 3 months;Catalu±a;Downloading or printing an official form;73 Internet users in the last 3 months;Catalu±a;Arranging an appointment or booking (of an activity, medical care, etc.);58 Internet users in the last 3 months;Catalu±a;Online filing of tax returns in person;30 Internet users in the last 3 months;Catalu±a;Performing an interaction related to access to information;67 Internet users in the last 3 months;Catalu±a;Information: Access to stored personal data (pension, employment history, etc.);54 Internet users in the last 3 months;Catalu±a;Information: Access to data bases or public records (cadastral records, company information, etc.);25 Internet users in the last 3 months;Catalu±a;Information: Access to obtain information (services, loans, tax, etc.);47 Internet users in the last 3 months;Catalu±a;Performing an interaction related to obtaining documents;40 Internet users in the last 3 months;Catalu±a;Documentation: request an official document or certificate (birth, residence, etc.);26 Internet users in the last 3 months;Catalu±a;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22 Internet users in the last 3 months;Catalu±a;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 3 months;Catalu±a;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Comunitat Valenciana;Total;3.636.663 Internet users in the last 3 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;85 Internet users in the last 3 months;Comunitat Valenciana;Downloading or printing an official form;72 Internet users in the last 3 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);57 Internet users in the last 3 months;Comunitat Valenciana;Online filing of tax returns in person;27 Internet users in the last 3 months;Comunitat Valenciana;Performing an interaction related to access to information;60 Internet users in the last 3 months;Comunitat Valenciana;Information: Access to stored personal data (pension, employment history, etc.);45 Internet users in the last 3 months;Comunitat Valenciana;Information: Access to data bases or public records (cadastral records, company information, etc.);22 Internet users in the last 3 months;Comunitat Valenciana;Information: Access to obtain information (services, loans, tax, etc.);46 Internet users in the last 3 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;40 Internet users in the last 3 months;Comunitat Valenciana;Documentation: request an official document or certificate (birth, residence, etc.);29 Internet users in the last 3 months;Comunitat Valenciana;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23 Internet users in the last 3 months;Comunitat Valenciana;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 3 months;Comunitat Valenciana;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Extremadura;Total;719.776 Internet users in the last 3 months;Extremadura;Use of one or more websites or apps of public administration agencies;76 Internet users in the last 3 months;Extremadura;Downloading or printing an official form;53 Internet users in the last 3 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);51 Internet users in the last 3 months;Extremadura;Online filing of tax returns in person;24 Internet users in the last 3 months;Extremadura;Performing an interaction related to access to information;53 Internet users in the last 3 months;Extremadura;Information: Access to stored personal data (pension, employment history, etc.);42 Internet users in the last 3 months;Extremadura;Information: Access to data bases or public records (cadastral records, company information, etc.);21 Internet users in the last 3 months;Extremadura;Information: Access to obtain information (services, loans, tax, etc.);37 Internet users in the last 3 months;Extremadura;Performing an interaction related to obtaining documents;34 Internet users in the last 3 months;Extremadura;Documentation: request an official document or certificate (birth, residence, etc.);20 Internet users in the last 3 months;Extremadura;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21 Internet users in the last 3 months;Extremadura;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 3 months;Extremadura;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Galicia;Total;1.812.904 Internet users in the last 3 months;Galicia;Use of one or more websites or apps of public administration agencies;84 Internet users in the last 3 months;Galicia;Downloading or printing an official form;69 Internet users in the last 3 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);60 Internet users in the last 3 months;Galicia;Online filing of tax returns in person;22 Internet users in the last 3 months;Galicia;Performing an interaction related to access to information;59 Internet users in the last 3 months;Galicia;Information: Access to stored personal data (pension, employment history, etc.);47 Internet users in the last 3 months;Galicia;Information: Access to data bases or public records (cadastral records, company information, etc.);25 Internet users in the last 3 months;Galicia;Information: Access to obtain information (services, loans, tax, etc.);40 Internet users in the last 3 months;Galicia;Performing an interaction related to obtaining documents;34 Internet users in the last 3 months;Galicia;Documentation: request an official document or certificate (birth, residence, etc.);21 Internet users in the last 3 months;Galicia;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19 Internet users in the last 3 months;Galicia;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 3 months;Galicia;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Madrid, Comunidad de;Total;4.922.781 Internet users in the last 3 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;85 Internet users in the last 3 months;Madrid, Comunidad de;Downloading or printing an official form;65 Internet users in the last 3 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);61 Internet users in the last 3 months;Madrid, Comunidad de;Online filing of tax returns in person;38 Internet users in the last 3 months;Madrid, Comunidad de;Performing an interaction related to access to information;64 Internet users in the last 3 months;Madrid, Comunidad de;Information: Access to stored personal data (pension, employment history, etc.);52 Internet users in the last 3 months;Madrid, Comunidad de;Information: Access to data bases or public records (cadastral records, company information, etc.);22 Internet users in the last 3 months;Madrid, Comunidad de;Information: Access to obtain information (services, loans, tax, etc.);49 Internet users in the last 3 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;43 Internet users in the last 3 months;Madrid, Comunidad de;Documentation: request an official document or certificate (birth, residence, etc.);28 Internet users in the last 3 months;Madrid, Comunidad de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25 Internet users in the last 3 months;Madrid, Comunidad de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9 Internet users in the last 3 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;4 Internet users in the last 3 months;Murcia, Regi¾n de;Total;1.063.863 Internet users in the last 3 months;Murcia, Regi¾n de;Use of one or more websites or apps of public administration agencies;80 Internet users in the last 3 months;Murcia, Regi¾n de;Downloading or printing an official form;58 Internet users in the last 3 months;Murcia, Regi¾n de;Arranging an appointment or booking (of an activity, medical care, etc.);59 Internet users in the last 3 months;Murcia, Regi¾n de;Online filing of tax returns in person;20 Internet users in the last 3 months;Murcia, Regi¾n de;Performing an interaction related to access to information;55 Internet users in the last 3 months;Murcia, Regi¾n de;Information: Access to stored personal data (pension, employment history, etc.);41 Internet users in the last 3 months;Murcia, Regi¾n de;Information: Access to data bases or public records (cadastral records, company information, etc.);24 Internet users in the last 3 months;Murcia, Regi¾n de;Information: Access to obtain information (services, loans, tax, etc.);40 Internet users in the last 3 months;Murcia, Regi¾n de;Performing an interaction related to obtaining documents;40 Internet users in the last 3 months;Murcia, Regi¾n de;Documentation: request an official document or certificate (birth, residence, etc.);29 Internet users in the last 3 months;Murcia, Regi¾n de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26 Internet users in the last 3 months;Murcia, Regi¾n de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 3 months;Murcia, Regi¾n de;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Navarra, Comunidad Foral de;Total;461.345 Internet users in the last 3 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;88 Internet users in the last 3 months;Navarra, Comunidad Foral de;Downloading or printing an official form;70 Internet users in the last 3 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);56 Internet users in the last 3 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;24 Internet users in the last 3 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;64 Internet users in the last 3 months;Navarra, Comunidad Foral de;Information: Access to stored personal data (pension, employment history, etc.);49 Internet users in the last 3 months;Navarra, Comunidad Foral de;Information: Access to data bases or public records (cadastral records, company information, etc.);23 Internet users in the last 3 months;Navarra, Comunidad Foral de;Information: Access to obtain information (services, loans, tax, etc.);44 Internet users in the last 3 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;36 Internet users in the last 3 months;Navarra, Comunidad Foral de;Documentation: request an official document or certificate (birth, residence, etc.);27 Internet users in the last 3 months;Navarra, Comunidad Foral de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21 Internet users in the last 3 months;Navarra, Comunidad Foral de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 3 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;PaÝs Vasco;Total;1.522.822 Internet users in the last 3 months;PaÝs Vasco;Use of one or more websites or apps of public administration agencies;85 Internet users in the last 3 months;PaÝs Vasco;Downloading or printing an official form;70 Internet users in the last 3 months;PaÝs Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);63 Internet users in the last 3 months;PaÝs Vasco;Online filing of tax returns in person;29 Internet users in the last 3 months;PaÝs Vasco;Performing an interaction related to access to information;57 Internet users in the last 3 months;PaÝs Vasco;Information: Access to stored personal data (pension, employment history, etc.);42 Internet users in the last 3 months;PaÝs Vasco;Information: Access to data bases or public records (cadastral records, company information, etc.);19 Internet users in the last 3 months;PaÝs Vasco;Information: Access to obtain information (services, loans, tax, etc.);41 Internet users in the last 3 months;PaÝs Vasco;Performing an interaction related to obtaining documents;33 Internet users in the last 3 months;PaÝs Vasco;Documentation: request an official document or certificate (birth, residence, etc.);26 Internet users in the last 3 months;PaÝs Vasco;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17 Internet users in the last 3 months;PaÝs Vasco;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 3 months;PaÝs Vasco;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Rioja, La;Total;217.015 Internet users in the last 3 months;Rioja, La;Use of one or more websites or apps of public administration agencies;86 Internet users in the last 3 months;Rioja, La;Downloading or printing an official form;68 Internet users in the last 3 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);63 Internet users in the last 3 months;Rioja, La;Online filing of tax returns in person;28 Internet users in the last 3 months;Rioja, La;Performing an interaction related to access to information;58 Internet users in the last 3 months;Rioja, La;Information: Access to stored personal data (pension, employment history, etc.);47 Internet users in the last 3 months;Rioja, La;Information: Access to data bases or public records (cadastral records, company information, etc.);22 Internet users in the last 3 months;Rioja, La;Information: Access to obtain information (services, loans, tax, etc.);40 Internet users in the last 3 months;Rioja, La;Performing an interaction related to obtaining documents;37 Internet users in the last 3 months;Rioja, La;Documentation: request an official document or certificate (birth, residence, etc.);25 Internet users in the last 3 months;Rioja, La;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22 Internet users in the last 3 months;Rioja, La;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 3 months;Rioja, La;Average of types of contact with public administration agencies;3 Internet users in the last 3 months;Ceuta;Total;54.576 Internet users in the last 3 months;Ceuta;Use of one or more websites or apps of public administration agencies;89 Internet users in the last 3 months;Ceuta;Downloading or printing an official form;55 Internet users in the last 3 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);65 Internet users in the last 3 months;Ceuta;Online filing of tax returns in person;19 Internet users in the last 3 months;Ceuta;Performing an interaction related to access to information;66 Internet users in the last 3 months;Ceuta;Information: Access to stored personal data (pension, employment history, etc.);59 Internet users in the last 3 months;Ceuta;Information: Access to data bases or public records (cadastral records, company information, etc.);20 Internet users in the last 3 months;Ceuta;Information: Access to obtain information (services, loans, tax, etc.);46 Internet users in the last 3 months;Ceuta;Performing an interaction related to obtaining documents;61 Internet users in the last 3 months;Ceuta;Documentation: request an official document or certificate (birth, residence, etc.);58 Internet users in the last 3 months;Ceuta;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24 Internet users in the last 3 months;Ceuta;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 3 months;Ceuta;Average of types of contact with public administration agencies;4 Internet users in the last 3 months;Melilla;Total;60.588 Internet users in the last 3 months;Melilla;Use of one or more websites or apps of public administration agencies;93 Internet users in the last 3 months;Melilla;Downloading or printing an official form;84 Internet users in the last 3 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);63 Internet users in the last 3 months;Melilla;Online filing of tax returns in person;13 Internet users in the last 3 months;Melilla;Performing an interaction related to access to information;67 Internet users in the last 3 months;Melilla;Information: Access to stored personal data (pension, employment history, etc.);38 Internet users in the last 3 months;Melilla;Information: Access to data bases or public records (cadastral records, company information, etc.);25 Internet users in the last 3 months;Melilla;Information: Access to obtain information (services, loans, tax, etc.);53 Internet users in the last 3 months;Melilla;Performing an interaction related to obtaining documents;53 Internet users in the last 3 months;Melilla;Documentation: request an official document or certificate (birth, residence, etc.);38 Internet users in the last 3 months;Melilla;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30 Internet users in the last 3 months;Melilla;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);15 Internet users in the last 3 months;Melilla;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Total;28.259.537 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Downloading or printing an official form;80 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);68 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Online filing of tax returns in person;32 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Performing an interaction related to access to information;71 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Information: Access to stored personal data (pension, employment history, etc.);56 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Information: Access to data bases or public records (cadastral records, company information, etc.);26 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Information: Access to obtain information (services, loans, tax, etc.);52 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Performing an interaction related to obtaining documents;46 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Documentation: request an official document or certificate (birth, residence, etc.);30 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;AndalucÝa;Total;5.004.478 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;AndalucÝa;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;AndalucÝa;Downloading or printing an official form;78 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;AndalucÝa;Arranging an appointment or booking (of an activity, medical care, etc.);69 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;AndalucÝa;Online filing of tax returns in person;28 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;AndalucÝa;Performing an interaction related to access to information;66 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;AndalucÝa;Information: Access to stored personal data (pension, employment history, etc.);55 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;AndalucÝa;Information: Access to data bases or public records (cadastral records, company information, etc.);26 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;AndalucÝa;Information: Access to obtain information (services, loans, tax, etc.);49 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;AndalucÝa;Performing an interaction related to obtaining documents;47 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;AndalucÝa;Documentation: request an official document or certificate (birth, residence, etc.);30 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;AndalucÝa;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;AndalucÝa;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;AndalucÝa;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Arag¾n;Total;756.461 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Arag¾n;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Arag¾n;Downloading or printing an official form;82 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Arag¾n;Arranging an appointment or booking (of an activity, medical care, etc.);73 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Arag¾n;Online filing of tax returns in person;33 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Arag¾n;Performing an interaction related to access to information;66 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Arag¾n;Information: Access to stored personal data (pension, employment history, etc.);55 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Arag¾n;Information: Access to data bases or public records (cadastral records, company information, etc.);24 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Arag¾n;Information: Access to obtain information (services, loans, tax, etc.);47 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Arag¾n;Performing an interaction related to obtaining documents;43 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Arag¾n;Documentation: request an official document or certificate (birth, residence, etc.);28 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Arag¾n;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Arag¾n;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Arag¾n;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Total;582.033 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Downloading or printing an official form;82 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);53 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Online filing of tax returns in person;31 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Performing an interaction related to access to information;65 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Information: Access to stored personal data (pension, employment history, etc.);46 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Information: Access to data bases or public records (cadastral records, company information, etc.);23 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Information: Access to obtain information (services, loans, tax, etc.);48 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Performing an interaction related to obtaining documents;35 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Documentation: request an official document or certificate (birth, residence, etc.);23 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Average of types of contact with public administration agencies;3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Total;751.120 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Downloading or printing an official form;80 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);61 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Online filing of tax returns in person;24 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Performing an interaction related to access to information;70 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Information: Access to stored personal data (pension, employment history, etc.);53 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Information: Access to data bases or public records (cadastral records, company information, etc.);26 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Information: Access to obtain information (services, loans, tax, etc.);50 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Performing an interaction related to obtaining documents;50 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Documentation: request an official document or certificate (birth, residence, etc.);38 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Total;1.435.916 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Downloading or printing an official form;82 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);66 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Online filing of tax returns in person;27 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Performing an interaction related to access to information;71 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Information: Access to stored personal data (pension, employment history, etc.);56 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Information: Access to data bases or public records (cadastral records, company information, etc.);25 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Information: Access to obtain information (services, loans, tax, etc.);51 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Performing an interaction related to obtaining documents;49 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Documentation: request an official document or certificate (birth, residence, etc.);32 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Total;336.849 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Downloading or printing an official form;81 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);55 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Online filing of tax returns in person;31 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Performing an interaction related to access to information;65 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Information: Access to stored personal data (pension, employment history, etc.);47 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Information: Access to data bases or public records (cadastral records, company information, etc.);23 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Information: Access to obtain information (services, loans, tax, etc.);49 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Performing an interaction related to obtaining documents;37 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Documentation: request an official document or certificate (birth, residence, etc.);26 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Average of types of contact with public administration agencies;3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y Le¾n;Total;1.346.344 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y Le¾n;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y Le¾n;Downloading or printing an official form;75 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y Le¾n;Arranging an appointment or booking (of an activity, medical care, etc.);63 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y Le¾n;Online filing of tax returns in person;27 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y Le¾n;Performing an interaction related to access to information;65 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y Le¾n;Information: Access to stored personal data (pension, employment history, etc.);48 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y Le¾n;Information: Access to data bases or public records (cadastral records, company information, etc.);25 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y Le¾n;Information: Access to obtain information (services, loans, tax, etc.);47 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y Le¾n;Performing an interaction related to obtaining documents;35 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y Le¾n;Documentation: request an official document or certificate (birth, residence, etc.);18 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y Le¾n;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y Le¾n;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y Le¾n;Average of types of contact with public administration agencies;3 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Total;1.150.716 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Downloading or printing an official form;69 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);66 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Online filing of tax returns in person;30 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Performing an interaction related to access to information;66 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Information: Access to stored personal data (pension, employment history, etc.);54 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Information: Access to data bases or public records (cadastral records, company information, etc.);27 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Information: Access to obtain information (services, loans, tax, etc.);47 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;46 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Documentation: request an official document or certificate (birth, residence, etc.);30 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Catalu±a;Total;4.703.527 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Catalu±a;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Catalu±a;Downloading or printing an official form;84 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Catalu±a;Arranging an appointment or booking (of an activity, medical care, etc.);67 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Catalu±a;Online filing of tax returns in person;34 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Catalu±a;Performing an interaction related to access to information;77 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Catalu±a;Information: Access to stored personal data (pension, employment history, etc.);63 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Catalu±a;Information: Access to data bases or public records (cadastral records, company information, etc.);29 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Catalu±a;Information: Access to obtain information (services, loans, tax, etc.);55 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Catalu±a;Performing an interaction related to obtaining documents;46 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Catalu±a;Documentation: request an official document or certificate (birth, residence, etc.);30 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Catalu±a;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Catalu±a;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Catalu±a;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Total;3.081.499 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Downloading or printing an official form;84 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);67 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Online filing of tax returns in person;31 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Performing an interaction related to access to information;70 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Information: Access to stored personal data (pension, employment history, etc.);53 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Information: Access to data bases or public records (cadastral records, company information, etc.);26 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Information: Access to obtain information (services, loans, tax, etc.);55 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;47 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Documentation: request an official document or certificate (birth, residence, etc.);34 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Total;547.032 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Downloading or printing an official form;70 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);67 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Online filing of tax returns in person;31 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Performing an interaction related to access to information;70 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Information: Access to stored personal data (pension, employment history, etc.);55 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Information: Access to data bases or public records (cadastral records, company information, etc.);28 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Information: Access to obtain information (services, loans, tax, etc.);49 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Performing an interaction related to obtaining documents;44 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Documentation: request an official document or certificate (birth, residence, etc.);27 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Total;1.522.017 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Downloading or printing an official form;82 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);71 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Online filing of tax returns in person;26 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Performing an interaction related to access to information;70 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Information: Access to stored personal data (pension, employment history, etc.);56 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Information: Access to data bases or public records (cadastral records, company information, etc.);29 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Information: Access to obtain information (services, loans, tax, etc.);48 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Performing an interaction related to obtaining documents;40 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Documentation: request an official document or certificate (birth, residence, etc.);25 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Total;4.193.822 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Downloading or printing an official form;77 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);72 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Online filing of tax returns in person;44 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Performing an interaction related to access to information;76 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Information: Access to stored personal data (pension, employment history, etc.);62 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Information: Access to data bases or public records (cadastral records, company information, etc.);26 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Information: Access to obtain information (services, loans, tax, etc.);57 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;50 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Documentation: request an official document or certificate (birth, residence, etc.);33 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Regi¾n de;Total;850.600 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Regi¾n de;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Regi¾n de;Downloading or printing an official form;73 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Regi¾n de;Arranging an appointment or booking (of an activity, medical care, etc.);74 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Regi¾n de;Online filing of tax returns in person;26 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Regi¾n de;Performing an interaction related to access to information;68 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Regi¾n de;Information: Access to stored personal data (pension, employment history, etc.);52 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Regi¾n de;Information: Access to data bases or public records (cadastral records, company information, etc.);30 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Regi¾n de;Information: Access to obtain information (services, loans, tax, etc.);50 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Regi¾n de;Performing an interaction related to obtaining documents;50 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Regi¾n de;Documentation: request an official document or certificate (birth, residence, etc.);36 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Regi¾n de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);33 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Regi¾n de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Regi¾n de;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Total;405.334 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Downloading or printing an official form;79 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);64 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;27 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;73 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Information: Access to stored personal data (pension, employment history, etc.);56 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Information: Access to data bases or public records (cadastral records, company information, etc.);26 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Information: Access to obtain information (services, loans, tax, etc.);50 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;41 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Documentation: request an official document or certificate (birth, residence, etc.);31 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;PaÝs Vasco;Total;1.296.844 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;PaÝs Vasco;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;PaÝs Vasco;Downloading or printing an official form;83 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;PaÝs Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);74 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;PaÝs Vasco;Online filing of tax returns in person;34 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;PaÝs Vasco;Performing an interaction related to access to information;66 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;PaÝs Vasco;Information: Access to stored personal data (pension, employment history, etc.);49 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;PaÝs Vasco;Information: Access to data bases or public records (cadastral records, company information, etc.);23 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;PaÝs Vasco;Information: Access to obtain information (services, loans, tax, etc.);48 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;PaÝs Vasco;Performing an interaction related to obtaining documents;39 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;PaÝs Vasco;Documentation: request an official document or certificate (birth, residence, etc.);30 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;PaÝs Vasco;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;PaÝs Vasco;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;PaÝs Vasco;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Total;188.811 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Downloading or printing an official form;78 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);73 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Online filing of tax returns in person;32 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Performing an interaction related to access to information;67 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Information: Access to stored personal data (pension, employment history, etc.);54 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Information: Access to data bases or public records (cadastral records, company information, etc.);26 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Information: Access to obtain information (services, loans, tax, etc.);46 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Performing an interaction related to obtaining documents;42 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Documentation: request an official document or certificate (birth, residence, etc.);29 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Total;49.566 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Downloading or printing an official form;60 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);71 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Online filing of tax returns in person;21 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Performing an interaction related to access to information;73 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Information: Access to stored personal data (pension, employment history, etc.);65 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Information: Access to data bases or public records (cadastral records, company information, etc.);22 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Information: Access to obtain information (services, loans, tax, etc.);51 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Performing an interaction related to obtaining documents;69 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Documentation: request an official document or certificate (birth, residence, etc.);67 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Average of types of contact with public administration agencies;4 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Total;56.567 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Downloading or printing an official form;90 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);68 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Online filing of tax returns in person;14 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Performing an interaction related to access to information;72 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Information: Access to stored personal data (pension, employment history, etc.);41 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Information: Access to data bases or public records (cadastral records, company information, etc.);27 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Information: Access to obtain information (services, loans, tax, etc.);57 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Performing an interaction related to obtaining documents;57 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Documentation: request an official document or certificate (birth, residence, etc.);41 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);16 Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Total;28.185.007 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Downloading or printing an official form;80 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);68 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Online filing of tax returns in person;32 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Performing an interaction related to access to information;71 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Information: Access to stored personal data (pension, employment history, etc.);56 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Information: Access to data bases or public records (cadastral records, company information, etc.);26 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Information: Access to obtain information (services, loans, tax, etc.);52 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Performing an interaction related to obtaining documents;46 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Documentation: request an official document or certificate (birth, residence, etc.);30 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;AndalucÝa;Total;4.981.684 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;AndalucÝa;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;AndalucÝa;Downloading or printing an official form;78 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;AndalucÝa;Arranging an appointment or booking (of an activity, medical care, etc.);69 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;AndalucÝa;Online filing of tax returns in person;28 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;AndalucÝa;Performing an interaction related to access to information;66 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;AndalucÝa;Information: Access to stored personal data (pension, employment history, etc.);55 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;AndalucÝa;Information: Access to data bases or public records (cadastral records, company information, etc.);26 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;AndalucÝa;Information: Access to obtain information (services, loans, tax, etc.);50 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;AndalucÝa;Performing an interaction related to obtaining documents;47 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;AndalucÝa;Documentation: request an official document or certificate (birth, residence, etc.);30 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;AndalucÝa;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;AndalucÝa;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;AndalucÝa;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Arag¾n;Total;754.490 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Arag¾n;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Arag¾n;Downloading or printing an official form;82 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Arag¾n;Arranging an appointment or booking (of an activity, medical care, etc.);73 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Arag¾n;Online filing of tax returns in person;33 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Arag¾n;Performing an interaction related to access to information;66 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Arag¾n;Information: Access to stored personal data (pension, employment history, etc.);55 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Arag¾n;Information: Access to data bases or public records (cadastral records, company information, etc.);24 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Arag¾n;Information: Access to obtain information (services, loans, tax, etc.);47 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Arag¾n;Performing an interaction related to obtaining documents;43 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Arag¾n;Documentation: request an official document or certificate (birth, residence, etc.);28 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Arag¾n;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Arag¾n;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Arag¾n;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Total;575.945 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Downloading or printing an official form;83 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);53 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Online filing of tax returns in person;31 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Performing an interaction related to access to information;65 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Information: Access to stored personal data (pension, employment history, etc.);46 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Information: Access to data bases or public records (cadastral records, company information, etc.);23 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Information: Access to obtain information (services, loans, tax, etc.);49 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Performing an interaction related to obtaining documents;36 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Documentation: request an official document or certificate (birth, residence, etc.);23 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Average of types of contact with public administration agencies;3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Total;751.120 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Downloading or printing an official form;80 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);61 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Online filing of tax returns in person;24 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Performing an interaction related to access to information;70 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Information: Access to stored personal data (pension, employment history, etc.);53 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Information: Access to data bases or public records (cadastral records, company information, etc.);26 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Information: Access to obtain information (services, loans, tax, etc.);50 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Performing an interaction related to obtaining documents;50 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Documentation: request an official document or certificate (birth, residence, etc.);38 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Total;1.433.526 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Downloading or printing an official form;82 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);66 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Online filing of tax returns in person;27 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Performing an interaction related to access to information;71 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Information: Access to stored personal data (pension, employment history, etc.);56 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Information: Access to data bases or public records (cadastral records, company information, etc.);25 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Information: Access to obtain information (services, loans, tax, etc.);51 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Performing an interaction related to obtaining documents;49 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Documentation: request an official document or certificate (birth, residence, etc.);32 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Total;335.981 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Downloading or printing an official form;81 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);55 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Online filing of tax returns in person;32 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Performing an interaction related to access to information;65 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Information: Access to stored personal data (pension, employment history, etc.);47 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Information: Access to data bases or public records (cadastral records, company information, etc.);24 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Information: Access to obtain information (services, loans, tax, etc.);49 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Performing an interaction related to obtaining documents;37 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Documentation: request an official document or certificate (birth, residence, etc.);26 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Average of types of contact with public administration agencies;3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y Le¾n;Total;1.342.174 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y Le¾n;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y Le¾n;Downloading or printing an official form;75 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y Le¾n;Arranging an appointment or booking (of an activity, medical care, etc.);63 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y Le¾n;Online filing of tax returns in person;27 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y Le¾n;Performing an interaction related to access to information;65 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y Le¾n;Information: Access to stored personal data (pension, employment history, etc.);48 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y Le¾n;Information: Access to data bases or public records (cadastral records, company information, etc.);25 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y Le¾n;Information: Access to obtain information (services, loans, tax, etc.);47 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y Le¾n;Performing an interaction related to obtaining documents;35 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y Le¾n;Documentation: request an official document or certificate (birth, residence, etc.);18 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y Le¾n;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y Le¾n;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y Le¾n;Average of types of contact with public administration agencies;3 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Total;1.147.657 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Downloading or printing an official form;69 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);66 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Online filing of tax returns in person;30 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Performing an interaction related to access to information;66 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Information: Access to stored personal data (pension, employment history, etc.);54 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Information: Access to data bases or public records (cadastral records, company information, etc.);27 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Information: Access to obtain information (services, loans, tax, etc.);47 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;46 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Documentation: request an official document or certificate (birth, residence, etc.);30 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Catalu±a;Total;4.692.393 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Catalu±a;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Catalu±a;Downloading or printing an official form;85 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Catalu±a;Arranging an appointment or booking (of an activity, medical care, etc.);67 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Catalu±a;Online filing of tax returns in person;35 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Catalu±a;Performing an interaction related to access to information;77 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Catalu±a;Information: Access to stored personal data (pension, employment history, etc.);63 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Catalu±a;Information: Access to data bases or public records (cadastral records, company information, etc.);29 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Catalu±a;Information: Access to obtain information (services, loans, tax, etc.);55 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Catalu±a;Performing an interaction related to obtaining documents;46 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Catalu±a;Documentation: request an official document or certificate (birth, residence, etc.);30 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Catalu±a;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Catalu±a;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Catalu±a;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Total;3.081.499 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Downloading or printing an official form;84 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);67 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Online filing of tax returns in person;31 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Performing an interaction related to access to information;70 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Information: Access to stored personal data (pension, employment history, etc.);53 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Information: Access to data bases or public records (cadastral records, company information, etc.);26 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Information: Access to obtain information (services, loans, tax, etc.);55 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;47 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Documentation: request an official document or certificate (birth, residence, etc.);34 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Total;547.032 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Downloading or printing an official form;70 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);67 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Online filing of tax returns in person;31 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Performing an interaction related to access to information;70 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Information: Access to stored personal data (pension, employment history, etc.);55 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Information: Access to data bases or public records (cadastral records, company information, etc.);28 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Information: Access to obtain information (services, loans, tax, etc.);49 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Performing an interaction related to obtaining documents;44 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Documentation: request an official document or certificate (birth, residence, etc.);27 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Total;1.520.069 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Downloading or printing an official form;82 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);71 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Online filing of tax returns in person;26 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Performing an interaction related to access to information;70 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Information: Access to stored personal data (pension, employment history, etc.);56 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Information: Access to data bases or public records (cadastral records, company information, etc.);29 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Information: Access to obtain information (services, loans, tax, etc.);48 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Performing an interaction related to obtaining documents;40 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Documentation: request an official document or certificate (birth, residence, etc.);25 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Total;4.181.784 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Downloading or printing an official form;77 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);72 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Online filing of tax returns in person;45 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Performing an interaction related to access to information;76 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Information: Access to stored personal data (pension, employment history, etc.);62 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Information: Access to data bases or public records (cadastral records, company information, etc.);26 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Information: Access to obtain information (services, loans, tax, etc.);58 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;50 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Documentation: request an official document or certificate (birth, residence, etc.);33 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Regi¾n de;Total;849.108 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Regi¾n de;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Regi¾n de;Downloading or printing an official form;73 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Regi¾n de;Arranging an appointment or booking (of an activity, medical care, etc.);74 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Regi¾n de;Online filing of tax returns in person;26 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Regi¾n de;Performing an interaction related to access to information;68 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Regi¾n de;Information: Access to stored personal data (pension, employment history, etc.);52 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Regi¾n de;Information: Access to data bases or public records (cadastral records, company information, etc.);30 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Regi¾n de;Information: Access to obtain information (services, loans, tax, etc.);50 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Regi¾n de;Performing an interaction related to obtaining documents;50 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Regi¾n de;Documentation: request an official document or certificate (birth, residence, etc.);36 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Regi¾n de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);33 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Regi¾n de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Regi¾n de;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Total;405.036 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Downloading or printing an official form;79 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);64 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;27 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;73 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Information: Access to stored personal data (pension, employment history, etc.);56 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Information: Access to data bases or public records (cadastral records, company information, etc.);26 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Information: Access to obtain information (services, loans, tax, etc.);50 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;41 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Documentation: request an official document or certificate (birth, residence, etc.);31 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;PaÝs Vasco;Total;1.293.259 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;PaÝs Vasco;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;PaÝs Vasco;Downloading or printing an official form;83 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;PaÝs Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);74 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;PaÝs Vasco;Online filing of tax returns in person;34 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;PaÝs Vasco;Performing an interaction related to access to information;67 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;PaÝs Vasco;Information: Access to stored personal data (pension, employment history, etc.);49 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;PaÝs Vasco;Information: Access to data bases or public records (cadastral records, company information, etc.);23 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;PaÝs Vasco;Information: Access to obtain information (services, loans, tax, etc.);48 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;PaÝs Vasco;Performing an interaction related to obtaining documents;39 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;PaÝs Vasco;Documentation: request an official document or certificate (birth, residence, etc.);30 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;PaÝs Vasco;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;PaÝs Vasco;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;PaÝs Vasco;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Total;187.311 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Downloading or printing an official form;78 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);73 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Online filing of tax returns in person;32 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Performing an interaction related to access to information;67 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Information: Access to stored personal data (pension, employment history, etc.);54 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Information: Access to data bases or public records (cadastral records, company information, etc.);26 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Information: Access to obtain information (services, loans, tax, etc.);46 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Performing an interaction related to obtaining documents;42 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Documentation: request an official document or certificate (birth, residence, etc.);29 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Total;48.373 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Downloading or printing an official form;62 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);73 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Online filing of tax returns in person;22 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Performing an interaction related to access to information;75 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Information: Access to stored personal data (pension, employment history, etc.);67 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Information: Access to data bases or public records (cadastral records, company information, etc.);23 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Information: Access to obtain information (services, loans, tax, etc.);52 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Performing an interaction related to obtaining documents;68 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Documentation: request an official document or certificate (birth, residence, etc.);66 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Average of types of contact with public administration agencies;4 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Total;56.567 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Use of one or more websites or apps of public administration agencies;100 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Downloading or printing an official form;90 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);68 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Online filing of tax returns in person;14 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Performing an interaction related to access to information;72 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Information: Access to stored personal data (pension, employment history, etc.);41 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Information: Access to data bases or public records (cadastral records, company information, etc.);27 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Information: Access to obtain information (services, loans, tax, etc.);57 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Performing an interaction related to obtaining documents;57 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Documentation: request an official document or certificate (birth, residence, etc.);41 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);16 Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Average of types of contact with public administration agencies;4