Population class;National Total;Autonomous Communities and Cities;Reasons stated;Total Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;;Total;2,238,589 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;;Due to lack of skills or knowledge;36.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;;Because they are concerned about the protection and security of personal data;27.0 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;;Other reasons;42.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;01 Andalucía;Total;336,397 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;01 Andalucía;Due to lack of skills or knowledge;42.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;01 Andalucía;Because they are concerned about the protection and security of personal data;38.0 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;01 Andalucía;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;01 Andalucía;Other reasons;57.8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;02 Aragón;Total;59,329 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;02 Aragón;Due to lack of skills or knowledge;34.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;02 Aragón;Because they are concerned about the protection and security of personal data;19.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;02 Aragón;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62.8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;02 Aragón;Other reasons;39.6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;03 Asturias, Principado de;Total;56,056 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;03 Asturias, Principado de;Due to lack of skills or knowledge;42.2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;03 Asturias, Principado de;Because they are concerned about the protection and security of personal data;28.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;03 Asturias, Principado de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);71.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;03 Asturias, Principado de;Other reasons;39.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;04 Balears, Illes;Total;57,822 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;04 Balears, Illes;Due to lack of skills or knowledge;38.2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;04 Balears, Illes;Because they are concerned about the protection and security of personal data;17.2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;04 Balears, Illes;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;04 Balears, Illes;Other reasons;44.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;05 Canarias;Total;101,354 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;05 Canarias;Due to lack of skills or knowledge;40.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;05 Canarias;Because they are concerned about the protection and security of personal data;45.5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;05 Canarias;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);64.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;05 Canarias;Other reasons;40.6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;06 Cantabria;Total;24,149 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;06 Cantabria;Due to lack of skills or knowledge;28.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;06 Cantabria;Because they are concerned about the protection and security of personal data;27.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;06 Cantabria;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);67.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;06 Cantabria;Other reasons;40.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;07 Castilla y León;Total;109,618 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;07 Castilla y León;Due to lack of skills or knowledge;37.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;07 Castilla y León;Because they are concerned about the protection and security of personal data;19.0 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;07 Castilla y León;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);41.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;07 Castilla y León;Other reasons;40.6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;08 Castilla - La Mancha;Total;77,336 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;08 Castilla - La Mancha;Due to lack of skills or knowledge;43.0 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;08 Castilla - La Mancha;Because they are concerned about the protection and security of personal data;20.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;08 Castilla - La Mancha;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);64.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;08 Castilla - La Mancha;Other reasons;38.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;09 Cataluña;Total;437,936 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;09 Cataluña;Due to lack of skills or knowledge;28.8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;09 Cataluña;Because they are concerned about the protection and security of personal data;27.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;09 Cataluña;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61.0 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;09 Cataluña;Other reasons;28.0 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;10 Comunitat Valenciana;Total;259,299 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;10 Comunitat Valenciana;Due to lack of skills or knowledge;37.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;10 Comunitat Valenciana;Because they are concerned about the protection and security of personal data;18.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;10 Comunitat Valenciana;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);66.8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;10 Comunitat Valenciana;Other reasons;54.5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;11 Extremadura;Total;61,314 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;11 Extremadura;Due to lack of skills or knowledge;48.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;11 Extremadura;Because they are concerned about the protection and security of personal data;14.7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;11 Extremadura;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);53.7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;11 Extremadura;Other reasons;27.7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;12 Galicia;Total;115,220 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;12 Galicia;Due to lack of skills or knowledge;38.3 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;12 Galicia;Because they are concerned about the protection and security of personal data;34.7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;12 Galicia;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51.7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;12 Galicia;Other reasons;30.5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;13 Madrid, Comunidad de;Total;322,976 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;13 Madrid, Comunidad de;Due to lack of skills or knowledge;34.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;13 Madrid, Comunidad de;Because they are concerned about the protection and security of personal data;26.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;13 Madrid, Comunidad de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56.6 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;13 Madrid, Comunidad de;Other reasons;41.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;14 Murcia, Región de;Total;75,658 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;14 Murcia, Región de;Due to lack of skills or knowledge;34.8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;14 Murcia, Región de;Because they are concerned about the protection and security of personal data;20.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;14 Murcia, Región de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);54.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;14 Murcia, Región de;Other reasons;55.2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;15 Navarra, Comunidad Foral de;Total;30,766 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;15 Navarra, Comunidad Foral de;Due to lack of skills or knowledge;42.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;15 Navarra, Comunidad Foral de;Because they are concerned about the protection and security of personal data;23.8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;15 Navarra, Comunidad Foral de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);70.5 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;15 Navarra, Comunidad Foral de;Other reasons;26.8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;16 País Vasco;Total;94,174 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;16 País Vasco;Due to lack of skills or knowledge;33.7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;16 País Vasco;Because they are concerned about the protection and security of personal data;25.0 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;16 País Vasco;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);52.8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;16 País Vasco;Other reasons;47.4 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;17 Rioja, La;Total;7,746 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;17 Rioja, La;Due to lack of skills or knowledge;18.2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;17 Rioja, La;Because they are concerned about the protection and security of personal data;15.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;17 Rioja, La;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);63.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;17 Rioja, La;Other reasons;42.8 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;18 Ceuta;Total;6,159 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;18 Ceuta;Due to lack of skills or knowledge;36.2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;18 Ceuta;Because they are concerned about the protection and security of personal data;7.0 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;18 Ceuta;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50.2 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;18 Ceuta;Other reasons;27.7 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;19 Melilla;Total;5,279 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;19 Melilla;Due to lack of skills or knowledge;13.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;19 Melilla;Because they are concerned about the protection and security of personal data;5.9 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;19 Melilla;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50.1 Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;National Total;19 Melilla;Other reasons;59.6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;;Total;2,220,501 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;;Due to lack of skills or knowledge;35.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;;Because they are concerned about the protection and security of personal data;26.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.0 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;;Other reasons;42.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;01 Andalucía;Total;336,397 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;01 Andalucía;Due to lack of skills or knowledge;42.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;01 Andalucía;Because they are concerned about the protection and security of personal data;38.0 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;01 Andalucía;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;01 Andalucía;Other reasons;57.8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;02 Aragón;Total;59,329 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;02 Aragón;Due to lack of skills or knowledge;34.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;02 Aragón;Because they are concerned about the protection and security of personal data;19.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;02 Aragón;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62.8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;02 Aragón;Other reasons;39.6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;03 Asturias, Principado de;Total;56,056 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;03 Asturias, Principado de;Due to lack of skills or knowledge;42.2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;03 Asturias, Principado de;Because they are concerned about the protection and security of personal data;28.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;03 Asturias, Principado de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);71.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;03 Asturias, Principado de;Other reasons;39.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;04 Balears, Illes;Total;57,822 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;04 Balears, Illes;Due to lack of skills or knowledge;38.2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;04 Balears, Illes;Because they are concerned about the protection and security of personal data;17.2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;04 Balears, Illes;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;04 Balears, Illes;Other reasons;44.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;05 Canarias;Total;99,217 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;05 Canarias;Due to lack of skills or knowledge;39.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;05 Canarias;Because they are concerned about the protection and security of personal data;44.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;05 Canarias;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;05 Canarias;Other reasons;41.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;06 Cantabria;Total;24,149 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;06 Cantabria;Due to lack of skills or knowledge;28.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;06 Cantabria;Because they are concerned about the protection and security of personal data;27.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;06 Cantabria;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);67.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;06 Cantabria;Other reasons;40.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;07 Castilla y León;Total;108,126 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;07 Castilla y León;Due to lack of skills or knowledge;38.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;07 Castilla y León;Because they are concerned about the protection and security of personal data;19.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;07 Castilla y León;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);40.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;07 Castilla y León;Other reasons;41.2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;08 Castilla - La Mancha;Total;77,336 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;08 Castilla - La Mancha;Due to lack of skills or knowledge;43.0 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;08 Castilla - La Mancha;Because they are concerned about the protection and security of personal data;20.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;08 Castilla - La Mancha;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);64.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;08 Castilla - La Mancha;Other reasons;38.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;09 Cataluña;Total;424,493 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;09 Cataluña;Due to lack of skills or knowledge;26.6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;09 Cataluña;Because they are concerned about the protection and security of personal data;27.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;09 Cataluña;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;09 Cataluña;Other reasons;28.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;10 Comunitat Valenciana;Total;259,299 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;10 Comunitat Valenciana;Due to lack of skills or knowledge;37.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;10 Comunitat Valenciana;Because they are concerned about the protection and security of personal data;18.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;10 Comunitat Valenciana;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);66.8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;10 Comunitat Valenciana;Other reasons;54.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;11 Extremadura;Total;60,297 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;11 Extremadura;Due to lack of skills or knowledge;48.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;11 Extremadura;Because they are concerned about the protection and security of personal data;13.2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;11 Extremadura;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);53.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;11 Extremadura;Other reasons;27.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;12 Galicia;Total;115,220 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;12 Galicia;Due to lack of skills or knowledge;38.3 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;12 Galicia;Because they are concerned about the protection and security of personal data;34.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;12 Galicia;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;12 Galicia;Other reasons;30.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;13 Madrid, Comunidad de;Total;322,976 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;13 Madrid, Comunidad de;Due to lack of skills or knowledge;34.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;13 Madrid, Comunidad de;Because they are concerned about the protection and security of personal data;26.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;13 Madrid, Comunidad de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56.6 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;13 Madrid, Comunidad de;Other reasons;41.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;14 Murcia, Región de;Total;75,658 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;14 Murcia, Región de;Due to lack of skills or knowledge;34.8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;14 Murcia, Región de;Because they are concerned about the protection and security of personal data;20.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;14 Murcia, Región de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);54.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;14 Murcia, Región de;Other reasons;55.2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;15 Navarra, Comunidad Foral de;Total;30,766 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;15 Navarra, Comunidad Foral de;Due to lack of skills or knowledge;42.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;15 Navarra, Comunidad Foral de;Because they are concerned about the protection and security of personal data;23.8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;15 Navarra, Comunidad Foral de;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);70.5 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;15 Navarra, Comunidad Foral de;Other reasons;26.8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;16 País Vasco;Total;94,174 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;16 País Vasco;Due to lack of skills or knowledge;33.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;16 País Vasco;Because they are concerned about the protection and security of personal data;25.0 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;16 País Vasco;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);52.8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;16 País Vasco;Other reasons;47.4 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;17 Rioja, La;Total;7,746 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;17 Rioja, La;Due to lack of skills or knowledge;18.2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;17 Rioja, La;Because they are concerned about the protection and security of personal data;15.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;17 Rioja, La;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);63.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;17 Rioja, La;Other reasons;42.8 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;18 Ceuta;Total;6,159 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;18 Ceuta;Due to lack of skills or knowledge;36.2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;18 Ceuta;Because they are concerned about the protection and security of personal data;7.0 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;18 Ceuta;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50.2 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;18 Ceuta;Other reasons;27.7 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;19 Melilla;Total;5,279 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;19 Melilla;Due to lack of skills or knowledge;13.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;19 Melilla;Because they are concerned about the protection and security of personal data;5.9 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;19 Melilla;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50.1 Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;National Total;19 Melilla;Other reasons;59.6